Salesman at Evergreen Machinery Company Ltd (EGMC) | Kigali : Deadline: 21-06-2024

By

-

May 21, 2024

Company Introduction:

EVERGREEN MACHINERY COMPANY LIMITED is a company invested by Chinese enterprises. The company is located in Kigali, which has convenient transportation and beautiful environment. We specialize in selling agricultural machinery equipment, equipment accessories, as well as electrical equipment such as circuit breakers and switch panels. Since its establishment, the company has won the trust and favor of a large number of customers with its high-quality products, comprehensive customer service, and discounted prices, and has numerous partners throughout Rwanda.

Salesman

Demand: several

Position statement:

Develop new customers and expand the influence of the company’s products;
Constantly maintain old customers, provide quality service and establish long-term cooperative relationship with customers;
Complete sales tasks regularly.

Job requirements:

Fluent in English speaking and English can be used as a working language;
Bachelor degree or above, major in agriculture or electrical. For those with sales experience, the requirements can be relaxed appropriately;
Be able to skillfully use Microsoft Office software such as Excel and Word;
Practical, hard-working, strong confidentiality awareness and sense of responsibility;
Accept business travel to different provinces.

Applying method: send CV to email evergreenmachinery@163.com before June 21st, 2024.

Click here to visit the website source

Communications and Marketing Staff at Kigali International Arbitration Centre (KIAC) | Kigali :Deadline: 28-05-2024

By

B. Claire

-

May 21, 2024

0

JOB ANNOUNCEMENT

BACKGROUND

Kigali International Arbitration Centre (KIAC) is an independent body established by an Act of Parliament in 2010 under the auspices of the Rwanda Private Sector Federation in partnership with the Government of Rwanda. KIAC’s principal mandate is to promote, facilitate, and encourage the use of domestic and international arbitration and other forms of Alternative Dispute Resolution in Rwanda.

KIAC is seeking to recruit a young and dynamic Communications and Marketing Staff, who will assist KIAC management in designing and executing a communication and marketing strategy. He/She will collaborate with relevant departments to create and execute compelling strategies, including event coordination, campaign execution, public relations, web site, and social media, etc.

He/she will have these duties and responsibilities:

JOB DESCRIPTION: Communications and Marketing Staff

QUALIFICATIONS/REQUIREMENTS

A University Degree in Communication, Journalism, Mass Media or Public relations.
Practical experience of at least one year in Communication, PR or Media fields.
Ability to create or execute communications, PR & Marketing plans and strategies.
Strong writing, speaking and editorial skills.
Well organized with attention to details.
Ability to be team oriented and work cooperatively.
Aged between 21 and 35 years old
Fluency in English & Kinyarwanda is required. Knowledge of French would be an asset.

DUTIES & RESPONSIBILITIES

Coordinate the elaboration and implementation of the internal and external communication and marketing plans based on the KIAC strategic plan.
Coordinate the production and distribution of various communication & Marketing tools such as flyers, brochures, video and Photo documents, press releases, presentations, speeches and articles etc.
Develop relationships with key players in Media and communication sectors, commercial justice and investment circles with a view to raising KIAC visibility.
Ensuring the effective dissemination of the KIAC news different communication channels.
Work closely with the IT Officer for the development and management of KIAC Website and Social Media Content.
Event coordination including business communities shows and account exhibits;
Produce quarterly and annual Reports, and Newsletters.
Conduct any other assignments related to communications, marketing, branding and outreach, as may be required.

HOW TO APPLY?

Interested candidates are required to submit their application and curriculum vitae detailing their interest and relevant experience relating to the advertised job and at least three (3) referees. They also have to attach the scanned certified copies of their degrees and ID or Passport.

The applications should be submitted to The Secretary General of KIAC through email on info@kiac.org.rw not later than May 28^th, 2025 at 5pm Kigali Time. Only shortlisted candidates will be contacted.

Done at Kigali, May 21^st, 2024

(Signed)

Victor Mugabe

Secretary General

Attachment: attachment_file_c566cf473f75b8878482

Click here to visit the website source

Cashier at COPEDU PLC | Kigali :Deadline: 24-05-2024

By

B. Claire

-

May 21, 2024

0

RECRUITMENT NOTICE

COPEDU PLC is a trading company engaged in savings and credits. It was registered as a trading company in the Development Bank (RDB) on February 21, 2013, and licensed by the Central Bank of Rwanda (BNR) on 13/03/2014 to operate as a microfinance institution in Rwanda.

COPEDU PLC invites interested candidates to apply for the Cashier position.

GENERAL DESCRIPTION

The Cashier is responsible for processing cash withdrawal or deposit operations, transfers, and other banking transactions. It is also responsible for guiding and advising customers by offering them the products and services marketed by COPEDU PLC.

TASK DESCRIPTIONS

Process and record the day-to-day transactions of the bank’s customers: receiving and cashing deposits, making withdrawals, and cashing cheques;
Do foreign exchange transactions, Western union, Money gram, etc;
Make the necessary checks to avoid fraud and errors;
Proceed to the daily closing of the cash registers by generating the daily cash position;
Order and hand over the cash register parts to his manager at the end of the day;
Report anomalies to his/her manager;
Perform other miscellaneous cash operations;
Perform any other similar duties assigned to her/him by his/her superiors.

PROFILE AND QUALIFICATIONS REQUIRED

Degree in Economics, Finance, Accounting, Law, Management, or a similar field.
Be under 28 years of age.
Mastery of computer tools and Microsoft Office software.
Be rigorous in the application of procedures and in their accounts.
Have a good organization.
Consider the details.
Interpersonal skills.
Ability to work under pressure and in a different environment.
Integrity and ethics.

Applications include a letter of application for employment accompanied by the detailed Curriculum Vitae including three names of the reference persons, a copy of identity, and a copy of a diploma; must be sent to the following email address; hr-ecruitment@copeduplc.rw no later than Wednesday, May 24^th, 2024.

Done at Kigali, 15 May 2024.

MUYANGO Raïssa

Managing Director

Click here to visit the website source

Pastry Chef at Mantis Akagera Game Lodge | Nyagatare : Deadline: 23-05-2024

By

B. Claire

-

May 21, 2024

0

JOB DESCRIPTION: PASTRY CHEF

1. Department	KITCHEN
2. Reports to	Executive Chef
Job purpose
Helps provide smooth running services and a high standard of production by managing his/her section, works autonomously to produce dishes in compliance with cooking instructions, supervises the commis chefs’ work, organisation, coordination and service for one area of the kitchen.

Position Description

Main Outputs and Responsibilities for This Position
TASKS, DUTIES & RESPONSIBILITIES Understanding the companies Policies, Procedures, Operational & Financial Principles and the components involved in the day to day operations of the Kitchen Departments. Assist a Sous chef running kitchen operations in absence of Executive chef Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes Create new and exciting desserts to renew our menus and engage the interest of customers Incorporate local ingredients into baking Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget Check quality of material and condition of equipment and devices used for cooking Guide and motivate pastry assistants and bakers to work more efficiently Identify staffing needs and help recruit and train personnel Maintain a lean and orderly cooking station and adhere to health and safety standards Helps manage stocks of equipment by avoiding breakages. Ensures that all mise-en-place is completed prior to food service. Ensures that proper cooking methods are adhered to. Ensure that all equipment being used is washed and cleaned after use. Ensures that all items of equipment, which has been used, are correctly stored after they have been cleaned. Ensures that stores, refrigerators and freezers in the department are always clean and tidy. Uses skills to ensure that food items prepared are of the highest quality. Helps with the preparation of buffets and be available to assist with the service of the buffets. Follow recipes, including measuring, weighing and mixing ingredients. Maintain food safety and sanitation standards. Clean and sanitize work areas, equipment and utensils. Check quality and freshness of ingredients and equipment. Garnishes and portions of baked foods. Helps with the preparation of buffets and be available to assist with the service of the buffets. Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual. Respond to any reasonable tasks as assigned by superiors. Responsible for the highest level & standard of cleanliness and Hygiene in all areas. Assist to collect requested products from the store. Ensuring all equipment are clean and well maintained. Ensures that chemicals are strictly used according to the specification sheets, Health and Safety regulations and in accordance to the companies Policies & Procedures If required to wear protective gear while using chemicals ensure that its available. (gloves, masks, goggles) Follows proper safety, hygiene, and sanitation practices GUEST SATISFACTION Ensures that all guests are welcome in a professional, efficient and courteous manner. Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures. Greets guests in a warm and friendly manner. Answers calls in a professional manner and within 3 rings. Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied. To have thorough knowledge of all facilities and services offered by the lodge.
RESPONSIBLE BUSINESS Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities. Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles. Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage. Work closely with the hotel in participating where possible in community-based projects. Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel. Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste Actively participate in the Food & Beverage waste program of the Hotel. HEALTH AND SAFETY Be familiar with the companies Health & Safety Policies & Procedure and any other related laws. Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures. Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures. Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire and emergency Policies & Procedures. Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees. Stimulates and encourages a general awareness of health and safety. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department. Act as employee representative on the Health & Safety committee. Follows food safety and sanitation procedures with HACCP guidelines.
HUMAN RESOURCES Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures. Attends training as and when required. Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates. Be familiar with the company’s Disciplinary codes. Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities. Attends all relevant departmental meeting or other relevant scheduled meeting. Trains commis chefs, students and interns to a high standard. Responsible for the development and work performance of the junior staff in those parts of the kitchen for which she/he is responsible.

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational & Financial Principles and the components involved in the day to day operations of the Kitchen Departments.

Assist a Sous chef running kitchen operations in absence of Executive chef
Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
Create new and exciting desserts to renew our menus and engage the interest of customers
Incorporate local ingredients into baking
Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
Check quality of material and condition of equipment and devices used for cooking
Guide and motivate pastry assistants and bakers to work more efficiently
Identify staffing needs and help recruit and train personnel
Maintain a lean and orderly cooking station and adhere to health and safety standards
Helps manage stocks of equipment by avoiding breakages.
Ensures that all mise-en-place is completed prior to food service.
Ensures that proper cooking methods are adhered to.
Ensure that all equipment being used is washed and cleaned after use.
Ensures that all items of equipment, which has been used, are correctly stored after they have been cleaned.
Ensures that stores, refrigerators and freezers in the department are always clean and tidy.
Uses skills to ensure that food items prepared are of the highest quality.
Helps with the preparation of buffets and be available to assist with the service of the buffets.
Follow recipes, including measuring, weighing and mixing ingredients.
Maintain food safety and sanitation standards.
Clean and sanitize work areas, equipment and utensils.
Check quality and freshness of ingredients and equipment.
Garnishes and portions of baked foods.
Helps with the preparation of buffets and be available to assist with the service of the buffets.
Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
Respond to any reasonable tasks as assigned by superiors.
Responsible for the highest level & standard of cleanliness and Hygiene in all areas.
Assist to collect requested products from the store.
Ensuring all equipment are clean and well maintained.
Ensures that chemicals are strictly used according to the specification sheets, Health and Safety regulations and in accordance to the companies Policies & Procedures
If required to wear protective gear while using chemicals ensure that its available. (gloves, masks, goggles)
Follows proper safety, hygiene, and sanitation practices

GUEST SATISFACTION

Ensures that all guests are welcome in a professional, efficient and courteous manner.

Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
Greets guests in a warm and friendly manner.
Answers calls in a professional manner and within 3 rings.
Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
To have thorough knowledge of all facilities and services offered by the lodge.

RESPONSIBLE BUSINESS

Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
Work closely with the hotel in participating where possible in community-based projects.
Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
Actively participate in the Food & Beverage waste program of the Hotel.

HEALTH AND SAFETY

Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
Ensures that all potential and real hazards are reported and reduced immediately.
Fully understands the hotel’s fire and emergency Policies & Procedures.
Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
Stimulates and encourages a general awareness of health and safety.
Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
Act as employee representative on the Health & Safety committee.
Follows food safety and sanitation procedures with HACCP guidelines.

HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

Attends training as and when required.
Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
Be familiar with the company’s Disciplinary codes.
Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
Attends all relevant departmental meeting or other relevant scheduled meeting.
Trains commis chefs, students and interns to a high standard.
Responsible for the development and work performance of the junior staff in those parts of the kitchen for which she/he is responsible.

Other Special Requirements

To perform other reasonable duties as directed by your immediate Manager.
To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

Diploma Culinary Art/Diploma in patisserie/food production
Minimum 3 years’ experience in pastry chef roles
Proven experience in working within the food industry as a pastry chef, baker, or relevant roles
Working knowledge of baking techniques and the pastry-making process
Creative ability with Artistic skill decorating cakes and other desserts
Keen attention to details
Team management skills

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 23^rd May 2024 via the mail: Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source

Rooms Division/Front Office at Mantis Akagera Game Lodge | Nyagatare : Deadline: 23-05-2024

By

B. Claire

-

May 21, 2024

0

JOB DESCRIPTION: FRONT OFFICE SUPERVISOR

1. Department	ROOMS DIVISION \| FRONT OFFICE
2. Reports to	Front Office Manager
3. Responsible for	Receptionist Guest Relations Officer Night Auditor Porters
Job purpose
The Front Office Supervisor is responsible for the supervision of all Front Desk Operations on a daily basis in accordance to the companies Policies & Procedures and Standards as laid down, in order to achieve the highest occupancy percentage at the best possible room rates and ensuring a high standard of personal services to all guests, enhancing Akagera Game Lodge’s reputation as superior.

Position Description

Main Outputs and Responsibilities for This Position
TASKS, DUTIES & RESPONSIBILITIES Understanding the companies Policies, Procedures, Operational and Financial Principles and the components involved in the day to day running and supervision of reception. Ensures that guest accounts are maintained and transactions processed during their stay. Performs and check cashier functions according to companies Policies & Procedures. Processes and check daily banking’s according to company Policies & Procedures. Checks that correct data is obtained from guests and updated on the Property Management System. Float checks is done after each shift and signed off by shift supervisor and Front Office Management. Ensures and check that on each shift a pit check report is completed and signed off by receptionist, shift supervisor and Front Office Management. Ensures and check that on each shift a rate check report is completed and signed off by receptionist, shift supervisor and Front Office Management. Ensures and check that on a daily basis a shift check-list is completed and necessary reports attached then signed off by shift supervisor and Front Office Management. Variances or queries is recorded, actioned and handed over to Front Office Management at all time. Ensures that Front Office, Audit and company Policies & Procedures are adhered to. Understands and apply these Procedures to daily supervision of reception. Drives revenues and promote the properties services and facilities to maximise revenues. Controls reception cost in accordance to the budget’s set out. Performs monthly stock takes of Front Office stationary and other related items. Be familiar with the monthly department budgets and targets set to achieve. Carries out and supervise shift handovers, meetings and guest feedback sessions with reception staff. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy Maintain communication channels between hotel guests and all Hotel departments both verbally and in writing as required. Attend to other duties as requested by Management. Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction. Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes. Ensure that all requested reports associated with the department are accurate and produced on time. Assists in identifying training requirement of the functions as managed and assists with implementation of regular training programmes. Assists with keeping records and filing systems within the Front Office department. Manage all Pay Masters and City Ledger accounts according to the companies Policies & Procedures. Share responsibility for the effective operation of all Hotel systems pertaining to the operation of the Front Office. Cover all shift as and when required. Shares accountability for the maintenance of all standards in the department at all times. Supports the implementation and adherence of all applicable guest satisfaction mechanisms focusing on ongoing service and product improvement resulting in guest loyalty. Serves on hotel committees as determined by the Front Office Manager and / or General Manager. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. GUEST SATISFACTION To supervise and control the daily running of the reception desk with the intention of ensuring that the highest standard of performance and service is achieved. Guests are welcomed, registered and assisted in a professional, efficient and courteous manner. Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures. Greets guests in a warm and friendly manner. Answers calls in a professional manner and within 3 rings. Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied. To have thorough knowledge of all facilities and services offered by the lodge, to enable receptionist to sell and promote the property to in-house and prospective guest’s. Guest complaints are handled effectively and handed over to Front Office Manager and General Manager. Assists in-house guest’s and prospective guest’s with any Reservations and any other facilities offered.
RESPONSIBLE BUSINESS Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities. Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles. Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage HEALTH AND SAFETY Be familiar with the companies Health & Safety Policies & Procedure and any other related laws. Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures. Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures. Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire and emergency Policies & Procedures. Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees. Stimulates and encourages a general awareness of health and safety. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department. Act as employee representative on the Health & Safety committee.
HUMAN RESOURCES Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures. Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities. Be familiar with the company’s Disciplinary codes. Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates. Attends training as and when required. Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities. Attends all relevant departmental meeting or other relevant scheduled meeting. Conducts and manage induction and training of new staff members and students.

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational and Financial Principles and the components involved in the day to day running and supervision of reception.

Ensures that guest accounts are maintained and transactions processed during their stay.
Performs and check cashier functions according to companies Policies & Procedures.
Processes and check daily banking’s according to company Policies & Procedures.
Checks that correct data is obtained from guests and updated on the Property Management System.
Float checks is done after each shift and signed off by shift supervisor and Front Office Management.
Ensures and check that on each shift a pit check report is completed and signed off by receptionist, shift supervisor and Front Office Management.
Ensures and check that on each shift a rate check report is completed and signed off by receptionist, shift supervisor and Front Office Management.
Ensures and check that on a daily basis a shift check-list is completed and necessary reports attached then signed off by shift supervisor and Front Office Management.
Variances or queries is recorded, actioned and handed over to Front Office Management at all time.
Ensures that Front Office, Audit and company Policies & Procedures are adhered to.
Understands and apply these Procedures to daily supervision of reception.
Drives revenues and promote the properties services and facilities to maximise revenues.
Controls reception cost in accordance to the budget’s set out.
Performs monthly stock takes of Front Office stationary and other related items.
Be familiar with the monthly department budgets and targets set to achieve.
Carries out and supervise shift handovers, meetings and guest feedback sessions with reception staff.
Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
Maintain communication channels between hotel guests and all Hotel departments both verbally and in writing as required.
Attend to other duties as requested by Management.
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.
Ensure that all requested reports associated with the department are accurate and produced on time.
Assists in identifying training requirement of the functions as managed and assists with implementation of regular training programmes.
Assists with keeping records and filing systems within the Front Office department.
Manage all Pay Masters and City Ledger accounts according to the companies Policies & Procedures.
Share responsibility for the effective operation of all Hotel systems pertaining to the operation of the Front Office.
Cover all shift as and when required.
Shares accountability for the maintenance of all standards in the department at all times.
Supports the implementation and adherence of all applicable guest satisfaction mechanisms focusing on ongoing service and product improvement resulting in guest loyalty.
Serves on hotel committees as determined by the Front Office Manager and / or General Manager.
Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
Manages department controllable expenses to achieve or exceed budgeted goals.

GUEST SATISFACTION

To supervise and control the daily running of the reception desk with the intention of ensuring that the highest standard of performance and service is achieved. Guests are welcomed, registered and assisted in a professional, efficient and courteous manner.

Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
Greets guests in a warm and friendly manner.
Answers calls in a professional manner and within 3 rings.
Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
To have thorough knowledge of all facilities and services offered by the lodge, to enable receptionist to sell and promote the property to in-house and prospective guest’s.
Guest complaints are handled effectively and handed over to Front Office Manager and General Manager.
Assists in-house guest’s and prospective guest’s with any Reservations and any other facilities offered.

RESPONSIBLE BUSINESS

Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage

HEALTH AND SAFETY

Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
Ensures that all potential and real hazards are reported and reduced immediately.
Fully understands the hotel’s fire and emergency Policies & Procedures.
Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
Stimulates and encourages a general awareness of health and safety.
Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.

Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
Act as employee representative on the Health & Safety committee.

HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
Be familiar with the company’s Disciplinary codes.
Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
Attends training as and when required.
Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
Attends all relevant departmental meeting or other relevant scheduled meeting.
Conducts and manage induction and training of new staff members and students.

Other Special Requirements

To perform other reasonable duties as directed by your immediate Manager.
To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

Bachelor Degree in Hospitality with proven experience in front office activities
Minimum 3 years’ experience in front office supervision
High level of computer literacy with the emphasis on Office applications and a Property Management system (Opera) applicable to the outcomes required.
Excellent communication skills enabling verbal and written communications on all levels.
Fluent in English.
The ability to plan, organise, lead and control in the work environment to achieve the business objectives
The ability to identify and resolve a problem by applying problem solving techniques in the best interest of all stakeholders
The ability to interact with people at all levels.
Internally and externally well-groomed and a sense of diplomacy
Leadership skills
Team management skills

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 5^th December 2023 via the mail: Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source

Front Office Manager at Mantis Akagera Game Lodge | Nyagatare :Deadline: 23-05-2024

By

B. Claire

-

May 21, 2024

0

JOB DESCRIPTION: FRONT OFFICE MANAGER

1. Department	ROOMS
2. Reports to	General Manager
3. Responsible for	Front Office Supervisor Reservationists Receptionist Guest Relations Porters
Job purpose
Under the general guidance of the General Manager assess, evaluate and ensure that long-term and short-term goals of all Front Office operations are met. Coordinate Front Office operation to provide efficient, prompt, courteous and proactive services to guest. All work is carried out in line with the hotel’s guidelines, the departmental business plan, and ACCOR Policies & Procedures and service concepts.

Position Description

Main Outputs and Responsibilities for This Position
TASKS, DUTIES & RESPONSIBILITIES Understanding the companies Policies, Procedures, Operational & Financial Principles and the components involved in the day to day running & operations of the Front Office Departments. Achieves guest satisfaction and room revenue goals by supervising the Front Office operation. Ensures that Front Office is staffed according to need by utilizing business forecasts to schedule employees. Oversees and participates in the prompt and courteous check-in and check-out of guests. Addresses questions or problems pertaining to customer room accommodations and rates. Controls open and closed dates, room availability for both events and accommodation. Keeps effective key control and participates in matters relating to customer room security. Monitors advance deposit, credit procedures and cash ups. Responds to positive and negative comments expressed in comments from guests, and in comment cards, and develops strategies to improve. Checks the arrival list, conference guest list, and VIP list and inform appropriate individuals on returning guests, VIP’s and special guests. Is proficient in all Front Office Procedures to be a resource when needed. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies. Analyses the rate variance report to ensure proper room rate and revenue control. Analyses credit check report daily for possible doubtful accounts. Conducts weekly room inspections to ensure it is kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Randomly inspects all Housekeeping’s areas on a daily basis to ensure furnishing, facilities and equipment are clean, well maintained and replaced if necessary Ensures that all reports associated with the department are accurate and produced on time. Supplies relevant information to other departments to assists them in planning and running their departments. Maintain a presence in the lobby during peak check-in and checkout times, assisting with guest queries. Fully familiar with all ACCOR Policies & Procedures, ACCOR Internal Audit procedures, as well as the ACCOR Loyalty programme. Is responsible for keeping records and filing systems within the Front Office department. Is responsible for the effective operation of all Hotel systems pertaining to the operation of the Front Office. Ensures all relevant documentation and correspondence is received from reservations on a daily basis. Directly responsible for Pay Master status, deposits and credit facilities. Manages and authorize daily allowances and revenue adjustments. Ensures that credit control procedures are strictly adhered to, that no accounts exceeds the stipulated limits without prior approval and that written confirmation, purchase orders or order numbers are recorded and on file. Manages and control outstanding group, agent and individual accounts as laid out in the companies Policies & Procedures. Checks all departures, method of payments, vouchers and correspondence on a daily basis. Checks that the Night Audit and back-ups has run and is completed. Checks and sign off the Night audit pack. Ensures strict control and checks over all company and Audit Policies & Procedures involving cashier functions, (cash, banking’s, billing), reservations, costs and expenses, market and rate codes discrepancies, rate overrides, profiles, operational reports and variances. Manages and maintain daily departmental handovers. Check that guest accounts are maintained and revenues processed correctly. Checks that correct data is obtained from guests and updated on the Property Management System. Do “spot” float checks after a shift to ensure that companies Policies & Procedures pertaining to this function is adhered to in order to minimize financial losses. Do “spot” checks after a shift on pit check reports, rate check report, rate variance reports to ensure that the companies Policies & Procedures pertaining to this function is adhered to in order to minimize financial losses. GUEST SATISFACTION Manage and Lead the team to ensure that standards are of exceptional quality and care is put into the end product. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Acts as the “Service Champion” for the Front Office & Housekeeping and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures. Greets guests in a warm and friendly manner. Answers calls in a professional manner and within 3 rings. Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied. To have thorough knowledge of all facilities and services offered by the lodge.
HUMAN RESOURCES Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures. Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities. Be familiar with the company’s Disciplinary codes. Be familiar with the units training and development plans and strategies. Attends all relevant departmental meeting or other relevant scheduled meeting. Conducts and manage induction and training of new staff members and students. Controls and keep staff records up to date such as timekeeping, absenteeism, sick leave, overtime and days off. Carries out disciplinary actions if and when required. Ensures that the implementation of a performance management system is successful and seen to be fair and supported by all staff. Holds regular performance appraisals with staff identifying areas for development and training needs and ensuring that this training is affected. Ensure that consistent application of the performance management is applied. Review departmental performance against the objectives set Ensures all staff is present on the designated shifts. Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel. Keeps effective internal communications, including daily meetings with all staff to ensure optimum team work and productivity Looks for ways to motivate and challenge employees. Contributes to identifying and implementing employees training schemes to ensure that standard company operating standards and procedures and employment equity targets are met Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates. Attends training as and when required. Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities. Attends all relevant departmental meeting or other relevant scheduled meeting. Screens, interviews and selects potential staff for the department. Checks that own staff meets and exceeds expectations by training and encouraging staff to provide highly professional service. Identifies training needs. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager & Talent & Culture Manager. Works closely with the Talent & Culture Manager on the following: Performance appraisals Coaching Counselling Discipline and grievance Employee relations Succession planning Establishes and maintains effective internal communications, including weekly meetings with own staff to ensure optimum team work and productivity Looks for ways to motivate and challenge employees. HEALTH & SAFETY Be familiar with the companies Health & Safety Policies and Hygiene Standards and any other related laws Ensure a strong health and safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures. Plays a role in the Health & Safety Committee. Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency, and bomb procedures. Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees. Ensures that all employees in the department work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the department. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of hotel employees is maintained by all employees in the department Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities. Ensure that all Food & Beverage service areas are HACCP complaint RESPONSIBLE BUSINESS Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities. Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles. Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage. Work closely with the hotel in participating where possible in community-based projects. Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel. Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste. Actively participate in the Food & Beverage waste program of the Hotel.

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational & Financial Principles and the

components involved in the day to day running & operations of the Front Office Departments.

Achieves guest satisfaction and room revenue goals by supervising the Front Office operation.
Ensures that Front Office is staffed according to need by utilizing business forecasts to schedule employees.
Oversees and participates in the prompt and courteous check-in and check-out of guests.
Addresses questions or problems pertaining to customer room accommodations and rates.
Controls open and closed dates, room availability for both events and accommodation.
Keeps effective key control and participates in matters relating to customer room security.
Monitors advance deposit, credit procedures and cash ups.
Responds to positive and negative comments expressed in comments from guests, and in comment cards, and develops strategies to improve.
Checks the arrival list, conference guest list, and VIP list and inform appropriate individuals on returning guests, VIP’s and special guests.
Is proficient in all Front Office Procedures to be a resource when needed.
Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation.
Monitors Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies.
Analyses the rate variance report to ensure proper room rate and revenue control.
Analyses credit check report daily for possible doubtful accounts.
Conducts weekly room inspections to ensure it is kept in the best condition, and recommends preventive maintenance to the General Manager where needed.
Randomly inspects all Housekeeping’s areas on a daily basis to ensure furnishing, facilities and equipment are clean, well maintained and replaced if necessary
Ensures that all reports associated with the department are accurate and produced on time.
Supplies relevant information to other departments to assists them in planning and running their departments.
Maintain a presence in the lobby during peak check-in and checkout times, assisting with guest queries.
Fully familiar with all ACCOR Policies & Procedures, ACCOR Internal Audit procedures, as well as the ACCOR Loyalty programme.
Is responsible for keeping records and filing systems within the Front Office department.
Is responsible for the effective operation of all Hotel systems pertaining to the operation of the Front Office.
Ensures all relevant documentation and correspondence is received from reservations on a daily basis.
Directly responsible for Pay Master status, deposits and credit facilities.
Manages and authorize daily allowances and revenue adjustments.
Ensures that credit control procedures are strictly adhered to, that no accounts exceeds the stipulated limits without prior approval and that written confirmation, purchase orders or order numbers are recorded and on file.
Manages and control outstanding group, agent and individual accounts as laid out in the companies Policies & Procedures.
Checks all departures, method of payments, vouchers and correspondence on a daily basis.
Checks that the Night Audit and back-ups has run and is completed.
Checks and sign off the Night audit pack.
Ensures strict control and checks over all company and Audit Policies & Procedures involving cashier functions, (cash, banking’s, billing), reservations, costs and expenses, market and rate codes discrepancies, rate overrides, profiles, operational reports and variances.
Manages and maintain daily departmental handovers.
Check that guest accounts are maintained and revenues processed correctly.
Checks that correct data is obtained from guests and updated on the Property Management System.
Do “spot” float checks after a shift to ensure that companies Policies & Procedures pertaining to this function is adhered to in order to minimize financial losses.
Do “spot” checks after a shift on pit check reports, rate check report, rate variance reports to ensure that the companies Policies & Procedures pertaining to this function is adhered to in order to minimize financial losses.

GUEST SATISFACTION

Manage and Lead the team to ensure that standards are of exceptional quality and care is put into the end product.

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Acts as the “Service Champion” for the Front Office & Housekeeping and creates a positive atmosphere for guest relations.
Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
Strives to improve service performance.
Empowers employees to provide excellent customer service.
Responds to and handles guest problems and complaints.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
Greets guests in a warm and friendly manner.
Answers calls in a professional manner and within 3 rings.
Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
To have thorough knowledge of all facilities and services offered by the lodge.

HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
Be familiar with the company’s Disciplinary codes.
Be familiar with the units training and development plans and strategies.
Attends all relevant departmental meeting or other relevant scheduled meeting.
Conducts and manage induction and training of new staff members and students.
Controls and keep staff records up to date such as timekeeping, absenteeism, sick leave, overtime and days off.
Carries out disciplinary actions if and when required.
Ensures that the implementation of a performance management system is successful and seen to be fair and supported by all staff.
Holds regular performance appraisals with staff identifying areas for development and training needs and ensuring that this training is affected.
Ensure that consistent application of the performance management is applied.
Review departmental performance against the objectives set
Ensures all staff is present on the designated shifts.
Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel.
Keeps effective internal communications, including daily meetings with all staff to ensure optimum team work and productivity
Looks for ways to motivate and challenge employees.
Contributes to identifying and implementing employees training schemes to ensure that standard company operating standards and procedures and employment equity targets are met
Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
Attends training as and when required.
Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
Attends all relevant departmental meeting or other relevant scheduled meeting.
Screens, interviews and selects potential staff for the department.
Checks that own staff meets and exceeds expectations by training and encouraging staff to provide highly professional service.
Identifies training needs.
Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager & Talent & Culture Manager.
Works closely with the Talent & Culture Manager on the following:
- Performance appraisals
- Coaching
- Counselling
- Discipline and grievance
- Employee relations
- Succession planning
Establishes and maintains effective internal communications, including weekly meetings with own staff to ensure optimum team work and productivity
Looks for ways to motivate and challenge employees.

HEALTH & SAFETY

Be familiar with the companies Health & Safety Policies and Hygiene Standards and any other related laws

Ensure a strong health and safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
Plays a role in the Health & Safety Committee.
Ensures that all potential and real hazards are reported and reduced immediately.
Fully understands the hotel’s fire, emergency, and bomb procedures.
Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
Ensures that all employees in the department work in a safe manner that does not harm or injure self or others.
Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the department.
Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of hotel employees is maintained by all employees in the department
Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities.
Ensure that all Food & Beverage service areas are HACCP complaint

RESPONSIBLE BUSINESS

Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
Work closely with the hotel in participating where possible in community-based projects.
Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.

Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste.
Actively participate in the Food & Beverage waste program of the Hotel.

Other Special Requirements

To perform other reasonable duties as directed by your immediate Manager.
To be available to work overtime at the request of Management.
To perform duty manager shifts as and when required.

Qualifications, Skills/Experience & Personal Attributes

Bachelor Degree in Hospitality Management, Business Administration or related field with proven experience in front office activities
Minimum 5 years’ experience in front office Management
High level of computer literacy with the emphasis on Office applications and a Property Management system (Opera) applicable to the outcomes required.
Excellent communication skills enabling verbal and written communications on all levels.
Fluent in English.
The ability to plan, organise, lead and control in the work environment to achieve the business objectives
The ability to identify and resolve a problem by applying problem solving techniques in the best interest of all stakeholders
The ability to interact with people at all levels.
Internally and externally well-groomed and a sense of diplomacy
Leadership skills
Team management skills

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 23^rd May 2024 via the mail:Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source

Commis Chef at Mantis Akagera Game Lodge | Nyagatare :Deadline: 23-05-2024

By

B. Claire

-

May 21, 2024

0

JOB DESCRIPTION: Commis Chef

1. Department	KITCHEN
2. Reports to	Executive Chef Senior Sous Chef
Job purpose
A Cook assist with food preparation and cooking under the supervision of a qualified Chef.

Position Description

Main Outputs and Responsibilities for This Position
TASKS, DUTIES & RESPONSIBILITIES Understanding the companies Policies, Procedures, Operational Principles and the components involved in the day to day operations of the Kitchen Departments. Ensure ingredients and final products are fresh. Follow recipes, including measuring, weighing and mixing ingredients. Prepares, cooks, bake, grill, steam and boil and serves meats, vegetables, fish, poultry sauces, vegetables, soups, and other foods. Present accompaniment and arrange final dishes. Occasionally serve food. Maintain a clean and safe work area, including handling utensils, equipment and dishes Handle and store ingredients and food. Maintain food safety and sanitation standards. Clean and sanitize work areas, equipment and utensils. Check quality and freshness of ingredients and equipment. Assists and keeps kitchen Fridges/Floors/Workplace and Scullery clean at all times. Assists with scullery duties, kitchen scrub down duties, storage duties of operating equipment. Cuts, trims and debones meats and poultry for cooking. Garnishes and portions cooked foods. Helps with the preparation of buffets and be available to assist with the service of the buffets. Avoids unnecessary wastage and report on shrinkage. Must be able to perform and assist with prep work if necessary. Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual. Always Recognize and greet the guests first. Respond to any reasonable tasks as assigned by superiors. Responsible for the highest level & standard of cleanliness and Hygiene in all areas. Assist to collect requested products from the store. Use hands to lift, carry, or pull objects that may be heavy. Ensuring all equipment are clean and well maintained. Ensures that chemicals is strictly used according to the specification sheets, Health and Safety regulations and in accordance to the companies Policies & Procedures If required to wear protective gear while using chemicals ensure that its available. (gloves, masks, goggles) Follows proper safety, hygiene, and sanitation practices GUEST SATISFACTION Ensures that all guests are welcome in a professional, efficient and courteous manner. Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures. Greets guests in a warm and friendly manner. Answers calls in a professional manner and within 3 rings. Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied. To have thorough knowledge of all facilities and services offered by the lodge.
RESPONSIBLE BUSINESS Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities. Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles. Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage. Work closely with the hotel in participating where possible in community-based projects. Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel. Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste Actively participate in the Food & Beverage waste program of the Hotel. HEALTH AND SAFETY Be familiar with the companies Health & Safety Policies & Procedure and any other related laws. Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures. Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures. Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire and emergency Policies & Procedures. Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees. Stimulates and encourages a general awareness of health and safety. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department. Act as employee representative on the Health & Safety committee. Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene. Follows food safety and sanitation procedures with HACCP guidelines.
HUMAN RESOURCES Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures. Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities. Be familiar with the company’s Disciplinary codes. Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates. Attends training as and when required. Attends all relevant departmental meeting or other relevant scheduled meeting.

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational Principles and the components involved in the day to day operations of the Kitchen Departments.

Ensure ingredients and final products are fresh.
Follow recipes, including measuring, weighing and mixing ingredients.
Prepares, cooks, bake, grill, steam and boil and serves meats, vegetables, fish, poultry sauces, vegetables, soups, and other foods.
Present accompaniment and arrange final dishes.
Occasionally serve food.
Maintain a clean and safe work area, including handling utensils, equipment and dishes
Handle and store ingredients and food.
Maintain food safety and sanitation standards.
Clean and sanitize work areas, equipment and utensils.
Check quality and freshness of ingredients and equipment.
Assists and keeps kitchen Fridges/Floors/Workplace and Scullery clean at all times.
Assists with scullery duties, kitchen scrub down duties, storage duties of operating equipment.
Cuts, trims and debones meats and poultry for cooking.
Garnishes and portions cooked foods.
Helps with the preparation of buffets and be available to assist with the service of the buffets.
Avoids unnecessary wastage and report on shrinkage.
Must be able to perform and assist with prep work if necessary.
Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
Always Recognize and greet the guests first.
Respond to any reasonable tasks as assigned by superiors.
Responsible for the highest level & standard of cleanliness and Hygiene in all areas.
Assist to collect requested products from the store.
Use hands to lift, carry, or pull objects that may be heavy.
Ensuring all equipment are clean and well maintained.
Ensures that chemicals is strictly used according to the specification sheets, Health and Safety regulations and in accordance to the companies Policies & Procedures
If required to wear protective gear while using chemicals ensure that its available. (gloves, masks, goggles)
Follows proper safety, hygiene, and sanitation practices

GUEST SATISFACTION

Ensures that all guests are welcome in a professional, efficient and courteous manner.

Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
Greets guests in a warm and friendly manner.
Answers calls in a professional manner and within 3 rings.
Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
To have thorough knowledge of all facilities and services offered by the lodge.

RESPONSIBLE BUSINESS

Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
Work closely with the hotel in participating where possible in community-based projects.
Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
Actively participate in the Food & Beverage waste program of the Hotel.

HEALTH AND SAFETY

Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
Ensures that all potential and real hazards are reported and reduced immediately.
Fully understands the hotel’s fire and emergency Policies & Procedures.
Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
Stimulates and encourages a general awareness of health and safety.
Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
Act as employee representative on the Health & Safety committee.
Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene.
Follows food safety and sanitation procedures with HACCP guidelines.

HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
Be familiar with the company’s Disciplinary codes.
Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
Attends training as and when required.

Attends all relevant departmental meeting or other relevant scheduled meeting.

Other Special Requirements

To perform other reasonable duties as directed by your immediate Manager.
To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

Diploma Culinary Art
Minimum 3 years’ experience in similar role
Proven experience in working within the food industry as a commis chef or relevant roles
Working knowledge of commis chef techniques and the cold kitchen process
Creative ability with Artistic skill of making cold kitchen products and other different salads and juices
Keen attention to details
Team working

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 23^rd May 2024 via the mail: Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source

Senior Policy Enabling Environment Specialist at J.E. Austin Associates, Inc: Deadline: 14-06-2024

By

B. Claire

-

May 21, 2024

0

Terms of Reference

TITLE: Senior Policy Enabling Environment Specialist

PERIOD OF PERFORMANCE: 1 year (with the possibility of extension based on performance and funding availability)

LOCATION: Kigali- Rwanda at the Feed the Future Rwanda Kungahara Wagura Amasoko

PROJECT DESCRIPTION

The United States Agency for International Development (USAID)/Rwanda’s Economic Growth Office, through the Feed the Future Rwanda Kungahara Wagura Amasoko supports Rwanda’s efforts to boost economic growth inclusively and sustainably by increasing the export of high-value agricultural products. Targeted high-value agricultural value chains include coffee, tea, horticulture and spices, livestock products (dairy and hides), and other emerging value chains (e.g., stevia, essential oils) within the districts of Bugesera, Kayonza, Ngoma, Gatsibo, Burera, Gakenke, Nyamagabe, Nyamasheke, Karongi, Rutsiro, Ngororero, Rubavu and Nyabihu.

Using a market systems approach, Kungahara Wagura Amasoko works with and through the Government of Rwanda (GOR), the private sector and civil society organizations to achieve the above goal by implementing the two following strategic objectives: (i) facilitate inclusive and resilience-focused policy reforms that promote agricultural export growth using evidence-based analysis and strengthen advocacy capacity of the private sector organizations, and (ii) support local actors (government and private sector) to attract, mobilize and direct public and private financing resources and/or investment towards increased agriculture and food exports. J.E. Austin Associates, Inc (JAA) is a subcontractor to RTI International leading objective 1.

JOB SUMMARY

The Senior Policy Enabling Environment Specialist is part of the team that is implementing Objective 1 (Facilitate inclusive and resilience-focused policy reforms that promote agricultural export growth using evidence-based analysis and strengthened advocacy capacity of the private sector organizations). This position will be responsible for understanding how public policies and practices affect high value agriculture export promotion and investment schemes and the overall agri-business climate in Rwanda through identifying policy constraints affecting the agriculture export industry, access to finance and investment. The successful candidate will collaborate with GOR institutions and private sector actors including exporters, business associations, financial sector players, as well as women, youth and persons with disabilities groups to increase their capacities to improve the enabling environment for increased competitiveness of domestic and high value agriculture export commodities. The Senior Enabling Environment Specialist will identify barriers to Rwanda’s high value agriculture exports and issues that require policy, legal and regulatory reforms in order to improve enabling business environment. The role of the Senior Policy Enabling Environment Specialist is to design or redesign policies which make the entire export, business enabling environment and private sector investment process more effective, efficient and more competitive.

In addition to specific project responsibilities, the Senior Policy Enabling Environment Specialist will provide technical assistance and strategic advice for high value agriculture business enabling environment and policy and institutional development issues for the duration of the project. S/he will also manage the project’s enabling environment and policy STTA staff and consultants.

The Senior Policy Enabling Environment Specialist will report to the Deputy Chief of Party.

Duties and Responsibilities

Work with project government and private sector partners to identify, prioritize and analyse gaps in existing policies, regulations, guidelines and procedures that are constraining agriculture exports.
Assist reforms in policies, regulations, guidelines and procedures related to agriculture exports through project activities to provide technical assistance to government and private sector partners.
Strengthen the institutional capacity of GOR institutions to modernize the regulatory and policy environment and improve implementation of policies, regulations, guidelines and procedures to promote investment and increase high value agriculture exports.
Support the implementation of legal and regulatory reforms in the areas of trade, access to private land, tax, foreign direct investment, public private partnership, certification system, environmental regulations, and economic resilience.
Strengthen the advocacy capacity of the private sector associations/organizations to lead the dialogue process, gather evidence, analyse data to build evidence for policy recommendations, and advocate for reform on behalf of their members.
Strengthen Agri-PPD platforms to generate evidence-based policy through active participation of private sector organizations.
Manage short term consultants as assigned by Deputy Chief of Party.
Develop project reports and other written reports, communications, and materials.

Minimum Required Education and Experience

A master’s degree in a relevant field of study such as policy development, rural and agricultural development, agricultural economics, agribusiness and/ or development economics, and social science or related field.
At least eight years of progressively increasing responsibility in managing diverse teams and operational functions including policy development and reforms facilitation, national public-private partnerships development, and adaptive programming for activities of similar scope, size and complexity or
A bachelor’s degree in a relevant field of study such as policy development, rural and agricultural development, agricultural economics, agribusiness and/ or development economics, and social science or related field. At least ten years of progressively increasing responsibility in managing diverse teams and operational functions including policy development and reforms facilitation, national public-private partnerships development, and adaptive programming for activities of similar scope, size and complexity. Demonstrated experience in creating and maintaining effective working relations with government officials, private sector umbrella organizations, stakeholders and local CSOs.
At least five years of experience working in related fields in Rwanda.
Rwanda citizenship, with knowledge of Kinyarwanda as well as in-depth knowledge of the local operating environment in Rwanda.

Duration and Location: This is a full-time position based in Kungahara Wagura Amasoko, Rwanda. The initial contract duration is 1 year, with the possibility of extension based on performance and funding availability.

How to Apply: Interested candidates should send their CVs and Cover Letter to to Adedasola Adeniyi at aadeniyi@jeaustin.com by June 14^th, 2024. Applications will be reviewed on a rolling basis until the position is filled. Candidates are highly encouraged to apply ahead of the deadline.

Attachment:attachment_file_a308437fc3bc7dfd29c1

Click here to visit the website source

Itangazo rya cyamunara y`ibinyabiziga byafatiwe mubikorwa (Operations) binyuranye bya Polisi y`igihugu

By

B. Claire

-

May 21, 2024

0

Ibicishije kurukuta rwayo rwa X, Polisi y`igihugu yamenyesheje abantu bose ko hari cyamunara y`ibinyabiziga birengeje amezi 3 bifatiwe mubikorwa (Operations) binyuranye. Reba gahunda yose mu itangazo rikurikira:

Kanda hano usome iri tangazo kurukuta rwa X rwa Polisi

Nutrition at Save the Children | Mugombwa :Deadline: 02-06-2024

By

B. Claire

-

May 21, 2024

0

JOB DESCRIPTION

INTRODUCTION

Save the Children has been working in Rwanda since 1994 in partnership with the Government of Rwanda (GoR) and local stakeholders to promote a bright future for children. We has experience working in all 30 districts across the country. The main areas of focus are education, child protection, child rights governance and health and nutrition in humanitarian and development contexts.

ROLE PURPOSE

Under the guidance of the Nutrition Supervisor, the Nutrition Intern will be Responsible for the delivery of a high-quality, efficient nutrition service to clients and implementing the nutrition component to the holistic care including nutrition assessment and promotion of healthy eating habits by suggesting diet modifications.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

QUALIFICATIONS

At least diploma in Nutrition or Public Health or equivalent (nursing/medical qualification commensurate with experience).

EXPERIENCE AND SKILLS
Essential

Previous experience in maternal, IYCF and CMAM is required.
Experience in conducting nutrition assessments is highly desired.
Experience in representation and interaction with parents or caregivers.
Good training and facilitation skills
Strong networking skills
Report writing skills in English is required.
Significant experience in nutrition

Desirable

Prior experience in humanitarian settings is considered a significant asset
Experience in conducting nutrition assessments is highly desired.
Experience in representation and interaction with parents or caregivers.

CHILD SAFEGUARDING:
This position is on Child Safeguarding- Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ANTI-HARASSMENT POLICY
We are committed to ensuring a safe working environment for all those who work for us and for all those who come into contact with our staff and representatives, including children and members of the communities with whom we work.

SCI takes a zero-tolerance approach to sexual harassment and any other conduct that is discriminatory or disrespectful to others.
We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

*Note that only shortlisted candidates will be contacted. *
*Disclaimer: Save the Children International does not charge any kind of fee at whichever stage of the recruitment process.

ABOUT US

The Organization
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:

No child dies from preventable causes before their 5th birthday
All children learn from a quality basic education and that,
Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Application link: Click here to apply

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Click here for more details & Apply

Data Entry Personnel at Nziza Organization | Kigali : Deadline: 25-05-2024

By

B. Claire

-

May 21, 2024

0

Terms of Reference (TOR) for Data Entry Personnel at the Nyanza Visitor Centre

1. General Information

1.1 NZIZA NGO

NZIZA Non-Governmental Organization (NGO) as a catalyst for transformative change within Rwanda’s vibrant tourism sector aspires to join other public and private institutions in redefining and positioning Rwanda as the foremost cultural tourism destination. Central to this vision is an unwavering dedication to inclusivity, ensuring that every visitor enjoys authentic and enriching experiences. By fostering an environment that celebrates diversity, NZIZA is steadfast in its pursuit of providing unparalleled cultural encounters for all.

Building upon collaborative efforts, NZIZA NGO has formalized its commitment through a Memorandum of Understanding (MOU) with the District of Nyanza. This agreement entrusts NZIZA NGO with the oversight and management of the Tourist Information Centre in Nyanza, further solidifying its role as a key player in the region’s tourism landscape. Embracing the principles of equality and diversity, NZIZA NGO proudly declares itself an equal opportunity employer.

With a vision for a gender-balanced working environment, NZIZA NGO actively seeks to enhance inclusivity, by welcoming staff members with disabilities. This commitment underscores the organization’s belief that a diverse team fosters innovation, creativity, and an enriched experience for both employees and visitors alike.

1.2 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government. Nyanza Tourism Information Centre is aimed at implementing the Nyanza Tourism Destination Management Plan with the following general and specific objectives:

1.3 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government.

1.4 Stakeholders Involved in the Promotion of Tourism Sector in Nyanza District 077801

Rwanda Cultural Heritage Academy (RCHA)

RCHA is a government institution with the main objective to preserve and promote the Rwandan language, culture, and historical heritage. It coordinates and promotes activities related to culture and creative activities. With the overall mandate to manage all national museums and heritage sites around the country, the academy is currently the core stakeholder in promoting cultural tourism in Nyanza and other parts of the country, with the aim of national economic development.

Rwanda Development Board (RDB)

RDB is a government institution set up by merging government institutions responsible for the entire investor experience under one roof. This includes key agencies responsible for business registration, investment promotion, environmental clearances, privatization, and specialist agencies that support the priority sectors of ICT, Tourism and small and medium enterprises (SMEs), and human capacity development in the private sector. RDB, in partnership with the RCHA, has been much involved in the development of the heritage sites, especially their signalization (both directional and informative).

Private Sector (Rwanda Chamber of Tourism, Rwanda

The Rwanda Chamber of Tourism (RCOT) is one of the 10 professional chambers that currently exist under the umbrella of the Private Sector Federation (PSF) with a mandate of enhancing business opportunities through effective lobbying and advocacy for the tourism and hospitality industry in Rwanda. RCOT, in particular the Rwanda Hospitality Association (RHA), has been involved in the capacity building and coordination of its members to offer quality services to tourists. Apart from the RHA, other private sector stakeholders are to be involved in the marketing and promotion of this destination. This includes, amongst others, potential private investors, transport, retailers in different services used by tourists, the private museum, Rwanda Tours and Travel Association, Rwanda Safari Guides Association, and the Community-Based Tourism Association.

Development Partners

The districts work together with a variety of development partners on several projects. The districts have been and will continue to collaborate with various development partners in the execution of a destination management plan in the tourism sector. The development partners’ experts will provide technical support to the consultant in completing the specified duties.

Training Institutions

Training and skills development is key to ensuring that business has the necessary human resources to run successful businesses. There are several TVET schools as well as private training institutions which are key stakeholders to developing local destinations.

Local Government

The local government plays a crucial role in the development of tourism in their daily work. They are responsible for creating an environment that is conducive to tourism planning, promoting, and regulating tourism. Nyanza District local authorities are taking the lead in working to promote their destinations as tourists’ destination and create marketing campaigns to attract visitors. Additionally, the district local authorities will strive to provide support for local businesses through strategies that encourage tourism.

Stakeholders Coordination and Collaboration

Stakeholder coordination and collaboration are essential for the development and promotion of the destination.

1.5. Timeframe of the Assignment

The Data Entry personnel is expected to be for a term of three (3) months.

1.6. Key responsibilities

The Nyanza Visitor Centre is in search of a competent Data Entry Personnel to work closely with the archivist in cataloguing and uploading archives to the Visitor Centre Archives Database. This position is crucial in preserving and organizing historical records related to the heritage site.

The Data Entry Personnel will be responsible for the following:

Collaborating with the archivist to understand the cataloguing system and database structure.
Entering data accurately and efficiently into the Visitor Centre Archives Database.
Assisting the archivist in sorting and organizing physical archives before data entry.
Verifying and correcting data discrepancies as necessary.
Ensuring that all data entry activities align with established standards and guidelines.
Working closely with the archivist to prioritize archives for digitization based on relevance and preservation needs.
Uploading digitized archives into the Visitor Centre Archives Database.
Maintaining confidentiality and integrity of archival materials during the data entry process.

1.7. Deliverables

The Data Entry Personnel will be expected to deliver:

Accurate and organized data entries into the Visitor Centre Archives Database.
Regular updates on the progress of data entry activities.
Collaboration with the archivist in prioritizing and digitizing archival materials.

1.8. Eligibility Criteria

1.8.1. Qualification Requirements for the Applicant

The ideal candidate should possess the following qualifications and experience:
Proven experience in data entry and database management.
Attention to detail and accuracy in data input.
Basic knowledge of archival principles and practices.
Familiarity with archival cataloguing systems and standards.
Ability to work independently and collaboratively with the archivist.
Proficiency in English or French, both spoken and written is a plus.

1.9. Application Process

Submissions of Offer

Interested applicants should send in all their documents above to info@nziza.org. The application deadline is 25^th May 2024. Shortlisted candidates will be contacted for interviews, and the successful candidate is expected to report on duty from 3^rd June, 2024. Please include “Visitor Centre Data Entry Personnel Application” in the email subject line.

NZIZA NGO is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Only shortlisted candidates will be contacted for further assessments and interviews.

With the right subject line when applying, you’ll be sure that your application is placed in the appropriate folder to be seen in a timely manner. If not, you may be considered as disqualified.

Click here to visit the website source

Receptionist at Nziza Organization | Kigali :Deadline: 25-05-2024

By

B. Claire

-

May 21, 2024

0

Terms of Reference (TOR) for a Receptionist at the Nyanza Visitor Centre

1. General Information

1.1 NZIZA NGO

NZIZA Non-Governmental Organization (NGO) as a catalyst for transformative change within Rwanda’s vibrant tourism sector aspires to join other public and private institutions in redefining and positioning Rwanda as the foremost cultural tourism destination. Central to this vision is an unwavering dedication to inclusivity, ensuring that every visitor enjoys authentic and enriching experiences. By fostering an environment that celebrates diversity, NZIZA is steadfast in its pursuit of providing unparalleled cultural encounters for all.

Building upon collaborative efforts, NZIZA NGO has formalized its commitment through a Memorandum of Understanding (MOU) with the District of Nyanza. This agreement entrusts NZIZA NGO with the oversight and management of the Tourist Information Centre in Nyanza, further solidifying its role as a key player in the region’s tourism landscape. Embracing the principles of equality and diversity, NZIZA NGO proudly declares itself an equal opportunity employer.

With a vision for a gender-balanced working environment, NZIZA NGO actively seeks to enhance inclusivity, by welcoming staff members with disabilities. This commitment underscores the organization’s belief that a diverse team fosters innovation, creativity, and an enriched experience for both employees and visitors alike.

1.2 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government. Nyanza Tourism Information Centre is aimed at implementing the Nyanza Tourism Destination Management Plan with the following general and specific objectives:

1.3 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government.

1.4 Stakeholders Involved in the Promotion of Tourism Sector in Nyanza District 077801

Rwanda Cultural Heritage Academy (RCHA)

RCHA is a government institution with the main objective to preserve and promote the Rwandan language, culture, and historical heritage. It coordinates and promotes activities related to culture and creative activities. With the overall mandate to manage all national museums and heritage sites around the country, the academy is currently the core stakeholder in promoting cultural tourism in Nyanza and other parts of the country, with the aim of national economic development.

Rwanda Development Board (RDB)

RDB is a government institution set up by merging government institutions responsible for the entire investor experience under one roof. This includes key agencies responsible for business registration, investment promotion, environmental clearances, privatization, and specialist agencies that support the priority sectors of ICT, Tourism and small and medium enterprises (SMEs), and human capacity development in the private sector. RDB, in partnership with the RCHA, has been much involved in the development of the heritage sites, especially their signalization (both directional and informative).

Private Sector (Rwanda Chamber of Tourism, Rwanda

The Rwanda Chamber of Tourism (RCOT) is one of the 10 professional chambers that currently exist under the umbrella of the Private Sector Federation (PSF) with a mandate of enhancing business opportunities through effective lobbying and advocacy for the tourism and hospitality industry in Rwanda. RCOT, in particular the Rwanda Hospitality Association (RHA), has been involved in the capacity building and coordination of its members to offer quality services to tourists. Apart from the RHA, other private sector stakeholders are to be involved in the marketing and promotion of this destination. This includes, amongst others, potential private investors, transport, retailers in different services used by tourists, the private museum, Rwanda Tours and Travel Association, Rwanda Safari Guides Association, and the Community-Based Tourism Association.

Development Partners

The districts work together with a variety of development partners on several projects. The districts have been and will continue to collaborate with various development partners in the execution of a destination management plan in the tourism sector. The development partners’ experts will provide technical support to the consultant in completing the specified duties.

Training Institutions

Training and skills development is key to ensuring that business has the necessary human resources to run successful businesses. There are several TVET schools as well as private training institutions which are key stakeholders to developing local destinations.

Local Government

The local government plays a crucial role in the development of tourism in their daily work. They are responsible for creating an environment that is conducive to tourism planning, promoting, and regulating tourism. Nyanza District local authorities are taking the lead in working to promote their destinations as tourists’ destination and create marketing campaigns to attract visitors. Additionally, the district local authorities will strive to provide support for local businesses through strategies that encourage tourism.

Stakeholders Coordination and Collaboration

Stakeholder coordination and collaboration are essential for the development and promotion of the destination.

1.5. Timeframe of the Assignment

The position is a full-time role, and the selected candidate will initially undergo a three-month probationary period. Upon successful completion of the probationary period, the candidate will be offered a one-year employment contract.

1.6. Key responsibilities

The Nyanza Visitor Centre is seeking a qualified and customer-oriented Receptionist to manage front desk operations. The receptionist will play a crucial role in providing a positive and welcoming experience for visitors to the heritage site.

The Receptionist will be responsible for the following:

Receive and welcome visitors in a courteous and professional manner.
Providing information about Nyanza and other destinations heritage sites, exhibits, and activities to visitors.
Managing phone calls, emails, and inquiries effectively and directing them to the appropriate personnel.
Handling ticket sales and providing assistance with any visitor-related transactions.
Coordinating with other departments to ensure smooth visitor flow and resolve any issues promptly.
Maintaining cleanliness and orderliness at the reception area.
Keeping track of visitors statistics,
Provide information about Nyanza attractions and accommodations,
Provide regular reports to the management team,
Collaborate with other staff members to ensure a cohesive and positive visitors’ experience.

1.7. Eligibility Criteria

1.7.1. Qualification Requirements for the Applicant

The ideal candidate should possess the following qualifications and experience:

Previous experience in a customer service or receptionist role.
Excellent communication and interpersonal skills.
Proficiency in handling phone systems and office equipment.
Strong organizational and multitasking abilities.
Knowledge of the heritage site and local attractions is a plus.
Manage all accounting transactions.
Handle monthly, quarterly and annual closings.
Prepare short time budget for a petty cash
Ensure timely bank payments.
Compute taxes and prepare tax returns.
Ability to remain calm and professional in high-pressure situations.
Proficiency in English or French, both spoken and written is a plus.

1.8. Application Process

Interested candidates are invited to submit the following documents to info@nziza.org

Certificate in tourism and hospitality
Curriculum Vitae (CV) highlighting relevant guiding experience and qualifications.
Cover Letter outlining their qualifications and motivation for the role.
Portfolio of tour companies or attractions previously engaged in (if available).
Contact information for at least two professional references.

Submissions of Offer

Interested applicants should send in all their documents above to info@nziza.org. The application deadline is 25^th May 2024. Shortlisted candidates will be contacted for interviews, and the successful candidate is expected to report on duty from 3^rd June, 2024. Please include “Visitor Centre Receptionist Application” in the email subject line.

NZIZA NGO is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Only shortlisted candidates will be contacted for further assessments and interviews.

With the right subject line when applying, you’ll be sure that your application is placed in the appropriate folder to be seen in a timely manner. If not, you may be considered as disqualified.

Click here to visit the website source

Web Developer at Nziza Organization | Kigali :Deadline: 25-05-2024

By

B. Claire

-

May 21, 2024

0

Terms of Reference (TOR) for Web Developer at the Nyanza Visitor Centre

1. General Information

1.1 NZIZA NGO

NZIZA Non-Governmental Organization (NGO) as a catalyst for transformative change within Rwanda’s vibrant tourism sector aspires to join other public and private institutions in redefining and positioning Rwanda as the foremost cultural tourism destination. Central to this vision is an unwavering dedication to inclusivity, ensuring that every visitor enjoys authentic and enriching experiences. By fostering an environment that celebrates diversity, NZIZA is steadfast in its pursuit of providing unparalleled cultural encounters for all.

Building upon collaborative efforts, NZIZA NGO has formalized its commitment through a Memorandum of Understanding (MOU) with the District of Nyanza. This agreement entrusts NZIZA NGO with the oversight and management of the Tourist Information Centre in Nyanza, further solidifying its role as a key player in the region’s tourism landscape. Embracing the principles of equality and diversity, NZIZA NGO proudly declares itself an equal opportunity employer.

With a vision for a gender-balanced working environment, NZIZA NGO actively seeks to enhance inclusivity, by welcoming staff members with disabilities. This commitment underscores the organization’s belief that a diverse team fosters innovation, creativity, and an enriched experience for both employees and visitors alike.

1.2 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government. Nyanza Tourism Information Centre is aimed at implementing the Nyanza Tourism Destination Management Plan with the following general and specific objectives:

1.3 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government.

1.4 Stakeholders Involved in the Promotion of Tourism Sector in Nyanza District 077801

Rwanda Cultural Heritage Academy (RCHA)

RCHA is a government institution with the main objective to preserve and promote the Rwandan language, culture, and historical heritage. It coordinates and promotes activities related to culture and creative activities. With the overall mandate to manage all national museums and heritage sites around the country, the academy is currently the core stakeholder in promoting cultural tourism in Nyanza and other parts of the country, with the aim of national economic development.

Rwanda Development Board (RDB)

RDB is a government institution set up by merging government institutions responsible for the entire investor experience under one roof. This includes key agencies responsible for business registration, investment promotion, environmental clearances, privatization, and specialist agencies that support the priority sectors of ICT, Tourism and small and medium enterprises (SMEs), and human capacity development in the private sector. RDB, in partnership with the RCHA, has been much involved in the development of the heritage sites, especially their signalization (both directional and informative).

Private Sector (Rwanda Chamber of Tourism, Rwanda

The Rwanda Chamber of Tourism (RCOT) is one of the 10 professional chambers that currently exist under the umbrella of the Private Sector Federation (PSF) with a mandate of enhancing business opportunities through effective lobbying and advocacy for the tourism and hospitality industry in Rwanda. RCOT, in particular the Rwanda Hospitality Association (RHA), has been involved in the capacity building and coordination of its members to offer quality services to tourists. Apart from the RHA, other private sector stakeholders are to be involved in the marketing and promotion of this destination. This includes, amongst others, potential private investors, transport, retailers in different services used by tourists, the private museum, Rwanda Tours and Travel Association, Rwanda Safari Guides Association, and the Community-Based Tourism Association.

Development Partners

The districts work together with a variety of development partners on several projects. The districts have been and will continue to collaborate with various development partners in the execution of a destination management plan in the tourism sector. The development partners’ experts will provide technical support to the consultant in completing the specified duties.

Training Institutions

Training and skills development is key to ensuring that business has the necessary human resources to run successful businesses. There are several TVET schools as well as private training institutions which are key stakeholders to developing local destinations.

Local Government

The local government plays a crucial role in the development of tourism in their daily work. They are responsible for creating an environment that is conducive to tourism planning, promoting, and regulating tourism. Nyanza District local authorities are taking the lead in working to promote their destinations as tourists’ destination and create marketing campaigns to attract visitors. Additionally, the district local authorities will strive to provide support for local businesses through strategies that encourage tourism.

Stakeholders Coordination and Collaboration

Stakeholder coordination and collaboration are essential for the development and promotion of the destination.

1.5. Timeframe of the Assignment

The Web Developer position is expected to be for a term of one (1) month.

1.6. Key responsibilities

The Nyanza Visitor Centre is seeking the services of a skilled and experienced web developer to create a dynamic and visually appealing website. The website will serve as a key platform to showcase the heritage site, coordinate with the graphics designer for visual elements, and enhance the online presence of the Nyanza Visitor Centre. The web developer will work collaboratively with the graphics designer to ensure a seamless integration of design elements. The objective is to deliver a Google search engine and mobile optimized site linked to the Royal Nyanza official site, with a user-friendly Content Management System (CMS) for easy updates.

The Web Developer will be responsible for the following:

Collaborating with the graphics designer to implement visually appealing and brand-aligned design elements.
Developing a Google search engine optimized website linked to the Royal Nyanza official site.
Designing and implementing a user-friendly CMS for easy content updates.
Choosing appropriate technologies for website development, considering options such as Vanilla JavaScript, HTML, and CSS, or cutting-edge frameworks like AngularJS or Express JS for JavaScript, and Bootstrap or Foundation for layout.
Ensuring the website is optimized for all devices and browsers.
Creating dedicated pages for the introduction of the Visitor Centre, Destination Management Organization, Gift Shop, Hotels, Heritage Sites and Activities.
Providing regular updates on project progress and addressing any feedback or modifications promptly.

1.7. Deliverables

The Web Developer will be expected to deliver:

A visually appealing and brand-aligned website.
A Google search engine optimized website linked to the Royal Nyanza official site.
A user-friendly Content Management System for easy updates.
Dedicated pages for the Visitor Centre, Destination Management Organization, Gift Shop, Hotels, and Activities.

1.8. Eligibility Criteria

1.8.1. Qualification Requirements for the Applicant

The ideal candidate should possess the following qualifications and experience:

Proven experience in web development with a strong portfolio of previous projects.
Familiarity with SEO best practices and strategies.
Proficiency in Vanilla JavaScript, HTML, and CSS, or expertise in popular frameworks like AngularJS or Express JS for JavaScript, and Bootstrap or Foundation for layout.
Experience in graphics design will be considered a plus.
Proficiency in English or French, both spoken and written is a plus.

1.9. Application Process

Interested candidates should submit their detailed technical and financial proposals, including a portfolio of previous relevant work.

Submissions of Offer

Interested applicants should send in all their documents above to info@nziza.org. The application deadline is 25th May 2024. Shortlisted candidates will be contacted for interviews, and the successful candidate is expected to report on duty from 3^rd June, 2024. Please include “Visitor Centre Web Developer Application” in the email subject line.

NZIZA NGO is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Only shortlisted candidates will be contacted for further assessments and interviews.

With the right subject line when applying, you’ll be sure that your application is placed in the appropriate folder to be seen in a timely manner. If not, you may be considered as disqualified.

Click here to visit the website source

Retail Supervisor at Bboxx Capital Rwanda | Kigali : Deadline: 24-05-2024

By

B. Claire

-

May 21, 2024

0

Job Description

Position name	Retail supervisor
Reporting to	Retail Area Manager
Position supervises	Shop Manager, Shop technicians
Job grade
Department	Retail and sales

Job Purpose (summary)

The Retail Supervisor: As a Retail Supervisor you will be driving the key metrics of a shop, grow shop sales and portfolio, by ensuring acquisition of quality customers, run sales, installation, and repossession to ensure a good portfolio hence good collection rate. You will have the opportunity to build and manage a network of Retail agents a cross designated territory you’ll be operating in, technicians and one shop manager. This is an opportunity given to very strong performers to build up the skills of a manager and later move up in the organization.

Key Responsibilities

Drive the shop towards profitability by meeting sales and Cash collection rate targets Month on Month plus making sure default rate is kept below the target.
Create and maintain an incredible sales team.
Meet the sales objectives through careful planning and motivating your team.
Meet the technician target through a laser focus on efficiency.
Meet the operational standard we expect at the shop.

Tasks

Hiring sales agents who are very effective sellers and good representative of BBOXX
Training sales agents to offer an incomparable customer service.
Managing the schedule of sales agents and motivating them to reach new heights.
Supporting and coaching Retail agents in the field when needed (e.g. group presentation)
Monitoring their performance against objectives and taking necessary actions.
Organizing the Retail agent network geographically
Responsible for shop technician’s performance.
Managing the schedule of shop technicians and motivating them to reach new heights.
Assignment and communicate sectors to shop technicians with the aim of distributing evenly customers from different sectors but also taking into sectors proximity to be cost effective.
Monitoring their performance against objectives and take necessary actions.
Responsible to implement marketing strategy in coordination with Retail Area Manager
Responsible for the day-to-day operations at the shop.
Supervise the Shop Manager, organize shop workflow for example stock management.
Report to the Retail Area Manager about the shop performance on daily basis vs it’s daily run rate.
Education Qualifications & Skills
Have a university diploma and 3 years’ working experience in sales.
Have prior experience in sales management, we are not looking for the “striker” of a football.
team but for the head coach.
Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns.
Be proficient with the Microsoft Office product e.g. word, excel and power point.

Desired skills include:

Ability and desire to sell.
Excellent communication skills
A positive, confident, and determined approach
Resilience and the ability to cope with rejections.
A high degree of self- motivation and ambition to deliver results.
The skills to work both independently and as part of a team.
Capacity to flourish in a competitive environment
You are committed to amazing customer experiences – going the extra mile for the customer.

Interested candidates should send application no later than 24^th May 2024 via email at careers.rwanda@bboxx.co.uk.

Click here for more details & Apply

54 Job Positions (A2,A1 & A0) at Huye District Under Statute : Deadline: May 21, 2024

By

B. Claire

-

May 21, 2024

0

17 job positions of Cashier A2/A1 at Huye District Under Statute : Deadline: May 21, 2024

17 Job Positions of Accountant A1 at Huye District Under Statute: Deadline: May 21, 2024

17 Job Positions of Data Manager A1/A0 at Huye District Under Statute :Deadline: May 21, 2024

2 Job Positions of ICT Officer at Huye District Under Statute :Deadline: May 21, 2024

Quality Improvement Officer at Huye District Under Statute :Deadline: May 21, 2024

Executive Administrative and Events Coordinator at Rwanda Institute for Conservation Agriculture (RICA) | Bugesera :Deadline: 28-05-2024

By

B. Claire

-

May 20, 2024

0

The Rwanda Institute for Conservation Agriculture (RICA) is a unique and innovative English language undergraduate institution dedicated to preparing the next generation of agricultural leaders of Rwanda and East Africa. Students at RICA engage in curricular and co-curricular learning opportunities emphasizing Conservation Agriculture and One Health principles, oral and written communication, leadership, and entrepreneurship.

In an experiential learning environment, students develop the knowledge and experience necessary for a wide range of careers in agriculture. Students at RICA experience the six Enterprises including Dairy, Poultry and Swine, Food Processing, Row and Forage Crops, Vegetable and Fruit Crops, Irrigation and Mechanization.

The curriculum is designed to incorporate threads of Innovation, Conservation, One Health Systems Thinking, and Entrepreneurship. Communication, One Health Systems Thinking, and Entrepreneurship are woven throughout the curriculum.

All RICA graduates will be innovative problem solvers able to operate farms and ranches, start agribusinesses, assume management roles in cooperatives, NGOs, and other agricultural enterprises, serve their communities as extension agents and technical and policy experts, or assume positions of agricultural leadership in Rwanda.

POSITION: EXECUTIVE ADMINISTRATIVE AND EVENTS COORDINATOR

DESCRIPTION

The Administrative and Events Coordinator serves as the point of contact among RICA Executive Staff (Vice Chancellor and Deputy Vice Chancellors), RICA staff, students and stakeholders, and is a partner in advancing RICA’s mission to develop future innovators in agriculture. Reporting to the Vice Chancellor (VC), the Administrative and Events Coordinator duties include providing administrative support to RICA’s VC to ensure efficient operation and communication to and from the Vice Chancellor’s office, and to support general function of RICA’s Executive Staff. The Administrative and Events Coordinator is responsible for confidential and time sensitive material and is expected to adhere to RICA’s concepts, practices and procedures. For large events they chair an organizing committee representing various campus functions involved in conducting the event.

RESPONSIBILITIES

Respond and address queries and requests from staff and investors in a timely manner.
Work with the Administrative Officer to co-ordinate travel arrangements of the VC.
Draft correspondence, speeches, briefings as requested by VC.
Coordinate meetings with the VC.
Maintain and organize the VC diary, filing records and all other relevant areas as necessary.
Provide comprehensive secretarial and administration services to the VC.
Manage incoming and outgoing correspondence, sort and read mail, draft responses, receive and send emails.
Follow up on the VC’s directives to ensure that they are achieved.
Manage VC calendar, set meetings and appointments.
Take, distribute, and archive meeting minutes.
Manage VC travel arrangements and schedules.
Point of contact for RICA Executive Staff, faculty, and stakeholders, managing communications and information flow in a timely and accurate manner
Manage VC budget and expenses, providing reports as appropriate.
Manage the RICA Events calendar, insuring it is current and available to both the RICA community and externally as appropriate.
Coordinate planning and conducting RICA community and larger events on and off campus.
- Ensure venues are scheduled and appropriate for each event.
- Coordinate communication and facilitation for internal and external speakers.
- Ensure AV/IT capacity is adequate for each event.
- Ensure budget capacity exists for each event, and that expenses are properly reported.
- If needed, ensure food and beverages are scheduled with dining services or external vendors.
- Ensure communications and publicity for events are timely and appropriate.
- For large events, chair a coordination committee representing various campus entities needed to conduct the event.

MINIMUM QUALIFICATIONS

BS/BA degree in agriculture, communications, or affiliated fields.
Strong experience with office technology – hardware and software, especially MS Office applications.
Strong communication skills (phone, email and in-person) with advanced written and spoken
Experience exercising discretion and confidentiality with sensitive information.
Excellent organizational skills with an ability to think proactively and prioritize work.
Ability to manage multiple projects at the same time.
Ability to influence and motivate others.
Keen understanding of cultural sensitivities.
Strategic thinking ability.
Two or more years’ experience as a Senior Executive Administrative Coordinator/Assistant preferred.

HOW TO APPLY

Fill the information required, upload and submit the documents in English to the link provided below.

Please combine your resume/CV with your degree certificate, and any other relevant document, as one PDF file before you upload.

Application Link

https://rica.bamboohr.com/jobs/

Application review will begin May 28, 2024 and will continue until the position is filled.

Website: https://www.rica.rw/

Attachment

attachment_file_7e959f836952b9b58dde

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Click here for more details & Apply

DRIVER JOB POSITION AT PMC FOR SFVCM PROJECT:DEADLINE:26.05.2024

By

B. Claire

-

May 20, 2024

0

Job Title: Driver at PMC for SFVCM project.

Company Name: PMC

Location: Kigali – Rwanda

About Us:
The Government of Rwanda in partnership with the Korean Government is implementing 4 years (2022-2026) project; the Smart Food Value Chain Management (SFVCM) and will be done in 4 Districts Bugesera, Rubavu, Rulindo and Nyagatare. Therefore, on behalf of the Republic of Korea, the Korea International Cooperation Agency (KOICA) through PMC, and on behalf of the Republic of Rwanda, the National Agricultural Export Development Board (NAEB) is undertaken this project to fix the aforementioned issues on postharvest especially for onions and chili.

Job Description:
We are currently seeking skilled driver to transport PMC experts and team members in a safe and timely manner. The ideal candidates will have a valid driver`s license, a clean driving record, Fluent in English & Kinyarwanda and excellent customer service skills.

Responsibilities:

 Safely operate company vehicles
 Adhere to all traffic laws and safety regulations
 Perform pre-trip and post-trip vehicle inspections to ensure roadworthiness
 Maintain cleanliness and orderliness of assigned vehicle
 Provide excellent customer service to PMC experts and team members
 Communicate effectively with PMC experts and team members to coordinate schedules and routes
 Handle any issues or emergencies that may arise during transportation

Qualifications:
 Valid driver`s license (Category B) with a clean driving record
 Fluent in English and Kinyarwanda
 Previous experience as a commercial driver for more than 5 years.
 Previous working experience with an international institution or company for more than 1 year.
 Knowledge of local roads and routes
 Excellent time management and organizational skills
 Ability to work independently and follow instructions
 Strong communication and interpersonal skills

How to Apply:
If you are interested in joining our team as a driver, please submit your resume and a brief cover letter on the following email, outlining your relevant experience and why you would be a good fit for this position.

Email: This position is Closed!!

Notice:
The following announcement does not constitute a valid contract with NAEB, KOICA.
After reviewing the application emails, candidates selected for the second phase of
interviews will be notified via email regarding the date, time, and location of the interview.
The job interview will be conducted in English. All driving records must be submitted to
PMC during the interview.

Application Deadline:26.05.2024

Imyanya y`akazi igera ku 170 (A2,A1;A0,Master`s; Ubushofeli,…) mubigo no mumashami bitandukanye itararangiza ihigihe: Yegeranijwe kuwa 19/05/2024

By

B. Claire

-

May 19, 2024

0

Kanda kumwanya wifuza kudepozaho urebe amakuru yose ajyanye nawo:

50 Job positions of Call Centre Agents at Buy Sell or Rent Ltd | Kigali : Deadline: 14-06-2024

10 Job positions of Trainers at FSC Ltd | Kigali :Deadline: 20-05-2024

9Job Positions at Rwanda Inter-Link Transport Company (RITCO Ltd) | Kigali : Deadline: 24-05-2024

Imyanya 6 y`ubushoferi bw`igihe gito (Temporary Driver) muri RRA: Deadline: 23/05/2024.

5 Job Positions at Project Accountant at Benishyaka | Kigali :Deadline: 04-06-2024

5 Job Positions at American Embassy Kigali Mission Rwanda: Deadline 31 May 2024

5 Job Positions at King Faisal Hospital Rwanda (KFHR) | Kigali :Deadline: 23-05-2024

4 Job Positions of Homeroom Teacher at The Pharo Foundation Rwanda Ltd | Kigali: Deadline: 25-05-2024

4 job positions of EDC Teacher at The Pharo Foundation Rwanda Ltd | Kigali :Deadline: 25-05-2024

3 Job Positions Positions at Baho International Hospital (BIH): Deadline: 15 June 2024

Imyanya 2 y`ubushofeli (Driver) muri MINUBUMWE na Rwanda Polytechnic (RP):Deadline: May 24 & 23 2024

2 Job positions of Chair Side Assistants/Sterilization Officers at University of Rwanda Holdings Group Limited (UR – HG Ltd) :Deadline: 27-05-2024

2 Job positions of Front Desk Officers at University of Rwanda Holdings Group Limited (UR – HG Ltd) | Kigali: Deadline: 27-05-2024

Information Technology Support Specialist at Abt Associates Inc | Kigali :Deadline: 27-05-2024

Child Protection & Safeguarding Coordinator at World Vision International Rwanda | Kigali :Deadline: 20-05-2024

Social Media Content Creator at Build Centre | Kigali:Deadline: 13-06-2024

Procurement Associate at UNDP -Rwanda | Kigali : Deadline: 23-05-2024

Branch Manager at Umutanguha Finance Company Plc | Kigali: Deadline: 27-05-2024

Finance Assistant at Abt Associates Inc | Kigali : Deadline: 27-05-2024

Driver at Abt Associates Inc | Kigali : Deadline: 27-05-2024

Finance Manager at University of Rwanda Holdings Group Limited (UR – HG Ltd) | Kigali :Deadline: 27-05-2024

Un Responsable Risques at AMIFA RWANDA Plc | Kigali :Deadline: 31-05-2024

Un Chargé de Marketing et Communication at AMIFA RWANDA Plc | Kigali: Deadline: 31-05-2024

Un Chargé de Trésorerie at AMIFA RWANDA Plc | Kigali :Deadline: 31-05-2024

Casual Driver at ActionAid Rwanda (AAR) | Kigali :Deadline: 27-05-2024

Finance & Grants Management Coordinator at ActionAid Rwanda (AAR) | Kigali : Deadline: 27-05-2024

Driver at UN Women Rwanda | Kigali : Deadline: 28-05-2024

IT and communication Officer (under the project : AI and IoT Applied research commercialization through Incubation and Innovation Hub): Deadline:23/05/2024

Operations Officer/Accountant at University of Rwanda Holdings Group Limited (UR – HG Ltd) | Kigali :Deadline: 27-05-2024

Data Management Specialist at Rwanda Medical Supply Ltd | Kigali:Deadline: 31-05-2024

Training and Capacity Building Coordinator at Rwanda Medical Supply Ltd | Kigali : Deadline: 31-05-2024

Rwanda Office & Talent Administrator at Bridges to Prosperity | Kigali :Deadline: 30-05-2024

Fintech Association Coordinator at Rwanda ICT Chamber | Kigali: Deadline: 31-05-2024

Gender Equity and Social Inclusion (GESI) Advisor at Cultivating New Frontiers in Agriculture Feed the Future Hinga Wunguke Activity :Deadline: 29-05-2024

Deputy Chief of Party II, Market Systems Development for Livestock Activity at Catholic Relief Services (CRS) | Kigali :Deadline: 28-05-2024

Program Manager II MEAL, Market Systems Development for Livestock Activity at Catholic Relief Services (CRS) | Kigali : Deadline: 28-05-2024

Social Behavior Change-SBC Advisor (Re – Advertised) at Catholic Relief Services (CRS) | Kigali :Deadline: 28-05-2024

Public Health Specialist (Pediatric and Adolescent HIV Care and Treatment) at American Embassy Kigali Mission Rwanda | Kigali :Deadline: 31-05-2024

Technical Director at Chemonics/GHSC-PSM | Kigali :Deadline: 28-05-2024

Branch Manager at LOLC Unguka Finance Plc | Kigali :Deadline: 19-05-2024

Director of Administration and Finance (Re – Advertised) at Premier Transport and Tour Services Ltd | Kigali : Deadline: 28-05-2024

Food and Nutrition Security Analyst/Report Writer at World Food Programme: Deadline: 31 May 2024

Clinical Psychologist for Clinic at United Nations Development Programme: Deadline: 24 May 2024

Rwanda (Q2) 2024 Internship at One Acre Fund | Kigali & Rubengera : Deadline: 30-06-2024

Finance Assistant Intern at Community Health Boosters (CHB) |KGL:Deadline: 20-05-24

Programs Associate Intern at Community Health Boosters (CHB) | Kigali:Deadline: 20-05-2024

Communication Officer Intern at Community Health Boosters (CHB) | Kigali: Deadline: 20-05-2024

Payment Administrative Coordinator at One Acre Fund | Kigali :Deadline: 28-06-2024

Field Officer at DUHAMIC-ADRI | Gakenke : Deadline: 24-05-2024

Project Accountant at Association of Microfinance Institutions in Rwanda (AMIR) | Kigali : Deadline: 24-05-2024

Archivist at Nyabihu District Under Statute:Deadline: May 27, 2024

Driver at Nyabihu District Under Contract :Deadline: May 27, 2024

Director of Tree Seed Unit at Rwanda Forestry Authority (RFA) Under Statute :Deadline: May 27, 2024

HRM specialist at Rwanda Forestry Authority (RFA) Under Statute:Deadline: May 27, 2024

Civil Senior Engineer at Rwanda Polytechnic (RP) Under Contract :Deadline: May 24, 2024

TVET Capacity Development Specialist at Rwanda Polytechnic (RP) Under Contract: Deadline: May 24, 2024

Driver at Rwanda Polytechnic (RP) Under Contract :Deadline: May 24, 2024

Financial Management Specialist at Rwanda Polytechnic (RP) Under Contract: Deadline: May 24, 2024

Monitoring and Evaluation Specialist at Rwanda Polytechnic (RP) Under Contract : Deadline: May 24, 2024

Director of Administration and Finance at Huye District Under Statute :Deadline: May 23, 2024

Rural Physical Planner at National Land Authority (NLA)Under Statute:Deadline: May 23, 2024

Urban Physical Planner at National Land Authority (NLA) Under Statute :Deadline: May 23, 2024

Itorero Programs Planning and Implementation Specialist at Ministry Of National Unity & Civic Engagement (MINUBUMWE) Under Statute: Deadline: May 21, 2024

Social Reintegration Specialist at Ministry Of National Unity & Civic Engagement (MINUBUMWE) Under Statute :Deadline: May 21, 2024

IT Officer Intern at Community Health Boosters (CHB) | Kigali :Deadline: 25-05-2024

Data strategist and center manager (under the National Institute of Health Research (NIHR) Global Health Research Unit on Global Surgery : Deadline: 27/5/ 2024

UMURENGE WA NYAKARENZO: Itangazo ry’akazi k’umukozi w’umukorerabushake w’urubyiruko: Deadline:22/05/2024

Job Vacancy- A Physiotherapist at Izere Mubyeyi Organization: Deadline:24/05/2024 at 5:00pm

Vacancy Announcement for Learning materials developers, examiners, reviewers, moderators and markers and invigilators and Invigilators at ICPAR: Deadline:28/05/2024

5 Job Positions at Project Accountant at Benishyaka | Kigali :Deadline: 04-06-2024

By

B. Claire

-

May 19, 2024

0

Click on the Job position of your choice for details:

2 Job Positions of Field Officers at Benishyaka | Kigali :Deadline: 04-06-2024

Project Accountant at Benishyaka | Kigali :Deadline: 04-06-2024

Monitoring, Evaluation and Learning Officer at Benishyaka | Kigali : Deadline: 04-06-2024

Project Coordinator at Benishyaka | Kigali : Deadline: 04-06-2024

IT and communication Officer (under the project : AI and IoT Applied research commercialization through Incubation and Innovation Hub): Deadline:

By

B. Claire

-

May 19, 2024

0

4. APPLICATION PROCEDURE
Interested and qualified candidates should submit their applications online to the
following link: https://forms.gle/PgVUMz8paTrgXV4y9 The applicant must submit the
following documents all in one PDF document:
1. An application letter addressed to UR/SPIU Coordinator.
2. A detailed Curriculum Vitae
3. Copy of academic degree(s), and Certificates of any relevant professional
training
4. Proof of previous working experience
5. Copy of National Identity and/or passport or equivalent identity card
6. Copy of proof of relevant experience.

The deadline for submission of the application is set on: 23/5/ 2024. Only shortlisted
candidates will be invited to sit for the written and oral test.

Click here for more details & Apply

ITANGAZO RYO KWEGURIRA URUGANDA RW’IMYUMBATI RW’AKARERE KA NGORORERO ABIKORERA: Deadline: 03/06/2024 Saa kumi n’imwe (17h:00) za nimugoroba

By

B. Claire

-

May 19, 2024

0

ITANGAZO RIHAMAGARIRA BA RWIYEMEZAMIRIMO GUPIGANIRWA URUGANDA
RW’IMYUMBATI RW’AKARERE KA NGORORERO

Mu rwego rwo gushyira mu bikorwa Umwanzuro N0 58 wo kuwa 17/10/2023 w’Inama Njyanama y’Akarere ka Ngororero; Ubuyobozi bw’Akarere ka Ngororero buramenyesha ba Rwiyemezamirimo babyifuza, ko bushaka kwegurira Abikorera Uruganda rw’imyumbati rw’Akarere ka Ngororero, ruherereye mu Mudugudu wa Kibingo, mu Kagali ka Rugogwe, Umurenge wa Muhororo, Akarere ka Ngororero, Intara y’Iburengerazuba, rwubatse mu kibanza gifite UPI :3/05/09/04/466.

IBISABWA USHAKA KWEGURIRWA URUGANDA

 Ibaruwa yandikiwe Umuyobozi w’Akarere, isaba kwegurirwa Uruganda igaragaza amafaranga azishyura urwo ruganda
 Icyangombwa cya Koperative cyangwa Kampani ahagarariye mu gihe upiganwa ari Koperative cyangwa Kampani
 Uburyo azabyaza umusaruro Uruganda (kugaragaza imbanziriza mushinga y’uburyo azabyaza umusaruro uruganda)
 Icyangombwa kigaragaza ko yasuye uruganda apiganira

ICYITONDERWA

1. Kuba usaba asanzwe akora umwuga ufitanye isano n’uruhererekane nyongeragaciro
rw’ibikomoka ku buhinzi n’ubworozi byaba ari akarusho
2. Gusura Uruganda biteganijwe kuwa 23/05/2024, guhaguruka ni saa tanu (11h:00) za mu gitondo ku biro by’Akarere ka Ngororero
3. Ibaruwa isaba izohererezwa Umuyobozi w’Akarere ka Ngororero igizwe n’ibaruwa imwe
y’umwimerere na kopi ebyiri (2), amabaruwa azajya atangwa mu Bunyamabanga Rusange
bw’Akarere ka Ngororero no kuri Email :Info@ngororero.gv.rw
4. Igihe ntarengwa cyo gutanga amabaruwa ni kuwa 03/06/2024 Saa kumi n’imwe (17h:00) za nimugoroba. Nyuma y’isaha ubusabe buzoherezwa ntibuzakirwa,
5. Ibiciro by’abapiganira kwegukana uru ruganda bizatangazwa kuwa 12/06/2024
6. Uzegurirwa Uruganda rw’ imyumbati azishyura 15% by’igiciro azaba yatanze nyuma yo
gukora declaration (binyuze ku rubuga rwa Rwanda Revenue) nyuma y’umunsi umwe
akimara kubona ibaruwa y’uko yegukanye uruganda, asigaye akazayishyura mu gihe
kitarenze iminsi 15 ibarwa uhereye igihe yishyuriye 15%.
7. Mugihe uzaba yasabwe kwishyura atabyubahirije, hazafatwa uwamukurikiye mu biciro kandi 15% azaba yatanzwe ntazayasubizwa.
8. Kuba yiteguye gutangira imirimo nyuma yo kwegukana uruganda
Ku bindi bisobanuro mwahamagara kuri nimero zikurikira 0781991420/0788760671

Bikorewe I Ngororero, kuwa 17/05/2024

Kanda hano usomeiri tangazo kurubuga rw’Akarere

Data strategist and center manager (under the National Institute of Health Research (NIHR) Global Health Research Unit on Global Surgery : Deadline: 27/5/ 2024

By

B. Claire

-

May 19, 2024

0

JOB ANNOUNCEMENT FOR THE POSITION OF DATA STRATEGIST AND CENTER
MANAGER (UNDER THE NATIONAL INSTITUTE OF HEALTH RESEARCH (NIHR)
GLOBAL HEALTH RESEARCH UNIT ON GLOBAL SURGERY: ESTABLISHING A
SUSTAINABLE NETWORK OF SURGICAL RESEARCH PROJECT.

1. INTRODUCTION

The University of Rwanda (UR) has partnered with the University of Birmingham to
implement “National Institute of Health Research (NIHR) Global Health Research Unit on
Global Surgery: Establishing a Sustainable Network of Surgical Research” project. This
has resulted into the establishment of Global Surgery Research Hub under the college
of Medicine and Health Sciences, School of Medicine and Pharmacy in the department
of Surgery. The Hub’s role is to oversee surgical research, facilitate collaborative
research, and provide research evidence. Since 2019, in collaboration with other hubs
worldwide, the Global Surgery Research Hub in Rwanda has undertaken and published
several surgical research including cohort and clinical trials. In addition to conducting
various surgical research, UR´s Global surgical research Hub intends to improve
surgical outcomes through education and capacity building with a focus on both
individual as well as the institutional capacity. To successfully meet the project
deliverables, the UR-single Project Implementation Unit (UR-SPIU) wishes to invite
interested and motivated candidates to apply for the position of data center strategist
manager.

A successful candidate will develop and execute data-driven strategies to optimize research advancement.

2. ROLES AND RESPONSIBILITIES

a. Data center set-up and management
• Lead the design, setup, and maintenance of a robust data center infrastructure
tailored to the unique needs of the NIHR Global Health Research Unit on Global
Surgery Hub.
• Ensure the data center’s security, reliability, and scalability to meet the
demands of various health care studies, including clinical trials and cohort
studies.
b. Electronic data collection tools deployment
• Implement electronic data collection tools such as Kobo toolbox, Redcap, etc. to
streamline and facilitate the collection of health care data for ongoing and future
research studies.

• Collaborate with research teams to customize data collection tools according to
study requirements.
c. Training facility development
• Establish the data center as a training facility for students, researchers, and
healthcare professionals in data management and analysis.
• Deploy training facilities using tools such as R programming and Python
programming to enhance the data-related skills of individuals within the Hub
and the broader community.
d. Data bank dissemination and communication
• Act as the custodian of the data bank, ensuring the integrity, accessibility, and
documentation of various health care datasets.
• Collaborate with researchers to curate and organize datasets, making them
readily available for further studies and analysis.
• Oversee the communication and dissemination of the Hub’s activities, including
conferences, trainings, workshops, and research results.
• Collaborate with the research team to effectively share research findings and
updates on the Hub’s websites social media handles and other platforms.
• Develop and implement data governance frameworks ensuring compliance with
regulatory standards.
• Recommend and implement data infrastructure enhancements for research
efficiency.
• Assess training needs and develop a comprehensive training strategy aligned
with the need across the hub staff, spokes, and University.
• Execute miscellaneous job-related duties as assigned given by the Principal
Investigator and delegated members of the project team

3. REQUIRED SKILLS AND QUALIFICATIONS

• Master’s degree in data science, statistics or Computer Science with at least 5 years
experience in data engineering or PhD degree in the above field with at least 3 years
experiences in data engineer: (Compulsory).
• Proven experience in setting up and managing data centers, preferably in health
research or healthcare environment: (Compulsory).
• Proficiency in deploying and customizing electronic data collection tools (e.g., Kobo
toolbox, Redcap, etc.): (Compulsory).
• Conversant experience in data a management software such as STATA, R, Python
and SQL
• Strong knowledge of database systems, statistical methods, and machine learning
and programming.
• Excellent communication, problem-solving, and project management skills.
• Strong organizational and leadership skills.
• Excellent communication, coaching, and interpersonal abilities.

4. APPLICATION PROCEDURE

Interested and qualified candidates should submit their applications online to the
following link: https://forms.gle/eaJPFmD7vE1GG8DJ8 The applicant must submit the
following documents all in one PDF document:
1. An application letter addressed to UR/SPIU Coordinator.
2. A detailed Curriculum Vitae
3. Copy of academic degree(s), and Certificates of any relevant professional
training
4. Proof of previous working experience in data related work
5. Copy of National Identity and/or passport or equivalent identity card
6. Copy of proof of relevant experience.
NB: Failure to submit any of the above document will lead to not being shortlisted.
The deadline for submission of the application is set

Click here for more details & Apply

UMURENGE WA NYAKARENZO: Itangazo ry’akazi k’umukozi w’umukorerabushake w’urubyiruko: Deadline:22/05/2024

By

B. Claire

-

May 19, 2024

0

UMURENGE WA NYAKARENZO: Itangazo ry’akazi k’umukozi w’umukorerabushake w’urubyiruko: Deadline:22/05/2024

Kanda hano urebe aho iri tanhazo ryaturutse

Vacancy Announcement for Learning materials developers, examiners, reviewers, moderators and markers and invigilators and Invigilators at ICPAR: Deadline:28/05/2024

By

B. Claire

-

May 19, 2024

0

Vacancy Announcement for Learning materials developers, examiners, reviewers, moderators and markers and invigilators and Invigilators at ICPAR: Deadline:28/05/2024

Click here to visit the website source

Imyanya 57 y`akazi izakorerwa ikizamini mukarere ka Rwamagana kuwa 20-24/05/2024

By

B. Claire

-

May 19, 2024

0

Bubicishije kurubuga rw`Akarere,Ubuyobozi bw’Akarere ka Rwamagana bwamenyesheje abantu bose basabye akazi kumyanya itandukanye ko ibizamini muburyo bwanditse bizakorerwa muri Kaminuza y`u Rwanda ishami rya Rukara mumurenge wa Gahini mu karere ka Kayonza, intara y`uburasirazuba kumatariki ari mu itangazo rikurikira:

Kanda hano usome iri tangazo kurubuga rw’Akarere

Kanda kumwanya wifuza kudepozaho urebe amakuru yose ajyanye nawo:

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