Position:  Loan Officers 

27th July 2022

Working hours:    Full Time

Reporting to: Branch Manager

About the ASA International (Rwanda) Plc:

ASA International (Rwanda) Plc (subsequently referred to as “ASA Rwanda”) is a for-profit, deposit taking Microfinance Institution licensed by National Bank of Rwanda and incorporated under The Companies Act, No.103495622 in Rwanda in 2014 and started operations in 2016, currently serving small business in 30 branches across the country. ASA Rwanda is a subsidiary of ASA International listed on London Stock Exchange, one of the world’s largest international Microfinance institutions in the world operating in 13 countries in Africa and Asia.

Vision: Reduce poverty by improving the lives of the underprivileged with a key focus on female entrepreneurs.

Mission: We have a strong commitment to financial inclusion and socioeconomic progress.

Objective: Providing Microfinance loans for business purpose to low-income entrepreneurs with an objective of improving financial inclusion and realize socioeconomic progress. Our loans provide an alternative to low income entrepreneurs without access to credit from traditional banks. We provide these loans using the ASA Model. ASA Model was introduced by Md. Shafiqual Haque Choudhury, co-founder of ASA International, who sadly passed away in February 2021. Read more about our co-founder and tributes to his contribution on www.asa-international.com.

Role summary

We are looking for fresh and energetic loan officers to join the entire team to perform and support on raising the portfolio. The Loan Officers will be responsible Client management the existing Loan Portfolio, creating their own portfolios, reducing overdues but not limited.

Job Responsibilities

• Conducting ASA Rwanda members’ (clients’) recruitment and screening them;
• Visiting clients door to door on a regular basis;
• Orienting members of the particular loan products and services;
• Make regular contact with the group and clients in the field and educate them on  ASA Rwanda and products as well;
• Building and maintaining a substantial and high-quality loan portfolio;
• Mobilizing savings from existing and potential clients
• To process a loan application form, verify client’s income-generating activities (IGA) and other related issues as per ASA Rwanda’s policy and strategy;
• Propose, disburse and collect installments from the clients on a regular basis;
• Manage groups as per the policy of ASA Rwanda and make sure the paybacks is done as planned;
• Verify the clients and guarantor’s details before disbursing loans;
• Provide effective quality and timely customer service to clients;
• To accomplish day to day activities as required;
• Any other job assigned by the company/holding management in considering the greater interest of the company;

Job Qualifications and Requirements

• • Minimum having Bachelor’s Degree in Accounting, Finance, Business Administration or related field.
  • Highly interested to work in the field and with diverse categories  of business-persons
  • Tactful in mobilization and product promotion.
  • Excellent communication skills in English and Kinyarwanda.
  • Willing to live with others in the designated office residence
  • Willing to be transferred anywhere within our operational areas in Rwanda.
  • Strictly having a motorcycle driving license CAT A and willing to ride a motorcycle where appropriate
  • Quick learner and influential person;
  • Honest, polite and interpersonal character;
  • Well organized, self-confident,   timekeeper  and accountable;
  • Be atleast 30 years old and below, fresh graduates are highly encouraged to apply.
  • Ready to provide his or her three (3) guarantor upon request job application

Job Application Procedure

Applications should be addressed to the Managing Director of ASA INTERNATIONAL (RWANDA) PLC located in KIGALI City, GASABO District, Plot No. – 95, NTORA Village, KG 784  St.  RUHANGO  Cell, Gisozi Sector, Kigali, Rwanda with:

• Signed cover letter;
• Signed detailed CV;
• Copy of Degree;
• Copy of CAT A driving license if any
• 2 passport  photos,
• Work  certificates from  previous  employers  if any;
• Any other document that  may prove  a  candidate’s competency to the post;
• Copy of  ID Card.

Only hard copy applications are  accepted and submitted at the Head Office Reception not later Friday, 19th August 2022 at 5:00 PM. Only, shortlisted candidates to sit for written and verbal tests will be contacted.

Signed and approved by:

Md. Jamilur Rahman Chowdhury

Managing Director, 

ASA International (Rwanda) Plc

Job Description

1. Identify hospitalized or out patients social cases
2. Elaborate the social assistance cases plan and execution
3. Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital
4. Design of the micro-social support services
5. Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable
6. Coordinate preparations for the Day of the Sick
7. Do anything else requested by his supervisor in the work
8. Visiting people at home to check how they are
9. Following a social worker’s care plan
10. Keeping records and writing reports
11. Participate in organization of the party organized by the institution.
12. To identify all social cases correctly and timely and elaborate the plan to assist them
13. Timely Reporting incident when occurred.
14. perform other duties asked by his/her supervisor
15. Observe and respect the values & taboos as developed in the internal regulation rules.

Job Description

1.Define the Bio-Medical Statistics strategy in accordance with the strategic plan of the Health Center
2. Ensure the security of data
3. Provide all data related to the patients and researchers
4. Plan and monitor all activities of the service
5. Define and provide guidelines and methods for data collected and data analysis in the Health Center
6. Analyze and interpret statistical data in order to identify significant differences in relationships among sources
of information
7. Evaluate the statistical methods and procedures used to obtain data in order to ensure validity applicability,
efficiency and accuracy.
8. Supervise and provide instructions for workers collecting and tabulating data.

Job Description

1. Managing all the cash transactions in their place of work
2. Maintaining daily account of the daily transactions
3. Checking the daily cash balance
4. Interacting with the customers that come to the counter
5.Guiding and solving queries of customers
6. Checking for the price on the price list correctly
7. Providing training and assistance to new joined cashiers
8. Reporting discrepancies they find within the accounts to their superiors
9. Make daily report of transactions
10.Contribute to the hospital environmental hygiene
11. Participating in quality assurance and quality improvement of the hospital
12.Perform any other duties as assigned by immediate line Manager.
13. Submit monthly, quarterly and annually report to the supervisor

Job Description

1. Compile and analyze financial information to prepare financial statements including monthly and annual accounts and Ensure compliance with financial rules and regulations
2. Ensure financial records are maintained in compliance with accepted policies and procedures
3. Review entries and corrects errors and inconsistencies in financial entries, documents and reports.
4. Determines proper handling of financial transactions and approves transactions with in designated limits.
5. Ensure accurate and timely monthly, quarterly and annually according to procedures
6. Adhere to internal and external reporting deadlines.
7. Be responsible for tax obligations
8. Review of accounts payables and weekly check runs
9. Monitor compliance with financial rules and regulations in forth and institutional procedures
10. Daily and monthly report and reconciliations
11. Reports, analyses and ensure integrity of all financial information.
12. Contribute to the hospital environmental hygiene
13. Participating in quality assurance and quality improvement of the hospital.
14. Submit monthly, quarterly and annually report to the supervisor
15. Perform any other duties as assigned by immediate line Manager.

Job Description

1. Plan the activities of the Health Center taking into account the priority needs felt by the community, the available resources and the national health policy.
2. Coordinate and supervise the implementation of activities programmed and adopted by the Health Committee.
3. Ensure a good reception of the patient as part of his activity and supervise the quality of the reception by the other members of the team.
4. Supervise the in charges of curative, family planning and hospitalized follow
– up in the realization in the realization of their activities
5. Participate in the management of normal deliveries in collaboration with the person responsible for this activity.
6. Plan, supervise, and participate in IEC activities in consultation with other members of the health centers health team.
7. Supervise rational consumption and good management of Essential medicines and medical consumables, available at the health facility level.
8. Supervise all the curative and preventive activities practiced in the Health Center.
9. Supervise compliance with hygiene rules and asepsis applied at the Health Center level.
10. Ensure the proper maintenance of the premises and equipment of the Health Center
11. Provide capacity building plan in service and training list for staff.
12. Regularly evaluate the quantitative and qualitative results of the activities carried out in the Health Center.
13. Organize regular meetings with health personnel to assess the level of progress of the programs and to discuss organizational or technical issues affecting the activities of the Health Center.
14. Ensure the implementation of Ministerial directives, District recommendations or National Programs.
15. Participate regularly in Health Committee meetings
16. Prepare with the Health Center Accountant and the Treasurer of the Health Committee the Treasury Report and the financial statements to be presented to the Health Committee.
17. Participate in the development of quarterly budget forecasts, in collaboration with other members of the Health Committee.
18. Mobilize the community for effective participation in the management of its Health Center, under program and financial management.
19. Conduct community visits to find out what the actual needs health and awareness of how to take charge of one’s own health.
20. Organize regular meetings with health facilitators to help them plan their activities and solve the problems encountered.
21. Evaluate the training needs of health workers and organize required training. 22. Participate actively in meetings and seminars organized by the Ministries of Health and other local and national institutions.
23. Maintain a climate of collaboration with all local authorities and other authorities.
24. Propose to the competent authorities the annual assessments of staff working within the Health Center.
25. Submit regular statistical reports required by the Ministry of Health or other partner institutions.
26. Prepare and submit a monthly, quarterly and annual report of the health center’s activity to the sector level with a copy to the hospital.
27. Write and transmit any other interim report requested by the hierarchy.

Job Description

Receive visitors of administration
– Manage the stamp of the hospital
– Ensure the receipt, registration, orientation, classification of mail and files
– Ensure the transmission and acknowledgment of receipt of administrative mail
– Ensure the preparation of administrative documents
– Ensure the maintenance of computer equipment
– Receive and direct email
– Avail and Manage printed
– Maintain the guestbook and supervision
– Do everything else asked by his supervisor in the work
– Observe and respect the values & taboos as developed in the internal regulation rules

Job Description

– Keeping hospital records
– Monitoring and evaluation of files
– Delivery of need documents
– Collaborate with staff and others to obtain needed documents
– Observe and respect the values & taboos as developed in the internal regulation rules.
– Do anything else requested by his hierarchy supervisor in the work

Minimum Qualifications

• Advance Diploma in Documentation

  0 Year of relevant experience

• Advance Diploma in Archives

  0 Year of relevant experience

• Advance Diploma in Information Management

  0 Year of relevant experience

• Advance Diploma in Office Management

  0 Year of relevant experience

• Advance Diploma in Arts and Publishing

  0 Year of relevant experience

• Bachelor’s Degree in Library and Information Science

  0 Year of relevant experience

• Bachelor’s Degree in Documentation

  0 Year of relevant experience

• Bachelor’s Degree in Archival Studies

  0 Year of relevant experience

• Bachelor’s Degree in Archives

  0 Year of relevant experience

• Bachelor’s Degree in Information Management

  0 Year of relevant experience

• Bachelor’s Degree in Arts and Publishing

  0 Year of relevant experience

• Advanced Diploma in Library Sciences

  0 Year of relevant experience

• Advanced Diploma in Library and Information Science

  0 Year of relevant experience

• Advanced diploma in archival studies

  0 Year of relevant experience

• Bachelor in Office Management

  0 Year of relevant experience

• Advanced Diploma in Bibliotheconomy

  0 Year of relevant experience

Competency and Key Technical Skills

• • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of archive management software

  • Knowledge of the documentation management system (DMS) would be an advantage

  • Knowledge of integrated document management

  • Archival and record management skills

  • Familiarity with conflicts resolution or arbitration is an added value

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Good computer and general office management skills;

  • Knowledge of various Software such as EMR (Electronic Medical Records or Open Clinic or other Software used in Health Institutions)

  • Analytical skills;

  • Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage

  • Click here to apply

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Job Description

1.To advise management and the Board of Directors (or similar oversight body) regarding how to better execute their responsibilities;
2. Plans the scope of the audit, prepares the audit program, and determines the appropriate auditing procedures and examination techniques to be applied
3. Performs audit assignments which involve research and analysis of the Credit Union’s policy and procedures, and an evaluation and selection of appropriate audit approach, procedures and sampling criteria based on professional judgment and defined process steps
3. Identify and evaluate the entity risks in all auditable areas. Prepare a risk based annual audit plan
4. Conduct quality review of financial statements by carrying out audits that evaluate the controls over revenues, expenditures, assets and liabilities designed to optimize the efficient use of resources and effectiveness of operations.
5. Examine adherence to any policy, contractual, regulatory and legislative requirements
6. Where appropriate, assess any allegations of wrongdoing or breaches of government standards of conduct
7. Participate in significant initiatives and priorities and providing solutions to financial and other internal control issues
8. Document conclusions; organize and reference work papers for review.
9. Performs opening meetings to explain the scope and objectives of the engagement and provide an overview of all steps in the audit process;
10. Performs closing meetings at the end of fieldwork, providing clear explanations for the results of analytics as required.
11. Prepares working papers and audit reports in accordance with established guidelines within the Internal Audit Services manual.
12. Prepares formal written reports covering the results of assigned engagements and participates in report reviews with auditees and management
13. Summarize Internal Audit activities in a consolidated report to be submitted to the Audit Committee
14. Agree performance targets with the Chief Budget Manager and report on achievement on a quarterly basis
15. Prepare Internal Audit annual report to be presented to the Board
16. Review the responses of management to audit recommendations and monitoring the implementation of recommendations (Quarterly)

17-Conduct frauds inspection activities of the unit:
– Receive and record cases of suspected frauds from different departments
– Analyze fraud cases and evidence submitted by the department
– Carry out field investigation of fraud cases under the direction
– Prepare a report of the findings of the investigation
– Propose measures as per the findings of the investigation
– Prepare notification and recommendation letters
– To identify control breakdowns and establish financial loss.
18-Ensure timely reporting in the existing framework:
– Produce periodic reports as required of investigation
– Contribute to the preparation of guidelines for fraud prevention.
– Submit monthly, quarterly and annually report to the supervisor
– Perform other related duties as required

Job Description

– Organize and implement work programs in urban planning, land development, topographic and cadastral work
– Organize and execute the cadastral procedures for the establishment by the District Hospital services convincing of land and concession regular and long-term leases;
– Develop the urban master plans and land use plans
– Organize and implement the topographic and cadastral operations necessary for the implementation of infrastructure works.
– -ensure the implementation of the national policy on safety in construction and planning
– Participate in the meeting of non-medical staff
– Do everything else asked by his supervisor in the work
– Observe and respect the values & taboos as developed in the internal regulation rules

Job Description

– Monitor income generation and put in place mechanisms for increasing
– With recovery officer, Make the monthly report debt situation
– Establish circuit payment at the hospital
– Make the evaluation circuit and followed for payment of hospital
– With recovery officer, to audits payments and billing services
– Supervise the billing at the hospital
– Do other thing else asked by his supervisor in the work
– Respect the values & taboos as developed in the internal regulation rules
– In collaboration with recovery officer, supervise the billing at the hospital
– Working with IT manager to monitor the billing process through EMR system

Job Description

• Planning, organizing and controlling customer care activities
• Professional attitude with good inter-personal and communication skills
• Capable of handling confidential information
• To upholding excellent customer care measures; ensure that activities are done in a way that reflects the importance of the customer.
• Research and update customer care developments
• Use standards on Customer care based on International best practices
• Manage customer complaints and customer feedback
• Ensure availability of customer information in all forms
• Advise Staff on trainings in the area of Customer care
• Act as compliance officer in the area of Customer care standards
• Participate in Quality improvement committee as stated
• Work with the Hospital administration to issue press release.
• In collaboration with the Provincial Health team participate in opening and reporting of suggestion boxes information.
• Prepare and submit the monthly, quarterly and annual report on Customer care
• Perform any other duty that may be assigned to him/her from time to time by the management
• Respect the values and taboos as stated in internal rules and regulation

Job Description

• Implements a periodic organizational needs assessment for regulatory compliance including periodic performance report required by The Joint Commission.
• Identify areas of vulnerability and assist area leaders in developing corrective action plans.
• Identify and communicate areas of success; celebrate and encourage promotion of best practices.
• Review, assess, and work to revise relevant policies and procedures to ensure compliance with regulatory, accreditation and professional standards.
• Recommend and/or develop new policies to ensure compliance with regulatory, accreditation and professional standards.

Job Description

– Fill all medical bills and other different bills
– Calculate the prescribed medication prices and insure its filing
– At the end of the day, collect all daily perceived bills
– Produce electronical bills
– Attend staff meetings
– Ensure hospital hygiene and beatification within his/her department and entire hospital in general
– Well manage hospital resources including using equipment/materials

Job Description

– Collect and consolidate all revenue collected at the counters
– Deposit all revenues collected to the bank
– Request and distribute the cash and credits receipt books
– Maintain daily cash books of the hospital
– Assure manager petty cash
– -Check receipts Filling of consultations, medicines, complementary tests, etc
– Check Costing of consultations, drugs or prescribed examinations and ensure their collection.
– By late afternoon, in the presence of accounting, accounting for the total theoretical revenue and verify the amount with the physical box with the book and make payments to the bank.
– Ensure authorized petty cash payment
– Coordinate the activities of cashiers and reassure entry operations of the fund.
– -Maintain daily of revenue and expenditure.
– Do everything else asked by his supervisor in the work
– Respect the values & taboos as developed in the internal regulation rules
– Daily Control of the revenues received by the cashiers and registered in cash book, deposit them on bank account.
– Ensure authorized petty cash payment.

Kanda kukarere wifuza kurebamo urebe urutonde rw`abazakora

Job Description

– Installing and configuring computer hardware operating systems and applications;
– Monitoring and maintaining computer systems and networks;
– Talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues;
– Troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required;
– Providing support, including procedural documentation and relevant reports;
– Following diagrams and written instructions to repair a fault or set up a system;
– Supporting the roll-out of new applications;
– Setting up new users’ accounts and profiles and dealing with password issues;
– Responding within agreed time limits to call-outs;
– Working continuously on a task until completion (or District to third parties, if appropriate);
– Prioritizing and managing many open cases at one time;
– Rapidly establishing a good working relationship with customers and other professionals,
– Testing and evaluating new technology;
– Conducting electrical safety checks on computer equipment
– Electronic medical records (EMR) backup and recovery
– Ensure weekly manual backups are stored on removable media

Job Description

– Check documents daily collection of receipts and money collected at the different collection stations.
– Perform monthly cash flow report and financial report.
– Take 3% on all invoices and accounts payable to RRA (to prepare the document signed by the medical director. Op and checks)
– Systematically establish reconciliation statements and reconciliation of bank accounts (monthly)
– Check keeping log expenditure and revenue
– Check Numbering and maintain the classification of the original proof rooms
– Prepare checks and other accounting documents for signing
– update the bank book fund
– Do everything else asked by his supervisor in the work
– Observe and respect the values & taboos as developed in the internal regulation rules.
– Develop the budget project quarterly and annual of hospital
– Prepare the necessary documents for payment of salaries and bonuses (checks, PO)
– Daily update of the cash book and bank book
– Prepare checks and other accounting documents for signing.

Job Description

1. Follow up load scheduling for multi- drop deliveries.
2. Booking in deliveries and liaising with donors.
3. Allocating and recording resources and movements on the transport in case of hiring.
4. Manage sub- contractors (MoU) and ensuring they deliver within agreed terms.
5. Preparing the plan of activities relating to the use of vehicles;
6. Follow up on maintenance and vehicles fuel consumption.
7. Purchase supplies to the ceiling of the institutional petty cash ;
8. Manage all activities related to fleet cars;
9. Direct activities related to dispatching, routing, and tracking transportation vehicle
10. Organize and manage effectively a team of drivers and vehicles.
11. Direct investigations to verify and resolve customer complaints.
12. Serve as contact persons for all workers within assigned territories.
13. Contribute to the hospital environmental hygiene,
14. Participating in quality assurance and quality improvement of the hospital,
15. Submit monthly, quarterly and annually activity report to the supervisor,
16. Perform other related duties as required

Job Description

In consultation with the surgeon, prescribe premedication and establish the patient’s preoperative and post operation resuscitation protocol.
 In the operating room:
a. Appropriate venous route;
b. Administer the chosen anesthetic technique in consultation with the Surgeon;
c. Monitor the pre / per parameters and in the immediate follow-up of the intervention.
 Monitor patient awakening
 Ensure postoperative monitoring of the first 24 hours
 Supervise the staff of the anesthesiology department
 Ensure the management of medicines and emergency supplies of the service
 Participate in the development of the department’s business plan
 Prepare and transmit the report of activities of the service
 In intensive care:
a. Monitor inpatients in intensive care and administer necessary medication

Job Description

– To ensure effective patient admission and correct patient registration
– Well coordinate patient care delivery
– To ensure effective hospital resources management in performing materials and equipment handover
– To report any handicap in effective service delivery and communicate timely
– Ensure good reception and good patient registration
– Properly complete and records of vital signs, drugs , and mark all important data for proper monitoring of the patient ( weight, blood pressure , pulse, Height, Respiratory rate ) and other items requested by the physician as breathing
– Conduct health education to patients
– Perform decontamination of equipment used in the service;
– Obtain medical care for serious medical emergencies;
– Ensure proper care of the sick and help the patient
– Manage materials including print available in the room as well as its health information necessary for the successful completion of the service activities of the service
– Ensure the handover of service activities ( daily reports or custody ) ;
– Ensure compliance with all the rules of medical ethics in the room ;
– Submit to the manager all medical, social and technical encountered in his work ;
– Supervise and other auxiliary nurses working under his authority

– Do anything else requested by his supervisor in the work
– Never leave patients without having a replacement. In case of delay or lack of nursing care, it must notify the nursing service
manager who will appoint a replacement. In case of absence thereof , it shall inform the Head of Nursing at least 12 hours before the
start of the duty in cases of extreme unexpected, they must report directly to the authorities of service;

Job Description

Ensure the reception and registration of pregnant women.
 Carry out the entrance exams and follow-up of the mothers.
 Monitor the parameters (TA, pulse, T °) of the pregnant women.
 Follow-up on the pregnant labor.
 Administer prescriptions made by the doctor
 Ensure uncomplicated deliveries.
 Assist the doctor during complicated deliveries.
 Provide or assist the physician in first aid to the newborn
 Weigh in and register newborns

Job Description

– To approve duty rosters established by Nurses in charge of Clinical departments
– To participate in quarterly and annual evaluation of staff performance
– Proceed in conflict management between Nursing and midwifery staff
– Implement sanctions measures in case of personnel misconduct and bad service delivery
– To participate in evaluation of training needs of clinical personnel
– Participate actively in elaboration of training module
– Participate in elaboration of plan and organization of continuous on-job training of hospital staff
– To participate in maternal and child mortality audit sessions
– Ensure effective student/trainees program management (According to related standards)
– To aggregate clinical and paraclinical hospital HMIS reports
– To participate in hospital coordination meetings of data analysis of entire catchment are
– To participate in hospital report elaboration on drugs management.
– Participate in hospital management committee
– Support billings system of cost
– Supervise quality of care provided by hospital nurses and midwife staff
– Participate in morning clinical staff meetings in collaboration with clinical director
– Organize and conduct meetings with hospital nurses and midwife staff
– Participate in accreditation steering committee meetings
– To perform some nursing care plans for patients
– To make in each department at least one visit per week.

Job Description

• Coordinate all clinical units
• Make daily reports of medical and allied health professional staff
• To follow up the recommendations provided by the meetings of clinical activities
• Monitoring of implementation of protocols and therapeutic regimens
• Introduce measures to stimulate medical scientific activities
• Ensure the improvement of the quality of clinical services and health in the Hospital
• Replace the Director General of the Hospital in case of absence or incapacity for medical issues
• Heading meetings of medical staff
• Chairing the hospital tender committee
• Organize and supervise clinical activities taking place at the hospital
• Attend meetings of the Management Committee and other hospital activities
• Ensure compliance with medical ethics and deontology of medical practices
• Chairing Hospital Drug and therapeutic committee
• Prepare PBF evaluation sessions
• Organize ward round for all clinical department
• Perform surgery and gynecology and obstetrics activities.
• Grant and authorize transfers, death certificates for inpatients in collaboration with the Hospital Director General.
• Provide technical supervision and evaluation of medical staff
• Planning of Night and holidays duties.
• Supervise clinical activities in health centers (if applicable)
• Prepare the meetings minutes of audits of deaths
• Do any other task required by his/her Supervisor in his scope of work
• Observe and respect the values & taboos as developed in the internal regulation rules.