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International Patient Services Coordinator (IPSC) at King Faisal Hospital Rwanda Foundation (KFHRF) | Kigali : Deadline: 08-03-2024

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Call for Applications: International Patient Services Coordinator 

Job Title: International Patient Services Coordinator (IPSC)

Secondment Institution: King Faisal Hospital Rwanda

Reports to: Customer Care Manager 

Contract type: Full-time, 1-year contract with the possibility of renewal


Job Overview

King Faisal Hospital Rwanda Foundation (KFHRF) is seeking a qualified candidate to fill the position of International Patient Services Coordinator (IPSC). IPSC is responsible for providing high-level care coordination to international patients and their families, referring sponsors, and the provision of both clinical and administrative assistance to individuals seeking or receiving healthcare services at King Faisal Hospital Rwanda (KFH). The IPSC will also play a key role in strengthening medical tourism and attracting patients from the region.

The IPSC liaises with the KFH departments to facilitate the healthcare needs of the international patient population. IPSC is the front point for contact, addressing the needs, and inquiries. This includes coordinating admissions, appointments, procedures, and follow-up for payment through insurance, out of the pocket, and/or sponsors.


Key Role and Responsibilities

  • Coordinates the care for international patients and their families/escorts throughout their interactions with the KFH, ensuring the patient needs and preferences are met.
  • Initiate and lead the multi-disciplinary assessments for international patient inquiries for self-pay patients, embassy-sponsored patients, and diplomatic communities
  • Provide service coordination adhering to international patient service policies and procedures.
  • Collaborate with the clinical team to effectively deliver clinical needs, changes in the level of care, and high-risk cases by following the established standards and to minimize unnecessary financial risks.
  • Provides translation through exceptional linguistics and a high level of cultural awareness.
  • Facilitate the administrative tasks involved in international patient follow-up, including clinical visits, prescriptions, and the provision of medical reports, financial arrangements and others
  • Develop and maintain strong professional relationships and communication with the key stakeholders in strengthening medical tourism
  • Develop and implement emergency response plans for international patients.
  • Independently solves problems and manages cases related to all inpatient and outpatient providers for international patients
  • Other duties and responsibilities as required


Qualifications

  • Bachelor’s degree in hospital administration, healthcare management, international health, global health or equivalent
  • Master’s degree in the same field preferred
  • 3-5 years in a healthcare setting in similar responsibilities and/or patient services is preferred.
  • Proven familiarity with international healthcare regulations and compliance
  • Strong analytical, decision-making, and time-management skills
  • Exceptional computer skills and knowledge of Microsoft Office
  • Strong problem-solving skills not limited to solving complex issues on behalf of the providers and patients
  • Fluent in English and preferably French, Swahili, or Arabic


How to Apply

Interested candidates should submit their documents via this link by Friday, March 8, 2024 at 23:59 CAT.  Questions can be directed to hr@kfhrf.org.












PEPFAR Project Operations Manager at American Embassy Kigali Mission Rwanda | Kigali:Deadline: 13-03-2024

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PEPFAR Project Operations Manager

Vacancy Announcement: KIGALI-2023-015R1 

The Embassy of the United States of America in Kigali is recruiting for PEPFAR Project Operations Manager. The position is open to All Interested Candidates/All Sources and available to start immediately.


Duties: The PEPFAR Project Operations Manager is the DoD HIV/AIDS and Health Program Manager in country for all U.S. Department of Defense HIV/AIDS Prevention Program (DHAPP) activities in support of the U.S. Defense Health Program (DHP), U.S. President Emergency Plan for AIDS Relief program (PEPFAR) and Rwandan Defense Forces. Additionally, the job holder is the public health advisor in country on Prevention, Care, and Treatment of HIV/AIDS at the Office of Security Cooperation (OSC). The position holder is responsible for the design, implementation, coordination, and evaluation of a broad range of agency-funded HIV Prevention, Care and Treatment program activities and studies required to implement DHP and PEPFAR strategies with the military in Rwanda. The PEPFAR Project Operations Manager is the U.S. Government HIV/AIDS Prevention, Care and Treatment program public health advisor to the host country ministries (including the Ministries of Defense, Health, and Education) and partners, including those funded by the host government or the Global Fund and non-governmental organizations (NGOs) in the implementation of Prevention, Care and Treatment program activities and studies. The job holder represents the Department of Defense in Rwanda on HIV Prevention, Care and Treatment issues at technical, policy and strategic planning meetings, including meetings with collaborators and donor agencies. Additionally, the job holder serves as the activity manager for HIV Prevention, Care and Treatment grants, contracts, and cooperative agreements with special emphasis on Strategic Information monitoring and evaluation and coordinates funding, reporting, and administration with the extramural team to assure projects are conducted and USG funds are appropriately utilized. The PEPFAR Project Operations Manager will monitor and evaluate activities, as well as supervise the preparation of the Country Operational Plan and related reports. Supervision is provided by the Chief of the Office of Security Cooperation.

All applications must be submitted via Electronic Recruitment Application (ERA) by March 13, 2024.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted.

Please note that e-mailed applications are not accepted. Only applications submitted through our Electronic Recruitment Application will be considered.












Internal Auditor at Vision Fund Rwanda | Kigali :Deadline: 07-03-2024

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February 27th 2024 

JOB ADVERTISEMENT 

‘’Make a difference to thousands in the land of a thousand hills’’ 

VisionFund Rwanda (VFR), is Rwanda’s largest microfinance Institution committed to the development of Rwanda through providing affordable financial services (savings and loans) to the less privileged throughout its 4zones in Rwanda. VFR is the institution where you can develop your expertise working with the best people worldwide in a dynamic, team focused high performance environment. If you are looking for interesting but challenging work where you can make a difference in the world, then VFR has the will to make it so. VFR needs to recruit experienced and qualified staff on following position:

Internal Auditor

Reporting to Internal Auditor Manager

Work location: Head Office/Nyarutarama 


MAJOR RESPONSIBILITIES 

% Time

Major Activities

Planning (10%)

Participate in developing and preparing the Annual Audit Plan that outlines the activities to be undertaken by the Internal Audit Department during the year.

Develop Audit Engagement Plan

Audit (60%)

Perform Audit work in accordance with the approved audit manual and professional standards.

Carry out the procedures outlined in the internal audit plan under the supervision of supervisor.

Carry out independent assessment of the application and compliance with the established company policies, procedures and regulations.

Review, appraise and advise accordingly the soundness, adequacy and efficiency of accounting, financial, business operations process, MIS, HR and other internal controls and detect irregularities and illegal acts.

Perform operational reviews and appraisals on the cost effectiveness and efficiency with which company resources are employed in all VFR business processes.

Review and advise degree of compliance of VFR business to its internal policy and procedures as well as VFI policies.

Perform audit of the VFR assets to ascertain that they are properly recorded and safeguarded from theft, fraud, and misappropriation.

Perform audits of the VFR’s liabilities and ascertain that they are accurate and genuine.

Provide investigative services, as the need arises, and if possible, recommend changes on policies and procedures arising from the case(s) investigated in order to strengthen the VFR’s control management system.

Carry out sampling tests for examination.

Perform client visits during audit.

Clarify all audit findings with auditees during the process of audit fieldwork to minimize discussion time in the exit conference.

Ensure all working papers are completed and in order – initials, cross-references, date, work descriptions, clearance.

Write summary of audit results and conduct the exit discussion with the auditees.

Publish reports within the standards set.

Assist in the execution of the external audit as well as examinations to be conducted by government regulatory agencies.

Reporting (25%)

Submits a written audit report to supervisor ensuring sufficiency of audit coverage.

Discuss the results of his audit with the respective unit/branch/department managers and advises on appropriate actions to improve conditions.

Maintains adequate records of reports submitted and monitors whether actions to rectify the reported findings acknowledged are undertaken promptly.

Review corrective actions and follow-up reports or management responses to the audit recommendations and follow-up with related branch or head office to clear responses as may be assigned.

5%

 Other duties as assigned.

Minimum education, training and experience requirements to qualify for the position:

University degree in accounting, finance, business administration, Microfinance or Banking, Business Information Technology (BIT) or other related field.

At least must be pursuing one of  professional qualifications ( CPA,ACCA,CIA,CISA Or CFE)

Computer skills, Microsoft office applications

At least 3 years’ experience in accounting, finance or in Audit




How to apply 

Should you wish to apply for this position, please go to the following link https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/INTERNAL-AUDITOR_JR29958

All applicants must apply using our online application system, CVs received via email or standard post will not be considered.

If the aforementioned positions speak to you, send your application via above-mentioned Link by or before 7th March 2024.

In case you face any challenges in applying, please let us know on: recruitment@vfcrwanda.rw (no applications will be accepted through this email).

Only shortlisted candidates will be contacted.












Beekeeping Expert at Enabel | Kigali : Deadline: 15-03-2024

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JOB VACANCY ANNOUNCEMENT

BEEKEEPING EXPERT (f/m)

Enabel is the Belgian development agency. It implements Belgium’s governmental cooperation. The agency also works for other national and international donors. With its partners in Belgium and abroad, Enabel offers solutions to address pressing global challenges – Climate Change, Urbanisation, Human Mobility, Peace and Security, Economic and Social Inequality – and to promote Global Citizenship. With 2,100 staff, Enabel manages about 200 projects in twenty countries, in Belgium, Africa and the Middle East.

Its staff members in Brussels and overseas embody the commitment of the Belgian State and other development partners to international solidarity.


Enabel is preparing the implementation recently signed a five-year bilateral cooperation program (2024 – 2029), with a total budget of 95 million euros, in three priority development sectors in Rwanda: health, agriculture, urbanization and support in public financial management.

Aligned with the national priorities and strategies for transforming the agricultural sector, Enabel intends to contribute to sustainable food systems in Rwanda and will integrate a new value chain – beekeeping – while assuring continuity on the value chains of focus under PRISM (pig, poultry and animal feed). The agriculture program strives to contribute to the sustainable and inclusive transformation of the Rwandan food system by integrating 3 key dimensions namely 1) food security and nutrition, 2) decent rural and urban job creation and income, 3) environmental sustainability and climate resilience.

Beekeeping in Rwanda has been practiced for decades years through successive generations and along inherited patterns. However, the activity has basically been traditional and of subsistence in nature, where honey was used as a food product for home, medicine and for brewing traditional liquor. Low productivity and quality are important constraints. The potential for production of honey and beeswax is huge but the quality is still far below international standards. There exists a big potential for exporting honey and beeswax as its demand in the world market is very high especially organic certified honey.

Apart from a direct source of income. beekeeping plays an important role in natural resources management as well as improve livelihoods of vulnerable communities by offering opportunities to pollinate crops, regenerate and improve pastures and forests. Beekeeping is favorable to vulnerable communities because of the value attached to its products, low upfront costs, low maintenance, environmental conservation, high ecological benefits and does not compete for space with cultivation of crops. It is considered as one of the key sectors with potential for growth, employment creation, enterprise development and income earning opportunities in Rwanda.


The overall objective of the project/intervention is to make sure that the beekeeping industry’s contribution to inclusive economic growth in Rwanda is enhanced. Namely, quality honey produced in an environmentally sustainable manner leads to increased market penetration. Complementarity of synergies action will be sought with Agroforestry and Landscape management interventions (TREPA and COMBIO)

The beekeeping component under the new Enabel Smart Agriculture, Agroforestry and Landscape management portfolio, is expected to improve the beekeeping value chain through enhanced quality of production, value addition of bee products and strengthen trade and market access to local, regional and international markets.


In support of the implementation of the Agriculture Intervention, Enabel is looking for a Beekeeping Expert (f/m): 

Location: Kigali, Rwanda.

Duration of the contract: Open-ended employment contract – local contract according to the Rwandan labour law.

Expected starting date: July 2024

Salary package according to our salary grids (class 6 – Sector and Thematic Expert):  From 3.509.819 RWF monthly gross salary depending on the number of years of relevant experience. 

Function:

Under the direct supervision of the Intervention Manager in close collaboration with the partners institutions, the Beekeeping Expert will support the development of the beekeeping sector in achieving the following expected outputs: 1) The technical, organisational and business capacities of the value chain actors are improved, the management of bee reserves and apiaries enhanced, leading to overall increased performance of the sector. 2) Governance and organizational capacities of producer groups / cooperatives are strengthened and the structuring of the overall value chain(s) reinforced 3) Market access and trade of bee products strengthened 4) Value chain financing of bee product is further developed


Responsibilities:

  • Contribute to implementation of the beekeeping component (project) in line with Enabel implementation standard.
  • Contribute to the development of a vision for the sector, the elaboration of approaches, methods and tools, in close collaboration with key public partners MINAGRI, RAB, RFA, NAEB, existing sector organisations and private sector stakeholders
  • Support the development of implementation tools.
  • Contribute to preparation and execution of calls for proposal, support the development of direct grant agreements (action proposals), subcontract service providers through tenders under the supervision of the international beekeeping expert;
  • Provide technical support and coordinate project implementing partners to ensure that activities are implemented according to grant agreements,
  • Support project implementing partners with planning and budgeting based on grant agreements,
  • Provide technical review of project reports and on technical specifications for procurement following stipulated procedures and reporting formats,
  • Set up a field monitoring plan with project implementing partners and carry out field visits for technical backstopping and implementation support,
  • Collaborate with project implementing partner teams and experts to identify capacity gaps and strengthen the capacities of the key actors along the beekeeping value chain,
  • Coordinate /manage in close coordination with the international beekeeping expert contracts for technical consultants and provided input for or developed different ToRs for outsourced pieces of work.


Profile:

Required qualifications and experience:

  • Allowed to work in Rwanda
  • Minimum Master’s degree – in Apiculture, Entomology, Animal science, Veterinary science, Biology;
  • At least 5 years’ experience in Apiculture, bee products development and production;
  • Excellent knowledge of beekeeping techniques and products; training and facilitation skills;
  • Strong network with local or regional/ international experts on apiculture to demonstrate up-dated knowledge trends in apiculture;
  • Experience with development projects /interventions;
  • Experience in natural resource management will be an asset;
  • Experience in agriculture value chains development will be an asset;


Required skills and knowledge:

  • Strong interpersonal and communication skills;
  • Community engagement skills;
  • Familiar with the management of group dynamic processes;
  • Monitoring and evaluation competences;
  • Pro-active results-oriented management;
  • Fluent in spoken and written English, knowledge of French will be an asset.
  • Team player
  • Proactive, engaged and a self-starter.
  • High level of rigor and integrity
  • Ability to work both independently and as part of a team.
  • Able to fit in a collaborative governance mindset (Self responsible, accountable, authentic communication …)

Interested? 

Applicants fulfilling the above-mentioned criteria are invited to submit their application documents through the following link https://jobs.enabel.be/job/Kigali-Beekeeping-Expert/1041460401/ by clicking the “Apply now” button including detailed Curriculum Vitae (max 5 pages), a motivation letter and a copy of University degree(s). Submit the full file not later than 15th March 2024. Only applications sent through the indicated channel will be considered.

Enabel never requests money to be part of any of the recruitment process.

Enabel is committed to equal opportunities and diversity in its workforce. We do not discriminate on the basis of gender, origin, age, religion, sexual orientation, disability status or any other factor other than competence. 

Only successful applicants will be contacted. 

Done at Kigali, February 27th, 2024 

Resident Representative, Enabel Rwanda












Country Manager – Rwanda at Stratostaff East Africa Ltd. :Deadline: 27-03-2024

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Job Title: Country Manager, Rwanda

Reports to: Regional Managing Director – Processing, East Africa

Department: Processing PROFILE INTRODUCTION

Our client, a leading player in the financial technology (FinTech) and payment processing industry, specializes in delivering technology-enabled payment solutions as a service to both merchants and financial institutions across the Middle East and Africa. They seek to onboard a dynamic and experienced Country Manager to lead operations in Rwanda. The successful candidate will be responsible for driving growth, fostering strong teams, and achieving organizational objectives within the country.


Roles & Responsibilities:

  • Financial Leadership: Assume full P&L responsibility for Rwanda, ensuring cost and revenue targets are met.
  • Strategic Planning: Develop comprehensive business plans for Rwanda, setting ambitious targets and executing strategies to achieve them.
  • Market Development & Expansion: Identify sales leads, expand into new markets, and present the organization’s profile and services to potential clients. Lead the recruitment of top-tier talent to realize growth opportunities.
  • Team Motivation and Leadership: Cultivate a high-performance culture by effectively motivating and supporting team members, showcasing strong leadership skills, and ensuring alignment with strategic objectives.
  • Stakeholder Engagement: Maintain strong relationships with regulators, governmental bodies, and other key stakeholders through transparent communication.
  • Client Engagement: Collaborate with the Sales Support team to deliver tailored proposals and negotiate terms with clients.
  • Value-Added Services: Identify opportunities to provide value-added services to existing and potential clients.
  • Client Satisfaction: Ensure client satisfaction with product delivery and address any issues or concerns in coordination with the operations department.
  • Sales Excellence: Equip teams to conduct effective sales calls and successfully close deals. Identify opportunities for cross-selling and up-selling to enhance client relationships.
  • Relationship Management: Build and maintain strong working relationships with internal teams and external stakeholders. Foster lasting customer relationships to ensure the highest level of service.
  • Problem Resolution: Proactively address and resolve any issues or complaints raised by clients related to project execution, demonstrating a commitment to client satisfaction.


KEY COMPETENCIES:

  • Strategic Orientation
  • Financial Acumen
  • Commercial Acumen
  • Customer Focus
  • Stakeholder & Relationship Management
  • Team Leadership & Management


MINIMUM REQUIREMENTS:

  • Master’s degree preferred, or a Bachelor’s degree from a recognized university.
  • A minimum of 10 years of extensive experience in Digital/Transactional Banking, Retail
  • Banking, or Cards’ Business, showcasing a robust commercial background, with a proven track
  • record of at least 6 years in senior management roles.
  • Demonstrate in-depth knowledge of various aspects of the payments industry, showcasing a
  • clear line of sight to the dynamic landscape of the payments sector.
  • Strong understanding of third-party processing service provision or equivalent.
  • Exceptional analytical and problem-solving skills.
  • Outstanding relationship management, presentation, communication, and negotiation skills
  • Proven ability to facilitate critical decisions and handle complex issues.
  • Cultural awareness and the ability to thrive in a diverse environment.

Interested candidates should send their both combined cover letter and well detailed CV no later than March 27, 2024 via vacancies@stratostaff.co.ke.












Junior Human Resource and Administration Officer at Rwanda Nut Company Ltd | Kigali :Deadline: 12-03-2024

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About Rwanda Nut Company Ltd 

Rwanda Nut Company Ltd is a private company limited by shares, Rwanda nut company Ltd established in April 2012.

We work with more than 1,000 macadamia farmers scattered all across Rwanda.

Our main business are the production, processing and export of macadamia nuts.

 We support activities in crop production, Post-harvest, crop activities and seed processing for propagation.

Our whole value chain is designed to produce high quality macadamia nuts from Rwanda

Principal place of its business operations is currently in Kigali;


VISION

Center of excellence

Mission

Bring people worldwide pleasure through our Agri-Food products, and make Rwanda Nut Family happy through our Agri-Food business.

Position Title: Junior Human Resource and Administration Officer

Vacant position: 1 person

Contract: Full time employment, 6 month contract as a start and later 1 year if renewed.

Working location: Ruhanga, Rusororo, Gasabo, Kigali

 Key Responsibilities; 

  • Benefits, leave management and disciplinary inquiries
  1. Leave policy queries
  2. Disciplinary inquiries
  3. Advise on appropriate policy implementation for any particular employee need
  4. Resolve employee pay and benefits queries/grievances


  • Payroll inquiries 
  1. Pay slip management
  2. Single point of contact for Payroll queries
  3. Employee’s file management
  • Recruitment and Contract management
  1. Recruitment planning
  2. Contract to be placed on time
  3. Renewal of contract
  4. Set up feedback meeting for renewal
  • Supporting administrative tasks in office Procurement
  1. Filing and recording
  2. Guest relation and its logistics
  3. any other tasks required by management


Qualifications 

  1. Bachelor’s degree in Human resource Management

Experience: 1-3 years of working experience as Human resources in labor intensive industry such as having farm/field operation and/or Factory operation.

  1. Bachelor’s degree in Business Administration

Experience: 1-3 years of working experience as Human resources in labor intensive industry such as having farm/field operation and/or Factory operation.

  1. Bachelor’s degree in Public Administration

Experience: 1-3 years of working experience as Human Resources in labor intensive industry such as having farm/field operation and/or Factory operation.

  1. Bachelor’s degree in Management

Experience: 1-3 years of working experience as Human Resources in labor intensive industry such as having farm/field operation and/or Factory operation


How to apply

Interested candidates should send their both combined cover letter and well detailed CV no later than March 12, 2024 via the apply button below.

Click here to visit the website source












Culture Specialist – Commercial at Bank of Kigali : Deadline: Mar 01, 2024

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Purpose of the job

As a culture transformation specialist – commercial, the main responsibility is to lead the transformation of the organization’s culture to align with building a commercially oriented organization. This includes creating and implementing strategies that promote positive commercial entrepreneurship spirit (Focus on supporting the organization on creating commercial values) in the workplace behaviors and attitudes, improve communication, and foster a culture of collaboration, innovation, and continuous learning that contributes to an organization that is commercially oriented.


Main Responsibilities of the Job:

  • Preparation and Provision of daily business reports to the line manager as required
  • Support the business analysts in both commercial and D-Bank track the Bank’s key performance indicators.
  • Use information from BI unit to track individual performance per RM/BM
  • Progressively and daily evaluate the performance of income generation units.
  • Daily tracking of the implementation of strategic objectives/initiatives that drive the Bank’s financial budget.
  • Work with Cost units to ensure effective allocation of resources.
  • Monthly submission to management the performance of business units and recommendations for rewards.
  • Monthly submission of strategies implementation per division and recommendation of areas of improvement.
  • Own and drive our recognition programs.
  • Conduct a cost benefit analysis for all projects run by the Bank
  • Ensure breakeven timelines for each product and highlight recommendations
  • Do a pros and cons for all applications affecting the Bank’s cost
  • Submit a monthly report on micro and macro market behaviors likely to affect our business landscape
  • Work with all relevant stakeholders to organize programs that will instill collaboration and enhance ambassadorship across BK employee’s network.
  • Periodic review of the income collection process to ensure there is no revenue leakage
  • Collaborate with different business units to ensure proper customers segmentation is achieved all the time
  • Support to achieve data clean-up by engaging different stakeholders mainly Operations, Finance and Technology.
  • Accountable for data mining, analysis, and modeling to facilitate decision-making
  • Monitoring market, competitors offering reviews and comparison for decision making
  • Development of internal and external data sources to improve the Bank’s understanding of internal business performances, competitor’s activities, and customers, in order to make better factual decisions regarding business activities;
  • Performs analyses of the business goals, objectives, and needs of the general business environment for appropriate segments and divisions.
  • Performs research and analysis to support business operations and presents findings to the line manager,
  • Plans and designs business processes and makes recommendations and changes to improve and support business systems and activities and/or deliver greater effectiveness and efficiency.
  • Utilizes systems and data to resolve business issues in the most effective and productive manner.
  • Identifies and implements best practices and suggests how to improve current practices.
  • Any other responsibility that may be assigned to you by the line manager


Performance indicators

  • 100% achievement of departmental Balance ScoreCard
  • Improvement in product performance and service delivery.
  • Customer satisfaction

Working relationships

  • Commercial Division and D-Bank
  • Technology Division
  • Finance and administration Division
  • Other Departments
  • Internal Customers.


Professional, academic qualifications and experience

  • Bachelor’s Degree in Finance / Accounting or any related field from a recognized Institution
  • Minimum of 3 years of working experience

Core competencies

  • Reporting and strategy
  • Computer Literacy
  • Budgeting knowledge
  • Accountancy and Finance
  • Analytical skills
  • Sales
  • Relationship management
  • Cross-selling
  • Communication skills
  • Interpersonal skills
  • Negotiation skills
  • Knowledge of the Banking industry and policy guidelines
  • Knowledge of Anti-Money Laundering practices


Expression of Interest

  • Bank of Kigali Plc is an equal opportunities employer and is committed to the full inclusion of all qualified candidates. Women are encouraged to apply.
  • Submit your CV to recruitment@bk.rw by 01st March 2024.

Click here for more details & Apply












Culture Specialist – Employee Experience at Bank of Kigali: Deadline: Mar 01, 2024

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Purpose of the job

As a culture transformation specialist – commercial, the main responsibility is to lead the transformation of the organization’s culture to align with building a commercially oriented organization. This includes creating and implementing strategies that promote positive commercial entrepreneurship spirit (Focus on supporting the organization on creating commercial values) in the workplace behaviors and attitudes, improve communication, and foster a culture of collaboration, innovation, and continuous learning that contributes to an organization that is commercially oriented.


Main Responsibilities of the Job:

  • Preparation and Provision of daily business reports to the line manager as required
  • Support the business analysts in both commercial and D-Bank track the Bank’s key performance indicators.
  • Use information from BI unit to track individual performance per RM/BM
  • Progressively and daily evaluate the performance of income generation units.
  • Daily tracking of the implementation of strategic objectives/initiatives that drive the Bank’s financial budget.
  • Work with Cost units to ensure effective allocation of resources.
  • Monthly submission to management the performance of business units and recommendations for rewards.
  • Monthly submission of strategies implementation per division and recommendation of areas of improvement.
  • Own and drive our recognition programs.
  • Conduct a cost benefit analysis for all projects run by the Bank
  • Ensure breakeven timelines for each product and highlight recommendations
  • Do a pros and cons for all applications affecting the Bank’s cost
  • Submit a monthly report on micro and macro market behaviors likely to affect our business landscape
  • Work with all relevant stakeholders to organize programs that will instill collaboration and enhance ambassadorship across BK employee’s network.
  • Periodic review of the income collection process to ensure there is no revenue leakage
  • Collaborate with different business units to ensure proper customers segmentation is achieved all the time
  • Support to achieve data clean-up by engaging different stakeholders mainly Operations, Finance and Technology.
  • Accountable for data mining, analysis, and modeling to facilitate decision-making
  • Monitoring market, competitors offering reviews and comparison for decision making
  • Development of internal and external data sources to improve the Bank’s understanding of internal business performances, competitor’s activities, and customers, in order to make better factual decisions regarding business activities;
  • Performs analyses of the business goals, objectives, and needs of the general business environment for appropriate segments and divisions.
  • Performs research and analysis to support business operations and presents findings to the line manager,
  • Plans and designs business processes and makes recommendations and changes to improve and support business systems and activities and/or deliver greater effectiveness and efficiency.
  • Utilizes systems and data to resolve business issues in the most effective and productive manner.
  • Identifies and implements best practices and suggests how to improve current practices.
  • Any other responsibility that may be assigned to you by the line manager


Performance indicators

  • 100% achievement of departmental Balance ScoreCard
  • Improvement in product performance and service delivery.
  • Customer satisfaction

Working relationships

  • Commercial Division and D-Bank
  • Technology Division
  • Finance and administration Division
  • Other Departments
  • Internal Customers.

Professional, academic qualifications and experience

  • Bachelor’s Degree in Finance / Accounting or any related field from a recognized Institution
  • Minimum of 3 years of working experience


Core competencies

  • Reporting and strategy
  • Computer Literacy
  • Budgeting knowledge
  • Accountancy and Finance
  • Analytical skills
  • Sales
  • Relationship management
  • Cross-selling
  • Communication skills
  • Interpersonal skills
  • Negotiation skills
  • Knowledge of the Banking industry and policy guidelines
  • Knowledge of Anti-Money Laundering practices

Expression of Interest

  • Bank of Kigali Plc is an equal opportunities employer and is committed to the full inclusion of all qualified candidates. Women are encouraged to apply.
  • Submit your CV to recruitment@bk.rw by 01st March 2024.

Click here for more details & Apply












Post – Harvest Handling (PHH) Advisor at Cultivating New Frontiers in Agriculture Feed the Future Hinga Wunguke Activity | Kigali :Deadline: 12-03-2024

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USAID/Modernizing Agriculture activity

Post-Harvest Handling (PHH) Advisor

CNFA

CNFA is a not-for-profit organization based in Washington, D.C., dedicated to stimulating economic growth in the agricultural sector by nurturing entrepreneurship, private enterprise, and market linkages. CNFA specializes in fostering private sector investments in training, new technologies and marketing as a means to increase the overall competitiveness of agricultural value chains and rural development, to increase people’s incomes, to develop skills in the rural workforce, and to facilitate exports.

Program Description USAID/Rwanda Modernizing Agriculture Activity

The purpose of the Modernizing Agriculture Activity (ModAg) is to support increased agriculture productivity and income, access to finance and markets, and access and consumption of nutritious food products in Rwanda, while increasing the resilience of the agriculture and food systems to the changing climate. To achieve this goal, the Activity will sustainably increase agricultural productivity, increase access to finance for farmers and agribusinesses, improve producers’ nutrition and market outcomes, and strengthen the enabling environment to foster market-driven outcomes in agriculture.


Position Description

Under the supervision of the Nutrition and Market Development Director, the Post-Harvest Handling (PHH) Advisor will be responsible for ModAg’s efforts to improve value-addition and PHH related to high and/or nutritious value chains and food products. S/He will facilitate capacity building for Large, Small and Medium Enterprises (LSMEs), as well as smallholder farmers, cooperatives, aggregators, agro-dealers and, agro-processors in improving their post-harvest handling and food safety practices and systems. S/He will be responsible for designing and overseeing all program food safety, post-harvest and processing activities. S/He will collaborate with the ModAg Market Access Advisor to improve food safety and handling issues at marketplaces where there is room for improvement at the stages of transport, storage, packing and retail distribution. The PHH Advisor is based in Kigali.


Duties and Responsibilities

The main duties of the PHH Advisor are:

  • Lead the design, development, and implementation of ModAg post-harvest-related partnerships
  • Support ModAg in feasibility assessments, design and delivery of technical assistance to post-harvest and processing enterprises and suppliers;
  • Identify, engage and catalyze relevant stakeholders (both public and private) to develop and propose user friendly and efficient post-harvest production processing activities
  • Provide expertise and training on post-harvest approaches, systems, procedures and processes including usage, accounting for profit and loss, processing activities, maintenance of facilities, etc.
  • Develop or adapt existing training curricula for PHH actors on appropriate post-harvest techniques at commodity level to extend shelf life, increase quality levels and reduce losses during harvest, packaging, transport and storage;
  • Coordinate with staff across components to design, develop, and teach appropriate procedures and processes for postharvest handling and food safety and related facility operations;
  • Coordinate with the Environmental Advisor to ensure adherence to USAID (22 CFR 216) and Rwanda environmental compliance requirements
  • Collaborate with the Gender and Social Inclusion Advisor to identify and implement inclusive strategies in partnership with the private sector.
  • Contribute to data collection and reporting.
  • Other duties as assignment by the Chief of Party or designee.


Qualifications

  • Minimum of Bachelors’ degree required in Food Science and technology, marketing and/or post-harvest technology, Masters’ degree preferred;
  • A minimum of 5 years of progressively responsible experience in food safety emphasizing post-harvest handling and storage with at least 3 years within the Development Project sector;
  • Knowledgeable on current innovations in PHH technologies relevant in the context of Rwanda agriculture sectors;
  • Strong interpersonal skills with evidence of ability to engage productively with a wide
    range of organizations, beneficiaries, and related parties (e.g., producers, government,
    private sector, non-governmental organizations, and research and training institutions);
  • Private sector experience working with a major agricultural supplier and/or exporter in high value agricultural products will be an advantage;
  • Experience working on USAID or other donor-funded programs a plus;
  • Familiar with USAID (22 CFR 216) and Rwanda environmental compliance requirements;
  • Proficiency in Microsoft Word and Excel;
  • Excellent organizational skills and ability to work in a fast-paced environment;
  • Ability to prioritize and manage multiple tasks simultaneously;
  • Fluency in English and Kinyarwandan;


Application Instructions

All interested and qualified Candidate can send their application (motivation letter, updated CV, certificates and references) documents to: hingawunguke@cnfarwanda.org not later than 12 March 2024 at 6:00 PM.  Please quote the job title in the subject.  Only candidates selected for interview will be notified.

Click here to visit the website source












Procurement Officer at Cultivating New Frontiers in Agriculture Feed the Future Hinga Wunguke Activity | Kigali : Deadline: 12-03-2024

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USAID/Rwanda Hinga Wunguke Activity

Procurement Officer

CNFA

CNFA is a not-for-profit organization based in Washington, D.C., dedicated to stimulating economic growth in the agricultural sector and improving livelihoods by cultivating entrepreneurship. CNFA specializes in fostering private sector investments in training, innovative technologies and marketing as a means to increase the overall competitiveness of agricultural value chains and rural development, to increase people’s incomes, to develop skills in the rural workforce, and to facilitate exports.


Program Description USAID Feed the Future Hinga Wunguke Activity

The purpose of the USAID Feed the Future Hinga Wunguke Activity (Hinga Wunguke) is to support increased agriculture productivity and income, access to finance and markets, and access and consumption of nutritious food products in Rwanda, while increasing the resilience of the agriculture and food systems to the changing climate. To achieve this goal, the Activity will sustainably increase agricultural productivity, increase access to finance for farmers and agribusinesses, improve producers’ nutrition and market outcomes, and strengthen the enabling environment to foster market-driven outcomes in agriculture.

To achieve program objectives Hinga Wunguke will deploy a Co-Investment Fund (CIF) to leverage private sector investment and formalize partnerships with market actors to inclusively strengthen food market systems in target districts. CIF partnerships will result in formalized grant awards between Hinga Wunguke and the award recipient. The CIF will apply a Market Systems Development (MSD) approach and be demand-driven, competitive, and performance-based to facilitate a wide range of transformative investments in the agricultural sector of Rwanda.


Position Description

Reporting to the Procurement and Operations Manager, the Procurement Officer will support all Hinga Wunguke procurements, with concentration on the procurement of in-kind goods and services under CIF grant awards and for contractors under the Catalytic Service Provider Fund. This will include drafting RFPs and RFQs aligned with technical team specifications, conducting bid analyses and evaluations, drafting procurement memos and contracts, and coordinating with the finance team to issue payments. This position will require strong coordination with Component Team members and the CIF team to ensure technical specifications are met.


Duties and Responsibilities

The main duties of the Procurement Officer include, but are not limited to:

  • Develop key documentation for procurement of a) in-kind goods and services under approved Co-Investment Fund grants and b) technical contracts under the Catalytic Service Provider Fund. This will include:
    • Developing solicitations (RFPs, RFQs) per technical specifications
    • Conducting Administrative Reviews of bids received
    • Coordinating and documenting Technical Evaluation Committees for procurements
    • Developing Procurement Memos for review and approval per Hinga Wunguke Procurement Manual Policy
    • Conducting due diligence prior to award
    • Drafting purchase orders, contracts, and consulting agreements for review and approval
    • Reviewing submitted deliverables by contractors and coordinating with Component Teams to confirm approval
    • Coordinating with the Hinga Wunguke Accounting team to process payments and ensure required supporting documentation is in order
    • Coordinate with and address feedback on documentation from the Operations and Procurement Manager and Procurement & Operations team members;
  • Support the Component Teams and Partnership and Investment team in contracting of private-sector service providers under the Catalytic Service Provider Fund (CSPF).
  • Ensure procurement files are maintained in an orderly and up-to-date system, per USAID and CNFA requirements.
  • Support the Partnership and Investment Team in the administration of CIF grants from solicitation to closeout, including CIF/grant solicitation development, application review and selection, due diligence, award negotiation, monitoring, and reporting.
  • Coordinate with Kigali-based component teams, administrative management units, and provincial offices to ensure smooth procurement of CIF in-kind grant contributions and operational implementation of contracts under the CSPF.
  • Provide ad hoc procurement support related to other ongoing Hinga Wunguke priorities.
  • Support staff training on how to operationalize program strategies through CIF grant partnerships and CSPF Contracts in line with policies outlined in the CIF Manual and Procurement Manual.
  • Monitor, track and sort procurement related documentation basis in line with Hinga Wunguke filing systems, including updating the applicant tracker.
  • Coordinate closely with the Partnership and Investment Manager and CIF Officer to update and maintain grant related procurement trackers.
  • Collaborate with the Finance team to ensure proper financial management and reporting in line with USAID regulations.
  • Use Hinga Wunguke CIF Manual, Procurement manual and CNFA templates as tools to ensure compliance.
  • Assist in implementing internal compliance procedures and controls to mitigate risks and ensure accountability.
  • Support external audits and evaluations, providing necessary documentation and information as required.
  • Other tasks at the request of the Operations and Procurement Manager or their designer.


Qualifications

The required qualifications of the Procurement Officer include, but are not limited to:

  • University degree in procurement, accounting, business administration, finance, public administration, agricultural economics or a related field. Professional certificate such as CIPS or similar is an advantage.
  • Experience leading procurement processes with minimum supervision in compliance with organization policies.
  • Demonstrated administrative and operational experience with NGOs (non-governmental organizations).
  • Two years of USAID or donor-funded procurement administration experience preferred.
  • Demonstrated ability to analyze financial performance, negotiate budgets, compile financial vouchers, and review expense reports.
  • Proven experience in managing multiple and competing tasks while maintaining quality of deliverables within deadlines.
  • Organized team player, with pro-active and flexible work style.
  • Strong computer skills especially in Microsoft Excel, Microsoft Word, PowerPoint, and experience in using financial management software.
  • Advanced verbal and written communication skills in English are required: Fluent Kinyarwanda required; French skills are considered an asset.
  • Must be flexible, reliable, responsive, resourceful, and have strong attention to detail.


Place of Performance

The location of duty performance is Kigali, with occasional field work in the Hinga Wunguke Zone of Influence.

Application Instructions

All interested and qualified candidates can send their application (motivation letter, updated CV, certificates and references) documents through email: hingawunguke@cnfarwanda.org  not later than March 12, 2024 at 6:00 PM.  Please quote the job title in the subject and title your CV file with YOUR NAME, POSITION APPLIED.  Only candidates selected for interview will be contacted.

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Administrative Assistant at Bella Flowers Ltd :Deadline: 06-03-2024

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INTRODUCTION

Bella Flowers Ltd is a company registered in Rwanda under Company code 103449745 on 20th October 2014 and the Government of Rwanda owns 100% of its shares. It owns a land of 100 Ha in Gishali, Rwamagana District, Eastern Province on which flower production is being undertaken.  The company is seeking to recruit highly skilled, self – Motivated and experienced person to fill   the following position.


Administrative Assistant (1)

Reporting to the Chief Executive Officer

Duties and Responsibilities for Administrative assistant

  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screening phone calls and routing callers to the appropriate party.
  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Greet and assist visitors.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.
  • Any other tasks assigned by the supervisor.
  • Update calendars and schedule meetings of the Chief Executive Officer


JOB SPECIFICATION

Essential Requirements and skills

  • University Degree preferably in Office Management, Business Administration, Communication or related field.
  • Proven experience at least 2 years in office management;
  • Experience in analyzing and production of reports;
  • Proven ICT skills
  • Fluency in written and spoken English and knowledge of French is added advantage.
  • Ability to work independently
  • Willingness to work overtime as required.


APPLICATION PROCESS

Qualified Candidates should submit their application letter, Curriculum Vitae (CV) with proven work experience, copy of academic documents,  and copy of National Identification to Bella flowers Ltd  in one document at recruitment@bellaflowers.rw

The deadline for submitting application is on 06th March 2024 at 5:00 pm local Time.

Application should be addressed to The Chief Executive Officer of Bella Flowers Ltd

Patrick RUBEGA KAGABO

Chief Executive Officer-Bella Flowers Ltd












Carpentry at Rwanda Tvet Board (RTB) Under Statute : Deadline: Mar 5, 2024

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Job responsibilities

• Prepare Trainee sessions as per module. • Deliver training sessions as per module outcomes. • Facilitate the learning process in the trade. • Ensure classroom management! • Develop and innovate course content to keep programs relevant, current, and up to international standards. • Conduct assessments. • Mark assessments and provide feedback to students. • Assist students in portfolio building. • Submit class marks and feedback to the supervisor. • Participate in integrating industry and academic standards within trade. • Maintain trade’s machines and equipment used in training. • Actively engage with current trends in teaching and learning strategies within the “School” environment. • Liaise with academic colleagues/relevant industry contacts to ensure ongoing, development and relevance of training. • Organize technology demonstration, training and coaching programs for students. • Assist students in setting up innovative design of their products and services. • Profound insights and research on the development of trade. • File all required documentation, including tracking, and reporting on at-risk students. • Assist with relevant marketing activities for the school (i.e. Open days etc.). • Perform other job-related duties assigned by the supervisor.




Minimum qualifications

A2 in Carpentry

0 Year of relevant experience




Required competencies and key technical skills

    • Integrity

    • 2 Strong critical thinking skills and excellent problem solving skills.

    • 3 Teamwork

    • 4 Knowledge in TVET system

  • 5 Good communication skills

Click here for more details & Apply



Wood Technology at Rwanda Tvet Board (RTB) Under Statute :Deadline: Mar 5, 2024

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Job responsibilities

• Prepare Trainee sessions as per module. • Deliver training sessions as per module outcomes. • Facilitate the learning process in the trade. • Ensure classroom management! • Develop and innovate course content to keep programs relevant, current, and up to international standards. • Conduct assessments. • Mark assessments and provide feedback to students. • Assist students in portfolio building. • Submit class marks and feedback to the supervisor. • Participate in integrating industry and academic standards within trade. • Maintain trade’s machines and equipment used in training. • Actively engage with current trends in teaching and learning strategies within the “School” environment. • Liaise with academic colleagues/relevant industry contacts to ensure ongoing, development and relevance of training. • Organize technology demonstration, training and coaching programs for students. • Assist students in setting up innovative design of their products and services. • Profound insights and research on the development of trade. • File all required documentation, including tracking, and reporting on at-risk students. • Assist with relevant marketing activities for the school (i.e. Open days etc.). • Perform other job-related duties assigned by the supervisor.




Minimum qualifications

    • Advanced Diploma in Construction Technology with A2 in Carpentry

      0 Year of relevant experience


  • 2 Advanced diploma in wood technology

    0 Year of relevant experience




Required competencies and key technical skills

    • Integrity

    • 2 Strong critical thinking skills and excellent problem solving skills.

    • 3 Communication

    • 4 Teamwork

  • 5 Knowledge in TVET system

Click here for more details & Apply



Fashion Design at Rwanda Tvet Board (RTB) Under Statute :Deadline: Mar 5, 2024

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Job responsibilities

• Prepare Trainee sessions as per module. • Deliver training sessions as per module outcomes. • Facilitate the learning process in the trade. • Ensure classroom management! • Develop and innovate course content to keep programs relevant, current, and up to international standards. • Conduct assessments. • Mark assessments and provide feedback to students. • Assist students in portfolio building. • Submit class marks and feedback to the supervisor. • Participate in integrating industry and academic standards within trade. • Maintain trade’s machines and equipment used in training. • Actively engage with current trends in teaching and learning strategies within the “School” environment. • Liaise with academic colleagues/relevant industry contacts to ensure ongoing, development and relevance of training. • Organize technology demonstration, training and coaching programs for students. • Assist students in setting up innovative design of their products and services. • Profound insights and research on the development of trade. • File all required documentation, including tracking, and reporting on at-risk students. • Assist with relevant marketing activities for the school (i.e. Open days etc.). • Perform other job-related duties assigned by the supervisor.




Minimum qualifications

    • Advanced Diploma in Tailoring/Textile and Clothing Technology

      0 Year of relevant experience


    • 2 Advanced diploma in Fashion Design

      0 Year of relevant experience


    • 3 Bachelor of Science in Textile and Clothing Technology

      0 Year of relevant experience


  • 4 Bachelor’s degree in Garment making technology

    0 Year of relevant experience




Required competencies and key technical skills

    • Integrity

    • 2 Strong critical thinking skills and excellent problem solving skills.

    • 3 Communication

    • 4 Teamwork

  • 5 Knowledge in TVET system

Click here for more details & Apply



Tailoring at Rwanda Tvet Board (RTB) Under Statute :Deadline: Mar 5, 2024

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Job responsibilities

• Prepare Trainee sessions as per module. • Deliver training sessions as per module outcomes. • Facilitate the learning process in the trade. • Ensure classroom management! • Develop and innovate course content to keep programs relevant, current, and up to international standards. • Conduct assessments. • Mark assessments and provide feedback to students. • Assist students in portfolio building. • Submit class marks and feedback to the supervisor. • Participate in integrating industry and academic standards within trade. • Maintain trade’s machines and equipment used in training. • Actively engage with current trends in teaching and learning strategies within the “School” environment. • Liaise with academic colleagues/relevant industry contacts to ensure ongoing, development and relevance of training. • Organize technology demonstration, training and coaching programs for students. • Assist students in setting up innovative design of their products and services. • Profound insights and research on the development of trade. • File all required documentation, including tracking, and reporting on at-risk students. • Assist with relevant marketing activities for the school (i.e. Open days etc.). • Perform other job-related duties assigned by the supervisor.




Minimum qualifications

    • A2 Certificate in Tailoring

      0 Year of relevant experience


    • 2 A2 in Coupe et Couture

      0 Year of relevant experience


  • 3 A2 in Cutting and Sewing

    0 Year of relevant experience




Required competencies and key technical skills

    • Integrity

    • 2 Strong critical thinking skills and excellent problem solving skills.

    • 3 Communication

    • 4 Teamwork

  • 5 Knowledge in TVET system

Click here for more details & Apply



Imyanya 7 y`ubushofeli (Driver) muri Gasabo District Under Statute :Deadline: Mar 5, 2024

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Job responsibilities

 Respect strictly and faithfully all the provisions of the Highway Traffic

 Ensure the vehicle’s condition, availability of required documents and equipment before driving

 Ensure cleaning of the vehicles

 Drive cars carefully and safely

 Ensure the proper use and cleanliness of the vehicle

 Ensure the technical condition of the vehicle

 Ensure proper filling logbooks, maintenance record and other documents considered to track the vehicle;

 Participate to night and weekend shifts;

 Participate in meetings and other activities of the hospital

 Ensure the availability of fuel in the vehicle

 Report all damage occurred

 Ensure the vehicle parking

 Fill the authorization to leave the vehicle at each exit

 Be available to serve

 Do anything else asked by his supervisor in the work

 Respect the values & taboos as developed in the internal regulation rules




Minimum qualifications

    • Driving license Category B

      0 Year of relevant experience


  • 2 O-Level

    0 Year of relevant experience




Required competencies and key technical skills

    • Strong critical thinking skills and excellent problem solving skills.

    • 2 Teamwork

    • 3 Client/citizen focus

    • 4 Commitment to continuous learning

    • 5 Resource management skills

    • 6 Analytical skills

    • 7 Time management skills

    • 8 Risk management skills

    • 9 Fluency in Kinyaranda English and or French knowledge of Swahili is an added advantage

    • 10 Excellent driving skills and knowledge of traffic regulations

    • 11 Have a clean driving license

    • 12 Driving License Category B with minimum qualification of Ordinary Level (O’ Level), Advanced Level (A2) is an added value

    • 13 Driving License Category B with a minimum qualification of Ordinary Level (O Level)

    • 14 Skills managing incidents and setting measures to avoid their re-occurrence

  • 15 Strong problem-solving skills and ability to work under pressure

Click here for more details & Apply




Imyanya y’akazi kadasaba ibintu bihambaye muri Polisi y’u Rwanda: Deadline:5Werurwe 2024

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Bubinyujije kurukuta rwa Polisi  y’u Rwanda; ubuyobozi bwa Polisi  bwamenyesheje ko bwifuza gutanga akazi kubakozi bita ku isuku y’imbwa zifashishwa mugucunga umutekano.

Soma itangazo ryose hano:

Kanda hano usome iri tangazo kurukuta rwa X rwa Polisi












Multilingual – Customer Service Agent GOAT Interactive | Kigali :Deadline: 01-03-2024

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Company: GOAT Interactive/Solidaire Rwanda Ltd

Position: Multilingual – Customer Service Agent

Job Location: Kigali-Rwanda

About Us: 

GOAT Interactive is a brand new and separate business in the Editec Group, and its objective is simple: to harness and supercharge the power of its brands to lead them to a podium position in all markets they operate in. As Editec’s Online arm, GOAT Interactive is a fast-expanding company operating across 20+ markets in Africa under flagship brands such as Premier Bet,, Mercury Bet, Nairabet, and more.


Description

Our fundamental technology strategy is to strengthen its presence globally through developing unique offerings that will be future-proof and enable new innovative features to be delivered to our customers.

You can find additional more information on: http://www.goatinteractive.co

To manage our rapid growth, we are currently looking for qualified, competent and experienced candidates to fill the following position:

Position: Multilingual – Customer Service Agent


Key Responsibilities

  • Respond to customer queries received via live chat/email/social media platforms and offer appropriate responses/ solutions to ensure superior service delivery while adhering to set processes and procedures.
  • Provide accurate information and educate customers on how to use our products and services.
  • Handle customer interactions in a courteous and professional manner.
  • Assist French and English Speaking customers via live chat/email/social media platforms.
  • Follow-up on open escalated queries and completed requests to meet and exceed customer expectations.
  • Escalate pertinent information (observations and occurrences) to management in a timely manner.
  • Participate in operational and customer service improvement initiatives.
  • Proactively propose improvements and feedback in processes and ways of working to management.
  • Provide excellent quality customer service and other duties as assigned 

Educational qualification 

  • Bachelor’s degree A(0) in communication, Business administration, marketing or any other related field.


Requirements 

  • Must be Rwandan
  • At least 2 year of experience working in customer support.
  • Strong oral & written communication skills in both French and English
  • Excellent email etiquette
  • Highly organized and detail-oriented
  • Ambitious, energetic and thrives under pressure
  • Excellent interpersonal skills
  • Team player open to share knowledge and to support colleagues
  • Ability to navigate through multiple computer applications with speed and accuracy

If your career expectations match this exciting opportunity, please submit your CV at d.mukundente@premierbet.com, f.habiyaremye@premierbet.com before the 1st of March 2024.

Click here to visit the website source












Sales Representatives MR ROOF | Kigali | Published on 26-02-2024 | Deadline 15-03-2024

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JOB VACANCY

I. Background

Mister Roof Ltd is a private company operating in Rwanda with a mission to provide roofing products of superior quality, sound advice and labor that is certified in accordance with the applicable standards and requirements.

The Company is seeking to recruit a highly skilled, self- motivated and experienced person to fill the position of sales representative for a fixed term period.


II. Position overview

Under the supervision of the Commercial Manager or representative, the sales representative will be responsible of selling of Mister Roof products as well as increasing sales through diversified channels. He/she manages the relationships with customers, serving as the key point of contact, identifying and educates prospective customers while supporting existing clients with information and assistance that relates to company products and services.

III. Main Responsibilities

  • Present, promote and sell products & services of the company to prospective customers.
  • Create, plan, and deliver sales presentations on company products to a range of prospective clients.
  • Reach out to potential leads through different channels: call, text, visit, social media, mail, etc.
  • Visit clients and potential clients to evaluate needs or promote products and services.
  • Interact directly with customers throughout all phases of the sales process.
  • Negotiate contracts with prospective clients.
  • Answer client questions about products, prices, and availability.
  • Take and record accurate measurements of site features.
  • Help determining pricing schedules for quotes, promotions, and negotiations.
  • Develop strong, ongoing business relationships with prospects/clients to ensure future sales.
  • Maintain client records.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Coordinate with other team members and departments to optimize the sales effort.
  • Participate in ongoing training and workshops, as well as attending networking events.


IV. Qualifications & Skills requirements

  1. Qualifications
  • Bachelor’s degree in business, marketing, civil engineering or relevant field.
  • Proven work experience as a Sales Representative, preferably in a construction company.
  1. Knowledge
  • Deep understanding of the sales process and dynamics.
  • Familiarity with CRM principles and practices.
  • Proficiency in use of MS office (Excel spreadsheets and word processing) and CRM software.


  1. Required skills
  • Excellent selling, negotiation and communication skills.
  • Prioritizing work, time management and organizational skills.
  • Comfortable using own initiative and taking ownership of processes.
  • Strong critical thinking skills, interpersonal skills, and relationship-building skills.
  • A commitment to excellent customer service and attention to details.
  • Highly self-motivated and target driven.
  • Ability to work effectively in a team and collaborate with different departments.

V. Application procedure

Qualified Candidates should submit their application letter, Curriculum Vitae (CV), copies of academic documents and a copy of national Identification to Mister Roof Ltd Office at MTN CENTER, Nyarutarama, or by email: sales@mister-roof.com.

The deadline for submitting applications is Friday 15th March 2024 not later than 5:00 pm. 

Click here to visit the website source












Imyanya y`akazi igera kuri 90 kurwego rwa A2,A1,A0, Masters n`ubushoferi mubigo bitandukanye itararangiza igihe wadepozaho. Yegeranijwe kuwa 26/02/2024

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Kanda kumwanya wifuza kudepozaho urebe amakuru yawo yose

 












Project Accountant at Association Mwana Ukundwa: Deadline: 26 February 2024

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Vacancy title:
Project Accountant

Jobs at: ASSOCIATION MWANA UKUNDWA (AMU)

Project title:

Enhancing food and nutrition security in the southern province of Rwanda

It is funded by European Union under its project entitled: Boosting food production in Rwanda “KUNGAHARA

Duty Station:
To be based at AMU Headquarters situated in Kicukiro district

Job details:
Association Mwana Ukundwa (AMU) wishes to recruit a full-time Project Accountant

Major responsibilities:

  • Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and documents financial transactions.
  • Managing all financial aspects of day-to-day operations of the branch.
  • Managing accounting and financial systems and maintaining full and accurate accounting records at the project level.
  • Prepare and follow up of the bank reconciliation.
  • Reconcile books of accounts.
  • Conduct financial analysis and prepare monthly, quarterly, and annual financial report.
  • Submit on a regular basis monthly, quarterly, yearly report to the Finance Manager with copy to Project Manager.
  • Provide advice in the budget implementation and control.
  • Ensure compliance of AMU and donors’ policies and procedures.
  • File supporting papers justifying the expenditures.
  • Handle special accountancy (handle the manual inventories books of the equipment of respective program).
  • Make systematic classifications of documents.
  • Perform any other duty that may be requested by AMU Management.

Minimum required qualifications and skills

  • Project Accountant should preferably hold a bachelor’s degree in accounting.
  • Holding a CPA, or pursuing or at least capable to pursue CPA or related accounting professional courses.
  • More than 3 years of experience working in the field accounting.
  • Have excellence knowledge on QUICK BOOK program.

Application Documents:

  • Expression of interest letter
  • Updated CV (maximum 2 pages) with contact details
  • 3 references
  • Copies of educational qualifications
  • Church recommendation
  • Criminal Background Record
  • Copy of National Identity card.

Qualified and interested candidates should submit their application documents written in English addressed to AMU – Executive Director exclusively to: amuinfo95@gmail.com  by February  26, 2024  not later than 5:00pm Kigali time.

N.B. Only selected candidates will be contacted for tests.

The recruitment process includes specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Done Kigali 19th February 2024

Dr Byiringiro Samuel

AMU- Executive Director

Project Manager at Association Mwana Ukundwa: Deadline: 26 February 2024

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Vacancy title:
Project Manager

Jobs at: ASSOCIATION MWANA UKUNDWA (AMU)

Project title:

Enhancing food and nutrition security in the southern province of Rwanda

It is funded by European Union under its project entitled: Boosting food production in Rwanda “KUNGAHARA”

Duty Station:
To be based at AMU Headquarters situated in Kicukiro district

Job details:
Association Mwana Ukundwa (AMU) wishes to recruit a full-time Project Manager


Roles and Key Responsibilities:

  • Lead technical, budget management, monitoring, and reporting cluster’s activities through most of the project cycle (start-up, implementation, and close-out) in line with AMU’s program quality principles and standards, donor requirements, GoR’s policies, and strategy, and good practices.
  • Manage/coordinate project-related staff well-being.
  • Provide coaching and capacity building to project staff, ToTs and community facilitators.
  • Support accountability through coordinating project evaluation activities.
  • Represent the organization with different working groups, relevant partners and relevant local government and community actors for project areas.
  • Coordinate activities required for ensuring the financial, material, and human resources for the quality implementation of the project.
  • Conduct periodic budget reviews and follow-up with project staff on timely submission of financial reports to facilitate proper tracking of resource use.
  • Identify staff capacity needs and technical assistance needs of project staff and contribute to capacity strengthening and required interventions to support quality project implementation.
  • Assist with preparation of trend analysis reports and disseminate results.
  • Review project documentation to ensure the project file is complete with all required documentation and is filed per AMU and donor requirements.
  • Coordinate and compile project deliverables coming from partners and AMU staff at the project level to ensure the submission of timely and high-quality reports and plans.


Basic Qualifications

  • Bachelor Degree Bachelor’s Degree in Project Management or a related field
  • Master’s degree in project management is an added advantage
  • Minimum of 4 years of work experience in project management, ideally in the field of agriculture, food production and for an NGO.
  • Ability to write and contribute to written reports
  • Having coordinated restricted funded-projects (Government grants, EU or USAID Grants)
  • Staff supervision experience.
  • Ability to contribute to the development of technical proposals
  • Experience in analyzing data and contributing to evaluation reports
  • Experience using MS Windows and MS Office packages (Excel, Word, and PowerPoint)
  • Capacity to work under pressure


Required Languages

  • Oral and written fluency in English and Kinyarwanda.
  • French is a plus.
  • Must be willing and able to travel to the field any time.

Qualified female candidates are encouraged to apply!

Application Documents:

  • Expression of interest letter
  • Updated CV (maximum 2 pages) with contact details
  • 3 references
  • Copies of educational qualifications
  • Church recommendation
  • Criminal Background Record
  • Copy of National Identity card
  • Copy of Driving license

Qualified and interested candidates should submit their application documents written in English addressed to AMU – Executive Director  exclusively to: amuinfo95@gmail.com  by February  26, 2024  not later than 5:00pm Kigali time.

N.B. Only selected candidates will be contacted for tests.

The recruitment process includes specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Done Kigali 19th February 2024

 

Dr Byiringiro Samue

AMU- Executive Director












2 Job Positions of agronomists at Association Mwana Ukundwa: Deadline: 26 February 2024)

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Vacancy title:
2 agronomists

Jobs at: ASSOCIATION MWANA UKUNDWA

Project title:

Enhancing food and nutrition security in the southern province of Rwanda

It is funded by European Union under its project entitled: Boosting food production in Rwanda “KUNGAHARA”

Duty Station:

Within Rwanda, Southern Province

JOB DETAILS:

Association Mwana Ukundwa (AMU) wishes to recruit 2 full-time Agronomists. One agronomist based in Gisagara district and another agronomist based in Nyaruguru district.

Purpose of the position

The agronomist candidate (Project Officer) is responsible enabling small-holder farmers grouped into Self-Help Groups and cooperatives to boost food production in various value chains across the district especially in targeted administrative sectors.


Minimum required qualifications

  • The ideal agronomist candidate should preferably hold a bachelor’s degree in Agriculture or other related fields.
  • The candidate must have at least 3 years of experience working with communities in food production
  • He/she must have high level of language proficiency in English; able to make oral presentations and write clear reports in English.
  • He/she must be self-motivated, persistent, resolute and able to deliver without close supervision.
  • Must be a good communicator, capable of effectively sharing knowledge and skills gained with others.
  • Willingness to travel using a motorcycle throughout program covered zones and work flexible hours.
  • Computer literacy to a high standard in Microsoft Office
  • Flexibility, humility, resourcefulness.
  • Must hold a Driving license, category A

Qualified female candidates are encouraged to apply!


Application Documents:

  • Expression of interest letter
  • Updated CV (maximum 2 pages) with contact details
  • 3 references
  • Copies of educational qualifications
  • Church recommendation
  • Criminal Background Record
  • Copy of National Identity card.
  • Copy of Driving license Category A

Qualified and interested candidates should submit their application documents written in English addressed to AMU – Executive Director exclusively to: amuinfo95@gmail.com  by February  26, 2024  not later than 5:00pm Kigali time.

N.B. Only selected candidates will be contacted for tests.

The recruitment process includes specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Done Kigali 19th February 2024

Dr Byiringiro Samue

AMU- Executive Director












4 Job positions of Project Assistant at Raising The Village | Kigali : Deadline: 01-03-2024

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Job Title:

Project Assistant (4 Vacancies)

Department/Group:

Programs

Reporting to:

Project Officer

Years of Experience

2+ Years

Location:

RTV Kigali Office

Travel Required:

Up to 90%

Job Description

About Raising The Village

We are Raising The Village (RTV) – an international development organization and a registered charity – on a mission to end ultra-poverty in Sub-Saharan Africa. Raising The Village is a fastgrowing organization on an accelerated growth path. We have 120+ national staff in Uganda, 7 staff in Rwanda and a team of 8 people in North America working together to lift communities out of ultra-poverty in last-mile villages. We operate at the intersection of direct implementation and advanced data analytics to inform progress, decision-making, and impact. Our programs are focused on removing scarcity barriers, increasing and diversifying incomes, and ensuring sustained outcomes through 24-month partnership with last-mile villages and local governments. We work in the thematic areas of agriculture, WASH, Financial Inclusion through a gender transformative and community-driven development approach.

To date we have supported more than 665,000 people through our innovative holistic approach and are on track to expand to reaching one million people annually in the region by 2027.

We have achieved this tremendous growth with the support of our incredible partners from all around the globe who believe in our model and impact. Find out more about our programs and impact at: www.raisingthevillage.org.


Responsibilities 

Project Implementation

  • Conduct project design review meetings with respective partner villages and provide feedback as required to update project designs and budgets prior to implementation;
  • Coordinate and co-facilitate training activities including but not limited to financial literacy and behavior and mindset change, water and health sanitation, village savings and loans associations, agriculture, livestock care and management and health outreaches, etc.
  • Responsible to implement RTV’s project methodologies with the purpose of increasing household income and reducing extreme poverty as per project designs;
  • Develop and submit list of required goods and services for project implementation to the procurement and logistics officer;
  • Responsible to verify goods/inputs prior to distribution;
  • Conduct project follow-up and provide support and guidance to community groups and individual households to ensure project compliance continuation.
  • Identify potential risks and issues and provide mitigation measures and recommendations for improvements;
  • Conduct regular meetings with leadership and community members on performance, participation, and perceptions of RTV based projects.


Reporting and Administration

  • Develop and manage work plans;
  • Complete field reporting on a weekly basis and provide support with information sharing for donor reporting and proposal writing as might be required;
  • Attend and participate in weekly staff meetings as well as cluster team meetings to highlight issues and success and outline next steps;
  • Complete weekly financial request, submissions and accountabilities to the Senior Project Officer;
  • Take photographs and share them for data repository.


Monitoring and Evaluation:

  • Providing feedback and recommendations to the Project Officer and Senior Project Officer, and the program team to improve RTV’s way of work;
  • Provide suggestions to management on potential activities that need to be redone, reviewed or introduced to ensure sustainability of RTV projects, methodologies and improvement in the lives of community members.

Note: Other requirements might be required by their direct supervisor and/or management.


Required Qualifications

Technical and Administrative Skills:

  • Strong training & facilitation skills;
  • Strong communication skills, both verbal and written English;
  • Fluent in local languages where RTV works;
  • Proficiency in Microsoft Office programs i.e. Word and Excel
  • Understanding of Community Based Development Principles
  • Organizes work effectively while remaining aware of changing priorities and deadlines;
  • Able to work independently to accomplish tasks, but also as part of a team to achieve mutual goals and objectives;
  • Able to think outside of the box to provide plausible solutions to issues and challenges;
  • Strong work ethic, flexible, and able to build relationships with various stakeholders most notably colleagues, and community members;
  • Able to keep a positive attitude in a fast-paced and challenging environment;
  • Energetic and physically able to hike high to hike high terrain;
  • Able to travel approximately 90% of time;
  • Ability to ride a motorbike would be a strong advantage.


 Education and Experience

  • Bachelor’s degree in Social Science, Social Work, Humanities, Community Development, or related field of study
  • Minimum of two (2) year of relevant work experience at the village level.

Application link: Click here

Application deadline: 1st March 2024

Raising The Village is an equal opportunity employer committed to diversity and inclusion. We highly encourage women candidates to apply.

Click here for more details & Apply












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