Administration & Front Office Assistant

Job Description

INTRODUCTION 
Save the Children has been working in Rwanda since 1994 in partnership with the Government of Rwanda (GoR) and local stakeholders to promote a bright future for children. We have experience working in all 30 districts across the country. The main areas of focus are education, child protection, child rights governance, and health and nutrition in humanitarian and development contexts.

GENERAL BACKGROUND
Save the Children (SC) is the world’s largest independent child rights organization, underpinned by a vision of a world in which every child attains the right to survival, protection, development, and participation. Our mission to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives. Save the Children implements both development and humanitarian assistance programs in Rwanda and Burundi.

ROLE PURPOSE:
Ensure that the necessary administrative infrastructure and support systems are in place. Provide a comprehensive, effective, customer-focused focused, and proactive administrative service to SCI Rwanda Country Office.  Responsible for archiving, and general assets management in the Country Office.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

QUALIFICATIONS  

• Bachelor’s Degree in Business Administration, Social Work, HR, or related fields

EXPERIENCE AND SKILLS Essential

• 2 + years of work experience in a similar role within an international setting
• Knowledge and understanding of Rwandan Labor Law
• Experience in property management, logistics, procurement, warehousing, inventory control, and/or other related fields.
• Highly developed relationship-building and interpersonal skills
• Highly developed verbal and communication skills including fluency in English
• Highly developed strategic thinking ability and strong analytical skills
• Ability to liaise with a diverse range of people, stakeholders, and customers
• Strong time management and organizational skills
• High levels of attention to detail and quality
• Computer literacy (including advanced Excel skills)
• Ability to travel in regions
• Commitment to Save the Children’s mission and values
• Initiative, flexibility, and ability to work independently as well as in a team
• High levels of self-motivation and initiative
• Ownership and accountability of own work
• High levels of confidentially and integrity
  
  
  

Desirable

• Initiative, flexibility, and ability to work independently as well as in a team
• High levels of self-motivation and initiative
• Ownership and accountability of own work
• High levels of confidentially and integrity

Application Link:Click here to Apply

Deadline: September 24th 2024 

CHILD SAFEGUARDING:

 This position is on Child Safeguarding- Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ANTI-HARASSMENT POLICY
We are committed to ensuring a safe working environment for all those who work for us and for all those who come into contact with our staff and representatives, including children and members of the communities with whom we work.

SCI takes a zero-tolerance approach to sexual harassment and any other conduct that is discriminatory or disrespectful to others.
We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Note that only shortlisted candidates will be contacted. 

Disclaimer: Save the Children International does not charge any kind of fee at whichever stage of the recruitment process.

PROJECT COORDINATOR FOR INCLUSIVE COMMUNITY BASED INTERENVENTIONS & INCLUSIVE EDUCATION PROJECTS.

Reporting to: Country Representative

Responsible for: Projects coordination.

Salary: RwF 12,013,560 per annum

Job type: Fixed term, 3 days a week (21 hours)

Location: Kigali, Rwanda

ABOUT US

At Chance for Childhood (CFC), we believe that no child should have to fight for a safe & happy childhood. We exist to ensure that every child can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.

We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda as well as community partners across East and West Africa.

In Rwanda & DRC, CFC works with partners that implement different projects related to inclusive Education and Community Based Inclusive Development. These projects are implemented in Goma and Nyiragongo territories for DRC and in the districts of Huye and Bugesera for Rwanda.

ROLE PURPOSE

The purpose of the role holder is to coordinate those interventions with overall responsibility for effective and efficient management and delivery of the project through annual planning, budgeting, reporting and day-to-day projects operations consistent with project cycle management and the project’s goal and to the highest standards of programmatic quality.

KEY RESPONSIBLITIES

• Operationalize the donor agreement, review meetings, and follow-up on agreed items with the project management team and key stakeholders.
• Lead, manage and coordinate day-to-day planning, implementation and management of project activities, with the partners, according to the project document and project log frame.
• Develop and implement project plans with the partners, technical specialists and stakeholders to ensure effective project implementation.
• Provide technical support and guidance on inclusive education, teacher training techniques, and other technical issues as pertain to education programmes.
• Ensure that the project adopts best practice in inclusive education, adaptation of best education practices and takes up recommendations to ensure that lessons learned within the project are properly recorded and shared with other stakeholders.
• Ensure monitoring system and tools developed are used by project staff to track project progress, and capture learning.
• Ensure project compliance with all legal and donor requirements and particularly in regard to grant acknowledgement and reporting.
• Provide regular reporting to the Head of Operations and Country Representative as per guidelines including preparation and consolidation of project monthly, quarterly and annual reports
• Monitor the context and carry out adjustments to project plans and management on an on-going basis in light of changing context, resources and opportunities
• Monitor project expenditure against budget, and preparation and submission of required project progress and financial reports on a regular basis
• Develop and maintain strong relationships within and outside the project including with the Government of Rwanda & DRC ministries and departments and with project partners, INGOs, local organisations, private organisations, community leaders and relevant networks including those working within the wider education & inclusive development sectors.
• Coordinate processes for project evaluation, document and share lessons learned with development partners and other relevant stakeholders
• In conjunction with the Head of Operations and Senior Partnership Manager maintain an open and strong communication all the local & international partners.
• Provide leadership to staff team, encourage, support, coach and mentor the project team, ensuring capacity is built and appropriate results are attained.
• Contribute to and communicate on matters related to the project as and whenever required in terms of grant and reporting timelines of the overall organisation.
  
  
  

CANDIDIATE PROFILE

• A leader with proven ability to empower and motivate high performing teams
• Experience of leading large education and inclusive development projects / teams
• Strong understanding on Community-based rehabilitation/Community based Inclusive Development in East Africa context.
• Strong commercial acumen and experience of overseeing multi-year, multi-currency and multi-partner budgets.
• A track record of implementing funding from bi-lateral and multi-lateral institutions
• Ability to problem solve and work effectively in a fast-paced environment
• Strong interpersonal skills and experience of building effective relationships with a diverse range of external partners and stakeholders.
• An excellent communicator in written and spoken English and French
• Experience of working in sub-Saharan Africa preferred through previous INGO experience
• Knowledge or lived experience of safeguarding and inclusive education for children in vulnerable situations preferred.
• A strong appreciation and sensitivity to the different cultural contexts in which Chance for Childhood works and a commitment to promoting equality, diversity and inclusion.
• A commitment to Chance for Childhood’s values
• A commitment to personal learning, development and improvement
  
  
  

EDUCATION AND EXPERIENCE

• A master’s degree with minimum of five years of practical experience in project management and any other related field as well as team management in not-for-profit sector;
• Experience of working in partnership with civil society organizations and local authorities;
• Experience working with vulnerable groups (persons with disability, children, women, refugees, migrants).
• Experience of managing Inclusive education project especially in DRC and/or Rwanda is strongly required
• Experience in inclusive early childhood development and/or early childhood as well as primary educationis a strong asset;
• Experience in sub-grants management is a strong asset.

HOW TO APPLY

Please submit your CV and a letter (maximum one A4 page) outlining your suitability for the role to apply@chanceforchildhood.org not later than September 16, 2024. Please ensure you add the job reference – PCR2024 – to your email subject field.

SAFEGUARDING

Chance for Childhood is committed to safeguarding everyone we encounter.

We have a zero-tolerance policy towards any abuse, neglect, and exploitation of all people. Everyone that works with us is required to share and uphold this commitment through signing and complying with our Global Safeguarding Policy and Code of Conduct.

Pre-employment checks are undertaken to ensure high standards are maintained, including a police check (or equivalent) and references.

 NYUNGWE NATIONAL PARK VACANCY ANNOUNCEMENT

Nyungwe Management Company Ltd (NMC Ltd) was created by the management agreement between the Government of Rwanda (through RDB) and African Parks Network, to manage Nyungwe National Park for 20 years starting from October 2020. NMC Ltd is seeking to recruit suitable candidates to fill the post of Front Office Supervisor in Nyungwe National Park for Munazi Lodge. The candidates must be Rwandan, technically skilled with good problem-solving ability, be enthusiastic, motivated, reliable, and able to execute tasks independently.

JOB TITLE: Front Office Supervisor

RERORTING TO: Lodge Manager

Position description

The front office supervisor is responsible for the lodge front office including welcoming visitors, providing prompt information to the guests, receiving payments, cash handling, reconciling daily, weekly, and monthly statistics, ensuring the cleanliness of the reception area, and ensuring all activities are assigned to the right staff in charge.

Duties and Key responsibilities not exhaustive

• Welcome lodge guests with pride, confidence, and respect
• Ensure all assets entrusted to you and your office are kept safe and functional at all times
• Be presentable at all times when on duty
• Communicate to guests what they can do in Nyungwe, promote different activities
• Explain lodge rules and regulations
• Receive and confirm payments from guests
• Answer any questions from lodge visitors
• Report finance and visitor number statistics
• Managing guest information in a confidential manner
• Oversee the cleaning and maintenance of the reception
  
  
  

KNOWLEDGE AND SKILLS

Minimum Education and Qualification Required

• Diploma in Hospitality or tourism management and another related field.
• Minimum 3 years’ experience in front-office supervision
• Computer literacy with an emphasis on Office applications and a Property Management system (Opera) applicable to the outcomes required should be an advantage.
• Excellent communication skills enabling verbal and written communications on all levels.
• Fluent in English. Knowledge of any other official language will be an advantage.
• The ability to plan, organize, lead, and control the work environment to achieve the business objectives
• The ability to identify and resolve a problem by applying problem-solving techniques in the best interest of all stakeholders
• The ability to interact with people at all levels.
• Internally and externally well-groomed and a sense of diplomacy
• Leadership skills
• Team management skills
• certificate of Good Conduct
• Between 25 and 40 years of age.

Added advantage

• Born and living near Nyungwe National Park (up to the district level);
  
  
  

Note

1. Internal candidates are also allowed to apply
2. Women are encouraged to apply.

Interested candidates should forward their application letter together with all relevant documents to the email address provided bellow no later than 20^th September 2024. The required documents should be submitted in scanned soft copies in pdf format (preferably as one document) on nmc.recruit@africanparks.org . Successful candidate will begin with an immediate effect.

Applications must include the following documents:

• Application cover letter addressed to the Park Manager, stating where you heard about the position and why you should be considered.
• Curriculum vitae including your personal details, education level and any experience
• Name, address and telephone numbers of three (3) references
• All the documents should be in one pdf document and named after your name and position, for

example: Name, Nyungwe Front Office Supervisor, 2024

Please note that only candidates with the needed qualifications and relevant experience will be shortlisted, if you don’t hear from us within three weeks after submission deadline, know that you have not been shortlisted.

Done in Nyungwe National Park on 05^th September 2024.

NIYIGABA Protais

Park Manager/CEO

Nyungwe Management Company

Public Health Specialist (Health Management Information System)

Vacancy Announcement: KIGALI-2024-033R

The Embassy of the United States of America in Kigali is recruiting for a Public Health Specialist (Health Management Information System). The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties: The job holder serves as a Public Health Specialist supporting Division of Global HIV and Tuberculosis (DHGT), President’s Emergency Plan for AIDS Relief (PEPFAR) and Programs activities for the implementation, coordination, monitoring and evaluation of assigned public health program activities and studies. Job holder plays an essential role in developing annual program strategies, budgets, and drafts regular progress reports related to program activities. Job holder’s duties include technical support, advice and guidance, day-to-day program and administrative management and coordination and collaboration with colleagues of other agencies and public health entities that administer similar public health programs in Rwanda. Job holder coordinates funding, reports compliance, and handles administrative recordkeeping with the implementing partners to ensure projects are conducted in accordance with the implementing agreement and USG funds are appropriately used. The position requires public health technical knowledge, results-oriented analytical skills, advocacy, and clear communication with implementing partners, non-governmental organizations (NGOs), and host country ministries responsible for public health management information systems programs.

All applications must be submitted via Electronic Recruitment Application (ERA) by September 23, 2024.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted.

Please note that e-mailed applications are not accepted. Only applications submitted through our Electronic Recruitment Application will be considered.