Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

Our flagship platforms, IremboGov and IremboPay, have transformed how government services are accessed and paid for, proving our ability to simplify complex processes and enhance public engagement.

We are now bringing the same innovation to healthcare to ensure every Rwandan has access to efficient, high-quality digital health services. Building on the legacy of Babyl Rwanda, which introduced telemedicine in 2016 and delivered over 3.5 million consultations in seven years through USSD and voice calls, and was integrated with health facilities for diagnostics, prescriptions, and referrals.

Our first step is the launch of a national-scale telemedicine platform, designed to expand access and convenience, enabling services that can only be better delivered via telemedicine, such as remote consultations, chronic disease management, and preventive care follow-ups. It also sets a new paradigm for healthcare delivery by leveraging advanced technologies, including AI, to improve diagnosis, personalize care, and optimize health system efficiency.

Location: Kigali, Rwanda (On-site)

Duration: 24 Months (Fixed Term)

Terms of Reference: Senior Product Designer

The Opportunity 

We are seeking an experienced Senior Product Designer to craft intuitive, inclusive, and trust-centered experiences for millions of Rwandans. You will design for a multi-channel environment, ensuring a consistent experience across USSD, Mobile Apps, and Web interfaces for both patients and providers.

Key Responsibilities: 

• Multi-Channel UX
  • Design user flows and interfaces for diverse access points, including Web Apps, Smartphone Apps and low-fidelity USSD/Voice interactions for feature phones.
  • Develop unified design patterns that maintain consistency across channels while respecting channel constraints.
• Provider Experience
  • Create intuitive, low-cognitive-load interfaces for clinicians to manage consultations, notes, and prescriptions.
  • Incorporate best practices for visual accessibility, linguistic simplicity, and cognitive ease, including potential voice-enabled support.
• Accessibility: Ensure all patient-facing designs are accessible to users with low digital literacy and visual impairments, potentially leveraging voice interaction models.
• Prototyping & Testing: Conduct user research and usability testing with real patients and healthcare workers to validate designs before implementation.
• AI/ML Integration UX: Design the user experience for integrated AI features, such as medical triage chatbots, diagnostic support tools for providers, and intelligent scheduling systems, focusing on transparency and trust
• End-to-End Design Leadership: Partner with cross-functional stakeholders to translate business strategy into intuitive information architectures and interaction designs, championing user-centered principles while building consensus through clear communication of design rationale.
  
  
  
  

Qualifications: 

Required Skills & Experience:

• 5+ years of UI/UX design experience.
• Strong portfolio showcasing complex system design and mobile applications.
• Experience designing for “Next Billion Users” constraints (USSD, low bandwidth).
• Strategic User-Centered Design: Expert ability to apply user-centric methodologies to solve complex design challenges, supported by strong analytical problem-solving and the communication skills necessary to articulate design decisions to both technical and non-technical stakeholders persuasively.
• Expert-level Figma Proficiency: Demonstrated mastery of building scalable design systems using advanced Auto Layout, multi-mode variables, tokens, and complex component properties to ensure seamless developer handoff and cross-platform consistency.

Preferred Skills

• Experience in Healthcare UX.
• Familiarity with voice user interface (VUI) design.

Why Join This Project?

This role provides a unique opportunity to build trust-centered health interfaces, define best practices in clinical UX, and design solutions that directly improve health outcomes for millions. You will solve unique design challenges to make healthcare intuitive and accessible for millions of users, regardless of their device or literacy level.

Please note that the salary for this position is commensurate with experience and qualifications and will be discussed during the interview process.

Application Deadline

• July 7, 2026

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. We’re on a mission to change our continent through technology and are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds, nationalities, and walks of life.

Our head office is based in Kigali, Rwanda.

Click here to visit the source

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

We are a software company building service management, payment, and digital health solutions. Our core clients are government institutions, and we’ve steadily expanded across the local market to serve leading insurers, ISPs, banks, and merchants. International expansion is also underway as we pursue growth opportunities beyond our home market.

Our business operates on a three-sided value model, serving institutions, reaching citizens at a national scale, and enabling a network of thousands of active agents. This integrated ecosystem allows us to deliver real impact, simplify access to services, and create value across sectors and segments.

Job Level & Seniority: Director / Head of Function

Role Overview:

We are seeking an experienced, mission-driven product leader to take on the role of Head of Product Management, Service Solutions.

Our service solutions are powered by our service management platform, which offers a suite of products and tools serving the service industry: a low-code/no-code platform for digitizing forms and workflows, digital marketplaces (IremboGov, IremboPlus) allowing users to access services, an agent portal allowing our network of agents to apply on behalf of users, and an officer portal allowing service providers to process applications and access analytics.

As the Head of Product Management, Service Solutions, you will be the chief architect of our product vision, responsible for transforming our strategic goals into a tangible, multi-product roadmap. You will own the full product lifecycle and will be accountable for key business outcomes like user adoption, retention, and satisfaction across our products. This requires a rare blend of deep execution focus and expansive, imaginative thinking. You will be obsessed with the operational details of our users’ experience (e.g., queries and complaints) while simultaneously crafting a bold, long-term vision for our platforms.

You will be a strategic partner to engineering, design, marketing, operations, and executive leadership, and your work will directly influence how citizens access essential services, how service businesses efficiently scale their operations, and how we leverage data and identity to create a seamless, integrated digital society.

Key Responsibilities:

• Product Vision & Strategy: You will translate the high-level company vision into a tangible product strategy for each product.
  
• Portfolio Prioritization & Roadmap Management: You will be responsible for orchestrating the overall product roadmap across the entire portfolio and ensuring that it directly supports the company’s strategic goals.
• Performance Measurement & OKR Ownership: You will establish and manage a robust system for measuring product success. They will be accountable for translating the product strategy into measurable Objectives and Key Results (OKRs).
  Product Innovation: This role is accountable for driving a culture of continuous innovation. This involves setting the framework and processes for identifying new opportunities and turning them into new sources of value.
  Cross-Functional Leadership & Alignment: You will be responsible for ensuring seamless collaboration and alignment on execution across product, engineering, design, and business teams.
  Team Building & Development: A core responsibility is to build, lead, and grow a high-performing product management team.
  Operational Excellence & Process Improvement: You will be responsible for defining and optimizing the product development lifecycle. This involves establishing scalable processes for discovery, delivery, and launch that improve efficiency and reduce risk as the organization grows.
  
  
  
  
  

Experience and Skills:

This role is for an entrepreneurial leader who can balance innovative thinking with intensity in execution. You will be building not just products, but an innovative product organization and the culture that will drive our growth.

• Experience: Minimum of 8 years of experience in software engineering/product management, with a significant portion spent in a leadership role overseeing a portfolio of products at various stages of the lifecycle. Experience in both B2B and B2C product development is highly valued.
• Strategic and innovative thinking: Expansive imagination with the ability to shape product strategy and goals that drive value creation by connecting dots across industry trends, customer insights, business strategy, and more.
• Execution capability: Strong product delivery, problem-solving skills, and passion for intentional intensity. Able to work across functions, navigate ambiguity, and make things happen to deliver product value.
• Communication and stakeholder management: Great collaborator with the ability to influence and align diverse stakeholders by communicating a compelling product strategy with clarity and conviction.
• Leadership & people management: Experience in building and managing high-performing product teams. Able to lead through context, coach for excellence, and create a culture of accountability.
• Product lifecycle expertise: from discovery to delivery and everything in between. Comfortable with every phase of the product lifecycle.
• Experience in Platform-Oriented Product Development: Good understanding of the principles of platform thinking and experience building foundational services that create leverage for other products.
  
  
  
  

What We Offer:

• A Strategic Seat at the Table: You will own our product innovation agenda and shape how it evolves and grows. This is a leadership role with real influence on the company’s future.
• Room to Build: We are growing fast and building deliberately. You will have the autonomy to define direction, structure teams, and raise the standard for which products or features we build.
• Mission Driven Work: Our work sits at the intersection of public service, technology, and enterprise. What you build will help citizens at a national scale access and consume essential services.
• Competitive Terms: We offer a compensation package that reflects the importance of the role, with room for growth based on performance and impact.

Location

• Nyarutarama, Kigali, Rwanda

Application Deadline

• July 31, 2026

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. We’re on a mission to change our continent through technology and are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds, nationalities, and walks of life.

Our head office is based in Kigali, Rwanda.

Click here to visit the source

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

We are a software company building service management and payment solutions. Our core clients are government institutions, and we’ve steadily expanded across the local market to serve leading insurers, ISPs, banks, and merchants. International expansion is also underway as we pursue growth opportunities beyond our home market.

Our business operates on a three-sided value model—serving institutions, reaching citizens at a national scale, and enabling a network of thousands of active agents. This integrated ecosystem allows us to deliver real impact, simplify access to services, and create value across sectors and segments.

Job Level & Seniority: Senior Manager

Role Overview

We are looking for a Senior Manager, Talent Acquisition & People Operations to build and take ownership of the structural and experiential processes of the employee lifecycle.

This role is responsible for leading and scaling the Talent Acquisition & People Operations function, ensuring the organization delivers a seamless and consistent experience across every stage of the employee journey. The role oversees talent acquisition, employee experience programs, payroll and benefits administration, workplace operations, and people systems, while ensuring operational excellence, compliance, and service delivery across the organization.

As a senior leader within the People & Culture team, you will lead a multidisciplinary team spanning Talent Acquisition, People Operations, and Employee Experience, helping to build scalable people practices and create an environment where individuals and teams can thrive. You will play a key role in shaping how the organization attracts top talent, develops a strong employer brand, and delivers an outstanding employee experience from recruitment through off-boarding.

Key Responsibilities

1. Talent Acquisition

• Recruitment Process Management: Oversee the end-to-end hiring process, from sourcing and pipeline creation to interview scheduling and offer execution.
• Candidate Experience & Employer Branding: Drive initiatives that elevate the candidate experience and strengthen the employer brand, ensuring every interaction reflects the organization’s values, culture, and commitment to excellence.
• Talent Programs & Strategic Partnerships: Develop and strengthen talent attraction partnerships with universities, professional communities, and industry networks to build sustainable talent pipelines, enhance employer visibility, and support long-term workforce needs.
• Hiring Enablement: Ensure hiring strategies are effectively executed, delivering high-quality talent within agreed timelines while supporting organizational growth and business objectives.
  
  
  
  

1. HR Operations & People Systems

• Payroll & Benefits Administration: Manage payroll operations, compensation changes, and employee benefit programs to ensure accuracy and compliance.
• Lifecycle Documentation: Standardize and execute documentation processes for employee onboarding, internal transitions, and offboarding.
• HRIS Management: Maintain employee databases and continuously improve People Systems, including BambooHR, Greenhouse, and other technologies.
• Compliance & Policies: Oversee the development and regular updates of company HR policies, standard operating procedures, and local labor law compliance.

1. Employee Experience & Workplace Operations 

• Engagement & Recognition: Coordinate internal employee engagement activities, rewards, corporate events, and recognition programs.
• Office & Facilities Management: Supervise daily office operations, facilities maintenance, workplace logistics, and stock/asset management to ensure an efficient work environment.
• Vendor & Budget Management: Manage relationships with external vendors, review service contracts, and oversee the unit’s operational budgets.
  
  
  
  

Qualifications & Experience 

We are looking for a hands-on manager who combines operational drive with strong delivery discipline

• Experience: 6–8 years of progressive experience managing HR operations, talent acquisition, or workplace management, preferably within a high-growth environment.
• Leadership Capability: Proven experience leading and guiding teams, with a track record of supporting team development and driving collaborative results.
• Process & Systems Mindset: Solid experience working with modern candidate tracking systems, payroll frameworks, and core HR systems to drive organizational efficiency.
• Operational Execution: Strong knowledge of labor compliance, contract or policy review, and vendor coordination, with a highly organized approach to handling multi-layered projects.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to partner effectively with departmental leaders and external partners alike.
  
  
  
  

Preferred Skills

• Experience using BambooHR, Greenhouse, Huza, and other HR, recruitment, and payroll management systems.
• Strong proficiency in HR reporting, data analysis, and process automation.
• Experience driving system improvements and technology adoption within People Operations and Talent Acquisition functions.
• Demonstrated project management and stakeholder management capabilities in a fast-paced environment.
  
  
  
  

What We Offer:

• A Strategic role: Your role serves as a strategic partner to our leadership, aligning our people strategy with our overarching business goals.
• Room to lead: You will be a trusted coach, the expert who translates business needs into people solutions, ensuring our most valuable asset, our employees, are positioned for success.
• Growth Environment: We are growing fast and building deliberately. You’ll be part of a team that values clarity, discipline, and continuous improvement.
• Competitive Terms: We offer a compensation package that reflects the importance of the role, with room for growth based on performance and impact.

Please note that the salary for this position is commensurate with experience and qualifications, and will be discussed during the interview process.

Location

• Nyarutarama, Kigali, Rwanda

Application Deadline

• June 30, 2026

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. We’re on a mission to change our continent through technology and are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds, nationalities, and walks of life.

Our head office is based in Kigali, Rwanda.

Click here to visit the source

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

Our flagship platforms, IremboGov and IremboPay, have transformed how government services are accessed and paid for, proving our ability to simplify complex processes and enhance public engagement.

We are now bringing the same innovation to healthcare to ensure every Rwandan has access to efficient, high-quality digital health services. Building on the legacy of Babyl Rwanda, which introduced telemedicine in 2016 and delivered over 3.5 million consultations in seven years through USSD and voice calls, and was integrated with health facilities for diagnostics, prescriptions, and referrals.

Our first step is the launch of a national-scale telemedicine platform, designed to expand access and convenience, enabling services that can only be better delivered via telemedicine, such as remote consultations, chronic disease management, and preventive care follow-ups. It also sets a new paradigm for healthcare delivery by leveraging advanced technologies, including AI, to improve diagnosis, personalize care, and optimize health system efficiency.

Job Level & Seniority: Director

Role Overview:

We are seeking a mission-driven and execution-focused leader to shape and lead our Digital Health portfolio, one of our most strategic and high-impact solution areas. This is a rare opportunity to define how Rwanda’s national-scale telemedicine platform is built, deployed, and evolved, and to set the standard for how technology can transform access to care.

As Director of Digital Health, you will be responsible for the strategy, performance, and delivery of this portfolio, from launch to sustained scale. You will own some of our most complex and high-impact accounts, working closely with government, insurers, development partners, and health providers. You will lead a cross-functional team to ensure high-quality service delivery, measurable health outcomes, and long-term sustainability.

You will define how our digital health capabilities are structured and implemented, enabling services underpinned by strong integration with health facilities and systems. Your leadership will also set the course for harnessing AI and other advanced technologies to unlock new models of care.

Key Responsibilities:

• Strategic Leadership & Delivery: Own the strategy, performance, and delivery roadmap for the Digital Health portfolio, ensuring alignment with national health priorities and our company objectives. Lead cross-functional coordination to ensure clinical, operational, and technical components are integrated and delivered to a high standard. Manage budgets, resources, and timelines to ensure cost-effective delivery and sustained impact.
• Clinical Operations: Oversee the design and execution of clinical workflows for telemedicine, ensuring safety, quality, and compliance with national health guidelines. Establish and maintain clinical governance structures, including protocols for diagnosis, referrals, and follow-ups. Ensure seamless integration of services with health facilities for diagnostics, prescriptions, and continuity of care.
• Monitoring, Evaluation & Health Systems Impact: Lead the design and implementation of M&E frameworks to track service quality, user outcomes, and health system impact. Translate data and insights into actionable improvements for service delivery and product design. Work with government and partners to align measurement with health sector performance indicators and reporting requirements.
• Clients & Partnership Relations: Serve as the senior relationship owner for government, insurers, donors, and health provider partners. Negotiate agreements, secure funding, and manage high-stakes engagements that sustain and grow the portfolio. Represent the organization in national and regional health forums to shape policy and promote adoption of digital health solutions.
• Innovation & Technology Enablement: Partner with Product, Engineering, and Data teams to define solution features, prioritize roadmaps, and integrate emerging technologies such as AI. Identify and pilot new models of care that improve access, efficiency, and patient experience.
• Team Leadership: Lead and develop a multidisciplinary team spanning clinical operations, M&E, and partnerships. Set clear objectives, coach for excellence, and build sector-specific capabilities within the team.
  
  
  

Qualifications:

We are looking for someone who brings both business acumen and delivery discipline, and who is energized by ownership, learning, and results.

Experience & Sector Knowledge:

• Minimum of 5 years in health sector leadership, program management, or digital health solution delivery, ideally in emerging markets.
• Proven track record in scaling healthcare services or products at the national or regional level.
• Strong understanding of health systems, healthcare financing, and the regulatory environment in Rwanda and/or similar contexts.
• Experience working with or within government, development partners, and insurers in the health sector.
  
  
  

Leadership & Execution

• Demonstrated ability to lead cross-functional teams, including clinical, operational, and partnership-focused roles.
• Skilled in translating strategy into delivery, managing complex multi-stakeholder programs from concept to sustained scale.
• Adept at managing budgets, timelines, and resources to achieve measurable outcomes.

Stakeholder Engagement

• Strong relationship-building skills with senior government officials, donors, and institutional partners.
• Effective negotiator with the ability to secure agreements, funding, and collaboration across diverse interests.

Innovation & Technology

• Familiarity with telemedicine, health information systems, and integration with facility-based care.
• Understanding of AI applications and emerging technologies in healthcare, with the ability to translate them into viable solutions.
  
  
  

Communication & Influence

• Exceptional written and verbal communication skills, capable of engaging both technical and non-technical audiences.
• Experience representing an organization in public forums, policy discussions, and industry events.

Preferred

• Advanced degree in Public Health, Health Informatics, Business Administration, or related field.
• Bilingual in English and Kinyarwanda; French is an asset.
  
  
  

What We Offer:

• A Strategic Seat at the Table: You will lead one of our most mission-critical portfolios, with direct influence on how national-scale healthcare innovation is designed, delivered, and scaled.
• Impact at Scale: Your work will directly affect how millions of people access healthcare, shaping the future of Rwanda’s health system and setting a model for other countries.
• Room to Build: You will have the autonomy to define strategy, structure delivery teams, and set the standard for excellence in digital health.
• Collaboration with High-Level Partners: Work alongside senior government leaders, global health institutions, and technology innovators to advance shared health goals.
• Commitment to Innovation: Access to a dynamic environment where emerging technologies such as AI are actively explored and deployed for social good.
• Competitive Terms: A compensation package that reflects the importance of the role, with growth opportunities based on performance and impact.

Location

• Nyarutarama, Kigali, Rwanda

Application Deadline

• July 31,  2026

Eligibility

• Open exclusively to Rwandan nationals, both within Rwanda and across the diaspora.

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. We’re on a mission to change our continent through technology and are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds, nationalities, and walks of life.

Our head office is based in Kigali, Rwanda.

Click here to visit the source

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

We are a software company building service management and payment solutions. Our core clients are government institutions, and we’ve steadily expanded across the local market to serve leading insurers, ISPs, banks, and merchants. International expansion is also underway as we pursue growth opportunities beyond our home market.

Our business operates on a three-sided value model, serving institutions, reaching citizens at a national scale, and enabling a network of thousands of active agents. This integrated ecosystem allows us to deliver real impact, simplify access to services, and create value across sectors and segments.

Product Context:

IremboHub is our flagship multi-solution platform powering how institutions and enterprises digitise services. It supports:

• Service Management Systems and white-labelled portals
• Marketplaces or One-Stop Portals like IremboGov 3.0, IremboPlus, RDB Digital One-Stop Center
• Modular solutions that can be licensed and customised

These solutions are complemented by citizen-facing platforms like the IremboApp and USSD, a robust Agents Portal, and a growing identity layer through IremboID, which enables secure access, consent-based data sharing, and KYC.

Our legacy platform, IremboGov 2.0, has powered public service delivery for the past five years. We are now migrating to IremboGov 3.0.

Job Level & Seniority: Senior Manager

Role Overview:

We are hiring a Senior Account Executive to lead relationships and delivery across a portfolio of clients using our Services Solutions, ranging from government institutions to enterprises in the local market.

You will be responsible for managing large, medium, and small accounts end-to-end, owning relationships with senior decision-makers, defining and executing commercial strategy, and ensuring continuity across the full client lifecycle. You will work at the intersection of business development, delivery, and customer success, ensuring our clients realise the full value of the IremboHub platform.

This is a high-ownership, high-autonomy role for a commercially savvy and delivery-minded leader who can build trusted relationships and drive results across complex environments.

Key Responsibilities:

• Client Ownership: Manage a portfolio of institutional clients using IremboHub. Serve as the senior point of contact, deepen relationships, and maintain trust at executive and operational levels.
• Account Strategy and Growth: Define and lead the commercial strategy for each account, aligning solution offerings with client needs and growing account value over time.
• Delivery Oversight: Ensure successful implementation and service continuity across projects. Coordinate internal teams to meet client expectations and proactively solve issues.
• Solution Positioning: Be fluent in the value of our Services Solutions. Guide clients through the value of modular, scalable, and citizen-centric digital service delivery models.
• Lifecycle Management: Lead the full client lifecycle—from onboarding to scale, renewal, and strategic advisory. Own satisfaction, engagement, and retention metrics.
• Internal Coordination: Work closely with Business Analysts, CRMs, Product and Engineering, and leadership to align delivery and roadmap with client priorities.
• Reporting and Forecasting: Track and report on account health, revenue, risk, and opportunity. Provide insight and accountability for performance and planning.
  
  
  
  

Qualifications:
We’re looking for a relationship builder, strategic thinker, and disciplined executor who can navigate complex stakeholder environments and deliver value.

• Experience: 6+ years in enterprise account management, client delivery, or solution sales, ideally in tech, consulting, or public sector digital transformation.
• Relationship Management: Skilled at building trust, managing expectations, and influencing senior stakeholders within government and enterprise settings.
• Execution Orientation: Comfortable managing complexity, timelines, and delivery plans. Brings a proactive, solutions-first mindset.
• Commercial Acumen: Proven track record of managing accounts, closing deals, driving revenue, and delivering value to institutional clients.
• Platform Fluency: Ability to understand and explain modular digital platforms, especially in service digitisation, citizen engagement, and institutional infrastructure.
• Stakeholder Management: Able to engage credibly with senior institutional partners, internal teams, and cross-functional collaborators.
• Communication: Clear, structured, and persuasive communicator. Comfortable leading discussions with clients and internal teams. Able to drive alignment across technical and non-technical audiences.
  
  
  
  

What We Offer:

• A Critical Role: You will be the face of Irembo to key clients and directly influence how institutions digitise and scale service delivery.
• Room to Lead: You’ll operate with ownership and autonomy, with strong cross-functional support to deliver impact.
• Purposeful Work: Our services impact millions of citizens and thousands of frontline workers. Your work will help deliver faster, simpler, and more reliable access to essential services.
• Growth Environment: We are growing fast and building deliberately. You’ll be part of a team that values clarity, discipline, and continuous improvement.
• Competitive Terms: We offer a compensation package reflective of the role’s scope and importance, with growth potential tied to performance and outcomes.

Note: Only Rwandan Nationals are eligible to apply.

Location

• Nyarutarama, Kigali, Rwanda

Application Deadline

• July 7, 2026

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. We’re on a mission to change our continent through technology and are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds, nationalities, and walks of life.

Our head office is based in Kigali, Rwanda.