Job description
– Receive and orient NMD customers accordingly
– Receive and support NMD customers to submit accurately the request for service in system
– Manage the customer equipment collection room
– perform physical verification and inspection (damage, on and off operability, cleanness, etc.) of customer equipment submitted for calibration/verification
– Identify the customer equipment received and keep it(them) in the collection room
– keep records of customer equipment received equipment and issue a copy to customer
– Update and keep records in the customer equipment collection room register
– Prepare timely and accurately the quotation of service requested by customer in system
– Handover the customer equipment to laboratory for calibration according to the plan
– Receive and perform physical check the customer equipment calibrated form lab
– Inform customer the completion of the services requests in system and through e-mail
– Handover equipment to customer and update records
– Compile and submit daily, weekly, monthly and quarterly report to DM
Minimum Qualifications
Bachelor’s Degree in Economics
Experience: 0
Bachelor’s Degree in Management
Experience: 0
Bachelor’s Degree in Computer Science
Experience: 0
Bachelor’s Degree in Mathematics
Experience: 0
Bachelor’s Degree in Business Management
Experience: 0
Bachelor’s Degree in Business Administration
Experience: 0
Bachelor’s Degree in Electromechanical Engineering
Experience: 0
Bachelor’s Degree in Mechanical Engineering
Experience: 0
Bachelor’s Degree in Electrical Engineering
Experience: 0
Bachelor’s Degree in Physics
Experience: 0
Bachelor’s Degree in Electronics Engineering
Experience: 0
Bachelor’s Degree in Electronic and Telecommunication Engineering
Experience: 0
Competency and Key Technical Skills
Integrity
Strong critical thinking skills and excellent problem solving skills.
Inclusiveness
Accountability
Communication
Teamwork
Client/citizen focus
Professionalism
Commitment to continuous learning
Resource management skills
Analytical skills
Problem solving skills
Decision making skills
Time management skills
Risk management skills
Results oriented
Digital literacy skills
Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage
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