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HUMAN RESOURCES AND ORGANIZATIONAL DEVELOPMENT ADVISOR

(Job Ref: SOS/06/11)

Position title: Human Resources and Organizational Development Advisor

Working location: Addis Ababa, Ethiopia/Nairobi, Kenya

Supervisor: Director of Human Resources and Organizational Development

Region: East and Southern Africa (ESAF)

Context of the position 

SOS CVI is a global federation working to protect and care for children who have lost parental care, or who stand at risk of losing the care. We respect all religions and cultures and work with trusted partners in places where we can contribute to social development. Everything we do is made possible through the generous support of sponsors and donors, institutional and corporate partners, and loyal friends worldwide.

Envisioning that every child belongs to a family and grows up with love, respect, and security, we exist to build families for children in need, we help them shape their own futures, and we share in the development of their communities. Everything we do is guided by the firm belief that no child should grow up alone and that we need to improve care for children who are at risk, enabling them to overcome precarious conditions and to succeed in life. To achieve our mission, our strategy for the upcoming decade focuses on ensuring the best care of children, innovation, and effective collaboration with more partners. Our core values guiding who we are and what we do include the courage to take action, commitment to keep our promises, trust to believe in each other, and accountability to be reliable Partners.

The purpose of the Position

The mission of HR/OD Advisor is under the direction of the Director of HR/OD ESAF to be responsible for a given number of MAs ( member associations)  within the Region in providing a ‘generalist’ Human resources and organization Development technical, capacity building and monitoring support as well as stand as a specialized OD/Talent Management support lead for all member association in the region, all in close cooperation with the CVI Representative.

Primary position goals include providing robust technical and capacity building support in the areas of Compensation and benefits management, change management, HR/OD policy review, talent and performance management, Learning and development, career and succession management, talent acquisition and onboarding, compensation, and benefits management, and related HR and CB topics. The post will also lead and participate in any assigned special Human Resources and Organization Development initiative and projects within the regional office. The position will drive cascading of all global and regional HROD initiatives to assigned member associations and support the compilation of cluster HROD reports. It ensures that all HROD client services across the assigned cluster countries and regional office will be more need-driven, timely, and result-oriented.

The position will also have a responsibility to provide HR business partner support to the regional office in Addis and Nairobi, as may be assigned, such as providing support in workforce planning, recruitment and onboarding, performance management, L&D, employee relations, and other strategic and operational HROD services.

These goals will be achieved through a strong partnership with relevant internal clients including Member association/country HR and management team, regional functional and CVI Representative office team. The incumbent is also expected to keep abreast of all developments in all areas of Human Resources and Organization Development to provide up to standard support and capacity building to the client MAs.

Main Clients

• Director of Human Resources and Organizational Development
• International Children’s Villages (CVI) Representatives
• National Human Resources Coordinators
• National Directors
• ESAF Regional Teams Members

Key Duties and Responsibilities:

• Responsible for supporting the development of an effective National HR function in the assigned Cluster MAs to meet international HR & CB quality standards & guidelines. He/she will also provide guidance and strategic support in the development and review of HROD policy and procedure reviews.
• Support the regional office and member associations in compensation and benefits management, organization design, restructuring, and change management processes
• Supports the regional office and member associations in individual and organizational capacity assessment processes, design, and delivery of capacity-building strategies and plans.
• Guided by regional HROD strategy, the HROD Advisor delivers HR & CB input to the MAs´ strategic & annual plan and budget processes. Support MAs in workforce planning and personnel budget processes provide inputs do budget checks and validations.
• Provide follow-up support in HROD reporting and analytics and compilation of cluster reports.
• Support in Recruitment and onboarding processes for the region as well as Member associations
• Support MAs and regional offices on areas such as Learning and Development, compensation and benefits management, performance management, career development, and succession planning strategies and processes.
• Responsible for leading, developing, and supporting the cluster HR network, supporting cross-national knowledge sharing, and ensuring capacity building of co-workers, actively participate in the region-wide HR community network.
• Provide support to MAs in job classification and in putting in place fair, competitive, transparent, and sustainable compensation and benefits systems in place.
• Collaborate with the senior management through the advice of the Director of HROD in the region to facilitate institutional gender and diversity initiatives in the region by providing advice on equity, compliance, inclusion, and diversity.
• S/he will be responsible within their own area of work and cluster countries to raise awareness of the SOS Child Protection Policy principles and to prevent and protect children from all forms of abuse, abandonment, exploitation, violence, and discrimination. Also responsible to report any CS suspicion, concern, allegation or incident immediately following Child Safeguarding reporting procedures. CS reports should be made to the IOR CS focal person and/or to the respective line manager.

Requirements;

• Master Degree in Human Resources/Organization Development/Business Administration and Public Administration or any other related field
• At least 7 years of experience in generalist HR Management and relevant operational services as well as Strong Technical knowledge in the field of HROD, particularly in organization Development and learning and development.
• Of which at least 3 years managerial or senior advisory experience in the field of HR
• Excellent competency in Human Resources process management, capacity assessment & building, and organizational learning skills
• Ability to conduct capacity in the cluster MAs. Should have planning and priority-setting skills.
• Strong communication, planning, analytical, and creativity skills
• Fluency and Very good working knowledge of English and French is a requirement.
• Experience in multicultural and stakeholder management context – an added advantage
• Proficiency in Microsoft Office applications

We offer

• A diverse range of interesting tasks in a leading INGO multicultural working environment
• As a responsible employer, we provide a range of training schemes and encourage educational enhancement
• A salary that will be commensurate with experience and qualifications

How to Apply

If you believe you are the right candidate for the above position, please send your application letter, detailed curriculum vitae (CV), and photocopies of academic certificates, and names and contact details of three referees as a Single Document.

Applications that are late, or do not have CV or certificates attached, will be disqualified. Only shortlisted candidates will be contacted. E-mail applications should bear the name and reference number of the position in the subject line of the email.

Email to: Applications including at least three traceable referees should be sent electronically to: ESAF.HROD@sos-kd.org

All applications should be submitted not later than July 10, 2021.

“SOS Children’s Villages International holds strict child safeguarding principles and a zero-tolerance policy for conducts of sexual harassment, exploitation, and abuse in the workplace and other places where the organization’s activities are rendered.  Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasis to assessing candidates value congruence and thorough background checks, police clearance reference check processes”.  

Female candidates are highly encouraged to apply.

Kanda kumwanya wifuza kureba:

1. Director of Accreditation and Surveys at Rwanda Agency for Accreditation Quality Healthcare(RAAQH): Deadline: 11 July 2021

2. Finance And Administration at Rwanda Agency for Accreditation Quality Healthcare(RAAQH): Deadline: 11 July 2021

3. Director of Accreditation and Surveys at Rwanda Agency for Accreditation Quality Healthcare(RAAQH): Deadline:11 July 2021

Job description

Prepare plans of procuring supplies and materials of the NCD
• Assess needs in terms of supplies and materials
• Develop a plan for the acquisition of supplies and materials for NCD
• Ensure the NCD supplies are acquired timely for efficient running of services.
• Develop in collaboration with relevant departments ToR and specifications for needed supplies and materials
Monitoring and ensure the timely reporting of both supplies ,materials and transport of the NCD staff
• Elaborate monthly, quarterly and annual reports on the use of office supplies and materials
• Develop and manage transportation plan of the NCD staff.
• Develop a system to ensure proper stock management
• Maintain updated the register of assets of the NCD
• Manage and distribute office materials and supplies

Job description

1. Managing Program Coordinator’s agenda
 Keep the diary of appointments of the Program Coordinator;
 Receive and orient visitors of the Program Coordinator;
 Prepare the Program Coordinator’s travels, missions and meetings.
2. Ensuring proper filing and orientation of documents in the office of the Program Coordinator
 Filing both electronic and hard documents in the office of the Program Coordinator;
 Orient correspondences and monitor to ensure that timely feedback is provided.
3. Receiving official mails and Calls of the Program Coordinator
 Receiving telephone calls for the Program Coordinator;
 Responding to the Program Coordinator on the correction of documents / files before being signed;

Job description

1. Planning

 Assist in the supply pipeline analysis, forecasting and quantification of Nutrition commodities
 Work with other commodities logistics managers in designing/revising logistics systems in the context of system integration of nutrition commodities with other essential medical products.
 Develop the performance plan to improve nutrition commodities management and others essential medical products.
 Design multi-level logistics management training curriculum.
 Developing flow charts for loading, unloading, receiving and storage of nutrition commodities at national and decentralized level
2. Monitoring and Evaluation
 Conduct logistics management training and other performance improvement interventions and maintain a logistics training database.
 Collect, analyze and provide feedback of data from different database and software to enable a good quantification and a good rational use of nutrition commodities
 Supervise and coordinate the nutrition commodities field work, including field assessment to monitor the management of nutrition commodities
 Participate in logistics committee and supply chain partner’s meetings to discuss logistics and nutrition commodities security issues.
 Work with donors, UN agencies and others institution to help overcome logistics problems and improve the Nutrition commodities logistics system
3. Reporting and perform any other duties assigned by supervisor
 Develop data collection tools on food security and nutrition;
 Collect data related to food security and nutrition;
 Analyze data related to food security and nutrition;
 Produce reports of results on analyzed data.

Job description

1. Design and implement the annual plan to coordinate school readiness activities
 Elaborate the annual plan to coordinate school readiness activities nationwide
 Ensure the approval of the plan by the head of division and monitor its implementation;
 Link with MINEDUC/REB to be acquainted and harmonize national targets and strategies in the field of school readiness
 Consolidate school readiness activities from ECD partners
 Maintain relationships with various public and private partners on school readiness and transition
 Provide technical support and follow up on monitoring activities for school readiness
 Proactively Reach out and involve private sector and civil society organizations in the implementation of Child development interventions
2. Ensure reporting, documentation and publication of key performance indicators and findings and lessons learnt
 Identify study and research needs in the area of school readiness and transition and share with relevant officials
 Develop concept notes and /or TORs for the planned studies in the area of school readiness
 Follow up on survey and study reports
 Ensure validation and dissemination of study/ survey findings.
 Follow up on the implementation of study and survey recommendations
 In partnership with M&E specialist, develop, review and report on school readiness indicators and collecting/analyzing related information;
 Ensure current school readiness information from DHS, and other DP and country surveys and researches are extracted
3. Plan and/or facilitate capacity development in the area of School readiness
 Mobilize parents, caregivers and community stakeholder for their active involvement in the performance of community and Home Based ECD settings and for the development, protection and promotion of children
 Organize trainings, workshops and seminars of parents, caregivers, local leaders and communities, on the area of school readiness
4. Supervise and coach the School readiness officer in charge of pre-primary at district level
 In partnership with other government institutions playing part in pre-primary education, provide clear guidance to the school readiness officer in her/his specific tasks and responsibilities
 In partnership with other government institutions playing part in pre-primary education, facilitate school readiness officer acquire more skills through delegation of power and coaching
 In partnership with other government institutions playing part in pre-primary education , evaluate performance of the school readiness officer
5. Inform/advise the head of department and national senior management on the status and quality of school readiness activities.
 Update regularly the head of division and the coordination team in general on matters regarding school readiness.
 Provide insight on advocacy points for better results in the area of school readiness
 Prepare key messages and briefs on school readiness to use in advocacy events and / or campaigns
6. Overall integration and collaboration within the Agency
 Work closely with all specialists of the Agency to ensure integrated Child Development, protection and promotion service delivery, coordination and monitoring and to foster synergies between activities.
7. Budget Management and control
 Work closely with the Finance Unit and Head of department to execute budget in a timely and efficient manner.
8. Ensuring adherence to quality standards of all services offered at ECD centers
 Through rigorous and frequent monitoring of ECD centers, ensures that the standards set for ECD centers is adhered to in joint collaboration with the Quality Assurance and Accreditation specialist.
 Develops tools for continuous improvement of quality

Job description

Coordination of all districts on quality ECD service implementation
 Organise joint quarterly and annual planning, monitoring and evaluation with Districts, ECD implementers with regards to monitoring , accreditation and registration of ECD service implementation
 Help ensure the accreditation / registration Ministerial order is implemented at district level and reported on regular basis
 Develop a data base of all partners and interventions working on Child development interventions in the country
 Jointly analyse the child development quality service delivery bottlenecks and set strategies on how to overcome them
 Ensure district planning, monitoring and evaluation activities are performed and reported on time.
 Participate in the preparation of studies, reports, documentation, and guidelines on quality child development service delivery.
 Prepare advocacy/briefing papers, presentations, related to the area
 Help organize and follow through on the area through relevant TWG, district and sub-cluster meetings

2. Ensure documentation and publication of findings

 Identify study and research needs in the area and share with relevant officials
 Develop concept notes and /or TORs for the planned studies
 Follow up on survey study and district reports
 Ensure validation and dissemination of study/ survey findings.

3. Build the capacity of local leaders and Child development implementing partner on quality assurance and accreditation and registering of ECD settings

 Organize in joint collaboration with both department specialists trainings, workshops and seminars of local leaders and stakeholders

4. Inform/advise the DG on the status accreditation of ECD settings and quality of ECD service delivery around the country

 Update regularly the DG, DDG and Heads of departments and the coordination team in general on matters regarding
 Provide insight on advocacy points for better results in the area
 Prepare key messages and briefs to use in advocacy events and / or campaigns
5. Overall integration and collaboration within the Agency
 Work closely with all specialists of the Agency to ensure integrated Child development service delivery, coordination and monitoring and to foster synergies between activities.
6. Improving adherence to quality standards of all services offered at ECD centers
 Through rigorous and frequent joint monitoring of ECD settings and programs, develop tools and mechanisms to support continuous improvement of quality
 In partnership with M&E specialist, develop, review and report on indicators and collecting/analyzing related information;

Minimum Qualifications

Bachelor’s Degree in Development Studies

Experience: 3

Master’s Degree in Development Studies

Experience: 1

Bachelor’s Degree in Public Health

Experience: 3

Master’s Degree in Public Health

Experience: 1

Bachelor’s Degree in Nutrition

Experience: 3

Competency and Key Technical Skills
Integrity

Strong critical thinking skills and excellent problem solving skills.

Inclusiveness

Accountability

Communication

Teamwork

Client/citizen focus

Professionalism

Commitment to continuous learning

Click here to read more &  Apply

Job description

Collect and interpret data
Review and interpret routine data and use the evidence to prioritize, plan and implement interventions aimed at improving ECD program outcomes.
Work with program staff to select indicators that will be tracked and reviewed on regular basis to determine their baselines and set annual targets.
Conduct data analyses and provide technical assistance relevant to program expenditures, financial and budget
Conduct routine program data review and trend analysis of program data, partner performance analysis and provide quarterly data visualization support, including but not limited to data verification, data completeness/quality checks, analysis of country and partner-specific data, data pulling and review, and comparative analysis and integration of data
Provide technical assistance in analyzing data for the selected indicators and generation of data visualizations as needed. Support the development of presentations on the progress of the selected indicators toward achieving the set targets.
Share national-level data stakeholders using a color-coded scorecard showing a comparison in the performance against priority program indicators between districts in order to foster/motivate data-driven actions.
Support districts and facilities to compile data from different systems, ISS/DQA, evaluations in order to make integrated action plans that include gaps identified through all these parallel systems.

Director of Accreditation and Surveys at Rwanda Agency for Accreditation Quality Healthcare(RAAQH): (Deadline 11 July 2021)

About RAAQH

Rwanda Agency for Accreditation and Quality Healthcare (RAAQH) is a Non-Governmental Organization, legally registered in Rwanda, which provides services to improve the national health accreditation systems & foster sustainable improvements in quality of health services.

We are an equal opportunity employer and committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all.

1. Position title : DIRECTOR OF ACCREDITATION AND SURVEYS

Contract type: Full Time

Reports to: Executive Director and RAAQH Legal Representative 

Department: RAAQH Accreditation and Surveys Unit

Summary: Technical lead for RAAQH Accreditation and Surveys Unit responsible for standards development and surveys including surveyor management.

Minimum Qualifications

• Master’s degree in either international health, Public health, Health management, or other health related disciplines
• Trained and certified health facility accreditation surveyor

Required/Preferred Experience

• Minimum of 8-10 years of experience in health systems strengthening
• Experience in Healthcare accreditation
• Preferred experience in accreditation and standards development

Other desired Qualification

• Team oriented person
•  The ability to work with confidential material in a collegial manner
• Detail-oriented with strong writing, editing, verbal communication, organizational, and analytical skills
• Work well independently with minimal supervision
• Ability to self-motivate and multi-task while working on various project

Roles and Responsibilities 

• Support with all aspects of the accreditation survey process, including but not limited to, preparing surveyor facility calendar, surveyors teams schedule, preparing materials, editing reports, maintaining records, and responding to inquiries.
• Manage and coordinate all operations for health facility accreditation surveys.

• • Ensure that surveyors comply to RAAQH policy and procedures

• Conduct accreditation Surveys where necessary to determine if health facilities comply with the accreditation standards at each level, and standards of practice, participate in preceptor-ship and mentoring of surveyors.

• Provide support and interpretive guidance on accreditation standards to health facilities and surveyors before, during, and after on-site surveys to assess compliance with the Standards of Accreditation.
• Organize accreditation survey feedback sessions, prepare concept notes to introduce the activity to the stakeholders and prepare summary report on very critical feedback.
• Compile all facility accreditation survey reports and ensure the quality check of all reports and submit reports.
• Coordinate accreditation standards development and review and ensure compliance with ISQUA principles at the same time maintain standards updated
• Coordinate standards feedback every after each annual survey to identify standards interpretation challenges and work with relevant stakeholders to address them.
• Produce technical reports and publications, including scientific publications
• Periodically review and identify any problems with current implementation and develop solutions that ensure the health care accreditation system is fit for purpose, consistent with global and national best practice
• Ensure that Rwanda health care Standards are up-to-date, accurate and are credible and endorsed by standards development committee and the relevant technical working group

Financial management

• Ensure there is financial responsibility and accountability across the functions under the position’s control
• Recognize inefficiencies, and implement cost saving strategies as directed

Procedures to apply 

Interested candidates must send their detailed CV listing at least three references with a letter of motivation to: rwaccreditationagency@gmail.com

Deadline for receiving applications is on 11th/July/2021 at 5Pm.

Please include in your email subject the position you are applying for.  You can apply on multiple positions if you comply with the required profile.

Note that only shortlisted will be contacted for next steps in the recruitment process

RAAQH Document Management 

Last Updated 27th June 2021

Click here for more details

About RAAQH

Rwanda Agency for Accreditation and Quality Healthcare (RAAQH) is a Non-Governmental Organization, legally registered in Rwanda, which provides services to improve the national health accreditation systems & foster sustainable improvements in quality of health services.

We are an equal opportunity employer and committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all.

III. Position title FINANCE AND ADMINISTRATION MANAGER 

Contract type: Part-time

Reports to: Executive Director and RAAQH Legal Representative 

Department: Finance and Administration Unit

Summary: The Finance & Administration Manager will provide support in financial analysis, accounting, human resources and operational and budget management

Requirements

• Master’s degree in Business Administration, Finance, Accounting, or a similar field.
• Having more than 10 years as Financial and Administrative experience working with projects supported by international organizations.
• Experience in working with USAID funded programs and knowledge of applicable regulations and requirements are  added value
• Ability to create and monitor budgets. Understanding of the basic tenets of Cash Control, Asset Management, Bank Reconciliation, cost projections, forecasting and expenditure projections and management
• Experience creating and analyzing journal entries.
• Experience with work planning and budget projections
• Experienced in Procurement and tender practices

Knowledge and Skills

• Strong leadership, mentoring, management, analytical and organizational skills demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
• Understanding of the principles of adequate documentation, filing and of audit, and of the procedures necessary to ensure audit compliance.
• English fluency required (including speaking, writing, understanding, and reading and the ability to work with vendors, staff and stakeholders).
• Excellent communication skills.
• Expert skills in Microsoft Word, Excel, Sage, QuickBooks or similar accounting software packaging.

Other desired Qualities

• Team oriented person
•  The ability to work with confidential material in a collegial manner
• Detail-oriented with strong writing, editing, verbal communication, organizational, and analytical skills
• Work well independently with minimal supervision
• Ability to self-motivate and multi-task while working on various project

Roles and Responsibilities 

Financial Management support

• Assist in Managing cash flow, including funds transfers from Donors and petty cash, as per RAAQH policies and procedures.
• Assist in preparation of project budgets and pipelines and in collaboration with the technical team, estimate upcoming cash needs, prepare expense projections and accrue expenditures as appropriate.
• In collaboration with Legal Representative, participate in preparation of reports for donor agencies as required.
• Supervision of recording of financial transactions and record financial transactions into the approved RAAQH Accounting System.
• Conduct review of vouchers and vendor invoices to ensure the maintenance of thorough documentation on all transactions.
• Ensure that all paid invoices agree with supporting documentation as per RAAQH procedures for procurement.
• Assist in maintaining current standing with all mandated tax liabilities and organization registrations including submission of payments and required statutory taxes.
• Provide support in overseeing local procurement and the execution and proper recording in accounting software of all approved payments for vendors, contractors and consultants for goods and services received, in accordance with the laws and regulations of RAAQH standard operating procedures and USAID regulations.
• Assist the direction of RAAQH in conducting audits required.
• Support in preparing annual reports

Administrative Management support 

• Human resources management and payroll management
• Collaborate with legal representation to ensure that RAAQH activities and management operations are implemented as per RAAQH Mission, values, policies and standard operating procedures.
• Develop and execute responsive and appropriate operations management systems (for office management, procurement and logistics, consultant and subcontractor administration, etc.) in line with laws and regulations, RAAQH policies and standard operating procedures, and donor requirements.
• Responsible for providing equitable, effective, timely, cost-effective, and responsive and high quality operations and administrative support to all RAAQH function.
• Support in Providing administrative supervision to staff and Supervise the maintenance of controls over equipment

General support

• Ensure accurate and timely submission of required reports and other information as needed.
• With support from RAAQH and as part of regular voucher analyses, aid in enforcing existing written policies on internal control systems for procurements, inventory maintenance and asset use which will ensure compliance with RAAQH policies and standards.
•  Support in regular review and updating policies and procedures.
• Work with Legal representative in providing administrative and logistics support for all contractors (long and short term contractors).
• Any other duties as assigned by management and as required by the position.

Procedures to apply 

Interested candidates must send their detailed CV listing at least three references with a letter of motivation to: rwaccreditationagency@gmail.com

Deadline for receiving applications is on 11th/July/2021 at 5Pm.

Please include in your email subject the position you are applying for.  You can apply on multiple positions if you comply with the required profile.

Note that only shortlisted will be contacted for next steps in the recruitment process

RAAQH Document Management 

Last Updated 27th June 2021

Click here for more details

About RAAQH

Rwanda Agency for Accreditation and Quality Healthcare (RAAQH) is a Non-Governmental Organization, legally registered in Rwanda, which provides services to improve the national health accreditation systems & foster sustainable improvements in quality of health services.

We are an equal opportunity employer and committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all.

1. Position title : DIRECTOR OF ACCREDITATION AND SURVEYS

Contract type: Full Time

Reports to: Executive Director and RAAQH Legal Representative 

Department: RAAQH Accreditation and Surveys Unit

Summary: Technical lead for RAAQH Accreditation and Surveys Unit responsible for standards development and surveys including surveyor management.

Minimum Qualifications

• Master’s degree in either international health, Public health, Health management, or other health related disciplines
• Trained and certified health facility accreditation surveyor

Required/Preferred Experience

• Minimum of 8-10 years of experience in health systems strengthening
• Experience in Healthcare accreditation
• Preferred experience in accreditation and standards development

Other desired Qualification

• Team oriented person
•  The ability to work with confidential material in a collegial manner
• Detail-oriented with strong writing, editing, verbal communication, organizational, and analytical skills
• Work well independently with minimal supervision
• Ability to self-motivate and multi-task while working on various project

Roles and Responsibilities 

• Support with all aspects of the accreditation survey process, including but not limited to, preparing surveyor facility calendar, surveyors teams schedule, preparing materials, editing reports, maintaining records, and responding to inquiries.
• Manage and coordinate all operations for health facility accreditation surveys.

• • Ensure that surveyors comply to RAAQH policy and procedures

• Conduct accreditation Surveys where necessary to determine if health facilities comply with the accreditation standards at each level, and standards of practice, participate in preceptor-ship and mentoring of surveyors.

• Provide support and interpretive guidance on accreditation standards to health facilities and surveyors before, during, and after on-site surveys to assess compliance with the Standards of Accreditation.
• Organize accreditation survey feedback sessions, prepare concept notes to introduce the activity to the stakeholders and prepare summary report on very critical feedback.
• Compile all facility accreditation survey reports and ensure the quality check of all reports and submit reports.
• Coordinate accreditation standards development and review and ensure compliance with ISQUA principles at the same time maintain standards updated
• Coordinate standards feedback every after each annual survey to identify standards interpretation challenges and work with relevant stakeholders to address them.
• Produce technical reports and publications, including scientific publications
• Periodically review and identify any problems with current implementation and develop solutions that ensure the health care accreditation system is fit for purpose, consistent with global and national best practice
• Ensure that Rwanda health care Standards are up-to-date, accurate and are credible and endorsed by standards development committee and the relevant technical working group

Financial management

• Ensure there is financial responsibility and accountability across the functions under the position’s control
• Recognize inefficiencies, and implement cost saving strategies as directed

Procedures to apply 

Interested candidates must send their detailed CV listing at least three references with a letter of motivation to: rwaccreditationagency@gmail.com

Deadline for receiving applications is on 11th/July/2021 at 5Pm.

Please include in your email subject the position you are applying for.  You can apply on multiple positions if you comply with the required profile.

Note that only shortlisted will be contacted for next steps in the recruitment process

RAAQH Document Management 

Last Updated 27th June 2021

Click here for more details

Market Development Advisor (MDA)

• Kigali, Rwanda
• Full-time
• Contract type: National employment contract

Company Description

SNV Netherlands Development Organization is a not-for-profit international development organizational founded in the Netherlands in 1965; and currently maintains a global presence in 30 countries;across Africa, Asia and Latin America. SNV has been present in Uganda since 1989 and currently undertakes donor funded programming within 100+ districts across the country. As an organisation, SNV focuses on the Agriculture, WASH and Energy sectors and maintains the belief that no one should have to live in poverty; and that all people should have the opportunity to pursue their own sustainable development. SNV contributes to programming within the Agriculture, WASH and Energy sectors by strengthening the capacities of targeted partners and communities at the field level; in order to realize increased skill sets and sustainable performance; reduce poverty levels, expand employment; improve food security; while paying special attention to gender equity, social inclusion of marginalized groups and stakeholder accountability.

Context and Purpose of the Job

Energising Development (EnDev), implemented by GIZ and SNV in Rwanda, is launching a project called Reducing climate impact of cooking in Rwanda through improved cooking energy systems (ReCIC). This consist of a Multi-donor Action jointly co-financed by the European Union, as part of the Global Climate Change Alliance (GCCA+) initiative and the Federal Ministry for Economic Cooperation and Development.

Through this 5-year ReCIC project that started from April 2021, EnDev aims to set up a sustainable production and dissemination chain for improved cookstoves (ICS) as well as for improved or alternative fuels in Rwanda through a threefold approach: 1) increase production capacities, 2) consumer awareness 3) increase dissemination of ICS and improved fuels.

ReCIC supports a wide range of ICS products and fuels by giving the choice to the Rwandan users to adopt most appropriate ICS design and fuel, according to their needs and purchasing power, through a market-based approach. In doing so, producers of both ICS and alternative fuels will be enabled to grow and professionalise their businesses, and eventually transition into a semi-industrial production, with bigger output and improved quality products, to better serve the Rwandan market. The ReCIC project is aligned with the Sustainable Development Goals (SDGs) and the Biomass Energy Strategy (BEST) of the government of Rwanda.

Interventions to achieve the goals of the project consist of private sector development through training and other interventions, including through a Business Growth Fund that provides financial and in-kind support to private companies and cooperatives on competitive basis. It also includes increasing consumer awareness through marketing activities (e.g., radio and TV advertisements), community mobilisation and support in access to credit.

SNV’s contribution to the ReCIC project builds on the previous SNV project implemented between October 2019 and March 2021, called EnDev III. The objective of this component implemented by SNV is to increase demand and supply, particularly of improved cookstoves (ICS), improved cooking techniques and more efficient use of fuels.

SNV Rwanda has a position of Market Development Advisor in the EnDev/ReCIC project. The position is originally called ‘Promotion and Mobilisation Officer’ in the ReCIC proposal and Grant Agreement. The Advisor is part of a SNV Country Organisation and works for the ReCIC project in SNV Energy Sector.

The Advisor leads or supports ReCIC activities working in a team of ReCIC staff in SNV and GIZ, in particular for implementation of private sector and cooperatives development through training, coaching, mentoring, business plan development and implementation as well as on marketing, sales and customer services. The Advisor works closely with the Project Manager and other ReCIC team members to strengthen the supply side through the Business Growth Fund for financial and in-kind support to private sector companies and cooperatives. The Advisor also leads or works closely with other team members in promotional activities and in piloting credit financing. The Advisor is expected to spend 50% of her/his time in the field.

The Advisor gives input to Project Manager and project partners in order to meet the agreed objectives and realise successful interventions. The Advisor performs any other duties and tasks at the request of the management, including but not limited to activities related to planning, monitoring and evaluation and reporting. The Advisor identifies opportunities and areas for improvement, to ensure premium quality of implementation, including for timely project results, within the budget.

The Advisor reports to the SNV ReCIC Project Manager. The position is for 16 months, for now, starting from June 1, 2021, with possible extension, based on budget availability and performance.

Job Description

Advisory Services

Acts as technical expert on the areas of expertise for the ReCIC Project Manager and the other ReCIC team members and aims to create an enabling environment (by sharing knowledge, understanding stakeholders and environment) for the implementation of the project, for the project to meet its objectives. Ensures, monitors progress and reviews quality of own expertise and ensures client support and satisfaction during projects.

Result/ KPI

Highest possible level of quality in development projects is reached. Projects are supported by given advise.

Project Implementation

Leads in implementation of ReCIC project activities that are related to the ICS market development with interventions in supply and demands sides, as well as improving access to credit. The major activities will be around private sector development related activities, including capacity development, business plan development and related coaching and mentoring. The implementation also has a major chunk of establishing and operationalisation of a Business Growth Fund, which will be used to provide cash incentives and in-kind grants, to motivate and support private sector and cooperatives to scale up their businesses or to innovate in product development, business model development, etc.

Contributes in different phases of the project implementation, including planning and budgeting, monitoring, evaluation, reporting, etc. while ensuring premium quality, systems change and sustainability of the market developed.

Result/ KPI

Project implemented and objectives and targets met with premium quality with timely delivery and within the budget/resource.

Knowledge Development

Contributes to internal and external knowledge development,

ensures lessons learned are shared and applied in daily practice and may be appointed as (national) focal point of an expertise network. Initiates/ coordinates the review process and evaluation of advisory services and actual implementation work, in order to collect lessons learned, proposes corrective measures and ensures identification of follow up assignments. Participates in knowledge development/expertise groups and in internal and external networks.

Result/ KPI

Enhanced and innovative knowledge levels are reached and shared both internally as externally.

Project and process development

Identifies and proposes technical process improvements to the project team. Acts on improvement areas within the local internal organisation and processes and gives feedback. Ensures lessons learned are applied in daily practice.

Result/ KPI

Continuous improvement of effectiveness and efficiency of operations.

People Management

Steers (functionally) colleagues and coaches associated partners/ external stakeholders on quality within the context of assignments. Acts as a technical expert in the content area, applies process improvements in projects and coaches colleagues and associated partners both professionally as operationally on quality of context within projects.

Result/ KPI

SNV and local staff is qualified and motivated

Positioning

Identifies and analyses market opportunities and threats and ensures relevant colleagues are informed. Actively participates in strategic positioning meetings and acts as a knowledgeable face of the SNV organisation to the client. Analyses, understands and develops (local) networks with relevant stakeholders, identifies new clients.

Result/ KPI

Opportunities are timely utilised and threats are timely recognised and countered.

Business Development

Builds, maintains and utilises relationships with relevant stakeholders, represents SNV and identifies opportunities for Business Development policies and procedures. Initiates assignments on a local/(sub)national level, supports proposals and develops technical processes during the inception phase of projects.

Result/ KPI

SNV is known as trusted development partner with relevant stakeholders and has an overview of all funding opportunities/ partnerships.

Qualifications

Know How

Well grounded, middle seasoned level of technical professional, with experience in project implementation. Work requires good knowledge and understanding of (a) particular thematic area(s).

Complexity

May serve as a resource to others in the resolution of complex problems and issues in the respective thematic area(s).

Works on own initiative and knowledge but may require support to resolve complex issues.

Gives support to sector leader and identifies and informs project delivery issues and ensures with recommendation of solutions. Coordinates with multiple stakeholders. Assignments are usually broad in nature and require originality and ingenuity.

Supervision

Work is not closely supervised and is governed by standardised work routines that permit the use of initiative.

Impact

Indirect impact through the provision of activities that require proficiency and support.

Problem analysis

The ability to detect problems, recognise important information and link various data to trace potential causes and look for relevant details.

Coaching

Encouraging and guiding employees in order to make their performance more effective and to enhance their self-perception and problem-solving skills.

Focus on quality

Setting high quality standards and striving for continuous improvement and quality assurance.

Result Orientation

The ability to take direct action in order to attain or exceed objectives.

Persuasiveness

The ambition to win over other people for one’s views and ideas and to generate support.

Basic Requirements

Qualification and experience

Minimum bachelor’s degree in business administration or marketing or economics and minimum 5 years of professional experience (after the bachelor’s degree) in development project implementation or a similar technical field. Specific expertise/experiences include public relations, presentation skills, community mobilisation, promotion and marketing.

Experience in private sector development and credit financing will be advantageous.

Additional Competencies:

• Result-oriented and quality focused with social entrepreneurship spirit
• Creative, open-minded, and asking right questions
• Good communication and inter-personal skills
•  Ability to work with minimum supervision and with self-initiative while being a good team player
• Strong working knowledge of ICT (e.g., MS Office)
• Excellent knowledge of English and Kinyarwanda, both orally and in writing
• Willing to travel regularly to the field and engage with project clients and partners
•  Willing to learn new skills and take up additional responsibilities, as required.

Additional Information

Application Deadline: 13  July  2021.

Duty Station: Kigali

Desired Start Date: 1st August 2021

PS: Only shortlisted candidates will be contacted.