Accountant
VACANCY – ACCOUNTANT (National Staff)
COUNTRY PROGRAM MISSION:Â
Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all five refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.
PRIMARY PURPOSE:
The Accountant will be responsible for monitoring and reconciling daily revenue collected by the main cashier, verifying that all receipts are accurately recorded in the cash book and that collections are deposited into the bank account. The Accountant will also prepare quarterly and annual budgets, process payroll and bonus payment documentation, including payment orders and supporting documents, maintain accurate and up-to-date cash and bank books, prepare monthly cash flow statements, and compile financial reports for management and various funding partners in accordance with established financial procedures and applicable accounting standards.
PRIMARY DUTIES & RESPONSIBILITIES
- Make the daily control of revenue collected by the main cashier and check all receipts have been recorded in the cash book and they were paid in the bank.
- Check documents daily collection of receipts and money collected at the different collection stations.
- Ensure the monitoring and recording of revenue and expenditure and sign requisitions of receipt books
- Perform monthly cash flow report and financial report of different partners.
- Ensure cost accounting of the use of funds for the Organization
- Take 3% on all invoices and accounts payable to RRA
- Systematically establish reconciliation statements and reconciliation of bank accounts (monthly)
- Check keeping log expenditure and revenue
- Check Numbering and maintain the classification of the original proof rooms
- Prepare checks and other accounting documents for signing
- Ensure the accounting supervision of health center
- Update the bank book fund
- Do everything else asked by his supervisor in the work
Minimum qualifications:
- A0 in Finance, Accounting, Management (with a specialization in Accounting/ Finance) with 3 years working experience or a Professional qualification such as ACCA, CPA.
Required Knowledge
- Working knowledge of accounting principles, practices and procedures
- Working knowledge of business law
- Working knowledge of the application of data processing to accounting operations
- Some knowledge of auditing principles and practices
- Some knowledge of office practices and systems.
- Some knowledge of governmental budgetary operations.
KEY BEHAVIORS & ABILITIES:
- Strong analytical, numerical, and accounting skills, with the ability to manage financial records accurately and efficiently in a fast-paced working environment.
- Commitment to personally champion Alight’s program vision and mission, uphold the organization’s values, and inspire others to do the same.
- Demonstrates integrity, accountability, confidentiality, and transparency in managing financial information and organizational resources.
- Excellent written and verbal communication skills, including the ability to prepare clear financial reports and communicate financial information effectively to management and other stakeholders.
- Demonstrates initiative, resourcefulness, and innovation in identifying financial risks, resolving discrepancies, and improving accounting processes.
- Strong organizational and time-management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple financial responsibilities.
- Commitment to compliance with financial policies, internal controls, donor requirements, and applicable accounting standards and regulations.
- Ability to collaborate effectively with colleagues across departments, particularly Finance, Human Resources, and Program teams, to support sound financial management and decision-making.
APPLICATION GUIDELINES:
Interested and qualifying candidates should submit applications to ALIGHT Rwanda Executive Director – to include 1 page Cover Letter, an updated CV (max. 3 pages), degree, ID and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following link: https://app.jobvite.com/j?cj=oCUZAfwP&s=Job_In_Rwanda
with the position applied for CLEARLY indicated in the subject line.The deadline for submission of applications is November 1st 2026 at 05:00 PM. Only shortlisted candidates will be contacted.
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.
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2. Cashier (National Staff)
JOB DESCRIPTION
POSITION TITLE: CASHIER
COUNTRY PROGRAM:Â RWANDA
STATUS: FULL TIME
LOCATION: MUGOMBWA & MAHAMA
COUNTRY PROGRAM MISSION:
ALIGHT has been providing humanitarian assistance for the displaced refugee population from Eastern Democratic Republic of Congo (DRC) since 1994 and Burundian from 2015 respectively. The overall goal of ALIGHT’s program in Rwanda is to improve the well-being and self-reliance of the displaced refugee population by ensuring the provision of basic services (adequate health care & nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention & treatment, SGBV prevention and response) and enabling economic recovery in six refugee camps, reception centers and urban areas in Rwanda.
PRIMARY PURPOSE:
The Cashier will be responsible of collecting daily cash from outpatient and inpatient service users and ensure the accuracy of the cash books and safe.
Primary duties &Responsabilities
- Submit daily handover the final sum of cash collected to the principal cashier for deposit to bank account of health facility. registration payments
- Collect all cash on daily basis from health facility clients/patient
- Ensure  all cash  collected are handed over to/ accountant on daily basis and ensure the reconciliation are done.
- Check Receipts Filling of consultations, medicines, complementary tests
- Coordinate the activities of cashiers and reassure entry operations of the fund.
- Perform any duties assigned by the supervisor
Minimum qualifications:
- A2 /A1 in accountancy or commerce and accountancy
Required Knowledge
- Working knowledge of principles cashier, practices and procedures
- Working knowledge of business law
- Working knowledge of the application of data processing to accounting operations
- Some knowledge of auditing principles and practices
- Some knowledge of office practices and systems.
Key behaviors& Abilities:
- Strong numerical and cash-handling skills, with the ability to accurately receive, record, and process cash and other financial transactions in a fast-paced working environment.
- Commitment to personally champion Alight’s program vision and mission, uphold the organization’s values, and inspire others to do the same.
- Demonstrates honesty, integrity, accountability, and confidentiality in handling cash, financial documents, and sensitive information.
- Excellent communication and interpersonal skills, with the ability to interact professionally and respectfully with staff, suppliers, clients, and other stakeholders.
- Demonstrates attention to detail and accuracy in recording transactions, issuing receipts, maintaining cash records, and reconciling daily collections.
- Demonstrates initiative, resourcefulness, and problem-solving skills in identifying and reporting cash discrepancies and resolving routine financial issues.
- Strong organizational and time-management skills, with the ability to prioritize tasks, meet deadlines, and maintain accurate financial records.
- Commitment to following financial policies, internal controls, cash-handling procedures, and organizational requirements to ensure the proper use and safeguarding of funds.
- Ability to work collaboratively with the Accountant and other departments to support timely financial reporting, cash reconciliation, and efficient financial operations
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
3. Recovery Officer (National Staff)
JOB DESCRIPTION
POSITION TITLE: RECOVERY OFFICER
COUNTRY PROGRAM: RWANDA
STATUS: FULL TIME
LOCATION: MUGOMBWA & MAHAMA
COUNTRY PROGRAM MISSION:
ALIGHT has been providing humanitarian assistance for the displaced refugee population from Eastern Democratic Republic of Congo (DRC) since 1994 and Burundian from 2015 respectively. The overall goal of ALIGHT’s program in Rwanda is to improve the well-being and self-reliance of the displaced refugee population by ensuring the provision of basic services (adequate health care & nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention & treatment, SGBV prevention and response) and enabling economic recovery in six refugee camps, reception centers and urban areas in Rwanda.
PRIMARY PURPOSE:
The recovery officer will be responsible of making follow up the monthly invoices generated by the Hospital to be submitted to the client for payment, up to the time that the revenues are deposited to the Hospital Bank account. Further he/she will be responsible for recoverability of long outstanding debts.
Primary duties & Responsabilities
- Collect data related to client bills and other Insurances companies partnering with Hospital not yet received to health center’s bank account/cash.
- Prepare monthly reconciliation report and recovery report with recovery service and accounting service
- Generate weekly report of unpaid bill to be submit to the direct supervisor for management information
- Follow up and facilitate the insurance invoices verification process and report the variances to the direct supervisor
- To ensure that every client of the health services and other beneficiaries are corresponding with the services provided.
- Participate in meetings and other activities of the health center
- Ensure the accuracy and proper recording and filling of submitted invoices to the health insurances and partners
- Follow up and implement the internal audit and External audit recommendations
- Â Perform other related duties Assigned by his/her supervisor
Minimum qualifications:
- A0 in Finance, Accounting, Management (with a specialization in Accounting/ Finance) or a Professional qualification such as ACCA, CPA.
Required Knowledge
- Working knowledge of accounting principles, practices and procedures
- Working knowledge of business law
- Working knowledge of the application of data processing to accounting operations
- Some knowledge of auditing principles and practices
- Some knowledge of office practices and systems.
- Some knowledge of governmental budgetary operations.
Key behaviors &Abilities
- Strong assessment, case management, and recovery skills, with the ability to support individuals in identifying their needs, overcoming challenges, and developing appropriate recovery plans.
- Commitment to personally champion Alight’s program vision and mission, uphold the organization’s values, and inspire others to do the same.
- Demonstrates empathy, patience, respect, and cultural sensitivity when working with vulnerable individuals and communities affected by displacement, trauma, or other challenging circumstances.
- Excellent written and verbal communication skills, including active listening, counselling, facilitation, and the ability to build trust with clients and stakeholders.
- Demonstrates initiative, resourcefulness, and problem-solving skills in identifying barriers to recovery and developing appropriate, client-centred interventions.
- Demonstrates integrity, professionalism, and respect for confidentiality, dignity, and the rights of individuals receiving recovery support.
- Strong organizational and time-management skills, with the ability to manage cases, maintain accurate records, monitor progress, and complete follow-ups in a timely manner.
- Ability to work collaboratively with multidisciplinary teams and relevant stakeholders to coordinate services and promote effective recovery outcomes.
- Demonstrates resilience, adaptability, and the ability to work effectively in a demanding environment while maintaining a compassionate and professional approach.
- Commitment to safeguarding, accountability, and adherence to organizational policies, ethical standards, and established procedures when providing recovery services.
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
4. Customer Care (National Staff)
JOB DESCRIPTION
POSITION TITLE: CUSTOMER CARE
COUNTRY PROGRAM: RWANDA
STATUS: FULL TIME
LOCATION: MUGOMBWA & MAHAMA
COUNTRY PROGRAM MISSION:
ALIGHT has been providing humanitarian assistance for the displaced refugee population from Eastern Democratic Republic of Congo (DRC) since 1994 and Burundian from 2015 respectively. The overall goal of ALIGHT’s program in Rwanda is to improve the well-being and self-reliance of the displaced refugee population by ensuring the provision of basic services (adequate health care & nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention & treatment, SGBV prevention and response) and enabling economic recovery in six refugee camps, reception centers and urban areas in Rwanda.
PRIMARY PURPOSE:
A customer care officer is responsible of assisting customers (patients) by providing helpful information,
orienting patients, answering questions, and responding to complaints.
Primary duties& Responsabilities
- Create and maintain reports about customer interactions.
- Deal directly with customers either by telephone, electronically or face to face
- Direct customers to online resources
- Greet customers warmly and ascertain problem or reason for calling.
- Handle and resolve customer complaints
- Resolve customer complaints via phone, email, mail, or social media.
- Respond promptly to customer inquiries
- Update customer records in the system, including notes about interactions
- Use telephones to reach out to patients and verify account information.
- Organize workflow to meet patient timeframes
- Direct requests and unresolved issues to the designated resource
- Keep records of interaction interactions and transactions
- Record details of inquiries, comments and complaints
- Prepare and distribute customer activity reports
- Maintain customer databases
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- Perform other related duties as required by his/her supervisor
Minimum qualifications:
- A1 in Public Relation, Communication, Marketing or any other related field.
- At least 2 years of experience in related field
Key behaviors &Abilities
- Strong customer service skills, with the ability to respond to inquiries, address concerns, and provide timely, accurate, and professional support to clients and other stakeholders.
- Commitment to personally champion Alight’s program vision and mission, uphold the organization’s values, and inspire others to do the same.
- Demonstrates empathy, patience, respect, and cultural sensitivity when interacting with individuals from diverse backgrounds, including vulnerable persons.
- Excellent written and verbal communication skills, with the ability to communicate clearly, listen actively, and provide appropriate information and guidance.
- Demonstrates initiative, resourcefulness, and problem-solving skills in addressing customer concerns and identifying opportunities to improve service delivery.
- Strong interpersonal skills and the ability to build positive relationships, manage difficult conversations, and handle complaints professionally and confidentially.
- Demonstrates professionalism, accountability, and a client-centred approach while maintaining appropriate boundaries and respecting organizational policies.
- Strong organizational and time-management skills, with the ability to prioritize inquiries, manage multiple requests, and follow up on outstanding issues in a timely manner.
- Ability to work collaboratively with colleagues across departments to ensure effective coordination, timely resolution of customer concerns, and continuous improvement in service quality.
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
5. Documentation and Archivist (National Staff)
JOB DESCRIPTION
POSITION TITLE: DOCUMENTATION AND ARCHIVE
COUNTRY PROGRAM: RWANDA
STATUS: FULL TIME
LOCATION: MUGOMBWA & MAHAMA
COUNTRY PROGRAM MISSION:
ALIGHT has been providing humanitarian assistance for the displaced refugee population from Eastern Democratic Republic of Congo (DRC) since 1994 and Burundian from 2015 respectively. The overall goal of ALIGHT’s program in Rwanda is to improve the well-being and self-reliance of the displaced refugee population by ensuring the provision of basic services (adequate health care & nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention & treatment, SGBV prevention and response) and enabling economic recovery in six refugee camps, reception centers and urban areas in Rwanda.
PRIMARY PURPOSE:
The Documentation and Archivist is responsible of creating and organizing an archive or coherent collection of documents.
Primary duties &Responsabilities
- Develop and operate a system for documentation and archives for the health facility in accordance with practices and standards in place;
- Develop and implement, in collaboration with concerned staff, an information classification and access policy;
- Maintain an effective cataloguing and indexing of documents and regularly update the Health Facility’s documentation database
- Receive and filing documents
- Organize the documentation and the archives of each unit;
- Analyze and submit the corresponding reports
- Enter documents into Database using the available software;
- Index and file documents according to the documentation policies, rules and regulations;
- Perform other related duties as required by his/her supervisor
Minimum qualifications:
- At least A1 in records and archives management, Information science and library management, information management, library science or other related fields.
- At least 1 to 2 years of experience in documentation, records management, or archive.
Required Knowledge
- Working knowledge of principles cashier, practices and procedures
- Working knowledge of business law
- Working knowledge of the application of data processing to accounting operations
- Some knowledge of auditing principles and practices
- Some knowledge of office practices and systems.
Key behaviors &Abilities
- Strong documentation and records management skills, with the ability to organize, classify, file, retrieve, and maintain accurate records in both physical and electronic formats.
- Commitment to personally champion Alight’s program vision and mission, uphold the organization’s values, and inspire others to do the same.
- Demonstrates a high level of integrity, confidentiality, accountability, and professionalism in handling sensitive documents and organizational information.
- Excellent written and verbal communication skills, with the ability to prepare, organize, and maintain clear documentation and respond effectively to information requests.
- Strong attention to detail and accuracy in document verification, data entry, indexing, archiving, and records tracking.
- Demonstrates initiative, resourcefulness, and innovation in improving filing systems, document retrieval processes, and records management practices.
- Strong organizational and time-management skills, with the ability to prioritize tasks, meet deadlines, and maintain an orderly and accessible archive.
- Commitment to compliance with organizational policies, data protection requirements, retention schedules, and established document control procedures.
- Ability to use digital tools and electronic records management systems to maintain, track, retrieve, and safeguard information efficiently.
- Ability to collaborate effectively with colleagues across departments to facilitate timely access to records, support audits, and ensure proper documentation of organizational activities.
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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