JOB OPPORTUNITY
FINANCE AND SUPPORT SERVICES DIRECTOR
World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2026-2030 seek to reach 2.5 million of the most vulnerable children. This is done through programming in Child Protection, and Education, Nutrition and WASH, and Poverty Alleviation (Resilience and Livelihoods).
World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced Rwandan national for the role of Finance and Support Services Director, joining an established and experienced team. This stimulating position incorporates a range of skills and development in multiple areas, allowing for an exciting opportunity for career growth in a dynamic, global organization. It will be based in Kigali, Rwanda and reports to the National Director.
Purpose of the position:
Provide overall leadership, oversight, and management support for all aspects of financial management in World Vision Rwanda. This position is seen as a strategic partner; member of the Senior Management/Leadership Team of the NO, with a focus on ensuring accountability, stewardship, coordinating planning and budgeting processes, providing accurate financial data, analysis, and advice; as well as developing financial strategy that best serves the NO strategic and programme objectives. Responsible for the finance staff capacity strengthening, the development and implementation of good internal controls, risk management, and utilisation and safe guarding of assets according to WV approved policies and procedures.
Provide oversight to the Supply Chain process, ensuring that the procurement of organizational resources is executed effectively, efficiently, and economically. Ensure the national office is optimally staffed to timely procure & deliver project supplies per grants donor guidelines and WV policies.
Provide overall leadership and oversight to the ICT function and ensure that the office has reliable, sufficient connectivity and the organisation’s information systems and resources are adequately protected.
Provide overall leadership and oversight to the Administration function ensuring that the national office is effectively supported and staff have a clean, secure, and hospitable place to work.
MAJOR RESPONSIBILITIES
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% Time
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Major Activities
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End Results Expected
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25
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Leadership, Capacity Development, and Strategic Partnering
1. Provide strong and positive leadership to the finance department ensuring competent and motivated staff are hired and retained, providing efficient delivery of services.
2. Coordinate professional and personal development of finance staff through adequate orientation, on-the-job coaching, identification of learning, training needs and opportunities (e.g. in accounting, SunSystems, grant management, risk management, leadership, etc.); and succession planning.
3. Model Christ-centered servant leadership and support spiritual development of his/her team.
4. Actively participate in the NO Senior Management/ Leadership team meetings.
5. Attend and actively participate in strategic regional meetings.
6. Facilitate ND, Operations, Board and other non-finance staff in understanding and interpretation of financial statements.
7. Ensure partnership finance policies and procedures are understood by Senior Management, Operations/Technical staff, Communities, Local Partners and Board, as appropriate.
8. Develop strong networks internally (other NOs, SOs and partnership entities) and externally (other NGOs, banking entities, communities, etc.) through effective communication, relationships and twin citizenship.
9. Promote shared resource networks within the region, and the partnership.
10. Adhere to WVI key policy documents – mission, core values, and covenant of partnership.
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· Finance team is robust and resilient, working together well, resulting in financial management that adds value to the ministry and wellbeing of children
· Effective performance management per WVI guidelines and standards
· Improved retention rate of top performers and key contributors
· Low turnover rate for key finance staff
· Documentation and sharing of best practices among finance staff, within and across regions
· Relevant reports/analysis for decision making produced and discussed with leadership
· Non-finance staff understand their role and responsibilities in financial management, as appropriate
· Strategic financial leadership provided
· Finance team viewed as valued business partners, both internally and externally
· Good image of the office in country and in the partnership
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15
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Stewardship
1. Ensure adequate cost efficiency and effectiveness measures are in place and are being followed through:
2. Providing cost analysis, promoting benchmarks and making recommendations for determining effective resource utilization at all levels.
3. Contributing to the development of appropriate policies and procedures for procurement of goods and services, in collaboration with the Supply Chain team
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· NO expenditures are within approved NO budget limits and benchmarks
· Project grants spending is within total approved donor budget, budget line flexibility rule and no underspending below 5% and NIL overspending
· Program/Project expenditures are within acceptable efficiency ratio for Programming vs. Program Management costs based on T7 Programming Codes
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15
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Financial Planning and Budgeting
1. In collaboration with other NO Directors, advise the ND on strategic resource acquisition and allocation in line with RWG/VIR (Regional Working Group /Virtual Investment Review) recommendations approved by the Regional Leader.
2. Coordinate the planning and budgeting process and provide technical support, to ensure global and regional guidelines are met, as well as to chart and execute a strategy in the midst of changing constraints and circumstances.
3. Review alignment of budgets between National Office, projects, grants, MyPBAS, and Support Offices and ensure effective and efficient cost recovery practices are followed.
4. Control of NO budget, cash flow and project funding, by providing timely and relevant information to budget managers, in collaboration with the Operations Leader.
5. Contribute to the development of WV NO strategic direction and priorities.
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· Efficient and effective financial planning and budgeting processes, in line with WVI & donor requirements
· Value added analysis provided for the Strategic Investment discussion at RWG/VIR
· Inter-departmental collaboration from the planning and budgeting phase, resulting in improved organizational efficiency and program/projects’ burn rate levels
· Level of cash within approved target low
· 300, 301 and 310 accounts reconciled monthly
· NO budget completed within standards & deadline
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10
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Fiscal Accounting, Compliance, Monitoring, and Reporting
1. Design and manage systems, policies and procedures that provide appropriate levels of security and control of WV assets, resources and operations.
2. Coordinate the submission of timely, accurate and complete relevant reporting to the Partnership and to internal users.
3. Define and implement efficient and effective internal control systems.
4. Adhere to partnership policies, procedures and guidelines as stipulated in the WVI Financial Manual and other documents, including – but not limited to: grant compliance, planning & budgeting, year-end closing, carryforward, accounting and reporting.
5. Coordinate the timely and accurate submission of financial reports in Notes FFR (Field Financial Reporting) database.
6. Review the reconciliation of MyPBAS to FFR monthly with action plan for addressing outstanding items.
7. Provide regular analysis of ADP/Grant financial reports and timely feedback to ADP/Grant managers for decision making
8. Ensure NO Finance staff visit Programs/Projects to monitor accountability issues, follow up on implementation of audit findings and provide support as needed.
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· Strong accountability and compliance in accounting and reporting
· Timely, complete and accurate financial reports (NO and Projects) analyzed and submitted to budget owners and internal stakeholders for better decision making
· MyPBAS reconciled monthly and any issue followed up with relevant Support Office
· Compliance with grant regulations and Grant Approval Protocol
· Carryforward process completed within Partnership deadlines
· Finance staff visiting projects and communities, adding value at the grass-root level
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10
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Financial Risk Management and Controls
1. Manage appropriate financial systems and controls and ensure they are in place to avoid significant finance audit risk ratings, both at the NO and project levels.
2. Coordinate management responses to finance audits performed to the NO and projects; ensure they are sent on time to the Audit Department; and that finance related audit recommendations are implemented timely at all levels.
3. Coordinate adequate preparation for GC and external audits.
4. Manage Financial Risk.
5. Implement anti-corruption and fraud strategies
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· Minimized risk exposure within WV and external partners’ operations
· Anti-corruption strategy rolled out and understood by all staff
· Awareness and understanding of key financial policies and procedures by all relevant staff
· Minimum acceptable audit risk ratings and timely implementation on internal and external audit recommendations
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10
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Improve IT Infrastructure and Provide Quality Service
1. Ensure improved office/programs connectivity
2. Facilitate and ensure preparation of and adherence to computer usage policies
IT Security and Integrity
Ensure office disaster preparedness and policies are updated to include new technologies, trends, and threats.
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· Internet and other connectivity are fast and stable at every location
· Computer usage policy prepared, approved and operational.
· IT security manual approved and distributed to staff
· Information and software backed up and secured
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5
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Ensure that WV staff and assets are secured, safe, and well maintained; oversee logistics coordination
Ensure that WV provides quality hospitality services to staff and visitors
Transportation/Logistics
Responsible for vehicle procurement, management, and maintenance.
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· Security guidelines and procedures are in place
· Security assessment and report is updated regularly
· # of incident reports
· Building facilities are well-managed
· Travel and accommodation information are readily accessible by all staff and visitors
· Air-ticketing, passport and visa services are well managed
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10
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Manage financial risk and fiscal integrity
Manage complex funding arrangements across multiple funding streams
Establish financial operations*
Ensure a safe workplace
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· Understand inherent risks for the environment, establish and implement emergency plans considering all identified risks. Maintain integrity of documentation and resources
· Know and fully understand local legislation, donor requirements, SO requirements and other taxation needs. Ensure proper and timely reporting is submitted to all donors. Monitor and control spending to ensure it does not exceed available funding. Ensure core costs are covered.
· Establish relevant internal controls, configure Sun Systems, ProVision, GEMS and any other required programmes
· Work with Security team to ensure a safe workplace. Identify potential hazards and train staff to control risks.
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KNOWLEDGE, SKILLS AND ABILITIES
Minimum education, training and experience requirements to qualify for the position:
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1. Master’s degree in Accounting, Finance, or Business Administration, or a related field
2. Solid knowledge of accounting principles, financial systems, budget/cash flow monitoring and internal accounting controls.
3. Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex problems
4. Demonstrates systems thinking
5. Champions and Manages Innovation
6. Must be able to lead and manage a team.
7. Good working knowledge of computerized accounting systems, preferably Sun Systems & ProVision.
8. Must be computer literate in Microsoft Office programs.
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List additional work experience required as a minimum qualification for this position.
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1. Minimum 7 years of experience in finance managerial and/or senior leadership position, preferably in similar size or larger NGO/government agency
2. Experience with planning and forecasting
3. Able to work in a cross-cultural environment with a multi-national staff.
4. Ability to travel within country, regional and internationally
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License, registration, or certification required to perform this position:
If applicable, include language requirement(s) as a minimum qualification for this position.
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1. Proficiency in written and spoken English
2. Good oral / written and interpersonal skills
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Preferred Skills, Knowledge and Experience:
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List academic requirements, technical skills or other knowledge preferred for this position.
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1. ACCA, CIMA, CPA or equivalent preferred
2. Knowledge of government grant regulations and financial reporting requirements preferred
3. Knowledge of local accounting system preferred
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List additional work experience preferred for this position.
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1. Experience of treasury activities, establishment and monitoring of budgets and an understanding of data processing concepts and systems is preferred.
2. Experience with humanitarian aid in-country is a plus.
3. Experience working in a challenging environment (either in a fragile context or a relief environment is preferred).
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N.B: Women are highly encouraged to apply.
How to apply:
Should you wish to apply for this position, please go to:
https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/Finance-and-Support-Services-Director–WV-Rwanda_JR46130-1 If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.
All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.
In case you face any challenges in applying, please let us know to support
The closing date for submission of applications is 16 November 2025.
As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.
It is also important to note that:World Vision is a Christian humanitarian organization with a mission centered on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.
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