Position Title: Driver(3)

Working Location: Kigali and Byumba Locations Type of contract: Fixed Contract

Nationality: Rwandan

Deadline:30th September 2024 Context of the position

SOS Children’s Villages Rwanda is an independent, non-governmental social development organization. The Organization supports vulnerable children and young people in four locations of Kigali, Byumba, Kayonza, and Gikongoro. SOS Rwanda applies a one program approach in its education and family strengthening that support a holistic approach in the interest of the child. In this regard, SOS Children’s Villages Rwanda seeks to recruit three competent and experienced Drivers for its Kigali /Gasabo and Byumba Locations.

Job summary

The Driver will be responsible for the transportation of SOS staff only when they are involved in work related activities and SOS Children’s Villages Rwanda property as assigned by the supervisor.

The position holder will therefore be responsible for the following tasks

• Control and ensure the good state of the vehicle
• Report any accidents or injuries to supervisors immediately
• Perform minor reparation of the vehicle
• Prepare the vehicle maintenance forms
• Prepare the requisition of any repairment or maintenance
• Perform vehicle inspection such as checking fluid level and tire pressure
• Notify supervisors about any major repairs and maintenances
• Use the Organization’s car in work related activities only
• Drive vehicles to designated destinations as per the request of supervisors
• Drive safely and ensure reaching the destination on time
• Analyzed estination, determine appropriate routes and maintain schedule
• Respect driving laws and road regulations
• Maintain the vehicle clean and safe
• Adhere to organizational operating policies and procedures
• Maintain driving log, prepare vehicle performance forms and complete daily paperwork
  
  
  

Required Qualifications and experience

• Having at least Secondary Leaving Certificate (A2) in any field
• Having a Driving License of category B with at least five (5) year’s proven driving experience in a reputable Organization or institution
• Having worked with an International NGO will be an added value

Required competencies and skills

• Ability to work independently
• Self-organized
• Fulfil commitments and meet deadlines
• Ability to work extra-hours if need be and living in the neighboring working area
• Fluent in Kinyarwanda, good communication skills including written and spoken English or French

Please note: This job description outlines only the general scope of activity and the basic tasks and responsibilities associated with his/her position. It may be supplemented with a more detailed definition of tasks, responsibilities and work-plan and is subject to change at the discretion of the direct superior.

How to Apply:

If you believe you are the right candidate for the above position, please send your detailed application including application letter, CV with three traceable referees and copies of education qualification) to sos.recruitment@sos-rwanda.org and properly fill the application form found through the following LINK by not later than Monday 30th September, 2024 at 5:00 PM

“SOS Children’s Villages Rwanda holds strict child safeguarding principles and a zero- tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasize to assessing candidates value congruence and thorough background checks, police clearance reference check processes”.

Done at Kigali, on 18^thSeptember, 2024

Jean Bosco Kwizera

National Director

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Job title: Research, Data and Evaluation Coordinator

Company: Education Development Consult (EDC)

Location: Kigali, Rwanda

Job category: Full time

Contract: Open ended contract

About Education Development Consult

Education Development Consult (EDC) is a private, deliverables-driven company legally registered in Rwanda and operating in East Africa. EDC is a for-profit consultancy firm focused on enhancing learning outcomes through innovative programs, research, Evaluation and technology. We specialize in research, monitoring, evaluation, and learning; developing teaching materials; advancing education technology; and building teacher capacity. EDC’s mission is to provide impactful education solutions that empower communities and drive sustainable development through tailored, evidence-based approaches. For more information, visit our website: www.ed-consult.org

Position Overview

The Research, Evaluation and communication Coordinator will be responsible of leading and managing the design and implementation of monitoring, evaluation, learning and communication responsibilities across EDC’s projects. The R&E coordinator role ensures that EDC’s projects are effectively monitored and evaluated, helping to measure impact, improve service delivery, and demonstrate the value of EDC’s work to clients and stakeholders. This role will ensure data/information-driven decision-making across all EDCs Departments (Research and evaluation, Teaching and Learning materials development, Education technology and Teacher’s capacity building). Beyond generating evidence, this role will focus on communicating insights to enhance the impact and visibility of EDC’s work. The position requires an expert in Research, Evaluation and Communication, with strong analytical skills, a passion for excellence, and a proven track record in managing complex evaluation systems.

Key Responsibilities

• Design and Planning: Develop evaluation frameworks and data collection tools; design evaluation activities by selecting appropriate methods and indicators; and collaborate with stakeholders and clients to define clear evaluation objectives and scope.
• Data Collection and Analysis: Oversee data demand from EDC”s clients and stakeholders; collect and analyze quantitative and qualitative data through surveys and statistical analysis (both inferential and descriptive); ensure data quality; and interpret findings to provide actionable insights and practical recommendations.
• Reporting and Results Communication:Prepare comprehensive evaluation reports summarizing key findings, conclusions, and recommendations; present results clearly to stakeholders; clients and collaborate with EDC and stakeholders’ teams to ensure effective communication and use of findings.
• Monitoring and Quality Assurance: Develop monitoring tools and regularly track EDC projects’ activities to assess progress towards strategic goals; identify areas for improvement and recommend adjustments; and conduct quality checks to ensure compliance with standards.
• Develop/Revise EDC Business Plan: Lead the development and revision of EDC’s strategic plan, setting milestones to track progress and align with market demands.
• Strategic Communication: Collaborate with the CEO to lead communication with stakeholders, conduct outreach activities, and strengthen partnerships.
• Support Decision-Making: Use data-driven insights to guide project improvements and strategic decisions.
• Capacity Building and Training: Provide training and technical assistance on evaluation methodologies and tools; build internal capacity through regular EDC team training and knowledge sharing.
• Learning and Knowledge Management: Foster a culture of learning and adaptive management; collaborate with stakeholders and clients on publishing and disseminating results to enhance EDC’s visibility.
• Explore MEL and Research Markets: Identify new MEL and research market opportunities, develop proposals, and maintain close follow-up to secure partnerships and expand EDC’s market presence.
  
  
  

Qualifications

• Education:Bachelor’s degree in Monitoring & Evaluation, Social Sciences, Education, Development Studies, or a related field. Master’s is a Plus
• Experience: Minimum of 7 years of relevant experience in MEL, research, and strategic communication, preferably skilled in working with consulting firms.
• Technical Skills: Proficiency in data analysis software (e.g., SPSS, R, Python, Advanced Excel, Tableau, Power BI, CANVA and other infographic software); experienced in developing evaluation frameworks and visually appealing data.
• Communication Skills:Strong report writing, presentation, and professional communication skills.
• Leadership:Experience in leading strategic planning, capacity-building initiatives, and managing work under pressure.
• Attention to Detail:Strong quality assurance and compliance monitoring capabilities.
  
  
  

General Competencies:

• Fluency in English is required knowledge of French and Kinyarwanda is an added value.
• High degree of professionalism, ethical sensitivity, and discretion.
• Work well in a private sector with consulting firms’ environment, with an evolving team and structure.
• Ability to work effectively in teams and with key public and private sector actors at all levels of seniority.

Why Join Education Development Consult ?

EDC offers a vibrant, supportive, and playful working environment that values creativity, collaboration, and professional growth. As part of our team, you’ll work on impactful projects, contribute to strategic decisions, and engage with diverse stakeholders. We prioritize a positive workplace culture that encourages innovation, continuous learning, and fun. At EDC, your expertise will drive meaningful change and allow you to thrive in a dynamic and enjoyable work setting.

Application Process

Interested candidates should submit their CV including three professional referees and cover letter to EDCrecruitmentteam@gmail.com and copy cyprien.bunani@ed-consult.org  by October 15^th , 2024

Cyprien Bunani

Chief Executive Officer

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 N.B Only the shortlisted candidates will be contacted for the next stage of the process.

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1. JOB ANNOUNCEMENT

N.B Only the shortlisted candidates will be contacted for the next stage of the process.

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Title: Monitoring, Evaluation and Learning Specialist (MEL)

Terms of Reference Monitoring, Evaluation and Learning Specialist (MEL)

Location: Kigali- Rwanda with frequent travels to implementing Districts.

Reporting: The Monitoring, Evaluation and Learning Specialist (MEL) will report to the Project Coordinator

Project name: SERVE Project”

Description:

The MEL Specialist will be responsible for developing and managing M&E activities for a high-quality results-oriented of “Supporting and Enhancing Resilient and Viable Employment Opportunities (SERVE) project”. The MEL Specialist will supervise and oversee the implementation of the program’s M&E activities and data reporting requirements and on M&E matters and any external evaluation contractors throughout the life of the project. The MEL Specialist will have overall responsibility for assuring that all M&E requirements are fulfilled to achieve the best result

The MEL Specialist will provide strategic and technical direction and oversight to policy and action-oriented monitoring and learning by project staff, grantees, and international partners to strengthen local capacity to inform policy around AMIR program. The MEL Specialist will lead the project learning agenda, design and implement evidence-based policy advocacy and global learning. The MEL Specialist will provide oversight for the development of the MEL system to ensure data quality and collaborative learning and adaptation throughout implementation sharing learning and providing evidence to drive the project forward to achieve meaningful and sustainable impact.

The MEL Specialist’s role will be done in 10 project implementation Districts that include; Rulindo ,Gakenke in in Northern Province; Kayonza, Rwamagana, Ngoma, Kirehe in Eastern Province; Nyamagabe, Huye in Southern Province; and Nyabihu ,Rubavu in Western Province.

Responsibilities:

Monitoring and Evaluation

• Develop and steer the implementation of the AMIR program monitoring and evaluation plan;
• Design monitoring and evaluation tools and processes
• Ensure timely collection, verification and analysis of data for all program indicators and their timely delivery for quarterly and other required reports
• Monitor project progress toward results
• Supervise timely and accurate reporting of quantitative and qualitative data by program implementing partners, in cooperation with program staff
• Validate data from program partners and staff, including through field monitoring visits
• Prepare interpretation tools (e.g. tables and charts) of data extracted from the project database and MIS platform as needed
• Design/update data collection instruments, schedules, analysis methods and applied technologies
• Develop capacity of implementing partners to institute appropriate M&E systems within their organizations
• Identify, document and share learnings acquired as a result of M&E to inform program planning
• Lead the collection and finalization of the AMIR program baseline survey
• Provide technical advice to program managers to identify learning gaps and learning needs and develop an associated learning plan
• Contribute to the development of a strategic action research plan
• Lead the development and implementation of the MIS platform ensuring maximum benefit for project learning
  
  
  

Learning and Data information:

• Ensure relevant data, best practices and lessons learned from other projects and other country-level initiatives to ensure that information and learning is informing Learning and programming
• Oversee on data integrated approach within the project liaising with government, and private sectors partners
• Ensure teams and stakeholders are trained on installation and operation of MIS system in given Model;
• Ensure monitoring, evaluation and follow-up of the use and results of MIS system at all levels
• Ensure development of MIS Database User Manual and disseminate;
• Ensure to date on information related to program objectives such as online data, publications, research, etc. and ensure the project team is informed.

Team collaboration coordination:

• Build the capacity of staff and partners to assist in data collection and M&E reporting
• Supervise team members to complete projects within deadlines.
• Collaborate with other project staff, stakeholders to deliver far-reaching results and impact in line with program expectations
• Provide technical support on program activities to ensure the quality, timeliness, and efficiency of all activities.
• Ensure program staff, partners on activities related to monitoring and evaluation, assessments and evidence gathering.
• Capacity building to teams on effectively executing the desired outcome.

Internal coordination and collaboration:

• Coordinate and leverage AMIR program results with other initiatives.
• Ensure quarterly and annual reports to donors;
• Coordinate and collaborate closely with Program Team, home office and field office.
• Other duties as assigned by the Project Coordinator.

Required experiences and skills:

• Bachelor’s degree in statistics, Applied Mathematics, economics, or a related field, specialized training/certification in monitoring & evaluation preferred.
• At least five years of related M&E experience, including experience and/or technical knowledge in the design and management of development projects.
• Advanced computer skills in Microsoft Word, Advanced Excel, and PowerPoint, preferred skills in Python, SPSS, STATA
• Experience working with at least one ODK-based platform (such as Kobo, Survey CTO, ODK)
• Strong presentation and facilitation skills, with the ability to represent the project in public forums
• Strong management, communication, and negotiation skills and the ability to collect data among a number of partners
• Excellent written and oral communication skills in English
  
  
  

How to apply

Interested and eligible applicants should submit the following documents to info@amir.org.rw not later than 30^th September 2024 at 5:00 pm.

Send the documents as one folder in PDF Version:

• Motivation letter explaining your suitability for the position,
• Curriculum vitae with 3 referee names
• National ID.
• Copies of the Academic documents (Notified documents).
• Criminal record document.

 Only Shortlisted candidates shall be contacted for the interview.

Done at Kigali on 23 September 2024.

AMIR MANAGEMENT

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JOB DESCRIPTION:   ASSISTANT FOOD & BEVERAGE MANAGER

Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational and Financial Principles and the

components involved in the day to day operations of the Food & Beverage Departments.

• Timely analysis of Food & Beverage Prices in relation to competition.
• Establishing targets, key performance indicators, schedules, policies and procedures.
• Identify customers’ needs and respond proactively to all of their concerns.
• To co-ordinate with all Conference group planners, their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements, the chief is to be included in food related discussions.
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Share accountability for Food and Beverage control and the related results.
• Contribute to producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget.
• Assists to compiling an annual financial budget for the F&B department with the input of the General Manager.
• Together with the F&B Manager organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards.
• Be completely familiar with all menu’s, beverage lists and service offerings to provide prompt and efficient service of all meals, functions and beverages to the required operating standards.
• Assist with waiter service to Guests, advising Guests on menu and wine choices.
• Notify the F&B Manager and General Manager of any complaints that were received and how they were solved.
• Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene.
• Conduct stock takes of the department as per company policies and procedures.  Assist with the preparation of reports timeously.
• Assist with maintaining inventories and par stocks for all areas and assist with placing orders based on business needs and budgetary concerns.
• Ensure that consumable and non-consumable goods are taken care of and correctly stored.
• Ensure that the POS systems operates effectively and accurately, are programmed correctly and all billing in the department accurate and precise.  Report and action any discrepancies immediately.
• Responsible for shift cash ups and that all monies, paperwork and POS reports are formulated and submitted to the finance department as per company policy.
• Suggest any improvements that could be made to improve existing systems and procedures.
• Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
• Complete all duties and ensure a concise hand over.
• Respond to any reasonable tasks as assigned by superiors.
• Guest needs and requests are anticipated and acted upon immediately in an efficient manner.
• Lead by example when attending to guest requests.  Show efficiency in constantly striving to provide Total Customer Satisfaction
• Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
• Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times.
• Is familiar with all equipment relating to the Conferencing functions (e.g. Projector, Wifi, Web camera, microphone).
• Assists in keeping records and maintaining filing systems within the Food and Beverage Department.
• Ensures that the restaurants & Bars is ready for guests by checking overall condition of guest areas regularly.
• Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes
• Answers questions about menu items, ingredients, and pricing.
• Processes cash, credit card or MOMO payments and returns change to customers if necessary.
• Confers with team members regarding last minute arrangements to co-ordinate with kitchen production.
  
  
  

GUEST SATISFACTION

Ensures that all guests are welcome in a professional, efficient and courteous manner.

• Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
• Greets guests in a warm and friendly manner.
• Answers calls in a professional manner and within 3 rings.
• Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
• To have thorough knowledge of all facilities and services offered by the lodge.
  
  
  

RESPONSIBLE BUSINESS

• Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
• Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
• Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
• Work closely with the hotel in participating where possible in community-based projects.
• Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
• Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
• Actively participate in the Food & Beverage waste program of the Hotel.
  
  
  

HEALTH AND SAFETY

• Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
• Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures
• Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures
• Ensures that all potential and real hazards are reported and reduced immediately.
• Fully understands the hotel’s fire and emergency Policies & Procedures.
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
• Stimulates and encourages a general awareness of health and safety.
• Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
• Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
• Act as employee representative on the Health & Safety committee.
• Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene
  
  
  

HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

• Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
• Be familiar with the company’s Disciplinary codes.
• Contributes to identifying and implementing employees training schemes to ensure that standard company operating standards and procedures and employment equity targets are met
• Completes specified employee appraisals at regular intervals.
• Share responsibility for performance management of departmental staff.
• Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
• Attends training as and when required.
• Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
• Attends all relevant departmental meeting or other relevant scheduled meeting.
  
  
  

Other Special Requirements

• To perform other reasonable duties as directed by your immediate Manager.
• To be available to work overtime at the request of Management.
• Bachelor Degree in Hospitality/Diploma in Hospitality
• Minimum 3 years’ experience in Food & Beverage experience
• At least over two years in supervisory experience
• Excellent customer service skills and the ability to communicate well with guest
• Ability to lead the team and to step in in the absence of Food and Beverage Manager
• Ability to provide guests with up-to date information and directions
• Ability to resolve team conflicts

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 29^th September 2024 at 05:00 pm via the mail: daniel.nsengiyera@mantiscollection.com 

The Management

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Recruitment of Malaria SBC Zone Coordinator for the Implementation of Malaria SBC Strategic Interventions by Pro-Femmes/Twese Hamwe

Background

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at the advancement of women’s status, peace, and development. It was established in October 1992 and currently represents 52 member organizations within the country. The mission of Pro-Femmes/Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic political, and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of sustainable human development approach based on gender equality and a culture of peace, justice and human rights.

To achieve her mission of promoting the socio-economic status of women and the entire family, PFTH secured funding from the Rwanda Biomedical Centre (RBC) /Single Project Implementation Unit (SPIU Malaria & Other Parasitic Diseases Division) to implement SBC National Extended Malaria Strategic Plan 2020-2027-. The goal of the SBC project is to ensure that at least 85% of the population at risk adopts accurate and consistent practices and behaviors related to malaria control interventions. The project is implemented in the Northern Province. It is in this regard that PFTH wishes to recruit a well-qualified and experienced person for the position of “Malaria SBC Zone Coordinator’ to support the implementation of the Malaria project activities at district and community levels in the Northern Province.

Title: Malaria SBC zone Coordinator (2 positions)

Reports to: Provincial Coordinator

Workstation: Northern Province, Rwanda

Duration of Contract: One Year renewable depending on availability of funds

Education

Bachelor’s degree in relevant fields (Public Health, Health Education, Nursing, Epidemiology, Community Health, Social Sciences or other related fields)

Qualifications

• Strategic thinking with problem-solving skills
• General knowledge of malaria prevention and case management
• Team working and organization skills in public health-related domains
• Proven experience of 3 years in working with communities would be an added value
• Fluency and writing skills in English and Kinyarwanda are required for reporting purposes
• Panning and team organization skills
• Good communication skills with Fluency and community mobilization skills
• Excellent analytical and advocacy skills are desirable
• Experience in providing administrative leadership and support to work teams
• Proficiency with Microsoft Excel, Word, PowerPoint, or similar software
  
  
  

Responsibilities

Under the overall supervision of the Malaria Provincial Coordinator, the Malaria Zone Coordinator will be responsible for the following:

1. Follow up closely on the Implementation of the Annual Work Plan about Malaria SBC interventions
2. Participate in the annual planning process and provide technical support for Malaria SBC interventions in the catchment area.
3. Ensure the Coordination of Malaria SBC Activities (Prevention, Vector Control, and Case management-related activities) implementation at the District and Community Levels.
4. Collaborate with the Malaria Provincial Coordinator and RBC/Malaria District Supervisors to ensure Local Leaders, Health Facilities, and Communities are fully engaged in Malaria Control.
5. Organize meetings with Local Leaders, Health Facilities Leaders, CHWs, and other relevant stakeholders to improve awareness and implementation of Malaria SBC Strategies at the zone level.
6. Coordinate Malaria SBC activities implementation in the catchment areas
7. Represent the CSO daily in the districts of deployment
8. Coordinate Monitoring and Evaluation of Malaria SBC implementation activities
9. Collaborate with Malaria Provincial Coordinator and CSO Malaria SBC Officer to design and implement innovative malaria control interventions at the district level.
10. Prepare and submit monthly, and quarterly reports from the assigned District to the Malaria Provincial Coordinator.
11. Review technical reports from all health facilities in the catchment area and provide feedback.
12. Ensure close follow-up of the implementation of recommendations.
13. Participate in monthly and quarterly evaluations of Health Facilities and Community Health Workers.
14. Document best practices or most significant success stories of the project activities
15. Carry out other tasks to support the project efforts as assigned
16. Provide administrative support as needed
    
    
    

Job application

Interested candidates should send their application enclosed with a cover letter, Curriculum vitae, academic documents, and other certificates to the Chairperson of PRO-FEMMES/TWESE HAMWE and deliver in hard copy to Pro-Femmes / Twese Hamwe’s office located next to Gahanga Sector Offices, Kicukiro district, City of Kigali by 4:30 pm, not later than Wednesday, 2^nd October 2024.

N.B:

1. Only short-listed candidates will be contacted for a written test.
2. Female candidates are encouraged to apply

Kigali, 20^th September 2024.

Emma Marie BUGINGO

Executive Director

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JOB ADVERTISEMENT

About Chancen International

 Main Job Purpose:

We are seeking a dedicated People & Culture Officer to assist the People & Culture Manager in delivering human resources services and ensuring adherence to HR policies across our organization. The ideal candidate will focus on Rwanda but also collaborate with country teams in South Africa, Kenya, and Ghana to implement and support People & Culture processes. This role is perfect for someone passionate about employee engagement, development, and fostering a positive organizational culture.

Roles, Responsibilities, and Duties

HR Policy and Compliance:

• Support the People & Culture Manager in the implementation and application of HR policies and procedures across the organization.
• Ensure compliance with local labor laws and regulations in South Africa, Kenya, and Ghana.
• Provide guidance to employees on HR policies and procedures, addressing any issues or questions that arise.

Recruitment and Onboarding:

• Assist in the recruitment process by preparing job advertisements, screening resumes, and coordinating interviews.
• Facilitate the onboarding process for new hires, including orientation sessions and documentation.
• Maintain communication with candidates throughout the recruitment process.
• Work closely with country teams to understand specific recruitment needs and offer support where needed.
  
  
  

Employee Records and Administration:

• Maintain and update employee records, ensuring accuracy and confidentiality.
• Assist in the preparation of HR reports and analytics related to employee data and metrics.
• Support the administration of employee files, ensuring compliance with legal and organizational requirements.

Employee Relations and Engagement:

• Assist in managing employee relations by addressing and resolving employee concerns, grievances, and conflicts in collaboration with the People & Culture Manager.
• Support initiatives to enhance employee engagement and satisfaction, working closely with country teams to implement tailored programs and activities.
• Promote a positive organizational culture and contribute to the development of employee engagement strategies.

Training and Development:

• Coordinate and support training and development initiatives, including identifying training needs, scheduling sessions, and tracking attendance.
• Collaborate with country teams to ensure that training programs are relevant and effective in meeting local needs and enhancing employee skills.

HR Support for Shared Services:

• Provide HR support to shared service teams in South Africa, Kenya, and Ghana, ensuring consistency in HR processes and practices.
• Act as a liaison between the central People & Culture team and regional teams, facilitating effective communication and collaboration.

Employee Benefits and Culture Building:

• Assist in the development and implementation of employee benefits programs and initiatives to support overall employee well-being.
• Contribute to culture-building efforts by promoting organizational values and supporting activities that strengthen the company culture.

Other People & Culture Duties:

• Participate in various People & Culture projects and initiatives, including organizational development and diversity and inclusion programs.
• Provide administrative support and assist with any other People & Culture tasks as needed by the People & Culture Manager.
  
  
  

Additional Tasks:

• Should be ready to do any other task assigned to him/her by their line Manager
• Be flexible to support other departments in handling tasks in a team as assigned to him or her by the line Manager

Educational Qualifications and Minimum Requirements

• Must have a Diploma or bachelor’s degree in Human Resources Management, Finance, Business Administration, or related field.
• Must have 3-5 years in 3 years of experience in HR or administrative roles, with a focus on supporting HR functions. Strong organizational, communication, and interpersonal skills are required.
• Ability to work independently and manage multiple priorities is required.
• The ability to work with Google Suite and Excel is required.
• Knowledge of HR software is an advantage.
• International working experience is an advantage.
  
  
  

How to Apply:

• Qualified and Interested Candidates should send their applications which contain a resume with the email address, contact, qualifications, a cover letter, and academic certificate
• Interested candidates should send their cover letter and well detailed CV no later than 4th October 2024 at 5:00 pm via the apply button below.
• Only shortlisted candidates will be contacted.

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