JOB DESCRIPTION: MEDICAL MANAGER

Department: Medical

Reports to/supervisor: Rwanda Country Programs Manager

Duty Station: Kigali Country Head Office

Prepared by: Country Program Manager and Regional HR

Approved by: Africa Bureau Chief

JOB SUMMARY:

The Medical Manager directly oversees all medical activities of AHF Rwanda country program in all collaborative sites and respective districts.

A Medical Manager ensures delivery of high-quality HIV Prevention, care and treatment services for all patients achieved by ensuring supervision and support for the Regional Medical Officers, Regional Nurse Mentors as well as seconded staff through regular mentorship, coaching and training. He is the technical liaison person between AHF Rwanda and 11 districts. He/she is directly responsible for ensuring quality health care for PLHIV and set-up/ implementation of quality-of-care initiatives are implemented compliance with national and WHO/ International guidelines. He/she identifies performance improvement areas, formulates recommendations, and oversees implementation of necessary changes.

He/she must ensure compliance to AHF clinical principles, guidelines and SOPs including adherence to professional ethics guidelines for the relevant bodies. He/ she is tasked to bring together and maintain a strong team of providers and partners across the network of sites and districts where AHF operates.

He/she also deputizes the Country Program Manager in his absence or when delegated to perform in his capacity.

Reporting relationships:

The MD has a primary obligation to the AHF Rwanda Program as a whole and reports to the Country Program Manager with a dotted line to Senior Director of Quality Management and Medical Logistics for Africa Bureau.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

MAIN FUNCTIONS OF A NATIONAL MEDICAL Manager

• He/she leads the medical department for the Country program and therefore, he is expected to uphold and respect the values, vision and mission of the program.
• Is responsible for activities related to the delivery of medical care and clinical services such as cost management, utilization review, quality assurance, and medical protocol development.
• Oversees the activities of medical staff including regional medical managers, Nurse mentors, consultants as well as the bucket staff to include the recruiting and credentialing processes.

Leadership and Management

• As Senior manager, he/she oversees AHF medical Country operations in all the designated regional sites and supports the Regional Medical Officers to efficiently and effectively deliver quality clinical services in the regions.
• Supports HIV Preventions interventions and ensures linkage of clients tested into care and treatment program through well-established processes of patient linkages and service integration. Additionally, he/ she ensures full cooperation across other technical departments namely Prevention, monitoring and evaluation, advocacy and policy development as well as any others.
• Attends key technical partners’ meetings and provides feedback to management through the Country Program Manager.
• Ensure that staff are trained to acquire the necessary skills, arranges staff supervision, mentorship and CME activities are conducted in all sites and participates in the facilitation of external CME sessions if and when available.
• He participates in staff needs assessment, recruitment and induction of new clinical staff.
• Participates in setting performance management, including planning, appraising, disciplining, addressing complaints and resolving problems of employees under his/her supervision.
• As a Medical managers, he/she is supposed to ensure that he participates in the program expansion and ensures that he identifies potential districts for expansion and he accordingly informs the Country Programs Manager.
  
  
  

Clinical Responsibilities:

• Ensure standard quality of clinical services at all AHF supported sites in the region.
• Provide periodic comprehensive support supervision, mentorship and supervision using the tools provided by AHF Africa Bureau.
• Promotes the implementation of standard operating procedures (SOP) for all activities relating to good clinical practice, high level quality of care and ensure functional QI teams are in existence at all site level
• Ensures optimal operations of pharmacy & laboratory services, including functioning of sample referral networks at a country level.
• Provide on-site technical support and mentoring to doctors, nurses, and other clinical staff working in the different facilities in the region to ensure continuous growth and learning.
• Oversees the timely collection, compilation and reporting of routine and specific data to guide decision making at site regional and country program level supported by M&E Teams.
• Ensure that Regional Medical Officers are able to identify early warning resistance indicators and intervention strategies implemented on time.
• Participate in the elaboration and monitoring of annual targets and ensure that they are achieved in all regional sites
  
  
  

Supervisory / staff development/ collaborative duties and responsibilities:

• Support the development of work plans and budget and monitor progress on implementation, present monthly cash calls.
• Supports in addressing complaints and resolving complaints and problems of staff
• Address emergency issues and supports physician and health worker’s education.
• Manage community relations at program level and handles physician and health worker staff behavior and impairment issues.
• Identify and promote operational research at site level and build capacity among the staff in case presentations and elaboration of scientific papers.
• Take lead in technical collaborative engagement with MoH, RBC and other HIV strategic/ implementing partners to support quality delivery of HIV services.

Participation in AHF Meetings/Committees including:

• Weekly Senior Leadership Meeting
• Monthly Medical departmental,
• Regional weekly and quarterly all staff meetings
• Regional Medical managers meeting
• Quality improvement meetings
• General Staff Meeting
• CME activities and conferences.
• Partnership/stakeholders meetings both at National regional, district and local level.
• Other meetings as may be assigned.
  
  
  

Competency:

• To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Design – Demonstrates attention to detail.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
• Technical Skills – Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Visionary Leadership – Displays passion and optimism; Inspires respect and trust.
• Change Management – Communicates changes effectively.
• Leadership – Exhibits confidence in self and others; Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner.
• Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Innovation – Meets challenges with resourcefulness; Generates suggestions for improving work.
  
  
  

Education and Experience

• Must be a medical doctor from a recognizable institution. Additional qualification with Masters in Health systems management, public health or Epidemiology will be an added advantage.
• Ten years medical/health service experience preferred with a sound knowledge of basic medical disciplines to allow for accurate diagnosis and appropriate management of clinical problems.
• Demonstrated 7 years or more of recent experience with HIV/AIDS treatment; 5 years minimum of administration and program management experience with knowledge of clinical protocols and procedures in the management of HIV related diseases.
• Experience in planning and budgeting required.
• Experience in continuous quality assurance and improvement practices required.

Computer Skills

• Proficiency in MS Word, MS Excel, MS PowerPoint.

Other Skills & Abilities/Qualifications

• Excellent interpersonal and written communication skill
• Sensitivity to issues surrounding HIV and AIDS.
• Demonstrates flexibility and willingness to provide coverage at other AHF sites upon request.

Certificates, License and Registrations

• Must have a Valid medical practice Registration/license to practice with relevant regulatory bodies in the country (i.e.: Rwanda Medical and Dental Council).
  
  
  

How to apply

Submission of applications includes:

• a 1-page Cover letter, an updated CV and names, title, and contacts of three professional referees and copies of qualification certificates.

Should be submitted via e-mail: africa@aidshealth.orgwith subject MEDICAL MANAGER.The deadline for submission of applications is 05 January 2025 at 23:59hrs.

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Job Title: Monitoring, Evaluation, and Learning (MEL) Lead

Location: PFTH Head Office with Frequent travel to the field
Reporting to: Director of Programs
Job Type: Full-time
Background

Pro-Femmes/ Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at the advancement of women’s status, peace, and development. PFTH was established in October 1992 and currently represents 51 member organizations within the country. The mission of Pro-Femmes/Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic political, and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of sustainable human development approach based on gender equality and a culture of peace, justice and human rights.

For Improving Program Effectiveness, Data-Driven Decision Making, Accountability to Stakeholders, Ensuring Gender-Sensitive Impact Measurement, and Building Organizational Learning, PFTH is hiring qualified staff to fill the position of MEL (Monitoring, Evaluation, and Learning) lead.

Job Overview:

The Monitoring, Evaluation, and Learning (MEL) Lead will play a critical role in designing and implementing monitoring, evaluation, and learning frameworks for programs and projects. The MEL Lead will ensure the development of high-quality data systems and promote the use of data-driven decision-making. The role requires strategic planning and hands-on implementation to track program impact, facilitate learning, and contribute to program improvement.

Key Responsibilities:

Monitoring & Evaluation:

• Develop and implement comprehensive Monitoring and Evaluation (M&E) frameworks, tools, and systems for programs and projects.
• Lead the design of data collection processes, including surveys, interviews, focus groups, and other methodologies.
• Ensure regular tracking of program performance through performance indicators, baseline assessments, and end-line evaluations.
• Oversee data collection, entry, management, analysis, and reporting across all programs and Projects within the organization.
• Ensure the accuracy, validity, and reliability of M&E data collected by the organization.
  
  
  

Learning & Reporting:

• Design and lead projects’ learning initiatives to capture and share lessons learned across the organization and with stakeholders.
• Facilitate the creation and dissemination of learning materials such as case studies, best practices, and success stories.
• Provide leadership in identifying and exploring key learnings to inform ongoing program improvement.
• Prepare regular reports, including progress updates, evaluation reports, and donor reports, ensuring timely submission.
  
  
  

Capacity Building:

• Build the capacity of PFTH’s staff and member organizations in monitoring, evaluation, and learning practices through training and mentorship.
• Provide technical support to teams for program design, indicator development, data collection, and evaluation planning.

Collaboration & Stakeholder Engagement:

• Work closely with Project coordinators, M&E officers, and other teams to ensure M&E plans align with project goals and donor requirements.
• Engage with external stakeholders, including donors, partners, and beneficiaries, to gather feedback and inform learning processes.
• Represent the organization at relevant forums and meetings focused on M&E and learning.

Required Qualifications:

• Education: Bachelor’s degree in Monitoring & Evaluation, International Development, Statistics, Economics, Social Sciences, project management, or a related field. A master’s degree is preferred.

Experience:

• Minimum of 5 years of professional experience in monitoring, evaluation, and learning in NGOs (local or international development contexts).
• Proven experience in developing M&E frameworks, conducting evaluations, and promoting learning initiatives.
• Experience working with data analysis software.
• Strong experience in working with qualitative and quantitative data collection methodologies.v
  
  
  

Skills & Competencies:

• Strong analytical skills and ability to interpret complex data.
• Proficiency in data management systems and tools, including Excel and M&E software.
• Strong project management skills, with the ability to lead teams and work under pressure.
• Excellent communication and report-writing skills.
• Knowledge of donor requirements and global best practices in monitoring, evaluation, and learning.
• Demonstrated ability to work in multicultural teams and engage with various stakeholders.

Application Instructions:

 Interested candidates should send their application enclosed with a cover letter, Curriculum vitae, academic documents, and other certificates to the Chairperson of PRO-FEMMES/TWESE HAMWE and deliver in hard copy to Pro-Femmes/Twese Hamwe’s office by 19^th December 2024 at 4:00 pm

PRO-FEMMES/TWESE HAMWE head office is located next to Gahanga Sector Offices, Kicukiro district, City of Kigali.

N.B:

1. Female Candidates are encouraged to apply
2. Only short-listed candidates will be contacted for a written test.

Kigali, 3^rd December 2024.

Emma Marie Bugingo

Executive Director

Pro-Femmes/Twese Hamwe

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CAREER OPTIONS AFRICA GROUP

www.careeroptionsafricagroup.com

www.hreastafrica.com

SALES MANAGER – RWANDA

Background Information

Career Options Africa Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan.

Our client, located in Kigali, Rwanda, is actively seeking a dedicated and knowledgeable sales manager professional to join their exceptional team.

THE JOB

As the Sales Manager, you will ensure end-to-end management of all KP accounts within the portfolio, Provision of professional hygiene solutions to KP customers, whilst meeting overall KP Divisional Sales and Debt targets on a month-on-month and YTD basis. Focusing upon business development through introducing new products to existing clients by range and cross selling and prospecting for new customers. Ensuring the company’s objectives are met and set targets are achieved, whilst continuing to provide excellent customer service to all clients by making sure any representation made on behalf of the company is of impeccable standards, ensuring their effective management, growth and development of KP accounts. Managing the Consumer Sales Account Developer by tracking KPIs, coaching, performance reviews and supporting in issue resolution and guidance.

MAIN TASKS AND RESPONSIBILITIES.

• Manage a portfolio of KP accounts ensuring continuous growth in sales and achievement of targets is a must, debt collection and cross selling product range, continually expanding by region.
• Undertake account and relationship management by providing information regarding hygiene solutions and training developments.
• Managing debt collection, by ensuring all accounts operate within their agreed credit limits, and all receivables are collected within agreed date of statement.
• Undertake customer visits via a predetermined itinerary – 20-day planner, ensuring positive one-on-one relationships with key personnel, top to bottom, to maintain customer satisfaction.
• Guide Distributor Sales Representatives and manage Account developer, ensuring set targets are in place and are achieved by providing the necessary support.
• Schedule monthly distributor performance review meeting and ensure all involved parties attend and are adequately prepared.
• Attend any scheduled distributor cross functional team business review meetings and ensure all issues impacting the business are considered and action agreed on are carried out before meeting within agreed timeframes.
• Aligning with the distributor and Account development teams on the reports required and ensuring that the reports are accurate, beneficial and shared with insights and recommendations as per agreed timelines
• Managing stocks at all times at customers premises, product performance to meet customers’ expectations and on-time re-ordering.
• To work with the Finance department to ensure all customers’ accounts are fully reconciled with appropriate credit limits and all statements are distributed on time all the time.
• To work with the invoicing and dispatch teams simultaneously, establishing stock availability to meet daily orders, on-time delivery of orders and arrange alternatives such assisting in making urgent customer deliveries if necessary.
• To proactively resolve problems both common and unusual in nature, consulting the HOPS for further guidance when policy decisions are to be made.
• To maintain the strictest level of confidentiality and professionalism when dealing with information concerning the Company including salaries, company performance, pricing policies, marketing plans, new products development and any other information.
• To conduct continuous competitor product and pricing surveys within the division
• Application service sheets filling for top 20 customers on a month-on-month basis
• Periodic KP customer training on hygiene solutions
• Timely provision of daily customer visit reports, actions, 20 day planners via Zoho CRM.
• Performance reports – done monthly on debt factor, new business development and sales achievement versus target
• Perform any other duties that may be assigned to you by your supervisor
  
  
  

QUALIFICATIONS

The job holder should have the following qualifications.

1. Bachelor’s degree in Sales and Marketing or related field.
2. At least 3 years’ experience in sales and marketing or related field
3. Must have a valid driver’s license
   
   
   

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

• Excellent interpersonal and communication skills
• Ability to work under pressure to meet set deadlines while ensuring set objectives are achieved.
• Excellent problem-solving skills.
• Good leadership skills
• Team player
  
  
  

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering a competitive salary and benefits package commensurate with experience and qualifications.

HOW TO APPLY

Visit www.careeroptionsafricagroup.com and www.hreastafrica.com for more details on this position.

Send CV only to recruitment_rw@careeroptionsafricagroup.com by 20^TH December 2024 subject heading, as SALES MANAGER-RWANDA. However, applications will be reviewed as they are received, and qualified candidates called for an interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.

Candidates who do not hear from us by this date should consider their applications unsuccessful.

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JOB ADVERTISEMENT:

Background:

KT Rwanda Networks, Ltd (“KTRN Ltd”) is a licensed company that has been incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing & installing 4G LTE advanced technology within Rwanda.

In order to effectively accomplish its business objectives, KTRN Ltd is looking for a qualified and competent candidate to fill the vacant position below:

Position: Information Security Manager (1)

Key Responsibilities:

• Lead KTRN Information security team in complying with internal security regulations, Policies, procedures and International information security standards and controls.
• Keep KTRN IT, IP & LTE related operations aligned with ISO 27001 certified and other international standards bodies.
• Review of KTRN Network and information system infrastructure to ensure that it complies with security regulatory requirements.
• Performing analysis of network security needs and contributes to design, integration, and installation of hardware and software in regards to security.
• Maintaining and administering perimeter security systems such as UTM firewalls and intrusion detection systems;
• Timely update and enforce ISMS companywide for Regulatory and compliance purposes
• Daily operate and maintain the anti DDoS, Antispam, firewalls, anti-virus, authentication, IDS and IPS operations.
• Support and manage all technical aspects of security controls for a multi-location environment.
• Vulnerability assessment and pen testing using NESSUS pro, Metasploit, Nmap, Wireshark and OpenVAS.
• Intrusion detection and network security monitoring using OSSIM SIEM, ZABBIX, EDR
  
  
  

Qualifications, Experience, Skills & Competencies required:

• Masters or Bachelor’s degree in Computer Science, Information Security, a related technical field or equivalent experience.
• Strong understanding of endpoint security solutions to include File Integrity Monitoring and Data Loss Prevention
• Minimum 5 years of networks management experience in a technological institution preferably in Telecommunication business;
• Ability to be a team player and approved integrity.
• Strong knowledge of Linux/Unix & Windows Server Administration and troubleshooting
• Understanding of common vulnerabilities in web and mobile applications
• Interest in both breaking and building applications and systems.

Certifications: At least have CCNP, MCSE, RHCE, CEH, ISO27001 Lead audit, CISA, CHFI, CISSP, CLEH.

Interested candidates who meet the above requirements should submit their application letters accompanied with their CVs and copies of certified Degree(s) online addressed to the Human Resources management of KTRN, located at KG 7 Avenue, 7^th Kigali Heights, to the below email: recruits@ktrn.rw

The deadline for submission of applications is scheduled on 11^th/12/2024. Only at 5pm shortlisted candidates shall be contacted.

KTRN Management

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JOB ADVERTISEMENT:

Background:

KT Rwanda Networks, Ltd (“KTRN Ltd”) is a licensed company that has been incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing & installing 4G LTE advanced technology within Rwanda.

In order to effectively accomplish its business objectives, KTRN Ltd is looking for a qualified and competent candidate to fill the vacant position below:

Position: FOC Engineer (1) – FOC Team

Key Responsibilities:

• Perform Fiber network expansion design and Planning.
• Effective coordination for the successful implementation of new Fiber installation projects and other related project.
• Coordination of preventive and curative maintenance across the whole fiber network.
• Be able to prepare quotations and drawings for new fiber installation.
• Ensure SLA to KTRN customers are met and follow up on customer notification.
• Provide advanced technical support for most critical faulty cases to the customers
• Plan for Fiber network maintenance and follow up the customer’s notifications of the downtime (if any).
• Work closely with the supervisor/ Line manager in long-term planning.
• Provide technical assistance and guidance for the new FOC projects implementation
• Perform Fiber optic cable installation activities that includes; splicing in manhole, Fiber terminations in ODF or OTP, ODF/OTP fixation, and ensuring the cable arrangement indoor/outdoor and in manholes.
• Testing on a variety of equipment and analyze results for future network plan.
• Ensure the documentation of FOC network routes are updated and accurate.
• Effectively supervise and monitor the sub-contractor’s/services providers’ activities and performances.
• Perform site surveys and prepare the bill of quantities and drawings for new fiber connections
• Any other duties that may be assigned by the supervisor.
  
  
  

Qualifications, Experience, Skills & Competencies required:

• Bachelor’s degree in Telecommunication, Computer Sciences, IT, or related field and having at least 3 years of experience in the installation of fiber optic infrastructure, and indicate reference companies where the FOC works were performed.
• At least A1 Certificate (Advanced Diploma) in Electronics, Telecommunications or related field and having at least 4 years of experience in the installation of fiber optic infrastructure, and indicate reference companies where the FOC works were performed.
• Having FOC troubleshooting skills; Analytical skills, Communication skills, and strategic thinking skills.
• Basic understanding of IP network topology.
• Be able to use all FOC technical tools like Splicing machine, OTDR, Power meter, Laser source, Fault locator.
• A person of proven integrity, highly motivated, innovative, and a team player
• Willing to work under pressure, during nights and weekends, and willingness to work in all sorts of weather.
• Ability to work independently, exercise good judgment and initiatives.
• Having good written and verbal communication skills.
• Should be fluent in English or French, with good communication skills of Kinyarwanda,
• Being available to start work immediately.
• Having certificate in Fiber Optic technology is added advantage.
• Having driving license of Category B would be added advantage.
• Have a good experience working with some designing tools like ACAD and Google maps.

Interested candidates who meet the above requirements should submit their application letters accompanied with their CVs and copies of certified Degree(s) online addressed to the Human Resources management of KTRN, located at KG 7 Avenue, 7^th Kigali Heights, to the below email: recruits@ktrn.rw

The deadline for submission of applications is scheduled on 11^th/12/2024. Only at 5pm shortlisted candidates shall be contacted.

KTRN Management

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HUMAN RESOURCES MANAGER JOB DESCRIPTION

HUMAN RESOURCES MANAGER

Urwego Finance is dedicated to providing financial services to the people of Rwanda and is motivated by Jesus Christ’s call to serve those in need, its mission is to achieve economic and spiritual transformation in the lives of the underserved, using financial services and tested training as we share Jesus Christ’s love.

Job Title: HUMAN RESOURCES MANAGER

Department: Human Resources

Reports to the: Director of Corporate Services

Location: Kigali.

JOB DESCRIPTION

1. The Human Resources Manager is charged

• Promote and fulfill the mission of Urwego Finance.
• To provide professional HR guidance and expertise to the Management Team and Urwego in general and to ensure compliance with all internal controls and local employment and labor regulatory policies, procedures, and practices.
• Develop and implement HR business plan, goals, and budget for HR functions and activities in line with corporate objectives.
  
  
  

2. HR DEPARTMENT MANAGEMENT

• Manage the day-to-day HR functions and activities and resolve any arising conflicts.
• Implement clear HR organizational structure and job descriptions including roles and responsibilities.
• Evaluate, monitor, and control HR performance against agreed-upon performance standards and take corrective action against significant deviations.
• Support Management in monitoring and controlling performance against agreed performance standards, in taking corrective action against significant deviations, and in recognizing and rewarding staff who meet or exceed performance standards.
• Direct and lead HR support staff, including recruitment, development, and performance assessment.

3. RECRUITMENT AND ONBOARDING.

• Ensure Urwego’s recruitment needs are met in a timely way.
• Develop and lead transparent, constructive, and effective recruitment processes that result in mission-aligned, motivated, and capable staff filling all open positions.
• Ensure effective onboarding of all new staff, including training in Urwego’s mission and culture as well as the competencies required to fulfil his/her role.
  
  
  

4. PERFORMANCE MANAGEMENT AND EVALUATION

• Maintain a consistent fair and transparent performance management process that motivates high performers and removes low performing staff in a healthy fashion.
• Develop and implement an appropriate performance evaluation form and system.
• Assist Management Team in setting up of annual performance targets for all staff.
• Administer annual and semi-annual performance review process, holding Management accountable for timely completion of requirements and collating, analyzing, and reporting results to Management, recommending follow-up actions where necessary.
• Assist Management to promote and increase the responsibilities of staff in-line with performance and potential.
• Assist Management to administer performance corrective actions and sanctions as necessary including probations, PIPs, warnings, confirmations, etc., tracking all such corrective actions to ensure compliance with Labor Laws and accountability for Management.
• Ensure Labor Laws are closely followed, and all administrative procedures are followed when dismissing staff due to Gross Negligence, Fraud, or consistent Underperformance.
  
  
  

5. HR ADMINISTRATION

• Walk the Talk. Set a precedent among the staff through personal example for healthy discipleship and Christian character.
• Encourage teamwork and the sharing of best practices amongst all HR staff.
• Coordinate with the Staff Development Officer to ensure that staff are adequately trained.
• Supervise HR administration functions including salary and benefits.
• Conduct cost/benefit analyses as-needed to assist Management in choosing the best option for benefits, types of contracts, etc.
• Monitor and report status of overall headcount budget and staff-related indirect and direct costs and take corrective action on negative variances including payroll, overtime, leave, pension, medical, relocation, and training/development.
• Monitor annual leave and ensure that staff take leave (and are able to take) the leave that is due to them.
• Facilitate and track all staff movement details such as new hires, transfers, contract renewals, resignations, dismissals, leave entitlements, etc.
• Administer Staff Loan program, ensuring all policies and procedures are adhered to and the Staff Loan portfolio has no PAR related to administrative gaps.
  
  
  

6. STRATEGY

• Work with the executive team to establish strategies for effectively managing staff and keep them engaged and committed to achieving the mission of the Bank.
• Promote a spirit of ownership and belonging – family rather than a workplace environment.
• Encourage a flat rather than a vertical relational hierarchy with the Bank structures.

7. POLICY AND PROCEDURE MANAGEMENT

• Maintain up-to-date HR policy and procedure manuals and ensure full awareness of these documents by all staff.

8. REGULATORY ALIGNMENT

• Ensure total compliance with local employment and labor laws, regulations in place, policies, procedures, and practices.

9. STAKEHOLDER AND PARTNER RELATIONSHIPS

• Ensure that there is a regular flow of communication with the Head of HR at HOPE International and other relevant stakeholders.
  
  
  

10. QUALIFICATIONS

• Personal confession of Christian faith and commitment to the Mission of Urwego Finance.
• Bachelor’s degree in human resources management, business, economics, and or related field.
• 5 or more years of experience in Human resource work, microfinance, international banking, or financial services sector.
• 5 years of management/leadership experience.
• Strong organizational skills, including effective time management and prioritization of competing demands/multiple deadlines.
• Demonstrated analytical and strategic thinking skills.
• Excellent written, verbal, and computer-based communication and presentation skills.
• Excellent cross-cultural listening, communication, and leadership skills.
• Demonstrated capacity to motivate, develop and lead others in a diverse and geographically distributed context.
• Advanced computer skills; and
• Strong English and Kinyarwanda language skills.
  
  
  

11. CORE COMPETENCIES

• Achievement Orientation – Set and meet aggressive commitments for self and others. Overcomes obstacles and accepts responsibility.
• Customer Orientation – Embodies a strong customer orientation and seeks new and better ways to serve end clients.
• Good Communicator – Communicates well, both verbally and in writing. Effectively conveys and shares information with others. Presents ideas clearly and concisely.
• Interpersonal Skills – Maintains positive working relationships with individuals and teams at all levels of the organization.
• Leadership Skills – Creates a culture of continuous development where employees feel ownership in what they do and continually improve themselves and the business.
• Critical Judgment and Decision-Making – Define issues and focus on achieving workable solutions to obstacles. Make sensible decisions on the basis of analysis and experience.
• Commitment – Commitment to the mission, values, and Christian motivation of the organization.
  
  
  

How to apply

All interested candidates fulfilling the above job requirements are requested to submit the following documents to urwegohr@urwegobank.com not later than 17^th December 2024. Please send documents as one folder with the position you are applying for as the subject.

• Application letter explaining your suitability for the HR Manager position
• Curriculum vitae (CV)
• Notarized copies of academic documents.
• 2 referees that are not blood relatives with their full address/contact.
• Church Recommendation.
• Statement of Faith.
• Copy of your National ID.
• Valid Criminal Record

Deadline for application: Tuesday 17^th December 2024 before 6 PM

Only shortlisted Candidates shall be contacted for the test and interview.

Best of Luck

Urwego Finance Management

Click here to visit the website source

1. Lab Technician

Recruitment of a full-time lab technician

The Protestant University of Rwanda (PUR) would like to recruit qualified, experienced, and competent Candidates to fill the post of lab technician

1. Lab Technician Job Description

Background

Lab technicians, also known as laboratory technicians, support laboratory-based scientific investigations by carrying out routine technical tasks and experiments. They prepare chemicals, lab equipment, and student drawers for the teaching lab, maintain laboratory facilities and stockroom for experiments, and plan laboratory exercises with faculty. Lab technicians work with laboratory equipment to analyse samples or substances, conduct tests on those samples or substances, and report on their findings.

Duties and Responsibilities

Sample Collection and Analysis:

• Collect water samples from various sources such as rivers, lakes, reservoirs, and treatment plants.
• Perform chemical, biological, and physical tests on water samples to assess parameters like pH, turbidity, dissolved oxygen, microbial content, and chemical contaminants.
• Prepare, label, package, and store samples for laboratory analysis
• Prepare laboratory protocols.
• Demonstrate knowledge of proper handling, packaging and storage of samples for laboratory analysis to ensure the safety of students and others.
• Perform and/supervise laboratory activities
  
  
  

Laboratory Management:

• Operate and maintain laboratory equipment, including spectrophotometers, spectrometers, chromatographs, and microscopes.
• Calibrate and standardize laboratory instruments to ensure accurate results.
• Maintain a clean and safe laboratory environment, following all safety protocols.
• Ensure the safety and maintenance of the laboratory equipments, tools and materials
• Maintain inventory of laboratory supplies, making orderings any time needed
• Receive and manage the day-to-day laboratory equipment, tools, materials and consumables
  
  
  

Data Recording and Reporting:

• Record test results accurately and maintain detailed laboratory logs.
• Prepare detailed reports of water quality assessments for internal use and regulatory submissions.
• Assist in the interpretation of data and provide recommendations based on findings.
• Issuing equipment, tools, components and materials to teaching staff, and students and maintaining appropriate records.
• Maintaining appropriate stock levels in the laboratory, carrying out stock checks and reporting any shortage to the direct supervisor
  
  
  

Quality Control:

• Implement and adhere to quality control procedures to ensure the accuracy and reliability of test results.
• Participate in regular proficiency testing and calibration exercises.
• Implement quality control measures

Research and Development:

• Assist in research projects aimed at improving water quality assessment techniques.
• Stay updated on new methods and technologies in water quality testing.

Training and Support:

• Provide training and guidance to junior laboratory staff and interns.
• Assist in developing standard operating procedures (SOPs) for laboratory tests and processes.
• Provide individual support for the students during practical work.
• Participate in transferring skills and knowledge to the community
• Assist students, lecturers and instructors to perform the necessary tasks while working in the laboratory
• Providing professional and technical advice to his/her supervisor
  
  
  

Compliance and Documentation:

• Ensure all laboratory activities comply with national and international water quality standards.
• Maintain proper documentation for audits and inspections by regulatory bodies.
• Conduct technical specification/terms of reference of training equipment, tools, and consumables
• Conduct a marketing survey of training equipment, tools and consumables
• Perform all other activities assigned by his/her direct supervisor
  
  
  

Lab Technician Requirements

Minimum qualifications:

Education:

• Master’s degree in Environmental chemistry, chemistry, water resources management, Water and sanitation technology or a related field with at least one year of experience in laboratory analysis preferably in water quality testing
  
  
  

Skills and Competencies:

• Proficiency in laboratory techniques related to water quality testing.
• Strong analytical skills with attention to detail.
• Familiarity with water quality standards and regulations (e.g., WHO, EPA).
• Good organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in using laboratory software and data management tools.
• Ability to work independently as well as in a team environment.
• A willingness to accept responsibility or to account for one’s actions
• Ability to work with others
• Commitment to continuous learning
  
  
  

Application documents required

Application files should contain the following documents:

1. Motivation letter in English addressed to the Vice-Chancellor of PUR
2. Curriculum vitae in English with three reference persons
3. Certified copies of university degrees, Transcripts and other certificates
4. Degree equivalence if the degree has been obtained abroad,
5. Copy of National ID
6. Two recommendation letters signed by former employees or professors
7. Any other supporting document deemed important by the applicant

N.B:

• The application must be done via the following link: https://forms.gle/RwRxHL2rFW4BpsbM9
• All documents must be scanned as one single document

The deadline for the application submission is 12^th, December 2024

Done at Huye, 03^rd, November 2024

Rev. Dr. Emmanuel Muhozi

Deputy Vice Chancellor for Administration and Finance

Click here to visit the website source

2. Administrative Assistant

Recruitment of an Administrative Assistant for the Graduate School of PUR

The Protestant University of Rwanda (PUR) invites applications for the position of Administrative Assistant at its Graduate School.

1. Background

The Graduate School at PUR aims to promote and support advanced education and research. As academic and administrative activities grow, there is a need to enhance operational efficiency and service delivery. To support these efforts, we seek an Administrative Assistant who will be responsible for ensuring smooth day-to-day administrative operations, assisting in managing student services and supporting academic staff and management within the Graduate School.

2. Purpose of the Position

The Administrative Assistant will provide comprehensive administrative support to ensure the smooth functioning of the Graduate School. This role is crucial in facilitating communication, managing documentation, assisting with the school’s logistics, and contributing to the overall efficiency of the Graduate School.

3. Key Duties and Responsibilities

The main responsibility of the Administrative Assistant will be to support the implementation and coordination of PUR’s master’s programs. Specific tasks include:

1. Schedule Management: Assist in managing schedules, coordinating meetings, and organizing events.
2. Communication: Serve as a point of contact for Graduate School members, students, and external stakeholders. Handle correspondence and inquiries related to the program.

1. Document Management: Organize and maintain both electronic and paper files. This includes maintaining accurate records such as student files (attendance, assessments, grades, etc.), program documents, and meeting minutes.
2. Data Management: Support the management of databases and ensure compliance with data protection regulations.

1. Data Collection & Reporting: Assist in collecting and analysing data related to the Graduate School for reporting and improvement purposes.
2. Event Management: Help plan and execute Graduate School events, workshops, and seminars.
3. Logistical Coordination: Coordinate logistics for classes, including room bookings and equipment requirements.
4. Clerical Support: Perform clerical tasks such as filing, photocopying, and managing office supplies.
5. Other Duties: Perform any other tasks assigned by the superior, as needed.
   
   
   

4. General Qualifications and Skills

1. Education: Minimum of a Bachelor’s degree in Education, Communication, Computer Science, Information Systems, or a related field, with proven competency in Management Information Systems (MIS) and e-learning platforms.
2. Interest in Education: Demonstrate a strong interest in educational quality development.
3. Multitasking: Ability to handle multiple tasks, work independently, and collaborate effectively.
4. Engagement: Willingness to actively participate in the social and spiritual life of the PUR community.
5. Employment Commitment: Willingness to commit to PUR exclusively, with no other employment during the tenure.
6. Flexibility: Ability to adapt to a dynamic working environment, with a possibility of working on weekends.
7. Experience: Previous administrative experience, preferably in an educational setting.
8. Results-Oriented: Strong focus on meeting deadlines and achieving objectives.
   
   
   

Additional Requirements:

• A background in educational technology is an added advantage.
• Female candidates are encouraged to apply.

5. Skills

1. Organizational Skills: Strong organizational and time management skills.
2. Interpersonal Skills: Proven ability to communicate and work well with individuals from diverse cultural backgrounds.
3. Communication: Excellent written and verbal communication skills.
4. Attention to Detail: High attention to detail and ability to maintain confidentiality.
5. Language Proficiency: Fluency in English (French proficiency is an added advantage).
6. Computer Literacy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with e-learning management systems.
7. MIS Familiarity: Familiarity with Management Information Systems (MIS) is an advantage.
8. Teamwork & Independence: Ability to work both independently and collaboratively within a team.
9. Multitasking: Ability to manage multiple tasks simultaneously.
   
   
   

6. Application documents required

Application files should contain the following documents:

1. Motivation letter in English addressed to the Vice-Chancellor of PUR
2. Curriculum vitae in English with three reference persons
3. Certified copies of university degrees, Transcripts and other certificates
4. Degree equivalence if the degree has been obtained abroad,
5. Copy of National ID
6. Two recommendation letters signed by former employees or professors
7. Any other supporting document deemed important by the applicant

N.B:

• The application must be done via the following link: https://forms.gle/cnhFy8C1qMeckxu67

• All documents must be scanned as one single document

The deadline for the application submission is 12^th, December 2024

Done at Huye, 03^rd, November 2024

Rev. Dr. Emmanuel Muhozi

Deputy Vice Chancellor for Administration and Finance

3. Lecturer of Mathematics

The Protestant University of Rwanda (PUR) would like to recruit qualified, experienced, and competent Candidates to fill the following post:

Lecturer of Mathematics

Duties and Responsibilities

Teaching and learning

1. Teach Mathematics related courses at the undergraduate level
2. Develop, review, and update course content to ensure it aligns with the current trends and the competency-based curriculum approach.
3. Supervise student research projects, internships
4. Provide academic advising and support to students.
   
   
   

Research and Publications

1. Conduct research in the field of mathematics or related areas.
2. Publish research findings in peer-reviewed journals and present them at conferences.
3. Engage in collaborative research with other faculty members and institutions.
4. Seek funding opportunities to support research projects.
5. Participate in community outreach programs organized by the university.
6. Provide consultancy services where applicable.
7. Attend and actively participate in departmental, faculty, and university meetings.
8. Contribute to the development of academic programs and strategic plans.
9. Participate in training, workshops, and seminars relevant to the discipline.

Note: The candidate with at least two years of teaching experience at Secondary school or University level is preferred, Strong knowledge of mathematical concepts and their applications, Excellent oral and written communication skills in both Instructional Languages, Commitment to teaching excellence and innovation, Active participation in faculty meetings, curriculum development, and institutional events under the faculty Leadership.

General Qualifications and skills

• Minimum of a Master’s degree in Mathematics
• Demonstrate interest in educational quality development and scientific research
• Computer literacy with E Learning Management Systems
• Ability to multi task, work independently and in a team
• Proven organizational, coordination and inter-cultural communication skills
• Readiness to participate actively in the social and spiritual life of PUR community;
• To be free from any employment or make a formal commitment to leave it once recruited by PUR
• Experience in educational leadership
• Experience of teaching in Higher Learning institutions
• Demonstrate flexibility in working environment
• Results-oriented with adherence to deliverables and deadlines
• Familiarity with the Management Information System (MIS) would be an added value
  
  
  

Application documents required

Application files should contain the following documents:

1. Motivation letter in English addressed to the Vice-Chancellor of PUR
2. Curriculum vitae in English with three reference persons
3. Certified copies of university degrees, Transcripts and other certificates
4. Degree equivalence if the degree has been obtained abroad,
5. Copy of National ID
6. Two recommendation letters signed by former employees or professors
7. Any other supporting document deemed important by the applicant

N.B:

• The application must be done via the following link: https://forms.gle/qFgBEuMDdHtZ7hbDA
• All documents must be scanned as one single document

The deadline for the application submission is 12^th, December 2024

4. Lecturer of Economics

The Protestant University of Rwanda (PUR) would like to recruit qualified, experienced, and competent Candidates to fill the following post:

Lecturer of Economics

Duties and Responsibilities:

Teaching and Learning

1. Prepare and deliver lectures, seminars, and workshops in Economics and related fields.
2. Develop and update course materials and syllabuses
3. Assess student performance through assignments, exams, and projects.
4. Use innovative teaching methods, including technology-enhanced learning, to improve student outcomes.
   
   
   

Research and Publication

1. Conduct research in Economics and related areas.
2. Publish findings in peer-reviewed journals and present at academic conferences.
3. Serve a university as required and requested by the supervisor.
4. Contribute to the organization and coordination of departmental events and activities.
5. Provide academic guidance and mentorship to students.
6. Supervise undergraduate research projects
7. At least two years of teaching experience in higher education.
   
   
   

General Qualifications and skills

• Minimum of a Master’s degree in Economics
• Demonstrate interest in educational quality development and scientific research
• Computer literacy with E Learning Management Systems
• Ability to multi task, work independently and in a team
• Proven organizational, coordination and inter-cultural communication skills
• Readiness to participate actively in the social and spiritual life of PUR community;
• To be free from any employment or make a formal commitment to leave it once recruited by PUR
• Experience in educational leadership
• Experience of teaching in Higher Learning institutions
• Demonstrate flexibility in working environment
• Results-oriented with adherence to deliverables and deadlines
• Familiarity with the Management Information System (MIS) would be an added value

Note: Strong knowledge in Economics with specialization in areas such as Development Economics, Econometrics, or Financial Economics. Experience in curriculum development and innovative teaching methods are an asset. Excellent communication and presentation skills in the instructional Language, Strong analytical and critical thinking abilities. Proficiency in research methods and statistical software (e.g., SPSS, Stata, or others updated soft). Commitment to the Christian values and vision of the Protestant University of Rwanda. Active participation in faculty meetings, curriculum development, and institutional events under the Faculty Leadership.

Application documents required

Application files should contain the following documents:

1. Motivation letter in English addressed to the Vice-Chancellor of PUR
2. Curriculum vitae in English with three reference persons
3. Certified copies of university degrees, and other certificates
4. Degree equivalence if the degree has been obtained abroad
5. Copy of National ID
6. Two recommendation letters signed by former employees or professors
7. Any other supporting document deemed important by the applicant

N.B:

• The application must be done via the following link: https://forms.gle/Guxgx3XVhatQ6weR6
• All documents must be scanned as one single document

The deadline for the application submission is 12^th, December 2024

TERMS OF REFERENCE RECRUITING A GOOD AGRICULTURE PRACTICE TRAINER TO DELIVER A TRAINING TO WOMEN-LED COOPERATIVES IN GASABO AND NYARUGURU DISTRICTS

Background

Women for Women Rwanda (WfW-Rwanda) is a non-for-profit national NGO. Its mission seeks to support women and girls in Rwanda to break the vicious circle of poverty and social exclusion, by enabling them to become socially and economically capable to lead themselves and their community to better health, education, and social conditions. Since its establishment, Women for Women Rwanda has been implementing different initiatives aiming at promoting women’s socio-economic empowerment.

In partnership with GIZ, WfW-Rwanda has initiated a 18 months project “Strengthening Women-led Cooperatives in Rwanda” which aims at increasing competitiveness and income for cooperative members in Gasabo and Nyaruguru districts.

WfW-Rwanda is seeking a qualified Good Agriculture Practice Trainer to deliver training sessions to members of women’s cooperatives in French beans and strawberry value chains.

Trainers’ professional qualifications and requirements  

Deliverables/Responsibilities

The Trainer is expected to:

• Support women cooperative members in delivering one of the training or services above to improve their livelihood
• Ensure all training equipment and raw materials are well managed and well use during the training
• Link women with the markets to become economically empowered were possible
• Assess women’s progress and provide monthly reports
• To perform other related tasks assigned by his/her supervisor
  
  
  

How to Apply

Interested candidates are invited to send their CV, education/training certificates, three service certificates/good completion, motivation letter (in one document), and a Kinyarwanda training module of related topic applied for. Application should be sent with “Good Agriculture Practices Trainer” subject to wfwr.procurement@womenforwomenrwanda.org not later than 11^th December 2024 at 16:00 local time.

Only Shortlisted candidates will be contacted.

For Women for Women Rwanda

Berna Uwase Rusagara

Executive Director

Click here to visit the website source

2. Entrepreneurship Trainer

TERMS OF REFERENCE FOR RECRUITING AN ENTREPRENEURSHIP TRAINER TO DELIVER TRAINING TO WOMEN-LED COOPERATIVES IN GASABO AND NYARUGURU DISTRICTS.

Background

Women for Women Rwanda (WfW-Rwanda) is a non-for-profit national NGO. Its mission seeks to support women and girls in Rwanda to break the vicious circle of poverty and social exclusion, by enabling them to become socially and economically capable to lead themselves and their community to better health, education, and social conditions. Since its establishment, Women for Women Rwanda has been implementing different initiatives aiming at promoting women’s socio-economic empowerment.

In partnership with GIZ, Women for Women Rwanda has initiated a 18 months project “Strengthening Women-led Cooperatives in Rwanda” which aims at increasing competitiveness and income for cooperative members in Gasabo and Nyaruguru districts.

WfW-Rwanda is seeking a qualified Entrepreneurship Trainer to deliver training sessions to members of women’s cooperatives engaged in Tailoring, leather production, French Beans and Strawberry value chains.

Trainers’ professional qualifications and requirements  

Deliverables

The Trainer is expected to:

• Support women cooperative members in delivering one of the training or services above to improve their livelihood
• Follow the training schedules as agreed upon with the organization
• Ensure all training equipment and raw materials are well managed and well use
• Link women with the markets to become economically empowered
• Assess women’s progress and provide regular reports
• To perform other related tasks assigned by his/her supervisor

How to Apply

Interested Candidates are invited to send their CV, education/training certificates, motivation letter (in one document), a Kinyarwanda training module of related topic applied for. Application should be sent with “Entrepreneurship Trainer” subject to wfwr.procurement@womenforwomenrwanda.org not later than 11^th December 2024 at 16:00 local time.  

Only Shortlisted candidates will be contacted.

For Women for Women Rwanda

Berna Uwase Rusagara

Executive Director

Click here to visit the website source

2. Sales Agent

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Technology Adoption 

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Technology Adoption. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

In this role, you will play a crucial part in ensuring that RSSB has a seamless integration and adoption of new technologies, processes and systems across. You will work closely with various departments to identify and adopt new technologies, processes and systems. Your efforts will contribute to the continued growth and success of RSSB.

As the Technology Adoption, you will be the specialist and play a critical role in integration and adoption of technologies. If you have what it takes to provide training, create knowledge bases and foster a culture of continuous learning, we encourage you to apply. In this pivotal role, you will directly contribute to transforming the organisation, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to Head, Enterprise Solutions, the Technology Adoption will be  responsible for developing and implementing effective training programs, change management strategies, and knowledge transfer initiatives to facilitate a smooth transition and continuous utilization of enterprise-wide solutions.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Collaborate with cross-functional teams to identify training and adoption needs for new technologies, processes, and systems.
2. Design and develop comprehensive training materials, including user guides, e-learning modules, and hands-on workshops.
3. Conduct training sessions and workshops for end-users, ensuring effective knowledge transfer and a clear understanding of the new technologies and processes.
4. Develop and implement change management strategies to address potential resistance and facilitate smooth transitions during technology implementations.
5. Create and maintain knowledge bases, business process documentation, and other reference materials to support ongoing technology adoption.
6. Promote and foster a culture of continuous learning and technology adoption within the organization.
7. Identify and address technology adoption challenges, proposing solutions and strategies to overcome barriers.
8. Collaborate with the Technical Support team to ensure seamless support and troubleshooting for end-users during technology transitions.
9. Gather feedback from end-users and stakeholders to continuously improve training and adoption methodologies.
10. Analyze and report on technology adoption metrics, providing insights and recommendations for improvement.
11. Readily available to assist with any additional related tasks as assigned by the manager.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field such as Information Technology, Business Administration, or Education or equivalent
2. Minimum of 3 years of experience in technology training, change management, or technology adoption
   
   
   

Key competencies

Technical Competencies:

1. Proficient in learning management systems (LMS) and e-learning authoring tools.
2. Knowledge of project management principles and methodologies.
3. Excellent documentation and technical writing skills.

Behavioral Competencies: 

1. Exceptional communication and presentation abilities.
2. Strong interpersonal and relationship-building skills.
3. Ability to simplify complex technical concepts for diverse audiences.
4. Excellent problem-solving and analytical skills.
5. Organized and detail-oriented approach.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Technology Adoption

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Senior Technology Adoption. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

As the Senior Technology Adoption, you will be a specialist playing a critical role in integration and adoption of technologies. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to the Head, Enterprise Solutions,  the Senior Technology Adoption will be responsible for driving the successful adoption and integration of new technologies, processes, and systems across the organisation. This position plays a crucial role in developing and executing technology adoption strategies, leading change management initiatives, and ensuring effective knowledge transfer and user enablement.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Collaborate with cross-functional teams to identify training and adoption needs for new technologies, processes, and systems.
2. Design and develop comprehensive training materials, including user guides, e-learning modules, and hands-on workshops.
3. Conduct training sessions and workshops for end-users, ensuring effective knowledge transfer and a clear understanding of the new technologies and processes.
4. Develop and implement change management strategies to address potential resistance and facilitate smooth transitions during technology implementations.
5. Create and maintain knowledge bases, business process documentation, and other reference materials to support ongoing technology adoption.
6. Promote and foster a culture of continuous learning and technology adoption within the organization.
7. Identify and address technology adoption challenges, proposing solutions and strategies to overcome barriers.
8. Collaborate with the Technical Support team to ensure seamless support and troubleshooting for end-users during technology transitions.
9. Gather feedback from end-users and stakeholders to continuously improve training and adoption methodologies.
10. Analyze and report on technology adoption metrics, providing insights and recommendations for improvement.
11. Readily available to assist with any additional related tasks as assigned by the manager.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field such as Information Technology, Business Administration, or Education or equivalent
2. Minimum of 3 years of experience in technology training, change management, or technology adoption

Key competencies

Technical Competencies:

1. Proficient in Learning Management Systems (LMS) and e-learning authoring tools.
2. Knowledge of project management principles and methodologies.
3. Excellent documentation and technical writing skills.

Behavioral Competencies:

1. Exceptional communication and presentation abilities.
2. Strong interpersonal and relationship-building skills.
3. Ability to simplify complex technical concepts for diverse audiences.
4. Excellent problem-solving and analytical skills.
5. Organized and detail-oriented approach.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior DevOps Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking candidate to join our team as the Senior DevOps Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

If you have what it takes to work closely with a constructive technical team together with other cross-functional units and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to Head, Infrastructure, the Senior DevOps Engineer will be responsible for bridging the gap between development and operations teams, enabling seamless collaboration, automation, and efficient software delivery pipelines. This position plays a pivotal role in designing, implementing, and maintaining advanced continuous integration/continuous deployment (CI/CD) practices, containerization technologies, and infrastructure automation across the organization’s technology stack.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Design and implement robust CI/CD pipelines and automated build, test, and deployment processes for complex applications and microservices architectures.
2. Architect and manage container orchestration platforms like Kubernetes and OpenShift, ensuring scalability, high availability, and efficient resource utilization.
3. Automate infrastructure provisioning, configuration management, and deployment processes using Infrastructure as Code (IaC) tools and scripting languages like Terraform, Ansible, or Python.
4. Collaborate with development teams to integrate DevOps practices, including automated testing, code quality checks, and monitoring, into the software development lifecycle.
5. Design and implement monitoring and logging solutions, ensuring observability, proactive alerting, and troubleshooting for applications and infrastructure components.
6. Contribute to the development and maintenance of self-service platforms, enabling developers to provision and manage resources efficiently.
7. Optimize application performance, scalability, and reliability through load testing, performance tuning, capacity planning, and chaos engineering practices.
8. Foster a culture of automation, collaboration, and continuous improvement within the organization.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
2. Minimum of 5 years of experience in a DevOps or Site Reliability Engineering (SRE) role.

Key competencies

Technical Competencies:

1. Extensive hands-on experience with containerization technologies (e.g., Docker, Kubernetes, OpenShift) and container orchestration platforms.
2. Proficient in scripting languages and Infrastructure as Code (IaC) tools.
3. In-depth understanding of CI/CD pipelines, automated testing, deployment strategies, and microservices architectures.
4. Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) and cloud native technologies.
5. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack), observability practices, and chaos engineering.
6. Proficiency in Linux/Unix system administration and networking concepts. Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
7. Experience with version control systems

Behavioral Competencies:

1. Strong problem-solving, analytical, and troubleshooting skills.
2. Excellent communication, collaboration, and mentoring abilities.
3. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
4. Attention to detail and commitment to continuous learning.
5. Strong documentation and knowledge-sharing skills.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Database Administrator

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Senior Database Administrator. If you thrive in dynamic environments and are committed to ensuring high availability, performance, security, and reliability of databases, leveraging both open-source and commercial database solutions, this is the opportunity for you!

In this role, you will play a crucial part in ensuring that RSSB has a seamless integration and adoption of new technologies, processes and systems across. You will collaborate closely with development teams, infrastructure teams, and other stakeholders to ensure efficient data management and seamless integration with applications and services and foster a culture of continuous learning and innovation.

Reporting to the Head, Engineering, the Senior Database Administrator will be responsible for the design, implementation, maintenance, and optimization of database systems across the organization. This position plays a crucial role in planning and executing database migrations, upgrades, and version control, ensuring minimal downtime and seamless transitions.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Implement and manage database replication, backup, and recovery strategies, ensuring data integrity and business continuity.
2. Optimize database performance by monitoring systems, analyzing query performance, and implementing indexing strategies and database tuning techniques.
3. Collaborate with development teams to ensure adherence to database design best practices, data modeling, and schema management.
4. Implement and maintain database security measures, including access controls, encryption, and auditing mechanisms.
5. Automate database maintenance tasks, such as backups, index rebuilds, and statistics updates, using scripting languages and automation tools.
6. Provide technical guidance and mentorship to junior database administrators and other team members.
7. Stay up-to-date with the latest database technologies, trends, and industry best practices, and provide recommendations for adoption and improvement.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
2. Minimum of 5 years of experience as a Database Administrator, with hands-on experience in both open-source and commercial database solutions

Key competencies

Technical Competencies:

1. Proficient in database management systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Cassandra).
2. Experience with database monitoring and performance tuning tools.
3. Knowledge of backup and recovery tools and strategies.
4. Familiarity with virtualization technologies and cloud-based database solutions.
5. Understanding of agile software development methodologies and version control systems (e.g., Git).
   
   
   

Behavioral Competencies:

1. Excellent analytical and problem-solving abilities.
2. Strong communication and documentation skills.
3. Senior Database Administrator 3
4. Ability to work collaboratively in cross-functional teams.
5. Attention to detail and commitment to data integrity and security.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Scrum Master

Are you an experienced Scrum Master passionate about facilitating agile practices and fostering high-performing teams? Join our dynamic organization and play a pivotal role in enabling cross-functional agile teams to deliver exceptional products and services through continuous improvement and collaboration.

As a Scrum Master, you will be responsible for championing agile practices and driving high-performing, self-organizing agile teams. Additionally, you will have opportunities to work in a highly collaborative and cross-functional team environment, with a mix of office-based and remote work arrangements available.

Reporting to the Agile Coach, as the Scrum Master you will be facilitating agile ceremonies like planning, standups, reviews and retrospectives; coaching teams on Scrum and agile methodologies; removing impediments; aligning communication across teams and stakeholders; promoting transparency through agile artifacts; collaborating with the Agile Coach on process improvements; conducting training; and fostering an environment of trust, collaboration and continuous learning.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Facilitate and lead agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, ensuring effective collaboration and adherence to Scrum principles.
2. Coach and mentor agile teams on Scrum practices, agile methodologies, and continuous improvement techniques, fostering a culture of self-organization and accountability.
3. Remove impediments and blockers that hinder team productivity and efficiency, acting as a buffer between the team and external distractions.
4. Facilitate communication and alignment between agile teams, product owners, and stakeholders, ensuring a shared understanding of requirements, priorities, and progress.
5. Promote transparency and visibility by maintaining agile artifacts, such as product backlogs, sprint backlogs, and burndown charts.
6. Collaborate with the Agile Coach to identify areas for process improvement and implement best practices across the organization’s agile initiatives.
7. Conduct training and knowledge-sharing sessions to upskill team members on agile practices and promote continuous learning.
8. Foster an environment of collaboration, trust, and respect within and between agile teams.
9. Monitor team performance metrics and provide insights and recommendations for process optimization.
10. Ensure compliance with agile frameworks and methodologies, adapting practices as needed to fit the organization’s context.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
2. Proven Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
3. Minimum of 3 years of experience as a Scrum Master or in an agile coaching role.

Key competencies

Technical Competencies:

1. Proven track record of successfully implementing and facilitating Scrum and agile practices within cross-functional teams.
2. Strong understanding of agile principles, Scrum framework, and other agile methodologies (e.g., Kanban, Lean).
3. Familiarity with agile project management tools and collaboration software.
4. Proficiency in agile project management tools (e.g., Jira, Trello, Azure DevOps).
5. Knowledge of software development lifecycle and related processes.
6. Experience with agile metrics and reporting frameworks.
   
   
   
   

Behavioral Competencies: 

1. Excellent facilitation, communication, and interpersonal skills.
2. Strong problem-solving, conflict resolution, and decision-making abilities.
3. Ability to build trust, collaborate effectively, and motivate cross-functional teams.
4. Adaptability and flexibility to navigate changing priorities and requirements.
5. Coaching and mentoring skills to foster continuous learning and improvement.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source