TERMS OF REFERENCE | MULTIMEDIA EXECUTIVE

About Spruik spruik /spruːk/ – verb – to promote or publicise.

Spruik is an environmental communications agency based in Rwanda. Founded in 2015, we offer strategic communications, public relations and marketing services to a diverse range of local and international clientele. While our main area of expertise is in the environment and green economy sector, we also engage in projects related to tourism, entrepreneurship, youth empowerment, and community development.

Values Driven

Our cherished motto “Do good work with good people” drives our culture of performance and client engagement. We hold ourselves to the highest standards of integrity, honesty, excellence, efficiency, and commitment. Additionally, together, we strive to make a positive impact on the environment at work and in our day-to-day lives.

To better serve our growing clientele, we are recruiting a full-time Multimedia Executive who will support our team to deliver top of the line services in regards to video and photo content production. Below are more details on this exciting opportunity.

Tasks Description

Under supervision of the Manager, the employee will:

• Uphold the values of Spruik, champion Spruik’s Code of Conduct and contribute to an inclusive, safe, friendly and harmonious work environment.
• Plan and execute internal and external creative multimedia projects, including video production and photography, from start to finish.
• Produce high-quality videos, including scripting, storyboarding, filming, and editing, that align with the project goals and client’s specifications.
• Provide creative direction to external freelancers and suppliers as needed.
• Capture high-quality photography and videography using professional equipment and techniques.
• Collaborate with project managers to ensure that all multimedia projects meet the client’s requirements and are delivered on time and within budget.
• Stay up-to-date with the latest trends and technologies in digital content production and incorporate new techniques and tools into projects as appropriate.
• Work with project managers to manage and organise multimedia production assets, including video footage, audio recordings, and photography.
• Ensure that all multimedia projects are of the highest quality and meet Spruik standards, client expectations, and project specifications.
• Provide training sessions to the Spruik team and clients on multimedia production techniques and software, including video editing, and photo editing.
• Attend meetings with clients and participate in Spruik’s training and professional development opportunities.
• Other tasks as agreed between the Employer and Employee within the scope of the role.
  
  
  
  

Skills and Attitudes

The employee should demonstrate the following:

• Strong sense of values that align with Spruik’s values and principles
• A persuasive and confident approach to creative projects
• Critical thinking and a sense of accountability
• Strong organisational and time management skills
• A collaborative attitude as well as a motivation and ability to work independently
• Excellent communications skills through various platforms (phone, social media, emails, etc.)
• An understanding of the use of Google Workspace and other tools (Slack, Trello, etc.)
• Attention to detail and a proactive attitude
• Self-disciplined and well-mannered
• Ability to learn new technologies quickly
• Ability to adapt to changing priorities and work well under pressure
• Commitment to the company’s vision and values

Qualifications and Experience

The Multimedia Executive should ideally have:

• Bachelor’s degree or relevant qualification/certificate in filmmaking, photography, digital media production, animation or communication related fields.
• Two to three years of previous experience in photography or videography, such as filming at high level events, producing documentaries, and commercial projects.
• Experience with post-production software such as Adobe Illustrator, Adobe Photoshop, Lightroom, Premiere Pro, Davinci Resolve and/or Final Cut Pro.
• Experience in using software for animation would add more value to your profile.
• Experience in working within/with a creative agency and/or managing client relationships. Experience in covering international assignments will be a valuable asset.

In addition to the above-mentioned skills, the candidate should have a good command of Kinyarwanda and English with proven skills of writing and speaking both languages proficiently. Possession of personal equipment and software, including high-quality camera, microphones, lights, gimbal, computer, and video editing software is an advantage.

Spruik Responsibilities

Spruik is an equal opportunity employer committed to providing a fair and inclusive workplace where employees are supported to perform their duties effectively.

The gross monthly salary range for this role is between Rwf 650,000 and Rwf 750,000 negotiable based on experience and qualifications. Additionally, Spruik provides a range of benefits that promote work-life balance such as a co-pay health insurance scheme, a generous leave policy, quarterly wellness days and team building events, end of year breaks, as well as flexible work hours.

Application Process

Applications close on 10 October 2024 at 11:59 pm CAT, and the right candidate should ideally be ready to start work by Friday, 1 November 2024. Interested candidates should fill an online application form found here.

For further information about Spruik and its mission, please visit www.spruik.rw . For any other questions, please email recruitment@spruik.rw.

VACANCY ANNOUNCEMENT

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Introduction:

BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org)

Our Core Values:

Integrity: We approach our work with honesty and integrity.

Innovation: We innovate and iterate to improve our impact.

Inclusiveness: We foster inclusion to reach those who need it most

Effectiveness: We strive for effectiveness to better serve people in poverty.

In this regard, BRAC International is seeking applications from competent, dynamic and self-motivated individuals to fill the following position in Rwanda.

Position: Program Officers

Job Location: Field Offices (Huye, Nyanza & Ruhango, Rwanda)

Responsible to: Branch Manager

Contract nature: Fixed-term (2 Years renewable depending on the performance)

About the Role:

The Program Officer (Social Empowerment, Development and Livelihoods) will be responsible for enhancing targeted households with improved social-economic capabilities through social empowerment, and the establishment of Self-Help Groups focusing on Adolescent girls and boys, youths, young women and men and People Living with Disability to nature access to resilient livelihood opportunities by initiating agricultural based income generating activities, financial Inclusion and entrepreneurial skills within the communities of Huye and Nyanza. Specifically, S/he will be supporting the operation of Early Child Development, Youth Development Centres, asset transfers, Monitoring and evaluation, conducting rapid market assessments and increasing sustained access to incomes through Climate Smart Agriculture and Village Savings and Loans Associations (VSLAs). S/He will play a pivotal role in providing technical and management support to project activities on facilitating sustainable livelihoods interventions as well as ensuring coordination with local government structures at the community level.

Key Duties/Responsibilities:

The program officer will do the following:

• Assist in developing and updating the project plan and support the project team in the implementation of social empowerment, social development and economic development activities including project identification, assessment and registration.
• Facilitate the development of project progress documentation including not limit to weekly, monthly, quarterly and annual reporting.
• Lead and facilitate capacity building activities and skills development of adolescent girls and boys, youth, young women and men and persons with disabilities and any related activities.
• Support the development of MEAL systems for collecting, tracking, analysing, and reporting the progress of project activities against targets and expected outcomes.
• Day-to-day management of direct project participant database activities including participant tracking tools, contracts, timesheets, relevant equipment and coordination with the related stakeholders.
• Coordinate the design and implementation of learning studies.
• Ensure implementation of quality and timeliness of project participant activities through effective planning, monitoring, and reporting of progress against targets and indicators.
• Participate and coordinate with MEAL department to conduct needs assessment process and provide support in participant identification and data collection.
• Work closely with the Project Coordinator to ensure risks are appropriately managed, including financial, safety and security, programmatic, and reputational risks.
• Ensure that policies and guidelines as laid down in BRAC International operational manuals and policies are adhered to at all times.
• Ensure adherence to BRAC International Code of Conduct and Child Protection Policy and standards of integrity.
• Facilitate community participation in project planning, implementation, and monitoring in coordination with the Area Manager, MEAL Officer and other project related staff.
• Enhance positive relationships with community leaders and other stakeholders, ensuring that project activities are well-received and effectively communicated.
• Contribute in maintaining a safe and positive working environment for all project staff and project participants.
• Report immediately all project’s security challenges and incident reports and assist the Area Manager in the preparation of project reports including daily updates and weekly reports.
• Support the Area Manager and field teams in all aspects of program implementation to ensure timely, Accurate, and thoughtful completion of deliverables.
• Any other duties as assigned.
  
  
  

Monitoring and Evaluation:

• Participate actively in community need assessment, stakeholder and vulnerability mapping
• Collaborate with MEAL office at field level in regular data collection using appropriate tool
• Facilitate community participation in project planning, implementation, and monitoring in coordination with the Area Manager, MEAL Officer and other project related staff.
• Support the development of MEAL systems for collecting, tracking, analysing, and reporting the progress of project activities against targets and expected outcomes.
• Monitor regular curriculum delivery in club and ensure participant attendance using BInsight M&E system.

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation,
• Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same.
  
  
  

Education and Experience:

• Bachelor’s degree in any of the following or related fields: Social Sciences, Sociology, Psychology, International development, Agriculture, Education, Business related degrees.
• 2+ years relevant experience in implementing results-based social empowerment and social economic development activities.

Success Factors:

• The successful Program Officer will combine exceptional technical skills and experience in maintaining community and government relationships. S/he will have previous experience in working in multi sectoral youth, education, livelihoods, and social development projects.
• S/he will have an outstanding ability to design and provide technical oversight of innovative programs within the current and future program structure of BRAC International.
• S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. The successful candidate will be able to provide oversight across the country portfolio.
• S/he should be willing to travel to remote project locations, have a strong initiative to work in communities and vulnerable adolescent boys and girls, young women and men, support coordination with community leaders, and ensure high quality implementation and accountability.
  
  
  

Required Skills, Competencies & Knowledge:

• Demonstrated relevant technical skills in analysing and interpreting quantitative and qualitative data.
• Experience and knowledge of reporting procedures, program accountability best practices, guidelines, and tools for monitoring, evaluation and learning.
• Ability to work well in a team and with various partner organizations
• Ability to use a computer with proficiency in Microsoft Office programs, i.e., Excel, Word, PowerPoint, etc.
• Fluency in written and spoken English and Kinyarwanda.
• Ability to perform and prioritize multiple tasks.
• Willing to be able to travel within the working areas of Huye, Nyanza and other areas as required.
• High degree of professionalism and ability to deal sensitively with confidential material;
• Strong interpersonal (verbal and written) communication skills.
  
  
  

Safeguarding Policy:

BRAC is committed to safeguarding children, young people and vulnerable adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation – regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. BRAC holds a zero-tolerance policy against sexual exploitation, discrimination, exploitation, abuse and harassment. Violations to stated policies will be subject to corrective action up to and including termination of contract.

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

Candidates are recommended to email their Resume with a signed cover letter in in PDF format indicating the title of the position applied for and any supporting documents to bracrwandarecruitment@gmail.com; mentioning a brief academic background, career summary, core competence, notarized copies of academic qualifications and professional certifications (if any) etc. within 250 words.

Application deadline: 15^th October 2024.

Please note that only shortlisted candidates will be contacted for interviews.

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation – regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”

VACANCY POSITION

Background

The Rwanda Youth in Agribusiness Forum (RYAF) is a nationwide platform whose purpose is to change the current perception among the youths vis-à-vis the agriculture sector in Rwanda, while orienting them to seize investment opportunities through awareness creation, skills development, and advocacy support services for youth capacity enhancement and job creation. The idea is to create a critical mass of change agents to influence transformation of agricultural business landscape with courage, determination and positive attitude.

Terms of Reference

The RYAF under an MoU with Rwanda Agriculture and Animal Resource Development Board(RAB) has been assigned for the implementation of activities under Kayonza Irrigation and Integrated Watershed Management Project (KIIWP-II) particular for the cooperatives capacity strengthening. The overall goal of project is to ‘Contribute to poverty reduction in the drought prone Eastern Pprovince of Rwanda’. Its development Objective is to ‘improve food security and incomes of rural households on a sustainable basis’ and build their climate resilience. The project is being implemented in Kayonza District, in the Eastern Province.

It is with this background that RYAF wish to recruit interested and highly motivated individuals who will carry out the activity related to cooperative management and support, the desired staffs will be assigned to undertake the field activities of Project in Kayonza.

DRIVER (1).

Job Purpose Statement

The driver is responsible for driving RYAF Car vehicles, monitor their condition, and inform the supervisors of any need for maintenance.

The responsibilities and tasks of a Driver include but are not limited to:

• Drives RYAF’s vehicle to transport employees in the RYAF’s daily activities
• Report facts concerning the accident to Company senior responsible person or law enforcement officials however small it may be;
• To transport goods and personnel in safe and professional manner
• Responsible for day to day maintenance of the assigned vehicle, checks oil, water, battery, brakes, tires, filling logbook, etc,
• Performs minor repairs and ensures that the vehicle is kept clean.
• Make vehicle driving reports (daily).
• Keep vehicle clean and in safety place
• Make vehicle reparation reports regularly.
• Communicate with supervisor whenever the vehicle leaves the safety packing place
• Perform Other duties as required by supervisor
  
  
  

SELECTION CRITERIA

To qualify for this offer, these will be the key requirements:

• Having A2 in any given field or A’ Level (A3) with Certificate in Mechanics
• Three years (3) professional driving experience with reputable Organization, public and private sectors
• Basic auto mechanical skills is an additional value.
• Valid driving license category B
• Engaged and committed individual willing to abide by RYAF values
• Ability to communicate with institution employees and stakeholders in Kinyarwanda, and English or French
• Basic writing skills and abilities (Kinyarwanda, English)
• Be able to start immediately after the recruitment process.
  
  
  

Application Modalities

The following are the key guidelines to apply for the above RYAF jobs offer:

1. Application letter addressed to the Chief Executive Officer.
2. Updated Curriculum Vitae of not more than 3 pages with at least 3 professional relevant references,
3. National ID,
4. Degrees and certificates copies,
5. Services certificate from the last employer
6. Soft copies must be submitted on the email: ryafrecruitment@gmail.com not later than Tuesday, October 8^th , 2024. Application will be sent in a single email (pdf file), separate document will not be considered, mention the position name in the email subject. Shortlisted candidates will be contacted for the next stage.

Done at Kigali 1^st October, 2024

RWIRIRIZA Jean Marie Vianney

Chief Executive Officer

VACANCY POSITION

Background

The Rwanda Youth in Agribusiness Forum (RYAF) is a nationwide platform whose purpose is to change the current perception among the youths vis-à-vis the agriculture sector in Rwanda, while orienting them to seize investment opportunities through awareness creation, skills development, and advocacy support services for youth capacity enhancement and job creation. The idea is to create a critical mass of change agents to influence transformation of agricultural business landscape with courage, determination and positive attitude.

Terms of Reference

The RYAF under an MoU with Rwanda Agriculture and Animal Resource Development Board(RAB) has been assigned for the implementation of activities under Kayonza Irrigation and Integrated Watershed Management Project (KIIWP-II) particular for the cooperatives capacity strengthening. The overall goal of project is to ‘Contribute to poverty reduction in the drought prone Eastern Pprovince of Rwanda’. Its development Objective is to ‘improve food security and incomes of rural households on a sustainable basis’ and build their climate resilience. The project is being implemented in Kayonza District, in the Eastern Province.

It is with this background that RYAF wish to recruit interested and highly motivated individuals who will carry out the activity related to cooperative management and support, the desired staffs will be assigned to undertake the field activities of Project in Kayonza.

Position: Cooperative Officer (1)

TERMS OF REFERENCE

To be able to deliver services that meet members and partners’ expectation, RYAF is looking for high motivated individual who will carry out responsibilities related to day-to-day operations of the Forum as follow: the responsibilities of this role will include, but certainly not limited to:

• Monitoring the implementation progress for the 5 years strategic Plan, Internal rules and regulation, procedure manual of cooperative annual work plan.
• Monitoring and assisting performing record keeping particularly development of the reports for the cooperatives (technical & financial).
• Assist in preparation of the cooperative General Assembly (GA) and occasional meetings.
• Refresh coaching for trained cooperatives in the training for good governance provided by RCA of the cooperative committee’s members.
• Organize and conduct the coaching to the cooperative members on the agribusiness topic for raising the cooperative skills on the access to market, access to finance….
• Support and facilitate to speed up the payment of cooperative membership fees and mobilization of cooperative new members.
• Mobilize farmers to register in Smart Nkunganire System and increase awareness on crop insurance program.
• Facilitate, assist, and link the cooperatives with potential buyers for agriculture products.
• Facilitate capacity building of the youth in agriculture and livestock businesses.
• Facilitate cooperative members and nearby community in the establishment of kitchen Gardens.
• Undertake timely reporting (Weekly flash report and data, monthly and Quarterly report and Annual report
• Generate and provide necessary data to track the project progress in format produced and shared by your supervisor.
• Perform any other related task that may be required by supervisor
  
  
  

SELECTION CRITERIA

To qualify for this offer, these will be the key requirements:

1. Bachelor Degree in Agriculture Economics and/or Agri-business, Cooperative Management, Crop production and/or Horticulture or any other related field.
2. Having at least two proven working experience in Agricultural Cooperatives.
3. Experience and demonstrated proficiency with MS Office (Word, Excel, PowerPoint).
4. Strong verbal and written, listening in English and French and communication skills.
5. Demonstrated attention to detail.
6. Having critical thinking and analytical skills.
7. No more than 30 years’ old.
8. Young women are highly encouraged to Apply.
9. Be able to start immediately after the recruitment process.
   
   
   

Application Modalities

The following are the key guidelines to apply for the above RYAF jobs offer:

1. Application letter addressed to the Chief Executive Officer.
2. Updated Curriculum Vitae of not more than 3 pages with at least 3 professional relevant references,
3. National ID,
4. Degrees and certificates copies,
5. Services certificate from the last employer
6. Soft copies must be submitted on the email: ryafrecruitment@gmail.com not later than Tuesday, October 8^th , 2024. Application will be sent in a single email (pdf file), separate document will not be considered, mention the position name in the email subject. Shortlisted candidates will be contacted for the next stage.

Done at Kigali 1^st October, 2024

RWIRIRIZA Jean Marie Vianney

Chief Executive Officer

Community Health Boosters (CHB) is a pioneering youth-led organization dedicated to creating digital health technologies and youth-friendly learning tools that empower young individuals, amplify their voices, and enhance their opportunities. Founded in 2019 at the University of Rwanda, College of Medicine and Health Sciences, CHB collaborates with young people to co-create inclusive digital solutions, low-tech games, magazines, and services that enrich their lives. Our Human-Centered Design approach fosters an environment where the ideas of young people can flourish into reality – where informed young people actively address issues affecting their lives.

CHB’s mission is to promote and enrich the holistic well-being of young people through youth-friendly means. We advocate for youth-friendly services and strive to improve access to information that aids in informed decision-making and adopting healthier behaviors.

CHB with partners is developing the YAhealth Magazine as part of the YAhealth initiative, which aims to empower adolescent girls by providing a platform to express themselves, share their stories, and be inspired by role models. The magazine will feature content on health, life skills, leadership, and lifestyle, with contributions from girls and inspiring female figures. To enhance this impact, we are seeking a talented Content Writer/Copywriter to lead the creation of engaging, inspiring, and informative content

Purpose of the Assignment

The Content Writer/Copywriter will be responsible for developing high-quality written content for the YAhealth Magazine and other relevant platforms. This role will play a key part in creating content that is accessible, youth-friendly, and aligned with the magazine’s goal of empowering girls. The content will cover a range of topics, including health, life skills, leadership, and lifestyle.

Reports to: Communication Manager

Key Responsibilities

The Content Writer/Copywriter will perform the following tasks:

• Content Creation: Write engaging, clear, and concise articles, features, interviews, and stories for the YAhealth Magazine. Topics include health, leadership, life skills, and lifestyle.
• Editorial Planning: Contribute to developing the editorial calendar and work with the team to ensure timely content delivery.
• Storytelling & Youth Engagement: Collect stories and experiences from adolescent girls in communities and clubs, ensuring their voices are central in the magazine’s narrative.
• Copywriting: Write persuasive copy for social media promotions, online campaigns, and newsletters related to the YAhealth Magazine and other organizational efforts.
• Collaboration: Coordinate with external contributors, including graphic designers, photographers, and subject matter experts, to ensure content accuracy and visual appeal.
• Research: Conduct interviews, background research, and fact-checking to ensure the magazine features accurate and up-to-date information.
• Youth-Friendly Language: Ensure that all content is written in an accessible, engaging tone that resonates with adolescent girls aged 10-24.
• Editing & Proofreading: Edit and proofread all written content to ensure it meets quality standards and is free of errors.
• Content for Other Platforms: Contribute content for related platforms such as social media (e.g., Facebook, Instagram, TikTok), newsletters, and blogs, aimed at promoting the magazine.
  
  
  

Expected Deliverables

• A minimum of YAhealth Magazine is released on quarter basis.
• Social media copy for magazine promotion.
• Bi-monthly editorial updates.
• Collaborations with contributors (writers, designers, youth ambassadors).
• Youth-focused content ideas and plans for future issues.

Required Qualifications and Experience

The ideal candidate should have the following qualifications:

• Bachelor’s degree in Communications, Journalism, Mass media, or a related field.
• Minimum of 2 years of experience as a Content Writer, Copywriter, Journalist, or related role. Experience in youth engagement or health-related topics is an added advantage.
• Proven ability to write clear, engaging, and high-quality content tailored for a youth audience.
• Strong research abilities, including interviewing and fact-checking.
• Familiarity with social media platforms, content creation for digital platforms, and youth engagement strategies.
• Ability to develop innovative and engaging stories that resonate with adolescent girls.
• Strong editing and proofreading skills, with a focus on accuracy and consistency.
• Ability to collaborate with a diverse team of contributors and partners.
• Understanding of the challenges faced by adolescent girls in Africa, particularly in health and leadership contexts
• Young people especially females are encouraged to apply.
  
  
  

How to Apply:

Interested candidates should submit a one-page cover letter, ID, updated CV with contacts of three professional referees, and copies of qualification certificates to recruitment@chbrwanda.org with the subject line “CHB – Content Writer/Copywriter.” Before October 18^th, 2024, at 5 pm

Note: Late applications will not be accepted. Only shortlisted candidates will be contacted for further assessment.

CHB is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees are valued, respected, and supported.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

CHB has a zero tolerance policy with regard to Sexual Exploitation and Abuse by CHB‘s personnel against the people they serve. Protection from Sexual Exploitation, Abuse and Harassment (PSEA) is the responsibility of everyone and all selected candidates will be required to comply with the CHB’s PSEA Policy and Codes of Conducts at all times (both during work hours and outside work hours). Selected candidates will therefore undergo rigorous reference and background checks against their past behavior related to sexual exploitation, abuse, and harassment and may be required to provide additional information further on in the selection process. By applying, the job applicant confirms their understanding of these recruitment procedures.

Guide to Drafting Terms of Reference (TOR)

for functions under an National Personnel Service Agreement

In preparing Terms of Reference (TOR), please try to use language that is simple to understand by people from outside the organization, without prior knowledge of your office or project context

RECOMMENDED MINIMUM CONTENT OF TOR FOR AN NPSA

Position Information

Office/Unit/Project Description (max 300 words)

Mission and objectives

This job description is a direct response to UNDP’s improved business model in Rwanda. It envisions a new office structure adapted to current and future needs of the country, underpinning its advisory and programmatic offer while at the same time delivering solid implementation support. It also promotes a more collaborative approach to work across the office and with external partners.

The new structure defines the skillsets required to position UNDP in the new country context, adding substantive value through thought leadership and innovation, mobilizing strategic resources and ensuring projects are implemented in a smooth, efficient and transparent manner. This also entails engaging on the most pressing and transformational development challenges of the country.

Through its portfolio, the Country Office (CO) has tailored localized integral solutions to specific sustainable development issues and is crafting methodologies and toolboxes to deploy and escalate them across the country. This strategy requires excellent programme management and an organizational structure that reinforces the entire programming life cycle including planning, implementation, oversight, monitoring and evaluation, communications, and efficient operations. The new structure will strengthen UNDP´s role as a learning organization ‘fit-for-purpose’ to deliver on Agenda 2030. It is designed to provide the foundation for the whole public policy life cycle with a special emphasis at sub-national level that, as an engagement strategy, is expected to allow new areas of joint work and resource mobilization.

Context

Under the guidance and supervision of the Administrative Associate, the Driver provides reliable and safe driving services ensuring high accuracy of work. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

The Driver provides driving services to Country Office management, operations and programme staff, consultants and experts, and UN staff on missions.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Incumbent is expected to display innovation, initiative, and a strong client orientation that encourages and rewards the timely delivery of services for all clients and partners. S/he might be required to undertake emerging tasks and additional duties as requested by direct supervisor or senior management.

Scope of Work (5 to 7 items only)

Under the direct supervision of the Administration Associate, the driver will under take the following tasks;

Provide reliable and secure driving services using office vehicle for Country Office to programmes and operations staff, experts and consultants, and UN officials and visitors.

• Transport authorized personnel.
• Deliver and collect mail and documents; and perform other messenger responsibilities.
• Meet official personnel and visitors at the airport and assist with visa and customs formalities arrangement when required.

Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle.

• Maintain accurate daily vehicle logs.
• Provide inputs to preparation of the vehicle maintenance plans and reports.
• Make timely minor repairs and/or arrange for major repairs
• Ensure timely changes of oil, check of tires, brakes, car washing, etc.

Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.

• Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country.
• Ensure vehicle first aid kit is adequately stocked with standard medical supplies.

Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.

Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization.

• Additional duties may include assisting with pouch, procurement, workshops, and other administrative tasks.
  
  
  

Institutional Arrangement

The driver will work under the direct supervision of the Administration Associate

Competencies

Please refer to the competency framework site for the entire list of competencies and further explanations.

Minimum Qualifications of the Successful NPSA

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

Appication link 

Deadlines : 10/10/2024, 05:59 AM

Annexes to the TOR

Links to any relevant (non-confidential) materials that may help candidates gain a better understanding of the office/unit/project context.

Organigram of the office/unit/project indicating the position of the function (for internal use only).

Approval

This TOR is approved by : (indicate name and title of Approving Manager)

This certifies the appropriateness of the functions to the NPSA contractual modality.

Name and Designation Mbasa Rugigana

Date of Approval

Signature

CUSTOMER INSIGHTS & MARKETING MANAGER

Job title: “Customer Insights & Marketing Manager”

Job Location: Kigali ,Rwanda

Type of Position: Open Ended

Division/Department: Sales and Marketing.

Reports to: Customer Insights Lead

About the Company

Uzima Chicken Rwanda is a social enterprise focused on making smallholder farmers healthier and wealthier. Uzima Chicken distributes an improved breed of chicken that is 4x more productive than local breeds in terms of egg and meat production while requiring the same level of management and care as the local chicken. With Uzima’s bird, rural households in Rwanda can build income resilience, confidently pay for their children’s school fees, and introduce larger volumes of animal protein into their daily diets.

Uzima Chicken seeks to reach every rural household by 2025 and aims to be the leading smallholder-focused poultry enterprise in East Africa. In the past 3 years of operations, Uzima Chicken has attracted investments from the AgDevCo and Acumen Resilient Agriculture Fund. Uzima Chicken Rwanda prioritizes hiring and developing Rwandan talent and offers significant professional growth opportunities and leadership development.

Further, Uzima is committed to female empowerment across the company and is proud that 40% of staff are women.

Job Description

The Customer Insights & Marketing team strives to provide Management and the Sales Team with actionable insights to best serve Uzima’s customers and smallholder farmers across Rwanda. The team acts as the Voice of the Customer, providing feedback that informs business decisions and direction while leveraging marketing tactics to support the Sales team in geographic launches.

Uzima is seeking a highly motivated, reliable, and detail-oriented Customer Insights and Marketing Manager with a passion for improving the lives of smallholder farmers to help provide insight and drive growth across the growing business. The Manager is responsible for overseeing a team that provides a variety of weekly, monthly, quarterly, and annual reports, including pulling out actionable and business-oriented key insights, developing new surveys, and piloting new marketing strategies to reach smallholder farmers.

Key responsibilities include:

Customer Insights (40%)

• Oversee development and execution of periodic phone surveys of customers across Uzima’s customer journey and value chain that aim to understand customer and smallholder farmer satisfaction towards Uzima products and services, identify areas for improvement and inform operational and strategic decisions
• Diligently surface and resolve customer issues and propose initiatives or solutions to address persistent customer concerns
• Identify strategic areas that require additional understanding (e.g., customer attitudes regarding feed, effective sales strategies deployed, SASSO’s impact on farmers, etc). Once identified, design surveys to explore and make evidence-based recommendations for changes
• Oversee customer claims and compensation process to ensure positive customer experience
• Diligently surface and resolve customer issues and propose initiatives or solutions to address persistent customer concerns
• Present actionable insights that support Uzima’s goals in sales growth
  
  
  

Sales and Business Reporting (25%)

• Provide weekly and monthly reporting to leadership (e.g., maintaining Sales Dashboard, Consolidated reports, key KPIs and Looker Dashboards)

• Develop automated analysis on key sales KPIs (e.g., agent churn, VA sales per Agent, etc) to generate insights into the business.
• Own the development and troubleshooting of all company reporting assets (e.g. order tools, google forms
• Lead the implementation and roll-out of new technology tools

Impact Measurement and Business Development (25%)

• Oversee, design, and deliver high-quality measurement and evaluation impact surveys that inform and engage investors and prove Uzima Chicken’s impact on smallholder farmers
• Manage and oversee customer and smallholder farmer database, including processes to collect data from field team, digitize field data, and ensure accuracy
• Provide information or data to partners and donors (as directed by the Managing Director), including conducting surveys or key analysis, to meet their requests and requirements
• Proactively develop new commercial partnerships, products, or programs that support Sales team growth, based on direction from the Managing Director
• Develop key KPIs and reporting to evaluate new pilot/program/product success; manage internal and external stakeholders to deliver new initiatives
• Lead project management of Technical Assistance and Grant programs
• Assess internal processes and design improvements to increase efficiency and reduce waste.
  
  
  

Marketing (10%)

• Coordinate key marketing initiatives including but not limited to developing flyers, graphics and visuals for social media that tell our uzima story.
• Support the development of annual and quarterly marketing plans to enhance the Sales team’s ability to reach smallholder farmers, subject to approval
• Coordinate and manage marketing activities (e.g., radio, social media, website, events, print)
• Execute and evaluate promotions to accelerate additional sales.
• Oversee design and printing of physical agent and feed dealer marketing materials.

Leadership

• Develop department vision and plans, including developing budgets, KPIs, etc.
• Manage the day-to-day work of CI supervisor and Officers, as well as additional staff that may be hired as the company grows
• Support the recruiting process for additional CI team members as needed Build a collaborative, positive and inclusive team culture

Key Characteristics

Uzima Chicken Rwanda is seeking a candidate who has the following characteristics:

• Excited about using data to inform and drive business decisions and demonstrate impact: You are comfortable working with medium-sized data sets to conduct analysis and communicate actionable insights across the organization, from senior management to field team, to drive change and improvements. A curious individual, you are excited by the opportunity to come up with new ways to measure and communicate Uzima’s impact. You bring a keen eye for details to all deliverables and are continually asking yourself how findings tie back to the business and inform important decisions
• Strong team and time management skills: You know how to drive your team forward and coach them to success, including prioritizing tasks, growing scope, and ensuring your team hits their deadlines. You’re an independent worker who can translate ideas into reality with limited follow-up but look forward to the opportunity to guide and lead a team.
• Passionate about positively impacting smallholder farmers and customers in rural areas: You are excited by the possibility of directly impacting millions of Rwandans, helping them build sustainable livelihoods and improving nutritional outcomes.
• Growth mindset: You are energized to learn and grow, proactively seeking feedback from managers or seeking out learning opportunities. Further, you are excited to coach and develop others on your team and recognize that success means building your team
  
  
  

Must haves:

• University degree in a relevant field (Marketing, Business Analytics, Economics, Information Systems, etc)
• 3-5 years of experience in relevant field (business analysis, customer insights)
• Excellent interpersonal and communication skills (English, Kinyarwanda)
• Highly detail-oriented and process-oriented, with a highly developed sense of reliability and responsibility
• Strong work ethic
• Proficiency in MS Office (Excel, Word, Powerpoint) or Google Suite (Google Docs, Google Slide, Google Sheets) and Power BI knowledge.

Nice to haves:

• Experience designing phone surveys for rural audiences
• Experience developing high-impact reporting or presentations for company leadership Experience managing teams
• Statistics or business analytics experience with large data sets or Business Intelligence software such as Tableau
  
  
  

HOW TO APPLY

Interested candidates should address their applications enclosed with a cover letter, Curriculum vitae, academic documents and other relevant certificates to the Managing Director of UZIMA CHICKEN LTD and delivered in a single PDF document to email: “careers@uzimachicken.com” not later than 14^th , October 2024 at 5:00 pm. UZIMA CHICKEN Ltd is an equal opportunity employer, and for the position female candidates are encouraged to apply.

Note:

• The subject of the email should be mentioned “Customer insight & Marketing Manager ”
• Only short-listed candidates will be contacted for interview

Done at Kigali September 30th, 2024.

TENDER NOTICE N°006/G/NCB/2024-2025/BDF

 TITLE: SUPPLY AND INSTALLATION OF ELECTRIC GENERATORS FOR RUBAVU,

GICUMBI, KIREHE, GAKENKE BRANCHES.

The Business Development Fund (BDF) hereby invites you to submit your offers for the SUPPLY AND INSTALLATION OF ELECTRIC GENERATORS FOR RUBAVU, GICUMBI, KIREHE, GAKENKE BRANCHES. Participation is open on equal conditions to all companies. The companies must be registered with the Trade Register of the Republic of Rwanda and should not be on the blacklist recorded in Rwanda Public Procurement Authority (RPPA).

Tender Document may be obtained by lodging a request to “procurementbdf@bdf.rw” with attachment of a prepaid bank slip of a non-refundable fee of Ten Thousand Rwanda francs (10,000 Frw) deposited to the account N° 040-0335373-77 of BRD DEVELOPMENT FUND (BDF) opened at Bank of Kigali (BK).

All bids “shall” be accompanied by a “Bid Security” of 200,000 Frw (Two Hundred Thousand Rwandan Francs) from commercial banks or financial institutions. The bid security shall be valid until thirty days after the bid validity period.

The bids shall remain valid for a period of 120 days starting from the submission deadline below mentioned.

Enquiries regarding this tender may be addressed to the BDF Head Office/ YYUSSA CITY CENTER, 5^th Floor (Central Town) or to the e-mail: procurementbdf@bdf.rw.

Well-presented bids, properly bound in sealed envelopes and presented in 3 copies, one original and its copies, with the title reference and reference number of the tender you are bidding for, must reach the BDF Head Office/ Reception at the above-mentioned address not later than 17^th October 2024, at 3:00 pm local time. Late bids will be rejected.

Bids will be opened in the presence of bidders or their representatives who choose to attend in BDF Board Room on the same day at 3:30 pm local time.

(Se)

Vincent MUNYESHYAKA

Chief Executive Officer