We are hiring:

Job Title: Regional Finance Coordinator

Office: Southern Central Africa and Nigeria region

Location: Kigali, Rwanda

Full Time Employment

Mennonite Central Committee (MCC) is a worldwide ministry of Anabaptist churches. MCC is a global nonprofit organization that strives to share God’s love and compassion for all in the name of Christ by responding to basic human needs and working for peace and justice. MCC envisions communities worldwide in right relationship with God, one another, and creation. In Southern and Central Africa & Nigeria, MCC supports projects with local partner organizations and churches in relief, development and peace. In Southern Central Africa and Nigeria (SCAN), MCC operates in Rwanda, Burundi, DRC, Nigeria, Mozambique, Zambia, Malawi and Zimbabwe.

Under the overall guidance of Finance Services Department and direct supervision of the Area Directors for SCAN, the Regional Finance Coordinator will be responsible for supporting Country Representatives and country offices with increasing workload and capacity building around financial needs and will function as an area-level link to be a conduit of information between financial services in the US/ Canada and program offices in SCAN.

Duties and responsibilities

1. Regional level support
2. Analyze and present on financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements as required by FS.
3. Coordinate the preparation and the collection of quarterly budget comparisons and projection reports.
4. Coordinate annual financial review schedules for country programs and ensure implementation of audit/ financial review recommendations.
5. Support Area Directors with annual country program financial reviews and support HQ FS in spot checks for country programs.
6. Support Area Directors and Financial Service Department in addressing any reported fraud cases.
7. Ensure vehicle procurement protocols are followed, and the regional vehicle and motor bike asset list is maintained.
8. Facilitate trainings for country level Finance Officers and Country Representatives across the region on standard MCC financial management and reporting expectations.
9. Support MCC HQ in audits and financial services for French Speaking Countries.
10. Facilitate trainings for partner organizations across the region on standard MCC financial management and reporting expectations.
    
    
    

2. Country-Level Support:

1. Provide training, on-boarding and support for country level financial staff on MCC financial software and fraud training within the region.
2. Support country Representatives (Reps) with conducting partner financial reviews and audits.
3. Reviewing country wire requests and Personal Monthly Reports (PMRs) for other regional staff.
4. Support Country Offices to ensure compliance with policies and procedures related to financial management and the management of associated risks.
5. Provide support with Year End accounting in country and for FS (Grant Prepaid, Accounts payable, etc.)
6. Provide training to new finance staff and Representatives on preparing Budgets, Fund request and Monthly Financial Reports and partner financial reviews.
7. Assist country FS staff to enter budget additions and keep track of project budgets.
8. Provide backup for country-level finance staff when they are on leave. Including, but not limited to preparation of monthly financial reports, budget comparison.
9. Coordinate with, and assist, area level HR Coordinator and country teams regarding computation of salaries, benefits and other taxes for MCC staff and offices etc.
10. Support country offices in reviewing partner project financial reports
11. Perform other related duties as required
    
    
    

Qualifications

1. Bachelor’s degree in accounting or finance and a fully completed professional accounting certification such as ACCA or CPA.
2. Proficiency in Microsoft excel and strong analytical and problem-solving skills with attention to detail.
3. Ability to work collaboratively with a wide range of staff and varying levels of financial capacity.
4. Ability to train staff in accounting and basic budgeting
5. English and French fluency is required.
6. Excellent relational skills with a strong customer service orientation; ability to collaborate in a diverse team environment where leadership is most effective through collegial influence rather than formal authority.
7. Ability to attend to many important details simultaneously
8. Demonstrated ability to maintain professional confidentiality
9. Ability to travel throughout and beyond the region as needs arise
10. Exhibit a commitment to a personal Christian faith and discipleship: active church membership and nonviolent peacemaking.

 As an equal opportunity employer, MCC is dedicated to employment equity and values diversity. We encourage all qualified candidates to apply.

To apply, please submit your CV and academic records with a cover letter outlining why you are the ideal candidate for the position via email to scanrecruitment@mcc.org and fill out this FORM by December 23th, 2024, with a subject line Regional Finance Coordinator. Only shortlisted candidates will be contacted for interviews

Click here to visit the website source

Job responsibilities

FUNCTIONS:

Provide Patient Care and Support to Specialized Doctors TASKS:

 Promote early and appropriate responses to patients according to triage times  Resuscitate or stabilize patients and refer them to the appropriate medical departments  Act quickly to make a tentative diagnosis and determine the appropriate course of treatment  Initiate and assess the patient’s medical, physical, and psychosocial status  Develop treatment plan  Perform regular ward rounds  Record progress notes  Order tests, examinations, medications, and therapies  Write medical prescriptions and ensure patients receive all prescribed medications  Write admission notes, progress notes and procedure notes.  Provide patient education and counselling on health status.  Participate in the development and achievement of specific objectives of the service  Ensure quality care to in-patients  Follow-up of ordered investigations  Be involved in the management of ward beds  Fill the patient files  Assigned other activities within his/her competency by the Head of service  Submit monthly, quarterly and annual reports to the supervisor

QUALIFICATIONS:

Bachelor’s degree in general medicine with a registration certificate and valid license to practice medicine in Rwanda issued by a professional council and should be certified as a medical officer, which is graded by the professional council. – Proof of completion of the duration of the public service agreement NOTICE: – Only medical officers who have completed the duration of the public service agreement will be considered

• 1

  Bachelor’s Degree in General medicine

  0 Year of relevant experience

Required competencies and key technical skills

• • 1
    Integrity

• • 2
    Strong critical thinking skills and excellent problem solving skills.

• • 3
    Inclusiveness

• • 4
    Accountability

• • 5
    Communication

• • 6
    Teamwork

• • 7
    Client/citizen focus

• • 8
    Professionalism

• • 9
    Commitment to continuous learning

• • 10
    Customer care skills

• • 11
    Ability to formulate and implement relevant policy and supervision of staff required

• • 12
    Good knowledge of Rwanda Health System

• • 13
    Knowledge in Anatomic pathology, and Clinical pathology

• • 14
    Strong interpersonal and teamwork skills;

• • 15
    Understanding of research methodology, report writing and publication

• 16
  Ability to apply basic computer knowledge

Click here to visit the website source

JOB DESCRIPTION

 Sustainable Growers Rwanda (SGR) is an NGO focused on innovative coffee cultivation techniques for smallholder women coffee farmers in Rwanda. Our dual commitment involves providing groundbreaking training and amplifying the visibility of women throughout the coffee supply chain. Underpinning our efforts, Question Coffee, our social enterprise, was created as a platform to spotlight women coffee growers and their coffee.

Q COFFEE Ltd operates retail cafés in Gishushu & Kiyovu, Kigali, Rwanda. We proudly offer coffee products, coffee tours, and coffee beverages directly to our valued customers. It also houses a training space for farmers, baristas, and coffee professionals to enhance coffee quality from seed to sip.

Manager, Human Resources and Administration (Social Enterprise)

PURPOSE OF THE JOB

This role is responsible for overseeing and directing the Social Enterprise’s human resource’s function, ensuring it aligns with the organization’s mission, vision, values and social impact goals. The role is also responsible for promoting a culture of diversity equity and inclusion within the Social Enterprise and utilizing HR technology to streamline processes and enhance employee experiences.

MAIN RESPONSIBILITIES

Strategic HR Leadership

• Develop and implement HR strategies that are aligned with the social impact goals and values
• Develop, promote, and implement human resources practices, procedures and policies to aimed at building and promoting a culture of compliance within the social enterprise.
• Develop and oversee the implementation of talent development initiatives that are aligned to the strategic goals of the Social Enterprise

Diversity, Equity, and Inclusion (DEI) Leadership

• Lead efforts to create a workplace where all staff feel included and valued.
• Organize and deliver training programs on cultural competence and other DEI aspects.
• Regularly review policies to improve DEI across the organization.

Talent, Acquistion, Leadership and Development

• Manage recruitment, selection, and onboarding of staff to attract diverse talent.
• Develop and implement employee retention strategies.
• Oversee leadership development, succession planning, and talent pipeline.
• Identify training needs in collaboration with departmental heads and create learning and development programs to address skill gaps.
• Identify and utilize e-learning and virtual training platforms for cost effective and accessible learning
  
  
  

HR Technology and Innovation

• Implement and manage HR technology systems to streamline HR and other processes within the organisation.
• Recommend innovative digital tools for efficient human resources and performance management
• Utilize the HR data to inform decisions and improve employee engagement.
• Collaborate with the IT function to ensure that staff are trained on using HR technology effectively.

Performance Management and Development

• Develop, implement and train staff on the organization’s performance management system.
• Equip departmental managers with tools to provide constructive feedback and effectively participate in the performance management process.

Compensation and Benefits Strategy

• Carry out periodic job analysis and job evaluation to ensure job descriptions and job grades are aligned with the organization’s strategic objectives.
• Recommend strategic changes in relation to employee compensation and benefits, for purposes of alignment with market best practices
• Obtain and utilize compensation and benefits data to ensure pay equity and address any disparities.
  
  
  

Employee Engagement, Wellness and Relations

• Drive employee engagement initiatives and recognition programs to improve retention.
• Promote open communication and respect within the team.
• Address employee concerns through fair processes.
• Implement wellness, mental health, and work-life balance initiatives.

Compliance and Risk Management

• Ensure compliance with labor laws and organizational policies.
• Maintain secure and accurate employee records using HR technology.
• Ensure adherence to labor laws, social enterprisepolicies, and professional ethics.

Change management and culture

• Integrate our social mission into all HR practices.
• Lead efforts to make DEI a core part of our culture.
• Lead and drive change management initiatives to support various social enterprisetransformational objectives

Social Impact Reporting:

• Track and report on HR data such as staff turnover, absenteeism, and capacity utilization to ascertain HR’s contribution to the organization’s social impact.
• Prepare detailed HR reports required by donors and regulatory bodies, ensuring compliance with labor laws, grant requirements, and organizational policies.
• Provide HR-related budget reports to monitor expenses for recruitment, training, and staff welfare programs, ensuring alignment with funding guidelines.

Perform any other duties that may be assigned

REQUIRED QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

 Academic and Professional Qualifications

1. Bachelors’ Degree in Human Resource Management, Business Administration, Public Administration, or any other relevant field with at least 6 years’ experience, 2 of which should have been in a managerial role a similar organisation or busy function
2. Master’s Degree in Human Resource Management, Business Administration, Public Administration, or any other relevant field is an added advantage
3. Professional certification or membership in Human Resources or a related field is an added advantage

COMPETENCIES

Technical Competencies

• Strategy development
• Human Relations Management and Welfare skills
• Performance management
• Employee Engagement and Retention Management
• Knowledge of HR technology
• Strong organizational and time-management abilities
• Problem-solving and conflict-resolution skills
• Strong ethical standards and professionalism
• High level of integrity and confidentiality

Behavioral Competencies

• Customer Focus
• Cultivate Innovation
• Drives Results
• Collaborates
• Action Oriented
• Technology Savvy
• Strategic Mindset
• Drive vision & purpose
• Business Insight
• Build networks
• Builds effective teams
  
  
  

KEY PERFORMANCE INDICATORS

• Retain staff to ensure organizational stability and reduce turnover costs.
• Reduce the average time to fill open positions to ensure minimal disruption to operations.
• Achieve positive employee engagement score based on annual surveys.
• Ensure that women hold leadership roles and increase representation of underrepresented groups
• Achieve completion for annual performance appraisals within the set timeline.
• HR Cost per Employee: Maintain the HR cost per employee reasonably low while meeting strategic goals
• 100% compliance with labor laws, NGO policies, and donor-specific HR requirements through regular audits.
• Increase workforce productivity, measured through program delivery efficiency and employee output.
• Staff Well-Being Index: Improve the staff well-being index to satisfaction, measured through biannual surveys and health initiatives.

Submission of Applications

Interested qualified candidates are invited to submit their motivation letter detailing how they meet the required qualifications and competencies, and detailed CV to recruitment@sustainablegrowers.org, not later than 23^rd December 2024 at 17:00 Kigali time.

Done at Kigali, on 9^th December 2024.

Christine Condo

Executive Director

Click here to visit the website source

JOB DESCRIPTION

Sustainable Growers Rwanda (SGR) is a non-profit organization that supports women coffee farmers and their families to become more professionalized and market- based skilled to increase their family incomes through professional training approach to growing and trading specialty coffee, so they can form direct, productive relationships with coffee processors, importers and roasters. Established in 2014, Sustainable Growers has a strong track record for connecting actors along the value chain, to facilitate deep and global partnerships between small holder producers and their customers.

Manager, Brand and Partnerships

PURPOSE OF THE JOB

This role will be responsible for playing a dual role in shaping and executing the overall brand strategy for SGR and its entities and overseeing the overall approach to brand partnerships across the national and international markets.

MAIN RESPONSIBILITIES

Brand Management

• Create and execute a comprehensive branding strategy that reflects the SGR’s mission, vision, and impact in the agriculture sector.
• Coordinate the development of annual and long-term brand plans, outlining strategic initiatives and campaigns to achieve brand objectives for SGR and its entities
• Oversee campaigns to increase SGR’s visibility and recognition within the coffee and development sectors.
• Maintain consistent messaging and visuals across all communication platforms and materials.
• Craft compelling stories, case studies, and visual content to highlight SGR’s achievements and impact in the coffee sector
• Lead in the development of an international brand marketing plan, including centrally-led brand partnership and sponsorship opportunities.
• Develop digital marketing and social media strategies for brand visibility.
• Align brand strategy with marketing, PR, and development teams.
  
  
  

Partnership Development and Management

• Drive the establishment of partnerships with the private sector players as well as other similar NGOs in different territories to leverage on synergies that will build SGRs brand in the market
• Build and maintain relationships with donors, corporations, agricultural institutions, and government agencies to support the SGR’s goals.
• Lead negotiations and finalize partnership agreements, ensuring that terms are mutually beneficial and aligned with the organizational objectives and processes
• Secure funding, technical expertise, and other resources through partnerships to enhance the SGR’s programs and sustainability.
• Lead the execution of the brand partnership roadmap and be the point person for negotiating centrally developed partnership campaigns in conjunction with key stakeholders and support the rollout of these integrations with local brand teams
• Leverage brand partnerships for sponsorships and investments
• Expand SGR’s brand presence in global markets and secure international partnerships.
  
  
  

Internal Collaboration

• Collaborate with program staff to align branding and partnership efforts with ongoing SGR programs and projects.
• Partner with the program and resource mobilization teams to craft proposals and presentations for potential donors and sponsors.

Advocacy and Campaigns

• Lead campaigns to raise awareness about critical coffee sector issues and promote the SGR’s mission.
• Work with journalists, bloggers, and influencers to amplify the SGR’s message.
• Serve as a spokesperson at conferences, agricultural forums, and public events to promote SGR’s initiatives.
  
  
  

Monitoring and Reporting

• Drive research to collect data on customer insights to identify and keep up with the current trends, consumer insights, and competitive landscape and ensure SGR utilizes the findings to inform brand strategy and plans
• Continuously analyze market trends and consumer feedback to make data-driven decisions for continuous brand growth
• Monitor the progress and impact of partnerships, ensuring mutual benefits and alignment with the NGO’s goals.
• Provide regular updates to leadership and donors on branding and partnership activities and outcomes
• Conduct competitive analysis to keep the brand ahead of trends.
  
  
  

Operational excellence

• Identify innovative ways to grow revenues, impact, and partnerships
• Work with internal teams to improve processes, with an eye toward improving customer experience
• Ensure internal stakeholders align with brand values and messaging.
• Manage and activate brand sponsorships for maximum visibility.
• Manage and optimize the budget for brand partnerships and marketing.

Perform any other duties that may be assigned

REQUIRED QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

 Academic and Professional Qualifications

• A Bachelor’s Degree in one of the following fields; Business Administration, Communications, Marketing or a related field
• A Master’s degree in any of the following fields: Business Administration, Communications, Marketing, or a related field will be an added advantage
• At least 6 years relevant experience, 2 of which should have been in a managerial role in a similar organisation or busy function
  
  
  

COMPETENCIES

Technical Competencies

• Exceptional strategic thinking and delivery
• Experience in leading negotiations and executing impactful brands
• Sound experience in programme and project management
• Strong stakeholder management skills
• Experience with project management tools and virtual meeting platforms

Behavioral Competencies

• Customer Focus
• Cultivate Innovation
• Drives Results
• Collaborates
• Action Oriented
• Technology Savvy
• Strategic Mindset
• Drive vision & purpose
• Business Insight
• Build networks
• Builds effective teams
  
  
  

KEY PERFORMANCE INDICATORS

• Increase brand awareness annually, measured through social media engagement, website traffic, and survey results.
• Secure new strategic partnerships with the private sector, government, or other NGO annually to support the SGR’s mission and goals.
• Retain active partnerships year-over-year, ensuring continued collaboration and funding support.
• Achieve positive brand perception based on annual surveys and stakeholder feedback (beneficiaries, donors, and partners).
• Increase social media engagement through consistent content creation, community interaction, and campaign promotions.
• Ensure consistency in branding across all communication channels (social media, website, events, and printed materials).
• Achieve higher participation rate for branded events or campaigns aimed at raising awareness or building partnerships.
• Increase donor engagement through brand-driven campaigns, leading to more repeat donations or commitments.
  
  
  

Submission of Applications

Interested qualified candidates are invited to submit their motivation letter detailing how they meet the required qualifications and competencies, and detailed CV to recruitment@sustainablegrowers.org, not later than 23^rd December 2024 at 17:00 Kigali time.

Done at Kigali, on 9^th December 2024.

Christine Condo

Executive Director

JOB DESCRIPTION

Sustainable Growers Rwanda (SGR) is a non-profit organization that supports women coffee farmers and their families to become more professionalized and market- based skilled to increase their family incomes through professional training approach to growing and trading specialty coffee, so they can form direct, productive relationships with coffee processors, importers and roasters. Established in 2014, Sustainable Growers has a strong track record for connecting actors along the value chain, to facilitate deep and global partnerships between small holder producers and their customers.

Manager, Brand and Partnerships

PURPOSE OF THE JOB

This role will be responsible for playing a dual role in shaping and executing the overall brand strategy for SGR and its entities and overseeing the overall approach to brand partnerships across the national and international markets.

MAIN RESPONSIBILITIES

Brand Management

• Create and execute a comprehensive branding strategy that reflects the SGR’s mission, vision, and impact in the agriculture sector.
• Coordinate the development of annual and long-term brand plans, outlining strategic initiatives and campaigns to achieve brand objectives for SGR and its entities
• Oversee campaigns to increase SGR’s visibility and recognition within the coffee and development sectors.
• Maintain consistent messaging and visuals across all communication platforms and materials.
• Craft compelling stories, case studies, and visual content to highlight SGR’s achievements and impact in the coffee sector
• Lead in the development of an international brand marketing plan, including centrally-led brand partnership and sponsorship opportunities.
• Develop digital marketing and social media strategies for brand visibility.
• Align brand strategy with marketing, PR, and development teams.
  
  
  

Partnership Development and Management

• Drive the establishment of partnerships with the private sector players as well as other similar NGOs in different territories to leverage on synergies that will build SGRs brand in the market
• Build and maintain relationships with donors, corporations, agricultural institutions, and government agencies to support the SGR’s goals.
• Lead negotiations and finalize partnership agreements, ensuring that terms are mutually beneficial and aligned with the organizational objectives and processes
• Secure funding, technical expertise, and other resources through partnerships to enhance the SGR’s programs and sustainability.
• Lead the execution of the brand partnership roadmap and be the point person for negotiating centrally developed partnership campaigns in conjunction with key stakeholders and support the rollout of these integrations with local brand teams
• Leverage brand partnerships for sponsorships and investments
• Expand SGR’s brand presence in global markets and secure international partnerships.
  
  
  

Internal Collaboration

• Collaborate with program staff to align branding and partnership efforts with ongoing SGR programs and projects.
• Partner with the program and resource mobilization teams to craft proposals and presentations for potential donors and sponsors.

Advocacy and Campaigns

• Lead campaigns to raise awareness about critical coffee sector issues and promote the SGR’s mission.
• Work with journalists, bloggers, and influencers to amplify the SGR’s message.
• Serve as a spokesperson at conferences, agricultural forums, and public events to promote SGR’s initiatives.

Monitoring and Reporting

• Drive research to collect data on customer insights to identify and keep up with the current trends, consumer insights, and competitive landscape and ensure SGR utilizes the findings to inform brand strategy and plans
• Continuously analyze market trends and consumer feedback to make data-driven decisions for continuous brand growth
• Monitor the progress and impact of partnerships, ensuring mutual benefits and alignment with the NGO’s goals.
• Provide regular updates to leadership and donors on branding and partnership activities and outcomes
• Conduct competitive analysis to keep the brand ahead of trends.
  
  
  

Operational excellence

• Identify innovative ways to grow revenues, impact, and partnerships
• Work with internal teams to improve processes, with an eye toward improving customer experience
• Ensure internal stakeholders align with brand values and messaging.
• Manage and activate brand sponsorships for maximum visibility.
• Manage and optimize the budget for brand partnerships and marketing.

Perform any other duties that may be assigned

REQUIRED QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

 Academic and Professional Qualifications

• A Bachelor’s Degree in one of the following fields; Business Administration, Communications, Marketing or a related field
• A Master’s degree in any of the following fields: Business Administration, Communications, Marketing, or a related field will be an added advantage
• At least 6 years relevant experience, 2 of which should have been in a managerial role in a similar organisation or busy function

COMPETENCIES

Technical Competencies

• Exceptional strategic thinking and delivery
• Experience in leading negotiations and executing impactful brands
• Sound experience in programme and project management
• Strong stakeholder management skills
• Experience with project management tools and virtual meeting platforms

Behavioral Competencies

• Customer Focus
• Cultivate Innovation
• Drives Results
• Collaborates
• Action Oriented
• Technology Savvy
• Strategic Mindset
• Drive vision & purpose
• Business Insight
• Build networks
• Builds effective teams
  
  
  

KEY PERFORMANCE INDICATORS

• Increase brand awareness annually, measured through social media engagement, website traffic, and survey results.
• Secure new strategic partnerships with the private sector, government, or other NGO annually to support the SGR’s mission and goals.
• Retain active partnerships year-over-year, ensuring continued collaboration and funding support.
• Achieve positive brand perception based on annual surveys and stakeholder feedback (beneficiaries, donors, and partners).
• Increase social media engagement through consistent content creation, community interaction, and campaign promotions.
• Ensure consistency in branding across all communication channels (social media, website, events, and printed materials).
• Achieve higher participation rate for branded events or campaigns aimed at raising awareness or building partnerships.
• Increase donor engagement through brand-driven campaigns, leading to more repeat donations or commitments.

Submission of Applications

Interested qualified candidates are invited to submit their motivation letter detailing how they meet the required qualifications and competencies, and detailed CV to recruitment@sustainablegrowers.org, not later than 23^rd December 2024 at 17:00 Kigali time.

Done at Kigali, on 9^th December 2024.

Christine Condo

Executive Director

Click here to visit the website source

JOB DESCRIPTION

 Sustainable Growers Rwanda (SGR) is an NGO focused on innovative coffee cultivation techniques for smallholder women coffee farmers in Rwanda. Our dual commitment involves providing groundbreaking training and amplifying the visibility of women throughout the coffee supply chain. Underpinning our efforts, Question Coffee, our social enterprise, was created as a platform to spotlight women coffee growers and their coffee.

Q COFFEE Ltd operates retail cafés in Gishushu & Kiyovu, Kigali, Rwanda. We proudly offer coffee products, coffee tours, and coffee beverages directly to our valued customers. It also houses a training space for farmers, baristas, and coffee professionals to enhance coffee quality from seed to sip.

Executive Manager, Social Enterprise

PURPOSE OF THE JOB

This role will be responsible for driving and building a social enterprise that is geared towards ensuring sustainability in coffee, tea, culinary and hospitality management and oversee the provision of training opportunities to clients and customers alike

MAIN RESPONSIBILITIES

Strategic Planning

• Spearhead the development of the annual strategic revenue plans to achieve monthly, quarterly and annual goals tied to the overall strategic vision of the Social Enterprise
• Design a successful model that will drive the scalability of the operations in the Social Enterprise to ensure continuity in the market
• Provide regular updates to the CEO on the social enterprise’s performance, financial status, strategic direction, brand visibility and other key matters
• Guide the development of policies on international developments to support teams in understanding the trade regulations and trends
  
  
  

Strategic Development

• Design the national expansion and complete the strategic planning process for the program expansion into new markets for the social enterprise
• Recommend strategic improvements to the existing wholesale program to incorporate trending customer needs to attract and retain customers
• Develop short- and long-term social enterprise plans including identifying new key accounts for the different teams to pursue in bringing revenues
• Develop partnerships and promote wholesale revenues by creating a schedule to visit clients ad attending events to speak about the SGR Social Enterprise
• Initiate development strategies to explore expansion and opportunities for the social enterprise
  
  
  

Revenues Growth

• Leading, managing, and holding the revenues team accountable for increasing revenues
• Act as a conduit between revenue and all other integrated departments for wholesale operations
• Follow revenues trends of existing accounts and monitor pricing levels
• Find opportunities to improve the wholesale program and add value to all wholesale accounts
• Monitor the revenues trends of existing accounts and monitor pricing levels to ensure competitive pricing and an advantage in the market
• Work to improve account performance and revenues through coffee education, trainings, cupping’s, demos and promotions
  
  
  

Organisational Budget Planning

• Spearhead the development of operation systems that are able to interact with the farmers and customers in real time to guide on sustainable practices and ensure adherence to relevant policies
• Approve all budget requests to ensure financial transparency and accountability
• Work closely with the Finance Manager or finance team to develop and manage the organisation’s budget, financial forecasts, and performance metrics, to ensure the social enterprise remains financially healthy by maintaining cash flow, reducing costs, and optimizing profitability

Technology utilisation

• Utilise modern ERP and CRM systems to streamline operations to continuously enhance customer engagement and track performance
• In conjunction with the R&D, product development teams, lead innovation efforts while monitoring current market trends to develop products that provide an edge to customers in the market
• Develop and maintain an up-to date CRM system to provide real-time customer feedback to ensure continuous improvement on products and services provided
  
  
  

Stakeholder Management

• Effectively communicate the vision of the Board to the management of Question Coffee Social Enterprise, to ensure alignment between the strategic objectives and the operations
• Build and maintain good stakeholder relationships to continuously improve service delivery and customer experience
• Explore collaboration opportunities with other industry players, to improve brand visibility
• Identify opportunities for strategic expansion, new market penetration, and strategic partnerships
• Ensure compliance with industry regulations, local and international laws, and corporate policies
  
  
  

Leadership and Team Development

• Lead the functions in the development of various priorities and initiatives that will drive key activities and projects to achieve efficiency and sustainability in the operations at the Social Enterprise
• Lead the teams to map out the design, practical approaches and strategies to identify key clients both locally and internationally to build strategic relationships and drive revenue targets
• Promote diversity and inclusion in hiring, training, and partnerships to build a supportive work culture

Management Reporting

• Prepare management reports on risks identified such as forex fluctuations, product sourcing and provide mitigation measures for management decision making
• Review and approve financial reports, ensuring compliance with all financial regulations and internal policies.
• Perform any other duties that may be assigned
  
  
  

REQUIRED QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

 Academic and Professional Qualifications

• Master’s’ Degree in Business Administration, Management or a related field, with at least 12 years’ relevant experience, 6 of which should have been in a senior managerial role in a similar organisation or busy function, with a proven track record of managing business operations and driving growth.
• Bachelor’s Degree in Business Administration, Management or a related field is required
• Professional certification in Business, or a related field is required
• Prior experience in hospitality industry
• Experience in leading teams across multiple departments and managing large-scale business operations.
• Deep understanding of financial management, including budgeting, forecasting, and profit & loss responsibility.
• Strong knowledge of industry-specific challenges, trends, and market dynamics.
  
  
  

COMPETENCIES

Technical Competencies

• Strategy Development
• Stakeholder Management
• Leadership Skills
• Strategic Thinking
• Business Intelligence

Behavioral Competencies

• Customer Focus
• Cultivate Innovation
• Drives Results
• Collaborates
• Action Oriented
• Technology Savvy
• Strategic Mindset
• Drive vision & purpose
• Business Insight
• Build networks
• Builds effective teams
  
  
  

KEY PERFORMANCE INDICATORS

• Year on year growth on the annual strategic goals to demonstrate scalability of the social enterprise
• Creation of partnerships and new wholesale revenues annually
• Reduction on all organisational expenditures aligned to ESG practices
• Customer satisfaction results on a quarterly basis

Submission of Applications

Interested qualified candidates are invited to submit their motivation letter detailing how they meet the required qualifications and competencies, and detailed CV to recruitment@sustainablegrowers.org, not later than 23^rd December 2024 at 17:00 Kigali time.

Done at Kigali, on 9^th December 2024.

Christine Condo

Executive Director

Click here to visit the website source

JOB DESCRIPTION

 Sustainable Growers Rwanda (SGR) is an NGO focused on innovative coffee cultivation techniques for smallholder women coffee farmers in Rwanda. Our dual commitment involves providing groundbreaking training and amplifying the visibility of women throughout the coffee supply chain. Underpinning our efforts, Question Coffee, our social enterprise, was created as a platform to spotlight women coffee growers and their coffee.

Q COFFEE Ltd operates retail cafés in Gishushu & Kiyovu, Kigali, Rwanda. We proudly offer coffee products, coffee tours, and coffee beverages directly to our valued customers. It also houses a training space for farmers, baristas, and coffee professionals to enhance coffee quality from seed to sip.

Head, New Markets

PURPOSE OF THE JOB

This role is responsible for driving strategic social enterprise development initiatives aimed at exploring potential market expansion opportunities and partnerships for the Vocational Training Hub.

MAIN RESPONSIBILITIES

Strategic Development

• Lead initiatives for the development and implementation of new markets strategy for the Social Enterprise
• Develop a development framework for the Social Enterprise, which aligns with the regulations governing educational institutions in Rwanda
• Spearhead the market development initiatives for new social enterprise offerings, including the introduction of new curriculum, various modes of learning
• Develop strategies for introducing new products, services, or social enterprise models that reflect evolving customer needs and industry trends

Research and Development

• Analyze emerging market trends, customer needs, and competitor products to assess new opportunities and identify areas for product innovation for the social enterprise
• Lead feasibility studies for new products, including conducting market analysis, financial modeling, and determining resource requirements.
• Conduct thorough market research and analysis to identify new growth opportunities, assess market demand, competition, and economic viability.
• Engage with the supervisory authority for the approval regarding new opportunities for the expansion of the academy

Product Development and Market Innovation

• Continuously identify opportunities for new products or services aligned with market demand, the social enterprise’s values, and its mission
• Coordinate and oversee the product development process, from ideation and market research to product launch, ensuring new offerings meet the needs of target audiences
• Collaborate with the Product Development team (e.g., the Manager, Product Development and Quality Assurance) to ensure new products are high-quality, sustainable, and aligned with brand values
• Constantly drive innovation in both product offerings and market approaches while keeping the enterprise competitive and responsive to adapt to the changing market dynamics
  
  
  
  

Stakeholder Management

• Engage in strategic stakeholder engagement with students, prospective partners of the Vocational Academy, to increase opportunities for social enterprise expansion
• Build and maintain partnerships on behalf of the Social Enterprise, to implement successful development initiatives
• Work closely with internal teams (marketing, product development, and operations) and external stakeholders (partners, customers, and vendors) to drive new product offerings and ensure successful market entry

Performance Evaluation

• Lead feasibility studies to assess the potential for success in target markets, including competitive analysis, financial modeling, and resource requirements
• Analyze customer feedback, revenue data, and market trends to refine products and ensure long-term growth
• Establish performance metrics and KPIs for market expansion initiatives
• Stay updated on industry trends, to keep the Vocational Training Academy highly competitive
• Provide strategic guidance to the Executive Manager, Partnership and Franchise, and approving his/her recommendations for expansion opportunities for the social enterprise

Management Reporting

• Collaborate with the senior management in the review of periodic reports, to identify areas of risk for the social enterprise
• Periodically present progress update reports to the senior leadership of the Social Enterprise, to ensure data-driven decisions are made
• Assign tasks to staff under his/her supervision for the smooth running of the department
• Manage and evaluate the performance of staff under his/her supervision
• Perform any other related duties that may be assigned from time to time

REQUIRED QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

 Academic and Professional Qualifications

• Bachelors’ Degree in Business Administration, Marketing, or any other relevant field with at least 9 years’ experience, 5 of which should have been in a managerial role a similar organisation or busy function
• Master’s Degree in Business Administration, Marketing, or any other relevant field is an added advantage
• Professional certification in Marketing, Business Administration or a related field is an added advantage
• Experience in managing cross-functional teams and overseeing market entry initiatives from strategy development through execution
• Strong understanding of international business dynamics, including market research, legal/regulatory environments, and cultural considerations.
• Proven success in building and nurturing relationships with key partners, clients, and stakeholders in new markets.
  
  
  
  

COMPETENCIES

Technical Competencies

• Strategic Thinking
• Strong Knowledge in Business development and vocational training
• Strong Marketing and Negotiation Skills
• Stakeholder Engagement and Management
• Planning and Budgeting

Behavioral Competencies

• Customer Focus
• Cultivate Innovation
• Drives Results
• Collaborates
• Action Oriented
• Technology Savvy
• Strategic Mindset
• Drive vision & purpose
• Business Insight
• Build networks
• Builds effective teams
  
  
  
  

KEY PERFORMANCE INDICATORS

• Digitalization of CRM system for customer tracking
• New market targets and successfully implemented customer segmentation reported annually
• Quarterly reports on successfully implemented product piloting programs in different markets
• Monthly and quarterly reports on product performance in different markets
• Turnaround time on implementation of product improvements
• Customer satisfaction ratings from all markets

Submission of Applications

Interested qualified candidates are invited to submit their motivation letter detailing how they meet the required qualifications and competencies, and detailed CV to recruitment@sustainablegrowers.org, not later than 23^rd December 2024 at 17:00 Kigali time.

Done at Kigali, on 9^th December 2024.

Christine Condo

Executive Director

Click here to visit the website source

Click here to visit the website source

Job responsibilities

• Assist the project manager in analyzing technical feasibility of subprojects during the sub-project designing and review process, with particular emphasis on environmental issues; • Ensure RUDP II project is implemented in compliance with the World Bank’s Environmental and Social Standards and other potential donors’ E&S requirements as well as national environmental and social policies; • Support in supervising the implementation of Environmental and Social Management Instruments including Environmental and Social Framework ( ESMF), Resettlement Policy Framework (RFP), Stakeholder Engagement Plan (SEP), Labor Management Procedures (LMP), Occupational Health and Safety (OHS), Gender and Anti-GBV Action Plan (GAP), Environmental and Social Commitment Plan (ESCP), Environmental and Social Impact Assessment (ESIA) and Environmental and Social Management Plan (ESMP) and other related environmental and social risk and impact management activities; • Support the development and implementation of projects’ Environmental and social Risk Management Instruments, including site specific/ sub-project instruments such as environmental and social impact assessments (ESIA), site specific Environmental and Social Management Plan (ESMP); • Engage in comprehensive stakeholder consultations process related to the project’s logical framework and provide inputs for the stakeholder engagement to be included as part of the site specific ESMPs; • Conduct environmental and social screening of the sub-projects/activities, identify possible risks and impacts, and develop measures and strategies to avoid, minimize, and compensate for these risks. Develop the relevant Environmental and Social Management Plan based on the results of the screening and following donors’ standards including the World Bank Environmental and Social Framework, World Bank Environmental Health and Safety Guidelines, and GoR Environmental and Social Safeguards policies applicable for the project as well as the Good International Industry Practices (GIIP), as per the ESMF;

• Oversee/develop/coordinate implementation of all safeguard related plans; • In collaboration with the Social Risk Management Specialist and Community Development Specialist, supervise and implement the resettlement action plans (RAP), Livelihood Restoration Plans (LRP) and regularly report on implementation progress; • Oversee the development of studies undertaken by RUDP II project and organize technical workshops to review and validate ESF-related project documents and studies. • Organize and supervise participatory environmental monitoring and auditing within project site in collaboration with Project monitoring and evaluation (M&E) Specialist and Social Risk Management Specialist, throughout the project implementation; • Ensure full disclosure with concerned stakeholders; • Ensure social and environmental grievances are managed effectively and transparently; • Review the Safeguards Screening Procedure (SESP) annually, and update and revise corresponding risk log; mitigation/management plans as necessary; • In collaboration with M&E Specialist ensure that monitoring of the Environmental related results indicators (as per the projects results framework) are conducted on quarterly basis; • Prepare regular reports on environmental risk management activities and compliance status for submission to the project donors and other relevant authorities; • In collaboration with the Communication Specialist ensure that the achievements on Environmental related results indicators (as per the projects results framework) are documented and disseminated; • Provide technical expertise and guidance on environmental and social risk management to project team members; • Coordinate and liaise with REMA, City of Kigali, World Bank and other potential donors to ensure effective mainstreaming of social and environment safeguard issues into the implementation of project activities;

• Document and share lesson learned and best practice with the networks; • Ensure that Environmental safeguard related modules are incorporated in the training and capacity building programs at all the levels; • Develop and maintain relationships with key project stakeholders, including government agencies, local communities, and non-governmental organizations; • Collaborate with relevant departments to ensure the integration of environmental and social considerations into project planning and decision-making processes; • Develop and implement training and awareness for project workers and the community on occupational health and safety including on emergency prevention and preparedness. • Perform any other activities directly related to the project objectives that will be assigned by the Project Coordinators, Program managers, SPIU coordinator or REMA management in general.

Click here to visit the website source

• • 1
    Bachelor’s Degree in Environmental Sciences

    7 Years of relevant experience

• • 2
    Master’s Degree in Environmental Sciences

    3 Years of relevant experience

• • 3
    Bachelor’s Degree in Natural Resources Management

    7 Years of relevant experience

• • 4
    Master’s Degree in Natural Resources Management

    3 Years of relevant experience

• • 5
    Master’s degree in Environment Management

    3 Years of relevant experience

• 6
  Bachelor’s degree in Environmental studies

  7 Years of relevant experience

Required competencies and key technical skills

• • 1
    Integrity

• • 2
    Teamwork

• • 3
    Analytical, problem-solving and critical thinking skills

• 4
  Possess in-depth knowledge of the World Bank’s environmental and social risk policies and guidelines particularly the environmental and social standards as well as other Development Partners’ E&S standards such as AfDB, UNDP etc

Click here to visit the website source

1.  Quality assurence

Job Title: Automobile Technician / Mechanic

Choice Africa Investment Ltd (Carcarbaba):
Carcarbaba is not just another car dealership – we’re a pioneering force in shaping Africa’s automotive landscape. Founded in Kigali, Rwanda, we’re proudly local, committed to elevating the automotive industry across Rwanda. As the exclusive authorized agent of Dongfeng and Wuling, two major Chinese automobile brands, we’re driving innovation and accessibility in African markets.

In addition to our dealership operations, we also operate a fully-equipped garage that offers expert maintenance, repairs, and servicing for a wide range of vehicles. Our garage is staffed by highly trained technicians, ensuring top-notch service and repairs to keep your vehicle running smoothly. Whether it’s routine maintenance or complex repairs, Carcarbaba is your trusted partner in the automotive industry.

Key Requirements

Educational Qualifications:

Secondary Education: Completed studies in Motor Vehicle Mechanics or equivalent.

University  Diploma: Completion of an Advanced Diploma in Automobile Technology or a similar qualification in automotive engineering or mechanics.

Experience:

Minimum 3 years of hands-on experience in automobile repair, maintenance, diagnostics, and servicing, particularly in a professional garage or workshop environment.

Valid Rwandan Driving License (Category B)

Fluent in English.

Below 35 years old.

Role and Responsibilities

Vehicle Diagnostics & Repairs:

• Diagnose mechanical and electrical issues in vehicles using advanced diagnostic equipment.
• Perform necessary repairs and adjustments to ensure vehicles are operating at optimal levels.
• Work with a variety of vehicle makes and models, ensuring all repairs are done according to garage standards.
  
  
  

Routine Maintenance:

• Conduct scheduled maintenance tasks such as oil changes, tire rotations, brake inspections, and fluid checks.
• Inspect vehicles for signs of wear and tear and recommend appropriate solutions to customers.

Customer Interaction:

• Communicate with customers to understand the issues with their vehicles and explain the recommended repairs or maintenance required.
• Provide clear and accurate explanations of repair costs and timelines to ensure customer satisfaction.
• Offer professional advice on vehicle care and maintenance to prolong the life of the vehicle.

Garage Operations:

• Maintain cleanliness and organization in the garage/workshop area.
• Follow safety protocols and maintain a safe working environment for yourself and colleagues.
• Assist in maintaining and managing tools, equipment, and supplies necessary for garage operations.

Ready to take your career to the next level; please submit your resume and relating qualifications outlining your relevant experience to: christian.kayitare@carcarbaba.com before 15th January 2025.

Click here to visit the website source

Trades Helper

Vacancy Announcement: KIGALI-2024-043

The Embassy of the United States of America in Kigali is recruiting for Trades Helpers. The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties: The incumbent reports directly to the Locally employed Staff Facilities Maintenance Supervisor. The position holder is employed as a Trades Helper to assist the technicians of the skilled trades in the performance of routine and preventive maintenance, and new installations and demolition work. The Supervisor will assign the incumbent to any of the skilled trade shops on a daily basis to assist the skilled technicians with maintenance and repair work throughout the New Embassy Compound (NEC) office buildings, grounds and residential owned/leased properties. The incumbent performs limited skilled tasks as qualified by on-the-job training. In addition to assisting the skilled trade technicians, the incumbent may be assigned tasks include material handling, painting, custodial type work, common laborer work, and grounds maintenance work.

All applications must be submitted via Electronic Recruitment Application (ERA) by December 30, 2024.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted.

Please note that e-mailed applications are not accepted. Only applications submitted through our Electronic Recruitment Application will be considered.

Click here to visit the website source

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

Abut the Role

Reporting to the Accountant, you will be responsible for recording transactions in the form of journal vouchers in SAP, gathering bank and momo accounts statements for finance documentation, performing periodical bank and momo accounts reconciliation and ensuring that payments processing service is delivered to partners.

Responsibilities

• Manage the recording and reporting of all accounting transactions for the program;
• Provide reconciliations of P&L and balance sheet accounts including accounts payable, cash accounts, prepaid accounts, payroll costs, rental accounts;
• Maintenance of fixed assets register for the assigned country;
• Assist with annual audit preparations and completion;
• Perform weekly and monthly accounting reconciliations and reporting processes for the assigned country;
• Work with the accountants and department management to establish an control environment within One Acre Fund operations,
• Perform other tasks as assigned by management.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A university degree in Accounting, Finance or other related fields
• Part or fully CPA/ACCA qualified (or similar certification);
• At least 2 Years of experience in Accounting
• Experience with ERP systems (SAP)
• Language: English
• Excel (can maintain complex spreadsheets)

Preferred Start Date

As soon as possible

Job Location

Kigali, Rwanda

Benefits

Health insurance, paid time off

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Application Deadline

20 January 2025.

Application Link: Click here to apply

Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here to visit the website source

JOB OPPORTUNITY

WASH ENGINEER-AKAGERA CLUSTER

World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2021-2025 seek to reach 2 million of the most vulnerable children. This is done through programming in Resilience and Livelihoods, WASH and Health, Child Protection and Education.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced Rwandan national for the role of WASH Engineer, joining an established and experienced team. This stimulating position incorporates a range of skills and development in multiple areas, allowing for an exciting opportunity for career growth in a dynamic, global organization. It will be based in Akagera Cluster -Gatsibo District, Rwanda, and reports to the Programme  Manager.

Purpose of the position:

To supervise, conduct design, studies and review water resource, sanitation, and hygiene development projects. And closely follow up and ensure the implementation of WASH infrastructure projects are in line with the plan, design, and available standards, to address the needs of the most vulnerable communities.  The job holder is responsible for the overall WASH and Health projects management, representing the WASH sector at a district level within WVR, and projecting our position at the country level.

The major responsibilities include:

Salary:

The salary is commensurate with qualifications and experience.

NB: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go:

https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/WASH-Engineer_JR38449

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on wvrwanda-recruitment@wvi.org (no applications will be accepted through this email).

The closing date for submission of applications is 21^ST December 2024; no late applications will be accepted. World Vision is committed to adult and child safeguarding and does not employ staff whose background is not suitable for working with children and vulnerable adults. All employment is conditional upon the successful completion of all applicable background checks, including criminal record checks.

Note that only shortlisted candidates will be contacted.

Click here to visit the website source

Job responsibilities

Deliverables:

• Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA. • Monthly report on Digital Community Clubs at the district level Terms of employment: • This is a position with initial contract of one year, renewable based on performance and availability of resources • The duty station will be located in the designated district assigned to the supervisor in question

Selection Criteria: • Rwandan national • Kinyarwanda fluency • English proficiency • Aged between 22 and 35 years. • Must have A0 or A1 level equivalent education ICT or a related field. • Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate. • Must be able to dedicate their full time to being a digital ambassador supervisor.

Required experience and skills: • At least 2 years of proven prior experience as a trainer/instructor • Proof of digital skills or ICT-related competency, preferably via the • International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications. • Structured work style with a high degree of self-organization, flexibility and creativity • Strong communication, presentation, and moderation skills • Previous experience as a people manager or supervisor is an added advantage

Job responsibilities

Duties and Responsibilities; • Act as the supervisor of DAs’ daily activities • Collaborate with the DAP coordination office working within RISA to draft, revise and approve DAs monthly and quarterly plans • Lead quarterly reviews of the DAs’ achievements • Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools. • Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery • Ensure effective management of DAP equipment and tools • Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery

• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development • Supervise the learning and development process for the DAs and ensure their full participation in related programs/training • Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content • Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA. • Collect information and report on other digital skills development related activities conducted in the district. • Act as a liaison between DAP coordination office in RISA and the district and other stakeholders. • Participate in DA trainings which will be provided throughout the project lifecycle. • Participate in DAP-related planning activities within the DAP coordination office. Reporting: • The Digital Ambassadors Supervisors will report to the DAP coordination office.

Deliverables: • Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA. • Monthly report on Digital Community Clubs at the district level Terms of employment: • This is a position with initial contract of one year, renewable based on performance and availability of resources • The duty station will be located in the designated district assigned to the supervisor in question

Selection Criteria: • Rwandan national • Kinyarwanda fluency • English proficiency • Aged between 22 and 35 years. • Must have A0 or A1 level equivalent education ICT or a related field. • Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate. • Must be able to dedicate their full time to being a digital ambassador supervisor.

Required experience and skills: • At least 2 years of proven prior experience as a trainer/instructor • Proof of digital skills or ICT-related competency, preferably via the • International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications. • Structured work style with a high degree of self-organization, flexibility and creativity • Strong communication, presentation, and moderation skills • Previous experience as a people manager or supervisor is an added advantage

Job responsibilities

Duties and Responsibilities:

• Act as the supervisor of DAs’ daily activities • Collaborate with the DAP coordination office working within RISA to draft, revise and approve DAs monthly and quarterly plans • Lead quarterly reviews of the DAs’ achievements • Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools. • Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery • Ensure effective management of DAP equipment and tools • Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery • Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development

• Supervise the learning and development process for the DAs and ensure their full participation in related programs/training • Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content • Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA. • Collect information and report on other digital skills development related activities conducted in the district. • Act as a liaison between DAP coordination office in RISA and the district and other stakeholders. • Participate in DA trainings which will be provided throughout the project lifecycle. • Participate in DAP-related planning activities within the DAP coordination office. Reporting: • The Digital Ambassadors Supervisors will report to the DAP coordination office.

Deliverables:

• Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA. • Monthly report on Digital Community Clubs at the district level Terms of employment: • This is a position with initial contract of one year, renewable based on performance and availability of resources • The duty station will be located in the designated district assigned to the supervisor in question

Selection Criteria:

• Rwandan national • Kinyarwanda fluency • English proficiency • Aged between 22 and 35 years. • Must have A0 or A1 level equivalent education ICT or a related field. • Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate. • Must be able to dedicate their full time to being a digital ambassador supervisor.

Required experience and skills:

• At least 2 years of proven prior experience as a trainer/instructor • Proof of digital skills or ICT-related competency, preferably via the • International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications. • Structured work style with a high degree of self-organization, flexibility and creativity • Strong communication, presentation, and moderation skills • Previous experience as a people manager or supervisor is an added advantage

Click here to visit the website source