Customer Service Assistant – Clean Energy Initiative (CEI) (3 positions available)

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Customer Service Assistant initiates and maintains contact with beneficiaries/customers to ensure proper usage and maintenance of the rocket stoves, monitoring and evaluation of the rocket cookstove, and prompt resolution of any beneficiary issues. The Customer Service Team ensures good customer satisfaction, protecting the rocket cookstove and SPOUTS of Water brand.

Duties and Responsibilities:

1. Contribute to maintaining the system for recording follow-up information on all project beneficiaries receiving a rocket cookstove.
   1. Ensure accurate and timely data entry to support reliable reporting for business processes
   2. Contribute to the maintenance of effective administrative systems to ensure accurate information is recorded and readily available
   3. Liaise with the Accounting team to ensure the data is accurate and to resolve any allocation issues.
2. Follow procedures to ensure timely follow-up with beneficiaries to maximise and ensure a high usage rate of the rocket stoves.
   1. Contact beneficiaries to confirm receipt, usage and proper maintenance of the rocket cookstove
   2. Contact beneficiaries to get the direct customer experience of the stove
   3. Ensure all beneficiary challenges are actioned and resolved according to guidelines.
3. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Ability to follow guidelines and procedures
• Attention to detail and data accuracy
• Well-developed communication and listening skills
• Capacity to be adaptable based on customer information and feedback to ensure that issues are effectively resolved
• Commitment to achieving customer service performance targets
• Proven ability to coordinate processes and prioritize workload in a busy environment
• Experience using Microsoft Word, Excel and databases, preferably in a work environment
• Experience in a debt recovery/loans administration is an advantage
• High level of competence in spoken and written Kinyarwanda and English language skills

Interested in applying for this role?

To apply, please use this Link

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 3 weeks of applying, please consider your application unsuccessful.

Click here for details & Apply

Click on the job position of your choice for details & Apply

• 10 job positions of Customer Relationship Officer at Muganga SACCO | Kigali: Deadline: 06-01-2023
• HR and Administration Manager at Muganga SACCO | Kigali :Deadline: 06-01-2023
• Customer Relationship Manager at Muganga SACCO | Kigali: Deadline: 06-01-2023

Career Opportunities: Supply Chain Officer (Kigali)

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

JOB TITLE: Supply Chain Officer (Food Safety and Quality)

TYPE OF CONTRACT/Grade: Fixed-Term/NOB

UNIT/DIVISION: Supply Chain

DUTY STATION (City, Country): Kigali/Rwanda

DURATION: 1-year renewable

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In Rwanda, WFP works in partnership with the Government and other stakeholders to support national priorities for achieving food and nutrition security. This is done through direct implementation of integrated programmes targeting the most vulnerable people and strengthening national capacity to design, implement and manage programmes for achieving zero hunger. Under its Country Strategic Plan (2019-2023), WFP’s support revolves around four strategic outcomes (SOs) as follows:

• Strategic Outcome 1 (SO1) is designed to ensure that refugees and returnees in Rwanda have access to adequate and nutritious food at all times.
• SO2 aims to ensure that vulnerable populations in food insecure communities and areas have improved access to adequate and nutritious foods all year.
• SO3 focuses on ensuring that children under 5 years, adolescents and pregnant and lactating women in Rwanda have improved access to nutritious foods and services to meet their nutritional needs all year.
• SO4 targets smallholder farmers especially women and aims to provide opportunities for increased marketable surplus and access to an agricultural market through efficient supply chains by 2030.

JOB PURPOSE

WFP’s Food Safety and Quality Unit is focused on embedding a culture of food safety and quality assurance across the organization, from program design across the supply chain to distribution. WFP aims to build trust by adhering to the highest food safety and quality standards and takes immediate action in the event of incidents related to the food that WFP provides. WFP benchmarks its Food Safety and Quality Management System against internationally recognized standards, CODEX Alimentarius, and local and international regulatory requirements. WFP undertakes continuous risk analysis, due diligence, and assurance of food safety and quality throughout its operations and supply chain, enabling WFP to respond with agility and speed to operational needs

KEY ACCOUNTABILITIES (not all-inclusive)

1. Lead the development, dissemination and implementation of corporate policies, guidelines, and procedures on the WFP approach to food safety and quality matters, ensuring alignment with corporate, regional, and country office priorities.
2. Contribute towards the development and/or implementation of protocols and tools in integrating FSQ into the different WFP operations and programs, ensuring alignment with the existing policies and guidelines
3. Establish risk-based control measures and prepare evidence-based recommendations for the country office to combat and reduce food commodity losses and food quality and safety incidents.
4. Ensure that food procured meets WFP specifications and relevant national standards in Rwanda by establishing robust supplier quality assurance systems.
5. Support the capacity-strengthening interventions of WFP food suppliers, inspection companies, WFP staff, cooperating partners, government agencies etc., for efficient and effective delivery of food assistance to beneficiaries (e.g., through the design, review of training materials and actual training).
6. Build productive relationships and partnerships with counterparts in government agencies and the private sector to enhance WFP capacity to contribute effectively to FSQA awareness and improvement.
7. Identify and build productive relationships with the supply chain, Program, Nutrition, and other relevant units, to support an integrated approach to food assistance.
8. Keep current on emerging developments and cutting-edge research in food safety and quality and/or food product optimization to leverage the opportunities to incorporate industry best practices in the Supply Chain.
9. Collate and analyze relevant process data/information to inform risk management and mitigation and contribute to a WFP-wide view of food technology activities and resourcing.
10. Guide and supervise junior staff, acting as a point of referral and supporting them with more complex analyses and queries.
11. Others, as required from time to time

4Ps CORE ORGANISATIONAL CAPABILITIES

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience conducting analytical and conceptual work in support of strategy design and implementation.
• Experience coordinating supply chain activities with other units/ teams.
• Experience in coordinating periodic planning across functions and with partners.
• Experience in analyzing and supporting the implementation of end-to-end supply chain operations.
• Experience working with WFP partners.
• Experience in implementing supply chain improvement initiatives.
• Experience supervising staff.

TERMS AND CONDITIONS

DEADLINE FOR APPLICATIONS

Deadline for submitting the online application is on the 28th of December 2022.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Click here for details & Apply

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Products Scaling Innovation Lead is is an important technical, strategic and managerial position within the Research and Development (R&D) Division responsible for leading the Scaling Innovation department. One Acre Fund relies on this innovation department to identify and research on the most impactful agricultural and non-agricultural products and services for farmers. Every season the department runs farmer surveys and trials to inform our product offering and farmer service decisions. Great innovation comes from excellent background research, a true understanding of our client base, excellent pilot implementation, and by implementing a scaling process that allows us to translate product pilot results into our full program.

Responsibilities

• Lead product and service scaling to our different channels for serving farmers.
• Work with our field teams, logistics, business operations and MEL to grow the most promising new products, services, or training into our field programs.
• Develop trials for potentially impactful products following related impact models.
• Conduct pilot design, analysis and reporting.
• Implement periodic product impact evaluations for non-agricultural products.
• Lead the Scale Innovations team in behavior change research to develop solutions that enable farmers to adopt best agricultural practices.
• Infer patterns and trends in data collected from the field and report findings through distribution postmortem reports and full trial reports.
• Support external departments on newly scaled products.
• Develop and contribute to team/division strategy memos.
• Engage and build external partner relationships.
• Initiate and manage collaborative projects with external partners, which includes drafting MoUs, periodic reporting and ensuring OAF policies are followed in all communication and results sharing
• Lead team administration.
• Formulate and the annual departmental budget.
• Monitor expenditure and implement efficiency strategies.
• Conduct team performance management.
• Support capacity development of direct reports and entire product scaling team in general.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A bachelor’s degree is required, either in agriculture, economics, business or related disciplines.
• Background coupled with experience designing surveys and running impact evaluations
• Product/business scale-up mindset.
• Experience with Stata or R statistical packages, Excel (can perform analytical functions) skills, google applications.
• Team and people management experience: Demonstrated experience managing at least one direct report and preferably a team.
• Project management experience, from project design, to execution, monitoring and evaluation.

Preferred Start Date

As soon as possible

Job Location

Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

15 February 2023

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here for details & Apply

RECRUITMENT NOTICE Nº 011/12/2022

MUGANGA SACCO is a Savings and Credit Cooperative for Health sector staff in Rwanda headquartered in Kicukiro District (KK 15 Rd, Kigali Silverback Mall,1st F). Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. It is a legally registered SACCO by Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR).

Muganga SACCO wishes to recruit the competent and self-driven staff on the position of HR and Administration Manager on permanent basis regardless the gender, and other kind of discriminations.

1. RECRUITMENT DETAILS:
2. Position: HR and Administration Manager

Number of needed staff: One

Employment period: Open-ended period (Full-time)

Working place: Head Office

2. JOB PURPOSE STATEMENT

Reporting to Director of Finance and Administration, the HR and Administration Manager position is responsible for Planning, organizing, directing, coordinating all HR, logistics, asset management, and fleet management activities and ensure effective implementation of the HR and Administration policies and procedures.

3. KEY RESPONSIBILITIES

• Contribute to the development of human management capital policy and strategy, ensuring that the business leverages on all information and data in developing a responsive human capital strategy;
• Recommend improvements to the existing policies, procedures and processes on human capital management, to ensure the guidelines are reflective of the day to day needs;
• Coordinate the performance management process across the business, capturing user feedback, timeliness and quality in the process
• Conduct Capacity needs assessment,
• develop and implement the training programs, and ensure calendars are submitted to users in a timely manner, suppliers identified and contracted, and training reports submitted in a timely manner
• Contribute to the development of an organization-wide strategy for recruiting and onboarding a high quality and diverse workforce through effective processes for staff screening and selection.
• Create staffing plans to guide the Muganga SACCO in filling various positions and address staffing concerns as and when need arises
• Develop and implement recruitment plans, providing cost efficiency in the resourcing process, and ensuring responsiveness to the business talent needs
• Determine staff selection criteria in collaboration with respective hiring managers as a yardstick for shortlisting job application

• Coordinate onboarding of new hires including to ensure quick familiarization with the work environment and fast settlement;
• Coordinate the maintenance of human resource records, both online and physical, for ease of reference when need arises.
• Coordinate the processing of payroll and all other benefits by reviewing salary adjustment reports, verifying payroll and deductions to ensure accuracy of staff pay;

3. KEY MEASURABLE GOALS

• Staff evaluated on time
• Up-to-date HR Manual – Internal Rules and Regulations
• Training plans executed and evaluated
• Training Needs Assessment Report;
• Training Impact Evaluation Report
• Payroll
• Staff file well maintained
• Annual Leave Plan
• Availability of office supplies and proper maintenance of equipment
• Working office facilities and surroundings well maintained
• Compliance with up to date administrative systems, policies and procedures
• Satisfactory services rendered by the service providers

4. SKILLS & COMPETENCIES

• Knowledge in Resources Management
• Knowledge of the Rwanda Labour Laws and regulations as well as international labour laws
• Knowledge and skills in performance management
• Knowledge of Rwanda’s financial management standards and procedures
• Budgeting and Expenditure management skills
• Judgment &decision making skills
• Assets management
• Supervisory skills
• Planning and organization skills
• Report writing & presentation skills
• Knowledge of office administration
• Knowledge in conflict management

5. REQUIREMENTS

• Being Rwandan aged between 30 and 45 years’ old;( Copy of ID required)
• Bachelor’s degree in accounting, business administration, finance or related field with at least 10 years working experience or Master in Business Administration, Human Resources Management, Management or related field with Specialization in Human Resource or Administration with 7 years working experience (Proof of experience required)
• Having an experience of 7 years in financial institution (BANK, MFI or SACCO) or 10 years of experience in other institution and at least 3 years of experience to the similar managerial position is an added advantage;
• Fluent in Kinyarwanda and English (Knowledge of French is an added advantage);
• Ready to work (most of the time) on field and traveling in the provinces outside Kigali.

6. JOB APPLICATION PROCEDURES

Interested candidates should submit soft copies of the motivation letter, CV and copy of required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1^st floor of Silverback Mall, latest 06/01/2022 at 6:00 PM on the following email address: apply@mugangasacco.rw

Questions/clarifications may be requested by email to the following email address: info@mugangasacco.rw

Kindly note that only shortlisted candidates will be contacted for the exam and interview.

Done at Kigali, on 19/12/2022

Muganga SACCO Management

Click here to visit the website source

RECRUITMENT NOTICE Nº 012/12/2022

MUGANGA SACCO is a Savings and Credit Cooperative for Health sector staff in Rwanda headquartered in Kicukiro District (KK 15 Rd, Kigali Silverback Mall,1st F). Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. It is a legally registered SACCO by Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR).

MUGANGA SACCO wishes to recruit the competent and self-driven staffs on the position of Customer Relationship Officer on permanent basis regardless the gender, and other kind of discriminations.

1. RECRUITMENT DETAILS:

Position: Customer Relationship Officer

Number of needed staff: 10

Employment period: Open-ended period (Full-time)

Working Place & Catchment Area:

JOB PURPOSE STATEMENT

Reporting to Customer Relationship Senior Manager, the Customer Relationship Officer is responsible for mobilizing new members, deposits and credits as well as deepening Muganga SACCO’ relationships with the existing members by offering them other financial products and information needed.

2. KEY RESPONSIBILITIES

• Generate new customer leads through various channels;
• Proactively identify sales prospects and conduct business development activities;
• Follow up on new leads and referrals to generate business;
• Achieving the monthly sales targets, Cross sell assets and fee products;
• Follow the various internal guidelines and procedures of the bank;
• Ensure customer satisfaction through regular engagement;
• Resolve customer queries/issues and facilitate customer service;
• Maintain periodic status reports, including daily activity report and calls/follow-ups made.

3. KEY MEASURABLE GOALS

• Number of new members;
• Increase percentage of deposits and loan portfolio;
• Percentage of members’ satisfaction;
• Level of members’ communication in terms of Muganga SACCO products.

4. SKILLS & COMPETENCIES

• Enough knowledge of banking products (Savings and Loans);
• Customer Relationship Management (Needs, Inquiries, Responses, feedbacks, etc.);
• Excellent interpersonal and communication skills;
• Proficient in all Microsoft applications;
• A team player with leadership skills;
• Analytical thinking and Problem solving skills;
• Maintain a positive attitude focused on member satisfaction;
• Self-Management (Manages Time, Task Prioritization and Control) with minimum supervision.

5. REQUIREMENTS

Being Rwandan aged between 25 and 35 years’ old (ID required).

• Bachelor’s degree in Management, Business administration, Marketing, Banking, Finance, Economics or related field;
• At least 2 years of experience in Financial institution (BANK, MFI or SACCO) as Marketing Officer, Customer care Officer, Loan Officer, Business Banker, Sales Officer or related position (Proof of experience required);
• Ready to work (most of the time) on field and traveling in rural areas;
• Mention the working place (districts) as indicated in the Recruitment Details.

N.B: Applicants must be residing in the district of the catchment area they applied for.

6. JOB APPLICATION PROCEDURES

Interested candidates should submit soft copies of the motivation letter, CV and copy of ID, required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1^st floor of the Silverback Mall, latest 06/01/2022 at 5:00 PM on the following email address: apply@mugangasacco.rw

Questions/clarifications may be requested by email to the following email address: info@mugangasacco.rw

Kindly note that only shortlisted candidates will be contacted for the exam and interview.

Kindly note that only shortlisted candidates will be contacted for Written Exam and Interview.

Done at Kigali, on 19/12/2022

MUGANGA SACCO Management

Click here to visit the website source

Click here for details & apply

Click here to visit the website source

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Business Development Team is constantly growing in scale and sustainability; our ability to do so depends on raising external funding. The Business Development team uses Salesforce as the central data hub for storing and analyzing information related to all of our fundraising opportunities. We are therefore seeking an business operations associate to with accuracy and details to manage our CRM, donor database and improve our core team systems, lead systems administration projects, and provide team-wide support. You should have passion for getting every number right, derive excitement from delivering error-free work, and improving systems. You will report to the deputy Team Leader in a cross-team role.

Responsibilities

Donor database management (50%)

• Donation processing: entering incoming donations into One Acre Fund’s customized Salesforce CRM system, issuing acknowledgement letters, reconciliation of donations with Finance systems.
• Systems administration: Building reports from Salesforce, auditing newly-awarded grants, ensuring team compliance with processes, training new staff on Salesforce.
• Manage and write regular communications for donors including credit card donors

Team support

• Support the Executive Director and other senior leaders to manage top donor relationships and secure renewed gifts
• Spearhead the CRM analytics projects

Salesforce system and process improvements (25%)

• Map out the Systems processes and implement continuous improvements
• Manage the back end of Salesforce to ensure that the system is effective for the team
• Design and implement projects to strengthen Salesforce for fundraising
• Strengthen team fluency and compliance of Salesforce
• Support of the Salesforce integration with other systems such as SAP.

Grant Compliance Support (10%)

• Grant compliance support by making sure all grant conditions, clauses, restrictions and milestones are tracked
• Review any grant support gaps and create efficient solutions for the team

Digital Fundraising Support (15%)

• Liaise with vendors and service providers who support digital fundraising.

Manage our Give page (on the website) and ensure that:

• Give Page errors are quickly fixed
• Retail donors receive timely communications

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A passion for numbers and data accuracy.
• Excellent command of Excel (can maintain complex spreadsheets) and Google Sheets.
• Knowledge of Salesforce or other CRM/donor database required.
• A demonstrated interest in or understanding of fundraising is required.
• Customer service-oriented personality.
• Project management skills.
• Humility. We are looking for passionate professionals who combine good humor, patience, and learning.
• A willingness to commit to this position for the long term (minimum 2 years).
• Language: English required.

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya or Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

06 March 2023

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here for details & Apply

Job Description

• Act as the supervisor of DAs’ daily activities
• Collaborate with the DAP coordination office working within RISA to craft, revise and approve DAs monthly and quarterly plans
• Lead quarterly reviews of the DAs’ achievements
• Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools.
• Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery
• Ensure effective management of DAP equipment and tools
• Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery
• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development
• Supervise the learning and development process for the DAs and ensure their full participation in related programs/training
• Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content
• Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA.
• Collect information and report on other digital skills development related activities conducted in the district.
• Act as a liaison between DAP coordination office in RISA and the district and other stakeholders.
• Participate in DA trainings which will be provided throughout the project lifecycle.
• Participate in DAP-related planning activities within the DAP coordination office.

Selection Criteria:
• Rwandan national
• Kinyarwanda fluency
• English proficiency
• Aged between 18 years and 35 years.
• Must have A0 or A1 level equivalent education in ICT or a related field.
• Must be able to dedicate their full time to being a digital ambassador supervisor.
• Should demonstrate commitment to the program and its objective.
• Must submit a certificate of residence as a proof that he/she resides in the district where he/she will operate.

Required experience and skills:
• At least 2 years of proven experience
• Proof of digital skills or ICT-related competency, preferably via the
• International Computer Driving License ICDL, IT Essentials or Cybersecurity certifications
• Structured work style with a high degree of self-organization, flexibility and creativity
• Strong communication, presentation, and moderation skills
• Previous experience as a people manager or supervisor is an added advantage.

To complete your application:
– Please go to the “Certificates” section, select “icyemezo cy’aho utuye”, upload the signed proof of residence.
– Please go to the “Profile” section and ensure the place of residence reflects where you currently live. If the place shown in your profile is different from where you live, please make sure to edit accordingly/

The Digital Ambassadors Supervisors will be working under a renewable contract and will be facilitated to conduct their duties.

Minimum Qualifications

• Advance Diploma in Information Management

  3 Years of relevant experience

• Bachelor’s Degree in Information Management

  3 Years of relevant experience

• Advanced diploma in Computer Science

  3 Years of relevant experience

• Advanced diploma in Computer Engineering

  3 Years of relevant experience

• Advanced diploma in Information and Communication Technology

  3 Years of relevant experience

• Advanced diploma in Electronics and Telecommunication Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Software Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Computer Science

  3 Years of relevant experience

• Bachelor’s Degree in Computer Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Information and Communication Technology

  3 Years of relevant experience

• Bachelor’s Degree in Electronics and Telecommunication Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Information Systems

  3 Years of relevant experience

• Advanced Diploma (A1) in Software Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Information Technology

  3 Years of relevant experience

• Bachelor’s Degree in Business Information Technology

  3 Years of relevant experience

• Advanced Diploma in Management Information System

  3 Years of relevant experience

• Advanced diploma ( A1) in Business Information Technology

  3 Years of relevant experience

• Advanced diploma in Information System

  3 Years of relevant experience

• Advanced Diploma in Information Technology (IT)

  3 Years of relevant experience

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• Actuarial Officer at Old Mutual Insurance Rwanda :Deadline: 23-12-2022
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• Recruiting a Senior Research Associate for IFPRI Centro at International de Agricultura Tropical | Kigali : Deadline: 28-12-2022
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• Project Officer at SOS Children’s Villages Rwanda | Kigali : Deadline: 19-12-2022
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• Cashier at Loveway Rwanda Co. Ltd: Deadline: 25-12-2022

Ibicishije kurubuga rwayo rwa Tweeter; Minisiteri y’Abakozi ba Leta n’Umurimo yibukije Abaturarwanda amasaha y’akazi yavuguruwe, azatangira gukurikizwa ku wa 1 Mutarama 2023.

Kanda hano usome iri tangazo kurubuga rwa Minisiteri y`Abakozi ba Leta n`Umurimo

Green Hills Academy (GHA) serves 2,000 students in Kigali, Rwanda. Green Hills Academy wishes to fill the below vacant positions with qualified, experienced, talented, capable and dedicated individual to join the team to make a difference. The position’s details are outlined below; –

1. Marketing Coordinator

Job Summary: We are looking for a Marketing Coordinator to join our marketing team. The ideal candidate will have experience in a wide range of marketing functions, including communications, advertising, branding, digital, and social media. The marketing coordinator must be an organized multitasker, able to handle many diverse projects simultaneously and meet tight deadlines.

Duties and responsibilities:

• Support the marketing director in establishing and evaluating marketing strategy by assembling sales forecasts, setting objectives, organizing promotional presentations, and updating calendars.
• Work closely with all the school divisions and departments to continually support all marketing, and communication needs.
• Plan meetings, school events, and conferences, by identifying requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists.
• Maintain inventory of marketing support materials, ensuring all are current and accurate and coordinate the creation of new materials when necessary.
• Conduct research on market trends, customer behavior, and competitor landscape, and prepare reports by analyzing and summarizing data.

Requirements and qualifications:

• A bachelor’s degree in marketing, advertising, or communications.
• Proven working experience in marketing coordination, digital marketing, or a similar role.
• Excellent written, verbal, and communication skills.
• Knowledge of traditional and digital marketing, content marketing, and social media marketing.
• Experience using data analytics software for research.
• Experience in budgeting and forecasting.

2. Photographer and Videographer

Job Summary: We are looking for a Photographer and Videographer to join our marketing team. The ideal candidate maintains experience taking professional photos and videos, using editing software, and enjoys presenting a complete, polished project on a deadline. Candidates with experience in photography, videography, and graphic design are preferred.

Duties and responsibilities:

• • Manage and maintain photography and videography equipment carefully.
• • Take photographs and videos on campus or in other locations as required.
• • Manoeuvre different photographic and videography equipment such as digital cameras and lighting, film, or single-lens reflex cameras to produce excellent images.
• • Work closely with colleagues to produce high-quality images, photographs, and videos.
• • Set up lighting and audio equipment.
• • Record video using professional equipment.
• • Post-production photo and video editing.
• • Maintain the database and archive photographs, images, and video content.
• • Maintain an in-depth understanding of photographic and videography best procedures and practices.

Requirements and Qualifications:

• A certificate or diploma in photography, videography, advertising, art, or a related field is required.
• A minimum of 3 years of proven working experience using professional photography and videography equipment.
• Knowledge of video editing software, including Premiere, Final Cut Pro, and After Effects.
• Animation design skills are a plus.
• Technical skills.

3. German Language teacher

Skills and competencies

The ideal candidate should have; –

• • Excellent interpersonal skills
• • Effective communication skills for dealing with students, parents, teachers and support staff
• • Should be organised, energetic and self-directed
• • Ability to interact at all levels
• • Optimizing Diversity
• • Strong intellect and vision
• • Aligning Performance for Success

Interested candidates are requested to submit their applications including a brief cover letter, detailed CV, copies of relevant degree as well as the names and contact information of three recent referees who have been direct supervisors to; email;- humanresources@greenhillsacademy.rw by 5.00 p.m. on Friday 23rd December 2022.

To learn more about GHA, please visit our website at www.greenhillsacademy.rw

Only shortlisted applicants will be contacted for interviews.

Click here to visit the website source

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JOB ADVERTISEMENT

Job position: Internal Auditor.

Introduction

Mayfair Insurance Company Rwanda Ltd is a general insurance company providing various general insurance products in Rwanda since May 2017. It is regulated by the National Bank of Rwanda and since inception the company has been on an upward trend, experiencing phenominal steady growth both on the turnover and profitability. The Company is part of the network of Mayfair Insurance companies across the region (Kenya, Tanzania, Zambia, Uganda and DRC).

The Head-office of Mayfair Insurance Company Rwanda Ltd is located at Makuza Peace Plaza, 2^nd Floor.

Reports to: Managing Director and Board of Directors

JOB PURPOSE/JOB VALUE

The Internal Auditor shall assist the Board to discharge their responsibilities in the promotion of effective internal controls and provide assurance on the efficiency & effectiveness of the company business processes.

The Internal Auditor shall carry our all-internal audit activities that are necessary to full his/her responsibilities and ensure that all material areas of risk of the company are subject to appropriate audit within the reasonable timeframe.

MAIN RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB (KEY RESULT AREAS).

• Establishing and implementing a risk- based audit plan.
• Developing a detailed audit plan, charter, questionnaire on annual basis indicating scope for each internal audit assignment.
• Evaluating the adequacy of the company’s policies and process.
• Discussing audit coverage with management and the HR & Audit Committee.
• Reviewing levels of compliance with established policies, procedures, and processes.
• Verifying segregation in respect of company and policyholder’s assets.
• Conducting regular assessments of internal controls and recommend improvements as needed.
• Monitoring and evaluating governance and control process.
• Performing internal audit in compliance with the professional best practice of internal auditing.
• Reporting on the findings to Management and secure comments before presenting to the Audit & HR Committee.
• Monitoring the clearing and implementation of the external auditors’ audit findings and recommendations.
• Work closely with the external auditors and other assurance providers to ensure synergy of approach.
• Perform any other additional investigation or assurance services as when requested by management and Board.
• Coordinate all internal audit department’s activities and responsibilities.

OTHER DUTIES

• Perform any other duties as may be assigned from time to time by the Supervisors.

KEY PERFORMANCE INDICATORS

• Approved and updated internal audit plan and charter.
• Audit coverage, quality, and its consistence.
• 100% adherence to reporting timeline.

QUALIFICATIONS AND COMPETENCIES

1.Academic and Professional Qualification

• Bachelor’s degree in accounting, finance, or other relevant field, master’s degree in these fields being preferred and;
• any of Certified Internal Auditor (CIA), ACCA, Certified Public Accountant (CPA).

2.RELEVANT EXPERIENCE

• 5 years of progressively responsible full-time experience as an auditor of which 3 has been

passed working as manager of the organization or as a board member of a financial institution.

Required documents

• Application letter addressed to the Managing Director of Mayfair Insurance Company Rwanda Ltd;
• Updated signed CV;
• Academic documents;
• Professional certificate;
• Copy of national ID card/passport.

The application addressed to the Managing Director of Mayfair Insurance Company Rwanda Ltd shall be submitted at the head-office of Mayfair Insurance Company Rwanda Ltd located in the building Makuza Peace Plaza, 2^nd Floor, or email to info@mayfair.co.rw not later than 29^th December 2022 at 5h:00 PM (Local time).

NB: 1. Only shortlisted candidates will be contacted for tests and/or interviews.

2. The successful candidate will be required to provide required documents as per our HR policy requirements.

Done at Kigali, on 16^th December 2022.

MUHIMUZI Mugisha Daniel

Managing Director

Click here to visit the website source

JOB ADVERTISEMENT

Job position: Senior Accountant.

Introduction

Mayfair Insurance Company Rwanda Ltd is a general insurance company providing various general insurance products in Rwanda since May 2017. It is regulated by the National Bank of Rwanda and since inception the company has been on an upward trend, experiencing phenominal steady growth both on the turnover and profitability. The Company is part of the network of Mayfair Insurance companies across the region (Kenya, Tanzania, Zambia, Uganda and DRC).

The Head-office of Mayfair Insurance Company Rwanda Ltd is located at Makuza Peace Plaza, 2^nd Floor.

Reports to: Finance Manager

JOB PURPOSE/JOB VALUE

We are looking for a detail-oriented senior accountant to perform and coordinate accounting duties within our organization. The senior accountant’s responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned. To be successful as a senior accountant, you should have a solid working knowledge of International Financial Reporting Standards (IFRS) and strong financial analysis skills. An outstanding senior accountant should also possess strong Excel skills, be detail-oriented, highly organized, and able to work with little to no supervision and perform under pressure.

RESPONSIBILITIES

• Coordinating accounting functions and programs.
• Preparing financial statements and reports.
• Preparing revenue projections and forecasting expenditure.
• Assisting with preparing and monitoring budgets.
• Maintaining and reconciling general ledger accounts.
• Assisting with annual audit preparations.
• Investigating and resolving audit findings, account discrepancies, and issues of non-compliance.
• Contributing to the development of new or amended accounting systems, programs, and procedures.
• Verify, allocate, post and reconcile accounts payable and receivable.
• Provide technical support and advice to Accountant and Assistant accountant.
• Review and recommend modifications to accounting systems and procedures.
• Participate in financial standards setting and in forecast process.
• Provide input into department’s goal setting process.
• Prepare financial statements and produce budget according to schedule.
• Assist with tax audits and tax returns.
• Direct internal and external audits to ensure compliance.
• Plan, assign and review staff’s work.
• Support month-end and year-end close process.
• Develop and document business processes and accounting policies to maintain and strengthen internal controls.
• Ensure compliance with IFRS principles.
• Liaise with Finance Manager to improve financial procedures

TECHNICAL SKILLS;

• Strong knowledge in accounting and international financial reporting standard (IFRS),
• Demonstrated skills in Rwandan tax laws and regulations,
• Excellent computer skills including word processing, Excel and PowerPoint,
• Strong Analytical and Problem-solving skills,
• Thorough knowledge of General Ledger accounting and account reconciliation,
• Experience with accounting software,
• Highly detail Oriented,
• Good verbal and written communication skills in English and Kinyarwanda; basic French knowledge would be a plus,
• Ability to work independently with minimal close-support from a supervisor,
• Ability to work with a variety of personnel.

QUALIFICATIONS AND COMPETENCIES

The Senior accountant must have;

• At least bachelor’s degree in accounting, or Finance,
• Professional qualification (CPA or ACCA).

EXPERIENCE

• At least four (4) years working experience in managerial position in an insurance company or related field.
• Previous experience in the finance department of an insurance company will be an added value.

REQUIRED DOCUMENTS

• Application letter addressed to the Managing Director of Mayfair Insurance Company Rwanda Ltd;
• Updated signed CV;
• Academic documents;
• Professional Certificate;
• Copy of national ID card/passport.

The application addressed to the Managing Director of Mayfair Insurance Company Rwanda Ltd shall be submitted at the head-office of Mayfair Insurance Company Rwanda Ltd located in the building Makuza Peace Plaza, 2^nd Floor, or email to info@mayfair.co.rw not later than 29^th December 2022 at 5h:00 PM (Local time).

NB:

1. Only shortlisted candidates will be contacted for tests and/or interviews.
2. The successful candidate will be required to bring required documents as per our internal policy requirements.

Done at Kigali, on 16^th December, 2022.

MUHIMUZI Mugisha Daniel

Managing Director

Click here to visit the website source