QualityRx Key Accounts Junior Associate – Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as a Key Account Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Engages, and manages a pipeline of partner facilities and effectively communicates the values of mPharma and the benefits of mPharma’s Quality Rx Model.
• Monitors and tracks facility revenues to ensure growth including analysis of collected data to inform decisions key to revenue growth.
• Own and lead multiple customer accounts and manage relationships by providing professional customer support and ensuring customer satisfaction.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of quarterly health screenings…
• Identifies new business development opportunities with partner facilities who are receptive to adopting the mPharma model to deliver agreed organic revenue targets.
• Serves as the main mPharma point of contact at partner facilities and supports the day-to-day seamless operations at partner QualityRx facilities.
• Serves as a product expert and provides existing customers with technical and product support where necessary.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution, to ensure all orders are fully serviced within agreed timelines.
• Provides valuable consumption insights to Supply Chain for monthly planning sessions.
• Delivers solutions to potential operational issues such as billing, and delays in the delivery of drugs. Proactively resolve issues arising from deployment in facilities and track progress of issue resolution.
• Works with the Billing team to provide reports on bill variance resolution and inventory process improvement.
• Works with the Customer Service team to implement services, procedures, and tools that optimize the customer experience
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree in Pharmacy, Sales, and Marketing or any relevant field.
• 3 years of professional experience in a healthcare organization (including internships)
• Pharmacists/Pharmacologists preferred

 How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

QualityRx Onboarding Junior Associate- Rwanda 

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community access to affordable and authentic drugs and healthcare-related services.

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as an Onboarding Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Manages the onboarding of partner facilities within the pipeline unto the QualityRx network and effectively communicates the values of mPharma and the benefits of mPharma’s QualityRx Model.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution,  to ensure all launch drug orders are fully serviced within agreed timelines.
• Responsible for deploying our flagship inventory management software, Bloom, at partner facilities and coordinating the training of pharmacy staff on its usage and feature benefits.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of hard launch health screenings.
• Serves as the main mPharma point of contact at partner facilities during the onboarding process and ensures a seamless transition to the Key Accounts team, post onboarding.
• Provides facility average monthly consumption insights to the Supply Chain team for adequate planning.
• Works with the inventory management team to perform buyout stock counts and inventory valuations at partner facilities prior to facility launch.
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx  Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 3+ years of professional experience in a healthcare organization
• Pharmacists/Pharmacologists preferred

How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

QualityRx  Sales Associate

Job Location- Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our  QualityRx team as a Senior Sales Associate. He/She will serve as the primary voice for developing a pipeline of Pharmacies to join the QualityRx network in support of mPharma’s mission, vision, values, and strategic priorities. This role will focus on the implementation of marketing and sales strategies on the field and will work with relevant stakeholders as needed. This position reports to the Country Head QualityRx.

Key Responsibilities;

• Engages, builds, and manages a pipeline of retail pharmacies and effectively communicates the values of mPharma and the benefits of the Quality Rx Model.
• Builds and maintains strong relationships with providers through the organization of provider meetings and the application of other methodologies for customer acquisition.
• Leads the sales team and coordinates onboarding of selected facilities, from initial engagements, signing of contracts, through to the launch of mPharma services on-site.
• Prepares and manages reporting of Sales Funnel by collecting, analyzing, and summarizing information.
• Preparation and review of detailed financial analysis and sales forecasts per facility to enable proper selection of viable facilities.
• Maintains and regularly updates sales and evaluation trackers.
• Identifies and leads new business development opportunities with providers who are receptive to adopting the mPharma model.
• Work with internal stakeholders to develop and improve key marketing and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the business unit.
• Provides valuable consumption insights to the Supply Chain team for monthly planning sessions.
• Ensuring a successful transition to Refurbishment and Onboarding teams to maintain the service and relationships.
• Delivers facility targets and associated revenue contribution
• Responsible for implementing performance reviews for sales team
• Work with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication, negotiation, and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Relevant sales and marketing experience.
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders.

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 2 years of professional experience in a healthcare organization

 How to apply

Interested candidates should send their application file (CV and cover letter) all in one document before Thursday 17th February 2022 using the “Apply for this job” button below.

TERMS OF REFERENCE FOR CONTRACTUAL ENGAGEMENT

Position: Finance and Administration Manager

1. BASIC DETAILS

2. BACKGROUND

Rwanda Climate Change and Development Network (RCCN) intends to hire Finance and Administration Manager to be part of the RCCDN management team. S/he will provide assistance in efficient financial planning and accounts management under all programs/projects implemented by RCCDN.

RCCDN’s mission is to be a lead network in Rwanda that advocates for community resilience to climate change, justice, and equitable development.

RCCDN is legally registered with Rwanda Governance Board (RGB) with registration certificate number 618/RGB/NGO/LP/04/2020.

3.DUTIES AND RESPONSIBILITIES:

Under the direct supervision of the Coordinator, the Finance and Administration Manager will be responsible to organize and guarantee the smooth functioning of the financial and administrative operations of RCCDN. Main duties include effective collaboration with partner organizations and service providers with regard to financial administration and/or running of activities, overall responsibility for budgeting, handling audits and related audit recommendations, and act as a point of contact for financial and administrative matters.

More specifically, s/he will be responsible for the following key tasks:

1. Oversee all finance and accounting functions including asset management, cash flow management, payroll, bank and cash transactions, reporting according to national and international standards, ensuring that all financial and administrative procedures and practices are in accordance with generally accepted accounting principles and in strict compliance with the accounting and financial management manual, personnel policy and procedures manual as well as other RCCDN policies and manuals, and Rwanda’s national legislation, regulations, and laws;

2.Develop, implement and administer internal policies and procedures relating to financial and administrative activities; ensure that they are compatible with prevailing laws of Rwanda and with donor criteria, and interpret and explain applicable rules, laws, and regulations to supervisors and others;

3. Manage preparation and maintenance of all necessary financial records and reports, accounts payable, accounts receivable, inventory of assets; ensure that the purchasing of materials, supplies and equipment are conducted in accordance with internal policies and procedures;

4. Provide support to the preparation of Program work-plans focusing on operational and financial planning processes;

5. Support the preparation of Program progress and other reports by providing relevant financial and administrative information;

6. Ensure overall responsibility for administrative tasks in collaboration with the Office Manager

7. Under instruction of the Coordinator, oversee all aspects of human resource management for all employees;

8. Take overall responsibility for the finance training of the administration and finance staff on internal standards and donors’ requirements;

9. Ensure that regular financial statements are produced in order to provide the management team with timely and precise information for decision making;

10. Prepare and present annual financial statements on request, contract yearly financial audits and provide all necessary information to auditors;

11. Review and approve all contracts with regard to the correctness, completeness and legality of clauses regarding payments and payment conditions;

12. Closely collaborate with the procurement and contracts managers in their tasks;

13. Assist in developing of a contract implementation tracking system and take lead in communicating formal contractual requirements with all vendors/contractors;

14. Take part in formulating the financial and administrative requirements and contractual arrangements;

15. Perform other duties as required.

4. REPORTING AND REVIEW

The Finance and Administration Manager will report and work under the direct supervision of the  Coordinator.

5. EDUCATIONAL QUALIFICATION AND EXPERIENCE

1. Advanced degree in finance and/or accounting from a reputable university
2. Having qualifications from a professional body (ACCA or CPA) is an added advantage
3. Knowledge of accounting software especially SAGE 100 is a requirement
4. Demonstrated experience of at least 3 years in finance management, accounting, and handling administrative positions
5. Fluency in spoken and written English is a must and working knowledge of French is an added advantage.

NOTE: Candidates having relevant experience in dealing with NGO accounts and grant funding will be given preference and weightage over and above the required qualification.

6. COMPETENCIES

PROFESSIONALISM: Ability to perform a broad range of administrative functions, e.g., budget/work program, human resources, database management, etc. shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style, and format to match audience; Demonstrates openness in sharing information and keeping people informed.

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility fort team shortcomings.

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

7. SKILLS REQUIRED

1. Strong analytical and conceptual skills
2. Good inter-personal skills: ability to work efficiently and effectively across sectors and teams to ensure the Project outcomes/deliverables
3. Capability to use internet for any secondary research
4. Excellent computer skills in accounting software and MS-Office: Word , Excel, and PPT
5. Ability to work in team and liaise well with others.

8. APPLICATION PROCEDURE

Interested candidates who fulfil the required educational qualification and relevant experience may send their applications to the following email: rccdnrwanda@rccdnetwork.org not later than Tuesday 8^th February 2022 at 15:00 P.M. Only shortlisted candidates will be contacted for further recruitment information.

The initial period of the contract shall be for one year with the possibility of further extension subject to the performance of selected candidate, and availability of funds.

Note:

• Please note that submission of valid and acceptable proof of experience/work certificates attached to your job application letter to support the relevant experience indicated in the applicant’s CVs among other documents highlighted above is a MUST for pre-selection,
• Your job application and its attachment MUST be scanned as one single pdf document for easy download & analysis of applications.
• Only online application will be reviewed on the above-mentioned email. No hardcopy applications will be received.

Done at Kigali on 3^rd February 2022

Vuningoma Faustin

RCCDN Coordinator

Job Advertisement of Research Expert

1. Background of RCCDN

RCCDN is a national member-driven civil society network working on environment, climate change, and other development challenges. It is a network composed of 66-member organisation working throughout the entire Rwandan territory.

The objectives of RCCDN were designed to ensure effective networking and communication among members in the country to collectively identify their priority needs and be empowered to take a stand positioning for sustainable development amidst climate change challenges. These objectives are as follows:

• Build capacity of communities, network members, and other stakeholders, necessary to adapt and mitigate the impacts of climate change in Rwanda.
• Lobby government and policymakers for climate-compliant development initiatives, enact and implement laws and policies that recognize climate change as a key driver to sustainable development.
• Engage cooperating partners, local and international stakeholders to take into account local climate concerns in the international instruments and development aid architecture.
• Establish accurate documentation and research on climate change response measures in Rwanda.
• Engage Rwandan negotiators to promote a just and equitable development outcome in the UNFCCC negotiations.
• Participate in local, national, regional, and international climate change discourse.

RCCDN is looking for a meticulous, detail-oriented research expert in environmental related studies to assist with the planning and conducting of scientific experiments and research projects.

2. The research expert’s responsibilities include:

1. Analyzing policies, Programmes, and Practises related to Environment and Climate change for identifying issues that require in-depth research;
2. Conducting quick research on specific policy issues when needed
3. Developing and leading research proposals
4. Analyzing/interpreting research data/reports, especially with a view to developing policy briefs
5. Performing laboratory experiments for enriched evidences.
6. As a research specialist, she/he will also assist in preparing complete documentation for experimental procedures, monitoring researchers in their assigned responsibilities, and presenting the findings to management.
7. Liaison with government and research institutions to keep RCCDN and share with management updates on current trends in climate change and environment policy, research, and practises
8. Preparing strong position papers and policy briefs following research findings to share with the duty bearers;
9. Managing external researchers when needed and presenting the findings to management, board, members, and general public
10. Supporting RCCDN team in other organizational activities that require his/her expertise

To be a successful research expert, he/she should understand and be able to apply research principles, concepts, practises, and methods. She/he should also possess strong analytical, mathematical, and research skills, with excellent written and verbal communication skills.

3. Required Qualification

At least a Masters’s Degree in environmental studies with experience of more than 10 years of related work experience in the areas of research, policy formulation, and data analysis preferably in the NGO set up. Having a Ph.D. in environment related studies is an added advantage.

4. Required Experience

• Experience in working with CSOs and Government counterparts as researcher at various levels within the framework of research in environmental related issue,
• Experience in designing, managing, and supervising research activities with the aim of presentation and publication of findings,
• Having participated in the publication of at least more than 10 articles on environment, with 2 papers as main author,
• Having proven experience in the development of an environmental project/program that helped to raise environmental awareness,
• Having excellent knowledge of Microsoft Office applications, as well as the major statistical software (SPSS, Access, STATA, …) and qualitative data analysis tools,
• Having highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures,
• Being able to use English as a professional language and knowledge of French is an added advantage,
• Being a member of an international organization working on natural resource conservation is an added advantage.

5. Application Procedure

Interested candidates who fulfill the required educational qualification and relevant experience may send their applications to the following Email:rccdnrwanda@rccdnetwork.org not later than Tuesday 8th February 2022 at 15:00 P.M. Only shortlisted candidates will be contacted for further recruitment information.The initial period of the contract shall be for one year with the possibility of further extension subject to the performance of selected candidate, and availability of funds.

Notes:

• Please note that submission of valid and acceptable proof of experience/work certificates attached to your job application letter to support the relevant experience indicated in the applicant’s CVs among other documents highlighted above is a MUST for pre-selection,
• Your job application and its attachment MUST be scanned as one single pdf document for easy download & analysis of applications.
• Only online applications will be reviewed on the above mentioned email. No hardcopy applications will be received.

Done at Kigali on 3rd February 2022

Vuningoma Faustin

RCCDN Coordinator

Company: Editec / GOAT Interactive

Position: French Speaking-customer service Agent

Job Location: Kigali-Rwanda

About Us:

GOAT Interactive is a brand new and separate business in the Editec Group, and its objective is simple: to harness and supercharge the power of its brands to lead them to a podium position in all markets they operate in. As Editec’s Online arm, GOAT Interactive is a fast-expanding company operating across 20+ markets in Africa under flagship brands such as PremierBet,, MercuryBet, Ogabet, and more.

Description

Our fundamental technology strategy is to strengthen its presence globally through developing unique offerings that will be future-proof and enable new innovative features to be delivered to our customers.

You can find additional more information on: http://www.goatinteractive.co

To manage our rapid growth, we are currently looking for a qualified, competent and experienced candidates to fill the following position:

Position: French Speaking – Customer Service Agent

Key Responsibilities

3.1 Respond to customer queries received via live chat/email/social media platforms and offer appropriate responses/ solutions to ensure superior service delivery while adhering to set processes and procedures.
3.2 Provide accurate information and educate customers on how to use our products and services.
3.3 Handle customer interactions in a courteous and professional manner.
3.4 Assist English and French Speaking customers via live chat/email/social media platforms.
3.5 Follow-up on open escalated queries and completed requests to meet and exceed customer expectations.
3.6 Escalate pertinent information (observations and occurrences) to management in a timely manner.
3.7 Participate in operational and customer service improvement initiatives.
3.8 Proactively propose improvements and feedback in processes and ways of working to management.
3.9 Provide excellent quality customer service and other duties as assigned

 Educational qualification

• General education degree, or equivalent.

 Requirements

• Experience working with customer support.
• Strong written communication skills in French
• Good oral communication skills in English
• Excellent email etiquette
• Highly organized and detail oriented
• Ambitious, energetic, and thrives under pressure
• Excellent communication and interpersonal skills
• Team player open to share knowledge and to support colleagues
• Ability to navigate through multiple computer applications with speed and accuracy

How to apply

Premier East Africa Ltd (PEAL) is an equal opportunities employer, if your career expectations match this exciting opportunity, please submit your cover letter, and CV to our human resource and office Administration manager at d.mukundente@premier-africa.com before 18th of February 2022

QualityRx  Sales Associate

Job Location- Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our  QualityRx team as a Senior Sales Associate. He/She will serve as the primary voice for developing a pipeline of Pharmacies to join the QualityRx network in support of mPharma’s mission, vision, values, and strategic priorities. This role will focus on implementation of marketing and sales strategies on the field and will work with relevant stakeholders as needed. This position reports to the Country Head QualityRx.

Key Responsibilities;

• Engages, builds, and manages a pipeline of retail pharmacies and effectively communicates the values of mPharma and the benefits of the Quality Rx Model.
• Builds and maintains strong relationships with providers through the organization of provider meetings and the application of other methodologies for customer acquisition.
• Leads the sales team and coordinates onboarding of selected facilities, from initial engagements, signing of contracts, through to the launch of mPharma services on-site.
• Prepares and manages reporting of Sales Funnel by collecting, analyzing, and summarizing information.
• Preparation and review of detailed financial analysis and sales forecasts per facility to enable proper selection of viable facilities.
• Maintains and regularly updates sales and evaluation trackers.
• Identifies and leads new business development opportunities with providers who are receptive to adopting the mPharma model.
• Work with internal stakeholders to develop and improve key marketing and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the business unit.
• Provides valuable consumption insights to the Supply Chain team for monthly planning sessions.
• Ensuring a successful transition to Refurbishment and Onboarding teams to maintain the service and relationships.
• Delivers facility targets and associated revenue contribution
• Responsible for implementing performance reviews for sales team
• Work with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication, negotiation, and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Relevant sales and marketing experience.
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders.

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 2 years of professional experience in a healthcare organization

 How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

Apply for this job

QualityRx Onboarding Junior Associate- Rwanda 

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community access to affordable and authentic drugs and healthcare-related services.

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as an Onboarding Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Manages the onboarding of partner facilities within the pipeline unto the QualityRx network and effectively communicates the values of mPharma and the benefits of mPharma’s QualityRx Model.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution,  to ensure all launch drug orders are fully serviced within agreed timelines.
• Responsible for deploying our flagship inventory management software, Bloom, at partner facilities and coordinating the training of pharmacy staff on its usage and feature benefits.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of hard launch health screenings.
• Serves as the main mPharma point of contact at partner facilities during the onboarding process and ensures a seamless transition to the Key Accounts team, post onboarding.
• Provides facility average monthly consumption insights to the Supply Chain team for adequate planning.
• Works with the inventory management team to perform buyout stock counts and inventory valuations at partner facilities prior to facility launch.
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx  Service.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree/Diploma in Pharmacy, Sales, and Marketing or any relevant field.
• 3+ years of professional experience in a healthcare organization
• Pharmacists/Pharmacologists preferred

How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

Apply for this job

QualityRx Key Accounts Junior Associate – Rwanda

About QRx

QRx is mPharma’s franchise partnership-based program which provides innovative and affordable infrastructure financial solutions for pharmacies to increase community  access to affordable and authentic drugs and healthcare-related services

Position Description

mPharma is looking for a dynamic individual with exceptionally high work standards to join our QualityRx team as a Key Account Junior Associate. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty of the model in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Country Head of QualityRx.

Key Responsibilities;

• Maintains a positive, empathetic, and professional attitude toward customers at all times.
• Engages, and manages a pipeline of partner facilities and effectively communicates the values of mPharma and the benefits of mPharma’s Quality Rx Model.
• Monitors and tracks facility revenues to ensure growth including analysis of collected data to inform decisions key to revenue growth.
• Own and lead multiple customer accounts and manage relationships by providing professional customer support and ensuring customer satisfaction.
• Build and maintain strong relationships with partner facilities through the organization of customer service training and coordination of quarterly health screenings…
• Identifies new business development opportunities with partner facilities who are receptive to adopting the mPharma model to deliver agreed organic revenue targets.
• Serves as the main mPharma point of contact at partner facilities and supports the day-to-day seamless operations at partner QualityRx facilities.
• Serves as a product expert and provides existing customers with technical and product support where necessary.
• Interfaces with the Supply Chain team- procurement and Customer Service & Distribution, to ensure all orders are fully serviced within agreed timelines.
• Provides valuable consumption insights to Supply Chain for monthly planning sessions.
• Delivers solutions to potential operational issues such as billing, and delays in the delivery of drugs. Proactively resolve issues arising from deployment in facilities and track progress of issue resolution.
• Works with the Billing team to provide reports on bill variance resolution and inventory process improvement.
• Works with the Customer Service team to implement services, procedures, and tools that optimize the customer experience
• Works with internal stakeholders to develop and improve key marketing, health screening, training, and communications materials.
• Contributes to any other initiatives that are critical to the continued success of the QualityRx

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services
• Ability to provide fact-based advice and development of market and industry analysis.
• Understanding of business development initiatives and influencing stakeholders
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders

Qualifications

• Degree in Pharmacy, Sales, and Marketing or any relevant field.
• 3 years of professional experience in a healthcare organization (including internships)
• Pharmacists/Pharmacologists preferred

 How to apply

Interested candidates should send their application file (CV and cover letter) before Thursday 17th February 2022 using the “Apply for this job” button below.

Apply for this job

For the new project “Social Dialogue 4 Sustainable Development (SD4SD) Promoting effective social dialogue, strengthening social protection and enforcing the national and international labor standards in Rwanda” (36 months) in partnership with COTRAF and financed by the European Union the Friedrich-Ebert -Foundation (FES) Rwanda is looking for a  ‘Financial Manager”

Application form: https://forms.gle/fXdoMWKxzVfVHEm88 (it is mandatory to use this form, it can also be found on our website: www.fes-rwanda.org)

More information: PDF

Only shortlisted candidates will be contacted.

Deadline, 18^th of February 2022.

For the new project “Social Dialogue 4 Sustainable Development (SD4SD) Promoting effective social dialogue, strengthening social protection and enforcing the national and international labor standards in Rwanda” (36 months) in partnership with COTRAF and financed by the European Union the Friedrich-Ebert -Foundation (FES) Rwanda is looking for a  ‘Program officer”

Application form:  https://forms.gle/Qes7fQ8YqxWH7uubA  (it is mandatory to use this form, it can also be found on our website:  www.fes-rwanda.org )

More information: PDF

Only shortlisted candidates will be contacted.

Deadline, 18^th of February 2022.

International HR Manager

Location: Kigali, Nairobi or Dar es Salaama                     

Closing date: 21^st February 2022

Background:

Land O’Lakes Venture37 is a 501(c)(3) nonprofit helping communities around the world build economies by strengthening agriculture from farm-to-fork, helping businesses grow, and linking farmers to markets. Since our start in 1981, we have been leveraging nearly 100 years of expertise in dairy, animal nutrition, crop inputs, and agricultural insights from our close affiliate, Land O’Lakes, Inc., a farmer-owned agribusiness committed to fulfilling its purpose of feeding human progress.

Our team is made up of nearly 350 employees who are committed to market-led approaches, and passionate about collaborating locally to create lasting inclusive economic growth. By unlocking the potential of agriculture for the last 39 years, the lives of more than 3 million people have been transformed through nearly 300 programs in more than 80 countries.

Position Summary:

International HR Manager, Venture37

Reporting to the HR Director, the International HR Manager will work with the Land O’Lakes Venture37 (V37) HQ Human Resources team, New Business Development Unit, Chiefs of Party and Project Directors to design and implement HR strategies to identify, attract, develop, engage and retain diverse talent for Land O’Lakes Venture37 projects in Africa.

This is a national position to be based in Kenya, Tanzania, or Rwanda and is only open to citizens of these three countries. Local pay and benefits will be applicable.

Responsibilities

A. Human Resources:

• Support V37 HR Director to develop policies and procedures, ensuring legal and regulatory compliance for country offices.
• In coordination with the V37 HR Director, establish benefit packages for host country nationals in assigned countries and support Field HR Representative in identification of local benefit providers.
• Provide staff guidance on interpretation and applications of HR policies, practices, procedures on hiring, onboarding, separation/termination, performance evaluations in-country offices.
• Provide guidance for and interpretation of country labor code in coordination with V37 HR Director and local labor lawyer.
• Collaborate with HR Director, HQ Project Directors, and Chiefs of Party to develop strategies for improving annual Land O’Lakes employee engagement survey results for each country.
• Create and maintain compensation scales as assigned, for both projects and New Business Development efforts. Provide market information on benchmark compensation data to support local compensation plans during proposal bid process.
• Review and update Employee Handbooks for countries as assigned.
• Lead local salary surveys by partnering with field HR representatives to review and ensure accuracy of survey data before submission to Birches.
• Update applicable department guidance, FOAM chapters, communications, and tools to reflect any process changes made and/or create new tools to support effective communication and efficient process implementation.
• Generate HR data analytics including Quarterly HR Metrics, Weekly Recruiting Tracker, Quarterly Diversity and Inclusion reports amongst others.
• Co-lead global HR projects as needed.

B. Recruiting:

• Implement Venture37’s vision of Strengthening Our Team by recruiting top talent and creating candidate pipelines for key roles in Venture37 priority countries for both new business and continuing projects.
• Partner with HR Director to design and implement creative strategies for attracting, hiring, and retaining diverse talent in assigned V37 countries.
• Partner with relevant HQ and Country teams to anticipate and plan for recruiting needs in respective countries
• Represent Venture37 at NGO membership organizations’ career fairs and HR roundtables (e.g. Humentum, local and regional NGO forums, agriculture-focused learning institutions, and private sector).
• Provide training and ongoing support to COPs and HR Representatives on Venture37’s talent acquisition strategy and applicable recruiting policies and procedures.
• Responsible for talent acquisition efforts for proposals and projects to ensure integrity of hiring/selection processes and compliance with Land O’Lakes policies and procedures.
• Execute full lifecycle talent acquisition activities for key roles as assigned.

Required Skills and Qualifications:

• Bachelor’s degree in Human Resources Management, Business   Administration, International Studies or related field.
• A minimum of six (6) years of progressive HR experience. Combination of relevant education and experience may be substituted.
• Experience working for an International Development organization.
• Knowledge of Human Resources policies, practices, and laws. Ability to interpret and apply local employment laws.
• Experience with local compensation and benefits including salary surveys, FSN scales, equity, and market range salary reviews, performance-based salary increases etc.
• Demonstrated knowledge of global talent acquisition practices and prior experience recruiting for US government-funded projects.
• Strong social media recruiting experience with ability to source passive candidates using LinkedIn, Devex, or similar.
• Strong relationship building skills demonstrating an ability to establish and maintain good working relations with global colleagues and partners in multi-country and multi-language settings.
• Advanced MS Office Products skills and experience with other recruiting software packages such as Workday, Avature, and Devex.
• Demonstrated leadership, ethics, and sound judgment with an ability to maintain maturity and patience
• Ability to work independently and adjust quickly to change in fast-paced environment.
• Excellent English language written and verbal communication skills

Desired Skills and Qualifications:

• At least two years providing HR support to multiple countries
• Experience with proposal recruitment for donor-funded activities
• Experience providing HR support to international donor-funded (e.g. USAID,  USDA) projects with an agriculture focus
• French and/or Portuguese language skills

Only short-listed candidates will be contacted. No phone calls will be accepted.

Land O’Lakes never requests money or payment from candidates for any position type. Please report any such requests to Land O’Lakes.

Application Link:https://careers.landolakesinc.com/us/en/job/R-20014/International-HR-Manager-Venture37

VACANCY NOTICE

Open to Internal and External Candidates 

 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall administrative supervision of the Chief of Mission, the direct technical supervision of the Migration health officer, the incumbent will be responsible and accountable for coordinating and performing migration health assessments.

Core Functions / Responsibilities:

1. Ensure the efficient daily operations of the Migration Health Assessment Centre (MHAC), in close coordination with the Chief Migration Health Officer (CMHO).

2. Conduct the CITY MHAC’s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:

a. Medical examinations;
b. Imaging;
c.  Laboratory testing;
d. Vaccinations;
e. TB management;
f. Treatment and referrals;
g. Pre-departure procedures and medical movements;
h. Documentation, certification and information transmission; and,
i. Other technical areas as may be required
3. Ensure proper identification of refugees and migrants during the health assessment and record all relevant health information in standard forms; ensuring completeness and accuracy of the recorded information.

4. Perform treatment for TB and sexually transmitted infections and provide support to the HIV and counselling activities. Oversee and coordinate the management of TB cases to ensure effective TB treatment.

5.Oversee and coordinate accurate and effective provision of immunization and presumptive treatment programmes in full compliance with the technical guidelines and protocols of the resettlement countries. Assist CMHO in monitoring, supervising and educating all staff in the delivery of these programmes.

6. Contribute to and maintain a system of quality improvement for each service area within the MHAC. Undertake quality control activities on a regular basis, including practice observation, desk audits, and use of self-assessment tools. Use data analysis and web reporting system to monitor performance indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement CITY MHAC specific SOPs for each service area. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.

7. Organize systematic collection, processing, and analyses of migration health data according to guidelines established by the CMHO. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the CMHO for Migration Health activities.

8. Ensure that all data related to heath assessment programmes is appropriately entered to Migrant Management Operational System Application (MiMOSA) and other related databases.

9. Oversee the financial aspects of the MHAC in close coordination with the mission’s finance staff: supervise budget preparation, suggest adjustments and cost-effective solutions, and review financial reports.

10. Provide oversight and coordinate the procurement of medical equipment, vaccines, medications, and other medical supplies in coordination with the CMHO and the Resource Management Unit.

11. Perform such other duties as may be assigned by the Supervisor.

Required Qualifications and Experience

 Education

• Master’s Degree in Public Health or other related clinical specialties or,
• University degree in Medicine with 2 years of relevant clinical experience

Experience

• Clinical experience
• Proven writing and communication skills, and the ability to maintain effective working relationships with government authorities, international organizations, and other partners;
• Knowledge of migration issues within organizational context;
• Coordination of actions with implementing partners, local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.

 Skills

• Effectively applies knowledge of migration health issues within the organizational context.
• Correctly frames migration health issues within their regional, global and political context.

Languages

• Fluency in English and Kinyarwanda
• Desirable is French and Swahili

Required Competencies

 Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

 Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

 Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their applications to iomrwandarecruitment@iom.int by 16^th February 2022 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed Personnel History Form (please download and fill it out) and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

Posting period:

From 02 February 2022 to 16 February 2022