RwandAir Ltd is Rwanda’s flag carrier airline. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following vacancy:

• Job Title:                    Maintenance Planning Manager
• Reports to:                 Senior Manager, Engineering and Planning
• Department:              Maintenance & Engineering
• Duty Station:             Kigali International Airport (KIA)
  
  
  

Job Purpose

The Maintenance Planning Services Manager reports directly to the Engineering and Planning Senior Manager. The Maintenance Planning Manager is responsible for monitoring and updating the accomplishment of maintenance activities. Directly responsible for the Maintenance Planning department, the Maintenance Planning Manager shall ensure the availability of facilities and equipment for the planning and scheduling of aircraft maintenance, which meets the organisation’s requirements, Rwanda Civil Aviation Authority (RCAA) and the state of aircraft design.

The Maintenance Planning Manager is responsible for liaising with Approved Maintenance Organizations and operational departments to ensure timely and efficient accomplishment of maintenance tasks. The Maintenance Planning Manager is responsible for the activities in the Maintenance Planning department, including the following;

Key Duties and Responsibilities:

• Leading, directing and monitoring the activities within the department and ensuring the effective and efficient delivery of maintenance planning;
• Developing and updating the organisation’s maintenance plan that includes long-term, medium-term and short-term plans;
• Preparing maintenance work packages for the accomplishment of fleet maintenance;
• Planning for the accomplishment of heavy maintenance tasks and coordinating with all the departments involved in the accomplishment of the tasks;
• Providing the schedule of maintenance activities to all departments and ensuring that capability and tooling for the planned work;
• Participating in the planned maintenance meeting and providing details of the tasks to be accomplished;
• Reviewing the mandatory airworthiness instructions and ensuring the accomplishment of all mandatory requirements within the prescribed time;
• Supporting the evaluation of mandatory and non-mandatory requirements;
• Ensuring accurate and correct updates of aircraft status information in the computer software used for planning;
• Monitoring life-limited components and maintenance intervals to ensure that all maintenance is conducted within the prescribed time intervals;
• Reviewing, recommending and updating the maintenance program to ensure maintenance optimisation while meeting the regulatory requirements;
• Scheduling out-of-chase maintenance and coordinating with MCC and Approved Maintenance Organization on the accomplishment of the tasks;
• Conducting work study and reporting on the accomplishment of heavy maintenance tasks and projects.
• Requesting extensions where maintenance cannot be accomplished within the prescribed time periods;
• Conducting logbook entries and ensuring the accuracy of the information entered as permanent record of the respective aircraft;
• Updating of the planning software after accomplishment of planned work and changes incorporated during unscheduled maintenance;
• Recommending the development of Engineering Orders for the accomplishment of maintenance instruction;
• Monitoring and scheduling the accomplishment of Airworthiness Directives and Mandatory Service Bulletins;
• Evaluating and assessing non-mandatory instructions for continuing airworthiness to be incorporated in the organisation’s fleet;
• Liaising with the organisational departments, including MCC, Flight Operations, Commercial, Approved Maintenance Organizations and other administrative departments in relation to the accomplishment of airworthiness requirements;
• Monitoring to ensure the updating of aircraft dent and buckle charts to ensure that the records within the department are current;
• Coordinating and supporting the conduct of aircraft modification and repairs;
• Analyzing special operations maintenance programs, including RVSM, EDTO, and operational database management, to ensure scheduled accomplishment of respective tasks;
• Responsible for ensuring that employees at all levels understand safety requirements through the provision of training, instruction and supervision.
• Promote positive safety culture and safety communication
• Encourage free reporting of safety-related hazards and occurrences
• Investigation of all reported potential hazards and making timely implementations of risk control/ mitigation measures.
• Attending SAG meetings and implementing all risk controls and mitigations SAG recommends.
  
  
  

Desired Profile: Required education, Experience, and Abilities:

The Maintenance Planning Manager (and any temporary substitute) must meet the following requirements:

1. Have at least five (5) years of experience in continuing airworthiness management of Aircraft
2. Have at least one of the following qualifications:
   • Hold or have held an aircraft engineer license;
   • have a qualification in aircraft maintenance;
   • Have an engineering degree in any of the following disciplines: aeronautical, avionics, mechanical, electrical or electronics;
   • Maintenance planning qualification.
3. Have the following knowledge:
   • Comprehensive knowledge of the regulations and standards applicable to the airworthiness of aircraft authorized to operate under the AOC;
   • The procedures related to continuous airworthiness management;
   • The relevant parts of the AOC holder’s operations manual that have continuing airworthiness implications for aircraft authorized to operate under the AOC;
   • The maintenance and engineering quality system;
   • Computer skills.
     
     
     

How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting your applications is on February 19, 2024. Please send your application to recruitment@rwandair.com. The subject of your email should have the title of the job you applied for.

NB:  Only shortlisted candidates will be contacted.

Click here for more details & Apply

RwandAir Ltd is Rwanda’s flag carrier airline. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following vacancy:

• Job Title:                    Customer Services Agent
• Reports to:                 Supervisor, Customer Services
• Department:              Ground Services
• Duty Station:             Kamembe Station, Rwanda
  
  
  
  

Job Purpose

Responsible for customer service delivery to ensure efficient planning, service delivery procedures, flight monitoring, and maximising incremental airline revenue to ensure profitability and optimal revenue output.

Key Duties and Responsibilities;

• Reports security threats and incidents that occurred during daily operations.
• Reports safety hazards and incidents identified during daily operations to the lead Customer Service agent.
• To ensure efficient passenger handling at check-in, boarding, arrivals and the lounges for a positive customer experience.
• To access efficient procedures in document verification to minimise risks to the airline without compromising on customer service.
• To advise on service delivery issues related to misconnections, baggage claims and flight delays for customer satisfaction.
• To ensure a smooth connection of passengers.
• To ensure incremental revenue by collecting excess baggage charges and changing RESA penalties without compromising customer service.
• To ensure that check-in procedures are followed while checking passengers both on WB’s network and other airlines
  
  
  

Desired Profile: Required Education, Experience and Abilities

• University graduate or hospitality diploma, with at least two (2) years of experience in the commercial and tourism industry.
• Experienced in delivering service in a demanding environment
• Customer service experience in the hospitality/airline industry
• Knowledge of airport services and cargo operations.
• Commercial acumen with an overall knowledge of airline operations.
• An excellent command of the English language (written and verbal) is essential, with knowledge of French is an added advantage
• Master of Amadeus check-in system
• Financial awareness.
• Process-oriented
• Knowledge of IATA recommendations to airlines/travel agencies for selling in the market
  
  
  

How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting your applications is on February 19, 2024. Please send your application to recruitment@rwandair.com. The subject of your email should have the title of the job you applied for.

NB:  Only shortlisted candidates will be contacted.

Click here for more details & Apply

RwandAir Ltd is Rwanda’s flag carrier airline. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following vacancy:

• Job Title:                    Cabin Maintenance Supervisor
• Reports to:                 Maintenance Manager
• Department:              Maintenance & Engineering
• Duty Station:             Kigali International Airport (KIA)
  
  
  

Key Duties and Responsibilities:

• Overseeing and coordinating the maintenance activities related to the cabin area of the aircraft.
• Diagnosing and troubleshooting issues with cabin systems, such as seating, galleys, lavatories, and entertainment systems.
• Performing repairs, preventive maintenance, and inspections on cabin components and systems to ensure they meet safety and regulatory standards.
• Maintaining accurate records of maintenance activities, including work performed, parts used, and compliance with regulatory requirements.
• Providing guidance and direction to maintenance technicians and mechanics working in the cabin area, ensuring tasks are completed efficiently and safely.
• Ensuring that all maintenance work meets quality standards and adheres to company policies and procedures.
• Ensuring compliance with all relevant aviation regulations, manufacturer guidelines, and company policies regarding cabin maintenance.
• Providing training and mentorship to junior mechanics and technicians to enhance their skills and knowledge in cabin maintenance.
  
  
  

Desired Profile: Required education, Experience, and Abilities:

• Five years of experience as an aircraft maintenance technician, with specific experience in cabin maintenance preferred.
• Holding relevant certifications, such as an FAA A&P license or equivalent certification from another regulatory authority.
• Demonstrated leadership abilities, including effectively supervising and coordinating a maintenance technician team.
• Strong problem-solving abilities and the capability to troubleshoot complex issues with cabin systems. Excellent attention to detail to ensure accuracy in maintenance work and compliance with regulations.
• Effective communication skills to liaise with other maintenance personnel, airline staff, and regulatory authorities.
• Being physically fit and able to perform tasks that may involve bending, lifting, and working in confined spaces.
• Thorough knowledge of aviation regulations, particularly those related to aircraft maintenance and cabin systems.
• A strong commitment to safety and the ability to prioritise safety in all maintenance activities.
• Willingness to stay updated on advancements in aircraft technology and maintenance practices through ongoing training and professional development.
  
  
  

How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting your applications is on February 19, 2024. Please send your application to recruitment@rwandair.com. The subject of your email should have the title of the job you applied for.

NB:  Only shortlisted candidates will be contacted.

Click here for more details & Apply

RwandAir Ltd is Rwanda’s flag carrier airline. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following vacancy:

• Job Title:                    Aircraft Structure Mechanic
• Reports to:                 Maintenance Manager
• Department:              Maintenance & Engineering
• Duty Station:             Kigali International Airport (KIA)
  
  
  

Key Duties and Responsibilities:

• Conduct visual inspections and use various tools and equipment to inspect aircraft structures for signs of damage, wear, or corrosion.
• Repairing or replacing damaged or worn aircraft structural components, including fuselage, wings, empennage, and control surfaces.
• Fabricating, installing, and repairing sheet metal components like panels, fairings, and access doors.
• Performing repairs on composite materials used in modern aircraft, including carbon fibre and fibreglass.
• Installing and removing rivets, bolts, screws, and other fasteners used in aircraft assembly and maintenance.
• Understand and follow technical manuals, engineering drawings, and blueprints to perform maintenance tasks accurately and safely.
• Maintaining accurate records of maintenance activities, including work performed, parts used, and compliance with regulatory requirements.
• Working closely with other maintenance personnel, such as avionics technicians, engine mechanics, and inspectors, to ensure comprehensive aircraft maintenance.
  
  
  

Desired Profile: Required education, Experience, and Abilities:

• Previous experience working as an aircraft structure mechanic or in a related field, preferably with experience in commercial aircraft.
• A high school diploma or equivalent is typically required. Additional technical training or aircraft maintenance or structural repair certifications are often preferred.
• Holding relevant certifications, such as an FAA Airframe license or equivalent certification from another regulatory authority.
• Strong technical skills in aircraft structural repair, including proficiency in using hand tools, power tools, measuring instruments, and precision equipment.
• Familiarity with various materials used in aircraft construction, including metals, composites, and advanced materials.
• Excellent attention to detail to ensure repair accuracy and compliance with regulatory requirements.
• Being physically fit and able to perform tasks that may involve bending, lifting, and working in confined spaces.
• Effective communication skills to collaborate with other maintenance personnel and accurately report maintenance activities.
• Strong problem-solving abilities to diagnose structural issues and determine appropriate repair solutions.
  
  
  

How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting your applications is on February 19, 2024. Please send your application to recruitment@rwandair.com. The subject of your email should have the title of the job you applied for.

NB:  Only shortlisted candidates will be contacted.

Click here for more details & Apply

RwandAir Ltd is Rwanda’s flag carrier airline. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world while ensuring a fair return on investment. As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following vacancy:

• Job Title:        Sales Executive
• Reports to:     Sales Manager
• Location:        Accra, Ghana
  
  
  
  

Job Purpose

The Sales Executive is responsible for driving the Airline’s targets on sales, being accountable for the top line, and developing and maintaining an effective Airline commercial network.

Key Duties and Responsibilities:

• Gather and prepare a clientele database for planning and identifying clients’ needs;
• Prepare visit work plan for clients for optimum utilisation of time and resources;
• Visit, service and build relations with the market to maintain loyalty and optimise revenues;
• Achieve sales targets in line with budget for the profitability of the airline;
• Prepare and close sales contracts/incentives and deals to key accounts to generate maximum revenue;
• Promote WB products and services to create awareness and generate sales and revenue;
• Gather market intelligence to identify threats and opportunities to maintain a competitive edge and generate sales;
• Prepare sales reports for management information and performance evaluation and monitoring.
  
  
  

Desired Profile: Required education, Experience, and Abilities:

• Bachelor’s degree in Business, Sales, Marketing, or a related field
• Minimum of two (2) years of experience
• Selling and negotiation skills
• Strong communication and interpersonal skills;
• Computer literate;
• Analytical influencing skills;
• Ability to work in a fast-paced and highly-growing business;
• Customer-focused approach and ability to learn and adapt to needs and changes quickly;
• An excellent command of the English language (written and verbal) is essential;
  
  
  

How to apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting your applications is on February 23, 2024. Please send your application to recruitment@rwandair.com. The subject of your email should have the title of the job you applied for.

NB:  Only shortlisted candidates will be contacted.

Click here for more details & Apply

TENURE OF APPOINTMENT:

The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

LANGUAGES:

Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage

REMUNERATION:

Indicative basic salary of US$ 42,879.00 (P4 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 17,514.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff

Applications must be submitted no later than  March 6, 2024 11h59 p.m. EAT.
-Only candidates who meet all job requirements and are selected for interviews will be contacted. -Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
-The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
-Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

Click here for more details & Apply

TENURE OF APPOINTMENT:

The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

REMUNERATION:

Indicative basic salary of US$ 12,834.00 (GSA4 Step1) per annum plus other related entitlements e.g. Post adjustment ( 57% of basic salary), Housing allowance US$ 16,813.44 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

 Applications must be submitted no later than March 8, 2024 11h59 p.m. UTC.
-Only candidates who meet all job requirements and are selected for interviews will be contacted. -Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
-The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
-Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

Click here for more details & Apply

Click here for more details & Apply

TENURE OF APPOINTMENT:

The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

LANGUAGES:

Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage

REMUNERATION:

Indicative basic salary of US$ 78,138.00 (D1 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

Applications must be submitted no later than March 11, 2024 11h59 p.m. EAT.
-Only candidates who meet all job requirements and are selected for interviews will be contacted. -Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
-The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
-Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

Click here for more details & Apply

Click here for more details & Apply

TENURE OF APPOINTMENT:

The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

LANGUAGES:

Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) and fluency in another AU language is an added advantage

REMUNERATION:

Indicative basic salary of US$ 78,138.00 (D1 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

Applications must be submitted no later than March 11, 2024 11h59 p.m. EAT.
-Only candidates who meet all job requirements and are selected for interviews will be contacted. -Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
-The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
-Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

Click here for more details & Apply

• 3 Job positions of Program Specialist, Budget and Planning Officer, Project Officer) at Development Bank of Rwanda (BRD) Plc: Deadline: 11th February 2024

ITANGAZO: Ibiciro bishya by’ibikomoka kuri peteroli, bizatangira kubahirizwa tariki ya 12 Gashyantare 2024 saa sita z’ijoro (00h00)

Kanda hano usome iri tangazo kurukuta rwa X rwa RURA

JOB ANNOUNCEMENTS:

SCIANDA GROUP LTD founded in may 2021, set out itself to be a leading Global company in sale of vehicles (Brand new & Genuine used), sale houses & commercial buildings, car rental, e-commerce (www.sciandamarket.com), etc.

ACCOUNTANT: 

Role and responsibilities

• Reconcile accounts
• Financial regulations
• Taxes Preparation & Declaration
• Maintaining accurate financial records
• Preparing financial statements
• Perform internal Audits
• Preparing EBM
• Preparing Bank reconciliation
• Reconcile Accounts payable& Receivables
• Processing and recording company expenses
• Keep and manage all documents for financial transactions .
• Prepare budget forecast
• Receiving and storing invoices
• Financial reporting
• Perform other duties assigned by the Management .
  
  
  

Qualifications:

• Bachelor Degree in Accounting.
• Having CPA or other professional accounting certificate is advantageous.
• Having experience for using QuickBooks software.
  
  
  

Experience:

• 2-5 years working as Accountant.

To apply, send your CV and Cover Letter to info@sciandagroup.com not later than 28^th February 2024. Please note that only competitive Candidates will be contacted.

Click here to visit the website source

JOB ANNOUNCEMENTS:

SCIANDA GROUP LTD founded in may 2021, set out itself to be a leading Global company in sale of vehicles (Brand new & Genuine used), sale houses & commercial buildings, car rental, e-commerce (www.sciandamarket.com), etc.

SALES & MARKETING EXECUTIVE:

Role and responsibilities:

• Preparing marketing and sales strategies
• Conduct marketing research
• Identify new marketing opportunities
• Negotiating the deals with clients
• Plan and Manage Marketing Campaign
• Visiting clients to evaluate needs or promote products and services.
• Preparing and submitting sales contracts for orders.
• Preparing and reporting monthly sales forecast
• Maintain client database
• Promote and sell company’s products and services
• Developing, implementing, and maintaining sales and marketing tactics
• Develop sales action plans for new and existing clients based on market needs and business objectives
• Visits the clients to maintain a good relationship with them .
• Follow up on payments and receivables
• Make products deliveries to customers
• Meet the set sales targets
• Do the tenders
• Strong customer relationships Management
• Sales growth
• Follow up on leads
• Brand Image building
• Create and Establish new network
• Perform other duties assigned by the Management.
  
  
  

Qualifications:

• Bachelor degree in commerce, Marketing or any other related field.
• Having professional certificates in Sales, marketing, commerce ,  negotiation (is advantageous)

Experience: 

• 2-5 years working in that field or related field

To apply, send your CV and Cover Letter to info@sciandagroup.com not later than 28^th February 2024. Please note that only competitive Candidates will be contacted.

Click here to visit the website source

JOB ANNOUNCEMENTS:

SCIANDA GROUP LTD founded in may 2021, set out itself to be a leading Global company in sale of vehicles (Brand new & Genuine used), sale houses & commercial buildings, car rental, e-commerce (www.sciandamarket.com), etc.

IT & OPERATIONS EXECUTIVE:

Role and responsibilities:

• Maintain and provide technical assistance for company’s IT systems.
• Managing all activities related to the e-commerce platform.
• Maintain and provide assistance for company’s operations.
• Other duty assigned by the Management.
  
  
  

Qualifications:

• Bachelor degree/ or being a university student in the second year in IT networking.
• Having Sisco certificate or other IT certificates.

Experience:

• Having 2-3 years in operations or related field.

To apply, send your CV and Cover Letter to info@sciandagroup.com not later than 28^th February 2024. Please note that only competitive Candidates will be contacted.

Click here to visit the website source

Kigali-Rwanda

TIN: 103663404

Email: resilienceinfo20@gmail.com

Phone: 0788945304

February 07, 2024

Job Title: Call Centre Agent

Job Description:

Position Overview: Resilience Professionals Ltd will hire a Call Centre Agent under Volkswagen MOVE RIDE Business and related activities, you will be at the forefront of our customer service efforts. You will handle incoming calls from customers, providing them with assistance, resolving issues, and ensuring their overall satisfaction with our services. Your role will be pivotal in maintaining positive relationships with our customers and drivers and ensuring a seamless experience with our transportation services.

Responsibilities:

• Customer Support: Provide exceptional customer service to all customers and drivers by addressing inquiries, resolving complaints, and assisting with any issues they may encounter during their ride experience.
• Handle Inbound Calls: Respond promptly to inbound calls from customers and drivers, ensuring a high level of professionalism and efficiency in addressing their needs.
• Technical Support: Assist customers and drivers with technical issues related to the MOVE Ride app, payment processing, and other platform-related inquiries.
• Booking Assistance: Assist customers and drivers with booking rides and providing information about available transportation options.
• Complaint Resolution: Investigate and resolve customer complaints in a timely and effective manner, striving to achieve a positive outcome for the customer and the company.
• Communication: Communicate effectively with customers and drivers, colleagues, and other departments to ensure a smooth flow of information and efficient resolution of issues.
• Documentation: Accurately document all customer interactions, issues, and resolutions in the company’s CRM system for future reference and analysis.
• Quality Assurance: Ensure that all interactions with customers and drivers meet company standards for customer service excellence and professionalism.
  
  
  

Requirements:

• A bachelor’s degree is a minimum requirement. Business related degree
• Driving License at least category B
• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-centric approach.
• Familiarity with transport services and mobile applications.
• Basic technical proficiency to troubleshoot common app-related issues.
• Ability to work in a fast-paced environment and handle high call volumes.
• 1 year of experience and Previous customer service or call centre experience is added value.
  
  
  

APPLICATION

Interested candidates should submit an application letter and CV, Degree, ID, and Driving License including 3 professional references. In ONE DOCUMENT NAME THE POSITION YOU ARE APPLYING FOR AND YOUR NAMES and send to email address:resiliencefact@gmail.com before 13th February 2024.

Click here to visit the website source

Kigali-Rwanda

TIN: 103663404

Email: resilienceinfo20@gmail.com

Phone: 0788945304

February 07, 2024

Job Title: Airport Front Desk

Job Overview: As an Airport Front Desk for Volkswagen transport service, you will serve as the primary point of contact for passengers seeking transportation services at the airport. Your role is essential in providing excellent customer service, facilitating bookings, and ensuring a seamless experience for travellers using Volkswagen Cars. You will represent our brand at the airport and contribute to enhancing our reputation for reliability and customer satisfaction.

Key Responsibilities:

• Greet passengers arriving at the airport and help with their transportation needs.
• Provide information about transport services, including price, and vehicle options.
• Assist passengers in booking rides, arranging pickups, and coordinating transportation to their destinations.
• Manage bookings, reservations, and changes for passengers using Volkswagen Cars services.
• Coordinate with drivers and dispatchers to optimize ride allocation and scheduling.
• Handle passenger inquiries, requests, and complaints promptly and professionally.
• Address any issues or concerns raised by passengers with empathy and a problem-solving attitude.
• Provide support to passengers with special needs or specific travel requirements.
• Serve as a liaison between passengers, drivers, and the operations team.
• Communicate effectively via phone, email, and in-person interactions.
• Maintain awareness of airport safety and security protocols to ensure passenger and staff safety.
  
  
  

Requirements:

• A bachelor’s degree is a minimum requirement. Business related degree
• Excellent communication and interpersonal skills.
• Problem-solving abilities and a customer-centric approach.
• Familiarity with transport services and mobile applications.
• Basic technical proficiency to troubleshoot common app-related issues.
• Ability to work in a fast-paced environment and handle high call volumes.
• 1 year of experience and Previous customer service or front desk experience is added value.

Interested candidates should submit an application letter and CV, Degree, ID, including 3 professional references. In ONE DOCUMENT NAME THE POSITION YOU ARE APPLYING FOR AND YOUR NAMES and send to email address:resiliencefact@gmail.com before 13th February 2024.

Click here to visit the website source

JOB ANNOUNCEMENTS:

SCIANDA GROUP LTD founded in may 2021, set out itself to be a leading Global company in sale of vehicles (Brand new & Genuine used), sale houses & commercial buildings, car rental, e-commerce (www.sciandamarket.com), etc.

50  SALES AGENTS :

Role and responsibilities : 

• To sell all products and services provided by the Company .
• Report the obtained business and follow it up in collaboration with the company’s     sales team (where necessary);
• Initiate the first contacts by identifying the customer needs.
• Communicate and discuss quotation of different products and service with the client (and provide feedback to the company.
• Gather necessary data that enable the company to provide a quotation to the client.
• Make a presentation of the quotation, in case there is a tender and participate in the submission of   bids, opening of tender then follow up of the business and collaborate with the company’s sales team in all processes.
• Follow up the quotation until the Contract is signed, paid and make sure it is delivered to the client.
• To keep all the customer and company’s information in a confidential manner.
• Make visits to the clients to maintain a good relationship with them on behalf of the company.
• Inform sales and Operations Teams of the difficulties encountered with the client and threats from the competitors if any;
• Pay a good attention to the clients and furnish them with all needed information in relation to products and services they need;
• Keep records of all businesses and negotiations clearly indicating the status and level of progress made in each business and produce monthly reports .
  
  
  

Qualifications:

• Having a certificate of Secondary school.
• Having a Professional certificate in Sales and Marketing is advantageous.

Experience:

• 1-5 years in sales And Marketing.

To apply, send your CV and Cover Letter to info@sciandagroup.com not later than 28^th February 2024. Please note that only competitive Candidates will be contacted.

Click here to visit the website source