LG business solutions is seeking to recruit a “Sales & Marketing Manager”

Introduction:

LG Business Solutions, headquartered in the vibrant heart of the city at Makuza Peace Plaza (Yussa), B Tower, Ground Floor, No. 09, has been a leading force in the printing and branding industry for six years. Specializing in a comprehensive suite of services, we cater to businesses of all sizes, providing top-tier solutions to meet their printing and branding needs.

Our array of services includes large format printing, digital printing, offset printing, 3D signages, fabrication, branding, and office supplies. Whether it’s bringing your brand to life through captivating visuals or ensuring your printed materials are of the highest quality, we are dedicated to delivering excellence at every step.

At LG Business Solutions, we pride ourselves on our commitment to customer satisfaction, attention to detail, and innovative approach. By leveraging cutting-edge technology and a talented team of professionals, we consistently exceed expectations, helping our clients stand out in today’s competitive market.

With our prime location in the city center and a reputation for reliability and excellence, LG Business Solutions is your trusted partner for all your printing and branding needs. Experience the difference with us and elevate your brand to new heights.

Your responsibilities will include the following :

• Customer Prospecting and Lead Generation: Identifying and researching potential clients through various channels such as cold calling, emailing, networking events, and social media platforms.
• Client Relationship Management: Building and maintaining relationships with existing clients to ensure satisfaction, repeat business, and referrals. This involves regular communication, addressing concerns, and understanding client needs.
• Sales Presentations and Product Demonstrations: Creating and delivering compelling presentations to showcase the company’s printing and branding capabilities. This includes explaining product features, benefits, and pricing structures to potential clients.
• Quoting and Proposal Development: Generating quotes and proposals based on client requirements, negotiating terms, and following up to secure orders.
• Market Research and Analysis: Monitoring industry trends, competitor activities, and customer preferences to identify opportunities for growth and potential areas for improvement.
• Marketing Collateral Creation: Assisting in the development of marketing materials such as brochures, flyers, and digital content to support sales efforts and enhance brand visibility.
• CRM Management: Utilizing customer relationship management (CRM) to track leads, manage contacts, and forecast sales opportunities accurately.
• Collaboration with Cross-Functional Teams: Working closely with production, design, and customer service teams to ensure seamless execution of projects and timely delivery of orders.
• Continuous Learning and Skill Development: Staying updated on industry best practices, sales techniques, and product knowledge through training programs, workshops, and self-study.
• Goal Setting and Performance Tracking: Setting measurable sales targets and key performance indicators (KPIs), and regularly evaluating progress towards goals.
• Administrative Tasks: Completing administrative duties such as maintaining sales records, preparing reports, and managing expense budgets.

Applicants are required to email applications via lgbs.ltd@gmail.com by 6^th June 2024 4PM.

Priority will be given to candidates who apply earlier.

Only shortlisted candidates will be contacted for further steps in the recruitment process.

Please note that LG Business Solutions does not charge any kind of fee at any stage of the recruitment process.

JOB SPECIFICATION FOR QUALITY ASSURANCE SENIOR OFFICER

  1. BACKGROUND

Prime Insurance Limited is an insurance company, established in 1995 by Rwandan investors. To harmonize the conduct of insurance market in Rwanda, the Regulator enacted a directive that required insurance companies to separate their general and life insurance businesses.

The Company is seeking to recruit highly skilled, self- motivated and experienced person to fill the post of QUALITY ASSURANCE SENIOR OFFICER.

Under the direct supervision and leadership of the Risk & Compliance, the QUALITY ASSURANCE SENIOR OFFICER plays a central role in establishing, maintaining, and improving a Quality Management System to ensure that an organization consistently delivers products or services that meet or exceed customer expectations while complying with relevant regulations and standards.

The Quality Assurance Senior Officer will be mainly responsible for ensuring the quality and compliance of processes, policies, and procedures within the company. This role involves evaluating and improving operational practices, monitoring adherence to regulatory standards, and enhancing overall customer satisfaction by identifying and rectifying quality issues.

2. KEY ROLES & RESPONSIBILITIES

• Policy and Procedure Development: Collaborate with management to develop, implement, and maintain quality policies and procedures that align with the organization’s goals and regulatory requirements.
• Compliance Monitoring: Ensure that the organization complies with relevant quality standards, regulations, and industry best practices at all levels and in all its departments.
• Documentation Control: Oversee the creation, maintenance, and control of quality documentation, including manuals, procedures, and records.
• Auditing: Conduct pre-audit self-assessment to assess the effectiveness of the quality management system and identify areas for improvement before QMS audit start.
• Training: Provide training to employees on quality standards, procedures, and best practices to ensure a common understanding of quality requirements.
• Understanding the organization and its context: Help a company to determine external and internal issues that are relevant to its purpose and its strategic direction that affect its ability to achieve the intended result(s) of its quality management system and Understanding the needs and expectations of interested parties (Stakeholders)
• Risk Management: Identify and assess potential risks to quality management system, and work with relevant stakeholders to develop strategies for mitigating these risks.
• Continuous Improvement: Drive continuous improvement initiatives by analyzing data, identifying trends, and recommending actions to enhance processes and product/service quality.
• Supplier Quality Management: Evaluate and monitor the performance of suppliers to ensure that they meet quality standards and specifications.
• Customer Feedback: Monitor and analyze customer feedback and complaints to identify trends and areas for improvement.
• Corrective and Preventive Actions: Manage the process by investigating non-conformities, implementing corrective actions, and preventing the recurrence of quality issues.
• Measurement and Analysis: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the QMS and identify opportunities for improvement.
• Communication: Foster a culture of quality by communicating the importance of quality standards and requirements throughout the organization.
• Customer Feedback Analysis: Collect and analyze customer feedback to improve services and enhance customer satisfaction.
• Certification and Accreditation: Work towards and maintain certifications related to quality standards, such as ISO 9001.
• Any other tasks assigned by the supervisor.
  
  
  

3. REQUIRED SKILLS & QUALITIES

• Be of proven moral integrity
• Excellent interpersonal skills with the ability to be flexible and adaptable
• Possess strong analytical and assessment skills
• Mature and team player
• Show a sense of responsibility and initiative
• Computer skills
• Ability to follow specified Procedure
• Ability to work under Pressure
• Proficiency in record keeping and Data analysis
• High degree of accuracy and attention to details;
• Rwandan Nationals of age below 45 years old are only eligible Candidates
• Female candidates are encouraged to apply.

  4. EDUCATION & EXPERIENCE

• Education: Bachelor degree in insurance, BBA majoring insurance or related field
• Quality Management system (ISO 9001:2015) work experience: At least 12 months of work related to implementing or auditing management systems in insurance/ reinsurance industry or related field
• Professional qualification: Passed a QMS (ISO 9001:2015) Certified Auditor/Lead Auditor course from a recognized and registered service or related field
• Language: Excellent command of the French, English & Kinyarwanda.
  
  
  

5. REQUIRED DOCUMENTS:

• Application letter addressed to Chief Executive Officer.
• Recent Curriculum Vitae with proven work Experience (work certificate).
• Notarized education certificates.
• A copy of National Identification.
• Two professional referees.
• A copy of a valid Criminal Record Certificate

Applicants are required to email applications via talent@umurava.africa by 8^th June 2024.

NOTE: Umurava is conducting talent acquisition in partnership with Prime Insurance.

Done at Kigali, March 07^th, 2024.

Chief Executive Officer

INTRODUCTION

WaterAid’s Vision is of a world where everyone has access to safe water and sanitation. Our mission is to transform lives by improving access to safe water, hygiene and sanitation in the world’s poorest communities, WaterAid works with partners to maximize its impacts for policy change/influence.

WaterAid Rwanda (WARw) works through supporting local organizations and government to plan and implement inclusive and sustainable services of water, sanitation and hygiene (WASH). WARw also seeks to influence the policy change through government and other key WASH stakeholders to secure and protect the right of poor people to safe, affordable water and sanitation services.

Occupying the position of Project officer is an exciting opportunity to work with WaterAid and contribute to the achievement of the national and global goals towards realizing the WASH access for everyone everywhere.

WaterAid is fully committed to protecting those with whom it comes into contact. WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

For more information about safeguarding at WaterAid, please visit our safeguarding webpage at: https://www.wateraid.org/uk/safeguarding-at-wateraid

KEY ACCOUNTABILITIES

HOW TO APPLY:

Interested applicants fulfilling the above-mentioned criteria are invited to submit their Curriculum Vitae and Cover letter, along with attached Application form specifying three referees (former direct supervisor) as well as their emails and telephone to: RecruitmentsWARW@wateraid.org, The certified academic credentials will be presented after official notification of employment offer, prior signing the contract.

The deadline for submission of applications is 24^th May 2024. Only shortlisted candidates will be contacted via email for an interview.

Done at Kigali, 08^th May 2024

WaterAid Rwanda,

Country Programme

RECRUITMENT NOTICE Nº 04/05/2024

MUGANGA SACCO is a Savings and Credit Cooperative for Health sector staff in Rwanda headquartered in Kicukiro District (KK 15 Rd, Kigali Silverback Mall,1st F). Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. It is a legally registered Sacco by Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR).

MUGANGA SACCO wishes to recruit the highly competent and self-driven staff on the position of Customer Experience Manager on permanent basis regardless the gender, and other kind of discriminations.

1. RECRUITMENT DETAILS:

Position: Customer Experience Manager

Number of needed staff: 1

Employment period: Open-ended period (Full-time)

Working place: Head Office/Kigali

2. JOB PURPOSE STATEMENT

Reporting to Director of Business Development Department, the Customer Experience Manager exists to deliver speedy and reliable customer service and building high customer satisfaction value and retention.

The role holder will manage the day to day operational management of the customer experience unit including Account Management and Contact center teams. He/she will also be in charge of financial service consumer protection compliance in conformity with the financial consumer protection and Complaints handling regulations as well as timely follow up and escalation to ensure a pleasant Customer Experience for internal and external customers and related stakeholders.

3. KEY RESPONSIBILITIES

• Manage the Customer care services via different channels (Direct or resolve customer enquiry and complaints and follow up where necessary);
• Manage the Account Management Team and ensuring all Accounts opened comply BNR’s KYC standard and Muganga SACCO requirements in terms on of rules, policies and directives that eliminate any audit finding pertaining to established policies and processes;
• Identify the main customer issues raised on a daily basis and provide a root cause analysis with proper recommendation on solutions;
• Minimize exposures to and impact of risks associated with service provision in line with Muganga SACCO policies and regulatory guidelines (BNR, RCA, Councils, etc);
• Ensure that all customers’ correspondences are handled promptly, professionally, efficiently, and courteously;
• Prepare periodical reports regarding Complaints handling and Account Management;
• Provide regular coaching to the customer experience team in order to cover competency gaps;
• Conduct team evaluations and performance reviews for the team.

4. KEY MEASURABLE GOALS

• Number of Complaints handled and recorded in CRM per day – monthly report;
• Excellent level of customer satisfaction (Customer Survey Report);
• Percentage of errors in Customer Information(KYC) and Accounts of members;
• Monthly/quarterly reports
  
  
  

5. SKILLS & COMPETENCIES

• Superior working knowledge of all digital banking products and banking support services;
• High level of Analytical thinking, Negotiation and Problem solving skills;
• High level of knowledge in CRM, Consumer protection and Complaints handling regulations;
• Excellent interpersonal and communication skills;
• Maintain a positive attitude focused on member satisfaction;
• A team player with high leadership skills;
• Good motivational and training skills;
• High standards of reporting familiarity;
• Proficient in all Microsoft applications and rapidly adaptive in Core banking system.
  
  
  

6. REQUIREMENTS

• Being Rwandan aged between 30 and 45 years’ old (ID Required);
• Bachelor’s degree in Management, Economics and Business administration (Marketing, Banking or Business Information Technology-BIT);
• Having an experience of 7 years in financial institution (BANK, MFI or SACCO) and at least 5 years of experience to the managerial position on Customer Experience, Customer Relationship, Banking Operations or Business Banking (Proof of experience required);
• Fluent in Kinyarwanda and English (Knowledge of French is an added advantage);
• Ready to start a new job.
  
  
  

7. JOB APPLICATION PROCEDURES

Interested candidates should submit soft copies of the motivation letter, CV and copy of required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1st floor of the Silverback Mall, latest 24/05/2024 at 5:00 PM on the following email address: apply@mugangasacco.rw

Questions/clarifications may be requested by email to the following email address: info@mugangasacco.rw

Kindly note that only shortlisted candidates will be contacted for Interview.

Done at Kigali, on 6^th May, 2024

Claudine UWAMBAYINGABIRE

Director General

Position Summary

CMU-Africa’s vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. Our mission is to produce creative and technically strong engineers, who have been trained in the African context and prepared to make a transformative impact in their communities and the world.

We are seeking a senior professional to serve as the Director of external Relations for our campus in Rwanda, Carnegie Mellon University Africa (CMU-Africa). The Director of External Relations will lead the development and execution of strategic partnerships that align with and support the mission and goals of the institution. This position is responsible for identifying, cultivating, and stewarding relationships with a wide range of stakeholders, including governments, corporations, individual donors, foundations, non-profit organizations, and academic institutions. The Director of External Relations plays a key role in fostering collaborations that enhance CMU-Africa’s reputation, promote academic excellence and innovation, and drive the growth and sustainability of the program. This position reports to the Director of CMU-Africa.

Job Function/Core Responsibilities:

• Partnership Development – Develop and implement a comprehensive partnership strategy that aligns with the mission and goals of CMU-Africa. This includes identifying and fostering relationships with key stakeholders across various sectors, evaluating potential partners based on alignment with university goals, values, and priories, leading negotiation and development of partnership agreements, and ensuring the agreements align with organization objectives and values.
• Relationship Management – Act as a liaison between external partners and the university, facilitate communication and evaluate partnership performance. The position also serves as the primary point of contact for government entities on strategic maters.
• Resource Mobilization – Collaborate with partners to identify funding opportunities, sponsorships, grants and other sources to support CMU-Africa initiatives while ensuring compliance with funding requirements and reporting obligations. This will include leading stewardship and collaboration activities with internal stakeholders to manage donor relations and to secure ongoing support for university programs and projects.
• Strategic Planning – Contribute to the development of CMU-Africa’s strategic planning process by providing insights and recommendations related to partnerships, fundraising and engagement opportunities. It also involves staying informed about industry trends, emerging technologies, and best practices related to development, external partnership management and higher education.
• Cross-Functional Collaboration – Work closely with different departments such as marketing, communications, faculty, staff and other university departments, to leverage existing resources and networks in support of partnership goals. Promote partnership successes through various channels, including press releases, social media, and events, as well as participate in relevant conferences, workshops, and networking events
• Data Management and Analysis – Maintain accurate records of partnership activities, agreements and outcomes using appropriate databases or CRM systems. Work closely with the Associate Director of Impact to prepare regular reports on partnership performance and impact for internal and external stakeholders. In addition, this position will analyze partnership data and performance metrics to assess effectiveness and identify areas for improvement. This process will help to ensure that partnerships are delivering maximum impact and value for all stakeholders involved.

Inclusion, collaboration, and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who can optimally collaborate with a diverse population of internal and external partners at a high level of integrity. We are looking for someone who shares our values, thrives in an exciting and complex environment, and who will support the mission of the university through their work.

QUALIFICATIONS EDUCATION AND EXPERIENCE

• 10 – 15 years of relevant experience with excellent understanding of the works and procedures managing Government relations, corporations, individual donors, foundations, non-profit organizations, and academic institutions.
• Excellent interpersonal skills with the ability to network and use diplomacy during engagements Stakeholder.
• A bachelor’s degree in relevant field. Postgraduate studies preferably a master’s degree in fields such as international relations, global diplomacy will be an added advantage.
• Fluency in spoken and written English essential, French will be a plus.
  
  
  

SKILLS AND COMPETENCIES

• Proven ability to exercise sound judgment, excellent discretion and maintain confidetianality.
• Strong leadership and managerial skill with track records of management roles in a team of multi-diversity background
• Ability to handle multiple tasks simultaneously and maintaining a high level of productivity and efficiency while ensuring that critical tasks are completed on me.
• Ability to maintain composure when dealing with difficult situations and/or individuals.
• Ability to pay close attention to detail is critical for maintaining accurate and detailed reports and records
• Ability to meet deadlines, work under pressure in a fast-paced work environment
• Knowledge of project Management and experience in working with local authorities and communities
• Fluency in spoken and written English essential, French is a plus.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible can experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid me off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today by submitting your motivation letter and curriculum vitae through: htps://www.africa.engineering.cmu.edu/about/careers.html before May 8th 2024.

Job Title: Project Officer-AIDI-GLR Project

Department: Programming/ Accelerated Innovation Delivery Initiative-Great Lakes Region (AID-GLR)

Band: 7

Reports To: Program Manager I-AIDI-GLR Project

Country/Location: Rwanda (Kigali) with Field Trips 50%

About CRS

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Recently, CRS completed the implementation of a first phase of the AID-IGLR project (Great Lakes Accelerated Innovation Delivery Initiative) aiming i) To equitably increase the availability and accessibility of proven agricultural and nutritional practices and technologies to farming households; and ii) To increase the use and adoption of good agricultural and nutritional practices and technologies to enhance productivity and consumption of nutritious food products equitably among farming households.

Building on achievements of the previous phase, CRS is carrying out the second phase of the AID-IGLR project,

continuing its efforts to promote the adoption and utilization of nutrient-rich crops through capacity building, Gender Equality and Social Inclusion (GESI), and communication efforts.

Job Summary:

As a member of the AID-IGLR project, the project officer will be responsible of all agricultural extension services related to the promotion of new agricultural technologies promoted to the farmers, aiming at increasing agricultural production at farmer level. The project officer will monitor project activities and will collaborate with other CRS agriculture and nutrition technical staff with the local Government and community extensionists to ensure adoption of new agricultural technologies.

Roles and Key Responsibilities:

• Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Work closely with community extensionists including sector agronomists and farmer promoters to promote new technologies among targeted farmers. Ensure the extension and use of new agricultural technologies including new varieties of bio-fortified crops and other nutritious crops among targeted projects participants.
• Collaborate with CRS technical staff of other CRS programs and projects (e.g. USAID Gikuriro Kuri Bose, STRONG project) to facilitate the distribution of seeds and monitor the adoption and use by targeted farmers.
• Prepare and supervise the training of community agricultural extensionists and health services providers farmer promoters and nutrition workers (Parents lumières, community health workers).
• Prepare and supervise the campaigns that aim to establish the linkages between the seed companies, seed multipliers with agro-dealers and between agro-dealers with farmers.
• Carry out all activities aimed at behavior change (dissemination of education messages) in relation to the use of best farming and nutrition practices by targeted farmers, through different mobilization campaigns organized in collaboration with local leaders and community extensionists.
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules.
• Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools.
• Contribute to the preparation of monthly, quarterly, and annual reports with respect of guidance provided by the project management. Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
  
  
  

Basic Qualifications

• Bachelor’s degree in Agri-business, Agriculture, Rural Development or related field
• At least two years of professional experience in project support, preferably in Agriculture/Food Security programming.
• Demonstrated experience in extension services, value chain promotion and development and access to markets for farmers.
• Demonstrated proficiency in MEL systems (Monitoring, Evaluation, and Learning), including expertise in data analysis, collection, statistical analysis, and reporting.
• Previous experience working with local non-Government organizations or International Organizations.
• Demonstrated ability to work in teams.
• Fluency in English (written and spoken) required; French would be an asset.
• Excellent oral and written communication skills, ability to work well with people, good judgment and commitment to CRS mission.
• Ability to transfer knowledge through formal and informal training.
• Willingness to travel approximately 50% of the time.
• Advanced computer skills – MS Word, Excel, Power Point and Outlook.
• Rwandan nationality.
  
  
  

Required Languages –

Fluency in English (written and spoken) and Kinyarwanda. French is a plus.

Travel – The position is based in Kigali with frequent travel to Burera, Rulindo, Ngororero, Musanze, Nyabihu, Rubavu, Rutsiro, Karongi, Nyamasheke, Rusizi, Kayonza, Ngoma and Rwamagana Districts.

Knowledge, Skills, and Abilities

• Analysis and problem-solving skills with the ability to make sound judgment.
• Good relationship management skills and the ability to work closely with local community and stakeholders.
• Proactive, results-oriented, and service-oriented
• Attention to details, accuracy, and timeliness in executing assigned responsibilities.

Preferred Qualifications

• Experience implementing donor funded projects.
• Experience in participatory action planning, social change and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience in provision of capacity building/ training to stakeholders including community volunteers.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
  
  
  

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Builds & Maintains Trust
• Collaborates with Others
• Open to Learn
• Leads Change
• Develops & Recognizes Others
• Strategic Mindset
• Personnel Accountability
• Acts with Integrity

Supervisory Responsibilities: None

Key Working Relationships:

Internal: Project Manager and other CRS project staff, Head of Programming, CRS finance and, and operation staff.

External: AID-GLR Management, Technical Personnel from Districts, Relevant District-Level Teams such as those from Agriculture and Health units, Community Volunteer Networks across districts, and other pertinent stakeholders.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer and strongly encourages women and young people to apply. We offer gender friendly recruitment and employment conditions.

How to apply

Interested and qualified candidates should complete the attached application form, Self -Declaration Clause and submit them together with one page Cover letter plus updated CV (maximum three pages) all in/as one document – via email only to: RW_HR@crs.org not later than Monday May 20^th, 2024, at 5:00pm.

Please, include below statement in your cover letter:

“By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.”

Also include your full names and title “Project Officer @ Band 7” in the subject line. Due to anticipated high interest in this post and the expected number of applicants, only short-listed candidates will be contacted.

Kigali May 07^th, 2024.

Hans Fly

Country Representative

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

As a Grants Finance Senior Associate, you will help advance our mission by overseeing the financial aspects of our grants portfolio, including budgeting, reporting, compliance, and stakeholder engagement. Working with finance and fundraising teams, you’ll ensure efficient grant management to support our annual grant portfolio exceeding $100 million. Reporting directly to the Grants Finance Team Lead, this role offers experienced professionals an opportunity to drive positive change and contribute to our organization’s strategic growth.

If you are passionate about driving change and possess the necessary qualifications, we encourage you to apply.


Responsibilities

• Senior Leadership Collaboration: Engage with senior leaders to understand organizational goals and align grant funding strategies accordingly.
• Complex Grants Management: Oversee the management of complex grants, ensuring adherence to donor requirements and reporting.
• Staff Management: Supervise and mentor junior members of the grants finance team, providing guidance on grant budgeting, forecasting, and reporting processes.
• Grant Database Management: Maintain grant information within our database system (Salesforce), ensuring accuracy and completeness.
• Grants Reporting and Compliance: Lead the preparation of comprehensive donor budget reports, monitor grant spending versus budget, and ensure compliance with donor requirements.
• Stakeholder Communication: Act as a liaison between the finance team, the field team and the fundraising team, providing regular updates on grant progress, compliance, and financial performance.
• Process Improvement: Continuously evaluate and enhance our grant tracking systems, databases, and reporting processes to improve efficiency and accuracy
  
  
  

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.


Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 5+ years of experience in grants management within the development sector, with a proven track record of successfully managing complex grant portfolios
• Bachelor’s degree in Business, Finance, or a related field; advanced degree preferred
• Expertise in financial grants management, including budgeting, forecasting, and reporting processes
• Proficiency with CRM systems, particularly Salesforce, for grant management and reporting
• Advanced Excel skills, including the ability to perform complex functions and data analysis
• Proficient in analyzing complex datasets for strategic decision-making
• Adept communicator, skillfully engaging stakeholders across all organizational levels.
• Language: English
  
  
  

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya; Kigali, Rwanda; New York, USA

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

This role is only open to citizens or permanent residents of Kenya, Rwanda or USA

Application Link

https://grnh.se/3a1524231us

Application Deadline

02 August 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Regional Lead will be a crucial member in supporting South Regional field Operations execution. Will be based in Huye ( Save), and will report to the Deputy Execution Lead.

The Rwanda Regional Leads are responsible for the regional performance and manage operations’ District coordinators. Regional Leads keep regions focused on the goal of making more farmers more prosperous and we rely on them to build stronger staff and stronger processes through innovating new ideas for team development and impact execution. This role is responsible for the oversight of $1.5M – $3M of clients’ credit.

This role will directly manage all the DCs in the region (JL 4- JL5) – at least 3-6 JL 4/JL5 and will indirectly manage all AFDs  (JL 3) – at least 20-30 JL3 and all the FOs/SOs (JL 1)- at least 250-450 JL1  in the region. It manages the clients’ credit worth $1.5M – $3M.

Responsibilities

• Manage Field Team Performance in their regions
• Manage Field Team Staff Growth in their regions
• Own the execution and follow of all HQ strategies in their respective regions
• Oversee operations in meetings or the field in the region
• Manage the process of disciplinary action in the region in their respective regions

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A university degree in business administration, management, or a related field
• Team and performance management Skills
• Strong Communication and interpersonal skills.
• Field Operations – Maintain the Critical Path and Quick Thinking/Problem Solving
• Conflict management skills
• Stakeholder management  skills
• Proficient in Data Analysis.
• Inspiration and ability to connect tasks to program mission
• Mentoring and team development skills
• Proficiency in Microsoft Office– including, Excel (can perform complex functions)

Preferred Start Date

As soon as possible

Job Location

Huye, Rwanda

Benefits

Health insurance, paid time off

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Application Link

https://grnh.se/c36808ad1us

Application Deadline

31 July, 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Impact division supports all One Acre Fund programs to generate more impact, wherever we work. We help the organization keep three core aspects of impact at the forefront of our work:

1. Improve farmer livelihoods and profitability in the short term
2. Ensure long-term viability through sustainable agricultural practices (soil health, crop diversity, etc.)
3. Address non-agricultural needs of farming households (energy, nutrition, etc.)

The Sustainability Lead, a member of the Impact division, will lead sustainability assessments (emissions accounting, environmental & social impact assessments, etc.) and improvements (special projects addressing any deficiencies identified).  This body of work is not new to the organization, but this position’s dedicated attention and effort will be new.  We are looking for an organized project leader and a strong collaborator to fill this function. The sustainability lead will report to the Impact Director.

Responsibilities

Lead Annual Emissions Calculations

• Gather, clean, and share data and inputs for footprint accounting.
• Build tools to help us understand our emissions hot spots and mitigation opportunities.
• Set and track progress against global and program-specific emissions reduction targets.

Lead key strategic projects to reduce emissions in hot-spot areas.

• Prioritize mitigation opportunities based on size and feasibility of potential reduction.
• Collaborate with teams across the organization to reduce emissions in their scope of work.  This will require learning about the specific emissions hotspot and potential solutions, evaluating options with program teams, and implementing agreed-upon actions.

Manage our Environmental & Social Impact Assessment (ESIA) process for all products and services offered by OAF.

• Ensure that the program adheres to ESIA processes, including evaluating potential new products and services and implementing any mitigating actions required.

Lead Innovation & Improvement

• Research and propose improvements to sustainability in One Acre Fund’s operations across the board.
• If approved, and if there is not already a clear owner, lead these innovations and improvements.
  
  
  

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical capacity for improving sustainability

• University (or higher) degree in Environmental Studies or a related field.
• Demonstrated experience identifying, developing, and implementing projects that improve organizational sustainability.
• Ability to calculate environmental impacts including emissions footprints, LCAs, etc.

Passion for sustainability

• Genuine passion for continually, sustainably, improving farmer livelihoods.
• An accomplished collaborator who can bring others on our side and help them make necessary changes to their operations.

Communication & Collaboration

• Strong verbal and written communication across a wide range of audiences – from non-technically-trained colleagues to external experts.
• English required.  Swahili, Kinyarwanda, Kirundi, or French a plus.
  
  
  

Productivity

• Strong organizational skills and ability to keep dozens of diverse tasks and initiatives on track.

Preferred Start Date

As soon as possible

Job Location

Kigali, Rwanda (flexible within our countries of operation depending on work authorization)

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Link

https://grnh.se/f7f9416c1us

Application Deadline

31 July 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Health and safety coordinator will ensure and nurture a healthy and safe environment in the delivery of our Seed Centre at RICA construction project that OAF is building in partnership with the Rwanda  Institute for Conservation Agriculture. The Seed Centre at RICA is a hands-on center of excellence, providing B2B services that make it easier for Rwandan seed companies to succeed.

Over the next 2 years, we will construct over USD 6M/ 8 Billion RWF of infrastructure at the RICA campus at their Bugesera site. The Health and safety coordinator will be vital to this process as we will have a massive team of people during the construction works and processes. You will report to the construction Engineer specialist.

Responsibilities

Policy Development, Risk Assessment, and Hazard Identification:

• Develop and implement health and safety policies, procedures, and guidelines following local regulations and construction industry standards.

Continuous Improvement and Incident Investigation:

• Develop and deliver training programs on health and safety protocols, procedures, and emergency response.
• Ensure all workers receive training on relevant safety practices and corrective actions.

Compliance Monitoring and Documentation:

• Monitor compliance with health and safety regulations and policies.
• Conduct internal audits and inspections to identify compliance gaps and areas.
• Ensure compliance documentation is up-to-date and easily accessible to relevant partners.
• Prepare reports and presentations on safety performance metrics and trends for management review.
  
  
  

Train and Partner Engagement:

• Identify opportunities for improving health and safety processes.
• Collaborate with teams to implement corrective and preventive actions

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Minimum of 3 years of experience in Construction Health and Safety on projects of similar or larger value.
• Expertise in understanding local, national, and international health and safety regulations relevant to the construction industry.
• Identify safety challenges and develop practical solutions to address them.
• Attention to detail- Ability to conduct inspections, document safety observations, and maintain records.
• Fluency in spoken and written Kinyarwanda and English.
• Bachelor’s degree in civil engineering, Structural Engineering, or any other related field.
• Relevant certifications such in Health and safety programs, OSHA (Occupational Safety and Health Administration) certification, NEBOSH (National Examination Board in Occupational Safety and Health) certification, Institution of Engineers of Rwanda, or any other relevant institutions

Preferred Start Date

As soon as possible

Job Location

Bugesera, Rwanda

Benefits

Health insurance, paid time off

Contract Duration

2.5 years

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Application Link

https://grnh.se/a1f2ab0c1us

Application Deadline

07 June 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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