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Quality Manager at KOKO Networks | Kigali : Deadline: 14-05-2023

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TitleQuality Manager

LocationKigali, Rwanda

DepartmentQuality

Reports toHead of Operations

Your Role

As Quality Manager, you will be responsible for operational activities pertaining to assuring product quality and compliance in assembly, testing and control of KOKO’s suite of products and services across Rwanda.


What You Will Do

  • Develop, implement, and manage processes and strategies to ensure that products and services meet required specifications for quality, function, and reliability prior to delivery
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
  • Identify and deploy appropriate resource levels, technical skill sets and systems to deliver our quality needs whilst managing instances of non conformity to ensure they are adequately analyzed and investigated to help improve our processes and products
  • Oversee the development and implementation of KOKO Fuel (denatured bio-ethanol) and hardware quality control policies and activities to minimize customer-facing quality incidents. Interface with Vivo Rwanda to ensure fuel specifications quality and regulatory compliance
  • Keep records of quality reports and statistical reviews. Manage documentation of respective processes and systems while maintaining high levels of standards and accuracy
  • Serve as a focal point for relationship management and engagement with subcontractors and external resources and regulatory bodies as required. Collaborate with other departments to establish planning inputs and outputs, performance metrics, and SLAs and translated to department KPIs
  • Train and manage the quality team to solve day-to-day operational issues and reach short- and long-term performance goals
  • Hire, train, coach, and manage direct reports and subcontractors to achieve key performance indicators on quality, and safety, while building a deep bench of future company leaders and a strong performance culture
  • Maintain customer satisfaction through professional conduct and engagements while ensuring an effective interface with other departmental staff is maintained
  • Ensure that the function operates in accordance with respective Health, Safety and Environmental and company policies and procedures


What You Will Bring to KOKO

  • University degree in Engineering, Chemistry or a technical field
  • 3+ years of experience in a related field, with 2 years in managing quality function
  • Ability to work autonomously and think on your feet
  • Competency in planning, problem-solving and data-driven decision making
  • Strong communication and interpersonal skills

About KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected “KOKOpoints” inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion-dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.


How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 14th May 2023 via the apply button below.

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

Click here to visit the website source










Commercial Operations Manager at KOKO Networks | Kigali :Deadline :14-05-2023

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Job Description: Commercial Operations Manager

Location: Kigali, Rwanda

Reports to: Head of Commercial

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Commercial Operations Manager at KOKO Networks Rwanda is responsible for providing data support to the Head of commercial and the Channel manager, leading planning and coordination for customer and agent teams, and working with department heads to set sales goals, build quarterly plans, and forecast business unit performance. The role also includes managing the administration of the commercial team’s needs, creating presentations for senior management, and developing daily, weekly, and monthly reports.

What You Will Do:

  • Sales Planning and Coordination:
  • Lead planning and coordination for customer and agent teams in Rwanda. Work with the Head of Commercial and department heads to set sales goals, build quarterly plans, and forecast business unit performance in Rwanda.
  • Data Analysis and Reporting:
  • Provide data support to the Sales Manager in Rwanda. Develop daily, weekly, and monthly reports for management and communications purposes in Rwanda.
  • Trading Terms Analysis:
  • Conduct trading terms analysis to support the Agent Network team in Rwanda.
  • Commissions Calculation:
  • Calculate commissions for KOKO’s agents and salesforce in Rwanda.
  • Variable REM Analysis:
  • Conduct variable rem analysis to support the Customer Sales team in Rwanda.
  • Presentation Development:
  • Create presentations for senior management, planning sessions, and team trainings in Rwanda.
  • Reference Documents and Data Management:
  • Maintain key reference documents, spreadsheets, and shared drives for the commercial team in Rwanda. Manage the administration of commercial team needs, including hiring, onboarding, and HR documentation for employees as well as data management for customers and agents in Rwanda.


What You Will Bring to KOKO:

  • 5+ years of work experience in a similar role
  • Bachelor’s Degree in a business-related field
  • Expert computer skills, with Google Suite and CRM experience preferred
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Team-first attitude with a high level of dedication
  • Able to multitask, prioritize, and manage time efficiently
  • Able to work accurately under stress and pressure to meet competing deadlines

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 14th May 2023 via the apply button below.

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

Click here to visit the website source










Channel Manager at KOKO Networks | Kigali :Deadline: 14-05-2023

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TitleChannel Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toHead of Commercial

Direct Reports: Agent Relationship Managers

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.

Your Role:

As KOKO’s Channel manager, your role requires you to lead the KOKO Agent Network team, drive the overall growth of this sales channel as per company targets and manage stakeholders both internally and externally to deliver business objectives.

What will you do:

  • Agent Expansion:
  • Lead the team to Identify and engage potential agents to expand the network and increase the channel’s reach.
  • Build partnerships with third-party organizations to increase the pool of potential agents.
  • Use market research data to identify opportunities for growth and expansion.
  • Agent Management
  • Develop and implement processes for tracking agent performance, addressing issues, and ensuring available resources.
  • Manage agent contracts, provide training, and create a positive working environment.
  • Develop a customer-centric attitude amongst the Agent management team and a deep understanding of agent performance metrics to identify opportunities for improvement.
  • Agent Coaching:
  • Develop agent coaching plans, and provide ongoing feedback and support to help agents improve their performance.
  • Conduct regular performance reviews and provide training sessions to help the agent management team influence agents to achieve their sales targets.
  • Work with the Agent Management team one-on-one to identify areas for improvement and develop action plans to address them.
  • Strategy and Planning:
  • Work with the head of the commercial to develop, fine-tune and implement the KOKO Channel’s strategy.
  • Monitor and evaluate the channel’s performance, ensuring it stays on track and achieves its objectives.
  • Stay current with industry trends, competition, and other factors impacting the channel’s performance.
  • Execution:
  • Create action plans to execute channel strategy and tactical plans.
  • Coordinate with other departments to execute plans and strategies.
  • Manage resources effectively to ensure all activities are efficiently carried out.
  • Ensure alignment of activities with the channel’s goals and objectives.
  • Tracking and Optimizing:
  • Analyze data to identify trends and areas for improvement.
  • Then, develop and implement optimization strategies to improve the channel’s performance.
  • Continuously monitor the channel’s performance to ensure that it stays on track.
  • Stakeholder Management:
  • Establish and maintain effective relationships with key stakeholders, including customers, partners, and internal teams.
  • Communicate sales goals, strategies, and progress to stakeholders regularly to ensure alignment and support.
  • Address stakeholder concerns and work to resolve any issues that arise to maintain strong relationships.

What will you bring to KOKO:

  • Bachelor’s degree in any field with an excellent academic background
  • 8+ years of experience in similar roles (ideally in the FMCG industry with increasing responsibility)
  • Proven success of strong leadership
  • Strong analytical thinking skills
  • Strong frontline sales & account management experience
  • A curious individual can make complex decisions using all the available data but is comfortable enough to use their gut feeling and instinct when these are missing.
  • Proficient in English and Kinyarwanda
  • Hold a valid driver’s license and be flexible to travel.

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 14th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!










Warehouse Operations Manager at KOKO Networks | Kigali :Deadline: 21-05-2023

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TitleWarehouse Operations Manager

LocationKigali, Rwanda

DepartmentWarehouse Operations

Reports toHead of Operations

Your Role

As Warehouse Operations Manager you’ll oversee daily operations in the warehouse while controlling and managing inventory and logistics of KOKO products in Rwanda. You’ll be responsible for ensuring stock availability and efficient management operations within the warehouse and partner locations whilst achieving agreed budgetary and service levels


What You Will Do

  • Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and excellent customer service
  • Develop warehouse operations processes and systems by determining product handling and storage requirements, equipment utilization, inventory aging, gate processes, and shipping methods
  • Ensure stock availability of all products (fuel, cooker and network hardware) with appropriate inventory controls for accuracy and take responsibility in periodic stock takes and reconciliations
  • Take part in budget inputs and hold responsibility for achieving forecasts
  • Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
  • Manage documentation of respective processes and systems while maintaining high levels of standards and accuracy
  • Serve as a focal point for relationship management and engagement with subcontractors and external resources and regulatory bodies as required. Interface with country shared services for alignment across different functions of the business
  • Hire, train, coach, and manage direct reports and subcontractors to achieve key performance indicators on quality, and safety, while building a deep bench of future company leaders and a strong performance culture
  • Maintain customer satisfaction through professional conduct and engagements while ensuring an effective interface with other departmental staff is maintained
  • Ensure that the function operates in accordance with respective Health, Safety and Environmental and company policies and procedures


What You Will Bring to KOKO

  • University degree in Business, Supply Chain, Logistics or a related field
  • 3+ years of experience, with at least 2 years in managing warehouse operations
  • Knowledge of ERP and/or warehouse management systems and tools
  • Good understanding of lean operating principles and techniques
  • Excellent data analytical skills
  • Competency in planning, problem-solving and data-driven decision making
  • Strong communication and interpersonal skills

About KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected “KOKOpoints” inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion-dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.


How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 21th May 2023 via the apply button below.

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!










Marketing Manager at KOKO Networks | Kigali :Deadline: 21-05-2023

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TitleMarketing Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toHead of Commercial

Direct Reports :Assistant Marketing Manager

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

As the Marketing Manager for KOKO Networks Rwanda, you will be responsible for developing and executing Trade Marketing and Brand Building strategies. You will partner with the Channel team to ensure the execution of Trade Marketing plans. Your role will include developing customer-facing Brand Plans that make the brand more relevant, easy, and distinctive. You will be responsible for KPIs such as sales growth, penetration,and Brand Health metrics, as well as key initiatives in the 12-month national Brand Plan.

What will you do:

  • Strategy & Planning:
  • Conduct brand audits, establish priorities, develop Customer Jobs to Be Done and build a 12 month national Brand Marketing Plan for KOKO Fuel.
  • Create briefs and business cases for in year tactical opportunities to drive growth.
  • Develop trade marketing strategy and plans across signage, merchandising.
  • Execution:
  • Develop world class brand activation plans and media plans.
  • Develop and project manage execution plans for key marketing initiatives.
  • Develop 12 month national Brand Activity plans that include innovation, renovation and non-innovation led growth activities partnering with the Head of Commercial and the Channel team.
  • Develop annual communication plans.
  • Share and align on Trade marketing plans with Channel teams.
  • Ensure compliance of brand standards (signage, assortment, pricing, merchandising, planograms, promotion) at point of sale through regular audits.
  • Coaching and mentoring: – Develop and train junior team members in the Marketing team. – Analytics and Reporting:
  • Manage the Marketing budget
  • Use data and analytics to measure the effectiveness of marketing campaigns and adjust strategies accordingly. Report on marketing performance to senior leadership to demonstrate ROI and identify areas for improvement.


What will you bring to KOKO:

  • Proven experience and track record at Senior Brand Manager or Marketing Manager level in Brand Building.
  • Demonstrated success designing marketing mixes and implementing brand strategies across urban and rural areas.
  • 5-7+ years of experience in mass market retail and or FMCG
  • Fully operational capability in channel marketing, trade category management, trade marketing or customer marketing.
  • A University degree in a related field, with postgraduate degrees preferred.
  • Fully operational in brand building.
  • University degree in a related field, with postgraduate degrees preferred.
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation.
  • Ability to work in a self-led manner, in an environment with significant time pressure.
  • Unquestionable integrity.


About KOKO Networks

KOKO Networks is a venture-backed technology company currently operating in Rwanda, Kenya and India. Our mission is to imagine and deliver technology that transforms life in the world’s fastest growing cities. We build and deploy cloud-connected “KOKO Points” inside local retail outlets, which provide mass market consumer goods in partnership with major suppliers. Our first solution is liquid ethanol cooking fuel, which offers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the operator of Shell-branded fuel infrastructure across Africa. KOKO offers a fast-paced and highly collaborative work environment with significant opportunities for professional growth. We are looking for people who share our passion for technology and our vision for global impact.

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 21th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Last Mile Operations Manager at KOKO Networks | Kigali : Deadline: 21-05-2023

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TitleLast Mile Operations Manager

LocationKigali, Rwanda

DepartmentLast Mile Operations

Reports toHead of Operations

Your Role

As Last Mile Operations Manager, you will build and manage a robust planning and fleet management function that will align with customer requirements and KOKOs growth ambition. You will use known and acquired expertise to develop a team and SOPs to ensure resource optimization while maintaining the highest safety standards.


What You Will Do

  • Oversee daily scheduling of cooker and network hardware and fuel deliveries into the network across Rwanda neighborhoods and support front line staff and subcontractors to execute on scheduled deliveries as required
  • Rationalize both KOKO’s and outsourced fleet to determine the opportune time to increase capacity or retire vehicles. Advise on purchase and engage transport and logistics providers in acquiring adequate fleet
  • Collaborate with other departments to establish planning inputs and outputs. Identify and deploy appropriate fleet resources in line with demand requirements
  • Serve as a focal point for relationship management and engagement with third party logistics and other external resources/regulatory bodies as required
  • Budget input and hold responsibility for achieving forecasts. Monitor periodic fleet usage and determine ROI
  • Develop SOPs, establish KPIs and manage documentation of respective processes and systems while maintaining high levels of standards and accuracy
  • Hire, train, coach, and manage direct reports and subcontractors to achieve key performance indicators on quality, and safety, while building a deep bench of future company leaders and a strong performance culture
  • Maintain customer satisfaction through professional conduct and engagements while ensuring an effective interface with other departmental staff is maintained
  • Ensure that the function operates in accordance with respective Health, Safety and Environmental and company policies and procedures


What You Will Bring to KOKO

  • University degree in Business, Supply Chain, Logistics or a related field
  • 3+ years of experience in a related field, with 2 years in a managerial/supervisory role
  • Ability to adapt in a highly technological environment
  • Excellent data analytical skills
  • Competency in planning, problem-solving and data-driven decision making
  • Strong communication and interpersonal skills

About KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected “KOKO Points” inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion-dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.


How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 21th May 2023 via the apply button below.

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

Click here to visit the website source










Customer Care Manager at KOKO Networks | Kigali : Deadline: 21-05-2023

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TitleCustomer Care Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toHead of Commercial

Direct Reports : Customer Care Team

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Customer Care Manager is responsible for managing the overall customer experience at KOKO Networks Rwanda, including overseeing high-quality customer service, developing customer care strategies, resolving customer inquiries and complaints, and managing the performance and development of the customer care team.

What will you do:

  • Customer Service:
  • Responsible for overseeing the delivery of high-quality customer service across all touchpoints, ensuring that customers have a positive experience with KOKO Networks.
  • Strategy:
  • Develop and implement customer care strategies that align with KOKO Networks’ overall business objectives and meet the needs of our customers.
  • Feedback and Continuous Improvement:
  • Collect and analyze customer feedback to identify areas for improvement, and work with cross-functional teams to continuously enhance the customer experience.
  • Team Management:
  • Responsible for managing the performance and development of the customer care team, ensuring that they have the necessary skills and tools to deliver a world-class customer experience.
  • Call Center Management:
  • Responsible for overseeing the operations of the call center, ensuring that calls are handled efficiently and effectively, and that customer inquiries and complaints are resolved promptly.
  • Cross-functional Collaboration:
  • Must work closely with cross-functional teams across the organization, including Operations, Marketing, and Sales, to ensure that the customer experience is consistent and aligned with KOKO Networks’ overall business objectives.


What will you bring to KOKO:

  • Bachelor’s degree from an accredited university, preferably in a business related area of study
  • 8+ years experience in a similar position
  • Proven success of strong leadership
  • Strong analytical thinking skills
  • Commercial acumen
  • Good planning and organizational skills
  • Customer service technology use : Fresh desk or any other CRM software
  • Ability to work under pressure and with minimum supervision
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation Unquestionable Integrity

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 21th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Office Administrator at KOKO Networks | Kigali : Deadline : 28-05-2023

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TitleOffice Administrator

LocationRwanda, Kigali

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role

The Office Administrator at KOKO Networks Rwanda will oversee office administration, planning, coordination, and delivery of critical tasks to ensure smooth operations of all office-based activities. Their role is critical in ensuring an office runs efficiently and effectively handles all administrative and operational tasks.

What You Will Do

  • Office Administration:
    • Oversee and manage day-to-day office operations, including maintaining office supplies, managing incoming and outgoing mail, managing the office budget, and ensuring compliance with company policies and procedures.
  • Facilities Management:
    • Manage and coordinate office space and facilities, including ensuring the office is clean and organized, maintaining equipment, and coordinating repairs and maintenance as needed.
  • Office Logistics:
    • Coordinate travel arrangements, schedule appointments, manage calendars, and organize meetings and conferences.
  • Communication Management:
    • Oversee communication channels, including email and phone, to ensure efficient communication between internal and external stakeholders.
  • Health and Safety Compliance:

© 2022 KOKO Networks Limited | Proprietary & Confidential

○ Ensure compliance with health and safety regulations and protocols, including emergency response plans, evacuation procedures, and risk assessments.

What You Will Bring to KOKO

  • University degree/Diploma in Business Administration or a related field.
  • At least 1 year of experience in facility management with a strong concentration on administration.
  • Strong project management skills and ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Proficiency with facility and asset management software and tools.
  • Knowledge of health, safety, and environmental regulations and standards related to facilities and assets.


How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 28th May 2023 via the apply button below.

KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Agent Relationship Manager at KOKO Networks | Kigali : Deadline: 28-05-2023

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TitleAgent Relationship Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toChannel Manager

Direct Reports : Agent Relationship Representative

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Agent Relationship Manager is responsible for managing the performance of KOKO Agents in their designated zone. This involves driving customer acquisition through collaborative efforts on trade marketing initiatives, as well as developing collaborative business plans to achieve targets related to expanding KOKO’s customer base..

What will you do:

  • Agent Performance and Relationship Management:
  • Oversee the performance and relationship management of KOKO Agents in your zone, including monitoring KPIs and providing coaching to improve performance.
  • Team Management:
  • Lead and manage a team of agent relationship representatives, setting clear expectations and goals, and providing ongoing coaching and feedback to ensure their success.
  • Customer Acquisition:
  • Drive customer acquisition through collaborative business planning and Trade Marketing Initiatives, work collaboratively with Agents to increase awareness and interest in KOKO’s products and services.
  • Target Delivery:
  • Set monthly priorities and execute on activity plans to ensure delivery of targets related to growing KOKO’s customer base.
  • Sales Process Execution:
  • Ensure effective execution of all Agent Network Sales processes through the sales cycle to enable a positive Agent and customer experience.
  • Collaboration:
  • Engage collaboratively with in-house Agent and customer support teams as well as marketing to align and coordinate customer acquisition growth strategies.
  • Market Intelligence:
  • Gather market intelligence and customer feedback to share back to commercial leadership, providing insights to inform strategic decision-making.


What will you bring to KOKO:

  • Bachelor’s degree from an accredited university, preferably in a business related area of study
  • 5+ years experience in a similar position
  • Commercial acumen
  • Good planning and organizational skills
  • Ability to work under pressure and with minimum supervision
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation
  • Unquestionable Integrity
  • Proficient in English and Kinyarwanda

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 28th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit the website source










Agent Expansion Manager at KOKO Networks | Kigali : Deadline: 28-05-2023

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TitleAgent Expansion Manager

LocationRwanda, Kigali

DepartmentCommercial

Reports toChannel Manager

Direct Reports : Agent Expansion Representative

About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest-growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers(agents). In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.


Your Role:

The Agent Expansion Manager (AEM) at KOKO Networks recruits KOKO Fuel agents across the country based on priority demographics and market research information. The AEM onboards, trains and sets up agents for success as they join the KOKO Agent network. This role requires strong leadership and management skills to manage a team of expansion representatives and ensure new agents receive the necessary support and resources to start operating successfully.

What will you do:

  • Recruitment:
  • The Agent Expansion Manager is responsible for identifying and recruiting high-quality KOKO Fuel agents across the country based on priority demographics and market research information.
  • Onboarding and Training:
  • The Agent Expansion Manager must vet, then ensure that new agents are successfully onboarded and trained to operate within the KOKO Agent network. This includes providing necessary resources and support to agents, as well as managing a team of expansion representatives to ensure consistent messaging and training.
  • Team Management:
  • Lead and manage a team of agent expansion representatives, setting clear expectations and goals, and providing ongoing coaching and feedback to ensure their success.
  • Standards and Habits:
  • The Agent Expansion Manager must set the right standards for new agents and instill the right habits from the outset. This includes ensuring agents adhere to KOKO’s operational procedures and providing ongoing support and guidance to agents to help them achieve their performance targets until handover to the zonal team.
  • Collaboration:
  • The Agent Expansion Manager must collaborate with cross-functional teams, including Marketing, and Operations, to ensure that KOKO’s expansion and growth strategies are aligned and effective. This includes sharing market intelligence information, gathering feedback and working collaboratively to achieve shared goals.


What will you bring to KOKO:

  • Bachelor’s degree from an accredited university, preferably in a business related area of study
  • 5+ years experience in a similar position
  • Commercial acumen
  • Good planning and organizational skills
  • Ability to work under pressure and with minimum supervision
  • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation
  • Unquestionable Integrity
  • Proficient in English and Kinyarwanda

How to Apply:

Interested candidates should send their both combined cover letter and well detailed CV no later than 28th May 2023 via the apply button below.

** KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

Click here to visit  the website source










Librarian Under Statute at INTEGRATED POLYTECHNIC REGIONAL CENTER-IPRC WEST: Deadline: May 16, 2023

0

Job Description

– Organize, plan and implement in coordinating the preparation of library plans and services
– Prepare and submit requests pertaining to books tenders
– Elaborate and Implement library policies and procedures
– Develop special library collections system
– Maintain and constantly update the research and academic documentation
– Enhance partnership with other libraries and Organizations related to academic resources
– Acquisition, Codify, classify, and catalogue books; publications, audiovisual aids, and other library materials based on subject matter or standard library classification systems
– Evaluate materials to determine outdated or unused items to be discarded
– Perform public relations work for the library, such as community talks
– Maintain library safety and security
– Perform lending and borrowing services
– Provide necessary and needed information to Institutional authorities, library users and visitors
– Provide professional and technical advice to her/his supervisors
– Perform all other tasks assigned by her/his supervisors




Minimum Qualifications

  • Bachelor’s Degree in Library and Information Science

    0 Year of relevant experience

  • Advanced Diploma in Library Sciences

    0 Year of relevant experience

  • Bachelor’s in Library Sciences

    0 Year of relevant experience

  • Advanced Diploma in Archives and documentation

    0 Year of relevant experience

  • Bachelor’s Degree in Archives and Documentation

    0 Year of relevant experience

  • Advanced Diploma in Library and Information Science

    0 Year of relevant experience

  • Advanced Diploma in Management Information System

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of cataloging

  • Library software such as ALEXANDRIA UNICORN, XREF, VTLS and some open source software such as WSIS,, CDS and KOHA

  • Knowledge on open sources material and how to subscribe on them

  • Resource management skills

  • Decision making skills

  • Networking skills

  • Time management skills

  • Risk management skills

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

  • Creativity and Innovation

Click here to apply














Customer Care Officer Under Statute at BUGESERA DISTRICT HEALTH:Deadline: May 16, 2023

0

Job Description

“1. Collect periodically the claims from customers in the suggestion boxes for analysis
2. Participate actively in the analysis process
3. Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions.
4. Ensure the proper follow up of the recovery plan
5. Management of all problems related to customers
6. Identify and report on performance constraints
7. Ensure proactive systems to maintain operational performance in collaboration with other services
8. Professional appearance and commitment of customer care
9. To ensure the office, customer area and their personal appearance is at the highest level of clean line
10. Submit monthly, quarterly and annually report to the supervisor
11. Perform other related duties as required




Minimum Qualifications

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Communication

    0 Year of relevant experience

  • Bachelor’s Degree in Public Relations

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Marketing

    0 Year of relevant experience

  • Bachelor’s Degree in Customer Relations

    0 Year of relevant experience

  • Advanced Diploma in Hospitality management

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

Click here to apply














Administrative Assistant to the Director General Under Statute at BUGESERA DISTRICT HEALTH : Deadline: May 16, 2023

0

Job Description

An Administrative Assistant is responsible for supporting the Director General and other administrative staff to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. Their duties include organizing meetings for Administrators, welcoming office visitors and composing documents on behalf of administrative staff.
• Managing documents and files
• Sending and receiving documents for the hospital
• Answering the phone calls
• Operating a range of office machines such as photocopiers and computers
• Welcoming guests and visitors
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Provide general support to visitors
• Generate reports
• Meet timeline/deadline of achieving planned activities
• Daily, monthly, quarterly and annually report submitted to the supervisor
• Number of visitors received and oriented in different departments around the hospital • Improved communication between hospital and other external institutions/companies.
• Filing system developed and managed
• Administrative support provided




Minimum Qualifications

  • Advanced Diploma in Secretarial Studies

    0 Year of relevant experience

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Public Administration

    0 Year of relevant experience

  • Bachelor’s Degree in Administrative Sciences

    0 Year of relevant experience

  • Bachelor’s Degree in Sociology

    0 Year of relevant experience

  • Bachelor’s Degree in Management

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Business Administration

    0 Year of relevant experience

  • Bachelor’s Degree in Secretariat Studies

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Digital literacy skills

  • Office management skills

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Excellent written and verbal communication skills with good presentation skills

  • Demonstrate professionalism and integrity

  • Analytical skills;

Click here to apply














Internal Auditor Under Statute at BUGESERA DISTRICT HEALTH : Deadline: May 16, 2023

0

Job Description

The Internal Auditor will be responsible to make the Audit in all Hospital Departments, joint audit assignment and provide the advice to the Management for the purpose to improve the good management of the internal control and the public financial Management.
• To prepare annual audit plan and submitted to Hospital Health Committee for Approval
• Preparing Quarterly or Periodical/Annually Execution audit report and submit to Concerned institutions such as Health Committee, District and MOH
• Conduct Audit Assignment in accordance with International Auditing Standards
• Work and Following up the Audit recommendations raised by the External Auditors
• To work with hospitals departments/unit to ensure compliance with international Auditing Standards
• Preparing the Audit procedures to be used the audit exercise
• Conducting audit Risk assessment to be addressed by the Hospital Management and health centers in the catchment area
• To ensure that every client of the health services and other beneficiaries are satisfied with the way in which they are received and attended to in the process of care.
• Perform other related duties as required by his/her supervisor
• Annual audit plan prepared and submitted before end of the quarter one of every fiscal year to Hospital Health Committee for Approval
• Monthly/ Annually Audit Execution prepared and reported
• Audit Risk assessment conducted twice a year for the hospital and health centers in the hospital catchment area
• Audit recommendations raised both Internal and External well implemented
• Quarterly or Periodical/Annually Execution audit report prepared and submitted to Concerned institutions such as Health Committee, District and MOH




Minimum Qualifications

  • Bachelor’s Degree in Economics

    0 Year of relevant experience

  • Bachelor’s Degree in Accounting

    0 Year of relevant experience

  • Bachelor’s Degree in Finance

    0 Year of relevant experience

  • Bachelor’s degree in Management with applied level of ACCA

    0 Year of relevant experience

  • Bachelor’s degree in Management with Stage two of CAT/API Certificat

    0 Year of relevant experience




  • Competency and Key Technical Skills

    • Integrity

    • Strong critical thinking skills and excellent problem solving skills.

    • Inclusiveness

    • Accountability

    • Communication

    • Teamwork

    • Client/citizen focus

    • Professionalism

    • Commitment to continuous learning

    • Knowledge of accounting, financial reporting and auditing standards (Such as IPSAS, IFRS; ISSAs)

    • Proficiency in financial management systems

    • Resource management skills

    • Problem solving skills

    • Decision making skills

    • Time management skills

    • Risk management skills

    • Results oriented

    • Digital literacy skills

    • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

    • High integrity and professional ethical standards

    • Analytical skills;














Social Worker Under Statute at BUGESERA DISTRICT HEALTH : Deadline: May 16, 2023

0

Job Description

1. Identify hospitalized or out patients social cases
2. Elaborate the social assistance cases plan and execution
3. Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital
4. Design of the micro-social support services
5. Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable
6. Coordinate preparations for the Day of the Sick
7. Do anything else requested by his supervisor in the work
8. Visiting people at home to check how they are
9. Following a social worker’s care plan
10. Keeping records and writing reports
11. Participate in organization of the party organized by the institution.
12. To identify all social cases correctly and timely and elaborate the plan to assist them
13. Timely Reporting incident when occurred.
14. perform other duties asked by his/her supervisor
15. Observe and respect the values & taboos as developed in the internal regulation rules.




Minimum Qualifications

  • Bachelor’s Degree in Sociology

    0 Year of relevant experience

  • Bachelor’s Degree in Social Work

    0 Year of relevant experience

  • Advanced Diploma in Social Work

    0 Year of relevant experience

  • Advanced Diploma in Sociology

    0 Year of relevant experience

  • Advanced diploma in Social Studies

    0 Year of relevant experience

  • Bachelor’s degree in Social Studies

    0 Year of relevant experience

  • A2 In Social Work

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Problem solving skills

  • Time management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Knowledge of clinical services Policy and procedure

  • Analytical and problem solving skills

  • Knowledge of Rwanda Health System

  • Creativity and initiative skills

  • Excellent Communication, Organizational, and Interpersonal Skills

  • ADVOCACY for individual client skills

  • Knowledge to engage and communicate with diverse population and group all sizes skills

  • Knowledge and understanding of human relationship

  • Social orientation skills

Click here to apply














Documentalist & Archivist Under Statute at BUGESERA DISTRICT HEALTH :Deadline: May 16, 2023

0

Job Description

1. Define and provide guidelines and methods for data collected and data analysis in the hospital and health centers
2. Prepare data collected in health centers and hospital then test their validity and reliability and create a database
3. Do hospital and health centers data quality audit.
4. Ensure the security of data including their backups
5. Participate in hospital data verification and validation.
6. Do data entry into different health information systems database on time as recommended.
7. Define the Bio-Medical Statistics strategy in accordance with the strategic plan of the hospital
8. Evaluate the statistical methods and procedures used to obtain data in order to ensure validity applicability, efficiency and accuracy.
9. Provide all data related to the patients and researchers
10. Develop and updated models for the calculation of common indicators (Excel) of the various services of the Hospital: then do the descriptive analysis of monthly and quarterly data for each service.
11. Updating and collecting data from different parts of the hospital namely (PMTCT, VCT, ART, TB, etc ….) and to ensure their reliability.
12. Ensure the capture of all data and transmission of daily hospital report.
13. The management and analysis of SIS data collected by health centers.
14. Make descents centers health’s to verify the reliability and quality of data.
15. Provide feedback information to the holder of the health centers and data manager at the health center.
16. Give exposed in relation to the collection and reliability of data.
17. prepare monthly, quarterly and annual activities of its
18. Ensure archiving reports SIS health centers and the hospital.
19. Participate in operational research.
20. Respect the calendar of supervision of health centers and hospital.
21. Consolidate statistical reports from different services and projects operating under hospital.
22. Do everything else asked by his or her supervisor in the work




Minimum Qualifications

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Advance Diploma in Documentation

    0 Year of relevant experience

  • Advance Diploma in Archives Studies

    0 Year of relevant experience

  • Advance Diploma in Archives

    0 Year of relevant experience

  • Advance Diploma in Information Management

    0 Year of relevant experience

  • Advance Diploma in Arts and Publishing

    0 Year of relevant experience

  • Bachelor’s Degree in Library and Information Science

    0 Year of relevant experience

  • Bachelor’s Degree in Documentation

    0 Year of relevant experience

  • Bachelor’s Degree in Archival Studies

    0 Year of relevant experience

  • Bachelor’s Degree in Archives

    0 Year of relevant experience

  • Bachelor’s Degree in Information Management

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Arts and Publishing

    0 Year of relevant experience

  • Advanced Diploma in Library and Information Science

    0 Year of relevant experience

  • Advanced Diploma in Bibliotheconomy

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of archive management software

  • Knowledge of the documentation management system (DMS) would be an advantage

  • Knowledge of integrated document management

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

Click here to apply














12 Job Positions of Head of health Centers (A0/A1) Under Statute : Deadline: May 16, 2023

0

Job Description

1. Assess patient’s general health status;
2. Prepare a nursing care plan according to the needs and area of work with the help of other healthcare and professionals;
3. Document and communicate actions to maintain continuity among the nursing team;
4. Assume and maintain patient and his environment hygiene and infection control;
5. Monitor record and report vital signs, symptoms and changes in patients’ conditions and signs within your full name;
6. Acts as liaison between the patient and other hospital personnel;
7. Deliver detailed instructions and information to patients /family in collaboration with physician;
8. Participate in regular ward rounds with physicians;
9. Educate patient and his family their roles of promoting successful therapy and rehabilitation;
10. Administer and document medications as prescribed, within hesitation collaborate with prescriber physicians and sign;
11. Take care of all materials and equipment at disposal to the service;
12. Engage in research activities related to nursing and mentor nurse students in the clinical practice;
13. Deliver detailed nursing instruction s to patients for discharge;
14. Perform other work-related duties as assigned.




Minimum Qualifications

  • Bachelor’s Degree in Clinical Medicine

    3 Years of relevant experience

  • Bachelor’s Degree in Community Health

    3 Years of relevant experience

  • Advanced Diploma in nursing sciences

    5 Years of relevant experience

  • Bachelor’s degree in nursing sciences

    3 Years of relevant experience

  • Bachelor’s Degree in Midwifery Sciences

    3 Years of relevant experience

  • Advanced diploma in Midwifery Sciences

    5 Years of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Networking skills

  • Leadership skills

  • Mentoring and coaching skills

  • Time management skills

  • Risk management skills

  • Performance management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Knowledge and understanding of the Rwandan Health system

  • Knowledge in clinical governance, policies and strategies

  • Analytical skills;

Click here to apply














7 Job positions of Social Workers (A2 /A1/A0)Under Statute at BUGESERA DISTRICT HEALTH:Deadline: May 16, 2023

0

Job Description

1. Identify hospitalized or out patients social cases
2. Elaborate the social assistance cases plan and execution
3. Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital
4. Design of the micro-social support services
5. Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable
6. Coordinate preparations for the Day of the Sick
7. Do anything else requested by his supervisor in the work
8. Visiting people at home to check how they are
9. Following a social worker’s care plan
10. Keeping records and writing reports
11. Participate in organization of the party organized by the institution.
12. To identify all social cases correctly and timely and elaborate the plan to assist them
13. Timely Reporting incident when occurred.
14. perform other duties asked by his/her supervisor
15. Observe and respect the values & taboos as developed in the internal regulation rules.




Minimum Qualifications

  • Advanced Diploma in Social Work

    0 Year of relevant experience

  • Advanced diploma in Social Studies

    0 Year of relevant experience

  • A2 In Social Work

    0 Year of relevant experience

  • Advanced diploma (A1) in Sociology

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of clinical services Policy and procedure

  • Knowledge of Rwanda Health System

  • Creativity and initiative skills

  • Excellent Communication, Organizational, and Interpersonal Skills

  • ADVOCACY for individual client skills

  • Knowledge and understanding of human relationship

  • Social orientation skills

  • ability to engage and communicate with diverse population and group of all sizes

  • Integrity skills

  • Cooperation skills

Click here to apply














15 Job positions of Accountant Under Statute at BUGESERA DISTRICT HEALTH:Deadline: May 16, 2023

0

Job Description

1. Compile and analyze financial information to prepare financial statements including monthly and annual accounts and Ensure compliance with financial rules and regulations
2. Ensure financial records are maintained in compliance with accepted policies and procedures
3. Review entries and corrects errors and inconsistencies in financial entries, documents and reports.
4. Determines proper handling of financial transactions and approves transactions with in designated limits.
5. Ensure accurate and timely monthly, quarterly and annually according to procedures
6. Adhere to internal and external reporting deadlines.
7. Be responsible for tax obligations
8. Review of accounts payables and weekly check runs
9. Monitor compliance with financial rules and regulations in forth and institutional procedures
10. Daily and monthly report and reconciliations
11. Reports, analyses and ensure integrity of all financial information.
12. Contribute to the hospital environmental hygiene
13. Participating in quality assurance and quality improvement of the hospital.
14. Submit monthly, quarterly and annually report to the supervisor
15. Perform any other duties as assigned by immediate line Manager.




Minimum Qualifications

  • Advanced Diploma in Accounting

    0 Year of relevant experience

  • Bachelor’s Degree in Accounting

    0 Year of relevant experience

  • Bachelor’s Degree in Finance

    0 Year of relevant experience

  • Bachelor’s Degree in Business Administration with specialization in Finance

    0 Year of relevant experience

  • Bachelor’s degree in business administration with specialization in accounting

    0 Year of relevant experience

  • Advanced Diploma in Public Finance

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Knowledge of accounting, financial reporting and auditing standards (Such as IPSAS, IFRS; ISSAs)

  • Proficiency in financial management systems

  • Resource management skills

  • Problem solving skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

Click here to apply














11 Job Positions of Cashier (A2) Under Statute at BUGESERA DISTRICT HEALTH:Deadline :May 16, 2023

0

Job Description

1. Implement written policies and procedures that govern the accounting functions of the patient facility;
2. Assure that patient information records are appropriately filled;
3. Record payments received to appropriate log;
4. Post payments received to appropriate patient’s account;
5. Process and post charge slips to patient accounts;
6. Assist in balancing accounts receivable by running tapes, verifying computer printouts;
7. Assist in reconciling statements as directed;
8. Develop and utilize computer reports and output.
9. Contribute to the hospital environmental hygiene;
10. Participating in quality assurance and quality improvement of the hospital;
11. Perform any other duties as assigned by immediate line Manager;
12. Submit monthly, quarterly and annually report to the supervisor




Minimum Qualifications

  • Advanced Diploma in Accounting

    0 Year of relevant experience

  • A2 certificate in accounting

    0 Year of relevant experience

  • Commerce and accounting

    0 Year of relevant experience

  • Advanced diploma in Commerce

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Proficiency in financial management systems

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Analytical skills;

Click here to apply














10 Job positions of Data Manager (A1/A0) Under Statute at BUGESERA DISTRICT HEALTH :Deadline: May 16, 2023

0

Job Description

Define the Bio-Medical Statistics strategy in accordance with the strategic plan of the Health Center
2. Ensure the security of data
3. Provide all data related to the patients and researchers
4. Plan and monitor all activities of the service
5. Define and provide guidelines and methods for data collected and data analysis in the Health Center
6. Analyze and interpret statistical data in order to identify significant differences in relationships among sources
of information
7. Evaluate the statistical methods and procedures used to obtain data in order to ensure validity applicability,
efficiency and accuracy.
8. Supervise and provide instructions for workers collecting and tabulating data.
9. Report results of statistical analyses, including information in the form of graphs, charts, and tables.
10. Consolidate statistical reports from different services operating under Health Center
11. Entry data in database
12. Participate in action Determining appropriate statistical policies and procedures
13. Collection, analysis, interpretation and production of Health Center
14. Prepare daily, weekly, monthly, quarterly, semester and annual reports
15. Perform other related duties as required




Minimum Qualifications

  • Bachelor’s Degree in Statistics

    0 Year of relevant experience

  • Bachelor’s Degree in Applied Statistics

    0 Year of relevant experience

  • Advanced diploma in Information and Communication Technology

    0 Year of relevant experience

  • Advanced Diploma in Environmental Health Sciences

    0 Year of relevant experience

  • Advanced Diploma in Public Health

    0 Year of relevant experience

  • Advanced Diploma in Community Health

    0 Year of relevant experience

  • Advanced Diploma in Degree in Nursing

    0 Year of relevant experience

  • Advanced diploma in Information System

    0 Year of relevant experience

  • Advanced Diploma Global health

    0 Year of relevant experience

  • Advanced diploma in Clinical Medicine and Community Health

    0 Year of relevant experience

  • Advanced diploma in paramedical

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

  • Extensive knowledge and understanding of the Rwandan Health system

  • Analytical skills;

  • Knowledge on M&E, health data analysis, management and reporting

  • Ability to design and use of health Information systems platforms for data

Click here to apply














Chief of Staff at Business Professionals Network (BPN) – Rwanda : Deadline 16-05-2023

0

CHIEF OF STAFF – Vacant position

Are you a proactive and detail-oriented multitasking driven person with a knack for staying organized and a lively interest in a challenging and rewarding role, working alongside and supporting a dynamic team on a mission of empowering entrepreneurs to grow? This is for you!

BPN stands for Business Professionals Network. It is a Swiss non-profit organization that strives to support the development of Small and Medium-sized Enterprises (SMEs), in order to create jobs and fight poverty. BPN provides Coaching, Capacity building as well as networking opportunities to SMEs so they can grow their businesses sustainably.


  • I. Main Mission of a Chief of Staff:

The Chief of Staff (CoS) responsibilities include easing communications, and uniting people across organizations to keep them moving forward. The CoS assist the Country Director to oversee the internal operations and projects of BPN Rwanda. S/he is the right hand to other executives, and s/he provides high-level administrative support for the Country Director and to the BPN Management team to ensure they can efficiently accomplish key tasks and BPN initiatives.

II. Key responsibilities:

  1. Planning & Coordinating (40%)
  • Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads
  • Maintain the Country Director’s appointment schedule by planning and scheduling meetings, conferences, and travel.
  • Conduct background research and provide pertinent materials to prepare the Country Director for upcoming meetings and conferences.
  • Prepare the country directors’ presentation slides for events and meetings.
  • Coordinate media and PR activities for the Country Director
  • Organizing and scheduling BPN management meetings, as well as taking accurate minutes.
  • Manage the Country Director’s daily calendar and arrange for transportation as required.
  • Anticipate upcoming administrative support needs with a view to enhancing time management and minimizing rushed preparations.
  • Coordinate the preparation of the Leadership meeting, the Status update meeting and other key meetings and follow up on actionable items (To-Dos)
  • Support the Senior Management in ensuring that strategic goals are executed.
  • Focus on long-term planning and projects to ensure the growth of the organization and the success of the Country Director
  • Helps the Country Director prioritize projects and business impacts
  • Facilitates special projects and ensures action items are executed
  • Provides analysis, recommendations, and options to the Country Director. Serves as a thought partner, provides challenging ideas and offer a different perspectives
  • Implements projects and initiatives on behalf of the Country Director towards his/her priorities and goals.


    1. Customer management (20%)
  • Act as the primary contact person to staff, partners, and other stakeholders on behalf of the Country Director
  • Screen all visitors and determine what level of support they need while offering polite, professional customer service.
  • Establish appropriate communication flow through the management and staff
  • Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with CEO and other executives on special projects.
    1. Correspondence and communication (20%):
  • Keep the Country Director’s communications organized so that s/he can easily access the most important information without having to sort through low-priority items
  • Monitor, respond to and distribute incoming and outgoing electronic and hard copy communications on behalf of the Country Director
  • Acts as the communication arm for CEO with other Executives in the organization, clients, or major stakeholders
  • Manage information flow in a timely and accurate manner
  • Provide administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the Management’s behalf.
  • Manage external communication with the board, partners, and high-level public officials.
    1. Reporting, documentation, and others (20%):
  • Assist BPN alumni (Business Owners Association -BOA) as needed
  • Maintain comprehensive and accurate records.
  • Prepare reports by collecting and analyzing information as assigned by the Country Director.
  • Review weekly, monthly, termly, and annual reports from different departments.
  • Complete and/or update the customer relationship management (CRM) platform as well as the mind maps and other documents on behalf of the Country Director.
  • In the absence of the Country Director, support the acting person and ensure that all requests for action and information are responded to in a timely and appropriate manner.
  • Organize and maintain the office filing system/SharePoint.
  • Assist in a wide variety of projects as assigned; and other reasonably related duties as assigned by the supervisor.

III. Skills, Qualifications and Experience

Education

  • Bachelor’s degree in management, Administration, law, or related field.

Experience

  • At least 5 years’ experience as a Chief of Staff, Executive Assistant, or project management experience.
  • Experience in planning and leading strategic initiatives
  • Proven success in a project coordination role


Attitude

At BPN we expect every employee to proactively practice, nurture and strengthen the following key aspects of his or her working attitude:

  • Have a learning attitude and be the driver of your own development process
  • Are an active listener.
  • Strive to perform and deliver with diligence and beyond strict job content.
  • Aim for creativity and taking initiative.
  • Have a collaborative mindset.
  • Being empathetic and having the passion to serve others.

Key competencies:

  • Strong communication & writing skills. Fluent in English and Kinyarwanda
  • Exemplary planning, time management, and organizational skills
  • Experience turning content into well-designed presentations.
  • High interpersonal skills
  • Experience exercising discretion and confidentiality with sensitive company and personnel information.
  • Proactivity and self-direction
  • Attention to detail, problem-solving skills, and decision-making.
  • Have excellent MS Office skills with high digital-oriented skills.










Imyanya 14 y`akazi mumashami n`ibyiciro bitandukanye muri RWANDA STANDARDS BOARD (RSB) : Deadline: May 12, 2023

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Click on the job position of your choice for details & Apply:










Supervisor, Distribution stock control and sales support at MTN Rwanda: Deadline: May 9, 2023

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About MTN Rwanda

MTN Rwandacell is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER.
We are an equal employment employer with a forward-looking culture that encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends.
MTN Rwanda is therefore recruiting for a highly competent and self-motivated individual for the position of Supervisor, Distribution stock control, and sales support in the Sales and Distribution Department




Job Responsibilities

Mission/ Core Purpose of the Job
To generate, mine, and manage sales performance data to provide specialist support to the Sales and Distribution department with relevant, analyzed sales performance insights and indicators for managing sales channels and regions and enabling data-driven sales decisions to improve performance.
Context of the Job

  • The highly dynamic and fluctuating telecommunications industry
  • Positioning of MTN as the leading telecommunications player in the market
  • Highly competitive market with new and established competitors
  • Context changes in terms of technological advancements
  • Work with MTN Data systems, Data architecture, and DataMart environments
  • Dynamic technology advancements
  • Fluctuating market trends and indicators
  • Regulatory changes
  • Ability to provide financial reports.


Job Responsibilities

  • Managing and controlling distributor purchase orders & daily cash reports and banking.
  • Ensure proper management, control, and organization of the distribution warehouse.
  • To review and implement internal financial procedures and policies for dealer transactions.
  • Franchisee target setting Vs Business plan revenue budget.
  • Sales trends forecast based on Gross Additions and the distributor’s projected sales, highlighting new opportunities and threats.
  • MTN Direct sales channels establishment, evaluation, incentive planning, and expansion
  • Management of Franchisee credit scheme process ensuring adherence
  • To ensure monthly stock valuation for the purposes of financial reporting and use the FIFO method of costing.


  • Develop a tracking system for franchisees’ Key performance indicators.
  • Prepare and submit national sales reports as required.
  • To issue those stocks only as ordered by Distributors, Franchises, and Retailers upon receipt of invoices from the Invoice processing administrator
  • To record and track the serial numbers of issued stocks, especially those of airtime, handsets, and Starter Packs
  • Stock forecast, Airtime, Handsets, SIM stock, Starter packs, Modems, etc
  • Distribution Warehouse management and stock availability
  • Monthly, weekly, and daily performance reports of business partners
  • Provide backup to financial planning and sales support on payments and other related issues.
  • Reconciliation of Sales and Distribution Payment accounts and monthly production reports.Bank guarantee review and monitoring according to business growth.
  • Franchisee target setting Vs Business plan budget
  • To ensure a weekly physical verification of stocks at hand against weekly issues with the invoice processing administrator and to prepare and avail reconciliation showing the quantities and conditions of the stock reports
  • To prepare a monthly report on Airtime Sales performance per channel as well as a Sales forecast
  • To reconcile stock balances/stock issues with the invoice-processing administrator on a daily basis
  • To ensure reconciliation of Airtime sales with IFS, Sage, and back-end reports on a daily and monthly basis
  • Provide training and first-level support to service centers, call centers, and distributors on ERS functionality and generate
  • FAQ on a regular basis
  • To liaise with IT regarding the ERS system performance
  • Document management for direct sales channels
  • S&D main KPIs periodic analysis & reports
  • Monthly S&D Dashboard reports
  • To perform any incidental tasks that are necessary from time to time for the furtherance of the above duties and responsibilities in the best interest of the company
  • To prepare a monthly report on Airtime performance i.e., sales, number of vendors, and revenue
  • Provide back-office support on Airtime sales and replenishment
  • Ability to provide business cases as and when they are requested.
  • Ability to analyze financial reports and provide relevant recommendations.




Job Requirements

  • Bachelor’s degree in finance, accounting, or a related field
  • 3 – 7 years experience in finance or stock control
  • Professional course in a similar or related field is an advantage.
  • Exceptional analytical and conceptual thinking skills.
  • Advanced experience with Excel, and PowerPoint.
  • Financial analysis, projections, and forecasting
  • Telecom experience would be an added advantage.




How to apply

All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 09th May 2023 through the job’s platform on: jobs2.RW@mtn.com.

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Click here for details & Apply










HR Senior Officer at Prime Insurance Ltd | Kigali :Deadline:09-05-2023

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Job Vacancy HR SENIOR OFFICER

  1.  BACKGROUND

Prime Insurance Limited is an insurance company, established in 1995 by Rwandan investors, a licensed general and life insurance company authorized by the National Bank of Rwanda (BNR).

The Company is seeking to recruit a highly skilled, self- motivated and experienced person to fill the position of HR SENIOR OFFICER.


  1. JOB PURPOSE

We are looking for an HR SENIOR OFFICER to join our growing team and support the day-to-day activities of our Human Resources and Administration department.

HR Senior Officer’s responsibilities include processing employee data, updating employee files and assist in arranging all required documents for hiring process, stock & fleet management. To be successful in this role, you should have solid organizational skills and be familiar with HR functions.

  1. RESPONSIBILITIES
  • Track leave database, eligibility and closing balances for each staff at the end of every month and provide this information on monthly basis.
  • Gather payroll inputs such as days not worked, maternity days and other deductions to payroll
  • Maintain a complete data base of all employees in specified excel sheet /software and update them regularly with any changes
  • Share annual /midyear appraisals forms to all staff
  • Prepare staff contract in a timely manner
  • Maintain the employee personal files, recruitment file and performance management related documents
  • Schedule job interviews and contact candidates as required
  • Keep training and on boarding material
  • Filing of all staff documents and memos
  • Keep records and track all services provider’s contract renewal dates example (all insurances contracts, telephone contracts and so on)
  • Writing requested letters and Processing of documents required.
  • Stock management and record keeping
  • Fleet management
  • Any other job that might be assigned by the company authorities


    EDUCATION, EXPERIENCE & SKILLS
  • Bachelor’s degree in Human resource, social science or related field
  • Having an HR professional qualification such as PHRi, HRCI or other related professional qualification is an added advantage
  • A minimum of consecutive three (3) years working in HR & Administration department,
  • A career in profit organizations will be an asset
  • Familiarity with Human Resources Information Systems (HRIS)
  • Basic knowledge of labor legislation & procurement
  • Organizational skills
  • Integrity
  • Good verbal and written communication skills
  • Good knowledge of computer – Windows and Microsoft Office applications (Word, Excel, etc)
  • Being fluent in English, French, and Kinyarwanda.
  • Rwandan Nationals of age between 25-35 years are only eligible Candidates.


    APPLICATION PROCEDURE
  • Application letter addressed to Chief Executive Officer,
  • Recent Curriculum Vitae (CV) with proven work Experience (employment certificate),
  • Notarized education certificates,
  • A copy of National Identification;
  • Three referees with their telephone numbers and email address.

Please send your application on hrm@prime.rw in one document.

The deadline for submitting applications is May 09th, 2023 at 5pm local time.

NB:  Only candidates who fulfill the requirements will be contacted.

Done at Kigali, May 02nd, 2023. 

Chief Executive Officer










AKAZI

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