Job Description

– Advanced level certificate (a high school diploma or equivalent) and 3 years experience is an added advantage
– Drive RBC vehicles to transport passengers or items for RBC business related activities.
– Work according to the assigned driving schedule and duties
– Ensure safety of people and vehicles
– Report any mechanical issues promptly to responsible personnel.
– Inspect RBC vehicles before trip.
– Inspect RBC vehicle documents to check for expiration and report if any documents are near expiration dates.
– Adhere to the Rwandan traffic laws, respect speed limits.
– Adhere to RBC policies regarding the use of vehicles.
– Report any accidents.
– Maintain vehicles clean.
– Maintain logbook for the mileage & fuel consumption.
– Keep packages and couriers safe and secure to avoid loss or damage.

Minimum Qualifications

• Category B,D,D1

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Vehicle maintenance skills

• Writing and reading skills

• Mechanics skills

• Resource management skills

• Problem solving skills

• Time management skills

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Associate Economist

Organizational Setting and Work Relationships
Framed by the Global Compact for Refugees (GCR) and UNHCR’s mission to find solutions to refugee situations, strengthened cooperation with development and private sector partners is essential. The increasing number of refugees and internally displaced persons in protracted displacement situations, together with the increasing scale of irregular migration, large-scale refugee movements, and costs of responding to humanitarian situations, have placed forced displacement high on the global agenda. These elements have further driven the realization that humanitarian support must be complemented by development and private sector actors to lift displaced populations out of poverty, enable solutions, and encourage an area based approach to poverty reduction.

Within UNHCR, the Division of Resilience and Solutions (DRS) was formed to address these challenges, in part by broadening strategic partnerships with key actors in these areas, including importantly the World Bank and other multilateral development banks and in so doing aligning approaches by Government. To support investments by development actors in area based approaches including both forcibly displaced and their hosts, requires better data and standardized information about refugees and host community households, particularly in relation to their socio-economic status or multidimensional poverty status. Accurate data on welfare conditions is also needed for UNHCR and partner operations, including cash, livelihoods, and education programming, welfare targeting and monitoring of the Sustainable Development Goals.




Finally, comparable information for both refugees and host community members is a pre-requisite for measuring changes in welfare required to inform medium-term programming with development partners and national governments. DRS together with the World Bank Poverty Global Practice supported by the UNHCR World Bank Joint Data Center manage the partnership and play the global coordination role for the institution in working with National Statistics Offices to include forcibly displaced into National Poverty Assessments.

The Associate Economist will contribute to the Global Compact for Refugees (GCR) objectives: 1 – Ease the pressures on host countries and 2 – Enhance refugee self-reliance. Concretely, the incumbent will contribute to the indicators measuring the success of the GCR and particularly the proportion of refugees living below the national poverty line in the host country. Depending on where s/he is based, the reporting lines will differ. If the Associate Economist is based in Headquarters, s/he will report to the DRS Partnership Analytics Research and Knowledge (PARK) section. If s/he is based in a country or regional office, will report to either the Representative or Deputy Representative (Programme), or in some cases Head of Sub-Office or Senior Operations Officer. In all cases, there will be a dotted line to DRS PARK for technical functional clearance of candidates and for technical oversight of economics products. The Associate Economist will work closely with Programme and Protection colleagues in addition to Senior Management in the operation as well as Bureaux and technical unit key, external stakeholders and development agencies, including the World Bank, government agencies, national statistical agencies, and other operational partners.

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Assistant Supply Officer Organizational Setting and Work Relationships The Assistant Supply Officer supports all activities pertaining to the supply chain function including planning, sourcing & procurement, transport, shipping, customs clearance, warehousing assets & fleet management within the area of responsibility. The position may be located at Headquarters (within DESS), in a Regional Bureau or in a Country Office. The incumbent is normally supervised by the (Senior) Supply Officer or other senior staff with supply oversight function who defines the objectives and provides general guidance. S/he will also refer to UNHCR manuals and relevant policy papers. The incumbent may supervise some staff and/or AWF.

In Bureaus and country operations s/he maintains regular contacts on working level with other UN agencies, UNHCR Partners, NGOs, government partners and commercial contractors in the area of operation.

S/he will support effective supply chain that enables the office to meet the needs of persons of concerns as well as timely delivery of quality goods and services to persons of concern. Further, the incumbent will assist in the maintenance of a supply chain infrastructure that is robust and flexible enough to accommodate the needs of the operation and that enables timely emergency responses, along with effective partners to support supply activities.

The Assistant Supply Officer maintains impartial, ethical and customer-oriented relations with suppliers and Partner organizations; exchanges information with counterparts in other UN agencies, and International Organisations within the limits established by UN /UNHCR Procurements Rules and assists with joint procurement actions if, as and whenever necessary.


The incumbent will support the coordination of the delivery of assistance from the regional warehouse, if applicable. S/he will liaise with SMS staff who manage the Global Stockpiles and who manage the Global Asset and Fleet Management, if and as required and if applicable.

Contacts are predominantly with other UN agencies, Implementing partners and Government Departments on relevant subject matters at the working level.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

In the Regional Bureaux:
– Support Country Operations on how to implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
– Track the progress of specific periodic operations and provide guidance that ensures timely implementation.
– Assist in coaching and advising individuals or Supply teams as requested.
– Track global Supply KPIs for the region and devise regional ones as required.
– Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and ensure that they are implemented throughout the region and provide relevant reports to senior managers.
– Assist country operations in MSRP management.
– Support the analysis of country financial reports and work with the Country Operations Supply Team leaders to address red areas relating to Supply aspects of operations.
– Support the country needs assessment plans and assist in combining them into regional procurement plans and monitor their timely implementation and changes based on operational needs.

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Protection Associate Organizational Setting and Work Relationships The Protection Associate normally reports to the Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor.

The Protection Associate also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
– Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
– Assist in providing comments on existing and draft legislation related to PoC.
– Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
– Assist in conducting eligibility and status determination for PoC.
– Contribute to measures to identify, prevent and reduce statelessness.
– Contribute to a country-level child protection plan as part of the protection strategy.
– Contribute to a country-level education plan as part of the protection strategy.
– Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
– Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
– Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
– Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
– Facilitate effective information management through the provision of disaggregated data on PoC and their problems.
– Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
– Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases.
– Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
– Assit the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures.
– Submit individual payments request for PoC for approval.
– Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience Years of Experience / Degree Level For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable

Certificates and/or Licenses International Law, Political Science or other related field (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Protection Learning Programme Functional Skills IT-Computer Literacy PR-Refugee Protection Principles and Framework PR-Protection-related guidelines, standards and indicators

(Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Senior Registration Assistant Organizational Setting and Work Relationships The Senior Registration Assistant is a member of the Registration team.

The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Duties
– Assist in the implementation of registration strategies and methodologies for POC.
– Conduct registration interviews when required in accordance with registration standards and guidance.
– Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
– Maintain accurate and up-to date records and data related to all individual registration cases.
– Identify persons with specific needs and ensure timely referral to protection follow-up as required.
– Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
– Draft correspondence and reports relating to registration activities in the Operation, when required
– Provide statistics and draft reports related to registration data, as requested.
– Act as interpreter and translator when needed.
– Refer cases to other units within the office and to implementing partners as necessary.
– Draft and submit reports and statistics related to registration.
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Social Science Statistics Mathematics Information Technology
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Good computer skills, particularly in data management.

Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.

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Energy Associate Organizational Setting and Work Relationships Access to clean, affordable and reliable energy services is integral part of the humanitarian response and an essential factor in creating sustainable economic development. Sustainable energy services are essential for basic human protection and aim to enable refugees, IDPs, host communities and other persons of concern to meet their energy needs in a safe, sustainable and affordable way, recognizing the critical importance of access to sustainable energy to ensure basic needs, improve human protection and well-being, and foster communities¿ inclusiveness. Energy services provide cooking, lighting, heating and clean water, and underpin all but the most rudimentary income-earning activities. Energy poverty leads to insecurity, increased risk of sexual and gender-based violence (SGBV), reduced development opportunities, health problems and environmental degradation. In line with the 2030 Agenda for Sustainable Development Goals (SDGs), access to clean energy could vastly improve the health and well-being of millions of persons. The incumbent will provide technical support on sustainable energy in the operation. The Energy Associate will work very closely with the technical sectors, Programme and Protection colleagues. The incumbent will typically report to the Energy Officer or the Programme Officer in the Operation All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Contribute to the implementation of the sustainable energy programme.
– Contribute to the assessment and identification of cost effective and appropriate sources of alternative energy for cooking, lighting and electricity in collaboration with all actors, including private sector, development agencies and governmental institutions.
– Contribute to the design of specific projects and pilot energy for cooking, lighting and powering, including renewable energy, with a view towards enhancing self-reliance, education and protection.
– Work in multi-sectoral team and contribute to the linkage of Energy with Environment, Protection, Shelter and Settlement, Public Health and Water, Sanitation and Hygiene.
– Contribute to the monitoring and coordination of all sustainable energy activities.
– Contribute to the identification, establishment and linkage with relevant organizations to ensure access to sustainable energy for both refugees and the surrounding areas
– Work in multi-functional team approach and work in close collaboration with programme and other technical experts, to ensure energy based interventions are approached from a cross-sectoral perspective.
– Assist the Operation to ensure that minimum best practices are met to assure health and safety standards across all sustainable energy and energy efficient technologies.
– Contribute to the documentation of the project development including monitoring, testing, trouble shooting, lessons learned and solutions applied to assure institutional knowledge development.
– Contribute to the development of effective communication channels between all key stakeholders and promote the sharing of information on energy related activities.
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Electricity
Environment
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Minimum 6 years of previous relevant job experience in sustainable energy sector. Experience working with government authorities, development partners, civil society and/or public/private sector.

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Assistant Community-Based Protection Officer Organizational Setting and Work Relationships The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.



Duties – Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.

– Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.

– Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.

– Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.

– Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.

– Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.

– Support communities in establishing representation and coordination structures – Promote confidence building and conflict resolution among PoC, authorities and host communities.

– Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.

– Support the Operation’s work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team¿s common humanitarian action plan where applicable.

– Contribute to the Protection team’s information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.

– Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.

– Support community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.

– Support PoC to develop structures that enhance their participation and protection.

– Contribute to the design of project submissions and the budget for endorsement by the supervisor.

– Intervene with authorities on community-based protection issues.

– Negotiate with local counterparts, partners and PoC.

– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
International Development, Cultural Studies, Human Rights,
International Social Work, Social Science, Political Science,
Anthropology, International Law or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women¿s empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.

Desirable
Proven communication skills, both oral and written.
Demonstrated knowledge of community communication and engagement approaches
Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.

Functional Skills
PR-Refugee Protection Principles and Framework
IT-Computer Literacy
DM-Database Management
PR-Coordination in Forced Displacement situations
PR-Child Protection Prevention and Response Programming
PR-Gender Equality
PR-Age, Gender and Diversity (AGD)
PR-Gender Based Violence (GBV) prevention programming
PR-Gender Based Violence (GBV) response programming
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

In-depth experience in asylum and migration, refugee protection, internal displacement, human rights, or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Being fluent in English is essential and knowledge of French is desirable.
 As the Assistant Protection Officer CBP, the candidate should be able to engage constantly with the community, through a community base approach, and ensure that issues /protection concerns are quickly identified and resolve using the available community structures and mechanisms.
 The incumbent must be able to quickly build and maintain good relationships with the government, partners, and the refugee community, to enable him advocate for solutions to the people of concern to UNHCR.
 The incumbent must possess strong drafting, communication, advocacy, and legal skills, with the ability to work independently and make sound and balanced decisions and interventions. The incumbent should also demonstrate the ability to work in a multifunctional team to achieve shared goals and optimize results. A legal background with solid experience in protection principles and Rwandan law, the ability to pro-actively address problems and propose solutions is required.
 S/he contributes to comprehensive protection and solutions strategies and needs to ensure that the unit works strategically and is responsive to the needs of refugees. Experience with external stakeholder management is therefore key. It is also essential to possess the ability to work in a fast-paced environment, deal with emergency cases outside of office hours and coordinate interventions with various units. The ability to be flexible, innovative, have excellent coordination and facilitation skills as well as negotiation skills is therefore also essential, as is the proven ability to engage with government, non-governmental, statutory, and legal networks. Extensive awareness of the wider socio-political and economic operational context is critical to this position.
 The ability to write effective reports and appropriately share information will be an integral part of the incumbent’s role.
 Ability to work under pressure.
 Proven extensive experience in a case-sensitive and volatile camp.
 Proven experience to act in the absence of the Protection Officer
 Proven experience in negotiation and conflict resolution, and peace building especially using a community base approach.
 Proven experience working in an emergency.
 Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures.
 Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.
 Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.
 Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV.
 Perform analysis that identifies the capacities of communities of concern and risks they face.
 Contribute to participatory assessments and ongoing consultation with PoC using multifunctional teams.
 Plan and monitor programmes and budgets with an AGD perspective.
 Build capacity to maximize opportunities for participatory and community-based approaches and to make appropriate use of guidelines and tools in working with partners and other relevant entities.
 Support communities in establishing representation and coordination structures.
 Ensure community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.
 Assist in developing UNHCR communication strategies by emphasizing the participatory, community based and AGD approaches.
 Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
 Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR’s work.
 Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.
 Identify and select which individuals or groups to prioritize for counselling, and targeted assistance and field visits based on agreed criteria.
 Intervene with authorities on protection and enforce compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
 Ability to analyze and approve individual payment requests for PoC.

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position:

Kiziba is the oldest camp in Rwanda, was built in 1996, and has been there for more than 26 years. The camp host a protracted caseload of Congolese refugees from DRC, and currently has a population of about 15817, with 3164 families, including more than 1031 asylum seekers. Kiziba is located about 15 km outside Karongi town in Karongi District, Western Province. The age under 25 years constitutes 60% of the population. The Office also covers the Kijote Transit Centre in Nyabihu District and the Nyarushishi Transit centre in the Rusizi district in Rwanda’s Western. Both TCs are 26 km and 22 km away from the DRC borders respectively. The camp is the most context-sensitive in Rwanda’s operation, and therefore needs well-informed personnel with adequate experience in the same or similar operational context ready to manage the expectations of the population on resettlement as the only most preferable durable solution to the plight of the persons of concern in Kiziba camp.

The government of Rwanda is a party to the 1951 convention and other important human rights convention and offers international protection to refugees and asylum seekers present on its territory including those in Kiziba and Karongi area of responsibility. The refugee situation in Rwanda has largely been a protracted one, but recently, increasing instability in Eastern DRC during the latter part of 2022 and early 2023 has forced people to flee across the border to Rwanda. As of end of September 2023, around 6,000 new arrivals have been recorded. At the policy level, Rwanda provides for refugee inclusion into national services such as education, health, socio-economic and financial services (including access to investment & bank accounts). Explicitly, Article 18 of the Law n°13ter/ 2014 of 21/05/2014 relating to refugees stipulates that “without prejudice to other laws, any person having obtained refugee status in Rwanda shall enjoy the rights and liberties provided for by international instruments on refugees ratified by Rwanda.

There is a gradual shift from a humanitarian approach to a developmental focus in the Rwandan refugee response, with emphasis on sustainable livelihoods and social cohesion (Humanitarian, Development and Peace nexus). UNHCR further strengthens its advocacy with partners and assists refugees to become more self-reliant with targeted assistance and an increased number of livelihood projects, including access to training, cash grants, and technical expertise, as well as establishing strategic partnerships with Development actors, UN agencies and private sector.  UNHCR current protection activities provided to refugees and PoCs include Registration, Refugee Status Determination, Resettlement and Durable Solutions while assistance is primarily focusing on life-saving activities such as health, education, livelihoods, and community development/empowerment. With resettlement being the main durable solution for Congolese refugees, it has become challenging to manage expectations in resettlement, and attempted fraud cases are being identified and managed. Reportedly, tensions within families have been reported, and domestic issues, all linked to resettlement expectations. The refugee communities are most often unwilling to develop their capacities/potentials, due to concerns of losing resettlement opportunities.

The Assistant Community-Based Protection Officer is responsible for monitoring, analysing, and identifying situational protection trends affecting the rights and conditions of asylum-seekers and refugees; developing protection advocacy strategies and activities to improve the protection environment. S/he will be involved in promoting law reform efforts through preparing and/or contributing to proposals, conducting training and outreach with Government officials, policy makers, professional associations, and the public, and providing comments on existing and drafted legislation.

The Assistant Community-Based Protection Officer works directly with the Protection Officer. He /she reports directly to the Protection Officer and can act in the position of the Protection Officer during his/her absence and leads and coordinate protection response.

Living and Working Conditions:

Field Office Karongi is designated as a family duty station, category C. Security situation in Karongi district is generally good with no reported security incidents.  Local transport to the capital city of Kigali is easily accessible. Accommodation is not easily available with good standards with rent ranging reasonably from 250 to 1000 USD. Basic health care services are available in the district hospital although staff travel to Kigali for serious ailments and better services at the UN Dispensary and other hospitals. Groceries are also always available, but expensive at the local markets and shops in the district. There are no English/international schools in Karongi.

Additional Qualifications

Skills

DM-Database Management, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework

Bachelor of Arts (BA): Anthropology, Bachelor of Arts (BA): Cultural Studies, Bachelor of Arts (BA): Human Rights, Bachelor of Arts (BA): International Development, Bachelor of Arts (BA): International Law, Bachelor of Arts (BA): International Social Work, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Social Science

Certifications

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Managing resource, Organizational awareness, Stakeholder management, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Add. 1 to Bi-annual Compendium 2023 – Part B

Additional Information

To be advertised immediately

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Job Description

– Implement District’s strategies and programs on land and infrastructure in conformity with existing national policy, rules and regulations;
– Avail necessary data for the issuance of land titles and constitute a database of used and unused land in the Sector.
– Identify infrastructure facilities needs at the Sector level and report them to competent authorities;
– Follow up on activities related to infrastructure works in the sector;
– Implement the District habitat and community settlement plan in conformity with existing rules and regulations;
– Advise on settlement programmes, development and implementation in the Sector in conformity with the District’s strategy and national policies;
– Receive and examine application files for construction and deliver authorization for the rehabilitation of infrastructure;
– Prepare building rehabilitation permits to be issued by the Sector and closely inspect the implementation of the settlement plan;
– Supervise the implementation of strategies and mobilization mechanisms of local population for National Domestic Biogas and Improved Cook Stoves Programs at Sector level;
– Organize, in collaboration with relevant stakeholders, rescue and social assistance of victims of disasters at sector level
– Provide data necessary for the functioning of National Early Warning and the Disaster Monitoring Information Systems;
– Work with specialized organizations to organize sessions of disaster simulation and rescue of people
– Organize and conduct campaigns meant to raise local population awareness on preparedness for disaster and its management

Job Description

Collect and consolidate data on specific public (policy) issues pertaining to socio-economic development and record data about death and birth across the Cell;
Identify socio-economic development needs at the Cell level and accordingly advise on response measures;
Elaborate, under the supervision of the Executive Secretary of the Cell, programs of community works;
Supervise the execution of community development and citizen participation activities across the Cell and produce consolidated reports thereof;
Prepare documents to be signed by the Executive Secretary of the Cell and assist him/her in the production of the Cell’s activities performance reports.
Facilitate gathering data related to the employment status within the cell

Job Description

Receive and process complaints of those who apply for criminal record certificates and make investigation if necessary.
 Processing, checking and granting the criminal record Certificate to the applicants requested in the country and through embassies
 Perform any other tasks as assigned by his/her supervisor.
 Identify the persons convicted by Jurisdictions to be registered;
 Identify the persons wanted by Justice to be registered;
 Collect the data of the convicted and wanted persons;
 Prepare data to be filed in software;
 To supervise the registration of convicted in the criminal record software
 Updating a database of information based on the person convicted by the court
 Prepare the required reports.

Job Description

 To plan and organize activities of the High Council of Public Prosecution;
 To prepare sessions of the High Council of Public Prosecution;
 To collect all documents that may interest members of the High Council of Public Prosecution;
 To keep agenda and report on activities of the High Council of Public Prosecution;
 Participate in the follow up of the implementation of high council decisions;
 Perform other duties assigned by his/her supervisor.

Job Description

Reporting to Logistics Officer, the Driver will:

 Drive the vehicle for official travel and business as required by the SPIU activities;
 Maintain high standard of service to both fill the insurance request form and external guests ;
 Report facts concerning accident to project vehicles and personnel or law enforcement officials;
 Transport project staff in a safe and professional manner;
 Responsible for reporting and request of day-to-day service, maintenance and reparation of the assigned vehicle, checks oil, water, battery, brakes, tires, filling log book, etc,
 Ensures that the vehicle is kept clean,
 Ensure punctuality and safe transport of authorized staff;
 Observing the road and traffic laws and regulations of Rwanda;
 Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards;
 Alcohol must not be consumed or present during working hours;
 The vehicle must be driven only by authorized driver and in case of his absence; it is the Logistic Officer who will authorize another driver to use the vehicle ;
 Perform other assigned duties.

Qualifications and skills:

 Rwandan by nationality proven by Rwanda ID or passport
 Completion of secondary level education (A2) with knowledge of Rwanda driving rules and regulations,
 Be able to speak Kinyarwanda and English or French;
 Driving license of Category B, other categories will be added advantage,
 Having at least three (5) years of experience of driving in public institutions or private sector proven by employers’ certificates,
 Ready to work outside of Kigali.

Click here to apply

Job Description

Minimum Qualifications

• Bachelors in Business Studies

  0 Year of relevant experience

• Bachelor’s Degree in International Business

  0 Year of relevant experience

• Bachelor’s Degree in Business Management

  0 Year of relevant experience

JOB POSITION: RECEPTIONIST

1. Department

ROOMS DIVISION |FRONT OFFICE

2. Reports to

Front Office Manager

job purpose

To increase customer satisfaction by providing efficient, prompt, trouble free and courteous Front Office services connected with arrivals, departure and in-house guests, in line with the Companies Policies & Procedures.

Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

• Understanding the companies Policies, Procedures, Operational and Financial Principles and the
• components involved in the day to day running of reception.
• Performs and check cashier functions according to companies Policies & Procedures.
  Processes and check daily banking’s according to company Policies & Procedures.
• Checks that correct data is obtained from guests and updated on the Property Management System.
• Ensures that guest accounts are maintained and transactions processed during their stay.
• Performs and check cashier functions according to companies Policies & Procedures.
• Processes and check daily banking’s according to company Policies & Procedures.
• Checks that correct data is obtained from guests and updated on the Property Management System.
• Float checks is done after each shift and signed off by shift supervisor and Front Office Management.
• Ensures and check that on each shift a pit check report is completed and signed off by receptionist, shift supervisor and Front Office Management.
• Ensures and check that on each shift a rate check report is completed and signed off by receptionist, shift supervisor and Front Office Management.
• Ensures and check that on a daily basis a shift check-list is completed and necessary reports attached then signed off by shift supervisor and Front Office Management.
• Variances or queries is recorded, actioned and handed over to Front Office Supervisor and Management at all time.
  
  
  
• Ensures that Front Office, Audit and company Policies & Procedures are adhered to.
• Performs monthly stock takes of Front Office stationary and other related items.
• Be familiar with the monthly department budgets and targets set to achieve.
• Maintain guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
• Maintain communication channels between hotel guests and all Hotel departments both verbally and in writing as required.
• Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.
• Ensure that all requested reports associated with the department are accurate and produced on time.
  Assists with keeping records and filing systems within the Front Office department.
  
  
  
• Cover all shift as and when required.
  Serves on hotel committees as determined by the Front Office Manager and / or General Manager.
• Allocates rooms and issues appropriate keys
  Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment.
• Is aware, at all times, of current room status and room availability.
• Is fully aware of the relevant service concepts.
• Is fully aware of, and knows how to handle, all current and future hotel promotions.
• Minimizes loss of revenue by adhering to all established credit procedures.
• Insures all guests establish credit upon check-in.
  Monitors customer accounts to insure adherence to hotel credit limits by completing high balance reports and verifies accuracy of registration information.
• Improves timeliness of cash flow by adhering to established credit and inventory control procedures.
• Receives proper approval codes for cash and credit card paying customers.
• Completes shift closing accurately by getting appropriate approval signatures and authorization codes.
• Demonstrates teamwork by co-operating and assisting colleagues as needed
• Handles difficult situations effectively.
  Keeps effective key control.
• Is fully conversant with the Hotel Operating, Reservation, Telephone, Television, Fire Alarm System and other Front Office operating equipment.
  
  
  

Other Special Requirements

• To perform other reasonable duties as directed by your immediate Manager.
• To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

• Bachelor Degree in Hospitality/Diploma in Hospitality
  Minimum 3 years’ experience in reception roles
  Excellent verbal communication
  Good telephone communication etiquette
  Organized and resourceful
  Customer-focused
  Active listener
  Well conversant with OPERA system
  
  
  

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:
Interested candidates should send their both application letter and well detailed CV together with certificates not later than 12th November 2023 via the mail.Thadee.gatabazi@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source

2 Drivers Needed at All City Rwanda ltd (Phoenix Group)

JOB DETAILS:

Scope of Responsibilities.

• Run Errands as required by the company
• Conducting maintenance checks
• Checking all relevant equipment’s
• Regular keep vehicle maintenance records, fuel consumption.
• Give a daily, weekly, a monthly report to the supervisor
• Basic Knowledge in simple mechanics
  
  
  

Minimum Qualification.

• High school Diploma.
• Driving License category B with at least 3 years of relevant experience from a recognized Company.
• Competency and key technical skills.
• Integrity and high level of confidentiality
• Strong critical thinking skills and excellent problem solving skills
• Basic skills in communicating using English.

In applying for this post, please attach:

• A cover letter summarizing relevant experience in the position;
• A comprehensive CV;
• Passport Photo
• Certified copies of Academic Certificates;
• Names, e-mail addresses and telephone details of three referees whom we have permission to contact;

All applications should be addressed to the General Manager and submitted to info@allcity.rw not later than 30^th November 2023.

No application will be considered after the closing date.

Only qualified candidates will be contacted

Click here to visit the website source

Job Description

Key duties and responsibilities

• Provides guidance and direction to the bus depot managers and regularly meets with them for coordination, problem solving and planning purposes.
• Oversee the design and operationalization of the bus schedules
• Evaluates and approves bus driver shifts
• Over see the management of drivers
• Oversee the operationalization of the public transport control center
• Perform any other assignment that may be assigned by the CoK management

Minimum Qualifications

• Bachelor’s Degree in Civil Engineering

  4 Years of relevant experience

• in Project Management and Planning

  4 Years of relevant experience

• Master’s Degree in Project Management and Planning

  2 Years of relevant experience

• Master’s Degree in Civil Infrastructure Engineering

  2 Years of relevant experience

• Bachelor’s Degree in Highway Engineering

  4 Years of relevant experience

• Master’s Degree in Highway Engineering

  2 Years of relevant experience

• Bachelor’s Degree in Transportation Engineering

  4 Years of relevant experience

• Bachelor’s Degree in Transport Planning

  4 Years of relevant experience

• Master’s Degree in Transportation Engineering

  2 Years of relevant experience

• Master’s Degree in Transport Planning

  2 Years of relevant experience

• Master’s Degree in Civil Engineering

  2 Years of relevant experience

• Bachelor’s Degree in Urban Planning

  4 Years of relevant experience

• Master’s Degree in Urban Planning

  2 Years of relevant experience

• Bachelor’s Degree in Urban Management

  4 Years of relevant experience

• Master’s degree in Urban transport planning and management

  2 Years of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

Click here to apply

JOB RE-ADVERTISEMENT:

CARE International is seeking to recruit a “Quality Assurance Specialist”.

Introduction

CARE is a leading humanitarian organization fighting global poverty. We seek a world of hope, tolerance and social justice, where poverty has been overcome and people live in dignity and security. CARE International aims to be a global force and a partner of choice within a worldwide movement dedicated to ending poverty.

Overview of the Role

Job Purpose Statement 

The Quality Assurance Specialist is responsible for supporting the design and overseeing implementation of effective systems for monitoring, impact measurement, knowledge management and internal accountability for a youth empowerment in agriculture value chains project. Additionally, the position holder will liaise with the ICT Specialist and the Impact Management Team Leader to support the development of effective, efficient, user-friendly management data collection tools. The position is also responsible for implementing project research and contributing to program development through the effective utilization of research results and learning. The position has a critical role in supporting the Project Manager to review M&E findings and take any necessary action to ensure that desired results are achieved; including compliance with Standard Operating Procedures (SOPs), CARE & Donor policies, and the results that have been articulated in the project’s log frame.  The position will as well have responsibilities to build capacity of implementing partner organizations M&E staff.

Requirements for the Role

Educational Qualifications:

• Bachelor’s Degree in a relevant subject (e.g. Statistics, Rural Development)

Experience:

• At least 5 years quality experience in design and execution of project M&E frameworks, including baseline studies and project/program impact evaluations
• Some exposure to working in an international organization preferred
• Prior experience in youth engagement and young women empowerment programming preferred
• Familiarity with EU and USAID MEAL systems is an added advantage
• Experience of working with management information systems (MIS) and the design of data collection tools, including digital tools
• Experience of building capacity of non-experts to implement effective Monitoring, Evaluation, Accountability and Learning (MEAL) 
  
  
  

Technical skills:

• Strong technical knowledge and understanding of program design, adaptive management, monitoring, evaluation and reflective learning
• Skills in qualitative and quantitative data collection, data management and analysis, including knowledge of computer software; MS Office applications and other information systems (e.g., MS Word, Excel, Power Point, statistical packages, infographics, etc.)
• Ability to design both electronic and manual data collection tools and systems that are user friendly and effective
• Good relationship building skills; including the ability to coach and support non-experts
• Good writing and communication skills in English; fluency in spoken Kinyarwanda and French
• Good facilitation skills
• Basic understanding of the main conceptual frameworks underpinning gender analysis, youth engagement, women’s empowerment, rights-based programming and the underlying causes of poverty

• CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We are an equal opportunity employer promoting gender, equity, diversity and Inclusion. CARE’s focus as an organization is to empower women and girls as we strongly believe that they are most affected by poverty. In line with our values, we highly encourage women to apply for this position.
• We are committed to preventing all unwanted behavior at work. This includes sexual harassment, exploitation and abuse, and child abuse. We expect everyone who works for us to share this commitment by understanding and working within the CARE Safeguarding Policy and related framework.
• CARE International has a zero-tolerance approach to any harm to, or exploitation of any person or child by any of our staff, or partners. CARE International reserves the right to seek information from job applicants’ current and/or previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.
• We participate in the Inter Agency Misconduct Disclosure Scheme and will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
• By submitting the application, the job applicant confirms that they have no objection to CARE International requesting the information specified above.
  
  
  

Interested candidates should send their both combined cover letter and well-detailed CV no later than 17^th November 2023 via the apply button below. ​​​​​​​

Only shortlisted candidates will be contacted for further steps. 

*Disclaimer: CARE International does not charge any kind of fee at whichever stage of the recruitment.

Click here to visit the website source