Administrative Officer – Faculty and Institutional Development   

The Rwanda Institute for Conservation Agriculture (RICA) is a unique and innovative English language institution dedicated to preparing the next generation of agricultural leaders of Rwanda and East Africa. Students at RICA will engage in curricular and co-curricular learning opportunities emphasizing practical hands-on skills, Conservation Agriculture and One Health principles, oral and written communication, leadership, and entrepreneurship.

In an experiential learning environment, students will develop the knowledge and experience necessary for a wide range of careers in agriculture. Students at RICA will gain experience in the six Enterprises that include, Dairy, Poultry and Swine, Row and Forage Crops, Vegetable and Fruit Crops, Irrigation and Mechanization, and Food Processing. All RICA graduates will be innovative problem solvers able to operate farms and ranches, start agribusinesses, assume management roles in cooperatives, NGOs, and other agricultural enterprises, serve their communities as extension agents and technical and policy experts, or take on positions of agricultural leadership in Rwanda.

DESCRIPTION

The Administrative Associate supports faculty and Institution Development efforts, with a primary focus on facilitating impactful teaching and learning and engaging stakeholder interactions with the Institute.

RESPONSIBILITIES

• Desk location in Muduha Office to support faculty and facilitate interaction with students and office organization
• Manage information flow from/to faculty and Institutional Development staff in a timely manner
• Assist faculty with procurement
• Ensure that expenses related to faculty procurement are properly tracked and budgeted
• Coordinate faculty travel and accommodation arrangements
• Ensure that stock of office supplies in Muduha is maintained
• Assist in planning and facilitation of educational events for students, on and off campus, such as Round Tables, Panels, field trips, in collaboration with faculty and Institutional Development staff
• Assist Institutional Development and the Events Coordinator in planning and organizing events on campus, including provision of protocol to guest speakers
• Represent RICA at community engagement meetings
• Work with HR staff in onboarding new academic staff
• Set up for and take minutes at faculty meetings; send minutes to VC for review prior to distribution to faculty
• Provide general academic support to faculty: exam proctoring, proof-reading documents, course preparation such as copying
• Other duties as assigned by the Vice Chancellor, Academic Affairs, Research and

MINIMUM QUALIFICATIONS

• BS/BA degree in agriculture, communications, or affiliated
• Strong experience with office technology – hardware and software, especially MS Office
• Strong communication skills (phone, email and in-person) with advanced written and spoken English.
• Experience exercising discretion and confidentiality with sensitive
• Excellent organizational skills with an ability to think proactively and prioritize work; ability to manage multiple projects at the same time.
• Strategic thinking

 BENEFITS OF JOINING THE RICA TEAM

Staff at RICA are part of creating something unique in the world. While working with world-class educators and researchers, you will transform agriculture in Rwanda and East Africa for a conservation- minded and food-secure future. RICA staff also receive a salary commensurate with the applicant’s background, and a relocation allowance for international faculty.

HOW TO APPLY

Submit the following documents in English

• Cover Letter summarizing intent and suitability for the
• A resume or CV.
• Official degree certificate for highest degree
• List of recommenders with contact

Please combine your resume/CV with your degree certificate as one PDF file before you upload.

Application Link

https://rica.bamboohr.com/jobs/

Review of applications will begin January 04^th, 2023 and continue until the position is filled.

Website: https://www.rica.rw/

Attachment: administrative-officer-faculty-and-institutional-development84c5dca82ad031aece8378392028fdcd

Click here for details & Apply

Sales Team Leader – D2B

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Sales Team Leader is responsible for managing a team of Senior Sales Agents (SSAs). The job is primarily field-based with some travel required between the SPOUTS Head Office and the Sales Team Leader’s areas of operations in response to the demands of customers. As well as managing a team of sales agents as part of the Direct Sales program, the Sales Team Leader is responsible for planning, implementation and management of activities in order to achieve monthly, quarterly and annual sales targets.

Duties and Responsibilities:

1. Lead, implement and maintain a team of sales agents in the Direct to Business (D2B) sales program to grow sales, ensure sustainability and maintain high levels of customer satisfaction.
   1. Drive and inspire the sales team to achieve their daily sales targets and reporting standards as set out by the business
   2. Propose and implement innovative approaches to improve sales and revenue outcomes
   3. Anticipate problems and new trends which may affect the sales program and make recommendations for change
   4. Develop and report on prospects and leads generated in the field
   5. Ensure new customers use their Purifaaya filters properly and revisit new customers that need extra product training
   6. Act as the direct liaison between the sales team and the rest of the organization
   7. Drive customer satisfaction within your area of operations
2. Develop, coordinate and maintain effective and efficient systems and processes tailored to SPOUTS’ needs
   1. Work with sales team to collect and review accurate daily, weekly and monthly data from the field
   2. Regularly review outcomes to assess performance and implement improvements
   3. Apply SPOUTS information technology systems to deliver quality outcomes in relation to water filter sales
   4. Prepare accurate reports on Key Performance Indicators (sales, awareness, etc.) in line with reporting schedules
3. Undertake employee management in order to deliver quality performance outcomes
   1. Manage the sales teams and foster their growth through direct supervision, training and motivation
   2. Appropriately and effectively delegate responsibility
   3. Undertake management of employees and ensure there is a mechanism in place to monitor individual performance, assess progress and provide feedback to support individual development
   4. Coach and develop the skills of employees to facilitate responsiveness as the company grows and develops
4. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• At least 2 years of experience in a highly competitive sales/business-related environment
• Bachelor degree in any business-related field
• Passionate about sales, marketing and customer service
• Excellent communication and interpersonal skills
• Ability to identify opportunities and chase them
• Able to work independently and be self-motivated/self-driven
• Out-of-the-box thinker
• Experience managing a sales team to meet sales targets
• Able to approach businesses and close deals
• Successful track record in setting priorities, managing work demands and evaluating progress while remaining responsive to changing priorities
• Uses initiative to develop new approaches and to encourage high-performance outcomes
• Excellent relationship-building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
• Commitment to training staff to maximize individual and organizational goals
• Personal qualities of integrity, credibility and dedication to the mission of SPOUTS
• High attention to detail and experience working with and compiling data
• Fluent in spoken and written English and Kinyarwanda

Other Requirements:

• Must have a smartphone with an Android version 4.5 and above
• Riding permit/license required as the role requires the use of a motorcycle for mobility purposes

Interested in applying for this role?

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 3 weeks of applying, please consider your application unsuccessful.

Click here to apply

Customer Service Assistant – Sales

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Customer Service Assistant – Sales initiates and maintains contacts, phoning potential customers, identifying customer needs, providing solutions to customer complaints, and identifying ways to ensure a delightful customer experience at all stages of customer engagement with SPOUTS.

Duties and Responsibilities:

1. Contribute to maintaining the system for recording anticipated customer revenue and identifying when customers have defaulted on their payments
   1. Ensure accurate and timely data entry to support reliable reporting for business processes
   2. Contribute to the maintenance of effective administrative systems to ensure accurate sales and payment records are readily available
   3. Review revenue received to highlight when customer follow-up is required
   4. Liaise with the finance team to make sure the data is accurate and resolve any allocation issues
2. Follow procedures to ensure timely follow-up with customers to maximize revenue received through payment instalments
   1. Prioritize customer contacts to collect overdue payments and encourage timely payment of instalments
   2. Make direct contact with customers to notify them of overdue payments and secure outstanding revenue
   3. Ensure that all issues are actioned and resolved
3. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Proven experience of 1 year in a customer service role or role related to relationship management, debt recovery or loan administration
• Experience in a call centre is preferred
• A Bachelor’s Degree in a relevant field is preferred
• Fluency in spoken and written Kinyarwanda and English language skills
• Ability to follow guidelines and procedures
• Ability to respond to customer queries in a timely and effective manner via phone, email and social media
• Ability to gather and document customer information, payment methods, purchases and reactions to products
• Attention to detail and data accuracy
• Well-developed communication and listening skills
• Capacity to be adaptable based on customer information and feedback to ensure that issues are effectively resolved
• Commitment to achieving customer service performance & sales targets
• Proven ability to coordinate processes and prioritize workload in a busy environment
• Experience using Microsoft Word, Excel and databases, preferably in a work environment

Interested in applying for this role?

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 3 weeks of applying, please consider your application unsuccessful.

Click here to apply

Operations Assistant – Clean Energy Initiative (CEI)

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Operations Assistant supports the work of the operations department within the Clean Energy Initiative team. The Operations Assistant provides operational and administrative assistance to the Operations Manager by performing a variety of administrative, information management, coordination, stock control and logistical services.

Duties and Responsibilities:

1. Assist in the management of CEI Operations
   1. Responsible for receiving, storing and issuing stock as requisitioned for by the respective regional associates through the field manager, as prescribed in the inventory control policy manual
   2. Support in planning and movement of stock and other materials between different store locations, assisting with loading and unloading from delivery trucks
   3. Ensure correct processes are followed during inventory management
   4. Filling of the supporting documents for accountability and movement of stock
   5. Follow-up on the accountability receipts for all the store operational costs
   6. Promptly report damaged or missing inventory to supervisors
   7. Carry out period stock counts
   8. Track the movement of stock among all the areas of operation
   9. Report on stock position daily, weekly, monthly and as otherwise may be required
   10. Monitor stock utilization at all levels to minimize any wastages and coordinate with program associates for all stock deliveries
2. Finance and administrative responsibilities
   1. Support the operations manager in the preparation of monthly budgets on planned activities
   2. Support in the preparation of commission reports on the approved stove installations with finance to process payments
   3. Prepare weekly payment and purchase requisitions matching budgeted activities
   4. Schedule and organize meetings/events and maintain an agenda
   5. Keep updated records and create reports for proposals
   6. Support in the importing of materials into the country
   7. Support and coordinate different training sessions with the field and office teams to ensure a full understanding of the program
   8. Support in the preparation of training materials for the program
3. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Able and willing to do physical lifting and loading of SPOUTS products and items as part of the inventory management process
• Knowledge of operations management procedures
• Knowledge of budgeting, bookkeeping and reporting
• Proficient in Microsoft Office
• Excellent time-management and organizational skills
• Detail-oriented and efficient
• BA in business administration or relevant field
• Qualifications in inventory management, stock management, distribution, logistics or relevant fields preferred
• Ability to follow guidelines and procedures
• Attention to detail and data accuracy
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Ability to reconcile stock counts to report data
• Ability to analyse and solve problems
• Ability to prepare routine administrative paperwork
• Ability to receive, stock and/or deliver goods
• Proven ability to coordinate processes and prioritize workload in a busy environment
• Personal qualities of integrity, credibility and dedication to the mission of SPOUTS
• Experience using Microsoft Word, Excel and basic databases, preferably in a work environment
• Works well in a multi-functional and multicultural team
• Excellent communication and relationship-building skills, with an ability to prioritize, negotiate and work with a variety of internal and external stakeholders
• High level of competence in spoken and written Kinyarwanda and English language skills

Interested in applying for this role?

To apply, please use this link: https://spoutsofwater.applytojob.com/apply/ru1n3vdIIb/Operations-Assistant-Clean-Energy-Initiative-CEI

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 3 weeks of applying, please consider your application unsuccessful.

Click here to apply

Job Description

– Keep and update the books of accounts of the Sector;
– Impute budgetary expenditures and file all supporting documents related to these operations;
– Verify whether disbursements initiated take into account priorities of the Sector and respect financial procedures;
– Carry out periodic bank accounts reconciliation;
– Carry out the management and replenishment of petty cash of the Sector and file all supporting documents

Minimum Qualifications

• Bachelor’s Degree in Management

  0 Year of relevant experience

• Bachelor’s Degree in Accounting

  0 Year of relevant experience

• Bachelor’s Degree in Finance

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Judgment & Decision making skills

• Knowledge of cost analysis techniques

• Communication skills

• Interpersonal skills

• Time management skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

• Planning and organisational skills

• High analytical Skills

• Care, Compassion and Communication Skills

• Strong IT skills, particularly in Financia software (SMART IFMIS)

• Deep understanding of financial accounts

• Knowledge to analyse complex financial information & Produce reports

Click here to apply

Job Description

– Deputize the Executive Secretary of the Sector in his or her absence;
– Supervise the planning, budget execution processes and manage the personnel of the Sector;
– Prepare periodic cash flow plans, fund requests and coordinate payments for goods and services delivered by operators to the Sector;
– Verify the accuracy of books of accounts, filing and ensure their compliance with public financial management practices;
– Advise technically the Executive Secretary of the Sector on all matters pertaining to resource utilization.
– Keep registers of annual inventories of assets of the institution and calculate annual depreciation of fixed assets.

Minimum Qualifications

• Bachelor’s Degree in Management

  0 Year of relevant experience

• Advanced Diploma in Business Administration

  0 Year of relevant experience

• Advanced Diploma in Management

  0 Year of relevant experience

• Advanced Diploma in Finance

  0 Year of relevant experience

• Advanced Diploma in Accounting

  0 Year of relevant experience

• Bachelor’s Degree in Finance

  0 Year of relevant experience

• Bachelor’s Degree in Business Administration

  0 Year of relevant experience

• Advanced Diploma in Public Administration

  0 Year of relevant experience

• Bachelor’s Degree in Accounting

  0 Year of relevant experience

• Bachelor’s Degree in Public Finance

  0 Year of relevant experience

• Advanced Diploma in Public Finance

  0 Year of relevant experience

• Bachelor’s Degree in Public Administration

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Knowledge of Accounting principles and practices and financial data reporting

• Communication skills

• Knowledge of Rwanda’s financial management standards and procedures

• Knowledge of Rwanda Public Financial Law

• Leadership and management skills

• Time management skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

• Knowledge of Rwanda Public Service Management Standards and Procedures;

• Knowledge of Human Resources Management principles and Practices

• Planning and organisational, Budgeting skills

Click here to apply

Job Description

– Provide notary services to the public as per the competencies set forth by the law;
– Deliver all documents related to civil registration;
– Register and consolidate disaggregated data related to civil registration status in the Sector;
– Receive and analyse contentious issues and accordingly provide a legal advice to the Sector.

Minimum Qualifications

• Bachelor’s Degree in Law

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Communication skills

• Knowledge of working in pressurized environments

• Legal and Drafting Skills

• Analysing skills

• Excellent IT Skills (Outlook, Word, Excel, PowerPoint, Social Media)

• Conscientious and independent worker

• Legal Analysis skills

• Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage

Click here to apply

Job Description

Procurement Specialist carries the following roles and responsibilities:

– Participate in the planning and budgeting process of the Ministry;
– Prepare and submit the Ministry’s annual procurement plan.
– Prepare bid documents for review.
– Publish tenders for timely public bidding as per procurement Plan.
– Prepare responses on tender clarifications.
– Serve as Secretary and member to the public tender committee.
– Facilitate tender opening, evaluation and notification.
– Guide, coordinate and facilitate implementation of the activities envisaged in the approved procurement plan.
– Follow up on the timely preparation of technical specifications/ToRs.
– Organize and facilitate the process of contract negotiation.
– Draft contracts in consultation with Legal Analyst.
– Work with the user departments to follow up on the implementation of contract execution and completion.
– Prepare monthly, quarterly and annual Procurement plans implementation progress reports for the Ministry.
– Ensure achievement of unqualified audit report (clean audit).
– Ensure weekly, monthly and quarterly reports to the supervisor.
– Any other work related responsibility as assigned by the supervisor

Minimum Qualifications

• Bachelor’s Degree in Procurement with three (3) years of relevant working experience, with a professional certification such as: Charted Institute of Procurement and Supply (CIPS), Certified International Procurement Professional (CIPP), Certified International Advanced Procurement Professional (CIAPP) or any other recognized procurement professional certification

  3 Years of relevant experience

• Master’s Degree in Procurement with one (1) year or relevant working experience, with a professional certification such as: Charted Institute of Procurement and Supply (CIPS), Certified International Procurement Professional (CIPP), Certified International Advanced Procurement Professional (CIAPP) or any other recognized procurement professional certification.

  1 Year of relevant experience

• Bachelor’s Degree in Management, Accounting, Law, Public Finance, Economics or Civil Engineering with a professional certification such as: Charted Institute of Procurement and Supply (CIPS), Certified International Procurement Professional (CIPP), Certified International Advanced Procurement Professional (CIAPP) or any other recognized procurement professional certification with three (3) years of relevant working experience is eligible.

  3 Years of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Knowledge of procurement techniques as well as in market practices

• – Experience of working with E-government, procurement system or other procurement software

• Understanding of public procurement laws and procedures

• Resource management skills

• Problem solving skills

• Decision making skills

• Time management skills

• Risk management skills

• Results oriented

• Digital literacy skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

• Analytical skills;

Click here to apply

Job Description

• Collecting, maintaining, and analyzing data following health center’s management plans and procedure;
• Making sure that every employee of the organization knows and understands to a reasonable extent how to make use of the data collected. • Ensure timeliness, accuracy, completeness of data collected at the health facilities • Supervise and provide instructions for workers collecting and tabulating data.
• Collection, analysis, interpretation and production of hospital Statistics
• Report results of statistical analyses, including information in the form of graphs, charts, and tables.
• Consolidate statistical reports from different services/departments and projects operating under hospital.
• Provide reports of birth, death audit, disease surveillance and other HMIS reports to the supervisors
• Data entry and actively participate in internal and external data quality assessment
• Supervise health centers in the catchment area to verify the reliability and quality of data.
• Participate in hospital operational research and monitoring& evaluation activity
• Perform other related duties as required by his/her supervisor

Minimum Qualifications

• Advanced Diploma in Public Health

  0 Year of relevant experience

• Advanced Diploma in Information Management Systems

  0 Year of relevant experience

• Advanced Diploma in Nursing

  0 Year of relevant experience

• Applied Mathematics

  0 Year of relevant experience

• Advanced Diploma in nursing sciences

  0 Year of relevant experience

• Advanced diploma in Data sciences

  0 Year of relevant experience

• Advanced diploma in paramedical

  0 Year of relevant experience

Senior Sales Agent – D2C and D2B Channels (multiple positions available)

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Senior Sales Agent (SSA) is the first point of contact between SPOUTS and the customers. The role entails selling and marketing the company’s products, approaching potential customers with the aim of winning new business, building and maintaining good relationships with existing customers, and gaining repeat business.

Duties and Responsibilities:

1. Sell the product to the target audience
   1. Identifying potential customers and making presentations
   2. Identifying key places to do consistent marketing activations
   3. Supporting the stock points and distributors to activate their target markets
   4. Demonstrate and present the company’s products to clients through sales visits, demos, trade exhibitions, conferences, and any other events to generate new and continued business for the company
   5. Maintain and develop relationships with existing customers through regular interaction to ensure continued business and excellent user experience
   6. Promote the SPOUTS brand and market through sales visits and consistent activations
   7. Be available to attend special sales assignments given by the company on occasion
2. Conduct market research and report regularly on sales performance
   1. Carry out regular market research on our product performance in the market and share the insights with the Sales Team Leader and other relevant stakeholders for relevant action
   2. Record sales and order information in the system in a timely manner for billing and collection purposes
   3. Regular and timely reporting (weekly, monthly, quarterly, annual) of activities done to supervisor
3. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Excellent presentation and negotiation skills
• Excellent interpersonal and communication skills; must enjoy speaking to new people
• Experience dealing with clients directly
• Ability to explain products to customers in a well-structured and clear manner
• Ability to work remotely and be a self-starter; work with minimal supervision
• Confident, persistent and determined
• Highly self-motivated and ambitious
• Willingness to work long or irregular hours
• Proven record of honesty and accountability
• A Bachelor’s Degree in a relevant field is preferred
• Fluency in spoken and written Kinyarwanda and English language skills

Other Requirements:

• Must have a smartphone with an Android version 4.5 and above

Interested in applying for this role?

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 3 weeks of applying, please consider your application unsuccessful.

Click here for details & Apply

Vacancy Announcement

logistics officer For  

Alliance for Restoration of Forest Landscapes and Ecosystems in Africa (AREECA)

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives of cooperation between the Government of Rwanda and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the following five areas: Training and Sustainable Growth for Decent Jobs; Peaceful and Inclusive Societies; Responsibility for our Planet – Climate and Energy; Digitalization and Digital Economy; and Regional Programs.

The Alliance for Restoration of Forest Landscapes and Ecosystems in Africa (AREECA) is financed by the International Climate Initiative (IKI) of the German Federal Ministry for the Environment, Nature Conservation and Nuclear Safety (BMU). AREECA’s objective is to restore the ecological and productive functions of degraded ecosystems in tree-rich landscapes and to increase the resilience of landscapes and communities.

The AREECA programme comprises of a consortium of international partner organizations including AUDA-NEPAD, FAO, IUCN, World Bank, WRI, WWF and GIZ. The GIZ-managed Project Management Unit is based in Kigali and is responsible for the overall programme communication, administration, monitoring and reporting as well as providing immediate contentual (improvement of planting material), logistical (planting activities, workshops, capacity development) and external communication (policy dialogue, coordination with other institutions active in Forest Landscape Restoration, IT presence of the programme) support to IUCN, the AREECA implementation partner institution in Rwanda with a specific focus on selected landscapes in Kirehe and Nyagatare districts, which represent the most degraded provinces of Rwanda and are much threatened by climate change.

The AREECA Programme under GIZ would like to recruit a Logistics Officer responsible for logistical support and driving of the project vehicle.

Location: Kigali

Fixed Term: 12 months (renewable upon review)

Position: one (1)

The logistics officer performs the following responsibilities and tasks:

A.   Responsibilities 

• Safely and responsibly performing all official travel using official vehicles
• Field trips with overnight stays, if needed
• Willingness to travel regionally
• Regularly servicing and looking after the project vehicle
• Taking account of all available information on road conditions, accessible routes, and
• locations
• Providing logistical support for event management and IT support-structure
• Running official errands and assisting with other office work

B. Tasks

1. Logistical support

• Cleans the interior and exterior of the AREECA vehicle regularly
• Checks oil, water, brakes and brake liquid, tire pressure, battery levels and the entire
• vehicle, monthly or every 5,000 km (whichever is first), headlights, brakes, bodywork for dents etc.
• Is responsible for the project vehicle documents and their good condition, keeping a
• vehicle log and recording monthly maintenance
• Calculates monthly petrol, oil and lubricant consumption for the daily cash fund and for forwarding monthly vouchers to cost accounting
• Reports need for service and carries out minor repairs
• Immediately reports all involvement of the project or office vehicle in accidents, including minor accidents, damage, loss, or theft of vehicle fittings
• Provides support in the logistical preparation of events and field activities in the context of the national component of AREECA and on regional level
• Accompanies and supports AREECA guests and partners

2. Driving

• Runs errands for the AREECA programme, e.g., sending letters and messages,
• paying bills, and buying smaller quantities of office supplies
• Provides passenger transport in the AREECA programme car for the AREECA programme and at request also for other GIZ office, project or program staff, official visitors, and guests
• Helps with the accounting and transporting goods
• Completes the vehicle log correctly and conscientiously in accordance with GIZ standards

3. Knowledge management

▪ Uses all available information (including current radio news on traffic conditions) to update

daily knowledge of road conditions, current passable routes, and locations, and shares

this information with other drivers

4. Other duties/additional tasks

▪ Assists other colleagues as needed in the AREECA programme, if there is no travel

pending, carries out other office work with a specific focus on IT on request

C. Required qualifications, competencies, and experience

1.    Qualifications and Professional experience

• Higher IT education
• Secondary school education
• Holds a valid driver’s licence
• At least 3 to 5 years of work experience as a driver with references
• No major accidents in the past 3 years

2.    Other knowledge, additional competences

• Fluent in English and Kinyarwanda (French would be a strong asset)
• Discipline and punctuality
• Resilience and patience
• Diligence in administrative and IT measures
• Familiarity with the city, a region in the country
• Official passport holder
• Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management

Interested candidates should submit their application (motivation letter, updated CV, certificates and references) until 10^th January 2023 by e-mail to recruitment-rw@giz.de. All attachments should be put together in one PDF file not larger than 2 MB. Please quote the job title in the subject.

GIZ is an equal opportunities employer and is committed to the full inclusion of all qualified candidates. This includes the provision of reasonable accommodation, if needed, in order to participate in the job application and interview process and to perform essential job functions. Please let us know, if you have any particular requirements should you be invited for assessment/interview or that you wish us to consider, when considering your application. Women and persons with disabilities are particularly encouraged to apply.

Only shortlisted candidates will be contacted for test and interview.

GIZ Office Rwanda

KN 41 St. / Nr.17, Kiyovu

P.O. Box 59, Kigali,

Rwanda

GIZ reserves all rights!

Click here to visit the website source

Job Description

The Cashier will be responsible of collecting daily cash from outpatient and inpatient service users.

II. Key Duties and Tasks
• Submit daily handover the final sum of cash collected to the principal cashier for deposit to bank account of health facility. registration payments
• Collect all revenue collected on daily basis from health facility clients/patient
• Deposit all revenues collected to Chief cashier/ accountant
• Deposit all revenues collected to the bank account of the health facility • Check Receipts Filling of consultations, medicines, complementary tests • Coordinate the activities of cashiers and reassure entry operations of the fund. • Perform other related duties as required by his/her supervisor

Minimum Qualifications

• A2 certificate in accounting

  0 Year of relevant experience

• A2 Certificate in Commerce and Accounting

  0 Year of relevant experience

Minimum Qualifications

• Advanced diploma in Computer Science

  0 Year of relevant experience

• Bachelor’s Degree in Computer Science

  0 Year of relevant experience

• Bachelor’s Degree in Electronics and Telecommunication Engineering

  0 Year of relevant experience

• Advanced diploma ( A1) in Business Information Technology

  0 Year of relevant experience

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Job Description

A customer care officer is responsible of assisting customers (patients) by providing helpful information, orienting patients, answering questions, and responding to complaints. • Assist with placement of orders, refunds, or exchanges.
• Create and maintain reports about customer interactions.
• Deal directly with customers either by telephone, electronically or face to face
• Direct customers to online resources
• Greet customers warmly and ascertain problem or reason for calling.
• Handle and resolve customer complaints
• Resolve customer complaints via phone, email, mail, or social media.
• Respond promptly to customer inquiries
• Update customer records in the system, including notes about interactions • Use telephones to reach out to patients and verify account information.
• Organize workflow to meet patient timeframes
• Direct requests and unresolved issues to the designated resource
• Manage patient’ accounts
• Keep records of interaction interactions and transactions
• Record details of inquiries, comments and complaints
• Prepare and distribute customer activity reports
• Maintain customer databases
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
• Perform other related duties as required by his/her supervisor

Minimum Qualifications

• Advanced Diploma in Office Management

  0 Year of relevant experience

• Bachelor’s Degree in Communication

  0 Year of relevant experience

• Bachelor’s Degree in Public Relations

  0 Year of relevant experience

• Bachelor’s Degree in Customer Relations

  0 Year of relevant experience

• Advanced Diploma in Hospitality management

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Knowledge of customer service practices

• Resource management skills

• Time management skills

• Results oriented

• Digital literacy skills

• Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.

Click here to apply

Job Description

• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Identify user needs and system functionality and ensuring ICT facilities meet these needs
• Planning, budgeting, developing and implementing ICT action plan
• Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours
• Scheduling upgrades and security backups of hardware and software
• To ensure relation with external ICT companies
• To install computers, printers and other peripheral devices
• To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
• Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s
• Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.
• Install, maintain, troubleshoot and update operating systems, antivirus and application programs.
• Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to.
• Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor.
• Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.

Minimum Qualifications

• Advanced diploma in Computer Science

  0 Year of relevant experience

• Advanced diploma in Electronics and Telecommunication Engineering

  0 Year of relevant experience

• Bachelor’s Degree in Computer Science

  0 Year of relevant experience

• Bachelor’s Degree in Information and Communication Technology

  0 Year of relevant experience

• Bachelor’s Degree in Electronics and Telecommunication

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Experience in Desktop Support, Network Administration and System Administration

• – Knowledge of the principles, methods of IT project planning, monitoring, and evaluation

• Understanding of ICT specifications for different equipment, PCs, Printers scanners

Click here to apply

Job Description

The Data Manager and Statistician is responsible of collecting, maintaining, and analyzing data following institution’s management plans and procedures.
• Ensure timeliness, accuracy, completeness of data collected at the health facilities • Supervise and provide instructions for workers collecting and tabulating data.
• Collection, analysis, interpretation and production of hospital Statistics
• Report results of statistical analyses, including information in the form of graphs, charts, and tables.
• Consolidate statistical reports from different services/departments and projects operating under hospital.
• Provide reports of birth, death audit, disease surveillance and other HMIS reports to the supervisors
• Data entry and actively participate in internal and external data quality assessment
• Supervise health centers in the catchment area to verify the reliability and quality of data.
• Participate in hospital operational research and monitoring& evaluation activity
• Perform other related duties as required by his/her supervisor

Minimum Qualifications

• Bachelor’s Degree in Statistics

  0 Year of relevant experience

• Bachelor’s Degree in Applied Statistics

  0 Year of relevant experience

• Bachelor’s Degree in Applied Mathematics

  0 Year of relevant experience

• Bachelor’s Degree in Data Sciences

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Familiar with statistical software, possess good data entry and work processing skills

• Must be computer literate, and be familiar with statistical, econometric and database development software packages such as EXCEL, ODK, SPSS and STATA etc;

Click here to Apply

Job Description

The Nurse A2 is responsible of providing nursing care and mentoring nursing students in the clinical practice

II. Key Duties and Tasks
• Acts as liaison between the patient and other hospital personnel
• Assess patient’s general health status (consultation)
• Assume and maintain patient and his environment hygiene and infection control
• Conduct normal delivery
• Deliver detailed nursing instructions to patients for discharge
• Document and communicate actions to maintain continuity among the nursing team
• Educate patient and his family their roles of promoting successful therapy and rehabilitation
• Engage in research activities related to nursing and mentor nursing students and nurses A1 in the clinical practice
• Making patient transfer to high level (outpatient department or within ambulance)
• Monitor record and report vital signs, symptoms and changes in patients’ conditions and signs within his/her full name
• Perform activities: ARTs, TB, NCDs
• Perform Minimum Package Activities of Health center.
• Prepare a nursing care plan according to the needs and area of work with the help of other health professionals
• Prescription of drugs
• Perform any other duties assigned by his/her supervisor

Minimum Qualifications

• Diploma (A2) in Nursing

  0 Year of relevant experience

• Associate Nurse

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Ability to provide care as prescribed in the scope of practice under the supervision of registered nurse/midwife/clinical officer/mental health nurse

• Ability to maintain safe environment for the patient

• Ability to document clinical care

• Ability to use basic health center equipment

• Ability to apply basic computer knowledge

Click here to apply

Sanlam Assurances Générales Plc is seeking to recruit a highly skilled, self-motivated, and experienced person to fill the position/post of Head of Risk Management.

The person holding this position will be reporting to the Board of Directors and the Chief Executive Officer. As part of the Management team, he/she will help identify potential threats and create plans to prevent and mitigate problems and any management consulting related requests assigned to him/her. He/She will be the key person driving the Enterprise Risk Management framework.

RESPONSIBILITIES

• Conduct assessments to define and analyze the risk profile of the business using a risk-based methodology
• Conduct risks management’s audits
• Contribute to the improvement of the risk management controls and systems
• Design practical recommendations to mitigate identified risks
• Prepare regular risk management reports to the Board and management
• Help implement solutions and plans
• Evaluate employees’ risk management awareness and train them when necessary
• Supervise risk management liaisons in all departments
• Ensure company’s compliance to the regulatory requirements relating to risk management
• Ensure company’s compliance to the Group’s risk management framework’s requirements

 KNOWLEDGE, SKILLS & ABILITIES:

• Proven experience of at least 6 years in Risk Management in the insurance or reinsurance sector, of which 3 years in managerial position.
• Knowledge of risk assessment and control
• Experience with auditing and reporting procedures
• Familiarity with industry compliance standards and regulations
• Strong computer and research skills; knowledge of analysis software is preferred (e.g., Statistical Analysis Software, or SAS)
• Analytical mind with problem-solving aptitude
• Excellent communication and presentation skills
• Master’s degree in risk management, actuarial science, economic, finance, accounting or a related field
• Professional certification in risk management is advantage. 

Preferred:

• Strategic thinker with advanced analytical and problem-solving skills.
• Strong project management skills.
• Computer skills (office application, accounting systems is a plus).
• Working knowledge in Audit software packages.
• A global mindset
• Able to work under pressure

The application should include the following:

• Motivation letter
• Updated CV, including three professional references. References should include the current direct supervisor or previous direct supervisors with their full names, phone number and email address.
• Copies of degrees or certificates
• Copy of national ID card/passport.

 “Only applicants fulfilling the above requirements will be contacted.”

Interested candidates should send their cover letter and well detailed CV not later than 12th January 2023 via the apply button below

Click here to apply

Click here to visit the website source

Sanlam Assurances Générales Plc is seeking to recruit a highly skilled, self-motivated, and experienced person to fill the position/post of Accountant Officer in charge of taxes.

The person holding this position will be reporting to the Chief of Finance Officer. As part of the Finance team, he/she will be responsible for accurate preparation and timely reporting of all tax returns and any management consulting related requests assigned to him/her.

RESPONSIBILITIES

• Tax Management and regulatory compliance of tax reporting/returns.
• Support with the development and implementation of tax strategy.
• Review tax returns and monthly/yearly tax projections.
• Ensure the corporate tax liability is minimized within the ambit of the Rwanda tax laws.
• Understand the financial and operational implications of Rwanda tax laws and ensure compliance.
• Implement effective tax planning strategies and ensure full compliance with Rwanda tax laws.
• Ensure accurate computation of all tax liabilities.
• Liaise with the tax consultants to ensure that the company’s overall interests are protected in case of tax investigations by Rwanda Revenue Authority.
• Ensure complete documentation of relevant supports and proves of tax remittance.
• Monitor current and impending changes to tax regulation and make the appropriate updates to policies and strategies.
• Monitor future legislation that impacts taxation and operations, including future risks.
• Provide support in the identification, review, and implementation of tax optimization opportunities.
• Develop and maintain relationships with appropriate personnel in relevant tax authorities.
• Timely monitoring and research on relevant taxation trends, legislative changes, and relevant economic/fiscal changes.
• Ensure Timely remittance of all tax and statutory obligations.

KNOWLEDGE, SKILLS & ABILITIES:

• Bachelor’s degree in accounting, Finance, or relevant Field
• Professional qualification such as ACCA, CPA or equivalent certification is preferred.
• 3 to 5 years of working experience in similar role
• Knowledge of accounting and bookkeeping procedures
• Familiarity with accounting software packages
• Computer literacy (MS Excel in particular)
• Excellent analytical and time management skills
• Keen attention to detail

Preferred:

• Strategic thinker with advanced analytical and problem-solving skills.
• Strong project management skills.
• Computer skills (office application, accounting systems is a plus).
• A global mindset
• Able to work under pressure

The application should include the following:

• Motivation letter
• Updated CV, including three professional references. References should include the current direct supervisor and previous direct supervisors with their full names, phone number and email address.
• Copies of degrees or certificates
• Copy of national ID card/passport.

“Only applicants fulfilling the above requirements will be contacted.”

Interested candidates should send their cover letter and well detailed CV not later than 12th January 2023 via the apply button below

Click here to apply

Click here to visit the website source

Mission

To provide a ladder of opportunity to underserved communities in Rwanda, as we proclaim and live the Gospel of Jesus Christ.

 Method

We share the hope of Christ as we provide financial services and biblically based training that restore dignity and break the cycle of poverty.

 Motivation

The love of Jesus Christ motivates us to identify with those living in poverty and be His hands and feet as we strive to glorify God.

Finance Manager Role

JOB DESCRIPTION

To provide accounting and administrative supervision to Urwego’s finance function ensuring effective, efficient, high-quality accounting & budgeting services, timely reporting and compliance to timelines and regulations.

RESPONSIBILITIES

Promote and fulfill the mission and vision of HOPE International.

Spiritual Integration and Christian Witness

• Ensure a personal, healthy spiritual balance within family, work, and church life through the adoption of biblical personal and spiritual disciplines;
• Conduct daily work, make decisions, and help Urwego make decisions in a way that witnesses to the presence, power, and love of Jesus and the reality of his Kingdom on earth.
• Provide support towards the fulfillment of Urwego’s Spiritual Integration (SI) objectives.

 Relationship Building and Management

• Intentionally invest in building strong, God-honoring relationships with the Urwego leadership and staff;
• Facilitate meaningful connections between Urwego Head Office and the Branch Network HOPE to strengthen financial operations; and
• In all the above, ensure that relationships are marked by Urwego Christ-centered values.

 Finance Department Daily Activities

• Ensure quality control over financial transactions and financial reporting
• Review all transaction to ensure value for money for all transactions of the Bank and advise management accordingly

Financial Reporting Process

• Ensure accuracy of transactions underlying financial reporting and conduct variances analysis to confirm reasonableness and accuracy of balance on GL accounts;
• Coordinate General ledger reconciliations process and manage ageing of Account receivable and Account payable;
• Verify accuracy and fairness of financial reports before they are submitted to stakeholders;
• Prepare quarterly and annual financial reports in IFRS formats to be audited and submitted to regulators and other stakeholders;
• Preparing month end reports to management including profit and loss statements, statement of financial position;
• Oversee compliance with laws and regulations as well as internal policies and procedures in the discharge of daily operations of finance unit;
• Coordinate year end closing activities and ensure timely submission of financial to auditors to meet various deadlines;
• Review grant schedules and reports to donors;
• Review branch profitability reports before submission to various branches;
• Review data integrity activities and ensure appropriate actions to resolve data and reporting issues;
• Review budget execution reports and recommend actions for reported variances;

Audit and Clearance Processes

• Coordinate external and internal audit activities;
• Assist and guide clearance of all queries raised by external as well as internal auditors;

 Internal Controls & Financial Reporting

• Develop and document business processes and accounting policies to maintain and strengthen internal controls;
• Propose perceived internal controls deficiency to finance director for improvements;
• Review and recommend changes in policies and procedures that will improve financial performance;

Urwego Management Representation

• Actively participate in all management meetings and trainings;
• Timely and accurate performance for the Finance Team;
• Show hospitality to visitors and stakeholders;

 ESSENTIAL SKILLS

• Maximization of data accuracy;
• Excellent mathematical skills;
• Excellent skills in use of spreadsheet including masterly of excel;
• Skilled at strictly adherence to deadlines;
• Proactive and able to work under pressure;
• Readiness to perform any other duties as assigned;

 QUALIFICATIONS

• Should have a bachelor’s degree in accounting or other related disciplines;
• Should hold ACCA or CPA qualification;
• Be capable of maintaining strong internal controls in the course of duty discharge to prevent financial, legal, operational, and other perceivable risks;
• Have a strong mastery of accounting principles, concepts that maximize integrity of financial records and maintain strong internal controls;
• Having experience in auditing is an added advantage;
• Be capable of maintaining professional and technical knowledge by keeping current with financial manual, BNR regulations, procurement policy, and latest development in IFRS and other best practices;
• Be result oriented and live Christians values of humility and customer care to mention but a few;
• Be team player and good at building and developing teams;
• A good communicator;
• Excellent skills in use of spreadsheet mainly excel;
• Be deadline-oriented, great attention to details and readiness to work under pressure;

HOW TO APPLY

Interested and eligible applicants should submit the following documents to urwegohr@urwegobank.com not later than 13^th  January 2023 at 5pm.

Send the documents as one folder and in the subject line, fill in the position of Finance Manager;

• Motivation letter explaining your suitability for the position,
• Curriculum vitae with 2 referee names,
• Notarized Academic Documents and certificates.
• Proof of ACCA or CPA completion
• Recommendation from your Church.
• Statement of Faith.
• Criminal Record Form
• National ID.

Only Shortlisted candidates shall be contacted for the interview.

Done at Kigali on 23^rd December 2022

Human Resource Manager

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