Job requirements

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum Bachelor’s academic degree in business administration, marketing, finance, or a related field, coupled with an MBA/Master’s.
• Certifications in project management, sales, or marketing or a related field will be advantageous.
  
  
  

Experience:

• Minimum 10 years relevant experience with at least 6 years in a senior management role or in a similar position
• Experience in Fintech, banking or financial services is mandatory
• Successful track record as a senior management professional in delivering exceptional business growth & financial results
• Experience working in a global/multinational enterprise with a good understanding of emerging markets.
  
  
  

Job description

Mission/ Core purpose of the Job:

The Chief Commercial Officer is responsible for the overall management of Fintech commercial plans and leads the implementation of all necessary Fintech commercial strategies to ensure OpCo objectives are met. The role is responsible for leading commercial activities across all products & services business Development.

In addition, the role is required to establish key business contacts and accounts and oversee resource utilization, such that seamless implementation of business plans can be achieved.

Key Performance Areas:

• Monitor and align the direction, strategy and results of the Commercial Operations Vertical, collectively and as individual work areas in the OpCo, ensuring that the Group guidelines are duly complied with.
• Owner for OpCo specific commercial value propositions, services and Channels – Lead the identification and negotiations for strategic partnerships and business development initiatives and deals.
• Provide feedback to Executive Fintech Commercial Operations on the current process’s effectiveness and efficiency.
• Hold meetings with other OpCo Heads of Commercial Operations and Group Commercial Operations team to suggest internal process/work stream improvement techniques.
• Lead and drive an integrated solution development and problem-solving philosophy across the function.
• Monitor true-value metrics to measure the impact and benefit of the function to OpCo and in turn, Group FinCo. Drive continuous improvement across all verticals.
• Generate visibility for the true-value contributions of the function within Group FinCo and Opco to drive greater service acceptance and adoption.
• Manage the function’s budgets in line with business objectives.
• Manage project initiative budgets in line with business objectives.
• Ensure that the cost of operations is reduced, in line with a least cost operating strategy stemming from the business drivers.
• Review all projects initiated in the function.
• Review and finalize objectives, targets and budgets for the function.
• Review key risks, issues and dependencies and mitigation actions.
• Build and manage a high-performing team by providing leadership, role clarity, training and career development
• Source, induct and manage talent in accordance with legislative guidelines
• Lead creation of the functional strategy aligned with the overarching business goals and in line with the group mandate.
• Ensure effective implementation of the strategy by means of developing and providing direction, structure, frameworks, models, plans and road maps.
• Lead regular reviews of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem.
• Monitor design and execution of all marketing & branding activities (including CVM campaigns) and ensure that they are aligned with Group guidelines.
• Provide inputs into the development of route to market plans and provide the needed logistics for efficient execution.
• Oversee implementation of Commercial initiatives/promotions to drive subscriber activities, agent & merchant growth.
• Plan and get budget approval for Commercial and timely source for logistics/infrastructure.
• Plan and prepare work schedules according to budget and workload.
• Responsible for Commercial Opex Management.
• Provide timely and accurate reports and recommendations for the improvement of work processes concerning Commercial
  
  
  

How to apply:

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 21^st October 2025. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants’ privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/

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Job requirements

Job Requirements (Education, Experience and Competencies)

Education:

• Electronic Engineering / Telecommunications
• Postgraduate qualification
• Specialist/Professional certification is a plus.
  
  
  

Experience:

• Minimum of 12 years’ relevant experience. 8 years of which must have been at a Senior Managerial level and at least 5 years’ experience at a strategic management level in a multinational environment.
• Proven experience in successful end to end change management

Job description

Mission/Core purpose of the Job:

Provide leadership in network strategy (Planning, Operations & Managed Service, IP Networks, Network Performance & SLA) in alignment with business objectives ensuring effective deployment, performance and third party/ vendor management to satisfy the telecommunications needs of subscribers and the business for both voice, non-voice, 4G and adjacent services.

Key Performance Areas:

• Develop and execute MTN Rwanda’s technology strategy in alignment with overall business objectives.
• Lead the planning, deployment, and optimization of network infrastructure to ensure capacity, coverage, and quality targets are met.
• Manage vendor relationships, enforce SLAs, and negotiate contracts to maximize value and performance.
• Ensure technical strategy & governance is aligned to medium to long-term business needs.
• Monitor and apply the relevant industry trends and emerging technologies to maintain MTN Rwanda’s competitive edge.
• Drive major technology projects and upgrades, ensuring delivery on time, within budget, and with minimal service disruption.
• Lead network modernization initiatives, including readiness for 5G, cloud adoption, and automation.
• Establish strong change management processes for Class A systems, including impact analysis and rollback plans.
• Establish strong incident management processes for Class A systems, including impact analysis and rollback plans.
• Implement robust performance tracking and follow-up mechanisms across all technology domains.
• Foster a culture of innovation, accountability, and continuous improvement within the technology teams.
• Develop strategies to optimize resource utilization, reduce operational costs, and improve ROI without compromising quality.
• Collaborate with other executives to translate business needs into practical, customer-focused technology solutions.
• Provide technology/ technical leadership to the business by providing technical strategies to defend and grow voice and non-voice technology to support products medium to long term.
• Identify and implement emerging technologies, tools, and processes to improve service delivery and business outcomes.
• Develop a technical service structure capable of sustaining longer term strategic and operational requirements.
• Use data-driven insights to identify efficiency gaps and implement best practices across Network function.
• Provide people and cultural leadership in the Network function specifically in the areas of development, people management, career management performance management, culture renewal, structural, business plans, budget & fiscal responsibility.
• Ensure that the division meets the challenges of delivering the necessary technical support that ensures the delivery of high quality and timely services to user departments and customers.
• Develop, track, and control the divisional annual operating and capital budgets.
• Provide leadership on business continuity and the risk aspects in the network technology area.
• Set clear directions, goals and objectives for direct reports, monitor progress and maintain progress and maintain motivation.
• Manage performance of team
  
  
  

How to apply:

OB ANNOUNCEMENT 

Position: Gender and Social Inclusion Specialist

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at the advancement of women status, peace, and development. It was established in October 1992, and currently represents 53 member organizations within the country. The mission of Pro-Femmes/Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic-political and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of a sustainable human development approach based on gender equality and a culture of peace, justice, and human rights.

PFTH in partnership with CARE International in Rwanda, is implementing a five-year (2023-2027) project named the “Supporting and Enhancing Resilient and Viable Employment Opportunities (SERVE)”. The project aims to build a resilient, sustainable, and inclusive entrepreneurial environment that increases work opportunities in agricultural value chains in 10 districts across Rwanda, namely Rulindo & Gakenke in Northern Province, Kayonza, Rwamagana, Ngoma & Kirehe in Eastern Province, Nyamagabe & Huye in Southern Province, and Nyabihu & Rubavu in Western Province. Under this partnership, PFTH will work with women and youth, women and youth groups, policy and market actors to address the specific range of challenges women and youth face in participating in the policy and business environments. These include exclusion from policy discussions and decision-making and unequal power dynamics in markets that prevent them from accessing higher value nodes and that limit support and investment in women and youth-led enterprise.

To contribute to the above-mentioned goal, PFTH is expected to ensure that:

• The agricultural MSE policy and social norms environment is gender responsive, inclusive, and transformative.
• Women and youth have greater social capital and agency in engaging in agriculture;
• Women and youth MSEs influence decision-making related to the agricultural value chain and public authorities are responsive and accountable to the needs and rights of women and youth-led MSEs.

PFTH is therefore recruiting a self-motivated, competent and qualified Gender and Inclusion Specialist.

Duty station: The Gender and Inclusion Specialist will be based at PFTH Headquarters in Kigali, with frequent travel to the above-mentioned 10 districts

Reporting: To the Project Coordinator

Duties and responsibilities

The main responsibility of the Gender and Inclusion Specialist will be to respond to gender and inclusion-specific needs of Women and Youth within the SERVE project intervention areas. She will be in charge of improving stakeholders’ ability, opportunity, and dignity, through inclusive markets (e.g. employment, credit), inclusive services (access to health, education, agriculture extension facilities, climate resilient mechanisms), and spaces (e.g., social accountability modes, political, physical) .

Specific tasks:

• Assist in advancing gender equality and women’s empowerment by ensuring full integration of gender and inclusion aspects in implementation, monitoring, evaluation, reporting, and learning.
• Support the development of tools, systems, processes, and approaches that improve women’s and youth economic empowerment within agriculture;
• Support partners to understand the role of gender equality and women’s economic empowerment;
• Lead the design and implementation of the program’s gender and social inclusion strategy across the program’s objectives, including in research and data collection in line with the national gender and social inclusion strategy, PFTH gender policy, and donor requirements;
• Represent work being done in gender-transformation and women’s economic empowerment under SERVE in relevant fora;
• Develop the capacity of staff of partners and stakeholders to understand the benefits of gender and social inclusion and implement actions that would ensure gender transformation and inclusion across the SERVE Project.
• Update curriculum, training, and dissemination of materials to thread stronger gender-sensitive and social inclusion messaging throughout;
• Document and champion learning in gender and social inclusion across the project
• Work closely with other program staff to develop quality weekly, monthly, and quarterly reports as per donors’ requirements.
• She will contribute to gender policy research and advocacy through networking and collaboration with relevant civil society organizations and other strategic partners.
• Promote the use of gender – disaggregated data, and develop gender sensitive indicators.
  
  
  

Qualifications and experience

Bachelor’s degree in social work, Gender Studies, Psychology, Law, Social sciences, or related fields with a proven experience of a minimum of 3 years of progressive experience in gender, social inclusion, Women empowerment, gender and agriculture projects, or a master’s degree with 3 years’ experience in the above fields.

• Strong critical thinking and creative problem-solving skills with the ability to make sound judgments.
• Strong relationship management skills and the ability to work effectively with culturally diverse groups;
• Strong written and verbal communication skills in English, French, and Kinyarwanda with the ability to write reports;
• Experience in mentoring, training, and facilitating workshops
• Knowledge of gender and social inclusion issues in Rwanda, including social, political, and cultural gender norms and challenges. Knowledge of the status of vulnerable and marginalized populations within Rwanda and their engagement in social, political, and cultural spaces.
• Strong understanding of the agricultural value chain and women and youth participation;
• Strong experience and knowledge of civil society in Rwanda;
• Experience and knowledge of national and regional issues relevant to agriculture and trade;
• Experience in Networking, building coalitions, lobbying, and advocacy, especially for gender related issues.
• Understanding of Human rights-based approach;
• Good understanding of policy and advocacy process in Rwanda
• Fluency in English, French, and Kinyarwanda.
• Computer literate (high proficiency in Word, Excel, and PowerPoint).
• Excellent communicator orally and in writing;
• Innovative, self-driven, driven, and a team player.
• Interpersonal skills with experience of working in multicultural contexts.
  
  
  

EXPRESSION OF INTEREST AND APPLICATION 

Interested candidates should address their application, enclosed with a cover letter, Curriculum vitae, academic documents, and other certificates, to the Chairperson of PRO-FEMMES/TWESE HAMWE and deliver it in hard copy to PRO-FEMMES/ TWESE HAMWE’s office located in Gahanga Sector, Kicukiro District. The deadline for submission is 3rd November 2025 at 3 p.m.

The PRO-FEMMES/ TWESE HAMWE head office is located next to Gahanga Sector Offices in Kicukiro district, City of Kigali.

N.B

• Only FEMALEcandidates are eligible to apply

• Only short-listed candidates will be contacted for the written test.

• Online applications will not be considered.

Kigali, 20 October 2025. 

Emma Marie Bugingo 

Executive Director

Pro-Femmes/ Twese Hamwe

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Job Title: Account Manager

Department: Operations

Reports To: Operations Manager

Location: Musanze, Rwanda (on site)

Company: Credit Jambo Ltd

About Credit Jambo Ltd

Credit Jambo Ltd is a Rwandan financial technology company committed to promoting financial inclusion by providing accessible, flexible, and data-driven micro-loan solutions to individuals and small businesses. We empower our clients through innovative financial services that foster trust, transparency, and economic growth.

Position Summary

The Account Manager (AM) plays a dual role in driving sales growth and managing customer relationships. This individual ensures Credit Jambo’s clients are well-served, supported, and continuously engaged throughout their financial journey. The AM will oversee client accounts, monitor loan portfolio performance, promote our products, and lead the Customer Experience Officer to maintain high satisfaction and retention rates.

This role suits a proactive relationship-builder who thrives on achieving targets, solving client challenges, and delivering value that deepens customer trust.

Key Responsibilities

• Account Management

• Serve as the main point of contact for assigned clients, building strong, trust-based relationships.
• Maintain accurate and up-to-date client records in JAMP360 and other company systems.
• Educate clients on product features, loan terms, and repayment options to support financial literacy.
• Ensure timely service delivery and effective coordination between departments.

• Loan Portfolio Monitoring

• Monitor the performance of assigned loan portfolios, track repayments, and flag potential delinquencies.
• Collaborate with the CX Officer to follow up on overdue loans through calls, visits, and reminders.
• Conduct periodic portfolio reviews to evaluate repayment behavior and client performance.
  
  
  

• Sales and Account Growth

• Identify and pursue new business opportunities with existing and potential clients.
• Promote Credit Jambo’s products through upselling, cross-selling, and referrals.
• Participate in field outreach, marketing, and activation campaigns.
• Achieve individual and departmental sales and revenue targets.

• Customer Relationship Management

• Lead and guide the Customer Experience Officer in handling client support and onboarding activities.
• Work closely with Operations, IT, and Product teams to resolve client issues and improve service quality.
• Collect and relay customer feedback to help refine Credit Jambo’s products and processes.

• Reporting and Compliance

• Generate daily, weekly, and monthly performance reports.
• Maintain confidentiality of customer and financial data.
• Ensure all client engagements comply with internal policies and regulatory standards.
  
  
  

Key Performance Indicators (KPIs)

• Loan recovery rate & Portfolio at Risk (PAR).
• Customer retention and satisfaction scores.
• Monthly and quarterly sales performance.
• Number of active, well-performing accounts.
• Accuracy and timeliness of reporting.
  
  
  

Qualifications and Experience

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• 2–3 years of experience in account management, relationship management, or sales.
• Background in financial services or fintech is a strong advantage.
• Excellent communication, negotiation, and presentation skills.
• Proven track record in achieving sales and retention targets.
• Proficiency in English and Kinyarwanda; French is an added advantage.
• Computer literacy with MS Office and digital lending systems (e.g., JAMP360).
  
  
  

Core Competencies

• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• High level of integrity, confidentiality, and professionalism.
• Customer-centric mindset and teamwork spirit.
• Strong organizational and follow-up skills.

If this role resonates with you, we’d love to hear from you. 

Submit your application here

Click here to visit the website source

Kanda hano ukore subscibe ku AMAREBE Y`URWANDA TV maze urebe intambwe kuyindi uko wafungura ndetse ugakoresha youtube channel yawe.

Job Title: UX/UI Designer

Department: IT

Reports To: CTO

Location: Hybrid

Company: Credit Jambo Ltd

About Credit Jambo Ltd

Credit Jambo Ltd is a Rwandan financial technology company committed to promoting financial inclusion by providing accessible, flexible, and data-driven micro-loan solutions to individuals and small businesses. We empower our clients through innovative financial services that foster trust, transparency, and economic growth.

Position Summary

The UX/UI Designer will lead the design of Credit Jambo’s digital experiences, including the redesign of the official website, mockups and prototypes for Jamp360 Core (web), and mobile interfaces for Jamp360 Mobile and USSD. The designer will collaborate closely with the CTO, product managers, and developers to deliver consistent, human-centered, and accessible user experiences across all Credit Jambo products.

This role requires strong design thinking, creativity, and an understanding of both fintech systems and user behavior in the African context.

Key Responsibilities

• User Research & Insights

• Conduct user research, interviews, and usability testing to understand user needs and pain points.
• Translate research findings into actionable insights that guide design decisions.
• Create user personas, journey maps, and experience flows to visualize key touchpoints.

• Product & Interface Design

• Design wireframes, prototypes, and high-fidelity mockups for:
  • Jamp360 Core (web dashboards and internal tools)
  • Jamp360 Mobile (Android/iOS apps)
  • USSD user flows and layouts
  • Credit Jambo Official Website redesign
• Ensure designs align with brand identity and responsive design principles
• Collaborate with developers for accurate implementation and handoff through design tools (e.g., Figma, Zeplin).
  
  
  

• Design Systems & Collaboration

• Create and maintain a consistent design system across all products.
• Collaborate with software engineers and product leads to define UX goals.
• Participate in sprint reviews and provide feedback on user interface improvements.
• Ensure accessibility and usability standards are consistently applied.

• Innovation & Continuous Improvement

• Stay updated with emerging trends in UX/UI, design tools, and fintech usability.
• Recommend improvements to enhance user engagement and product clarity.
• Contribute to establishing a culture of user-centered design at Credit Jambo.

Key Performance Indicators (KPIs)

• Completion and quality of mockups and prototypes for Jamp360 Core and Mobile.
• Timeliness of design delivery and iteration cycles.
• Improvement in user satisfaction and task success rate.
• Consistency and scalability of the design system.
• Cross-team collaboration and feedback integration.
  
  
  

Qualifications and Experience

• Bachelor’s degree in Design, Human-Computer Interaction, or related field.
• 2–4 years of experience in UX/UI design, preferably within fintech, SaaS, or digital platforms.
• Proficiency with design tools such as Figma, Adobe XD, or Sketch.
• Strong understanding of responsive and mobile-first design principles.
• Experience conducting user research and usability testing.
• Knowledge of basic front-end principles (HTML, CSS, React components) is an advantage.
• Strong portfolio demonstrating user-centered design thinking and high-quality visual design.
  
  
  

Core Competencies

• Creativity and design excellence.
• User-centered problem solving.
• Collaboration and communication skills.
• Attention to detail and accountability.
• Adaptability and eagerness to learn.
• Passion for inclusive fintech design.

If this role resonates with you, we’d love to hear from you. 

Submit your application here

Click here to visit the website source

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Job Title: Junior Software Developer

Department: IT

Reports To: Senior Software Developer — Team Lead

Location: Musanze, Rwanda on site

Company: Credit Jambo Ltd

About Credit Jambo Ltd

Credit Jambo Ltd is a Rwandan financial technology company committed to promoting financial inclusion by providing accessible, flexible, and data-driven micro-loan solutions to individuals and small businesses. We empower our clients through innovative financial services that foster trust, transparency, and economic growth.

Position Summary

The Junior Software Developer will assist in developing and maintaining Credit Jambo’s fintech platforms. This entry-level position is ideal for passionate developers eager to learn modern software engineering practices, contribute to real-world projects, and grow within a fast-moving fintech environment. The developer will work alongside senior engineers across all Jamp360 projects.

The Junior Software Developer will play a key role in building and maintaining mobile and USSD applications within the Jamp360 ecosystem. This position is ideal for passionate graduates eager to grow their technical expertise while directly contributing to the delivery of accessible digital financial services. The developer will collaborate with senior engineers on both backend and frontend systems while focusing primarily on mobile solutions for Credit Jambo’s clients.

Key Responsibilities

• Mobile & USSD Development

• Develop and maintain mobile applications (Android and iOS) using modern frameworks such as React Native/Flutter.
• Contribute to the development and support of USSD applications for feature-phone users.
• Ensure mobile platforms integrate seamlessly with Jamp360 Core APIs and backend systems.
• Test and debug mobile applications for performance, reliability, and usability.

• Feature Development & Support

• Support development of features across all Jamp360 projects(Core, Score, Vault, Website).
• Implement UI components and assist in backend logic.
• Participate in feature testing and debugging.
  
  
  

• Testing & Quality Assurance

• Write and run tests to ensure functionality and performance.
• Report issues and contribute to continuous improvement.
• Assist in documentation and version tracking.

• Learning & Mentorship

• Learn modern software practices through code reviews and mentorship.
• Participate in team discussions, sprints, and workshops.
• Follow guidance from senior developers to improve technical skills.

• UI/UX & Collaboration

• Contribute to UI/UX design improvements and system usability.
• Candidates with UX/UI skills will have a strong advantage.
• Collaborate across multiple Jamp360 projects to ensure unified delivery.

• Collaboration & Continuous Improvement

• Work with developers and designers across all Credit Jambo projects.
• Identify areas for system optimization and propose innovative solutions.
• Support junior developers through code review and mentorship.
  
  
  

Key Performance Indicators (KPIs)

• Completion and quality of assigned development tasks.
• Participation in sprint activities and team projects.
• Contribution to UI/UX and feature improvement.
• Learning progress and mentorship engagement.
• Adherence to coding standards and documentation.

Qualifications and Experience

• Bachelor’s degree or certificate in Computer Science, Software Engineering, or related field.
• Basic understanding of HTML, CSS, JavaScript, and one modern framework (React or Node.js).
• Familiarity with Git/GitHub and agile development practices.
• Strong desire to learn and grow within fintech development.
• UX/UI design experience is a plus.

Core Competencies

• Eagerness to learn and take initiative.
• Teamwork and adaptability.
• Curiosity about fintech systems and innovation.
• Problem-solving and critical thinking skills.
• Professional discipline and attention to detail.
• Creativity and user-centered design awareness.

If this role resonates with you, we’d love to hear from you. 

Submit your application here

Click here to visit the website source

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Job Title: Senior Software Developer 

Department: IT

Reports To: CTO

Location: Hybrid 

Company: Credit Jambo Ltd

About Credit Jambo Ltd

Credit Jambo Ltd is a Rwandan fintech startup committed to promoting financial inclusion by providing accessible, flexible, and data-driven micro-loan solutions to individuals and small businesses. We empower our clients through innovative financial services that foster trust, transparency, and economic growth.

Position Summary

The Senior Software Developer will contribute to the design, development, and maintenance of Credit Jambo’s fintech platforms. Working closely with the Senior Software Developer — Team Lead and other developers, the role involves building secure APIs, high-quality front-end interfaces, and scalable backend systems. The developer will collaborate across multiple projects to ensure continuous improvement and product quality.

Key Responsibilities

• Application Development & Maintenance

• Develop and maintain key modules within the Jamp360 ecosystem.
• Build scalable APIs and backend services using Node.js and TypeScript.
• Implement responsive and secure web interfaces using React.
  
  
  

• API Design & System Integration

• Design and document RESTful APIs.
• Integrate with third-party financial and payment platforms.
• Maintain consistent data flow across modules (Core, Score, Vault, Mobile).

• Team Leadership & Collaboration

• Mentor developers and coordinate agile sprints, reviews, and retrospectives.
• Encourage shared ownership across all Jamp360 projects.
• Foster a collaborative and innovative team culture.

• Testing, Deployment & Security

• Ensure systems meet performance, scalability, and security requirements.
• Write unit and integration tests for continuous reliability.
• Participate in CI/CD setup, code reviews, and deployment activities.

• Collaboration & Continuous Improvement

• Work with developers and designers across all Credit Jambo projects.
• Identify areas for system optimization and propose innovative solutions.
• Support junior developers through code review and mentorship.
  
  
  

Key Performance Indicators (KPIs)

• Successful delivery of Jamp360 Core, Jamp360 Score, Jamp360 Vault and related systems within agreed timelines.
• Quality and reliability of developed features.
• Timely delivery of modules and system updates.
• API and system performance metrics.
• Collaboration and contribution to team projects.
• Code documentation and adherence to standards.
• Contribution to problem-solving and innovation efforts.
• Effectiveness in mentoring and team knowledge sharing.
  
  
  

Qualifications and Experience

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 3–5 years of full-stack experience with proficiency in Node.js, Express, React, SQL Server/PostgreSQL, and TypeScript.
• Strong understanding of API security, data encryption, and compliance frameworks.
• Understanding of RESTful APIs, testing frameworks (Jest, Mocha), and CI/CD pipelines.
• Experience in banking, fintech, or transactional systems preferred.
• Ability to work in a collaborative, fast-paced environment.
• Excellent problem-solving and debugging skills.
• Familiarity with mobile money or payment gateway integrations is an added advantage.
  
  
  

Core Competencies

• Technical expertise in modern web development.
• Attention to detail and system scalability awareness.
• Strong communication and teamwork abilities.
• Initiative and continuous learning mindset.
• Professional integrity and accountability.
• Adaptability to new technologies and challenges.
• Integrity, professionalism, and commitment to results.

If this role resonates with you, we’d love to hear from you. 

Submit your application here

Click here to visit the source

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The Position:

Rwanda has made considerable advances and achievements in gender equality, fight against gender-based violence and in women and girls’ empowerment, as reflected in the enactment of numerous progressive laws, transformative policies and programmes. However, Gender-Based Violence (GBV) remains a prevalent threat and continues to undermine the safety, dignity, and rights of individuals in Rwanda, affecting both victims and communities at large. According to the latest Rwanda Demographic and Health Survey (2019/2020), the percentage of women who reportedly have experienced physical violence since age 15 increased from 35% in 2014 to 37% in 2019, while for men, the percentage decreased from 39% to 30%. Further, 5% of adolescent women aged 15-19 have begun childbearing, 4% have given birth, and 1% are pregnant with their first child. Moreover, health facility data show a rise in GBV cases from 33,637 reported cases in 2020/21 to 38,066 cases in 2021/22, with women making up the majority of victims (89%). Of these cases, 51% involved sexual violence, and nearly half of victims were children under 18 (MoH, Health sector annual performance report, 2021/2022).

Rwanda has a total of 48 Isange One Stop Centres operating in district hospitals nationwide and providing free of charge multi-disciplinary services, ranging from medical, legal, psycho-social and temporary shelter, including social reintegration of victims back to their communities. However, fear of stigma, geographical distance and negative social norms are critical barriers preventing GBV victims from reporting GBV incidents.   As a result, victims choose to confide in friends or seek help from neighbors rather than going to IOSCs (RDHS 2019/2020). Adolescent mothers or those who are expecting face considerable challenges: these include among others, family rejection, dropping out of school and stigmatization. Children born of adolescent mothers equally face multiple discrimination and lack of legal identity.

To address the above issues, the Ministry of Gender and Family Promotion (MIGEPROF), in collaboration with partners, has been implementing GBV Clinics at district level, to bring integrated services closer to beneficiaries, with a special focus on pregnant and adolescent mothers. GBV Clinics offer holistic services such as medical care, psychosocial support, legal assistance, and initiation of socio-economic reintegration. Through interactive dialogues with pregnant and adolescent mothers and their families, issues are openly discussed and solutions articulated for implementation, resulting in family reunification and social reintegration. At the same time, the Gender Monitoring Office (GMO) has introduced Gender Accountability Dialogues (GAD) at provincial level to enhance community-driven accountability, strengthen local leadership responsiveness, and promote inclusive action towards promoting gender and address GBV. In the past two years alone, GBV Clinics were conducted in a total of 11 districts, while 4 provinces benefited from GAD. Although these initiatives have demonstrated increased community awareness and engagement with potential tangible impact, they remained undocumented in a consolidated manner, limiting opportunities for replication and scale-up, institutional learning, and policy advocacy.

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled.  UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose:

The purpose of this consultancy is, therefore, to document the GBV Clinic and GAD models, capturing their structures, implementation processes, challenges, innovations, testimonies/human interest stories, lessons learned, and outcomes. The consultant will produce comprehensive knowledge products that include templates, tools, roadmaps, and best practices to support replication and scale-up by districts, civil society organizations, and other stakeholders.

This will involve a combination of desk reviews, interviews with beneficiaries, key informant interviews, observations during the implementation of GBV Clinics and GAD, scheduled in November 2025 and participatory consultations with local leaders, service providers including partner organizations and community members, culminating in the production of user-friendly knowledge products validated and finalized for dissemination.

You would be responsible for:

• Reviewing existing intervention documents, reports, M&E data, and concept notes related to GBV Clinics and GAD (source: MIGEPROF and GMO).
• Mapping out the structures, services, target groups, methodologies, and processes involved, including case management, referral pathways, and coordination mechanisms.
• Identifying innovations, challenges, and lessons learned from implementation.
• Drafting comprehensive model documents/manual, including templates, tools, flow charts, checklists, service roadmaps, and best practices.
• Facilitating consultations through interviews and FGDs with beneficiaries, key stakeholders, local leaders, service providers, and beneficiaries.
• Presenting drafts for validation and incorporate feedback.
• Finalizing the Manuals/Guides on GBV Clinic and GAD Models for dissemination.
  
  
  

Qualifications and Experience: 

Education:  

Masters degree in Gender, social sciences, social development or public health.

Knowledge and Experience:

• Proven experience of 5 years minimum in developing program documentation, manuals or operational models.
• Demonstrated background in the field of GBV, Gender, medical or public health related interventions
• Conversant with the Gender mainstreaming, Gender transformative approaches and GBV case management
• Strong communication, facilitation and participatory research skills
• Knowledge of local context.

Languages: 

• Fluency in English and in local language (Kinyarwanda)
  
  
  

Required Competencies: 

Values:

• Exemplifying integrity,
• Demonstrating commitment to UNFPA and the UN system,
• Embracing cultural diversity,
• Embracing change

Core Competencies: 

• Achieving results,
• Being accountable,
• Developing and applying professional expertise/business acumen,
• Thinking analytically and strategically,
• Working in teams/managing ourselves and our relationships,

Compensation and Benefits:

 This position offers an attractive remuneration package including a competitive net honorariums.

How to apply:

For internal candidates

For external candidates

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA’s workforce – click here to learn more.

Disclaimer:

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants’ bank accounts.

Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

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shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Head of English and School Education

Location: Kigali, Rwanda
Contract Type: Indefinite Contract

Pay Grade: 8

Closing date: 29 October 2025 at 21:59 UK Time / 23:59 East African Time

Requirements: You must have the legal right to work in Rwanda at the time of application.  We are unable to support with visa sponsorship and relocation.

Role Purpose – The Job:

To lead the English and School Education portfolio of contracts and programmes in Rwanda, to deliver a sustainable, impact driven and income-generating business.

To ensure the achievement of required financial, impact and quality targets, in accordance with the global framework and country plans.

To share knowledge, expertise and best practice from the country with the regional and global teams and externally, and vice versa.

The aim of the English and School Education portfolio of work is to support the improvement of teaching and learning in formal and non-formal basic education systems. English and School Education’s work is organised into three globally-operating programmes, each of which has a range of projects all working towards common objectives and outcomes:

• English Connects – open and online professional development opportunities, communities, events and resources for school leaders, teacher educators, teachers and other education professionals
• School Systems – support to international basic education systems and governments, with particular focus on language policy and practice, foundational learning, professional development, equitable access to and utilisation of education technology, and supporting women and girls to access quality education  
• Empowerment – building English language, digital and core skills where it empowers disadvantaged girls and young women, displaced people, economically and ethnically marginalised youth and disabled people. 

The English and School Education team delivers these programmes in Rwanda and elsewhere through policy engagement, research and insight, capacity building, technical assistance for assessment and curriculum. This is delivered through grant-funded, co-funded and full cost recovery contracts and programmes. We work in close collaboration with UK and international partners, the ministry of education, education and donor agencies. 

The British Council has operated in Rwanda since 2008, building cultural and educational relations between Rwanda and the UK.

In 2008, the Government of Rwanda made English the official language of instruction across primary, secondary and university education levels. Since then the British Council has been supporting improvements in teachers’ English language proficiency, pedagogy and school leadership through its own programmes (Connecting Classrooms, Schools Connect, English Connects) and large-scale donor-funded programmes (Supporting Teachers’ English through Mentoring (STEM), Building Learning Foundations (BLF), Secondary Teachers English Language Improvement Rwanda (STELIR)), working with a range of partners.

The dramatic changes in the donor funding landscape since the start of 2025, the rise of AI and other global disruptions in the education sector combined with MINEDUC’s launch of the Education Sector Strategic Plan 2024-2029, make this an exciting moment for education in Rwanda. The successful candidate will lead the British Council’s response to the challenges and opportunities created by this period of change.

Main Accountabilities:

Strategy and planning

• Liaise closely with leaders in the global pillar, across the region and in country to translate overarching corporate strategies into a high impact and profitable programme of activity, ensuring the plan is fully aligned to wider organisational objectives and responds appropriately to local market conditions/opportunities.
• Conduct or commission complex, comparative analyses of historic, current and projected commercial performance data across multiple markets and use this to set a profitable local, annual business plan for English and School Education.
• Translate global programme ambitions and the local business development plan into a set of targets for the English and School Education team. Closely monitor achievement against the plan and intervene to take remedial actions where necessary, liaising with leaders in the global pillar and region as appropriate to determine the most appropriate solution to protect both short and medium-term performance.

Leadership and management

• Provide inspiring and motivational leadership that role-models the British Council’s values and behaviours, and empowers and enables staff to deliver excellence, whilst promoting equity, diversity and inclusion.
• In close conjunction with other leaders in English and School Education set the vision, direction and annual business development plan for English and School Education in Rwanda, to ensure defined business objectives are realised in accordance with the overarching British Council strategy.
• Lead the development/commissioning and implementation of high quality programmes to build long-term business development/commercial capability and skills.
  
  
  

Brand and market positioning

• Build professional and personal networks with relevant opinion-formers, stakeholders and key partners and clients (including from the relevant government ministries and departments) to ensure a clear understanding of their needs. Use those insights to understand current and prospective business development opportunities for the British Council and inform planning/resourcing/investment decisions
• Track and monitor a range of market and competitor data, to inform the development of new products, services, client groups and ways of working that will maintain the British Council’s competitive edge in the medium-term.
• Collaborate with the marketing and communications team to define the marketing and communications strategy for the English and School Education operation in country, and ensure its effective implementation, to build brand consistency, quality and visibility across the country, the wider region and globally where relevant.

Business development

• Quality assure and sign-off bids/tenders/proposals appeals, within agreed corporate schedules of delegation.
• Within agreed schedules of delegation, take pursuit and contracting decisions based on robust analysis of potential costs/benefits/risks and personal business experience, in consultation with English and School Education global leadership and within regional structures where applicable.
• Lead complex or strategically/commercially important bid presentations/contract or partnership negotiations, as required, ensuring a high quality approach is taken and an appropriate wider team is in play to support such activity, thereby maximising the chances of success.
  
  
  

Relationship and stakeholder management

• Lead key account/partner relationships to support the achievement of agreed commercial and impact targets over both the short- to medium-term.
• Monitor, evaluate and report on the effectiveness of account management strategies over time and adapt approaches as necessary to achieve required targets. Proactively share experience and insights (e.g. case studies, R.O.I analyses etc) build the British Council’s corporate account management and business development capability and skill.
• Build and maintain excellent relationships with internal partners and stakeholders within and across the English and School Education sector, to ensure effective, integrated and joined-up delivery of agreed business objectives as well as pursuit of new opportunities.

Professional services / sector expertise

• Oversee the development of a bank of English and School Education data for the country, including trends in the field of English in education systems and data on competitor and partner landscapes. Participate in the insight analysis process associated with this and make recommendations from this which informs and supports discussion on country strategy.
• Oversee the collection and learning from monitoring and evaluation data in line with the theories of change and frameworks set out for each global programme that is active in country.
• Use sector expertise to represent the British Council’s perspective and demonstrate the UK’s capabiltities and thought leadership in relevant external forums such as government, NGO, and funder led technical working groups and task forces.

Consultancy, analysis and problem solving

• Apply advanced knowledge and technical specialism to solve a range of complex issues across English and School Education.
• Deploy a range of specialist methodologies, approaches and technologies to support the provision of high quality services and advice.
• Distil complex concepts and analysis into cogent and persuasive business case presentations, which convincingly influence decision-makers about the need for significant changes to policy or practice.

Commercial and/or financial management

• Produce and communicate business performance reports, including income, cost management, results and impact of portfolio against KPIs and mitigate identified variances by working with the English and School Education team and relevant business support functions.
  
  
  

Requirements Of The Role:

Minimum/essential

• Undergraduate or postgraduate degree in education-related subject area
• Experience in a leadership role which involves oversight and accountability for leading and/or developing and delivering capacity building education programmes
• Proven track record and strong experience in designing and managing education-focused programmes in Rwanda which deliver outcomes for all boys and girls
• Experience of leading proposals/bids for international development education programmes which deliver results in partnership with national Ministries of Education
• Good evidence of designing and implementing stakeholder engagement strategies and stakeholder management of diverse groups of stakeholders (including multilateral agencies, donors, government officials, partners, academics)
• Established credibility in the field of education including evidence of thought leadership within the sector

Desirable:

• Demonstrable understanding of language in education policies and issues as relevant to the country context
• Experience of designing and leading teacher education projects, including online
• Experience of designing and working on projects related to  the English language subject area

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

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About the job HR Director

Exciting job opportunity available at the Rwanda High Commission in Pretoria. Applications are open until 17th November 2025.

Read more…….

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Exciting job opportunity available at the Rwanda High Commission in Pretoria. Applications are open until 17th November 2025.

Read more…..

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