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Customer Care Manager at KOKO Networks | Kigali : Deadline: 21-05-2023

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TitleCustomer Care Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toHead of Commercial

Direct Reports : Customer Care Team

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Customer Care Manager is responsible for managing the overall customer experience at KOKO Networks Rwanda, including overseeing high-quality customer service, developing customer care strategies, resolving customer inquiries and complaints, and managing the performance and development of the customer care team.

What will you do:

  • Customer Service:
  • Responsible for overseeing the delivery of high-quality customer service across all touchpoints, ensuring that customers have a positive experience with KOKO Networks.
  • Strategy:
  • Develop and implement customer care strategies that align with KOKO Networks’ overall business objectives and meet the needs of our customers.
  • Feedback and Continuous Improvement:
  • Collect and analyze customer feedback to identify areas for improvement, and work with cross-functional teams to continuously enhance the customer experience.
  • Team Management:
  • Responsible for managing the performance and development of the customer care team, ensuring that they have the necessary skills and tools to deliver a world-class customer experience.
  • Call Center Management:
  • Responsible for overseeing the operations of the call center, ensuring that calls are handled efficiently and effectively, and that customer inquiries and complaints are resolved promptly.
  • Cross-functional Collaboration:
  • Must work closely with cross-functional teams across the organization, including Operations, Marketing, and Sales, to ensure that the customer experience is consistent and aligned with KOKO Networks’ overall business objectives.


What will you bring to KOKO:

  • Bachelor’s degree from an accredited university, preferably in a business related area of study
  • 8+ years experience in a similar position
  • Proven success of strong leadership
  • Strong analytical thinking skills
  • Commercial acumen
  • Good planning and organizational skills
  • Customer service technology use : Fresh desk or any other CRM software
  • Ability to work under pressure and with minimum supervision
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation Unquestionable Integrity

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 21th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Office Administrator at KOKO Networks | Kigali : Deadline : 28-05-2023

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TitleOffice Administrator

LocationRwanda, Kigali

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role

The Office Administrator at KOKO Networks Rwanda will oversee office administration, planning, coordination, and delivery of critical tasks to ensure smooth operations of all office-based activities. Their role is critical in ensuring an office runs efficiently and effectively handles all administrative and operational tasks.

What You Will Do

  • Office Administration:
    • Oversee and manage day-to-day office operations, including maintaining office supplies, managing incoming and outgoing mail, managing the office budget, and ensuring compliance with company policies and procedures.
  • Facilities Management:
    • Manage and coordinate office space and facilities, including ensuring the office is clean and organized, maintaining equipment, and coordinating repairs and maintenance as needed.
  • Office Logistics:
    • Coordinate travel arrangements, schedule appointments, manage calendars, and organize meetings and conferences.
  • Communication Management:
    • Oversee communication channels, including email and phone, to ensure efficient communication between internal and external stakeholders.
  • Health and Safety Compliance:

© 2022 KOKO Networks Limited | Proprietary & Confidential

○ Ensure compliance with health and safety regulations and protocols, including emergency response plans, evacuation procedures, and risk assessments.

What You Will Bring to KOKO

  • University degree/Diploma in Business Administration or a related field.
  • At least 1 year of experience in facility management with a strong concentration on administration.
  • Strong project management skills and ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Proficiency with facility and asset management software and tools.
  • Knowledge of health, safety, and environmental regulations and standards related to facilities and assets.


How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 28th May 2023 via the apply button below.

KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Agent Relationship Manager at KOKO Networks | Kigali : Deadline: 28-05-2023

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TitleAgent Relationship Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toChannel Manager

Direct Reports : Agent Relationship Representative

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Agent Relationship Manager is responsible for managing the performance of KOKO Agents in their designated zone. This involves driving customer acquisition through collaborative efforts on trade marketing initiatives, as well as developing collaborative business plans to achieve targets related to expanding KOKO’s customer base..

What will you do:

  • Agent Performance and Relationship Management:
  • Oversee the performance and relationship management of KOKO Agents in your zone, including monitoring KPIs and providing coaching to improve performance.
  • Team Management:
  • Lead and manage a team of agent relationship representatives, setting clear expectations and goals, and providing ongoing coaching and feedback to ensure their success.
  • Customer Acquisition:
  • Drive customer acquisition through collaborative business planning and Trade Marketing Initiatives, work collaboratively with Agents to increase awareness and interest in KOKO’s products and services.
  • Target Delivery:
  • Set monthly priorities and execute on activity plans to ensure delivery of targets related to growing KOKO’s customer base.
  • Sales Process Execution:
  • Ensure effective execution of all Agent Network Sales processes through the sales cycle to enable a positive Agent and customer experience.
  • Collaboration:
  • Engage collaboratively with in-house Agent and customer support teams as well as marketing to align and coordinate customer acquisition growth strategies.
  • Market Intelligence:
  • Gather market intelligence and customer feedback to share back to commercial leadership, providing insights to inform strategic decision-making.


What will you bring to KOKO:

  • Bachelor’s degree from an accredited university, preferably in a business related area of study
  • 5+ years experience in a similar position
  • Commercial acumen
  • Good planning and organizational skills
  • Ability to work under pressure and with minimum supervision
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation
  • Unquestionable Integrity
  • Proficient in English and Kinyarwanda

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 28th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Agent Expansion Manager at KOKO Networks | Kigali : Deadline: 28-05-2023

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TitleAgent Expansion Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toChannel Manager

Direct Reports : Agent Expansion Representative

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Agent Expansion Manager (AEM) at KOKO Networks recruits KOKO Fuel agents across the country based on priority demographics and market research information. The AEM onboards, trains and sets up agents for success as they join the KOKO Agent network. This role requires strong leadership and management skills to manage a team of expansion representatives and ensure new agents receive the necessary support and resources to start operating successfully.

What will you do:

  • Recruitment:
  • The Agent Expansion Manager is responsible for identifying and recruiting high-quality KOKO Fuel agents across the country based on priority demographics and market research information.
  • Onboarding and Training:
  • The Agent Expansion Manager must vet, then ensure that new agents are successfully onboarded and trained to operate within the KOKO Agent network. This includes providing necessary resources and support to agents, as well as managing a team of expansion representatives to ensure consistent messaging and training.
  • Team Management:
  • Lead and manage a team of agent expansion representatives, setting clear expectations and goals, and providing ongoing coaching and feedback to ensure their success.
  • Standards and Habits:
  • The Agent Expansion Manager must set the right standards for new agents and instill the right habits from the outset. This includes ensuring agents adhere to KOKO’s operational procedures and providing ongoing support and guidance to agents to help them achieve their performance targets until handover to the zonal team.
  • Collaboration:
  • The Agent Expansion Manager must collaborate with cross-functional teams, including Marketing, and Operations, to ensure that KOKO’s expansion and growth strategies are aligned and effective. This includes sharing market intelligence information, gathering feedback and working collaboratively to achieve shared goals.


What will you bring to KOKO:

  • Bachelor’s degree from an accredited university, preferably in a business related area of study
  • 5+ years experience in a similar position
  • Commercial acumen
  • Good planning and organizational skills
  • Ability to work under pressure and with minimum supervision
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation
  • Unquestionable Integrity
  • Proficient in English and Kinyarwanda

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 28th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit  the website source










Librarian Under Statute at INTEGRATED POLYTECHNIC REGIONAL CENTER-IPRC WEST: Deadline: May 16, 2023

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Job Description

– Organize, plan and implement in coordinating the preparation of library plans and services
– Prepare and submit requests pertaining to books tenders
– Elaborate and Implement library policies and procedures
– Develop special library collections system
– Maintain and constantly update the research and academic documentation
– Enhance partnership with other libraries and Organizations related to academic resources
– Acquisition, Codify, classify, and catalogue books; publications, audiovisual aids, and other library materials based on subject matter or standard library classification systems
– Evaluate materials to determine outdated or unused items to be discarded
– Perform public relations work for the library, such as community talks
– Maintain library safety and security
– Perform lending and borrowing services
– Provide necessary and needed information to Institutional authorities, library users and visitors
– Provide professional and technical advice to her/his supervisors
– Perform all other tasks assigned by her/his supervisors




Minimum Qualifications

  • Bachelor’s Degree in Library and Information Science

    0 Year of relevant experience

  • Advanced Diploma in Library Sciences

    0 Year of relevant experience

  • Bachelor’s in Library Sciences

    0 Year of relevant experience

  • Advanced Diploma in Archives and documentation

    0 Year of relevant experience

  • Bachelor’s Degree in Archives and Documentation

    0 Year of relevant experience

  • Advanced Diploma in Library and Information Science

    0 Year of relevant experience

  • Advanced Diploma in Management Information System

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of cataloging

  • Library software such as ALEXANDRIA UNICORN, XREF, VTLS and some open source software such as WSIS,, CDS and KOHA

  • Knowledge on open sources material and how to subscribe on them

  • Resource management skills

  • Decision making skills

  • Networking skills

  • Time management skills

  • Risk management skills

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

  • Creativity and Innovation

Click here to apply














Customer Care Officer Under Statute at BUGESERA DISTRICT HEALTH:Deadline: May 16, 2023

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Job Description

“1. Collect periodically the claims from customers in the suggestion boxes for analysis
2. Participate actively in the analysis process
3. Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions.
4. Ensure the proper follow up of the recovery plan
5. Management of all problems related to customers
6. Identify and report on performance constraints
7. Ensure proactive systems to maintain operational performance in collaboration with other services
8. Professional appearance and commitment of customer care
9. To ensure the office, customer area and their personal appearance is at the highest level of clean line
10. Submit monthly, quarterly and annually report to the supervisor
11. Perform other related duties as required




Minimum Qualifications

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Communication

    0 Year of relevant experience

  • Bachelor’s Degree in Public Relations

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Marketing

    0 Year of relevant experience

  • Bachelor’s Degree in Customer Relations

    0 Year of relevant experience

  • Advanced Diploma in Hospitality management

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

Click here to apply














Administrative Assistant to the Director General Under Statute at BUGESERA DISTRICT HEALTH : Deadline: May 16, 2023

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Job Description

An Administrative Assistant is responsible for supporting the Director General and other administrative staff to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. Their duties include organizing meetings for Administrators, welcoming office visitors and composing documents on behalf of administrative staff.
• Managing documents and files
• Sending and receiving documents for the hospital
• Answering the phone calls
• Operating a range of office machines such as photocopiers and computers
• Welcoming guests and visitors
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Provide general support to visitors
• Generate reports
• Meet timeline/deadline of achieving planned activities
• Daily, monthly, quarterly and annually report submitted to the supervisor
• Number of visitors received and oriented in different departments around the hospital • Improved communication between hospital and other external institutions/companies.
• Filing system developed and managed
• Administrative support provided




Minimum Qualifications

  • Advanced Diploma in Secretarial Studies

    0 Year of relevant experience

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Public Administration

    0 Year of relevant experience

  • Bachelor’s Degree in Administrative Sciences

    0 Year of relevant experience

  • Bachelor’s Degree in Sociology

    0 Year of relevant experience

  • Bachelor’s Degree in Management

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Business Administration

    0 Year of relevant experience

  • Bachelor’s Degree in Secretariat Studies

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Digital literacy skills

  • Office management skills

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Excellent written and verbal communication skills with good presentation skills

  • Demonstrate professionalism and integrity

  • Analytical skills;

Click here to apply














Internal Auditor Under Statute at BUGESERA DISTRICT HEALTH : Deadline: May 16, 2023

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Job Description

The Internal Auditor will be responsible to make the Audit in all Hospital Departments, joint audit assignment and provide the advice to the Management for the purpose to improve the good management of the internal control and the public financial Management.
• To prepare annual audit plan and submitted to Hospital Health Committee for Approval
• Preparing Quarterly or Periodical/Annually Execution audit report and submit to Concerned institutions such as Health Committee, District and MOH
• Conduct Audit Assignment in accordance with International Auditing Standards
• Work and Following up the Audit recommendations raised by the External Auditors
• To work with hospitals departments/unit to ensure compliance with international Auditing Standards
• Preparing the Audit procedures to be used the audit exercise
• Conducting audit Risk assessment to be addressed by the Hospital Management and health centers in the catchment area
• To ensure that every client of the health services and other beneficiaries are satisfied with the way in which they are received and attended to in the process of care.
• Perform other related duties as required by his/her supervisor
• Annual audit plan prepared and submitted before end of the quarter one of every fiscal year to Hospital Health Committee for Approval
• Monthly/ Annually Audit Execution prepared and reported
• Audit Risk assessment conducted twice a year for the hospital and health centers in the hospital catchment area
• Audit recommendations raised both Internal and External well implemented
• Quarterly or Periodical/Annually Execution audit report prepared and submitted to Concerned institutions such as Health Committee, District and MOH




Minimum Qualifications

  • Bachelor’s Degree in Economics

    0 Year of relevant experience

  • Bachelor’s Degree in Accounting

    0 Year of relevant experience

  • Bachelor’s Degree in Finance

    0 Year of relevant experience

  • Bachelor’s degree in Management with applied level of ACCA

    0 Year of relevant experience

  • Bachelor’s degree in Management with Stage two of CAT/API Certificat

    0 Year of relevant experience




  • Competency and Key Technical Skills

    • Integrity

    • Strong critical thinking skills and excellent problem solving skills.

    • Inclusiveness

    • Accountability

    • Communication

    • Teamwork

    • Client/citizen focus

    • Professionalism

    • Commitment to continuous learning

    • Knowledge of accounting, financial reporting and auditing standards (Such as IPSAS, IFRS; ISSAs)

    • Proficiency in financial management systems

    • Resource management skills

    • Problem solving skills

    • Decision making skills

    • Time management skills

    • Risk management skills

    • Results oriented

    • Digital literacy skills

    • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

    • High integrity and professional ethical standards

    • Analytical skills;














Social Worker Under Statute at BUGESERA DISTRICT HEALTH : Deadline: May 16, 2023

0

Job Description

1. Identify hospitalized or out patients social cases
2. Elaborate the social assistance cases plan and execution
3. Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital
4. Design of the micro-social support services
5. Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable
6. Coordinate preparations for the Day of the Sick
7. Do anything else requested by his supervisor in the work
8. Visiting people at home to check how they are
9. Following a social worker’s care plan
10. Keeping records and writing reports
11. Participate in organization of the party organized by the institution.
12. To identify all social cases correctly and timely and elaborate the plan to assist them
13. Timely Reporting incident when occurred.
14. perform other duties asked by his/her supervisor
15. Observe and respect the values & taboos as developed in the internal regulation rules.




Minimum Qualifications

  • Bachelor’s Degree in Sociology

    0 Year of relevant experience

  • Bachelor’s Degree in Social Work

    0 Year of relevant experience

  • Advanced Diploma in Social Work

    0 Year of relevant experience

  • Advanced Diploma in Sociology

    0 Year of relevant experience

  • Advanced diploma in Social Studies

    0 Year of relevant experience

  • Bachelor’s degree in Social Studies

    0 Year of relevant experience

  • A2 In Social Work

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Problem solving skills

  • Time management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Knowledge of clinical services Policy and procedure

  • Analytical and problem solving skills

  • Knowledge of Rwanda Health System

  • Creativity and initiative skills

  • Excellent Communication, Organizational, and Interpersonal Skills

  • ADVOCACY for individual client skills

  • Knowledge to engage and communicate with diverse population and group all sizes skills

  • Knowledge and understanding of human relationship

  • Social orientation skills

Click here to apply














Documentalist & Archivist Under Statute at BUGESERA DISTRICT HEALTH :Deadline: May 16, 2023

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Job Description

1. Define and provide guidelines and methods for data collected and data analysis in the hospital and health centers
2. Prepare data collected in health centers and hospital then test their validity and reliability and create a database
3. Do hospital and health centers data quality audit.
4. Ensure the security of data including their backups
5. Participate in hospital data verification and validation.
6. Do data entry into different health information systems database on time as recommended.
7. Define the Bio-Medical Statistics strategy in accordance with the strategic plan of the hospital
8. Evaluate the statistical methods and procedures used to obtain data in order to ensure validity applicability, efficiency and accuracy.
9. Provide all data related to the patients and researchers
10. Develop and updated models for the calculation of common indicators (Excel) of the various services of the Hospital: then do the descriptive analysis of monthly and quarterly data for each service.
11. Updating and collecting data from different parts of the hospital namely (PMTCT, VCT, ART, TB, etc ….) and to ensure their reliability.
12. Ensure the capture of all data and transmission of daily hospital report.
13. The management and analysis of SIS data collected by health centers.
14. Make descents centers health’s to verify the reliability and quality of data.
15. Provide feedback information to the holder of the health centers and data manager at the health center.
16. Give exposed in relation to the collection and reliability of data.
17. prepare monthly, quarterly and annual activities of its
18. Ensure archiving reports SIS health centers and the hospital.
19. Participate in operational research.
20. Respect the calendar of supervision of health centers and hospital.
21. Consolidate statistical reports from different services and projects operating under hospital.
22. Do everything else asked by his or her supervisor in the work




Minimum Qualifications

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Advance Diploma in Documentation

    0 Year of relevant experience

  • Advance Diploma in Archives Studies

    0 Year of relevant experience

  • Advance Diploma in Archives

    0 Year of relevant experience

  • Advance Diploma in Information Management

    0 Year of relevant experience

  • Advance Diploma in Arts and Publishing

    0 Year of relevant experience

  • Bachelor’s Degree in Library and Information Science

    0 Year of relevant experience

  • Bachelor’s Degree in Documentation

    0 Year of relevant experience

  • Bachelor’s Degree in Archival Studies

    0 Year of relevant experience

  • Bachelor’s Degree in Archives

    0 Year of relevant experience

  • Bachelor’s Degree in Information Management

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Arts and Publishing

    0 Year of relevant experience

  • Advanced Diploma in Library and Information Science

    0 Year of relevant experience

  • Advanced Diploma in Bibliotheconomy

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of archive management software

  • Knowledge of the documentation management system (DMS) would be an advantage

  • Knowledge of integrated document management

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

Click here to apply














12 Job Positions of Head of health Centers (A0/A1) Under Statute : Deadline: May 16, 2023

0

Job Description

1. Assess patient’s general health status;
2. Prepare a nursing care plan according to the needs and area of work with the help of other healthcare and professionals;
3. Document and communicate actions to maintain continuity among the nursing team;
4. Assume and maintain patient and his environment hygiene and infection control;
5. Monitor record and report vital signs, symptoms and changes in patients’ conditions and signs within your full name;
6. Acts as liaison between the patient and other hospital personnel;
7. Deliver detailed instructions and information to patients /family in collaboration with physician;
8. Participate in regular ward rounds with physicians;
9. Educate patient and his family their roles of promoting successful therapy and rehabilitation;
10. Administer and document medications as prescribed, within hesitation collaborate with prescriber physicians and sign;
11. Take care of all materials and equipment at disposal to the service;
12. Engage in research activities related to nursing and mentor nurse students in the clinical practice;
13. Deliver detailed nursing instruction s to patients for discharge;
14. Perform other work-related duties as assigned.




Minimum Qualifications

  • Bachelor’s Degree in Clinical Medicine

    3 Years of relevant experience

  • Bachelor’s Degree in Community Health

    3 Years of relevant experience

  • Advanced Diploma in nursing sciences

    5 Years of relevant experience

  • Bachelor’s degree in nursing sciences

    3 Years of relevant experience

  • Bachelor’s Degree in Midwifery Sciences

    3 Years of relevant experience

  • Advanced diploma in Midwifery Sciences

    5 Years of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Networking skills

  • Leadership skills

  • Mentoring and coaching skills

  • Time management skills

  • Risk management skills

  • Performance management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Knowledge and understanding of the Rwandan Health system

  • Knowledge in clinical governance, policies and strategies

  • Analytical skills;

Click here to apply














7 Job positions of Social Workers (A2 /A1/A0)Under Statute at BUGESERA DISTRICT HEALTH:Deadline: May 16, 2023

0

Job Description

1. Identify hospitalized or out patients social cases
2. Elaborate the social assistance cases plan and execution
3. Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital
4. Design of the micro-social support services
5. Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable
6. Coordinate preparations for the Day of the Sick
7. Do anything else requested by his supervisor in the work
8. Visiting people at home to check how they are
9. Following a social worker’s care plan
10. Keeping records and writing reports
11. Participate in organization of the party organized by the institution.
12. To identify all social cases correctly and timely and elaborate the plan to assist them
13. Timely Reporting incident when occurred.
14. perform other duties asked by his/her supervisor
15. Observe and respect the values & taboos as developed in the internal regulation rules.




Minimum Qualifications

  • Advanced Diploma in Social Work

    0 Year of relevant experience

  • Advanced diploma in Social Studies

    0 Year of relevant experience

  • A2 In Social Work

    0 Year of relevant experience

  • Advanced diploma (A1) in Sociology

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of clinical services Policy and procedure

  • Knowledge of Rwanda Health System

  • Creativity and initiative skills

  • Excellent Communication, Organizational, and Interpersonal Skills

  • ADVOCACY for individual client skills

  • Knowledge and understanding of human relationship

  • Social orientation skills

  • ability to engage and communicate with diverse population and group of all sizes

  • Integrity skills

  • Cooperation skills

Click here to apply














15 Job positions of Accountant Under Statute at BUGESERA DISTRICT HEALTH:Deadline: May 16, 2023

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Job Description

1. Compile and analyze financial information to prepare financial statements including monthly and annual accounts and Ensure compliance with financial rules and regulations
2. Ensure financial records are maintained in compliance with accepted policies and procedures
3. Review entries and corrects errors and inconsistencies in financial entries, documents and reports.
4. Determines proper handling of financial transactions and approves transactions with in designated limits.
5. Ensure accurate and timely monthly, quarterly and annually according to procedures
6. Adhere to internal and external reporting deadlines.
7. Be responsible for tax obligations
8. Review of accounts payables and weekly check runs
9. Monitor compliance with financial rules and regulations in forth and institutional procedures
10. Daily and monthly report and reconciliations
11. Reports, analyses and ensure integrity of all financial information.
12. Contribute to the hospital environmental hygiene
13. Participating in quality assurance and quality improvement of the hospital.
14. Submit monthly, quarterly and annually report to the supervisor
15. Perform any other duties as assigned by immediate line Manager.




Minimum Qualifications

  • Advanced Diploma in Accounting

    0 Year of relevant experience

  • Bachelor’s Degree in Accounting

    0 Year of relevant experience

  • Bachelor’s Degree in Finance

    0 Year of relevant experience

  • Bachelor’s Degree in Business Administration with specialization in Finance

    0 Year of relevant experience

  • Bachelor’s degree in business administration with specialization in accounting

    0 Year of relevant experience

  • Advanced Diploma in Public Finance

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of accounting, financial reporting and auditing standards (Such as IPSAS, IFRS; ISSAs)

  • Proficiency in financial management systems

  • Resource management skills

  • Problem solving skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

Click here to apply














11 Job Positions of Cashier (A2) Under Statute at BUGESERA DISTRICT HEALTH:Deadline :May 16, 2023

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Job Description

1. Implement written policies and procedures that govern the accounting functions of the patient facility;
2. Assure that patient information records are appropriately filled;
3. Record payments received to appropriate log;
4. Post payments received to appropriate patient’s account;
5. Process and post charge slips to patient accounts;
6. Assist in balancing accounts receivable by running tapes, verifying computer printouts;
7. Assist in reconciling statements as directed;
8. Develop and utilize computer reports and output.
9. Contribute to the hospital environmental hygiene;
10. Participating in quality assurance and quality improvement of the hospital;
11. Perform any other duties as assigned by immediate line Manager;
12. Submit monthly, quarterly and annually report to the supervisor




Minimum Qualifications

  • Advanced Diploma in Accounting

    0 Year of relevant experience

  • A2 certificate in accounting

    0 Year of relevant experience

  • Commerce and accounting

    0 Year of relevant experience

  • Advanced diploma in Commerce

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Proficiency in financial management systems

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

Click here to apply














10 Job positions of Data Manager (A1/A0) Under Statute at BUGESERA DISTRICT HEALTH :Deadline: May 16, 2023

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Job Description

Define the Bio-Medical Statistics strategy in accordance with the strategic plan of the Health Center
2. Ensure the security of data
3. Provide all data related to the patients and researchers
4. Plan and monitor all activities of the service
5. Define and provide guidelines and methods for data collected and data analysis in the Health Center
6. Analyze and interpret statistical data in order to identify significant differences in relationships among sources
of information
7. Evaluate the statistical methods and procedures used to obtain data in order to ensure validity applicability,
efficiency and accuracy.
8. Supervise and provide instructions for workers collecting and tabulating data.
9. Report results of statistical analyses, including information in the form of graphs, charts, and tables.
10. Consolidate statistical reports from different services operating under Health Center
11. Entry data in database
12. Participate in action Determining appropriate statistical policies and procedures
13. Collection, analysis, interpretation and production of Health Center
14. Prepare daily, weekly, monthly, quarterly, semester and annual reports
15. Perform other related duties as required




Minimum Qualifications

  • Bachelor’s Degree in Statistics

    0 Year of relevant experience

  • Bachelor’s Degree in Applied Statistics

    0 Year of relevant experience

  • Advanced diploma in Information and Communication Technology

    0 Year of relevant experience

  • Advanced Diploma in Environmental Health Sciences

    0 Year of relevant experience

  • Advanced Diploma in Public Health

    0 Year of relevant experience

  • Advanced Diploma in Community Health

    0 Year of relevant experience

  • Advanced Diploma in Degree in Nursing

    0 Year of relevant experience

  • Advanced diploma in Information System

    0 Year of relevant experience

  • Advanced Diploma Global health

    0 Year of relevant experience

  • Advanced diploma in Clinical Medicine and Community Health

    0 Year of relevant experience

  • Advanced diploma in paramedical

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Extensive knowledge and understanding of the Rwandan Health system

  • Analytical skills;

  • Knowledge on M&E, health data analysis, management and reporting

  • Ability to design and use of health Information systems platforms for data

Click here to apply














Chief of Staff at Business Professionals Network (BPN) – Rwanda : Deadline 16-05-2023

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CHIEF OF STAFF – Vacant position

Are you a proactive and detail-oriented multitasking driven person with a knack for staying organized and a lively interest in a challenging and rewarding role, working alongside and supporting a dynamic team on a mission of empowering entrepreneurs to grow? This is for you!

BPN stands for Business Professionals Network. It is a Swiss non-profit organization that strives to support the development of Small and Medium-sized Enterprises (SMEs), in order to create jobs and fight poverty. BPN provides Coaching, Capacity building as well as networking opportunities to SMEs so they can grow their businesses sustainably.


  • I. Main Mission of a Chief of Staff:

The Chief of Staff (CoS) responsibilities include easing communications, and uniting people across organizations to keep them moving forward. The CoS assist the Country Director to oversee the internal operations and projects of BPN Rwanda. S/he is the right hand to other executives, and s/he provides high-level administrative support for the Country Director and to the BPN Management team to ensure they can efficiently accomplish key tasks and BPN initiatives.

II. Key responsibilities:

  1. Planning & Coordinating (40%)
  • Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads
  • Maintain the Country Director’s appointment schedule by planning and scheduling meetings, conferences, and travel.
  • Conduct background research and provide pertinent materials to prepare the Country Director for upcoming meetings and conferences.
  • Prepare the country directors’ presentation slides for events and meetings.
  • Coordinate media and PR activities for the Country Director
  • Organizing and scheduling BPN management meetings, as well as taking accurate minutes.
  • Manage the Country Director’s daily calendar and arrange for transportation as required.
  • Anticipate upcoming administrative support needs with a view to enhancing time management and minimizing rushed preparations.
  • Coordinate the preparation of the Leadership meeting, the Status update meeting and other key meetings and follow up on actionable items (To-Dos)
  • Support the Senior Management in ensuring that strategic goals are executed.
  • Focus on long-term planning and projects to ensure the growth of the organization and the success of the Country Director
  • Helps the Country Director prioritize projects and business impacts
  • Facilitates special projects and ensures action items are executed
  • Provides analysis, recommendations, and options to the Country Director. Serves as a thought partner, provides challenging ideas and offer a different perspectives
  • Implements projects and initiatives on behalf of the Country Director towards his/her priorities and goals.


    1. Customer management (20%)
  • Act as the primary contact person to staff, partners, and other stakeholders on behalf of the Country Director
  • Screen all visitors and determine what level of support they need while offering polite, professional customer service.
  • Establish appropriate communication flow through the management and staff
  • Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with CEO and other executives on special projects.
    1. Correspondence and communication (20%):
  • Keep the Country Director’s communications organized so that s/he can easily access the most important information without having to sort through low-priority items
  • Monitor, respond to and distribute incoming and outgoing electronic and hard copy communications on behalf of the Country Director
  • Acts as the communication arm for CEO with other Executives in the organization, clients, or major stakeholders
  • Manage information flow in a timely and accurate manner
  • Provide administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the Management’s behalf.
  • Manage external communication with the board, partners, and high-level public officials.
    1. Reporting, documentation, and others (20%):
  • Assist BPN alumni (Business Owners Association -BOA) as needed
  • Maintain comprehensive and accurate records.
  • Prepare reports by collecting and analyzing information as assigned by the Country Director.
  • Review weekly, monthly, termly, and annual reports from different departments.
  • Complete and/or update the customer relationship management (CRM) platform as well as the mind maps and other documents on behalf of the Country Director.
  • In the absence of the Country Director, support the acting person and ensure that all requests for action and information are responded to in a timely and appropriate manner.
  • Organize and maintain the office filing system/SharePoint.
  • Assist in a wide variety of projects as assigned; and other reasonably related duties as assigned by the supervisor.

III. Skills, Qualifications and Experience

Education

  • Bachelor’s degree in management, Administration, law, or related field.

Experience

  • At least 5 years’ experience as a Chief of Staff, Executive Assistant, or project management experience.
  • Experience in planning and leading strategic initiatives
  • Proven success in a project coordination role


Attitude

At BPN we expect every employee to proactively practice, nurture and strengthen the following key aspects of his or her working attitude:

  • Have a learning attitude and be the driver of your own development process
  • Are an active listener.
  • Strive to perform and deliver with diligence and beyond strict job content.
  • Aim for creativity and taking initiative.
  • Have a collaborative mindset.
  • Being empathetic and having the passion to serve others.

Key competencies:

  • Strong communication & writing skills. Fluent in English and Kinyarwanda
  • Exemplary planning, time management, and organizational skills
  • Experience turning content into well-designed presentations.
  • High interpersonal skills
  • Experience exercising discretion and confidentiality with sensitive company and personnel information.
  • Proactivity and self-direction
  • Attention to detail, problem-solving skills, and decision-making.
  • Have excellent MS Office skills with high digital-oriented skills.










Imyanya 14 y`akazi mumashami n`ibyiciro bitandukanye muri RWANDA STANDARDS BOARD (RSB) : Deadline: May 12, 2023

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Click on the job position of your choice for details & Apply:










Supervisor, Distribution stock control and sales support at MTN Rwanda: Deadline: May 9, 2023

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About MTN Rwanda

MTN Rwandacell is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER.
We are an equal employment employer with a forward-looking culture that encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends.
MTN Rwanda is therefore recruiting for a highly competent and self-motivated individual for the position of Supervisor, Distribution stock control, and sales support in the Sales and Distribution Department




Job Responsibilities

Mission/ Core Purpose of the Job
To generate, mine, and manage sales performance data to provide specialist support to the Sales and Distribution department with relevant, analyzed sales performance insights and indicators for managing sales channels and regions and enabling data-driven sales decisions to improve performance.
Context of the Job

  • The highly dynamic and fluctuating telecommunications industry
  • Positioning of MTN as the leading telecommunications player in the market
  • Highly competitive market with new and established competitors
  • Context changes in terms of technological advancements
  • Work with MTN Data systems, Data architecture, and DataMart environments
  • Dynamic technology advancements
  • Fluctuating market trends and indicators
  • Regulatory changes
  • Ability to provide financial reports.


Job Responsibilities

  • Managing and controlling distributor purchase orders & daily cash reports and banking.
  • Ensure proper management, control, and organization of the distribution warehouse.
  • To review and implement internal financial procedures and policies for dealer transactions.
  • Franchisee target setting Vs Business plan revenue budget.
  • Sales trends forecast based on Gross Additions and the distributor’s projected sales, highlighting new opportunities and threats.
  • MTN Direct sales channels establishment, evaluation, incentive planning, and expansion
  • Management of Franchisee credit scheme process ensuring adherence
  • To ensure monthly stock valuation for the purposes of financial reporting and use the FIFO method of costing.


  • Develop a tracking system for franchisees’ Key performance indicators.
  • Prepare and submit national sales reports as required.
  • To issue those stocks only as ordered by Distributors, Franchises, and Retailers upon receipt of invoices from the Invoice processing administrator
  • To record and track the serial numbers of issued stocks, especially those of airtime, handsets, and Starter Packs
  • Stock forecast, Airtime, Handsets, SIM stock, Starter packs, Modems, etc
  • Distribution Warehouse management and stock availability
  • Monthly, weekly, and daily performance reports of business partners
  • Provide backup to financial planning and sales support on payments and other related issues.
  • Reconciliation of Sales and Distribution Payment accounts and monthly production reports.Bank guarantee review and monitoring according to business growth.
  • Franchisee target setting Vs Business plan budget
  • To ensure a weekly physical verification of stocks at hand against weekly issues with the invoice processing administrator and to prepare and avail reconciliation showing the quantities and conditions of the stock reports
  • To prepare a monthly report on Airtime Sales performance per channel as well as a Sales forecast
  • To reconcile stock balances/stock issues with the invoice-processing administrator on a daily basis
  • To ensure reconciliation of Airtime sales with IFS, Sage, and back-end reports on a daily and monthly basis
  • Provide training and first-level support to service centers, call centers, and distributors on ERS functionality and generate
  • FAQ on a regular basis
  • To liaise with IT regarding the ERS system performance
  • Document management for direct sales channels
  • S&D main KPIs periodic analysis & reports
  • Monthly S&D Dashboard reports
  • To perform any incidental tasks that are necessary from time to time for the furtherance of the above duties and responsibilities in the best interest of the company
  • To prepare a monthly report on Airtime performance i.e., sales, number of vendors, and revenue
  • Provide back-office support on Airtime sales and replenishment
  • Ability to provide business cases as and when they are requested.
  • Ability to analyze financial reports and provide relevant recommendations.




Job Requirements

  • Bachelor’s degree in finance, accounting, or a related field
  • 3 – 7 years experience in finance or stock control
  • Professional course in a similar or related field is an advantage.
  • Exceptional analytical and conceptual thinking skills.
  • Advanced experience with Excel, and PowerPoint.
  • Financial analysis, projections, and forecasting
  • Telecom experience would be an added advantage.




How to apply

All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 09th May 2023 through the job’s platform on: jobs2.RW@mtn.com.

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Click here for details & Apply










HR Senior Officer at Prime Insurance Ltd | Kigali :Deadline:09-05-2023

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Job Vacancy HR SENIOR OFFICER

  1.  BACKGROUND

Prime Insurance Limited is an insurance company, established in 1995 by Rwandan investors, a licensed general and life insurance company authorized by the National Bank of Rwanda (BNR).

The Company is seeking to recruit a highly skilled, self- motivated and experienced person to fill the position of HR SENIOR OFFICER.


  1. JOB PURPOSE

We are looking for an HR SENIOR OFFICER to join our growing team and support the day-to-day activities of our Human Resources and Administration department.

HR Senior Officer’s responsibilities include processing employee data, updating employee files and assist in arranging all required documents for hiring process, stock & fleet management. To be successful in this role, you should have solid organizational skills and be familiar with HR functions.

  1. RESPONSIBILITIES
  • Track leave database, eligibility and closing balances for each staff at the end of every month and provide this information on monthly basis.
  • Gather payroll inputs such as days not worked, maternity days and other deductions to payroll
  • Maintain a complete data base of all employees in specified excel sheet /software and update them regularly with any changes
  • Share annual /midyear appraisals forms to all staff
  • Prepare staff contract in a timely manner
  • Maintain the employee personal files, recruitment file and performance management related documents
  • Schedule job interviews and contact candidates as required
  • Keep training and on boarding material
  • Filing of all staff documents and memos
  • Keep records and track all services provider’s contract renewal dates example (all insurances contracts, telephone contracts and so on)
  • Writing requested letters and Processing of documents required.
  • Stock management and record keeping
  • Fleet management
  • Any other job that might be assigned by the company authorities


    EDUCATION, EXPERIENCE & SKILLS
  • Bachelor’s degree in Human resource, social science or related field
  • Having an HR professional qualification such as PHRi, HRCI or other related professional qualification is an added advantage
  • A minimum of consecutive three (3) years working in HR & Administration department,
  • A career in profit organizations will be an asset
  • Familiarity with Human Resources Information Systems (HRIS)
  • Basic knowledge of labor legislation & procurement
  • Organizational skills
  • Integrity
  • Good verbal and written communication skills
  • Good knowledge of computer – Windows and Microsoft Office applications (Word, Excel, etc)
  • Being fluent in English, French, and Kinyarwanda.
  • Rwandan Nationals of age between 25-35 years are only eligible Candidates.


    APPLICATION PROCEDURE
  • Application letter addressed to Chief Executive Officer,
  • Recent Curriculum Vitae (CV) with proven work Experience (employment certificate),
  • Notarized education certificates,
  • A copy of National Identification;
  • Three referees with their telephone numbers and email address.

Please send your application on hrm@prime.rw in one document.

The deadline for submitting applications is May 09th, 2023 at 5pm local time.

NB:  Only candidates who fulfill the requirements will be contacted.

Done at Kigali, May 02nd, 2023. 

Chief Executive Officer










Director of Administration & Finance Unit Under Statute at National Land Authority :Deadline: May 15, 2023

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Job Description

● Manage financial records
● Update the budgetary accounting
● Update cashbooks
● Deduct the expenses from the budget and file all documents related to those operations
● The accountant reportDAF
● Ensure all books of accounts and records related to payments are proper filled and under safe custody
● Ensures timely preparations of all financial reports (statutory, ad hoc and management accounts, including exception reports) to management and the Board;
● Record any taxes withheld and ensure its payment to the tax authority is done on time;
● Receive, verify and record all transactions related to payment based on GAAP applicable in the country;
● Perform regular reconciliation statement for all RLMUA accounts




Minimum Qualifications

  • Degree in other field with API/PFM Certificate

    3 Years of relevant experience

  • Bachelor’s Degree in Accounting with CPA/CPFA/CPFM intermediate level /ACCA Foundation Level (Completion of ACCA Applied Skills papers)

    3 Years of relevant experience

  • Bachelor’s Degree in Finance with CPA/CPFA/CPFM intermediate level /ACCA Foundation Level (Completion of ACCA Applied Skills papers)

    3 Years of relevant experience

  • Master’s Degree in Finance with CPA/CPFA/CPFM intermediate level /ACCA Foundation Level (Completion of ACCA Applied Skills papers)

    1 Year of relevant experience

  • Master’s Degree in Accounting with CPA/CPFA/CPFM intermediate level

    1 Year of relevant experience

  • Post Graduate Degree or Master’s Degree in PFM with experience in Financial management

    2 Years of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

Click here to visit te website source














Hair Bar Manager at Zuri Luxury Ltd | Kigali :Deadline: 12-05-2023

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JOB OFFER – HAIR BAR MANAGER

ABOUT ZURI

Zuri is the leading Hair & Beauty company in Central Africa with operations and Hairbars across Uganda, Rwanda, DRC and Congo. Zuri’s vision is to unlock African women’s potential by building the next generation hair & beauty platform to bring together leading products, expertise, technology and a community of passionate customers that will boost African women self-confidence to turn their ambitions into actions. We are looking for a Hair Bar Manager for our Hair Bar (salon) in Kigali.

GENERAL MISSION

Under direct supervision of Country Manager, the Hair Bar Manager organize and oversee the operation of the Hair bar (HB). Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. He performs administrative duties, business planning and processing transactions. Lead the team to provide excellent services, maximize profit with customer satisfaction.


MAIN RESPONSIBILITIES

  • Ensure day-to-day salon operations run smoothly.
  • Account for and report profits and expenses of the HB
  • Prepare and maintain sales, inventory, and customer reports.
  • Produce consistent weekly and monthly revenue reports and other ad ’hoc reports.
  • Perform inventory Hair bar products by maintaining records of stock quantities on hand and ordering replacement items.
  • Produce consistent monthly and weekly inventory report.
  • Resolve customer complaints and provide solutions to staff disputes.
  • Ensure the customer happiness experience in the Hair bar.
  • Schedule staff to ensure adequate coverage for the salon’s needs.
  • Manage staff, their performance, behaviors, and quality of customer services provided in line with the values of the company.
  • Interview, hire and train salon staff in procedure, policy, and health regulation.
  • Manage the execution of the commercial and social media activities.
  • Ensure that the salon environment meets cleanliness and hygiene standards.
  • Ensure that staff compile with health and safety regulations




REQUIREMENTS

Required profile:

  • University diploma
  • Proven experience as Hair salon manager or similar role in the beauty industry
  • Additional certification in cosmetology, Beauty therapy or relevant filed is a plus.
  • Good understanding of French (spoken and written).

Knowledge:

  • Demonstrated knowledge of the Hairdressing and products, up to date with hair trends
  • Knowledge of the beauty industry  and customers needs.
  • Familiarity with social media

Know how, expertise:

  • Basic knowledge of Microsoft office (Excel, word, etc.) and computer software
  • Strong communication, interpersonal skills, and relationship-building skills
  • Solid organizational skills with the ability to manage shifts and appointments.

Know how to be soft skills:

  • Excellent Customer service skills
  • Bright smile, positive mood and proactive
  • Stress resistance

Managerial Knowledge:

  • Demonstrated experience in supervision/management and leadership.
  • Ability to manage a team.
  • Ability to identify problems and provide recommended actions to hierarchy

Please submit your application to (stephanie@myzuri.com ) before 12th of May 2023 .










Muhanga Branch Leader at Vision Fund Rwanda | Kigali : Deadline: 12-05-2023

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May 2, 2023 

JOB ADVERTISEMENT 

‘’Make a difference to thousands in the land of a thousand hills’’ 

VisionFund Rwanda (VFR), is Rwanda’s largest microfinance Institution committed to the development of Rwanda through providing affordable financial services (savings and loans) to the less privileged throughout its 4zones in Rwanda. VFR is the institution where you can develop your expertise working with the best people worldwide in a dynamic, team focused high performance environment. If you are looking for interesting but challenging work where you can make a difference in the world, then VFR has the will to make it so. VFR needs to recruit experienced and qualified staff on following position:

Muhanga Branch Leader

Reporting to Head of Operations

Work location: Muhanga Branch  


JOB SUMMARY

  • To ensure an efficient financial and integration performance of the branch
  • To exchange information with the Head of Operations, Branch Team Leader and other branch staff, and ensuring an adequate information flow within the branch
  • To market the products and services of VFR

Type of the contract: Open Ended contract

Major Responsibilities:

Key responsibilities and weighting (adds to 100%)

Key tasks & outputs

Indicators

1.

Branch growth & profitability (50%)

  • Minimum net clients, deposits and loan portfolio growth as per the established budget,
  • Plan and supervise marketing and promotional activities in the Branch working area
  • Champions the efforts in managing loan delinquency by closely monitoring the branch loan portfolio

Steady growth in Client numbers, deposits  and loan portfolio volumes

2.

 Reporting

  • Respecting the set deadlines for all required reports  with minimum errors identified (Also includes OVCs and AP reporting).

·      Timely submission of reports to different  dept.

3.

Verification of branch transactions (petty cash, and /mobile Banking transactions, loan disbursements, insurance operations etc).

  • On time capturing, authorization (clearing) of data.
  • Timely correction of errors.
  • Compliance to insurance limits.

·      Good audit rating

4.

Business Development campaign including radio appearance and community programs.

  • Carry out sensitization campaign at least once a month.

·      Positive customer inflow plus Good rappel with local authorities, customers and other organizations within the vicinity

5.

Controls branch expenses and manages the branch budget.

  • No budget over shoots

6.

Compliance to policies and procedures

“Low” Risk rating:

  • >66% Implementation of prior audit recommendations that are within the control of the branch.

No repeat findings

7.

Any other duties as may be assigned from time to time

Creativity and initiative in duties assigned

Process improvement




Other Competencies/Attributes:

  • A committed Christian, able to stand above denominational diversities.
  • Able to lead and participate in the leadership of daily devotions.

Qualifications:  Knowledge and Technical Skills:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • University degree in economics, accounting, business administration;
  • Four (4) years of related experience in Microfinance or Banking Branch operations
  • Having knowledge on savings groups functionality would be an advantage,
  • Determined personality with initiative, perseverance and the ability to motivate and manage a team
  • Capability and willingness to take responsibility and highly developed sense of rectitude
  • Ready to comply and live up to and in accordance with the organization Ideals and Core Values
  • Be proficient in Microsoft office applications
  • Able to plan and manage finances, including a basic understanding of accounting.
  • Be a good trainer, facilitator, mentor, and coach
  • Very good communication and marketing skills


Working Environment / Conditions:

  • Office environment:  typical office based with frequent field visits of up to 70% (choose one or combination)
  • On call: (in the after normal working hours)

Our offer 

VisionFund Rwanda is willing to offer you a competitive salary, challenging work where you can make a difference in the world, develop your expertise by working with the best people worldwide in a dynamic, team focused and high performing environment 

How to apply

Should you wish to apply for this position, please go to the following link https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/Branch-Mananger_R19859

All applicants must apply using our online application system, CVs received via email or standard post will not be considered.

 If the aforementioned position speaks to you, send your updated application via the above mentioned Link by or before 12th May, 2023.

In case you face any challenges in applying, please let us know on: recruitment@vfcrwanda.rw (no applications will be accepted through this email).

Only shortlisted candidates will be contacted.

Cick here for details & Apply










Transformation Impact Manager at Vision Fund Rwanda | Kigali : Deadline: 12-05-2023

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May 2, 2023 

JOB ADVERTISEMENT 

‘’Make a difference to thousands in the land of a thousand hills’’ 

VisionFund Rwanda (VFR), is Rwanda’s largest microfinance Institution committed to the development of Rwanda through providing affordable financial services (savings and loans) to the less privileged throughout its 4zones in Rwanda. VFR is the institution where you can develop your expertise working with the best people worldwide in a dynamic, team focused high performance environment. If you are looking for interesting but challenging work where you can make a difference in the world, then VFR has the will to make it so. VFR needs to recruit experienced and qualified staff on following position:

Transformation Impact Manager

Reporting to People, Culture and Administration Manager

Work location: Head Office/Nyarutarama 


JOB SUMMARY

  • Greater alignment and capacity to live out our faith in alignment to World Vision’s Our Promise, VisionFund International’s 2030 Strategy (particularly the areas of impact and Faith & Development), and VisionFund Rwanda’s strategic plan.
  • Evidence of integration of our Christian faith and its impact in the way we deliver financial and non-financial services in the MFIs. Non-financial services extend to the way in which we work with clients, their families and communities.
  • That VisionFund is recognized as a distinctive Christian microfinance organization within the Rwanda microfinance sector.

Type of the contract: Fixed term contract: 2 years with probability of extension

Major Responsibilities:

% Time

Major Activities

End Results Expected

20%

Provide strategy and operational leadership to accomplish VisionFund Rwanda’s full mission impact.

  • Advise the VisionFund Rwanda senior management team to lead and guide accomplishment of Our Promise Strategic Imperative 1 (Living out our Christian faith and calling with boldness and humility) within the organization.
  • Lead the faith & development function and the impact function within VisionFund Rwanda to ensure that our work results in positive financial, social, spiritual impact.
  • Participate in strategic planning, business development and fundraising to support our ministry work.

VisionFund Rwanda staff live out their faith and calling with boldness and humility, even in the most challenging circumstances

Members of staff are passionate about transformational development and are able to articulate what it means to live their Christian faith in World Vision/VisionFund

VisionFund Rwanda senior management team and all staff balance impact goals and financial goals in all strategies, and plans, and in all reviews of performance of the organization and of individuals.

40%

Develop staff capacity for accomplishing transformational development.

  • Help shape and participate in recruitment processes to ensure new staff are aligned with VisionFund (Country)’s full mission (financial, social, spiritual).
  • Participate as a trainer in new staff orientation as well as ongoing staff development to inculcate in our staff the culture of bringing Christ to the centre of our work, including a focus on transformational development, stewardship, excellence in client care, operational excellence, and client protection.
  • Conduct extensive field visits and shadow loan officers, supervisors, and branch managers to understand the realities on the ground. Provide coaching and mentoring to branch managers to establish a strong mission focus and a healthy organizational culture within each branch.
  • Conduct the Mission Immersion Program (in collaboration with World Vision Rwanda Faith & Development) for all VisionFund Rwanda Staff.
  • Oversee training and program development in biblically Empowered Worldview, and embed this approach into the DNA of our operations. This will include working with VisionFund International (F&D and Training) and WVI to contextualize Empowered Worldview client training resources. This position will oversee piloting and then roll out of client training in VisionFund Rwanda.

VisionFund Rwanda capacity to measure impact and the results of impact measurement are used to inform management decision-making. Over time, client outcomes improve.

Recruitment for mission-fit, development of an “empowered worldview” organizational culture, and professional and spiritual staff development result in decreased staff turn-over, and improved Our Voice results.

15%

Provide direction and management to impact monitoring and other holistic M&E activities.

  • Supervise staff to ensure accurate and timely collection of impact-related indicators.
  • Serve as on-site lead for the Holistic Community Assessment process (will receive training in this method, along with support of an international consultant)

As above.

15%

Provide pastoral care to VisionFund Rwanda staff.

Facilitate spiritually nurturing environments that enable staff and leaders to successfully live out their vocational call and World Vision’s mission through providing guidance, pastoral support and fostering an environment of prayer and spiritual growth.

VisionFund Rwanda staff are equipped to lead effective devotions, and provide pastoral support as needed

10%

Provide support to other VF MFI Transformational Impact Managers.

Support roll out of Empowered Worldview and Mission Immersion program globally through hosting field visits, supporting as a trainer in other countries, and participating in the VF F&D learning community.

Active and effective support provided to these processes and trainings.

Perform any other duties that may be assigned to him/her by the Supervisor.




KNOWLEDGE, SKILLS AND ABILITIES

  • Academic requirements, technical skills, or other knowledge required as a minimum qualification for this position. 
  • Having at most a Bachelor’s degree in any field
  • A proven strategic thinker
  • Computer literacy; strong computer skills including Word, Excel, PowerPoint
  • Excellent interpersonal skills and cross-cultural sensitivity
  • Commitment and ability to develop others
  • Ability to integrate teams of professionals around common goals.
  • Strong presentation skills.

Work experience required

  • Having 5 years and above of working experience including experience in leadership and training roles.
  • Having 5 years and above of working experience (including unpaid work) in a church or other Christian faith community, demonstrating spiritual leadership to others, a prayerful approach to work and a commitment to own spiritual development and discernment
  • Having a working experience in the development sector (e.g. NGO or missionary work) – with microfinance, banking or other business experience is an added advantage.
  • Demonstrates Christ-centred life and work attitude/approach that speaks to a deep and personal commitment to Christ.
  • Demonstrated ability to work effectively and listen deeply to people from high-poverty contexts.
  • Demonstrated ability to work sensitively and effectively with people from different church backgrounds and cultural contexts and nationalities, and also with people of different faiths or those who may profess to have no belief system.
  • Excellent training and coaching skills and ability to develop own training methods and materials
  • Strong interpersonal, diplomatic and negotiation skills, ability to influence and exercise discretion
  • A proven track record of building external relationships and negotiating mutually beneficial partnerships
  • Fluency in English and Kinyarwanda is required. Other languages are an added advantage.


Additional Experience, Skills and Knowledge

  • Strong understanding and application of Scripture, theology, missiology and diversity of church and faith traditions.
  • Capacity to work with diversity of theological beliefs and proven ability to influence for a transformational change.
  • Advanced skills in adult learning styles, and instructional and curriculum design
  • Ecumenical vision and proven ability to work respectfully with various Christians traditions
  • Proven outstanding coordination skills, with ability to handle multiple activities concurrently, work under pressure, and meet tight deadlines
  • Experience/knowledge of microfinance

WORK ENVIRONMENT

  • 50% field / 50% office work
  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.
  • Be prepared to travel to implementation sites and regional, global meetings as required.

CORE CAPABILITY

  • Leadership capability Level;
  • Practicing accountability & integrity;
  • Demonstrating Christ-centered life & work;
  • Influencing individuals & groups;
  • Understanding World Vision’s mission & operations.

Our offer

VisionFund Rwanda is willing to offer you a competitive salary, challenging work where you can make a difference in the world, develop your expertise by working with the best people worldwide in a dynamic, team focused and high performing environment 

How to apply

Should you wish to apply for this position, please go to the following link https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/Transformation-Impact-Manager_R19858

All applicants must apply using our online application system, CVs received via email or standard post will not be considered.

 If the aforementioned positions speak to you, send your updated application via the above mentioned Link by or before 12th May, 2023.

In case you face any challenges in applying, please let us know on: recruitment@vfcrwanda.rw (no applications will be accepted through this email).

Only shortlisted candidates will be contacted.

Click here for details and apply










Human Resource Manager at Multiple Packaging Rwanda Ltd | Kigali : Deadline: 31-05-2023

0

Multiple Packaging Rwanda Ltd is a rwandan manufacturing factory in packaging with the focus of producing packages that will protect our customers’ products and brands.

Our main products include bakery paper bags, grocery paper bags, bailer paper bags and tin cans. 


Job Description: 

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, enforcing company policies and practices and ensuring that the company policies are compliant with all Rwanda labor laws and HR best practices.

Main Responsibilities and duties: 

  • Manage talent acquisition to include job description development, advertising and leading targeted searches, short listing, and interviewing, carrying out reference checks, and preparing offer letters.
  • Provide information on company operations to orient new employees
  • Ensure accurate and proper record-keeping of all employees’ information in hard copies and electronic format
  • Update human resources databases by inputting information on new hires, separations, vacations, and sick leaves
  • Prepare all payroll changes such as new employees, terminated employees, promotion, transfer and bank changes, sending to Financial Controller for payroll preparation, liaise with Finance on review of monthly payroll and approval.
  • Documenting, interpreting and communicating HR policies and procedures to staff and at all times ensure that Multiple Packaging Rwanda ’s employee handbook and practices are compliant with all Rwanda labor laws and HR best practices.
  • Lead Annual Performance Appraisal cycle & file final evaluations; ensuring that planned performance feedback is undertaken and observed for all staff.
  • Provide information on company operations to orient new employees
  • Ensure that all employees are organized and satisfied in their work environment
  • Oversee the health and safety of all employees and communicate with staff about issues affecting their performance
  • Provide administrative assistance to the Managing Director such as preparing reports and presentations for internal and external communications, monitor the progress of activities within the company.
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary


Required Qualifications and Experience:

  • Bachelor’s Degree in any of these fields: Human Resource Management (HRM), Business Administration, Management, Public Administration, Administrative Sciences;

Required Competences

  • Excellent leadership and people management skills
  • Must possess at least 2-years working experience
  • Good knowledge of the regulations applying to Human resource and payroll procedures in Rwanda;
  • Knowledge of the laws applicable in performance management and rewarding systems;
  • Ability to work under pressure, multi-task and deliver as expected;
  • Good interpersonal skills, detail orientated, integrity, confidentiality proper planning and organization skills;
  • Flexible, team player, creative, self-starter and able to balance staff and employer needs;
  • Good command of verbal and written English

In applying for this post, please attach:

  • A cover letter summarizing relevant experience in the position;
  • A comprehensive CV;
  • Certified copies of Academic Certificates;
  • Names, e-mail addresses, and telephone details of three referees whom we have permission to contact;

All applications should be addressed to the Managing Director and submitted to multiplepackagingrwanda@gmail.com no later than 31st May 2023.

No application will be considered after the closing date.

Only qualified candidates will be contacted

Click here to visit the website source










Sales and Marketing Manager at Multiple Packaging Rwanda Ltd | Kigali: Deadline: 31-05-2023

0

Multiple Packaging Rwanda Ltd is a Rwandan manufacturing factory in packaging with the focus of producing packages that will protect our customers’ products and brands.

Our main products include bakery paper bags, grocery paper bags, bailer paper bags, and tin cans. 


Job Description: 

A sales and marketing manager is responsible for researching and developing marketing opportunities and planning and implementing new sales plans. The sales and marketing manager will also manage both the marketing and the sales staff and will perform managerial duties to meet the company’s operations goals.

Main Responsibilities:

  • Generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies
  • Promoting the company’s existing brands and introducing new products to the market.
  • Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
  • Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
  • Gathering, investigating, and summarizing market data and trends to draft reports.
  • Implementing new sales plans and advertising.
  • Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
  • Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. 


Required Qualifications and Experience:

  • A bachelor’s degree in marketing, mathematics, business administration, or related field.
  • Minimum 2 years experience in marketing or sales.
  • Experience in management may be advantageous.
  • Understanding and knowledge of sales and marketing.
  • Strong analytical, organizational, and creative thinking skills.
  • Excellent communication, interpersonal, and customer service skills.
  • Knowledge of data analysis and report writing.
  • The ability to understand and follow company policies and procedures.
  • The ability to work under pressure.

In applying for this post, please attach:

  • A cover letter summarizing relevant experience in the position;
  • A comprehensive CV;
  • Certified copies of Academic Certificates;
  • Names, e-mail addresses, and telephone details of three referees whom we have permission to contact;

All applications should be addressed to the Managing Director and submitted to multiplepackagingrwanda@gmail.com no later than 31st May 2023.

No application will be considered after the closing date.

Only qualified candidates will be contacted

Click here to visit the website source










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