Position title:

Accountant

Department/Program:

Administration and Finance.

Location:

Kigali, Rwanda

Start date:

Immediate

Length of opportunity:

12 months

Title of supervisor:

A number of positions open:                                       

Finance Manager

1

General function:                                                                       

To fulfill the mission statement of World Relief and its partners. Provide treasury and accounting support mainly to our Maternal Infant, Young Children Nutrition (Abarinzi b’imikurire myiza) Project but also other finance tasks as instructed by the supervisor.

Duties:

1. Verify and ensure all financial supporting documents and all submitted payment requests are in compliance with donor regulations and WRR financial procedures
2. Receive, verify, and process all payment requests and expense reports, and ensure that all financial supporting documents are in compliance with donor regulations and WRR financial procedures.
3. Participate in financial spot checks and training as planned by the donor
4. Prepare the quarterly request of funds appropriately and timely
5. Prepare the financial reports and submit them to the Program Manager and Finance Manager on time for verification and approval.
6. Monitor the budget consumption and then alert the Program Manager if there is over or under budget spending according to planned activities
7. Verify that each project activity budget is in compliance with the approved budget
8. Work closely with the Project Field Officers
9. Participate in MIYCN (Abarinzi b’imikurire myiza) project financial and accounting meetings.
10. Keep checkbooks and pre-numbered vouchers safely
11. Provide any financial support to the Abarinzi b’imikurire myiza project.
12. Claim VAT refund timely
13. Prepare a monthly bank reconciliation for Finance Manager approval
14. Maintain contacts with the bank to clarify questions pertaining to MIYCN bank account
15. Perform other duties related to the above responsibilities as assigned and agreed upon with the supervisor.

Knowledge, skills, and abilities:

1. Strong quantitative and analytical skills
2. The initiative, excellent organization ability, with attention to details
3. Excellent interpersonal skills for teamwork in a multi-racial environment
4. Self-directing, reliable and responsible
5. Flexible and motivated team player
6. Strategic thinker and self-controlled
7. The reputation of integrity and patience.
8. Bachelor’s degree in Accounting or related fields and knowledgeable of UN rules and regulations
9. Excellent skills in MS office required
10. Excellent speaking and writing skills in English and Kinyarwanda. French is beneficial but not required.
11. Effective communication skills

Experience required:

At least two years of Accounting working experience with INGO (especially UN-funded projects)

How to apply:

Please submit a motivation letter, a copy of your notified degree, comprehensive curriculum vitae with 3 names of referees, and a church recommendation from your Pastor or Priest by 31^st of August 2020 to World Relief Rwanda Office, plot 53, KG 647 St, Kacyiru, Kigali. Only shortlisted candidates will be notified of the tests.

Done at Kigali on August 20^th, 2020

Jacqueline Mukashema

Director of Administration and Finance

Position title:

M&E Officer  

Department/Division:

Programs

Title of supervisor:

Health & Social Protection Senior Program Manager

Location:

Kigali, Rwanda

Start date:

Immediate

A number of positions open:

12 months

1

Purpose of the Job:

This role will lead and coordinate the M&E component of the Maternal, Infant, and Young Children Nutrition (MIYCN) Programme (Abarinzi b’imikurire myiza) ensuring that M&E is embedded within the programme activities; tailored to national contexts and contributes to on-going learning. The incumbent will have strong analytical and research skills; experience in the development of study designs, experience in designing monitoring and evaluation tools for behavior change programmes, and proven capacity to support others in a range of evaluation and data collection methodologies. The role involves supporting the project team, community leadership, and volunteers in the documentation of key human interest stories, impact stories, best practices, and other learnings throughout the life of the project. S/he also contributes significantly to the planning and overall implementation process of the Programme ensuring consistent compliance with the programme design.

Specific job duties:

Lead on monitoring and evaluation for the MIYCN (Abarinzi b’imikurire myiza) project.

1. Work with the Health and Social Protection Senior Manager and other programme staff to embed monitoring and evaluation into the project. This includes designing the overall approach for M&E within the Programme.
2. Design and roll-out of monitoring tools that will be used to track progress and capture data at process and impact level across the programme geo-coverage areas. These include both qualitative interviews and quantitative surveys.
3. Manage the documentation process of the programme ensuring quality and timely capturing and documentation of impact stories about the programme.
4. Ensure programmatic data are regularly collected, processed, analyzed, and shared time with relevant programme partners and stakeholders.
5. Create succinct reports that will inform program manager, staff, and partners of the progress of the programme
6. Provide advice on needs assessment and analysis, monitoring, and evaluation methodologies in order to develop a consistent and continually improving approach to collecting and using data.
7. Assist others to put in place and carry out appropriate outcome-focused evaluation processes for the project. For example, helping to develop logic models and evaluation frameworks
8. Promote the use of learning from evidence and evaluation and share and promote the use of performance and impact reports across the districts to drive learning, business improvements, planning, and strategy.

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements.

Knowledge, skills, & abilities:

• Minimum Bachelor Degree in  Public Health, Social Sciences, Statistics or equivalent degree in a related field
• Competent in the use of Microsoft Office application, statistical packages such as SPSS, Stata, CSPro, or SAS.
• Excellent questionnaire design and programming using any electronic data collection applications (such as ODK, Kobo, SurveyCTO, ONA, CommCare, etc.)
• Strong interpersonal skills are vital.
• Strong capacity building and facilitation skills
• Ability to work with minimum supervision, and to deal with problems/issues promptly and efficiently
• Ability to maintain performance expectations in conditions with limited resources.
• Excellent written and spoken in English and Kinyarwanda,  French is an added value

Experience required:

• 3 years’ experience   in the field of monitoring and evaluation, experience in nutrition-related surveys would be a plus
• Demonstrated experience in  needs or capacity gap analysis, data collection, data cleaning, analysis, and reporting

Physical demands:

• Willingness to travel or work in the Programme District (Kicukiro, Rubavu, Nyamagabe, Burera, or Gatsibo)

  How to apply

Please submit a motivation letter for the position you are applying for, a copy of your notified degree, comprehensive curriculum vitae with 3 names of referees and a church recommendation from your Pastor or Priest by 31^st of August 2020 to World Relief Rwanda Office, plot 53, KG 647 St, Kacyiru, Kigali. Only shortlisted candidates will be notified of the tests.

Done at Kigali on August 20^th, 2020

Jacqueline Mukashema

Director of Administration and Finance

Position title:

Nutrition and Behavior Change Officer

Department/Division:

Programs

Title of supervisor:

Health and Social Protection Senior Program Manager

Start date:

Immediately

Length of Opportunity:

12 Months

Number of Positions Open:

5

Purpose of the job:

The Nutrition and Behavior Change Officer will specifically be responsible for the coordination, implementation, monitoring, and documentation of Abarinzi b’imikurire myiza project whose objective is to improve Maternally, Infant and Young Child Nutrition (MIYCN) practices through the creation of evidence-based peer support models derived from existing best practices and social support individuals or systems already in place in Rwandan households or communities. He/she will work closely with all stakeholders at the sector, cell, village level and all peer to peer support groups in the community to ensure all the child feeding practices and behaviors are captured and all programme services are timely delivered, utilized and beneficial to the target population.

Specific job duties:

1. Serve and empower the existing local leaders in the identified cells to ensure effective implementation and coordination of the programme key strategies and approaches aimed at improving nutrition through modelling peer support systems focused on disseminating positive practices already practiced by positive deviant households in the communities.
2. Identify existing peer support systems and practices (in households and communities, respectively) that may be leveraged to improve nutrition practices.
3. Identify positive deviant actors who are or might become linked to these peer support systems.
4. Identify and document positive deviant child feeding practices and behaviors of these actors and equip them to provide peer support by sharing their good practices through identified support systems.
5. Lead the field testing and roll-out of the peer to peer support intervention at the community level.
6. Joint planning and program reporting with existing local community leaders.
7. Ensure project related queries raised by beneficiaries are addressed timely, reported, and documented.
8. Follow up on the expected results of the project activities and interventions implemented on a quarterly basis.
9. Timely submit monthly narrative and financial reports.
10. Prepare and manage the monthly budget to ensure all spending is transparent and provides value for money.
11. Support community leaders and other partners to develop training tools, curriculums and ensure smooth capacity development activities as per the plan.
12. Document lessons learnt, challenges, and best practices and share lessons to the sector, cell leaders, and supervisor.
13. Coordinate with community leaders on all community-based assessments.
14. Carry out other activities assigned by and mutually agreed on with your supervisor.

Knowledge, skills, and abilities:

• Minimum Bachelor  Degree in Human Nutrition, Social and Behavior Change for Nutrition, Public Health, social sciences, clinical psychology, agronomy, development studies, or an equivalent related degree.
•  Ability to know how behaviors change, and how SBC strategies can be applied in the design of peer to peer support models.
• Know a list of evidence-based, nutrition-specific practices that have the greatest potential impact on the nutrition of mothers and children under 5 years.
• Ability to maintain performance expectations in conditions with limited resources.
• Strong interpersonal skills are vital.
• Strong capacity building and facilitation skills
• Ability to work with minimum supervision, and to deal with problems/issues promptly and efficiently
• Excellent written and spoken Kinyarwanda
• Excellent written and spoken English
• Competent in the use of Microsoft Office

Experience required:

• 3 years’ experience in the implementation of community-based programs, preferably in evidence-based nutrition-specific practices, social protection, human nutrition or any other area as mentioned above.
• Prior experience working with Maternal, Infant, young children Nutrition projects or peer to peer support models.
• Experience working with community leaders at all levels.

Physical demands:

Willingness to live and work in one of these districts Rubavu, Kicukiro, Burera, Nyamagabe, and Gatsibo.

Work environment:

Field-based with required visits to Kigali as guided by supervisors.

How to apply

Please submit a motivation letter indicating your top two districts you would prefer to serve in, a copy of your notified degree, comprehensive curriculum vitae with 3 names of referees and a church recommendation from your Pastor or Priest by 31^st of August 2020 to World Relief Rwanda office, plot 53, KG 647 St, Kacyiru, Kigali. Only shortlisted candidates will be notified of the tests.

Done at Kigali on August 20^th, 2020

Jacqueline Mukashema

Director of Administration and Finance

OB DESCRIPTION

JOB TITLE

General Manager

REPORTS TO

C.E.O

COOPERATES FREQUENTLY WITH

All the Services

DUTY STATION

Gikondo

Approved by:

 BOD

Approval date:

JOB DESCRIPTION

JOB SCOPE

He will oversee many operations related to the manufacture and distribution of goods and will be responsible for providing feedback, and developing team-building strategies. He must provide motivation and general direction for employees and oversee the company’s marketing efforts, and they may also establish sales goals and ensure that marketing strategies are followed by employees.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

QUALIFICATIONS

KNOWLEDGE  AND EXPERIENCE

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations, etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving skills

Qualifications

• Bachelor’s Degree in Business Management MBA is an added advantage
• 5+ years’ experience as a Manager or similar in a Furniture Manufacturing company.
• Any Engineer’s Certificate or equivalent construction/operations management certificate is preferred.  Direct experience in furniture making projects requiring input, ongoing support, and participation.
• Strong working knowledge in construction, design, code, and regulations
• Knowledge in production of steel and Medium Density Fiber Board- MDF Furniture.
• Knowledge in using the recommended software used in designing and calculations of furniture
• Ability to write specifications and contract documents
• Knowledge in all facets of manufacturing operations, recycling and energy management
• Superior problem-solving skills
• Previous experience managing and supervising staff & contractors
• The ability to work in a team environment
• Fluency in both Kinyarwanda, English, Kiswahili
• Fluency in French is an added advantage.

Salary Scheme

700,000 to 1,000,000 RFW net

1. DIRECTOR OF FINANCE

Reports to: Director-General.

Age Limit: 45                                              

Education experience

•  Being Rwandan by Nationality
•  Masters degree in business-related discipline ie Business Administration, Finance, Financial management or accounting, management, economics or any other related field
• Bachelor’s degree in Commerce, Finance, Business administration, Accounting, economics, management or any other related field;
• Having ACCA, CPA(R) is an added advantage
•  A minimum of 7 years overall combined accounting and finance proven progressive experience as a professional accountant/finance expert in financial management field with at least 4 years at managerial level as line manager/Supervisor in a Finance Department/unit in a recognized Finacial institutions

    Job Purpose

• To provide leadership and ensure the provision of sound financial management in compliance with Central Bank of Rwanda and all applicable regulations.
•  Demonstrate strategic thinking for the formulation of the overall business strategy and ensure the organization remains on track for the achievement of financial targets.
• Responsible for providing advice in all finance matters to ensure that the Cooperative runs its business in accordance with the best accounting principles and relevant financial rules and regulations.
• Continuously improve financial management practices and grow business, working within the resources, and agreed budgets.

Skills& knowledge

• Excellent ICT skills and super user skills in finance packages
•  Knowledge of International Financial Reporting Standards (IFRSs) and International Accounting Standards
•  Significant managerial experience;
•   Knowledge of the industry (financial sector) or Banks;

Personal attributes

•    Strategic thinking skills
•    Demonstrate leadership abilities
•    Good Judgment and decision making skills
•   Motivated by professional rather than personal concern
•   Persistent when faced with difficult problems or challenges
•   Remain calm in stressful situation
•   Confident
•   Integrity
•   Diligent
•   Attention to details

Key responsibilities

A.     Strategy formulation

Work in close liaison with the Director-General and Board of Directors to develop overall short and long-term business strategy.

Create and present several scenarios that translate the business strategy into actionable business objectives demonstrating a thorough knowledge of business and financial fundamentals

 Translate the business objectives into annual business targets and coordinate the development of realistic business plans and budgets that meet business targets.

   Continuously monitor attainment of business objectives and prepare timely Board reports that track financial objectives and recommend appropriate interventions for Board approval

B.     Reporting

•  Prepare and present, for the approval of the Board of Directors an annual budget, other budgets, financial plans, business plans, feasibility studies, investment memoranda, and all other financial and business documents as may be required.
•  Duly prepare and present to the Board of Directors timely and accurate financial statements and reports.
•  Oversee the preparation of the SACCO’s financial performance review and budget execution report on a monthly basis and ensure that these are presented accurately and on time.
•   Comply with all reporting, accounting, and audit requirements imposed by the Central Bank and the Government of Rwanda.
•  Supervise the preparation of full and accurate annual accounts including taxation, dividends, and annual report.

C.      Controls

•  Ensure security and proper utilization of the SACCO’s financial resources and safeguard the SACCO’s assets from loss arising from fraud or error.
•  Implement continuous financial audit and control systems to monitor the performance of the SACCO, its flow of funds, the adherence to the budget, expenditures, income, cost of sales, and other budgetary items.
• Alert the Director-General regarding any irregularity, lack of compliance, lack of adherence, and any other problems whether actual or potential concerning the financial systems, financial operations, financing plans, accounting, audits, budgets, and any other matter which could or does have a financial implication.
•  Carry out all necessary actions to ensure that the SACCO meets its financial and legal obligations.

D.     Cash Flow Management

•  Maintain a working relationship and develop additional relationships with the government, banks, financial institutions and capital markets with the aim of securing funds necessary for the operations of the SACCO, the attainment of its development plans and its investments.
•  Monitor budget expenditure against approved allocations and recommend measures or actions to ensure optimum utilization.
•  Support the improvement and quality of the asset & liability portfolio.

E.      Leadership

•  Guide, lead and manage staff in the department in such a manner that promotes motivation, efficiency, mentoring them into leadership roles, and a high degree of discipline in all activities.
•  Identify staff requirements, training gaps, changes, movements, and make the necessary recommendations to the HR Department.
•  Regularly update the HR department on staffing and competency requirements and agree on annual staffing projections.
•   Facilitate and support team leaders and other staff, keeping them focused on the institution’s mission.
•  Ensure all staff in the department set annual performance targets in line with the institution’s business plan and avail continuous monitoring and feedback for performance-related decision making.

F.      Operational and planning

•    Develop policies and procedures that support the overall business strategy and ensure adequate communication.
•     Contribute to the achievement of the SACCO’s business objectives by providing advice and guidance on financial strategy.
•     Continuously review processes and recommend changes that increase overall efficiency and effectiveness
•     Overall responsibility in ensuring compliance with operational procedures in the Finance Department
•     Approval responsibility for all exceptional credit matters outside policy within the authorized limits
•      Responsible for the entire business accounting, procedures, systems, documents, budgets, and key performance reports.

G.     Budgetary Oversight

• Coordinate annual budgeting exercise for the entire organization and ensure budget controls and adherence
•  Develop and control the SACCO’s annual operating budget to ensure that all financial targets are met and financial and statutory regulations complied with.
•  Ensure cost-effective use of the institution’s assets and promote a culture of waste reduction;

H.    Networking and Liaison

•      Provide inter-departmental linkages ensuring harmonious work relationships.
•      Participate and contribute fully as a member of the senior management team and in various committees for the common good of the organization;
•      Represent the organization in the community; build a network of external contacts in the finance and Banking industry.
•      Initiate and engage in all activities conducive to the financial health, the growth prospects, and the fulfillment of investment plans of the organization to the best ability and with the appropriate dedication of the time and efforts required.

2. DIRECTOR OF OPERATIONS

Reports to: Director-General.

Age Limit: 45

Education & experience

•  Being a Rwandan by Nationality;
• Bachelor’s or Master’s degree in Business administration, Management, Finance, banking, Accounting or Economics or any Banking Qualification
• A minimum of 7 years of proven progressive experience working in banking operations with at least 4 years at the Senior managerial level as line manager/Supervisor in the Operations Department in a well-established Banking Environment.

Job purpose statement

Plan, develop and implement a strategy for operational management and development so as to meet agreed organizational performance plans/ targets within agreed budgets and timescales. Direct seamless and efficient service delivery through efficient and effective customer service and banking operation systems, policies and procedures. Mitigate operational loss through effective controls and full compliance with all statutory requirements.

Skills & knowledge

•  Central Bank rules and regulations
•  Specific knowledge of back-office deposit processing; Retail Branch and/or Cash Management experience also preferred.
•  Knowledge in the use of new technologies as per Central Bank requirement (RIPPS, Cheque truncation, etc.)
• Thorough knowledge of all Banking Operations especially innovative Electronic Banking products;
• Data and Information Management
• Project Management
• Developing procedure manuals
•  Business Process Mapping

Personal attributes

•  Demonstrate leadership abilities
•  Motivated by professional rather than personal concern
•  Persistent when faced with difficult problems or challenges
•  Remain calm in a stressful situation
•   Attention to Detail
•   Integrity
•    Ardent planner
•    Problem Solving
•    Balance competing priorities

Business Planning

•  Develop an operation’s strategic plan and provide clear direction on the business objectives.
•  Develop and implement annual business plans identifying key objectives, targets, activities, priorities, and risks.
•  Develop and implement a master plan for the establishment of modernized banking halls in strategic branches based on growth projections and Board approval and in line with the strategic direction of the institution.

 Banking Operations

• Review, develop, and implement an operations manual that governs all processes and procedures for effective management of banking operations. Ensure compliance with the relevant journal registers and controls for dual control.
•  Assist customers on various platforms offered by the Cooperative, including but not limited to, online and mobile banking, online bill payment, remote and mobile deposit, and online transfers.
• Support members in the use of remote deposit and cash management services via UMURENGE SACCO
•  Process, verify and approve transfers, and other transactions.
•  Actively assist in the implementation of new processes and technologies that support the deposit activity of the Cooperative.
•  Continuously review all processes within the department, identification of potential risks; review of controls to adequately and effectively address all risks, and ensure that audit and security requirements are met.
•   Ensure all accounts are timely reconciled
•  Safe custody of, cash, checkbooks, bills, securities and ensure they are properly insured
•   Oversee the SACCO’s banking halls’ physical security as well as the prevention of operational frauds.
•   Overseeing the management of clients’ accounts to ensure their security at all times.
•   Work with other employees to resolve customer requests and discrepancies related to deposit operations and handle any related complaint
•   Verify and assure that all daily functions of the Operations Department are performed accurately and in a timely manner.
•  Provide hands-on assistance, as needed, for all Operations functions.
•  Supervise the preparation of complete statistical data for statutory returns to the Central Bank of Rwanda.
•   Maintain knowledge of applicable regulations and requirements.
•   Perform other related duties as assigned or requested.

 Centralized Processing

•  Ensure an environment of prudent credit approvals and compliance to approval limits as per the credit guidelines
•  Review loan applications, ensuring adequate credit analysis and proper documentation
•   Approval responsibility for all exceptional credit matters outside policy within the authorized limits
•   Actively monitor the system to ensure branch and administrative support during loan processing and recovery process for a healthy portfolio growth and on-time recovery.
•   Develop systems for timely and accurate capture of customer data and transactions and minimize risks and loses that might arise from business operations undertaken by the SACCO

 Service Delivery

•  Fully understand clients’ needs as well as the business needs from a technical, risk control and operations perspective; and develop and monitor efficiency and accuracy standards,
•  Efficient delivery of services to the customers in a cost-efficient manner through the development and establishment of systems, including the establishment of compliant Banking Halls in accordance with the Central Bank Regulations.
•  Ensure the compliance of customer service delivery systems with laid down statutory requirements

Leadership

• Guide, lead and manage staff Department in such a manner that promotes motivation, efficiency, mentoring them into leadership roles, and a high degree of discipline in all activities.
•  Identify staff requirements, training gaps, changes, movements and make the necessary recommendations to the HR Department
•  Regularly update the HR department on staffing and competency requirements and agree on annual staffing projections
•  Facilitate and support team leaders and other staff keeping them focused on the Institution’s mission.
•  Assist in responding to auditing and monitoring requests
•  Provide direction and support clerical staff in the daily functions within the Operations department.
•   Ensure that all staff in the department set annual performance targets in line with the SACCO’s business plan and avail continuous monitoring and feedback for performance-related decision making.

Operational and planning

• Develop policies and procedures that support the overall business strategy and ensure adequate communication.
•  Continuously review processes and recommend changes that increase overall efficiency and effectiveness
•  Overall responsibility in ensuring compliance with operational procedures in the Operations department, and full compliance to the SACCO Laws and the regulator’s standards
• Maintain an effective and efficient system of planning, administration, management, and financial reporting in the Operations Department.

Budgetary Oversight

•    Develop the annual Department budget and ensure cost-effective use of company assets and promote a culture of waste reduction
•    Manage the Operations budget for optimal utilization and effectiveness.

Networking and Liaison

•  Provide inter-departmental linkages ensuring harmonious work relationships.
•  Participate and contribute fully as a member of the senior management team and in various committees for the common good of the organization
•  Select and manage external suppliers and service providers for security
•  Represent the SACCO in the community;
•  Build a network of external contacts in the Finance and Banking industries.
•   Initiate and engage in all activities, conducive to the financial health, the growth prospects and the fulfillment of investment plans of the organization to the best ability and with the appropriate dedication of the time and efforts required.

DIRECTOR OF HUMAN RESSOURCES AND ADMINISTRATION

Reports to: Director General.

Age Limit: 45

Education & experience

•  Being a Rwandan by Nationality;
•  Bachelor’s Degree in Social Sciences, Business Administration or Equivalent Degree
•  MBA or Equivalent Master’s Degree is desirable
•  Relevant Professional Training in Human Resources Management would be an added advantage
•  A minimum of 7 years progressive experience in Human Resources and administration field with at least 4 years as Senior Human Resources Manager or above in a well-established organization, preferably in the finance sector.

Job purpose statement

To offer leadership in planning, developing and implementing the overall human resources strategy, systems and procedures that ensure UMWALIMU SACCO attracts and retains skilled, competent, and highly motivated personnel capable of delivering the organization’s strategic objectives. To oversee provision of seamless administrative and procurement services within the organization.  The position is responsible for staff selection & recruitment, discipline, grievance, learning & development, succession planning, performance management, compensation and benefits, culture and attitudinal development, HRIS, and internal communication.

Knowledge and skills

• Excellent Inter-Personal Relations and Communication Skills
• Experience in HR Management
• Personal attributes
• Strategic thinking
• Demonstrate leadership capability
• Motivator with strong personal influence
• Motivated by professional rather than personal concern
• Persistent when faced with difficult problems or challenges
• Remain calm in stressful situation
• Innovative and creative
• Highly confidential
• Planning and organizing
• Action oriented,
• Problem solving
• Interpersonal sensitivity
• resilience
• Due Diligence
• Attention to Detail
• Integrity

KEY RESPONSIBILITIES

Business Planning

•  Develop human resource strategic plan in line with the corporate business strategy and offer direction on its achievement
•  Participate in the development and implementation of annual business plans and thereafter ensure support for various units/ departments in the development of scorecards, their communication and cascading to the staff

 Staff productivity and maintainance of optimum head count

• Ensure every employee has an updated job description.
•  Conduct continuous review of the organization structures and ensure their relevance to business needs and that there are established lines of delegation, supervision, and management
•  Ensure that a job analysis is undertaken before effecting staff changes such as promotions and recruitments
•   Develop and maintain all necessary personnel planning, recruitment, and selection procedures to ensure that the company has a staff of the right caliber to enable it to meet its corporate objectives.
• Develop and maintain a remuneration strategy and appropriate terms and conditions of employment to ensure that the Institution is able to attract, retain, and motivate staff.

Staff Selection, Recruitment, Communication, and Welfare

• Enforce the recruitment policy and processes
• Manage headcount and staff costs against the approved budget limits
•  Liaise with other functional/ departmental managers to understand all the necessary human resource needs and objectives such as development needs and ensure they are fully informed and well guided on human resources best practices
• Oversee planning, development, and implementation of the internal communication strategy
• Facilitate general staff meetings/ consultative forums and maintain a culture of open communication within UMWALIMU SACCO
•  Prepare all human resources board and annual reports
• Oversee the development and implementation of staff welfare programs to maintain high levels of motivation and commitment
•  Update and communicate human resources policies and procedures
•   Maintain an awareness of the requirements of employment legislation to ensure that the Institution complies with all legal requirements and to provide sound advice to management.
•  Encourage and maintain sound employee relations by undertaking all necessary consultation and negotiation with employee representatives and by ensuring the effective communication of Institution policies.

Learning and Development

• Develop and maintain all necessary training policies and procedures to ensure that all staff are trained and developed to the standards required.
•  Oversee the development and implementation of the annual training and development calendar
•   Approve training and manage their budgets
•   Oversee compliance on employee-related statutory requirements
•   Oversee the development and maintenance of high standards of induction and onboarding processes

      Performance management, compensation, and benefits

•  Oversee preparation of annual performance plans and setting of targets and objectives
•  Inculcate a culture of bi- annual performance reviews
•  Continuous review of compensation and benefits policy to ensure UMWALIMU SACCO remains competitive
•  Oversee payroll management (HRIMS) and monitor remittance of statutory deductions to ensure compliance

Administration

• Collaborate and coordinate the activities of outside suppliers of services and goods contracted by the organization, including, underwriters and brokers
• Oversee property management, contracting and company’s asset management, and maintenance
•   Ensure procurement procedures and guidelines are followed and are in operation
•  Ensure maintenance of legal records, licenses, and approvals and ensure their timely renewal and display of respective licenses.

Leadership and Employee Relations

• Guide, lead, and manage staff in the department in such a manner that promotes motivation, efficiency, mentoring them into leadership roles, and a high degree of discipline in all activities.
•  Build a performance culture through the use of performance related reward structure, inculcation, and embedment of institutional values, recognition, mentoring, and coaching.
•  Work in liaison with other department heads in identifying staff requirements, training gaps, changes, movements, and implementation of the same
•  Facilitate and support Senior Managers and other staff, keeping them focused on the institution’s vision & mission.
•  Ensure all staff set annual performance targets in line with the institution’s business plan and avail continuous monitoring and feedback for performance related decision making.
•  Ensure all staff matters are covered by the guidelines of relevant employment laws
•  Oversee establishment and proper implementation of disciplinary systems and procedures

 Operations, Planning  and Budgetary Oversight

• Develop human resources policies and procedures that are responsive to business needs and overall strategy and ensure adequate communication.
• Continuously review processes and recommend changes that increase overall efficiency and effectiveness
• Develop annual departmental budget and ensure cost effective use of the institution’s assets and promote a culture of waste reduction
•     Manage the human capital budget for optimal utilization and effectiveness.

 Networking and Liaison

•  Provide inter-departmental linkages to ensure harmonious work relationships.
•  Participate and contribute fully as a member of the senior management team and in various committees for the common good of the organization
•  Represent the organization in the community; build a network of external contacts in the finance sector industry.
•  Initiate and engage in all activities, conducive to the financial health, the growth prospects and the fulfillment of the organization’s mission to the best of the ability and with the appropriate dedication of the time and efforts required
•  Perform any other related duties assigned by the Supervisor.

• Establishment and entrenchment of a performance culture and high staff productivity       Monitor, measure and avail periodic reports on human resource issues, opportunities, and development plans    Manage and develop direct reporting staff
• Manage and control departmental expenditure
• Effective internal communication system
•  Effective administrative and procurement services including high standards of premises maintenance and efficient supplies to all departments
• Satisfactory audit rating and inspections.