TENDER NOTICE /RFQ N^O 004/2024

AKAZI KANOZE ACCESS (AKA) is a registered National Non-Government Organization with a vision “To be a leading organisation contributing youth well-being through employability skills and support services. The mission of AKA is to provide youth with employability skills, access to capital and other support to take advantage of economic opportunities”.

Akazi Kanoze Access (AKA) invites qualified bidders to submit their quotations for supplying the following goods/services for a period of 12 Months:

• Kitchen supplies

The Technical specifications and offers may be requested and submitted to Info@akazikanoze.org with a copy to Jnyirahabimana@akazikanoze.org

Offers must be received no later than June 24, 2024.

Done in Kigali, on June 19,2024.

Anthony BUSINGE

Executive Director

AKAZI KANOZE ACCESS

Click here to visit the website source

Click on the job position of your choice for more details & Apply

. Data Manager at University of Global Health Equity (UGHE) | Butaro:Deadline: 20-07-2024

. Clinical Nursing Education Specialist at University of Global Health Equity (UGHE) | Kigali :Deadline: 20-07-2024

. Chair, Center for Leadership in Global Health Equity at University of Global Health Equity (UGHE) | Kigali :Deadline: 20-07-2024

. E-Learning Manager at University of Global Health Equity (UGHE) | Kigali :Deadline: 20-07-2024

. Nursing Programs Manager at University of Global Health Equity (UGHE) | Butaro: Deadline: 20-07-2024

. Head of Biochemistry at University of Global Health Equity (UGHE) | Butaro : Deadline: 20-07-2024

Data Manager

Position Title: Data Manager

Reports to: Chair, Center for Population Health

Location: University of Global Health Equity (UGHE) Butaro campus with travel to Kigali, Rwanda

The Center for Population Health at UGHE 

The University of Global Health Equity (UGHE) is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality health care to some of the world’s most marginalized communities. We have recently established the Center for Population Health which hosts population health teaching, training and research at UGHE. The center will establish a Health and Demographic Surveillance Systems (HDSS) in Butaro which generates evidence in disease surveillance, morbidity and mortality patterns, chronic disease research, nutrition, maternal and child health in Rwanda.

The Data Manager will be responsible for managing the data collection, storage, and analysis for the newly established Butaro HDSS. The ideal candidate will have a strong background in data management, experience with large datasets, and excellent analytic skills.

Key Responsibilities

• Manage the data collection process for all research projects at the Butaro HDSS;
• Develop a data quality standards and data management plan for Butaro HDSS;
• Supervise data entry and perform data cleaning of HDSS rpogramme:
• Prepare study data for analysis in statistical software package;
• Analyze data to generate insights and inform interim-study decisions:
• Provide statistical support during proposal development, data analysis, reporting of study findings and training;
• Develop and maintain multiple databases for Butaro HDSS including other nested and longitudinal studies;
• Work closely with field data collectors, enumerators, research assistants and HDSS cohort manager in the day-to-day running of the Butaro HDSS;
• Support the statistical analysis, design and reporting of research studies conducted by the institute of Global Health Equity Research (IGHER);
• Any other tasks as designated by the supervisor
  
  
  

   Qualifications 

The ideal candidate will have the following credentials and experience:

• MSc degree in a related field (e.g., statistics, computer science, epidemiology)
• 5+ years of experience in data management and analysis
• Experience with large datasets preferably in population based longitudinal studies
• Strong ability in utilizing computer applications including STATA, R and other applicable quantitative data analysis platforms. Knowledge of programming using a common language like R.
• A publication record that demonstrates the candidate’s capacities in health research
• Ability to work under pressure, meet tight deadlines, and manage competing priorities
• Ability to work independently and as part of a team

How to Apply: 

Applicants should provide: (1) a resume, (2) a cover letter detailing interest and aptitude for the position, (3) names and contact information of three professional references who can attest to work experience, and (4) copies of all degrees earned. Please upload your cover letter and copies of degrees as a single PDF file under “Additional Files” on the application page.   Application Deadline 20th July 2024

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organizational Profile 

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment: 

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Click here for more details & Apply

Clinical Nursing Education Specialist

Description

Position Title: Clinical Nursing Education Specialist

Reports to: Chair, Center for Nursing and Midwifery

Location: Full Time Based at UGHE with up to 30% travel

Position Overview:

The Clinical Nursing Education Specialist leads the development of capacity-building curricula and tools primarily for clinical nurses and other interdisciplinary team members for PIH care delivery sites and UGHE’s Center for Nursing and Midwifery. In addition, they will update and modify existing curricula and other capacity-building tools for key Partners In Health (PIH) and UGHE initiatives and priorities at coordination and clinical cross-sites. The Cross Site Nursing Education Specialist will collaborate in building the capacity of site-based training teams and other site-based teams to effectively plan, implement, and evaluate educational and training capacity-building initiatives. They will collaborate with PIH and UGHE teams to align their curriculum, educational and training efforts with PIH’s and UGHE’s strategic plan and priorities; and provide training-related technical assistance and guidance to other PIH teams and external partners as needed.

Responsibilities

Create and revise educational, and training curricula and other capacity-building tools (45%)

• Create educational curricula and other capacity-building tools for coordination and clinical nursing programs. This involves assessing needs, defining objectives, writing and editing content, tailoring content to the local context and incorporating site-specific protocols, conceptualizing content into the appropriate medium, and developing methods of assessment. Outputs include curriculum for specific programs, facilitator manuals, participant handbooks, slide presentations, flip charts, job aids, pre-and post-tests, other participatory materials and assessment tools.
• Review and edit curricula and other tools to ensure consistent quality, content, methodologies, approach, and style to be used by PIH and/or UGHE.
• Maintain a resource library of all coordination and clinical cross-site educational curricula and training-related materials that can be made to be used by PIH and UGHE counterparts through a learning management system.
• Conduct a landscaping assessment to identify care delivery site needs, priorities and key factors that will need to be considered and modified implemented to effectively create optimal environments for training and education at care delivery sites

Supporting Training and Educational Capacity Building Across OnePIH (30%)

• Collaborate in the building of capacity and skills across OnePIH nursing and midwifery (care delivery sites, UGHE, coordination site, Center for Global Health) and other site-based teams to effectively plan, implement, and evaluate continuing education and other capacity-building initiatives. This includes developing processes, tools, and structures to effectively accompany clinical educators support training and educational implementation and monitor and evaluate classroom trainings and other capacity building efforts.
• Develop and strategically use monitoring and evaluation systems and tools across sites to improve capacity-building materials and site-based training and educational planning, delivery, and outcomes, in collaboration with site-based curriculum, training and educational specialists and the curriculum and training manager, if applicable.

• Chair and oversee the One PIH nursing and midwifery educational subcommittee to identify curriculum priorities with the care delivery sites and the best route for curriculum implementation
• Support clinical and nursing educators in the roll out and implementation of curricula developed to students and clinicians at care delivery sites.
• Support nursing, midwifery, additional stakeholders, and accrediting bodies at care delivery sites to establish a pathway to getting curricula content recognized within each country.

Supporting clinical and educational, capabilities at the Center for Nursing and Midwifery at UGHE (25%)

• Developing the clinical nurse and midwifery educator curriculum
• Lecturing and providing practicum support for the delivery of the Masters in Global Nursing Leadership
• Supporting junior faculty development in clinical nursing and midwifery education
• Teaching across interdisciplinary programs
  
  
  

Qualifications:

• Registered Nurse with a master’s degree in education, health education, public health or a related field, PhD preferred, Or a bachelor’s degree with at least 5 years’ experience
• At least 5 years of experience planning, implementing educational and training programs and projects including course curriculums.
• At least 5 years of experience designing, developing, and editing professional-level educational materials for adults in international healthcare and resource-poor settings.
• Experience delivering education to a range of audiences (low literate adults, training of trainers, health professionals, etc.).
• Demonstrated understanding of adult learning theory, interactive skill building, and appropriate methodologies for culturally diverse communities and various literacy levels.
• Demonstrated possession of excellent interpersonal and organizational skills; written and oral communication skills.
• Demonstrated ability to manage complexity and prioritize multiple tasks.
• Ability to work productively in highly collaborative settings while also functioning independently.
• Demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants.
• Experience working with regulatory and or accrediting bodies such as nursing and midwifery councils and boards, preferred
• Simulation experience, preferred
• Experience with computer applications and internet research.
• Proficiency in English required
• Ability to travel to PIH sites as needed.
• Commitment to social justice and health care issues.
• Experience living and working in resource-poor settings preferred.
• Experience working with learning management systems
  
  
  

How to Apply:

Applicants should provide: (1) a resume, (2) a cover letter detailing interest and aptitude for the position, (3) names and contact information of three professional references who can attest to work experience, and (4) copies of all degrees earned. Please upload your cover letter and copies of degrees as a single PDF file under “Additional Files” on the application page.  Application Deadline July 20th 2024

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organizational Profile

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Click here for more details & Apply

Chair, Center for Leadership in Global Health Equity

Description

Title: Chair, Center for Leadership in Global Health Equity

Reports to: Deputy Vice Chancellor of Academic Affairs

Location: Kigali and Butaro with travels locally and Internationally

Role Purpose: This role is responsible for the creation and delivery of custom  certificate courses to train global health implementers. The Chair is also responsible  for leading the development and implementation of the Executive Education strategy  within the University. There is potential for this role to hold a faculty position, depending  on the candidate’s qualifications.

KEY RESPONSIBILITIES
Academics/Programmatic Responsibilities 

• Oversee program design and implementation of short-course certificate programs in  health care delivery, management, and leadership in line with market needs and  global standards;
• Work in partnership with UGHE teams focused on the programmatic, financial,  operational, and administrative, with keen attention to and the responsibility for  success in both content delivery and program operations;
• Lead the recruitment of the department’s full-time and part-time hires as necessary;
• Oversee monitoring and evaluation processes to track programmatic data and to  apply lessons learned to not only continuously improve existing programs but also  to thoughtfully accelerate the growth of the Executive Education portfolio;
• Oversee participants’ admission process in collaboration with program organizers  and donors, as needed;
  
  
  

Pending background and interests:

•  Serve as a teacher and mentor to Executive Education participants, MGHD  (Global Health Delivery) and MBBS (MD) students;
• Participate in the teaching and learning programs across the different  academic programs at UGHE such as Gender Equity, MGHD (Global Health  Delivery), MBBS (MD) and others ;
• Conduct academic research and quality improvement activities in  collaboration with faculty members and staff of UGHE.

Business Development and Administration Responsibilities 

• Retain existing clients supporting executive education offerings that leverage UGHE  and Partners In Health’s unique expertise to enhance the University’s community  impact;
• Identify and actively network with prospective clients to cultivate strong  relationships, establish a solid program pipeline, and build the capacity of leaders  within their organizations (governmental, nongovernmental, and private sector)  through Executive Education;
• Develop and manage the department’s budget;
• Oversee the recruitment of faculty and other teaching-related staff and support the  courses’ content development process and delivery;
• Serve on different UGHE committees and responsibilities as assigned by the  leadership;
• Supervise Executive Education team members, supporting their growth,  performance, and professional development.
  
  
  

Other responsibilities 

Be member of different committees and working groups

QUALIFICATIONS  

• At least 5 years of management experience in a Chair-level position required (7+  years preferred), ideally within an international educational environment;
• PhD or Master’s in public/global health, education, business,  administration, or a related field;
• Knowledge of the Executive Education market/industry on a global scale required;
• Fluency with global health issues;
• Knowledgeable about the landscape of global leadership training; leadership  coaching certification or other relevant credential an added bonus.
• Deep connections and contacts within global health networks;
• Demonstrated experience in business development, complex sales, and strategic  partnerships development;
• Exceptional written and oral communication skills and the ability to adapt  communications to a range of audiences;
• Demonstrated experience working with a variety of organizations, including NGOs,  governmental bodies and ministries, and global universities;
• Commitment to social justice and health care equity.
• English proficiency required; French proficiency strongly preferred.
  
  
  

 How to Apply

Applicants should provide: (1) curriculum vitae, (2) Degree, (3) A cover letter describing your interest in UGHE and relevant experience. Please upload these under the ‘Additional Files’ tab on the application page.  Application deadline: July 20th 2024

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Organizational Profile 

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. The UGHE Center for Equity in Global Surgery (CEGS) is focused on contributing solutions to the imbalance in surgical access through five key pillars- Fellowship, Education and Training, Global Convening, Research and Innovation, and Policy and Advocacy. In partnership with several global surgery organizations, the Center provides support for both undergraduate and postgraduate curriculum development in the surgical sciences, clinical and community-based research across sub-Saharan Africa, and support for regional surgical, obstetrics, and anesthesia plans.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment: 

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Click here for more details & Apply

E-Learning Manager

Description

Job Description: E-learning Manager

Position Title: E-learning Manager

Location: University of Global Health Equity (UGHE), Butaro Campus with home base in Kigali

Reports To: Chair: Centre for Transformative Technologies

Position: Full-Time

Overview: 

The University of Global Health Equity (UGHE) is seeking a highly qualified E-learning Manager to support and enhance its academic programs. The successful candidate will be an expert in Canvas as a Learning Management System (LMS) and possess extensive experience in online teaching and assessment, developing and managing an e-learning programs, training staff and faculty, and designing e-learning work across various departments. Additionally, the candidate will be responsible for managing the UGHE LMS platforms such as Canvas, Elantra and Populi, as well as administering all related digital subscriptions and software.

The candidate will be required to understand the importance of the following aspects of an e-learning program: Pedagogical, technological, evaluation, management, and support.

Key Responsibilities:

LMS Management and Support: 

• Serve as the primary administrator and expert for Canvas and the other UGHE LMS ensuring optimal functionality and user experience.
• Manage and support additional LMS platforms, including Elantra and Populi
• Oversee the administration and maintenance of e-learning systems, ensuring seamless integration and operation

E-learning Content Development: 

• Collaborate with academic departments to design, develop, and implement high-quality e-learning materials.
• Provide instructional design support and guidance to faculty for creating engaging and effective online courses
• Ensure that all e-learning content adheres to best practices and accessibility standards
• Curriculum development skills including knowledge of instructional design principles.

Online Exams and Assessments: 

• Develop and manage online examination processes, ensuring security, integrity, and efficiency
• Provide training and support to faculty and students on the use of online exam tools and platforms.
• Implement and oversee procedures for online exam proctoring and grading

E-learning resources Management: 

• Maintain and expand the university’s e-learning library, ensuring a comprehensive collection of digital resources
• Curate and manage access to e-books, journals, multimedia content, and other educational materials
• Implement and manage a system for tracking and reporting usage of e-learning resources.
  
  
  

Training and Development: 

• Conduct regular training sessions and workshops for faculty and staff on the effective use of e-learning tools and technologies
• Develop training materials and resources to support ongoing professional development
• Provide one-on-one support and coaching to faculty and staff as needed.

Technical Support and Troubleshooting: 

• Provide technical support to students, faculty, and staff for all e-learning systems and tools
• Troubleshoot and resolve issues related to LMS functionality, online exams, and e-learning resources
• Liaise with IT support teams to address and resolve more complex technical issues
• Experience with ChatGPT and current AI developments.

Subscription and Software Management:

• Administer all subscriptions and software licenses related to e-learning, ensuring timely renewals and cost-effectiveness
• Monitor and manage budgets related to e-learning technology and resources
• Stay up-to-date with emerging e-learning technologies and make recommendations for new tools and platforms.

Qualifications: 

• Master’s degree in Education, Educational Technology, Information Technology, or a related field
• Minimum of 5 years of experience in e-learning management, instructional design, or a related role
• Expertise in Canvas LMS is mandatory, preferred additional experience with Elantra and Populi.
• Proven experience in managing online exams and e-learning resources.
• Strong technical skills and proficiency in e-learning software and tools
• Excellent organizational and project management skills
• Strong communication and interpersonal skills, with the ability to train and support diverse user groups
• Ability to work independently and collaboratively in a fast-paced academic environment
• Experience in a medical school is a plus
• Commitment to the mission and values of UGHE.
  
  
  

How to Apply: 

Applicants should provide: (1) a resume, (2) a cover letter detailing interest and aptitude for the position, (3) names and contact information of three professional references who can attest to work experience, and (4) copies of all degrees earned. Please upload your cover letter and copies of degrees as a single PDF file under “Additional Files” on the application page before July 20th, 2024.

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organizational Profile 

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment: 

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Click here for more details & Apply

Nursing Programs Manager

Description

Title: Nursing Programs Manager

Reports to: Chair, Center for Nursing and Midwifery

Location: Butaro and Kigali, Rwanda

Employment status: Full Time

The Center for Nursing and Midwifery(CNM) at UGHE was launched in 2020 with the mandate of advancing the global nursing and midwifery workforce through education, partnerships, research and community building, all with the aim of meeting the population health needs of the poorest and most vulnerable.

The Nursing Programs Manager is responsible for coordinating all educational offerings at the CNM, managing the clinical planning of all nursing programs, coordinating and implementing program courses, supporting all students enrolled in programs at CNM, including managing digital platforms to ensure students are receiving adequate support for both content and clinical experiences. The Manager will work collaboratively with CNM faculty to ensure equitable and opportunities and outcomes are met for all students. The Manager will provide dedicated and intentional oversight of all partnerships and collaborations including clinical affiliates.

Role Purpose: 

Under the guidance of the Chair for the Center for Nursing and Midwifery(CNM), the faculty will coordinate all nursing programs, providing student support and participate in the delivery of advanced level trainings for nurses and midwives. In addition, the coordinator will support other units at UGHE to achieve the overall mission and vision of the institution.

Key Responsibilities 

Expert coordination of all nursing activities: With the following essential duties:(80%)

• Collaborate with Nursing faculty on planning, coordinating, and implementing the assigned program(s) and orientation.
• Meet with the students regarding ongoing learning  and other needs.
• Serve as a liaison for the Nursing programs, partners and collaborators, including clinical affiliates
• Review QI project locations, global clinical locations and schedules of available preceptors. Assigns student preceptors accordingly.
• Orient instructors, including clinical instructors, mentors and coaches regarding their roles in facilitating the students’ experience.
• Design appropriate rubrics for student instruction including global experiences and clinical placements
• Consult with students, coaches, mentors and clinical instructors, and preceptors to ensure the needs of the students are adequately met.
• Verifiy all documents for students and faculty.
• Verifiy minimum requirements are met for employment of partners, collaborators,preceptors and clinical instructors.
• Collaborate with the SimLab Team to identify and support the transfer of knowledge from the classroom to lab and ultimately to the clinical setting.
• Assist with the remedial training in the SimLab.
• Manage digital platforms and analyze data to improve retention and learning
• Serve as a faculty advisor for students in the assigned program(s).
• Assist with the evaluation of the assigned program(s) and courses, including but not limited to, course completion, program retention, licensing exam pass rate, job placement, and graduate surveys.
• Aggregates, disaggregates, and analyzes data to support the improvement of student learning outcomes.
• Submit global health experiences and clinical requests and send student information to sites each semester.
• Support student success and inform Chairof CNM of any student issues (academic, attendance, behavior, cheating, and plagiarism) in assigned program(s) as soon as possible.
• Maintain digital records of the programs, including course notebooks and other documentation as required by the National Council of Nursing and Midwifery.
• Maintain a minimum of five posted office hours per week for student conferences.
• Regularly participate as a member of assigned institutional committees and attend scheduled program/department meetings.
• Engage in professional development, specifically related to instruction and program development.
• Perform community service activities, participate in student recruitment efforts as directed, and collaborate with marketing on strategies for program growth.
• Experiment with new, innovative teaching techniques.
• Obtain and maintain certification in online delivery systems as required by the college.
• Demonstrate proficiency in technology.
• Maintain proficiency in all areas of nursing.
• Student Support – 30%
• Faculty Support and Academic Coordination – 50%
• Lecturing on UGHE Nursing and Midwifery and other academic and executive education courses(20%)
• Support curriculum development of academic, executive and short courses
• Prepare and give lectures
• Assess and grade students
• Support students’ Quality Improvement and Leadersship projects
• Be a part of the Center for Nursing and Midwifery lecturing team
  
  
  

QUALIFICATIONS AND EXPERIENCE 

• Qualified Registered Nurse/Midwife.
• Master’s in Nursing and or Midwifery or related health specialization e.g Public Health
• 5 years of clinical nursing and or midwifery experience
• 5 years of teaching experience
• Preferable experience  working in Rwanda
• Preferable experience working in an academic institution
• Excellent interpersonal, communication, facilitation, and presentation skills.
• Ability to work both collaboratively and independently.
• Commitment to work in a fast-paced environment

CORE COMPETENCIES 

• Strong technical skills around student support and coordination of nursing and midwifery academic and educational offerings.
• Coaching and mentorship skills
• Excellent written and oral communication skills in English

BENEFITS: As per UGHE’s salary scale  

To Apply  

Applicants should provide: (1) a resume, (2) a cover letter, (3) names and contact information of three professional references who can attest to work experience, and (4) copies of all degrees earned. Please upload your cover letter and copies of degrees as a single PDF file under “Additional Files” on the application page before July 20th, 2024. 

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organizational Profile  

The University of Global Health Equity (UGHE) is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015 with its flagship degree program: the Master of Science in Global Health Delivery. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality health care to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment 

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.  UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment.  By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

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Job Title: Outsourcing Sales & Marketing Services

Job Location: Country Wide

Start Date: As soon as possible

About Tri- Seeds Co. ltd

TRI-Seed Co. Ltd is a Rwandan Profit Making Organization, established in May 2019 by prominent Rwandan investors who were inspired to contribute to Rwanda’s development agenda, of improving the quality of life and standards of rural based Rwandans directly through gainful employment in seed production and distribution, and enhancing farmers’ access to improved seeds.

About the Role

We’re hiring a proactive Company that will be responsible for sales and executing campaigns that are targeting to grow our product’s market share and brand awareness. This is a hands-on, multidisciplinary and dynamic position assignment, requiring close collaboration with agro- dealers and other related parties in the whole seed value chain.

Key Responsibilities:

• Identify customers’ trends and preferences, competitor offerings and strengths as well as aggressively increase sales.
• Act competitively to leverage company’s sales,
• Lead and own sales activities from Kigali Main warehouse and manage all sales activities country wide.
• Investigate the performance of the company’s sales campaigns and strategies through everlasting key performance metrics.
• Create innovative sales campaigns depending on robust data and present the recommendations to management.
• Establish and maintain relationships with new and existing clients through networking and prospecting.
• Create goals and objectives in order to approach customers through appropriate marketing channels.
• Help in outbound sales activities by displaying expertise in certain areas such as events planning, advertising, optimization and content development.
• Client Onboarding: Lead the sales cycle. This includes leading negotiations, closing deals, and overseeing the client onboarding process, ensuring that new partnerships are profitable and align with the company’s service capabilities.
  
  
  

Requirements

• Registered Company In Rwanda
• Having staff with strong verbal and written communication skills in Kinyarwanda/English/French
• 3 years + of working experience in providing outsourced services with focus to sales.
• Proper understanding of the agribusiness sector and/or having related experience especially in the area of seed production and distribution

Submitting your application

If you are interested in this position, kindly prepare the following:

1. Technical and financial proposal for outsourcing sales services of TRI-SEEDS Co Ltd seeds;
2. Curriculum Vitae (CV);
3. CV for the past Experience; 4. RDB registration Certificate.
   
   
   

How to apply

Interested, qualified candidates may submit their applications with CVs, motivation letter, certified copies of relevant academic and professional certificates, and contact details for at least three professional references. Applications should be addressed to the TRI-SEEDS Co Ltd Chief Executive Officer, via email to truseedsltd@gmail.com or be deposited at the TRI-SEEDS Ltd Office located at KG 5 Av/13, Kamukina, Kimihurura, Gasabo District, not later than 25 June 2024 at 5:00 pm.

Jean Bosco SAFARI

TRI-SEEDS Co Ltd CEO

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Terms of Reference: Director of Community Outreach

Position Title: Director of Community Outreach

Duty Station: Kigali, Rwanda with occasional travel requirements

Start Date: Immediate

Salary: Competitive

Reporting Line: Deputy Executive Director

Background:

Health Development Initiative (HDI) has been a leader in improving healthcare quality and accessibility for all Rwandans since 2005. Founded by a group of dedicated Rwandan physicians, HDI leverages a multidisciplinary team approach integrating medicine, public health, policy advocacy, litigation, and community development to bridge gaps between communities and healthcare systems. HDI is committed to empowering Rwandans, particularly marginalized groups, to lead healthy lives free from preventable diseases and conditions.

Objective:

The Director of Community Outreach will lead HDI’s community health programs, focusing on technical and programmatic leadership in project design and implementation, and ensuring integration of community outreach with broader human rights and health system strengthening initiatives.

Key Responsibilities:

Strategic Leadership and Management:

• Provide strategic direction and leadership across all community health programs.
• Develop and refine program monitoring and evaluation mechanisms to align with international and national standards.
• Foster integration of community health and outreach efforts with human rights-based programs and other HDI sectors.

Program Development and Oversight:

• Coordinate with senior management to implement program recommendations and enhance program efficiency and impact.
• Lead coordination efforts within health sector working groups and ensure effective district-level collaborations.
• Regularly visit field sites to identify program expansion opportunities and drive improvements.

Capacity Building and Staff Management:

• Train, supervise, and mentor staff under direct report; set performance objectives and indicators.
• Contribute to the knowledge management efforts by documenting and sharing best practices and lessons learned.
  
  
  

Reporting and Compliance:

• Ensure timely submission of high-quality work plans, reports, and financial documentation.
• Uphold a culture of respect and zero tolerance for discrimination, abuse, harassment, and exploitation.

Qualifications and Experience:

• Education: Bachelor’s degree in Medicine, Pharmacy, Law, Human Rights, Public Health, or related field; Master’s degree is an added value.
• Experience: At least 3 years of experience in project management, including monitoring and evaluation, preferably in Sexual and Reproductive Health or community development sectors.

Skills:

• Proven leadership in high-profile meetings and stakeholder engagement.
• Familiarity with the Rwandan court system and case litigation.
• Experience in managing donor-funded programs and knowledge of project cycle management.
• Proven experience in strategic planning and execution within health programs
• Knowledge of budgeting, financial management, and resource allocation
• Willingness to work flexible hours, including weekends as needed
• Strong analytical and critical thinking skills; excellent project management capabilities.
  
  
  

Additional Skills:

• Strong interpersonal skills with fluency in English and Kinyarwanda; French proficiency is an asset.
• Commitment to gender sensitivity and intercultural understanding.

Application Process:

Interested candidates should send their CV, cover letter, education certificates, and three references to recruitment@hdirwanda.org or submit hard copies at our office by July 3rd, 2024, at 11:59 PM.

HDI is an equal-opportunity employer. Female candidates are strongly encouraged to apply.

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Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive nancial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda; DRC and South Sudan, Equity Bank is now home to nearly 8 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.

Responsible for managing cash transactions for customers, including both payments and deposits, in accordance with established bank policies and procedures. Ensuring prompt and accurate handling of all customer inquiries to meet required turnaround times (TAT) effectively.

Key Responsibilities and Accountabilities

• Responsible for prociently managing cash transactions and payments, focusing on accepting both cash and checks for deposit. Diligently verifying the accuracy of deposit slips and ensuring precise processing of cash withdrawals.
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Effectively managing customer inquiries and requests regarding account balances, statements, cheque books, and digital banking products.
• Generating reports on newly opened accounts
• Undertake any other duty assigned by line manager from time to time 
  
  
  

Qualification , Experience, Skills and Attributes

• Bachelor degree in Business or a related eld such as Information Technology, Law, or Social Sciences.
• Having graduated with First or Second-Class honours, Upper division
• Demonstrates a strong ability to establish and nurture positive relationships with customers.
• Possessing procient computer skills and a high level of competency in utilizing essential oce software programs.

If you meet the above requirements, we kindly invite you to submit your application quoting the job opportunity you are applying for to the email address below by 20th June 2024. Please include detailed Curriculum Vitae, copies of the relevant certicates, testimonials, and daytime telephone contact and email address.

Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights, values and what they bring to the workplace.

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INTERNAL & EXTERNAL JOB VACANCY –Customer Service Operations Manager

CONTEXT

The Customer Service Manager operates at OpCo level and reports to the Customer Service, Logistics and Planning (CSLP) Manager of the OpCo.

Direct reports to the Customer Service Manager usually are Customer Service Representatives (Agents & Telesales).

JOB PURPOSE

• The Customer Service Operations Manager is one of the main contributors to the CSLP vision to:
• Drive Customer Satisfaction & loyalty by building a customer centric organization;
• Drive Cost optimization via service strategy;
• Increase Revenue by ensuring service excellence.

The Customer Service Manager is responsible for:

• Managing the day-to-day customer service department, including Order Management (from Order to Cash) and Customer Relationship Management (RQC – Request, Query & Claim)
• Building a true customer centric organization by coaching, training & sharing best practices to the CS team & relevant stakeholders
• Establishing a continuous improvement team by maintaining a Customer Value Pillar through the TPM methodology
• Driving and implementing Customer Profitability, i.e., Cost-2-Serve and Logistics Trade Terms agreements
• The interface with Customer Supply Chain teams, managing customer relation, leading joint initiatives, and developing partnerships.
• Ensuring internal alignment both upstream with Production and Logistics and downstream with Sales and Finance.
• Establishing a safety culture across the CS team
  
  
  

DUTIES AND RESPONSIBILITIES

1. SAFETY

• Focuses on safety – with clear focus and training plans in place for employees
• Ensures Business Continuity within Customer Service by creating a safe & comprehensive work environment
• Enable safe & transparent communications inside the CS department & ensure actions follow up are taken based on survey results

2. CUSTOMER SERVICE STRATEGY

• Leads the process of Customer Service Strategy Development and Deployment.
• Constructs 3 Year Customer Service Vision and leads annual refreshing of plans.
• Create a customer service segmentation for customers.
• Develops, monitors, and ensures execution of Customer Service Strategy and plan to deliver optimal balance of customer satisfaction, service levels and cost as % of revenue:
• Manages and promotes communication and cross-functional collaboration:
• Internal communication and cross-functional collaboration with Sales, Finance, Logistics and Production.
• Development of cross-functional customer teams for key customers
• External communication with customers, ensuring trustful customer relations and Customer Satisfaction

• Uses TPM methodology and Customer Value Pillar as toolkits for continuous improvement.
  
  
  

3. ORDER MANAGEMENT

Monitors and leads the execution of order processing flow from acquisition to billing/cash.

• Order Acquisition: Increase automation of Order Acquisition (e.g., Promotion of electronic ordering methods)
• Order Validation: Logistics Trade Terms Compliance, alignment with credit control
• Order shipping: Alignment with Logistics Team for out-of-stocks and peaks preparation
• Billing: Ensure billing consistency, price checking and compliance with Customs (for export)
• Cash: Ensure coordination with Account Receivables to ensure payment and act as escalation if needed

4. CUSTOMER RELATIONSHIP MANAGEMENT   

Develops and leads Change to a Customer Centric Organization by:

• Ensuring robust Customer and Product data via right governance and alignment with Master Data experts
• Actively working on enabling one-source of E2E customer information together with Sales, Trade Marketing, Finance and CS&L.
• Promoting usage of E2E customer information at any point of customer contact (Telesales, e-portal, Sales Reps, KAMs, LKAMs)

Leads customer Request, Queries & Claims (RQC) by:

• Managing the process of capturing customer queries.
• Monitoring and evaluating the resolution process, with involvement of relevant stakeholders within agreed SLAs.
• Tracking and recording common customer complaints, and proactively & cross functionally acting upon to achieve claims reduction.
• Managing proactive communication & care to Customer
  
  
  

5. CUSTOMER PROFITABILITY & NEGOTIATION WITH CUSTOMERS      

Actively drives insights on Customer Profitability by:

• Ensuring Cost-2-Serve (C2S) visibility in-place (per Customer and SKU)
• Collaborating with Finance and Sales to integrate C2S in Customer P&L.
• Coordinating business cases creation per customer based on C2S.
• Owns and manages the Logistics Trade Terms (LTT) agreements with Customers, while ensuring:
• Development of LTT agreements
• LTT agreements are measured, tracked, reviewed, and enforced
• Sales cooperation & alignment with agreed commercial Trade terms
• Negotiates or supports the Key Account Manager in negotiations with customers from the perspective of logistics.

6. CUSTOMER COLLABORATION & JOINT VALUE CREATION

•       Owns the Customer Supply Chain agenda.
• Detects opportunities and implements Supply Chain collaboration initiatives with key Customers aiming at joint value creation.
• Organizes and conducts regular CS&L visits to Key Customers.
• Implement VoC (Voice of the Customer) program with regular surveys

MANAGEMENT INFORMATION REPORTING   

• Provides clear and accurate information on Customer Service performance via:
• Managing the reporting of service level agreements, costs and KPIs (ex: Case Fill Rate, NPS & Zero Touch Order)
• Ensuring there are clear metrics across all KPIs
• Ensuring Root Cause Failure Analysis on KPIs
• Limited manual interventions

8. ORGANIZATION AND PEOPLE MANAGEMENT

Actively drives a customer centric culture in the OpCo and ensures cross-functional alignment.

Effectively organizes and manages a team of people by:

• Creating a safe, fun & comfortable place to work
• Having right team structure and roles in-place
• Driving an aligned and focused culture through clear performance targets and regular one-on-ones
• Implementing talent development and competences development while supporting PDP construction
• Ensuring business continuity through succession planning
• Contributes to Global CS capabilities and CS community
• Influences the industry agenda in their OpCo
  
  
  WORKING AND THINKING LEVEL      

Minimum University degree in Management, Business Administration or Marketing

10. EXPERIENCE            

• At least 4-5 of years of relevant working experience dealing with Customer Relationship Management
• Experience in dealing and managing large and complex orders will be an added advantage

11. SPECIFIC SKILLS     

• • Ability to effectively work cross-functionally
  • Ability to think both on strategic and operational level
  • Strong E2E Supply Chain knowledge
  • Ability to understand and explain the financial and economic effects of Customer Service Management
  • Ability to effectively Understand Customer needs & build strong relationships
  • Financial and commercial understanding
  • Strong project management skills
  • Strong Leadership Skills
  • Experience of working directly with Customers
  • Excellent proficiency of Kinyarwanda and English both oral and written

HOW TO APPLY

As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision are purely based on your shown knowledge, competences, and behaviors during the assessment process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.  In case you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com  (no applications will be accepted through this email).

The HR Business Partner Team will be available to support in the application process and the closing date for submission of applications is Wednesday, June 26th, 2024.

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JOB OPPORTUNITY

WASH Finance SPECIALIST

World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2021-2025 seek to reach 2 million of the most vulnerable children. This is done through programming in Resilience and Livelihoods, WASH and Health, Child Protection and Education.

 World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced Rwandan national for the role of WASH Finance Specialist, joining an established and experienced team. This stimulating position incorporates a range of skills and development in multiple areas, allowing for an exciting opportunity for career growth in a dynamic, global organization. It will be based in Kigali, Rwanda and reports to the Health and WASH TP Manager.

 Purpose of the position:

The WASH Finance Specialist will work closely with the WASH TP Manager within the World Vision Rwanda (WVR) office and will be responsible for the implementation and coordination of the WASH Financing project in accordance with the project scope, schedule, and deliverables. The WASH Finance Specialist under the guidance of the WASH TP Manager will follow the day-to-day activities of the project. The role involves collaborating with various stakeholders to secure funding, optimize resource allocation, ensure the financial sustainability of WASH initiatives and monitor funding utilization. He/she will be a focal point of contact with Vision Fund (VF) counterparts, leverage VF’s retail experience in WASH microfinance, and primarily focus on financing for community-level water and sanitation Interventions. The WASH Finance Specialist will be based at WVR Head Office with travels in the field, where the WASH Financing Project will be implemented.

The major responsibilities include:

Minimum education, training and experience requirements to qualify for the position:

• Bachelor’s Water Engineering, Business Administration, Economics, or a related field.
• A master’s in any related fields will be an added advantage
• Proven experience (5 years) in WASH Financing, MFIs, preferably in water and sanitation financing or the development sector.
• Strong analytical skills with the ability to interpret financial data and trends.
• Knowledge of project management practices.
• Excellent communication and negotiation skills, with the ability to build relationships and influence stakeholders including public engagement

Proficiency in MS Office suite.

Required Professional Experience

• An experienced professional with at least 5 years in finance, infrastructure and/or development work.
• Minimum of 3 years’ experience in implementing financing and MFI solutions in the development sector.
• Experience in managing relationships with multiple stakeholders such as central government agencies, local government officials, humanitarian/development organizations, community users’ groups, and financial entities.
• Experience with development project management tools such as log frames, monitoring and evaluation tools and budgets
• Cross-cultural sensitivity, flexible worldview, and ability to work with a wide range of people from different backgrounds.
• Experience in mainstreaming gender, environment, peace-building, disability, child protection, and or institutional development.
• Experience in problem-solving, especially adapting global best practices to local contexts.
• Proven ability to take and develop lessons and learning for project scale-up.
  
  
  

Preferred Skills, Knowledge and Experience:

• Should be fluent in English and Kinyarwanda
• Knowledge of water and sanitation programming approaches in the developing world
• Knowledge of financial and capital markets, and structuring of social impact funds
• Knowledge of retail microfinance or banking
• Knowledge of how private donations and grant-funded projects can be built into financing strategies.
• Experience of reporting to funders

Knowledge of local water and sanitation policies and financing framework

Salary:

The salary is commensurate with qualifications and experience.

 NB: Women are highly encouraged to apply. 

How to apply:

Should you wish to apply for this position, please go:

https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/WASH-Financing-Specialist_JR33246

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on wvrwanda-recruitment@wvi.org (no applications will be accepted through this email).The closing date for submission of applications is 30^th June 2024; no late applications will be accepted. World Vision is committed to adult and child safeguarding and does not employ staff whose background is not suitable for working with children and vulnerable adults. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Note that only shortlisted candidates will be contacted.

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