Job Title: Senior Program Manager 

Reports to: Country Director

Location: Kigali-Rwanda

Supervisory Duties:Manage Project/Program Officers

JOB SUMMARY:

Water For People is an international non-governmental organization (NGO) that works with people and partners to develop innovative and long-lasting solutions to the water, sanitation, and hygiene problems globally. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution. The organization strives to continually improve, experiment with promising new ideas, and leverage resources to multiply its impact.

Position Objective:

The Senior Program Manager is responsible for the overall management and development of the program in Rwanda and for ensuring that our work is underpinned by innovation and advances in technology to contribute effectively and efficiently in delivering our WASH ambition as articulated in Water For People strategy and Direction 2030. S/he is also responsible for the development of innovative sustainable models in collaboration with other functions, in line with the mission of the organization. The Senior Program Manager has the key responsibility to strengthen and develop the Water For People in Rwanda funding base and profile as a key player in WASH and to explore opportunities for expanding our work and to manage and develop relationships and collaborative links with partners across the country including but not limited to government, donors, civil society and the private sector.

The Senior Program Manager will manage all technical aspects of the Program, including the development of the Country’s strategic plans, annual operating and budget plans, monitoring the plans, fundraising, communication and reporting. The Senior Program Manager provides necessary support to program staff as well as local partners to ensure that the program objectives are achieved in due time.

ESSENTIAL JOB FUNCTIONS AND DUTIES: 

Program Management

The Senior Program Manager provides a clear strategic vision, bringing sound analysis of processes of change and effectively operationalizing of Water For People WASH strategy ensuring staff, partners and other stakeholders feed into and support the strategy. The Senior Program Manager maintains a general oversight of the entire program; ensuring good governance procedures are followed and that all issues are dealt with appropriately promoting a positive working atmosphere across the program team while ensuring effective grant compliance. Specifically, this includes:

• Design the program, lead the discussions with the partners and agree on the final implementation plans.
• Keeping up to date with relevant socio-economic and political developments and trends within Rwanda and the NGO and development sectors and how these will impact on program direction and effectiveness;
• Develop MOUs with the local implementing partners detailing each partner obligations and responsibilities and performance targets relating to the project area.
• Ensure that all projects are monitored and evaluated, are in line with deadlines, are appropriate, necessary, cost-effective, targeted, sustainable, and in keeping with the client’s philosophy and strategy.
• Ensure positive working relationship with all partners (government, communities, NGOs, donors, etc.) and ensure partnership agreements are in place.
• Provide technical advice and support, where necessary, to program teams.
• Ensure that an appropriate development program which is balanced, well documented, and effective in terms of costs and outputs is delivered.
• Work with our partners to drive forward and develop activities for policy, research, and advocacy in WASH to support an enabling environment for sanitation entrepreneurs and other sector players.
• Compile monthly, quarterly progress reports as well as Biannual and Annual reports.
• Ensure effective partner management and development.
• Support partner capacity development, learning, networking, and coordination.

Representation

The Senior Program Manager works closely with the Country Director, and the Senior WASH Sustainability Manager in representing Water For People and is responsible for increasing the profile of the organization. This includes:

• Building and maintaining effective relationships with Government Ministries nationally, regionally and at district level.
• Building and maintaining effective relationships with a range of partners from research organizations, universities, others.
• Creating opportunities to promote and disseminate lessons learned within the program to a wider audience.
• Creating opportunities for visibility and branding of Water For People work.
• Develop and maintain relationships with sector role players at the national and local level, with Rwandan communities in need of water and sanitation projects, local government authorities, and local water and sanitation organization in Rwanda.
• Strengthen relationships with partner organizations, the local private sector, NGOs, supporting WASH in Water For People’s districts of operation.
• Ensure regular meetings with partners and make sure that projects are visited regularly by Water For People staff and partners are provided with the technical and managerial advice and training that enable them to implement projects.

 Advocacy and Learning

• In co-operation with partners, develop program work plan that contributes to Water For People’s learning and advocacy agenda.
• Promote a learning environment among Water For People’s partners and staff.
• Contribute to organizational learning by documenting and sharing, lessons learned, good practices, and statistical and qualitative data to Water For People staff, partners, and other stakeholders, and organize periodic learning events to share best practices.

 Resource mobilization and management

• Ensuring the responsible and efficient management of financial and other resources allocated to programs
• Ultimate accountability for all program financial matters and compliance with all financial controls as set out in the Water For People Finance Manual.
• Ensure effective grant management.
• Identify funding opportunities and support proposal development.
• Ensure accurate expenditure reporting in donor required format.
• Contribute to the preparation of internal financial reports and track revenue and expenditures against grant budget on monthly basis.
• Manage and develop all aspects of donor account management by developing and implementing strategies to maximize the giving potential of donors, while adhering with the grant management process.

Other

• Undertake any other reasonable duties as assigned at the discretion of your line manager.

 QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED:

 Essential

• A strong commitment to the aims, objectives, and values of the Water For People;
• High level of initiative, motivation, commitment, and professionalism.
• A minimum of 5 years senior management experience in a similar environment.
• Appropriate Master’s degree level qualifications: Environmental Health/Science, Engineering, Water Resource Management; civil engineering and related development studies.
• Excellent verbal, analytical, organizational, and written skills in English.
• Proven ability in supporting and building relationships with donors and fundraising.
• Experience in liaising with government officials and a variety of donors at senior level.
• Ability to properly manage complex programs.
• Sound and up-to-date knowledge of WASH concepts, methodologies and techniques and the ability to critique them.
• Commitment to international NGO codes, standards, and practices.
• Understanding of community-level water and sanitation development, with at least 5 years experience
• Experience in tracking budget expenses and grant management
• Experience in staff supervision and performance management
• At least 5 years’ experience working in Rwanda
• Strategic thinker with well-developed planning skills
• Fundraising and proposal writing experience
• Experience in budget development and operations management
• Demonstrated strong written and verbal communication and organizational skills
• Strong problem-solving skills
• Ability to manage multiple tasks and projects with multiple priorities
• Ability to analyze and organize data and communicate results effectively
• Ability to work both independently and as part of the collaborative team effort
• Must have well-developed written, oral, and interpersonal communication skills
• Self-starter and able to undertake any tasks without intensive supervision
• Maintain sound ethical principles, integrity, and transparency of due process

 Desirable

• Expertise in WASH sanitation business development.
• A strong appreciation of how to lobby and use media.
• Knowledge and experience of working with rural and urban communities.
• Fluent in Kinyarwanda
• Valid driver’s license

 BEHAVIORS AND COMPETENCIES: 

• Excellent communication, diplomacy, negotiation, and relationship-building skills.
• The ability and resilience to cope with multiple internal and external demands together with proven experience in supporting change management.
• Ability to work with minimum supervision and take initiative.
• Ability to provide effective management.
• Ability to solve problems and take corrective action.
• Strong interpersonal and intercultural communication skills.
• Excellent staff management and personnel skills including a proven ability to develop the capacities of multi-disciplinary professional teams.

 Required Competencies

• Connects to the Mission– Embraces the mission of Water For People and is passionate about advancing the dynamic role it plays leading social impact in international development.
• Demonstrates Ethics and Integrity– Understands ethical behavior and business practices and ensures that own behavior is consistent with these standards and aligns with the values of the organization.
• Manages through Ambiguity– Demonstrates flexibility and adaptability in responding to change and ambiguity.
• Demonstrates Cultural Awareness– Able to engage the wide range of stakeholders from a variety of backgrounds and cultures.
• Action-oriented– Maintains an attitude of open, curious, and proactive learning, continually expanding own area of understanding and expertise.
• Connects with Others– Listens and fosters open communication through questioning, dialogue, and information sharing.
• Self-confident– Demonstrates humility, mature confidence, and courage to innovate, risk, and lead in her own role.

 PHYSICAL REQUIREMENTS/WORKING CONDITIONS: 

• Position is based at Water For People’s Rwanda office;
• Trips within and outside Rwanda will be required from time to time.

 How to Apply:

 If you are both qualified and Water For People interests you, please visit our Career Center and apply with a cover letter along with detailed curriculum vitae (resume), educational certificates (bachelor’s degree or master’s degree), and other relevant academic/work experience documents.

 Applications will be evaluated on a rolling basis; for the earliest consideration submit your application by September 23, 2022.

 Salary Range:

 Rwanda expected annual gross salary range is 36,000,000 Rwf – 40,800,000 Rwf .

 The actual salary will be determined based on experience and other job-related factors. 

 Benefits:

 Benefits are one of the ways we encourage healthy living for you and your family. Our generous package includes medical and life insurance, annual leave allocation equal to one month of salary, and other benefits in accordance with the Rwanda labor law.

 Additional Information: 

Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace.  During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.

 Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. Water For People strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, Parental status, genetic information, political affiliation or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

 Our commitment ensures that we:

• Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.
• Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued.
• Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
• Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever.

Done at Kigali on September 9, 2022.

Eugene Dusingizumuremyi

Country Director

Click here for details & Apply

JOB OPPORTUNITY ANNOUNCEMENT

Position: Plant Manager

About the company: HOGL

Hydro Operations Great Lakes(HOGL) is a Rwandan company incorporated in 2016 in Kigali. The company has a recognized expertise in hydropower and is developing expertise in mini-grid management. With more than 30 employees, the company has an established core business in Operation and Maintenance(O&M) of hydropower plants and is expanding into the development of digital tools to support energy access projects in the region and beyond.

About the position

Description

HOGL is operating since the end of 2018 the Rwaza HPP, a 2.6 MW run-of-river power plant at Rwaza, Nyakimana, near Musanze.

The team on site is composed of one Chief Technician, one Chief Operator, 3 Operators, 4 Dam Operators, 15 Helpers and some casual workers.  The team is also supported by the staff based in Kigali, by the Managing Director (based in Belgium but with at least 10 weeks per year in Rwanda) and by international experts.

HOGL is in charge of the daily operation, monitoring and maintenance of the plant. HOGL also manages some of the works to improve the asset.

The current plant manager is about to take his well-earned retirement and a new plant manager is needed to replace him. During the transition period, the current plant manager will assist the new one in his/her duties.

The plant is running 24/7 which requires flexibility in terms of working hours (some maintenance works are done during the weekends and in case of an emergency, work must be done directly, even during the night).

The work will have to be performed fully at the plant located near the IPRC Musanze (Nyakimana). The Plant Manager must live in the area (Musanze is acceptable). The Plant Manager will report directly to the Managing Director of HOGL and will be expected to participate in meetings with the client (international team). Excellent communication skills in English are required.

Task description

• Responsible of the good Operation and Maintenance of Rwaza HPP,
• Responsible of all the staff assigned to Rwaza contract.
• Responsible for compliance with the company’s HR policy and responsible for the team’s planning.
• Develop and review budgets, standing operating procedures(SOP) or engineering studies.
• Direct operations, maintenance, or repair of hydroelectric power facilities.
• Monitor and inspect hydropower plant equipment and supervise installations, upgrades, or maintenance work
• Plan and coordinate hydroelectric production operations to meet customer requirements.
• Manage subcontractors during repairs, improvement of the asset
• Assist HOGL to develop or implement projects to improve efficiency or effectiveness of hydroelectric plant operations.

Required attitudes:

• Team leader
• Excellent organizational skills
• Excellent communication skills, with the team on the field and with the international partners
• Ability to work under pressure
• Pragmatic and hands-on mentality
• Willingness to work in a position with responsibilities where flexibility is required
• Excellent team player

Profile :

• A0 diploma (bachelor) or master in Civil, Electrical, or Mechanical Engineering.
• Minimum 6 years of work experience, with proven track records in:
  • at least 6 years in PLC, control panels, and motors ( or generators)
  • at least 3 years as manager of a team
• Excellent report writing skills in English
• Excellent project management skills
• Excellent oral and written command of Kinyarwanda and English. French is an asset
• Excellent Computer skills (Word, Excel, and PowerPoint is a minimum)
• A driving license is an asset
• Experience working for company in the energy sector is an asset

What we offer:

• A stable job, working for an international company
• The opportunity to learn from experienced engineers and an international team
• The possibility to be part of a growing international company, with good future career prospects
• A competitive salary, based on your experience
• The health insurance for you and your family (RSSB + an extra private one to complete)
• An open-ended contract

If you are interested, please complete this online form, at the end you will receive instructions to send us your CV and cover letter.

The deadline for applications is on 26^th September 2022

For more information, please visit our website  www.hogl.rw

Description

Job Title: Construction Manager

Reports to: Director of Infrastructure

Division/Department: University of Global Health Equity (UGHE)

Location: Butaro, Rwanda

Organizational Profile:

University of Global Health Equity (UGHE) is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015 with its flagship degree program: the Master of Science in Global Health Delivery. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality health care to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in needed, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Position Overview

The construction manager will work to support the Director of Infrastructure to plan for, manage the design, and execution of UGHE capital projects and renovation works across the entire projects’ life cycle. S/He will be charged with the day-to-day management of all contracts of contractors/consultants and design tracking mechanisms of their deliverables to meet UGHE needs. S/he will work to track project deliverables and provide analytical information required to guide informed decision making. In addition, under the guidance o the Director of Infrastructure, the (CM) will participate in the procurement processes of all construction projects’ contractors and consultants.

Key Responsibilities

Reporting

• Prepare and report in all construction project meetings
• Document development impact and stories of UGHE Infrastructure projects for future reference
• Timely report on key site incidences including but not limited to health & safety, abuse of all sorts, bribery and corruption.
• Represent the director of Infrastructure in select meetings with contractors

Procurement 

• Develop terms of reference (ToR) for capital projects for contractor/consultant procurement/outsourcing
• Participate in construction related procurement processes of contractors/consultants; proposal revies, negotiation meetings, contract negotiation
• Provide regular updates of capital project works to guide internal and external reporting requirements

Construction Management (From Inception to Close Out)

• Manage project kick off meetings and coordination with all stakeholders
• Develop, communicate, and manage projects teams’ responsibilities and communication matrix
• Develop project risk register and ensure its timely management across the project’s lifespan
•  Manage and report on project environmental and social issues of projects.
• Manage, monitor, and control design and construction project work in respect to the project contract terms: to achieve timely completion within budget and at the required level of quality
• Advise on value engineering opportunities intended to maximize value for money without compromising intended quality standards
• Serve as the key liaison between contractors/consultants and the community on matters related to community employment and impact.
• Manage the day to day works of consultant/supervision team on specific projects
• Manage and track project change orders to ensure intended quality and planned cost of projects are maintained.
• Develop and implement project’s documentation and control systems
• Develop site measures to ensure compliance with health and safety norms of Rwandan and international worker safety, health safety and environmental protection (HSE) standards
• Ensure construction site order and adherence to Health and Safety measures as well as employee safeguard.
• Manage client appointed design and/or construction works
• Assist in planning for projects stakeholder meetings;
• Manage operations of the campus furnishing and other installations;
• Coordinate with procurement teams to ensure adequate tracking and installation of materials to the campus
• Document and track the payment history of UGHE campus construction/consultant contractors.
• Work with the project engineer in tracking key project milestones
• Lead projects closeout processes to ensure documented project closures and transition to building operations and maintenance
• Manage the certification processes of projects (building permits, occupation certificates…etc.)
• Coordinate with other department team to ensure integration and synergy of department works
• Supervise other UGHE construction staff including but not limited to project clerk of works

Qualifications, Required Skills, and Experience:

• Bachelor’s degree in engineering (Civil & Structural, MEP), Quantity Surveying, Architecture, or any other related field
• Experience in project management and/or Construction Administration
• Certified in Project Management; Active Certification as a Project Management Professional (PMP)
• Experience with collecting, cleaning, analyzing, and presenting large data sets.
• Experience in using MS Excel, MS Project, Computer Aided Design software and management of large data templates/files
• Great attention to detail
• Willingness to take on new initiatives
• Flexible to work outside Kigali Ability to implement administrative processes and systems, both independently and as part of a team
• Excellent written and oral communication, Fluent in English; proficiency in Kinyarwanda and French a plus
• Commitment to global health and social justice.

UGHE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy. UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment.  By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

How to apply

All qualified candidates should submit their applications by using the” Apply for this job” button below by the 9th October 2022.

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian, and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan, and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Job Summary

Underwriting and processing medical business within Company guidelines.

Key tasks and responsibilities

• Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations.
• Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up.
• Prepare premium invoices and ensure timely premium collection as per the credit policy.
• Follow up on debt collection and reporting
• Ensure accurate benefits set up and membership maintenance in the system.
• Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
• Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service
• Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships
• Liaison with brokers/agents and direct clients to verify information, explain, and interpret coverage.
• Preparation of member guides and underwriting summaries.
• Generate utilization reports, member statements, and loss ratio trends.
• Ensure compliance with standards of service/Customer service charter in all underwriting operations.
• Enforces the no–credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.

Qualifications and experience

• University degree in statistics or business-related course
• Basic Insurance qualification
• Minimum of 1 year in a similar role

Skills and competencies

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Assistant-Underwriter-Medical_JR-29721?

Interested candidate are requested submit their applications by 5.00 p.m. 20^th September 2022.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

JOB VACANCY  

POST TITLE: Programme Manager

DEADLINE FOR APPLICATIONS: 5 pm, 09/30/2022

DUTY STATION: Kigali, Rwanda

LENGTH OF CONTRACT: Open-ended

START DATE: As soon as possible

ANNOUNCEMENT DATE: 09/09/2022

Norwegian People’s Aid (NPA) is an international NGO, founded in Norway as the labor movement’s humanitarian solidarity organization. NPA’s goal is centered on human worth and equal rights for all and strives globally to promote the values of solidarity, unity, equality, human rights, and democracy. Norwegian People’s Aid in Rwanda supports civil society organizations and citizens to participate in and contribute to the formulation and implementation of national and local policymaking, planning, and governance.

Vacancy

NPA Rwanda is currently seeking qualified applicants for the position of Programme Manager.

The Programme Manager is a member of the senior management team and will support the Country Director in overseeing the main duties of the Public Policy Information and Advocacy (PPIMA) program.

The main Duties & Responsibilities of the Position will include the following:

Programme management and implementation

• Spearhead development and implementation of the NPA Rwanda Country Strategy
• Lead the planning and implementation of program activities and set high-quality performance targets ensuring NPA and partner adherence to technical standards, best practices, NPA strategic objectives, and donor guidelines.
• Prepare plans, budgets, and reports in line with NPA standards and donor requirements for approval by NPA Head Office
• Ensure necessary capacity building of partners, oversee and guide the coordination of technical and financial assistance to partner organizations.
• Promote a strong collaborative team culture within the Programme Department.
• Responsible for management of all program staff
• Be the budget holder

Reporting and communication

• The Programme Manager will provide all statutory and technical reporting to the Rwandan authorities and Donors.
• Ensure close monitoring of all NPA Partner activities while taking appropriate action to address capacity development needs where necessary.

Interested applicants should submit a 1-page covering application letter briefly describing how they meet the required qualifications and personal competencies mentioned above as well as an up-to-date CV with addresses of three professional referees to:

The Country Director

Norwegian Peoples Aid (NPA) Rwanda

Via e-mail to nparwanda@npaid.org

This is local recruitment and the chosen candidate will be contracted by NPA Rwanda. Female candidates are encouraged to apply

We regret that only shortlisted candidates will be contacted.

Communications Analyst

Job Description

BACKGROUND

This role is a direct response to UNDP’s new business model in Rwanda. The Country Office is seeking to accelerate solutions to society’s biggest problems as well as elevate the ideas, impact and knowledge of underrepresented people, including women, youth, people living with disabilities. We are seeking to connect with these leaders through our communication efforts and to channel the best new ideas and experts directly to media gatekeepers across all platforms

We believe in the power of conversations to effect change across societies and are redesigning our communication efforts to use the tools of the internet, the power of partnerships and the power of individual stories and storytelling to change societies.

Through its portfolio, the CO has tailored localized integral solutions to specific sustainable development issues and is defining methodologies and toolboxes to deploy and escalate them across the country. This strategy requires excellent programme management and an organizational structure that reinforces the entire programming life cycle including planning, implementation, oversight, monitoring and evaluation, communications, and efficient operations. But it’s also anchored in effective communication.

This role is therefore central to profiling country office programs and positioning UNDP as a partner of choice in delivering Rwanda’s National Strategic Plan as well as on Agenda 2030. 

POSITION PURPOSE

To ensure stronger and effective communications of its work in the above areas, UNDP Rwanda is looking to recruit a Communications Analyst to support promotion, marketing and positioning its work at the national, continental and global levels, while at the same time providing strategic communications guidance and messaging to the communications team and the senior management team.

In this context and under the guidance and direct supervision of the RR the Communications Analyst implements the corporate communications strategy, designs, manages and facilitates the implementation of the Office communications and publication strategies with a view to influence the development agenda, to promote public and media outreach and to mobilize political and financial support for UNDP Rwanda.

The Communications Analyst leads the communications efforts of the office and has a strong regular working relationship with the UNDP global Communication team. The Communications Analyst also works in close collaboration with the Programme Teams, the Digital Office teams, staff of other UN Agencies, UNDP Communications Group staff (Communications Adviser and HQ) and Government officials, international and local media, subject matter experts, multi-lateral and bi-lateral donors and civil society ensuring successful communication strategy implementation.

Communications Analyst supervises the Communications Team and endeavors to facilitate and provides capacity to programme staff on communication strategies that benefit and promote their thematic interventions and activities and enhances the visibility of UNDP.

KEY DUTIES AND ACCOUNTABILITIES

Planning and design of internal and external strategies for communications and outreach

• Conduct of communications needs assessments for CO (projects, country programme and corporate change initiatives, etc.).
• Analysis of requirements and synthesis of proposals, including service infrastructure and analysis of strategic positioning, analytics, and equipment, for elaboration of the CO communications and outreach strategy based on corporate strategic priorities and the UNDP External Communications Action Plan.
• Analyzes and understands trends pertaining to the political and social landscape and reports to RR in weekly sessions in cooperation with the Senior Management Team. Assesses leadership on weekly messaging and ensures that main message is maintained.
• Understands the needs of different crucial national and local audiences and knows how to adapt the substantive work to the communication needs of UNDP’s clients
• Development/production of communication and advocacy instruments and materials for marketing and awareness-raising campaigns, including briefing materials and media materials in coordination with the supervisor.
• Develops and synthesizes proposals for project formulations to integrate advocacy and communication strategies into all aspects of UNDP’s development programme.
• Supports the Development and expansion of UNDP Rwanda’s comprehensive internal and external communications strategy, prioritizing engagement, content, usability, interactivity, and design, while identifying and responding to new and emerging opportunities and platforms.
• Supports in coordination of the UNDP Rwanda’s digital strategy development and Implementation.
• Serves as focal point for UNDP Rwanda interaction with the United Nations communications network and the local and international media in key target countries to increase the visibility and impact of UNDP Rwanda services.
• Provides timely analytical information, research on emerging issues, and coherent policy inputs.
• Provides substantive inputs, communications, planning and editorial support to Office’s activities,
• Prepares inputs for the UNDP Rwanda communications work programme determining priorities and allocating resources for the completion of outputs and their timely delivery.
• Develops and synthesizes proposals for project formulations to integrate advocacy and communication strategies into all aspects of UNDP’s development programme.
• Implementation of the internal communication strategy to allow for an uninterrupted flow of information while reinforcing UNDP’s high-performance culture and values
• Represents and leads UNDP’s contributions to the UN Country Team’s communications strategies
• Reinforce the linkages between partnerships and resource mobilization through the use communication tools and strategies.
• Create and implement a new plan of a new team of communication team to give cross-unit guidance on how to communicate, tap new resources and partnerships

Supervises the design and maintenance of the UNDP Rwanda web site, intranet, and advises on web-based knowledge management system

• Prepares/creates content for the web sites and social media platforms ensuring consistency of the materials.
• Management of the office websites based on corporate requirements in cooperation with the ICT staff.
• Preparation of the content for the websites and social media platforms to ensure consistency of the materials and messaging.
• Draft and or/ edit a range of materials, including speeches, press releases and advisories, news briefs, fact sheets for inclusion in media kits and further public outreach.
• Supervision of the design and maintenance of the office web sites based on corporate requirements in cooperation with the ICT staff.
• Develops social media platforms and oversees the maintenance and updating.
• In collaboration with HR and MSU, be key enabler for the design, implementation and maintenance of a functioning knowledge management system used across all units.
• Facilitates UNDP Rwanda’s multilingual online presence, ensuring solid editorial content and increased use of multi-media tools.
• Provides input regarding the global UNDP Rwanda website growth and enhancement.
• Provides communication advice and inputs to web-based knowledge management systems

Support development of communication products

• Supports the creation, promotion and maintenance of public information campaigns on issues relating to UNDP Rwanda activities, including on the Sustainable Development Goals, UN Reform, etc. in association with other staff from the Office.
• Contributes to the development of close contacts with government officials, multilateral and bilateral donors, civil society and private sector for implementation of the communications strategy, organization of roundtable discussions, press conferences, project visits, briefing sessions, interviews, launches, etc.
• Develops partnerships with and access for journalists to subject-matter experts and UNDP Rwanda spokespeople.
• Contributes to the advocacy and promotion of UNDP Rwanda mandate, mission and purpose with the view to position UNDP and achieve increased coverage and understanding of the UNDP Rwanda’s work globally or practice areas through development and maintenance of media contacts and providing newsworthy information to the public, partners and donors. Management, promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications.

Facilitation of knowledge building and management on communication

• Supports coordination within United Nations, interactivity and teamwork to improve coherence.
• Identification and synthesis of best practices and lessons learned directly linked to UNDP Rwanda goals and activities on communications.
• Monitor practices, and project-specific news and developments in order to ensure guidance to the office that reflects the best and most current available information.
• Provides sound contributions to knowledge networks and communities of practice including corporate communications repositories.
• Organization and provision of training, consultancy and advice to UNDP Rwanda staff on internal and external communications.

Effective management of the communication effort of the country office

• Coordinates the creation, packaging and distribution of key UNDP Rwanda messages and communications products.
• Recommends enhancements to all internal and external UNDP Rwanda communications instruments.
• Effective management of the Communications efforts and initiatives, including preparation of the work-plan, management of translations and contractual matters.
• Coordination of the provision of digital support to regional offices and teams to fully leverage stories, multimedia, blogs, and other sources for content.
• Maintains UNDP Rwanda’s commitment to making information available in a transparent, accessible way

Corporate Advocacy and Outreach Support

• Promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications, such as the Human Development Report.
• Helping to promote the outcomes of the Accelerator Lab within UNDP and with stakeholders in the country, as well as HQ and the wider AccLab community
• Promotion and maintenance of public information campaigns on issues including UNDP activities, Sustainable Development Goals, and UN Reform
• Provision of support to programme teams in reporting.
• Preparation/Review and dissemination of newsletter to donors, donor reports, and civic education and community awareness, where appropriate, to support projects.

Launches and campaigns

• Promotion and maintenance of public information campaigns on results of SDGs
• Packaging and submission of programme initiatives for donor review in collaboration with programme staff and supervisor.

Outreach

• Maintenance of increased coverage and understanding of the UNDP’s work in the country or practice area through regular media contacts and provision of newsworthy information to national public and, where possible, donors.
• Organization of roundtable discussions, press conferences, briefing sessions, interviews, launches, etc.
• Ensured briefings of journalists in collaboration with the governance cluster. Ensured access for journalists to subject matter experts on other thematic areas within the country office.
• Forging of a “One UN” image through publicizing the significance of local UN reform efforts, joint programmes, common services. Organization and implementation of joint UN information campaigns (UN Day, World AIDS Day, etc.)
• Drafting/production of regular newsletter to donors.
• Preparation of donor reports, civic education and community awareness where appropriate to support projects
• Public information
• Effective responses to inquiries for public information materials.

REQUIREMENTS:

Education

• Master’s degree or equivalent advanced university degree in communications, media studies, journalism, international relations, development or related fields
• OR bachelor’s with 4 years of relevant experience at the national or international level in public relations, communications or advocacy or similar environment

Experience, Knowledge, and Skills

• Master’s Degree with 2 years or bachelor’s with 4 years of relevant experience at the national or international level in public relations, communications or advocacy or similar environment
• Proficient in English and Kinyarwanda is a requirement. Working knowledge of French is an asset
• Proven analytical and strategic thinking required/ Proven experience in analysis of digital content and external platforms as well as social media presence (e.g., human-interest stories, photography, video, animations, Facebook, twitter accounts etc.) is required
• Proven knowledge of use of social media tools, infographics, use of video, for social change required.
• Good Knowledge/experience with blogging and social media will be an asset.
• Sound knowledge and experience on interagency branding an asset.
• Previous experience with a multilateral or international organization is asset.
• Good knowledge and experience in handling of professional communications software packages and web-based management systems is an asset e.g. (web design software, adobe suite creative, Obs studio, etc.)

Language requirements

• Excellent communication skills, both spoken and written in English required.
• Fluency in another UN language strongly desirable Extent

CORE COMPETENCIES

• Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
• Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
• Act with Determination :LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
• Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
• Enable Diversity and Inclusion:LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

CROSS-FUNCTIONAL & TECHNICAL COMPETENCIES

• External Relations and Advocacy: Event planning and execution :Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP’s overall brand and mandate.
• Business Development Knowledge Generation Ability to research and turn information into useful knowledge, relevant for content, or responsive to a stated need
• Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
• Communications Brand & quality management Ability to position a UNDP brand and uphold it to a high level of quality
• Communication Crisis and reputational risk Ability to prepare for and respond to potential issues that may negatively impact UNDP’s reputation
• Communications Campaign management Ability to produce and implement communications and advocacy campaigns which lead to impactful change
• Communications Media Relations Ability to develop media relations across all aspects of media work including relationships with media and preparing media materials such as messages
• Communications Multimedia writing/editing Ability to create and/or edit written content for multimedia
• Communications Web and social media analytics: Ability to analyse and interpret data and statistics to measure web and social media performance
• Digital & Innovation Data storytelling and communications: Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a powerful and compelling fashion.

IMPORTANT NOTE:

• Candidates selected pursuant to this vacancy may be subject to UNDP’s policy on Probation upon assignment.

Applicant information about UNDP rosters

• Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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How to apply

All qualified candidates should submit their applications by using the” Apply for this job” button below by the 1st of October 2022.