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Customer Service Manager at Premier Bet | Kigali : Deadline: 29-01-2024

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Customer Service Manager Job Description

Solidaire Rwanda Ltd is a fast expanding company and our online business is growing significantly and we are looking for an experienced Customer Service Manager to manage our regional hub contact centre in Kigali.

Reporting into the Director of Customer Service, your most important role will be recruiting, leading and motivating a team of staff to ensure they’re giving the best Customer Service possible.


Responsibilities

  • Oversees all aspects of the Customer Service experience to troubleshoot processes and procedures and make improvements of Customer Service quality
  • Oversee the achievement and maintenance of agreed Customer Service levels and standards
  • Makes regular reports to upper management about department milestones and progress
  • Recruit, mentor and develop Customer Service agents and nurture an environment where they can excel through encouragement and empowerment
  • Performance management of Team including regular 1-2-1 meetings and side by side coaching and feedback
  • Identify and address staff training and coaching needs
  • Holds regular meetings with department staff to discuss expectations and hear team concerns
  • Plan, prioritize and delegate work tasks to ensure proper functioning of the department
  • Deliver a great place to work, inspiring those around them and leading by positive example


Capabilities

  • Demonstrable success in driving operational efficiency and improved Customer satisfaction
  • Ability and resilience to handle conflict and problem solve under pressure
  • Excellent communication, collaboration and people management skills
  • Creatively inspire and motivate teams to achieve and exceed performance goals
  • Experience coaching, developing and retaining employees and providing a collaborative and positive work environment
  • Willingness to work unsocial hours and shifts, particularly evenings and weekends


Qualifications/Experience

  • A Bachelor degree in any commercial field, Mass Communication, Social sciences and/or Management, or any related field.
  • A Masters is an added advantage
  • Information Technology coupled with some technical certification and
  • High level of verbal and written English Language
  • Strong knowledge & interest in sports, with some prior knowledge of betting/gambling and gaming desirable.
  • Proven management success in similar Contact Centres, Telesales, and/or Customer Service role
  • Flexibility, drive and enthusiasm to succeed
  • Project management experience, particularly in start-up operations

How to apply:

Interested candidates should submit a cover letter , CV  and relevant academics documents to  n.clement@premierbet.com,  a.kalodoukas@premierbet.com, and p.masaraneyi@goatinteractive.co

Deadline: Interested candidates should apply by not later than, Monday 29th January, 2024 at 23:59 CAT. 

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Administrative Assistant – One Health at University of Global Health Equity (UGHE) | Kigali & Butaro : Deadline: 22-02-2024

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Administrative Assistant – One Health

Description

Position Title: One Health Administrative Assistant

Reports to: Chair, Center for One Health

Group/Department: Center for One Health, University of Global Health Equity (UGHE)

Location: Kigali and Butaro, Rwanda

Role Overview

The primary role of the One Health Administrative Assistant will be to provide administrative and program coordination support to the Center for One Health. They will also be involved in some One Health curriculum development and research. They will be a key member of the team and will serve as a focal point for students, staff and faculty in matters related to One Health.


Responsibilities

  • Support One Health academic processes and programs related to research, curriculum, staff, faculty and students.
  • Manage programmatic logistics and processes to support One Health experiences and related events.
  • Provide general administrative support to the Center for One Health.
  • Serve as a key point of contact for logistics, including flight booking and transportation.
  • Schedule and coordinate meetings for the One Health team, including developing agendas and taking minutes.
  • Support One Health research in partnership with UGHE students, faculty, and other institutional partners.
  • Prepare presentations and contribute to the development of scholarship and practical materials for the One Health department.
  • Manage the team calendar and scheduling of classes and meetings
  • Organize and support classroom set up and logistics before and during classes.



    Qualifications
  • Bachelor’s degree
  • Excellent writing and editing skills
  • Fluency in English; French or Portuguese language skills desirable
  • Demonstrated work experience in an administrative role
  • Proven skills to organize and execute logistics
  • Experience working with adult learners and faculty
  • Experience working in Rwanda or in other relevant contexts
  • Ability to manage, organize, develop plans and generate data to make decisions
  • Exemplary interpersonal skills; ability to effectively collaborate with culturally diverse staff across departments and countries
  • Demonstrated strategic thinking and analytical skills, good judgment, and creative problem-solving
  • Proficient computer skills with fluency in Microsoft Office Suite programs including Excel, Google Suite products, and learning management systems



    To Apply 

Applicants should provide: (1) curriculum vitae, (2) Degree, (3) A cover letter describing your interest in UGHE and relevant experience. Please upload these under the ‘Additional Files’ tab on the application page.

UGHE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Organization Profile

The University of Global Health Equity (UGHE) is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is growing the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change makers who strive to deliver more equitable, quality health services for all. The University launched in Rwanda in September 2015 with the Master of Science in Global Health Delivery (MGHD). Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system. UGHE is an initiative of Partners in Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care.

In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The UGHE team seeks individuals committed to these values to join the team. Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

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Field Extension Coordinator at KOPABINYA Farm Service Centre | Nyamagabe : Deadline: 25-01-2024

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KOPABINYA Farm Service Centre is a private sector company-driven model based on one one-stop shop concept located in Nyamagabe District, Tare Sector established in 2021 under the USAID support through The Feed the Future Rwanda Hinga Weze Activity.

KOPABINYA FSC aims to facilitate access to quality and affordable agricultural inputs, services, and technical assistance to farmers with an emphasis on boosting smallholder farmers’ productivity and incomes.

Under the support of CNFA-Rwanda/Hinga Wunguke Activity, KOPABINYA FSC wishes to recruit  Field Market Facilitators (FMFs) and Field Extension Coordinator (FEC) to support the implementation of an 18-month intervention aimed at: Improving Access to and Use of Quality Agro-Inputs by Establishing Youth-Led Agriculture Extension Service for Smallholder Farmers” in 5 sectors of Nyamagabe District including Buruhukiro, Nkomane, Tare, Gatare, and Uwinkingi.

Field Extension Coordinator (1 position)

Contract duration:18 months

Place of work: Nyamagabe district

Supervisor: KOPABINYA FSC General Manager,Position Description: 


Working under the direct supervision of the FSC General Manager, the Field Extension Coordinator’s main responsibility will be coordinating the implementation of intervention activities providing technical leadership and operational management of field activities related to inputs marketing and distribution, extension, and advisory services.


Major Duties and Responsibilities:

  • Coordinate KOPABINYA’s extension and advisory activities
  • Coordinate KOPABINYA’s Field Market Facilitators (FMF), and their work and ensure their smooth working environment.
  • Facilitate FSC business promotion using different outreach methods.
  • Coordinate the collaboration of KOPABINYA and its member agro-dealers in the area to promote and ensure increased use of recommended agro-inputs and adoption of improved management practices or technologies.
  • Ensure the proper and timely reporting of the Intervention activities in the area served by KOPABINYA.
  • Collaborate with local authorities to organize season preparations and launch events on consolidated sites including terraces.
  • Organize and coordinate marketing events for agro-input and farm equipment promotion.
  • Ensure that the KOPABINYA is availing demand-driven agro-inputs and farm equipment to farmers.
  • Represent the KOPABINYA in stakeholder meetings and events.
  • Assist in inventory procurement per the recommendation of the Field Market facilitators.
  • Ensure that required facilities (inputs, equipment, etc.) are in place for FMFs to conduct field days, farmers’ capacity-building activities, marketing events, demonstration plots, and model farm establishment, to name a few.
  • Closely work with local authorities to mobilize farmers for capacity-building trainings, demonstrations, etc.
  • Perform any other duties entrusted to him/her by the KOPABINYA FSC General Manager


    Qualifications
  • Bachelor’s degree in Crop Protection, Crop production, Agronomy, Agribusiness, General Agriculture, Agroforestry, or any other related field.
  • Must have a driving license, Category A
  • Should not be above 29 years old.
  • Fluency in written and spoken English and Kinyarwanda.
  • Good knowledge about the agricultural value chain system in Rwanda and specifically about agricultural inputs supply chain dynamics in the country.
  • Some agronomic research experience and prior field demonstration experience will be an asset.
  • Excellent organizational skills and attention to detail.
  • Good personal and interpersonal relations.
  • Good communication skills.
  • Able to work under tight and demanding conditions at times.
  • Readiness to relocate to the KOPABINYA operation site.
  • Prior experience in producing training materials for farmers.

Interested and qualified candidates should submit a 1-page Cover letter, academic certificates, and an updated CV (maximum four pages) and names, titles, and contacts of three professional referees, via email at kopabinya@gmail.com. The POSITION applied for should be indicated in the subject line either Field Extension Coordinator (FEC)”. The deadline for submission of applications is due January 25, 2024, not later than 5:00 pm. Only shortlisted candidates will be contacted.

Done at Nyamagabe January 18, 2024 

Donatille MUKAKOMEZA

Chairperson of KOPABINYA FSC

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10 job positions of Field Market Facilitators at KOPABINYA Farm Service Centre | Nyamagabe : Deadline: 25-01-2024

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KOPABINYA Farm Service Centre is a private sector company-driven model based on one one-stop shop concept located in Nyamagabe District, Tare Sector established in 2021 under the USAID support through The Feed the Future Rwanda Hinga Weze Activity.

KOPABINYA FSC aims to facilitate access to quality and affordable agricultural inputs, services, and technical assistance to farmers with an emphasis on boosting smallholder farmers’ productivity and incomes.

Under the support of CNFA-Rwanda/Hinga Wunguke Activity, KOPABINYA FSC wishes to recruit  Field Market Facilitators (FMFs) and Field Extension Coordinator (FEC) to support the implementation of an 18-month intervention aimed at: Improving Access to and Use of Quality Agro-Inputs by Establishing Youth-Led Agriculture Extension Service for Smallholder Farmers” in 5 sectors of Nyamagabe District including Buruhukiro, Nkomane, Tare, Gatare, and Uwinkingi.

Field Market Facilitators/FMFs (10 positions)

Contract duration: 18 months

Place of work: Nyamagabe district

Supervisor: Field Extension Coordinator


Position Description:

Working under the direct supervision of the Field Extension Coordinator, the FMFs will be mainly responsible for conducting extension and input marketing activities including input demand creation and providing technical advisory services to farmers on improved management practices or


Major Duties and Responsibilities:

  • Identification of suitable sites for demonstration plots and/or model farms establishment and listing of their host farmers,
  • Work with FFS facilitators, Farmer promoters, and/or agro-dealers to establish the identified demo plots/model farms and regularly monitor their performance.
  • Organize and conduct coaching sessions on improved management practices or technologies (including but not limited to the use of improved seeds, crop rotation, soil erosion control, use of compost, appropriate spacing density, seeds & fertilizers rates, fertilizers application method & timing, etc.) around demonstration plots, model farms, and consolidated sites to ensure an increased number of farmers applying best agronomic practices or technologie
  • Increasing farmers’ awareness of the importance of using quality lime on acidic soils, explaining to them the right quantity to apply and its appropriate way of application.
  • Create awareness on agriculture insurance, agroforestry tree planting, and compost making,
  • Increase farmers’ awareness of timely registration in SNS and support them through registration.
  • Conduct field assessments to identify major crop pests and diseases and provide recommendations to farmers on the effective pesticides to be applied.
  • Provide farmers with efficient information and advisory services on the appropriate application of agro-inputs and the necessary safety precaution measures to minimize both health and environmental risks.
  • Collaborate with the Field Extension Coordinator and the satellite agro-dealers’ shops to organize and conduct marketing events in remote areas for agro-input promotion to increase the sales and customer base for KOPABINYA FSC and for satellite shops.
  • Recommend appropriate plant protection products including pesticides and other agrochemicals to be stocked by KOPABINYA FSC based on farmers’ demand and feedback.
  • Prepare necessary reports related to extension work, agricultural practices, and technology adoption in the area served by Kopabinya,
  • Perform any other duties entrusted to him/her by the Field Extension Coordinator.


    Requirements
  • Diploma /Certificate (A2) in Crop Protection, Crop production, Agronomy, General Agriculture, forestry, food processing, or any other related field.
  • Should not be above 29 years old
  • Good knowledge about the agricultural value chain system in Rwanda and specifically about agricultural inputs supply chain dynamics in the country
  • Prior experience in agriculture extension and advisory services will be an added value.
  • Excellent organizational skills and attention to detail
  • Good personal and interpersonal relations
  • Good communications skills
  • Able to work under tight and demanding conditions.
  • Readiness to relocate to the KOPABINYA operation site.
  • Being a resident of the targeted sectors will be an added advantage,
  • Perform any other task assigned by the supervisor.
  • Female candidates meeting the requirements are encouraged to apply.

Interested and qualified candidates should submit a 1-page Cover letter, academic certificates, and an updated CV (maximum four pages) and names, titles, and contacts of three professional referees, via email at kopabinya@gmail.com. The POSITION applied for should be indicated in the subject line eitherField Market Facilitators (FMFs)”. The deadline for submission of applications is due January 25, 2024, not later than 5:00 pm. Only shortlisted candidates will be contacted.

Done at Nyamagabe January 18, 2024 

Donatille MUKAKOMEZA

Chairperson of KOPABINYA FSC












Head of Finance and Administration at Sawa Energy Limited | Kenya/Rwanda/Uganda :Deadline: 23-02-2024

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Sawa Energy Corp.

www.sawaenergy.com

Head of Finance and Administration

Operations Manager · Remote (Kenya/Rwanda/Uganda)

Company Profile: Sawa Energy is a solar energy and energy efficiency company servicing SMEs across

East Africa, with current operations in Rwanda and Uganda. They bring together international capital and local solar expertise in order to enable SMEs to get access to solar and energy efficiency solutions with no upfront cost. In doing so, Sawa Energy aims to have a big social impact, reduce carbon emissions, create jobs, increase energy access, and save money for businesses in emerging markets. Sawa Energy’s objective is to deploy a portfolio of 35 MW of solar Commercial & Industry (C&I) projects across East Africa within the next 5 years, and have been actively deploying since February 2021. Their clients include MTN, I&M Bank, and other leading regional businesses.

Learn more at www.sawaenergy.com

Job Summary:

The company is recruiting an ambitious and energetic professional to lead the financial and administrative operations. This role is a cross-functional one that reports directly to the CEO, has responsibilities in finance, corporate governance, accounting, and human resources, and in shaping the administrative backbone of our firm. This person will be integral in executing Sawa Energy’s vision to lead the solar revolution for SMEs in East Africa. Given that Sawa Energy is taking solar into a new realm with a new set of tools, the role will require creativity, flexibility, and dynamism.

Primary Responsibilities:

  • Budgeting and Forecasting: Develop and manage the annual budget with other departments. Create financial forecasts and projections to guide strategic decision-making.
  • Financial Reporting: Ensure accurate and timely preparation of financial statements. Generate regular financial reports for management, stakeholders, and regulatory authorities.
  • Cash Flow Management: Monitor and manage cash flow to ensure liquidity and financial stability. Implement strategies to optimize working capital.
  • Tax Planning and Compliance: Oversee tax planning strategies to minimize tax liabilities. Ensure compliance with all relevant tax laws and regulations.
  • Human Resources: Oversee payroll processing and benefits administration.
  • Corporate Governance: Develop and oversee the implementation of a robust corporate governance framework, ensuring regulatory compliance, fostering ethical conduct, and facilitating effective board functions.

Sawa Energy Corp.

www.sawaenergy.com

Location: Remote (Kenya/Rwanda/Uganda)

Hours: Full time

Job Requirements:

  • Enthusiasm for building robust administrative, compliance, HR, and accounting functions in a young and entrepreneurial firm focused on the East African Market.
  • Strong attention to         detail    and       willingness        to         assume          responsibility    for        all         administrative requirements.
  • Being a self-starter with an entrepreneurial spirit is paramount.
  • University degree and 5+ years of work experience. Experience in accounting is desired, CPA is preferred
  • Excellent written and spoken English is required.
  • Systematic and highly organized project manager with budget estimation skills;
  • Must take personal accountability for tracking numerous activities across workstreams and driving them all to a successful conclusion.
  • Must be very comfortable working in the digital realm, using tools such as Google Drive (Docs, Slides, Sheets), Xero, and other remote working tools.
  • Financial modelling experience in Microsoft Excel
  • Solar and engineering experience is not required
  • The role may include regional travel from time to time

Other Critical Requirements:

Technical skills

Accounting, financial modelling, writing, and presentation skills are strongly desired for this role.

Leadership

We are a team of self-starters, and expect all team members to take initiative, own their projects, and assume leadership within their set of responsibilities.

Communication

This role involves communicating both within the team, and with partners. As such, effective written and verbal communication is integral to ensure all stakeholders are aligned. Multitasking

We are looking for a team member who can manage many projects at once while still meeting deadlines. We seek someone with strong multitasking, decision-making, and organizational abilities to ensure the workload is managed effectively.

How to apply:

Interested candidates should apply through this application form. Applications will close at 11:59 pm on the 23rd February 2024. Only selected candidates for the interview will be contacted. For questions, reach out to hr@sawaenergy.com

Solar Asset Manager at Sawa Energy Limited | Rwanda/Uganda : Deadline: 23-02-2024

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Sawa Energy Corp.

www.sawaenergy.com

Solar Asset Manager

Rwanda/Uganda

Company Profile: Sawa Energy is a solar energy and energy efficiency company servicing SMEs across

East Africa, with current operations in Rwanda and Uganda. They bring together international capital and local solar expertise in order to enable SMEs to get access to solar and energy efficiency solutions with no upfront cost. In doing so, Sawa Energy aims to have a big social impact, reduce carbon emissions, create jobs, increase energy access, and save money for businesses in emerging markets. Sawa Energy’s objective is to deploy a portfolio of 35 MW of solar Commercial & Industry (C&I) projects across East Africa within the next 5 years, and have been actively deploying since February 2021. Their clients include MTN, I&M Bank, and other leading regional businesses.

Learn more at www.sawaenergy.com

Job Summary:

We are seeking an experienced professional to join our team in the role of Solar Asset Manager. The candidate will run the asset management department and help with logistics support while reporting directly to the Technical Lead. The ideal candidate will have a background in electrical/mechanical engineering with hands-on experience in solar and battery systems installations, operations and maintenance. The candidate should also possess knowledge of various solar equipment manufacturers and hands-on experience with the importation and logistics of solar products within East Africa.

Primary Responsibilities:

  1. Operations & Maintenance Management:
    • Oversee the day-to-day operations and running of our solar plants, ensuring optimal performance.
    • Implement the company’s Operations and Maintenance (O&M) strategy. Maintain relations with our O&M partners for efficient O&M operations.
    • Manage & report on O&M budget
  2. Asset Management:
    • Develop and maintain an effective asset management strategy for solar plants.
    • Conduct regular inspections and assessments of our solar assets to identify potential issues and implement corrective actions.
  3. PV Plants Production Reports:
    • Generate monthly production reports for the solar plants, providing insights into performance metrics. Analyze the production data and propose improvements to enhance overall plant efficiency.
  4. Equipment Manufacturers Engagement:
    • Maintain existing and build new relationships with various solar equipment manufacturers. Stay updated on industry trends and technological advancements in the solar field.
  5. Importation and Logistics:
    • Help in managing the importation process of solar equipment, ensuring timely deliveries.
    • Collaborate with logistics partners to streamline the transportation and delivery of the solar equipment to sites.

Sawa Energy Corp.

www.sawaenergy.com

  1. Any other role as assigned by the line manager.

Location: (Rwanda/Uganda)

Hours: Full time

Job Requirements:

  • Degree or diploma in electrical/mechanical engineering.
  • At least 3 years of practical experience in solar and battery systems installation and operations in the C&I solar space in East Africa.
  • At least 2 years of operations and asset management experience in the C&I solar space.
  • Hands-on experience with various solar and battery equipment technologies.
  • Familiarity with the importation and logistics processes of solar equipment products in East Africa.

Additional Preferred Qualities:

  • Additional certifications in renewable energy or related fields.
  • Strong project management skills.
  • Excellent communication and interpersonal skills.
  • Willingness to travel in remote site locations across East Africa.

How to apply:

Interested candidates should apply through this application form. Applications will close at 11:59 pm on the 23rd February 2024. Only selected candidates for the interview will be contacted. For questions, reach out to hr@sawaenergy.com

Imyanya y`akazi irenga 200 (A2,A1,A0, Masters n`ubushoferi) mubigo bitandukanye itararangiza igihe wadepozaho. Yegeranijwe kuwa 21/01/2023

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Job Announcement of IT Specialist under University Innovation Pod Rwanda (UnIPod) Project at UR: Deadline:24/01/2024

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Job Announcement of IT Specialist under University Innovation Pod Rwanda (UnIPod) Project

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12 Job positions at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

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Click on the job position of your choice for details & Apply

  1. Volume and Flow Verification Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

2. Dimension Laboratory Officer at Rwanda Standards Board (RSB) Under Statute : Deadline: Jan 30, 2024

3. Environmental Microbiology Laboratory Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

4. Construction materials products Certification Officer at Rwanda Standards Board (RSB) Under Contract :Deadline: Jan 30, 2024

5. Horticulture products Certification Officer at Rwanda Standards Board (RSB) Under Contract :Deadline: Jan 30, 2024

6. Dairy Products Certification Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

7. Meat Products Certification Officer at Rwanda Standards Board (RSB) Under Contract :Deadline: Jan 30, 2024

8. FSMS /HACCP at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

9. Emerging Systems Certification Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

10. Management System and Services Standards Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

11. Agriculture Products Standards Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

12. Mechanical Engineering & Metallurgy Standards Officer at Rwanda Standards Board (RSB)Under Statute :Deadline: Jan 30, 2024












Volume and Flow Verification Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

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Job responsibilities

1. Conduct metrological controls such as type approval, Initial verification, subsequent verification, and inspection of volume and flow instruments per relevant requirements and initiate the necessary follow-up actions. 2. Maintain the measurement traceability of reference standards 3. Implement and Maintain the Quality Management System of the laboratory 4. Maintain the inventory of the laboratory 5. Complete and maintain records of laboratory daily activities. 6. Implement the law governing metrology in Rwanda, ministerial orders, regulations, and other applicable laws 7. Maintain the laboratory in a tidy and organized manner at all times. 8. Provide a report to the direct supervisor on work performed and matters affecting the work of the unit and the general execution of activities.



Minimum qualifications
    • 1. Bachelor’s Degree in Electronics and Telecommunication Engineering

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Mathematics

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Electromechanical Engineering

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Mechanical Engineering

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Electrical Engineering

      0 Year of relevant experience


    • 6. Bachelor’s Degree in Electronics Engineering

      0 Year of relevant experience


    • 7. Bachelor’s degree in Water and Environmental Engineering,

      0 Year of relevant experience


  • 8. Bachelor’s Degree in Physics

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6. Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

  • 18. Resource management skills

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Dimension Laboratory Officer at Rwanda Standards Board (RSB) Under Statute : Deadline: Jan 30, 2024

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Job responsibilities

1. Maintain and implement laboratory management systems of Dimension Laboratory according to ISO/IEC 17025.

2. Prepare Laboratory annual action plan and submit to direct supervisor

3. Prepare Dimension Laboratory weekly activities plan and submit it to direct supervisor

4. Carry out Dimension laboratory duties according to the action plan

5. Draft calibration methods based on international standards or guidelines or based principles of measurement science and techniques and submit to direct supervision for review and approval

6. Prepare and keep up to date Dimension laboratory inventory

7. Analyses, redesigns or adjusts measurement capability to minimize errors in Dimension laboratory and submit to Director for approval.


8. To conduct markets survey for supporting Dimension laboratory scope upgrade.

9. Prepare draft calibration/Verification certificates, Survey reports and keep records of raw data. 10. Prepare and submit the progress reports of performed laboratory activity

11. Implement corrective actions to address identified non- conformity and or non-conforming work in Dimension laboratory

12. Ensure maintenance plan of dimension laboratory standards/equipment is implemented 13. Ensure the dimension reference and working standards are handled and kept according to the international standards requirement

14. Ensure the customer items/Unit under calibration or verification are handled and kept according to the international standards requirements and procedure in place

15. Maintain the laboratory in a tidy and organised manner at all times.

16. Perform any other organization related duties that may be assigned from time to time by supervisor.




Minimum qualifications
    • 1. Bachelor’s Degree in Mathematics

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Industrial Engineering

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Electromechanical Engineering

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Mechanical Engineering

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Physics

      0 Year of relevant experience


    • 6. Bachelor’s Degree in Metrology

      0 Year of relevant experience


  • 7. Bachelor’s Degree in Manufacturing Engineering and Technology

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6. Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9 .Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Digital literacy skills

  • 18. Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage

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Environmental Microbiology Laboratory Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

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Job responsibilities

1) Receiving and Ensuring proper storage of samples 2) Carrying out tests and prepare reports 3) Preparation of media and reagents 4) Managing reference cultures 5) Technical evaluation of received culture media 6) Check quality performance of culture media and keep records. 7) Implementing and participating in review of Microbiology laboratory quality system 8) Maintain and monitor the microbiology assigned Equipment and retain records 9) Initiate and update the laboratory management on new technology to improve the quality of results and minimise testing duration. 10) Participate in standardization activities 11) Perform any other organization related duties that may be assigned from time to time by the direct supervisor and any other duly authorised person




Minimum qualifications
    • 1. Bachelor’s Degree in Microbiology

      0 Year of relevant experience


    • 2. Bachelor of Science in Biotechnology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Applied Biological Sciences

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Molecular Biology

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Genetic Engineering

      0 Year of relevant experience


  • 6. Bachelor’s Degree in Biomedical Laboratory Sciences

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6. Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Digital literacy skills

  • 18. Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage

Click here for more details & Apply







Construction materials products Certification Officer at Rwanda Standards Board (RSB) Under Contract :Deadline: Jan 30, 2024

0

Job responsibilities

1. Conduct planned certification audits of Construction Materials Products 2. Conduct planned surveillance audits of Construction Materials Products 3. Conduct planned market surveillance on certified products 4. Implement the quality management system according to ISO/IEC 17065 5. Participate in quality management system development, maintenance, and improvement 6. Participate in the Training of Standards and technical committee meetings; 7. Prepare weekly, monthly, quarterly, and annual reports on Construction Materials Products Certification


Minimum qualifications
    • 1. Bachelor’s Degree in Civil Engineering

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Construction Technology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Building and Construction Technology

      0 Year of relevant experience


  • 4. Bachelor’s Degree in Architecture

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Strong critical thinking skills and excellent problem solving skills.

    • 2. Inclusiveness

    • 3. Accountability

    • 4. Communication

    • 5. Teamwork

    • 6. Client/citizen focus

    • 7. Professionalism

    • 8. Commitment to continuous learning

    • 9. Digital literacy skills

    • 10. Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

    • 11. Resource management skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Analytical skills;

  • 18. Integrity skills

Click here for more details & Apply












Horticulture products Certification Officer at Rwanda Standards Board (RSB) Under Contract :Deadline: Jan 30, 2024

0

Job responsibilities

1. Conduct planned certification audits of Horticulture Products 2. Conduct planned surveillance audits of Horticulture Products 3. Conduct planned market surveillance on certified products 4. Implement the quality management system according to ISO/IEC 17065 5. Participate in quality management system development, maintenance, and improvement 6. Participate in the Training of Standards and technical committee meetings; 7. Prepare weekly, monthly, quarterly, and annual reports on Horticulture 8. Products Certification and submit them to the supervisor




Minimum qualifications
    • 1. Bachelor’s Degree in Microbiology

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Food Science and Technology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Biotechnology

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Food Sciences

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Horticultural Sciences

      0 Year of relevant experience


  • 6. Bachelor’s Degree in Agriculture Sciences

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Strong critical thinking skills and excellent problem solving skills.

    • 2. Inclusiveness

    • 3. Accountability

    • 4. Communication

    • 5. Teamwork

    • 6. Client/citizen focus

    • 7. Professionalism

    • 8. Commitment to continuous learning

    • 9. Digital literacy skills

    • 10. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

    • 11. Resource management skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Analytical skills;

  • 18. Integrity skills

Click here for more details & Apply







Dairy Products Certification Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

0

Job responsibilities

1. Conduct planned certification audits of dairy Products 2. Conduct planned surveillance audits of dairy Products 3. Conduct planned market surveillance on certified products 4. Implement the quality management system according to ISO/IEC 17065 5. Participate in quality management system development, maintenance, and improvement 6. Participate in the Training of Standards and technical committee meetings; 7. Prepare weekly, monthly, quarterly, and annual reports on Dairy Products Certification and submit them to the supervisor


Minimum qualifications

    • Bachelor’s Degree in Microbiology

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Food Science and Technology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Biotechnology

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Food Sciences

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Nutrition & Dietetics

      0 Year of relevant experience


    • 6. Bachelor’s Degree in Dairy Technology

      0 Year of relevant experience


  • 7. Bachelor’s Degree in Agriculture Sciences

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Strong critical thinking skills and excellent problem solving skills.

    • 2. Inclusiveness

    • 3. Accountability

    • 4. Communication

    • 5. Teamwork

    • 6. Client/citizen focus

    • 7. Professionalism

    • 8. Commitment to continuous learning

    • 9. Digital literacy skills

    • 10. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

    • 11. Resource management skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Analytical skills;

  • 18.Integrity skills

Click here for more details & Apply












Meat Products Certification Officer at Rwanda Standards Board (RSB) Under Contract :Deadline: Jan 30, 2024

0

Job responsibilities

1. Conduct planned certification audits of Meat products 2. Conduct planned surveillance audits of Meat products 3. Conduct planned market surveillance on certified products 4. Implement the quality management system according to ISO/IEC 17065 5. Participate in quality management system development, maintenance, and improvement 6. Participate in the Training of Standards and technical committee meetings; 7. Prepare weekly, monthly, quarterly, and annual reports on Meat product Certification and submit them to the supervisor




Minimum qualifications
    • 1. Bachelor’s Degree in Microbiology

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Food Science and Technology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Biotechnology

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Food Sciences

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Veterinary Sciences

      0 Year of relevant experience


    • 6. Bachelor’s Degree in Food Safety

      0 Year of relevant experience


    • 7. Bachelor’s Degree in Nutrition & Dietetics

      0 Year of relevant experience


    • 8. Bachelor’s Degree in Meat Science and Technology

      0 Year of relevant experience


    • 9. Bachelor’s Degree in Agriculture Sciences

      0 Year of relevant experience


  • 10. Bachelor’s Degree in Animal Sciences

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Strong critical thinking skills and excellent problem solving skills.

    • 2. Inclusiveness

    • 3. Accountability

    • 4. Communication

    • 5. Teamwork

    • 6. Client/citizen focus

    • 7. Professionalism

    • 8. Commitment to continuous learning

    • 9. Digital literacy skills

    • 10. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

    • 11. Resource management skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Analytical skills;

  • 18. Integrity skills

Click here for more details & Apply








FSMS /HACCP at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

0

Job responsibilities

1. Conduct certification audits for management systems 2. Conducting surveillance audits 3. Complaint handling on service and certified clients 4. Receiving complaints, 5. Processing Complaints 6. Follow up complaint and effectively close the complaint, 7. Close complaints and give feedback 8. Participate in system development, maintenance and improvement 9. Training, auditing and participation in technical committees 10. Reporting HACCP/FSMS activities on weekly, monthly, quarterly and annual basis




Minimum qualifications

    • Bachelor’s Degree in Microbiology

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Biotechnology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Food Sciences

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Food Sciences & Technology

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Quality Management Systems

      0 Year of relevant experience


    • 6. Bachelor’s Degree in Catering

      0 Year of relevant experience


  • 7. Bachelor’s Degree in Agriculture Sciences

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6.Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14.Time management skills

    • 15.Risk management skills

    • 16.Results oriented

    • 17.Digital literacy skills

  • 18. Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage

Click here for more details & Apply








Emerging Systems Certification Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

0

Job responsibilities

1. Conduct planned certification audit of applicants Emerging systems; 2. Conduct planned surveillance audits; 3. Implement quality management systems in certification according to ISO/IEC 17021; 4. Participate in quality management system development, maintenance and improvement; 5. Participate in the Training of Standards and technical committee meetings; 6. Prepare weekly, monthly, quarterly, and annual reports and submit them to the supervisor




Minimum qualifications

    • Bachelor’s Degree in Engineering

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Food Science and Technology

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Food Sciences

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Physical Science

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Life Sciences

      0 Year of relevant experience


    • 6. Bachelor’s Degree in Catering

      0 Year of relevant experience


  • 7. Bachelor’s Degree in Agriculture Sciences

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6. Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Digital literacy skills

  • 18. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage








Management System and Services Standards Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

0

Job responsibilities

Development and maintenance of national standards in the areas of management systems and service standards 1. Carry out standards need assessment for identification of priority standards to be developed 2. Map the priority topics with already existing relevant international, regional, or other national or foreign standards 3. Prepare yearly standardization work programmes 4. Prepare preliminary draft standards 5. Convene and conduct Working Group, Subcommittees, and Technical committee meetings and act as secretary to the Committees 6. Prepare Committee drafts, Rwanda Draft Standards, and Final Draft Rwanda standards Participate in regional/ international standardization activities related to management systems and service standards 1. Propose and provide working draft for regional/international technical committee consideration as new work items 2. Consider and approve proposals from member States as new items 3. Convene and conduct National Consultation meetings or Mirror Committee meetings and act as secretary to the committees 4. Represent RSB in Regional/international technical committee meetings (ISO, CODEX Alimentalius, ARSO, COMESA, EAC, etc.) and represent Rwandan interests 5. Act as Secretary of the regional/international technical committee for which Rwanda hosts the secretariat Conduct training, standards awareness, and certification audits 1. Prepare training materials 2. Conduct training, seminars, and workshops for Stakeholders 3. Conduct certification audits and assessments of companies to determine standards compliance level



Minimum qualifications
    • 1

      Bachelor’s Degree in Management

      0 Year of relevant experience


    • 2

      Bachelor’s Degree in Marketing

      0 Year of relevant experience


    • 3

      Bachelor’s Degree in Tourism

      0 Year of relevant experience


    • 4

      Bachelor’s degree in science with Education

      0 Year of relevant experience


  • 5

    Bachelor’s Degree in Hospitality

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6. Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Digital literacy skills

  • 18. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

Click here for more details & Apply












Agriculture Products Standards Officer at Rwanda Standards Board (RSB) Under Statute :Deadline: Jan 30, 2024

0

Job responsibilities

Development and maintenance of national standards in the area of agricultural products

1. Carry out standards need assessment for identification of priority standards to be developed

2. Map the priority topics with already existing relevant international, regional, or other national or foreign standards 3. Prepare yearly standardization work programs

4. Prepare preliminary draft standards

5. Convene and conduct Working Group, Subcommittees, and Technical committee meetings and act as secretary to the Committees


6. Prepare Committee drafts, Rwanda Draft Standards, and Final Draft Rwanda standards 7. Participate in regional/ international standardization activities related to Agriculture and Agriculture products

8. Propose and providing working draft for regional/international technical committee consideration as new work items

9. Consider and approve proposals from member States as new items

10. Convene and conduct National Consultation meetings or Mirror Committee meetings and act as secretary to the committees

11. Represent RSB in Regional/international technical committee meetings (ISO, CODEX Alimentalius, ARSO, COMESA, EAC, etc.) and represent Rwandan interests Act as Secretary of the regional/international technical committee for which Rwanda hosts the secretariat

Conduct training, standards awareness, and certification audits

1. Prepare training materials

2. Conduct training, seminars, and workshops for Stakeholders 3. Conduct certification audits and assessments of companies to determine standards compliance level




Minimum qualifications

    • Bachelor’s Degree in Food Science and Technology

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Food Sciences

      0 Year of relevant experience


  • 3. Bachelor’s Degree in Agriculture Sciences

    0 Year of relevant experience




Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6. Teamwork

    • 7.Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Digital literacy skills

  • 18. Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage




Mechanical Engineering & Metallurgy Standards Officer at Rwanda Standards Board (RSB)Under Statute :Deadline: Jan 30, 2024

0

Job responsibilities

Development and maintenance of National Standards in the areas of Mechanical Engineering and metallurgy 1. Carry out standards need assessment for identification of priority standards to be developed 2. Map of priority topics with already existing relevant international, regional, or other national or foreign standards 3. Prepare yearly standardization work programs 4. Prepare preliminary draft standards 5. Convene and conduct Working Group, Subcommittees, and Technical committee meetings and act as secretary to the Committees 6. Prepare Committee drafts, Rwanda Draft Standards, and Final Draft Rwanda standards Represent RSB in Regional/international technical committee meetings (ISO, ARSO, COMESA, EAC, etc.) and represent Rwandan interests 1. Propose and provide a working draft for regional/international technical committee consideration as new work items 2. Consider and approve proposals from member States as new items 3. Convene and conduct National Consultation meetings or Mirror Committee meetings and act as secretary to the committees 4. Act as Secretary of the regional/international technical committee for which Rwanda hosts the secretariat Conduct training, standards awareness, and certification audits 1. Prepare training materials 2. Conduct training, seminars, and workshops for Stakeholders 3. Conduct certification audits and assessments of companies to determine standards compliance level



Minimum qualifications
    • 1. Bachelor’s Degree in Electromechanical Engineering

      0 Year of relevant experience


    • 2. Bachelor’s Degree in Mechanical Engineering

      0 Year of relevant experience


    • 3. Bachelor’s Degree in Energy Technology

      0 Year of relevant experience


    • 4. Bachelor’s Degree in Metallurgy

      0 Year of relevant experience


    • 5. Bachelor’s Degree in Material Engineering

      0 Year of relevant experience


  • 6. Bachelor’s Degree in Mechatronics Engineering

    0 Year of relevant experience


Required competencies and key technical skills

    • 1. Integrity

    • 2. Strong critical thinking skills and excellent problem solving skills.

    • 3. Inclusiveness

    • 4. Accountability

    • 5. Communication

    • 6.Teamwork

    • 7. Client/citizen focus

    • 8. Professionalism

    • 9. Commitment to continuous learning

    • 10. Resource management skills

    • 11. Analytical skills

    • 12. Problem solving skills

    • 13. Decision making skills

    • 14. Time management skills

    • 15. Risk management skills

    • 16. Results oriented

    • 17. Digital literacy skills

  • 18.Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

Click here for more details & Apply












4 Job Positions at UNHCR Rwanda: Deadline: January 29, 2024

0

Click on the job position of your choice  for more details and apply












Assistant Development Officer at UNHCR Rwanda: Deadline: January 29, 2024

0

Standard Job Description

Assistant Development Officer

Organizational Setting and Work Relationships

UNHCR’s mandated responsibility for finding solutions to refugee situations has long required stronger cooperation with development partners and the inclusion of persons of concern within development planning and programming instruments, including national development programmes.

Due to a variety of factors, the proportion of refugees and internally displaced persons in protracted displacement situations remains high. Moreover, the diminishing number of forcibly displaced people who have access to so-called durable solutions constitutes a worrying trend that has persisted in recent years. The increasing scale of irregular migration, large scale refugee movements, internal displacement and the costs of responding to humanitarian situations have placed forced displacement high on the global agenda. Given the complexity and protractedness of many of today’s forced displacement situations, often occurring in fragile contexts, awareness is growing that the humanitarian model of care and maintenance is unsustainable in the longer term and that forced displacement requires a development response to complement humanitarian assistance, address poverty and other development challenges in a sustainable and inclusive manner.


The SDGs provide a yardstick for inclusive development based on the principles of Leaving No One Behind and Reaching the Furthest Behind First. It is also acknowledged that extreme poverty and human suffering associated with refugees and other forcibly displaced people need to be systematically taken into account existing when addressing development challenges and development prospects of host communities, countries, and regions.
The Global Compact for Refugees frames this new approach towards a more predictable and equitable responsibility-sharing, recognizing that more sustainable approaches to refugee situations cannot be achieved without the systematic engagement of a broader set of stakeholders, including development partners.



Among the most significant humanitarian-development cooperation partnerships strengthened in recent years has been between the World Bank and UNHCR on forced displacement. In the eighteenth replenishment (2017-2020) of the World Bank’s International Development Association (IDA), which provides financing for low-income countries, an amount of US$ 2.2 billion has been included for those states receiving large numbers of refugees (Sub-Window for Refugees and Host-Communities).

The IDA 18 allocation follows the operationalization of a Global Concessional Financing Facility (GCFF) for Middle-Income Countries (MICs) affected by large numbers of refugees. In addition, UNHCR has enhanced cooperation with the private sector wing of the World Bank, the International Finance Corporation (IFC), the African Development Bank (AfDB), the International Labour Organization (ILO), the Organization for Economic Co-operation and Development (OECD), the United Nations Development Programme (UNDP) and bilateral development donor.


Within the context outlined above, the role of the Assistant Development Officer is to support UNHCR’s engagement and cooperation with development agencies’ medium-term programmes assisting local communities and UNHCR’s population of concern and the ability to leverage development partnerships to influence policy dialogue to enact institutional reforms toward improved protection environments, socio-economic inclusion, and self-reliance; taking into account and reducing the vulnerabilities of forcibly displaced persons. As such, the incumbent needs to have practical experience working with and an understanding of the interplay of different aspects of economic growth, governance, fragility and conflict, the main factors that influence the environment for inclusion and resilience for UNHCR’s population of concern. Depending on the operating environments in the area of responsibility (AoR), the incumbent might need to have specific expertise in areas such as social protection, governance in fragile contexts, local governance and community development. It is anticipated that development responses to forced displacement will grow in significance in future years due to the greater importance attached to fragility and addressing protracted displacement situations.


The incumbent will assist in identifying potential opportunities and ensure complementarity between UNHCR’s protection work and the economic and social development objectives pursued by development partners and their government counterparts. It will, therefore, be important that the Assistant Development Officer supports relevant UNHCR staff within the AoR to contribute to the Operation’s efforts to (i) align policy, operational and programme priorities between humanitarian and development agencies, (ii) establish and maintain reporting and knowledge, and information exchanges on key developments among all interested stakeholders, (iii) assist relevant UNHCR staff to engage in development planning, programming and coordination processes with Government entities and development partners; and (iv) assist relevant UNHCR staff in developing, contributing to and coordinating multi-year and multi-partner transition strategies for protracted forced displacement situations.



In Country or Regional Operations, the Assistant Development Officer is normally supervised by and receives guidance from more senior development officers or alternatively from Senior Policy, Protection, Programme or External Relations staff depending on the structure of the Office. The incumbent may supervise some support staff and may receive indirect guidance from other sections and units. External contacts are predominantly with persons on subject matters of importance to development (e.g. counterparts in other organizations or at working level in national Governments).

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


Duties
– Assist in commissioning and/or conducting practical research and analysis to interpret long-term political, economic and social trends that will enhance opportunities for solutions, resilience and inclusion for populations of concern to UNHCR as well as more sustainable approaches to refugee protection. Help ensure evidence generated from analytical and advisory services needs to be translated better into context-specific policy dialogue, project design, and programming.
– Assist in planning for resilience and inclusion with a clear shared vision of longer-term protection and solution outcomes for people of concern that takes account of host communities and leverages the roles, resources and capacities of development partners, including Multilateral Development Banks, and Bilateral Development agencies and donors.
– Support the facilitation of the development of comprehensive multi-year transition plans/strategies (incl. Multi-Year Multi-Partner Strategies) for Persons of Concern to UNHCR and/or facilitate the inclusion of populations of concern into national and local development planning and programming instruments.
– Support the identification, strategic articulation and capitalization of development and resilience opportunities, including through Government pledges and or pledges made by bilateral or multilateral development and/or peacebuilding partners.
– Assist in facilitating relationship building with development co-operation agencies and peace and state-building agendas through the different stages of policy and programme identification, preparation, implementation and review.



– Support the development of partnerships and networks with development actors to influence the policy dialogue with governments on institutional arrangements related to sectors, locations and programme content of consequence to UNHCR and persons of concern. This would, in particular, focus on supporting the coordination of the in-country relationship with the World Bank and other multilateral development banks, especially where there is potential for specific funding directed towards UNHCR’s persons of concern (e.g. WB IDA sub-window for refugees and host communities or the WB Global Concessional Financing Facility).
– Support the cooperation with development partners to assist them in incorporating the concerns of refugees, returnees and others of concern to UNHCR into the design and implementation arrangements of projects and interventions in a manner that impacts positively on protection circumstances.
– Support the operation to ensure that development actors are provided relevant data to inform their planning, programming and advocacy around resilience for and inclusion of UNHCR persons of concern.
– Support the facilitation, coordination, collaboration and the sharing of knowledge and experience between UNHCR and development actors and across UNHCR operations globally by documenting and disseminating good practices and active participation in the Division of Resilience and Solutions’ Development Partnerships Community of Practice.
– Support training activities aimed at the capacity building of UNHCR and partner agency staff to achieve greater coordination, effectiveness and synergies between humanitarian and development interventions.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

– Perform other related duties as required.


Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Development Economics; Development Studies; Socio-economic Development;
International Relations; Political Science; Law;
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified.

Relevant Job Experience
Essential
One (1) year of direct work experience in a large international development institution in a relevant position, including experience in field operations. Preferably with knowledge of, or experience in, local or area based economic development, direct engagement in a technical sector such as education, WASH, social protection, health, energy. Practical experience working with and an understanding of the different aspects of economic growth, governance, fragility and conflict. Expertise related to the governance of specific multilateral development banks or bilateral development actors most relevant to the AoR.


Desirable
Experience with forced displacement. Experience in primary data collection, quantitative research methods and results-based management.

Functional Skills
*CO-Strategic Communication
*CO-Drafting and Documentation
*SO-Networking
*MG-Partnership Development
*SO-Critical Thinking and problem solving
*UN-Policy Advocacy in UNHCR
*IM-Knowledge Management
CL-Strategy Development and Monitoring
PG-Results-Based Management
PR-Refugee Protection Principles and Framework
(Functional Skills marked with an asterisk* are essential)


Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.




Desired Candidate Profile

An Assistant Development Officer plays a crucial role in supporting the the goals of liaison, advocacy and partnerships for the organization in Rwanda We are looking for someone who posseses a combination of skills, qualifications, and qualities that align with the goals and values of UNHCR. Here’s a desired candidate profile for an Assistant Development Officer at UNHCR:
Education:
A bachelor’s degree in a relevant field, such as international relations, development studies, business administration, or a related discipline. A master’s degree is preferred but not required.
Experience:
At least 2-3 years of professional experience in development work, economics, poverty analysis and alleviation, NGO and/or work with refugees and host communities
Demonstrated experience in project management and proposal writing.
Knowledge and Skills:
Strong understanding of international development, humanitarian issues, and refugee-related matters.
Proficiency in proposal development, management, and reporting, monitoring and evaluation.
Excellent research and analytical skills to identify opportunities and donor priorities.
Communication:
Exceptional written and oral communication skills, with the ability to effectively convey complex information to a variety of stakeholders.
Proficiency in creating and delivering persuasive presentations and reports.
Strong interpersonal and negotiation skills to build and maintain relationships with donors and partners.
Knowledge of data analysis tools can be an advantage.
Adaptability and Cultural Sensitivity:
Ability to work in diverse cultural and political contexts, respecting different customs and norms.
Willingness to travel and work in challenging and remote environments if necessary.
Commitment to UNHCR’s Values:
Strong commitment to the mission, principles, and values of UNHCR, including a dedication to the protection and well-being of refugees and displaced populations.
Teamwork:
Ability to work effectively in a team, collaborate with colleagues from various backgrounds, and contribute to a positive work environment.




Required languages (expected Overall ability is at least B2 level):

Desired languages

English

Kinyarwanda

French

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel

Nature of Position:

The United Nations High Commissioner for Refugees (UNHCR) is a leading international organization dedicated to the protection and well-being of refugees and forcibly displaced individuals worldwide. With a presence in over 135 countries, UNHCR works tirelessly to provide life-saving assistance, shelter, education, and livelihood support to those affected by displacement. The UNHCR operation in Rwanda is seeking a dedicated and experienced Associate Development Officer (NOB level) to support our work in the country.

Rwanda is stable country with a sustained economic growth over the last two decades, despite the COVID-19 pandemic which temporarily dampened growth worldwide. The GDP per capita has grown from $125.5 (1994) to $833 (2021) and the current Government programme Vision 2050 projects the long-term strategic direction for the Country to reach upper middle-income status by 2035 and high income by 2050.  The first seven years of the path to Rwanda’ s Vision 2050 are actualized through the National Strategic Transformation (NST1 2017-2024), providing pillars for accelerated transformation in the areas of economy, social protection and governance, while emphasizing sustainability of results and inclusiveness of development for all, including refugees. The NST1 integrates global, regional commitments and international frameworks such as the Global Compact for Refugees.  The next NST is due to be released mid-2024, and UNHCR provides inputs to this planning process through the UN Country Team (UNCT).

Rwanda hosts over 135,000 refugees, mainly from Burundi and the DRC, in 5 camps throughout the country.  The Government of Rwanda, UNHCR, and other humanitarian partners work together to ensure the protection and well-being of these refugees, as well as their socio-economic inclusion. The UNHCR operation in Rwanda is dedicated to providing refugees and asylum seekers with protection, humanitarian assistance, and opportunities for self-reliance. This includes access to education, healthcare, shelter, and livelihood support. The Assistant Development Officer will play a crucial role in advancing UNHCR’s strategic objectives within the country.


Living and Working Conditions:

Additional Qualifications

Skills

CL-Strategy Development and Monitoring, CO-Drafting and Documentation, CO-Strategic Communication, IM-Knowledge Management, MG-Partnership Development, PG-Results-Based Management, PR-Refugee Protection Principles and Framework, SO-Critical Thinking and problem solving, SO-Networking, UN-Policy Advocacy in UNHCR

Education

Bachelor of Arts (BA): Development Economics, Bachelor of Arts (BA): Development Studies, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Socio-Economic Development

Certifications

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Click here for more details & Apply












Associate Finance Officer at UNHCR Rwanda: Deadline: January 29, 2024

0

Standard Job Description

Associate Finance Officer

Organizational Setting and Work Relationships

In the Regional Bureaux, the incumbent works under the direct supervision of the Regional Controller or Senior Finance Officer and in functional coordination with DFAM’s Accounts and Financial Service (AFS). In the Country or Multi-Country Offices, the incumbent may be supervised by a Senior Finance Officer, Assistant Representative (Admin), Head of Sub-Office, or other senior positions as delegated by the Representative.
The incumbent is responsible for co-ordinating, guiding, monitoring, advising on, and supporting the financial operations in the area of responsibility (AoR). With the objective to safeguard and optimize the utilization of UNHCR’s monetary and physical resources, the incumbent contributes to the establishment of efficient and reliable mechanisms and processes to ensure compliance with UN financial regulations and UNHCR’s rules, policies and procedures including, and not limited to, accounts payable and treasury processes, accounting, and implementation of internal control mechanisms, including support to oversight and audit functions.



The incumbent may support the supervisor with the identification and management of risks under their responsibility in close coordination with the Risk Management and Compliance Advisor. In the Regional Bureaux, the incumbent supports the work of the Regional Controller with authority to discuss problems and seek common ground on which to recommend solutions based on predetermined guidelines provided by higher authority.
The incumbent may directly supervise national professional and general service staff.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


Duties
– Contribute to the assessment of budgetary needs for administrative budgets (ABOD); monitor and control ABOD expenditure.
– Analyse, evaluate and control disbursements/receipts, as well as expenditure variances against approved budgets;
– Review and approve vouchers, including ABOD and project disbursements.
– Propose monthly cash requirements for the Office, and ensure adequate and timely replenishments of funds.
– Contribute to the preparation and processing of monthly accounts.
– Provide financial status reports to supervisors.
– Analyse and evaluate all financial reports produced on a regular basis.
– Maintain effective business relationships with local banks.
– Assist in ensuring compliance with UNHCR and UN Financial Regulations and Rules, policies and procedures.
– Ensure that payments are effectuated by the monthly deadline.
– Ensure that monthly accounts are correct and approved, and ensure timely monthly bank reconciliations, including open items, review and clearance of unwanted requisitions and PO balances.
– Conduct regular checks of petty cash and cash accounts.
– Perform project control functions, in the absence of a dedicated project control position.
– Participate in the physical verification of UNHCR’s local property, plant and equipment (PPE) and inventories.
– Verify that all financial transactions are correct and in accordance with UNHCR rules and procedures.
– In the absence of a senior finance position, ensure compliance with applicable financial rules, policies and procedures.
– In the absence of a senior finance position, certify country-level financial expenditure reports submitted to the regional office or Headquarters.


Regional financial services applicable to positions in the Regional Bureau only
– In coordination with relevant services in HQ, and to improve cost-effectiveness and process efficiency for operations, assist with the implementation and management of regional finance-related services such as: vendor and other related master data management and maintenance, invoice posting, travel claim processing, payments, bank reconciliations, accounting housekeeping and period cut-off activities, donor financial reporting, etc.
– Make proposals for the continuous improvement of financial monitoring and control mechanisms, including the streamlining of financial systems and procedures.
– In coordination with DFAM’s Change Management and Field Support Section and the Global Learning and Development Centre, identify and provide training on accounting matters, and recommend or develop training modules as necessary, aiming at the development of financial management skills.
– In close liaison with DFAM’s System Administration Section and other divisions as necessary, assist the provision and planning of activities for rollout of new processes or systems; assist the Regional Controller in monitoring the implementing internal control mechanisms and compliance with UNHCR’s financial policies and procedures in the region.




– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Accounting, Finance, Public or Business Administration, Economics
or other relevant field.

Certificates and/or Licenses
Professional accounting, auditing or financial management designation (CPA/ACCA/CIA/CMA or equivalent).
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Work experience in the field of accounting/finance, project management, business analysis, quality assurance and/or risk management. Good knowledge of, and experience in working with, international accounting and auditing standards, with a minimum of 1 year of practical experience in the audit process and/or in financial statements preparation. Working experience with accrual accounting (such as IPSAS or IFRS). Experience with financial modules of a major Enterprise Resource Planning system (such as PeopleSoft, SAP or Oracle). Good understanding of project and resource management.


Desirable

Good knowledge of UNHCR systems (such as Focus and MSRP). Excellent knowledge of United Nations financial rules and procedures.

Functional Skills
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other)
FI-Financial Accrual Accounting under internationally accepted standards (IFRS,IPSAS,etc)
PM-Project Monitoring
DM-Data Collection and Analysis
EL-Monitoring and Evaluation
FI-Financial Accounting – Modified cash-based accounting as per international standards
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.




Desired Candidate Profile

The incumbent should have extensive financial experience, preferably with UN/UNHCR, demonstrating understanding of the fundamentals of Admin processes which complements Finance. S/he is expected to be highly flexible and able to cope with multiple requests and be able to support the Admin Officer with preparing/monitoring the administrative budget, assessment of budgetary needs and auditing finance processes. The incumbent should have general understanding of accrual accounting (such as IPSAS or IFRS) as well as working experience with PeopleSoft/Oracle Financial modules. Good grasp of Procure-to-Pay process including experience in working with requisitions, purchase orders and vendor database in finance systems would complement the essential skills.

Due to the nature of work, s/he must have proven cultural flexibility, professionalism, integrity, confidentiality and respect for diversity. S/he must have analytical thinking, excellent planning and organizational skills, excellent communication and interpersonal skills, be a quick learner, provide high quality work within deadlines as well as have excellent drafting skills.

Essential:
– Excellent knowledge of data analysis tools including Microsoft Excel.
– Demonstrated experience in administering/managing finance processes, finance staff and related budgets.

Desirable:
– Experience using digital Admin/Finance tools: oracle, workday, etc.
– Certified public accountant.
– Experience in personnel administration would be an added advantage.

The shortlisted candidates will be required to sit for an eliminatory written test and only candidates who pass the written test will be invited to attend the oral interview. The scores of the written test and interview will be combined to arrive at the final scores. [Weight is 40% for the written test and 60% for the oral interview.]

When completing the application, candidates are required to list all their language skills. The three broad levels are A1/A2 (“Basic User”), B1/B2 (“Independent User”), and C1/C2 (“Proficient User”.)

Required languages (expected Overall ability is at least B2 level):

Desired languages

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel




Nature of Position:

The Associate Finance Officer will be responsible for ABOD planning and appropriate implementation of the budget. The incumbent should ensure timely and accurate monthly and year-end closure of accounts, including bank reconciliation, and submit reports to headquarters as per prescribed deadlines. The Associate Finance Officer will directly supervise the team of general service staff.




Living and Working Conditions:

Additional Qualifications

Skills

DM-Data Collection and Analysis, EL-Monitoring and Evaluation, FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), FI-Financial Accounting – Modified cash-based accounting as per international standards, FI-Financial Accrual Accounting under internationally accepted standards (IFRS,IPSAS,etc), PM-Project Monitoring

Education

Bachelor of Arts (BA): Accounting, Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): Finance, Bachelor of Arts (BA): Public Professions




Certifications

Accounting – Other, Auditing – Other, Financial Management – Other

Work Experience

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Organizational awareness, Planning & organizing, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Click here for more details & Apply












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