VACANCY NOTICE

Open to Internal and External Candidates 

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

Under the overall administrative supervision of the Chief of Mission, the direct technical supervision of the Migration health officer, the incumbent will be responsible and accountable for coordinating and performing migration health assessments.

Core Functions / Responsibilities:

1. Ensure the efficient daily operations of the Migration Health Assessment Centre (MHAC), in close coordination with the Chief Migration Health Officer (CMHO).

2. Conduct the CITY MHAC’s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:

a. Medical examinations;
b. Imaging;
c.  Laboratory testing;
d. Vaccinations;
e. TB management;
f. Treatment and referrals;
g. Pre-departure procedures and medical movements;
h. Documentation, certification and information transmission; and,
i. Other technical areas as may be required
3. Ensure proper identification of refugees and migrants during the health assessment and record all relevant health information in standard forms; ensuring completeness and accuracy of the recorded information.

4. Perform treatment for TB and sexually transmitted infections and provide support to the HIV and counselling activities. Oversee and coordinate the management of TB cases to ensure effective TB treatment.

5.Oversee and coordinate accurate and effective provision of immunization and presumptive treatment programmes in full compliance with the technical guidelines and protocols of the resettlement countries. Assist CMHO in monitoring, supervising and educating all staff in the delivery of these programmes.

6. Contribute to and maintain a system of quality improvement for each service area within the MHAC. Undertake quality control activities on a regular basis, including practice observation, desk audits, and use of self-assessment tools. Use data analysis and web reporting system to monitor performance indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement CITY MHAC specific SOPs for each service area. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.

7. Organize systematic collection, processing, and analyses of migration health data according to guidelines established by the CMHO. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the CMHO for Migration Health activities.

8. Ensure that all data related to heath assessment programmes is appropriately entered to Migrant Management Operational System Application (MiMOSA) and other related databases.

9. Oversee the financial aspects of the MHAC in close coordination with the mission’s finance staff: supervise budget preparation, suggest adjustments and cost-effective solutions, and review financial reports.

10. Provide oversight and coordinate the procurement of medical equipment, vaccines, medications, and other medical supplies in coordination with the CMHO and the Resource Management Unit.

11. Perform such other duties as may be assigned by the Supervisor.

Required Qualifications and Experience

 Education

• Master’s Degree in Public Health or other related clinical specialties or,
• University degree in Medicine with 2 years of relevant clinical experience

Experience

• Clinical experience
• Proven writing and communication skills, and the ability to maintain effective working relationships with government authorities, international organizations, and other partners;
• Knowledge of migration issues within organizational context;
• Coordination of actions with implementing partners, local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.

 Skills

• Effectively applies knowledge of migration health issues within the organizational context.
• Correctly frames migration health issues within their regional, global and political context.

Languages

• Fluency in English and Kinyarwanda
• Desirable is French and Swahili

Required Competencies

 Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

 Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

 Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by 16^th February 2022 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed Personnel History Form (please download and fill it out) and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

Posting period:

From 02 February 2022 to 16 February 2022

VACANCY NOTICE

Open to Internal and External Candidates

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

The Canadian Orientation Abroad (COA) programme is a pre-departure orientation initiative funded by Immigration, Refugees and Citizenship Canada (IRCC) and implemented by the International Organization for Migration (IOM). Since its inception in 1998, COA has provided pre-arrival Information and Orientation sessions to refugees approved for resettlement to Canada in over 60 locations worldwide.

Under the direct supervision of the IOM Operations Manager and the technical supervision of the Canadian Orientation Abroad (COA) Global Programme Manager and under overall supervision of IOM Chief of Mission, the COA Coordinator and Facilitator will be responsible for the following functions:

 Core Functions / Responsibilities:

1. Be the focal point for the smooth implementation of the Canadian Orientation Abroad programming (telephonic, virtual, in-person orientation deliveries) for both adults and youth, in Rwanda, Burundi and Tanzania and in other locations, as required.
2. Liaise with partners (IOM OPS and IOM MHD) for Advanced Booking Notifications and prepare COA participant lists for all eligible refugee clients; that is, those 13 years and older.
3. Liaise with IOM Departments involved in the preparation and delivery of COA sessions: Finance, Security, Logistics/Procurement, ETM/Transit Centre management, and other IOM missions as necessary.
4. Liaise and represent COA vis-à-vis various stakeholders and be responsible for promoting IOM’s refugee programming to relevant stakeholders in Rwanda, Burundi, and Tanzania. These may be the Canadian Embassy and other partners, such as WUSC and EMPP, that may come to play a role in COA pre-departure orientation activities.
5. Coordinate with IOM Finance Department in Rwanda and Kenya for the preparation of COA annual budgets and quarterly updates, in coordination with COA’s Budget Monitoring staff based in IOM Manila.
6. Coordinate with IOM Kigali Finance Department and Logistics Unit to make sure that refugee clients, if eligible, get the travel reimbursement and are provided accommodation when required.
7. Coordinate with IOM Logistics Unit in generating Purchase Requests (PR), using the correct WBS and following up on charges and payments.
8. Coordinate with relevant food vendors, if necessary, to ensure that snacks and meals are provided on time while maintaining high standard of food, presentation, and hygiene.
9. Coordinate with relevant services for the purchase and implementation of Personal Protection Equipment (PPE) in times of the pandemic: masks (for distribution to COA participants), sanitizing products (to use outside and inside the COA training rooms), and implementation of training room distancing.
10. Maintain regular contacts with the COA Global Management Team (in Geneva, Ottawa, and Manila) and ensure that Canada’s information needs, and that programmatic and reporting activities are coordinated efficiently.
11. Assign, guide, and supervise the daily tasks of other COA Support staff, such as childminder and on-call interpreters.
12. Coordinate with COA Management and COA Manila-based Budget Monitoring staff regarding the monitoring of budget expenses and charges, the provision of accurate WBS, and the preparation of COA annual site budgets, in coordination with IOM Rwanda/Kenya Finance team.
13. Coordinate with COA Manila staff for MiMOSA entries and other statistical matters.
14. Maintain an inventory of all materials and coordinate with the COA Manila staff for printing and shipping of COA materials to permanent and mobile training locations.
15. Plan, schedule, and timely deliver pre-arrival information and orientation sessions, in-person, telephonic or virtual, to youth and adult refugees, in Rwanda, Burundi, and Tanzania and in other locations, as required.
16. For maximum uptake of refugees, timely coordinate pre-departure orientation details with IOM colleagues in Resettlement OPS and Medical Health Department (MHD).
17. Oversee and coordinate all pre-session details: training room preparation, equipment, materials, snacks/meals, reimbursement of transportation, hiring of interpreters and childminders, whenever required.
18. For virtual sessions, coordinate with IOM OPS/IOM MHD for phone numbers/email addresses for all COA refugee clients.
19. Submit COA statistical reports in MiMOSA COA reporting Tool within the required timeline after completing a COA session (typically 2 days).
20. Deliver COA sessions that address refugees’ needs for both information and protection; therefore adapting session content and training tools and activities to various training modalities (telephonic, virtual or in-person), purposes, and beneficiaries.
21. Keep abreast of changes in Canada vis-à-vis resettlement in general and vis-à-vis content of pre-departure orientation and information sessions and contribute to the creation of Standard Operating Procedures (SOPs), lesson plans, agendas, PowerPoint presentations, activities, and facilitation guides.
22. Be familiar with the Canada’s refugee resettlement programs: GARs, PSRs, Blended VORs and JAS cases, plus Afghan cases at the Emergency Transit Mechanism Centre (ETM) as well as with the supports and services that are offered in Canada to refugees at a post-arrival stage.
23. Be familiar with the content of the COA Refugee Training Activities Toolboxes (for both adults and youth).
24. Write narrative reports (bi-monthly, quarterly and annual) that present accomplishments and challenges, gather statistics, and maintain statistical records.
25. Whenever required, coordinate COA mobile session delivery details: travel, security, procurement, medical, and finance with the appropriate IOM departments; as well as training details:  scheduling of sessions, shipping of materials in the language of COA participants, arranging refugee transportation, and lodging, ensuring the timely upload of stats in MiMOSA and the preparation of narrative reports. Timely coordinate all COA charges made during remote training session deliveries with IOM Finance staff in receiving missions.
26. Contribute to the development of surveys and promotional tools aimed at increasing the uptake of pre-departure services among refugees.
27. Contribute to the global development of the COA programme by participating in staff development workshops, exchange programs, Training-of-Trainers seminars, etc.
28. Engage in continuous self-directed study for professional development, as required by IOM and COA.
29. Perform other duties as may be assigned from time to time.

Required Qualifications and Experience

Education

• University degree in Political or Social Sciences, Education or a related field from an accredited academic institution with three years of relevant professional experience; or
• High school diploma with five years of relevant professional experience.

 Experience

• Experience working with refugees;
• Experience providing information and orientation to and engaging with refugees is an advantage;
• Demonstrated ability to work effectively with a variety of stakeholders;
• Experience in leading interactive training seminars or orientation sessions for youth and adults.

 Skills

• Clear and concise communication in writing (English).
• Excellent planning, organizational, and time management skills.
• Attention to details.
• Proven ability to communicate cross-culturally.
• Speaking more than one of the different languages spoken by refugees in Rwanda, Burundi, and Tanzania.
• IOM Functional Competencies required: Effective Communicator, successful negotiation, creative analytical thinker, active learner, strong team player, and cross-cultural facilitator.
• Solid computer skills, including proficiency in MS Office Packages (Office, Excel, Power Point, SharePoint, Adobe Pro, Zoom, Outlook)

Languages

• Fluency in English and Kinyarwanda is required.
• Knowledge of Swahili is an added advantage.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Behavioural

 The incumbent is expected to demonstrate the following values and competencies:

 Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

 Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Professionalism

• Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
• Seeks to raise professional standards in self and others through daily work and activities.
• Adapts quickly to change and is decisive and versatile in face of uncertainty.
• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.
• Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

This application is open to all Rwandese citizen and any other foreign national as long as such an applicant has a right of residence and right to work in Rwanda at the time of application (IOM will not be responsible in securing such Visas or authorisations from the Government of Rwanda, any applicant of foreign nationality must provide authentic certification from Government of Rwanda in regard to right of residency and right to work in Rwanda at the time of application).

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by 18^th February 2022 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed Personnel History Form (please download and fill it out) and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

Posting period: From 4^th February 2022 to 18^th February 2022

VACANCY NOTICE

Open to Internal and External Candidates

Position Title : Data Processing Assistant (2 positions)

Organizational Unit : Medical Department

Duty Station : IOM Kigali, Rwanda

Classification : General Service Staff, Grade G5 (UN salary Scale for GS staff)

Type of Appointment: One-year fixed term with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : February 06, 2022

Reference Code : VN2022/01 – RW

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

The Data Processing Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants. The incumbent will be responsible for performing routine administrative functions such as handling inquiries and providing refugee/immigrant assistance as necessary. Under the overall

supervision of the Chief of Mission (CoM) and the direct supervision of the Chief Migration Health Officer (CMHO) the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Kigali, Rwanda .

Core Functions / Responsibilities:

1. Organize the Medical Assistants Roster and assign various duties in the unit as well as actively participate in day-to-day scheduling.

2. Assist to develop and keep up to date MHAC’s Standard Operating Procedures (SOP’s);

3. Assist in analysis of various tools pertaining to migrant flow and satisfaction in MHAC – including active monitoring of scheduling trends.

4. Prepare medical forms, laboratory labels, serology codebooks, chest x-ray labels, and daily scheduling of MHD health assessments.

5. Ensure that reception area is well organized and presentable at all times.

6. Provide accurate information and answers to telephone and/or walk-in queries from applicants regarding their schedules and direct as required.

7. Assist in improving the integrity of customer care work by proposing key fraud prevention measures.

8. Receive all completed medical deferrals/furtherance, x-rays and other documents from MHD, update the reception of the same in the database and forward to the migration health physician for clearance.

9. Support the completion of medical forms, DNA packages and other medical documents and ensure they are transmitted to relevant partners, either by electronic means or by courier services. Verify that correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;

10.Updating MHD information on the country MHD Website.

11.Prepare and submit monthly statistics on Health Assessments performed by MHD.

12.Prepare correspondence to respond to queries in respect to relevant matters of the MHAC. File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.

13.Prepare purchase request forms for procurement of equipment and working materials for MHD.

14. Data management follow-up including the creation of queries to retrieve information from the database and responding to various follow-up needs.

15.Participate in mobile health assessment missions in the Region to provide IT/Database support.

16.Provide Database/data processing support to the Regional office NBO and other MHD locations as needs arise.

17.Suggest improvements to strengthen internal control mechanisms; provide inputs for new procedures to complement and/or adapt existing instructions in an effort to achieve streamlining efficiencies.

18.Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

•  Bachelor’s degree in IT
•  High school diploma with 3 years of experience required.

Experience

• At least 3 years of professional experience in data encoding and reporting, data capturing and data management especially in health/clinical setting.
•  Knowledge in data processing and analysis especially SPSS, SQL and Access
•  Knowledge of programming is an advantage.
• Good writing skill desirable.
• Good knowledge of IOM system (Mimosa) and other data management systems a plus.
•  IOM Competencies required: Effective Communicator; Successful Negotiator; Creative Analytical Thinker; Active Learner; Cross-Cultural Facilitator.

Languages

Fluency English and Kinyarwanda is required. French is an added advantage.

Required Competencies

Values

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-today challenges.

Core Competencies

• Accountability – Meets deadline, cost, and quality requirements for outputs
• Client Orientation – Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries;
•  Continuous Learning – Keeps abreast of developments in own professional area
• Communication – Clearly communicates, and listens to feedback on, changing priorities and procedures;
• Creativity and Initiative – Proactively develops new ways to resolve problems
• Leadership and Negotiation – Presents goals as shared interests;
• Planning and Organizing – Sets clear and achievable goals consistent with agreed priorities for self and others;
•  Professionalism – Masters subject matter related to responsibilities;
•  Teamwork – Actively contributes to an effective, collegial, and agreeable team environment;

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by 06 February 2022 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed Personnel History Form (please download and fill it out) and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

Posting period:

From 24.01.2022 to 06.02.2022

Position: Risk and Social Performance Manager

Location: Head Office Kigali, Rwanda

Duration:  Full time

Reporting to: Managing Director through Deputy Managing Director

Job Summary Summary:

Risk and Social Performance Manager will be based in-country Head office (with frequent travel to field offices) and will be responsible for management and implementation of ASAI Environment and Social Management System (ESMS) including Risk assessment and management.

Social Performance Duties:

• Provide input into the development of country-specific Environmental & Social Performance Management System (ESMS) based on ASAI ESMS.
• Implementation and management of ESMS of the country.
• Ensure the appropriate management plans are in place and executed in accordance with the ESMS.
• Collect, analyze and report social performance data in accordance with the guideline.
• Regularly monitor and report of social initiative (i.e. environmental awareness campaign, training) and execution of ESMS to Head Office (HO).
• Prepare monthly, quarterly and yearly report for HO and relevant stakeholders ( based on international standard such as IFC standard I & II, SMART Campaign, The Universal Standards for Social Performance Management, and reporting formats such as SPI-4, CPP, ).
• Carry out relevant environment and social performance study.
• Build and maintain strong working relationships with key stakeholders in the operational areas including (but not limited to) regulators, local authorities, NGOs/CSOs, religious institutions, and cultural bodies, etc.
• Develop, manage and execute a long-term community consultation and disclosure program (including grievance management) in support of business requirements.
• Deploy social performance human resources according to business requirements and provide input into business planning processes/decisions as required (accounting for operational impacts and stakeholder impacts on the business objectives);
• Participate and contribute to Social Performance audits/reviews (either internal or external).

Duties on Risk Management

• Prepare risk report on a monthly basis covering risks related to the area of finance, operation, strategy, and compliance by analyzing operation report, internal audit report, Fraud Management Prevention Unit (FMPU) report and observations collected from field visits;
• Prepare Key Performance Indicators (KPI) report, risk heat map, risk appetite, and risk control matrix on a quarterly basis and provide insight regarding movement in risk factors related to portfolio, liquidity, exchange rate, cost reduction, growth, human resource, fraud, technology, product transparency, change in regulations and policies;
• Prepare reports and presentations for the board meeting on a quarterly or semi-annual basis, depending on the frequency of board meetings of the local board;
• Update Risk Management Framework and other policies of ASA International (ASAI) as and when required;
• Responding to the queries of different international lenders and stakeholders relating to risk management;
• Assess all related risks by conducting financial researches;
• Detect on time any risk that may threaten ASARW Plc business or commercial financial position;
• Calculate all risks related to business and transaction proposals;
• Employ computer programs related to statistical analysis for proper risk assessment and analysis;
• Formulate contingency plans for the organization and making helpful recommendations to the ASARW Plc on risk coverage;
• Provide professional assistance to the financial and economic team of the organization;
• A monthly basis report to be sent to the Managing Director, and to Holding Office (Dhaka) according to the standard format.
• Complete verification of at least 50% groups of each LO if there is any sign of misappropriation or fraud;
• Visit some default borrowers’ residence, guarantor, and business workplaces;
• He/she is equally expected to develop strategies that will help the organization to minimize risk as well as maximize rewards;
• Any other job assigned by the company/holding management in considering the greater interest of the company.

Job specification:

• Bachelor degree in social sciences/humanities or other relevant subject (other degree with relevant experience can also be considered);
• Experience in Credit analysis and credit risk assessment.
• Working Knowledge on Risk Management preferable in Financial sector
• working experience in a development/social performance role in microfinance sector or development organization;
• Good knowledge and understanding on international standards for Environment and Social Performance Management;
• Experience in CSR activities and clients economic yield survey (CEYS).
• Experience and knowledge is in social research;
• Experience in management of grievances and supporting systems;
• Experience is in stakeholder’s management and community engagement;
• Excellent report writing and communication skills;
• Expertise is in MS Office, and job related software.

How to Apply:

The deadline for receiving applications: 01^st March, 2022 at 5 pm
Please send your Curriculum and application letter to the e-mail to asarecruitment@asarwanda.rw, note that you have to mention your salary expectation in your cover letter and mention the position (Risk and Social Performance Manager) you are applying for in the subject line of your email. Only shortlisted candidates will be contacted.

Signed and approved by:

 Jamilur Rahman Chowdhury

Managing Director, ASA MICROFINANCE RWANDA PLC.

Position: Area Manager

Location: Deployed as per Regional Wise

Duration:  Full time

Reporting to: Operations Manager Through Regional Manager

About ASA Microfinance Rwanda PLC:

ASA Microfinance (Rwanda) Plc. is a subsidiary of ASA International which is a Public Limited Company established in Rwanda in the year 2014 and currently working countrywide in establishing 30 branches. It aims specially to work for alleviating poverty and empowering women throughout the country. It is to be noted that, ASA International has established microfinance institutions in different countries in ASAI and Africa in order to work bring low-income people in the financial system.

Job Summary Summary:       

ASA Microfinance Rwanda PLC is looking for Area Managers who will contribute to its regional Operations and where it has its branches. Apparently, ASA Rwanda has 30 branches countrywide and Area Manager do supervision of his or her Loan Officers at respected region.

Duties and Responsibilities:

• Responsible to monitor and supervise 4 to 5 branches in his/her area
• To visit responsible branches once in a week. May stay overnight at any of the branches for any serious problem or improvement of the branch performances.
• Give priority to verify new groups and new members in the branch
• Check and verify client’s passbook during group visit
• Ensure new admitted member house/resident visited by Loan officer physically before admission in a sampling basis,
• Ensure all loan form check and verify by the Branch Manager before disbursement
• Check and verify loan client during group visit to protect ghost loan
• Check and confirm saving withdrawal done by client and ensure client signature.
• Check and verify 100% small business client before admission/giving loan and giving approval as per company policy
• Any other job/duties assigned by the management.

Job specification:

• Bachelor degree in Banking, Management, Accounting, Business, Economics, or any other degree with relevant experience can also be considered.
• Experience in Credit analysis and credit risk assessment.
• Must not exceed at least 35 years of age.
• Must have a valid driving license CAT A
• Willing to be transferred anywhere where our operations are located
• Willing to live in our office residences
• Excellent report writing and communication skills;
• Expertise is in MS Office, and job related software.

How to Apply:

The deadline for receiving applications: 01^st March 2022 at 5 pm
Please send your Curriculum and application letter to the e-mail to asarecruitment@asarwanda.rw, note that you have to mention your salary expectation in your cover letter and mention the position (Risk and Social Performance Manager) you are applying for in the subject line of your email. Only shortlisted candidates will be contacted.

Signed and approved by:

Jamilur Rahman Chowdhury

Managing Director, ASA MICROFINANCE RWANDA PLC.

Position: Junior Finance & Accounts Officer

Location: Head Office Kigali, Rwanda

Duration:  Full time

Reporting to: Chief Finance Officer

Role summary

The Junior Finance and Accounts Officer is primarily in charge of the organization’s financial activity, accounting, reporting, and assist in management of cash flows, asset levels and liability obligations, and other tasks assigned.

Key duties and responsibility

• Responsible for ensuring the timely funding, disbursements for the company.
• Managing and reporting on the Foreign currency exposures of the company.
• Daily cash management and debt facilities reporting.
• Dealing with fixed assets management and related accounts
• Prepare bank reconciliations for review for bank accounts on a timely basis.
• Assist in preparing and submitting all statutory obligations and returns in accordance with required timetable.
• Dealing with other assets and liabilities reconciliations and follow-up.
• Assist in budget preparation, revision, and monthly budget monitoring.
• Generally, assist in the month end close process to meet target reporting dates.
• Responsible for the reconciliation and accuracy for all debt and interest expense accounts.
• Recording daily transactions into the accounting system on time.
• Assist in the development and maintenance of controls with respect to cash flow management.
• Preparation of financial reports required by local and group management
• Prepare, monitor, and review accounting and related system reports for accuracy and completeness.
• Other related tasks as deemed necessary by the business.

Qualifications and Experience:

• Bachelor’s degree in Accounting or finance required.
• CPA or ACCA intermediate level required.
• At least 2 + years of progressive audit or tax experience in audit firms required.
• Experience working for banking experience is preferred.
• Advanced computer skills in MS Office programs, particularly Excel required.

Competences required

• Analytical thinking and sound judgment
• Ability to work independently with minimal supervision
• Strong organizational and research skills with a thorough understanding of finance and accounting principles, procedures, and techniques.
• Confidentiality and ethical behavior,
• Teamwork and time consciousness,
• Basic understanding of financial and tax regulations in Rwanda
• Fluent oral and written communication skills in English. Good listening skills.
• Analytical and problem-solving skills; decision-making skills.
• Attention to detail, ability to maintain a high level of accuracy in preparing and entering information, good planning, and organizational skills. Ability to multi-task.
• High degree of professionalism.
• Most desired candidate should not at least be thirty (30) years and below of age

How to Apply:

The deadline for receiving applications: 08^th February, 2022 at 5 pm
Please send your Curriculum and application letter to the e-mail to asarecruitment@asarwanda.rw, note that you have to mention your salary expectation in your cover letter and only shortlisted candidates will be contacted. Also mention the title of the position you are applying for in the subject line of your email.

Signed and approved by:

Managing Director, ASA MICROFINANCE RWANDA PLC.

JOB ADVERT

Vital Strategies is a global health organization that aim to design and implement evidence-based strategies that tackle their most pressing public health problems. Vital strategy to has partnered with RBC to strengthen data for health including population-based cancer registry Vital Strategies/Rwanda representative would like to hire a contractual staff to fulfill the following responsibilities:

Job Titles:

Research assistant

Report to

The research assistant will report to Rwanda Cancer Research Principal Investigator

Job overview

This is a position of one year with potential of renewal and will consist on cancer related research in Rwanda including survival studies among cancer patients in Rwanda.

Responsibilities

• Design and manage the implementation of health related research including survival studies and evaluation studies, using qualitative and quantitative research methods
• Design research instruments, for qualitative and quantitative studies, with minimal supervision, including protocols, questionnaires, sampling plans, implementation plans.
• Oversee project implementation, including ethical clearance, liaising with agencies in collaborating countries, troubleshooting and maintaining frequent communication with all necessary staff to ensure implementation of projects of high quality
• Conduct recruitment and interview of patients enrolled in the study
• Work with clinicians on following up cancer patients
• Support and/or produce high quality research reports and writings, including informative data analytics and appealing data visualizations
• Maintain quantitative and qualitative datasets for ongoing projects and papers
• Conduct analysis as necessary and directed, using multivariate statistical approaches
• Produce visually appealing data representations for use in reports or other technical writings and for use in the media
• Prepare reports, presentations, and drafts of academic papers

Qualifications

• Bachelors’ degree in health related field including Nursing, Clinical medicine, Biomedical sciences, Biostatistics, public health or other health related field, having a master’s degree is a plus
• Relevant experience in clinical research including follow up / survival studies
• Demonstrated advanced statistical skills applied to social science data is required, including multivariate regressions, ability to produce high-quality and interpretative data visualizations is desired.
• Demonstrated ability to produce high-quality research writings that may include technical reports, white papers, academic writings
• Experience managing research projects from start to finish
• Knowledge of statistics and quantitative research methods, required; must be expert in using data analysis software like SPSS, STATA, NVivo or Atlas
• Strong communication skills, including demonstrated verbal, written, and interpersonal communication skills, is necessary; fluency in English and Kinyarwanda.

Experience:

A minimum of 2 years of experience in health related research

Deadline of this Job:
09 February 2022

Duty Station:
Kigali,  with the possibility to travel to  various locations within Rwanda

Job application procedure

Please send a cover letter, CV with three referees, copy of degree and relevant certificates including salary expectations in one PDF document to hagmarc@gmail.com

JOIN THE FIGHT AGAINST ENERGY POVERTY!

Overview:

At Bboxx, we celebrate our differences and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.

Title: Head of Retail Sales

Location: Kigali, Rwanda

Reporting to: Chief Marketing Officer

About BBOXX

Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.

BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.

Your impact

As Head of Retail Projects, you will be responsible for creating innovative strategies and the associated project roadmaps for improving sales, agent network management, and developing effective tools which will help Bboxx operations to surpass their sales targets and a sustainable retail network.

What you can expect to be doing:

• Identify vision to realize 10X increase in sales in Bboxx markets
• Define and deliver on the short and long-term sales strategies relevant for each Bboxx operation by conveying the commercial B2C sales objectives to the local markets effectively.
• Manage improvement projects with the pulse team to improve the retail network
• Ensure retail best strategies are followed in all Bboxx Operations in Africa
• Find clever ways to analyze the sales results in order to find improvement opportunities
• Identify a set of key projects that will enable Managing Directors of Bboxx operations to meet their sales targets/objectives.
• Work closely with the Marketing team to ensure the B2C value propositions are in line with the brand vision and communications framework.
• Analyze sales channel strategy and structure, especially the agent sales network. Review the incentives in place and propose recommendations through a business case with clear ROI.
• Provide coaching and training to the Retail team across Bboxx operations and improve Skills of the retail team. Provide training, scheduling, coaching, and managing sales teams to meet sales objectives.

Skills & experience we are looking for

• 7-10 years experience in a senior marketing/sales role leading and coaching a team.
• Proven success stories of performing above expectations on strengthening company’s sales channels & sustainable strategies.
• Team player capable of effectively communicating with a large variety of external and internal stakeholders (at Group and Country Operations level)
• Strong analytical, organizational, and creative thinking skills.
• Knowledge of data analysis and report writing
• Excellent written and oral communication skills, fluency in English, Fluency in French is a plus.
• Experience in the off-grid energy sector would be a plus
• Familiarity with Agile Project Management frameworks
• Experience with the Human Centered Design approach

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1217?c=bboxx .

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is February 25^th, 2022.

JOIN THE FIGHT AGAINST ENERGY POVERTY!

Overview:

At Bboxx, we celebrate our differences, and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.

Title: Product Associate Power DC

Location: Kigali, Rwanda

Reporting to: Product Manager Power DC

About BBOXX

Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.

BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.

Your impact

The Product Associate will be responsible for the larger SHS (bPower80-720) in the DC range. These products aim to provide customers with the full on-grid experience, off-grid. They will power larger appliances such as a TV, refrigerator, or a laptop.

The person in this role should have a deep passion for understanding customer needs and translating those into actionable insights. He/she will need a versatile skill set, including project management, analysis, basic business modelling and some engineering knowledge. The Product Associate should be an excellent communicator and equally comfortable talking to Bboxx executives in a boardroom as to customers in rural areas.

What you can expect to be doing:

The Product Associate will be responsible for end-to-end product management (from idea to launch) coordinating across all teams at Bboxx including Market Research, Hardware Development, Sourcing, Supply Chain and Finance. He/she will also work closely with the other members of the Power DC team which are responsible for the smaller SHS (bPower10-60) and solar appliances.

Key Responsibilities

• Set a roadmap for the launch of new products in the range, including all stage gates such as business model approval, requirements definition and the final pilot report
• Coordinate with the Market Research team to generate customer and competitor insights that will allow us to identify relevant use cases and product features
• Coordinate with the Finance team to develop a profitable business model for the Bboxx target markets
• Coordinate with the Hardware Development and Sourcing teams to design and begin producing the products
• Manage technical and commercial pilots to test products and learn about the market
• Work with Product Marketing, Customer Success, and the local teams in all Bboxx NGUs to agree on the go-to-market plan, including sales strategies, training materials, installation, and repair guides
• Evaluate the success of new product or feature rollouts and provide support as required

Skills & experience we are looking for

• At least 1-2 years of experience as a commercially driven product associate or equivalent experience (preferably in the off-grid energy sector)
• Bachelor’s degree in engineering, product design, business, or another relevant field, with a master’s degree preferred
• Excellent project management skills and the ability to coordinate many moving parts across diverse teams
• Top-notch communication skills with people who are not co-located
• Experience conducting quantitative and qualitative customer research, both in the form of surveys and in-person interviews
• A strong understanding of business fundamentals, with some experience creating and using business models and doing basic financial analysis
• Data analysis skills, particularly in Excel, and ability to generate insights from data
• Experience working in East and/or West Africa strongly preferred
• Some knowledge in visual design, human-centred design or mechanical/electrical engineering is a plus, but not required.

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1218?c=bboxx .

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is February 25^th, 2022.

JOIN THE FIGHT AGAINST ENERGY POVERTY!

Overview:

At Bboxx, we celebrate our differences and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.

Title: Product Analyst

Location: Kigali, Rwanda

Reporting to: Repair Centre Product Manager

About BBOXX

Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people, or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.

BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.

Your impact

The product failure rate analyst will be responsible to compute, analyze and report product failure across different markets with the aim to provide quality feedback to the Product team, QC team, and devices team to manage supplier warranty and continuous improvement of products.

What you can expect to be doing:

• Manage the entire repair dashboard.
• Develop reliable failure rate dashboards.
• Define Product Failures.
• Classify product failure rates (Mechanical, Electrical, User fault, Tampering, etc).
• Report product Failure rate analysis quarterly for all NGUs (Next Generation Utility) under SCaaS (Supply Chain as Service) and provide insights on the long-term impact of the maintenance cost and next actions to ensure continuous improvement.
• Work with the data insight team to develop and maintain the failure rates dashboards.
• Compare failure rates in different NGUs and understand what influences the variance.
• Work with the product team, QC team, and devices team to set acceptable failure rates and lifetime of products per year, set SLAs and ensure they are respected.
• Assess the cost of repair per product based on failure rates and determine when it makes sense to repair a product. 
• Provide feedback to the QC team and Suppliers for continuous improvement of products.
• Track and forecast failure rates and report the impact on B2B Maintenance costs

Skills & experience we are looking for

• Degree in computer science with focus in Data Science.
• 2 years experience in qualitive analysis using SQL and Power Bi.
• Communicator with clarity in cross-culture situations
• Fluent in written and spoken English
• Analytical problem-solving skills
• Experience with off-grid solar
• Experience developing a failure rate dashboard.
• Experience with electronic hardware
• Experience with qualitative and quantitative analysis
• Fluent in written and spoken French
• Degree in Electronics engineering. 

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer a few questions via our online application platform:

https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1219?c=bbox

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is February 16^th, 2022.

FRONT OFFICE MANAGER – VACANCY

Company Profile

Mantis EPIC Hotel and Suites is a luxury 4* hotel in Nyagatare, Eastern Province near the northern entrance of Akagera National Park, Rwanda.

With its variety of offerings, the hotel has something for everyone and the ultimate family adventure holiday destination. EPIC Hotel has 77 well appointed rooms and exceptional business facilities which include a conference centre and a banqueting venue catering to local and international clientele.

The hotel is managed by Mantis Hotels, part of the Accor group. Accor operates in 100 countries, with more than 4,800 hotels and 280,000 employees worldwide.

The hotel is hiring the right & competent candidate to fill the following vacant position:

1. FRONT OFFICE MANAGER (01), Position open to the public 

 JOB DESCRIPTION

POSITION:FRONT OFFICE MANAGER (Re-advertized)

DEPARTMENT : FRONT OFFICE

RESPONSIBLE FOR FRONT OFFICE

REPORTS TO General Manager / Operations manager

PRIMARY OBJECTIVE OF POSITION

Under the direction of the General Manager, manage and co-ordinate Front Office operations to provide efficient, prompt, courteous, trouble free, and proactive service to guests; hence maximize room revenue and guest satisfaction.  All work will be in line with the hotel’s guidelines and business plan, the departmental business plan, and the Group’s corporate guidelines and service concepts.

TASKS, DUTIES AND RESPONSIBILITIES

MANAGE AND COORDINATE FRONT OFFICE OPERATIONS TO PROVIDE THE HIGHEST STANDARD OF SERVICE

• Achieves guest satisfaction and room revenue goals by supervising the Front Office operation
• Ensures that Front Office is staffed according to need by utilizing business forecasts to schedule employees
• Oversees and participates in the prompt and courteous check-in and check-out of guests
• Addresses questions or problems pertaining to customer room accommodations and rates
• Controls open and closed dates, room availability for both events and accommodation
• Keeps effective key control and participates in matters relating to customer room security
• Ensures that guest mail and messages are delivered promptly by overseeing mail and message delivery functions
• Controls room rates, and implements approved rate changes
• Monitors advance deposit, credit procedures and cash ups
• Responds orally to positive and negative comments expressed in comments from guests, and in comment cards, and develops strategies to improve
• Brings major needs for repair to the attention of the General Manager
• Checks the arrival list, conference guest list, and VIP list and informs appropriate individuals on returning guests, VIP’s and special guests
• Blocks rooms for VIP’s and special guests
• Is proficient in all Front Office procedures to be a resource when needed
• Challenges Front Office staff to utilize yield management, occupancy and average room rate to maximize room revenue
• Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation
• Monitors Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies
• Analyses the rate variance report to ensure proper room rate and revenue control
• Analyses credit check report daily for possible doubtful accounts

MANAGING THE FRONT OFFICE TEAM

• Ensures rosters are done every 2 weeks in advance
• Ensures leave/absenteeism schedules are kept up to date on a daily basis
• Ensures FO checklist is completed daily and handed into General Manager at morning meeting
• Ensures that cleanliness of reception and foyer area through House Keeping
• Utilizes leadership skills and motivation to maximize employee productivity and satisfaction
• Monitors the Front Office team’s overall service and teamwork daily and focuses on how to improve and increase service delivery efficiency
• Recommends to General Manager how to improve guest service and efficiency in Front Office operations
• Analyses departmental financial reports, and takes corrective action and follow-up
• Helps Front Office staff increase REVPAR by increasing sales and average rate
• Checks and revises night clerk source of business report
• Co-ordinates billing with the Accounting Department
• Controls and pre-assigns rooms and arrangements for groups booked
• Provides effective sales effort at Front Office to maximize rooms revenue
• Checks Front Office equipment periodically and if in need of fixing to get authorization from General Manager to fix
• Maintains Front Office supplies
• Ensures that cleanliness of reception and foyer area through House Keeping

LAWS, REGULATIONS AND POLICIES

• Makes sure Front Office follows all applicable laws
• Makes sure that Front Office deliver quality guest services within departmental and corporate standards and guidelines

HUMAN RESOURCES MANAGEMENT

• Screens, interviews, and selects potential Front Office candidates
• Identifies training needs and develops the departmental training plan
• Trains Front Office staff appropriately and proactively
• Ensures that staff meets and exceeds guest expectations by training and inspiring staff to provide “Above and Beyond” customer service
• Makes sure staff receives skills training to provide consistent, reliable service
• Encourages, develops, and manages effective employee relations within department and throughout the hotel
• Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager
• Works closely with the management to conduct the following Human Resources related tasks within department:
  – Performance appraisals
  – Coaching
  – Counselling
  – Discipline and grievance
  – Employee relations
  – Wage and salary administration
  – Compensation and benefits
  – Succession planning

EMPLOYEE RELATIONS

• Fosters and develops effective employee relations within department, and throughout the hotel
• Utilizes effective internal communication, including weekly meetings with Service Managers to ensure optimum teamwork and productivity
• Conducts monthly departmental meetings with all Front Office staff present
• Looks for ways to motivate and challenge employees

HEALTH AND SAFETY

• Ensures that all potential and real hazards are reported and reduced immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees
• Ensures that all employees within own department work in a safe manner that does not harm or injure self or others
• Stimulates and encourages a general awareness of health and safety in tasks and activities managed within the department
• Ensures the safety of the people and property within the premises by applying hotel regulations, and adhering to existing laws and regulations
• Anticipates possible and probable hazards and conditions and either corrects them or take action to prevent them from happening
• Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct of hotel employees is maintained by all employees in the department

 MISCELLANEOUS

• Keeps updated brochures and stock for walk ins
• Maintains statistics on rooms and reservations, customer arrivals and departures, average occupancy rates, and related information
• Keeps an updated client profile and database (returning guests, birthdays, email addresses etc)
• Carry out site inspections of the property and services
• Liaise closely with other departments on all details pertaining to new and current guests
• Ensure daily arrival/welcome letters/cards are done and signed off my General Manager
• Complete statistical analysis to identify guest likes and dislikes and then working with other departments to ensure clients personal tastes are recorded on client profile in Opera and implemented
• Prepares proper follow-up and /or forecasts to aid in management decision making
• Builds clients profiles in the PMS and links Company and Travel Agent to it
• Prepares departmental budget and business plan; assures department operates within approved budget
• Analyses deviation to budget, and takes action when required
• Attends meetings and training required by General Manager
• Assists colleagues to perform similar or related jobs when necessary
• Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests
• Maintains own working area, and materials clean, tidy, and in good shape; reports defective materials and equipment to appropriate person within the hotel
• Keeps and updated maintenance checklist
• Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function
• Is well updated on, and possesses solid knowledge of the following:
• Hotel fire, bomb, and emergency procedures
• Hotel health and safety policies and procedures
• Hotel facilities and nearby sights of interest and importance (i.e. hospitals,
• stations, tourist sights)
• Hotel standards of operation and departmental procedures
• Current licensing relating to own department and to the hotel
• Accepted methods of payment by the hotel
• Short and long term hotel as well as corporate marketing and promotional
•   programs
• Corporate clients and clients generating high business volume
• Union agreements

Required qualifications & experience

Computer Skills

• Must be able to operate a Property Management System
• Proficient in the use of Word, Excel, and email

Experience

• Preferable 3 years experience as a Front Office Manager in a four/five-star environment.

Qualifications

• Bachelor’s degree in Hotel operations or related field, Masters degree is an added advantage

Literacy

• Must be able to do accounting and mathematical calculations to deal with Front Office reports, deal with receiving payment in acceptable forms, check guest folio accounts, calculate rates and discounts, etc.
• Language
• Must be able to communicate verbally in English for the purposes of communicating with guests and management.
• Physical
• Must be able to spend periods of time standing behind a desk, and be physically fit to respond to guests requiring assistance in an emergency situation.

SALARY/BENEFITS

Mantis EPIC Hotel offers a competitive salary in line with the industry salary range, based on experience and education as well as a comprehensive benefits package.

TO APPLY: Please send the following documents to hr@epichotelandsuites.com 

• Cover letter
• Resume

• Academic papers (the successful candidate will be required to submit notarized copies)
• Service certificates proving the work experience
• 3 professional references

All attachments should be in Word or PDF form. No phone calls, please.

This position will remain posted until filled.

Mantis EPIC Hotel is an equal employment opportunity employer

Note:

• Applicants must meet the minimum requirements in terms of qualifications.
• Successful candidates will be required to submit a criminal record
• Expected starting is as soon as possible

Interested candidates should submit their applications in English not later than 25^th February 2022 at 17H00.

Done at Nyagatare, on the 04^th February 2022

Mr. IAN M. WILLIAMS

General Manager

Position: Area Manager

Location: Deployed as per Regional Wise

Duration:  Full time

Reporting to: Operations Manager Through Regional Manager

About ASA Microfinance Rwanda PLC:

ASA Microfinance (Rwanda) Plc. is a subsidiary of ASA International which is a Public Limited Company established in Rwanda in the year 2014 and currently working countrywide in establishing 30 branches. It aims specially to work for alleviating poverty and empowering women throughout the country. It is to be noted that, ASA International has established microfinance institutions in different countries in ASAI and Africa in order to work bring low-income people in the financial system.

Job Summary Summary:       

ASA Microfinance Rwanda PLC is looking for Area Managers who will contribute to its regional Operations and where it has its branches. Apparently, ASA Rwanda has 30 branches countrywide and Area Manager do supervision of his or her Loan Officers at respected region.

Duties and Responsibilities:

• Responsible to monitor and supervise 4 to 5 branches in his/her area
• To visit responsible branches once in a week. May stay overnight at any of the branches for any serious problem or improvement of the branch performances.
• Give priority to verify new groups and new members in the branch
• Check and verify client’s passbook during group visit
• Ensure new admitted member house/resident visited by Loan officer physically before admission in a sampling basis,
• Ensure all loan form check and verify by the Branch Manager before disbursement
• Check and verify loan client during group visit to protect ghost loan
• Check and confirm saving withdrawal done by client and ensure client signature.
• Check and verify 100% small business client before admission/giving loan and giving approval as per company policy
• Any other job/duties assigned by the management.

Job specification:

• Bachelor degree in Banking, Management, Accounting, Business, Economics, or any other degree with relevant experience can also be considered.
• Experience in Credit analysis and credit risk assessment.
• Must not exceed at least 35 years of age.
• Must have a valid driving license CAT A
• Willing to be transferred anywhere where our operations are located
• Willing to live in our office residences
• Excellent report writing and communication skills;
• Expertise is in MS Office, and job related software.

How to Apply:

The deadline for receiving applications: 01^st March 2022 at 5 pm
Please send your Curriculum and application letter to the e-mail to asarecruitment@asarwanda.rw, note that you have to mention your salary expectation in your cover letter and mention the position (Risk and Social Performance Manager) you are applying for in the subject line of your email. Only shortlisted candidates will be contacted.

Signed and approved by:

Jamilur Rahman Chowdhury

Managing Director, ASA MICROFINANCE RWANDA PLC.

Position: Risk and Social Performance Manager

Location: Head Office Kigali, Rwanda

Duration:  Full time

Reporting to: Managing Director through Deputy Managing Director

Job Summary Summary:

Risk and Social Performance Manager will be based in-country Head office (with frequent travel to field offices) and will be responsible for management and implementation of ASAI Environment and Social Management System (ESMS) including Risk assessment and management.

Social Performance Duties:

• Provide input into the development of country-specific Environmental & Social Performance Management System (ESMS) based on ASAI ESMS.
• Implementation and management of ESMS of the country.
• Ensure the appropriate management plans are in place and executed in accordance with the ESMS.
• Collect, analyze and report social performance data in accordance with the guideline.
• Regularly monitor and report of social initiative (i.e. environmental awareness campaign, training) and execution of ESMS to Head Office (HO).
• Prepare monthly, quarterly and yearly report for HO and relevant stakeholders ( based on international standard such as IFC standard I & II, SMART Campaign, The Universal Standards for Social Performance Management, and reporting formats such as SPI-4, CPP, ).
• Carry out relevant environment and social performance study.
• Build and maintain strong working relationships with key stakeholders in the operational areas including (but not limited to) regulators, local authorities, NGOs/CSOs, religious institutions, and cultural bodies, etc.
• Develop, manage and execute a long-term community consultation and disclosure program (including grievance management) in support of business requirements.
• Deploy social performance human resources according to business requirements and provide input into business planning processes/decisions as required (accounting for operational impacts and stakeholder impacts on the business objectives);
• Participate and contribute to Social Performance audits/reviews (either internal or external).

Duties on Risk Management

• Prepare risk report on a monthly basis covering risks related to the area of finance, operation, strategy, and compliance by analyzing operation report, internal audit report, Fraud Management Prevention Unit (FMPU) report and observations collected from field visits;
• Prepare Key Performance Indicators (KPI) report, risk heat map, risk appetite, and risk control matrix on a quarterly basis and provide insight regarding movement in risk factors related to portfolio, liquidity, exchange rate, cost reduction, growth, human resource, fraud, technology, product transparency, change in regulations and policies;
• Prepare reports and presentations for the board meeting on a quarterly or semi-annual basis, depending on the frequency of board meetings of the local board;
• Update Risk Management Framework and other policies of ASA International (ASAI) as and when required;
• Responding to the queries of different international lenders and stakeholders relating to risk management;
• Assess all related risks by conducting financial researches;
• Detect on time any risk that may threaten ASARW Plc business or commercial financial position;
• Calculate all risks related to business and transaction proposals;
• Employ computer programs related to statistical analysis for proper risk assessment and analysis;
• Formulate contingency plans for the organization and making helpful recommendations to the ASARW Plc on risk coverage;
• Provide professional assistance to the financial and economic team of the organization;
• A monthly basis report to be sent to the Managing Director, and to Holding Office (Dhaka) according to the standard format.
• Complete verification of at least 50% groups of each LO if there is any sign of misappropriation or fraud;
• Visit some default borrowers’ residence, guarantor, and business workplaces;
• He/she is equally expected to develop strategies that will help the organization to minimize risk as well as maximize rewards;
• Any other job assigned by the company/holding management in considering the greater interest of the company.

Job specification:

• Bachelor degree in social sciences/humanities or other relevant subject (other degree with relevant experience can also be considered);
• Experience in Credit analysis and credit risk assessment.
• Working Knowledge on Risk Management preferable in Financial sector
• working experience in a development/social performance role in microfinance sector or development organization;
• Good knowledge and understanding on international standards for Environment and Social Performance Management;
• Experience in CSR activities and clients economic yield survey (CEYS).
• Experience and knowledge is in social research;
• Experience in management of grievances and supporting systems;
• Experience is in stakeholder’s management and community engagement;
• Excellent report writing and communication skills;
• Expertise is in MS Office, and job related software.

How to Apply:

The deadline for receiving applications: 01^st March, 2022 at 5 pm
Please send your Curriculum and application letter to the e-mail to asarecruitment@asarwanda.rw, note that you have to mention your salary expectation in your cover letter and mention the position (Risk and Social Performance Manager) you are applying for in the subject line of your email. Only shortlisted candidates will be contacted.

Signed and approved by:

 Jamilur Rahman Chowdhury

Managing Director, ASA MICROFINANCE RWANDA PLC.

VACANCY NOTICE

Open to Internal and External Candidates

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

The Canadian Orientation Abroad (COA) programme is a pre-departure orientation initiative funded by Immigration, Refugees and Citizenship Canada (IRCC) and implemented by the International Organization for Migration (IOM). Since its inception in 1998, COA has provided pre-arrival Information and Orientation sessions to refugees approved for resettlement to Canada in over 60 locations worldwide.

Under the direct supervision of the IOM Operations Manager and the technical supervision of the Canadian Orientation Abroad (COA) Global Programme Manager and under overall supervision of IOM Chief of Mission, the COA Coordinator and Facilitator will be responsible for the following functions:

 Core Functions / Responsibilities:

1. Be the focal point for the smooth implementation of the Canadian Orientation Abroad programming (telephonic, virtual, in-person orientation deliveries) for both adults and youth, in Rwanda, Burundi and Tanzania and in other locations, as required.
2. Liaise with partners (IOM OPS and IOM MHD) for Advanced Booking Notifications and prepare COA participant lists for all eligible refugee clients; that is, those 13 years and older.
3. Liaise with IOM Departments involved in the preparation and delivery of COA sessions: Finance, Security, Logistics/Procurement, ETM/Transit Centre management, and other IOM missions as necessary.
4. Liaise and represent COA vis-à-vis various stakeholders and be responsible for promoting IOM’s refugee programming to relevant stakeholders in Rwanda, Burundi, and Tanzania. These may be the Canadian Embassy and other partners, such as WUSC and EMPP, that may come to play a role in COA pre-departure orientation activities.
5. Coordinate with IOM Finance Department in Rwanda and Kenya for the preparation of COA annual budgets and quarterly updates, in coordination with COA’s Budget Monitoring staff based in IOM Manila.
6. Coordinate with IOM Kigali Finance Department and Logistics Unit to make sure that refugee clients, if eligible, get the travel reimbursement and are provided accommodation when required.
7. Coordinate with IOM Logistics Unit in generating Purchase Requests (PR), using the correct WBS and following up on charges and payments.
8. Coordinate with relevant food vendors, if necessary, to ensure that snacks and meals are provided on time while maintaining high standard of food, presentation, and hygiene.
9. Coordinate with relevant services for the purchase and implementation of Personal Protection Equipment (PPE) in times of the pandemic: masks (for distribution to COA participants), sanitizing products (to use outside and inside the COA training rooms), and implementation of training room distancing.
10. Maintain regular contacts with the COA Global Management Team (in Geneva, Ottawa, and Manila) and ensure that Canada’s information needs, and that programmatic and reporting activities are coordinated efficiently.
11. Assign, guide, and supervise the daily tasks of other COA Support staff, such as childminder and on-call interpreters.
12. Coordinate with COA Management and COA Manila-based Budget Monitoring staff regarding the monitoring of budget expenses and charges, the provision of accurate WBS, and the preparation of COA annual site budgets, in coordination with IOM Rwanda/Kenya Finance team.
13. Coordinate with COA Manila staff for MiMOSA entries and other statistical matters.
14. Maintain an inventory of all materials and coordinate with the COA Manila staff for printing and shipping of COA materials to permanent and mobile training locations.
15. Plan, schedule, and timely deliver pre-arrival information and orientation sessions, in-person, telephonic or virtual, to youth and adult refugees, in Rwanda, Burundi, and Tanzania and in other locations, as required.
16. For maximum uptake of refugees, timely coordinate pre-departure orientation details with IOM colleagues in Resettlement OPS and Medical Health Department (MHD).
17. Oversee and coordinate all pre-session details: training room preparation, equipment, materials, snacks/meals, reimbursement of transportation, hiring of interpreters and childminders, whenever required.
18. For virtual sessions, coordinate with IOM OPS/IOM MHD for phone numbers/email addresses for all COA refugee clients.
19. Submit COA statistical reports in MiMOSA COA reporting Tool within the required timeline after completing a COA session (typically 2 days).
20. Deliver COA sessions that address refugees’ needs for both information and protection; therefore adapting session content and training tools and activities to various training modalities (telephonic, virtual or in-person), purposes, and beneficiaries.
21. Keep abreast of changes in Canada vis-à-vis resettlement in general and vis-à-vis content of pre-departure orientation and information sessions and contribute to the creation of Standard Operating Procedures (SOPs), lesson plans, agendas, PowerPoint presentations, activities, and facilitation guides.
22. Be familiar with the Canada’s refugee resettlement programs: GARs, PSRs, Blended VORs and JAS cases, plus Afghan cases at the Emergency Transit Mechanism Centre (ETM) as well as with the supports and services that are offered in Canada to refugees at a post-arrival stage.
23. Be familiar with the content of the COA Refugee Training Activities Toolboxes (for both adults and youth).
24. Write narrative reports (bi-monthly, quarterly and annual) that present accomplishments and challenges, gather statistics, and maintain statistical records.
25. Whenever required, coordinate COA mobile session delivery details: travel, security, procurement, medical, and finance with the appropriate IOM departments; as well as training details:  scheduling of sessions, shipping of materials in the language of COA participants, arranging refugee transportation, and lodging, ensuring the timely upload of stats in MiMOSA and the preparation of narrative reports. Timely coordinate all COA charges made during remote training session deliveries with IOM Finance staff in receiving missions.
26. Contribute to the development of surveys and promotional tools aimed at increasing the uptake of pre-departure services among refugees.
27. Contribute to the global development of the COA programme by participating in staff development workshops, exchange programs, Training-of-Trainers seminars, etc.
28. Engage in continuous self-directed study for professional development, as required by IOM and COA.
29. Perform other duties as may be assigned from time to time.

Required Qualifications and Experience

Education

• University degree in Political or Social Sciences, Education or a related field from an accredited academic institution with three years of relevant professional experience; or
• High school diploma with five years of relevant professional experience.

 Experience

• Experience working with refugees;
• Experience providing information and orientation to and engaging with refugees is an advantage;
• Demonstrated ability to work effectively with a variety of stakeholders;
• Experience in leading interactive training seminars or orientation sessions for youth and adults.

 Skills

• Clear and concise communication in writing (English).
• Excellent planning, organizational, and time management skills.
• Attention to details.
• Proven ability to communicate cross-culturally.
• Speaking more than one of the different languages spoken by refugees in Rwanda, Burundi, and Tanzania.
• IOM Functional Competencies required: Effective Communicator, successful negotiation, creative analytical thinker, active learner, strong team player, and cross-cultural facilitator.
• Solid computer skills, including proficiency in MS Office Packages (Office, Excel, Power Point, SharePoint, Adobe Pro, Zoom, Outlook)

Languages

• Fluency in English and Kinyarwanda is required.
• Knowledge of Swahili is an added advantage.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Behavioural

 The incumbent is expected to demonstrate the following values and competencies:

 Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

 Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Professionalism

• Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
• Seeks to raise professional standards in self and others through daily work and activities.
• Adapts quickly to change and is decisive and versatile in face of uncertainty.
• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.
• Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

This application is open to all Rwandese citizen and any other foreign national as long as such an applicant has a right of residence and right to work in Rwanda at the time of application (IOM will not be responsible in securing such Visas or authorisations from the Government of Rwanda, any applicant of foreign nationality must provide authentic certification from Government of Rwanda in regard to right of residency and right to work in Rwanda at the time of application).

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by 18^th February 2022 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed Personnel History Form (please download and fill it out) and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

Posting period: From 4^th February 2022 to 18^th February 2022

Trócaire is the official overseas development and humanitarian agency of the Catholic Church in Ireland and one of Ireland’s largest development organisations. Trócaire works in partnership with local and church organisations, supporting communities in over 27 developing countries across Africa, Asia, Latin America, and the Middle East to bring about lasting change. Trócaire envisages a just and peaceful world where; people’s dignity is ensured and rights are respected; basic needs are met and resources are shared equitably; where people have control over their own lives; those in power act for the common good.

Trócaire in Rwanda works in 7 out of 30 Districts with 16 national partners and focuses on 3 main areas – Resource Rights which builds on our previous Livelihoods work, Women’s Empowerment, and preparing and responding to emergencies.

In Trocaire Rwanda’s new strategic plan (2021-2025) the ambition has been set out to become a key player in capacity strengthening for local organizations in the country. This is in line with Trocaire’s global partnership and localization strategy (2021-2025).

This position is a senior role reporting directly to the Country Director and responsible for leading Trocaire Rwanda’s localization initiatives and ambition. The role will involve setting up the sustainable development unit, while also fundraising for its implementation and recruitment of a capacity strengthening team. The role will have a portion (50%) allocated to support the Trocaire Rwanda office in its business development efforts.

Please note that this is a National Position open for Rwandan Nationals only.

Overarching:

Lead the development and implementation of the localization and local organization capacity strengthening ambitions as per Trocaire Rwanda’s new Country Strategic Plan for 2021-2025.

Business Development (50%)

• Lead the prepositioning of Trocaire in the sustainable development and capacity strengthening domain. This includes identification of funding and partnering opportunities; develop capacity statements, setting up of meetings and develop submissions and manage grants obtained.
• Coordinate with Trocaire’s Global Partnership and Funding Unit and/or consultants for the development of high-quality funding proposals where required.
• Lead the review and implementation of Trócaire’s country institutional funding strategy, in line with country programme needs and institutional funding landscape and opportunities.
• Support Trocaire Rwanda’s business development efforts where feasible.

Sustainable Development, Localisation & Partnership (50%)

The key duties and responsibilities can be divided into three subcategories as follows:

• Strategic leadership of the Sustainability Development Unit
• Leading the development and evolution of Trócaire Rwanda’s capacity strengthening work
• Leading/being the focal point for Trócaire Rwanda’s work on localisation

Requirements

Qualification

Tertiary education in Development, Humanitarian, Business Administration or related field of study

Experience

• Minimum of 10 years’ experience working in overseas development and/or the humanitarian sector;
• Demonstrated experience of working with local organisations in transformative processes that strengthened their capacities, voice and influence, and levels of funding.
• Familiarity and affiliation with localisation policy instruments (e.g. Grand Bargain) and familiarity with current debates on localisation.
• Experience working in international settings and different countries
• Project cycle management using results frameworks and/ or logical frameworks including MEAL systems and processes;
• Training/capacity building in a multi-cultural environment

Skills

• Keen interest and excitement in sustainable development and capacity strengthening;
• Proven strategic thinking and planning skills, including ability to think creatively, analyse and be innovative, set priorities, manage work plans, and evaluate progress.
• Experience working with civil society partners and good understanding of partnership approach.
• Critical thinking on organizational development
• Detail-oriented, flexible, and able to handle multiple concurrent tasks
• Able to work independently as well as part of a team
• Able to quick build cross-cultural relationships with teams and partners
• Highly developed relationship, negotiation, and interpersonal skills.
• Excellent facilitation & capacity-building skills and experience of applying them when working with individual partners or groups of partners.
• Excellent written, oral, and presentational communications skills.
• Computer literacy skills in word, excel, and internet/email.
• Fluency in English

Benefits

The position is part of the Country Management Team and for the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

Reporting to the Country Director, this is a Fixed Term Contract of 2 years (with the possibility of extension) and is based in Kigali with frequent travel to programme locations, Ireland, or other locations.

How to apply

The Candidates should send applications by the link not later than 9 February 2022.