Organization:
Help a Child is a Christian non-governmental organization with its headquarters in the Netherlands. Help a Child sees every child as a unique gift of God. Therefore, Help a Child wants every child – regardless of their social, political, religious, ethnic or economic background – to have a life in dignity, with love and with a promising future.
In Rwanda, Help a Child works together with various national and international organizations to implement holistic programs in Early Childhood Development, Child Protection, and child-centered Community Empowerment. To meet this goal, we are looking for an experienced self starter Programs Manager to oversea the quality of its program implementation.
JOB DESCRIPTION:
Main features:
The Programs Manager (PM)Â is end responsible for quality and timely program management, program planning, monitoring, evaluation and learning, capacity building of staff and local partners, and delivering high quality of internal and external donor reports while ensuring timeliness and quality standards are adhered to. The PM will also contribute to resource mobilization, partnership, and networking efforts, ensuring prudent and accountable use of financial resources at both Help a Child country and partner levels.
The objective of the function:
The PM provides overall program management oversight of Help a Child country and partner projects aligned to the Help a Child policy frameworks, develops strategy and plans for the country programs, executes program plans, monitors progress, and evaluates results.
Place in the organization:
The PM will be based in Kigali and reports to the Country Director.
Result areas:
Program Management
- Support partners to develop, implement, and evaluate their projects.
- Monitors and evaluates implementation of partner programs to ensure that interventions are compliant with the standards and principles of not only the organization but also of the government and (back) donors.
- In collaboration with the Finance Manager, ensure prudent and accountable use of financial resources at both HaC and partner levels and partner compliance with financial obligations as per approved budget and HaC finance policies. The PM will also ensure that implemented programs are within the expected implementation and budget absorption levels at the time of reporting.
- Prepare, review, and assess the quality of internal and external donor reports, evaluation reports, and other reports while ensuring timeliness and quality standards are adhered to.
- Ensure management and effective performance of field staff.
- Develop program and country-specific Theory of Change (TOC) aligned to global TOC.
- Oversee partner and project area selection, needs assessments, program design, phase-in and phase-out procedures.
- Contribute to the development of HaC Country Office strategic and annual plans and budgets aligned to global strategy and Theory of Change and implement the plans in close cooperation with local partners. The PM will ensure that partner plans are aligned to the HaC Country and global strategic priorities.
- In collaboration with the Sponsorship Focal Person, ensure partner compliance with sponsorship deliverables as per HaC agreements and timelines.
- Develop and review program Planning, Monitoring, Evaluation, Accountability and Learning (PMEAL) Systems and ensure programs comply with Help a Child PMEAL framework and timelines and that evidence generated is continuously informing program implementation. This includes beneficiary compliant and feedback systems.
- Provide technical support to partners aligned to our TOC and priority thematic focus areas.
- Develop and implement project phase-out, exit, and sustainability strategies.
Result: High-quality programs are implemented as per the approved strategies, TOC, plans, and budgets and reports are prepared to meet the requirements of Help a Child and (back-) donors.
Networking and Partnership Management
- Contribute to Help a Child country efforts towards developing and maintaining good relations with the government at national and county levels.
- Develop annual plans and reports due to line ministries and Rwanda Governance Board and facilitate lesson sharing meetings as part of the process extend Help a Child working registration.
- Identify, develop, and recommend programs for potential partnerships. This includes attending learning workshops, organizing joint field visits with other parties, and participating in professional events.
Result: The country organization is well represented towards government, donors, and cooperating partners so that 1) the country office has established visibility and a good reputation and 2) opportunities for strategic cooperation and growth have been created.
Resource Mobilization
- Identifies, creates, and capitalizes on funding opportunities for further growth of Help a Child country programs.
- Develop strong relationships with existing and potential donors in the priority thematic sectors to promote Help a Child approaches and results and to pursue funding opportunities to attract adequate funding for the programs.
- Contribute to project design and proposal development.
Result: Resources are mobilized to grow country programs.
Capacity Building and Organizational Learning
- Build knowledge and technical capacity of staff and implementing partners to deliver and monitor quality interventions.
- Support the Program Development and Quality Manager in developing knowledge and training modules, including incorporating research design and methodologies in project design and management.
- Conducting capacity assessments, and providing training and coaching to partners.
- Planning for organizational reflection and learning opportunities, such as special impact studies, after-action reviews, and partners’ meetings, organizational learning surveys etc.
Result: The Program of Help a Child in the country is in line with good practices and quality standards in the sector. Help a Child can provide expertise and share evidence-based results from programs as well as good practices or innovative models to fellow professionals in the sector.
Knowledge and skills:
- Master’s Degree in (Community) Development or Education, Social Sciences or related field.
- At least 5 years of Program Management experience in (child-focused) community development.
- Expertise in Program Management cycle (planning, monitoring, evaluation, accountability, learning and reporting)
- Demonstrated experience in building personal and professional networks.
- Proven track record in identifying, creating, and capitalizing on funding opportunities.
- Experience in developing and implementing project phase-out, exit, and sustainability strategies.
- Good understanding of program, financial, and operational management processes.
- Knowledge and understanding of Early Childhood Development Programs with at least 5 years of experience managing such programs.
- Experience in working with a Theory of Change as a framework.
- Strong communication skills in English, both verbal and written.
- Personal qualities of integrity, credibility, interpersonal and cross-cultural sensitivity.
Competencies
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Integrity
Maintain generally accepted and social ethical standards in activities that have to do with the position
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- Takes responsibility for own actions.
- Indicates when things that are expected of him/her are not in accordance with his or her personal standards or organizational standards.
- Sticking to standards and values, even when this could lead to disadvantage, tension, or conflicts.
- Does what he/she says and keeps promises and appointments.
- Respects and protects confidential information entrusted to him/her.
- Â Informs customers, employees, or the public about the extent to which one may expect problems or setbacks.
- Does not abuse power or prior knowledge.
- Provide information on his / her opinion on business ethics, safety, and the environment.
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Cooperation
Actively contributing to joint results, even when the subject involved is not of immediate personal interest. Sharing information and knowledge with others.
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Level 3:Â Encourages others in the immediate work environment to work together. Exhibits exemplary behavior through initiating and maintaining partnerships in the direct work environment.
- Encourages collaboration, also with other disciplines or organizational units.
- Encourages employees to periodically share information/knowledge.
- Focus on the similarities in the group and formulate common denominators.
- Is willing to make concessions to get a step ahead as a group.
- Initiates collaboration between different groups to achieve a joint result.
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Customer orientation
Investigating the wishes and interests of (internal customers and reacting accordingly. Anticipating the interests of customers. Giving high priority to service preparedness and client satisfaction.
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Level 3:Â Encourages others in the direct work environment to optimize customer service, partly by showing example behavior.
- Analyzes the short and long-term needs of the customer in full.
- Proposes to the customer what best fits his current and future needs.
- Discusses (unwise) choices from the customer and makes improvements.
- Gives the customer boundaries; indicates clearly to the customer what their organizational component can and cannot achieve for the customer.
- Investigates the satisfaction and further needs of the customer after delivery of the products/services.
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Result Orientation
Focusing actively on achieving results and objectives and willingness to intervene with disappointing results.
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- Communicates the benefits of continuously improving performance levels.
- Intervenes when results are disappointing.
- Looks for methods to work more efficiently and effectively.
- Speaks in terms of results for almost all activities. Indicates what, when, how good, and how much.
- Is capable of demonstrating achieved results.
- Requests or outlines the agreements after meetings (who does what and when).
- Works in a focused way and does not deviate.
- Extra commitment after setbacks to obtain required results.
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Monitoring progress
Drafting and monitoring procedures for the progress of tasks or activities of employees and the tasks and responsibilities of himself.
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- Seeks or creates order and regularity in the work environment.
- Monitors progress and results of the work process or project.
- Develop verifiable working procedures.
- Takes others to task when work information is lacking.
- Anticipates bottlenecks and obstacles.
- Asks for feedback or others’ reports on his initiative.
- Calculates measuring points and uses these to measure progress.
- Makes follow-up appointments at the end of meetings.
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Planning and Organizing
Determines goals and priorities effectively and indicates actions, resources, and time needed to achieve particular goals.
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- Formulates specific and measurable targets for himself and others.
- Creates conditions to implement things orderly and efficiently.
- Sets relevant priorities.
- Implements a realistic action plan, draws budgets, and appoints the right people, resources, timetable, etc.
- Takes long-term issues into account.
- Engages others, taking into account their competencies and interests.
- Adopts organizational measures in intricate situations, to restore order.
- Adapts plans to progressive insights and changing circumstances, with the original goals in mind.
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Entrepreneurship
Identifying and weighing market opportunities for existing and new products or services. Able to face risks in order to obtain business advantages.
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Level 3:Â Encourages others in the direct work environment to exploit opportunities for selling products and services. Exhibits exemplary behavior by translating product proposals and business plans for own organizational unit.
- Gives employees/colleagues tips on utilizing sales opportunities.
- Also encourages employees/colleagues to sell products/services that were not the direct reason for the customer interview.
- Shows appreciation for employees/colleagues who take opportunities in the market.
- Translates opportunities in the market to business plans for its own organizational unit.
- Comes with proposals for (new) products and services that match the needs in the market.
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Networking
Building relationships and networks that prove to be useful in achieving goals. Making effective use of informal networks to get things done.
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Level 3:Â Encourages others in the direct work environment to independently build relationships and networks. Exhibits exemplary behavior through own network for the interests of its own organizational unit.
- Encourages employees to maintain and expand their internal and external contacts, and makes suggestions.
- Brings internal relationships/networks into contact with external relationships/networks.
- Asks friends to collaborate in making contacts with potential relationships and/or networks.
- Uses own network for the purpose of achieving goals of others.
- Uses the relationships from the own network to realize the goals of the own organizational unit.
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How to apply
Interested and qualified candidates are invited to submit their applications trough this link Programs manager | Help a Child Rwanda | CVSelection (cvselectie.net) by 30th September 2024.
In your cover letter, please reflect on your motivation for wanting to become part of the Help a Child organization. This includes a reflection on Help a Child being a child-centred and Christian organization.
Help a Child is committed to keeping children safe. All staff is required to sign and adhere to the Help a Child’s PSEA and safeguarding Recruitment is subject to successful completion of all applicable background checks, including criminal record checks. In this recruitment process, we ask the candidate for consent for obtaining the Statement of Conduct. Hereby we inform you that we participate in the SCHR Misconduct Disclosure Scheme.
