• Manage the day-to-day operations of the Water and Sanitation Department office, including handling incoming calls, emails, and correspondence.
• Maintain departmental records, files, and databases, ensuring accuracy, completeness, and confidentiality.

• Schedule and coordinate meetings, appointments, and travel arrangements for the Head of water Department.
• Prepare meeting agendas, materials, and presentations, and take minutes during meetings as required.

• Draft, edit, and proofread correspondence, reports, and other documents on behalf of the Head of water Department.
• Respond to inquiries, requests, and complaints from internal and external stakeholders in a timely and professional manner.
  
  
  

• Organize and maintain departmental documents, records, and files, both electronic and physical, ensuring easy retrieval and accessibility.
• Assist in the preparation, distribution, and filing of regulatory documents, notices, and publications as needed.

• Provide general administrative support to the Head of water Department and departmental staff, including photocopying, scanning, faxing, and filing documents.
• Assist in the preparation of departmental budgets, expense reports, and procurement requests.

• Serve as a liaison between the water Department and internal departments, external agencies, and stakeholders, facilitating communication and collaboration.
• Coordinate meetings, events, and workshops involving departmental staff and external partners.

• Maintain an organized filing system for departmental records, ensuring compliance with record retention policies and regulations.
• Assist in the archiving and disposal of obsolete records and documents in accordance with established procedures.

• Minimum of a Bachelor’s degree in Business Administration, Office Management, Public Administration, Management, International Relations, Public Relations, law and other social sciences.

• Strong organizational, time management, and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Attention to detail and accuracy in data entry, document preparation, and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Experience working with government agencies, regulatory bodies, or transportation-related organizations is desirable.

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• Conduct in-depth economic analysis of the ICT sector, including market structure, competition dynamics, and regulatory impacts.
• Conduct in-depth ICT licensee’s performance in line with their license obligations
• Work closely with the data analyst and the Statistician for the analysis of ICT sector performance to uncover insights and trends of ICT sector development.
• Analyze the business plan for new ICT service provider license applications.

• Provide strategic insights and recommendations to support regulatory decision-making processes related to competition, market efficiency, and consumer welfare.

• Monitor key performance indicators (KPIs) and market trends in the telecom sector to identify emerging issues and competitive concerns.
• Prepare regular reports, presentations, and policy briefs on market developments, competition issues, and regulatory initiatives.
  
  
  

• Recommend policy interventions and regulatory measures to promote fair competition, enhance market efficiency, and achieve regulatory objectives in the telecommunications sector.

• Analyze cost structures, cost allocation methodologies, and pricing strategies of licensees to ensure fair and non-discriminatory pricing
• Analyzing pricing mechanisms and frameworks to ensure fairness, transparency, and affordability for consumers while maintaining profitability and sustainability for licensed operators.

• §  Contribute and implement fair competition practices to prevent anti-competitive behavior and ensure a level playing field for all market participants.

• Define and monitor sector performance indicators to assess the efficiency, effectiveness, and competitiveness of the telecommunications market.

• Design and oversee research programs to gather data, analyze trends, and identify emerging issues in the telecommunications sector.

• Prepare reports, presentations, and policy briefs for senior management, regulatory authorities, and other stakeholders to communicate research findings, policy recommendations, and regulatory updates
• Provide regulatory recommendations based on economic analysis and research findings to support the development and implementation of effective regulatory policies and strategies.

• Assess the impact of regulatory interventions, policies, and market interventions on competition and consumer welfare; and
• Perform any other tasks that may be assigned by the supervisor.

• Minimum a Bachelor’s degree in Economics, Business Administration, Accounting or Finance.

• Understanding of microeconomic principles, competition policy, and regulatory economics.
• Proficiency in statistical analysis and econometric modeling techniques.
• Excellent research, analytical, and problem-solving skills.
• Effective communication and presentation skills, with the ability to convey complex economic concepts to non-technical audiences.
• Demonstrated ability to work independently and collaboratively in a multidisciplinary team environment.

• Provide strategic and technical advice to the Deputy Director General on a wide range of regulatory and corporate matters, including policy formulation, legal interpretation, and organizational development.
• Analyze complex issues, conduct research, assessments and develop recommendations to support decision-making processes and ensure alignment with RURA’s objectives and priorities.

• Review and analyze briefs, reports, and documents submitted to the Deputy Director General, summarizing key points, highlighting implications, and providing insightful recommendations for action.
• Ensure that all materials presented to the Deputy Director General are accurate, comprehensive, and presented in a clear and concise manner, facilitating informed decision-making.
  
  
  

• Monitor regulatory developments, trends, and best practices in the utility sector, providing updates and recommendations to the Deputy Director General on emerging issues and potential impacts on RURA’s regulatory framework.
• Collaborate with internal departments and external stakeholders to assess regulatory compliance, identify gaps, and propose regulatory interventions or reforms as needed.

• Advise the Deputy Director General on matters related to corporate governance, organizational structure, human resources, finance, and administrative policies and procedures.
•  Provide guidance on strategic initiatives, operational efficiency improvements, and performance optimization strategies to enhance RURA’s corporate services functions.

• Represent the Office of the Deputy Director General in meetings, forums, and working groups with internal and external stakeholders, fostering productive relationships and promoting RURA’s interests and objectives.
• Engage with government agencies, industry stakeholders, and other relevant entities to gather input, exchange information, and advocate for regulatory and corporate service priorities.

• Minimum of a Master’s degree in Business Administration, Public Administration, Law, Economics, Public policy management, Strategic Management, Development Studies and Social Sciences with a minimum of 2 years of relevant experience.

• Bachelor’s degree in Business Administration, Public Administration, Law, Economics, Public policy management, Strategic Management, Development Studies and Social Sciences with at least 5 years of relevant experience.

• In-depth knowledge of regulatory frameworks, governance principles, and industry best practices in the utility sector.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to synthesize complex information and develop strategic recommendations.
• Excellent communication, negotiation, and stakeholder management abilities, with a track record of building effective relationships at senior levels.
• Proven leadership skills, with the ability to work independently, influence decision-making processes, and drive organizational change.
• Excellent Report writing skills and presentation skills
•  Excellent knowledge of Microsoft desk products,
•  Conceptual and Analytical skills,
•  Demonstrated commitment to integrity, professionalism, and ethical conduct.

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• · Initiate and draft regulations, guidelines, and service standards for the sound regulation of sanitation services especially collection, transportation, treatment, and disposal of sewage and fecal sludge.
• · Assess license applications for sanitation services including installation of wastewater treatment, collection, transportation and treatment of wastewater and fecal sludge,
• · Initiate the formulation of Key performance indicators for sewage and fecal sludge management;
• · Monitor compliance with regulatory requirements by sanitation service providers, wastewater treatment plants.
• · Conduct inspections, audits, and assessments of sanitation facilities to ensure they meet environmental and public health standards and perform investigations on wastewater treatment failures and incidents.
• · Implement enforcement measures for non-compliance, including issuing fines, corrective action plans, and recommending sanctions when necessary.
• · Monitor and evaluate the performance of licensed service providers and prepare annual sector performance reports;
• · Contribute in the formulation of sanitation policies and strategies;
• · Assess wastewater and fecal sludge treatment processes and ensure they meet effluent standards;
• · Initiate any relevant regulatory tools (regulations and guidelines) for sound regulation of water sector;
  
  
  

• · Support the planning and development of sanitation infrastructure, including wastewater treatment plants and fecal sludge treatment facilities.
• · Assess sanitation projects that require approval and that will be covered through tariff including engineering designs, bill of quantities and monitor project implementation and service provision;
• · Collaborate with municipalities, service providers, and development partners to improve the efficiency and sustainability of sanitation.
• · Promote innovative and sustainable technologies for the treatment and reuse of liquid waste, including recycling of wastewater.
• · Ensure the proper operation and maintenance of sanitation facilities, including monitoring performance and addressing operational issues.
• · Promote and ensure the inclusion of climate resilience and sanitation safety plan in all sanitation projects to mitigate effects of climate impacts and follow up of their implementation

• · Ensure that sanitation practices align with environmental protection goals, such as reducing water pollution and minimizing the impact of wastewater and fecal sludge on ecosystems.
• · Implement programs to monitor and control the discharge of untreated or improperly treated liquid waste into the environment, especially into water bodies.
• · Promote public health through the development and enforcement of regulations that prevent the spread of diseases linked to inadequate liquid waste management, including in densely populated and informal settlements.

• · Engage with sanitation service providers, government agencies, NGOs, and communities to promote compliance with regulations and share best practices.
• · Organize workshops, consultations, and public awareness campaigns to educate stakeholders about sanitation practices and regulatory requirements.
• · Provide training and technical support to sanitation operators to improve their understanding of sanitation technologies, operational procedures, and compliance.
• · Work with municipalities and local authorities to improve sanitation services in urban and rural areas.
  
  
  

• · Collect and analyze data on liquid and fecal waste generation, treatment, and disposal to identify trends, gaps, and opportunities for improvement in sanitation.
• · Develop and maintain databases of sanitation service providers, treatment plants, and regulatory compliance records.
• · Prepare and present reports to senior management, government agencies, and stakeholders on practices, compliance levels, and regulatory activities.
• · Monitor key performance indicators (KPIs) for sanitation sector, such as the percentage of wastewater treated, reduction in pollution levels, and compliance rates.

• · Contribute to the development of national policies, standards, and strategies related to liquid waste management, including sanitation and environmental sustainability.
• · Conduct research on best practices, emerging technologies, and global trends in liquid waste management to inform regulatory and policy decisions.
• · Participate in the review and updating of liquid waste management regulations to address emerging challenges, such as urbanization and climate change.

• Master’s degree in Water & Environmental Engineering, Sanitary Engineering, Civil Engineering, Chemical Engineering.

• A minimum of a Bachelor’s degree in Environmental Engineering, Sanitary Engineering, Civil Engineering and Chemical engineering with at least 3 years of relevant experience in sanitation, environmental regulation, or water and sanitation infrastructure.

• · Strong knowledge of sanitation especially wastewater treatment technologies, fecal sludge management and environmental protection practices.
• · Ability to interpret and apply regulations, standards, and guidelines related to sanitation and public health.
• · Excellent analytical skills, with proficiency in data collection, analysis, and reporting to monitor system performance and compliance levels.
• · Strong problem-solving skills, with the ability to address operational challenges and propose sustainable solutions for sanitation service management.
• · Good communication and collaboration skills, with the ability to engage stakeholders from diverse sectors, including government agencies, service providers, and the public.
• Proficiency in report writing, presentation, and the use of software tools for environmental data management and monitoring.

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• Manage the day-to-day operations of the ICT Department office, including handling incoming calls, emails, and correspondence.
• Maintain departmental records, files, and databases, ensuring accuracy, completeness, and confidentiality.

• Schedule and coordinate meetings, appointments, and travel arrangements for the Head of ICT Department.
• Prepare meeting agendas, materials, and presentations, and take minutes during meetings as required.

• Draft, edit, and proofread correspondence, reports, and other documents on behalf of the Head of Department.
• Respond to inquiries, requests, and complaints from internal and external stakeholders in a timely and professional manner.
  
  
  

• Organize and maintain departmental documents, records, and files, both electronic and physical, ensuring easy retrieval and accessibility.
• Assist in the preparation, distribution, and filing of regulatory documents, notices, and publications as needed.

• Provide general administrative support to the Head of Department and departmental staff, including photocopying, scanning, faxing, and filing documents.
• Assist in the preparation of departmental budgets, expense reports, and procurement requests.

• Serve as a liaison between the Department and internal departments, external agencies, and stakeholders, facilitating communication and collaboration.
• Coordinate meetings, events, and workshops involving departmental staff and external partners.

• Maintain an organized filing system for departmental records, ensuring compliance with record retention policies and regulations.
• Assist in the archiving and disposal of obsolete records and documents in accordance with established procedures.
  
  
  

• Minimum of a Bachelor’s degree in Business Administration, Office Management, Public Administration, Management, International Relations, Public Relations, law and other social sciences.

• Strong organizational, time management, and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Attention to detail and accuracy in data entry, document preparation, and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Experience working with government agencies, regulatory bodies, or ICT-related organizations is desirable.

• Perform and provide secretarial duties and administrative support, provide efficient and effective administrative/secretarial services to facilitate the achievement of intended objectives,
• Provide general administrative support to the Deputy Director General, including photocopying, scanning, printing, and binding documents, as well as managing office supplies and equipment.
• Assist in preparing expense reports and processing invoices for the Deputy Director General’s office.

• Manage the Deputy Director General’s calendar, schedule appointments, meetings, and travel arrangements, and coordinate logistics to optimize time management and productivity.
• Prioritize and schedule appointments based on the Deputy Director General’s availability and strategic priorities.

•  Draft, review, and distribute correspondence, emails, memos, and reports on behalf of the Deputy Director General, ensuring accuracy, clarity, and professionalism in all communications. Serve as a point of contact for internal and external stakeholders, screening calls, responding to inquiries, and directing requests to the appropriate personnel.
  
  
  
  

• Maintain organized filing systems, both electronic and physical, for documents, records, and reference materials related to the Deputy Director General’s office.
• Retrieve and archive documents, correspondence, and reports as needed, ensuring confidentiality and accessibility of information.

• Arrange domestic and international travel arrangements for the Deputy Director General, including booking flights, hotels, transportation, and visa processing, and preparing travel itineraries.
• Ensure travel arrangements are in compliance with organizational policies and travel guidelines.

• Handle sensitive and confidential information with the utmost discretion and professionalism, maintaining confidentiality and integrity in all interactions and communications.
• Adhere to ethical standards and organizational policies regarding the handling of confidential information and data privacy.
  
  
  
  

• · Minimum of a Bachelor’s degree in Business Administration, Office Management, Public Administration, Management, International Relations, Public Relations, law and other social sciences.

• · Proficiency in office productivity software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), as well as calendar and scheduling tools.
• · Strong organizational and time management skills, with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• · Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels, both internally and externally.
• · Attention to detail and accuracy in managing documents, correspondence, and administrative tasks.
• · Ability to maintain confidentiality, exercise discretion, and handle sensitive information with tact and diplomacy.
• · Flexibility and adaptability to changing priorities and demands, with a proactive and problem-solving mindset.
• · Previous experience in a corporate or nonprofit environment, and knowledge of administrative procedures and protocols, is an advantage.
• · Interpersonal skills with experience providing complex administrative support in a high-profile environment, handling of confidential sensitive information
• . Knowledge of the RURA and departmental policies and procedures.

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• Provide strategic and technical advice to the Director General on a wide range of regulatory and corporate matters, including policy formulation, legal interpretation, and organizational development.
• Analyze complex issues, conduct research, assessments and develop recommendations to support decision-making processes and ensure alignment with RURA’s objectives and priorities.

• Review and analyze briefs, reports, and documents submitted to the Director General, summarizing key points, highlighting implications, and providing insightful recommendations for action.
• Ensure that all materials presented to the Director General are accurate, comprehensive, and presented clearly and concisely, facilitating informed decision-making.
  
  
  

• Monitor regulatory developments, trends, and best practices in the utility sector, providing updates and recommendations to the Director General on emerging issues and potential impacts on RURA’s regulatory framework.
• Collaborate with internal departments and external stakeholders to assess regulatory compliance, identify gaps, and propose regulatory interventions or reforms as needed.

•  Advise the Director General on matters related to corporate governance, organizational structure, human resources, finance, and administrative policies and procedures.
•  Provide guidance on strategic initiatives, operational efficiency improvements, and performance optimization strategies to enhance RURA’s corporate services functions.

• Represent the Office of the Director General in meetings, forums, and working groups with internal and external stakeholders, fostering productive relationships and promoting RURA’s interests and objectives.
• Engage with government agencies, industry stakeholders, and other relevant entities to gather input, exchange information, and advocate for regulatory and corporate service priorities.