Job Description – Manager, Restaurant

1.   POSITION DETAILS

• Position Manager, Restaurant
• Level Manager
• Department Food & Beverage
• Reports to Food and Beverage Manager
• Subordinates Team Leader, Hostess, Bartenders, F&B Attendants

2.   JOB DETAILS & REQUIREMENTS

Job Summary

Required to entertain, engage and plan bespoke activities. Implement One&Only minimum standards, food & beverage offerings, bespoke afternoon tea and picnics. Coach and train all colleagues. Maintain professional code of conduct at all time.

Key Duties and Responsibilities

• Develop a series of food and beverage activities in collaboration with F&B Manager
• Develop a food and beverage marketing plan.
• Ensure all Hygiene minimum standards are in line with HACCP certification.
• Quality and consistency of food and beverage are kept at the highest level possible.
• Develop and implement bespoke Afternoon Tea.
• Develop and implement bespoke picnics for all meal periods.
• Create a wine and beverage list in compliance with One&Only minimum standards.
• Develop and implement four dinner experiences with theme nights.
• Train and Coach all colleagues with the One&Only minimum standards.
• Demonstrates excellent product knowledge.
• Organize daily operation meeting.
• Develop KPIs for each of the Colleagues in your department.
• Conducts performance appraisals.
• Develop and implement all SOP in line with the One&Only minimum standards.
• Maintain complete knowledge and strictly keep to local liquor regulations, particularly those prohibiting service to minors.
• Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
• Requisition linens/skirting required for business and assign staff to transport and store such to proper areas.
• Make weekly schedule in accordance with staff assignment guidelines and business forecast. Adjust schedule to comply with any needs.
• Ensure all Colleagues are working as scheduled.
• Coordinate breaks for Colleagues.
• Check areas for cleanliness, proper furnishings and equipment. Instruct and rectify deficiencies with respective Colleagues.
• Implement and maintain par stocks in all area for food and beverage product.
• Implement and maintain par stocks in all area for operating equipment.
• Develop and maintain a stewarding decoy system in line with One&Only minimum standards.
• Assign Colleagues to stations according to requirements and departmental standards.
• Assign work and side duties to staff in accordance with department procedures.
• Communicate additions or changes as they arise throughout the shift. Identify situations, which compromise the department standard and rectify those.
• Prepare station assignments according to department standard. Hold a line-up with service Colleagues to share and review the LQA standards, day’s work, set-up, and information on the groups.
• Inspect grooming and attire of Colleagues. Rectify any deficiencies.
• Check, plan and ensure all equipment, wares, and service carts are ready for service. Rectify any deficiencies with respective Colleagues.
• Check table set-up. Make sure of its cleanliness and neatness meeting requirements and department standard. Rectify any deficiencies with respective Colleagues.
• Check bar set-up for cleanliness, organization and agreement with group requirements and department standard; resolve any problems.
• Assist Colleagues with their job to ensure optimum service to guests.
• Observe guest reactions and confer frequently with service staff to ensure guest satisfaction.
• Anticipate guests’ needs respond promptly and acknowledge all guests under any situations. Work to build positive relationship with guests.
• Be familiar with all hotel service/features and local attractions/activities to respond accurately to any guest inquiry.
• Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. Ability to solve guests’ dissatisfaction and answer all guests’ correspondence by mail, email and telephone or facsimile to ensure guests satisfaction (within 24 hours at the latest for written document).
• Maintain cleanliness of equipment, supplies, working areas and condition.
• Answer telephone within 3 rings, using correct salutations and telephone etiquettes.
• Ensure all duties are completed before Colleagues sign out.
• Carry out formal training program once a week to meet job standard. Hold department orientation for new Colleagues. Continue training for existing Colleagues.
• Give feedback to Colleagues on their duty. In accordance with hotel standard, manage problems against the rules or hold counseling with Colleagues.
• Work to create better a working environment and raise motivation and productivity of Colleagues to maximum level.
• Submit repair orders to Engineer when necessary.
• Record pertinent information in logbook.
• Complete all paperwork and closing duties in accordance with department standard.
• Examine current state of work and work handed over to manager/supervisor of next shift.
• Complete training and certification check list.
• Propose “Capex” items lists and follow up on their implementation.
• Ensure proper storage of items to be kept accordingly to security and safety procedures.
• Ensures excellent communication and working relationships with Colleagues are maintained and contribute to the team spirit.

Skills, Experience, Training & Educational Requirement

3.   CORE VALUES & COMPETENCIES

Blow Away The Customer

• I care and work towards exceeding the expectations of my customers
• I am proactive and deliver unique and everlasting memories for our customers

Develop Passionate and Committed People

• I am committed to being thoughtful towards our colleagues
• I am passionate about my role

Continuously Strive for Perfections (good enough never is)

• I constantly seek new ways and ideas to improve what I do
• I am inspired to make a difference

Achieve Sustainable Bottom Line Performance

• I am honest and fair
• I take responsibility and contribute towards the financial performance of where I work

4.   FUNCTIONAL COMPETENCIES

Grooming

• I present a professional image according to established standards

Communication

• I adapt my communication to the audience and the message to be delivered
• I am able to develop effective written communications

 Functional Skills & Knowledge

• I understand the full scope of my duties and demonstrate initiative
• I take responsibility for my actions

Planning & Organizing

• I set realistic goals both for myself and my colleagues in line with company strategies
• I am capable of handling multiple priorities effectively

Team Management & Development (Influencing & Working with Others)

• I devote time in training and coaching each colleague
• I conduct regular performance management discussions for my colleagues and monitor their progress

Where Colleagues do not have anyone to supervise,
then the competency will be replaced by with the following 2 behaviors:

• I am able to influence others when required to speak and present ideas
• I am able to work with other colleagues and departments effectively

Problem Solving & Decision Making

• I have the ability to involve all the appropriate people to resolve problem in the business.
• I proactively facilitate prompt and appropriate decision making

Innovation & Creativity

• I regularly seek new opportunities for change
• I assist in resolving resistance to change

How to apply:

• Interested candidates can send their application letter and CV with 3 professional references by using the” Apply for this job” button below before not later than Monday the 10^th May 2021.

Only the short-listed candidates will be contacted.

Click here for more details and to Apply

1. Programme Assistant (SC5) -School Feeding

Career Opportunities: Programme Assistant (SC5) – School Feeding (142092)

Requisition ID 142092 – Posted 28/04/2021 – Short Term-SC WFP – Africa, Central & Eastern – Rwanda – Kigali – Working Job Language (1) – PROGRAMME & POLICY

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. WFP Rwanda works in partnership with the Government and other stakeholders through the direct implementation of integrated programmes targeting the most vulnerable people and will progressively shift towards building national capacity to formulate, manage and implement programmes for achieving zero hunger. In implementing its activities, WFP will bridge the humanitarian–development nexus and leverage its extensive experience and the contributions it has made in Rwanda over many decades in order to achieve five strategic outcomes:

• Refugees and returnees in Rwanda always have access to adequate and nutritious food.
• Vulnerable populations in food-insecure communities and areas have improved access to adequate and nutritious food all year.
• Children under 5, adolescents and pregnant and nursing women and girls in Rwanda have improved access to nutritious foods and services that enable them to meet their nutrition needs all year.
• Smallholder farmers, especially women, have increased marketable surplus and access to agricultural markets through efficient supply chains by 2030.
• The Government of Rwanda and the humanitarian community is provided with adequate, timely, cost-efficient, and agile supply chain services and expertise necessary to effectively respond to emergency crisis.

Under Strategic Outcome 2, WFP provides home-grown school feeding in food insecure areas in Rwanda and acts as a key technical partner of the Government of Rwanda in developing and expanding the national school feeding programme. This position of the School Feeding Programme Associate will be part of the school feeding team and is based in the Country Office in Kigali, Rwanda and contributes to the effective and efficient design and implementation of school feeding activities – WFP-implemented school feeding and technical assistance to Government – under Strategic Outcome 2.

JOB PURPOSE

To deliver against the above, the Country Office is seeking a School Feeding Programme Assistant (SC5) to perform specialized and/or standardized processes and activities under the school feeding portfolio. The incumbent will operate under the direct supervision of the Programme Police Officer- School Feeding Programme Manager and the technical supervision of the School Feeding Programme Officer (SC8).

KEY ACCOUNTABILITIES (not all-inclusive)

1.    Perform specialized and/or standardised processes and activities relating to the school feeding portfolio, supporting alignment with wider programme policies and guidelines.
2.    Provide project oversight to support partnership management, following established school feeding targets and WFP’s policies and procedures.
3.    Compile data and support analysis and preparation of reports relevant to the school feeding portfolio in order to support decision-making.
4.    Support field level monitoring of implementation of programme outputs and outcomes and reporting in programme schools in Gasabo district.
5.    Perform accurate, timely recording of data related to the implementation of school feeding activities, following corporate school feeding M&E guidelines.
6.    Work and exchange information with internal counterparts to support effective collaboration, implementation and monitoring of ongoing school feeding activities.
7.    Support communication and collaboration with external school feeding stakeholders.
8.    Act as a point of contact for resolution of general school feeding queries.
9.    Other as required.

STANDARD MINIMUM QUALIFICATIONS

• Has facilitated communication with technical teams (i.e. nutrition, VAM, etc.).
• Has contributed to implementation of development or humanitarian programmes.
• Has observed or assisted with policy discussions.

OTHER SPECIFIC JOB REQUIREMENTS

Knowledge & Skills:

•  Familiarity with Agenda 2030 and respective targets – particularly SDG2, SDG4 and SDG5 – and how the work of WFP can contribute to achieving them;
•  Basic understanding of technical and theoretical concepts pertinent to school feeding;
• Strong knowledge of key national and regional contexts and issues;
• Quantitative and qualitative analytical skills; and basic quantitative data skills
• Ability to produce high-quality written outputs in English.
• Understanding of basic principles of stakeholder engagement with government and other counterparts at the national or local level.
• Appetite for exploring and experimenting with new ideas and approaches.
• Ability to work independently in a timely and organised manner;
• Ability to work as part of a team, participating in open dialogues and valuing diverse opinions of others, regardless of gender, culture, background, experience, or country assignment.
• Moderate to proficient computer literacy.

TERMS AND CONDITIONS

JOB TITLE : Programme Assistant (SC5) – School Feeding
JOB GRADE: Service Contract- Level 5
DURATION: 12 Months renewable upon satisfactory performance and availability of funds
LOCATION: Kigali

DEADLINE FOR APPLICATIONS

Deadline for submitting the online application is on the 12th of May 2021.

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Click here for details & apply

2. Programme Policy Officer (School Feeding Operations)_SC-8

Career Opportunities: Programme Policy Officer (School Feeding Operations) _SC-8 (142093)

Requisition ID 142093 – Posted 29/04/2021 – Short Term-SC WFP – Africa, Central & Eastern – Rwanda – Kigali – Working Job Language (1) – PROGRAMME & POLICY

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. WFP Rwanda works in partnership with the Government and other stakeholders through the direct implementation of integrated programmes targeting the most vulnerable people and will progressively shift towards building national capacity to formulate, manage and implement programmes for achieving zero hunger. In implementing its activities, WFP will bridge the humanitarian–development nexus and leverage its extensive experience and the contributions it has made in Rwanda over many decades in order to achieve five strategic outcomes:

• Refugees and returnees in Rwanda have access to adequate and nutritious food at all times.
• Vulnerable populations in food-insecure communities and areas have improved access to adequate and nutritious food all year.
• Children under 5, adolescents and pregnant and nursing women and girls in Rwanda have improved access to nutritious foods and services that enable them to meet their nutrition needs all year.
• Smallholder farmers, especially women, have increased marketable surplus and access to agricultural markets through efficient supply chains by 2030.
• The Government of Rwanda and the humanitarian community is provided with adequate, timely, cost-efficient and agile supply chain services and expertise necessary to effectively respond to emergency crisis.

Under Strategic Outcome 2, WFP provides home-grown school feeding in food insecure areas in Rwanda and acts as a key technical partner of the Government of Rwanda in developing and expanding the national school feeding programme. This position of the School Feeding Programme Officer-Operations will be part of the school feeding team based in WFP’s Country Office in Kigali, Rwanda and contributes to the effective and efficient design and operational implementation of school feeding activities – WFP-implemented school feeding and technical assistance to Government – under Strategic Outcome 2.

JOB PURPOSE

To deliver against the above, the Country Office is seeking a School Feeding Programme Policy Officer- Operations (SC-8) to provide support to its school feeding activities. The incumbent will operate under the direct supervision of the Programme Policy Officer- School Feeding Programme Manager. The incumbent will be responsible for carrying out the following tasks and responsibilities specific to school feeding operations.

KEY ACCOUNTABILITIES (not all-inclusive)
1. Contribute towards the development of a limited number of projects, plans and processes, ensuring alignment with corporate policies and guidance relevant to school feeding.
2. Provide operational coordination and project management to specific and defined school feeding activities and projects of considerable size/complexity, ensuring a coordinated approach with wider programmes that complies with WFP standards and procedures. Lead the development of standard operating procedures for core programme areas.
3. Research and analyse policy and operational issues to inform the development of in-country school feeding policies, strategies, programmes and activities.
4. Support the development of monitoring tools with the M&E unit and in the facilitation of key programme surveys/data collection activities.
5. Ensure quality and timeliness of school feeding data entered in the corporate beneficiary management and monitoring systems, particularly COMET and SUGAR
6. Support M&E in the development and roll out of the school feeding dashboards and support regular dashboard updates
7. In consultation with the RB and HQ, as well as programme stakeholders such as different departments of the Government and potential implementing partners, research, set up and implement the cash to schools’ model including operational arrangements
8. Support the CBT Officer to oversee the day-to-day management and implementation of the cash to schools model including operational issues, awareness raising on program objectives and procedures, interaction with programme stakeholders (such as Government departments and WFP partners) and coordination with on-going programmes, including training and support to WFP staff in good practice guidelines.
9. Contribute to the preparation of accurate and timely reporting on school feeding programmes and activities that enable informed decision making and consistency of information presented to stakeholders.
10. Contribute to support school feeding studies and assessments, surveys and research activities
11. Contribute to the development, management and sharing of knowledge products pertinent to school feeding.
12.  Liaise with internal and external counterparts to ensure effective collaboration including acting as the school feeding focal point for the procurement and finance units.
13.  Manage key aspects of external implementing partnerships- coordinating agreements, reporting and payments- to ensure strong partnerships.
14. Support the capacity strengthening of WFP staff, partners and national government to identify and address in-country school feeding needs, e.g. by providing inputs into specific school feeding guidance materials and/or learning initiatives.
15. Provide guidance to support staff, acting as a point of referral and assisting them with analysis and queries related to school feeding.
16. Support the SC5 through technical guidance and a dotted supervision line.
17. Other as required.

STANDARD MINIMUM QUALIFICATIONS

Education: An advanced University degree in Education, Nutrition, Project Management, Agriculture, International Development, International Relations, Sociology, or other fields relevant to school feeding, or, a First University Degree with additional years of related work experience and/or trainings/courses
Experience: At least 3 or more years of relevant professional experience in some or all the following areas: Programme Operations, Partnership Management, Monitoring and reporting, Education
Language: Fluency in both written, and oral communication in English and/or French with a working knowledge of the other. Fluency in Kinyarwanda is essential

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
•  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
•  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
•  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
•  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
•  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
•  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
•  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
•  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
•  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
•  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

OTHER SPECIFIC JOB REQUIREMENTS

• Understanding of Agenda 2030 and respective targets – particularly SDG2, SDG4 and SDG5 – and how the work of WFP can contribute to achieving them;
• Knowledge of current thinking and developments in the field of school feeding and public policy;
•  Knowledge of current thinking and developments in country capacity strengthening and effective knowledge transfer models, concepts and principles;
• Knowledge of key national and regional contexts and issues;
• Strong analytical and problem-solving skills;
• Demonstrated ability to produce high-quality written outputs and ability to present in English.
• Ability to develop and maintain relationships with a variety of stakeholders, conveying an   informed and professional demeanour toward internal and external partners and stakeholders;
• Appetite for exploring and experimenting with new ideas and approaches.
• Ability to work independently in a timely and organised manner;
• Ability to work as part of a team, participating in open dialogues and valuing diverse opinions of others, regardless of gender, culture, background, experience, or country         assignment.
• Moderate to proficient computer literacy.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

•  Programme Operations
•  Partnership Management
• Monitoring and reporting
• Education
• National development programmes, policies, strategies or plans and institutional structures, preferably in relation to school feeding and/or revolving around food security and/or nutrition.

TERMS AND CONDITIONS

JOB TITLE : Programme Policy Officer (School feeding operations)_ SC-8
JOB GRADE: Service Contract- Level 8
DURATION: 12 Months renewable upon satisfactory performance and availability of funds
LOCATION: Kigali

DEADLINE FOR APPLICATIONS

Deadline for receiving applications is 13th May 2021

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Click here for details & apply

1. Carbon Project Pilot Lead

ABOUT ONE ACRE FUND

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, our farmers harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

ABOUT THE ROLE

One Acre Fund has been promoting climate-smart agricultural practices, including agroforestry and soil health projects, for many years. In the last 3 years alone we’ve supported farmers to plant more than 40 million trees. We see these practices as essential to long-term farm sustainability and prosperity – indeed, they are central to our core mission of increasing farmer prosperity.

We are now looking to merge this CSA work with payments for ecosystem services, and in particular with sales of carbon emissions reductions. We believe that this intersection represents a huge opportunity for increasing smallholder profitability and resilience, as well as contributing to climate change mitigation.

We are looking for an entrepreneur with experience in the fields of Agroforestry and Carbon Emissions Reductions (CER) to pilot this work. Specifically, we are looking for someone to guide field teams in the design and implementation of our first CER pilots, to develop monitoring and verification processes, and to manage carbon project development and certification.

You will be in the Global Impact division and will report to the Global Impact Director.

RESPONSIBILITIES

• Agroforestry CER Program Development. Develop and pilot a context-appropriate agroforestry product for smallholder farmers that generates additional income for farmers through carbon sales and creates opportunity for additional benefits.
  • Design the program in collaboration with smallholder farmers to ensure its appropriateness for their specific needs.
  • Use detailed cost-benefit assessments to understand the financial and environmental benefits of the project.
  • Directly manage (or co-manage) implementation of all facets of the pilot, in close collaboration with field teams.
  • Ensure smooth execution of all project stages including sourcing, logistics, participant enrollment, planting, and maintenance.
  • Conduct outstanding monitoring, reporting, and verification (MRV) of the project to meet the highest global standards for CER certification.
  • Assess pilot effectiveness and improve the program for the next season, anticipating larger scale.
• Partnership Support. Support One Acre Fund’s work with partners in carbon sales and financing, carbon project development, MRV, contract theory, and agroforestry program design.

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical background and experience

• 3+ years of experience implementing agroforestry carbon projects.
• 3+ years of experience in one of our countries of operation.
• Skills related to Monitoring, Reporting, and Verification of carbon projects.
• An advanced degree in Agroforestry, Ecology, or a related field a plus.
• Experience developing carbon projects with certification standards a plus.

Participatory Design

• An understanding of the smallholder farmer context in East and Southern Africa.
• Experience with qualitative research or participatory design.
• Experience understanding the complex motivations and capacities that affect decisions among different people and groups.

Project Implementation

• A demonstrated ability to manage complex projects with multiple concurrent workstreams.
• Flexibility and experience troubleshooting problems in the field.
• Leadership experience and an enthusiasm for learning and growth.

Communication

• Strong verbal and written communication across multiple audiences – from non-technically-trained colleagues to external experts.
• Fluent English required. Working knowledge of Swahili, Kinyarwanda, Kirundi, Chichewa, Amharic, or French preferred.

Other

• A genuine passion for continually, sustainably, improving farmer livelihoods.
• Willingness to travel within the region up to 30% of the time or to rotate location every 6-12 months.

PREFERRED START DATE

As soon as possible

JOB LOCATION

Kigali, Rwanda (flexible, depending on candidate work authorizations)

BENEFITS

Health insurance, housing, and comprehensive benefits

ELIGIBILITY

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

APPLICATION DEADLINE:8 June 2021

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here to read more and apply

2. Agroforestry Monitoring and Evaluation Lead

ABOUT ONE ACRE FUND

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, our farmers harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

ABOUT THE ROLE

In the last 3 years we’ve dramatically scaled up our agroforestry work: we’ve planted more than 40 million trees in this period and we now have agroforestry projects in most of our country programs. We are exploring even more impactful opportunities including new distribution channels and payments to farmers for ecosystem services. Our goal is to help farmers plant more than 1 billion trees in the next decade.

We are looking for an expert in Monitoring and Evaluation of Agroforestry projects to improve our measurement of the impact – both financial and environmental – of these programs. You will manage complex projects across many different geographies, improve our evaluation protocols and roll them out with field teams across nine different country programs. We are also looking for someone interested in innovating in the agroforestry evaluation space by, for example, supporting the development of remote-sensing applications to dramatically improve the scale, granularity, and efficiency of measurement.

You will be in the Global Monitoring, Evaluation, and Learning (MEL) department, and will report to the Global MEL Director.

RESPONSIBILITIES

Study Design & Methodology

• Improve One Acre Fund’s existing impact methodology for agroforestry work, paying special attention to opportunities to improve rigor and efficiency.
• Advise program teams on design and methodology for planned impact evaluations.
• Create new methodologies for robust Monitoring, Reporting, and Verification of carbon projects.
• Continually improve and help develop new methods or technologies that dramatically improve smallholder access to carbon markets.

Coordination of Impact Assessments

• Agree on plans for tree impact evaluations for each season with country program teams.
• Conduct regular touchpoints to ensure smooth execution of surveys and protocols. Conduct trainings to improve coordination and good implementation.
• Quality checks impact evaluations to ensure they meet global standards for study design and implementation.
• Ensure outstanding monitoring, reporting, and verification (MRV) of carbon projects to meet the highest global standards for CER certification.

Analysis & Reporting

• Enable teams to conduct analysis more efficiently by creating clear guidance for conducting analysis, standardizing templates, and revising reporting structures.
• Provide oversight for teams conducting analysis of tree impact evaluations and ensure teams are meeting appropriate standards for rigor.
• Help analyze tree impact evaluations when necessary because of bandwidth or capacity constraints.
• Coordinate with teams to finalize annual impact calculations for every agroforestry program.

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Technical background

• 3+ years academic or professional experience in field-based MEL or data collection, designing and implementing evaluations or research, and analyzing findings.
• Academic or professional experience in agroforestry or a closely related field.
• Strong quantitative skills with experience with statistical software (Stata preferred, R).
• Experience with carbon project monitoring, reporting, and verification preferred.

Leadership & collaboration

• Exceptional coordination skills, including the ability to keep many different workstreams on track.
• Demonstrated leadership experience and an enthusiasm for learning and growth.
• Experience building staff capacity.
• Strong verbal and written communication across a wide range of audiences – from non-technically-trained colleagues to external experts.
• Fluent English required. Working knowledge of Swahili, Kinyarwanda, Kirundi, Chichewa, Amharic, or French preferred

PREFERRED START DATE

As soon as possible

JOB LOCATION

Kigali, Rwanda

BENEFITS

Health insurance, housing, and comprehensive benefits

ELIGIBILITY

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

APPLICATION DEADLINE:8 June 2021

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Function: Supply Chain

Sub Function : Engineering 

Location : Gisenyi, Rwanda

Contract: Permanent

BRALIRWA Plc, is engaged in the production, distribution, and sales of a wide range of beer and soft drink brands. A career with BRALIRWA offers great professional challenges combined with exciting opportunities to own and grow one’s career in line with their aspiration.

JOB PURPOSE

The Maintenance Engineer is responsible for ensuring the reliability and availability of all production and utilities equipment having a long-term focus and providing input to planning and execution of maintenance plans.

He supports Engineering Manager in enhancing the planned maintenance pillar functionalities leading to improved asset performance and reduced costs, and lead Planned & Preventive maintenance.

KEY RESPONSIBILITIES

Safety, Food Safety and Sustainability

• Collect safety and Legal related maintenance tasks and translate into maintenance plans for execution.
• Executes Safety diagnostics based in safety reports and inspections

Quality

Collects quality related maintenance tasks and translate into maintenance plans for execution, including calibration activities.

Work process

• Manages and organizes asset master data within the CMMS. Uses, monitors, and controls the asset breakdown structure and defines all PM tasks and inventory items in CMMS.
• Monitors asset performance (OPI or line availability) and is responsible for plant availability (uptime).
• Optimizes Planned Maintenance strategy (standards and tasks).
• Optimizes Spare Parts management.
• Collects and manages asset drawings, documents, permits (licenses), warranties.

Organization and People management

• Supports Engineering manager (EM) and reports to the EM in initiating and driving optimized maintenance processes (i.e. improve and sustain asset performance and reducing costs).
• Manages the maintenance planners concerning preventive maintenance plans and plans to improve asset performance and/or reduce costs.
• Manages the Spare part coordinator to optimize spare parts
• Mentors and trains zone technicians in optimizing asset performance and reducing costs in their zones.
• Mentors and trains zone technicians in executing breakdown analysis and implementation of minor stops, alarm & speed loss reduction process.

TPM & Continuous Improvement

• Performs loss & cost maintenance deployments to shop floor level and establish PDCA-process.
• Monitors and controls breakdown analysis and reduction system (BDA).
• Launches Reliability Centered Maintenance (RCM) process to extend life and reduce costs.
• Implements weak component analysis (WCA). Executes improvement activities to improve weak points of equipment.
• Supports identification & transfer of maintenance operations AM Teams, including CBM and Running checks.
• Proactively identifies and shares relevant best practices within the Heineken network.

Information & Data Management

• Key-user of the CMMS. OPI (and other ME-) data registration in the CMMS.

• Reports on maintenance KPI’s

QUALIFICATION AND SKILLS

• Bachelor’s Degree in Engineering, Mechanical, Electrical, Automation, electronic or any other related field.
• A minimum of 4 years’ working experience in maintenance and/or operations execution.
• A minimum of 5 years’ experience in People Management  with proven track records.
• Working knowledge of MS Office packages-Word, Excel & Power Point.
• Fluent in English and Kinyarwanda (both verbally and in writing) and French will be added advantage.
• Advanced knowledge and experience in maintenance engineering, Supply Chain, and Inventory Management work processes.
• Strong facilitating skills and ample knowledge and experience in RCM, FMECA and TPM.

HOW TO APPLY

Should you wish to apply for this position, please go to https://careers.theheinekencompany.com/Rwanda and search for “Maintenance Engineer”.

Please register first if this is your first time applying through our Careers website. Registration requires minimal information to create your account. Note that this site will provide you with additional functionality such as saved searches and email alerts.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.  In case you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email).

The closing date for submission of applications is Friday 30th April 2021.

Click here to apply

#WeAreHEINEKEN. People are at the heart of our company. Our people are as diverse as our brands! We are proud to be an equal opportunity employer committed to diversity and inclusion. We see our strength in trust, diversity and progress. Our aim is to have the most talented employees attracted to our company, and to hire them based on their merits, equal opportunities and respect for the differences of each individual. As part of that, we strive for BRALIRWA to be a safe & open place for everyone.

NB: All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Ubuyobozi bw`akarere ka Muhanga muntara y`amajyepfo buramenyesha abantu babifitiye ubushobozi ko kifuza gutanga akazi k`abakozi b`akarere kumyanya 30 yo kwinjira murwego rwunganira ubuyobozi bw`akarere mugucunga umutekano (DASSO).

1. KANDA HANO USOME ITANGAZO RY`UMWIMERERE

2. KANDA HANO UBONE IFISHE_ISABIRWAHO_AKAZI_KA_DASSO

Customer Experience Director

Kigali, Rwanda

Our Mission

Ampersand is an energy and mobility startup headquartered in Kigali, Rwanda. We‘re achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change.

East Africa’s 5 million moto taxi drivers are some of the hardest working people on the planet. Many days these drivers work more than 13 hours yet end up with little money in their pockets. Our energy and vehicle service platforms offer savings that can double a driver’s income.

Our electric motorcycles offer superior performance vs petrol motor bikes and reduce carbon emissions by more than 75%. Converting just one of Rwanda’s 100,000 petrol motorbikes to electric is the equivalent of the carbon captured by 128 trees.

In order to accomplish all this, we are building a world class team of mission-driven innovators, engineers, and managers that are ready to serve this mission and address the hard problems.

What we’re looking for:

The Customer Experience Director will manage our entire Rwanda customer ecosystem, including marketing, sales, and aftercare. Major initatives include the following:

• Help us understand our target customer more than any other company on the planet.
• Work with our finance and other support teams to operationalize our customer risk assessment process.
• Design and build a fantastic sales experience, including shop layout, documentation, onboarding, and training.
• Implement our ERP to manage transactions and efficiently deliver products to our customers.
• Develop Ampersand marketing from the ground up, identifying clients, designing campaigns, and measuring results.
• Oversee technical service teams including vehicle maintenance and spare parts inventory
• Accountability to service and retail revenues.
• Help the company maintain a laser focus on the customer in everything we do.

This position is unique because:

• You will design around the moto taxi driver, a customer who has been historically underserved
• It is open to limitless creative opportunities to design physical spaces, processes, and human interactions
• Builds management skills and experience
• You will join the early days of a high growth company
• We are a lively team that values community
• You will be supported by an attentive leadership team

What we want you to bring:

• A background in marketing or process design
• A strong work ethic, and the ability to manage shifting priorities and unforeseen challenges
• Prior management experience
• Minimum 6 years of relevant prior professional experience
• Ability to design and execute marketing experiments
• High degree of comfort with computer programs and excel analysis
• Professional comfort or higher with Kinyarwanda
• (Bonus) Experience in a start-up environment

 Timing and Compensation: We are looking to fill this position ASAP, Compensation to commensurate with experience.

How to apply:

• Interested candidates can send their application letter and CV with 3 professional references by using the”
  

  Apply for this job

  ” button before not later than Wednesday the 5^th May 2021.

Only the short-listed candidates will be contacted.

Position: Technical Advisor, Health Workforce Financing & Analytics

Team: CHAI Rwanda Health Workforce

Role: Full Time

Location: Kigali, Rwanda

Contract date: May 2021

Level: 5

 Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org.

 CHAI Health Workforce Background

A skilled health workforce is the backbone of every health system and therefore an essential precondition for progress toward universal health coverage (UHC). However, the WHO estimates that there is a global shortage of 18 million health workers. The gap is most acute in Africa (with a shortage of 4.2 million), which bears 24% of the global burden of disease yet has only 4% of the world’s health workforce.

CHAI assists governments to develop their health workforces by enhancing their capacity to train highly qualified health workers and by strengthening national systems to finance, deploy, and manage those health workers.

CHAI’s approach to national heath workforce strengthening emphasizes three strategies: (i) improving the quality and strategically increasing the scale of education for health workers, (ii) expanding and optimizing health workforce financing, and (iii) providing technical assistance to governments to strengthen their overall health workforce planning and management systems.

Two key principles guide CHAI’s approach to workforce development. The first is focusing on the right kind of health workers—from community health workers to midwives, nurses, health managers, general physicians and medical specialists—based on national need and service delivery objectives. CHAI’s approach also emphasizes sustainability by building the institutional capacity of the schools and universities where health workers are trained, training new generations of health professions educators, and developing systems and individual capabilities within governments to better plan and manage their own health workforces.

CHAI’s health workforce programs vary by country, as they reflect the major barriers and opportunities to workforce development in that specific context, as well as the priorities of the host government. Currently, CHAI is focused on health workforce programming in Ethiopia, Kenya, Malawi, Rwanda, Zambia and Zimbabwe.

Position Overview

The government of Rwanda developed the National Strategy for Health Professions Development (NSHPD) 2020-2030, a 10-year plan to strengthen and expand the Rwandan health workforce though improved and expanded pre-service training. The strategy outlines national health workforce targets for 37 cadres of providers, and the necessary inputs to training institutions to scale up enrollment and graduation to meet those targets. The government has created a Human Resources for Health Secretariat (HRH Secretariat) to manage implementation of the strategy. The HRH Secretariat has requested CHAI’s support to set up the Secretariat team and functions, and initiate implementation of the NSHPD.

The Technical Advisor for Health Workforce Financing and Analytics will work with the CHAI Rwanda Health Workforce team to support the HRH Secretariat on a variety of financial and non-financial analytics workstreams, including resource mobilization, wage bill forecasting, information management and systems development, and health technology assessments. It is expected that the responsibilities will remain flexible to respond to the needs and requests of the HRH Secretariat while the objectives of the NSHPD are achieved.

In the first years of the NSHPD, the HRH Executive Secretariat must secure resources from development finance partners to implement the national strategy, requiring an extraordinary amount of scoping, documentation, and analyses to successfully mobilize and unlock resources from bilateral, multilateral and private foundation funders.

This role will support the HRH Secretariat to develop an accurate forecasting on wage bill expansion necessary to hire graduates of the prioritized training programs, and work with the Secretariat to ensure these costs are included in annual government budgets. The role will work with the secretariat to build data and analysis systems and capabilities to routinely update and share summaries with relevant stakeholders at ministries of health, education, labor, and finance.

Excellent analytical, organizational, communication and cultural sensitivity skills are required as this role will be working closely with government and external partners. Passion for results and a commitment to excellence are needed, in addition to sound technical skills from a background in analytics and health financing. Although categorized as a “technical adviser,” this role is not limited to advising and will be required to develop documentation and deliverables as requested by the secretariat of the health workforce team.

This position will work in direct support of the HRH Secretariat and MOH, while formally reporting to the CHAI Rwanda Health Workforce team lead and will coordinate with the Health Workforce Global Team, CHAI Rwanda and CHAI Global Sustainable Health Financing teams, and other teams at CHAI as needed.

This position is based in Kigali, Rwanda and may require some national travel.

This role is anticipated to start in January 2021 through at least December 2021. Extension of this role is at the discretion of the CHAI Rwanda Health Workforce team leadership and contingent on performance and funding availability.

Key Responsibilities

• Develop workforce financing analyses to inform government decision makers on key areas of implementation of the NSHPD
• Develop accurate forecasting of wage bill expansion necessary to hire graduates of the prioritized training programs
• Facilitate analysis and communication as needed to ensure workforce training and employment and educational activities are budgeted for in annual government budget
• Support development of government data management and analysis systems, especially as they relate to workforce training, deployment, and financing
• Support the government to mobilize an estimated US$200M+ of external resources towards the delivery of the NSHPD by
  • engaging and supporting government champions and stakeholders with briefs, analysis, recommendations;
  • drawing linkages between NSHPD and other national government strategies and initiatives to ensure coherent government resource mobilization efforts;
  • scoping potential funding institutions and opportunities and developing concept notes and briefs recommending government course of action to engage and access funds;
  • develop proposal narratives, budgets, and requisite analyses needed by government to submit to funders to access funds
• Develop internal and external documents, briefs, memos, and presentations to clearly articulate output of analytical work and ensure clear communication and implications for decision makers
• Partner closely with designated counterparts in the HRH Secretariat, MOH, and MOE/University of Rwanda and engage in intentional bi-directional capacity building
• Support measurement & evaluation technical advisor by providing additional analytics capacity as needed
• Collaborate with Sustainable Health Financing Team to develop linkages where necessary between workstreams to ensure delivery of team objectives
• Other tasks as deemed necessary by the health workforce team lead to ensure successful completion of team deliverables, including in areas not explicitly covered in the above responsibilities

Qualifications

• Bachelor’s Degree or equivalent with 5+ years of work experience
• Extensive experience conducting financial analyses and resource mobilization
• Demonstrated ability to be self-directed and work collaboratively and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously
• Exceptional diplomatic and interpersonal skills, and an ability to collaborate effectively with a wide range of partners and stakeholders
• Excellent project management skills, specifically demonstrated experience in delivering complex projects with extended timescales
  • Proven track record in managing challenging multi-stakeholder situations to achieve intended results
• Demonstrated quantitative and qualitative analysis skills with proficiency in relevant software packages
• Excellent organizational, problem solving and analytical skills
• Strong oral and written communication skills, including the ability to effectively synthesize large amounts of information and potentially complex analyses for consumption by a wide audience
• High attention to detail

Preferred Experience

• Master’s degree in health economics or relevant subject matter with 3+ years of work experience; or relevant PhD degree with 2+ years of work experience
• Experience living or working in resource-constrained country
• Experience working closely with and in support of government partners
• Experience developing and implementing M&E systems for large, complex programs
• Knowledge of global health workforce challenges and solutions

Application Process:

Interested candidates should send their application to:

https://careers-chai.icims.com/jobs/11057/technical-advisor%2c-health-workforce-financing-%26-analytics/job

The deadline: May 14, 2021.

1. Human Resources Manager

JOB DESCRIPTION

Founded in 1988, StarTimes group is now the most influential system integrator, technology provider, network operator, and content provider in China’s television broadcasting industry, and is on its way to become a media group with global influence.

With a global vision, StarTimes began to expand its business to Africa in 2002, and has been working closely with African governments to jointly promote digitalization and informatization

Position Description

Under the supervision of the head of department, the Human Resources    

Job title: Human Resources manager

Reporting to: CEO  

Number of position: 01

   Job description:

• Proactively work with the CEO in developing an annual workforce/recruitment plan
• Designate to assist various departmental line managers with their recruitment needs
• Monitoring the monthly and annual operating budgets
• Conduct interviews and ensures qualified and competent candidates are hired.
• Identifies areas for improvement in the recruitment process, using best in class tools and techniques
• Ensure salary management and timely payment of taxes, preparation of payrolls and other staff benefits
• Maintains Human Resource Information System records and compiles reports from database.
• Assist in administering various human resources plans and procedures.
• Participates in developing department goals, objectives, and systems.
• Assist the CEO designate in the development and implementation of Human Resources policies and procedures.
• Performs benefits administration to include claims resolution, change reporting and communicating benefit information to employees.
• Assists to Conducts recruitment, new-employee orientations; Monitors career path program, employee relations counseling, and exit interviewing.
• Establishes and maintains department records and reports.
• Handles employee relations counseling
• Effectively coordinates staff transfers/movement both across departments/Zones, Liaise with medical insurance vendors and ensures qualified employees are duly covered

Requirement:

• Have more than 5 years of experience in large company at the Human resources management position;
• Familiar with Rwandan labor and and other HR policies ;
• Good communication skills, teamwork skills, excellent negotiation skills and Planning ability

Qualifications 

• Holding a master’s or bachelor’s degree in HR, business administration or any other related fields.
• Minimum 5 years’ solid experience in a reputed company

Key skills:

• Having good oral and written communication skills.
• Self- motivation.
• Commercial awareness.
• Initiative and the ability to work as part of a team.
• Excellent problem solving, analytical, technical, IT and numerical abilities are crucial.

Salary: 

Negotiable

Interested candidates should send their application enclosed with a cover letter and Curriculum Vitae. The application should be addressed to the CEO OF STAR AFRICA MEDIA (Startimes) and delivered to STAR AFRICA MEDIA offices especially in HR Department or send on email address: hr_rwanda@startimes.com.cn from Monday 26th   April up to Friday, 7th May 2021 at 5:00 pm. Star times head office is located at KIGALI-KIMIHURURA. 

Done at Kigali, April 26, 2021   

NB: please note that only short-listed candidates with required qualifications will be contacted

2. Accountant

JOB DESCRIPTION

Founded in 1988, StarTimes group is now the most influential system integrator, technology provider, network operator, and content provider in China’s television broadcasting industry, and is on its way to become a media group with global influence.

With a global vision, StarTimes began to expand its business to Africa in 2002, and has been working closely with African governments to jointly promote digitalization and informatization

Position Description

Under the supervision of the head of department, the Finance      

Job title: Accountant

Reporting to: Finance Director  

Number of position: 01

   Job description:

• Confirm the reception of income
• Records of income it in journal
• Bank reconciliation for all banks
• TVs installments management
• manage all invoices for sales
• Manage Dealers Credit
• Stock taking
• Daily, weekly and Monthly reporting
• Any other task given by his/her supervisor

Requirement:

• Experience of 4years minimum in relevant Field such as
• Accounting
• Finance
• Tax (tax calculations and declarations)
• Use of EBM
• Best knowledge of excel (PIVOT, V-lookup and other formulas)
• Ready to work from Monday to Saturday
• Ability to work on pressure
• Good communication skills, teamwork skills

Qualifications

• Bachelor’s degree in Accounting, Finance or related Field

Key skills:

• Having good oral and written communication skills.
• Self- motivation.
• Commercial awareness.
• Initiative and the ability to work as part of a team.
• Excellent problem solving, analytical, technical, IT and numerical abilities are crucial.

Salary: 

Negotiable

Interested candidates should send their application enclosed with a cover letter and Curriculum Vitae. The application should be addressed to the CEO OF STAR AFRICA MEDIA (StarTimes) and delivered to STAR AFRICA MEDIA offices especially in HR Department or send on email address: hr_rwanda@startimes.com.cn or hrmstartimes@gmail.com from Wednesday 14^th  up to Friday, 30^th April 2021 at 5:00 pm. Star times head office is located at KIGALI-KIMIHURURA. 

Done at Kigali, April 14, 2021                                        

NB: please note that only short-listed candidates with required qualifications will be contacted.

Kanda ku mwanya ushaka kureba:

1.Job opportinity (Human Resources Manager & Verficateur) at Leaders in Health Services –LHS Ltd: Deadline 21-05-2021

2.Job opportinity( Procurement manager, Stock Controller and Clinical Data Manager) at Leaders in Health services-LHS Ltd: Deadline 21-05-2021

3.Job opportinity( Chief Accountant) at Leaders in Health Services –LHS Ltd: Deadline 21-05-2021

4.Job position (Customer Care Officer ) at Leaders in Health Services –LHS Ltd: Deadline 21-05-2021

5.Job opportinity ( Hospital Administration Manager ) at Leaders in Health Services –LHS Ltd :Deadline 21-05-2021

Job Opportunity: Human Resources Manager & Verficateur (1)

Background:

LEADERS IN HEALTH SERVICES – LHS Ltd is an incorporated company, registered with the Rwanda Development Board. Its main objectives is to improve surgical care delivery in Rwanda by augmenting the Rwandan Health Sector with much needed ambulatory and elective surgical services through EJO HEZA SURGICAL CENTRE, a Specialized Hospital for General Surgery, Trauma – Orthopedics, Pediatric Surgery, ENT surgery, Urology, Cleft Surgery and Neurosurgery.

Principal place of business:

LEADERS IN HEALTH SERVICES / EJO HEZA SURGICAL CENTRE,
KIGALI CITY, DISTRICT OF GASABO, SECTOR OF REMERA, CELL OF RUKIRI 1,
KG 636 ST 3
O. Box 2416 Kigali
Despite our government’s major achievements within the health sector, the need for surgical services is still huge. University Hospitals, where most of the specialist surgeons work, must focus most of their efforts managing the most acutely unwell patients and patients with other complicated surgical conditions. The less acute and less complicated surgical conditions that are normally managed on elective basis have less and less room in the referral hospitals. They are usually scheduled and the waiting time is more or less 6 months. We are often finding that the long waiting times can result in the simple case becoming emergency or complicated – for instance, the simple inguinal hernia that progresses to a strangulated hernia. These cases then further impact the compound situation at the referral hospitals.

Ejo Heza Surgical Centre offers an opportunity for surgical treatment to the above mentioned patients through ambulatory surgical services with extended recovery area for up to 72 hours.

Ejo Heza Surgical Centre was opened to the public in July 2016 with a focus on the care of elective surgical conditions in the areas of General Surgery, Cleft Surgery and Trauma – orthopedics.

Since November 2019 Ejo Heza surgical centre was granted by the Ministry of Health the license to include other surgical specialties such as Urology, Neurosurgery, Pediatric Surgery and ENT Surgery.

In addition to be fully equipped with modern surgical and diagnostic equipment, Ejo Heza Surgical Centre employs highly qualified health care professionals in order to meet the needs of the patients.

Our Vision:

To be the trusted Leader in caring for people

Our Mission:

At Ejo Heza Surgical Centre, we are committed to providing excellence in the delivery of surgical care within a cost effective manner.

We are not only committed to providing timely individualized care but also treating both our patients and their families with compassion and respect.

CORE VALUES:

Service: We strive to anticipate and meet the needs of our patients and co- workers

Patient first: The patient is our first priority in everything we do

Professionalism: We conduct ourselves according to the highest ethical standards

Respect: We treat each individual with the highest professionalism and dignity

Innovation: We embrace change and work to improve all we do

Teamwork: We believe that system effectiveness is built on collective strength of everyone

SUMMARY OF SCOPE OF WORK

LHS/EHSC seeks Human Resources Manager & Verficateur who will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices, talent acquisition and Management, HR services and performing administration tasks, among others. The HR Manager will be reporting to the Hospital Administration Manager and will be supervising the assigned administrative & support staff.

Responsibilities include but not limited to:

Organizational Management

Perform workforce planning and ensure it is reviewed accordingly,
Drawing up plans for future personnel hiring procedures.
Keep the management team updated on local labour laws, regulations, LHS/EHSC HR policies and instructions that could affect LHS/EHSC Rwanda policies and work
Ensure that the monthly invoices to all partners are processed correctly and on time
Take minutes of management meetings and distribute them once reviewed by the Managing Director.
Translate/edit office documents agreed upon by the Managing Director.
Talent Acquisition & Management

Lead and facilitate recruitment and internal mobility process.
Recruiting and interviewing potential applicants on experience, skills and education
Contacting applicants references
Organizing and managing new employee orientation and training programs
In collaboration with the Managing Director, develop and implement staff development plans as well as improvement plans.
Under the guidance of the Managing Director, make a follow up and track the annual performance evaluation.
Make sure all disciplinary actions are documented accordingly and followed through in compliance with Local Labor laws and internal polices & procedures.
HR services & Administration

Covering all legal compliance for human resources in Rwanda: employment agreements must be kept in good order, all employees are in order with regards with social security (RSSB) and taxes (Rwanda Revenue Authority)
Ensure that all payrolls are processed correctly and on time
Preparation of monthly payroll for national staff and preparing checks or arranging bank transfer to staff bank accounts. Producing pay slips accordingly.
Ensure that all staff have the necessary benefits according to Rwanda laws and LHS/EHSC policy
Update and maintain staff leave documents and ensure that leave taken is properly documented with approvals by the authorized signatories.
Maintain up-to-date and organized personnel files of all LHS/EHSC Rwanda national and International staff.
Reconcile the national staff payroll with leave, contract dates, and other paperwork on file.
Produce the national staff tax and National Social Security Fund (RSSB) records on a monthly basis.
Receive timesheets for all Kigali national staff on a monthly basis.
Perform exit procedures with all departing International and Kigali national staff to ensure that all personal telephone bills have been paid and that other issues (i.e. returning keys, forwarding addresses, payroll information) are finalized.
Update and monitor HR computer based databases accordingly ( such as Workday)
Ensure that policies are communicated in a timely manner and accessible to all staff.
Ensure that work permit(s) are processed in a timely manner.
Prepare monthly reports.
Employee relations:

Follow every employee independently (leave, absenteeism.)
Educate staff regularly on the content of the staff manual,
Handle staffing issues, such as mediating disputes and directing disciplinary procedures.
Technical requirements/Competencies /Skills

Bachelor’s Degree in Human Resources, Business Administration, Public Administration, or a related field;
Five years of experience to the similar position from reputable organization
Organized and efficient in daily tasks
Excellent verbal and written communication skills
Able to multitask, prioritize, and manage time efficiently
Creative problem solver
Encouraging to team and staff; able to mentor and lead
Excellent computer skills, knowledge of Human resources information system, Microsoft office and skills in database management and record keeping.
General knowledge of labour law and best practices
Excellent spoken communication skills
Excellent interpersonal relationship and employee coaching skills
How to apply:

Applications must be sent to the Managing Director via email: hr.leadersinhealthservices@gmail.com with “Human Resources Manager & Verficateur ” in the subject line, no later than May 21, 2021.

NB: The application file should be submitted in one PDF file that combines:

Motivation letter
Updated CV (3 pages max), including three professional references. References should include the current direct supervisor and previous direct supervisors with their full names, phone number and email address.
Notarised academic degrees.
Copy of medical insurance card.
Proof of employment history.
LEADERS IN HEALTH SERVICES – LHS Ltd is proud to be an equal opportunity employer. All qualified applicants will receive equal consideration. Any efforts to influence the recruitment process will lead to automatic disqualification.

Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful.

Job Opportunity: Procurement manager, stock controller and clinical Data manager (1)

Background:

LEADERS IN HEALTH SERVICES – LHS Ltd is an incorporated company, registered with the Rwanda Development Board. Its main objectives is to improve surgical care delivery in Rwanda by augmenting the Rwandan Health Sector with much needed ambulatory and elective surgical services through EJO HEZA SURGICAL CENTRE, a Specialized Hospital for General Surgery, Trauma – Orthopedics, Pediatric Surgery, ENT surgery, Urology, Cleft Surgery and Neurosurgery.

Principal place of business:

LEADERS IN HEALTH SERVICES / EJO HEZA SURGICAL CENTRE,
KIGALI CITY, DISTRICT OF GASABO, SECTOR OF REMERA, CELL OF RUKIRI 1,
KG 636 ST 3
O. Box 2416 Kigali
Despite our government’s major achievements within the health sector, the need for surgical services is still huge. University Hospitals, where most of the specialist surgeons work, must focus most of their efforts managing the most acutely unwell patients and patients with other complicated surgical conditions. The less acute and less complicated surgical conditions that are normally managed on elective basis have less and less room in the referral hospitals. They are usually scheduled and the waiting time is more or less 6 months. We are often finding that the long waiting times can result in the simple case becoming emergency or complicated – for instance, the simple inguinal hernia that progresses to a strangulated hernia. These cases then further impact the compound situation at the referral hospitals.

Ejo Heza Surgical Centre offers an opportunity for surgical treatment to the above mentioned patients through ambulatory surgical services with extended recovery area for up to 72 hours.

Ejo Heza Surgical Centre was opened to the public in July 2016 with a focus on the care of elective surgical conditions in the areas of General Surgery, Cleft Surgery and Trauma – orthopedics.

Since November 2019 Ejo Heza surgical centre was granted by the Ministry of Health the license to include other surgical specialties such as Urology, Neurosurgery, Pediatric Surgery and ENT Surgery.

In addition to be fully equipped with modern surgical and diagnostic equipment, Ejo Heza Surgical Centre employs highly qualified health care professionals in order to meet the needs of the patients.

Our Vision:

To be the trusted Leader in caring for people

Our Mission:

At Ejo Heza Surgical Centre, we are committed to providing excellence in the delivery of surgical care within a cost effective manner.

We are not only committed to providing timely individualized care but also treating both our patients and their families with compassion and respect.

CORE VALUES:

Service: We strive to anticipate and meet the needs of our patients and co- workers

Patient first: The patient is our first priority in everything we do

Professionalism: We conduct ourselves according to the highest ethical standards

Respect: We treat each individual with the highest professionalism and dignity

Innovation: We embrace change and work to improve all we do

Teamwork: We believe that system effectiveness is built on collective strength of everyone

SUMMARY OF SCOPE OF WORK

LHS/EHSC seeks the Procurement manager, stock controller and clinical Data manager, who will be reporting to the Hospital Administration Manager. The Incumbent will provide operational support to the procurement section, store controlling and clinical data management.

Responsibilities include but not limited to:

Create and maintain good relationships with vendors/suppliers
Maintain records of purchases, pricing, and other important data
Negotiate the best deal for pricing and supply contracts
Ensure that the products and supplies are high quality
Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development
Work with team members (Managing director, doctors, all in-charges) to complete duties as needed
Receive and prepare the requisitions from all the hospital services
Prepare stock status reports and perform physical inventory counts and maintain count of all merchandise and prepare reports for all shortages.
Forecast supply and demand to prevent overstocking and running out-of-stock
Place orders to replenish merchandise (drugs, hospital consumables and other) as needed
Track shipments and address any delays
Oversee storage of products, particularly paying attention to expiration dates
Coordinate regular and annual inventory
Keep updated inventory records
Collect data from hospital records and staff
Enter the data
Submit a monthly report to Hospital Management and MOH

Technical requirements/Competencies /Skills

Bachelor’s degree in finance, logistics or a related field
Solid knowledge and understanding of procurement processes, policy, and systems
Minimum 3 years’ experience as a procurement officer or related position in a busy office.
Proficient computer skills, including Microsoft Office (Word, PowerPoint, Outlook, and Excel)
Ability to analyze problems and strategize for better solutions
Ability to negotiate, establish, and administer contracts
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time efficiently
Accurate and precise attention to detail
Ability to work well with management and staff at all levels
Goal-oriented, organized team player
Good understanding of supply chain procedures
Working knowledge of inventory management
Excellent organization skills
Good communication and negotiation abilities.
How to apply:

Applications must be sent to the Managing Director via email: hr.leadersinhealthservices@gmail.com with “Procurement manager, stock controller and clinical Data manager ” in the subject line, no later than May 21, 2021.

NB: The application file should be submitted in one PDF file that combines:

Motivation letter
Updated CV (3 pages max), including three professional references. References should include the current direct supervisor and previous direct supervisors with their full names, phone number and email address.
Notarised academic degrees.
Copy of medical insurance card.
Proof of employment history.
LEADERS IN HEALTH SERVICES – LHS Ltd is proud to be an equal opportunity employer. All qualified applicants will receive equal consideration. Any efforts to influence the recruitment process will lead to automatic disqualification.

Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful.

Job Opportunity:  Chief Accountant (1)

Background:

LEADERS IN HEALTH SERVICES – LHS Ltd is an incorporated company, registered with the Rwanda Development Board. Its main objectives is to improve surgical care delivery in Rwanda by augmenting the Rwandan Health Sector with much needed ambulatory and elective surgical services through EJO HEZA SURGICAL CENTRE, a Specialized Hospital for General Surgery, Trauma – Orthopedics, Pediatric Surgery, ENT surgery, Urology, Cleft Surgery and Neurosurgery.

Principal place of business:

• LEADERS IN HEALTH SERVICES / EJO HEZA SURGICAL CENTRE,
• KIGALI CITY, DISTRICT OF GASABO, SECTOR OF REMERA, CELL OF RUKIRI 1,
• KG 636 ST 3
• O. Box 2416 Kigali

Despite our government’s major achievements within the health sector, the need for surgical services is still huge. University Hospitals, where most of the specialist surgeons work, must focus most of their efforts managing the most acutely unwell patients and patients with other complicated surgical conditions. The less acute and less complicated surgical conditions that are normally managed on elective basis have less and less room in the referral hospitals. They are usually scheduled and the waiting time is more or less 6 months. We are often finding that the long waiting times can result in the simple case becoming emergency or complicated – for instance, the simple inguinal hernia that progresses to a strangulated hernia. These cases then further impact the compound situation at the referral hospitals.

Ejo Heza Surgical Centre offers an opportunity for surgical treatment to the above mentioned patients through ambulatory surgical services with extended recovery area for up to 72 hours.

Ejo Heza Surgical Centre was opened to the public in July 2016 with a focus on the care of elective surgical conditions in the areas of General Surgery, Cleft Surgery and Trauma – orthopedics.

Since November 2019 Ejo Heza surgical centre was granted by the Ministry of Health the license to include other surgical specialties such as Urology, Neurosurgery, Pediatric Surgery and ENT Surgery.

In addition to be fully equipped with modern surgical and diagnostic equipment, Ejo Heza Surgical Centre employs highly qualified health care professionals in order to meet the needs of the patients.

Our Vision:

To be the trusted Leader in caring for people

Our Mission:

At Ejo Heza Surgical Centre, we are committed to providing excellence in the delivery of surgical care within a cost-effective manner.

We are not only committed to providing timely individualized care but also treating both our patients and their families with compassion and respect.

CORE VALUES:

Service:  We strive to anticipate and meet the needs of our patients and co- workers

Patient first: The patient is our first priority in everything we do

Professionalism: We conduct ourselves according to the highest ethical standards

Respect: We treat each individual with the highest professionalism and dignity

Innovation: We embrace change and work to improve all we do

Teamwork: We believe that system effectiveness is built on collective strength of everyone

SUMMARY OF SCOPE OF WORK

LHS/EHSC seeks the Chief Accountant, who will be reporting to the Hospital Administration Manager. and will be supervising Accountants. S/he will be responsible for developing and implementing financial procedures in compliance with internal policies and procedures. The key tasks include overseeing monthly financial transactions, procurement, consulting and purchase agreements, providing training and guidance to staff. S/he will lead the implementation of financial activities by ensuring that they are implemented in accordance with the organization’s mission, strategic objectives, and program approaches.

Responsibilities include but not limited to:

• Perform financial analysis and reporting to management as needed.
• Perform month-end accounting activities such as reconciliations and journal entries.
• Coordinate with finance team to complete assigned accounting tasks within deadlines.
• Evaluate computerized accounting systems and provide recommendations to IT team for performance improvements.
• Generate financial reports and statements to Managers for review.
• Analyze financial discrepancies and recommend effective resolutions.
• Monitor expenditures, analyze revenues and determine budget variances and report the same to management.
• Respond to accounting inquiries from management in a timely fashion.
• Provide guidance to other Accountants when needed.
• Assist in budget preparation and expense management activities for assigned accounts.
• Assist in auditing activities by providing necessary information and preparing requested documentations.
• Monitor and record financial transactions according to company policies and

regulations.

• Review and recommend changes to existing accounting procedures.

Technical requirements/Competencies /Skills

• Minimum of bachelor’s degree in BA, Accounting or Finance
• CPA or related professional course is an added advantage,
• 5 years of experience in busy accounting department, one of which as an auditor,
• Auditing experience is required,
• Experience in local taxes and statutory rules & regulations,
• Well-developed Interpersonal skills,
• Proficiency in QuickBooks,
• Standards of accounting,
• Knowledge of regulatory standards,
• General business knowledge,
• Software proficiency,
• Data analysis,
• Attention to detail,
• Effective communication,
• Critical thinking,
• Problem-solving
• Prioritizing
• Service orientation

How to apply:

Applications must be sent to the Managing Director via email: hr.leadersinhealthservices@gmail.com  with “Chief Accountant” in the subject line, no later than May 21, 2021. 

 NB: The application file should be submitted in one PDF file that combines:

• Motivation letter
• Updated CV (3 pages max), including three professional references. References should include the current direct supervisor and previous direct supervisors with their full names, phone number and email address.
• Notarised academic degrees.
• Copy of medical insurance card.
• Proof of employment history.

 LEADERS IN HEALTH SERVICES – LHS Ltd is proud to be an equal opportunity employer.  All qualified applicants will receive equal consideration. Any efforts to influence the recruitment process will lead to automatic disqualification.

Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful.