JOB DESCRIPTION:   WAITER / WAITRESS

job purpose 

To increase guest satisfaction by providing efficient, prompt, trouble free and courteous food and beverage   service to guests in the restaurant, bar, meeting & events and room service in line with Companies Policies,   Procedures and Service Standards.

Position Description

 Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

• Understanding the companies Policies, Procedures, Operational and Financial Principles and the
•  components involved in the day to day operations of the Food & Beverage Departments.
• Provides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tables.
• Serves guests their food and beverage promptly and courteously.
• Sets tables in accordance to company standards ensuring that all crockery, cutlery, glassware and linen are clean, polished and in good condition.
• Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times.
• Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly.
• Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous.
• Is familiar with all equipment relating to the Conferencing functions (e.g. Projector, Wifi, Web camera, microphone)
• Confers with the Supervisor concerning set-ups and last-minute changes.
• Confers with Supervisor regarding last minute arrangements to co-ordinate with kitchen production.
• Works as a team player to meet departmental goals.
• Informs Management & Kitchen immediately of any complaints.
• Is responsible for the highest standard of cleanliness and hygiene in the restaurants.
• Is fully knowledgeable working on F&B operating systems such as Micros or Symphony.
• Processes cash, credit card or MOMO payments and returns change to customers if necessary.
• Ensures the guest bills are correctly charged and presented to the guest.
• Ensuring outlets equipment are clean, well maintained.
• Assist in monthly operating equipment stock takes.
• Answers questions about menu items, ingredients, and pricing.
• Takes customers’ orders for food and drink by writing them on docket, entering them into Point of Sale system.
• Passes customer orders along to kitchen staff for preparation.
• Prepares drinks and serves them to customers in under 3 minutes of taking the order.
• Collects food orders from the kitchen, verifies that they are correct, and serves them to customers.
• Sets & clean tables with dishes, glasses, and flatware and refills condiments as per service period and Akagera standard.
• Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.
  
  
  

GUEST SATISFACTION

• Ensures that all guests are welcome and registered in a professional, efficient and courteous manner.
• Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
• Greets guests in a warm and friendly manner.
• Answers calls in a professional manner and within 3 rings.
• Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
• To have thorough knowledge of all facilities and services offered by the lodge, to enable receptionist to sell and promote the property to in-house and prospective guests.
  
  
  

 RESPONSIBLE BUSINESS

• Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
• Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
• Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage
  
  
  

HEALTH AND SAFETY

• Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
• Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
• Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
• Ensures that all potential and real hazards are reported and reduced immediately.
• Fully understands the hotel’s fire and emergency Policies & Procedures.
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
• Stimulates and encourages a general awareness of health and safety.
• Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
• Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
• Act as employee representative on the Health & Safety committee.
  
  
  

HUMAN RESOURCES

•  Maintain the highest standard of appearance and social skills in according to the companies Human Resources   Policies & Procedures.
• Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
• Be familiar with the company’s Disciplinary codes.
• Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
• Attends training as and when required.
• Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
• Attends all relevant departmental meeting or other relevant scheduled meeting.
  
  
  

Other Special Requirements

• To perform other reasonable duties as directed by your immediate Manager.
• To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

• High School diploma, vocational training/Culinary Art, Restaurant Management and/or 5-years work experience.
• Experience with hotel operations is an added advantage.
• Fluent in English language.
• Understanding of French, Swahili and other languages is an added advantage
• Experience in using POS billing and micros systems

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Diplomas/Certificates not later than 25^th June 2025 at 05:00 pm via the mail: Aline.Iraguha@mantiscollection.com; C.C: dnsengiyera@gmail.com

The Management

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JOB DESCRIPTION: FOOD & BEVERAGE SUPERVISOR

 job purpose

Assist in managing the day-to-day food and beverage operations of the hotel in a professional manner, following legal and sanitation standards. Always ensuring that Guests receive fast, friendly, and efficient Food and Beverage and Conference services, and maintains an upbeat atmosphere, that appeals to a diverse clientele

Position Description

 Main Outputs and Responsibilities for This Position

 TASKS, DUTIES & RESPONSIBILITIES

•  Understanding the companies Policies, Procedures, Operational and Financial Principles and the
• components involved in the day to day operations of the Food & Beverage Departments.
• Together with the F&B Manager and Assistant Manager to organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards.
• Be completely familiar with all menu’s, beverage lists and service offerings to provide prompt and efficient service of all meals, functions and beverages to the required operating standards.
• Assist with waiter service to Guests, advising Guests on menu and wine choices.
• Notify the F&B Manager or Assistant Manager of any complaints that were received and how they were solved.
• Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene
• Conduct stock takes of the department as per company policies and procedures. Assist with the preparation of reports timeously.
• Assist with maintaining inventories and par stocks for all areas and assist with placing orders based on business needs and budgetary concerns.
• Ensure that consumable and non-consumable goods are taken care of and correctly stored.
• Ensure that the POS systems operates effectively and accurately, are programmed correctly and all billing in the department accurate and precise. Report and action any discrepancies immediately.
• Responsible for shift cash ups and that all monies, paperwork and POS reports are formulated and submitted to the finance department as per company policy.
• Suggest any improvements that could be made to improve existing systems and procedures.
• Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
• Complete all duties and ensure a concise hand over.
• Always Recognize and greet the guests first.
• Respond to any reasonable tasks as assigned by superiors.
• Guest needs and requests are anticipated and acted upon immediately in an efficient manner.
• Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction
• Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
• Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times.
• Is familiar with all equipment relating to the Conferencing functions (e.g. Projector, Wifi, Web camera, microphone).
• Assists in keeping records and maintaining filing systems within the Food and Beverage Department.
• Ensures that the restaurants & Bars is ready for guests by checking overall condition of guest areas regularly.
• Confers with Supervisor regarding last minute arrangements to co-ordinate with kitchen production.
• Processes cash, credit card or MOMO payments and returns change to customers if necessary.
• Ensures the guest bills are correctly charged and presented to the guest.
• Answers questions about menu items, ingredients, and pricing.
• Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.
• Manage daily work schedules of service and delegating task staff.
• Maintaining quality and service standard
• Ensuring all staff are knowledgeable about menu offering and individual ingredients.
• Inform F&B Manager about All Refund, avoids bills ,Bar drinks breakages and other equivalent options.
• Chairing daily staff briefing meetings to motivate staff and ensure they are all meeting service standard and expectations.
  
  
  

GUEST SATISFACTION

• Ensures that all guests are welcome in a professional, efficient and courteous manner.
• Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
• Greets guests in a warm and friendly manner.
• Answers calls in a professional manner and within 3 rings.
• Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
• To have thorough knowledge of all facilities and services offered by the lodge.

RESPONSIBLE BUSINESS

• Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
• Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
• Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
• Work closely with the hotel in participating where possible in community-based projects.
• Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
• Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
• Actively participate in the Food & Beverage waste program of the Hotel.
  
  
  

 HEALTH AND SAFETY

• Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
• Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
• Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
• Ensures that all potential and real hazards are reported and reduced immediately.
• Fully understands the hotel’s fire and emergency Policies & Procedures.
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
• Stimulates and encourages a general awareness of health and safety.
• Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
• Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
• Act as employee representative on the Health & Safety committee.
• Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene
  
  
  

HUMAN RESOURCES

•  Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.
• Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
• Be familiar with the company’s Disciplinary codes.
• Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
• Attends training as and when required.
• Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
• Attends all relevant departmental meeting or other relevant scheduled meeting.
  
  
  

Other Special Requirements

• To perform other reasonable duties as directed by your immediate Manager.
• To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

• Degree/Diploma/ Certificate in Hospitality/Culinary Arts or restaurant management
• Minimum 3 years’ experience in similar position
• Excellent customer service skills and the ability to communicate well with Guest
• Ability to provide Guests with up-to-date information and directions
• Ability to resolve team conflicts
• Fluent in English
• Understanding of French, Swahili and other languages is an added advantage
• Experience in using POS billing and micros systems.

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Degrees/Diplomas/Certificates not later than 25^th June 2025 at 05:00 pm via the mail: Aline.iraguha@mantiscollection.com; CC:dnsengiyera@gmail.com

The Management

Click here to visit the website source

JOB DESCRIPTION: BARMAN

 job purpose

To increase guest satisfaction by providing efficient, prompt, trouble free and courteous food and beverage service to guests in the restaurant, bar, meeting & events and room service in line with Companies Policies, Procedures and Service Standards.

Position Description

 Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

 Understanding the companies Policies, Procedures, Operational and Financial Principles and the components involved in the day to day operations of the Food & Beverage Departments.

• Responsible for the efficient operation and high quality service of Hotel’s bar outlets.
• Maintain product knowledge of all drinks, snack and wine lists in order to advise and make recommendations to guests.
• Use every opportunity to maximize sales.
• Serve beverage items with flair and professionalism according to company standards.
• Ensure all service areas and equipment are kept clean and organized.
• Ensure revenue for the shift is accurately accounted for, with cash/charge summary being completed to balance daily activities.
• Log and inform your Manager of any system problems
• Follow policies and procedures outlined in the Company Brand Standards Manual, Departmental Service Standards / Procedures Manual and Company Policy Manuals.
• Complete all duties, and ensure a concise hand over.
• Provide efficient, friendly and professional service to all guests.
• Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
• Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
• Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
• Orders and collects beverages from the store after determining needs per par stock levels, writing out requisitions and having them authorised by the Food & Beverage Manager, Assistant Food & Beverage Manager or Supervisor.
• Cleans bars and bar area, sets up bar display, prepares beverage accessories (lemons, olives, etc.) bar equipment and utensils.
• Is able to deal with guest complaints and provide satisfying solutions to guests.
• Maintains strict control of stock and maximise efficiency of the bar set-up in order to deliver efficient services to the guest.
• Ensures security of Beverage stock in the Bar by ensuring all beverages are secured at close of business.
• Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.
  
  
  

GUEST SATISFACTION

• Ensures that all guests are welcome and registered in a professional, efficient and courteous manner.
• Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
• Greets guests in a warm and friendly manner.
• Answers calls in a professional manner and within 3 rings.
• Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
• To have thorough knowledge of all facilities and services offered by the lodge, to enable receptionist to sell and promote the property to in-house and prospective guest’s.

RESPONSIBLE BUSINESS

• Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
• Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
• Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage
  
  
  

HEALTH AND SAFETY

• Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
• Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
• Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
• Ensures that all potential and real hazards are reported and reduced immediately.
• Fully understands the hotel’s fire and emergency Policies & Procedures.
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
• Stimulates and encourages a general awareness of health and safety.
• Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
• Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
• Act as employee representative on the Health & Safety committee.
  
  
  

HUMAN RESOURCES

• Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.
• Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
• Be familiar with the company’s Disciplinary codes.
• Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
• Attends training as and when required.
• Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
• Attends all relevant departmental meeting or other relevant scheduled meeting.

Other Special Requirements

• To perform other reasonable duties as directed by your immediate Manager.
• To be available to work overtime at the request of Management.
  
  
  

Qualifications, Skills/Experience & Personal Attributes

• Degree/Diploma/ Certificate in Hospitality or Restaurant management
• Minimum 3 years’ experience in similar position
• Excellent customer service skills and the ability to communicate well with Guest
• Ability to provide Guests with up-to-date information and directions
• Ability to resolve team conflicts
• Fluent in English.
• Understanding of French, Swahili and other languages is an added advantage
• Experience in using POS billing and micros systems.

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Degrees/Diplomas/Certificates not later than 25^th June 2025 at 05:00 pm via the  Aline.iraguha@mantiscollection.com; CC: dnsengiyera@gmail.com

Click here to visit the website source

RETAIL STORES SUPERVISOR- RWANDA

Background Information

Career Options Africa Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan.

Our client, a global travel retail operator, is actively seeking a dedicated and knowledgeable professional to join their exceptional team in Kigali, Rwanda.

THE JOB

As the Retail Store Supervisor, you will be leading the team, mentoring and guiding them to achieve the sales targets and customer satisfaction level.

MAIN TASKS AND RESPONSIBILITIES.

• Act as a bridge between sales staff and Retail Manager.
• Ensure achievement of budgeted revenue and profit margins month on month and improve business performance with innovative ideas.
• Monitor shop operations as per Standard Operating Procedure on a daily basis and act immediately on deviation, if any.
• Monitor physical and system stock regularly, check for deviations if any and initiate corrective action.
• Prepare daily performance report.
• Ensure that all customer complaints are attended and concluded.
• Ensure shop cleanliness & visual merchandising is done as per SOP and act immediately for deviation, if any.
• Support and develop sales team by sharing knowledge and ensure team performance improvement.
• Interact effectively with the team sales target communication, customer feedback and overall shop management.
  
  
  

QUALIFICATIONS

The job holder should have the following qualifications.

1. Must have a bachelor’s degree in business, sales and marketing or related field
2. At least 3-6 years of experience in the retail industry

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

• Strong understanding of food pairing, flavor profiles, and culinary techniques.
• Strong hands-on fashion retail operations, merchandising and marketing skills
• Strong Customer Service orientation
• Must have the ability to do multi-task, prioritize work and meet tight schedules
• Excellent interpersonal, communication & presentation skills.
• Must be good at Stock management

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering the successful candidate a monthly gross salary of RWF 500,000

HOW TO APPLY

Visit www.careeroptionsafricagroup.com and www.hreastafrica.com for more details on this position.

Send CV only to recruitment_rw@careeroptionsafricagroup.com by 26^th July 2025 subject heading, as RETAIL STORE SUPERVISOR- RWANDA. However, applications will be reviewed as they are received, and qualified candidates called for an interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.

Candidates who do not hear from us by this date should consider their applications unsuccessful.

Click here to visit the website source

Job Title: Regional Finance Coordinator

Office: Southern Central Africa and Nigeria region

Location: Kigali, Rwanda

Salary: RWF 3,332,286 gross per month

Full -Time Employment

Mennonite Central Committee (MCC) is a worldwide ministry of Anabaptist churches. MCC is a global nonprofit organization that strives to share God’s love and compassion for all in the name of Christ by responding to basic human needs and working for peace and justice. MCC envisions communities worldwide in right relationship with God, one another, and creation. In Southern and Central Africa & Nigeria, MCC supports projects with local partner organizations and churches in relief, development and peace. In Southern Central Africa and Nigeria (SCAN), MCC operates in Rwanda, Burundi, DRC, Nigeria, Mozambique, Zambia, Malawi and Zimbabwe.

Under the overall guidance of Finance Services Department and direct supervision of the Area Directors for SCAN, the Regional Finance Coordinator will be responsible for supporting Country Representatives and country offices with increasing workload and capacity building around financial needs and will function as an area-level link to be a conduit of information between financial services in the US/ Canada and program offices in SCAN.

Duties and responsibilities

Regional level support

1. Analyze and present on financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements as required by FS.
2. Coordinate the preparation and the collection of quarterly budget comparisons and projection reports.
3. Coordinate annual financial review schedules for country programs and ensure implementation of audit/ financial review recommendations.
4. Support Area Directors with annual country program financial reviews and support HQ FS in spot checks for country programs.
5. Support Area Directors and Financial Service Department in addressing any reported fraud cases.
6. Ensure vehicle procurement protocols are followed, and the regional vehicle and motorbike asset list is maintained.
7. Facilitate trainings for country level Finance Officers and Country Representatives across the region on standard MCC financial management and reporting expectations.
8. Support MCC HQ in audits and financial services for French Speaking Countries.
9. Facilitate trainings for partner organizations across the region on standard MCC financial management and reporting expectations.
   
   
   

Country-Level Support:

1. Provide training, onboarding and support for country level financial staff on MCC financial software and fraud training within the region.
2. Support Country Representatives (Reps) with conducting partner financial reviews and audits.
3. Review country wire requests and Personal Monthly Reports (PMRs) for other regional staff.
4. Support Country Offices to ensure compliance with policies and procedures related to financial management and the management of associated risks.
5. Provide support with Year-End accounting in country and for FS (Grant Prepaid, Accounts payable, etc.)
6. Provide training to new finance staff and Representatives on preparing Budgets, Fund request and Monthly Financial Reports and partner financial reviews.
7. Assist country FS staff to enter budget additions and keep track of project budgets.
8. Provide backup for country-level finance staff when they are on leave. Including, but not limited to preparation of monthly financial reports, budget comparison.
9. Coordinate with, and assist, area level HR Coordinator and country teams regarding computation of salaries, benefits and other taxes for MCC staff and offices .
10. Support country offices in reviewing partner project financial reports
11. Perform other related duties as required
    
    
    

Qualifications

1. Bachelor’s degree in accounting or finance and a fully completed professional accounting certification such as ACCA or CPA.
2. Proficiency in Microsoft Excel and strong analytical and problem-solving skills with attention to detail.
3. Ability to work collaboratively with a wide range of staff and varying levels of financial capacity.
4. Ability to train staff in accounting and basic budgeting
5. English and French fluency is required.
6. Excellent relational skills with a strong customer service orientation; ability to collaborate in a diverse team environment where leadership is most effective through collegial influence rather than formal authority.
7. Ability to attend to many important details simultaneously
8. Demonstrated ability to maintain professional confidentiality
9. Ability to travel throughout and beyond the region as needs arise
10. Exhibit a commitment to a personal Christian faith and discipleship: active church membership and nonviolent peacemaking.
11. Applicants must possess the legal right to live and work in Rwanda.

 As an equal opportunity employer, MCC is dedicated to employment equity and values diversity. We encourage all qualified candidates to apply.

To apply, please submit your CV and academic records with a cover letter outlining why you are the ideal candidate for the position, via email to scanrecruitment@mcc.org and fill out this FORMby July 4th, 2025, with a subject line Regional Finance Coordinator. Only shortlisted candidates will be contacted for interviews.

Click here to visit the website source

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Our programs in Rwanda employ innovative techniques and models, such as linking agriculture and nutrition and applying the graduation model, to help transform the extreme poor’s lives. Our team in Rwanda is implementing the graduation program to help our beneficiaries in the Gisagara and Nyaruguru Districts graduate from extreme poverty.

Vacancy announcement/Temporary Driver

Job Description

Title: Temporary Driver

Grade: N/A

Supervisor: Operations Officer

Supervisees: N/A

Location: Huye

Contract: Temporary

Duration : 6 months

Position Summary

Concern Worldwide seeking a reliable and experienced Temporary Driver to support our team with transportation needs. The selected candidate will be responsible for safely transporting staff and materials, ensuring vehicle maintenance, and adhering to all traffic and organizational regulations. The person will be based in Huye.

The temporary driver will report directly to the Operations Officer .The contract is for 6 months with possibilities of extension

General Duties and Responsibilities

All responsibilities must be carried out in accordance with Concern Worldwide policies and procedures as well as the national law of Rwanda.

In particular: Logistics Manual, Human Resources Manual and Transport Manual

Specifically, the temporary driver will be in charge of:

• Operate Concern Worldwide Rwanda vehicles safely and with respect for persons and property (including other vehicles);
• Drive Concern Worldwide Rwanda vehicles in accordance with Line Manager’s instructions, work plan.
• Check daily, fuel and fluid (brake, clutch, oil etc) levels and report any problems immediately to the Line Manager;
• Perform the check of all essential vehicle parts and equipment kept in vehicles, and report any problem immediately to the Line Manager, as outlined in the Transport Manual.
• Maintain accurate records of fuel usage and trip logs.
• Ensure that the Concern Worldwide Rwanda vehicles are clean and presentable all the time;
• Report any incidents to the Line Manager immediately.
• Understand and follow Concern Worldwide Rwanda fleet policies and procedures (as outlined in the Transport Manual), including enforcing compliance by passengers
• Driving Concern staff to the field in its operating areas
  
  
  

Qualifications and experience required

• Rwanda national
• Possesses a valid national driving permit of category, B, D
• Must be physically fit
• Able to work long hours
• At least secondary education
• Proficient in English language
• At least 5 years of driving experience in an International NGO
• Strong sense of responsibility, professionalism, and punctuality
  
  
  

Special Skills, Aptitude or Personality Requirements

• Knowledge of French can be an added value
• Ability to maintain the utmost discretion and confidentiality
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to
• Honest, encourages openness and transparency

We encourage all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

If this role sounds right for you, please apply with your CV , copy of your driving license.

All applications should be submitted through email: Yvonne.niyonkuru@concern.net before July 20th 2025.

Please indicate the position you are applying in the subject line of the email

Important information:

Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here.

These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them.

n this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission.

Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles.

Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Click here to visit the website source

Required Skills and Competencies

Interpersonal Skills:

• ­ Capable to pro-actively act and managing tasks on his/her own
• ­ Being results oriented
• ­ Having a level of confidentiality.
• ­ Able to work collaboratively with colleagues in the entire organisation, as well as with external partners;
• ­ Having communication skills;

Planning and Organization Skills:

• ­ Able to identify targets and liaise them with organisation goals and strive for their implementation.
• ­ Oversees the office needs and seek the possible modalities
• ­ Ability to report accurately and timely on the logistical related actions;

Teamwork Skills:

• ­ Being collaborative with colleagues to assume specific tasks to achieve common goals;
• ­ Being gentle in demanding colleague’s expertise.

Communication Skills:

• ­ Consider others’ opinions and avail feedback
• ­ Uses proper channels of communication;
• ­ Ability to provide the clear picture of any concept

Professionalism:

• ­ Having the ethical and performance standards;
• ­ Showing ownership, responsiveness, urgency

Writing and Skills

• ­ Ability to produce a good written paper
• ­ Excel and word skills
• ­ Able to adopt software skills
• ­ Fluent in Kinyarwanda, English and French.
  
  
  

How to apply:

If you are interested in this position, please send your detailed e-mail application: High Academic Degree, CV and cover letter in English, by June 30^th 2025, to Careers@urugowoc.com. Please include the position title in the subject line.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. WOMEN OPPORTUNITY CENTER (WOC) is an equal opportunity employer.

Evelyn KARAMAGI

Executive Director

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Job title: Procurement Officer

Vacancy Announcement: Kayonza, June, 18^th 2025

Women Opportunity Center (WOC) is recruiting for the position of Procurement Officer. This position is open to all interested candidates/all sources and is available to start immediately at its Kayonza Headquarters. The Procurement Officer is the technical financial position in the organization and is under the Supervision of the Financial and Administration Manager.

The Procurement Officer is responsible for managing the procurement process, ensuring transparency, cost-effectiveness, and compliance with internal and external policies and procedures.

Specific duties include but are not limited to:

DUTIES AND RESPONSIBILITIES

• Lead and manage the end-to-end procurement process in accordance with organizational policies.
• Develop and implement annual procurement plans aligned with budget and operational needs.
• Identify, evaluate, and maintain strong relationships with vendors and suppliers.
• Prepare and issue Request for Quotations (RFQs), Requests for Proposals (RFPs), and other bidding documents.
• Negotiate contracts to ensure best value, quality, and timely delivery of goods and services.
• Ensure compliance with procurement regulations and maintain complete procurement records.
• Monitor supplier performance and manage procurement-related risks.
• Generate timely procurement reports and support budget holders with purchasing decisions.
  
  
  

SKILLS AND QUALIFICATIONS

• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or related field
• Minimum of 2 years of relevant experience in procurement or supply chain management
• Strong knowledge of procurement procedures, contract management, and supplier evaluation
• Excellent negotiation, communication, and interpersonal skills
• High level of integrity, confidentiality, and professionalism
• Proficiency in MS Word, Excel, and procurement systems
• Fluency in Kinyarwanda, English, and French

If you are interested in this position, please send your detailed e-mail application: High Academic Degree, CV and cover letter in English, by June 27^th 2025 to Careers@urugowoc.com. Please include the position title in the subject line.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. WOMEN OPPORTUNITY CENTER (WOC) is an equal opportunity employer

Evelyn KARAMAGI

Executive Director

Required Skills and Competencies

Interpersonal Skills:

• ­ Self-motivated and able to work independently
• ­ Results-oriented and committed to meeting deadlines
• ­ High level of integrity and confidentiality
• ­ Effective collaboration with internal teams and external suppliers
• ­ Good communication and negotiation skills

Planning and Organization Skills:

• ­ Strong analytical and problem-solving abilities
• ­ Capable of managing multiple procurement activities simultaneously
• ­ Ability to plan, monitor, and report on procurement processes and milestones

Teamwork Skills:

• ­ Team player with the ability to share tasks and responsibilities
• ­ Supportive and respectful in professional relationships

Communication Skills:

• ­ Clear and concise in oral and written communication
• ­ Uses appropriate communication channels to share procurement updates
• ­ Ability to simplify procurement information for non-technical stakeholders

Professionalism:

• ­ Demonstrates strong ethics, accountability, and responsiveness
• ­ Shows commitment to achieving high performance standards

Writing and Skills

• ­ Strong report writing and documentation skills
• ­ Proficient in MS Word, Excel, and procurement-related software
• ­ Knowledge of e-procurement systems is an asset
• ­ Fluent in Kinyarwanda, English, and French.
  
  
  

How to apply:

If you are interested in this position, please send your detailed e-mail application: High Academic Degree, CV and cover letter in English, by June 30^th 2025 to Careers@urugowoc.com. Please include the position title in the subject line.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. WOMEN OPPORTUNITY CENTER (WOC) is an equal opportunity employer

Evelyn KARAMAGI

Executive Director

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VACANCY – MIDWIFE POSITION

COUNTRY PROGRAM MISSION:

Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all five refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.

PRIMARY PURPOSE OF THE POSITION:

The primary purpose of the Midwife position is to provide comprehensive maternal and newborn healthcare services, ensuring safe pregnancy, labor, delivery, and postnatal care. The midwife plays a critical role in promoting reproductive, maternal, and neonatal health, preventing complications, and supporting family planning and health education.

PRIMARY DUTIES/RESPONSIBILITIES:

Antenatal Care (ANC):

• Conduct routine ANC consultations, assessments, and screenings.
• Monitor maternal and fetal health.
• Educate pregnant women on nutrition, birth preparedness, and danger signs.

Labor and Delivery:

• Provide skilled birth attendance, manage normal deliveries, and identify complications early.
• Ensure use of infection prevention and control practices.
• Maintain accurate delivery records and partographs.

 Postnatal Care (PNC):

• Provide postnatal assessments and counseling for mothers and newborns.
• Support breastfeeding initiation and monitoring.
• Identify and manage early maternal or neonatal complications.

Family Planning and Reproductive Health:

• Offer counseling and provision of family planning methods.
• Educate clients on sexual and reproductive health.

Emergency Obstetric Care:

• Recognize obstetric emergencies and initiate appropriate management.
• Refer high-risk cases to higher-level facilities in a timely manner.

Health Education and Community Engagement:

• Conduct individual and group education sessions.
• Collaborate with community health workers to promote maternal health services.

Record Keeping and Reporting:

• Maintain up-to-date patient records and monthly reports.
• Ensure data quality and confidentiality.

Team Collaboration and Supervision:

• Work closely with nurses, doctors, and other staff to provide holistic care.
• Support capacity building and mentoring of junior staff or students if applicable.
  
  
  

EDUCATION, TECHNICAL SKILLS & KNOWLEDGE REQUIRED:

• A1 degree in midwifery, preferably a background in nursing
• 2 years minimum experience in midwifery in Rwanda
• Registration with the National Nursing and Midwifery Council
• Knowledge of newborn vital signs, family planning methods
• Knowledge of Ministry of Health standards and protocols for maternal/child health and obstetric health
• Knowledge of the regional political and social conditions
• Kinyarwanda, English, and French oral/writing skills, Kiswahili oral skills also preferred
• Excellent organizational, administrative and management skills
• Ability to prioritize multiple tasks and meet deadlines in a dynamic environment
• Experience working in protracted refugee situation and/or previous experience in Rwanda a plus
• Experience in managing and working with a multicultural staff
• Strong participatory leadership and interpersonal skill
• Computer knowledge (Microsoft office, MS Word, MS Excel)
• Ability to motivate and counsel staff working in a refugee camp environment.
• Provide weekly, monthly and quarterly reports of the activities.
  
  
  

KEY BEHAVIORS & ABILITIES:

• Commitment to personally champion ALIGHT’s Program vision and Mission and inspire others to do the same
• Excellent written and verbal communication, including effective presentation and facilitation skills
• Excellent strategic thinking, process management and problem-solving skills
• Collaborative, result-oriented management style
• Initiative, resourcefulness and innovation
• Strong participatory leadership and interpersonal skills. Ability to motivate staff and lead a high performing team in a politically sensitive environment,
• Ability to prioritize multiple tasks and meet deadlines in a dynamic environment
  
  
  

APPLICATION GUIDELINES:

Interested and qualifying candidates should submit applications to ALIGHT Rwanda Executive Director – to include 1 page Cover Letter, an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following email address only: RWJobs@WEAREALIGHT.ORG with the position applied for CLEARLY indicated in the subject line. The deadline for submission of applications is July 3^rd, 2025 at 16:00hrs. Only shortlisted candidates will be contacted.

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.

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VACANCY – CLINICAL NURSE

COUNTRY PROGRAM MISSION:

Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all five refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.

PRIMARY PURPOSE OF THE POSITION:

The Clinical Nurse will be responsible for providing hands-on care to patients by administering medications, observing and monitoring patients’ conditions, maintaining records and communicating with doctors.

PRIMARY DUTIES & RESPONSIBILITIES

• Interview patients to obtain information that will guide diagnosis with though physical examination of the patient while in consultation
• Write all lab exams and findings in patient file and in register book
• Prescribe treatment for the patient consulted with extra attention on doses and side effects
• Make decision on which patient can be referred to medical doctor
• Make sure the consultation activities start by the scheduled time and finish when the last patient is consulted
• Perform PIT when it is necessary, and report all HIV-positive cases to HIV Program
• Ensure FP is fully integrated in consultation
• Maintain medical materials and equipment
• Coordinate with other health staff on self-assessment of clinical skills and challenges.
• Perform recordkeeping procedures when registering patients according to health center protocols
• Follow up on patients that he/she has consulted and hospitalized.
• Coordinate with other health staff on self-assessment of clinical skills and challenges.
• Organize, complete, and manage patient data files according to confidentiality/organizational protocols
• Provide information to each patient details his/her conditions, medications and health education
• Perform any other duties assigned by the supervisor, or any other ALIGHT Health Coordinator
  
  
  

EDUCATION, TECHNICAL SKILLS & KNOWLEDGE REQUIRED:

• At least A1 Diploma in Nursing or field from a recognized university with full registration and current practicing license with relevant professional body (Rwanda Medical Council)
• 2-3 years of experience in nursing in a clinical setting in a low-resource, fast paced setting, working with vulnerable/displaced persons
• Analytical and organizational skills/experience with health data
• Demonstrated knowledge of Health Information Systems, Nutrition protocols, HIV protocols, and Primary and Reproductive Health Care concepts, including Rwandan Ministry of Health protocols and guidelines
• Experience in collecting patient data for health systems monitoring purposes.
• Excellent organizational skills
• Oral/writing skills in Kinyarwanda and English or French
• Experience working in refugee situation and/or previous experience in Rwanda
  
  
  

KEY BEHAVIORS & ABILITIES:

• Commitment to personally champion ALIGHT’s Program vision and Mission and inspire others to do the same
• Excellent written and verbal communication, including effective presentation and facilitation skills
• Excellent strategic thinking, process management and problem solving skills
• Collaborative, result-oriented management style
• Initiative, resourcefulness and innovation
• Strong participatory leadership and interpersonal skills. Ability to motivate staff and lead a high performing team in a politically sensitive environment,
• Ability to prioritize multiple tasks and meet deadlines in a dynamic environment
  
  
  

APPLICATION GUIDELINES:

Interested and qualifying candidates should submit applications to ALIGHT Rwanda Executive Director – to include 1 page Cover Letter, an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following email address only: RWJobs@WEAREALIGHT.ORG with the position applied for CLEARLY indicated in the subject line.The deadline for submission of applications is July 3^rd, 2025 at 16:00hrs. Only shortlisted candidates will be contacted.

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.

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1. Senior MEL Manager

Job Details

Description

About TechnoServe:

At TechnoServe, we believe that everyone deserves the opportunity to build a better life. For over 50 years, we have given smallholder farmers and entrepreneurs the skills, connections, and confidence to lift themselves out of poverty. We leverage the power of markets and the private sector to create sustainable economic growth to benefit people and the planet. Our unique mix of business solutions, deep knowledge of local contexts, and data-driven insights is helping to fight poverty across Africa, Asia, and Latin America.

TechnoServe staff are local–95% are from the countries in which they work. We put a high premium on collaboration and entrepreneurship. We hold ourselves and each other to the highest standards of integrity and transparency. And we focus on delivering lasting impact for our mission.

Job Summary:

The Senior Monitoring Evaluation and Learning (MEL) Manager, Coffee Africa is tasked with providing leadership across the MEL function for TechnoServe’s Coffee Practice, ensuring the foundational building blocks for managing to impact are in place. The Senior MEL Manager supports innovation in monitoring and evaluation of specific interventions, providing strategic and technical oversight for our coffee practice in Africa. The Senior MEL manager will manage three direct reports.

The Senior MEL Manager position requires strong technical MEL expertise, but is also fundamentally a leadership position. Success in the role requires effective communication with senior staff, an ability to build and manage relationships remotely, strong project management skill, and strategic thinking.

Program Overview:

The Coffee Africa portfolio includes more than 6 programs across Sub-Saharan Africa and Puerto Rico. The programs are large scale with multiple MEL staff across several countries. The position will collaborate closely with Coffee Practice leaders to develop and advance the MEL strategy. The position will also collaborate with the Global Impact team and ensure insights from MEL feed into organizational learning. This position sits within TechnoServe’s Coffee Practice Africa and will report to the Global Coffee Sustainability Director. The position will be Remote (GMT – GMT+3), with East Africa as the preferred location.

Primary Functions & Responsibilities:

Provide leadership within the coffee practice :(40% LOE):

• Work closely with the global Impact team to develop detailed indicator guidance that are inline with TechnoServe standards and allows for seamless internal and external reporting.
• Advance MEL best practices, in line with TechnoServe’s global standards, and ensure successful adoption across the coffee portfolio. This includes analysis guidelines, database standards, monitoring dashboards, and data collection tools.
• Ensure data quality practices such as data verification, back checking, and other data quality routines are thoroughly integrated into all projects.
•  Facilitate the analysis and dissemination of findings for Coffee Practice and play a leading role in developing a practice area learning agenda.
•  Collaborate with country coffee teams to systematically improve the structures, processes and resources that enable application of good MEL practices, including standardization of tools and technology use,
•  Coordinate the planning of MEL activities, storing of MEL documents, and tracking of MEL deliverables.
•  Manage the hiring process country MEL staff.
•  Manage Regional MEL and PIMA team.
•  Lead Corporate Measurement annual impact reporting from the Africa coffee programs and present the results to the global impact team for review.

Manage the coffee practice digital monitoring system – PIMA:(30% LOE):

• Develop and oversee PIMA strategy (agronomy and wet mil) by adopting appropriate technology, setting goals and priorities and determining actions to achieve specified goals through resource mobilization
• Define strategy to design, test and roll-out new features in the PIMA system to track performance of field teams and the efficiency of program interventions
• Support program teams in adopting PIMA technologies (training, monitor usage etc)
• Create yearly plans aligned with Coffee Practice goals and objectives

Provide direct technical assistance to projects (20% LOE):

• Lead the development, management, analysis, reporting, and sharing across the practice of R&BL assessments.
• Lead the development of Focus Group protocols and trainings
• Lead internal evaluations or special studies; Eg seedling distribution, stumping incentives, cool farm tool, farm inventory survey, living income surveys etc.

Support the management of impact evaluation within the Coffee Practice (10% LOE):

• Assist in selecting the impact evaluation team in line with donor requirements
• Contribute to the design of the impact evaluation by reviewing survey tools and training materials to ensure alignment with project KPIs
• Review deliverables from the impact evaluation team, including regenerative practice assessments, demo plot yield surveys, and annual audit reports
  
  
  

Basic Qualifications:

•  A bachelor’s degree in a relevant field, such as economics, public health, business administration, statistics, evaluation, data science, or other; and a minimum of 10 years of experience designing, managing and implementing multidisciplinary and results-based MEL systems in an international context.
•  Or a master’s degree and 7 years of similar experience.
•  Expertise in evaluating projects that are focused on agriculture
•  Experience with project management systems that allow for effectively planning, tracking, and ensuring quality for complex projects.
•  Background in a range of monitoring and evaluation methodologies, including both quantitative and qualitative research approaches
•  Hands-on capacity-building experience, including development of training materials, as well as delivering actual training sessions.
•  Fluent in STATA programming language

Required Languages: Excellent oral, written, and interpersonal skills, including fluency in English.

Travel: Travel up to 20%

Preferred Qualifications:

• Experience with mobile-based data collection tools (ODK, CommCare, or similar), databases (SalesForce or similar), and dashboards (Looker or similar).
• Experience managing large data sets, migrating data between platforms, performing merges, and creating automations.
• Experience with user centered design, or other design frameworks for developing technology solution.
• Experience integrating gender into project approach
• Experience delegating responsibility and thinking creatively about how to use the available resources to achieve the best results
  
  
  

Knowledge, Skills and Abilities:

•  Proven ability to translate research, methodologies, and data into accessible formats for colleagues with non-technical backgrounds
•  A commitment to developing and promoting MEL staff skills.
•  Outstanding written and oral communication skills and a demonstrated track record of producing high quality, well-written deliverables
•  A demonstrated ability to effectively multi-task and manage projects, including staffing, work plans, deliverables, timelines and budgets
•  A demonstrated ability to coordinate and communicate effectively and diplomatically with a range of external and internal colleagues including donors, partners and senior and junior team members across diverse cultures
•  An ability to value and respect voices of staff at all levels, external stakeholders, and the men and women we work with.

Supervisory Responsibilities: The Senior MEL Manager will supervise a team of 3 Regional MEL staff including the PIMA manager.

We encourage all qualified individuals who share TechnoServe’s vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to Apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.

Deadline: 19th July 2025

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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2.  ReGenerate – Rwanda Program Director

Job Details

Description

Job Title: ReGenerate Rwanda Program Director

Reporting to the: Regional Director, East Africa

Location: Kigali, Rwanda

Grade: 10

About TechnoServe:

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of businesses and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics, and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Program Overview:

ReGenerate Rwanda is a program funded by the Swedish International Development Cooperation Agency (Sida) and implemented by TechnoServe in Rwanda. The program is set to run over five years, from 2023 to 2027.

Our Goal: We aim to sustainably increase the income of 30,000 individuals (70% of whom are women and youth) living in poverty in the Western and Southern regions of Rwanda.

Our Approach: Utilizing a market systems development strategy, the program is dedicated to identifying, catalyzing, and scaling systemic solutions.

We collaborate with private sector partners to:

• Develop business solutions that meet the unmet demand for essential products and services in the target regions.
• Prioritize inclusivity by integrating women and youth as central to this transformative growth.
• Transition toward regenerative economic models.

By addressing the needs of the most remote and vulnerable households, the program aims to foster new local business opportunities and stimulate job creation.

Job Summary:

TechnoServe seeks a highly qualified Program Director to lead the overall implementation and management of the program. Based in Kigali with frequent travel to Western and Southern Rwanda, s/he will be responsible for providing strategic direction of the overall program; oversight of activities; developing work plans; overseeing the program budget, monitoring, evaluation, and learning (MEL); and donor reporting. S/he will continuously create operational efficiencies and drive innovations in delivery and will serve as the primary point of contact with the donor, ensuring that the program meets established objectives and targets.

Primary Functions & Responsibilities:

• Lead overall program strategy and adaptive management to ensure highest-impact interventions.
• Maintain collaborative solid and working relationships with donors, partners, and key stakeholders.
• Ensure that program objectives, outcomes, and deliverables are met on time and within budget and that financial, operational, and reporting requirements of the donor and TechnoServe are adhered to.
• Guide team to develop effective MEL plans, turn data into actionable insights to guide implementation, and disseminate results and learning.
• Develop and share internal and external program performance metrics.
• Manage the activities and performance of program staff, sub partner, internal short-term technical assistance personnel, and consultants, ensuring high-quality execution and delivery of program targets by the program work plan.
• Identity staff, partner, and stakeholder training needs and oversee staff capacity development, as required and appropriate.
• Supervise, mentor, and develop staff capacity to ensure program delivery, staff performance, and retention while overseeing the recruitment of new staff as needed.
• Manage budget for respective program work-streams, ensuring operational plans are aligned with program budgets.
• Monitor program expenditures and manage budget variances, realigning as required.
• Manage sub-partner relationships and program contributions and deliverables; provide ongoing staff performance feedback.

Required profile for job ad : Program Director, ReGenerate Rwanda

Essential Qualifications and Competencies:

• A Masters Degree +7 years of experience or Bachelor’s Degree + 10 years experience in development, business administration, economics, marketing, or related discipline.
• At least five years of post-graduate experience coordinating projects/programs that deliver multiple interventions that combine to stimulate sustained system change.
• Experience in implementing private sector or micro, small, and medium enterprise (MSME) development assistance programs; knowledge of the personal sector/MSME landscape in Rwanda and East/Central Africa is strongly preferred.
• Experience and knowledge in the area of environment and climate-linked to economic growth and livelihoods
• Good understanding of the political climate and constraints faced by interventions, including some base knowledge and interest in learning more about MSME stakeholder priorities and business practices; the successful candidates will have practical experience navigating different organizational priorities and perspectives and effectively communicating programmatic decisions.
• Demonstrated experience leading and coordinating consultative planning processes that involve input from a range of experts and stakeholders toward strengthened evidence-based programming and decision-making.
• Strong adaptive management skills, including critical thinking, foresight, and vision to actively analyze program activities, challenge assumptions and make decisions.
• Demonstrated understanding of – and commitment to challenging – barriers that disadvantage the vulnerable, women, and youth and exclude them from economic opportunities.
• Strong interpersonal and communications skills in a multicultural environment, including experience building relationships and managing conflict with people from diverse backgrounds.
• Proven experience managing, influencing, and motivating teams and stakeholders (e.g., performance improvement, developing new and innovative business partnerships).
• Ability to work with tight deadlines while managing multiple tasks and programs.
• Ability to develop well-written, cohesive analyses and reports.
• Experience in leading/managing donor-funded programs required.
• Local candidates are strongly encouraged to apply.
  
  
  

Preferred Qualifications:

• Advanced degree or MBA preferred
• Experience in managing market systems development program preferred

Required Languages:

• Fluency in English with excellent oral and written communication skills required.
• Proficiency in Kinyarwanda preferred.

Knowledge, Skills and Abilities:

• Detail orientation, including strong organizational, analytical, and quantitative skills.
• Excellent computer skills in Microsoft Word, Excel, PowerPoint, and other administrative applications.
• Strong private sector market orientation, entrepreneurial and innovative thinker.

Supervisory Responsibilities:

• Supervise mid-and 7 mid-and senior-level staff and strategically deployed internal and external short-term technical assistance. Experience working with multi-disciplinary teams desired.

Job criteria for job ad : Program Director, ReGenerate Rwanda

• Job category : Management
• Industries : Associative activities – Social, public and human services
• Employment type : Permanent contract – Fixed-term contract
• Region : Eastern Province – Kigali Province – Northern Province – Southern Province – Western Province
• Experience level : 7 to 10 years minimum
• Educational level : Bachelors/Master
• Number of Position(s) : 1

Application Link 
Deadline: 19th July 2025

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JOB ADVERTISEMENT

WASH ENGINEER

Organization: ForAfrika Rwanda

Project: Sustainable Water Access and Sanitation Enhancement Project in Kamonyi and Muhanga Districts

Position Type: Field-Based Officer Role

Contract Duration: 12 Months (01 June 2025 to 31 May 2026) with possibility of renewal based on funding availability

Location: Muhanga/Kamonyi Districts, Southern Province, Rwanda

Reports to: Program Officer

Application Deadline: 23 June 2025

ABOUT THE PROJECT

ForAfrika Rwanda is implementing a 12-month WASH project aimed at improving sustainable access to clean water and enhanced sanitation facilities for 312 households across five targeted communities in Kamonyi and Muhanga districts. The project focuses on community-led water resource management, local capacity building, gender-inclusive WASH practices, and sustainable technology transfer.

POSITION SUMMARY

We are seeking a qualified and experienced WASH Engineer to provide technical leadership and field implementation support for our water, sanitation, and hygiene project. The successful candidate will be responsible for overseeing the technical aspects of infrastructure development, ensuring quality implementation of WASH systems, and supporting community capacity building initiatives.

KEY RESPONSIBILITIES

Technical Implementation

• Conduct comprehensive hydrogeological assessments for borehole drilling locations
• Oversee drilling of new 60-80m deep boreholes and installation of solar-powered pumping systems
• Supervise pipeline connections to Early Childhood Development (ECD) centers with concrete tank installations
• Coordinate construction of child-friendly toilet facilities at designated locations
• Install and commission rainwater harvesting systems for public facilities
• Extend water points to community facilities including primary schools
• Ensure all infrastructure complies with Rwandan national standards and WHO guidelines

Quality Assurance and Monitoring

• Conduct regular technical monitoring of all WASH infrastructure installations
• Perform water quality testing following Rwanda Standards Board protocols
• Coordinate with certified laboratories for water sample analysis
• Maintain digital databases tracking all maintenance activities and performance metrics
• Conduct monthly site visits to assess infrastructure conditions and functionality
  
  
  

Community Engagement and Capacity Building

• Support establishment and training of Water User Committees with minimum 60% women representation
• Train local technicians (minimum 40% women) in system operation, maintenance, and repairs
• Provide technical guidance on water management tools and resources
• Support community hygiene promotion and behavior change activities
• Facilitate knowledge transfer on climate-resilient water management practices

Project Management and Reporting

• Prepare detailed technical reports on project progress and infrastructure performance
• Coordinate with district authorities and local partners for project alignment
• Participate in quarterly project review meetings and learning sessions
• Document lessons learned and innovative approaches for knowledge sharing
• Ensure compliance with project timelines and budget allocations

Gender and Social Inclusion

• Ensure infrastructure designs include female-friendly features (privacy screens, safety considerations)
• Support women’s leadership development in water governance structures
• Promote inclusive participation in all project activities regardless of gender, age, or disability status.
  
  
  

KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in civil engineering (required)
• Additional certification in Water Engineering, Hydrology, or related WASH fields (preferred)
• Minimum 2 years of professional experience in WASH project implementation
• Demonstrated experience in borehole drilling, solar pumping systems, and water infrastructure development
• Experience working with rural communities and local government authorities
• Knowledge of Rwandan national water and sanitation standards
• Proficiency in hydrogeological assessment and water resource management
• Knowledge of solar-powered water systems and sustainable energy solutions
• Experience with water quality testing and laboratory coordination
• Understanding of rainwater harvesting and water storage systems
• Familiarity with climate-resilient infrastructure design
• Strong communication skills in English and Kinyarwanda (spoken and written)
• Excellent interpersonal skills and ability to work with diverse communities
• Problem-solving abilities and adaptability to field conditions
• Commitment to gender equality and social inclusion principles
• Computer literacy including MS Office applications and digital data collection tools
• Strong commitment to community development and poverty reduction
• Ability to work independently in challenging field conditions
• Willingness to travel frequently within project areas
• Professional integrity and adherence to organizational values
  
  
  

TERMS AND CONDITIONS

• Salary: Competitive remuneration package commensurate with experience
• Contract Type: Fixed-term contract for 12 months with possibility of renewal based on performance and funding availability
• Working Hours: Full-time position (100% LOE) with flexible field work requirements
• Benefits: As per ForAfrika Rwanda employee handbook
• Probation Period: 1 month
• Travel: Frequent travel required within Kamonyi and Muhanga districts

APPLICATION PROCESS

Interested and qualified candidates should submit:

Cover Letter (maximum 1page) explaining motivation and relevant experience

Detailed CV including at least three professional references

To apply, please click HERE 

Application deadline: 23 June 2025

Please note that only shortlisted candidates will be contacted for interviews.

EQUAL OPPORTUNITY

ForAfrika Rwanda is an equal opportunity employer committed to diversity and inclusion. We encourage applications from qualified candidates regardless of gender, age, religion, ethnicity, or disability status. Women and candidates from marginalized communities are particularly encouraged to apply.

Note: This position is contingent upon project funding confirmation. ForAfrika Rwanda reserves the right to modify terms and conditions based on operational requirements.

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HR Officer – Job Description

Position: HR Officer

Place of Work: Rwanda Ultimate Golf Course Ltd

Reports to: HR Manager

Who We Are:

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.

Job Purpose:

The HR Officer is responsible for supporting the effective delivery of human resource services within the organization. This includes implementing HR policies and procedures, managing employee relations, handling recruitment and onboarding processes, and ensuring compliance with labor laws and organizational standards. The HR Officer plays a key role in fostering a productive and positive workplace environment while contributing to the achievement of organizational goals through efficient human capital management.

HR Officer responsibilities include but are not limited to:

• Assist with job advertising and scheduling interviews.
• Conduct employee onboarding, including orientations, induction processes, and documentation of new hires.
• Maintain and update employee records, leave tracking, and timesheets.
• Respond to staff inquiries on HR policies, benefits, and procedures.
• Prepare employment letters, ID cards, and other HR documentation.
• Support in coordinating staff training logistics and attendance.
• Ensure all HR databases are accurately updated and maintained.
• Help organize employee engagement activities and welfare initiatives.
• Responsible for Casual Staff Management. Act as the primary point of contact for all casual workforce-related matters.
• Provide general HR administrative support as needed.
  
  
  

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related discipline.
• 1–3 years of relevant HR experience (internship or entry-level HR role).
• Knowledge of labor laws and basic HR practices.

Skills:

• Strong attention to detail and accuracy in documentation.
• Good communication and interpersonal skills.
• Time management and ability to prioritize tasks.
• Familiarity with HR software and Microsoft Office tools.
• Proactive attitude and willingness to learn.
• Customer service orientation when dealing with employee inquiries.
• Team player with the ability to work under supervision.

Laungages :

• Excellent command of written and spoken English
• French will be an asset.

Required documents:

• A detailed CV with 3 contacts of professional referees.
• A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
• Copies of academic degrees, professional training certificates, and other relevant training certificates.
  
  
  

How to Apply

• The deadline for submitting applications is Wednesday, July 02, 2025, at 09:00 hrs Kigali time.
• All applicants must send their zipped documents to hr@rwandagolf.rw with the subject line ” HR Officer Position.”
• Only selected candidates for interview will be contacted.
• Any unzipped documents or applications without the specified subject line will be automatically disqualified.

Click here to visit the website source

Vacancy Title: Electrical Technician

Company Name: Gabiro Agribusiness Hub Ltd (GHA Ltd)

Reporting to:  Electrical Chief Engineer

Deadline of this Job: 27^th June.2025

Duty Station: Nyagatare/karushuga

Job Profile

This role requires a strong understanding of electrical systems, safety protocols, and the ability to work collaboratively with the team to ensure the smooth operation of electrical assets. The Electrical Technician will report to the Electrical Chief Engineer.

Key Responsibilities

Electrical System Maintenance:

• Conduct routine inspections and preventive maintenance on electrical systems, including lighting, power distribution, electrical motors and control panels.
• Identify and address potential issues before they escalate into major problems, ensuring minimal downtime.

Electrical Repairs and Troubleshooting:

• Respond to electrical system malfunctions, diagnose problems, and perform necessary repairs or replacements promptly and accurately.
• Troubleshoot electrical circuits and equipment to identify faults and restore functionality.

Safety and Compliance:

• Follow safety protocols and procedures while working on electrical systems to minimize risks and ensure a safe work environment.
• Comply with electrical codes, standards, and regulations to meet industry best practices.

Record-Keeping:

• Maintain accurate records of all maintenance and repair activities, including work performed, materials used, and any recommendations for future improvements.

Equipment Testing and Calibration:

• Conduct testing and calibration of electrical equipment to ensure accuracy and proper functioning.
• Use testing equipment, such as multimeters to perform accurate measurements.
  
  
  

Collaboration and Communication:

• Work collaboratively with the Electrical Engineering team and other units to support operation and maintenance initiatives.
• Communicate effectively with team members and supervisors to report progress and any challenges encountered.
• Communicate effectively with team members and supervisors to report progress and any challenges encountered.
• Emergency Response:
• Be available for on-call duty to respond to electrical emergencies and breakdowns outside of regular working hours, if required.

Continuous Learning:

• Stay updated on the latest developments in electrical technology and best practices through training and self-directed learning

Qualification

• Diploma in Electrical Engineering Technology or a related field.
• Proven experience (5 years) as an Electrical Technician, preferably in an infrastructure management or water supply project or electrical and electromechanical equipment.
• Having valid driving license category A is added advantage
  
  
  

Application Procedure:

• Application Letter addressed to the Chief Executive Officer
• A copy of National Identity Card
• A copy of Required Degree
• The Curriculum Vitae with 3 reference persons with their contacts
• The required working experience must be proven.

The interested applicants shall submit their application files in PDF as single document via recruitment@gah.rw by not later than 27^th June.2025 at 5pm

Done on 17^th June 2025

Aloysius NGARAMBE

Chief Executive Officer of Gabiro Agribusiness Hub Ltd

Click here to visit the website source

Vacancy Title: Plumber

Company Name: Gabiro Agribusiness Hub Ltd (GAH Ltd)

Reporting to:  Electromechanical Chief Engineer

Deadline of this Job: 27^th June.2025

Duty Station: Nyagatare/ Karushuga

Job Profile

This position reports to the Electromechanical Chief Engineer and is accountable for the overall plumbing maintenance, installation and repair of bulk water supply systems, irrigation system and other piped water supply to different infrastructures under GAH Ltd management and ensure compliance with all QSHE requirements.

Key Responsibilities

The function of the job includes but not limited to the following:

• Installation: Installation Maintenance and Repairs: Regular maintenance to ensure optimal functioning of irrigation equipment for the Demo farm and pipe network up to the water supply terminals and prompt repairs to minimize downtime.
• System Maintenance: Implementation of innovative maintenance (in the Demo Farm) to enhance water distribution
• Consultation and Advice: Expert consultation on early leak detection strategies to minimize water losses.
• Install and repair piping systems for water.
• Fix leaks and clogs in pipes.
• Conduct inspections to assess plumbing systems and identify issues
• Provide estimates for plumbing services and materials needed
• Maintain accurate records of work performed and materials used
• Adhere to safety standards at all times
• Register works order requisitions
• Achieve service levels targets and all standard performance targets.
• Close out all works orders and projects
• Plan for routine maintenance and projects
• Maintain all pumping stations plumbing works
• Maintain bulk irrigation main supply pipe network up to the investor’s hydrant and other water users for irrigation as per oriented.
• Inspect GAH Demo farm for services and repairs
• Lead the Plumbing team on all Safety, Health, Environment and Quality (SHEQ) requirements
• Lead the Plumbing team on all Continuous Improvement (CI) requirements
• Keep a daily log of tasks
• Supervise, lead and direct subordinates.
• Identifying plumbing issues, conducting inspections, providing estimates, and carrying out necessary repairs or installations to ensure proper functionality.
• Regular checks and greasing of gate valves, scour valves and pressure regulating valves
• Ensuring bulk irrigation system for the Demo farm and also for the pipe network up to the investors’ hydrant and other water users operate at peak performance year-round.
• Perform any other task that could be tasked by the supervisor
  
  
  

Qualification

• Trade certificate, A2 in Plumbing or related fields with 7 years of professional experience as a plumber, preferably in a pressurized water supply system or irrigation network or industrial performances. Or advanced Diploma, A1 in Plumbing or related fields from any accrediated school with proven 5 years of professiional experience as a plumber, preferably in a pressurized water supply system or irrigation network or industrial performances
• Having hands on skills in piped or channeled water supply system.
• Having knowledge and experience in at least one of the following irrigation systems : Drip irrigation, center pivot irrigation, sprinkler irrigation and hand move irrigation.
• Having a valid driving license category A is added advantage
  
  
  

Application Procedure:

• Application Letter addressed to the Chief Executive Officer
• A copy of National Identity Card
• A copy of Required Degree
• The Curriculum Vitae with 3 reference persons with their contacts
• The required working experience must be proven.

The interested applicants shall submit their application files in PDF as single document via recruitment@gah.rw by not later than 27^th June.2025 at 5pm

Done on 17^th June 2025

Aloysius NGARAMBE

Chief Executive Officer of Gabiro Agribusiness Hub Ltd

Click here to visit the website source