Utility Operator at Q-Sourcing: Deadline: 9th July 2026

Job Description

Purpose of the Role

The Engineering, Maintenance & Site Operations Department is responsible for overseeing preventive maintenance, repair, and continuous improvement of manufacturing equipment, clean and black utilities, laboratory equipment, and site facilities at the mRNA-based vaccine manufacturing facility. The department also manages engineering projects, equipment and system commissioning and qualification, process automation, and calibration activities in compliance with current Good Practice (cGxP) requirements.

The Utility Operator is responsible for the safe, reliable, and compliant operation of all clean and black utility systems that support manufacturing operations. The role involves operating, monitoring, adjusting, and performing routine maintenance on utility equipment and systems while ensuring uninterrupted utility supply, compliance with GMP and EHS requirements, and accurate operational documentation. The Utility Operator also supports preventive maintenance, troubleshooting, calibration, validation, and continuous improvement initiatives across the utility systems.

Key Responsibilities

• Operate and continuously monitor utility systems, including:
  • Purified Water (PW)
  • Water for Injection (WFI)
  • Clean Steam
  • Compressed Air
  • Nitrogen Systems
  • HVAC Systems
• Operate and maintain black utility systems, including chillers, cooling towers, diesel generators, compressed air systems, and wastewater treatment facilities.
• Perform routine inspections, operational checks, sampling, and documentation in accordance with GMP procedures.
• Monitor utility performance, identify abnormalities, and promptly escalate deviations or equipment failures.
• Support preventive maintenance, corrective maintenance, calibration, and validation activities for utility equipment.
• Assist with troubleshooting utility system failures and support corrective actions to minimize operational downtime.
• Monitor energy consumption and contribute to utility efficiency improvement initiatives.
• Record operational parameters accurately in logbooks, shift reports, and computerized maintenance management systems.
• Ensure compliance with Environmental, Health & Safety (EHS), GMP, and company quality standards.
• Support internal and external audits, inspections, qualification, and validation activities.
• Collaborate with Engineering, Production, Quality Assurance, and Maintenance teams to ensure continuous and reliable utility services.
• Utilize Computerized Maintenance Management Systems (CMMS), such as COMOS, SAP PM, CMX, or equivalent software, to manage maintenance schedules, calibration records, and equipment history.
• Report abnormal equipment performance, deviations, and out-of-tolerance conditions while maintaining compliance with cGMP requirements.
• Perform work in accordance with approved operating procedures, maintenance procedures, calibration procedures, and safety requirements.
• Support calibration activities for equipment measuring physical dimensions, pressure, force, torque, environmental conditions, and electronic parameters.
• Perform routine inspections of calibrated production equipment and promptly communicate any defective or out-of-tolerance instruments to the Production and Engineering teams.
• Participate in Root Cause Analysis (RCA) investigations related to utility equipment failures, instrumentation, and calibration issues.
• Respond effectively to emergency situations involving utility systems and equipment failures.
• Prepare technical reports and operational documentation as required.
• Attend and actively participate in departmental meetings.
• Perform any other duties assigned by the Line Manager.
  
  
  
  

Qualifications

Education

• Diploma or Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Chemical Engineering, or an equivalent technical discipline.

Professional Experience, Skills & Knowledge

Experience

• Minimum of two (2) to five (5) years of experience operating utility systems within a pharmaceutical manufacturing environment or FMCG industry.

Technical Knowledge

• Good understanding of clean and black utility system operation and basic maintenance principles.
• Ability to read and interpret Process & Instrumentation Diagrams (P&IDs), utility schematics, engineering drawings, and technical manuals.
• Working knowledge of Good Manufacturing Practice (GMP) requirements applicable to pharmaceutical manufacturing.
• Basic understanding of instrumentation, calibration principles, and preventive maintenance practices.
• Commitment to continuous learning and professional development in utility operations and calibration techniques.
• Experience using computerized maintenance management systems (CMMS), such as SAP PM, COMOS, CMX, or similar platforms.
• Proficiency in Microsoft Office applications.

Core Competencies

• Strong analytical and problem-solving skills.
• Good troubleshooting abilities.
• Strong commitment to workplace safety and regulatory compliance.
• Accountability and ownership of assigned responsibilities.
• Excellent verbal and written communication skills.
• Ability to make sound decisions while following company procedures.
• High attention to detail and accuracy.
• Ability to remain calm and effective under pressure.
• Proactive approach to identifying and resolving operational issues.
• Ability to work collaboratively within multidisciplinary teams.
  
  
  
  

Other Requirements

• Relevant training certificates in utility operations or related technical disciplines are an added advantage.
• Good near, distance, peripheral, and depth perception vision.
• Good sense of touch for equipment operation and maintenance.
• Ability to wear all required Personal Protective Equipment (PPE), including:
  • Safety glasses
  • Hard hats
  • Safety shoes
  • Safety harnesses
• Ability to work at heights and climb towers using approved fall protection systems.
• Physically fit to work in an industrial manufacturing environment.

Q-Sourcing Servtec is an equal opportunity employer.

Deadline: 9th July 2026. Only shortlisted candidates will be contacted. Solicitation will lead to disqualification.\

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