Who are we?

Irembo is a technology company in the gov-tech and fin-tech spaces that designs and develops digital products focused on users in Africa, starting with Rwanda. Irembo has five years of experience creating Irembo’s pioneer product, the online platform irembo.gov.rw which helps Rwandan citizens and foreigners to access over 100 public services. To date, it has enabled 20M+ transactions and we have ambitions and plans to scale our technology across Africa to enable more governments and enterprises to serve their users better. More information is available on irembo.com.

At Irembo, Engineers develop technologies that change the way millions of people interact with digital services. We need our engineers to be versatile, display leadership qualities, and be enthusiastic to take on new problems and push our products forward.

Context:

The Infrastructure unit is a central entity that works closely with all Irembo departments on building great products. The responsibilities and activities of the infrastructure unit inside the Engineering Team are regrouped into three main categories:

• Build and Scale great Infrastructure that supports smooth product releases, and champions performance, reliability, and security.
• Providing Monitoring, Observability to help proactively identify long-term trends for capacity planning, detect outages, services degradations, bugs, and reduce the time to solve
• Managing Incidents relevant to Infrastructure.

You will be part of the infrastructure team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

What you will do:

• For designing, implementing, maintaining, and supporting our growing hardware and software network, firewalls, and servers infrastructure. Manage and monitor all installed systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Maintain High Uptime of networks and server devices.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes
• Implement security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design of information and operational support systems.
• Provide 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem-solving.
• Excellent written, oral, and interpersonal communication skills.

You will be a great fit if:

• Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
• Proven hands-on experience in managing and administrating NGFWs from different vendors – Fortinet, Cisco, Juniper, Sophos, F5, etc.
• Network certifications from hardware vendors are a plus, such as CCNA, CCNP, etc.
• Solid networking knowledge (OSI network layers, TCP/IP)
• Hands-on experience with monitoring, network diagnostic, and network analytics tools especially. Knowledge of Grafana, Prometheus, and Nagios is a plus.
• Experience in programming with Python or shell scripting is a plus
• Analytical and problem-solving ability.
• Teamwork skills and the ability to feel comfortable working with different teams and the organization’s partners.
• Good project management skills.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• Solid scripting and Configuration Management skills are good Pluses.
• University degree in Computer Science or a related subject or equivalent experience.

Benefits and compensation:

1. Medical Insurance cover for you and your family (spouse and children)
2. Monthly communication allowance (MTN or Airtel)
3. Lunch, snacks, and coffee at work
4. Home Internet
5. Annual gym membership
6. Interest-free salary advances
7. Annual paid leave – 21 days
8. Annual Performance Bonus
9. Project and Spot bonuses where applicable
10. Flexible working hours
11. RSSB Contribution
12. A new laptop for work
13. A great working environment with growth & learning opportunities and a young, diverse & creative team!

 Location

• Our head office is based in Kigali, Rwanda
• Rwandan and international applicants are welcome

Click here for details & Apply

About Irembo

Irembo is a technology company that designs and develops digital products to improve the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms and have ambitious goals to scale our technology across the world to enable more governments and institutions to serve their users better. More information is available on irembo.com.

Role overview:

Create a bridge between development and operations by applying a software engineering mindset to system administration. Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning

What you will do:

• Collaborate closely with product developers to ensure the designed solution responds to non-functional requirements such as availability, performance, security, and maintainability.
• Work with release engineers to ensure the software delivery pipeline is as efficient as possible.
• Ensure on-call monitoring duties and develop systems and software that help increase site reliability and performance.
• Drive high reliability into systems by working closely with software development and IT operations teams.
• Be involved in monitoring releases and successfully deploying them, keeping the SDI buzzing
• Spend a considerable amount of time fixing cases related to support escalation.
• Implement strategies that increase system reliability and performance through on-call rotation and process optimization.
• Improve collaborative response in real-time, besides updating documentation, runbook tools, and modules to ready teams for incidents.
• Ensure incident reviewing and documentation of findings to enable informed decision-making.

You will be a good fit if:

• Have a solid foundation in both software and systems engineering and a strong incentive for improving and automating.
• Proficient in scripting and coding. The aptitude should include traditional languages like Python, GoLang, and Java. In addition, I have experience with JavaScript, NET, and Node.js to support greater reliability.
• Be a champion of change within the DevOps culture.
• Always investigate reliability or performance issues, leveraging tools to automate scanning and monitoring.
• Act as a translator, taking business requirements and turning them into technical implementations.
• Be able to analyze metrics around availability, mean time failures, and mean time to repair and develop new KPIs when necessary.
• Should have strong knowledge of operating systems, networks, virtualization, and CI/CD pipeline tools.
• Be able to communicate and collaborate with the rest of the team.

Benefits and Compensation

Employee savings plan.

• A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.

Mental health Support.

• Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform.

Medical Insurance.

• Medical cover for you and your family includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more in Rwanda, Uganda, Kenya, and India. Note that, as required by the law, a 10% co-pay is required from the employee on outpatient services only.

Learning and development (L&D).

• We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.

Other benefits

• Breakfast, lunch, and beverages (tea, coffee) at work
• Annual fitness membership at pre-selected good-quality facilities across Kigali.
• Interest-free salary advances
• Annual paid leave – 21 days
• Annual performance bonus based on performance and company profitability
• 13th cheque equal to your net salary paid in December based on the joining date
• Hybrid work Policy and flexible hours

Please note that the salary for this position is commensurate with experience and qualifications and will be discussed during the interview process.

Click here for details & Apply

About Irembo

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms and have ambitious goals to scale our technology across the world to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

About You and the Role

We are looking for a scrappy, enthusiastic, and results-driven Business Development Lead to help us grow and expand Irembo’s flagship product, IremboGov. IremboGov is a product that enables digital transformation to create an interconnected world where no one needs physical paper or a trip to access services. IremboGov is helping governments and businesses simplify the digital transformation process and reduce the cost, time, and resources required to create digital platforms and services.

As a Business Lead, you will identify business growth opportunities, onboard new clients, and manage the current relationships with the existing Irembo clients and stakeholders to ensure a world-class digital service delivery experience. You will collaborate with business, product, engineering, and customer success teams and drive on-time delivery.

Based on your expertise in building long-term relationships and your understanding of technological solutions, you will define and execute a business development strategy for IremboGov in Rwanda and on the continent, and you will address all complex opportunities in the technology ecosystem.

You will be leading the front of our local and international market growth expansion. You will lead the team doing all the heavy-lifting work that allows us to extend our product offerings to new swathes of customers around the world.

You will help the company in identifying profitable business development opportunities, ensuring our customers have the necessary industry knowledge and are best positioned to grow.

What will you do

Business growth:

• Build a business strategy, develop insights, and recommendations, and drive execution of initiatives critical to business growth.
• Track monthly, quarterly, and annual business reporting in the sales pipeline to identify gaps and client progress.
• Generate and manage leads, grow existing relationships, maintain an accurate, detailed opportunity list, and develop an active customer base along our sales cycles.
• Define short-term and long-term organizational business strategic goals, build customer relationships with existing clients, identify new business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions.
• Lead the set-up of the business and the launch of operations in new emerging markets in collaboration with other departments.
• Build strong business plans and validate corresponding business assumptions to launch in new markets / VAS (pricing, costs, ARPU, portfolio growth, etc.).
• Participate in the technical design to ensure the commercial viability of corresponding business lines.
• Pitch the business case and business model internally and externally, acting as Irembo ambassador.
• Build and maintain excellent relationships with our key market partners in the technology sector as well as with external stakeholders, business partners, and governmental institutions active in the region.

Operational Efficiency

• Ensure all business processes and procedures run smoothly, leading to optimal productivity and output across all teams.
• Lead all business planning and budgeting processes ensuring interdepartmental coordination and strategic mapping of Irembo’s goals and objectives.
• Present to and consult with mid and senior-level management on business trends, potentials, pipelines, targets, and forecasts.

You will be a good fit if:

• Excellent sales, relationship management, and communication skills.
• Strategic and motivated by the impact.
• Goal-oriented, persistent, and skilled negotiator.
• Continuously seek to find new ways the business can operate more efficiently.
• Able to share complex thoughts simply, either on paper in in-person by pitching decks
• Have the ability to learn new domains and thrive in a fast-paced, and have a mindset of continuous improvement.
• Self-directed with a can-do attitude, take ownership and roll up your sleeves to what needs to be done. Have the ability to prioritize between various needs and delegate efficiently.
• Have strong analytical and problem-solving skills

Benefits and Compensation

Employee savings plan:

• A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.

Mental health support:

• Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform.

Medical insurance:

• Medical cover for you and your family that includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more in Rwanda, Uganda, Kenya, and India. Note that, as required by the law, a 10% co-pay is required from the employee on outpatient services only.

Learning and development (L&D):

• We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.

Other benefits

• Breakfast, lunch, and beverages (tea, coffee) at work
• Annual fitness membership at pre-selected good-quality facilities across Kigali.
• Interest-free salary advances
• Annual paid leave – 21 days
• Annual performance bonus based on performance and company profitability
• 13th cheque equal to your net salary paid in December based on the joining date
• Hybrid work Policy and flexible hours

Please note that the salary for this position is commensurate with experience and qualifications and will be discussed during the interview process.

Location

• Nyarutarama, Kigali, Rwanda

Click here for details & Apply

About Irembo

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms and have ambitious goals to scale our technology across the world to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

About You and the Role
As a Business Development Lead for IremboPay, you will stimulate demand for Irembo products specifically IremboPay in targeted industries and geographies. This will involve onboarding new businesses, account retention, and leveraging a strong network and self-sourced pipeline of influential prospects to contribute to our business growth while also managing existing relationships with Irembo partners and clients. To achieve this, you will need to collaborate with different internal stakeholders to satisfy customer needs by delivering fast and reliable services.
The ideal candidate will thrive in a fast-paced environment, with minimal directions, and will establish themselves as a trusted advisor to our clients. You will be considered the face and voice of the customer for our IremboPay product and would help in building the future roadmap of the product.

What will you do

Business growth:

• The end-to-end sales cycle, including identifying strategic new business opportunities for IremboPay
• Track monthly, quarterly, and annual business reporting in the sales pipeline to identify gaps and client progress.
• Generate and manage leads, grow existing relationships, maintain an accurate, detailed opportunity list, and develop an active customer base along our sales cycles.
• Define long-term organizational business strategic goals, build customer relationships with existing clients, identify new business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions.
• Lead the set-up of the business and the launch of operations in new emerging markets in collaboration with other departments.
• Build strong business plans and validate corresponding business assumptions to launch in new markets / VAS (pricing, costs, arpu, portfolio growth, etc.).
• Participate in the technical design to ensure the commercial viability of corresponding business lines.
• Pitch the business case and business model internally and externally, acting as Irembo’s ambassador.
• Build and maintain excellent relationships with our key market partners in the technology sector as well as with external stakeholders, business partners, and governmental institutions active in the region.

Operational Efficiency

• Ensure all business processes and procedures run smoothly, leading to optimal productivity and output across all teams.
• Lead all business planning and budgeting processes ensuring interdepartmental coordination and strategic mapping of Irembo’s goals and objectives.
• Present to and consult with mid and senior-level management on business trends, potentials, pipelines, targets, and forecasts.

You will be a good fit if:

• You have 5 years + of experience in a similar position in Africa (Project Management, Business Development, or market-related function).
• You have a university education in a related degree (Business Management, Economics, Engineering, or related field).
• You have great organization- and time management skills
• You have excellent negotiating and people skills.
• Experience working in the fintech or digital technology sector.
• Analytical skills – we are looking for an analytical wizard with a strong understanding of Excel that can quickly analyze different scenarios, solve problems and make decisions using data.
• Leadership – you are a team player and have motivational skills to enhance collaboration and promote efficiency between cross-functional teams with a positive and “can-do” attitude.
• Communication capabilities – both written and verbal for excellent networking, persuasion, negotiation, and relationship management with all project partners and stakeholders.
• Solution-oriented, entrepreneurial, and able to work in a results-driven environment.
• Financial understanding – you will have a good understanding of unit economics and profitability and be able to quickly analyze the profitability of different scenarios and products.
• Fluent in English and French.

Benefits and Compensation

Employee savings plan:

• A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.

Mental health support:

• Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform.

Medical insurance:

• Medical cover for you and your family that includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more in Rwanda, Uganda, Kenya, and India. Note that, as required by the law, a 10% co-pay is required from the employee on outpatient services only.

Learning and development (L&D):

• We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.

Other benefits

• Breakfast, lunch, and beverages (tea, coffee) at work
• Annual fitness membership at pre-selected good-quality facilities across Kigali.
• Interest-free salary advances
• Annual paid leave – 21 days
• Annual performance bonus based on performance and company profitability
• 13th cheque equal to your net salary paid in December based on the joining date
• Hybrid work Policy and flexible hours

Please note that the salary for this position is commensurate with experience and qualifications and will be discussed during the interview process.

Location

• Nyarutarama, Kigali, Rwanda

About Irembo

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms and have ambitious goals to scale our technology across the world to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

About you and the role

We are looking for a seasonal Talent Acquisition professional with a strong understanding of the tech ecosystem and the talent landscape in Rwanda. This person is excited about recruiting the best talents using up-to-date tech tools, taking into consideration best practices, and is a superstar at active sourcing.  Irembo is a fast-growing technology company in Rwanda that is on a mission to revolutionize the way service delivery is offered today, and for this, Irembo needs brilliant and innovative talent to make this vision come true.

The Talent Acquisition Manager leads the efforts of sourcing, recruiting, and hiring for our tech roles under our Engineering and Product departments. You will be responsible for developing a hiring strategy for hiring the best talents and ensuring a top-notch candidate experience. You are also responsible for designing scaled and high-touch recruiting campaigns that attract and retain the best talent.

The ideal candidate has a creative and strategic mindset and is passionate about working on cutting-edge talent acquisition approaches. Someone who thrives in environments that are fast-paced and result driven and enjoys juggling multiple needs and challenges. You will become a trusted advisor to our Engineering and Product teams.  In this role, you’ll partner and collaborate closely with various teams, Hiring Managers, and Business Partners to be able to attract the right talent.

What you will you do

• Coordinate with the Engineering and Product leaders, as well as business partners to forecast department goals and hiring needs.
• Conduct job and task audits to identify gaps and document job needs.
• Develop job requirements for technical roles in Engineering and Product development.
• Source candidates on niche platforms, like LinkedIn, Stack Overflow, Github, Greenhouse etc
• Evaluate skills and qualifications of technical resumes
• Conduct shortlisting and pre-screening calls to analyze applicants’ abilities
• Interview candidates combining various methods such as structured interviews, technical assessments, and behavioral questions
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Participate in tech conferences and meetups to network with tech professionals
• Align with hiring managers and compose job offer letters
• Promote the company’s reputation as a great place to work through different forums and using social media
• Keep up-to-date with new technological trends and products that support efficient talent acquisition
• Develop hiring processes and frameworks that support Irembo in hiring great talent

You will be a good fit if you:

• Have 3-5 of experience in a Talent Acquisition role
• Have Experience recruiting for technology companies
• Have a basic understanding of the skills and qualifications needed to screen technical resumes
• Have proven experience leading and managing end-to-end hiring for a technology company
• Have a global tech recruiting approach with the use of technology and the best hiring strategies
• Have experience building and maintaining strong relationships with candidates
• Can act as a trusted advisor and partner to hiring managers and business partners
• Are detail-oriented
• Have the ability to effectively provide accurate information to candidates and stakeholders.
• Have the ability to prioritize and balance multiple hiring priorities and conflicting demands
• Have an excellent command of English and Kinyarwanda (verbal and written) is a must, and working knowledge of French is an advantage.
• Have are a great communicator and serial planner

Benefits and Compensation

Employee savings plan

• A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.

Mental health support

• Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform.

Medical insurance

• Medical cover for you and your family that includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more in Rwanda, Uganda, Kenya, and India. Note that, as required by the law, a 10% co-pay is required from the employee on outpatient services only.

Learning and development (L&D)

• We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.

Other benefits

• Annual fitness membership at pre-selected good-quality facilities across Kigali.
• Breakfast, lunch, and beverages (tea, coffee) at work
• Interest-free salary advances
• Annual paid leave – 21 days
• Annual performance bonus based on performance and company profitability
• 13th cheque equal to your net salary paid in December based on the joining period
• Hybrid work Policy and flexible hours

Please note that the salary for this position is commensurate with experience and qualifications and will be discussed during the interview process.

Location

• Nyarutarama, Kigali, Rwanda

Click here for details & Apply

About Irembo

Irembo is a technology company that designs and develops digital products to improve the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms and have ambitious goals to scale our technology across the world to enable more governments and institutions to serve their users better. More information is available on irembo.com.

At Irembo, engineers develop technologies that change the way millions of people interact with digital services. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems and push our products forward.

What will you do?

• Database Infrastructure & Security – Assist with the creation, deployment and maintenance of databases in both development and live service environments.
• Communication – Clear and timely communications (verbal and written) to colleagues and internal customers.
• Service Delivery – Assist colleagues in achieving agreed service standards by maintaining database services to the required operational levels.
• Standards and Working Practices – Ensure that team processes and standards are adhered to accurately to ensure that the expected levels of service quality and performance are maintained.
• Perform regular database maintenance activities by following internal processes (data loads, data fixes, schema updates, database copies, software installs/upgrades/patches etc)
• Daily database performance monitoring, optimization, and tuning to ensure maximum availability and high performance.
• Providing SQL expertise, proposing design recommendations and optimization for our various databases.
• Replicate existing database environments for various testing activities.
• Assess the impact of system failures and proactively take corrective measures to ensure acceptable system performance, availability, and recovery. Assist to determine the root cause of database problems and provide solutions to prevent reoccurrence.
• Maintaining database backup and recovery infrastructure

You will be a great fit if:

• You hold BS Degree in Computer Science, Information Technology, or a related field preferred
• Minimum 1-3 years of IT operations with strong understanding of database structures, theories, principles, and practices
• Minimum 1-3 years of PostgreSQL environment.  Fast Paced OLTP environment experience preferred.
• You have knowledge of reporting and query tools and practices
• You have strong technical documentation skills
• You have experience with end-to-end efforts to design, develop, and implement data warehousing and business intelligence solutions.
• You have experience with backups, restores, and recovery models
• You have experience in database capacity planning and production support
• You have experience in troubleshooting and resolving database problems using native & third-party monitoring and troubleshooting tools
• You have experience maintaining database security, integrity, and availability
• You have experience in implementing operational automation using scripts

Experience working with database engines PostgreSQL, MongoDB, including in-memory engines Redis and Elasticsearch.

About Irembo

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms. We have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

About You and The Role

We have entered a very exciting time at Irembo as we scale up our operations to re-engineer our e-governance platform and build additional products in the gov-tech and fin-tech spaces in Rwanda and across Africa.

We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and at each other. We are a team. Our journey together makes our impact even more meaningful.

If you are an experienced data professional ready to build something new, and you want to have a tremendous social impact by driving digital transformation, read on!

We are looking for a Data Analyst to support us in accelerating and improving the way we leverage Irembo’s data to generate clear and actionable insights.

The Data unit is a transverse entity working directly under the CEO and collaborating closely with all departments of Irembo in data management and analytics projects. Its principal missions are:

• Helping the leadership build the foundations of Irembo’s future development with a business and data-driven approach
• Contributing to a strategic and data-driven approach to decision making
• Serving as a core section in collecting, organizing, and managing business data and making this data available for analysis, visualization, and reporting
• Contributing to delight our clients and customers while providing visibility across the board on Irembo’s past and projected activities
• Providing analytical insights to the business and to our partners through data analytics and business intelligence

To be successful in this role, you should be confident in understanding and managing large datasets, have proven technical and analytical abilities, as well as a strong business sense

What you will do

• Maximize the value from the data generated through Irembo
  • Gather and prepare relevant data to use in analytics applications
  • Use various types of analytics tools to detect patterns, trends, and relationships in data sets
  • Develop statistical and predictive models to run against the data sets
  • Create data visualizations dashboards and reports to communicate findings
  • Leverage Irembo’s current products and systems to generate insights from the applications made on Irembo’s platforms
  • Understand and transform our data to drive value for our clients
• Provide clear and actionable insights on Irembo’s products
  • Mine data using business intelligence tools
  • Build queries and executing business logic algorithm to prepare data in a suitable format for visualization
  • Transform business requirements into coherent query algorithm
  • Organize business data analysis tasks in a clear self-explanatory process
  • Develop, automate, compile, and prepare reports and dashboards for various internal and external stakeholders
• Develop and implement procedures for effective data management
  • Document established processes and key pieces of work to facilitate collaboration within the team and across teams
  • Regularly monitor and evaluate information and data systems that could affect analytical results
  • Assess system performance and make recommendations for software, hardware, and data storage improvements

You will be a good fit if

• You hold a degree in computer science (with a focus on data science/data engineering), mathematics, statistics, or a related field from a top-tier Rwandan or international institution
• You have at least 3 years of work experience in the field of business intelligence, data science, data engineering, or a related field
• You have experience in related SQL / no SQL / ETL processes
• You are familiar with databases, scripting languages, and visualization tools (SQL, R/Python, Excel, Power BI, Tableau, Metabase…)
• You have strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• You have excellent writing, organizational, and interpersonal skills, including clear and effective written and verbal communication skills
• You have great people skills and the ability to develop and maintain productive working relationships with internal and external partners
• You can work independently, anticipating key topics to be covered and prioritizing your work autonomously, with the capability to lead a project end-to-end with limited support and guidance
• You have the ability to translate complex problems clearly and in nontechnical terms
• You are a forward-looking thinker, who actively seeks opportunities and proposes solutions
• You are a solid team player and an independent thinker
• You are fluent in English

Benefits and Compensation

• Employee savings plan

• • • A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.

• Mental health support
  • • Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform
• Medical insurance

• • • Medical cover for you and your family includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more, in Rwanda, Uganda, Kenya, and India. Note that, as the law requires, a 10% co-pay from the employee on outpatient services only.

• Learning and development (L&D)
  • • We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.
• Other benefits
  • • Breakfast, lunch, and beverages (tea, coffee) at worAnnual fitness membership at pre-selected good-quality facilities across Kigali.
    • Interest-free salary advances
    • Annual paid leave – 21 days
    • Annual performance bonus based on the performance and profitability of the company.
    • The 13th cheque equals your net salary and is paid in December.It’s  calculated/prorated based on the joining period.
    • Hybrid work Policy and flexible hours.

Location

• Ideally, the candidate should be based in Kigali (Rwanda), but remote work could be discussed during the recruiting process

About Irembo

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda.  Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms. We have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.

Context

• We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and at each other. We are a team. Our journey together makes our impact even more meaningful.
• If you are an experienced data professional ready to build something new, and you want to have a tremendous social impact by driving digital transformation, read on!
• We have entered a very exciting time at Irembo as we scale up our operations to re-engineer our e-governance platform and build additional products in the gov-tech and fin-tech spaces in Rwanda and across Africa.

About You and The Role

We are looking for a Data Lead to support us in getting to the next level regarding data, analytics, and business intelligence by building and spreading a data culture in the company, putting in place the processes, systems, and technologies to make the best use of Irembo’s generated data, as well as to build and lead our upcoming Data & Analytics team.

The Data unit is a transverse entity working directly under the CEO and collaborating closely with all departments of Irembo in data management and analytics projects. Its principal missions are:

• Helping the leadership build the foundations of Irembo’s future development with a business and data-driven approach
• Contributing to a strategic and data-driven approach to decision making
• Serving as a core section in collecting, organizing, and managing business data and making this data available for analysis, visualization, and reporting
• Contributing to delight our clients and customers while providing visibility across the board on Irembo’s past and projected activities
• Providing analytical insights to the business and to our partners through data analytics and business intelligence

To be successful in this role, you should be confident in understanding and managing large datasets, have a high disposition for systems thinking, and have a strong passion for building and scaling a highly effective data-driven organization.

What You Will  Do

• Build the technology
  • Create and drive Irembo’s data roadmap for our product, prioritizing enhancements and new features aligned with company goals
  • Develop and communicate our data strategy to the company, our partners as well as investors, and board members
  • Create an environment where innovative technologies are experimented
  • Support the Product and Engineering teams in designing data-driven products
• Maximize the value from the data generated through Irembo
  • Gather and prepare relevant data to use in analytics applications
  • Use various types of analytics tools to detect patterns, trends, and relationships in data sets
  • Develop statistical and predictive models to run against the data sets
  • Create data visualizations dashboards and reports to communicate findings
  • Leverage Irembo’s current products and systems to generate insights from the applications made on Irembo’s platforms
  • Understand and transform our data to drive value for our clients
• Provide clear and actionable insights on Irembo’s products
  • Mine data using business intelligence tools
  • Build queries and execute business logic algorithms to prepare data in a suitable format for visualization
  • Transform business requirements into coherent query algorithm
  • Organize business data analysis tasks in a clear self-explanatory process
  • Develop, automate, compile, and prepare reports and dashboards for various internal and external stakeholders
• Develop and implement procedures for effective data management (in collaboration with the Data Engineering and Database Administration team)
  • Create rules and procedures for data sharing
  • Regularly monitor and evaluate information and data systems that could affect analytical results
  • Assess system performance and make recommendations for software, hardware, and data storage improvements
  • Continually develop data management strategies
• Lead the Data team
  • Design the data organization
  • Hire data analysts and coordinate their development
  • Oversee development teams and their projects
  • Create interesting technical challenges for the team that deliver value for the business
• Manage the scope of the Data team
  • Design strategies for future development projects based on the company’s overall objectives and resources
  • Manage data development projects by setting requirements, goals, and timelines

You will be a good fit if:

• • • • You hold a Master’s or a Ph.D. in computer science (with a focus on data science/data engineering), mathematics, statistics, or a related field from a top-tier Rwandan or international institution
      • You have 5 years of work experience in the field of data science, of which at least 2 years as a data lead (or in a similar role)
      • You have experience building a data team from scratch
      • You have experience within related SQL / no SQL / ETL processes and are familiar with ETL/ELT tools and processes (Ex: MapReduce, Hive, Pig, Apache Nifi, Apache Spark / Spark Streaming, Apache Pinot, Ksql, Druid)
      • You are familiar with databases, scripting languages, and visualization tools (SQL, R/Python, Excel, Power BI, Tableau…)
      • You have experience outlining and implementing the data strategy of an entire organization
      • You know the Rwandan e-governance and e-payment ecosystem
      • You have experience designing and implementing the data science technical stack, infrastructure, software development best practices, and agile methodologies
      • You have strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
      • You have excellent writing, organizational, and interpersonal skills, including clear and effective written and verbal communication skills
      • You have great people skills and the ability to develop and maintain productive working relationships with internal and external partners
      • You can work independently, anticipating key topics to be covered and prioritizing your work autonomously, with the capability to lead a project end-to-end with limited support and guidance
      • You are a forward-looking thinker, who actively seeks opportunities and proposes solutions
      • You are a solid team player and an independent thinker
      • You have the ability to translate complex problems clearly and in nontechnical terms
      • You are fluent in English

Benefits and Compensation

• Employee savings plan
  • • A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.
• Mental health support
  • • Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform.
• Medical insurance
  • • Medical cover for you and your family includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more, in Rwanda, Uganda, Kenya, and India. Note that, as the law requires, a 10% co-pay from the employee on outpatient services only.
• Learning and development (L&D)
  • • We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.
• Other benefits
  • • Breakfast, lunch, and beverages (tea, coffee) at work
    • Annual fitness membership at pre-selected good-quality facilities across Kigali.
    • Interest-free salary advances
    • Annual paid leave – 21 days
    • Annual performance bonus based on the performance and profitability of the company.
    • The 13th cheque equals your net salary and is paid in December.It’s calculated/prorated based on the joining period.
    • Hybrid work Policy and flexible hours

Location

• Ideally, you should be based in Kigali (Rwanda), but remote work could be discussed during the recruiting process

Click here for details & Apply

Job Description

• Analyse factors related to air traffic management, including qualifications and training of Air Traffic Controller, in incident and accident investigations
• Develop technical guidance materials in relation to the conduct of investigation
• Act as Rwanda’s accredited representative in accident investigation outside the Country
• Responsible for assessment of Air Traffic Management procedures
• Identify and analyse pertinent evidence in order to determine causes of an occurrence.
• Produce draft safety recommendations that are well researched and effective in reducing risk within the industry
• Identity and advise about safety deficiencies and unsafe conditions in aviation operations related to Air Traffic Management.
• Share knowledge and enhancing international standards of accident and incident investigation
• Periodically evaluate the currency of the AAID technical guidance material and legal tools in line with the ICAO SARPs
• Complete ICAO corrective of action plan, fulfilling Compliance check list and self-assessment for ICAO compliance
• Be responsible for conducting aviation accident and incident investigations and timely compiling accident and incident reports in accordance with AAID requirements and ICAO Annex 13 Standards

Minimum Qualifications

• Certified as Approach Radar Controller

  5 Years of relevant experience

• Certified as aircraft accident investigator from recognized Institution

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Resource management skills

• Analytical skills

• Problem solving skills

• Decision making skills

• Time management skills

• Risk management skills

• Results oriented

• Digital literacy skills

• Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

• Coordination, planning and organizational skills

• Ability to identify and analyze pertinent evidence in order to determine the causes and, if appropriate, make safety recommendations

• Knowledge of Aviation State Safety Program & ICAO Safety Audit Program

• Conducted aircraft accident or serious incident investigation before

• Knowledge of aviation accident investigation practices, procedures, and technique

• Skills to manage the relevant technical assistance and resources required to support the investigation

• Mentoring and coaching skills

Click here to apply

Job Description

1º to coordinate all DASSO activities at the District level;
2º to manage DASSO members at the District level;
3º to monitor if DASSO members fulfil their responsibilities provided for by the laws, orders and other instructions in force and that they have the required discipline ;
4º to collaborate with other security organs at the District level;
5º to perform any other activities he/she shall be assigned in accordance with laws in force;shall be assigned in accordance with laws in force
6º to perform any other activities, upon proposal by District authorities, related to his/her responsibilities;
7º to ensure if DASSO members respect the given orders;
8º to submit the action plan to District

N.B : Addition to he job profile : The holders of secondary School advanced level of education certificate ( A2 ) must have at least five
years experience in the field of national security

Minimum Qualifications

• A2 in Any field

  5 Years of relevant experience

• Bachelor’s Degree in any Field

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

Click here to apply

Job Description

– Implement the District’s strategy and programs for the promotion of co-operatives, SME and Employment at the Sector level;
– Promote the creation and development of new trading centres or markets;
– Identify, map and promote tourism and business opportunities available within the Sector;
– Conduct campaigns meant to promote savings, and undertake advocacy action to promote networking and build synergies with micro credit and saving organizations to facilitate local population to access finances;
– Facilitate gathering data related to the employment status within the sector;
– Oversee the implementation of business development advisory services at Sector Level;
– Gather, consolidate and update aggregated and disaggregated data related to the employment status within the District.

Minimum Qualifications

• Bachelor’s Degree in Economics

  0 Year of relevant experience

• Bachelors in Project Management

  0 Year of relevant experience

• Bachelor’s Degree in Management

  0 Year of relevant experience

• Bachelor’s Degree in Accounting

  0 Year of relevant experience

• Bachelor’s Degree in Entrepreneurship

  0 Year of relevant experience

• Bachelor’s Degree in Finance

  0 Year of relevant experience

• Bachelor’s Degree in Rural Development

  0 Year of relevant experience

• Bachelor’s Degree in Business Administration

  0 Year of relevant experience

• Bachelor’s Degree in Micro-Finance

  0 Year of relevant experience

• Bachelor’s Degree in Business Economics

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Communication skills

• Good knowledge of government policy-making processes

• Complex Problem solving

• Time management skills

• Organizational Skills

• High analytical Skills

• Team working Skills

• Extensive knowledge in Entrepreneurship, Cooperatives, and Business Promotion

• Analytical, problem-solving and critical thinking skills.

• Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage

Click here to apply

Purpose of the job

The Manager, Payments and Integration Systems Development’s role is to plan, organize and manage payment and integration systems. The role is responsible for several projects in payments and integration space of the Bank. The person will be working closely with and reporting to the Head of Core Applications and other Development Functions.

He/she will coach the development team to provide third level support to the Channels and Applications Support Teams. He will lead and coordinate the development of Enterprise Service Bus, Swift, Channel Manager, Sybrin, RIPPS systems and any other payment system.

Key accountabilities not limited to:

1. Leadership
   • Lead and drive the development and upgrade management of the payments and integration systems such inter Banks Systems, International Payments Systems, Enterprise Service Bus (ESB), API Management, etc.
   • Drive business analysis and requirements-gathering support for end-users to derive products with high quality to support business.
   • Contribute to the IT Disaster Recovery Plan draft in collaboration with the IT team to ensure is implementable for the Payments and Integration systems
   • Contribute to the implementation of the Disaster Recovery Plan to ensure full resilience of the Payments and Integration systems to respond to the bank and regulatory requirements.
   • Support the preparation of key presentations, strategy documentation, and other documents
   • Drive the development and implementation of business requests for application enhancement
   • Mentor junior team members and provide technical expertise guidance where necessary

Click here for details & Apply

Head of Operations & Technology services
2.Credit Monitoring Officer
3.Remedial Officer

Check each job details and application procedure here >>> https://bit.ly/EcobankRw

How to Apply:

If you are interested, please submit your CV at recruitment.rwanda@ecobank.com  before May 4th 2023.

NB: only shortlisted candidates will be contacted.

Ecobank is an equal-opportunity employer. Qualified candidates, particularly women are encouraged to apply.

JOB VACANCY

We are seeking to hire a qualified and dedicated IT Support & Security Manager to report to the Technology Manager.

JOB PURPOSE

The IT Support & Security Manager touches nearly all aspects of a business. He/ She is responsible for providing first line support on IT infrastructure processes, as well as the management and implementation of the global Cyber Security standards based on the NIST Cyber Security Framework.

KEY RESPONSIBILITIES

• Performs, as per prescribed frequency the Information Security Maturity Assessment (ISMA) and ensures that all related evidence is available in support of the assessment.
• Monitor and ensure the timely closure of tasks related to audit and internal control issues raised by External  and Global Audit.
• Collaborates with the Cyber Defense Operations Team (CDO), HUB Specialist to understand and develop further the controls and processes required to improve information security.
• Keeps up to date with security trends, threats and control measures, to be an active member of the Information security manager communities (particularly CDO and AIH)
• Ensure ongoing system patching, life-cycle management and adherence to the global security requirements
• Ensuring safety information given to prevent attacks that may damage the data.
• Monitoring of IT systems in the OpCo to ensure they are running effectively
• Supports with Troubleshoot and resolve issues ranging from workstations and printers to networking and servers (All aspects of IT Infrastructure and Cloud computing)
  
  
  

QUALIFICATION AND SKILLS

Level of Education and Experience

A minimum of a university bachelor’s degree is required in the field of Information Technology, Computer Science, or a related discipline.

Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus).

Proven experience as a System administrator, Network administrator, or a similar role.

REQUIREMENTS

• 3+ years of working in same/ similar field and previous experience working as a cyber-security officer
• Experience in handling and managing IT Infrastructure
• Sense of business Urgency and safe-cautious mind to close critical gaps and reduce any security breach.
• Ability to explain complex technical processes to business stakeholders.
• Possess strong interpersonal skills, relationship management and negotiation skills, strong verbal, and written communication skills.
• Develop self and others through continuous learning, sharing best practices, knowledge, and expertise.
• Experience with databases, networks (LAN, WAN) and patch management. Experience with cloud solutions, SAAS and mobile solutions
• Knowledge of system security (e.g., intrusion detection systems) and data backup / recovery
  
  
  

FUNCTIONAL SKILLS

• Risk Management capabilities
• Analytical and critical thinking
• Problem solving
• Ability to work under pressure
• Fluent in English and French will be an added advantage.

BEHAVIORAL COMPETENCIES 

The IT Support & Security Manager is expected to display the following Heineken Behaviors:

• Deliver: Play to win and celebrate success. Deliver the goods.
• Shape: Think consumer first. Make courageous moves.
• Connect: Champion a culture of belonging. Learn, share and re-apply.
• Develop: Have real conversations. Embrace learning and growth.

GROWING WITH BRALIRWA

 At Bralirwa, there is no set career path. You will find continuous learning opportunities and colleagues who will encourage and support your growth in whatever path you choose to explore. We are a destination for curious minds and the more curious you are, the better.

Start learning new things and find out everything you can be.

WHAT WE OFFER

We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team. We embrace Inclusion and Diversity, which means giving full and fair consideration to all applicants and continuing development for all employees regardless of age, gender, race, disability, belief and civil partnership, pregnancy, and maternity.

Not only do we offer a competitive salary, but also an additional pension scheme, a loan subsidy, an annual bonus, free lunch, 100% medical insurance, fuel allowance, communication allowance, and enjoy a free Friday drink with colleagues.

HOW TO APPLY

As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.

In case you meet the above requirement, please go to https://careers.theheinekencompany.com and search for “IT Support & Security Manager”.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.  If you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email)

The closing date for submission of applications is Tuesday, 2nd May 2023

Click here for details & Apply

About MTN Rwanda

MTN Rwandacell is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a forward-looking culture that encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwandacell is therefore internally and externally recruiting a highly competent and self-motivated individual for the Position below in the Network Department

Job Responsibilities

• Very high accuracy, responsibility, and carefulness are important for most tasks.
• Daily routine tasks in the job (monitoring, health check, integrating, securing, and handling IP Core & Transport Network and Network Management Systems in the same way and dealing with the same types of alarms every day with some exceptions).
• Variable work pressure during the day and night (Expansion, upgrade, reshuffling)
• A high-speed rhythm is required.
• High-regulated work environment.
• Operates & maintains the existing IP Core & Transport Network, and Network Management Systems.
• Carries out Troubleshooting activities to solve encountered IP Core & Transport, and Network Management Systems (NMS) problems in a manner and at a specific time.
• Carries out the implementation of IP Core and Transport Network based on the MTN-Rwanda rollout plan.
• Responds to emergency cases.
• Handle data change requests on IP Core & Transport Network and ensure their proper execution.
• Capacity Upgrade configuration when needed.
• Provide necessary analysis on IP Core & Transport Network performance i.e. capacity, processor loading, redundancy, throughput, etc.…
• Perform daily, weekly, and monthly health check procedures to ensure network consistency.
• Providing solutions to solve problems.
• Ensure that periodic systems backups are performed on external media every week.
• Applies the corrective and preventive maintenance procedures.
• Maintains safe, secure, and adequate environmental conditions for equipment operation.
• Prepare spare parts list.
• To be responsible for Mobile data solutions implementation as per customer requirements
• Coordinate with Vendor support to solve IP Core & Transport and Network Management Systems problems and alarms, to perform all types of software and hardware upgrades.
• Define, install, and configure all traditional IP Core & Transport elements in a professional way.
• Should be able to provide unfamiliar and complex information related to IP technology.
• Provision of Broadband and VPN services.
• Maintain local and global IP/MPLS Core, IPRAN & DC Network.
• Maintain fixed-line infrastructures.
• Third-line customer support daily.
• Operate Internet DNS & NMS servers.
• IP resources management and readiness for IPv6.
• Operate Hosting/Collocation/cloud services.
• Ensure 99% UPTIME of IP Core/IPRAN/DC/DNS network and NMS nodes.
• Liaise with RAN/CS/PS teams to ensure high-quality mobile data services i.e. corporate APN and internet.
• Collaborate with ACCESS INFRASTRUCTURE teams to ensure high-quality data and fixed-line services
• Upgrade IP core network links and network elements when required.
• Coordinate with Project Teams for the installation, commissioning, and integration of backbone nodes
• Ensuring availability and reporting of the core network services and equipment health and capacity.
• Responsible for periodic/on-demand maintenance support for the core & transport network.
• Ensure the core network security is implemented per the company and group policy and network security standards.
• Compile and produce statistical reports regarding IP Core & Transport Network Services performances.
• Make recommendations regarding the Core Network and Transport needs.
• Follow Quality Assurances policies, procedures, and recommendations and submit Core Network Audit reports as needed.
• Disaster Recovery (DR) tests as per the established schedule.
• Backoffice supports microwave links for network operations and maintenance.
• Establish comprehensive daily/weekly reports for all backbone-related operations and maintenance.

Job Requirements

• Bachelor’s degree in computer science or Information Technology or Telecommunication
• 2-5 years in Service Provider & Telecommunications.
• Very Good knowledge of IP MPLS/SR, SRv6 IPv6, Microwave, and Network Management Systems.
• Linux/Unix Systems Administration.
• Advanced IP Networks skills (Routing, Switching, Security,)
• Good analytical reasoning for problems solving.
• Available at any time for emergency cases.
• Hard worker: the ability to work under stress and pressure.
• Communication skills & relationship builder.
• Scripting/Programming knowledge (Python, Shell Scripting,)

How to apply

All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 24th April 2023 through the job’s platform on: jobs2.RW@mtn.com.

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Click here for details & Apply

Job Title:                           Programs Manager 

Reports to:                        Executive Secretary

Location:                           Kigali-Rwanda

Supervisory Duties:           Manage Projects/Program Officers

Employer: Association de la Jeunesse pour la Promotion des Droits de l’Homme et le Développement (AJPRODHO–JIJUKIRWA)

Association de la Jeunesse pour la Promotion des Droits de l’Homme et le Développement (AJPRODHO–JIJUKIRWA) is a local Non-Governmental Organization founded in the aftermath of the 1994 Genocide against the Tutsi by students attending the National University of Rwanda to ensure that the youth become the spearhead of national reconstruction after their devastating role in the 1994 Genocide perpetrated against the Tutsi a result of manipulation by selfish leaders.

Since its founding, AJPRODHO has transitioned from a small student association to a Non-Governmental organization working to improve the rights of disadvantaged youth, women and children in Rwanda through Human Rights Promotion and Protection with 25 years of experience. AJPRODHO JIJUKIRWA seeks to hire a highly qualified, dedicated and experienced Rwandan national for the role of Programs Manager joining an established and experienced team.

Key Responsibilities

• Program Strategic Planning and Development, Program Quality and Accountability, Program Financial Management, Team management, Fundraising and Resources Mobilization
• Coordination of all programme activities and initiatives related to Projects and programs
• Assist the Executive Secretary in developing strategic partnerships and strengthening linkage with donors, government institutions and civil society in relation to organization mandate
• Overseeing and providing support for all projects implementation plans (work plans, budgets, result frameworks, logical frameworks, etc)
• Facilitate and coordinate monitoring of pro-poor policies and service delivery activities at district and National levels
• Participate in strategic meetings, workshops, seminars particularly related to the program and organizational development;
• Support the program team to conduct quarterly data quality audits at field offices and provide the required technical assistance to address the identified issues to ensure that the activity continues to use or be informed by data of high quality.
• As a member of the Business Development Technical Team, participate in the organization’s business development for the organization by initiating and leading development of project proposals to support overall organizational development and sustainability.
• Collaborate with the MEAL Manager to develop/refine quality benchmarks for the different programmatic interventions and train staff on how to monitor their attainment using the approved activity’s observation tools and technologies.
• Lead and evaluate projects managers/ Coordinators
• In collaboration with the Executive Secretary asses capacity building needs and implement capacity building plan for the organization staff
• Perform any other tasks in line with duty
  
  
  

Qualifications & Requirements 

• At least Bachelor’s degree in law, Human Rights, Public Administration, Development Studies, Project Management or related field;
• Progressive experience working in the area of access to justice; 3 to 5 years’ professional work experience in project design and management, project coordination, monitoring and evaluation and reporting;
• Proven technical expertise in Program Management, Human Rights and Access to Justice;
• Ability to liaise with stakeholders and partners including legal aid organizations, government departments, civil society organizations and donors;
• An understanding of the legal, social, cultural and political context of Rwanda;
• Knowledge in report writing and change stories/lessons capturing
• Knowledge in planning and coordinating project activities
• Experience working with NGOs in Senior Management Positions;
• Proficiency in the use of computer and IT tools
• Strong analytic and quantitative database management skills, budgeting and report writing.
• Excellent organizational, analytical and interpersonal skills;
• Fluent English or French, with a strong working knowledge of English and able to write reports in English.
  
  
  

Job application procedure

Interested candidates fulfilling the above-mentioned criteria should send a motivational letter, curriculum vitae with 3 references, a copy of degrees, and other relevant certificates to ajprodhojijukirwa@yahoo.com. The deadline is 28^th April 2023 at 5PM. No late applications will be accepted.

Done at Kigali on 22^rd April 2023

President of Administrative Council

AJPRODHO JIJUKIRWA

Click here to visit the website source

VACANCY NOTICE

Open to Internal and External Candidates only

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.

Under the overall supervision of the Chief of Mission (CoM), the general supervision of the Chief Migration Health Officer (CMHO) and the direct supervision of the Senior Medical assistant the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Kigali, Rwanda. 

Core Functions / Responsibilities:

The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.

He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).

Call Centre overall duties: 

1. Provide migrants’ information regarding health assessments by phone;

2. Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries;
3. Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required;

4. Maintain daily statistics related to health assessments and update the records; and,
5. Contribute to customer satisfaction evaluation management.

Reception and Data Entry overall duties:  

6. Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:

1. Receiving and explaining the registration process to applicants;
2. checking applicant’s identity;
3. entering bio-data of the applicants in the appropriate platform;
4. taking photos using webcam and loading the image to the appropriate platform; and,
5. printing of medical forms, consent forms and other necessary documents.

7. Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable;

1. Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available;
2. Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services  to the various partners.  Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;
3. File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues;
4. Check, print and make photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
5. Perform such other duties as may be assigned.
   
   
   

Required Qualifications and Experience

Education

• University Degree with at least two years of relevant working experience; or,

• Secondary School Diploma with at least four years of relevant working experience.
• Certificate in IT/Data entry is an advantage.

Experience

• Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one;

• Typing speed of at least 60 words per minute;

• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset;

• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,

• Previous working experience with NGOs or international organizations is an added advantage.

    Languages

Fluency in English & Kinyarwanda. French, and Swahili are an added advantage.

Required Competencies

Values

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  
  
  

Core Competencies

• Accountability – Meets deadline, cost, and quality requirements for outputs.

• Client Orientation – Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries;

Continuous Learning – Keeps abreast of developments in own professional area.

• Communication – Clearly communicates, and listens to feedback on, changing priorities and procedures;

• Creativity and Initiative – Proactively develops new ways to resolve problems

• Leadership and Negotiation – Presents goals as shared interests;

• Planning and Organizing – Sets clear and achievable goals consistent with agreed priorities for self and others;

• Professionalism – Masters subject matter related to responsibilities;

• Teamwork – Actively contributes to an effective, collegial, and agreeable team environment.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed CV and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

Posting period:

From 24.04.2023 to 07.05.2023

Click here to visit the website source

Online Operation Officer 

About your new company

Superb Novas Technology Limited is an IT and Marketing, Company founded in 2023 by private investors and a management team with a wealth of experience in building and managing industry-leading companies in emerging markets, and with an international background in technology. The company was incorporated with the core business objective of offering  IT and marketing services to Rwandans such as Computer programming activities, Software publishing, Wired telecommunications activities, Wireless telecommunications activities, Other telecommunications activities, Computer consultancy, and computer facilities management activities, Other information technology and computer service activities, Data processing, hosting and related activities and Other information service activities

 Your new role

• Become a product service expert of Superb Novas Technology Limited.
• Providing level 2 support to customer support team, assisting them in dealing with customer queries (eg. Respond and resolve customer inquiries quickly and effectively through the instant messaging system, Ticketing system and email.)
• Analysis and reporting on product performance, including daily and weekly product performance reviews.
• Accept and share customer feedback with the team in real time to give users the most accurate suggestions.
• Pay attention to customer status in real time, review and prompt abnormal customers, and escalate them for processing when needed.
• Monitor product operation status, and report key technical issues for upgrades in a timely manner.
• Improve customer service experience and satisfaction through high-quality, proactive customer support. 
  
  
  

What you’ll need to succeed

• Able to accept 24 hours shift jobs from Monday to Sunday.
• A Bachelor degree holder of any IT related course
• Good Hands-on experience with IT tools like: Slack, Teams, Skype, Excel & Ticketing system, or relevant CRM system;
• Excellent logical and analytical skills with a keen eye for detail.
• Customer service experience is highly desirable but not mandatory.
• Excellent communication skills (Especially on reading and writing).
• Have a great interest or knowledge in sports.
• Strong logical ability, independent thinking, judgment ability and decision-making.
• A versatile team player. 

What you’ll get in return

We strive to achieve the right balance for our people, enabling us to deliver excellent service while allowing you to build your career without sacrificing your personal priorities. You will be a part of an amazing diverse team that values growth and development. You’ll be embraced for who you are and empowered to use your voice to help and support others.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Please note that if you are successful, in securing this position you will need to complete a police check.

TO APPLY:

Applicants must be legally authorized to work full-time in Rwanda and should not require employment sponsorship. Only complete applications will be considered. As an Equal Opportunity Employer, Nova encourages applications from all individuals regardless of age, gender, race, marital status, physical ability or any other legally protected basis.

All applications to :  hr@superbnovas.com with subject: Online Operations Officer

Click here to visit the website source

We are hiring a Chief Financial Officer (CFO)

ABOUT SPARK MICROGRANTS

Spark Microgrants believes in a world where everyone lives with dignity and determines their own positive future. Decades of prescriptive aid have sidelined the poor from the very programs meant to uplift them. We believe in local solutions and catalyzing rural villages facing poverty into action.

Founded in Rwanda in 2010, Spark has codified a unique Facilitated Collective Action Process (FCAP) and trained leading civil society organizations and governments, reaching 500+ villages and over a quarter-million lives. Spark’s FCAP model, are ‘town-hall’ style weekly meetings, in which women, men, young, old, plan together for their community’s future. Each village elects a leadership committee, establishes a village savings account, and launches a project of their choice. Members receive training on financial management, transparency, leadership, village planning, and advocacy. Each village then receives US$8,000 in seed funds and additional management support to turn their project ideas into reality.

Spark trains partner organizations and works with governments to scale the FCAP as the model of choice to advance social and economic development, improve lives, and secure lasting change. Spark is now active in 500+ villages in 6 countries, improving the lives of more than 500,000 people.

As a team, we share a set of common values that shape how we work. These are:

1. Facilitators. We don’t impose; we enable others to generate impact.
2. Community-driven. We are motivated by what is best for the community.
3. Process-centered. The how of what we do is just as important as the what.
4. Authentic. Our vision and values live in everything we do.
5. Dynamic. We seek opportunities and are willing to take risks to serve our community partners better
   
   
   

ABOUT THE ROLE

Spark is looking for a seasoned CFO who will build and run sound financial processes, to the standards of a highly dynamic and rapidly growing organization as well as the World Bank and USAID. The CFO will be responsible for fiscal projections, planning, accountability, and auditing. The CFO will ensure that financial operations are aligned with Spark Microgrants’ strategic goals and mission, and will provide accurate and timely financial information to the executive team and board of directors. The CFO will work closely with the CEO(s) and other members of the executive team to ensure the long-term financial health and sustainability of Spark.

ROLES AND RESPONSIBILITIES

• Financial Management: Oversee and execute all financial operations, including budgeting, forecast modeling, accounting, financial reporting, and cash flow management.
• Strategic Planning: Work with the executive team to develop and implement the organization’s strategic plan, and ensure that financial operations are aligned with the plan.
• Risk Management: Identify and manage financial risks, and develop risk mitigation strategies.
• Compliance: Ensure compliance with all relevant laws and regulations, and establish relationships with banks, auditors, and other financial institutions.
• Board Committee Management: Manage the Board of Director’s finance and audit committee. Work closely with the committee to provide financial information and analysis, and advise on strategic financial planning.
• Team Management: Manage the finance team which spans across multiple countries.
  
  
  

Key Duties:

• Develop and implement financial policies and procedures that align with Spark Microgrants’ strategic goals and mission and back up the culture.
• Lead the development of Spark’s budget and modular five year budget in line with Spark Microgrants’ strategic plan. Plan for appropriate income goals and expense limitations for restricted and unrestricted activities.
• Develop and implement a financial reporting system that provides accurate and timely financial information to the executive team and board of directors.
• Establish relationships with banks, auditors, and other financial institutions, and ensure compliance with all relevant laws and regulations.
• Develop a risk strategy inclusive of mitigation plans.
• Manage safeguarding policy and insurances.
• Manage annual organizational audit.
  
  
  

QUALIFICATIONS

• 10+ years of experience in financial management, with at least 5 years in a leadership role.
• 5+ years of leadership experience in a non-profit organization, ideally with a multi-country organization with an annual budget of $10M to $25M+.
• Strong knowledge of financial management principles, including budgeting, forecasting, accounting, financial reporting, and cash flow management.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with a wide range of stakeholders.
• Strong leadership and team management skills.
• Experience with financial risk management and compliance.
• Demonstrated commitment to Spark Microgrants’ mission and values.

OTHER INFORMATION

Job Location: Nairobi, Kenya; Kigali, Rwanda; New York or Washington, DC, USA; or remote

Start Date: As soon as possible

Probation period: 3 months probation period with learning and performance objectives

WHAT WE OFFER

• A competitive salary, depending on experience.
• Talented and welcoming colleagues, 90% of whom are based in the countries where we work.
• A supportive environment with plenty of professional development opportunities.
• A chance to help shape the future of international development.

TO APPLY

Follow the Link to apply: https://sparkmicrogrants.bamboohr.com/careers/66 

• Applications will be considered on a rolling basis, with preference given to early applicants.
• Only shortlisted candidates will be contacted.

EQUAL OPPORTUNITY

Spark Microgrants provides equal employment and advancement opportunities to all individuals. Employment decisions at Spark are based on merit, qualifications, and abilities. Spark does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status, or any other characteristic protected by the law. Spark will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.

Click here for details & Apply

Sanlam Assurances Générales Plc is seeking to recruit a highly skilled, self-motivated, and experienced person to fill the position/post of Head of Risk Management.

The person holding this position will be reporting to the Board of Directors and the Chief Executive Officer. As part of the Management team, he/she will help identify potential threats and create plans to prevent and mitigate problems and any management consulting related requests assigned to him/her. He/She will be the key person driving the Enterprise Risk Management framework.

RESPONSIBILITIES

• Conduct assessments to define and analyze the risk profile of the business using a risk-based methodology
• Conduct risks management’s audits
• Contribute to the improvement of the risk management controls and systems
• Design practical recommendations to mitigate identified risks
• Prepare regular risk management reports to the Board and management
• Help implement solutions and plans
• Evaluate employees’ risk management awareness and train them when necessary
• Supervise risk management liaisons in all departments
• Ensure company’s compliance to the regulatory requirements relating to risk management
• Ensure company’s compliance to the Group’s risk management framework’s requirements
  
  
  

 KNOWLEDGE, SKILLS & ABILITIES:

• Proven experience of at least 6 years in Risk Management in the insurance or reinsurance sector, of which 3 years in managerial position.
• Knowledge of risk assessment and control
• Experience with auditing and reporting procedures
• Familiarity with industry compliance standards and regulations
• Strong computer and research skills; knowledge of analysis software is preferred (e.g., Statistical Analysis Software, or SAS)
• Analytical mind with problem-solving aptitude
• Excellent communication and presentation skills
• Master’s degree in risk management, actuarial science, economic, finance, accounting or a related field
• Professional certification in risk management is advantage. 
  
  
  

Preferred:

• Strategic thinker with advanced analytical and problem-solving skills.
• Strong project management skills.
• Computer skills (office application, accounting systems is a plus).
• Working knowledge in Audit software packages.
• A global mindset
• Able to work under pressure
  
  
  

The application should include the following:

• Motivation letter
• Updated CV, including three professional references. References should include the current direct supervisor or previous direct supervisors with their full names, phone number and email address.
• Copies of degrees or certificates
• Copy of national ID card/passport.

 “Only applicants fulfilling the above requirements will be contacted.”

Interested candidates should send their cover letter and well detailed CV not later than 1^st May 2023 via the apply button below

Click here to visit the website source

Click on the job position of your choice for details & Apply

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