CAREER OPPORTUNITY

‘’ Project Accountant ‘’

Join the U’Mwiza-Rwanda the Local charity NGO

I. ABOUT US

Purpose: U’Mwiza-Rwanda with our partner Unbound, our purpose is to create a worldwide community of compassion through personal outreach. Unbound envisions a world where persons from diverse backgrounds are living in authentic relationships with themselves, one another, and in authentic relationships with the resources of the world.

U’Mwiza-Rwanda is a Local nonprofit organization in partnership of Unbound an international nonprofit founded by lay Catholics grounded in the Gospel call to put the needs of the marginalized and vulnerable first. We build relationships of mutual respect and support that bridge cultural, religious, and economic divides. We invite all people of goodwill to join us.

Mission

 U’Mwiza-Rwanda mission is to walk with the poor and marginalized people.

• We provide personal attention and direct benefits to children, youth, elders, and their families so they may live with dignity, achieve their desired potential and participate fully in society.
• We invite people of goodwill to live in daily solidarity with the world’s poor through one-to-one sponsorship.
• We build community by fostering relationships of mutual respect, understanding, and support that are culturally diverse, empowering, and without religious or other prejudice.

Grounded in the Gospel call to serve the poor, U’Mwiza-Rwanda is an organization working with persons of all faith traditions to create a grateful community of compassion and service.

II. WHAT OPPORTUNITIES DO WE HAVE FOR YOU?

At U’Mwiza-Rwanda we believe our Employees are the bridge to achieving our program development goals and creating sustainable social and economic change in our society. We make it our priority to ensure their growth and comfort while working with us.

We empower our employees by offering those training, career-building sessions, and team-building workshops, this helps you to run and make achieve your personal goals.

If the position described below speaks to you, send us your application via email at rwanda@intl.unbound.org  by or before 10th September 2021 marking the subject as “The Job You Are Applying for”. i.e.  ‘Project Accountant’

Job Title and requirements

Job Title: PROJECT ACCOUNTANT FOR U’MWIZA RWANDA

REPORTS TO:  PROJECT COORDINATOR

The total compensation (base salary and benefits) will be between RWF 10,626,756 and RWF 12,457,928 depending on education and work experience.

Key Accountabilities: 

• Document financial transactions for the Coordinating unit by entering them in the Cashbook and into Abila.
• Examine, carry out and properly file cash and bank reconciliations for the Coordinating unit
• Carry out monthly disbursements of funds to subprojects while ensuring that all the supporting documents e.g. Financial memos are sent to the respective subprojects
• Ensure a proper, efficient, and timely process in budgeting and disbursement of benefits to the beneficiaries.
• Review accounting transactions, bank reconciliations, and financial reports for all the subprojects and submit them to the regional Accountant within the given timelines.
• Ensure all staff advances, supplier invoices, and other project payments are processed in line with laid down procedures and that they are all correctly accounted for.
• Maintain updated asset and liability listing for the project.
• Maintain up-to-date internal controls; preparing and recommend policies & procedures while ensuring their implementation.
• Oversees the payroll function and ensures that all statutory obligations are met and submitted to the government.
• Prepare and consolidate the annual budget for the project in liaison with the departments, subproject teams and ensure compliance with the budget.
• Cooperate with external auditors to ensure that all records required during the audit process are availed; any queries are responded to and any recommendations are implemented.
• Regularly analyze financial statements and advise the Project coordinator on the financial position of the project.
• Coordinate accounting works within the project and carry out support subproject visits.
• Secures financial information by ensuring data backups are carried out.
• Any other duty as assigned by the Project Coordinator

Skills Required

• Bachelor’s degree in Business, Accounting, Finance, Economics or closely related field
• Professional qualification in ACCA/CPA, CIMA
• At least 2 years experience in finance roles
• Excellent oral and written communication
• Ability to manage relationships and expectations on various levels
• Languages: Fluency in Kinyarwanda and either English or French, with working knowledge of the other
• Strong computer skills in a Windows environment including e-mail, Skype, Internet Explorer, Microsoft Word, Excel, Access, and PowerPoint
• Ability to write reports and correspondence required. Ability to write procedure manuals preferred
• Excellent organizing capabilities
• Attention to detail
• Proven experience in managing people
• Good problem solving and analytical skills
• A good communicator within and outside work
• Excellent interpersonal skills
• Good planning and organization skills

Key Responsibilities:

• Disbursing funds to subprojects,
• Ensuring the benefit distribution is done in good time, design and reviewing financial system and procedures that will enable credible and timely benefits distributions,
• Handling cash transactions as you receive them from a petty cashier, and ensuring that the cash files are in order,
• Ensuring that all payment requests is well signed and supported with relevant documents, verified, and well filed
• Ensuring that financial books are well updated and proper filling is done,
• Preparing the project’s annual and coordinating office, monthly administrative budgets in a timely manner and ensuring purchases are made accordingly,
• Monitoring child/elders accounts and ensuring proper expenditure and reconciliations of the accounts and child/elders files in a timely manner,
• Work with ledger book holders to ensure that the stores are well updated and maintained,
• Reviewing the financial reports from subprojects and posting the transactions,
• Preparing bank reconciliation for the coordinating office in a timely manner,
• Preparing the payroll on time,
• Tracking and ensuring all project assets are well used, maintained, and are in good order,
• Ensuring compliance with the project financial policies, by periodically auditing the finances in the project and also monitoring financial reports from the subproject,
• Ensuring project data is maintained in safe back up as well as for the subproject,
• Planning for the internal and external Audits and leading in statutory audit and keeping the project abreast of the same.
• And any other duties which can be assigned to you.

Apply Job Here

1.Hospitality Assistant

Hospitality Assistant

University of Global Health Equity (UGHE) Butaro, Rwanda

Job Title: Hospitality Assistant

Reports to: Hospitality Coordinator

Location: Butaro, Rwanda

Position Overview

This position is responsible for assisting in day-to-day campus hospitality on all items related to accommodation, cleaning, operations, special events, program logistical support, welcoming visitors and new residents, and more. Reporting to the Hospitality Coordinator, the Hospitality Assistant is required to live on the Butaro campus full time including some weekends as needed.

Responsibilities

• Support in liaising between UGHE operations team, the outsourced cleaning firm as well as campus residents when it comes to all campus hospitality needs;
• Assist in coordinating the Butaro Campus housing assignment schedule for all staff, faculty, visiting faculty, visitors and programs, quarantine units, in coordination with both the operations and academic program teams.
•  Working with the operations team to maintain all housing items and equipment.
•  Assist the Hospitality Coordinator in improving the full campus housing cleaning schedule in liaison with the outsourced cleaning firm supervisor and the Campus Operations Manager;
•  Conduct regular checks to ensure that all rooms and units are fully prepared at least 24 hours in advance of the resident’s arrival;
•  Partake in-unit inspections with the student services and facilities team to ensure all housing is being maintained accordingly by UGHE and its residents;
• Provide administrative and oversight support in cleaning checklist distribution for each housing unit and academic/admin building (ie cleaning checklist, supply checklist, maintenance checklist, etc.)
• Follow up with the Campus Operations team in carrying out specific operations duties as needed (i.e. if a resident informs you that they have no hot water, work with the plumber to ensure it is fixed efficiently and then inform the resident once it is complete.)
•  Assist in the recording of a daily track record of all accommodation requests, complaints, actions taken and so on coming in to the hospitality team;
• Support in monitoring all logged accommodation issues over time and suggest ways for improvement during weekly meetings with the Hospitality Coordinator;
• Assist in liaising with the dining firm manager on a daily basis to ensure outsourced staff are performing adequately and work schedules are harmonious – provide training and mentorship when they are not meeting expectations;
•  Support in the planning and coordination of special events, academic program needs, etc.;
•  Collaborate with the Hospitality Coordinator to continually develop and improve Campus accommodation services systems to better meet the needs of the residents;
•  Support in the development of a detailed technical Hospitality Manual and accompanying Standard Operating Procedures (SOPs) laying out how all accommodation and hospitality related functions are to operate on the campus (ie responding to resident needs in the housing, quarantine units, etc.);
•  Work closely with the Facilities team to conduct testing the functionality of the equipment installed in accommodation facilities to ensure they are in good working order after handover from the construction firm but before campus occupancy (i.e. ensuring doors and windows open correctly, water pressure is sufficient, etc.);
•  As UGHE brings new housing and buildings online, oversee the increasing of contracted services as well as advise on procurement requirements;
•  Fill in for general administrative needs on campus such as printing, mail receipt, and delivery, scheduling, program support, office supply ordering, and distribution, etc.

Operations, Procurement & Logistics

• Support with campus operations tasks as needed;
• Help to ensure all Campus accommodations are fully stocked with the baseline items provided by UGHE;
• Be proactive to minimize stock outs and waste on campus;
• Assist with the procurement needs and installations of all furniture, fixtures, and equipment throughout all the housing units as well as new housing as they are built;
• Assist with the recording, tracking, and delivery of procurement needs for all cleaning and unit supplies

Community Relations

 Support community relations efforts by acting as another friendly face of UGHE welcoming guests and community members as needed, attending community events, striving to build and maintain excellent relationships with our neighbors in the cell, sector, and district;

Qualifications

•  Minimum 2-3 years work experience in hospitality or other related fields.
•  Experience coordinating hospitality/administration in a university, NGO, or hotel industry setting.
•  Knowledge and experience in higher education or global health is mandatory; knowledge and experience in both is desired.
• Excellent communication and writing skills; ability to articulate UGHE’s and PIH’s mission and program objectives persuasively.
• Ability to serve as an external representative to government officials, UGHE partners, and donors.
• Ability to live in Butaro full-time required (including weekends as needed).
• English and Kinyarwanda proficiency required; French knowledge preferred.
• Excellent organizational skills; ability to manage complex and dynamic projects from creation to completion, plan and prioritize multiple projects, and coordinate teams to meet deadlines.
•  Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and organizations.
• Demonstrated poise, tact, integrity, and professionalism.
• Interest in social justice is strongly desirable.
•  Bachelor’s degree required.

How to apply

Candidates should submit a CV and a cover letter detailing their interest and aptitude for this position by the link:https://www.pih.org/pages/employment?p=job%2FoyYNgfwj

The deadline: 3^rd October  2021

Apply Job Here

2.Campus Gardener

Campus Gardener

University of Global Health Equity (UGHE) Butaro, Rwanda

Job title: Campus Gardener

Report to: Head Gardener

Business/Department: Infrastructure Department

Contract type: Permanent

Location: Burera District

Description

University of Global Health Equity (UGHE) is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is building the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change makers who strive to deliver more equitable, quality health services for all. UGHE is pioneering a new way of training leaders who will emerge ready to develop health care services and systems that connect neglected communities with essential and life-saving attention. UGHE has established in 2014 thanks to a visionary partnership of the Cummings Foundation, the Bill & Melinda Gates Foundation, Partners in Health, and the Rwandan Government.

Position overview

Reporting to the Head Gardener, the candidate will be responsible for maintaining the campus garden by planning it and supervising the campus gardening team. The individual will be based at UGHE Butaro campus but will work at other UGHE sites/campus-based on needs. The candidate must demonstrate a sound knowledge of all plumbing works and demonstrate an ability to work on their own initiative. We are looking for a hands-on, skilled, enthusiastic, innovative, and dynamic gardener who will effectively and efficiently take care of the whole campus garden.

1. Main duties

Working as part of the Facilities Maintenance Team, as the campus gardener, you will be responsible for:

• Planning the campus garden.
• Advising different types of plants needed in different garden areas.
• Supervising gardeners in their daily work.
• Conducting garden boosting projects by planning them and implementing them.
• Ensuring that all campus gardens are in good condition.
• Plan tree planting at campus and maintain them regularly.
• Recommend changes or upgrades to campus gardens.
• Producing a list of all needed plants and trees for the campus garden maintenance.
• Producing reports of the activities done.
• Work hand to hand with the head gardener and assist him in work planning.
• Provide support to all garden maintenance and upgrade initiatives
• Conduct any other duties assigned to him/her by his line manager.

 2. Job Specification and requirements

Technical Competencies

Essential

• Demonstrate previous knowledge & experience in garden maintenance work.
• Holding a gardening TVET certificate or equivalent.
• At least 5 years of work experience.
• Demonstrate a thorough knowledge of different tree species with their specifications.
• Being able to use hand tools and conduct gardening tasks by himself.
• Being able to take instructions and offer advice when needed.
• Demonstrate communication skills.
• Have basic computer knowledge; ie., emails, Microsoft Words, Excel,..
• Able to speak English and Speaking French will be an added value, in addition to these mentioned earlier.

Desirable

• Formally trained in gardening.
• Previously worked in a campus or any other multi-user environment.
• Experience in garden project work.

How to apply

Candidates should submit a CV and a cover letter detailing their interest and aptitude for this position by the link:https://www.pih.org/pages/employment?p=job%2FohVNgfwZ

The deadline: 3^rd October  2021

Apply Job Here

3.Plumber

Plumber

University of Global Health Equity (UGHE) Butaro, Rwanda

Job title: Plumber

Report to: Facilities Manager

Business/Department: Infrastructure Department

Contract type: Permanent

Location: Burera District

Description

University of Global Health Equity (UGHE) is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is building the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change-makers who strive to deliver more equitable, quality health services for all. UGHE is pioneering a new way of training leaders who will emerge ready to develop health care services and systems that connect neglected communities with essential and life-saving attention. UGHE has established in 2014 thanks to a visionary partnership of the Cummings Foundation, the Bill & Melinda Gates Foundation, Partners in Health, and the Rwandan Government.

Position overview

Reporting to the Campus Plumber, the candidate will be responsible for undertaking various plumbing maintenance tasks and occasional new installation works in order to achieve a high level of service delivery. The individual will be based at UGHE Butaro campus but will work at other UGHE sites/campus-based on needs. The candidate must demonstrate a sound knowledge of all plumbing building services and demonstrate ability to work on own initiative. We are looking for  a hands-on, skilled, enthusiastic, innovative, dynamic plumber who will drive and sustain our plumbing systems.

1. Main duties

Working as part of the Facilities Maintenance Team, as one of the Multi-Skilled plumber, you will be responsible for:

• Maintaining high-quality plumbing installations, repairs, and maintenance of the campus buildings.
• Playing a key role in planning and completing a range of planned maintenance works associated with plumbing encompassing leakages repairs, taps, showerhead, sinks, toilet installation, and repairs, STP maintenance works, water tanks installation and repair, sewage drainage preventive maintenance, grease trap maintenance, rainwater drainage.
• Completing proactive inspections and any required remedial repairs and monitoring and managing equipment operation via UGHE facilities maintenance systems; BIM 360 Ops.
• Conducting preventive maintenance and repairs on plumbing equipment.
• Conducting preventive maintenance and repairs on laundry machines.
• Support installations, analysis, and acceptance of new plumbing equipment.
• Facilitate to ensure tools attain all plumbing safety requirements.
• Conducting all plumbing maintenance and repairs of the campus.
• Recommend changes or upgrades to plumbing systems to increase productivity and functionality.
• Producing a maintenance material list with and recommending their required specifications and vendors.
• Producing reports of the maintenance activities done.
• Work hand to hand with the campus plumber and assist him in work planning.
• Ensuring regular availability of water on campus.
• Conduct any other duties assigned to him/her by his line manager.

 2. Job Specification and requirements

Technical Competencies

Essential

• Demonstrate previous knowledge & experience in a plumbing Maintenance role maintenance services.
• Holding a Plumbing TVET or Diploma certificate or equivalent.
• At least 5 years of work experience.
• Demonstrate a thorough knowledge of building services.
• Being able to use hand tools and complete any plumbing maintenance task by himself.
• Sound administration skills with an understanding of the importance of paperwork and the accuracy and timeliness of submission of same.
• Being able to take instructions and offer advice when needed.
• Demonstrate strong communication skills.
• Have computer knowledge; ie., emails, Microsoft Words, Excel,..
• Able to speak English and Speaking French in addition to these, will be an added value.

Desirable

• Formally trained in plumbing works.
• Previously worked in a campus or any other multi-user environment.
• Experience in attending to requests from different customers.

How to apply

Candidates should submit a CV and a cover letter detailing their interest and aptitude for this position by the link:https://www.pih.org/pages/employment?p=job%2FofUMgfwV

The deadline: 3^rd October  2021

Apply Job Here

4.Electro-Mechanical & Solar Engineer

Electro-Mechanical & Solar Engineer

University of Global Health Equity (UGHE) Butaro, Rwanda

Job Title: Electro-Mechanical & Solar Engineer

Report to: Director of Infrastructure

Department: Infrastructure Department

Contract type: Permanent

Location: Butaro_Burera District

 Description

University of Global Health Equity (UGHE) is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is building the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change makers who strive to deliver more equitable, quality health services for all. UGHE is pioneering a new way of training leaders who will emerge ready to develop health care services and systems that connect neglected communities with essential and life-saving attention. UGHE has established in 2014 thanks to a visionary partnership of the Cummings Foundation, the Bill & Melinda Gates Foundation, Partners in Health, and the Rwandan Government.

1. Position Overview

Reporting to the Director of Infrastructure, the Electromechanical Engineer is responsible for the planning and hands-on maintenance of all UGHE electro mechanical systems across all UGHE facilities. He is charged with the day-to-day maintenance of all main electrical and mechanical rooms and energy source stations including but not limited to; Main Electrical rooms, mechanical rooms, backup generators, solar power plants, fire fighting system, major kitchen equipment. The engineer will also be charged with the planning and advising of UGHE’s new infrastructure projects on matters related to electro-mechanical installations and systems. The Electro-Mechanical Engineer will be responsible for undertaking various electrical and mechanical maintenance tasks and occasional new installation work in order to achieve a high level of service delivery. The individual will be based at Butaro campus but will work at other UGHE sites/campus based on needs. We are looking for an enthusiastic, innovative, and highly skilled Electro-Mechanical Maintenance Engineer who will drive and sustain our energy systems and sources.

2. Main areas of focus 

 Facilities Maintenance

• Maintaining all UGHE core electrical and mechanical installations and systems including but not limited to; all main electrical rooms and distribution boards, backup generators, solar power plants, mechanical rooms, and thunderstorm arrestor systems to better standards,
• Develop a maintenance plan for all UGHE electrical and mechanical systems and installations
• Keep up to date maintenance records of all UGHE electrical and mechanical systems and installations through UGHE facilities maintenance system BIM 360 Ops
• Develop an annual procurement plan for all maintenance spared parts required to maintain all UGHE electrical and mechanical systems and installations.
• Play a key role in UGHE mission of transforming all its infrastructure into green star compliance campuses
• Conduct regular preventative maintenance inspections at all UGHE electrical and mechanical installations and systems
• Provide all necessary maintenance reports for all UGHE electrical and mechanical installations and systems through BIM 360 Ops
• Respond to any emergency incidents related to electrical and mechanical installations and systems at all UGHE infrastructures.
• Monitor consumption of all UGHE energy consumptions and guide on best practices for energy consumption
• Conducting preventive maintenance and repairs on all laundry machines.
• Conducting preventive maintenance and repairs on all core kitchen equipment.
• Manage installations of all new core UGHE equipment that are electricity enabled
• Facilitate to ensure tools attain all electro and mechanical safety requirements.
• Advise on the electro mechanical system upgrades necessary to increase productivity, functionality, and efficiency
• Provide UGHE electrical load calculation reports needed to guide infrastructure upgrades and expansion
• Develop policies, manuals, standard operating procedures (SOPs), and tools to guide maintenance of all UGHE electro-mechanical systems and installations
• Manage a team; composed of UGHE staff and contractors, involved in the day-to-day maintenance of all UGHE electrical and mechanical systems.

Planning and implementation of new Infrastructure

• Advise on all electrical and mechanical systems and installations for all UGHE infrastructure projects to ensure system integration, efficiency, and sustainability
• Provide technical support in the recruitment process of new contractors in developing contractor terms of references, material specifications, etc…
• Contribute to UGHE’s vision of transforming and increasing environmental friendly energy sources
• Provide technical inputs to the development proposals related to UGHE electrical and mechanical systems
• Design electrical and mechanical system upgrades necessary for UGHE existing infrastructures and new small infrastructure projects.
• Conduct any other duties assigned to him/her by his line manager.

3. Qualifications

• A minimum of 5 years hands on experience in the installation and/or management of large electrical and/or mechanical installations
• Bachelor’s degree in electro-mechanical engineering; Masters in the same fields is desired
• Experience in installing and managing complex electrical and mechanical systems
• Experience is facility maintenance and infrastructure planning for large infrastructure projects focused on electrical and mechanical systems
• Knowledge in the design of electrical and mechanical systems for new systems
• Experience in managing multitasking and high performing staff
• Demonstrated experience in Fault Finding with various systems (mechanical & electrical).
• Demonstrated strong communication skills
• Certified by Rwanda Utility and Regulatory Authority (RURA)

Desirable

• Formal qualifications in the following fields; Refrigeration, Hot Water System, mechanical, electrical,
• Formally trained in Testing & Inspection and safe handling of HVAC, Electrical and Mechanical systems and equipment.
• Formally trained in Solar systems installation and maintenance.

Essential Behavioural Competencies

• Team Player: Always willing to be involved in the team’s activities to achieve their objectives. Works collaboratively and uses influence to gain resolution of issues. Demonstrates honesty, loyalty, and commitment.
• Initiative: Is able to work alone to get results in an effective way. Understands and seeks to minimize waste in resources and processes. Adopts and encourages others to adopt new ways of working and user manuals.
• Customer Focus: Demonstrate the ability to listen and communicate to customers in a professional way and address maintenance issues raised on time.
• Effective Communication Skills: Able to adapt communication to the audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders (campus residents, contractors, etc). Presents a professional image.
• Problem Solving: Looks objectively at every side of an idea or situation to ensure that all outcomes are thoroughly assessed before deciding on an appropriate course of action.

How to apply

Candidates should submit a CV and a cover letter detailing their interest and aptitude for this position by the link:https://www.pih.org/pages/employment?p=job%2FoxSMgfwb

The deadline: 3^rd October  2021

Apply Job Here

1.E-Payments Executive (Kigali)

E-Payments Executive (Kigali,Rwanda)

Your role

As an E-Payments Executive at Deriv, you will help maintain good financial records for the company, using well-documented accounting practices and payment reconciliation protocols.

Your challenges

• Ensure our accounting records are healthy by tracking, managing, and reconciling transactions.
• Keep our clients happy by processing their payments in a timely manner.
• Help resolve clients’ payment-related queries.
• Be vigilant in monitoring all payments and help us identify and prevent fraud and other suspicious transactions. When they do occur, be resilient in handling and resolving them.
• Safeguard and comply with internal controls and keep our documentation updated and audit-ready.

 What you have

• A diploma or degree with a major in finance or risk management
• Proficiency with popular office applications such as Microsoft Excel, accounting software, and databases
• Solid analytical skills
• The ability to quickly learn new (proprietary) systems and procedures
• Excellent spoken and written English communication skills

 What’s good to have

• An understanding of AML, fraud processes, and risk

What we’ll give you

• Growth-inducing challenges
• The productive and cooperative work atmosphere
• Career progression opportunities
• Market-based salary
• Annual performance bonus
• Casual dress code

 About us

We’re Deriv. We’re all about trading. We’re the geeky upstarts who pioneered an industry. That was more than 20 years ago, and we’re still going strong. Today, we work across continents and serve over a million traders from around the globe.

Join us. Grow with us.

Our team

You’ll be part of our Accounts and Payments team, where we manage the company’s financial and accounting health to ensure sustainable business growth. We control operational costs and mitigate financial risks.

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000037223025/E-Payments-Executive?source=JIR not later than the 3^rd October 2021.

Apply Job Here

2.Business Development Executive (Kigali)

Business Development Executive (Kigali)

About us

We’re Deriv, the geeky upstarts who pioneered an industry 20 years ago. Today, with over a million traders worldwide and 400+ employees, we enable anyone to get trading from anywhere, at any time.

Deriv (RW) Ltd is the latest addition to our offices around the globe. A response to our growing customer base across Africa and our commitment to them.  Be part of something big. Join us.

Our team

We are a part of the Marketing team at Deriv.com. We look for opportunities to partner with traders, brokers, influencers, and app developers to grow our business.

Your role

You’ll be a Business Development Executive in our new Kigali office, set up to serve our rapidly growing customer base in the African continent. You will grow our partner networks, support our partners in their marketing activities, and build the Deriv brand in Africa.

What you’ll do

• Grow the business of our existing affiliates in the African continent.
• Source, recruit, and support affiliates that are aligned with our values and business plans.
• Make data-driven recommendations to increase affiliate performance.
• Monitor and analyze partner activity, using metrics such as the number of conversions per affiliate.
• Develop marketing plans and promotional materials to help partners improve their client acquisition and retention efforts.

 What you have

• A university degree in marketing, business administration, or any other related discipline
• Experience in using a wide range of digital marketing tools
• Market research skills and a keen understanding of the consumer journey
• An assertive, sales-driven personality and the ability to adapt quickly and achieve results
• Excellent spoken and written English communication skills

 What’s good to have

• Experience in affiliate marketing, growth hacking, and business development
• IT knowledge or experience
• Proficiency in French

What we’ll give you

• Exciting work challenges
• Cooperative work environment
• Career advancement opportunities
• Market-based salary
• Annual performance bonus
• Casual dress code

 Location

Kigali, Rwanda

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000004649139/Business-Development-Executive?source=Jobinrwanda not later than the 3^rd October 2021.

Apply Job Here

3.Client Support Executive (Kigali)

Client Support Executive (Kigali)

About us

We’re Deriv, the geeky upstarts who pioneered an industry 20 years ago. Today, with over a million traders worldwide and 400+ employees, we enable anyone to get trading from anywhere, at any time.

Deriv (RW) Ltd is the latest addition to our offices around the globe. A response to our growing customer base across Africa and our commitment to them.  Be part of something big. Join us.

Our team

We are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve their potential problems with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams.

Your role

As a Client Support Executive at Deriv.com, you will help our clients with their requests, questions, and concerns about our products and services on a variety of support channels. You will keep track of recurring issues and convey customer expectations to other teams. By answering the queries of potential clients and encouraging our current clients to try our new products, services, and platforms, you play a role in our business growth.

If you have great people skills and enthusiasm for this job, we welcome your application even if you’re a fresh graduate.

Your challenges

• Respond to customer enquiries and concerns by phone, email, social media, and live chat.
• Process applications and customer documentation according to relevant policies and regulations.
• Collaborate with client support agents in different time zones to ensure optimum results and customer satisfaction.
• File records and documents of customer interactions and customer satisfaction.

What you have

• Excellent spoken and written communication skills in English
• Willingness to work in fixed shifts
• Willingness to work for 5 days between Monday to Sunday

What’s good to have

• University degree in a related field
• Work experience in technical customer support
• Experience in the financial services or IT industry
• Proficiency in any African language, especially Afrikaans, Igbo, and Swahili
• Fluency in spoken and written French

What we’ll give you

• Exciting work challenges
• Cooperative work environment
• Career advancement opportunities
• Market-based salary
• Annual performance bonus
• Casual dress code

 Location

Kigali, Rwanda

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000003910182/Client-Support-Executive?source=Jobinrwanda not later than the 3^rd October 2021.

Apply Job Here