CHIEF EXECUTIVE OFFICER

RWANDA FARMER’S COFFE COMPANY / GORILLA’S COFFEE

JOB DESCRIPTION

December 2022

WHO WE ARE

Rwanda Farmers Coffee Company (RFCC) is Rwanda’s leading roasted coffee producer, best known for its Gorilla’s Coffee line of products.

With its state-of-the-art roasting machinery, RFCC has the capacity to produce three tons of roasted coffee per day. The company is roasting, grinding, and packing 100% Arabica coffee, as well as distributing its new instant coffee line. RFCC’s ability to produce high volumes of consistent quality roast profiles makes the company an ideal supplier of freshly roasted high-end quality coffee in the domestic, regional, and international markets.

RFCC was incorporated in 2009, and its coffee roasting facility in Kigali was commissioned in 2014. RFCC is the first company privatized in the Government of Rwanda’s new privatization approach. As the company looks to its next phase of growth, we seek a new CEO to lead the expansion.

RFCC conducts itself based on the core principles of fair trade and community growth and support and prides itself on its uncompromising commitment to its workforce, communities, trade partners, and customers and the quality of its coffee.

THE ROLE

RFCC CEO oversees the organization’s entire operational, sales, and financial strategies, processes, and procedures. He/she sets the operational execution path for the company’s vision and works with the full team to realize the company’s strategic, operational and financial goals. The CEO reports to the RFCC Board of Directors. The position is full-time, based in Kigali, Rwanda. The CEO is expected to be on premises during business days, unless traveling for, or otherwise engaged in, corporate business elsewhere.

The CEO’s main responsibilities include:

Strategic direction

• Implementing and realizing the strategic direction as set by the Board of Directors
• Regularly evaluating the company performance and financial position and results against the business plan, operational goals, and revenue targets and adjusting ways of working to enable optimal performance

Organizational and operational management

• Engaging full responsibility and accountability for all company operations
• Supporting optimized operational processes
• Driving operational growth. This includes building and managing operations in new territories and countries.
• Ensuring food safety and compliance and keeping all certifications up to date
• Ensuring the health and safety of company employees
• Build, plan, and optimize the warehouse for growth
• Overseeing all equipment sourcing, maintenance, planning, and parts inventory
• Identifying opportunities for reducing spend and maximizing revenue
• Review and advise on contracts for suppliers, contractors, and staff

 Financial management

• Oversee management of all financial processes
• Ensure strong financial controls and profitability
• Manage all taxes and regulations, and ensure RFCC is in compliance with tax regulations
• Work with the CFO to develop an effective budgeting and tax strategy
• Oversee internal accounting capacity, systems, record-keeping, internal controls, and financial team
• Manage cash flow and recommend any effective financing options
• Consider borrowing needs and manage appropriate leverage and interest rate considerations
• Oversee day-to-day cash management systems and oversee treasury cash management—including all accounts receivable and payable
• Negotiate and maximize supplier and client payment terms
• Build financial forecasts and budgets including scenario considerations
• Contract internal auditing services and manage regular internal audits and if applicable, external audit
• Oversee financial risk considerations including customer credit, currency, or interest rate risks

 Growing sales and expanding domestic and export market reach; managing our brand

• Develop sales leads, and negotiate contracts with suppliers, distributors, and consumers
• Develop existing markets and expand to new markets and expand customer reach within each market
• Work with the marketing team to position Gorilla’s Coffee as the “national” coffee of Rwanda
• Establish product differentiation and marketing strategy to maintain a market leadership position in each target market.
• Develop a strong base of consumer insights per target market
• Develop new distributor relationships within key target markets
• Develop innovative new ways to broaden consumer reach
• Ensure payment terms are adhered to for distributors

 Supply chain and logistics management

• Focus on raw materials provision, ensuring the persons responsible are setting up effective supply contracts, and monitoring market price
• Ensure that RFCC’s trade partners are appropriately vetted and operate in adherence to RFCC expected quality requirements and conduct and trade practices expectations
• Ensure priority sourcing from countries with trade agreements and optimize taxes across jurisdictions (such as EAC and Comesa countries)
• Responsible for sourcing planning and ensuring quantities of raw materials will be available to avoid supply interruptions
• Build fleet management protocol and process
• Oversee optimal daily delivery routing and driver tracking
• Manage all imports and exports
• Manage and track all incoming logistics for products sourced outside of Rwanda including East Africa, South Africa, Europe, and Asia
• Develop a proprietary farm strategy to secure a consistent coffee supply
• Build predictive volume models to ensure minimal spoilage and maximize turnover

 HR management

• Oversee all aspects of staff management
• Oversee performance reviews and setting of performance targets
• Oversee compensation policies and set compensation targets and incentive goals
• Lead RFCC to maintain a positive workplace culture
• Optimize team for execution and growth as well as offer opportunities for individual growth
• Ensure HR policies are aligned with national policies and protocols
• Ensure HR compliance with national laws
• Work to enhance the wellness and well-being of RFCC employees and ensure a safe work environment
• Enable RFCC to be an employer of choice in Rwanda

 Product management

• Manage the development of new products and build product portfolio to grow share of wallet for existing customers and increase attraction to new ones
• Ensure all products are price-competitive
• Negotiate and set product purchasing and pricing schemes
• As applicable, consider marketing and development joint ventures or acquisitions

 Risk management and reporting

• Develop, oversee, and implement risk management and mitigation strategy
• Ensure all risk reporting is done effectively and efficiently
• Effectively apply the Board decisions as agreed, providing detailed monitoring indicators and options analysis to aid effective decision making

WHO WE’RE LOOKING FOR

• An individual who is highly aligned to RFCC’s purpose and culture and who is highly energized and committed to helping us further elevate the Gorilla’s Coffee brand
• Demonstration of progressively senior roles in private sector companies
• At least 10 years of work experience, with a focus on at least 5 years of experience in direct or indirect involvement in the coffee or commodities sector, preferably in Rwanda
• Strong familiarization with the constraints and approaches to working in an African context
• Experienced in growth management
• Strong ability to attract, manage and develop employees
• Strong experience in financial management, budget management, reporting, and controls
• Managed company or a divisional-level budgeting and cash flow, ideally companies with a large inventory and high turnover (retail/hotel management/FMCG supply preferred)
• Familiarization with managing finances and operations for multinational corporations
• Built customer networks and grown sales for both domestic and international channels
• Managed export and/or multi-country distribution
• Deep working experience with African logistics
• Deeply experienced in managing supplier relationships, contracts, and terms
• Must have sound knowledge of methodologies and best practices in quality improvement, supportive supervision, and mentoring approaches.
• Proven experience in developing and maximizing data analytics
• Strong analytical and computer skills (Word, Excel, PowerPoint, web-based research)
• Strong written and oral communication skills for high-level policy audiences
• Demonstrated ability to effectively interact with senior officials, regulatory bodies, executives, and the board of directors while equally with employees, suppliers, and trade partners
• Understanding of integrating technology solutions for increased operational efficiency
• Highly honed management experience of large teams; thrives managing and developing a team
• Understanding of risk management, including currency, supply chain, and operational risks
• Unrelated commitment to personal ethics and ethical leadership and to fully meeting laws and regulatory expectations
• Undergraduate degree; Master’s Degree or equivalent in business administration, management, or a related field is preferred
• The individual will have 4 years of marketing or trade marketing experience gained in an FMCG environment.
• Experienced in managing agencies and support services to marketing, is aware of the brand planning and execution process.
• Fluency in English required

 How to Apply:

Application documents including a letter addressed to the Chairperson of the Board of directors, Curriculum Vitae, ID/Passport, and academic/professional/experience docs, … should be sent to email: info@gorillascoffee.com  with a copy to gerard.k@gorillascoffee.com; by January 6^th, 2023. No hard copies are allowed.

Only shortlisted candidates shall be contacted.

RFCC Management

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KOPERATIVE INDATWA ZA KAMONYI

Koperative INDATWA ZA KAMONYI yatangijwe kuwa 15 Werurwe 2017. Ikaba yarabonye ubuzimagatozi muri uwo mwaka. Ifite abanyamuryango basaga 1,500 Baturuka mu mirenge itatu; Mugina, Rugalika na Nyamiyaga mu karere ka Kamonyi bakaba bahinga mu gishanga cya Ruboroga. Ifite icyicaro mu murenge wa Rugalika. Iyi Koperative ikaba igerageza gushyira imbaraga munmishinga iyayo ibyara inyungu byumwihariko ku bihingwa by’ ingenzi nk’ ibigori ,ibishyimbo n’imboga.
UMWANYA: Agronome Aho azakorera: umurenge (Nyamiyaga, Rugalika na Mugina) mu karere ka Kamonyi ahao koperative ikorera.

Inshingano z’ ibanze;
• Gufasha koperative n’abanyamuryango kuzamura umusaruro uva mu buhinzi mu bwiza no mu bwinshi
• Gushishikariza abanyamuryango gukoresha neza inyongeramusaruro no gukurikirana uko bikorwa.
• Gufasha abahinzi gutegura no gukurikirana gahunda y’ihinga no gusimburanya ibihingwa mu murima.
• Gutanga raporo zihoraho z’ibikorwa byose byerekeye ubuhinzi muri koperative.
• Gushishikariza abanyamuryango kubungabunga ibikorwaremezo ndetse n’ibikoresho bifasha mu kongera no gufata neza umusaruro.
• Gukora n’akazi kose ashobora guhabwa hagamijwe guteza imbere koperative.
Ibisabwa;
Umukandida kuri uyu mwanya agomba kuba yujuje ibi bikurikira:

• Kuba afite impamyabumenyi y’icyiciro cya kabiri cya kaminuza A0 mu bijyanye n’ubuhinzi (‘
• Kuba afite uburambe mu kazi by’ibura bw’ imyaka 2 mu bijyanye n’ubuhinzi (kuba yarakoranye n’amakoperative y’ubuhinzi byaba ari akarusho)
• Kuba afite uruhushya rwo gutwara moto icyiciro cya A (byaba ari akarusho)
• Gusaba akazi;

Abakandida bujuje ibisabwa bagomba kugeza ku biro bya koperative amabaruwa asaba akazi yandikiwe perezida wa koperative, (CV), fotokopi y’impamyabumenyi, fotokopi y’indangamuntu, ibyemezo bigaragaza aho yakoze n’uruhushya rwo gutwara moto, bitarenze kuwa 13 Mutarama 2023 saa saba (01H00 PM) ku:
Cyicaro Cya Koperative INDATWA ZA KAMONYI giherereye ku Rugalika (akagali ka Nyarubuye, Umurenge wa Rugalika akarere ka Kamonyi. Kubindi bisobanuro mwahamagara numero zikurikira: 0790966014,0788708934

Bikorewe Rugalika Kuwa 21 Ukuboza 2022

Erneste TUYISENGE
Perezida wa Koperative

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Job Description

• Manage the overall conduct of the project;
• Plan the activities of the project and monitor progress against the approved workplan;
• Oversee the outsourcing by competitive tender, monitor the procurement of works, goods and services for the project and ensure execution according to the rules and guidelines in conformity with the procurement procedures manual;
• Execute activities by managing the personnel, goods and services, training and low-value grants, including drafting terms of reference and work specifications, and overseeing all contractors’ work;
• Monitor events as determined in the project monitoring plan, and update the plan as required;
• Provide support for completion of assessments required by UNDP, spot checks and audits;
• Manage requests for the provision of UNDP financial resources through funding advances, direct payments or reimbursement using the FACE form;
• Monitor financial resources and accounting to ensure the accuracy and reliability of financial reports;
• Ensure that project’s financial management arrangements are being managed in conformity with the project’s financial management manual, and that all payment vouchers and payment orders are correctly authorized thereby ensuring that all expenditures are justified, within budget frames, and in line with project’s objectives;
• Monitor progress, watch for plan deviations and make course corrections when needed within project board-agreed tolerances to achieve results, ensure that changes are controlled and problems addressed;
• Perform regular progress reporting to the project board (Project steering committee) as agreed with the board, including measures to address challenges and opportunities;
• Prepare and submit financial and technical reports to UNDP on a quarterly basis;
• Manage and monitor the project risks – including social and environmental risks – initially identified; assess new risks associated with COVID-19 pandemic and its response measures; and submit new risks to the Project Board (Steering committee) for consideration and decision on possible actions if required; update the status of these risks by maintaining the project risks log;
• Capture lessons learned during project implementation;
• Prepare revisions to the multi-year workplan as needed, as well as annual and quarterly plans if required;
• Prepare the project inception report after the inception workshop;
• Ensure appropriate public relations, awareness creation and marketing of the project among stakeholder groups and the public at large;
• Organize and facilitate stakeholder consultations and project review meetings as required;
• Ensure that the indicators included in the project results framework are monitored annually in advance of the GEF PIR submission deadline so that progress can be reported in the GEF PIR;
• Prepare the GEF PIR;
• Assess major and minor amendments to the project within the parameters set by UNDP-GEF;
• Monitor implementation plans including the gender action plan, stakeholder engagement plan, and any environmental and social management plans;
• Monitor and track progress against the GEF core indicators;
• Support the Mid-term review and Terminal Evaluation process of the
project.
• Undertake closing out activities for the project which include final financial, procurement, and technical reports, and the handing over of documents;
• Undertake any other activity that may be necessary for the effective management of the project;
• Proven working experience should be related to Chemicals and wastes management and environment protection;
• Familiar with development Projects/programs’ implementation procedures and guidelines;

Minimum Qualifications

• Master’s Degree in Environmental Sciences

  5 Years of relevant experience

• Master’s Degree in Environment Chemistry

  5 Years of relevant experience

• Master’s Degree in Chemistry

  5 Years of relevant experience

• Master’s Degree in Environment and Natural Resource Management

  5 Years of relevant experience

• Masters Degree in Biochemistry

  5 Years of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Waste management skills;

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Job Description

– Reporting to the HR Specialist
– Determining and preparing reports on payroll liabilities as required by competent authorities on public service remuneration and pension schemes, taxation, social
security provisions and all related arrears and irregularities;
– Provide advisory service to all employees regarding benefits and compensations
– Prepare regularly staff salaries, benefits and all related contributions and deductions;
– Updating payroll information and records for timely payroll processing and execution in accordance with entitlements and obligations
– Undertake projects to continually improve payroll processes;
– Identifying and pre-empting risk associated administration and governance of payrolls functions across RAB;
– Make sure that employees data and administrative files are timely updated and related reports are produced and submitted when needed;
– Make sure that the list of employees on training and study leave is regularly updated in line with benefits and compensations readiness;
– Work closely with Finance team concerning update on employees who are debtors to RAB;
– Ensure timely maternity leave benefits recovery in line with laws in force;
– Ensure timely employees horizontal promotion basing on performance reports;
– Undertake any work-related task concerning employees benefits and compensation as arise

Minimum Qualifications

• Bachelors Degree in Management with specialization in Human Resource

  0 Year of relevant experience

• Bachelor’s Degree in Business Administration with specialization in Human Resource

  0 Year of relevant experience

• Bachelor’s Degree in Human Resource Management with with a recognized Human Resource Professional Certification

  0 Year of relevant experience

• Bachelor’s Degree in Public Administration with with a recognized Human Resource Professional Certification

  0 Year of relevant experience

• Bachelor’s Degree in Law with a recognized Human Resource Professional Certification

  0 Year of relevant experience

• Bachelor’s Degree in Administrative Sciences with a recognized Human Resource Professional Certification

  0 Year of relevant experience

• Bachelor’s Degree in Management with recognized Human Resource Professional Certificate

  0 Year of relevant experience

Job Description

 Develop and implement career initiative and guidance strategies.
 Plan and develop career guidance programs which provide direct services to students, staff, parents, and the community.
 Implement career development and guidance activities/programs.
 Develops and maintains a career resource center for students aiming at Enhancing Career Development through Partnership between Schools and Employers.
 Provide professional and technical advice to her/his supervisors.
 Perform all other tasks assigned by her/his supervisors

Minimum Qualifications

• Bachelor’s Degree in Public Administration

  0 Year of relevant experience

• Bachelor’s Degree in Administrative Sciences

  0 Year of relevant experience

• Bachelor’s Degree in Sociology

  0 Year of relevant experience

• Bachelor’s Degree in Social Work

  0 Year of relevant experience

• Bachelor’s Degree in Education

  0 Year of relevant experience

• Bachelor’s Degree in Career Development Studies

  0 Year of relevant experience

• Bachelor’s Degree in Career Guidance and Counseling

  0 Year of relevant experience

• Bachelor’s Degree in Community Studies

  0 Year of relevant experience

• Bachelor’s Degree in Tourism Management

  0 Year of relevant experience

• Bachelor’s Degree in Social Work and Social Administration

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Counseling skills

• Counseling and guidance skills

• Problem solving skills

• Decision making skills

• Time management skills

• Risk management skills

• Results oriented

• Digital literacy skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

• Analytical skills;

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Customer Service Assistant – Clean Energy Initiative (CEI) (3 positions available)

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Customer Service Assistant initiates and maintains contact with beneficiaries/customers to ensure proper usage and maintenance of the rocket stoves, monitoring and evaluation of the rocket cookstove, and prompt resolution of any beneficiary issues. The Customer Service Team ensures good customer satisfaction, protecting the rocket cookstove and SPOUTS of Water brand.

Duties and Responsibilities:

1. Contribute to maintaining the system for recording follow-up information on all project beneficiaries receiving a rocket cookstove.
   1. Ensure accurate and timely data entry to support reliable reporting for business processes
   2. Contribute to the maintenance of effective administrative systems to ensure accurate information is recorded and readily available
   3. Liaise with the Accounting team to ensure the data is accurate and to resolve any allocation issues.
2. Follow procedures to ensure timely follow-up with beneficiaries to maximise and ensure a high usage rate of the rocket stoves.
   1. Contact beneficiaries to confirm receipt, usage and proper maintenance of the rocket cookstove
   2. Contact beneficiaries to get the direct customer experience of the stove
   3. Ensure all beneficiary challenges are actioned and resolved according to guidelines.
3. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Ability to follow guidelines and procedures
• Attention to detail and data accuracy
• Well-developed communication and listening skills
• Capacity to be adaptable based on customer information and feedback to ensure that issues are effectively resolved
• Commitment to achieving customer service performance targets
• Proven ability to coordinate processes and prioritize workload in a busy environment
• Experience using Microsoft Word, Excel and databases, preferably in a work environment
• Experience in a debt recovery/loans administration is an advantage
• High level of competence in spoken and written Kinyarwanda and English language skills

Interested in applying for this role?

To apply, please use this Link

We will review applications on a rolling basis, so please apply as soon as possible. Due to the volume of applications, we may not be able to respond to every individual application we receive. If you do not receive an invitation for an interview from us within 3 weeks of applying, please consider your application unsuccessful.

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Click on the job position of your choice for details & Apply

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Career Opportunities: Supply Chain Officer (Kigali)

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

JOB TITLE: Supply Chain Officer (Food Safety and Quality)

TYPE OF CONTRACT/Grade: Fixed-Term/NOB

UNIT/DIVISION: Supply Chain

DUTY STATION (City, Country): Kigali/Rwanda

DURATION: 1-year renewable

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In Rwanda, WFP works in partnership with the Government and other stakeholders to support national priorities for achieving food and nutrition security. This is done through direct implementation of integrated programmes targeting the most vulnerable people and strengthening national capacity to design, implement and manage programmes for achieving zero hunger. Under its Country Strategic Plan (2019-2023), WFP’s support revolves around four strategic outcomes (SOs) as follows:

• Strategic Outcome 1 (SO1) is designed to ensure that refugees and returnees in Rwanda have access to adequate and nutritious food at all times.
• SO2 aims to ensure that vulnerable populations in food insecure communities and areas have improved access to adequate and nutritious foods all year.
• SO3 focuses on ensuring that children under 5 years, adolescents and pregnant and lactating women in Rwanda have improved access to nutritious foods and services to meet their nutritional needs all year.
• SO4 targets smallholder farmers especially women and aims to provide opportunities for increased marketable surplus and access to an agricultural market through efficient supply chains by 2030.

JOB PURPOSE

WFP’s Food Safety and Quality Unit is focused on embedding a culture of food safety and quality assurance across the organization, from program design across the supply chain to distribution. WFP aims to build trust by adhering to the highest food safety and quality standards and takes immediate action in the event of incidents related to the food that WFP provides. WFP benchmarks its Food Safety and Quality Management System against internationally recognized standards, CODEX Alimentarius, and local and international regulatory requirements. WFP undertakes continuous risk analysis, due diligence, and assurance of food safety and quality throughout its operations and supply chain, enabling WFP to respond with agility and speed to operational needs

KEY ACCOUNTABILITIES (not all-inclusive)

1. Lead the development, dissemination and implementation of corporate policies, guidelines, and procedures on the WFP approach to food safety and quality matters, ensuring alignment with corporate, regional, and country office priorities.
2. Contribute towards the development and/or implementation of protocols and tools in integrating FSQ into the different WFP operations and programs, ensuring alignment with the existing policies and guidelines
3. Establish risk-based control measures and prepare evidence-based recommendations for the country office to combat and reduce food commodity losses and food quality and safety incidents.
4. Ensure that food procured meets WFP specifications and relevant national standards in Rwanda by establishing robust supplier quality assurance systems.
5. Support the capacity-strengthening interventions of WFP food suppliers, inspection companies, WFP staff, cooperating partners, government agencies etc., for efficient and effective delivery of food assistance to beneficiaries (e.g., through the design, review of training materials and actual training).
6. Build productive relationships and partnerships with counterparts in government agencies and the private sector to enhance WFP capacity to contribute effectively to FSQA awareness and improvement.
7. Identify and build productive relationships with the supply chain, Program, Nutrition, and other relevant units, to support an integrated approach to food assistance.
8. Keep current on emerging developments and cutting-edge research in food safety and quality and/or food product optimization to leverage the opportunities to incorporate industry best practices in the Supply Chain.
9. Collate and analyze relevant process data/information to inform risk management and mitigation and contribute to a WFP-wide view of food technology activities and resourcing.
10. Guide and supervise junior staff, acting as a point of referral and supporting them with more complex analyses and queries.
11. Others, as required from time to time

4Ps CORE ORGANISATIONAL CAPABILITIES

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience conducting analytical and conceptual work in support of strategy design and implementation.
• Experience coordinating supply chain activities with other units/ teams.
• Experience in coordinating periodic planning across functions and with partners.
• Experience in analyzing and supporting the implementation of end-to-end supply chain operations.
• Experience working with WFP partners.
• Experience in implementing supply chain improvement initiatives.
• Experience supervising staff.

TERMS AND CONDITIONS

DEADLINE FOR APPLICATIONS

Deadline for submitting the online application is on the 28th of December 2022.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Products Scaling Innovation Lead is is an important technical, strategic and managerial position within the Research and Development (R&D) Division responsible for leading the Scaling Innovation department. One Acre Fund relies on this innovation department to identify and research on the most impactful agricultural and non-agricultural products and services for farmers. Every season the department runs farmer surveys and trials to inform our product offering and farmer service decisions. Great innovation comes from excellent background research, a true understanding of our client base, excellent pilot implementation, and by implementing a scaling process that allows us to translate product pilot results into our full program.

Responsibilities

• Lead product and service scaling to our different channels for serving farmers.
• Work with our field teams, logistics, business operations and MEL to grow the most promising new products, services, or training into our field programs.
• Develop trials for potentially impactful products following related impact models.
• Conduct pilot design, analysis and reporting.
• Implement periodic product impact evaluations for non-agricultural products.
• Lead the Scale Innovations team in behavior change research to develop solutions that enable farmers to adopt best agricultural practices.
• Infer patterns and trends in data collected from the field and report findings through distribution postmortem reports and full trial reports.
• Support external departments on newly scaled products.
• Develop and contribute to team/division strategy memos.
• Engage and build external partner relationships.
• Initiate and manage collaborative projects with external partners, which includes drafting MoUs, periodic reporting and ensuring OAF policies are followed in all communication and results sharing
• Lead team administration.
• Formulate and the annual departmental budget.
• Monitor expenditure and implement efficiency strategies.
• Conduct team performance management.
• Support capacity development of direct reports and entire product scaling team in general.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A bachelor’s degree is required, either in agriculture, economics, business or related disciplines.
• Background coupled with experience designing surveys and running impact evaluations
• Product/business scale-up mindset.
• Experience with Stata or R statistical packages, Excel (can perform analytical functions) skills, google applications.
• Team and people management experience: Demonstrated experience managing at least one direct report and preferably a team.
• Project management experience, from project design, to execution, monitoring and evaluation.

Preferred Start Date

As soon as possible

Job Location

Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

15 February 2023

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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RECRUITMENT NOTICE Nº 011/12/2022

MUGANGA SACCO is a Savings and Credit Cooperative for Health sector staff in Rwanda headquartered in Kicukiro District (KK 15 Rd, Kigali Silverback Mall,1st F). Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. It is a legally registered SACCO by Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR).

Muganga SACCO wishes to recruit the competent and self-driven staff on the position of HR and Administration Manager on permanent basis regardless the gender, and other kind of discriminations.

1. RECRUITMENT DETAILS:
2. Position: HR and Administration Manager

Number of needed staff: One

Employment period: Open-ended period (Full-time)

Working place: Head Office

2. JOB PURPOSE STATEMENT

Reporting to Director of Finance and Administration, the HR and Administration Manager position is responsible for Planning, organizing, directing, coordinating all HR, logistics, asset management, and fleet management activities and ensure effective implementation of the HR and Administration policies and procedures.

3. KEY RESPONSIBILITIES

• Contribute to the development of human management capital policy and strategy, ensuring that the business leverages on all information and data in developing a responsive human capital strategy;
• Recommend improvements to the existing policies, procedures and processes on human capital management, to ensure the guidelines are reflective of the day to day needs;
• Coordinate the performance management process across the business, capturing user feedback, timeliness and quality in the process
• Conduct Capacity needs assessment,
• develop and implement the training programs, and ensure calendars are submitted to users in a timely manner, suppliers identified and contracted, and training reports submitted in a timely manner
• Contribute to the development of an organization-wide strategy for recruiting and onboarding a high quality and diverse workforce through effective processes for staff screening and selection.
• Create staffing plans to guide the Muganga SACCO in filling various positions and address staffing concerns as and when need arises
• Develop and implement recruitment plans, providing cost efficiency in the resourcing process, and ensuring responsiveness to the business talent needs
• Determine staff selection criteria in collaboration with respective hiring managers as a yardstick for shortlisting job application

• Coordinate onboarding of new hires including to ensure quick familiarization with the work environment and fast settlement;
• Coordinate the maintenance of human resource records, both online and physical, for ease of reference when need arises.
• Coordinate the processing of payroll and all other benefits by reviewing salary adjustment reports, verifying payroll and deductions to ensure accuracy of staff pay;

3. KEY MEASURABLE GOALS

• Staff evaluated on time
• Up-to-date HR Manual – Internal Rules and Regulations
• Training plans executed and evaluated
• Training Needs Assessment Report;
• Training Impact Evaluation Report
• Payroll
• Staff file well maintained
• Annual Leave Plan
• Availability of office supplies and proper maintenance of equipment
• Working office facilities and surroundings well maintained
• Compliance with up to date administrative systems, policies and procedures
• Satisfactory services rendered by the service providers

4. SKILLS & COMPETENCIES

• Knowledge in Resources Management
• Knowledge of the Rwanda Labour Laws and regulations as well as international labour laws
• Knowledge and skills in performance management
• Knowledge of Rwanda’s financial management standards and procedures
• Budgeting and Expenditure management skills
• Judgment &decision making skills
• Assets management
• Supervisory skills
• Planning and organization skills
• Report writing & presentation skills
• Knowledge of office administration
• Knowledge in conflict management

5. REQUIREMENTS

• Being Rwandan aged between 30 and 45 years’ old;( Copy of ID required)
• Bachelor’s degree in accounting, business administration, finance or related field with at least 10 years working experience or Master in Business Administration, Human Resources Management, Management or related field with Specialization in Human Resource or Administration with 7 years working experience (Proof of experience required)
• Having an experience of 7 years in financial institution (BANK, MFI or SACCO) or 10 years of experience in other institution and at least 3 years of experience to the similar managerial position is an added advantage;
• Fluent in Kinyarwanda and English (Knowledge of French is an added advantage);
• Ready to work (most of the time) on field and traveling in the provinces outside Kigali.

6. JOB APPLICATION PROCEDURES

Interested candidates should submit soft copies of the motivation letter, CV and copy of required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1^st floor of Silverback Mall, latest 06/01/2022 at 6:00 PM on the following email address: apply@mugangasacco.rw

Questions/clarifications may be requested by email to the following email address: info@mugangasacco.rw

Kindly note that only shortlisted candidates will be contacted for the exam and interview.

Done at Kigali, on 19/12/2022

Muganga SACCO Management

Click here to visit the website source

RECRUITMENT NOTICE Nº 012/12/2022

MUGANGA SACCO is a Savings and Credit Cooperative for Health sector staff in Rwanda headquartered in Kicukiro District (KK 15 Rd, Kigali Silverback Mall,1st F). Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. It is a legally registered SACCO by Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR).

MUGANGA SACCO wishes to recruit the competent and self-driven staffs on the position of Customer Relationship Officer on permanent basis regardless the gender, and other kind of discriminations.

1. RECRUITMENT DETAILS:

Position: Customer Relationship Officer

Number of needed staff: 10

Employment period: Open-ended period (Full-time)

Working Place & Catchment Area:

JOB PURPOSE STATEMENT

Reporting to Customer Relationship Senior Manager, the Customer Relationship Officer is responsible for mobilizing new members, deposits and credits as well as deepening Muganga SACCO’ relationships with the existing members by offering them other financial products and information needed.

2. KEY RESPONSIBILITIES

• Generate new customer leads through various channels;
• Proactively identify sales prospects and conduct business development activities;
• Follow up on new leads and referrals to generate business;
• Achieving the monthly sales targets, Cross sell assets and fee products;
• Follow the various internal guidelines and procedures of the bank;
• Ensure customer satisfaction through regular engagement;
• Resolve customer queries/issues and facilitate customer service;
• Maintain periodic status reports, including daily activity report and calls/follow-ups made.

3. KEY MEASURABLE GOALS

• Number of new members;
• Increase percentage of deposits and loan portfolio;
• Percentage of members’ satisfaction;
• Level of members’ communication in terms of Muganga SACCO products.

4. SKILLS & COMPETENCIES

• Enough knowledge of banking products (Savings and Loans);
• Customer Relationship Management (Needs, Inquiries, Responses, feedbacks, etc.);
• Excellent interpersonal and communication skills;
• Proficient in all Microsoft applications;
• A team player with leadership skills;
• Analytical thinking and Problem solving skills;
• Maintain a positive attitude focused on member satisfaction;
• Self-Management (Manages Time, Task Prioritization and Control) with minimum supervision.

5. REQUIREMENTS

Being Rwandan aged between 25 and 35 years’ old (ID required).

• Bachelor’s degree in Management, Business administration, Marketing, Banking, Finance, Economics or related field;
• At least 2 years of experience in Financial institution (BANK, MFI or SACCO) as Marketing Officer, Customer care Officer, Loan Officer, Business Banker, Sales Officer or related position (Proof of experience required);
• Ready to work (most of the time) on field and traveling in rural areas;
• Mention the working place (districts) as indicated in the Recruitment Details.

N.B: Applicants must be residing in the district of the catchment area they applied for.

6. JOB APPLICATION PROCEDURES

Interested candidates should submit soft copies of the motivation letter, CV and copy of ID, required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1^st floor of the Silverback Mall, latest 06/01/2022 at 5:00 PM on the following email address: apply@mugangasacco.rw

Questions/clarifications may be requested by email to the following email address: info@mugangasacco.rw

Kindly note that only shortlisted candidates will be contacted for the exam and interview.

Kindly note that only shortlisted candidates will be contacted for Written Exam and Interview.

Done at Kigali, on 19/12/2022

MUGANGA SACCO Management

Click here to visit the website source

Click here for details & apply

Click here to visit the website source

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Business Development Team is constantly growing in scale and sustainability; our ability to do so depends on raising external funding. The Business Development team uses Salesforce as the central data hub for storing and analyzing information related to all of our fundraising opportunities. We are therefore seeking an business operations associate to with accuracy and details to manage our CRM, donor database and improve our core team systems, lead systems administration projects, and provide team-wide support. You should have passion for getting every number right, derive excitement from delivering error-free work, and improving systems. You will report to the deputy Team Leader in a cross-team role.

Responsibilities

Donor database management (50%)

• Donation processing: entering incoming donations into One Acre Fund’s customized Salesforce CRM system, issuing acknowledgement letters, reconciliation of donations with Finance systems.
• Systems administration: Building reports from Salesforce, auditing newly-awarded grants, ensuring team compliance with processes, training new staff on Salesforce.
• Manage and write regular communications for donors including credit card donors

Team support

• Support the Executive Director and other senior leaders to manage top donor relationships and secure renewed gifts
• Spearhead the CRM analytics projects

Salesforce system and process improvements (25%)

• Map out the Systems processes and implement continuous improvements
• Manage the back end of Salesforce to ensure that the system is effective for the team
• Design and implement projects to strengthen Salesforce for fundraising
• Strengthen team fluency and compliance of Salesforce
• Support of the Salesforce integration with other systems such as SAP.

Grant Compliance Support (10%)

• Grant compliance support by making sure all grant conditions, clauses, restrictions and milestones are tracked
• Review any grant support gaps and create efficient solutions for the team

Digital Fundraising Support (15%)

• Liaise with vendors and service providers who support digital fundraising.

Manage our Give page (on the website) and ensure that:

• Give Page errors are quickly fixed
• Retail donors receive timely communications

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A passion for numbers and data accuracy.
• Excellent command of Excel (can maintain complex spreadsheets) and Google Sheets.
• Knowledge of Salesforce or other CRM/donor database required.
• A demonstrated interest in or understanding of fundraising is required.
• Customer service-oriented personality.
• Project management skills.
• Humility. We are looking for passionate professionals who combine good humor, patience, and learning.
• A willingness to commit to this position for the long term (minimum 2 years).
• Language: English required.

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya or Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

06 March 2023

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here for details & Apply

Job Description

• Act as the supervisor of DAs’ daily activities
• Collaborate with the DAP coordination office working within RISA to craft, revise and approve DAs monthly and quarterly plans
• Lead quarterly reviews of the DAs’ achievements
• Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools.
• Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery
• Ensure effective management of DAP equipment and tools
• Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery
• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development
• Supervise the learning and development process for the DAs and ensure their full participation in related programs/training
• Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content
• Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA.
• Collect information and report on other digital skills development related activities conducted in the district.
• Act as a liaison between DAP coordination office in RISA and the district and other stakeholders.
• Participate in DA trainings which will be provided throughout the project lifecycle.
• Participate in DAP-related planning activities within the DAP coordination office.

Selection Criteria:
• Rwandan national
• Kinyarwanda fluency
• English proficiency
• Aged between 18 years and 35 years.
• Must have A0 or A1 level equivalent education in ICT or a related field.
• Must be able to dedicate their full time to being a digital ambassador supervisor.
• Should demonstrate commitment to the program and its objective.
• Must submit a certificate of residence as a proof that he/she resides in the district where he/she will operate.

Required experience and skills:
• At least 2 years of proven experience
• Proof of digital skills or ICT-related competency, preferably via the
• International Computer Driving License ICDL, IT Essentials or Cybersecurity certifications
• Structured work style with a high degree of self-organization, flexibility and creativity
• Strong communication, presentation, and moderation skills
• Previous experience as a people manager or supervisor is an added advantage.

To complete your application:
– Please go to the “Certificates” section, select “icyemezo cy’aho utuye”, upload the signed proof of residence.
– Please go to the “Profile” section and ensure the place of residence reflects where you currently live. If the place shown in your profile is different from where you live, please make sure to edit accordingly/

The Digital Ambassadors Supervisors will be working under a renewable contract and will be facilitated to conduct their duties.

Minimum Qualifications

• Advance Diploma in Information Management

  3 Years of relevant experience

• Bachelor’s Degree in Information Management

  3 Years of relevant experience

• Advanced diploma in Computer Science

  3 Years of relevant experience

• Advanced diploma in Computer Engineering

  3 Years of relevant experience

• Advanced diploma in Information and Communication Technology

  3 Years of relevant experience

• Advanced diploma in Electronics and Telecommunication Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Software Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Computer Science

  3 Years of relevant experience

• Bachelor’s Degree in Computer Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Information and Communication Technology

  3 Years of relevant experience

• Bachelor’s Degree in Electronics and Telecommunication Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Information Systems

  3 Years of relevant experience

• Advanced Diploma (A1) in Software Engineering

  3 Years of relevant experience

• Bachelor’s Degree in Information Technology

  3 Years of relevant experience

• Bachelor’s Degree in Business Information Technology

  3 Years of relevant experience

• Advanced Diploma in Management Information System

  3 Years of relevant experience

• Advanced diploma ( A1) in Business Information Technology

  3 Years of relevant experience

• Advanced diploma in Information System

  3 Years of relevant experience

• Advanced Diploma in Information Technology (IT)

  3 Years of relevant experience

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