JOIN THE FIGHT AGAINST ENERGY POVERTY!

Overview:

At Bboxx, we celebrate our differences and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.

Title: Product Analyst

Location: Kigali, Rwanda

Reporting to: Repair Centre Product Manager

About BBOXX

Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people, or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.

BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.

Your impact

The product failure rate analyst will be responsible to compute, analyze and report product failure across different markets with the aim to provide quality feedback to the Product team, QC team, and devices team to manage supplier warranty and continuous improvement of products.

What you can expect to be doing:

• Manage the entire repair dashboard.
• Develop reliable failure rate dashboards.
• Define Product Failures.
• Classify product failure rates (Mechanical, Electrical, User fault, Tampering, etc).
• Report product Failure rate analysis quarterly for all NGUs (Next Generation Utility) under SCaaS (Supply Chain as Service) and provide insights on the long-term impact of the maintenance cost and next actions to ensure continuous improvement.
• Work with the data insight team to develop and maintain the failure rates dashboards.
• Compare failure rates in different NGUs and understand what influences the variance.
• Work with the product team, QC team, and devices team to set acceptable failure rates and lifetime of products per year, set SLAs and ensure they are respected.
• Assess the cost of repair per product based on failure rates and determine when it makes sense to repair a product. 
• Provide feedback to the QC team and Suppliers for continuous improvement of products.
• Track and forecast failure rates and report the impact on B2B Maintenance costs

Skills & experience we are looking for

• Degree in computer science with focus in Data Science.
• 2 years experience in qualitive analysis using SQL and Power Bi.
• Communicator with clarity in cross-culture situations
• Fluent in written and spoken English
• Analytical problem-solving skills
• Experience with off-grid solar
• Experience developing a failure rate dashboard.
• Experience with electronic hardware
• Experience with qualitative and quantitative analysis
• Fluent in written and spoken French
• Degree in Electronics engineering. 

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer a few questions via our online application platform:

https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1219?c=bbox

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is February 16^th, 2022.

JOIN THE FIGHT AGAINST ENERGY POVERTY!

Overview:

At Bboxx, we celebrate our differences, and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.

Title: Product Associate Power DC

Location: Kigali, Rwanda

Reporting to: Product Manager Power DC

About BBOXX

Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.

BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.

Your impact

The Product Associate will be responsible for the larger SHS (bPower80-720) in the DC range. These products aim to provide customers with the full on-grid experience, off-grid. They will power larger appliances such as a TV, refrigerator, or a laptop.

The person in this role should have a deep passion for understanding customer needs and translating those into actionable insights. He/she will need a versatile skill set, including project management, analysis, basic business modelling and some engineering knowledge. The Product Associate should be an excellent communicator and equally comfortable talking to Bboxx executives in a boardroom as to customers in rural areas.

What you can expect to be doing:

The Product Associate will be responsible for end-to-end product management (from idea to launch) coordinating across all teams at Bboxx including Market Research, Hardware Development, Sourcing, Supply Chain and Finance. He/she will also work closely with the other members of the Power DC team which are responsible for the smaller SHS (bPower10-60) and solar appliances.

Key Responsibilities

• Set a roadmap for the launch of new products in the range, including all stage gates such as business model approval, requirements definition and the final pilot report
• Coordinate with the Market Research team to generate customer and competitor insights that will allow us to identify relevant use cases and product features
• Coordinate with the Finance team to develop a profitable business model for the Bboxx target markets
• Coordinate with the Hardware Development and Sourcing teams to design and begin producing the products
• Manage technical and commercial pilots to test products and learn about the market
• Work with Product Marketing, Customer Success, and the local teams in all Bboxx NGUs to agree on the go-to-market plan, including sales strategies, training materials, installation, and repair guides
• Evaluate the success of new product or feature rollouts and provide support as required

Skills & experience we are looking for

• At least 1-2 years of experience as a commercially driven product associate or equivalent experience (preferably in the off-grid energy sector)
• Bachelor’s degree in engineering, product design, business, or another relevant field, with a master’s degree preferred
• Excellent project management skills and the ability to coordinate many moving parts across diverse teams
• Top-notch communication skills with people who are not co-located
• Experience conducting quantitative and qualitative customer research, both in the form of surveys and in-person interviews
• A strong understanding of business fundamentals, with some experience creating and using business models and doing basic financial analysis
• Data analysis skills, particularly in Excel, and ability to generate insights from data
• Experience working in East and/or West Africa strongly preferred
• Some knowledge in visual design, human-centred design or mechanical/electrical engineering is a plus, but not required.

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1218?c=bboxx .

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is February 25^th, 2022.

JOIN THE FIGHT AGAINST ENERGY POVERTY!

Overview:

At Bboxx, we celebrate our differences and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.

Title: Head of Retail Sales

Location: Kigali, Rwanda

Reporting to: Chief Marketing Officer

About BBOXX

Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.

BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.

Your impact

As Head of Retail Projects, you will be responsible for creating innovative strategies and the associated project roadmaps for improving sales, agent network management, and developing effective tools which will help Bboxx operations to surpass their sales targets and a sustainable retail network.

What you can expect to be doing:

• Identify vision to realize 10X increase in sales in Bboxx markets
• Define and deliver on the short and long-term sales strategies relevant for each Bboxx operation by conveying the commercial B2C sales objectives to the local markets effectively.
• Manage improvement projects with the pulse team to improve the retail network
• Ensure retail best strategies are followed in all Bboxx Operations in Africa
• Find clever ways to analyze the sales results in order to find improvement opportunities
• Identify a set of key projects that will enable Managing Directors of Bboxx operations to meet their sales targets/objectives.
• Work closely with the Marketing team to ensure the B2C value propositions are in line with the brand vision and communications framework.
• Analyze sales channel strategy and structure, especially the agent sales network. Review the incentives in place and propose recommendations through a business case with clear ROI.
• Provide coaching and training to the Retail team across Bboxx operations and improve Skills of the retail team. Provide training, scheduling, coaching, and managing sales teams to meet sales objectives.

Skills & experience we are looking for

• 7-10 years experience in a senior marketing/sales role leading and coaching a team.
• Proven success stories of performing above expectations on strengthening company’s sales channels & sustainable strategies.
• Team player capable of effectively communicating with a large variety of external and internal stakeholders (at Group and Country Operations level)
• Strong analytical, organizational, and creative thinking skills.
• Knowledge of data analysis and report writing
• Excellent written and oral communication skills, fluency in English, Fluency in French is a plus.
• Experience in the off-grid energy sector would be a plus
• Familiarity with Agile Project Management frameworks
• Experience with the Human Centered Design approach

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1217?c=bboxx .

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is February 25^th, 2022.

Operations Manager

ORGANIZATION PROFILE

Heart of Worship in Action Foundation ‘HOWFOUNDATION’ is a non-for-profit organization incorporated and headquartered in Ontario, Canada. HOWFOUNDATION exists to unlock potential, empower and inspire marginalized people with focus on women victims of sexual abuse and orphans by providing capital resources and support because we believe in potential inside them despite difficulties they struggle to overcome. Our main objectives center around relief of poverty by providing job skills training, mentoring, and employment assistance, and by providing food and other basic necessities of life to individuals in need.

HOWFOUNDATION is defined by three values, including Faith & Worship, Integrity & Honesty, and Accountability & Transparency

POSTING

How Foundation is seeking an Operations Manager in its Rwanda chapter to provide business planning, operation support, and analysis to support a dynamic operational system. The operations manager owns the budgeting, forecasting, and decision support processes and is responsible for preparing management reports with analysis, quarterly reforecasts, and assisting with annual business plans. This position requires a professional with strong communication skills who is detail oriented, analytical, self-motivated, collaborative, and innovative to successfully execute the duties of the role.

This position will be based in Kigali.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide technical expertise in program development by ensuring effective design, planning, and management including work plans and annual reports.
•  Identify, create and capitalize on funding opportunities for further growth of How Foundation’s program.
• Stay alert to funding opportunities that come available and pursue relevant leads.
•  Contribute to projects design and proposal development.
• Design and implement business strategies, plans, and procedures.
• Set comprehensive goals for performance and growth.
• Oversee daily operations of the organization and the work of executives.
•  Designing and implementing business operations.
•  Establishing policies that promote organization’s culture and vision.
•  Raise fund and liaison with national and international donor partners.
• Oversee and management of ongoing projects and initiation of new projects.
• Pitching the foundation to public and private institutions
•  Manage the budget process and deadlines.
•  Communicate complex financial results and business performance with leadership at all levels.
• Provide financial insights and analysis for various business problems or questions.
•  Monthly, quarterly, and annual reporting of financial results and key performance indicators to board members and Headquarters.
•  Detailed revenue and expense review to ensure financials are complete and accurate

JOB QUALIFICATION

Education: Bachelor’s in finance/Project Management/Business Administration or related degree preferred, or equivalent experience required.

Required knowledge, skills, ability, and certification:

• Must have excellent leadership skills and detail oriented.
• Must be business acumen. Strong desire to understand the business and the story behind the vision.
• Must have the ability to effectively manage, lead and supervise a multidisciplinary project.
• Must excel at strategy thinking.
• Open to new perspectives and better ways and options to do things.
• Must be creative, visionary, and innovative thinker.
• Certification and/or training in project management is preferred.
• Must be agile with Microsoft office. Knowledge of other technologies is a plus.
• Knowledge of internet and online marketing is preferred.
• Excellent written and verbal communication skills.
• Fluent in English (written and verbal). Knowledge of French and Kinyarwanda is a plus.
• Ability to work in a fast-paced environment with multiple deadlines and competing priorities.

REPORTING

The operations manager will be reporting directly to the chairman of the organization. On a quarterly basis, the operations manager will report to the board of directors

SELECTION PROCESS

The selection will be done in a public tender where candidates will submit their applications, include resume and motivation letter, through the organization’s email: info@howfoundation.com not later than 04th March 2022.

Those selected will sit a testing exam, both written and interview in front of the board of directors of Heart of Worship in Action Foundation in Kigali, Rwanda. The successful candidate will be offered a contract on freelancing terms.

BENEFITS

Operations manager will be offered a freelancing contract of a 12-month period, renewable, with a monthly rate of 500 USD. In addition, the operations manager will be remunerated with an annual rate of 2% -5% as a bonus dependent on the funds brought in.

QualityRx Key Accounts Junior Associate – Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as a Key Account Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Engages, and manages a pipeline of partner facilities and effectively communicates the values of mPharma and the benefits of mPharma’s Quality Rx Model.
• Monitors and tracks facility revenues to ensure growth including analysis of collected data to inform decisions key to revenue growth.
• Own and lead multiple customer accounts and manage relationships by providing professional customer support and ensuring customer satisfaction.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of quarterly health screenings…
• Identifies new business development opportunities with partner facilities who are receptive to adopting the mPharma model to deliver agreed organic revenue targets.
• Serves as the main mPharma point of contact at partner facilities and supports the day-to-day seamless operations at partner QualityRx facilities.
• Serves as a product expert and provides existing customers with technical and product support where necessary.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution, to ensure all orders are fully serviced within agreed timelines.
• Provides valuable consumption insights to Supply Chain for monthly planning sessions.
• Delivers solutions to potential operational issues such as billing, and delays in the delivery of drugs. Proactively resolve issues arising from deployment in facilities and track progress of issue resolution.
• Works with the Billing team to provide reports on bill variance resolution and inventory process improvement.
• Works with the Customer Service team to implement services, procedures, and tools that optimize the customer experience
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree in Pharmacy, Sales, and Marketing or any relevant field.
• 3 years of professional experience in a healthcare organization (including internships)
• Pharmacists/Pharmacologists preferred

 How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

QualityRx Onboarding Junior Associate- Rwanda 

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community access to affordable and authentic drugs and healthcare-related services.

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as an Onboarding Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Manages the onboarding of partner facilities within the pipeline unto the QualityRx network and effectively communicates the values of mPharma and the benefits of mPharma’s QualityRx Model.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution,  to ensure all launch drug orders are fully serviced within agreed timelines.
• Responsible for deploying our flagship inventory management software, Bloom, at partner facilities and coordinating the training of pharmacy staff on its usage and feature benefits.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of hard launch health screenings.
• Serves as the main mPharma point of contact at partner facilities during the onboarding process and ensures a seamless transition to the Key Accounts team, post onboarding.
• Provides facility average monthly consumption insights to the Supply Chain team for adequate planning.
• Works with the inventory management team to perform buyout stock counts and inventory valuations at partner facilities prior to facility launch.
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx  Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 3+ years of professional experience in a healthcare organization
• Pharmacists/Pharmacologists preferred

How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

QualityRx  Sales Associate

Job Location- Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our  QualityRx team as a Senior Sales Associate. He/She will serve as the primary voice for developing a pipeline of Pharmacies to join the QualityRx network in support of mPharma’s mission, vision, values, and strategic priorities. This role will focus on the implementation of marketing and sales strategies on the field and will work with relevant stakeholders as needed. This position reports to the Country Head QualityRx.

Key Responsibilities;

• Engages, builds, and manages a pipeline of retail pharmacies and effectively communicates the values of mPharma and the benefits of the Quality Rx Model.
• Builds and maintains strong relationships with providers through the organization of provider meetings and the application of other methodologies for customer acquisition.
• Leads the sales team and coordinates onboarding of selected facilities, from initial engagements, signing of contracts, through to the launch of mPharma services on-site.
• Prepares and manages reporting of Sales Funnel by collecting, analyzing, and summarizing information.
• Preparation and review of detailed financial analysis and sales forecasts per facility to enable proper selection of viable facilities.
• Maintains and regularly updates sales and evaluation trackers.
• Identifies and leads new business development opportunities with providers who are receptive to adopting the mPharma model.
• Work with internal stakeholders to develop and improve key marketing and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the business unit.
• Provides valuable consumption insights to the Supply Chain team for monthly planning sessions.
• Ensuring a successful transition to Refurbishment and Onboarding teams to maintain the service and relationships.
• Delivers facility targets and associated revenue contribution
• Responsible for implementing performance reviews for sales team
• Work with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication, negotiation, and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Relevant sales and marketing experience.
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders.

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 2 years of professional experience in a healthcare organization

 How to apply

Interested candidates should send their application file (CV and cover letter) all in one document before Thursday 17th February 2022 using the “Apply for this job” button below.

TERMS OF REFERENCE FOR CONTRACTUAL ENGAGEMENT

Position: Finance and Administration Manager

1. BASIC DETAILS

2. BACKGROUND

Rwanda Climate Change and Development Network (RCCN) intends to hire Finance and Administration Manager to be part of the RCCDN management team. S/he will provide assistance in efficient financial planning and accounts management under all programs/projects implemented by RCCDN.

RCCDN’s mission is to be a lead network in Rwanda that advocates for community resilience to climate change, justice, and equitable development.

RCCDN is legally registered with Rwanda Governance Board (RGB) with registration certificate number 618/RGB/NGO/LP/04/2020.

3.DUTIES AND RESPONSIBILITIES:

Under the direct supervision of the Coordinator, the Finance and Administration Manager will be responsible to organize and guarantee the smooth functioning of the financial and administrative operations of RCCDN. Main duties include effective collaboration with partner organizations and service providers with regard to financial administration and/or running of activities, overall responsibility for budgeting, handling audits and related audit recommendations, and act as a point of contact for financial and administrative matters.

More specifically, s/he will be responsible for the following key tasks:

1. Oversee all finance and accounting functions including asset management, cash flow management, payroll, bank and cash transactions, reporting according to national and international standards, ensuring that all financial and administrative procedures and practices are in accordance with generally accepted accounting principles and in strict compliance with the accounting and financial management manual, personnel policy and procedures manual as well as other RCCDN policies and manuals, and Rwanda’s national legislation, regulations, and laws;

2.Develop, implement and administer internal policies and procedures relating to financial and administrative activities; ensure that they are compatible with prevailing laws of Rwanda and with donor criteria, and interpret and explain applicable rules, laws, and regulations to supervisors and others;

3. Manage preparation and maintenance of all necessary financial records and reports, accounts payable, accounts receivable, inventory of assets; ensure that the purchasing of materials, supplies and equipment are conducted in accordance with internal policies and procedures;

4. Provide support to the preparation of Program work-plans focusing on operational and financial planning processes;

5. Support the preparation of Program progress and other reports by providing relevant financial and administrative information;

6. Ensure overall responsibility for administrative tasks in collaboration with the Office Manager

7. Under instruction of the Coordinator, oversee all aspects of human resource management for all employees;

8. Take overall responsibility for the finance training of the administration and finance staff on internal standards and donors’ requirements;

9. Ensure that regular financial statements are produced in order to provide the management team with timely and precise information for decision making;

10. Prepare and present annual financial statements on request, contract yearly financial audits and provide all necessary information to auditors;

11. Review and approve all contracts with regard to the correctness, completeness and legality of clauses regarding payments and payment conditions;

12. Closely collaborate with the procurement and contracts managers in their tasks;

13. Assist in developing of a contract implementation tracking system and take lead in communicating formal contractual requirements with all vendors/contractors;

14. Take part in formulating the financial and administrative requirements and contractual arrangements;

15. Perform other duties as required.

4. REPORTING AND REVIEW

The Finance and Administration Manager will report and work under the direct supervision of the  Coordinator.

5. EDUCATIONAL QUALIFICATION AND EXPERIENCE

1. Advanced degree in finance and/or accounting from a reputable university
2. Having qualifications from a professional body (ACCA or CPA) is an added advantage
3. Knowledge of accounting software especially SAGE 100 is a requirement
4. Demonstrated experience of at least 3 years in finance management, accounting, and handling administrative positions
5. Fluency in spoken and written English is a must and working knowledge of French is an added advantage.

NOTE: Candidates having relevant experience in dealing with NGO accounts and grant funding will be given preference and weightage over and above the required qualification.

6. COMPETENCIES

PROFESSIONALISM: Ability to perform a broad range of administrative functions, e.g., budget/work program, human resources, database management, etc. shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style, and format to match audience; Demonstrates openness in sharing information and keeping people informed.

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility fort team shortcomings.

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

7. SKILLS REQUIRED

1. Strong analytical and conceptual skills
2. Good inter-personal skills: ability to work efficiently and effectively across sectors and teams to ensure the Project outcomes/deliverables
3. Capability to use internet for any secondary research
4. Excellent computer skills in accounting software and MS-Office: Word , Excel, and PPT
5. Ability to work in team and liaise well with others.

8. APPLICATION PROCEDURE

Interested candidates who fulfil the required educational qualification and relevant experience may send their applications to the following email: rccdnrwanda@rccdnetwork.org not later than Tuesday 8^th February 2022 at 15:00 P.M. Only shortlisted candidates will be contacted for further recruitment information.

The initial period of the contract shall be for one year with the possibility of further extension subject to the performance of selected candidate, and availability of funds.

Note:

• Please note that submission of valid and acceptable proof of experience/work certificates attached to your job application letter to support the relevant experience indicated in the applicant’s CVs among other documents highlighted above is a MUST for pre-selection,
• Your job application and its attachment MUST be scanned as one single pdf document for easy download & analysis of applications.
• Only online application will be reviewed on the above-mentioned email. No hardcopy applications will be received.

Done at Kigali on 3^rd February 2022

Vuningoma Faustin

RCCDN Coordinator

Job Advertisement of Research Expert

1. Background of RCCDN

RCCDN is a national member-driven civil society network working on environment, climate change, and other development challenges. It is a network composed of 66-member organisation working throughout the entire Rwandan territory.

The objectives of RCCDN were designed to ensure effective networking and communication among members in the country to collectively identify their priority needs and be empowered to take a stand positioning for sustainable development amidst climate change challenges. These objectives are as follows:

• Build capacity of communities, network members, and other stakeholders, necessary to adapt and mitigate the impacts of climate change in Rwanda.
• Lobby government and policymakers for climate-compliant development initiatives, enact and implement laws and policies that recognize climate change as a key driver to sustainable development.
• Engage cooperating partners, local and international stakeholders to take into account local climate concerns in the international instruments and development aid architecture.
• Establish accurate documentation and research on climate change response measures in Rwanda.
• Engage Rwandan negotiators to promote a just and equitable development outcome in the UNFCCC negotiations.
• Participate in local, national, regional, and international climate change discourse.

RCCDN is looking for a meticulous, detail-oriented research expert in environmental related studies to assist with the planning and conducting of scientific experiments and research projects.

2. The research expert’s responsibilities include:

1. Analyzing policies, Programmes, and Practises related to Environment and Climate change for identifying issues that require in-depth research;
2. Conducting quick research on specific policy issues when needed
3. Developing and leading research proposals
4. Analyzing/interpreting research data/reports, especially with a view to developing policy briefs
5. Performing laboratory experiments for enriched evidences.
6. As a research specialist, she/he will also assist in preparing complete documentation for experimental procedures, monitoring researchers in their assigned responsibilities, and presenting the findings to management.
7. Liaison with government and research institutions to keep RCCDN and share with management updates on current trends in climate change and environment policy, research, and practises
8. Preparing strong position papers and policy briefs following research findings to share with the duty bearers;
9. Managing external researchers when needed and presenting the findings to management, board, members, and general public
10. Supporting RCCDN team in other organizational activities that require his/her expertise

To be a successful research expert, he/she should understand and be able to apply research principles, concepts, practises, and methods. She/he should also possess strong analytical, mathematical, and research skills, with excellent written and verbal communication skills.

3. Required Qualification

At least a Masters’s Degree in environmental studies with experience of more than 10 years of related work experience in the areas of research, policy formulation, and data analysis preferably in the NGO set up. Having a Ph.D. in environment related studies is an added advantage.

4. Required Experience

• Experience in working with CSOs and Government counterparts as researcher at various levels within the framework of research in environmental related issue,
• Experience in designing, managing, and supervising research activities with the aim of presentation and publication of findings,
• Having participated in the publication of at least more than 10 articles on environment, with 2 papers as main author,
• Having proven experience in the development of an environmental project/program that helped to raise environmental awareness,
• Having excellent knowledge of Microsoft Office applications, as well as the major statistical software (SPSS, Access, STATA, …) and qualitative data analysis tools,
• Having highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures,
• Being able to use English as a professional language and knowledge of French is an added advantage,
• Being a member of an international organization working on natural resource conservation is an added advantage.

5. Application Procedure

Interested candidates who fulfill the required educational qualification and relevant experience may send their applications to the following Email:rccdnrwanda@rccdnetwork.org not later than Tuesday 8th February 2022 at 15:00 P.M. Only shortlisted candidates will be contacted for further recruitment information.The initial period of the contract shall be for one year with the possibility of further extension subject to the performance of selected candidate, and availability of funds.

Notes:

• Please note that submission of valid and acceptable proof of experience/work certificates attached to your job application letter to support the relevant experience indicated in the applicant’s CVs among other documents highlighted above is a MUST for pre-selection,
• Your job application and its attachment MUST be scanned as one single pdf document for easy download & analysis of applications.
• Only online applications will be reviewed on the above mentioned email. No hardcopy applications will be received.

Done at Kigali on 3rd February 2022

Vuningoma Faustin

RCCDN Coordinator

Company: Editec / GOAT Interactive

Position: French Speaking-customer service Agent

Job Location: Kigali-Rwanda

About Us:

GOAT Interactive is a brand new and separate business in the Editec Group, and its objective is simple: to harness and supercharge the power of its brands to lead them to a podium position in all markets they operate in. As Editec’s Online arm, GOAT Interactive is a fast-expanding company operating across 20+ markets in Africa under flagship brands such as PremierBet,, MercuryBet, Ogabet, and more.

Description

Our fundamental technology strategy is to strengthen its presence globally through developing unique offerings that will be future-proof and enable new innovative features to be delivered to our customers.

You can find additional more information on: http://www.goatinteractive.co

To manage our rapid growth, we are currently looking for a qualified, competent and experienced candidates to fill the following position:

Position: French Speaking – Customer Service Agent

Key Responsibilities

3.1 Respond to customer queries received via live chat/email/social media platforms and offer appropriate responses/ solutions to ensure superior service delivery while adhering to set processes and procedures.
3.2 Provide accurate information and educate customers on how to use our products and services.
3.3 Handle customer interactions in a courteous and professional manner.
3.4 Assist English and French Speaking customers via live chat/email/social media platforms.
3.5 Follow-up on open escalated queries and completed requests to meet and exceed customer expectations.
3.6 Escalate pertinent information (observations and occurrences) to management in a timely manner.
3.7 Participate in operational and customer service improvement initiatives.
3.8 Proactively propose improvements and feedback in processes and ways of working to management.
3.9 Provide excellent quality customer service and other duties as assigned

 Educational qualification

• General education degree, or equivalent.

 Requirements

• Experience working with customer support.
• Strong written communication skills in French
• Good oral communication skills in English
• Excellent email etiquette
• Highly organized and detail oriented
• Ambitious, energetic, and thrives under pressure
• Excellent communication and interpersonal skills
• Team player open to share knowledge and to support colleagues
• Ability to navigate through multiple computer applications with speed and accuracy

How to apply

Premier East Africa Ltd (PEAL) is an equal opportunities employer, if your career expectations match this exciting opportunity, please submit your cover letter, and CV to our human resource and office Administration manager at d.mukundente@premier-africa.com before 18th of February 2022

QualityRx  Sales Associate

Job Location- Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our  QualityRx team as a Senior Sales Associate. He/She will serve as the primary voice for developing a pipeline of Pharmacies to join the QualityRx network in support of mPharma’s mission, vision, values, and strategic priorities. This role will focus on implementation of marketing and sales strategies on the field and will work with relevant stakeholders as needed. This position reports to the Country Head QualityRx.

Key Responsibilities;

• Engages, builds, and manages a pipeline of retail pharmacies and effectively communicates the values of mPharma and the benefits of the Quality Rx Model.
• Builds and maintains strong relationships with providers through the organization of provider meetings and the application of other methodologies for customer acquisition.
• Leads the sales team and coordinates onboarding of selected facilities, from initial engagements, signing of contracts, through to the launch of mPharma services on-site.
• Prepares and manages reporting of Sales Funnel by collecting, analyzing, and summarizing information.
• Preparation and review of detailed financial analysis and sales forecasts per facility to enable proper selection of viable facilities.
• Maintains and regularly updates sales and evaluation trackers.
• Identifies and leads new business development opportunities with providers who are receptive to adopting the mPharma model.
• Work with internal stakeholders to develop and improve key marketing and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the business unit.
• Provides valuable consumption insights to the Supply Chain team for monthly planning sessions.
• Ensuring a successful transition to Refurbishment and Onboarding teams to maintain the service and relationships.
• Delivers facility targets and associated revenue contribution
• Responsible for implementing performance reviews for sales team
• Work with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication, negotiation, and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Relevant sales and marketing experience.
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders.

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 2 years of professional experience in a healthcare organization

 How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

Apply for this job

QualityRx Onboarding Junior Associate- Rwanda 

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community access to affordable and authentic drugs and healthcare-related services.

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as an Onboarding Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Manages the onboarding of partner facilities within the pipeline unto the QualityRx network and effectively communicates the values of mPharma and the benefits of mPharma’s QualityRx Model.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution,  to ensure all launch drug orders are fully serviced within agreed timelines.
• Responsible for deploying our flagship inventory management software, Bloom, at partner facilities and coordinating the training of pharmacy staff on its usage and feature benefits.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of hard launch health screenings.
• Serves as the main mPharma point of contact at partner facilities during the onboarding process and ensures a seamless transition to the Key Accounts team, post onboarding.
• Provides facility average monthly consumption insights to the Supply Chain team for adequate planning.
• Works with the inventory management team to perform buyout stock counts and inventory valuations at partner facilities prior to facility launch.
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx  Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 3+ years of professional experience in a healthcare organization
• Pharmacists/Pharmacologists preferred

How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

Apply for this job

QualityRx Key Accounts Junior Associate – Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as a Key Account Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Engages, and manages a pipeline of partner facilities and effectively communicates the values of mPharma and the benefits of mPharma’s Quality Rx Model.
• Monitors and tracks facility revenues to ensure growth including analysis of collected data to inform decisions key to revenue growth.
• Own and lead multiple customer accounts and manage relationships by providing professional customer support and ensuring customer satisfaction.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of quarterly health screenings…
• Identifies new business development opportunities with partner facilities who are receptive to adopting the mPharma model to deliver agreed organic revenue targets.
• Serves as the main mPharma point of contact at partner facilities and supports the day-to-day seamless operations at partner QualityRx facilities.
• Serves as a product expert and provides existing customers with technical and product support where necessary.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution, to ensure all orders are fully serviced within agreed timelines.
• Provides valuable consumption insights to Supply Chain for monthly planning sessions.
• Delivers solutions to potential operational issues such as billing, and delays in the delivery of drugs. Proactively resolve issues arising from deployment in facilities and track progress of issue resolution.
• Works with the Billing team to provide reports on bill variance resolution and inventory process improvement.
• Works with the Customer Service team to implement services, procedures, and tools that optimize the customer experience
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree in Pharmacy, Sales, and Marketing or any relevant field.
• 3 years of professional experience in a healthcare organization (including internships)
• Pharmacists/Pharmacologists preferred

 How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

Apply for this job

For the new project “Social Dialogue 4 Sustainable Development (SD4SD) Promoting effective social dialogue, strengthening social protection and enforcing the national and international labor standards in Rwanda” (36 months) in partnership with COTRAF and financed by the European Union the Friedrich-Ebert -Foundation (FES) Rwanda is looking for a  ‘Financial Manager”

Application form: https://forms.gle/fXdoMWKxzVfVHEm88 (it is mandatory to use this form, it can also be found on our website: www.fes-rwanda.org)

More information: PDF

Only shortlisted candidates will be contacted.

Deadline, 18^th of February 2022.

For the new project “Social Dialogue 4 Sustainable Development (SD4SD) Promoting effective social dialogue, strengthening social protection and enforcing the national and international labor standards in Rwanda” (36 months) in partnership with COTRAF and financed by the European Union the Friedrich-Ebert -Foundation (FES) Rwanda is looking for a  ‘Program officer”

Application form:  https://forms.gle/Qes7fQ8YqxWH7uubA  (it is mandatory to use this form, it can also be found on our website:  www.fes-rwanda.org )

More information: PDF

Only shortlisted candidates will be contacted.

Deadline, 18^th of February 2022.