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Senior Internal Auditor (AfCFTA) at African Union: Deadline: February 2, 2024 11h59 p.m. UTC

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Purpose of Job

Perform audits of AfCFTA Secretariat, financial and information systems, assessing compliance with applicable standards and guidelines and sufficiency of internal controls.

Main Functions

• Audits AfCFTA Secretariat administrative, human resources and financial records, statements, and reports, verifying accuracy and consistency.
• Audits AfCFTA Secretariat information systems, assessing compliance with data security and storage requirements.
• Reviews internal controls, policies, and procedures for effectiveness.
• Drafts and presents reports of findings and analysis; identifies and recommends revisions and improvements to accounting practices and procedures.


Specific Responsibilities

•    Perform internal audit and risk management, conduct internal audits of the AFCFTA Secretariat
•    Provide audit guidelines and principles by understanding and documenting business processes, interpreting financial policies and procedures, governance practices and regulatory requirements, assessing compliance with African Union laws, policies and procedures
•    Support the safeguarding of assets by reviewing the internal controls of those assets and verifying the existence of those assets
•    Identify potential operational, financial or compliance risks that warrant audit attention
•    Contribute to the development of an overall internal review and audit program for the AfCFTA Secretariat by identifying files and activities to be analysed and planning work assignments for departmental audits
•    Prepares audit report and advises on audit findings, participates in departmental and employee training in internal controls and policy and follow-up on audit actions taken by management
•    Performs due diligence, contributes to the overall success of the AFCFTA Secretariat by working as a team member on audits and special projects and performing all other duties and responsibilities as assigned.
•    Analyse problems/issues and recommend alternative solutions.
•    Manages and supervises staff under his/her supervision with respect to organization and performance evaluation
•    Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedure
•    Contributes to the development of strategies, policies, programs and plans
•    Respond to internal/external audit observations and implement successfully audit recommendation;
•    Perform any other function as may be assigned by the Head of Division.


Academic Requirements and Relevant Experience

-Master’s degree in auditing or accounting or financial management or business administration or a related discipline, with 7 years of professional experience, including 3 years at a supervisory level in the field of auditing, accounting and finance, with at least 5 years in auditing
Or
-Bachelor’s degree in auditing or accounting or financial management or business administration or related discipline with 10 years of professional experience, including 3 years at a supervisory level in the practice of auditing, of which at least 5 years must be in auditing
-Relevant professional certification, i.e., “Certified Public Accountant” or Chartered/Certified Public Accountant designation (e.g., ACCA, CPA, CIMA, CA, etc.)
-Membership in a relevant professional organization will be an added advantage.

Required Skills

•    Ability to establish and maintain effective partnerships and working relations both internally and externally in a multi-cultural, multi-ethnic environment, with sensitivity and respect for diversity, including gender balance
•    Ability to assist in developing clear program goals, plans and actions that are consistent with agreed strategies and to appropriately delegate, monitor and adjust these plans and actions
•    Ability to produce clear and professional reports
•    Extensive knowledge of general financial accounting and reporting
•     Extensive knowledge of information systems security.
•    Excellent organizational skills and attention to detail.
•    Strong analytical and problem-solving skills.
•    Proficiency in one of the AU officials working languages (Arabic, English, French, Kiswahili, Portuguese and Spanish) and fluency in another AU language(s) is an added advantage.


Leadership Competencies

Strategic Insight
Developing Others
Change Management
Managing Risk

Core Competencies

Building Relationship
Foster Accountability Culture
Learning Orientation
Communicating with Influence

Functional Competencies

Conceptual Thinking
Job Knowledge and information sharing
Drive for Results
Continuous Improvement Orientation

TENURE OF APPOINTMENT:

The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

LANGUAGES:

Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, Swahili and Spanish) and fluency in another AU language is an added advantage


REMUNERATION:

Indicative basic salary of US$  37,453.00 (P3 Step1) per annum plus other related entitlements e.g. Post adjustment (57% of basic salary), a Housing allowance of US$ 21,832.68 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

Applications must be submitted no later than February 2, 2024 11h59 p.m. UTC.

•    Only candidates who meet all job requirements and are selected for interviews will be contacted.
•    Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
•    Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

Click here for more details & Apply












Strategy and Program Quality Director at World Vision International Rwanda | Kigali : Deadline: 21-01-2024

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JOB OPPORTUNITY

STRATEGY AND PROGRAM QUALITY DIRECTOR

World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2021-2025 seek to reach 2 million of the most vulnerable children. This is done through programming in Resilience and Livelihoods, WASH and Health, Child Protection and Education.

World Vision Rwanda seeks to hire a highly qualified, dedicated, and experienced Rwandan national for the role of Strategy and Program Quality Director, joining an established and experienced team. This stimulating position incorporates a range of skills and development in multiple areas, allowing for an exciting opportunity for career growth in a dynamic, global organization. It will be based in Kigali, Rwanda, and reports to the National Director.


Purpose of the position:

To provide Strategic Leadership & Operational Program Quality Management services to enhance program impact and learning across World Vision programs and projects in all funding streams- (Sponsorship, Grants, Emergency response) intervention. The position will provide performance Management to the Technical Programs, Evidence & Learning teams, Advocacy, GEDSI Partnering teams while fostering partnerships with Donors, Support Offices, Global Canter, East Africa Regional office and Government in line with National Office Strategic priorities.

The position will ensure high quality program quality (including MEAL community engagement and empowerment processes, sector-focused) technical guidance and assistance to program/projects, capacity development; oversee, applied research processes; ensure appropriate donor and organizational compliance; and facilitate organizational learning from program results.

The incumbent will drive National Office Strategy formulation/refresh and cascading to programs interventions, departmental unit’s operational plans, strategy implementation, tracking and reporting.  This will include developing systems and approaches to enhance National office senior leadership use of program data for adaptive management. 

The position is critical to advancing a national office evidence agenda to facilitate influence, impact, and income goals.




MAJOR RESPONSIBILITIES

% of time

Activity

30%

Leadership and strategic management

  • Oversee strategy formulation, cascading, implementation tracking and reporting in line with the WVI Partnership strategy ‘Our Promise.’
  • Provide leadership to the technical programs and Evidence and Learning Teams for fidelity of implementation models
  • Oversee implementation and application of Transformational development principles across all programs and projects
  • In collaboration with P&C, ensure right staff are recruited, retained, and provided with intentional opportunities, mentoring and coaching for development
  • Ensure that all program interventions are supported and implemented as per LEAP, and other partnership and donor standards
  • Ensure integration of faith and development in Technical Programs.
  • Work closely with the Operations Director and Resource Development (RD) Director for effective resource development and project implementation
  • Work closely with the Operations Director and Finance Director for timely execution of the NO AOPs and Budgets
  • Ensure a learning culture, evidence-based programming and documentation of best practices and industry standards
  • Ensure organization representation at strategic government functions and donor meetings
  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships support spiritual development of his/her team.

25%

Accountability and quality assurance

  • Provide leadership and direction needed to promote a culture of quality programming, innovative DME, learning and reporting throughout World Vision in line with LEAP, global and industry standards
  • Ensure programs/projects are implemented with fidelity in line with the Core Project models and set standards
  • Support timely and effective implementation of various accountability mechanisms such as Operational and Finance Audits and Programme evaluations
  • Ensure internal control systems are implemented to mitigate risks and ensure accountability that will result in good audit ratings
  • Provide leadership to program teams to ensure the capturing and dissemination of program impact
  • Ensure programs comply with partnership standards, policies and protocols, including all relevant sections of the Field Finance Manual

15%

 Information Management, monitoring, Innovation and adaptive learning

  • Provide leadership to the strategy tracking, performance review and reporting
  • In collaboration with the finance unit, ensure planning and budgeting, project funding, expenditures and process are aligned and operating smoothly
  • Ensure the development of WV’s office capacity to focus strategically on initiatives which generate higher quality programming leading to measurable and sustainable development.
  • Support identification of strategic research priorities in collaboration with sector advisors, global centre evidence and learning team and programme development
  • Support prioritized operations research including contributing towards acquiring funding for research
  • Lead roll-out of Digital Transformation Strategy and scale up electronic MEAL using technologies/platforms such as Horizon Reimaged, geographic information system, and mobile based platforms such as ONA/ODK, Last Mobile Mile Solutions (LMMS).
  • Responsible for adapting integrated data capture and centralized storage accessible by authorized users and management user needs
  • Roll-out partnership or donor adaptive learning models such as Our Impact Our Story(OIOS), annual community review and planning
  • Oversee integration of periodic review meetings as part of the project implementation
  • Coordinate operations research initiatives and publications
  • Keep abreast with MEAL best practices and technologies

10%

Resource acquisition and management

  • In collaboration with Grants Acquisition manager and grants teams support the development of a business plan to diversify the WV funding portfolio
  • Provide support in funding negotiations with support offices and donors in coordination with RD
  • In coordination with RD Department develop growth plans for the relevant technical program area in line with the country strategy
  • Actively support the roll out of WV National Resource Development & Acquisition plan by providing relevant data as needed and guidance.

15%

Networking and coordination

  • Maintain effective communications and pro-active relationships with Support Office partners, including visits by donors
  • In coordination with Operations Director and Support Offices, develop and maintain pro-active relationships with bilateral and multilateral representatives in country
  • In coordination with the Operations Director develop and maintain good relationships with national government ministries, other NGOs and the development sector in general
  • In coordination with the Senior Management Team work closely with regional office directors in relation to implementation of Partnership initiatives, capacity building of national office staff and knowledge sharing within the region
  • In coordination with the Operations Director, and Technical Leads, participate in national level coalitions on specific advocacy issues
  • In the spirit of twin citizenship, contribute to knowledge sharing and collaborative learning through internal avenues such as the Communities of Practice.

5%

Governance and others

  • Provide support for the effective functioning of the Ministry & Strategy and Finance & Resource Mobilization Board Committees
  • Perform other duties as may be assigned by supervisor or assignee from time to time



KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • Experience in Strategy development, cascading and reporting
  • Minimum of 8 years’ experience with a thorough understanding of all areas of project management cycles in a complex, international development organization especially in development and Relief Projects.  5 years should have been at a managerial level.
  • Minimum five years’ experience in monitoring and evaluation at a senior manager level
  • General understanding of at least four of the following programmatic sectors: Health & Nutrition; Resilience & Livelihoods; Education & Child Protection; WASH; Disaster Risk Reduction; Food Assistance and Emergency Response.
  • Demonstrated track record in proposal development, funding acquisitions and grant management for major government donors preferred.
  • The position holder must be results oriented and a team player.
  • Deep knowledge of WVI working systems, policies and standards will be an advantage

Required Education,

training, license,

registration, and

certification

  • The position holder should have a Bachelor’s degree in International Development, Monitoring and Evaluation, Program Management, Business Administration, Rural Development.
  • Master’s degree in a related field will be an added advantage

Preferred Knowledge

and Qualifications

  • Training or certification in Portfolio and/or Programme Management with accredited institutions.
  • Ability to engage at a strategic level with senior government, UN and INGO officials.
  • Ability to lead a multi-cultural team with an empowering and outcome-oriented approach.
  • Strong budgetary and financial management skills.
  • Proficiency in written and spoken English basic French is an added advantage
  • Good interpersonal, organizational and management skills.
  • Ability to maintain performance expectations in diverse cultural contexts, stressful environments and physical hardship conditions with limited resources.
  • Ability to solve complex problems and to exercise independent judgment.




Salary:

The salary is commensurate with qualifications and experience.

N.B: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to

https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/Strategy-and-Program-Quality-Director_JR27841 If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on wvrwanda-recruitment@wvi.org (no applications will be accepted through this email).

The closing date for submission of applications is 21stJanuary 2024; no late applications will be accepted.

As a child-focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon the successful completion of all applicable background checks, including criminal record checks.

Note that only shortlisted candidates will be contacted.












Monitoring, Evaluation And Learning Officer at Legal Aid Forum (LAF) | Kigali : Deadline: 31-01-2024

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RECRUITMENT NOTICE No 1/LAF/24 

The Legal Aid Forum (LAF) is a national civil society network of legal aid service providers, comprising of 38 Organisations. Our membership ranges from national and international NGOs, trade unions, faith-based associations and professional bodies to University legal aid clinics, all working towards improving access to justice, legal aid and Human rights promotion in Rwanda.

In order to effectively accomplish its mission and vision, the Legal Aid Forum is accepting applications from qualified and skilled individuals to fill the following vacant positions within its Secretariat:

Position: Monitoring, Evaluation And Learning Officer



Description

The Monitoring, Evaluation And Learning ( MEAL) Officer is responsible for Monitoring, Evaluation and Learning of LAF activities across all projects, ensuring high quality and timely inputs. He/She works closely together and reports directly to the ED.

His/her responsibilities are, but not limited to:

  • Advising LAF Secretariat and Members on issues related to Monitoring, Evaluation and  Learning;
  • Collecting data on legal aid services among LAF Members and from other legal aid providers, analyse them and compile a report;
  • Setting up the MEAL system and ensuring that it is implemented effectively by LAF;
  • Guiding  the  overall  MEAL  strategy  and  its  implementation  within  LAF;
  • Organising field visits of LAF Projects and initiatives and report as appropriate;
  • Leading the monitoring, Evaluation and Learning activities of all LAF Projects;
  • Making an analysis of the implications of MEAL data on LAF activities;
  • Organising learning sessions from the projects impact;
  • Organising  workshops  on  “lessons  learnt”  for  LAF  Members;
  • Documenting success stories & best practices resulted from projects interventions;
  • Developing a capacity building plan on MEAL for LAF Members ;
  • Organising trainings involving LAF Members in the MEAL activities to promote participatory planning, especially those implementing projects funded by LAF;
  • Participating in feedback sessions organised by LAF Secretariat to Member Organisations implementing projects funded by LAF;
  • Assisting  in   projects design and   formulation  as  well   as   in   fundraising initiatives;
  • Assisting   the   Programs   Manager   in   project   coordination   and   project reports.


Requirements  

  • A University degree ( At least Bachelor’s) in relevant fields such as Statistics,  project management, anthropology, sociology, Human rights,  education, etc.
  • 5 years’ professional experience working as MEL preferable in the areas of access to justice, rule of law and human rights;
  • Experience working with NGOs;
  • Substantial experience in Results Based Management and the theory of change;
  • Experience in reporting;
  • Fluent English or French, with a strong working knowledge of English and able to write reports in English;
  • Proficiency in the use computer and IT tools;
  • Excellent organisational, analytical and interpersonal skills;
  • Excellent written and oral communication skills.

Interested Candidates should send their CV, 2 references, a letter of motivation, a copy of degree(s) and relevant Certificate(s). Applications should be addressed to the Executive Director, P.O.Box 5225 at Kimihurura, KN 14 AV, KG 668 ST and submitted electronically to: recruitment@legalaidrwanda.org. Closing date for applications is 31 January 2024 at 5:00 pm (Kigali Time).

Only shortlisted candidates will be contacted.

Done at Kigali, on 10 January 2024 

Management

Click here to visit the website source












Executive Personal Assistant at Legal Aid Forum (LAF) | Kigali :Deadline: 31-01-2024

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RECRUITMENT NOTICE No 1/LAF/24 

The Legal Aid Forum (LAF) is a national civil society network of legal aid service providers, comprising of 38 Organisations. Our membership ranges from national and international NGOs, trade unions, faith-based associations and professional bodies to University legal aid clinics, all working towards improving access to justice, legal aid and Human rights promotion in Rwanda.


In order to effectively accomplish its mission and vision, the Legal Aid Forum is accepting applications from qualified and skilled individuals to fill the following vacant position within its Secretariat:

Position: Executive Personal Assistant

Description

The Executive Personal Assistant provides high-level and professional administrative support to the Executive Director (ED) of the Secretariat of the Legal Aid Forum. He/She works closely together and reports directly to the ED. The Executive Personal Responsibilities include but not limited to:

  • Assisting in managing the daily work of the Executive Director and make sure it is completed on time;
  • Coordinating with the Executive Director all departments;
  • Support the Executive Director in his/her daily administrative planning;
  • Coordinating all appointments of the Executive Director;
  • Acting as the first point of contact with people from both inside and outside of LAF Secretariat;
  • Arranging travels, visas and accommodation and occasionally travelling with the Executive Director to take notes or dictation at meetings or to provide general assistance during presentations;
  • Screening phone calls, enquiries and requests and handling them when appropriate;
  • Organizing and maintaining diaries and making appointments;
  • Dealing with incoming emails, faxes and often corresponding on behalf of the Executive Director;
  • Taking notes and minutes;
  • Organizing and attending meetings and ensuring the Executive Director is well prepared for meetings.


Requirements  

  • University degree( At least a Bachelor’s) in  Public Administration, Secretariat Studies, International Relations, Law, ICT or any other relevant field;
  • At least 3 years of demonstrated professional experience in the field;
  • Proven strong knowledge of communication practices and techniques;
  • Fluent in written and spoken English, French and Kinyarwanda;
  • Proficiency  in  the  use  of computer  and  other IT tools;
  • Strong planning and organisationnal skills;
  • Demonstrating integrity and ethical standards;
  • Experience  in working  with  NGOs.

Interested Candidates should send their CV, 2 references, a letter of motivation, a copy of degree(s) and relevant Certificate(s). Applications should be addressed to the Executive Director, P.O.Box 5225 at Kimihurura, KN 14 AV, KG 668 ST and submitted electronically to: recruitment@legalaidrwanda.org. Closing date for applications is 31 January 2024 at 5:00 pm (Kigali Time).

Only shortlisted candidates will be contacted.

Done at Kigali, on 10 January 2024 

Management

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Director of Administration and Logistics Unit at Central University Hospital Of Kigali ( CHUK) Under Statute : Deadline: Jan 18, 2024

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Job responsibilities

1. Co-ordinate all activities and ensure the required standard of service is achieved and maintained 2. Develop and implement effective administration policies and procedures and review and update the procedures as required; 3. Oversee the annual budget preparation for the department and present for management approval; monitor and control the administration budget; 4. Supervise and review the performance of outsourced property managers and suppliers; 5. Develop and oversee the implementation of the asset management system and departmental policies and procedures; 6. Develop and maintain the annual asset management plans aligned with the departmental strategy and budget and in consultation with other departments where applicable; 7. Develop and maintain asset registers, including; acquisitions, maintenance management, transfers and valuations; 8. Prepare a business plan for the life cycle of assets, including; an analysis of pricing options utilizing life cycle cost, and recommendations on the most appropriate asset solution;


9. Participate in the development of logistics policies and procedures in line with the procurement policies and strategic objectives of the organization; 10. Administer transportation, logistics systems, imports or exports, or customer issues; 11. Monitor equipment import processes to ensure compliance with regulatory or legal requirements; 12. Oversees the transport and fleet management services and systems; 13. Evaluate the performance of outsourced garages and motor vehicle accessories providers; 14. Oversees the allocation and usage of fuel and ensure fuel accountability; 15. Oversee general administration services including outsourcing companies(Cleaning and porters, security, etc.), postal, telephone services, reception services and staff welfare; 16. Grow service delivery in order to meet client’s and expectations 17. To liaise with all staff to ensure effective and meaningful communication 18. Coordinate clinical archive and administrative documents/mails 19. Submit monthly, quarterly and annually report to the supervisor 20. Perform other related duties as required.




Minimum qualifications

    • Bachelor’s Degree in Economics

      3 Years of relevant experience


    • 2

      Bachelor’s Degree in Public Administration

      3 Years of relevant experience


    • 3

      Bachelor’s Degree in Administrative Sciences

      3 Years of relevant experience


    • 4

      Master’s in Finance

      1 Years of relevant experience


    • 5

      Master’s in Economics

      1 Years of relevant experience


    • 6

      Bachelor’s Degree in Management

      3 Years of relevant experience


    • 7

      Masters in Management

      1 Years of relevant experience


    • 8

      Masters in Business Administration

      1 Years of relevant experience


    • 9

      Master’s Degree in Public Administration

      1 Years of relevant experience


    • 10

      Master’s Degree in Administrative Sciences

      1 Years of relevant experience


    • 11

      Bachelor’s Degree in Procurement

      3 Years of relevant experience


    • 12

      Bachelor’s Degree in Store Management

      3 Years of relevant experience


    • 13

      Master’s Degree in Procurement

      1 Years of relevant experience


    • 14

      Bachelor’s Degree in Supply Chain Management

      3 Years of relevant experience


    • 15

      Master’s Degree in Supply Chain Management

      1 Years of relevant experience


    • 16

      Bachelor’s Degree in Finance

      3 Years of relevant experience


    • 17

      Bachelor’s Degree in Business Administration

      3 Years of relevant experience


    • 18

      Bachelor’s Degree in Logistics Management

      3 Years of relevant experience


    • 19

      Master’s Degree in Logistics Management

      1 Years of relevant experience


    • 20

      Bachelor’s Degree in Assets Management

      3 Years of relevant experience


    • 21

      master’s in Hospital Management

      1 Years of relevant experience


  • 22

    Bachelor’s degree in Hospital Management

    3 Years of relevant experience




Required competencies and key technical skills

    • Resource management skills

    • 2
      Analytical skills

    • 3
      Problem solving skills

    • 4
      Decision making skills

    • 5
      Networking skills

    • 6
      Leadership skills

    • 7
      Mentoring and coaching skills

    • 8
      Time management skills

    • 9
      Risk management skills

    • 10
      Performance management skills

    • 11
      Results oriented

    • 12
      Digital literacy skills

  • 13
    Fluency in English, Kinyarwanda or French. Knowledge of all is an added advantage

Click here for more details & Apply












Director of Public Relations and Customer Care Unit at Central University Hospital Of Kigali ( CHUK) Under Statute :Deadline: Jan 18, 2024

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Job responsibilities

 Monitor team members’ performance  Assign tasks and projects to the PR and Communication Specialist  Manage sensitive issues to maintain Hospital’s good reputation  Developing relationships with media organizations  Create and oversee the implementation of an overarching PR strategy  Define the tone of the Hospital’s message and overall, and determine the communication channels our staff will primarily use  Set clear operational goals for PR and Communication Specialist, provide guidance and support, and QA of all outgoing PR materials  Oversee the evolution of our hospital’s good image across multiple platforms, including various social media networks  Develop and maintain a positive relationship with the media and various influential organizations and individuals  In collaboration with PR and Communication Specialist; organize interviews, press conferences, and other public relations events  Compile reports on media coverage and document the results of our PR initiatives  Participate with other members of the institution to lead CHUK achieve and maintain accreditation  Collaborate with multidisciplinary Health Care Team Members  Provide guidance to the customer service staff to ensure all customer needs are meet  Work with the customer service team to deliver optimum service to our internal and external customers within the agreed timeframes  Assist in the development of strong working relationships across all departments and raise awareness of support the customer service team can provide to service delivery  Assist with building the capacity and attitude of the customer service staff to provide exceptional customer service  Assist with the development and implementation of the Customer Relations Model  Actively participate in developing and implementing customer service systems which will improve the service delivery and enhance the image of the hospital  Monitor and report on customer service protocols and identify  Process improvements relevant to customer service across the organization  Train staff in all aspects of their customer care service role and liaise with all departments to provide guidance on our customer service systems  Manage the roster system for all customer service staff  Deal competently with customer complaints and take all possible actions to resolve relevant problems and complaints to their fullest satisfaction with minimal intervention of team leaders of ethic committee leader  Advise management on system improvements in line with CHUK’s complaints Handling  Maintain a thorough knowledge of all departments, our hospital network, services deliveries so that customers are provided with accurate information on the provider and proceed general queries with confidence at all times  Contribute to the Hospital environmental Hygiene  Participating in the Quality Assurance and Quality improvement of the Hospital  Submit monthly, Quarterly and Annually report to the Supervisor  Perform other related duties as required




Minimum qualifications

    • Bachelor’s Degree in International Relations

      3 Years of relevant experience


    • 2. Master’s Degree in International Relations

      1 Years of relevant experience


    • 3. Bachelor’s Degree in Communication

      3 Years of relevant experience


    • 4. Bachelor’s Degree in Journalism

      3 Years of relevant experience


    • 5. Bachelor’s Degree in Public Relations

      3 Years of relevant experience


    • 6. Bachelor’s Degree in Media

      3 Years of relevant experience


    • 7. Master’s Degree in Public Relations

      1 Years of relevant experience


    • 8. Master’s Degree in Journalism

      1 Years of relevant experience


    • 9. Master’s Degree in Communication

      1 Years of relevant experience


    • 10. Master’s Degree in Digital Media

      1 Years of relevant experience


  • 11. Bachelor’s Degree in Public Health

    3 Years of relevant experience




Required competencies and key technical skills

    • Resource management skills

    • 2. Analytical skills

    • 3. Problem solving skills

    • 4. Decision making skills

    • 5. Networking skills

    • 6. Leadership skills

    • 7. Mentoring and coaching skills

    • 8. Time management skills

    • 9. Risk management skills

    • 10. Performance management skills

    • 11. Results oriented

    • 12. Digital literacy skills

  • 13. Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

Click here for more details & Apply




Public Relation and Communication Specialist at Central University Hospital Of Kigali ( CHUK) : Under Statute :Deadline :Jan 18, 2024

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Job responsibilities

1. Cover audiences and press conferences held by senior managers of the institution. 2. Maintain good relationships with various media both public and private for the benefit of the Hospital 3. Supervise translation and interpreting services subcontracted from specialized services 4. Write speeches, messages and press release of the authorities of the Hospital 5. Initiate and design communication programs to keep the public informed of the activities carried out by the institution. 6. Elaborate and monitor communication plan and submit it on concerned supervision's institutions 7. Make critical analysis of publications in national or international media concerning the institution and produce synthetic technical notes to authorities 8. Organize radio and TV broadcasts to inform the public on Institution’s activities; 9. Write articles for newspapers on progress of the institution mission achievement. 10. Make recommendations on institutional image improvement measures; 11. Design target messages for different public users and prepare budget related; 12. Elaborate and negotiate contracts with suitable radio and TV Medias for message's dissemination 13. Contribute to the hospital environmental hygiene 14. Participating in quality assurance and quality improvement of the hospital 15. Submit monthly, quarterly and annually report to the supervisor 16. Perform other related duties as required.




Minimum qualifications

    • Bachelor’s Degree in International Relations

      3 Years of relevant experience


    • 2. Master’s Degree in International Relations

      1 Years of relevant experience


    • 3. Bachelor’s Degree in Communication

      3 Years of relevant experience


    • 4. Bachelor’s Degree in Journalism

      3 Years of relevant experience


    • 5. Bachelor’s Degree in Public Relations

      3 Years of relevant experience


    • 6. Master’s Degree in Public Relations

      1 Years of relevant experience


    • 7. Master’s Degree in Journalism

      1 Years of relevant experience


    • 8. Master’s Degree in Communication

      1 Years of relevant experience


  • 9. Masters Degree in Media

    1 Years of relevant experience




Required competencies and key technical skills

    • Resource management skills

    • 2.Analytical skills

    • 3. Problem solving skills

    • 4. Decision making skills

    • 5. Networking skills

    • 6. Leadership skills

    • 7. Mentoring and coaching skills

    • 8. Time management skills

    • 9. Risk management skills

    • 10. Performance management skills

    • 11. Results oriented

    • 12. Digital literacy skills

  • 13. Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

Click here for more details & Apply















Human Resources Manager (Re – advertised) at Catholic Relief Services (CRS) | Kigali :Deadline: 31-01-2024

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Job Title: Human Resources Manager

Department: Operations

Band: 9

Reports To: Operations Manager

Country/Location: Kigali, Rwanda

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. 


Job Summary:

You will partner with the Country Program (CP) Senior Management Team to provide overall strategic Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and vulnerable. You will analyze and anticipate HR programs, services, and operations needs and challenges in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce improvement solutions.

Roles and Key Responsibilities:

  • Manage HR processes and activities to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
  • Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues, especially in regards to recruitment, performance management, and employee relations.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Lead training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for CRS staff and partners.
  • Ensure staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, and personal and professional growth.
  • Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all staff are valued. May serve as the CP focal point for Code of Conduct & Ethics and contribute to ensuring adherence and accountability to Safeguarding policies.
  • Act as the CP’s key point of contact, internally and externally, on all HR-related matters. Represent the organization in forums related to HR management issues to stay abreast of standards, local laws, and industry best practices and to maintain peer contacts.
  • Oversee record keeping through personnel files and/or Insight that adheres to required CRS, donor, and local law regulations. As needed provide analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.


Basic Qualifications

  • Bachelor’s degree in Human Resources Management or Business Administration required. Master’s degree in HR Management, Business Administration or Organizational Development preferred.
  • Minimum of five years work experience in HR, preferably with an International or local NGO, with at least three of these years managing an HR function and strong knowledge of HR best practices and standards.

Required Languages – English – French – Kinyarwanda

Travel – include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to 20%.

Knowledge, Skills and Abilities

  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
  • Excellent strategic and analytical skills with ability to make sound judgment and decisions
  • Very good planning, monitoring and organizational skills
  • Able to maintain confidential information
  • Proactive, resourceful, solutions oriented and results-oriented
  • Strong customer service orientation with excellent communication, interpersonal and negotiation skills


Preferred Qualifications

  • Additional education may substitute for some experience.
  • Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
  • Staff management experience.
  • Strong experience in presenting, facilitating, and coaching on HR topics.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Builds & Maintains Trust
  • Collaborates with Others
  • Open to Learn
  • Leads Change
  • Develops & Recognizes Others
  • Strategic Mindset
  • Personnel Accountability
  • Acts with Integrity 

Supervisory Responsibilities: Human Resources Officer

Key Working Relationships:

Internal:  Operations Department, Finance Department and Programming.

External: NINGO, Private and Public Institutions on HR related Matters


How to apply

Interested and qualified candidates should complete the attached application formSelf -Declaration Clause and submit them together with one page Cover letter plus updated CV (maximum three pages) all in/as one document – via email only to: RW_HR@crs.org not later than January 31st, 2024, at 5:00pm.

Please, include below statement in your cover letter:

“By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.”

Also include your full names and title “Human Resources Manager @ Band 9” in the subject line. Due to anticipated high interest in this post and the expected number of applicants, only short-listed candidates will be contacted.

Kigali January 10th, 2024.

Hans Fly 

Country Representative












Field Agronomist at Early Generation Seed Potato(EGSP-Imbuto) Ltd | Musanze :Deadline: 17-01-2024

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Recruitment of EGSP-Imbuto Ltd (Managing Director and Field Agronomist)

Company Profile

The Early Generation Seed Potato Ltd (EGSP-Imbuto) is a limited company that has been created by seed potato producers working in Greenhouse since 2020 with the mission to become leading institution in Minitubers, Pre-Basic and Basic seed potato production in order to have stable and availability of Early Generation Seed Potato in their working place to support Potato Farmers in Rwanda and every one working in potato business. The EGSP-Imbuto Ltd company is now building the seed potato value chain – upwards by organizing all Greenhouse owners to be involved in production of minitubers as EGSP out growers, Pre Basic and Basic seed production in open field.

We are looking to employ a detail-oriented and experienced Managing Director and Field Agronomist to oversee and coordinate the daily operations of the Company in their departments.

Employment type: Full time Employment with Probation period of 6 months for both

Job Location: MUSANZE District,

Start date: As soon as Possible

Job Title: FIELD AGRONOMIST

Number: 1


Work Objective:

The Agronomist is responsible for helping EGSP IMBUTO to implement their activities related to agriculture and make the yield/harvest profitable.

Duties and responsibilities:

  • Train beneficiaries to cultivate crops in accordance to specific seasons and climatic realities;
  • Equipping beneficiaries with modern farming techniques;
  • Helping EGSP Imbuto to increase Production of Seed Potato in order to be equipped economically;
  • Availing Farmer Field schools(FFS/CEP) and conduct experiments to increase soil fertility and develop best methods for increasing crops productivity and quality;
  • Conduct regular visits to beneficiaries’ fields in the way of advising them about the increase of the harvest from the start of the growing season to the harvesting one and harvest’s economic use;
  • Preparation and distribution of materials needed for a better production in agriculture;
  • Working closely with the sector and district levels agronomists in the implementation of the agricultural activities of the EGSP IMBUTO;
  • Helping beneficiaries to develop and find the market for their harvests;
  • Participate in action planning, budgeting and providing periodic reports on the activities carried out;
  • Perform any other duties/ responsibilities assigned by the supervisor.
  • Ability to work in an international, multi-stakeholder environment, maintain effective and cooperative relations with national authorities as well as donors,
  • Can work independently. 


Desired skills and Qualifications:

  • Bachelor’s degree or A1 in Crop Production, Agronomy or other related field;
  • Three years of experience in the field of Agriculture sector,
  • Excellent verbal and written communication skills in English, French and Kinyarwanda;
  • Proficient in MS office (Ms word, Ms Excel, Ms Power point,);
  • Management skills and Team working qualities
  • Category A of driving license is advantage

Interested Applicants Fulfilling the above-mentioned criteria are invited to submit their application documents including Curriculum Vitae with three references, Motivation Letter max one page, copy of Degree, proof of experience and copy of National ID on the following email address; egspotato@gmail.com, not later than Wednesday  17th January 2024 at 5:00 PM. The only shortlisted number of candidates will be contacted.

Click here to visit the website












Managing Director at Early Generation Seed Potato(EGSP-Imbuto) Ltd :Deadline: 17-01-2024

0

Recruitment of EGSP-Imbuto Ltd (Managing Director and Field Agronomist)

Company Profile

The Early Generation Seed Potato Ltd (EGSP-Imbuto) is a limited company that has been created by seed potato producers working in Greenhouse since 2020 with the mission to become leading institution in Minitubers, Pre-Basic and Basic seed potato production in order to have stable and availability of Early Generation Seed Potato in their working place to support Potato Farmers in Rwanda and every one working in potato business. The EGSP-Imbuto Ltd company is now building the seed potato value chain – upwards by organizing all Greenhouse owners to be involved in production of minitubers as EGSP out growers, Pre Basic and Basic seed production in open field.

We are looking to employ a detail-oriented and experienced Managing Director and Field Agronomist to oversee and coordinate the daily operations of the Company in their departments.

Employment type: Full time Employment with Probation period of 6 months for both

Job Location: MUSANZE District,

Start date: As soon as Possible

Job Title:

MANAGING DIRECTOR

Number: 1


JOB REQUIREMENTS:

  • Bachelor’s degree in Finance, Management, Business Administration, Rural development economic with 3 years in management role in the development sector.
  • At least two years of experience managing complex project: multi donor, funded, multi-partner and/or consortium projects with foundations and/or institutional donors.
  • Prior experience in food systems, agriculture and agricultural value chains/market systems, entrepreneurship, financial inclusion or climate change adaptation in Rwanda.
  • Experience managing projects/programs in areas such as youth economic empowerment, financial inclusion, climate change adaptation, food security, food systems.
  • Demonstrated experience working as part of a consortium and in integrated teams;
  • Experience in establishing and maintaining collaborative relationships with implementing partners, donors and government counterparts.
  • Experience in managing a multi-million budget; demonstrated skills in risk management and ensuring value for money:
  • Managing a complex budget
  • Effective follow-up on internal and external audit recommendations
  • Ensuring donor compliance and reporting
  • Strong human resource management skills including capacity building, coaching and conflict management; ability to provide feedback and motivate/lead a diverse team to achieve results;
  • Experience building capacity and working collaboratively with local implementing partners;
  • Very high-quality written work and language skills in English; ability to speak in French & Kinyarwanda
  • Having a driving license is advantage.


Interested Applicants Fulfilling the above-mentioned criteria are invited to submit their application documents including Curriculum Vitae with three references, Motivation Letter max one page, copy of Degree, proof of experience and copy of National ID on the following email address; egspotato@gmail.com, not later than Wednesday  17th January 2024 at 5:00 PM. The only shortlisted number of candidates will be contacted.

Click here to visit the website source












Human Resources Director at Spark MicroGrants :Deadline: 10-02-2024

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We are hiring a Human Resources Director

ABOUT SPARK MICROGRANTS

Spark Microgrants believes in a world where everyone lives with dignity and determines their own positive future. Decades of prescriptive aid have sidelined the poor from the very programs meant to uplift them. We believe families in every village should have the opportunity to design and launch local projects of their own. Founded in Rwanda in 2010, Spark has codified a unique Facilitated Collective Action Process (FCAP) providing facilitation and funding to over 800 villages and reaching more than 500,000 people. The Spark FCAP is a series of ‘town-hall’ style weekly meetings, in which women, men, young, and old, plan together for their community’s future. Each village elects a leadership committee, establishes a village savings account, and launches a project of their choice. Members receive training on financial management, transparency, leadership, village planning, and advocacy. Each village then receives US$8,000 US$15,000 in seed funds and additional management support to turn their project ideas into reality.

Spark works in collaboration with government and civil society to scale the FCAP as the model of choice to advance social and economic development, improve lives, and secure lasting change. Spark is now active in 800+ villages across six countries, improving the lives of over 560,000 people.

As a team, we share a set of common values that shape how we work. These are:

  1. Facilitators. We don’t impose; we enable others to generate impact.
  2. Community-driven. We are motivated by what is best for the community.
  3. Process-centered. The how of what we do is just as important as the what.
  4. Authentic. Our vision and values live in everything we do.
  5. Dynamic. We seek opportunities and are willing to take risks to serve our community partners better


ABOUT THE ROLE

The Human Resources Director will be responsible for developing and executing a human resource strategy in support of Spark Microgrants overall organizational mission and strategic direction, specifically in the areas of talent recruitment, compensation and benefits, performance management, training and development, employee relations, policy enforcement, and compliance with employment regulations. The Human Resources Director will provide strategic leadership by developing and articulating Human Resources needs and plans, and serve as a strategic advisor to the executive management team. The Human Resources Director will have oversight of all HR-related functions across the organization to create and ensure a workplace that attracts and retains a global workforce of high performing professionals.


RESPONSIBILITIES

Recruitment & Hiring

  • Oversee recruitment function, onboarding, and new hire orientation
  • Ensure recruitment, hiring and promotion procedures are clear, transparent and promote diversity, equity and inclusion

Salaries & Benefits

  • Evaluate the compensation and benefits of a international workforce against market trends in order to optimize compensation plans within budgets

Policies & Procedures

  • Ensure compliance with employment regulations in all countries where Spark operates, stay informed of changing employment regulations and update policies and procedures accordingly
  • Update Human Resource policies and procedures to incorporate learnings and best practices
  • Align policies, procedures and practices across all project offices
  • Oversee the corporate HRIS systems and tools, ensure human resources files, information and resources are maintained and updated


Professional Development

  • Provide leadership training and coaching, help identify areas of potential growth and development for employees and management
  • Design professional development initiatives that support the growth and development of talent within the organization
  • Develop, manage, provide guidance, and monitor staff performance and engagement programs

Employee Relations

  • Provide information, advice and guidance to managers on employee relation issues
  • Continuously promote a positive work culture in line with Spark’s Mission and Values
  • Oversee staff engagement surveys and outreach

Ethical Conduct

  • Ensure all employees are trained on policies and procedures
  • Manage investigations    of           complaints         and        grievances          and implement          disciplinary procedures when required
  • Serve as a case manager responding to allegations of abuse, ethics violations or fraud

REQUIREMENTS:

  • Minimum 10 years of human resources management experience in an international non-profit organization
  • Strong training and leadership skills
  • Proven experience working on complex employee relations matters
  • Able to maintain a high level of confidentiality in handling sensitive information
  • Possess problem-solving skills, be a self-starter and a team player
  • Ability to work independently and accept responsibility
  • Able and willing to travel to various Spark office locations as needed
  • Experience working in sub-Saharan Africa preferred


OTHER INFORMATION

Reporting: Reports to CFO, manages HR Officer(s)

Job Location: Kigali, Rwanda; Kampala, Uganda; Nairobi, Kenya; Lilongwe, Malawi; Accra, Ghana; USA; or remote

Start Date: As soon as possible

Probation period: Three months probation period with learning and performance objectives

Application closing Date: TBD follow the link to apply: https://sparkmicrogrants.bamboohr.com/careers/88

WHY WORK WITH US?

  • You will play a critical role in shifting the way global development works, opening opportunities for thousands of villages to drive local change.
  • You will be joining a dynamic team that hails from ten countries around the world and is committed to our vision.
  • You will have the freedom and autonomy to make your role your own. We want to hear your innovative ideas, your vision for the future, and your critical questions.
  • You will join an entrepreneurial organization that is in a growth spurt.
  • In addition to salary, Spark offers other benefits, including generous paid time off and family leave, monthly communications and professional development stipends.


SAFEGUARDING

Our safeguarding follows a do no harm principle. All Spark staff are expected to respect and uphold the safeguarding procedures and principles to minimize harm to stakeholders, program participants, and the environment, in compliance with the World Bank Environmental and Social Framework and Rwandan Legislation.

EQUAL OPPORTUNITY EMPLOYER

Spark Microgrants provides equal employment and advancement opportunities to all individuals. Employment decisions at Spark are based on merit, qualifications, and abilities. Spark does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status, or any other characteristic protected by the law. Spark will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.












Communications Strategy Lead at U.S. PEACE CORPS RWANDA:Deadline: 24-01-2024

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Vacancy Announcement: Communications Strategy Lead

Full Time Position, Minimum Work Week 40 Hours

Basic Salary Range:23,082,059 RWF – 39,239,512 per annum

negotiable based on salary history/experience.

Applications closing date: 24 January 2024 

BACKGROUND 

The Peace Corps is an independent U.S. Government agency that sends American volunteers around the world to aid countries to fulfill their development needs.  The Peace Corps has programs in 65 countries with approximately 7,000 American volunteers of all ages and backgrounds.

The three goals of the Peace Corps are:

  • To help the people of interested countries in meeting their needs for trained men and women;
  • To help promote a better understanding of Americans on the part of peoples served;
  • To help promote a better understanding of other people on the part of Americans.

Peace Corps originally opened its program in Rwanda in 1974, working for 20 years before closing its offices in 1994. It reopened its program in 2008 and Peace Corps Volunteers currently work in Health and TEFL Education, responding directly to the Government of Rwanda’s priorities. We are seeking an enthusiastic individual who is a team player and self-starter with moral integrity and a spirit of continuous improvement to fill this vacancy.


BASIC FUNCTION 

The Communications Strategy Lead reports directly to the Country Director and is responsible for creating a Communications Strategy for PC Rwanda stakeholders that raises awareness about Volunteers’ success working in collaboration with their communities to address needs identified by the Government of Rwanda and host communities in the areas of Education and Health.


DUTIES AND RESPONSIBILITIES

Strategic

  • Create a comprehensive communication strategy and plan for PC/Rwanda.
  • Effectively communicate and work productively with Volunteers, staff, and other stakeholders of all ages and capacities and people of diverse cultures.
  • Maintain current knowledge of communications and public relations in the context of Rwanda.
  • Work with other Peace Corps Africa Posts to incorporate best practices
  • Publish and distribute the first PC Rwanda Annual Report since Re-Entry, targeting Rwandan partners
  • Provide annual cost estimates for the communications strategy
  • Create a working relationship and ongoing best practices with the US Mission Public Affairs Office to amplify PC/Rwanda’s work via Embassy social media


Stakeholder Communications

  • Develop first wave content across multiple platforms (on-line, print, radio, etc.) to effectively reach all diverse stakeholder groups, to tell the PC Rwanda story, and to satisfy Peace Corps’ Second and Third Goals:
    • Communities in which we serve
    • Government of Rwanda
    • Local Non-Governmental Organizations/Embassies
    • Rwandan citizens
    • Staff
    • Current and Former Volunteers
    • Constituencies in the US including potential volunteers, the general public, policy-makers, influencers, PC headquarters
  • Collaborate with and train PC Rwanda’s IT Assistant in online content management such as creating content, managing online sites, and reviewing content to ensure compliance with policy
  • Collaborate with and provide training for PC Rwanda’s Volunteer Social Media Delegation


QUALIFICATIONS

Required:

  • Bachelor’s or equivalent degree in a relevant field;
  • Three or more years’ experience in communications and marketing with tangible examples of high impact multi-media content development – including social media platforms
  • Demonstrated Instagram Portfolio geared toward US audiences.
  • Skills in a variety of social media platforms
  • Understanding of Rwandan social and cultural norms
  • Experience working in an inter-cultural environment to meet complex goals and objectives in a timely manner.
  • Excellent English language skills – writing, reading, and speaking.


APPLICANT INSTRUCTIONS

Interested candidates must submit via email ONLY

  • CV/Resume
  • Cover letter
  • Within the cover letter state whether or not you have ever served Peace Corps as a Trainee or Volunteer (including Response), or as a staff member (USDH, PSC, or FSN), and if so, to identify the position location, position type, title, and starting and ending dates.

Interested candidates should send the above combined no later than 24 January 2024 via the apply button below.

The title of the position should be clearly marked in the subject line of the email message.

Only short-listed candidates will be contacted.

Position Statements:

  • The anticipated contract will be for a base period, with up to four option periods, exercisable at the unilateral option of the Peace Corps based on satisfactory performance, continued need for the position, and availability of funds.
  • A contract is contingent on availability of funds, reference checks, and background check
  • One or more positions may be filled from the announcement.
  • Peace Corps reserves the right to not evaluate or to withhold an offer of a personal services contract to an individual that has a history of poor past performance or conduct as a Peace Corps Trainee, Volunteer, or staff member (USDH, PSC, or FSN).
  • Peace Corps reserves the right to withhold an offer of a personal services contract to an individual that is a relative or household member of a current Peace Corps staff member.
  • Individuals who have current or prior connections with intelligence activities or agencies through employment, related work, or even family relations may be ineligible for a personal services contract.
  • Individual will be required to follow any workplace health and/or safety rules indicated for their position – including complying with any medical and/or training requirements specified for their position in accordance with public health and/or occupational health or safety policies.
  • Peace Corps will not discriminate against an applicant because of that person’s race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older, except when the applicant is beyond the mandatory retirement age in the country of assignment), disability, or genetic information.
  • Individual may be asked to complete one or more temporary duty assignments at other Peace Corps posts, transfer to another Peace Corps post, or to complete a detail with another USG Agency, a Peace Corps Headquarters office, or with a post other than the post of assignment. As part of an approved detail, the individual may be requested to perform work that may be specifically in line with or may add to the duties stated in the contract.

Click here for more details & Apply












Social Welfare Officer at Rwanda/Centre Cyprien et Daphrose Rugamba (CECYDAR) | Kigali :Deadline: 21-01-2024

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JOB ANNOUNCEMENT FOR A SOCIAL WELFARE OFFICER

The Centre Cyprien et Daphrose Rugamba (CECYDAR) is looking to recruit a Social Welfare Officer with the following duties and responsibilities:

General job overview

Coordinating and providing comprehensive and integrated welfare support to vulnerable families and children in CECYDAR’s intervention zones, in collaboration with partners and local communities, to reach out to beneficiaries and address their social welfare and livelihood development.


CECYDAR

CECYDAR – Centre Cyprien & Daphrose Rugamba, based in Remera in the Gasabo district of Kigali (administrative headquarters) and active in the peripheral districts, is a non-profit organization under Rwandan law, founded in 1992 under the inspiration of the couple Cyprien and Daphrose Rugamba. This extraordinary couple were moved by the miserable living conditions of street children, and by their lively spirit and passion for charity: to see young children living off drugs and rubbish, and not going to school! This was the genesis of an initiative rooted in Rugamba’s philosophy: “…aba baterashozi bitaweho bavamo abaterashema”, to say that street children can become the pride of society. The couple were assassinated at the start of the genocide against the Tutsis in 1994, and since then, the Communauté de l’Emmanuel du Rwanda, of which they were the founders in Rwanda, has taken over.

CECYDAR’s vision is to accompany children and their families towards “A life of dignity and a promising future for every child”, as stated in its mission statement, which is to “Support vulnerable children and their families physically, psychologically, socially, economically, spiritually and intellectually”, through our values, which help to shape the organization’s culture, notably: Compassion, Hospitality, Hope, Catholic Faith and Professionalism.


Main duties and responsibilities

  • Coordinate the service and teams under his/her responsibility;
  • Identify, welcome and orient potential beneficiaries of the organization under his/her responsibility, analyze their priority needs and propose an appropriate response framework (intervention plan);
  • Establish an integrated intervention plan to meet the individual needs (rehabilitation, education, health, psychosocial support, economic strengthening, etc.) of each family;
  • Ensure the rehabilitation, reintegration and specialized follow-up of each family;
  • Support the regrouping of families into Associations;
  • Support families in developing and managing small income-generating projects;
  • Provide a strategic framework for raising awareness, setting up and providing technical support to associations, creating links and collaboration with banks and other financial institutions;
  • Coordinate and monitor parents’ associations in their respective communities;
  • Advocate on behalf of vulnerable families to gain access to services available in the community;
  • Collaborate with local authorities in research and capacity building for families;
  • Carry out duties as requested by supervisors;
  • Establish a strategic framework for post-reintegration follow-up of children ensuring their stability (i.e. home visits to families in need, school follow-up of vulnerable children, etc.);
  • Assume the role of reference person for all social issues concerning children and families.


Other duties and responsibilities

  • Participate in debriefing and orientation meetings to support families;
  • Carry out field activities as directed by supervisor;
  • Complete work tools according to instructions received from supervisors and the organization’s Program Evaluation;
  • Prepare periodic operational reports for the department’s immediate supervisor, donors and other potential partners;
  • Organize and coordinate the team’s activities in the field, in line with the organization’s mission;
  • Contribute to the development, strengthening and maintenance of good relations and collaboration with other stakeholders working in the districts and in the same fields as those of CECYDAR;
  • Contribute to the smooth running of collaboration with various stakeholders (i.e. donors, local authorities and partners, JADF, etc.);
  • Contribute to the development of strategies, the elaboration of new projects, the mobilization of new resources and funds or any other strategy designed to support the viability of the organization’s programs.


Required qualifications

  • Have at least an A0 degree in Social Sciences;
  • Having at least 3 years’ professional experience working with NGOs for vulnerable children, families and community;
  • Demonstrate the ability to work in a multidisciplinary and multicultural team.
  • Ability to work with a minimum of supervision
  • Ability to liaise and collaborate with local authorities and other stakeholders in the field of child protection and family welfare.
  • Demonstrate the ability to be open-minded and to acquire new knowledge
  • Demonstrates creativity and flexibility
  • Demonstrate leadership skills
  • Demonstrate organizational skills and ability to set priorities;
  • Demonstrate team spirit and collaborative spirit
  • Have human and social values; Christian values would be an asset;
  • Excellent spoken and written language skills in Kinyarwanda, French and English;
  • Familiar with office and electronic communication tools and software
  • Being between 25 and 40 years old.


Application details

Interested candidates are requested to send (only) a one-page cover letter and a two-pages brief curriculum vitae (2 pages maximum) with 3 references details to info@cecydar.rw and the closing date for applications is January 21st, 2024 before 5 p.m.

CECYDAR is an equal opportunities employer and is committed to offering equal employment opportunities without distinction or segregation. However, the responsibilities of this position require the employee to be in regular contact with children and their families; this in turn requires a high level of responsibility by precaution in the management of all risks and abuses sanctioned by Rwanda’s Child and Family Protection Law.

This job description summarizes the main duties of the position. It does not prescribe or limit the exact duties that may be assigned to carry out these functions. Under no circumstances should this document be construed as a contract of employment. CECYDAR reserves the right to review and revise this document at any time.

Late applications will not be considered and only selected candidates will be contacted for further consideration.

Kigali, January 04, 2024

CECYDAR Management












Education Officer at Rwanda/Centre Cyprien et Daphrose Rugamba (CECYDAR) : Deadline: 21-01-2024

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JOB ANNOUNCEMENT FOR AN EDUCATION OFFICER

The Centre Cyprien et Daphrose Rugamba (CECYDAR) is looking to recruit an Education Officer with the following duties and responsibilities:

General job overview

Assuming the responsibilities of education, reeducation and rehabilitation of the street.

CECYDAR

CECYDAR – Centre Cyprien & Daphrose Rugamba, based in Remera in the Gasabo district of Kigali (administrative headquarters) and active in the peripheral districts, is a non-profit organization under Rwandan law, founded in 1992 under the inspiration of the couple Cyprien and Daphrose Rugamba. This extraordinary couple were moved by the miserable living conditions of street children, and by their lively spirit and passion for charity: to see young children living off drugs and rubbish, and not going to school! This was the genesis of an initiative rooted in Rugamba’s philosophy: “…aba baterashozi bitaweho bavamo abaterashema”, to say that street children can become the pride of society. The couple were assassinated at the start of the genocide against the Tutsis in 1994, and since then, the Communauté de l’Emmanuel du Rwanda, of which they were the founders in Rwanda, has taken over.

CECYDAR’s vision is to accompany children and their families towards “A life of dignity and a promising future for every child”, as stated in its mission statement, which is to “Support vulnerable children and their families physically, psychologically, socially, economically, spiritually and intellectually”, through our values, which help to shape the organization’s culture, notably: Compassion, Hospitality, Hope, Catholic Faith and Professionalism.


Main duties and responsibilities

  • Primary responsible for identification of street children under rehabilitation
  • Collaborate in planning, preparation and implementation of daily activities (indoor/outdoor) as they relate to the CECYDAR rehabilitation approach.
  • Keep updated each individual child’s files in his/her responsibilities with their knowledgeable developmental progress during rehabilitation until their reintegration.
  • Interacts with the children and encourages their involvement in activities.
  • Ensure a warm, safe, and caring environment that is kept orderly, clean, and appealing for every child in rehabilitation
  • Responsible for the health, welfare, and safety of the children in rehabilitation process
  • Maintains each child daily attendance and ongoing developmental data records including keeping records of all developing skills (physical, social, emotional, and cognitive)
  • Keeps a “portfolio” of each child’s progress, including photographs, samples of their artwork, writing, etc.…
  • Organize work according to the age of the children in their work teams,
  • Involve and motivate children in manual tasks
  • Maintains a smooth communication and follow-up with parents on a daily basis through the use of daily sheets, notes, or verbal.
  • Work with other staff members to form a positive, supportive team atmosphere.
  • Maintain adherence to all CECYDAR policies and procedures, including child protection and safeguard policy
  • Ensure confidentiality of privileged information.
  • Perform all assigned responsibilities and tasks, be punctual and timely in meeting all performance requirements, including but not limited to, attendance standards and work deadlines.
  • Perform additional program duties as assigned by the immediate supervisor in accordance to priority needs.
  • Contribute to advocacy on behalf of vulnerable children to gain access to services available in the community;
  • Collaborate with local authorities in identification and capacity building for vulnerable families;
  • Contribute to the pre- and post-reintegration follow-up of children (i.e. home visits to families in need, school follow-up of vulnerable children, etc.);
  • Assume the role of reference person for all social issues concerning children during the rehabilitation process.


Other duties and responsibilities

  • Participate in debriefing and orientation meetings to support families;
  • Carry out field activities as directed by supervisor;
  • Complete work tools according to instructions received from supervisor and the organization’s Program’s Monitoring and Evaluation officer;
  • Prepare daily operational reports for the department’s immediate supervisor, donors and other potential partners;
  • Collaborate with the social service team in children reintegration, post-reintegration follow-up and support for each child;
  • Contribute to the development, strengthening and maintenance of good relations and collaboration with other stakeholders working in the intervention area and in the same fields as those of CECYDAR;
  • Contribute actively to the development of strategies, the elaboration of new projects, the mobilization of new resources and funds or any other strategy designed to support the viability of the organization’s programs.


Required qualifications

  • Have at least an A0 degree in Education sciences and/or in Clinical Psychology;
  • Having at least 2 years’ professional experience working with vulnerable families in the community (in particular the street children will be an added value);
  • Demonstrate the ability to work in a multidisciplinary and multicultural team.
  • Ability to work with a minimum of supervision
  • Ability to liaise and collaborate with local authorities and other stakeholders in the field of child protection and family welfare.
  • Demonstrate the ability to be open-minded and to acquire new knowledge
  • Demonstrates creativity and flexibility
  • Demonstrate leadership skills
  • Demonstrate organizational skills and ability to set priorities;
  • Demonstrate team spirit and collaborative spirit
  • Have human and social values; Christian values would be an asset;
  • Excellent spoken and written language skills in Kinyarwanda, French and English;
  • Familiar with office and electronic communication tools and software
  • Being between 25 and 40 years old is an addition


Application details

Interested candidates are requested to send (only) a one-page cover letter and a two-pages brief curriculum vitae (2 pages maximum) with 3 references details to info@cecydar.rw and the closing date for applications is January 21st, 2024 before 5 p.m.

CECYDAR is an equal opportunities employer and is committed to offering equal employment opportunities without distinction or segregation. However, the responsibilities of this position require the employee to be in regular contact with children and their families; this in turn requires a high level of responsibility by precaution in the management of all risks and abuses sanctioned by Rwanda’s Child and Family Protection Law.

This job description summarizes the main duties of the position. It does not prescribe or limit the exact duties that may be assigned to carry out these functions. Under no circumstances should this document be construed as a contract of employment. CECYDAR reserves the right to review and revise this document at any time.

Late applications will not be considered and only selected candidates will be contacted for further consideration.

Kigali, January 04, 2023

CECYDAR Management

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Country Director Rwanda at Heifer International Rwanda | Kigali : Deadline: 24-01-2024

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Country Director Rwanda

Heifer International is an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with some form of disability.


The Organization

Since 1944, Heifer International has supported more than 36 million Small Holder Farmer (SHF) families globally lift themselves out of hunger and poverty while caring for the earth in partnership with the communities we serve including Youth & Women. Heifer International is now accelerating its strategic approaches to closing the Sustainable Living Income (SLI) gap for 10 million additional SHF households globally by 2030 using the Sustainable Locally Led Development (SLLD) approach.

In Rwanda, our aim is moving 300,000 smallholder farmers to achieve sustainable living income by 2030 against Heifer Africa target of 6.745 million.


The Role

Reporting Directly to the Africa Senior Vice President, the position will be responsible for shaping and leading the execution of the country strategy, fostering meaningful long-term sustainable business development partnerships & growth, while embodying and leading with our Heifer Africa Values/Value-Based Holistic Community Development (VBHCD) approach. The role will also ensure Country Operational Excellence and Culture change to deliver Sustainable Locally Led Development (SLLD) in Rwanda’s Signature Programming.

The role will provide effective leadership and drive team spirit to build a high-performing country team that delivers sustainable, permanent, scalable impact and results through long-term partnerships in a diverse environment.


The Person

The position holder will be a visionary servant leader, a highly self-aware leader of leaders with a proven track record of leading people and organizations through evolutionary change. He/she will possess a master’s degree with 15 years of senior leadership experience, ten (10) of which will have demonstrable diverse and multicultural team development in the development sector, inspiring teams to action with sustainable locally led development (SLLD) and impact. The successful candidate will preferably have professional experience in agribusiness and/or community development in a matrix structure. To meet the diverse needs of this role, s/he will have solid experience in market systems development approach, strong business acumen/Entrepreneurial leadership, relationship building, and possess high standards of integrity and accountability. Experience leading and co-designing programs in partnerships with bilateral, multilateral & government organizations is critical.

RESPONSIBILITIES & DELIVERABLES

1. BUSINESS DEVELOPMENT and STRATEGY (45 %) 

  • Lead the strategic vision for Heifer International at the country level under the Africa Regional priorities and align it with government and donor priorities.
  • In collaboration with the Regional Office, lead the Country Office’s annual business planning process.
  • Ensure the cascade of the country business plans, monitoring and reviewing performance against business plans for successful delivery e.g Monitoring & delivering on Burn rates targets in a nimble & agile way.
  • In collaboration with the New Business Development Teams, ensure the development and implementation of new business strategies with full landscape analysis.
  • Stay abreast of industry trends and funder priorities in the region.
  • Lead proposal development initiatives in collaboration with the Business Development Team to build winning proposals.
  • In partnership with Signature Program leaders work to identify and deploy capital investments across the signature programs.
  • Ensure handshake with the Signature Program Technical Lead in-country to facilitate onward co-designing of Signature Program in line with agreed partnerships proposals/agreements.
  • Provide technical and strategic support to broaden access to agribusiness finance in Heifer International Rwanda Accelerator Programs and liaise with Heifer Impact Capital (HIC) and other critical stakeholders (development partners, equity investors, etc) to drive Access to Finance strategic framework for Heifer International Rwanda.
  • Commission market-based demand-driven value chain studies to build the signature programs within the country.


2. OPERATIONAL EXCELLENCE & CULTURE CHANGE (20 %)

  • Champion a culture of operational excellence by fostering a collaborative environment that values innovation, continuous improvement, and the pursuit of best practices.
  • Lead & embed the Heifer Africa Values/Value-Based Holistic Community Development (VBHCD) approach in the country office.
  • Ensure Country Operational Excellence and Culture change to deliver Sustainable Locally Led Development (SLLD) in Rwanda’s Signature Programming.
  • Foster a culture of continuous organizational learning by actively seeking out and embracing new ideas, technologies, and methodologies.
  • Establish and maintain a robust risk management framework, including the identification, analysis, and mitigation of legal and compliance risks.
  • Oversee the fiduciary responsibilities of the organization, ensuring sound financial management, transparency, and accountability in accordance with established policies and regulatory standards.
  • Facilitate/Enable signature program leaders to deliver quality programs aligned with Heifer’s model; using the IPMS to monitor & ensure program quality.


3. TEAM LEADERSHIP & MANAGEMENT (20%)

  • Ensure effective leadership and drive team spirit to build a high-performing country team that delivers sustainable, permanent, scalable impact and results.
  • Provide inspirational and strategic leadership to the country team, fostering a culture of collaboration, innovation, and excellence.
  • Establish clear expectations, provide ongoing feedback, and conduct performance evaluations.
  • Maintain effective and appropriate staff recruitment, induction, appraisal, and remuneration and development practices at all levels to ensure the optimum utilisation and development of Heifer people.

4. BRAND AMBASSADOR (10 %)

  • Enhance Heifer’s public presence by building strategic partnerships with stakeholders such as public and private sector institutions, non-governmental organizations, donors and other development agencies
  • Lead in enhancing Heifer’s value proposition for internal and external audiences.
  • Position Heifer as a thought leader by leading creative and innovative initiatives on thematic issues such as livestock, agriculture, livelihoods, women, and youth).


5. MAY PERFORM OTHER JOB-RELATED DUTIES AS ASSIGNED (5%)

Qualifications and Skills

  • Master’s Degree from a recognized university or equivalent in Social Sciences or Business Administration, plus 15 years of relevant experience with at least ten (10) years in a supervisory capacity. Fluent in English and local language/s, both spoken and written.
  • Demonstrated knowledge of working with major funders such as USAID, DFID, IFAD, AFDB, FAO, etc.
  • Proven professional experience and results in agribusiness or community development is highly desirable.
  • Proven experience in representing the organization effectively at high level partner and stakeholder engagements.
  • Demonstrated success in new business or project development, including a track record of achieving impact and results.


Essential Competencies

  • Strategic thinker with the ability to translate vision into actionable plans to achieve organizational objectives.
  • Strong understanding of the local business environment, regulatory landscape, and cultural dynamics.
  • Exceptional leadership skills with a track record of motivating and managing high-performing teams.
  • Excellent interpersonal and networking skills to build and maintain key partnerships.
  • Proven ability to identify and capitalize on new business or project opportunities.

APPLICANT INSTRUCTIONS

Interested candidates must send the CV/Resume, and a cover later and apply through the link https://jobs.jobvite.com/heifer/job/olwNqfwO no later than 24 January 2024 

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Manager, Treasury Operations at MTN Rwanda: Deadline: Ongoing

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Job Requirements (Education, Experience and Competencies)

Job Requirements

Education:

  • Bachelor’s degree in accounting/finance or equivalent
  • Possession of Professional qualifications such as CPA and ACCA would be an added advantage.
  • Possession of relevant professional qualifications such as Chartered Financial Analyst or Certified Treasury Professional is a must.

Experience:

  • 4 – 7 years relevant working experience
  • 2 – 4 years experience within a Fintech/Banking environment especially in Treasury is a MUST.
  • Extensive experience in dealing instruments (foreign exchange and interest rates)
  • A good working knowledge of market data providers (e.g. Bloomberg, Reuters)
  • Experience in continuous improvement through the implementation of best practices (Treasury)
  • Experience in treasury leading practices and trends




Job description

Treasury Context:

The role must ensure the successful delivery in the context of:

  • Rapidly changing Fintech environment
  • Management of executive and shareholder expectations
  • Management of customer and supplier expectations
  • Enhance Mobile Money Rwanda’s position as a leading Fintech and Payment Services provider.
  • Constant dynamics and local challenges in the economic, regulatory and legal environments

The role is accountable for the following Key Performance Areas:

Operational Delivery

  • Cash Management and Forecasting − Provide support with financial risk management and cash forecasting.
  • Update long-term cash forecasts based on the results of monitoring activities and changes in the assumptions.
  • Assess the appropriateness and need to open/close/change bank accounts.
  • Initiate and facilitate the bank interface and setup based on bank account changes in the treasury management system.
  • Assist with the daily cash flow management − Responsibility for foreign exchange and interest rate forecasts.




Treasury Policy

  • Assist with the development, improvement and design of the Mobile Money Rwanda framework, policies, procedures and templates for hedging, investments and loans.
  • Identify and drive continuous improvement opportunities in Treasury Operations that improve the performance of the function.
  • Operate within the broad levels provided in the approved Treasury policy.
  • Ongoing monitoring of assessment with respect to compliance




Risk Management

  • Formulation of hedging strategies to minimize the Company’s overall exposure to financial market risk (specifically interest rate and foreign exchange price risk).
  • Assess and advise on financial risk (interest rate and foreign exchange price risk) related to the funding structures for Group companies.
  • Identify, assess and quantify the uncovered FX positions and/or Interest rate risk of the Company.
  • Obtaining and testing the validity of market prices
  • The optimal execution of approved risk management trades and strategies, which includes booking maintenance of trades on the Treasury Management System
  • Evaluate, negotiate, and implement structured products for risk management and yield enhancement.
  • Preparation of economic and market analyses in support of the investment, liquidity management, financial market risk and borrowing activities of the Company.




Funding and Investments

  • The optimal execution of funding and investments (money market and loans, capital markets) trades, including booking and maintenance of those trades or deals on the Treasury Management System.
  • Review and guide in terms of investment options available and potentially being considered.
  • Monitor the performance of investments made by the Company based on the performance of the investment and Investment arrangement Collaboration/Coordination
  • Perform business requirement analysis for master data requirements/business intelligence reporting.
  • Assist in transformational initiatives within Finance as applicable and drive the required change.

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Manager, Fintech pricing analytics at MTN Rwanda: Deadline:Ongoing

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Job Requirements (Education, Experience and Competencies)

Education:

  • Bachelor’s degree in economics, statistics, marketing, data science, computer sciences or related fields.
  • Post Graduate degree in a similar or related field is an advantage.

Experience:

  • A minimum of 2 to 3 years’ total experience in pricing Analytics/customer value management / Visualization is required. 
  • Experience in Fintech, banking or Telecom is preferred. 
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred. 
  • Experience in Pricing analytics and, business performance management within the Fintech industry
  • Deep knowledge and experience in data analysis, reporting/visualization tools (Power BI, Tableau, etc.)
  • Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
  • Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges.




Job Responsibilities:

  • Commercial and Pricing Design
  • Develop the pricing strategy and profitability for each product and segment.
  • Provide pricing inputs to the segments and products team for developing the business case for new products or amendments to existing products.
  • Pricing Analytics and Customer need analysis
  • Monitor Mobile money revenue and cost for the product portfolio to maintain profitability as per organization strategy and business plan.
  • Analyze Mobile money customer usage and spending patterns to identify improvements to pricing and commercial terms to increase profitability and revenue.
  • Analyzing price change requests by evaluating margin impact, potential incremental volume, and competitor price levels
  • Monitoring and reporting on pricing performance and competitiveness.
  • Develop and maintain pricing databases and systems.
  • Develop and maintain pricing guidelines and procedures.
  • Participate in pricing negotiations with customers, vendors, and suppliers.
  • Collaborate with other departments to ensure pricing accuracy and alignment with company goals.
  • Prepare pricing reports and analyses for senior management.
  • Provide input and extensively participate in product pricing, tariffs and channel policy decisions.
  • Collaborating with product, sales, and finance teams on pricing decisions
  • Staying updated with pricing best practices and market dynamics

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Specialist, MoMo corporate support Mobile Money at MTN Rwanda: Deadline: Ongoing

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Job Requirements (Education, Experience and Competencies)

Education:

  • Bachelor’s degree in marketing, Applied economics or any other related field

Experience:

  • Minimum of 3 years total experience
  • Experience in Fintech, banking or Telecom is preferred 




Job Description:

  • Participate in strategic meetings, when required.
  • Execute wide transformation initiatives, when required by the functional lead.
  • Implement adequate risk mitigation and controls, with directions from the functional lead.
  • Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
  • Escalate issues resulting in severe time, scope, productivity, and cost or resource impact to functional lead.
  • Execute projects initiated in the specific sub-function.
  • Prepare documentation required for sign-off on tactical changes.
  • Ensure execution in alignment with divisional strategy.
  • Report daily to the functional lead relating to progress made within the work area and in accordance with the measurement metrics set by the organization.
  • Report on an ad hoc basis on specific projects, as required.
  • Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance.
  • Comply with the set governance mechanisms, under supervision from the functional lead.
  • Facilitate and Implement end to end function for partner life cycle management (bulk payment, MoMoPay merchants, MoMoBusiness, chain of store, etc.).
  • Monitor, analyse and report partner recruitment and performance.
  • Monitor, analyse and report sales trends, including but not limited to customer recruitment, agent transactions etc and report on trade activity plans.
  • Collate, analyse and provide insights from Channel Sales data and develop weekly and monthly reports in preparation for business review meetings.
  • Provide necessary support and materials towards the execution of partner engagement activities and collaborate with event agencies to ensure successful implementation of engagements.
  • Maintain Fintech Channel members’ database (Agents, agent aggregators, merchants, customers, businesses etc).
  • Work with segments (MFS) team to implement targeted financial services initiatives are available within partner network and regions.
  • Engage the regions to follow up on implementation of Partner Acquisition Channel Initiatives.
  • Facilitate documentation of Partner process, policy and procedures.
  • Facilitate preparation and execution of various partner network agreements internally and externally.
  • Resolve all partner related disputes timeously, escalate to team lead where required.
  • Payout commissions to partners timeously and ensure correct computation has been undertaken.
  • Other tasks and duties, as assigned Execute territory specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives in the region.
  • Execute initiatives aimed at integration of channel strategy.
  • Liaise with management to identify and attend to specific distributor/channel needs, and resolve problems, when required.
  • Act as secondary point of contact for partners and gather insights on product uses and needs.
  • Identify and share opportunities for operational improvements.
  • Performs any other duties that may be assigned from time to time by immediate supervisor.
  • Timely provision of reports to external stakeholders.

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Analyst – CVM Portfolio & partner value management at MTN Rwanda: Deadline: Ongoing

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Job Requirements (Education, Experience and Competencies)

  • Bachelor’s degree in business information technology, Statistics, Data science, Applied Mathematics, Marketing or a related field.
  • Relevant postgraduate qualification is an advantage.
  • A minimum of at least 2 years total experience in a similar position
  • Experience in Fintech, banking, or Financial Services is preferred.
  • Experience in developing and deploying CVM campaigns in the Telecom/Financial/Consumer industry.
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
  • Data mining & customer behavior analysis
  • Big data, social network analysis
  • Data science: statistics, data mining, modelling and advanced analytics




Job Description

The Senior CVM analyst – Portfolio & partner value management is responsible of leveraging advanced data mining and segmentation techniques to lead and direct execution of all partners’ (all service providers, Bulk payment partners, merchants and agents) value management initiatives and campaigns that ensure each of them significantly contributes to the Mobile money business goals, such as revenue, market share, partner lifetime value/satisfaction, or innovation.

The role is required to make use of existing partner data and analytical tools to optimize the Mobile money PVM (Partner value management) strategy, allocate resources, and drive performance and loyalty among all our partners.




Job Responsibilities

  • Leveraging partner profiling techniques to Deliver strategies to continue accelerating partner (all service providers, Bulk payment partners, merchants and agents) value and performance.
  • Implement advanced models and instruments that drive business growth leveraging on our “High value partners (HVPs)”.
  • Set up and execute comprehensive partner value management dashboards.
  • Regularly Analyze partner (all service providers, Bulk payment partners, merchants and agents) revenue, investment and usage to determine performance improvement value propositions.
  • Support in the development and execution of comprehensive loyalty and rewards campaigns/strategies across various partner segments focusing on driving their contribution to the overall Mobile Money growth.
  • Support in implementing the medium to long-term strategy for Partner Value Management proposals and ensure alignment of the initiatives undertaken in line with the group strategy and mandate.
  • Regularly analyze partner (all service providers, Bulk payment partners, merchants and agents) lifetime value trends and highlight areas of the business that need to be developed further to increase partner value.
  • Own the development and implementation of the PVM (Partner value management) programs and projects, ensuring localized nuances specific to the region are adequately factored in.
  • Provide daily, weekly and monthly reporting on the impact both financially and operationally of rolled out PVM Management campaigns and initiatives.
  • Ensure open communication channels with staff and implement change management interventions when required, and under supervision from the head of Business analytics and customer value management.
  • Monitor performance and alignment with divisional strategy.
  • Work with the GSM Opco CVM/PVM teams where required regarding partner/customer data management and data structures for Fintech.
  • In line with Group guidelines prepare the detailed Monthly BTL Plans to be followed by the Campaign Management team. Report progress, risks, and issues to be acted upon in other tasks and duties, as assigned.

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Manager – Legal and Regulatory Affairs at MTN Rwanda: Deadline: Ongoing

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Job Requirements (Education, Experience and Competencies)

  • Bachelor’s degree in law (LLB), master’s degree would be an advantage.
  • A minimum of 3 to 5 years total experience in the Corporate Legal field
  • A minimum of 1-3 years of experience at the supervisory/manager level
  • Experience working in a global/multinational enterprise with a good understanding of the emerging market is preferred.




Job description

  • Advise on legal matters including any civil, criminal, contractual, Fintech regulatory or labour laws that may affect the company’s activities or employees.
  • Establish and maintain relationships with key internal and external stakeholders and liaise and negotiate with regulatory authorities.
  • Contract Drafting and Review (drafting and review of high-level and/or critical contracts that Mobile Money Rwanda Limited is to enter into regular review and update of existing contract templates to ensure compliance with new policies, laws and/or regulations)
  • Litigation Management (liaising with external advocates, tracking the status of cases, providing information/documentation required by external advocates)
  • Regulatory issue management (tracking laws and regulations that Mobile Money Rwanda Limited is bound to comply with, analyses and summaries impact of new laws/regulations, populating Compliance Universe with all legal/regulatory obligations the company must comply with, communication to regulatory bodies, advising on regulatory matters, reporting on regulatory matters)
  • Serve as a liaison between regulatory bodies and operating divisions of the company.
  • Keep up to date with changes in regulatory legislation and guidelines.
  • Ensure compliance with regulations.
  • Coordinate regulatory documentation activities and reporting obligations, prepare, and submit applications and reports to applicable regulatory agencies.
  • Identify and interpret relevant regulatory guidelines.
  • Offer advice about company policies, practices, systems and regulations.
  • Monitor regulatory affairs and the effect that changes will have on company operations.

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Manager, Corporate Events at MTN Rwanda: Ongoing

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Job Requirements (Education, Experience and Competencies)

Education:

  • Minimum of 3-year tertiary degree in either mass communication, management
    studies, business-related fields, project management, or hospitality management.
  • MBA (preferred)
  • Relevant certification/accreditation/membership with the professional body as required
    for the role.
  • Fluent in English and Kinyarwanda preferably


Experience:

  • Minimum 6-8 years’ experience or more
  • Minimum 2 years specifically in the telecommunications sector
  • Experience working in a medium to large organization.

Competencies:

  • Decisive Problem Solver, Strategy Formulator, Innovative Value Creator
  • Culture and Change Champion, Inspiring People Leader, Relationship Builder
  • Results Achiever, Operationally Astute




Core Purpose of the Job

To proactively manage and protect MTN Rwanda’s reputation to positively shift the sentiment
of MTN’s stakeholders by active design and implementation of corporate events and
sponsorships policies, strategies and plans supporting MTN Rwanda’s business objectives.




Key Performance Areas

The Manager of Corporate Events will be accountable for the following objectives:

  • Support in the implementation and monitoring of national corporate affairs
    sponsorships, conferences and events plans and strategies to the benefit of MTN’s
    businesses.
  • Support in the execution of corporate affairs sponsorships, conferences and events
    policies, procedures and guidelines in the realization of the company’s strategy
  • Develop and maintain events and corporate calendar for the year.
  • Source and secure suitable event venues while conducting venue walk throughs and
    adhering to health and safety protocols.


  • Ensure that Corporate Affairs sponsorships are in alignment with MTN’s strategy,
    consistent with our corporate partnership programs, and maximize opportunities for
    cross selling of sponsorship and partnership programs.
  • Build and maintain strong external relationships with potential sponsors, stakeholders,
    corporate partners, and supporters.
  • Writing high quality external briefs and motivation documents, incorporating reputation
    positioning and relationship building objectives
  • Work with the Procurement team to negotiate agreements with sponsors, suppliers,
    and subcontractors to ensure the greatest value to the organization.
  • Host event related briefing/debriefing sessions onboarding sponsors, stakeholders,
    corporate partners, and supporters on expectations and ways of working to support
    event management.
  • Develop, implement and control the events, conferences and sponsorships budgets.
  • Oversee and execute event set up, logistical onsite support and strike down.
  • Maintain systems and processes to ensure smooth execution of all events,
    conferences and sponsorships.
  • Ensure compliance with anti-bribery, corruption and fraud measures when undertaking
    all events, conferences and sponsorships.
  • Maintain all booking and function management systems policies and procedures as
    well as function packages, prices and terms and conditions.
  • Provide reporting as required by management related to functional output.
  • Create a timetable for alerting management of sponsorship opportunities well in
    advance of events.
  • Stay abreast of hospitality trends, competitor activities and industry innovation.
  • Adhere to the company’s operational compliance, financial process and framework as
    well as procedure related to event activations.


Key Deliverables

  • Manage and protect MTN Rwanda’s reputation.
  • Implementation of corporate sponsorships, events and conferences plans and
    strategies
  • Departmental compliance with business plans and budgets
  • Provide detailed reporting pre-during and post-event attendance, engagement,
    outcomes and learnings.

Click here for more details & Apply




Sales Engineer at CIMERWA (Cement Industry): Deadline: 15th January 2024

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Job Title: Sales Engineer (Cement Industry)

Location: Rwanda

Reporting to: Head of Sales & Marketing

Job Summary:

We are seeking an experienced and dynamic Sales Engineer to join our team at a leading cement factory in Rwanda. As the Sales Engineer, you will be responsible for managing sales to key construction companies and government infrastructure projects. Your expertise in construction project management, troubleshooting customer issues, and ensuring customer satisfaction will be crucial in driving sales growth and maintaining profitable customer relationships.


Responsibilities:

  1. Develop and Implement Sales Strategies:
  • Identify and target potential clients within the cement industry to expand customer base.
  • Promote and sell our cement products and solutions to existing and potential customers.
  • Develop and maintain strong, long-term relationships with clients to foster loyalty and repeat business.
  • Manage Sales Pipeline:
  • Build and maintain a robust sales pipeline by proactively identifying and engaging potential customers.
  • Follow up on leads, conduct product presentations, and negotiate contracts to secure new business.
  • Prepare and deliver sales presentations and proposals tailored to client needs.
  • Technical Expertise and Support:
  • Possess in-depth technical knowledge of cement products, applications, and construction processes.
  • Understand client needs and provide technical assistance and support as necessary.
  • Collaborate with the technical team to address customer inquiries and provide appropriate solutions.
  • Customer Relationship Management:
  • Ensure customer satisfaction and address any concerns or complaints promptly and effectively.
  • Establish long-term relationships with key decision-makers and influencers in the construction industry.
  • Understand client needs and tailor solutions to meet their specific requirements.
  • Pricing and Profitability:
  • Analyze market trends, pricing strategies, and competitors’ pricing to ensure competitive and profitable pricing for the product segment.
  • Monitor sales performance metrics and profitability of the assigned segment.
  • Collaborate with the finance team to ensure proper billing, invoicing, and payment collection procedures.
  • Reporting and Analysis:
  • Generate and submit accurate and timely reports on sales activities, including customer interactions, sales progress, and market trends.
  • Analyze sales data and market insights to identify opportunities for growth and improvement.


KPIs:

  1. Sales Revenue: Achieve or exceed sales revenue targets on a quarterly and annual basis.
  2. New Customer Acquisition: Generate a specified number of new customers within a given period.
  3. Sales Conversion Rate: Maintain a high conversion rate from leads to closed deals.
  4. Customer Retention: Maintain a high percentage of customer retention and repeat business.
  5. Customer Satisfaction: Ensure a high level of customer satisfaction based on feedback and surveys.
  6. Sales Pipeline Growth: Continuously expand and nurture the sales pipeline to ensure future business opportunities.
  7. Market Share: Increase market share within the cement industry through effective sales strategies.
  8. Sales Activity: Maintain a high level of sales activity, including customer visits, presentations, and proposals.
  9. Sales Forecast Accuracy: Provide accurate sales forecasts to facilitate production planning and resource allocation.
  10. Sales Reporting: Submit timely and accurate sales reports, including key metrics, market trends, and competitor analysis.


Qualifications:

  • Bachelor’s degree in civil engineering, Construction Management, or a related field. A master’s degree is a plus.
  • Proven experience in sales and business development within the construction industry, preferably in cement or building materials.
  • Strong project management skills with the ability to handle multiple projects simultaneously.
  • Excellent communication, negotiation, and presentation skills.
  • Technical proficiency and ability to understand and address customer inquiries and concerns.
  • Ability to build and maintain relationships with key stakeholders, including construction companies and government organizations.
  • Result-oriented mindset with a focus on achieving sales targets and driving revenue growth.
  • Familiarity with market research and data analysis techniques.
  • Proficiency in using CRM software and other sales tools.
  • Fluency in English and Kinyarwanda is desirable.


HOW TO APPLY:

Candidates interested in the above vacancy are required to submit their application Documents together with copies of the degrees certificates, detailed curriculum vitae, and any other relevant certificates should be submitted at CIMERWA Plc head office at KIMIHURURA, GASABO District, and Western Province or its liaison office at BUGARAMA, Rusizi and/or at Email: cimerwa@cimerwa.rw not later than Monday 15th January 2024.

Note: Only Shortlisted Candidates will be contacted.

If you meet the qualifications and are passionate about the construction industry, we encourage you to apply for this challenging and rewarding Sales Engineer position. Join our team and contribute to the growth and success of our cement factory in Rwanda.

Human Resources

CIMERWA Plc

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QC Café Manager at Sustainable Growers Rwanda | Kigali: Deadline: 20-01-2024

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JOB DESCRIPTION

Sustainable Growers Rwanda (SGR) is an NGO focused on innovative coffee cultivation techniques for smallholder women coffee farmers in Rwanda. Our dual commitment involves providing groundbreaking training and amplifying the visibility of women throughout the coffee supply chain. Underpinning our efforts, Question Coffee, our social enterprise, was created as a platform to spotlight women coffee growers and their coffee.

Q COFFEE Ltd operates retail cafés in Gishushu & Kiyovu, Kigali, Rwanda. We proudly offer coffee products, coffee tours, and coffee beverages directly to our valued customers. It also houses a training space for farmers, baristas, and coffee professionals to enhance coffee quality from seed to sip.


POSITION: QC CAFÉ MANAGER

REPORTS TO: SE Director

SUPERVISES: Baristas

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

As the Cafe Manager, your key focus is to provide outstanding customer experience and lead sales efforts, emphasizing quality and adherence to Question Coffee Ltd.’s highest standards.

We are looking for an operations specialist with 3+ years crafting F&B or hospitality strategies, a sales expert who turns every interaction into a sale, or a social media professional who builds communities and generates buzz. Upholding confidentiality is crucial for the success of Question Coffee Ltd, and your leadership sets the tone for excellence in both customer service and operational practices.


MAIN RESPONSIBILITIES

The responsibilities are but not limited to:

  • Train and motivate our baristas to become brand ambassadors, upselling products with charm and knowledge, turning every interaction into a sales opportunity.
  • Oversee menu development, introducing trending coffee creations and seasonal specials that entice taste buds and sales.
  • Manage and activate our online presence, building thriving social media communities that amplify brand awareness and convert followers into regulars. Every post, story, and comment should be a steaming cup of engagement.
  • Lead brand strategy and craft impactful campaigns that drive customer traffic and boost revenue. Think latte art competitions, limited-edition roasts, and influencer collaborations.
  • Forge strategic partnerships with complementary businesses, co-hosting events, cross-promoting offers, and brewing mutually beneficial collaborations that expand our reach and revenue streams.
  • Develop and implement effective sales promotions, happy hours, loyalty programs, and targeted incentives that drive customer traffic, boost booking sizes, and turn first-time coffee dates into regulars.
  • Track sales performance like a pro, analyzing results and testing strategies to optimize promotions, refine product offerings, and ensure every bean translates into increased returns directed towards the training of more women farmers.


REQUIREMENTS OF THE ROLE

  • 3+ years of experience crafting and executing successful sales and marketing strategies, preferably within the hospitality or F&B industry.
  • 2+ years of experience in brand development and campaign execution.
  • Adept at creating personalized and engaging customer experiences that turn one-time visits into lasting loyalty.
  • Comfortable with analytics and data interpretation, unearthing insights to optimize campaigns and generate profit from marketing efforts.
  • Possesses excellent written and verbal communication skills, presenting ideas clearly and persuasively.
  • A business degree in Marketing, Hospitality, Business management or related filed.


BONUS POINTS FOR:

  • Experience in the coffee industry and understanding of cafe operations.
  • Proven Success in training and motivating teams.
  • Passion for sustainability and ethical sourcing practices.
  • An infectious enthusiasm for coffee and all things customer experience.

KEY DELIVERABLES

  • Develop and execute a comprehensive sales strategy.
  • Collaborate with operations team on customer experience initiatives, ensuring brand consistency.
  • Design and execute engaging marketing campaigns across online and offline channels.
  • Prepare regular reports on cafe performance.
  • Lead, train and motivate the Cafe staff.

KEY INDICATORS

  • Increase in sales revenue and average order value.
  • Increased customer engagement with loyalty programs.
  • Continued growth and increased returns of the Cafe directed towards training of women farmers.
  • Positive Team morale and performance reviews.

Interested candidates should send their CVs, degrees, certificates, and any relevant documents via recruitment@sustainablegrowers.org  and Cc anitha@sustainablegrowers.org not later than January 20th, 2024 at 5pm.

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4 job positions of School – Based Mentor at The Pharo Foundation Rwanda Ltd | Kigali :Deadline: 20-01-2024

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School – based Mentor (ECE and Primary Education)

Kigali, Rwanda

Overview

Pharo Foundation (“the Foundation”) is a mission-driven, non-profit organisation that designs, funds, and operates economic development programmes to achieve its vision of a vibrant, productive, and self-reliant Africa. Over the next decade, our goal is to create maximum impact towards three critical missions:

  1. Empowering the next generation: Our education mission is to ensure that all students have an opportunity to access a high-quality, affordable education, and become productive citizens of a rapidly- changing
  2. Eliminating barriers to employment and productivity: Our productivity mission is to identify and eliminate health, financial, and structural barriers to employment and productivity for working
  3. Solving water scarcity: Our water mission is to ensure that people and communities across Africa have access to a safe and affordable source of water.

Pharo Foundation Rwanda has launched an exciting teacher capacity-building program in Rwanda that aims at equipping preschool and primary school teachers with the requisite skills to implement play-based learning. This project aims to improve school readiness among preschoolers,  increase primary school completion rate and transition to secondary schools. Through school-based individualized teacher mentorship and coaching, envisions high-quality content delivery, safer and more exciting learning experiences, and ultimately, quality education in early childhood and primary school levels.

We are a diverse, multicultural, and passionate organisation, with over 500 employees in Ethiopia, Kenya, Rwanda, and Somaliland. Our headquarters are in Nairobi, Kenya, and we have a liaison office in London, UK, which is home to our parent organisation, Pharo Management.


Opportunity

We are seeking a School-based Mentor to implement a capacity-building programme for both ECE and primary school teachers across various schools in Rwanda. This is a new and critical position in our organisation that will require a skilled pedagogue with expertise in diverse teaching methodologies, effective communication, adaptability to diverse learning styles, proven leadership and mentorship skills, specialised subject knowledge, technology integration, and a commitment to continuous professional development.

Reporting directly to the Head of Education in Rwanda, the School-based Mentor will work closely with principals and teachers across various schools in Rwanda, including Pharo School, Kigali to improve the quality of teaching and learning and the learning outcomes. In this exciting role, the ideal candidate will have an opportunity to leverage their experience in teaching, mentorship and teacher training to help increase access to quality education in Rwanda.

This position involves lots of fieldwork in various schools and may require extensive local travel.

Role: School-based Mentor

Location: Kigali, Rwanda

Reporting to: Head of Education


Duties and Responsibilities

Teacher Support and Guidance

  • Provide individualised support to teachers, focusing on pedagogical methods, curriculum implementation, and classroom management.
  • Conduct regular classroom observations and provide constructive feedback to enhance teaching effectiveness.
  • Assist teachers in adapting their approaches to address diverse learning styles and challenges.

Professional Development

  • Design and implement professional development programmes to enhance teachers’ skills and knowledge.
  • Facilitate workshops, training sessions, and discussions on relevant educational topics.
  • Encourage continuous learning and stay updated on current educational trends.

Collaboration and Networking

  • Foster a collaborative and supportive learning community within the schools.
  • Facilitate peer learning and collaboration among teachers.
  • Establish networks with other mentors and educators to share best practices.

Data Collection and Reporting

  • Collect and analyse data on teacher performance, student outcomes, and professional development needs.
  • Prepare regular reports on the impact of mentorship and areas for improvement.

Resource Development

  • Develop and share resources, lesson plans, and teaching materials aligned with the Rwandan curriculum.
  • Support teachers in integrating technology into their teaching practices.

Leadership and Mentoring

  • Demonstrate leadership skills by guiding and supporting fellow teachers.
  • Serve as a mentor and role model for teachers, fostering a positive and professional environment.


Qualifications and Requirements

  • Hold at least a Bachelor’s degree in Education or a related field/ have training in ECE.
  • Possess additional certifications or training in educational leadership, mentorship, or a relevant specialisation.
  • Minimum of 3 years of teaching experience in ECE or Basic Education.
  • Knowledge and understanding of the practical application of learning through play.
  • Experience across various grade levels, with a preference to those who have taught at the primary and/or ECE levels.
  • Demonstrate a history of effective teaching and leadership roles in educational settings.
  • Previous experience in mentorship, coaching, or providing professional development to teachers.
  • Strong pedagogical expertise and a deep understanding of the Rwandan education system.
  • Excellent communication and interpersonal skills for effective collaboration with teachers.
  • Adaptable and capable of tailoring mentorship approaches to diverse learning environments.
  • Display leadership qualities with a focus on inspiring and guiding fellow educators.
  • Ability to foster a positive and collaborative learning culture within schools.
  • Experience in mentoring and coaching teachers to enhance their teaching practices.
  • Evidence of successfully supporting teacher professional growth and development.
  • Specialised knowledge in specific subjects or areas aligned with the Rwandan curriculum.
  • Familiarity with integrating technology into teaching practices for enhanced learning experiences.
  • Commitment to continuous professional development and staying informed about the latest educational trends and methodologies.
  • Passion for contributing to the enhancement of education in Rwanda.
  • Alignment with the goals and values of the teacher capacity-building programme.
  • Proficiency in relevant languages, including English and Kinyarwanda.


Skills and Competencies:

  • Pedagogical Expertise: Proficient in diverse teaching methodologies and strategies, with a strong understanding of pedagogical principles.
  • Communication Skills: Effective communicator capable of articulating ideas clearly and providing constructive feedback to teachers.
  • Adaptability: Demonstrated ability to adapt teaching approaches to diverse learning styles and challenges within the Rwandan educational context.
  • Leadership: Proven leadership skills, especially in guiding and supporting fellow teachers toward improved teaching practices.
  • Mentorship: Experience in mentoring and coaching teachers, fostering a collaborative and supportive learning environment.
  • Continuous Learning: Commitment to ongoing professional development and staying abreast of current educational trends.


Application Procedure

We will review completed applications on a rolling basis. If we identify an outstanding candidate early in the process, we reserve the right to appoint them before the deadline. For this reason, we encourage interested candidates to apply as early as possible. Due to the high volume of applications, we regret that we will only contact shortlisted candidates.

  • A detailed CV and cover letter. In your letter, please state where you heard about this position or saw it advertised (e.g., website, LinkedIn, etc.).
  • An essay of no more than 500 words outlining:
    • What education and operational experience you have gained that would make you the most qualified candidate for this role?
    • What is your plan and/or experience in implementing play-based learning?
  • A one-page list of six references with current addresses, phone numbers, and email contacts (the list should contain at least 2 peers, 2 direct reports, and 2 former supervisors).

Please apply through this Link. https://pharofoundation.bamboohr.com/careers/112 not later than January 20, 2023.

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