Home Blog Page 580

Procurement and Administration Specialist for the Social Protection Project (SPP) and the Macroeconomic Investment Policies (MIP) Program at GIZ Rwanda : Deadline: 02-11-2022

0

VacancyAnnouncement                                                                                                                               Procurement and Administration Specialist for Social Protection Project (SPP) and Macroeconomic and Investment Policies (MIP)

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the following areas: Training and Sustainable Growth for Decent Jobs; Peaceful and Inclusive Societies; Responsibility for our Planet – Climate and Energy; Digitalization and Digital Economy; Regional Programs, Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology).




The global programme ‘Social Protection Innovation and Learning’ (SPIL) supports partner countries in enhancing the capacities of their social protection systems to prepare for and respond to shocks, commonly known as adaptive social protection (ASP). Within the framework of the global programme, the Social Protection Project Rwanda (SPP) will focus on strengthening dynamic, inclusive and responsive aspects of the Rwandan social protection system. The TA project will be aligned to the priorities of the Social Protection Sector Strategic Plan of the Rwandan government and will flexibly respond to the needs of the Ministry of Local Government (MINALOC) and other key stakeholders responsible for the steering and implementation of social protection programmes. The TA project seeks to complement ongoing financial and technical support and will be implemented in close coordination with other development partners. The TA project is structured along three interlinked intervention areas: 1) strengthening data based steering capacities for the implementation of social protection policies, 2) strengthening the dynamic elements of the social registry and its integration into the wider digital architecture (incl. links to disaster risk management and climate change adaptation), 3) supporting the roll-out and operation of the dynamic social registry and implementation capacities.

The Macroeconomic Investment Policies (GIZ-MIP) project, as part of the Good Governance Cluster, is a joint Rwandan-German Development Cooperation project implemented by GIZ, commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ). The project aims at strengthening individual and institutional capacities for economic analyses and evidence-based policy-making. The project has five interlinked ‘support areas’: (1) Planning and implementation of public investments; (2) Macroeconomic modelling; (3) Promoting evidence-based fiscal policy; (4) Improving research-based higher education; and (5) Strengthening research and political dialogue. The Ministry of Finance and Economic Planning (MINECOFIN) is MIP’s main counterpart.




GIZ would like to recruit a candidate for the position of Procurement and Administration Specialist for the Social Protection Project (SPP) and the Macroeconomic Investment Policies (MIP) Program.  

Location: Kigali

Fixed Term: 10 months (with possible extension)

Position: 1

Start date: as soon as possible

The Procurement and Administration Specialist performs the following responsibilities and tasks:

Responsibilities

The Procurement and Administration Specialist, under supervision of the SPP Project Leader, is responsible for:

  • Procuring materials, equipment and services for the GIZ-SPP and GIZ-MIP projects in accordance with GIZ rules and conditions
  • Providing financial, procurement and administrative support to SPP and MIP colleagues
  • Interacting and coordinating with the GIZ Rwanda Country Office and other GIZ projects internally, as well as the GIZ-SPP and GIZ-MIP partners externally.
  • Ensuring that office procedures comply with GIZ Procurement, financial and administrative regulations and specific Social Protection Project (SPP) and Macroeconomic Investment Policies (MIP) program procedures.

Tasks 

Purchasing, procurement services (goods, services, workshops/trainings, local subsidy) for SPP and MIP

  • Procuring materials, equipment, and services locally, issuing of invitations to tender and processing of orders for SPP and MIP in accordance with GIZ regulations under the delegation received from the country office
  • Procuring hotels and conference rooms for workshops and trainings, including event management, list of participants etc. in accordance with GIZ regulations under the delegation received from the country office.
  • Creating an internal procurement plan, monitoring of existing service contracts and preparing contracts amendments
  • Preparing local contract requests beyond the delegation received, including local subsidy (LS) contracts
  • Conducting the legal and commercial eligibility check (KEP) of potential financing partners
  • Monitoring of contracts, including LS, and requesting contracts amendments if required
  • Monitors the availability of accessories and stocks and carries out procurement in accordance with guidelines (establishment of LPOs for the project)
  • Checking and accepting of procured goods, services, and equipment
  • Processing of complaints
  • Documenting and filing properly completed procurement documentation in reference files and in DMS in line with GIZ´s filing rules
  • Reporting all problems with procurement without delay
  • Deputizing the Decentralisation and Good Governance (DGG) procurement officer

Petty Cash Management support for SPP

  • Manage the petty cash management and reimbursements for SPP
  • Record the daily transactions and book in cashbook as well as control the level of cash liquidity for SPP
  • Ensure the validity of official receipts, invoices, etc. and that they are properly completed for SPP




General tasks related to project finance and administration

  • Overall office management for SPP
  • Inventory register office equipment for SPP
  • Filing of GIZ documents in the GIZ Document Management System
  • Coordinating logistics related to the organisation of meetings, trainings and workshops.
  • Coordinating routine communication for SPP: letters, invitations, sending out training handouts, etc.

 Other duties/ tasks

  • Support in CSH reporting for SPP and MIP
  • Supporting the Project Leaders with other tasks when required
  • Work closely together and coordinate on a constant basis with the MIP and SPP Finance specialist

Required Qualifications, Competences and Experience

Qualifications and professional experience

  • Bachelor’s degree in Business Administration or related field
  • Experience of at least five years in a similar position in public sector or donor organization
  • Proficiency in ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. Word, Excel and Power Point).
  • Very good knowledge of English




Other knowledge and additional competences

  • Outstanding knowledge of procurement
  • Communication skills
  • Interpersonal skills
  • Problem solving skills
  • Reliability
  • Integrity
  • Critical thinking skills
  • Teamwork and collaboration skills
  • Work ethic
  • Project management skills

Interested candidates should submit their application (motivation letter, updated CV, certificates and references) until 2nd November 2022 at 4:00 PM, by e-mail to recruitment-rw@giz.de. All attachments should be put together in one PDF file not larger than 2 MB. Please quote the job title in the subject.

GIZ is an equal opportunities employer and is committed to the full inclusion of all qualified candidates. This includes the provision of reasonable accommodation, if needed, in order to participate in the job application and interview process and to perform essential job functions. Please let us know, if you have any particular requirements should you be invited for assessment/interview or that you wish us to take into account, when considering your application. 

Women and persons with disabilities are particularly encouraged to apply.

Only shortlisted candidates will be contacted for test and interview.

GIZ Office Rwanda

KN 41 St. / Nr.17, Kiyovu

P.O. Box 59, Kigali,

Rwanda

GIZ Office Rwanda reserves all rights!










Strategic Advisor – Targeted Skills Development at Tony Blair Institute for Global Change: Deadline: 18-11-2022

0

Strategic Advisor – Targeted Skills Development

Job Reference: tbigc/TP/5126/680 #LI-NM1

Fixed Term Contract – Minimum 2 years

Kigali, Rwanda

Relocation assistance may be provided for the successful candidate if required.

The Tony Blair Institute in collaboration with the Rwanda Development Board (RDB) and Ministry of Education (MINEDUC) is recruiting a Strategic Advisor to support the Government of Rwanda in talent identification, skills pipeline development, partner coordination and preparation of the human capital aspects of investment deals with a focus on skills development for the Vaccine Manufacturing, Global Business Services, as well as Tourism and Hospitality sectors.




Job Introduction

For this role, we are looking to hire a Strategic Advisor with experience and expertise on government advisory, particularly on issues of employment policy, job creation and skills gap analysis and development.  The Strategic Advisor will lead and drive the implementation of policy instruments, strategies, and special projects on skills with the Government of Rwanda. The post holder will join a fast-growing team of TBI Rwanda and will work closely with the Delivery Manger and report to the Country Director.

The post holder will directly support two key institutions within the Government of Rwanda in targeted skills development, namely the Rwanda Development Board Chief Skills Office as well as the Office of the Hon. Minister of State within the Ministry of Education.

The position is full-time, with a minimum duration of 2 years and based in Kigali, Rwanda and starts as soon as possible on the identification of a suitable candidate.  Relocation assistance may be provided for the successful candidate if required.




Key Responsibilities

The post holder will receive an overall guidance from the Country Director and will be directly working with the Country Delivery Manager as well with the senior counterparts in the Rwanda Development Board and the Ministry of Education in setting out the strategic and implementation plan for the workstreams. The overall responsibility of this post-holder will include setting out workplans and implementation strategy; driving implementation with respective counterpart institutions and stakeholders; preparing periodic updates and reports; developing and managing relationships with direct counterparts and key actors in the ecosystem; and actively looking out for opportunities for TBI’s further in-country program development. The specific workstream related duties include:

  • Support the preparation of the skills component of the opening of Rwanda’s biopharma industry
  • Provide immediate support to the office of the Minister of State in charge of ICT and TVET at the Ministry of Education to prepare the skills component of the opening of Rwanda’s biopharma industry, including support towards the operationalisation of the African Biomanufacturing Institute and other strategic projects
  • Work closely with TBI Advisor Manufacturing and Vaccine Manufacturing taskforce on the human capital workstream for upcoming manufacturing plant establishment
  • Work with Universities and TVET providers in developing workforce pipeline (incl. assessment chains and related logistics)
  • Develop regular skills snapshots to senior counterparts
  • Assess implementation status of National Skills Development and Employment Promotion Strategy (NSDEPS)​
  • Work with counterparts in the RDB Chief Skills Office to prepare regular implementation update of NSDEPS
  • Support mid-term evaluation of NSDEPS
  • Work with RDB CSO and implementing stakeholders to fast-track implementation of agreed upon actions in the strategy
  • Support RDB CSO and Hon. MoS in charge of ICT and TVET in skills pipeline development​
  • Support/Lead the development of a system within RDB for carrying out a National Skills Audit across national priority areas and sectors
  • Develop in-house capability to run a periodic National Skills Audit
  • Assess the existing system and propose areas to be strengthened in order to carry out labour market analytics, analyse skills needs, assess skills gaps and forecast future skills with regard to future prospects for employment in terms of economic sectors, occupations, qualification and skills
  • Lead the analysis of various skills datasets (including from the councils) to be used for policy, curriculum, program designing, decision making and so forth
  • Supporting RDB in providing skills advisory service for different line ministries, sectoral institutions, investors and the academia establishments
  • Working towards bringing Rwanda into the skills map through listing of Rwandan talent on the ‘World Skills Organisations’ (WSO)
  • Supporting the Sector Skills Council in carrying out their function
  • Establishing a Secretariat and instilling a system for bringing together and supporting the functions of the sector skills councils
  • Supporting the operationalised Sector Skills Councils in carrying out their core functions – identifying needed skills




Person Specification

We are searching for an experienced Strategic Advisor to work closely with RDB and MINEDUC to unlock the full potential of the Rwandan workforce, both in-country and the diaspora. The Advisor will benefit from being part of the TBI Rwanda team, a network of experienced advisors based at the centre of government and in key ministries and institutions supporting the government’s agenda for economic transformation.

This is a role in a fast-paced government, working within complex policy areas that are highly scrutinised. Therefore, the successful candidate for the role should be able to display the majority of the following:

  • A BA or Master’s degree in Education Management, Economics, Political Science or a related field
  • Significant experience in project implementation in the areas of employment policy, job creation and skills development in Sub-Sahara Africa
  • Broad and comprehensive experience in a related field such as policy development and/or in education, project design and management with multiple stakeholders across various sectors and have good skills to work closely with Skills Development sector partners
  • Experience in advising senior stakeholders including government counterparts on issues of social policy, education, economic policy. Preferably in Sub-Sahara Africa
  • Strong reporting, organisational and communications skills, ability to meet deadlines, flexibility, resourcefulness, patience, time management, facilitation skills, diligence and ready to work under pressure
  • A proven ability to inspire, coach and develop others, including people from different backgrounds and cultures
  • Strong understanding of the context of funding arrangements and models from development partners

To apply please visit our website via the link https://careershub.institute.global/members/modules/job/detail.php?record=680 and apply online.

Closing Date:18/11/2022

Click here for details & Apply










Strategic Advisor– E-Commerce at Tony Blair Institute for Global Change: Deadline: 18-11-2022

0

Strategic Advisor – E-Commerce

Job Reference: tbigc/TP/5126/679 #LI-NM1

Fixed Term Contract – Minimum 2 years

Kigali, Rwanda

Relocation assistance may be provided for the successful candidate if required

The Tony Blair Institute in collaboration with the Ministry of Trade & Industry and Rwanda Development Board (RDB) is recruiting a Strategic Advisor to support the implementation of the e-commerce policy, operationalisation of its instruments, and increasing exports to China and other international markets.




Job Introduction

We are looking to hire a Strategic Advisor with experience and expertise on government advisory, particularly on international trade. The Strategic Advisor will lead and drive the implementation of policy instruments and special projects on E-Commerce with the Government of Rwanda. The post holder will join a fast-growing team of TBI Rwanda and works closely with the Delivery Manager and reports to the Country Director.

The post holder will directly support two key institutions within the Government of Rwanda in, namely the Rwanda Development Board as well as the Ministry of Trade & Industry.

Key Responsibilities

The post holder will receive an overall guidance from the Country Director and will be directly working with the Country Delivery Manager in setting out the strategic and implementation plan for the workstreams. The overall responsibility of this post-holder includes setting out workplans and implementation strategy; driving implementation with respective counterpart institutions and stakeholders; preparing periodic updates and reports; developing and managing relationships with direct counterparts and key actors in the ecosystem; and actively looking out for opportunities for TBIs further in-country program development. The specific workstream related duties include:

E-Commerce Workstream – support to MINICOM

  • Conduct analysis of the policy coherence with other relevant policy instruments in support to e-commerce adoption, and provide input on the draft policy
  • Perform analysis of existing legal instruments to ensure that there is conformity of E-Commerce related laws to international best practices specifically in online consumer protection, validity and enforcement of electronic communications and contacts, cyber security related issues and protection of intellectual property rights
  • Operationalise the National E-Commerce Council as an oversight, supervisory and coordination body of e-commerce sector
  • Undertake a multi sector wide capacity needs assessment and make a proposal on required capabilities across all e-commerce actors
  • Provide support in setting up a mechanism for e-commerce data collection and dissemination to inform industry monitoring and performance
  • Assist in the development of roadmaps and strategies to leverage Rwanda’s partnerships, logistics and trade facilitating agencies, innovation hubs and funds, towards positioning Rwanda as a reginal e-commerce hub




E-World Trade Platform (eWTP) Workstream – support to RDB

  • Provide strategic advice to RDB on the implementation of eWTP and identify additional opportunities to drive e-commerce and support Rwandan firms to engage in global trade
  • Conduct economic analysis and develop strategies to boost Rwanda’s trade and export competitiveness, particularly:
  • Conduct economic analysis of trade statistics, sectoral performance, market and microeconomic analysis for exporting firms/companies to enhance export competitiveness
  • Support RDB in repositioning of Rwanda with regards to export diversification and value addition, with a focus on the Chinese and the middle east market
  • Develop a sales and marketing strategy to increase Rwandan exports:
  • Structure and drive the online and on-ground marketing strategies to increase Rwandan product sales volumes on eWTP with Alibaba Group and through other 1-2 top trade platforms in the Middle East
  • Identify top 20 firms with potential and design a suitable marketing strategy to increase sales in the China under the eWTP and another 10-15 companies for sales in the Middle East market
  • Assist RDB in organising and coordinating online and offline promotional events, facilitating B2B sessions with Chinese and middle east buyers and advising Rwandan Exporters to meet buyers’ requirements
  • Structure and drive tourism marketing to increase tourism through e-commerce platforms (post Covid-19)




Person Specification

We are recruiting an experienced Strategic Advisor to work closely with MINCOM and RDB to tap into the full potential of e-commerce and the special partnership with Alibaba Group, and to position Rwanda to access greater global trade opportunities in the post-Covid investment climate. The Advisor will benefit from being part of the TBI Rwanda team, a network of experienced advisors based at the centre of government and in key ministries and institutions supporting the government’s agenda for economic transformation.

This is a role in a fast-paced government, working within complex policy areas that are highly scrutinised. Therefore, the successful candidate for the role should be able to display the majority of the following:

  • A BA or Master’s degree in Economics, Finance, Marketing, Business, or a closely related field
  • Experience in working with/in government institutions in implementing policies and ideally with some experience within the private sector
  • Experience working with the Asian/Chinese, middle east market and international investors is an advantage
  • Strong analytical & research skills; excellent marketing, business writing, presentation skills, negotiation and verbal communication skills (in English)
  • Proficient in oral and written English; knowledge of Mandarin Chinese and/or Arabic is an added advantage
  • Flexibility, resourcefulness, and a can-do attitude
  • Work collaboratively with colleagues and perform other duties as reasonably required to achieve the goals of your team and the Institute

To apply please visit our website via the link https://careershub.institute.global/members/modules/job/detail.php?record=679 and apply online.

Closing Date:18/11/2022










Driver and Logistics Assistant at HOPE International : Deadline: 04-11-2022

0

FULL JOB SUMMARY 

Drive HOPE International staff and materials and helps with pickup and delivery of HOPE related business. To ensure that HOPE staff and any other persons authorized to be transported in the HOPE vehicles, are safely and efficiently transported to the required destinations.  In addition, the driver & Logistics Assistant will ensure that driving and logistics Services are rendered to HOPE International staff members and visitors in an effective and efficient manner.

RESPONSIBILITIES

  1. Driving and maintaining HOPE vehicles in a professional, conscientious, and safe manner; and complying with local road traffic laws
  2. Checking the vehicles assigned to him/her on daily basis (spare tires, oil levels, battery, emergency tool kits, fuel level, first aid kit etc.) and reporting any problems (damage, mechanical, etc.) to the immediate supervisor.
  3. Ensure that HOPE car is fueled, maintained, and cleaned all the time
  4. Ensuring that the vehicles assigned to him/her are kept clean, inside, and outside at all the times
  5. Being responsible for the safety and security of the passenger on board
  6. Timely reporting any accidents or incident involving HOPE vehicles, other vehicles, or pedestrians to immediate supervisor
  7. Making sure that the proper procedures for insurance claims is followed at the time and scene of any accident and timely reporting to the immediate supervisor
  8. Being responsible for any loading or offloading of the vehicle he/she is driving
  9. Always Observing all security policies and guidelines
  10. Maintaining all reports in the vehicle logbook (start and end kilometers, servicing fuel, consumption date and quality & general vehicle condition)
  11. Following up insurance and taxes for all HOPE vehicles
  12. Providing monthly fuel consumption report and fuel usage analysis
  13. Assisting in carrying out such activities as purchase of materials for vehicles maintenance
  14. Supervising and monitoring the condition of all HOPE vehicles and their basic maintenance in collaboration with contractors
  15. Support staff in travel arrangements for field visits and other program activities
  16. Book lodging for HOPE visitors and organizing for all necessary logistics
  17. Solicitation of quotation in the process of booking for retreats, staff meeting and training

Qualifications

  • Personal confession of Christian faith and commitment to the mission and vision of HOPE International
  • Passion and willingness to learn about Savings Group programs, methodologies, and systems.
  • Experience of at least 3 years in a busy business environment and excellent driving skills
  • Extensive experience in transportation logistics
  • A valid driving license CAT B and D and excellent driving skills
  • Able to speak in Kinyarwanda and English
  • University degree in Finance, Accounting, Administration, or similar field study is added value.

HOW TO APPLY

Submit by O4th November 2022, your candidacy to HOPE International by emailing hoperwanda.recruitment@hopeinternational.org

Please include:

  • Motivation letter
  • CV
  • Degrees and certificates
  • Recommendation of your church









Regional Manager at The Farmfresh Food Company Ltd : Deadline: 26-10-2022

0

Regional Manager, The FarmFresh Food Company Ltd

We are looking for an experienced Regional Manager to head up the production and operations to increase our sales in the East African Economic Community and beyond. Part of the job will be product development for these new markets. We need someone to focus on process improvement, so our ideal candidate should have logistics, operations commercial and lean manufacturing experience. You must keep on top of preventative maintenance and inventory management, so you should have strong vendor management skills for dealing with third parties. Our ideal candidate has at least a master’s degree and experience in a similar sector with exposure to food processing and warehousing, logistics and deliveries, across boundaries and continents. It is essential that you are a confident deal maker across cultural boundaries. A large element of this job is training and skills transfers so candidates with coaching and leadership qualifications are highly desired.




 

Duties and Responsibilities

  • Oversee the expansion to new customers across the East African Economic Community
  • Supervise all departments, including assembly line and shipping and transportation
  • Hire, coach and train new staff members
  • Maintain a staffing schedule
  • Deliver production and sales reports to upper management

Requirements and Qualifications

  • Masters Degree
  • At least 10 years of international experience, including working in multiple African countries
  • Experience in food commodity production and commercialisation
  • Deep understanding of logistics of food commodities in the region
  • Experience bringing operations to scale, increase profitably
  • Experience working across both profit and not profit sectors
  • Experience setting up smooth and efficient supply and delivery networks
  • Strong communication and organizational skills
  • Management and lean manufacturing experience
  • Continual improvement process experience
  • Experience coaching and mentoring
  • Experience working in the humanitarian sector is a bonus
  • Fluent in English and French is a bonus

Remuneration

  • Engaged initially as a consultant on a performance related payment schedule

This job is open to both Rwandan and international applicants. Please send a cover letter and full CV to info@farmfresh.rw by 26th October 2022 










Language International Expert at Expertise France : Deadline: 28-10-2022

0

Job description: short term International expert to build capacities of English language teachers at IPRC Tumba

Rwanda Polytechnics has signed a financial agreement with the French Development Agency (AFD), for the implementation of a pilot project in the district of Rulindo. Expertise France, the French Agency for international technical expertise, has been asked to support the implementation of the project during the first 3 years.




To do so, Expertise France is currently recruiting a short term International expert to build capacities of English language teachers at IPRC Tumba

Tasks

  • Identify list of resources for English teaching/learning
  • Identification of learning software for English teaching/learning
  • Provide coaching to English teachers on the use of the placement test
  • Capacity building on innovative teaching methodology and development of teaching content based on action oriented pedagogy: For each training session:
    1. Prepare the training program and send it for validation to the Vocational training and Capacity building expert;
    2. Prepare all the material and necessary handouts to be used in the training and send it for validation to the Vocational training and Capacity building expert;
    3. Develop the evaluation sheet in line with the guidance of the project Monitoring & Evaluation Expert;
    4. Conduct a daily management of the training including daily attendance list;
    5. Conduct a pre-test the 1st day of training;
    6. Deliver the training session;
    7. Conduct a post-test the last day of the training session;
    8. Provide written report using the Project’s template and send it for validation to the Vocational training and Capacity building expert.
  • For each classroom observation: Classroom observation report with individual comments
  • Support IPRC Tumba to define extra curricula activities and support their implementation: Report on extra curricula activities showing the different activities put in place and recommendation to maintain it in the coming years

Required experience and competencies

  • Postgraduate degree in Teach English as a foreign language (TEFL) or reputed certificate (i.e. Cambridge CELTA, Trinity CertTESOL)
  • At least 5 years of experience in building capacities of English teachers
  • Experience in the development and use of language placement tests
  • Experience in developing extracurricular activities to promote and develop practice of English language




How to apply 

Please note that application documents would be forwarded to this email:kiba.muvunyi@expertisefrance.fr  and the deadline 28th /10/2022. 

Notes: Application documents should contain a CV, cover letter and certificates,

Kindly note that Expertise France will not be able to notify all the applicants. Only candidates who have been selected will be contacted.










Key Account Manager Solid’Africa Community Benefit Company at Solid’Africa : Deadline: 23-10-2022

0

We are looking to bring on board an individual to oversee client accounts, with a focus on growing them for client  satisfaction.

The preservation of dignity, acceleration of the recovery process, and the promotion of health equity for  vulnerable patients in public hospitals is the mission of Solid’Africa. We are a Rwandan NON PROFIT  organization founded in 2010, dedicated to feeding low-income patients who cannot afford to pay for their  meals during their hospital stay. We diligently uphold Empathy, Equity, Dignity, Integrity, Sustainability, and  Volunteerism as our core values.




Our passion is food, we believe FOOD IS MEDICINE. We aim to develop close relationships; use our experience,  global exposure, and know-how to provide customized, nutritious, and healthy meals to our partners (paying and  non-paying) to ultimately achieve dignity and equity for all patients in African Health Systems. We are not just in  the business of food; we also deliver hygiene and medical support to low-income patients in Rwandan public  hospitals. At Solid’Africa, we bring together individual, corporate bodies, foundations, and the Government of  Rwanda to create a system that thrives on intersectional help. Learn more by visiting www.solidafrica.rw

Position Purpose  

As Key Account Manager (KAM), you will develop key customer accounts for Solid’Africa CBC according to defined  objectives and build long-term strategic partnerships to support the scale-up phase of the meal provision services.  Furthermore, you will lead the development and ensure the implementation of plans that are aligned with overall  business and customer requirements.




Position Snapshot  

  • Location – HQ Nyagahinga, Rusororo, Kigali.
  • Functional Department – Finance reporting to CFO
  • Contract Type – Fixed Term, renewable.
  • Travel – 50%

What We Offer at Solid’Africa  

  • A chance to be a changemaker supporting vulnerable patients.
  • A dynamic working environment where your ideas will be heard.
  • Genuine opportunity to develop a client base and grow with it.
  • Competitive remuneration and incentives based on the developed portfolio size.

Activities of the Key Account Manager at Solid’Africa CBC  

  • Define and drive existing customer account requirements by regular contact, leading to the adoption of  additional value-added menus as and when developed by the production team.
  • Formulation, development, and implementation of a sales and marketing strategy with the aim of increasing  the customer base.
  • Following up on the marketing strategy to ensure the leads generated are visited, their requirements  understood, and that services proposed to them are negotiated and deals closed.
  • Analyzing the local food supply market in line with client requirements and proposing action for maintaining  competitiveness.
  • Acting as the main point of contact between the clients and internal teams.
  • Collaborate mainly with the kitchen production team to drive new business opportunities and customer  retention strategies.
  • Measuring and reporting on the impact and outcome of marketing and selling campaigns.
  • Inculcate in other team members at Solid’Africa a culture of upselling to give the company more visibility.
  • Complete other duties as assigned, to meet the ongoing needs of the company.




What will make you successful  

  • At least 3 years of key account management experience in the food service industry and over this period you  have successfully delivered on building and maintaining a portfolio.
  • Your experience should ideally be backed by an academic degree in a business field and a professional  certification in sales and marketing.
  •  A good understanding of the local Rwandan food market.
  • Strong technical knowledge of food and nutrition and the functioning of a commercial kitchen or a mass  production line.
  • Understanding well all sales functions i.e. marketing, customers, retention, etc.
  •  Keen with attention to detail (include “food is medicine” at the top of your application).
  • Good written and oral communication in English & Kinyarwanda, working knowledge of French will also be a  great asset but not mandatory.
  • Strong planning and analytical skills with a systematic approach to work for quick decision-making.

We are a team of about 100, all committed to the core mission of Solid’Africa. If you feel you are the right  individual and our requirements describe you, we would love to hear from you.

Reach us at sandra@solidafrica.org with a copy to info@solidafrica.org Briefly let us know how you relate to our cause,  what you would do differently to address the challenge and how having you on board will help in achieving our  mission.

This position MUST report to the office to start on the 14th of November 2022.

Applications will be received until 23rd October 2022 with successful candidates being notified by 25th October  2022 and interviews conducted by 28th October 2022.










Supply Chain Manager at Solid’Africa Community Benefit Company at Solid’Africa : Deadline: 23-10-2022

0

We are looking to bring on board an individual who will set up an efficient supply chain system that ensures we  reach all the intended beneficiaries of our programs in Rwanda.

The preservation of dignity, acceleration of the recovery process, and the promotion of health equity for  vulnerable patients in public hospitals is the mission of Solid’Africa. We are a Rwandan NOT FOR PROFIT  organization founded in 2010 and dedicated to feeding low-income patients who cannot afford to pay for their  meals during their hospital stay. We diligently uphold Empathy, Equity, Dignity, Integrity, Sustainability, and  Volunteerism as our core values.




Our passion is food, we believe FOOD IS MEDICINE. We aim to develop close relationships; use our experience,  global exposure, and know-how to provide customized, nutritious, and healthy meals to our partners (paying and  non-paying) to ultimately achieve dignity and equity for all patients in African Health Systems. We are not just in  the business of food; we also deliver hygiene and medical support to low-income patients in Rwandan public  hospitals. At Solid’Africa, we bring together individual, corporate bodies, foundations, and the Government of  Rwanda to create a system that thrives on intersectional help. Learn more by visiting www.solidafrica.rw




Position Purpose  

As Supply Chain Manager (SCM), you will re-engineer our supply and logistical processes to meet the expanded  demand for our services. You will Coordinate; Organize; and oversee all activities involved in the Identification;  Acquisition; Production; and Distribution of Solid’Africa’s material resources to support growth strategies and  fulfill its mission and vision. The SCM will manage complex cross-functional projects to successful and timely  decision points while supporting distributed supply chain operations efficiency and capacity utilization

Position Snapshot 

  • Location – HQ Nyagahinga, Rusororo, Kigali.
  • Functional Department – Finance reporting to CFO
  • Contract Type – Fixed Term, renewable.
  • Travel – 30%

What We Offer at Solid’Africa  

  • A chance to be a changemaker supporting vulnerable patients.
  • A dynamic working environment where your ideas will be heard.
  • Genuine opportunity to develop a supply chain system, manage it and grow with it. − Competitive remuneration and incentives based on performance.




Activities of the Supply Chain Manager at Solid’Africa CBC  

  •  Development of an appropriate supply chain strategy.
  • Leading the supply chain team that comprises of the central warehouse and logistics staff in the execution  of best practices.
  • Directing and coordinating global supply chain functions to ensure the warehouses have sufficient supply for continuous kitchen operations.
  • Setting the criteria for selecting and assessing the ability of suppliers and vendors to maintain a constant  supply.
  • Negotiation of prices for locally available raw materials with farmers and other producers.
  • Development of policies to maximize operational efficiencies for production.
  • Keeping abreast with the local food supply dynamics.
  • In conjunction with the operations team, identify optimal shipment and transportation routes.
  • Being the lead in warehouse safety management.
  • Management and minimization of operational and reputational risk associated with food.
  • Training and guiding of direct reports as well as situational awareness for the other staff members.
  • Performance of any other duties related to the supply chain as may be assigned.




What will make you successful  

  • At least 3 years of supply chain management experience and over this period you have successfully  managed a centralized warehouse.
  • Your experience should ideally be backed by an academic degree in a business field and a professional  certification in supply chain management and/or purchasing and supplies.
  • Empathetic and compassionate with the desire to bring about change
  • A good understanding of the local Rwandan food market.
  • Understanding well all supply functions i.e. procurement, warehousing, logistics, etc.
  • Keen with attention to detail (include “food is medicine” at the top of your application).
  • Good written and oral communication in English & Kinyarwanda.
  • Strong planning and analytical skills with a systematic approach to work for quick decision-making.

We are a team of about 100, all committed to the core mission of Solid’Africa. If you feel you are the right  individual and our requirements describe you, we would love to hear from you.

Reach us at sandra@solidafrica.org with a copy to info@solidafrica.org Briefly let us know how you relate to our cause,  what you would do differently to address the challenge and how having you on board will help in achieving our  mission.

This position MUST report to the office to start on the 14th of November 2022.

Applications will be received until 23rd October 2022 with successful candidates being notified by 25th October  2022 and interviews conducted by 28th October 2022. 

Team Solid’Africa.










 

Cashier at U.S. PEACE CORPS RWANDA:Deadline: 31-10-2022

0

Vacancy Announcement:

CASHIER

BACKGROUND

The Peace Corps is an independent U.S. Government agency that sends American volunteers around the world to aid countries to fulfill their development needs.  The three goals of the Peace Corps are:

  • To help the people of interested countries in meeting their needs for trained men and women;
  • To help promote a better understanding of Americans on the part of peoples served;
  • To help promote a better understanding of other people on the part of Americans.

The Peace Corps currently operates in 65 countries, with over 7,000 American volunteers of all ages and backgrounds.

Peace Corps originally opened its program in Rwanda in 1974, working for 20 years before closing its offices in 1994. It reopened its program in 2008 and Peace Corps Volunteers are currently working in two sectors (Education and Health).  We are seeking an enthusiastic individual who is a team player and self-starter with moral integrity to fill this vacancy.




BASIC FUNCTION 

Under the supervision of the Director of Management and Operations (DMO), the incumbent acts as the principal class B cashier for the Peace Corps office. S/He is responsible for local currency and dollar funds. S/He is responsible for accountability, examination, safekeeping, replenishment, reconciliation, and processing of all cash disbursements and collections via Peace Corps Imprest Fund ensuring that all such payments are valid, authorized, and properly documented and recorded.  Cash disbursements may also include Electronic Funds Transfer (EFT) and Mobile Money transactions. The Cashier deals directly with the US Disbursing Office, local banks, vendors, Peace Corps/Rwanda staff, contractors, and Volunteers.

The Cashier is also responsible for a variety of additional financial and administrative tasks (both projects and regular tasks) as assigned by the DMO.  These could include Travel Authorizations and Vouchers, Timekeeping, Purchase Card use and reconciliation.

DUTIES AND RESPONSIBILITIES

Before the staff member is granted a permanent designation as a cashier, the staff member must complete a cashier course and pass an examination.  After receiving Cashier Designation, the Cashier is personally accountable for funds in local currency and USD; the amount is adjusted as necessary.

PC Office daily cashiering tasks

  • Performs daily cash counts, balances and reconciles funds
  • Prepares cash payments, disbursements and collections in RWF and US dollars
  • Review and closes Cashier Vouchers or Bureau Vouchers (BV), requests cash replenishments
  • Prepares vouchers to send to HQ
  • Ensures all documentation is complete and accurate before transacting
  • Conducts accommodation exchanges for US staff
  • Processes interim advances and ensures clearance within 3 days
  • Maintains up-to-date cashier’s statement of accountability worksheet
  • Maintains up-to-date knowledge of the  Cashier User Guide (CUG) manual and Peace Corps manual
  • Clears advances within 72 hours and reports issues with outstanding advances to DMO.




Weekly/monthly cashiering tasks

  • Prepares cashier replenishment vouchers
  • Prepares cashier reconciliation statements
  • Processes sub-cashier deposits and advance clearance
  • Monitors and anticipates cash flow expenditures to maintain sufficient cash for Peace Corps operations while remaining below authorized accountability levels

Bank transactions

  • Withdraws cash from the bank
  • Assist with opening of Peace Corps Volunteer (PCV) bank accounts
  • Follows up with I&M Bank on PCV bank and Principal PC account issues
  • Serves as primary point of contact with local bank officials

Finance and Accounting tasks

  • Enters all cash transactions into ForPost on a real-time basis, coding all payments and collections according to policy in the Peace Corps Manual and the Overseas Financial Management Handbook.
  • Maintains all records of and ensures the safekeeping of all accountable forms, including collections forms, cashier reimbursement vouchers and/or accountability report forms, and deposit slips.
  • Maintains accurate and current files of sub-vouchers, cashier replenishment requests, purchase card and travel card, reconciliation and verification documents, Financial Services Center (FSC) Charleston reports, and all other relevant cashier documents
  • Recommends possible solutions to the DMO about financial issues or the establishment of suitable control procedures.  Tracks exchange rates.




REQUIRED QUALIFICATIONS 

Education:

Bachelor’s degree in Finance, Accounting, Business or related field.

Prior Work Experience:

Minimum 3 years of experience in Accounting, Bookkeeping, Cashiering, Banking or related field required.

Language Proficiency:  

English and Kinyarwanda (speaking/reading/writing) are required. Candidates will take a proficiency test.

Skills and Abilities:

  • Ability to work a wide range of problems in collections, payments and in reconciling sub-cashier accounts with accountability
  • Ability to work effectively with a team.
  • Ability to work independently as needed to support the group effort
  • Ability to maintain focus on details, prioritize, multi task, and remain calm under pressure.
  • Agility and flexibility with changing priorities and new situations.
  • Ability to obtain a background security clearance from the US Embassy
  • Excellent knowledge of computers, with skills in Microsoft Word, Excel, Outlook, and the Internet.  Candidates will take a proficiency test.

Interested candidates must submit via email ONLY CV/resume and a cover letter through Job in Rwanda “Apply” button below by October 31, 2022. The title of the position should be clearly marked in the subject line of the email message. Only short-listed candidates will be contacted.

The Peace Corps is an equal opportunity agency.










Flight Deck Crew – A330, B737, CRJ900, DHC8-Q400 at RwandAir Ltd: Deadline:November 30, 2022, at 4 PM local time

0
  1. Minimum Experience and Qualifications – Captains
  • Current License of EASA / FAA / ICAO ATPL
  • Current First Class Medical Certificate
  • Type rating on license
  • We will consider any Airbus FBW aircraft / B737 classic / CRJ200
  • ICAO English proficiency level 4 minimum
  • Clean history of accidents/incidents
  • Total flying time of 5,000 hours
  • 1,500 hours in command
    • 500 hours on applicable type
  • Training qualifications an advantage





Minimum Experience and Qualifications – First Officers

  • Current License of EASA / FAA / ICAO ATPL
    • CPL with Frozen ATPL will be considered
  • Current First Class Medical Certificate
  • Type rating on license
  • We will consider any Airbus FBW aircraft / B737 classic / CRJ200
  • ICAO English proficiency level 4 minimum
  • Clean history of accidents/incidents
  • Total flying time of 1,500 hours
  • 500 hours on applicable type
  1. Terms:
  • Industry-leading salary including;
  • Accommodation allowance
  • Local transport allowance
  • Medical cover
  • Commuting tickets to/from home base
  • Open-end contract subject to local labour.




6.   To apply:

Provide an application letter to include;

  • Recent Curriculum Vitae;
  • Relevant pilot license, certificates, and ratings;
  • Copy of current passport;
  • Availability

Please send your application to recruitment@rwandair.com before November 30, 2022, at 4 PM local time.

NB:  Only shortlisted candidates will be contacted










Communication Officer at RwandAir Ltd : Deadline:October 21, 2022

0

Job Purpose

Maintain and enhance the company’s reputation for quality, reliability and customer satisfaction. Manage the public relations aspect of the Airline and handle all communications sent to the public.




  1. Key Duties and Responsibilities;
  • Manage the airline’s brand and reputation from strategic planning to tactical activities;
  • Develop and maintain positive media and public relations portraying RwandAir as a responsible corporate citizen;
  • Ensure the public views the organization favourably for increased customer retention and loyalty;
  • Build and constantly update the airline’s media databases;
  • Prepare and dispatch press releases;
  • Coordinate media interviews with company reps and ensure all opportunities are fully vetted;
  • Ensure effective media coverage of the airline’s events/initiatives on traditional and new media;
  • Implement and constantly review the airline’s corporate communication strategy to achieve the highest level of effective communication, customer preference, and satisfaction;
  • Manage the airline’s social media accounts and constantly develop creative content optimized for search engines and designed aimed at brand awareness, increased audience,
  • Develop strong relationships with media reps;
  • Develop and maintain regular publications such as newsletters, releases, and email announcements inflight magazines for both internal and external communities;
  • Conduct and disseminate market research info for product development and positioning.
  • Any other duties assigned by the supervisor




  1. Desired Profile: Required education, Experience, and Abilities 
  • Bachelor’s degree in Marketing, Communications, Journalism, Public Relations;
  • At least 2 years of experience handling marketing communications projects;
  • Experience in handling corporate social media accounts;
  • Excellent verbal, written, and interpersonal skills;
  • An excellent command of English, French and Kinyarwanda languages (written and verbal) is required;
  • Proficiency in Microsoft Office;
  • Ability to respond quickly to change;
  • Good time management and organizational skills;
  • Ability to work in a multi-cultural environment;
  • Creative and innovative;
  • Must be a team player and eager to learn.




How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Medical Certificate ;
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 21, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

 

Click here to visit official website & Apply










Manager, Products and Ancillary Development at RwandAir Limited: Deadline:October 25, 2022

0

RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified, and competent candidates to fill the following position:




  • Job Title:                   Manager, Products and Ancillary Development
  • Reports to:                Senior Manager, Global Sales Operations
  • Department:             Commercial
  • Duty Station:            Kigali

Job Purpose

The primary role of the Manager, Products and Ancillary Development is to maximize sales and revenue by introducing and enhancing existing ancillary products through different channels across the entire network.  Supports the commercial team in implementing initiatives that serve to promote ancillary products online, on board, at airports, and through business partners. Manages the day-to-day ancillaries’ sales ensuring productivity and profitability on identified activities/projects. Strong commercial acumen, analytical capability and sales/business development experience are required.




Key Duties and Responsibilities:

  • Actively and credibly contribute to the airline’s revenue growth opportunities
  • Identifies performance gaps and recommends new opportunities for growth and revenue maximization.
  • Develops studies and cost-effective proposals on new internal and external projects to improve existing ancillary revenues across the entire network.
  • Day-to-day management of the ancillary revenue projects including liaising with suppliers and system providers to ensure accurate reports and flow of information are disseminated to all concerned promptly
  • Develops processes and assessment tools to monitor the performance of products, channels, routes, and stations and generate reports to keep track of the take-up rates and revenue achieved.
  • Initiates/builds on business relationships with existing and potential business partners, suppliers and service providers to ensure continuity and development of products and ancillaries.
  • Conducts market research and benchmark studies to keep up-breast with new trends and market development as well as competitors’ practices concerning products and methodologies, thereby, recommending new opportunities for ancillary revenue streams
  • Identify and implement tactical campaigns to boost ancillary sales
  • Provide regular reports (including both data and commentary) on Ancillary Revenue achievements, providing senior management with insight into product/channel/route trends and issues, recommending actions where appropriate
  • Develop and maintain relationships with peers at airlines as well as other related businesses including hotels, government development agencies, tour operators, etc
  • Market and promote Rwanda as a destination, the City of Kigali to the global aviation industry and related businesses
  •  Negotiates prices, initiates agreements and contracts with external parties and providers; manage the day-to-day relationship with suppliers (hotels, tour operators, insurance…)




Desired Profile: Required education, Experience, and Abilities

  • Bachelor’s degree in Business Management, statistics, economics and other related disciplines. Having a master’s degree or diploma in aviation n or other relevant training will be an added advantage
  • At least 7 years of airline experience in sales and marketing, e-commerce and distribution with a minimum of 5 years at a Managerial level in product, sales and ancillary revenue environment
  • In-depth understanding of e-retail technology and the latest innovations, not just in aviation but other related market sectors
  • Track record of identifying new revenue opportunities and increasing ancillary revenues
  • Solid experience in partnership liaison and vendor/agency management
  • Proven achievements in measured revenue and customer service KPIs
  • Strong business and commercial acumen and an interest in the airline industry
  • High level of internet savviness, with a curiosity and enthusiasm for using digital technology trends to enhance the travel experience
  • Excellent planning, organizational skills and time management.
  • Able to work under pressure with a good sense of prioritization with the ability to multi-task
  • Able to anticipate needs from internal and external parties to deliver projects on time
  • Proven negotiation and leadership skills
  • Excellent decision-making abilities
  • Strong communication, presentation, and interpersonal skills




How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Medical Certificate ;
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 25, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

 










Customer Services Agent (Sales) at RwandAir Ltd :Deadline:October 21, 2022, at 4:00 PM local time

0

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa, Europe, and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. We are looking for interested, qualified, and competent candidates to fill the position of:




  • Job Title:       Customer Services Agent (Sales)
  • Reports to      the Sales Supervisor
  • Department: Commercial
  • Duty Station: Kigali/Bujumbura/Harare

Job Purpose

The Customer Services Agent is responsible for providing excellent service to customers in terms of ticketing reservations and WB products to generate sales and ensure customer satisfaction and loyalty.

Duties and Responsibilities

  • Do reservations and ticketing for all WB clients to generate sales;
  • Fare quotes to all WB clients to provide the best applicable fares and generate sales
  • Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
  • Printing and reconciling of sales returns to accounts for daily sales;
  • Promote WB products and services to create awareness and generate sales and revenue;
  • Promote direct telephone sales to reduce distribution costs and generate sales.




Desired Profile: Required education, Experience, and Abilities

  • Degree in Travel and Tourism
  • IATA/UFTAA Diploma/basic airline fares and ticketing
  • At least 2 years experience in a travel agency;
  • English (Spoken: Fluent, Written: Excellent);
  • Knowledge of French will be an added advantage;
  • Customer focus;
  • Good communication skills;
  • Pleasant personality/approachable;
  • Advanced Computer Skills.

How to apply:

  • An application letter addressed to the Director, Human Resources
  • Recent Curriculum Vitae.
  • A photocopy of the Passport.
  • Copies of relevant certificates.
  • One passport photo.
  • Three referees

The deadline for submitting application documents is October 21, 2022, at 4:00 PM local time. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted

 

Click here to visit official website & Apply










Call Centre Agent RwandAir Limited : Deadline: October 30, 2022

0

RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. We are looking for interested, qualified and competent candidates to fill the position of:




  • Job Title:       Call Centre Agent
  • Reports to:     Call Centre Supervisor
  • Department: Commercial
  • Duty Station: Kigali, Rwanda

Job Purpose

The Call Centre Agent will work hand in hand with IBE (online team), Commercial, Operations, Finance, Sales and Outstations teams to respond to customer inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information and Boost customer loyalty by offering a proper experience over the phone and on email with a high level of confidentiality.

Key Duties and Responsibilities;

  • Answering inbound and making outbound calls to learn about their needs, query or complaint related to RwandAir products and services and ensure they are provided with accurate information and assistance.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call centre team members based on trust and reliability.
  • Call and send notifications to passengers in case of flight schedule changes, cancellations or delays.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed Call Centre metrics while providing excellent consistent customer service.
  • Seize opportunities to upsell products or recommendations for products or services that may better suit client needs.
  • Manage inbound and outbound calls in a timely and promptly customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Build sustainable relationships and engage customers by going the extra mile
  • Practicing and ensuring compliance with company policies and procedures.
  • Guide callers through troubleshooting, navigating the company website how to access products or services.
  • Call centre agent assists in informing passengers about security and safety requirements to the passenger in need.
  • Keep the organization’s reputation of professionalism and maintain the loyalty of the passengers and all other stakeholders.




Desired Profile: Education, Experience and Abilities

  • Bachelor’s Degree in Communication, Sales & Marketing, Hospitality Management, Travel and Tourism Management, and Business Studies.
  • Previous experience in customer support roles especially in a Call Centreand having IATA/UFTAA International Certificate is an added advantage.
  • Computer literate.
  • Fluency in English, French, Kinyarwanda, and Swahili is an added advantage.
  • Excellent communication, interpersonal & presentation skills;
  • Strong Organizational, planning & Analytical Skills;
  • Strong telephone and verbal communication skills along with active listening.
  • Familiarity with computers, especially with CRM software, and strong typing skills.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Exceptional customer service skills
  • Ability to diffuse tense situations.
  • Below 25 years of Age.




How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • One passport photo;
  • Three referees

The deadline for submitting applications on October 30, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Click here to visit official website & Apply










Director of Maintenance and Engineering at RwandAir Ltd: November 30, 2022

0

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. We are looking for interested, qualified and competent candidates to fill the position of:




  • Job Title:                   Director of Maintenance and Engineering
  • Reports to:                 Deputy CEO
  • Department:             Maintenance and Engineering
  • Duty Station:             Kigali, Rwanda

Job Purpose

The Director of Maintenance and Engineering is a nominated post holder acceptable by the Authority and reports to the Deputy CEO/ COO. The Director of Maintenance and Engineering is responsible for the management and supervision of all activities in maintenance and engineering including the requirement to ensure that all maintenance is conducted by the approved maintenance program, regulatory requirements, and RwandAir Standards, and that maintenance is conducted by the conditions and restrictions of the AOC. Through the Maintenance Control Manual and other maintenance and engineering manuals, the Director of Maintenance and Engineering is responsible for formulating policies, processes, and procedures for aircraft maintenance and ensuring that all aircraft remain airworthy with all emergency equipment serviceable.

The Director of Maintenance and Engineering shall provide strategic direction and ensure the existence of facilities, equipment, and all resources necessary for delivering quality and safe products. The Director of Maintenance and Engineering shall have direct access to the Accountable Manager for any issues relating to Aircraft Maintenance and Engineering.




Key Duties and Responsibilities;

  • Developing, managing, monitoring, and supervising the organization’s Maintenance and Engineering Management System to meet regulatory and organizational requirements;
  • Planning and budgeting of all maintenance and engineering activities as a way of ensuring that adequate resources are available for the intended tasks;
  • Monitoring and controlling subcontracting service providers to ensure they provide services by the terms and conditions in the contract document or Service Level Agreements;
  • Ensuring maintenance of equipment and tools used in support of maintenance operations and providing a schedule for proactivity maintenance program;
  • Training and coordinating the training of personnel through formal classroom, on-job training, mentoring, and other personnel development exercises to meet current and future organizational needs;
  • Providing facilities, equipment, and technical data that are required for the conduct of maintenance and engineering activities;
  • Ensuring that maintenance and engineering activities are conducted by regulatory requirements, rules, and laws of areas where operations are conducted, RwandAir standards, and that maintenance and engineering activities are conducted by the conditions and restrictions of the AOC;
  •  Liaising with Original Equipment Manufacturers(OEM), subcontractors, suppliers, and any other external entities on issues relating to maintenance and engineering;
  • Coordinating maintenance, planning, and materials section and ensuring exchange of operationally relevant information with other departments;
  • Monitoring of the airworthiness of aircraft to ensure ongoing conformity with all regulatory requirements, organization standards, and procedures;
  • Ensuring effective and efficient maintenance of aircraft and equipment by the approved technical data;
  • Developing policies, processes, and procedures in maintenance and engineering contained in the engineering manuals and ensuring that they are regularly updated to remain current;
  • Correcting non-conformities raised during internal or external audits;
  • Conducting safety risk assessment and ensuring that decisions relating to risk tolerability are made by appropriately qualified and authorized personnel;
  •  Coordinating aircraft delivery and redelivery for lease and purchases;
  • Participate in management review and provide feedback to executive management on areas requiring improvement;
  • Promoting and supporting the implementation of the safety management system within the department;




Desired Profile: Education, Experience and Abilities

  • Graduate degree in engineering coupled with aircraft maintenance and engineering management background and relevant experience in continued airworthiness management;
  • Aircraft Maintenance Engineers License with appropriate airframe and power plant or Avionics ratings or Aeronautical Engineering degree;
  • At least 10 years experience in aviation Maintenance senior management;
  • Familiar with aircraft types operated by the RwandAir;
  • At least 5 years’ previous experience in aircraft maintenance and engineering;
  • Computer literate;
  • Skills in computerized maintenance software;
  • Shall be accepted/approved by the Authority as part of AOC conditions

How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Notarized Relevant certificates;
  • Copy of current passport;
  • Three referees

The deadline for submitting application documents is November 30, 2022. Please send your application to recruitment@rwandair.com NB:  Only shortlisted candidates will be contacted

 

Click here to visit official website & Apply










General Manager at RwandAir Catering RwandAir Catering Ltd : Deadline:November 30, 2022

0

RwandAir Catering Ltd has been in operation since the 1st of August 2014 and is a subsidiary of RwandAir Ltd. Our vision is to be the leading company in Hospitality and Airline services in Sub-Saharan and East Africa. We are looking for an interested, qualified and competent candidates to fill the position of:





DESIGNATION: Your designation shall be as General Manager, and you will report to the Chairperson of the Board of RwandAir Catering Ltd.

Key Duties and Responsibilities: Duties shall include but not be limited to the following:

  • Ensure the Company activities are planned and directed to achieve efficient implementation of business strategy. Affirmed targets and standards for financial performance, Quality, Culture and Legislative adherence.
  • Conduct regular reviews of the Company’s competitive environments and take appropriate measures to increase the market share and ensure that the Company retains its market position as the leading Airline Catering Services provider in the Country.
  • Regularly analyze the financial viability and cost structure and take appropriate measures to monitor and reduce costs concerning the operations and services provided to the customers
  • Facilitate enterprise-wide risk assessments and determine risk appetite and risk limits and develop appropriate plans to mitigate against the risk.
  • Ensure staff motivation and loyalty are improved to minimize staff turnover.
  • Ensure the effective provision, utilization, and protection of the Company’s properties and equipment and other facilities.
  • Drive change in the Company culture, including its values and reputation in the market while taking into account the various stakeholders.
  • Assist RwandAir Ltd in whichever ways possible to achieve its goal and targets




Candidate Back Ground and experience

  • Previous experience in Airline Catering
  • Previous experience and knowledge of Food and Beverage
  • Previous experience in Finance and Budgeting
  • Previous experience in procurement
  • Previous experience in Logistics
  • Previous experience in Administration
  • Knowledge of Fleet management
  • Excellent Man management skills
  • Preferable experience of work in Africa
  • Ability to relate with and understand, authority at a very high level
  • Ability to be “Hands On” when required.

This position requires a hands-on person that can quickly adapt to challenges and the environment of working in a high-pressure industry which is 24/7.

The ability to stay calm and deal with many different authorities working at the airport. By showing and understanding respect for each of these authorities.

Must have the ability to advise/ implement processes and procedures to improve and benefit RwandAir Catering Ltd, RwandAir Ltd and Rwanda.

Must have the ability to train and pass on knowledge to subordinates for succession planning.

Must have the ability to organize and re-structure the organization as and when needed.





How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Relevant certificates;
  • Copy of current passport;
  • One passport photo;
  • Three referees

The deadline for submitting application documents is November 30, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Click here to visit official website & Apply










Schedule Analyst at RwandAir Ltd : Deadline: October 30, 2022

0

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified, and competent candidates to fill the following position:




  • Job Title:        Schedule Analyst (1)
  • Reports to:     Manager, Cargo Planning & Pricing
  • Department:              Commercial
  • Duty Station: Kigali International Airport (KIA)

Job Purpose

To develop, plan and evaluate economically feasible cargo freighter network schedule options that permit maximum utilization of freighter equipment, provide maximum ground time for maintenance at the hub, allow smooth flow of cargo from the point of origin to destination via Kigali hub, and are well integrated with the existing passenger network schedule.




Key Duties and Responsibilities:

  • Planning of 2-3-year Airline schedules with close consideration of cost and revenue forecasts.
  • To plan and communicate to stakeholders short and medium-term schedules to stakeholders
  • To plan and communicate to stakeholders any ad-hoc schedule changes due to various reasons
  • To ensure accurate and correct schedules are displayed (including MCTs and City pairs) in the systems.
  • To plan and optimize aircraft utilization
  • To plan and optimize equipment and capacity based on demand/seasonality
  • Reliable for the management of Airline slots portfolio
  • To plan maintenance requirements
  • To optimize as many O&D connections as possible and plan reliable ground times and bock times.
  • To monitor and report on competition schedules and capacity
  • To effectively plan for charter and other ad-hoc operations
  • To distribute schedule information/bulletins both internally and externally
  • To produce schedule performance reports (competition skeds, utilization, block times analysis, transit/connecting cargo and schedule reliability)
  • To manage a reliable day-to-day operational schedule in liaison with operational Desired




Desired Profile: Required education, Experience, and Abilities

  • Degree in one of the following areas; Mathematics, Statistics, Economics, Finance, and Accounting.
  • At least 1-2 years of work experience in financial or any other business-related field.
  • Understanding of the airline industry’s competitive and regulatory environments.
  • Business/commercial experience.
  • Familiarity with the company’s internal systems and processes.
  • Ability to work on multiple tasks prioritizes work, handle heavy workloads, and meet tight deadlines.
  • Analytical approach to problem-solving.
  • Strong leadership, analytical, interpersonal, and presentation skills.
  • Computer skills (Excel, Word, PowerPoint and Outlook)
  • High level of accuracy, details and ownership which would drive to increase results.
  • Good with numbers.




How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Copies of Notarized Degree/Diploma certificates
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 30, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.










Events Officer at RwandAir Ltd: Deadline: October 30, 2022

0

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified, and competent candidates to fill the following position:




  • Job Title:       Events Officer (1)
  • Reports to:     Brand & Advertising Manager
  • Department:              Commercial
  • Duty Station: Kigali International Airport (KIA)

Job Purpose

The Events Officer will work hand-in-hand with the entire marketing team, sales team, outstations, procurement, logistics and finance departments to ensure all RwandAir-sponsored events are achieved seamlessly.

Key Duties and Responsibilities;

  • Responsible for the planning, organizing and delivery of all external and internal events, sponsored functions, exhibitions, fairs, conferences, product launches as well as social events.
  • Responsible for producing and executing highly visible events and campaign-related events and overseeing the details and requirements.
  • Serve as primary contact for business partners of assigned events.
  • Provide support and coordination for event operations in all RwandAir networks in compliance with expectations of the event.
  • Communicate event needs effectively with staff including compiling and distributing accurate & detailed production notes for assigned events.
  • Review sponsorship requests and budget, as well as plan the use of events materials, and stock and generally, make sure the event runs smoothly, and efficiently and handle any crisis that may come up.
  • Manage and create strong relationships with all stakeholders.
  • Participate in negotiations of sponsorship contracts and follow-up to ensure that the stakeholders abide by the agreed terms.
  • Prepare and coordinate brainstorming sessions for events with the commercial team.
  • Work closely with the Supervisor in researching and recommending events that are necessary for RwandAir to be involved.
  • Communicate event needs effectively with staff including compiling and distributing accurate and detailed production notes for assigned events.
  • Determine the efficiency and effectiveness of each event, quantify each event by preparing a monthly events report and submit it to the supervisor.
  • Other duties as assigned.




Desired Profile: Required education, Experience and Abilities

  • Bachelor’s degree in Communications, Marketing, Tourism & Hospitality, and Business administration.
  • Years of related work experience: 2-4, including previous event services experience.
  • Demonstrates effective leadership skills.
  • Understanding of budget preparation and management.
  • Demonstrated ability and experience to multitask and delegate.
  • Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
  • Experience in making sound business decisions.
  • Creative focus regarding problem-solving.
  • Team-oriented with a healthy and positive attitude.
  • Demonstrated sound organizational, coordinating and personal interface skills.
  • Demonstrated excellent written and verbal communication skills, presentation and organizational skills
  • Proven job reliability, diligence, dedication and attention to detail.
  • Must be flexible with working days, nights, weekends, and holidays.
  • Ability to consistently prioritize projects, meetings and fast-changing schedules while remaining productive and professional.
  • Must be able to move about the venue for extended periods.
  • Must be comfortable in a fast-paced environment and able to work on several projects simultaneously while maintaining a high level of accuracy and attention to detail.
  • Ability to establish priorities and manage time effectively
  • Fluency in English and Kinyarwanda (the knowledge of French is an added advantage)




How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Copies of Notarized Degree/Diploma certificates
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 30, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Click here to visit official website & Apply










Cargo Pricing Analyst at RwandAir Ltd : Deadline:30/10/2022

0

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified, and competent candidates to fill the following position:

  • Job Title:        Cargo Pricing Analyst (1)
  • Reports to:     Manager, Cargo Planning & Pricing
  • Department:              Commercial
  • Duty Station: Kigali International Airport (KIA)




Job Purpose

To provide the RwandAir network with competitive cargo rates and pricing support, which promotes cargo sales as well as maximizing network cargo revenues and yield.

Key Duties and Responsibilities:

  • Monitor, analyze, communicate, and respond to competitive fare actions and market practices in a timely fashion.
  • Develop and implement pricing actions to respond to various market activities.
  • Understand and analyze market dynamics, consumer price sensitivity, and market demand.
  • Develop traffic, yield, and revenue evaluations of various price scenarios.
  • Implement changes to pricing structures consistent with the company’s business plan.
  • Perform comprehensive evaluation and analysis of all individual and group pricing proposals received from Sales regions and local offices.
  • Evaluate and develop local corporate deal frameworks to ensure RwandAir’s competitive position within the corporate travel market.
  • Ensuring pricing structures are continuously monitored, benchmarked and develop to maintain a competitive price.
  • Detailed understanding of how pricing decisions are made, and key levers used by pricing.
  • Using various electronic data sources and input from local sales offices, assess competitor activity, recommend and prepare competitive responses aimed at retaining market share and optimizing revenue.





Desired Profile: Required education, Experience, and Abilities

  • Degree in one of the following areas; Mathematics, Statistics, Economics, Finance, and Accounting.
  • At least 1-2 years of work experience in the airline, financial or any other related field
  • Understanding of the airline industry’s competitive and regulatory environments.
  • Business/commercial experience.
  • Familiarity with the company’s internal systems and processes.
  • Ability to work on multiple tasks prioritizes work, handle heavy workloads, and meet tight deadlines.
  • Analytical approach to problem-solving.
  • Strong leadership, analytical, interpersonal, and presentation skills.
  • High level of accuracy, details and ownership which would drive to increase results.
  • Basic Computer Skills

How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Copies of Notarized Degree/Diploma certificates
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 30, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Click here to visit official website for details










3 job positions of Customer Service Agent at RwandAir Ltd: Deadline: October 30, 2022

0

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East AfricaCentral AfricaWest AfricaSouthern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified, and competent candidates to fill the following position:




  • Job Title:       Customer Service Agent (3)
  • Reports to:     Supervisor, Customer Services
  • Department:  Ground Services
  • Duty Station: Kigali International Airport (KIA)

Job Purpose

Responsible for customer service delivery to ensure efficient planning, service delivery procedures, flight monitoring, and maximizing incremental airline revenue to ensure profitability and optimal revenue output.

Key Duties and Responsibilities;

  • Reports security threats and incidents that occurred during daily operations.
  • Reports safety hazards, and incidents identified during daily operations to the lead Customer Service agent.
  • To ensure efficient passenger handling at check-in, boarding, arrivals and the lounges, for a positive customer experience.
  • To access efficient procedures in document verification to minimize risks to the airline without compromising on customer service.
  • To advise on service delivery issues related to misconnections, baggage claims and flight delays, for customer satisfaction.
  • To ensure a smooth connection of passengers.
  • To ensure incremental revenue through the collection of excess baggage charges and change of RESA penalties without compromising on customer service.
  • To ensure that check-in procedures are followed while checking passengers both on WB’s network and other airlines





Desired Profile: Required Education, Experience and Abilities

  • University graduate or hospitality diploma, with a minimum of 2 years’ experience in the commercial and tourism industry.
  • Experienced in delivering service in a demanding environment
  • Customer service experience hospitality/airline industry
  • Knowledge of airport services and cargo operations.
  • Commercial acumen with an overall knowledge of airline operations.
  • Excellent command of the English language (written and verbal) is essential with knowledge of French is an added advantage
  • Master of Amadeus check-in system
  • Financial awareness.
  • Process-oriented
  • Knowledge of IATA recommendations to airlines/travel agencies for selling in the market

How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Copies of Notarized Degree/Diploma certificates
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 30, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Click here to visit official website & Apply










50 Job Positions of Sales Representatives Needed at All City Rwanda Ltd at ALL CITY GROUP: Deadline: 19 November 2022

0

About Us:

ALL CITY GROUP, is a multinational one-stop center of building materials, we have been a local manufacturer and supplier in Rwanda since October 2017. Our main products are iron sheet, Hollow section (Metallic Tube), also including nails, ceiling board, marine board, painting and other materials needed for construction.

PHOENIX as a brand of our product, is a market leader in the building materials industry in Rwanda with vast experience.




Responsibilities:

  • Perform sales activities to achieve company sales objectives
  • Conducting market research to identify opportunities for new construction projects and convince the clients the products of the company.
  • Develop and implement company marketing strategies
  • Research clients base to find new types of customers and sells to them accordingly
  • Visit sites to identify ongoing construction projects and promotion of factory products.
  • Be able to present the products and all certifications to interested customers.
  • Building strong relationships with customers




Requirements:

  • Bachelor/ Diploma in Marketing, Finance, Business, and other related fields.
  • Fluent in English
  • Computer literate: word processing, MS excel.
  • Have an experience of selling building materials
  • Explore marketing search client and deal with business
  • Accomplish the target for the personal and cooperate with team achieve team target.
  • Supply good service for client and ads the company request starts anytime and accept training
  • Ability to conduct a market study and advise company to set goals
  • Good reporting skills.
  • Ability to work within a rural setting when necessary.
  • Willingness to learn and improve.




In applying for this post, please attach:

  • A cover letter summarizing relevant experience in the position;
  • A comprehensive CV;
  • Passport Photo
  • Certified copies of Academic Certificates;
  • Names, e-mail addresses and telephone details of three referees whom we have permission to contact;

All applications should be addressed to the General Manager and submitted to info@allcity.rw not later than 19th November, 2022.

No application will be considered after the closing date.

Only qualified candidates will be contacted










Investment Officer at Development Bank of Rwanda (BRD) :Deadline: 31-10-2022

0

Vacancy Announcement

The Government of Rwanda (GoR) has set an ambitious target of universal access to electricity by 2024, with 52% of the population to be reached by the grid and 48% of the population by off-grid solutions. The Renewable Energy Fund (REF) funded by the World Bank through a financing agreement signed with the Ministry of finance and economic planning was established in 2017 to accelerate the adoption of off-grid electricity access in Rwanda. The Development Bank of Rwanda (BRD) was selected as an implementing agency for the REF project.




The REF provides lines of credit to SACCOs (Window 1), Microfinance Institutions and Banks (Window 2), Mini-Grid Developers (Window 3), and Off-Grid Solar Companies (Window 4). In 2020, the GoR and the World Bank approved a Result-Based Financing (RBF) subsidy scheme of Frw 14.6 billion additional to the REF as subsidy financing. This scheme is currently being implemented as Window 5 under the existing REF project.

In addition, BRD is also managing a US$17 million clean cooking RBF (Result Based Finance) subsidy scheme which is aligned with the off-grid RBF subsidy scheme to maximize operational synergies.

BRD is committed to respecting gender equality and disability norms. We promote gender responsive practices. Qualified candidates particularly females and persons living with disabilities are encouraged to apply.

To help accomplish this ambitious and exciting vision, the Development Bank of Rwanda (BRD) would like to recruit suitable qualified candidates to fill the following position:




INVESTMENT OFFICER (1)

Background Information

Job Title:  Investment Officer

Job grade: JG6

Department: BUSINESS DEVELOPMENT

Report to: Administratively to the EAQIP Clean Cooking Project Coordinator and Functionally to the Energy Portfolio Manager

Indirect Reports: N/A

Contract Terms – Open Ended

Purpose of the Job

BRD is recruiting the investment Officer for the REF and CC RBF project. The Investment officer will identify new financing opportunities for the BRD-REF project across all REF windows (W1,2,3,4 &5) and the CC RBF project, appraise bankable project falling under the various windows and recommend them for financing following a thorough due diligence. The investment officer will ensure that all due diligence/appraisal conducted is in line with REF operations manuals (OM) and BRD`s investment policy as well as guidance provided by BRD management, the REF steering committee and World bank. The investment officer will also carry out the Ref and CC RBF subsidy claims verification and disbursement as part of the REF Window 5 and clean cooking RBF implementation.

Main Responsibilities of the Job

  • Identification of new opportunities.
  • Build and maintain relationship with new and existing clients.
  • Coordinate the qualification and compliance to eligibility criteria by PFIs, off-grid solar companies and mini grid developers.
  • Evaluate the project proposal from borrowers and review appraisal proposals from the analysts.
  • Appraise OSC and clean cooking companies’ application to participate in the RBF projects
  • Ensuring that PFIs have dedicated investment officers focused on that portfolio, with adequate procedures that meet the OM requirements.
  • Provide technical information to PFIs related to their REF related portfolios and provide advice and guidance to PFIs on details on using and managing REF tranches.
  • Present the appraisal reports to the relevant organs of the Bank.
  • Prepare notification loans to the approved projects and rejection letters for rejected projects.
  • Prepare periodic reports related to projects appraisal.
  • Provide advice and guidance to the clients on their business proposals for REF and CC RBF.
  • Prepare reports on projects performance and target objectives.
  • For new tranches, review the utilization of funds by a PFI to confirm that the OM requirements were followed.
  • In case of refinancing, review the portfolio to be refinanced ensuring that the eligibility criteria in OM have been met and specify the refinancing amount and terms and conditions.
  • Prepare periodic reports on respective REF and CC RBF utilization.
  • Verify subsidy claims for REF RBF and CC RBF clients submitted by EDCL.
  • Disburse Ref RBF and CC RBF claims approved.
  • Carry out any other duty assigned by the line managers.

Performance indicators

  • Appraisal reports for REF/CC RBF applicants and loan/subsidy documentation as per the REF OM (operations manuals) and Clean Cooking OM.
  • Weekly reporting to functional manager;
  • Bi-weekly (every other week) briefing notes outlining key issues for Energy Portfolio Manager and REF Project Coordinator`s attention regarding projects/companies under identification and those under appraisal.
  • Quarterly progress reports describing major activities undertaken and tasks accomplished during the reporting period and challenges hindering implementation process.
  • End of year performance report.
  • Any other report requested by the line managers.



Working relationships 

  • All departments
  • Customers

Professional, academic qualifications and experience

  • A Bachelor’s degree in finance, management, accounting, economics, or related discipline.
  • Minimum of 4 years of work experience in project finance or investment.
  • Experience working on projects related with lending to off-grid solar and mini-grids will be an added advantage.
  • Experience of working on projects funded by World Bank or other development partners will be an added advantage.
  • Strong financial, credit, structuring, and monitoring skills.
  • A thorough understanding of the entire lending process.
  • Business development and client relationship skills.
  • Exceptional communication, writing, analytical and reporting skills.
  • Good organizational skills including attention to detail and multi-tasking skills.
  • Strong working knowledge of Microsoft Office (Excel, Power point, Word, etc)
  • Proficiency in written and spoken English. Understanding of Kinyarwanda is an advantage.

Core competencies

  • Experience with due diligence and analysis of investment opportunities
  • Experience building and/or managing investment portfolio monitoring systems.
  • Familiarity with legal documentation common to debt and equity transactions.
  • Demonstrated flexibility and success in rapidly changing environments.
  • Demonstrated ability to design, launch and scale new projects and initiatives Financial and management reporting skills.
  • Interpersonal skills.
  • Analytical skills, attention to detail, ability to work with deadlines and schedules and strong follow through capacity.
  • Negotiation skills.




Application Guidelines: 

Interested candidate should apply online (https://www.brd.rw/careers/ ) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone

Only online applications shall be considered

Email only for inquiries (not application): recruitment@brd.rw

Address all applications to the Head, Human Capital, and Corporate Services of the Development Bank of Rwanda. 

Deadline for application: Monday 31st October 2022

The employment package is highly competitive/attractive. 

Due to expected high volume of applications, ONLY shortlisted applicants will be contacted. 

Done in Kigali, 17th October 2022

Click here for details & Apply










Project Accountant art Development Bank of Rwanda (BRD):Deadline: 31-10-2022

0

Vacancy Announcement

The Development Bank of Rwanda (BRD) is implementing a Five-Years World Bank financed project titled Commercialization and De-Risking for Agricultural Transformation (CDAT) Project. 

The Project Development Objective (PDO) is to rehabilitate and improve existing pressurized irrigation sites and develop new, while also increasing the productivity of these areas and preventing soil erosion, increase value addition and marketability by addressing critical constraints that directly affect their commercialization and increase access to agriculture finance by providing long term loans to agri-MSMEs.





The implementation will be done by Rwanda Agriculture and Animal Resources Board (RAB) together with Development Bank of Rwanda (BRD). The project has a technical assistance component to strengthen the implementing entities and build capacity of the participating stakeholders.

The mandate of BRD is to Increase in number of borrowers obtaining agricultural loans through Direct Lending and through participating financial institutions, and a percentage of female farmers and/or women-led agri-MSMEs obtaining loans through BRD and other FIs.

Given the specificity of this project, BRD is setting up a Project Implementing Unit (PIU) that will oversee overall project implementation over the next five years. It is from this background that BRD seeks to hire competent and qualified personnel to fill the below positions.

BRD is committed to respecting gender equality and disability norms. We promote gender responsive practices. Qualified candidates particularly females and persons living with disabilities are encouraged to apply.




PROJECT ACCOUNTANT (1)

Background Information

Job Title: CDAT Project Accountant

Current Grade: JG6

Division: Finance

Duo Reports: Functionally to the Manager – Financial Control and Administratively to CDAT Project Coordinator

Indirect Reports: N/A 

Contract terms: 5 years renewable fixed term

Main Responsibilities of the Job

Main Responsibilities of the Job: 

  • Monthly reconciliation of the General Ledger Accounts and prepare necessary adjustments
  • Prepare withdrawal applications for funds request
  • Maintain the GL within the stipulated bank policy
  • Maintain a controlled chart of accounts that allow for adequate reporting in line with CDAT objectives
  • Monthly reconciliation of the designated bank accounts;
  • Generate periodic reports to the CDAT Management, BRD Management and all stakeholders;
  • Prepare, file and initiate the payment process for all CDAT Drawdowns and keep up to date records;
  • Reconcile Creditors/debtors accounts with their respective statements;
  • Prepare schedules of analysis for expenses, income, assets and liabilities;
  • Closely works with all PFIs to enhance data collection, treatment and reporting.
  • Prepare, register and keep payments/cheques
  • Prepare the project staff payroll for bank transfers at the end of each month.
  • Ensures all invoices from external parties are paid in due time, by bank transfer, cheque or cash and arrange those documents by date: her/his task of preparing bank transfer and cheque documents. And manage pipeline payment to external parties.
  • Check and approve document requested by Project Manager.
  • Attend and record the Grant facilities bank transactions, maintain bank accounts, ensure monthly bank statements and account overviews
  • Final responsibility for the cash management; this includes daily cash counts, verification of balance of cash book and cash-on-hand, assistance of cashier in solving imbalances, establishment and signature of cash count statements of the Grant facilities.
  • Responsible for sound cash planning & cash withdrawals, to avoid cash shortages or large amounts cash in safe (security issue).
  • Updates fixed asset register, follow up consultancies, contractor contract and stock of stationary for the of the Grant facilities.
  • Carry out any other duty assigned by the line manager.

Financial activity reporting

  • Record all projects’ expenses properly, following guidelines and within the deadlines the latest 15th of the following month.
  • Produce statements for control by the Project Management, make all necessary corrections and make all preparations for the monthly closing of the accounting.
  • Supervise daily entry of expenses in the cashbook.
  • Produce statements for control by the Project Manager, make all necessary corrections and make all preparations for the monthly closing of the accounting including Banks reconciliations.
  • Check and control to ensure quality and completeness of justification and supporting accounting documents of all expenses following guidelines.
  • Ensure accounting coding and budgeting lines are correct: this includes verification of financial reports, expenses and supporting documents.
  • Responsible for transparent and consistent filing of all accounting, banking and cash management documents.

Financial Administration

  • Check to ensure correct application of allowances.
  • Assist the Project Manager with a variety of tasks: e.g. cost calculations, filing finance-related documents, monthly and weekly financial planning, managing beneficiaries pipeline payments…etc.
  • Support the external auditors of the project and follow up on the recommendations in close coordination with the Finance and Administration Manager.

Budgeting and financial planning

  • Provides all necessary accounting data and information to the Project Manager, to be able to follow up on budget execution and planning.
  • Assist the Project Manager in the elaboration of reports and budgets.

Performance indicators

  • Financial weekly report
  • Monthly, quarterly and annual Financial Planning
  • Monthly, quarterly and annual Financial Report

Working relationships 

  • Finance Department of BRD,
  • Working with NIRDA on interest rate subsidy budget

Professional, academic qualifications and experience

Education:

  • Degree in Accounting, Finance, Economics, and other field related to the work Experience and other skills:
  • Minimum 5-years’ experience accounting;
  • Minimum two-years’ experience in project management environment
  • Very good hands-on knowledge of excel and word is a must. Other programs (Database, accounting programs) are strong advantages
  • Knowledge of IFRS and Rwanda tax legislation.
  • Fluent in Kinyarwanda and English required, French is an asset
  • Mature, good communicator and team player
  • Able to work under stressful conditions and not objecting to overtime and field missions

Language:

  • Demonstrated high proficiency in Kinyarwanda & English (reading, writing, and speaking), French would be an added advantage.




Application Guidelines: 

Interested candidate should apply online (https://www.brd.rw/careers/ ) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone

Only online applications shall be considered

Email only for inquiries (not application): recruitment@brd.rw

Address all applications to the Head, Human Capital and Corporate Services of the Development Bank of Rwanda. 

Deadline for application: 31st October 2022

The employment package is highly competitive/attractive. 

Due to expected high volume of applications, ONLY shortlisted applicants will be contacted. 

Done in Kigali, 17th October 2022

Click here for details & Apply










Customer Experience Officer at Development Bank of Rwanda (BRD) :Deadline: 31-10-2022

0

Vacancy Announcement

The Development Bank of Rwanda is Rwanda’s only National Development Bank mandated to support Rwanda’s development goals. Over the last years, the bank has undergone substantial re-organization aimed at positioning it as an “innovative and sustainable provider of development finance for socio-economic impact”.




To achieve this vision, the bank’s new strategic plan (2018-2024) has outlined 3 key strategic themes.

  • Operational Excellence: Continuous improvement of our credit and risk management system, financial performance, and customer services.
  • Strategic Partnerships: Forming strategic partnerships to deliver our mandate is a key component of our core activities.
  • Dynamic Culture: Continuously improving our pool of knowledge to have the most competent and skilled employees.

To help accomplish this ambitious and exciting vision, the Development Bank of Rwanda (BRD) would like to recruit a suitable qualified candidate to fill the position of Customer Experience Officer.

BRD is committed to respecting gender equality and disability norms. We promote gender-responsive practices. Qualified candidates particularly females and persons living with disabilities are encouraged to apply.




CUSTOMER EXPERIENCE OFFICER (1)

Background Information

Job Title:  Customer Experience Officer

                             

Current Grade: JG6

Department: Education Portfolio Management

Reports to: Manager, Disbursement

Direct Reports: N/A

Indirect Reports: N/A

Contract Terms – Open-ended 

Purpose of the Job

The purpose of the position is to ensure that a first-class customer experience is delivered to all stakeholders. They will continually develop and improve the experience for customers, ultimately delivering professional and high-quality customer service that meets the expectations of all study loan beneficiaries with a focus on quality information, advice, and guidance.

Main Responsibilities of the Job

  • The customer experience officer is responsible for developing a customer experience strategy for the education department, ensuring the delivery of high-quality and timely service to all study loan beneficiaries
  • To be the first point of contact for all study loan beneficiaries into the Development Bank of Rwanda (BRD),
  • To support students during the study loan contract signing process.
  • To respond appropriately to requests, messages, and inquiries from all study loan beneficiaries within the timeframe provided in the BRD Service Charter.
  • To operate the call center service in order to provide an efficient service to callers, directing queries to the relevant units and institutions.
  • To be the initial point of contact for taking details of complaints and forwarding details to the unit concerned for review.
  • To provide accurate high-quality information to study loan beneficiaries in person, by phone, and electronically.
  • Support students on issues related to system (MINUZA) usability and ensure that all students’ issues are addressed in the system on a timely basis
  • To ensure that there is fully utilization of BRD systems for both customer experience officers and stakeholders
  • To ensure that reports regarding loan beneficiaries’ claims are supported to management on timely basis
  • To give feedback to IT on the areas of improvement on MINUZA system for better service delivery.

Performance indicators

  • Providing high-quality service to study loan beneficiaries as per set timelines in BRD Service Charter.
  • Availability of clean student data that supports the recovery process
  • Timely submission of quality customer experience reports to all stakeholders, both internal and external
  • Fully utilization of the system (MINUZA) to manage and service provision to all study loan beneficiaries.
  • Achievement of high level of customer satisfaction on service delivery to loan beneficiaries and other stakeholders
  • Working relationships 
  1. BRD staff
  2. Partnerships in the education portfolio management/ Disbursement and recovery team
  3. Students and beneficiaries repaying study loan
  4. HLI’S management
  5. External partners (MINEDUC, HEC, etc.)
  6. Relevant regulators

Professional, academic qualifications and experience

  1. Bachelor’s degree in communication, marketing, public relations or other relevant fields with at least 3 years of experience as supervisor in the call center.
  2.  Sound knowledge of banking, or funds management are added advantages

Core competencies

  • Knowledge of Education portfolio policies and procedures
  • Knowledge and understanding of customers’ queries handling processes and procedures
  • Positive attitude, results-oriented with the ability to work under high pressure to delivery
  • Good communication and interpersonal and report writing skills
  • Stakeholders’ relationship management
  • Possessing data manipulation and analytical skills since the job requires dealing with various data with deeper analysis
  • Good customer service, since the job is primarily a customer-facing role
  • Ability to work with a team, and adaptable to any working environment
  • Ability and willingness to work beyond normal working hours in order to serve study loan beneficiaries better
  • Be flexible to carry out any other reasonable task as requested by the management




Application Guidelines: 

Interested candidate should apply online (https://www.brd.rw/careers/ ) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone

Only online applications shall be considered

Email only for inquiries (not application): recruitment@brd.rw

Address all applications to the Head, Human Capital and Corporate Services of the Development Bank of Rwanda. 

Deadline for application: 31st October 2022

The employment package is highly competitive/attractive. 

Due to expected high volume of applications, ONLY shortlisted applicants will be contacted. 

Done in Kigali, 17th October 2022

Click here for details & Apply










AKAZI

Foreign Service National Investigator (Security Investigator) at American Embassy Kigali Mission Rwanda | ...

Foreign Service National Investigator (Security Investigator) Vacancy Announcement: KIGALI-2026-003 The Embassy of the United States of America in Kigali is recruiting for Foreign Service National Investigator (Security Investigator). The position is open to All Interested Candidates/All Sources and available to...

IMYANYA MYINSHI YO KWIGISHA MURI Green Hills Academy (GHA): Deadline:01 st May 2026

Green Hills Academy (GHA) serves 2,400 students in Kigali, Rwanda. Green Hills Academy wishes to fill the below vacant position with qualified, experienced, talented, capable and dedicated individual to join the team to make a difference....

Administrative Assistant at Embassy of Japan in Rwanda | Kigali :Deadline: 08-05-2026

Embassy of Japan: Recruitment of Administrative Assistant The Embassy of Japan in Rwanda is seeking one Administrative Assistant with the following qualifications to work in the Administration Section. Responsibilities include (but not limited to) Provide...

160 VOLUNTEERS AT CORPSAFRICA, COHORT 2026-27: DEADLINE: FRIDAY, MAY 31, 2026 (Reminder)

CALL FOR APPLICATIONS FOR THE 2026-27 COHORT OF VOLUNTEERS CorpsAfrica provides Africans the opportunity to serve as Volunteers for ten months in rural, underserved communities in their own countries to facilitate small-scale, high-impact projects identified...

3 Jobs at Shelter Group Africa | Kigali: Deadline: 28-05-2026

ELV Technician Job Advertisement for ELV Technician Job Title: ELV Technician Location: Kigali, Rwanda Company: Shelter Group Africa Industry: Construction and Real Estate Development Reports to: Senior MEP Manager and MEP Lead Company Overview: Shelter Group Africa is a leading international construction...