1.SGR Director at Sustainable Growers Rwanda

Sustainable Growers Rwanda (SGR) is a non-profit organization that works to create economic opportunities for women coffee farmers to achieve economic independence. SGR supports women coffee farmers and their families to become more professionalized and market- based skilled to increase their family incomes through professional training approach to growing and trading specialty coffee, so they can form direct, productive relationships with coffee processors, importers and roasters.

stablished in 2014, Sustainable Growers has a strong track record for connecting actors along the value chain, to facilitate deep and global partnerships between small holder producers and their customers.

POSITION: SGR DIRECTOR

REPORTS TO: Executive Director

SUPERVISES: HR&Ops., Coord.,MR&QM,TZCoord,,DRCCoord, and M&E Tech

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

The SGR Director will manage budgets, oversee monitoring and evaluation, and ensure delivery of results as per agreed-upon milestones and goals, and will directly and indirectly supervise and monitor all operations and activities performed by staff and consultants working for SGR.

MAIN RESPONSIBILITIES

The responsibilities are but not limited t

Oversee the design, planning, and successful execution of programs and activities in Rwanda, DRC & Tanzania;

Provide program direction, develop and implement a strategic vision for achieving program goals, identify opportunities to innovate and increase impact, and develop appropriate solutions to challenges that arise in the course of the program

Ensure the program is implemented with sound managerial, financial, and human resources practices, as per funders standards;

Participate in recruitment, orientation and supervision and mentorship of  direct reports;

Ensure strong relationships between SGR and all its stakeholders in Rwanda, DRC and Tanzania including but not limited to government, partners, media, funders, and other stakeholders – in keeping with SGR’s policies and procedures;

Ensure high quality and timely development, delivery and presentation of narrative, financial, and other required and requested reports on program developments, successes, and constraints in all territories and to all stakeholders as required by the program agreement and as requested ad hoc;

Cultivate and maintain strong relationships with local and international partners, funders, agencies, development organizations, private sector associations, media and corporations;

 Exercise diplomacy, tact and discretion as a representative of the program and the organization, especially when dealing with politically or culturally sensitive issues;

 Work closely with the M&E team for data recording, reporting and filing to ease Tracking of the activities progress and ensure quality execution of program.

Contribute to the documentation and sharing of knowledge within the broader SGR  community;

Ensure that all levels of government are familiar with the program and that the program is aligned with government goals;

Ensure that staff  are aware of their own performance against project milestones, sharing lessons-learned and benefiting from each other’s work;

 Collect and compile information related to project milestones and funding requirements through interfacing with staff, partner organizations, and government bodies;

Collect necessary information and prepare any reports on program structure, impact, and implementation as requested by partners, funders, or associates;

Maintain organizational databases such as the government tracker, the agronomy  training tracker, and partnerships database;

Track key metrics to monitor and evaluate the success of the project keeping with grant reporting requirements;

  Conduct periodical regular performance review of direct reports and undertake development initiatives to increase their capacity achieve set targets;

REQUIREMENTS OF THE ROLE

Degree in Agronomy or related field;

Minimum 5 to 8 years’ experience designing, directing, and evaluating complex field-based programs and budgets in Rwanda preferably related to workforce development and income generating activities in areas such as smallholder agriculture, community and value chain development, food security;

Experience leading and managing multi-cultural teams and coordinating programs with partners to achieve project goals and maintain consensus on policies, activities and administrative matters;

Strong track record of building and maintaining relationships across sectors;

Proven ability to function in complex, frequently changing political and economic conditions;

Demonstrated capacity to analyze and resolve a wide range of challenges arising in project/activity implementation; intellectual curiosity; balanced judgment; and the ability to conceptualize – both strategically and programmatically;

Good working knowledge of economic development, value chains, and entrepreneurship;

Experience with farmer co-operatives and/or agribusiness development in Rwanda;

Knowledge of the political, social, and economic characteristics of Rwanda and/or other East African nations is preferred;

Excellent computer skills (word-processing, spread sheets, and databases);

Fluency in English, with proven ability to communicate clearly and concisely verbally and in writing. Kinyarwanda and French language skills required.

KEY DELIVERABLES

Development of usable plans for projects

Implementation of projects according to budget and schedule

Control and monitor progress to ensure aligned delivery

Complete and close projects

KEY INDICATORS

Designed plans

Implementation of activities follow up

Activity reports

M&E reports

Close out activities

2.International Liason Officer at Sustainable Growers Rwanda

Sustainable Growers Rwanda (SGR) is a non-profit organization that works to create economic opportunities for women coffee farmers to achieve economic independence. SGR supports women coffee farmers and their families to become more professionalized and market- based skilled to increase their family incomes through professional training approach to growing and trading specialty coffee, so they can form direct, productive relationships with coffee processors, importers and roasters.

stablished in 2014, Sustainable Growers has a strong track record for connecting actors along the value chain, to facilitate deep and global partnerships between small holder producers and their customers.

POSITION: INTERNATIONAL LIASON OFFICER

REPORTS TO: Executive Director

SUPERVISES: None

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities between SGR its US Founders, the South American partners, funders and other current and prospective out of country stakeholders. You will handle international communications, coordination efforts, knowledge sharing, incident response and conflict resolution under the direction of the Executive Director.

MAIN RESPONSIBILITIES

The responsibilities are but not limited to

Create and build South to south  partnership with south America Countries

Keep up to date and understand what SGR is aiming to achieve and its relations with the US Founders and the South American partners and other current or future stakeholders and partners.

Keep strong connections with out of country partners as well as work on creating new mutually beneficial relations.

Increase the level of connection in countries that SGR is already working in or collaborating with:

Provide means of knowledge sharing between countries i.e. Rwanda, Tanzania, DRC, US and South America and any other future countries or continents;

Monitor, coordinate, and communicate the strategic objectives of SGR as required from time to time.

Cooperate and communicate successfully with other all stakeholders to enhance SGRs objectives:

Collaborate with the leadership and other staff to clarify SGRs mission and resolve any issues that arise;

Develop and foster relationships with the partners, stakeholders, and any other that may become important to SGR’s mission.

Gather, examine, and use data and feedback to identify opportunities to improve the relationship between the SGR and its stakeholders.

Write reports about particular incidents, events, or updates on important issues for SGR in order to ensure information is readily available.

REQUIREMENTS OF THE ROLE

Master’s Degree in social science, public administration, law, development studies, international affairs or a bachelor’s with extensive good experience of at least 4 years in a related NGO;

Ability to establish and nurture effective professional relationships with a wide variety of stakeholders.

Excellent verbal and written communication skills

High quality of research and writing skills.

Strong ability to manage and successfully conduct negotiations at different levels.

Good analytical skills.

Problem solving skills;

 English and Spanish required, French will be a good add on;

KEY DELIVERABLES

New collaborations for SGR

 Increased level and sustained relationships

Shared knowledge between countries

KEY INDICATORS

 Number of new collaborations

Degree of engagement

Reports of Knowledge sharing events

 How to apply: Interested qualified candidates should send their application file (detailed CV, academic certificates, and cover letter) to recruitment@sustainablegrowers.org not later than 30^th August 2021

The subject line must be: Job application for “title of the position”

Only those who strictly meet the criteria should apply for this position

Due to the expected high volume of applications, we cannot respond to all applications and will only be contacting shortlisted applicants.

Apply Job Here

3.Agriculture Finance Market Access Manager at Sustainable Growers Rwanda

Sustainable Growers Rwanda (SGR) is a non-profit organization that works to create economic opportunities for women coffee farmers to achieve economic independence. SGR supports women coffee farmers and their families to become more professionalized and market- based skilled to increase their family incomes through professional training approach to growing and trading specialty coffee, so they can form direct, productive relationships with coffee processors, importers and roasters.

stablished in 2014, Sustainable Growers has a strong track record for connecting actors along the value chain, to facilitate deep and global partnerships between small holder producers and their customers.

POSITION: AGRICULTURE FINANCE MARKET ACCESS MANAGER

REPORTS TO: Executive Director

SUPERVISES: None

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

The SGR Director will manage budgets, oversee monitoring and evaluation, and ensure delivery of results as per agreed-upon milestones and goals, and will directly and indirectly supervise and monitor all operations and activities performed by staff and consultants working for SGR.

MAIN RESPONSIBILITIES

The responsibilities are but not limited to;

Identify relevant social lenders who can support farmers in their quest to be financially secure.

Build a case for the lenders to see the need and value of supporting our farmers.

Create long term relationships between farmers and social the social lenders.

Organise farmers in the formation of savings groups.

Work with farmers to identify viable projects that they can start in order to generate additional income.

Facilitate or organise trainings for the farmers to ensure that the identified projects are set up and managed properly.

Connect farmers with experts in the selected projects to increase the possibility of success.

Unlocking profitability for women we serve by promoting the use of good agricultural practices.

Identify and study market developments and trends within the coffee sector and promote internal intelligence and knowledge sharing.

Train cooperative to understand how to design their business plan and forecast.

Be responsible for follow up of all financials operations of SGR beneficiaries and advise cooperatives were necessary

REQUIREMENTS OF THE ROLE

A degree in agriculture, agribusiness, business, economics, international trade, and development or a related field required.

At least 5 years of relevant experience in in the agricultural sector in either business development or marketing.

An awareness of challenges in agriculture value chains in the developing world and a commitment to address them.

Excellent verbal communication skills, tact and diplomacy are required to make and maintain productive contacts with varying stakeholders.

Project management skills and the ability to create and stick to timelines

Ability to mobilize farmers to action in setting up projects.

English and French required;

KEY DELIVERABLES

Activate social lender

Viable projects started by farmers

Promotion of good practices

KEY INDICATORS

 Number of social lenders or growth in lending

Number of Viable projects

Number of farmers taking up good practices

JOB ADVERT

 How to apply: Interested qualified candidates should send their application file (detailed CV, academic certificates, and cover letter) to recruitment@sustainablegrowers.org not later than 30^th August 2021

The subject line must be: Job application for “title of the position”

Only those who strictly meet the criteria should apply for this position

Due to the expected high volume of applications, we cannot respond to all applications and will only be contacting shortlisted applicants.

Apply Job Here

Ref     : 853/08/UN/2021

EMPLOYEE JOB DESCRIPTION

Job Title   : Policy Influencing Officer

Project Title : Policy Information Monitoring and Advocacy (PPIMA)

Job Type   : Contract

Duration    :  Subject to project duration

Background

 HAGURUKA is a non-governmental organization registered under the Rwandan Law. We work towards empowering women and children to claim their rights by improving their access to quality justice across the country. HAGURUKA was founded in 1991 and has since been at the forefront of the fight for the rights of women and children. HAGURUKA has its head office in Kigali (the capital city of Rwanda) with regional offices in Northern, Eastern, Southern, and Western provinces of the country. We see our beneficiaries as right holders who are empowered to claim their fundamental rights from duty bearers following relevant international and national legal instruments applicable in Rwanda.  HAGURUKA has a zero-tolerance approach towards sexual exploitation, abuse and harassment.

HAGURUKA implements programs that address the immediate human rights needs of vulnerable women and children while working towards combating Gender-Based Violence (GBV) and promoting gender equality. We apply a rights-based approach and a holistic vision of victims’ needs. We Use our shelters in the four provincial centers to provide legal and psychosocial support to women and girls who are victims of sexual and gender based violence as part of response.

Hence and more concretely, our focus is on:

• Legal aid and psychosocial counseling support;
• Awareness-raising and social mobilization;
• Capacity building of partners and stakeholders;
• Research and advocacy.

Objectives

Funded by Norwegian People’s Aid (NPA) through Policy Information Monitoring and Advocacy (PPIMA) Programme, HAGURUKA will map out community structures involved in Alternative Dispute Resolution (ADR) services at the community level to identify their approaches in conflict resolutions, best practices, challenges and capacity gaps to be addressed under this action. The activity will cover the whole country and will be carried through:

• Mapping of governmental, non-governmental agencies and community structures providing ADR services at the community level, their approaches, best practices, challenges, and lessons learnt. A comprehensive report will include, accurate information on practicability of the ADR community led model, who are the ADR providers, best practices, challenges and lessons learnt will be collected, documented and shared with relevant stakeholders and inform future interventions. This exercise will also reveal types conflicts/disputes that can be resolved through community ADR practices and highlight gendered aspects of conflicts resolution trough ADR community led model.
• Developing draft model for community led conflict management: Haguruka will lead and coordinate this important deliverable by conducting access to Justice stakeholder’s consultations, technical sessions, exchange and learning sessions around ADR- community led model. Two districts per province and the City of Kigali will be targeted in documenting ADR community led structures and approaches, best practices and challenges. HAGURUKA team will meet members of the existing community structures involved in ADR, including: Abunzi, village leaders, Inshuti z’umuryango, Umugoroba w’umuryango, members of the National Women Council, cell leaders, Justice Reconciliation Law and Order Sector (JRLOS) committees at the district level and district authorities.

 Major Responsibilities include:

• Plan, design, and implement all interventions to promote activity sustainability through widespread buy-in of interventions; transfer of critical and relevant skills and knowledge; use of enabling strategies that encourage a learning-by-doing approach; and use of existing talent, resources, mechanisms, and forums for activity interventions whenever possible in order to take advantage of and build on local knowledge and capacities;
• Seek, develop, and maintain private and/or public sector partnerships that augment activity interventions and/or sustain them beyond the life of the activity;
• Promote gender equality, women’s leadership and empowerment through the planning, management, and implementation of all activity interventions when appropriate including through policy engagement and influencing;
• Promote inclusion of most vulnerable populations, e.g. people living with disabilities so that the demand and supply sides of the Alternative Disputes services are more inclusive and responsive;
• Closely engage with the GOR, other donors, NPA implementing partners, local partners, and other relevant stakeholders and be responsive to relevant GOR priorities and enquiries;
• Implement and manage the activity in a culturally relevant manner by taking Rwandan norms, expectations, attitudes, and behaviors into account, particularly in terms of how they may offer entry points for learning and engagement or that may require adaptation of methods, approaches, and assumptions;
• Apply lessons learned and best practices taken from other, similar countries (geographically, culturally, socially) that may be applicable to the Rwandan context;
• Incorporate a “Do No Harm” and conflict-sensitive approach to activity planning and implementation;
• Support dissemination of lessons learned and best practices—as well as the use of networks for exchange, peer learning and problem solving—to all stakeholders as much as possible and whenever appropriate; and
• Incorporate the use of home-grown solutions where applicable in activity planning and Implementation
• Contribute to policy research and analysis activities by collating and summarizing information, drafting sound briefs for internal and external use
• Coordinate stakeholder engagement and communications throughout the policy consultation, design and implementation phases.
• Conduct research and analysis in assigned areas to support the provision of policy advice.
• Conduct research and analysis to assist issue identification, analysis and policy development activities.
• Respond to, and direct, stakeholder enquiries and communications throughout the policy consultation, design and implementation phases.
• Conduct analysis using established processes to support and inform policy formulation and evaluation activities.
• Draft and produce a range of documentation relating to policy initiatives including updates, reports and correspondence (Policy briefs, position papers, talking notes, media statements, discussion briefs, occasional papers, practice notes, …
• Assist to define and document policy issues, gaps and challenges and provide potential alternative workable solutions.
• Use a range of research methods, ensuring accuracy and reliability of information and evidence sourced through triangulation methods.
• Evaluate and review policy effectiveness, relevance, impact and sustainability using a range of available techniques and tools.
• Identify and recommend possible improvements to policy.
• Any other tasks as required by Haguruka management team.

Reporting

The Policy Influencing Officer will report to the Programme Manager.

Qualifications and Technical skills(Essential(E) and desirable(D))

• At least Bachelor’s degree in Law, Social, Political and Administrative Sciences and/or other related fields(E)
• Master’s degree or additional qualifications (added advantage) (D)
• A minimum of 7 years of proven professional experience in applied research, gender policy formulation, analysis and monitoring as it is related to access to justice, GBV prevention and protection and more generally, women’s empowerment;(E)
• Comprehensive research, interpretation and critical analysis skills(E)
• Research and capacity building skills in terms of analyzing gender policies and laws and proven competencies in transferring that knowledge through different capacity building techniques (Mentoring, Coaching…) (E)

Conversant with the Rwandan legal and policy framework on gender, access to justice and human rights (E)

• Fluency in spoken and written English for purposes of drafting analytical reports and public speaking; (E)
• Advanced and persuasive written and verbal communication skills as demonstrated by selected writing samples and public statements(E)
• Demonstrable Ability to work and deliver on tight deadlines(E)
• Competencies in using Microsoft Office applications such as Word, PowerPoint and
• Ability to work independently and constructively engage with senior level representatives from counterparts as per guidance from HAGURUKA without close oversight from the supervising authority (D)
• Ability to successfully coordinate, advocate and negotiate with various internal stakeholders and external partners including gender machinery (D)
• Ability to establish and maintain strong and broad stakeholder relationships (D)

Submission deadline

 Interested candidates with required skills and competences are requested to submit their applications addressed to HAGURUKA Executive Secretary at info@haguruka.org.rw . The applications include motivation letter, CVs and writing samples if any.

The applications will be accepted not later than Monday 30 August, 2021 at 5:00pm (local time). Only shortlisted candidates will be contacted.

Done at Kigali on August 18, 2021

National Executive Secretary

HAGURUKA NGO

1.Research Coordinator 

Coordinate the planning, collection of research data including the recruitment and coordination of research subjects, as

Assist in project work planning helping to ensure that the pre-established scope of work, study protocol, and regulatory requirements are

Support the recruitment, supervision, and coordination of a team of research assistants helping to ensure their work is of high

Prepare periodic and ad hoc research reports, as required by

Support the development of appropriate monitoring tools for tracking of regular project

Ensure the smooth and efficient day-to-day operation of research and data collection

Organize field work to monitor data collection and ensure that the data collected is of a high quality and accurately reflects the responses This includes working with implementing partners to screen potential study participants for inclusion/exclusion criteria and documenting participant data at each level of study level.

Ensure compliance of project

Assist in any other tasks related to the delivery of the project at

Bachelors’ degree  in Project Management, Administration, Computer Science, Information Management, Economics, public health and/or any other relevant academic

Prior experience conducting field research, including conducting surveys, interviews, and focus group discussions is highly

Familiarity with quantitative and qualitative data analysis tools like SPSS, STATA, ti, etc, would be a plus.

Familiarity with data collection tools like Qualtrics is

Prior experience with monitoring and evaluation of digital interventions is

Strong organizational and time management skills, with the ability to track and record projects progress through to completion

Excellent verbal and written communication skills, in both English and Kinyarwanda

Ability to work efficiently with minimal supervision

Strong attention to detail

Strong critical thinking and problem-solving skills in a rapidly moving environment

An organized and prioritization pro, who is proactive and flexible. Excited to help implement an innovative program for young people in

Enthusiastic to work as part of a dynamic and supportive multi-disciplinary team of designers, public health specialists, writers, and evaluation

A natural collaborator who understands how to build strong relationships across the

Adaptable, optimistic, and flexible when faced with changing circumstances and challenges

Willing to work flexible hours to accommodate evening calls with the US-based YLabs

2.Communication Designer

Looking for a new challenge as part of a growing design team in a non-profit studio

Able to intake, prioritize and toggle nimbly between multiple projects

Motivated by designing exceptional solutions to some of the toughest challenges facing young people

Skillful in navigating different cultural and geographic contexts

Curious, humble, and empathetic, fascinated by others’ lives, loves, and perspectives

Creative thinker and able to help others understand and build on your ideas

Able to help train and mentor others in great communication design and set the standard for exceptional design among the team

A natural collaborator who understands how to work with a diverse team

Able to easily communicate and envision concepts and ideas to team members, partners, and funders

Interested in international travel and are comfortable navigating tough situations in the developing world

Excited about the opportunity to help build a vibrant, creative and collaborative working culture in our studio

Strong graphic design skills particularly in layout, presentations, branding and visualization of systems and complex information and structures

Strong knowledge of design platforms like Adobe Creative Suite, design techniques, software, data visualization

Experience in creating and/or managing brands

Exceptional written and verbal communication skills with colleagues, clients, and beneficiaries

Experience in print, digital, UX/UI design, data visualization

Experience in and enthusiasm for managing interns or junior designers

Experience in illustration and drawing concepts

Previous experience working on health, education or employment programs

Worked or lived in Sub-Saharan Africa, Asia or Central America

Proficient with basic visual and/or UX/UI design tools to create mid-fidelity mockups

Strong interest in working with young people

Research Coordinator

JOB DESCRIPTION

ABOUT YLABS

YLabs is a leading global design and research organization working to improve health and economic opportunity for young people 10–24 years old. Founded in 2016 at the Harvard Innovation Lab, YLabs has worked in Sub-Saharan Africa, South Asia, and Central America in partnership with young people to design health programming to address key challenges in sexual reproductive health, HIV/AIDS, and mental health. Find out more about our projects here: https://www.ylabsglobal.org/work

Our team of physicians, designers, economists, developers, public health professionals, and educators bring a unique mix of human-centered design, adolescent health, economic and health outcome evaluation, behavioral science, and implementation know-how to the global problems facing youth.

We have offices in the US and Rwanda, but are currently supporting our teams to work remotely during COVID-19.

YLabs is committed to building teams and policies that promote equity, justice, and belonging at work. We strongly encourage applicants from all cultures, races, educational backgrounds,

socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. We do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, age, disability, familial status, marital status, caregiver status, or any other category protected by applicable federal, state, or local law.

JOB SUMMARY

YLabs is seeking a Research Coordinator to support the monitoring, evaluation and research of its projects. YLabs collects a wide range of data through mixed-methods approaches, including digital data collection, and seeks to recruit an enthusiastic and experienced Research Coordinator. This role is to be based in Kigali, Rwanda, and will report directly to the Research Lead.

ROLES AND RESPONSIBILITIES:

• With the Research Manager and Research Lead, support the planning, implementation, and maintenance of data collection systems such as recordkeeping systems, quality control processes and additional
• Coordinate the planning, collection of research data including the recruitment and coordination of research subjects, as
• Assist in project work planning helping to ensure that the pre-established scope of work, study protocol, and regulatory requirements are
• Support the recruitment, supervision, and coordination of a team of research assistants helping to ensure their work is of high
• Prepare periodic and ad hoc research reports, as required by
• Support the development of appropriate monitoring tools for tracking of regular project
• Ensure the smooth and efficient day-to-day operation of research and data collection
• Organize field work to monitor data collection and ensure that the data collected is of a high quality and accurately reflects the responses This includes working with implementing partners to screen potential study participants for inclusion/exclusion criteria and documenting participant data at each level of study level.
• Ensure compliance of project
• Assist in any other tasks related to the delivery of the project at

YOU HAVE:

• 3-5 years of monitoring, evaluation, and research, preferably with NGOs or INGOs in the fields of public health or international
• Bachelors’ degree  in Project Management, Administration, Computer Science, Information Management, Economics, public health and/or any other relevant academic
• Prior experience conducting field research, including conducting surveys, interviews, and focus group discussions is highly
• Familiarity with quantitative and qualitative data analysis tools like SPSS, STATA, ti, etc, would be a plus.
• Familiarity with data collection tools like Qualtrics is
• Prior experience with monitoring and evaluation of digital interventions is
• Strong organizational and time management skills, with the ability to track and record projects progress through to completion
• Excellent verbal and written communication skills, in both English and Kinyarwanda
• Ability to work efficiently with minimal supervision
• Strong attention to detail
• Strong critical thinking and problem-solving skills in a rapidly moving environment

YOU ARE:

• Passionate about  YLabs’  mission  to  design  solutions  with  youth  that  measurably  and meaningfully improve their
• An organized and prioritization pro, who is proactive and flexible. Excited to help implement an innovative program for young people in
• Enthusiastic to work as part of a dynamic and supportive multi-disciplinary team of designers, public health specialists, writers, and evaluation
• A natural collaborator who understands how to build strong relationships across the
• Adaptable, optimistic, and flexible when faced with changing circumstances and challenges
• Willing to work flexible hours to accommodate evening calls with the US-based YLabs

LOCATION:

This role will be based out of the YLabs Rwanda office.

BENEFITS:

YLabs adheres to Project Fair’s principles and standards to establish equity in pay with the overriding principle of “equal pay for work of equal value” outlined in the Sustainable Development Goals. All salary ranges are based on level within the organization and are competitive to regional and national salary benchmarks, based on the respective office location.

The salary range for this position is gross RF11,750,000 – RF13,875,000 per year, commensurate with experience.

ADDITIONAL INFORMATION

To apply, send a resume, brief cover letter to talent@ylabsglobal.org with the subject line “Research Coordinator, CyberRwanda”.

This posting will be open from August 10 – August 24, 2021. Once the application period closes, all applications will be reviewed by our Hiring Committee. YLabs recognizes the effort that goes into submitting an application; all candidates will be notified of their application status once the hiring process begins.

All YLabs offers of employment are conditional on satisfactory background check and criminal record clearances.

The deadline: 18 September 2021

Apply Job Here

Communication Designer

JOB DESCRIPTION

ABOUT YLABS

YLabs is a leading global design and research organization working to improve health and economic opportunity for young people 10–24 years old. Founded in 2014 at the Harvard Innovation Lab, YLabs partners with young people in sub-Saharan Africa, South Asia, and Central America to design, test, and advocate for youth-driven solutions that address key challenges to young people’s health and economic opportunity worldwide. YLabs’ focus areas are sexual/reproductive health, HIV/AIDS, mental health, and economic inclusion. Find out more about our projects here: https://www.ylabsglobal.org/work

Our team of physicians, designers, economists, developers, public health professionals, and educators bring a unique mix of human-centered design, adolescent health, economic and health outcome evaluation, behavioral science, and implementation know-how to the global problems facing youth.

We have offices in the US and Rwanda, but are currently supporting our teams to work remotely during COVID-19. Once normal work safely resumes, this role will be expected to work out of our Kigali office.

JOB SUMMARY

YLabs is seeking a junior-level or mid-level Communication Designer who is passionate about using communication design to make a difference, working on multiple projects across the globe and growing the internal design capacity at YLabs. You’ll be working at the cutting edge of design for social impact with a team that combines expertise in health, data and design. You’ll be part of our design team in Kigali, Rwanda, working hand-in-hand with our project teams to design visually compelling and technically clear outputs for globally dispersed projects. You’ll also work with the larger design team to develop our organizational branding and communications tools.

This is a full-time position which requires the ability to legally work in Kigali, Rwanda. Due to the pandemic, a majority of our Rwanda-based staff live and work remotely in Kigali. There is no requirement for this role to be based out of Kigali during the pandemic although if you choose to work remotely, it will be necessary to travel to the Kigali office at times.

ABOUT YLABS’ COMPENSATION

YLabs adheres to Project Fair’s principles and standards  to establish equity in pay with the overriding principle of “equal pay for work of equal value” outlined in the Sustainable Development Goals. All salary ranges are based on level within the organization and are competitive to regional and national salary benchmarks, based on the respective office location.

PAY RATE

The pay range for this position is RF 15,000,000 – RF19,875,000 per year, commensurate with experience.

YOU ARE:

• Able to work in a fast-paced, rapidly-changing work environment and comfortable with ambiguity
• Looking for a new challenge as part of a growing design team in a non-profit studio
• Able to intake, prioritize and toggle nimbly between multiple projects
• Motivated by designing exceptional solutions to some of the toughest challenges facing young people
• Skillful in navigating different cultural and geographic contexts
• Curious, humble, and empathetic, fascinated by others’ lives, loves, and perspectives
• Creative thinker and able to help others understand and build on your ideas
• Able to help train and mentor others in great communication design and set the standard for exceptional design among the team
• A natural collaborator who understands how to work with a diverse team
• Able to easily communicate and envision concepts and ideas to team members, partners, and funders
• Interested in international travel and are comfortable navigating tough situations in the developing world
• Excited about the opportunity to help build a vibrant, creative and collaborative working culture in our studio

YOU HAVE:

• 2+ years of experience in graphic design or communication design
• Strong graphic design skills particularly in layout, presentations, branding and visualization of systems and complex information and structures
• Strong knowledge of design platforms like Adobe Creative Suite, design techniques, software, data visualization
• Experience in creating and/or managing brands
• Exceptional written and verbal communication skills with colleagues, clients, and beneficiaries

DESIRABLE:

• Expertise in human-centered design / design thinking
• Experience in print, digital, UX/UI design, data visualization
• Experience in and enthusiasm for managing interns or junior designers
• Experience in illustration and drawing concepts
• Previous experience working on health, education or employment programs
• Worked or lived in Sub-Saharan Africa, Asia or Central America
• Proficient with basic visual and/or UX/UI design tools to create mid-fidelity mockups
• Strong interest in working with young people

ADDITIONAL INFORMATION

To apply, send a resume, cover letter and link to your portfolio to talent@ylabsglobal.org with the subject line: Communication Designer – Rwanda. All your information will be kept confidential according to EEO guidelines.

This position is only open to designers with existing legal work authorization in work in Rwanda.

 All YLabs offers of employment are conditional on satisfactory background check and criminal record clearances.

The deadline: 18 September 2021

Apply Job Here

1.Experience Manager at One&Only Gorilla’s Nest

Level Manager

Department Experience Department

Reports to Nature Lodge Manager

Subordinates Experience Hosts

To ensure that allocated guests receive the activities, tours, special functions and excursions in an informed and educational manner, while maintaining the policies, procedures and safety systems of the Resort. This to be done by maintaining personal contact with the guest, and providing continuity to the guests interactions with the other departments of the Resort, co-ordinated with the Front Office Manager.

Be the primary contact in Federal, State & Local government relations with regard to excursions, environment and conservation conditions.

To oversee the Experience Department, and to ensure that this unit is disciplined and well co-ordinated with Front Office and other Resort Operations. This is to ensure that the guest receives the full services of the resort in a well co-ordinated and thorough manner.

To co-ordinate with the Lodge Manager with regards to ecological maintenance and monitoring, and to ensure its sound development as part of an integrated environmental policy for the region.

To pass on all relevant information, (including complaints), to the other departments in the operation, to ensure that the guest receives services in a well co-ordinated and timely manner. This includes additional information which may be relevant to developing and upgrading services, Guest History records, Management, and Sales and Marketing.

To monitor the use and maintenance of all equipment provided for the activities, tours and excursions, (including vehicles) and to ensure that they are maintained according to the standards laid down by the Resort Management; and to report on any works to be carried out to the relevant Department.

To ensure that the image of the Resort and its policies are maintained through provision of a disciplined, groomed and professional approach, at all times promoting a friendly, informal and polite relationship between guests and the Resort Colleagues.

To actively enquire and recommend the services, activities and facilities of the resort to guests and visitors, ensuring that they are kept informed of the full range of options available to them.

To ensure that existing knowledge which is relevant to the services of the resort is created, maintained and upgraded, in order to maintain the function of being the primary information source for visitors to the Resort.

The position requires activities that may be physically demanding. The job holder will therefore require some sporting and other physical abilities.

Work under the guidance of the Lodge Manager in relation to safety, security, emergency response and general `guest & staff wellbeing’.

Qualifications

A Degree, Diploma or recognised training in relevant area of study.

Training in P.R. or guest services is relevant but not essential.

Specialised Knowledge

Any of the following specialised areas of interest, ability or training would be relevant:

1) Guest Service Experience

2) Knowledge of Rwandan Animals

3) Natural Sciences

4) Professional Guiding

Experience

At least 2 years working experience in a managerial position relevant to the job requirements.

Experience in a similar resort would be a strong recommendation.

A drivers’ license and certification in First Aid will assist the Colleague.

Individual experiences

The Colleague should have one or more of the following abilities/experiences/traits:

1) English, plus fluency in a foreign language is an advantage.

2) A First Aid certification.

I am proactive and deliver unique and everlasting memories for our customers

I am passionate about my role

I am inspired to make a difference

I take responsibility and contribute towards the financial performance of where I work

I express ideas in a clear and coherent manner

I take responsibility for my actions

I respond to supervision positively

2.Assistant Manager at One&Only Gorilla’s Nest

Level Assistant Manager

Department Facilities

Reports to Facilities Manager

Subordinates Carpenter, Electrician, Gardeners, Plumber, Pool Maintainer

Ability to understand and read drawings and specifications of A/C Electric / Plumbing Systems.

Fully conversant with the programmes, ‘Targets and PPM Systems’ for the effective maintenance, good knowledge of MEP Systems and is hands on.

To ensure that Health & Safety standards are maintained during the PPM & reactive works.

Monitoring of “minimum” material stock levels to ensure materials at site are sufficient to achieve the planned programme dates and liaison with the Stores.

Liaising with discipline Engineers on technical issues that may/ will affect operation, maintenance, safety and progress of works.

Prepare and track PR’s for material/equipment delivered to site, for inspection by the engineers.

Ability to manage multiple priorities in a manufacturing plant setting.

Strong professional writing skills and ability to prepare technical reports.

Ability to understand PPGs, SOPs and Local Guidelines and any other regulatory guidelines applicable to the business or working environment.

Strong assessment and troubleshooting skills.

Good computer skills, log, reports and record keeping.

Interact with all levels of Colleagues and guests to analyze and solve problems related to manufacturing, Quality, documentation, and Colleagues issues.

Work in and facilitate a team-oriented environment.

The job holder will be primarily be responsible for ensuring all technical tasks assigned are carried out efficiently and are to highest professional standards, also ensure all technical reports, files and records are compiled accurately and promptly maintained.

Good communication and strong interpersonal skills.

Must be a team player.

Good computer knowledge

Strong rectification and analytical skills.

Strong background in preventative / reactive maintenance.

Ability to be a “hands-on”, while work independently and productively within a team environment.

3 + years in Facilities Department in the role of Assistant Engineer or Senior Supervisor Role with maintenance experience.

Facilities/Hospitality knowledge and field experience preferred.

Operation knowledge in CMMS & BMS systems are additional advantages.

I am proactive and deliver unique and everlasting memories for our customers

I am passionate about my role

I am inspired to make a difference

I take responsibility and contribute towards the financial performance of where I work

I respond to questions and requests with complete answers and follow up appropriately

I take responsibility for my actions

I am always available to provide the necessary support and supervision to my colleagues

I provide regular training and development opportunities for my colleagues to perform their duties effectively

I can be entrusted to make decisions when required

Job Description – Experience Manager

1  POSITION DETAILS

• Position Experience Manager
• Level Manager
• Department Experience Department
• Reports to Nature Lodge Manager
• Subordinates Experience Hosts

2  JOB DETAILS & REQUIREMENTS

Job Summary

To oversee, co-ordinate and develop the personalised tours, field activities and services for the guests and visitors of the Resort.  To participate in and assist with the conservation and ecological work, and to act as the primary link between the guest and the excursions, ensuring that the standards of all equipment and facilities used by Experience Hosts and guests are safe and maintained at the required standards. To be responsible for communication between guests and Experience Hosts, and for development and training the Experience Hosts with regard to ecology, history, heritage and culture. Daily allocation of duties to Experience Hosts in line with the Resort’s services and functionality and the implementation and co-ordination of various conservation management plans.

Key Duties and Responsibilities

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS 

• To ensure the required arrangements and guest requests for activities and tours is co-ordinated with Reception for guest check-in, check-out and billing procedures.
• To ensure that allocated guests receive the activities, tours, special functions and excursions in an informed and educational manner, while maintaining the policies, procedures and safety systems of the Resort. This to be done by maintaining personal contact with the guest, and providing continuity to the guests interactions with the other departments of the Resort, co-ordinated with the Front Office Manager.
• Be the primary contact in Federal, State & Local government relations with regard to excursions, environment and conservation conditions.
• To oversee the Experience Department, and to ensure that this unit is disciplined and well co-ordinated with Front Office and other Resort Operations. This is to ensure that the guest receives the full services of the resort in a well co-ordinated and thorough manner.
• To co-ordinate with the Lodge Manager with regards to ecological maintenance and monitoring, and to ensure its sound development as part of an integrated environmental policy for the region.
• To pass on all relevant information, (including complaints), to the other departments in the operation, to ensure that the guest receives services in a well co-ordinated and timely manner. This includes additional information which may be relevant to developing and upgrading services, Guest History records, Management, and Sales and Marketing.
• To monitor the use and maintenance of all equipment provided for the activities, tours and excursions, (including vehicles) and to ensure that they are maintained according to the standards laid down by the Resort Management; and to report on any works to be carried out to the relevant Department.
• To ensure that the image of the Resort and its policies are maintained through provision of a disciplined, groomed and professional approach, at all times promoting a friendly, informal and polite relationship between guests and the Resort Colleagues.
• To actively enquire and recommend the services, activities and facilities of the resort to guests and visitors, ensuring that they are kept informed of the full range of options available to them.
• To ensure that existing knowledge which is relevant to the services of the resort is created, maintained and upgraded, in order to maintain the function of being the primary information source for visitors to the Resort.

OTHER ACCOUNTABILITIES: 

• The job-holder is expected, as part of their guest service duties, to assist other departments in their service delivery. This is part of the personalised services offered, and provides continuity for the guest as they move between individual department services.
• The position requires activities that may be physically demanding. The job holder will therefore require some sporting and other physical abilities.
• Work under the guidance of the Lodge Manager in relation to safety, security, emergency response and general `guest & staff wellbeing’.

3.MINIMUM KNOWLEDGE/EXPERIENCE/TRAINING/QUALIFICATIONS

4. CRITICAL COMPETENCIES 

a) Customer and Service Orientation: The job holder is responsible for carrying out the supervision of guests, and delivery of wide range of guest services. The job will require a person who is disciplined, punctual and aware of guest needs and who has the natural ability to respond to this in an enthusiastic, open and professional manner.

b) Adaptability: The position calls for a diverse range of activities. Being in the ‘front line’ and dealing with guests’ requests/complaints, the job holder will be required to make independent judgements which respond to individual needs. The ability to take these decisions and action the appropriate response will be part of the day-today duties of this position.

c) Team Orientation: The job will require the co-ordination of services from many support departments and persons. In providing the guest with the best possible services from these departments the title holder must ensure co-operation and support from the service providers. They should therefore be aware of the limitations and capabilities of fellow Colleagues, and be willing to participate with others to achieve results.

d) Communication Skills: The job-holder is expected to initiate and develop rapport, and to be informative towards their allocated guests. The ability to listen, interpret and manage the response to guests is of primary importance in meeting the guest’s expectations and enhancing their appreciation of the Resort. Equally, this applies to the providing of clear and accurate information to the other departments of the Resort ensuring that the required results achieve the standards necessary.

e) Diplomacy: The job holder, in dealing with a diversity of guests and many internal departments which will require sensitivity, and the ability to produce clear results from these interactions. A self-disciplined, sincere and enthusiastic response to situations, people and departments will be a requirement for producing the desired results.

f) Professional Knowledge: The job holder will be required to put knowledge and experience to practical use, utilizing these skills to manage their daily resort functions, while being able to convey this knowledge to the guests, visitors and other Colleagues of the Resort.

5.  OTHER RELATED JOB INFORMATION

a) The job-holder will be offered to live on site in the accommodation provided.

b) Since most Resort Colleagues will be accommodated on the property, there is a requirement that all Colleagues have a consideration for the comfort and privacy of others, and the temperament to maintain easy relations with Colleagues.

3  CORE VALUES & COMPETENCIES 

Blow Away The Customer

• I care and work towards exceeding the expectations of my customers
• I am proactive and deliver unique and everlasting memories for our customers

Develop Passionate and Committed People

• I am committed to being thoughtful towards our colleagues
• I am passionate about my role

Continuously Strive for Perfections (good enough never is)

• I constantly seek new ways and ideas to improve what I do
• I am inspired to make a difference

Achieve Sustainable Bottom Line Performance

• I am honest and fair
• I take responsibility and contribute towards the financial performance of where I work

4  Functional competencies

Grooming

• I present a professional image according to established standards

Communication

• I speak in a clear and concise manner both in person and over the phone
• I express ideas in a clear and coherent manner

Functional Skills and Knowledge

• I demonstrate my knowledge and skills effectively
• I take responsibility for my actions

Time Keeping & Grooming

• I report for work in my department on time daily

Response to Supervision

• I demonstrate respect for my leaders
• I respond to supervision positively

 5  ACknowledgement

I have read and understand the duties required of me and will adhere to and perform them as required.

How to apply

To apply for this position please submit your CV and a brief statement of interest by using the “Apply for this job” button below.

Only shortlisted candidates shall be contacted.

The deadline: 18th September 2021

Apply Job Here