Job Description

Monitoring and Verification (Quality Assurance) Coordinator, Clean Cooking and Sustainable Energy

Full-Time 6-Month Contract with possibility of extension

C- Quest Capital LLC (CQC) is a social impact investor, project developer, and climate finance specialist whose mission is to transform the lives of people in the poorest communities in developing countries by providing them access to clean and sustainable energy services and clean energy technologies and improving the health and wellbeing of women and children. CQC was founded in 2008 and is headquartered in Washington DC, USA with subsidiaries in India, Malaysia, Singapore, and Cambodia, on-ground teams in Malawi and Zambia, and rapidly growing into other Sub-Saharan Africa countries.

CQC is a leader in providing clean efficient cooking and lighting services to the rural poor worldwide and has growing businesses in renewable energy production and supply, and sustainable agricultural land use, and forestry. Our projects are implemented either through our own operational platforms and subsidiaries or through closely managed partnerships and joint ventures with on-the-ground organizations.

We have active investments in over 13 countries across Sub-Saharan Africa, Central America, and South and East Asia that have thus far improved the lives of over 20 million people.

CQC employs over 100 full-time staff of investment, project management, and carbon professionals based around the world including Washington DC, India, Malaysia, Cambodia, Malawi, and Zambia. In addition, we regularly draw on a pool of individual consultants, collaborating NGO and private sector partners, and staff of our joint venture partners.

Background:

CQC is rapidly expanding its investment in cleaner cooking services across its core geographies. In Sub-Saharan Africa (SSA) we have launched a three million household four-year investment across Malawi, Zambia, Zimbabwe, Mozambique, Kenya, Uganda, Tanzania, Angola, and Rwanda with pilot activities planned in several other SSA Least Developed Countries. We manage country teams and implementing partners across the region. We are expanding our skilled staff in Rwanda.

Under the guidance of the Senior Operations Specialist- Rwanda, the Monitoring and Verification (Quality Assurance) Coordinator will:

• Works directly with Director of Operations – Africa and Senior Operations Specialist overseeing country of work to coordinate on the ground logistical support of stove projects with implementing partners. 2 | Page
• Assists with managing Rwanda-based personnel as-needed, including including identifying, contracting, and training for all enumerators who will assist with carbon monitoring and verification.
• Oversees and manages all aspects of the monitoring and verification process for CQC for issuing Verified Emission Reductions (VER’s)
• Create a process to inspect the quality of stove installed for IP’s to ensure that stoves are constructed to our standards and are in use; will communicate findings of inspection visits to team and IP’s to improve quality of installations.
• Well-versed in all CQC training materials/operational manuals and able to cofacilitate trainings with IP field staff, upon request. o Stove Theory Training– Able to provide overview of stove theory as well as our business and process of implementation. o Stove Practicum Training– Able to lead demonstration and construction of our cookstove. o Enumeration/Registration Training– Able to train on how to use stove registration application and upload to DMS via smartphone.
• Assist in the Customs/Border/Shipment logistics surrounding deliveries of parts to IP upon request. May include the courier of stove parts and/or QR cards personally, through in-country shipping, or procurement of canter trucks.
• Manage personal travel budget effectively, complete expense reports.
• Assist in the organization of and lead trainings for Partner Organizations, Compliance, and Verification teams.
•  Manage Petty Cash account and organize payments and expenses for the team, as needed.
•  Provide Partner Organization with guidance required in preparing for training.
•  Participate in trainings for partner organizations.£
• Lead all Local Stakeholder Conferences as needed
•  Purchase phones required for training Enumeration staff.

Location

Location is Kigali, with global communication as CQC relies heavily on staff working at home and use of video conferencing technology to communicate between its team across the world.

Travel

Monitoring and Verification (Quality Assurance) Coordinators are expected to travel on an as-needed short-notice timeline. Much of the role will be overseeing teams that travel throughout project country, but the Monitoring and Verification (Quality Assurance) Coordinator will be required to travel frequently to oversee remote teams. On a limited basis, international travel throughout Sub-Saharan Africa will be necessary. However, 3 | P a g e CQC acknowledges the COVID 19 and local pandemic related health risk and takes these into consideration for travel external to project country.

Supervision

The appointee will report to and be overseen by the Senior Operations Specialist – Rwanda, daily, and Senior Managers, as needed.

This is a Supervisory position, with supervision and hiring of in-country teams (compliance, verification, etc.).

Qualifications or specialized knowledge/experience required:

1.Bachelor’s degree preferably focused on sciences, health, environment, climate change, gender and development, or international development, with advanced degree(s) in relevant fields advantageous, depending on field of study and experience gained.

2. Fluent in Kinyarwanda and English. Skills in other languages, like French, is preferred.

3. Experience in building and facilitating relationships for rural and/or urban development programs.

4. Familiarity with Supply Chain Management in Project Country, desired.

5. Ability to travel internationally and maintains up-to-date passport, ability to drive and maintain a valid driver’s license.

6. Applied cross-sector knowledge and proficiency in one or more of the following areas: health, environmental/conservation/forestry, agriculture, sustainable/renewable energy, or gender/women’s empowerment.

7. Availability to travel domestically on an as-needed and short-notice basis.

8. Networking and marketing skills at a national, regional, and local levels with Kenya nationals and non-national staff.

9. Competent with email, WhatsApp, and Skype/Zoom video calling. All Program Directors should maintain an adequate level of smartphone and computer literacy.

10. Written and oral proficiency and literacy in English language and local country dialects.

11. Proficiency in facilitating and delivering trainings to non-expert audiences.

12. Patience and the desire to contribute to livelihoods development and climate transformation technologies.

13. Demonstrated experience in handling and analyzing large data sets and relational databases, advantageous.

14. High-level written and verbal communication skills with experience working in a global team environment an advantage.

How to apply

Please submit a cover letter explaining your experience working with 1) rural areas in Rwanda, 2) partner organizations, and 3) large Excel data sets and Resume (CV) to jbrown@cquestcapital.com.

 The deadline:27th February 2022.

INGOBYI ACTIVITY

GOLDEN PLAZA, 3^rd Floor

KG 546 Street 1

P.O.Box 6639-Kigali

Tel.: + (250) 738795924

Kacyiru, Kigali 

www.intrahealth.org

Job Opportunity:  Maternal Neonatal and Child Death Audit (MNCDA) Advisor

Why Choose IntraHealth

At IntraHealth, we are a global team of creative, committed humanitarians on a mission. We are advocates, technologists, health workers, and communicators. Program officers, finance experts, and technical leaders. We are passionate and diverse. And we’re united in our belief that everyone everywhere should have the health care they need to thrive. That’s why we work every day to improve the performance of health workers around the world and strengthen the systems in which they work.

For almost 40 years in over 100 countries, IntraHealth has partnered with local communities to make sure health workers are present where they’re needed most, ready to do the job, connected to the technology they need, and safe to do their very best work. Our programs are designed with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations. And the longstanding relationships we have built with government agencies, private-sector partners, and members of civil society make our efforts stronger and more effective.  Join us and together we can make lasting changes in global health—for all of us.

The USAID Ingobyi Activity is a five-year cooperative agreement to improve the quality of reproductive, Maternal, newborn, and child health (RMNCH) and malaria services, in a sustainable manner with the goal of reducing neonatal, child, and maternal mortality in Rwanda. The Ingobyi Activity builds upon the tremendous gains Rwanda has made in the health sector as well as previous USAID investments in the health sector to provide a healthier, more productive future for all Rwandans. Ingobyi works to improve the availability, quality, and utilization of RMNCH and malaria services with resilience and sustainability.

SUMMARY ROLE:

The Maternal, Neonatal, and Child Death Audit Advisor will work as an integral part of Ingobyi Activity’s MNCH team at the same time as part of MCCH-RBC team. The MNCDA Advisor will report primarily to MCCH Division Manager – RBC and secondly to Sr. RMNCH Specialist of IntraHealth – Ingobyi Activity. Through a five-year grant from USAID, Ingobyi is a consortium project led by IntraHealth International. This project collaborates with the Rwanda Ministry of Health to reduce preventable infant and maternal deaths, reduce the incidence of malaria, and bring high-quality, integrated health services to more Rwandan mothers, children, and adolescents. The Maternal, Neonatal, and Child Death Audit Advisor will provide technical assistance to the Ministry of Health/RBC for all matters pertaining to Maternal and Child Health to ensure the implementation of high-quality MNCH services at the facility and community levels. He will be based on daily basis at RBC/MCCH Division and will report to Ingobyi Activity office at least four days within a month for program planning and reporting with the rest of the team under Ingobyi Activity.

Responsibilities:

In collaboration with MOH/RBC/MCCH Division staff and Ingobyi Activity MNCH Team,

• Support the Rwanda Ministry of Health/RBC/MCCH Division to implement new deaths audit approaches and to monitor existing maternal, neonatal and under five deaths audit programs at health facility and community level (verbal autopsy).
• Develop, review, and adapt maternal, neonatal and child deaths audit tools
• Seeking out and using available MCH data to inform strategic and implementation decisions.
• Review, develop and prepare project training around MNCH.
• Participate in all Ingobyi Activity operations research and monitoring and evaluation activities conducted by Ingobyi Activity and Rwanda Ministry of Health/RBC/MCCH Division.
• Seek out innovative approaches to address the MNCH challenges faced in Rwanda and share all new information and insights with Ingobyi Activity colleagues, supervisor, and project management.
• Conduct analysis and produce reports on maternal, neonatal and child deaths audit at health facility and community levels.
• Support Rwanda Ministry of health/RBC/MCCH Division to implement Maternal Perinatal Child Death Surveillance and Response (MPCDSR) Guidelines.
• Represent the Ingobyi Activity at Ministry of Health/RBC and other MNCH technical meetings related to areas of responsibility and alert supervisor and project management about any upcoming meetings of importance to the project
• Participate in evaluations of maternal, neonatal, and child deaths audit programs and to follow implementation of recommendation from those evaluations.
• Alert supervisor and Project management of all issues and problems that have the potential to undermine project success

REQUIREMENTS

• A Medical Doctor with bachelor’s degree in medicine and a Master’s degree in Public Health or related science.
• A valid Registration Certificate from Rwanda Medical and dental Council.
• For Public servant candidates, they must comply with MoH releasing requirement, at least 3 of experience as public servant for GPs, and 5 years of experience as public servant for Specialists.
• At least a proven 4 years of experience in conducting Maternal Neonatal and Child death Audit at the central or district level or
• At least a proven 4 years of experience in implementing RMNCH Programs
• Experience in building capacity at individual and organizational levels.
• Skilled in Emergency obstetric and neonatal care (EmONC), Antenatal care, neonatal care.
• Demonstrated understanding of Rwandan healthcare system from central to decentralized levels.
• Ability to coach, train, mentor, and develop technical capacity in national programs technical staffs.
• Strong oral and written communication and presentations skills in English, Knowing French and Kinyarwanda is an added Value
• Strong skills in word processing and Excel, Data analysis and PowerPoint Presentation

COMPETENCIES:

Managing Performance: Ability to plan and design practices, processes, and procedures that allow for effective management of people, resources, and processes to optimize overall organizational performance. Managing for performance includes the ability to delegate and encourage growth and leadership across the team(s) as part of maximizing performance and productivity.

Strategic Thinking: Applies organizational knowledge to identify and maintain focus on key success factors for Health sector and IntraHealth while recognizing, anticipating, and resolving organizational challenges. Ability apply sound decision-making processes to reach productive resolutions that translates strategy into actionable plans.

Effective Communication (Oral & Written): Understands effective communication concepts, tools, and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Accountability: Holds self and others accountable for all work activities, research, and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for MoH and intraHealth.

Ethical practices: respectful words and behaviors, and equitable treatment of others in all activities.

SUMMARY OF BENEFITS

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package.  We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment.  This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.

HOW TO APPL

Learn more about IntraHealth Careers @:https://www.intrahealth.org/career-opportunities

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

 REQUIRED DOCUMENTS

• Motivation letter
• Copies of notarized degrees and certificates compiled in one PDF document
• Copy of valid License issued by Rwanda Medical and dental Council
• Updated Curriculum Vitae f maximum 3 pages with three references and their contacts. The referencing should be made of the current supervisor, previous supervisor, and academic supervisors contacts.

Please apply by February 25, 2022. Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful   

We are hiring a Communications Manager – East Africa

ABOUT SPARK MICROGRANTS

Spark MicroGrants believes in a world where everyone lives with dignity and determines their own positive future. Decades of prescriptive aid have sidelined the poor from the very programs meant to uplift them. We believe in local solutions and catalyzing rural villages facing poverty into action.

At the heart of Spark’s model, the Facilitated Collective Action Process (FCAP), are ‘town-hall’ style weekly meetings, in which women, men, young, old, plan together for their community’s future. Each village elects a leadership committee, establishes a village savings account, and launches a project of their choice. Members receive training on financial management, transparency, leadership, village planning, and advocacy. Each village then receives US$8,000 in seed funds and additional management support to turn their project ideas into reality.

Spark trains partner organizations and works with governments to scale the FCAP as the model of choice to advance social and economic development, improve lives, and secure lasting change. Spark is now active in 500+ villages in 6 countries,  improving the lives of over 230,000 people.

As a team, we share a set of common values that shape ‘how’ we work. These are:

• Facilitators. We don’t impose; we enable others to generate impact.
• Community-driven. We are motivated by what is best for the community.
• Process-centered. The how of what we do is just as important as the what.
• Our vision and values live in everything we do.
• We seek opportunities and are willing to take risks to serve our community partners better.

ABOUT THE ROLE

Spark seeks a highly motivated and entrepreneurial candidate to help grow its communications capacity, mobilize resources, and advance its mission. The ideal candidate is a seasoned storyteller, creative thinker, and motivated self-starter, with demonstrated experience in digital communications and global development or humanitarian aid.

The Communications Manager will report to the Senior Communications Advisor and work as an integral part of a distributed but highly effective team. They will support the execution of Spark’s communications strategies in East Africa and North America through content creation, public relations, and first-class collaboration and coordination.

The Communications Manager will be responsible for developing and managing written and visual content, directly and through the support of external vendors, that supports fundraising goals and raises Spark’s public profile. They will conduct media/press and stakeholder outreach in local markets, contribute to donor cultivation and stewardship, and provide support on Spark’s owned channels (web, social, email). Through improved coordination and collaboration, the Communications Manager will create additional communications capacity.

ROLES AND RESPONSIBILITIES:

Content / Editorial – 60%

• Draft and publish original written content about FCAP participants, communities, and partners from across Spark countries that positions Spark as a thought leader and supports institutional donor cultivation.
• Generate and manage a regularly updated database of high-quality photos of Spark program participants and partners for use as video, blog, website, email, and social media content.
• Support Spark colleagues to develop capability statements, policy briefs, case studies, research previews, videos, and general presentations on programs.
• Support the creation and execution of multi-channel digital campaigns by providing audience insights, liaising with relevant stakeholders, and implementing campaigns locally when appropriate.

Public relations – 25%

• Conduct research on relevant publications and journalists in East and West Africa and maintain detailed records to inform media outreach.
• Field media requests in East and West Africa, cultivate and build relationships with journalists, and package and pitch stories to secure earned media placements and build Spark’s audience and reach.
• Liaise with Spark colleagues abroad to coordinate press launches and ensure contextually appropriate messaging for various campaigns.
• Support the development of proposals, speeches, talking points, and presentations for conferences and speaking engagements.

 Capacity-building – 15%

• Coordinate regularly with communications staff internationally to ensure brand alignment and cultivate a culture of knowledge-sharing and exchange within the Spark family.
• Facilitate communications workshops for colleagues across the Spark family that support efforts to enhance our reputation, empower international colleagues to communicate effectively about their country programs, and broaden and democratize the voice of Spark.
• Liaise regularly with fundraising leads in East Africa and the US, providing communications support in the form of talking points, presentations, etc.

REQUIREMENTS/WHO WE ARE LOOKING FOR

Qualifications, skills, and experience:

Required Qualifications/Competencies

The ideal candidate for the Communications Manager will possess a verifiable set of core communications skills. S/he should have a real interest in new approaches to international development, strong track record of developing and executing compelling communications, and firm understanding of brand identity and good storytelling.

 Additionally, they will have the following attributes:

• Bachelor’s Degree, preferably in Communications, Journalism, International Development, or other related field.
• A minimum of five to seven years of work experience in communications or a related field is necessary, or a Master’s Degree with three to five years of work experience. The candidate should also have demonstrated experience with an international organization.
• Excellent written communication and editing skills are required along with an ability to break down complex arguments and present them in a clear and succinct manner to various stakeholders. The candidate should bring evidence of strong writing skills for a variety of audiences.
• Proficiency with digital photography is required. The candidate should have demonstrated experience using DSLRs in remote locations, editing images with Adobe Creative Suite or similar software, and at least working knowledge of video production.
• Familiarity with WordPress, MailChimp, and other content management systems.
• Ability to work with team members in the US and East Africa is imperative, particularly at all levels of an organization. The candidate should also have experience working across cultures. Experience working with rural, economically underdeveloped communities is a plus.
• Strong project management skills, including the ability to prioritize and meet deadlines for multiple projects simultaneously, and well-versed in using project management tools such as Slack, Asana, etc.
• Familiarity with AP style preferred

OTHER INFORMATION

Job Location:  East Africa

Start Date: As soon as possible. We are looking for someone who is committed to this role for

at least 3-4 years.

Probation period: 3 months probation period with learning and performance objectives

Application closing Date: 28th February 2022

How to Apply: Follow this link to apply

Attach your resume, cover letter, and a writing sample

Your cover letter should explain why your experience and background make you the ideal candidate for this position, and should be no more than one page. Please also include a sample of writing relevant to this position’s responsibilities.

Applications will be considered on a rolling basis, with preference given to early applicants. No calls, emails, visits, or recruiters associated with this position, please.

Please do not contact Spark Microgrants to inquire as to the status of your application. Only shortlisted candidates will be contacted.

Equal Opportunity

Spark Microgrants provides equal employment and advancement opportunities to all individuals. Employment decisions at Spark are based on merit, qualifications, and abilities. Spark does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status, or any other characteristic protected by the law. Spark will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.

Do you want to do work that is impactful? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Headquartered in Kigali in Rwanda, Ampersand is achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change, through providing electric motorcycles to moto taxis drivers in East Africa. Our electric motorcycles offer savings that can double a driver’s income, in addition to reducing carbon emissions by more than 75%. Converting just one petrol motorbike to electric is the equivalent of the carbon captured by 128 trees.

We have successfully piloted an electric motorcycle and battery swap network in Kigali, with motorcycles in daily operation for two years and nearly 2 million km traveled. We have successfully raised $ 4M in venture capital. We are and are ready to further develop and scale up our tech and scale our operations. This is where you come in. The team has grown from a tiny, bootstrapped R&D garage project into East Africa’s leading electric vehicle operation, with a team of 59 staff drawn from diverse backgrounds. We are rapidly scaling our operations, and we are looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth

About the role

Ampersand is seeking a strong logistics candidate with extensive international logistics experience.

The Logistics Officer role will be to support Rwanda head-quarters with ensuring in time delivery of goods from international vendors to Ampersand Head Office at Kigali, Rwanda. The role will be working directly with international suppliers around logistics, orders timelines, shipment plans and performing on arrival quality checks of arrived goods. The logistics officer is responsible for evaluating and finding the most time- and cost efficient logistics of procured international goods to Kigali in order to ensure a smooth production of Ampersands electric vehicle.

As part of a growing and dynamic company, the Logistics Officer’s role will vary from day to day and include opportunities for career advancement and international travel. The Logistics Officer is reporting directly to the Supply Chain Associate, who is part of the wider Ampersand Production department.

Logistics management
The following are the general duties for the Logistics officer:

• Interacting with international vendors and making sure timelines and requirements are met
• Bridging supply chain communication between Rwanda HQ and suppliers
• Design, develop and execute tools and methodologies to enable effective implementation of logistic operations and plans
• Plan, monitor and track all international orders and shipments
• Research for cost reduction and quality improvement in regards to international logistics
• Assisting in negotiations with suppliers and forwarding companies to find best shipping options
• Work with engineering, production and supply chain team on putting in orders and tracking suppliers
• Work alongside Supply Chain Associate in creating efficient supply chain logistics
• Coordinate and Track Shipments from international suppliers.
• Ensure materials are appropriately stored in the warehouse
• To work on other logistics related projects as delegated by the management

On Arrival Verification

• Support performing on arrival verification tests with support of the inventory and production team
• Document packaging of goods and suggest improvements for secure packaging and shipment

Ampersand is a good fit if:

• You’re interested in clean energy and environmental impact (even without experience in it yet)
• You are a self-motivated, hands-on, proactive problem solver
• You’re comfortable thinking outside of the box
• You are able to negotiate details and big-picture priorities well
• You’re organized and love to build systems
• You’re OK pushing suppliers on documentation, timelines, and quality
• You are looking for an entrepreneurial company that values innovation and strong execution
• You value collaboration, and diversity, and community in the workplace

Minimum qualifications:

We are looking for a logistics expert with demonstrated industry experience. Candidates who possess the following are encouraged to apply.

• Bachelor’s degree in supply chain, logistics, or similar field
• Minimum 3  years of relevant work experience, experience with international vendors and logistics (China-Rwanda) is desired
• Excellent interpersonal skills, including verbal and written communication
• Excellent MS product knowledge (MS Word, MS Excel) and Google suits (Google Docs, Google Sheets, Google Form,…)
• Be able to create shipping/delivery routes and schedules tracking shipment progress
• Experience living abroad is desirable, and experience in cross-cultural teams is preferred
• Native English-speaking abilities, with strong verbal communication
• Mandarin language ability is a bonus.

Timing

ASAP

Compensation

A competitive compensation package commensurate including health insurance

Job location

This role will be based in Kigali, Rwanda

The deadline:25th February 2022.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003547?lang=en-us

 The deadline for receiving applications is February 1^st, 2022.

Marriott International’s portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
• OR
• 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Conducting Daily Marketing Activities that Achieve Department Goals

• Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
• Develops leisure marketing plan that addresses the distribution of rate offers, packages, and programs designed to build occupancy.
•  Maintains, updates, and manages all websites.
• Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
• Develops brochure and property collateral materials.
• Participates in all property imaging work (e.g., signage).
• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes), and tracking.
•  Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
•  Ensures consistent marketing message is communicated in all advertising and collateral efforts.
• Manages marketing budget throughout year.
•  Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail, and print advertising.
• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
• Ensures consistency in individual property’s voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Evaluates new marketing opportunities for the property.
• Ensures property is represented on all quality internet sites that have the potential of providing business.
• Works closely with respective Convention Bureaus and Chambers of Tourism.
• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes), and tracking.
• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
• Develops strategic marketing plan for property, includes group, leisure, and local efforts.
• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.

Building Successful Relationships that Generate Sales & Marketing Opportunities

•  Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
•  Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
• Works with media buyer to plan and execute advertising.
•  Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
• Assists property with materials, tracking/analysis, and presentations to owners.
• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates, and approving all materials as needed.

Additional Marketing Responsibilities

• Keeps detailed files and records on all matters relative to property’s marketing materials (photo usage rights, vendor contracts, etc.).
• Ensures that property is following all corporate marketing guidelines.
• Approves all invoicing through the MarrCom office.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003557?lang=en-us

 The deadline for receiving applications is February 1^st , 2022.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003563?lang=en-us

 The deadline for receiving applications is February 1^st, 2022.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

•  High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

•  2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

•  Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
•  Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
•  Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels, and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

•  Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same-day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.
•  Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22009816?lang=en-us

The deadline for receiving applications is February 1^st, 2022.

JOB ANNOUNCEMENT: RECRUITMENT OF PROXIMITY ADVISORS

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at advancement of women status, peace, and development. It was established in October 1992, and currently represents 53 member organizations within the country.  The mission of Pro-Femmes/Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic political, and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of sustainable human development approach based on gender equality and a culture of peace, justice, and human rights.

To achieve its mission promoting social economic status of women, PROFEMMES TWESE HAMWE in partnership with Initiatives for Peace and Human Rights (iPeace) with the financial support from the Ministry of Foreign Affairs of the Kingdom of the Netherlands is implementing the project on “Empowering Women in Informal Cross-Border Trade in The Great Lakes Region (EWICBT)”.

The project activities are implemented in Rubavu and Rusizi borders with the aim to contribute to social economic empowerment of women in cross border trade between DRC and Rwanda. This will be achieved through improving their business environment and increasing their income and their social-economic welfare. To accomplish this, the project is built on improving the legal and policy framework for WICBT, providing access to legal aid services to WICBT, strengthening their entrepreneurial and financial capacity, and increasing WICBT’s access to Sexual and Reproductive Health and Rights (SRHR).

It is in this regard that PRO-FEMMES/TWESE HAMWE is looking for 4 suitable candidates to fill positions of Proximity advisors at Rubavu and Ruzizi.

The Proximity advisors will be in charge of coaching and mentoring in financial literacy and entrepreneurship to Women in Informal Cross Border Traders (WICBT) and conduct other field-related activities. These will be field staff based at each boarder where the project is implemented (in Bugarama, Rusizi I and II, and Petite Barriere in Rubavu).

Key duties and responsibilities

The proximity advisor will undertake the following key tasks:

• Ensure the overall coordination of the project activities at field level;
• Ensure program planning and implementation of project activities at field level;
• Conduct regular monitoring, evaluation, and reporting on project progress to the Project M&E and the Coordinator;
• Support women in informal cross border traders to get all necessary information on trade requirements, guidelines, working environment, and support women by linking them to financial institutions, cooperatives, and markets;
• Contribute to the project reporting and represent PFTH in different meetings and other events within the project coverage area;
• Collaborate with key partners of the project at the border and district level;
• Perform other tasks as shall be advised by the supervisors at Pro-Femmes / Twese Hamwe.

Desired competencies and qualifications for proximity advisor

• At least hold a bachelor’s degree in social sciences, business management, finance, economics, accounting, and other related fields;
• At least 3 years progressive experience in project management, specifically related to trade, business, social entrepreneurship, and cooperatives management;
• Knowledge of gender equality, women’s empowerment, business plan, and development;
• Strong experience and knowledge of civil society in Rwanda;
• Fluent in English, French and Kinyarwanda is a requirement, knowledge of Swahili is an added advantage;
• Excellent communicator orally and in writing;
• Innovative self-driven and team player;
• Interpersonal skills with experience of working in multicultural contexts;
• Computer literate;

Expression of interest and application

Interested candidates should send their applications enclosed with a cover letter, Curriculum Vitae, Academic documents, and other certificates. The application should be addressed to the Chairperson of Pro-Femmes/Twese Hamwe and delivered to PFTH offices by close of business day, Friday 4^th February 2022. The Pro-Femmes head office is located in Kicukiro District, Gahanga Sector next to Gahanga Sector’s office

N.B:

• The subject of the cover letter should be mentioned “Application for the position of PROXIMITY ADVISOR”
• Only short-listed candidates will be contacted for written test;
• Female candidate fulfilling the requirements are encouraged to apply.

Kigali, 26^th January 2022.

Emma Marie Bugingo

Executive Director

Pro- Femmes/ Twese Hamwe 

Job Announcement

Background

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at advancement of women status, peace, and development. It was established in October 1992, and currently represents 53 member organizations within the country.  The mission of Pro-Femmes /Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic-political and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of a sustainable human development approach based on gender equality and a culture of peace, justice, and human rights.

To achieve its mission of promoting the social-economic status of women, PRO-FEMMESE /TWESE HAMWE in partnership with Initiatives for Peace and Human Rights (iPeace) with the financial support from the Ministry of Foreign Affairs of the Kingdom of the Netherlands is implementing the project on “Empowering Women in Informal Cross-Border Trade in The Great Lakes Region (EWICBT)”.

The project activities are implemented in Rubavu and Rusizi borders with the aim to contribute to the social-economic empowerment of women in cross-border trade between DRC and Rwanda. This will be achieved through improving their business environment and increasing their income and social-economic welfare. To accomplish this, the project is built on improving the legal and policy framework for cross border trade, providing access to legal aid services to women in cross border trade, strengthening their entrepreneurial and financial capacity, and increasing women in cross border trade’s access to Sexual and Reproductive Health and Rights (SRHR).

In line with the above background, PFTH is recruiting four (4) legal Officers. These will be field staff based at each boarder where the project is implemented (Bugarama: Rusizi I and II and Petite Barriere in Rubavu).

Job description

Legal officer will meet with Women in Cross Border Trade to gather information and take instructions. Advise them on the law and legal matters relating to their case. Draft letters, contracts, or documents based on the client’s needs. She will work closely with lawyers for cases that will go in courts.

Key duties and responsibility

• Receive Women in Cross Border Trade and other legal aid service providers;
• Manage Women in Cross Border Trade’s files in an ethical and professional manner;
• Give relevant legal advice and opinion on case of Women in Cross Border Trade received;
• Preform due diligence on cases received and advice Management on any decisions to offer or not to offer legal aid;
• Identify and prepare cases for legal representation and handle them to lawyers;
• Accompany Women in Cross Border Trade to any administrative institutions for legal advocacy purposes;
• Collaborate with other legal aid providers, at the border, district and others;
• Carry out mediation and reconciliation on cases that so require and only if parties are willing;
• Prepare reports on cases for management;
• Organize legal aid mobile clinics in the community around borders

Qualification

Female candidates fulfill the following qualifications:

• A Bachelors’ Degree in Law;
• A minimum of 3 years as a practicing lawyer/advocate in nonprofit organizations (NGO);
• Be in good standing with the regulatory body of the profession;
• Be passionate about legal aid services for the poor and vulnerable persons and access to justice in general;
• Knowledge of Rwandan legal framework on gender, GBV, Women rights, SRHR, and matrimonial and child protection;
• Skills and knowledge on Cross Border Trade laws, policies, and strategies; MINICOM, EAC, COMESSA, etc.
• Be familiar with civil society works in gender, women empowerment, and GBV prevention n
• Able to prepare legal opinions and briefs;
• Self-motivated and able to work with minimum supervision;
• Excellent written and oral communication skills in French, English, and Kinyarwanda, Swahili is an added value;

Expression of interest and application

Interested candidates should send their applications enclosed with a cover letter, Curriculum Vitae, Academic documents, and other certificates. The application should be addressed to the Chairperson of Pro-Femmes/Twese Hamwe and delivered to PFTH offices by close of business day, Friday 4^th February 2022. The Pro-Femmes head office is located in Kicukiro District, Gahanga Sector next to Gahanga Sector’s office.

N.B:

• The subject of the cover letter should be mentioned “Application for the position of LEGAL OFFICER”
• Only short-listed candidates will be contacted for written test.
• Female candidates fulfilling the requirements are encouraged to apply

Kigali, 26^th January 2022.

Emma Marie BUGINGO

Executive Director

Pro-Femmes / Twese Hamwe

ABOUT THE COMPANY (EXCRAFT):

ExCraft is a pioneer brand in the export field in Egypt. It was founded in 2017 for distributing and marketing several kinds of high-quality FMCG products (Food, Beverage, Cosmetics, etc.) targeting hotels, modern trade, and wholesale sectors.

ExCraft services cover companies in the Middle East, Africa, and Europe. Not only we export high-quality products, but we also produce our own products to meet the needs of the wholesale, retail, and catering markets all over the world.

ExCraft is hiring Sales Manager!!!

Location: M. Peace Plaza -KN4 AV10-11th floor, Tower B Kigali, Rwanda.

Responsibilities:

• Achieving growth and hitting sales targets by successfully managing the sales team.
• Generating leads, creating Exclusive importers of Food products, and handling the exclusive distributors.
• Increasing the company profitability ratios.
• Discussing and developing promotional strategy and marketing activities with the top management.
• Drawing up clients contracts and developing the business relation with all customers.
• Making market visits to increase the clients’ database in order to increase the sales revenue.
• Identifying opportunities for continuous improvement of systems, processes, and practices.
• Having a good understanding of the businesses’ products or services and be able to advise others about them.
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence.
• Continually assess current business distribution channels, develop and evaluate their performance, and managing conflict to ensure alignment with territory plans.
• Managing and supporting sales team to achieve sales targets by following up, coaching and training.
• Analyzing the market in terms of products and compare them to the competitors.
• Managing sales by developing a business plan that covers sales, revenue projections, and expense controls
• Preparing reports of sales department timely and accurately; to meet company and department requirements, policies, and standards.

Qualifications:

• A Bachelor degree is a must.
• Not less than 5 years experience in Sales field.

Mute have experience in FMCG

• Very Good in English Language.
• Prospecting Skills, Negotiation, and Self-Confidence.
• Presentation Skills.
•  Self-Motivated.
•  Strong knowledge of Business Process Improvement.

For applying, Please send your CV and other documents at “info@excraft.rw “ &  “careers@excraft.com.eg” with subject “SM-2JR” and mention the job title or inbox your updated resume.

The deadline:26th February 2022.