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gahunda y`ibizamini by`akazi kumyanya itandukanye mukarere ka Muhanga kubakandida 8149 kuva 27-31/05/2024

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Bubicishije kurubuga rw`Akarere,ubuyobozi bw`Akarere ka Muhanga  bwashyize ahagaragara gahunda y’ikorwa ry’ikizamini cy’akazi cyanditse (Written exam) kubakandida bagera kuri 8149 kuva 27-31/05/2024

Reba gahunda irambuye hano hasi:

Kanda hano usome iri tangazo kurubuga rw`Akarere.











Abagera ku 2202 bazakora ibizamini byanditse kumyanya igera kuri 22 muri REG.Reba gahunda irambuye y`Ibizamini ( 23-24/05/2024)

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Bubicishije kurubuga rwa REG, ibiro bishinzwe imicungire y’abakozi (Human Resource Management) bwashyize ahagaragara gahunda y’ikorwa ry’ikizamini cy’akazi cyanditse (Written exam) kubakandida bagera kuri 2202 bakaba bazakora kumyanya igera kuri 22.

Reba gahunda irambuye hano hasi:

Kanda hano urebe iyi gahunda kurubuga rwa REG











Executive Secretary Souk Farms | Kigali :Deadline: 22-06-2024

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Job Title: Executive Secretary

Reports To: CEO

Position Type: Full-Time

Job Overview:

A leading agricultural enterprise based in Kigali is seeking a highly organized and professional Secretary to support the CEO in all administrative and executive functions. The ideal candidate will be proactive, detail-oriented, and able to manage multiple tasks with precision and confidentiality.


Key Responsibilities:

  • Manage the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
  • Prepare and organize materials for meetings, including agendas, presentations, and minutes.
  • Screen and prioritize incoming communications, handling correspondence and inquiries with discretion.
  • Coordinate with internal and external stakeholders on behalf of the CEO.
  • Prepare reports, memos, and other documents as requested by the CEO.
  • Assist in the planning and execution of company events and meetings.
  • Serve as the first point of contact for the CEO between the CEO and the team.


Qualifications and Experience

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Minimum of 3 years of experience in an executive assistant or secretary role, preferably in a corporate environment.
  • Experience in the agricultural sector is a plus.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Exceptional organizational and time-management skills.

Interested candidates should send their applications no later than June 22nd, 2024 via email at Mercy.N@Souk-ig.com.

Click here to visit the website source











Sales Coordinator at Souk Farms | Kigali :Deadline: 22-06-2024

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Job Title: Sales Coordinator

Reports To: CEO

Position Type: Full-Time

Job Overview:

The primary responsibilities of this role include ensuring customer orders are fulfilled, coordinating with the production team to meet customer demands, and maintaining 100% customer satisfaction. The Sales Coordinator will be instrumental in driving our weekly export targets, managing local sales efforts, onboarding new clients, and overseeing our digital marketing strategies. This position requires a proactive, communicative, and customer-oriented individual who can manage multiple tasks efficiently and drive the sales team towards achieving its goals.


Key Responsibilities:

  • Oversee the fulfillment of customer orders, ensuring seamless coordination with the production team to meet customer requirements. This is the primary responsibility of the Sales Coordinator.
  • Establish productive and professional relationships with key personnel in assigned customer accounts.
  • Maintain a customer satisfaction rate of 100%, addressing any concerns promptly and efficiently.
  • Prepare and distribute necessary export documentation to customers, ensuring clarity and accuracy.
  • Conduct weekly reviews of export budgets and targets and ensure accuracy on key metrics such as volumes, prices ,etc.
  • Take customer orders and ensure a 100% fulfillment rate, managing expectations and delivery timelines effectively.
  • Lead and manage the local sales team, setting clear targets and motivating the team to achieve sales goals.
  • Prepare for SOUK’s attendance at trade shows, including setting sales targets beforehand and ensuring the achievement of these sales objectives to ensure a return on investment. This involves strategic planning of trade show participation, from booth design and product presentation to team assignments and lead capture processes. Develop compelling trade show materials and promotions that align with SOUK’s brand strategy and sales goals.
  • Complete due diligence documentation for the onboarding of new clients, ensuring a smooth and compliant integration process.
  • Ensure timely payments from customers, managing credit policies to avoid financial risks.
  • Identify and communicate any gaps in the production plan to the production team, ensuring no disruption in meeting customer orders.
    • Prepare monthly, quarterly, and annual sales forecasts.


  • Oversee the management of the SOUK Farms website and digital marketing efforts, ensuring brand consistency and the engagement of potential customers.
  • Perform research and identify new potential customers and new market opportunities.
  • Manage sales department operational issues, including resource allocation and budgeting.
  • Share monthly sales accounts with relevant clients to ensure all commission fees are paid on time. Establish and maintain a system for tracking payments and commissions, ensuring transparency and accuracy in financial dealings with clients.

Interested candidates should send their applications no later than June 22nd, 2024 via email at Mercy.N@Souk-ig.com.

 

Click here to visit the website source











Internal Audit Specialist at Ministry Of Environment (MOE) Under Contract :Deadline: May 28, 2024

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Job responsibilities

Consult different components regarding their annual activities, in particular plans for disbursement of grants to partner entities. • Prepare a risk-based audit plan for the financial year covering all institutions and partner entities in receipt of or planned to Prepare a risk-based audit plan for the financial year covering all institutions and partner entities in receipt of or planned to be in receipt of project funds. • Review internal audit reports produced by all other institutions in receipt of project funds to identify weaknesses. • Carry out a review of the documented systems to (i) ensure adherence to any GCF and Rwanda policy requirements, contractual, regulatory and legislative requirements and (ii) identify internal control strength and weaknesses. • Carry out systems-based audit tests to ensure that governance, risk management and internal control systems are operating efficiently and effectively. • Carry out periodic reviews to provide assurance on adequacy and effectiveness of risk management practices. • Summaries findings and make recommendations, obtain management responses. • Advise on the appropriateness of accounting records, records storage arrangements and financial reporting. • Participate in significant initiatives and priorities and




Qualifications
    • 1

      Master’s Degree in Accounting

      7 Years of relevant experience


    • 2

      Master’s Degree in Finance

      7 Years of relevant experience


  • 3

    Master’s Degree in Finance and accounting

    7 Years of relevant experience




Required competencies and key technical skills

    • 1
      Strong critical thinking skills and excellent problem solving skills.

    • 2
      Accountability

    • 3
      Communication

    • 4
      Knowledge of project finance and different possible financing models

    • 5
      Government Finance Statistics (GFS); Internal Audit framework and International Standards for Supreme Audit Institutions (ISAAIs)

  • 6
    Knowledge of accounting, financial reporting and auditing standards (Such as IPSAS; IFRS; ISSAs)

Click here for more details & Apply




Inventory Clerk at Akagera Management Company | Nyagatare :Deadline: 15-06-2024

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AKAGERA NATIONAL PARK VACANCY ANNOUNCEMENT

Akagera Management Company Ltd (AMC Ltd) is a public-private partnership created between the Government of Rwanda through RDB and African Parks Network to manage Akagera National Park. AMC Ltd is seeking a suitable candidate for the position of Inventory Clerk.

JOB TITLE: Inventory Clerk
REPORTING TO: Field Operation Manager/Store Keeper
LOCATION: Akagera National Park, Eastern Rwanda
STARTING DATE: ASAP

PURPOSE OF THE JOB
To ensure the accurate and efficient management of inventory records, both physically and digitally. The Inventory Clerk will play a critical role in maintaining the integrity of our inventory data, supporting the transition to digital stock keeping, and ensuring that all inventory processes are streamlined and effective.


Duties and Key Responsibilities

  • Inventory Management: Accurately record and manage incoming and outgoing materials to ensure precise stock levels.
  • System Utilization: Support staff in using the inflow system to register items in and out of stock.
  • Inventory Updates: Assist the storekeeper in updating inventory records and ensure compliance with inventory management procedures.
  • Reporting: Help produce monthly reports using digital tools, maintain daily records, and support digital data entry.
  • Organization: Ensure that the store is always organized and inventory records are up-to-date.
  • Digital Transition: Contribute to the implementation of digital storekeeping systems and barcoding.

Success Metrics (First 3 Months)

  • Full implementation of digital storekeeping systems.
  • Staff proficient in digital operations.
  • Operational barcoding system with generated reports.
  • Enhanced capacity to manage external stores centrally.


Qualifications (Education, Experience, Skills, Knowledge, and Abilities)

Required:

  • Advanced Diploma (A1) or higher in management or a related field.
  • Proficiency in computer usage, especially in setting up and managing software systems.
  • Ability to work extended hours as needed.
  • Demonstrated ability to work under pressure and adapt to changing situations.
  • Clean record of conduct (no convictions).
  • Physically fit and capable of extended fieldwork.
  • Age: 20-40 years.
  • Strong adaptability and problem-solving skills.

Desired:

  • Rwandan nationality, preferably from the region.
  • Familiarity with inventory management systems and best practices.

Application Process

Interested candidates should send their application letter along with all relevant documents to the email address provided below no later than 15th June 2024. The required documents should be submitted as scanned soft copies in PDF format (preferably as one document) to amc.recruit@africanparks.org. Successful candidates will be expected to start immediately.


Application Documents:

  1. Application cover letter addressed to the Park Manager/CEO.
  2. Statement indicating where you heard about the position and why you should be considered.
  3. Curriculum vitae including personal details, education level, and relevant experience.
  4. Names, addresses, and telephone numbers of three (3) references.

All documents should be combined into one PDF document and named as follows: “Name_Akagera_Inventory_Clerk_2024”.

Note: Only candidates meeting the required qualifications and relevant experience will be shortlisted. If you do not hear from us within two weeks after the submission deadline, please consider your application unsuccessful.

Done in Akagera National Park on 18th May 2024

NDAHIRIWE Ladislas
Park Manager/CEO
Akagera Management Company











Human Resource Officer at Akagera Management Company | Nyagatare : Deadline: 15-06-2024

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AKAGERA NATIONAL PARK VACANCY ANNOUNCEMENT

Akagera Management Company Ltd (AMC Ltd) was created as Public Private Partnership (PPP) between African Parks and Rwanda Development Board(RDB) to manage Akagera National Park. AMC Ltd is seeking a suitable candidate for the position of Human Resource Officer.

JOB TITLE: Human Resource Officer
REPORTING TO: Human Resource Manager
LOCATION: Akagera National Park, Eastern Rwanda
STARTING DATE: ASAP

PURPOSE OF THE JOB
The Human Resource Officer is a key member of the HR & Administration team, assisting with talent acquisition, staff wellness, employee benefits, and administration. This role is critical in supporting employee-related HR operations, ensuring compliance with Rwanda labor laws, and upholding organizational policies and procedures.


Duties and Key Responsibilities (not exhaustive)

  • Recruitment Strategy: Work with the HR Manager to develop and implement a recruitment strategy that consistently attracts candidates meeting the ideal criteria.
  • Onboarding: Facilitate new employee orientation and onboarding processes to integrate new hires into the organization.
  • Payroll and Benefits: Process and review staff payroll and benefits, including preparation and submission of timely statutory staff contributions (PAYE, RSSB pension, medical and maternity)
  • HR Records and Data Management: Maintain employee records and HR databases, ensuring data accuracy and confidentiality..
  • Performance Management: Assist HR Manager to develop and manage performance evaluation systems
  • Employee Relations and Engagement: Implement staff wellness, Organising coordinate all social events including sports, labour Day, ranger Day etc.
  • Staff Capacity Building: Manage staff capacity building initiatives.
  • Leave Management: Assist in planning and reconciling staff leave on a monthly basis.
  • Insurance Scheme Management: Prepare the staff medical insurance prepayment schedule monthly, provide medical insurance cards, and inform the insurance company when staff leave.
  • File Audits: Perform file audits to ensure all required employee documentation is collected and maintained.
  • HR Support to Field Staff: Provide ongoing HR support to field staff as needed.
  • Correspondence Management: Coordinate and manage external and internal correspondences from the Human Resource Department.


Qualifications (Education, Experience, Skills, Knowledge, and Abilities)

Required:

  • Minimum Bachelor’s degree in Human Resources or a related field; additional HR certifications are a plus.
  • Minimum of two years’ experience in similar level human resource management roles with reputable and large agencies.
  • Direct experience in leading employee wellness, engagement, and safeguarding initiatives.
  • Deep understanding and practical experience with Rwanda labor law.
  • Excellent organizational skills, attention to detail, and ability to work in a high-confidential and busy environment.
  • Proficient in the use of software applications including Sage Payroll, MS Office Applications etc
  • Experience and comfort working in a multicultural setting and team.
  • Demonstrated ability to write clearly, insightfully, and persuasively in English.
  • A genuine passion for conservation and people


Application Process

Interested candidates should send their application letter along with all relevant documents to the email address provided below no later than 15th June 2024. The required documents should be submitted as scanned soft copies in PDF format (preferably as one document) to amc.recruit@africanparks.org. Successful candidates will be expected to start immediately.


Application Documents:

  1. Application cover letter addressed to the Park Manager/CEO.
  2. HR Certifications
  3. Curriculum vitae including personal details, education level, and relevant experience.
  4. Names, addresses, and telephone numbers of three (3) references.

All documents should be combined into one PDF document and named as follows: “Name_Akagera_HRO_2024”.

Done in Akagera National Park on 20th May 2024

NDAHIRIWE Ladislas
Park Manager/CEO
Akagera Management Compan
y

Click here to visit the website source











ITANGAZO RYA POLISI KURI GAHUNDA YO GUFATA IMPUSHYA ZA BURUNDU ZO GUTWARA IBINYABIZIGA

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Ribinyujije kurubuga rwa X rwa Polisi y’igihugu;Ishami rishinzwe ibizamini no gutanga impushya zo gutwara ibinyabiziga, ryatangaje gahunda izakurikizwa mukuzifata kubazitsindiye  kandi banasabye kuzazifatira mukarere ka Kicukiro.

Reba itangazo ryose hano hasi

Image

Kanda hano usome iyi gahunda kurukuta rwa X ya  Polisi











Program Manager II-Youth Program Manager at Catholic Relief Services (CRS) | Kigali : Deadline: 03-06-2024

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Job Title: Program Manager II-Youth Program Manager

Department: Programming

Grade: 10

Reports To: Head of Programming

Country/Location: Rwanda (Kigali)

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


Job Summary:

You will manage and provide technical advice, guidance, and support to a wide range of program design and implementation issues to Rwanda Country Program (CP) within the youth portfolio in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact and reach of its Youth programming.


Roles and Key Responsibilities:

  • Provide management, guidance, and technical oversight of youth programmes (Gera Ku Ntego, Youth for Youth) within the CP youth program throughout the project cycle to ensure project design, start-up, implementation, and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Contribute to the development and implementation of agency-wide strategies, standards, tools, and best practices in the field of Youth that effectively engage other CPs, partners, donors, and governments particularly Caritas Rwanda.
  • Advise project team on integrating GoR and other donors’ strategies, priorities, and technical requirements into CRS’ approach to youth programming in Rwanda. Serve as a technical point of contact to the donor as well as public, private and non-government stakeholders, when needed.
  • Effectively manage talent and supervise the growing youth program team. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Lead the development of program learning – identify opportunities for learning, research, and publications in youth program and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP youth sector portfolio in line with agency, regional, and CP youth strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in youth program per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Contribute to capacity strengthening initiatives in Youth programming for staff and partner through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching to CP and partners’ staff.
  • Oversee the identification, assessment and strengthening of partnerships relevant to youth program and the appropriate application of partnership concepts, tools, and approaches.
  • Oversee the knowledge management and learning through collecting and analyzing program data, evaluating strategic projects, assisting with measuring program impact, capturing, and sharing lessons learned and best practices, and research and internal reports.
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.


Basic Qualifications

  • Master’s Degree in International Development, Project Management or the field of social sciences are required. Additional experience may substitute for some education.
  • Minimum of 5 years’ experience in relevant field-based project management experience required, with preferably at least 2-3 years working in the area of youth program management.
  • Experience in managing moderately complex projects preferably with an international NGO.

Required Languages – English and Kinyarwanda required/ French desired.

Travel – You must be willing and able to travel up to 30 %. The position will be based in Kigali CRS Offices.

Knowledge, Skills and Abilities

  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Good presentation, facilitation, and writing skills.
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Knowledge of ICT4D and innovation in youth programming is a plus.
  • MEAL skills and experience required.


Preferred Qualifications

  • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
  • Demonstrated ability to contribute to writing high-quality technical proposals.
  • Experience engaging with partner organizations, including government and private sector partners.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.


Agency REDI Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Personal Accountability – Consistently takes responsibility for one’s own actions.
  • Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
  • Builds and Maintains Trust – Shows consistency between words and actions.
  • Collaborates with Others – Works effectively in intercultural and diverse teams.
  • Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

  • Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: CRS Rwanda Youth Program team

Key Working Relationships:

Internal – CRS Rwanda CP team especially Operations and Finance staff, and CRS Headquarters youth team

External – Donors, partner INGOs and local NGOs, Caritas, GoR entities responsible for youth, private sector partners, and peer agencies.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. This position is contingent upon award of the funding opportunity to CRS and the donor’s approval of the proposed candidate.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer and is committed to an inclusive and diverse workforce.


How to apply

Interested and qualified candidates should complete the attached application formSelf -Declaration Clause and submit them together with one page Cover letter plus updated CV (maximum three pages) all in/as one document – via email only to: RW_HR@crs.org not later than Monday June 03rd, 2024, at 5:00pm.

Please, include below statement in your cover letter:

“By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.”

Also include your full names and title “Youth Program Manager II @ Grade 10” in the subject line. Due to anticipated high interest in this post and the expected number of applicants, only short-listed candidates will be contacted.

Kigali May 21st, 2024.

Hans Fly

Country Representative











GIRL Technical Lead at British High Commission (BHC) | Kigali : Deadline: 27-05-2024

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View Vacancy – GIRL Technical Lead, Rwanda, East and Central Africa (04/24 KG)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Foreign, Commonwealth and Development Office (Programme Roles)


The British High Commission in Kigali (BHC) is recruiting an Education Officer to sit within the Human Development and Resilience Team (HDRT) and work primarily on the Girls in Rwanda Learn (GIRL) bilateral education programme. GIRL is a flexible and catalytic programme that will test then scale cost-effective and innovative interventions to support marginalised girls to return to school, stay in school and learn. The total value of GIRL programme is up to £60m between 2023-2030, and it has components: (1) improving learning outcomes in P1-P3 English and Maths, (2) supporting children that are at risk of drop out, (3) supporting children that are out of school, (4) supporting children with disabilities and (5) a cross-cutting technical assistance and advocacy component.

The post-holder will be responsible for technical oversight of the GIRL programme, ensuring internal programme coherency, promoting a culture of evidence and learning, programme compliance with a focus safeguarding and identifying and monitoring risks. In addition, the post-holder will be responsible for the programme’s alignment with other development partners and technical engagement in the sector on programme-related issues such as foundational learning, education inclusion and evidence dissemination. The post-holder will be based in the BHC, but will work closely with programme partners to provide join-up and technical expertise across the programme components. The post-holder will be expected to promote visibility of the UK’s contribution to Rwanda’s education sector, and advance UK objectives on gender equality, disability, and inclusion.

The post-holder will work closely with BHC’s Education Adviser and the Programme Manager who are the GIRL Senior Responsible Owner (SRO) and Programme Responsible Owner (PRO) respectively. The SRO provides overall leadership, strategic oversight and direction of the programme, and is responsible for all programme decisions based on information provided by delivery partners and the post-holder. In addition to the SRO role, BHC’s Education Adviser leads on the broader education portfolio in Rwanda (including Centrally Managed Programmes), policy influencing and high-level relationships with GoR and DPs.


Roles and responsibilities

  • Technical oversight of GIRL: Develop a detailed understanding of the operational and technical delivery of GIRL components and ensure interventions across partners align closely with the overall programme objectives and log frame. Contribute to programme reporting by leading the Annual Review process, reviewing quarterly/annual reports submitted by partners, and providing recommendations to the SRO. Stay abreast of BHC’s wider strategic objectives and identify ways to strengthen alignment with priorities on e.g., Gender and Social Inclusion (GESI) and localisation (working with local CSOs and NGOs). Conduct regular field visit to monitor programme implementation and identify programmatic challenges and opportunities. Work with UNICEF to lead the biannual Education Inclusion Symposium, showcasing lessons learnt from GIRL and facilitating learning and collaboration with other partners. Report on GIRL progress/lessons learnt as relevant, including at the Steering Committee for Foundational Learning and BHC Technical Dialogue meetings. Stay abreast of new international/local evidence and engage with the Education Cadre to ensure programme delivery is informed by the latest evidence of best practice. Identify evidence gaps and priority areas for further research.
  • Internal programme coherency: Ensure a coherent delivery approach between the programme delivery partners. Draw out internal learning from across programme components/partners and communicate this at GIRL Steering Committee meetings to enhance the effectiveness of the programme. The post-holder will be expected to join technical meeting with programme delivery partners, ensure greater join-up and alignment between programme components/partners, and ensure efficient communication flows between partners.
  • Sector engagement: Technical engagement with the sector by representing FCDO/GIRL at technical working group meetings (including but not limited to teacher development and management, curriculum and textbooks, quality assurance and assessment, and inclusive education). Actively engage with key GoR technical leads and other programme teams (e.g., Tunoze Gusoma, Zero-out-of-school Children) to ensure alignment and complementarity with other relevant initiatives, given the dense sector context in primary education and several new programmes with related objectives. Stay abreast of developments in the sector and proactively identify opportunities for GIRL to influence sector reform, policy, GoR and other development partners’ programmes.


We are looking for someone with:

  • Education Systems: Understanding of the education systems strengthening evidence base and approaches to designing education investments and influencing strategies to leverage systemic reform to improve access and learning outcomes in a variety of country contexts.
  • Education, Equity, and Inclusion: Strong technical understanding of approaches to developing and implementing education interventions at national level to improve access and learning at scale for the most marginalised children, particularly girls and children with disability. Experience of design or delivery of programmes sensitive to safeguarding risks.
  • Evidence, Research, and Innovation: Experience of using evidence and learning from programme and project monitoring and evaluation to influence education policy and systems.
  • Communicating and Influencing: Ability to communicate with others in a clear, honest and enthusiastic way in order to build trust, and explain complex issues in a way that is easy to understand.
  • Working together: Ability to actively build and maintain a network of colleagues and contacts to achieve progress on shared objectives.

Communicating and Influencing, Working Together

Application Link: Click here to apply

27 May 2024

Grade 7 (G7)

Full-time, Fixed term, with possibility of renewal

36

Africa

Rwanda

Kigali

British High Commission

1

RWF 4,765,162 per month

1 July 2024

30 June 2026

Learning and development opportunities

The post-holder must complete all FCDO mandatory trainings. The Adviser will also join the education cadre, have a Technical Quality Assurer (TQA) from the cadre and be able to attend cadre monthly meetings and Professional Development Conferences (PDCs). There will be ongoing opportunities for learning and development throughout.


Working patterns:

BHC Kigali supports flexible working including compressed hours, working from home and flexible hours. These are subject to agreement with UNICEF and the line manager in line with the BHC flexible working policy.

  • Employees recruited locally by the British High Commission in Kigali are subject to the Terms and Conditions of Service according to local employment law in Rwanda.
  • All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
  • Reference and security clearances checks will be conducted.
  • Any questions you may have about this position will be answered during the interview, should you be invited.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
  • Successful candidates wh do not resident in Kigali will be personally liable for costs and arrangements to relocate, including accommodation and work permits.
  • Complete the application form in full as the information provided will be used for screening purposes.
  • Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
  • The British High Commission will never ask you to pay a fee or money to apply for a position.

Click here for more details & Apply











Warehouse & Logistics Assistant at University of Global Health Equity (UGHE) | Butaro:Deadline: 21-06-2024

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Warehouse and Logistics Assistant

Description

Job Title: Warehouse & Logistics Assistant

Reports to: Warehouse & Logistics Coordinator 

Location: Butaro, Rwanda

Position Overview:

Under the general supervision of the Warehouse & Logistics Coordinator (WLC), the Warehouse & Logistics Assistant (WLA) provides support for the day-to-day operations of the warehouse and overall logistical needs on campus. The WLA will be responsible for ensuring inventory is processed, organized and stored according to the standard operating procedures. The WLA will also pick, package, fill in delivery forms and distribute orders throughout campus.


Overall Responsibilities:

  • Receive training in our online inventory management system and begin to use that system for receiving and distributing all orders, with support from the WLC.
  • Providing support for all incoming shipments and relevant logistics — both international and local shipments.
  • Assisting the procurement team with all final procurement and necessary logistics for the campus outfit and operations.
  • Pack, stock, organize and arrange products in warehouse.
  • Update stock cards daily after each delivery.
  • Update online inventory management system in coordination with the WLC.
  • Assist the WLC in taking a monthly physical inventory.
  • Ensure stock is prepared for distribution in a timely manner.
  • Ensure all stock received into the warehouse is inventoried and packed in the allocated areas.
  • Ensure all raw materials from suppliers are correctly received against the purchase order.
  • Ensure housekeeping is maintained as required by safety standards.
  • Be responsible for overall warehouse and smooth operations throughout the service building.
  • Coordinate stock rotation as well as pick and pack stock as required for deliveries.
  • Coordinate delivering/loading of goods.
  • Ensure all safety requirements are complied with.
  • Ensure the correct quantities and product code have been loaded for delivery.
  • Deliver goods throughout campus.
  • Assist in overall campus logistics as needed.


Qualifications:

  • Bachelor’s degree preferred; background/interest in supply chain, operations, procurement, and logistics, and/or global health desired.
  • At least three years of experience in a similar role
  • Ability to live in Butaro full-time (including most weekends) required.
  • English and Kinyarwanda proficiency required.
  • Ability to work independently and take initiative; must be a quick learner, able to multi-task and easily adapt to changing circumstances.
  • Advanced organizational skills and capacity to handle multiple assignments and meet deadlines with attention to detail and quality.
  • Ability to effectively work on a team in a complex, fast-paced environment.
  • Computer skills in word processing, database, and spreadsheet programs; proficiency in Microsoft Office or Google G Suite applications.
  • Exceptional interpersonal skills including ability to interact professionally with culturally diverse staff, partners, and clients.
  • Demonstrated maturity and judgment.
  • Passion for social justice and desire to contribute to global health education.


How to Apply

Applicants should provide: (1) curriculum vitae, (2) Undergraduate degree, (3) a cover letter discussing your interest in UGHE and relevant experience. Please upload your cover letter, personal statement, and proof of degrees attained as a single PDF file under “Additional Files” on the application page before June 21st 2024.

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Organizational Profile

The University of Global Health Equity (UGHE) is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015 with its flagship degree program: The Master of Science in Global Health Delivery. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners in Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality health care to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima PIH’s sister organization and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team. Partners in Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Click here for more details & Apply











Salesman at Evergreen Machinery Company Ltd (EGMC) | Kigali : Deadline: 21-06-2024

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Company Introduction:

EVERGREEN MACHINERY COMPANY LIMITED is a company invested by Chinese enterprises. The company is located in Kigali, which has convenient transportation and beautiful environment. We specialize in selling agricultural machinery equipment, equipment accessories, as well as electrical equipment such as circuit breakers and switch panels. Since its establishment, the company has won the trust and favor of a large number of customers with its high-quality products, comprehensive customer service, and discounted prices, and has numerous partners throughout Rwanda.

Salesman

Demand: several



Position statement:

  1. Develop new customers and expand the influence of the company’s products;
  2. Constantly maintain old customers, provide quality service and establish long-term cooperative relationship with customers;
  3. Complete sales tasks regularly.

Job requirements:

  1. Fluent in English speaking and English can be used as a working language;
  2. Bachelor degree or above, major in agriculture or electrical. For those with sales experience, the requirements can be relaxed appropriately;
  3. Be able to skillfully use Microsoft Office software such as Excel and Word;
  4. Practical, hard-working, strong confidentiality awareness and sense of responsibility;
  5. Accept business travel to different provinces.

Applying method: send CV to email evergreenmachinery@163.com before June 21st, 2024.

Click here to visit the website source











Communications and Marketing Staff at Kigali International Arbitration Centre (KIAC) | Kigali :Deadline: 28-05-2024

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JOB ANNOUNCEMENT

BACKGROUND

Kigali International Arbitration Centre (KIAC) is an independent body established by an Act of Parliament in 2010 under the auspices of the Rwanda Private Sector Federation in partnership with the Government of Rwanda. KIAC’s principal mandate is to promote, facilitate, and encourage the use of domestic and international arbitration and other forms of Alternative Dispute Resolution in Rwanda.

KIAC is seeking to recruit a young and dynamic Communications and Marketing Staff, who will assist KIAC management in designing and executing a communication and marketing strategy. He/She will collaborate with relevant departments to create and execute compelling strategies, including event coordination, campaign execution, public relations, web site, and social media, etc.

He/she will have these duties and responsibilities:

JOB DESCRIPTION: Communications and Marketing Staff


QUALIFICATIONS/REQUIREMENTS

  • A University Degree in Communication, Journalism, Mass Media or Public relations.
  • Practical experience of at least one year in Communication, PR or Media fields.
  • Ability to create or execute communications, PR & Marketing plans and strategies.
  • Strong writing, speaking and editorial skills.
  • Well organized with attention to details.
  • Ability to be team oriented and work cooperatively.
  • Aged between 21 and 35 years old
  • Fluency in English & Kinyarwanda is required. Knowledge of French would be an asset.

DUTIES & RESPONSIBILITIES

  • Coordinate the elaboration and implementation of the internal and external communication and marketing plans based on the KIAC strategic plan.
  • Coordinate the production and distribution of various communication & Marketing tools such as flyers, brochures, video and Photo documents, press releases, presentations, speeches and articles etc.
  • Develop relationships with key players in Media and communication sectors, commercial justice and investment circles with a view to raising KIAC visibility.
  • Ensuring the effective dissemination of the KIAC news different communication channels.
  • Work closely with the IT Officer for the development and management of KIAC Website and Social Media Content.
  • Event coordination including business communities shows and account exhibits;
  • Produce quarterly and annual Reports, and Newsletters.
  • Conduct any other assignments related to communications, marketing, branding and outreach, as may be required.


HOW TO APPLY?

Interested candidates are required to submit their application and curriculum vitae detailing their interest and relevant experience relating to the advertised job and at least three (3) referees. They also have to attach the scanned certified copies of their degrees and ID or Passport.

The applications should be submitted to The Secretary General of KIAC through email on info@kiac.org.rw not later than May 28th, 2025 at 5pm Kigali Time. Only shortlisted candidates will be contacted.

Done at Kigali, May 21st, 2024

(Signed)

Victor Mugabe

Secretary General


Cashier at COPEDU PLC | Kigali :Deadline: 24-05-2024

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RECRUITMENT NOTICE

COPEDU PLC is a trading company engaged in savings and credits. It was registered as a trading company in the Development Bank (RDB) on February 21, 2013, and licensed by the Central Bank of Rwanda (BNR) on 13/03/2014 to operate as a microfinance institution in Rwanda.

COPEDU PLC invites interested candidates to apply for the Cashier position.


GENERAL DESCRIPTION

The Cashier is responsible for processing cash withdrawal or deposit operations, transfers, and other banking transactions. It is also responsible for guiding and advising customers by offering them the products and services marketed by COPEDU PLC.

TASK DESCRIPTIONS

  • Process and record the day-to-day transactions of the bank’s customers: receiving and cashing deposits, making withdrawals, and cashing cheques;
  • Do foreign exchange transactions, Western union, Money gram, etc;
  • Make the necessary checks to avoid fraud and errors;
  • Proceed to the daily closing of the cash registers by generating the daily cash position;
  • Order and hand over the cash register parts to his manager at the end of the day;
  • Report anomalies to his/her manager;
  • Perform other miscellaneous cash operations;
  • Perform any other similar duties assigned to her/him by his/her superiors.


PROFILE AND QUALIFICATIONS REQUIRED

  • Degree in Economics, Finance, Accounting, Law, Management, or a similar field.
  • Be under 28 years of age.
  • Mastery of computer tools and Microsoft Office software.
  • Be rigorous in the application of procedures and in their accounts.
  • Have a good organization.
  • Consider the details.
  • Interpersonal skills.
  • Ability to work under pressure and in a different environment.
  • Integrity and ethics.

Applications include a letter of application for employment accompanied by the detailed Curriculum Vitae including three names of the reference persons, a copy of identity, and a copy of a diploma; must be sent to the following email address; hr-ecruitment@copeduplc.rw no later than Wednesday, May 24th, 2024.

Done at Kigali, 15 May 2024.

MUYANGO Raïssa

Managing Director











Pastry Chef at Mantis Akagera Game Lodge | Nyagatare : Deadline: 23-05-2024

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JOB DESCRIPTION: PASTRY CHEF

1. Department

KITCHEN

2. Reports to

Executive Chef

Job purpose

Helps provide smooth running services and a high standard of production by managing his/her section, works autonomously to produce dishes in compliance with cooking instructions, supervises the commis chefs’ work, organisation, coordination and service for one area of the kitchen.




  1. Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational & Financial Principles and the components involved in the day to day operations of the Kitchen Departments.

  • Assist a Sous chef running kitchen operations in absence of Executive chef
  • Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
  • Create new and exciting desserts to renew our menus and engage the interest of customers
  • Incorporate local ingredients into baking
  • Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
  • Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
  • Check quality of material and condition of equipment and devices used for cooking
  • Guide and motivate pastry assistants and bakers to work more efficiently
  • Identify staffing needs and help recruit and train personnel
  • Maintain a lean and orderly cooking station and adhere to health and safety standards
  • Helps manage stocks of equipment by avoiding breakages.
  • Ensures that all mise-en-place is completed prior to food service.
  • Ensures that proper cooking methods are adhered to.
  • Ensure that all equipment being used is washed and cleaned after use.
  • Ensures that all items of equipment, which has been used, are correctly stored after they have been cleaned.
  • Ensures that stores, refrigerators and freezers in the department are always clean and tidy.
  • Uses skills to ensure that food items prepared are of the highest quality.
  • Helps with the preparation of buffets and be available to assist with the service of the buffets.
  • Follow recipes, including measuring, weighing and mixing ingredients.
  • Maintain food safety and sanitation standards.
  • Clean and sanitize work areas, equipment and utensils.
  • Check quality and freshness of ingredients and equipment.
  • Garnishes and portions of baked foods.
  • Helps with the preparation of buffets and be available to assist with the service of the buffets.
  • Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
  • Respond to any reasonable tasks as assigned by superiors.
  • Responsible for the highest level & standard of cleanliness and Hygiene in all areas.
  • Assist to collect requested products from the store.
  • Ensuring all equipment are clean and well maintained.
  • Ensures that chemicals are strictly used according to the specification sheets, Health and Safety regulations and in accordance to the companies Policies & Procedures
  • If required to wear protective gear while using chemicals ensure that its available. (gloves, masks, goggles)
  • Follows proper safety, hygiene, and sanitation practices


GUEST SATISFACTION

Ensures that all guests are welcome in a professional, efficient and courteous manner.

  • Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
  • Greets guests in a warm and friendly manner.
  • Answers calls in a professional manner and within 3 rings.
  • Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
  • To have thorough knowledge of all facilities and services offered by the lodge.


RESPONSIBLE BUSINESS

  • Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
  • Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
  • Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
  • Work closely with the hotel in participating where possible in community-based projects.
  • Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
  • Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
  • Actively participate in the Food & Beverage waste program of the Hotel.


HEALTH AND SAFETY

  • Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
  • Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
  • Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the hotel’s fire and emergency Policies & Procedures.
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
  • Stimulates and encourages a general awareness of health and safety.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
  • Act as employee representative on the Health & Safety committee.
  • Follows food safety and sanitation procedures with HACCP guidelines.


HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

  • Attends training as and when required.
  • Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
  • Be familiar with the company’s Disciplinary codes.
  • Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.
  • Trains commis chefs, students and interns to a high standard.
  • Responsible for the development and work performance of the junior staff in those parts of the kitchen for which she/he is responsible.

Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.




Qualifications, Skills/Experience & Personal Attributes

  • Diploma Culinary Art/Diploma in patisserie/food production
  • Minimum 3 years’ experience in pastry chef roles
  • Proven experience in working within the food industry as a pastry chef, baker, or relevant roles
  • Working knowledge of baking techniques and the pastry-making process
  • Creative ability with Artistic skill decorating cakes and other desserts
  • Keen attention to details
  • Team management skills




Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 23rd May 2024 via the mail: Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager











Rooms Division/Front Office at Mantis Akagera Game Lodge | Nyagatare : Deadline: 23-05-2024

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JOB DESCRIPTION: FRONT OFFICE SUPERVISOR

1. Department

ROOMS DIVISION | FRONT OFFICE

2. Reports to

Front Office Manager

3. Responsible for

Receptionist Guest Relations Officer Night Auditor Porters

Job purpose

The Front Office Supervisor is responsible for the supervision of all Front Desk Operations on a daily basis in accordance to the companies Policies & Procedures and Standards as laid down, in order to achieve the highest occupancy percentage at the best possible room rates and ensuring a high standard of personal services to all guests, enhancing Akagera Game Lodge’s reputation as superior.




  1. Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational and Financial Principles and the components involved in the day to day running and supervision of reception.

  • Ensures that guest accounts are maintained and transactions processed during their stay.
  • Performs and check cashier functions according to companies Policies & Procedures.
  • Processes and check daily banking’s according to company Policies & Procedures.
  • Checks that correct data is obtained from guests and updated on the Property Management System.
  • Float checks is done after each shift and signed off by shift supervisor and Front Office Management.
  • Ensures and check that on each shift a pit check report is completed and signed off by receptionist, shift supervisor and Front Office Management.
  • Ensures and check that on each shift a rate check report is completed and signed off by receptionist, shift supervisor and Front Office Management.
  • Ensures and check that on a daily basis a shift check-list is completed and necessary reports attached then signed off by shift supervisor and Front Office Management.
  • Variances or queries is recorded, actioned and handed over to Front Office Management at all time.
  • Ensures that Front Office, Audit and company Policies & Procedures are adhered to.
  • Understands and apply these Procedures to daily supervision of reception.
  • Drives revenues and promote the properties services and facilities to maximise revenues.
  • Controls reception cost in accordance to the budget’s set out.
  • Performs monthly stock takes of Front Office stationary and other related items.
  • Be familiar with the monthly department budgets and targets set to achieve.
  • Carries out and supervise shift handovers, meetings and guest feedback sessions with reception staff.
  • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
  • Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
  • Maintain communication channels between hotel guests and all Hotel departments both verbally and in writing as required.
  • Attend to other duties as requested by Management.
  • Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
  • Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.
  • Ensure that all requested reports associated with the department are accurate and produced on time.
  • Assists in identifying training requirement of the functions as managed and assists with implementation of regular training programmes.
  • Assists with keeping records and filing systems within the Front Office department.
  • Manage all Pay Masters and City Ledger accounts according to the companies Policies & Procedures.
  • Share responsibility for the effective operation of all Hotel systems pertaining to the operation of the Front Office.
  • Cover all shift as and when required.
  • Shares accountability for the maintenance of all standards in the department at all times.
  • Supports the implementation and adherence of all applicable guest satisfaction mechanisms focusing on ongoing service and product improvement resulting in guest loyalty.
  • Serves on hotel committees as determined by the Front Office Manager and / or General Manager.
  • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
  • Manages department controllable expenses to achieve or exceed budgeted goals.


GUEST SATISFACTION

To supervise and control the daily running of the reception desk with the intention of ensuring that the highest standard of performance and service is achieved. Guests are welcomed, registered and assisted in a professional, efficient and courteous manner.

  • Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
  • Greets guests in a warm and friendly manner.
  • Answers calls in a professional manner and within 3 rings.
  • Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
  • To have thorough knowledge of all facilities and services offered by the lodge, to enable receptionist to sell and promote the property to in-house and prospective guest’s.
  • Guest complaints are handled effectively and handed over to Front Office Manager and General Manager.
  • Assists in-house guest’s and prospective guest’s with any Reservations and any other facilities offered.


RESPONSIBLE BUSINESS

  • Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
  • Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
  • Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage


HEALTH AND SAFETY

  • Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
  • Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
  • Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the hotel’s fire and emergency Policies & Procedures.
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
  • Stimulates and encourages a general awareness of health and safety.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
  • Act as employee representative on the Health & Safety committee.


HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

  • Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
  • Be familiar with the company’s Disciplinary codes.
  • Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
  • Attends training as and when required.
  • Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.
  • Conducts and manage induction and training of new staff members and students.

Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.




Qualifications, Skills/Experience & Personal Attributes

  • Bachelor Degree in Hospitality with proven experience in front office activities
  • Minimum 3 years’ experience in front office supervision
  • High level of computer literacy with the emphasis on Office applications and a Property Management system (Opera) applicable to the outcomes required.
  • Excellent communication skills enabling verbal and written communications on all levels.
  • Fluent in English.
  • The ability to plan, organise, lead and control in the work environment to achieve the business objectives
  • The ability to identify and resolve a problem by applying problem solving techniques in the best interest of all stakeholders
  • The ability to interact with people at all levels.
  • Internally and externally well-groomed and a sense of diplomacy
  • Leadership skills
  • Team management skills




Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 5th December 2023 via the mail: Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager











Front Office Manager at Mantis Akagera Game Lodge | Nyagatare :Deadline: 23-05-2024

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JOB DESCRIPTION: FRONT OFFICE MANAGER

1. Department

ROOMS

2. Reports to

General Manager

3. Responsible for

Front Office Supervisor Reservationists Receptionist Guest Relations Porters

Job purpose

Under the general guidance of the General Manager assess, evaluate and ensure that long-term and

short-term goals of all Front Office operations are met. Coordinate Front Office operation to provide

efficient, prompt, courteous and proactive services to guest.

All work is carried out in line with the hotel’s guidelines, the departmental business plan, and ACCOR

Policies & Procedures and service concepts.




  1. Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational & Financial Principles and the

components involved in the day to day running & operations of the Front Office Departments.

  • Achieves guest satisfaction and room revenue goals by supervising the Front Office operation.
  • Ensures that Front Office is staffed according to need by utilizing business forecasts to schedule employees.
  • Oversees and participates in the prompt and courteous check-in and check-out of guests.
  • Addresses questions or problems pertaining to customer room accommodations and rates.
  • Controls open and closed dates, room availability for both events and accommodation.
  • Keeps effective key control and participates in matters relating to customer room security.
  • Monitors advance deposit, credit procedures and cash ups.
  • Responds to positive and negative comments expressed in comments from guests, and in comment cards, and develops strategies to improve.
  • Checks the arrival list, conference guest list, and VIP list and inform appropriate individuals on returning guests, VIP’s and special guests.
  • Is proficient in all Front Office Procedures to be a resource when needed.
  • Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation.
  • Monitors Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies.
  • Analyses the rate variance report to ensure proper room rate and revenue control.
  • Analyses credit check report daily for possible doubtful accounts.
  • Conducts weekly room inspections to ensure it is kept in the best condition, and recommends preventive maintenance to the General Manager where needed.
  • Randomly inspects all Housekeeping’s areas on a daily basis to ensure furnishing, facilities and equipment are clean, well maintained and replaced if necessary
  • Ensures that all reports associated with the department are accurate and produced on time.
  • Supplies relevant information to other departments to assists them in planning and running their departments.
  • Maintain a presence in the lobby during peak check-in and checkout times, assisting with guest queries.
  • Fully familiar with all ACCOR Policies & Procedures, ACCOR Internal Audit procedures, as well as the ACCOR Loyalty programme.
  • Is responsible for keeping records and filing systems within the Front Office department.
  • Is responsible for the effective operation of all Hotel systems pertaining to the operation of the Front Office.
  • Ensures all relevant documentation and correspondence is received from reservations on a daily basis.
  • Directly responsible for Pay Master status, deposits and credit facilities.
  • Manages and authorize daily allowances and revenue adjustments.
  • Ensures that credit control procedures are strictly adhered to, that no accounts exceeds the stipulated limits without prior approval and that written confirmation, purchase orders or order numbers are recorded and on file.
  • Manages and control outstanding group, agent and individual accounts as laid out in the companies Policies & Procedures.
  • Checks all departures, method of payments, vouchers and correspondence on a daily basis.
  • Checks that the Night Audit and back-ups has run and is completed.
  • Checks and sign off the Night audit pack.
  • Ensures strict control and checks over all company and Audit Policies & Procedures involving cashier functions, (cash, banking’s, billing), reservations, costs and expenses, market and rate codes discrepancies, rate overrides, profiles, operational reports and variances.
  • Manages and maintain daily departmental handovers.
  • Check that guest accounts are maintained and revenues processed correctly.
  • Checks that correct data is obtained from guests and updated on the Property Management System.
  • Do “spot” float checks after a shift to ensure that companies Policies & Procedures pertaining to this function is adhered to in order to minimize financial losses.
  • Do “spot” checks after a shift on pit check reports, rate check report, rate variance reports to ensure that the companies Policies & Procedures pertaining to this function is adhered to in order to minimize financial losses.

GUEST SATISFACTION

Manage and Lead the team to ensure that standards are of exceptional quality and care is put into the end product.

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Acts as the “Service Champion” for the Front Office & Housekeeping and creates a positive atmosphere for guest relations.
  • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.
  • Responds to and handles guest problems and complaints.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
  • Greets guests in a warm and friendly manner.
  • Answers calls in a professional manner and within 3 rings.
  • Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
  • To have thorough knowledge of all facilities and services offered by the lodge.



HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

  • Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
  • Be familiar with the company’s Disciplinary codes.
  • Be familiar with the units training and development plans and strategies.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.
  • Conducts and manage induction and training of new staff members and students.
  • Controls and keep staff records up to date such as timekeeping, absenteeism, sick leave, overtime and days off.
  • Carries out disciplinary actions if and when required.
  • Ensures that the implementation of a performance management system is successful and seen to be fair and supported by all staff.
  • Holds regular performance appraisals with staff identifying areas for development and training needs and ensuring that this training is affected.
  • Ensure that consistent application of the performance management is applied.
  • Review departmental performance against the objectives set
  • Ensures all staff is present on the designated shifts.
  • Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel.
  • Keeps effective internal communications, including daily meetings with all staff to ensure optimum team work and productivity
  • Looks for ways to motivate and challenge employees.
  • Contributes to identifying and implementing employees training schemes to ensure that standard company operating standards and procedures and employment equity targets are met
  • Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
  • Attends training as and when required.
  • Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.
  • Screens, interviews and selects potential staff for the department.
  • Checks that own staff meets and exceeds expectations by training and encouraging staff to provide highly professional service.
  • Identifies training needs.
  • Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager & Talent & Culture Manager.
  • Works closely with the Talent & Culture Manager on the following:
    • Performance appraisals
    • Coaching
    • Counselling
    • Discipline and grievance
    • Employee relations
    • Succession planning
  • Establishes and maintains effective internal communications, including weekly meetings with own staff to ensure optimum team work and productivity
  • Looks for ways to motivate and challenge employees.


HEALTH & SAFETY

Be familiar with the companies Health & Safety Policies and Hygiene Standards and any other related laws

  • Ensure a strong health and safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
  • Plays a role in the Health & Safety Committee.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the hotel’s fire, emergency, and bomb procedures.
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
  • Ensures that all employees in the department work in a safe manner that does not harm or injure self or others.
  • Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the department.
  • Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of hotel employees is maintained by all employees in the department
  • Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities.
  • Ensure that all Food & Beverage service areas are HACCP complaint


RESPONSIBLE BUSINESS

  • Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
  • Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
  • Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
  • Work closely with the hotel in participating where possible in community-based projects.
  • Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
  • Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste.
  • Actively participate in the Food & Beverage waste program of the Hotel.




Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.
  • To perform duty manager shifts as and when required.

Qualifications, Skills/Experience & Personal Attributes

  • Bachelor Degree in Hospitality Management, Business Administration or related field with proven experience in front office activities
  • Minimum 5 years’ experience in front office Management
  • High level of computer literacy with the emphasis on Office applications and a Property Management system (Opera) applicable to the outcomes required.
  • Excellent communication skills enabling verbal and written communications on all levels.
  • Fluent in English.
  • The ability to plan, organise, lead and control in the work environment to achieve the business objectives
  • The ability to identify and resolve a problem by applying problem solving techniques in the best interest of all stakeholders
  • The ability to interact with people at all levels.
  • Internally and externally well-groomed and a sense of diplomacy
  • Leadership skills
  • Team management skills




Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 23rd May 2024 via the mail:Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source











Commis Chef at Mantis Akagera Game Lodge | Nyagatare :Deadline: 23-05-2024

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JOB DESCRIPTION: Commis Chef

1. Department

KITCHEN

2. Reports to

Executive Chef

Senior Sous Chef

Job purpose

A Cook assist with food preparation and cooking under the supervision of a qualified Chef.




  1. Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational Principles and the components involved in the day to day operations of the Kitchen Departments.

  • Ensure ingredients and final products are fresh.
  • Follow recipes, including measuring, weighing and mixing ingredients.
  • Prepares, cooks, bake, grill, steam and boil and serves meats, vegetables, fish, poultry sauces, vegetables, soups, and other foods.
  • Present accompaniment and arrange final dishes.
  • Occasionally serve food.
  • Maintain a clean and safe work area, including handling utensils, equipment and dishes
  • Handle and store ingredients and food.
  • Maintain food safety and sanitation standards.
  • Clean and sanitize work areas, equipment and utensils.
  • Check quality and freshness of ingredients and equipment.
  • Assists and keeps kitchen Fridges/Floors/Workplace and Scullery clean at all times.
  • Assists with scullery duties, kitchen scrub down duties, storage duties of operating equipment.
  • Cuts, trims and debones meats and poultry for cooking.
  • Garnishes and portions cooked foods.
  • Helps with the preparation of buffets and be available to assist with the service of the buffets.
  • Avoids unnecessary wastage and report on shrinkage.
  • Must be able to perform and assist with prep work if necessary.
  • Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
  • Always Recognize and greet the guests first.
  • Respond to any reasonable tasks as assigned by superiors.
  • Responsible for the highest level & standard of cleanliness and Hygiene in all areas.
  • Assist to collect requested products from the store.
  • Use hands to lift, carry, or pull objects that may be heavy.
  • Ensuring all equipment are clean and well maintained.
  • Ensures that chemicals is strictly used according to the specification sheets, Health and Safety regulations and in accordance to the companies Policies & Procedures
  • If required to wear protective gear while using chemicals ensure that its available. (gloves, masks, goggles)
  • Follows proper safety, hygiene, and sanitation practices


GUEST SATISFACTION

Ensures that all guests are welcome in a professional, efficient and courteous manner.

  • Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
  • Greets guests in a warm and friendly manner.
  • Answers calls in a professional manner and within 3 rings.
  • Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
  • To have thorough knowledge of all facilities and services offered by the lodge.

RESPONSIBLE BUSINESS

  • Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
  • Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
  • Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
  • Work closely with the hotel in participating where possible in community-based projects.
  • Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.
  • Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
  • Actively participate in the Food & Beverage waste program of the Hotel.


HEALTH AND SAFETY

  • Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
  • Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
  • Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the hotel’s fire and emergency Policies & Procedures.
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
  • Stimulates and encourages a general awareness of health and safety.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
  • Act as employee representative on the Health & Safety committee.
  • Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene.
  • Follows food safety and sanitation procedures with HACCP guidelines.


HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

  • Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
  • Be familiar with the company’s Disciplinary codes.
  • Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
  • Attends training as and when required.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.

Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.




Qualifications, Skills/Experience & Personal Attributes

  • Diploma Culinary Art
  • Minimum 3 years’ experience in similar role
  • Proven experience in working within the food industry as a commis chef or relevant roles
  • Working knowledge of commis chef techniques and the cold kitchen process
  • Creative ability with Artistic skill of making cold kitchen products and other different salads and juices
  • Keen attention to details
  • Team working

Working conditions

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with certificates not later than 23rd May 2024 via the mail: Thadee.gatabazi@mantiscollection.com CC: Daniel.nsengiyera@mantiscollection.com

Talent & Culture Manager

Click here to visit the website source











Senior Policy Enabling Environment Specialist at J.E. Austin Associates, Inc: Deadline: 14-06-2024

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Terms of Reference

TITLE: Senior Policy Enabling Environment Specialist

PERIOD OF PERFORMANCE: 1 year (with the possibility of extension based on performance and funding availability)

LOCATION: Kigali- Rwanda at the Feed the Future Rwanda Kungahara Wagura Amasoko

PROJECT DESCRIPTION

The United States Agency for International Development (USAID)/Rwanda’s Economic Growth Office, through the Feed the Future Rwanda Kungahara Wagura Amasoko supports Rwanda’s efforts to boost economic growth inclusively and sustainably by increasing the export of high-value agricultural products. Targeted high-value agricultural value chains include coffee, tea, horticulture and spices, livestock products (dairy and hides), and other emerging value chains (e.g., stevia, essential oils) within the districts of Bugesera, Kayonza, Ngoma, Gatsibo, Burera, Gakenke, Nyamagabe, Nyamasheke, Karongi, Rutsiro, Ngororero, Rubavu and Nyabihu.

Using a market systems approach, Kungahara Wagura Amasoko works with and through the Government of Rwanda (GOR), the private sector and civil society organizations to achieve the above goal by implementing the two following strategic objectives: (i) facilitate inclusive and resilience-focused policy reforms that promote agricultural export growth using evidence-based analysis and strengthen advocacy capacity of the private sector organizations, and (ii) support local actors (government and private sector) to attract, mobilize and direct public and private financing resources and/or investment towards increased agriculture and food exports. J.E. Austin Associates, Inc (JAA) is a subcontractor to RTI International leading objective 1.


JOB SUMMARY

The Senior Policy Enabling Environment Specialist is part of the team that is implementing Objective 1 (Facilitate inclusive and resilience-focused policy reforms that promote agricultural export growth using evidence-based analysis and strengthened advocacy capacity of the private sector organizations). This position will be responsible for understanding how public policies and practices affect high value agriculture export promotion and investment schemes and the overall agri-business climate in Rwanda through identifying policy constraints affecting the agriculture export industry, access to finance and investment. The successful candidate will collaborate with GOR institutions and private sector actors including exporters, business associations, financial sector players, as well as women, youth and persons with disabilities groups to increase their capacities to improve the enabling environment for increased competitiveness of domestic and high value agriculture export commodities. The Senior Enabling Environment Specialist will identify barriers to Rwanda’s high value agriculture exports and issues that require policy, legal and regulatory reforms in order to improve enabling business environment. The role of the Senior Policy Enabling Environment Specialist is to design or redesign policies which make the entire export, business enabling environment and private sector investment process more effective, efficient and more competitive.

In addition to specific project responsibilities, the Senior Policy Enabling Environment Specialist will provide technical assistance and strategic advice for high value agriculture business enabling environment and policy and institutional development issues for the duration of the project. S/he will also manage the project’s enabling environment and policy STTA staff and consultants.

The Senior Policy Enabling Environment Specialist will report to the Deputy Chief of Party.


Duties and Responsibilities

  • Work with project government and private sector partners to identify, prioritize and analyse gaps in existing policies, regulations, guidelines and procedures that are constraining agriculture exports.
  • Assist reforms in policies, regulations, guidelines and procedures related to agriculture exports through project activities to provide technical assistance to government and private sector partners.
  • Strengthen the institutional capacity of GOR institutions to modernize the regulatory and policy environment and improve implementation of policies, regulations, guidelines and procedures to promote investment and increase high value agriculture exports.
  • Support the implementation of legal and regulatory reforms in the areas of trade, access to private land, tax, foreign direct investment, public private partnership, certification system, environmental regulations, and economic resilience.
  • Strengthen the advocacy capacity of the private sector associations/organizations to lead the dialogue process, gather evidence, analyse data to build evidence for policy recommendations, and advocate for reform on behalf of their members.
  • Strengthen Agri-PPD platforms to generate evidence-based policy through active participation of private sector organizations.
  • Manage short term consultants as assigned by Deputy Chief of Party.
  • Develop project reports and other written reports, communications, and materials.


Minimum Required Education and Experience

  • A master’s degree in a relevant field of study such as policy development, rural and agricultural development, agricultural economics, agribusiness and/ or development economics, and social science or related field.
  • At least eight years of progressively increasing responsibility in managing diverse teams and operational functions including policy development and reforms facilitation, national public-private partnerships development, and adaptive programming for activities of similar scope, size and complexity or
  • A bachelor’s degree in a relevant field of study such as policy development, rural and agricultural development, agricultural economics, agribusiness and/ or development economics, and social science or related field. At least ten years of progressively increasing responsibility in managing diverse teams and operational functions including policy development and reforms facilitation, national public-private partnerships development, and adaptive programming for activities of similar scope, size and complexity. Demonstrated experience in creating and maintaining effective working relations with government officials, private sector umbrella organizations, stakeholders and local CSOs.
  • At least five years of experience working in related fields in Rwanda.
  • Rwanda citizenship, with knowledge of Kinyarwanda as well as in-depth knowledge of the local operating environment in Rwanda.

Duration and Location: This is a full-time position based in Kungahara Wagura Amasoko, Rwanda. The initial contract duration is 1 year, with the possibility of extension based on performance and funding availability.

How to Apply: Interested candidates should send their CVs and Cover Letter to to Adedasola Adeniyi at aadeniyi@jeaustin.com by June 14th, 2024. Applications will be reviewed on a rolling basis until the position is filled. Candidates are highly encouraged to apply ahead of the deadline.











Itangazo rya cyamunara y`ibinyabiziga byafatiwe mubikorwa (Operations) binyuranye bya Polisi y`igihugu

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Ibicishije kurukuta rwayo rwa X, Polisi  y`igihugu yamenyesheje abantu bose ko hari cyamunara y`ibinyabiziga birengeje amezi 3 bifatiwe mubikorwa (Operations) binyuranye. Reba gahunda yose mu itangazo rikurikira:

Image

Kanda hano usome iri tangazo kurukuta rwa X rwa Polisi










Nutrition at Save the Children | Mugombwa :Deadline: 02-06-2024

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JOB DESCRIPTION

INTRODUCTION 

 Save the Children has been working in Rwanda since 1994 in partnership with the Government of Rwanda (GoR) and local stakeholders to promote a bright future for children. We has experience working in all 30 districts across the country. The main areas of focus are education, child protection, child rights governance and health and nutrition in humanitarian and development contexts.


ROLE PURPOSE

Under the guidance of the Nutrition Supervisor, the Nutrition Intern will be Responsible for the delivery of a high-quality, efficient nutrition service to clients and implementing the nutrition component to the holistic care including nutrition assessment and promotion of healthy eating habits by suggesting diet modifications.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.


QUALIFICATIONS

  • At least diploma in Nutrition or Public Health or equivalent (nursing/medical qualification commensurate with experience).

EXPERIENCE AND SKILLS
Essential

  • Previous experience in maternal, IYCF and CMAM is required.
  • Experience in conducting nutrition assessments is highly desired.
  • Experience in representation and interaction with parents or caregivers.
  • Good training and facilitation skills
  • Strong networking skills
  • Report writing skills in English is required.
  • Significant experience in nutrition

Desirable 

  • Prior experience in humanitarian settings is considered a significant asset
  • Experience in conducting nutrition assessments is highly desired.
  • Experience in representation and interaction with parents or caregivers.


CHILD SAFEGUARDING: 
This position is on Child Safeguarding- Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ANTI-HARASSMENT POLICY
We are committed to ensuring a safe working environment for all those who work for us and for all those who come into contact with our staff and representatives, including children and members of the communities with whom we work.

SCI takes a zero-tolerance approach to sexual harassment and any other conduct that is discriminatory or disrespectful to others.
We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

*Note that only shortlisted candidates will be contacted. *
*Disclaimer: Save the Children International does not charge any kind of fee at whichever stage of the recruitment process. 


ABOUT US

The Organization
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.


Application Information:

Application link: Click here to apply

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Click here for more details & Apply











Data Entry Personnel at Nziza Organization | Kigali : Deadline: 25-05-2024

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Terms of Reference (TOR) for Data Entry Personnel at the Nyanza Visitor Centre

1. General Information

1.1 NZIZA NGO

NZIZA Non-Governmental Organization (NGO) as a catalyst for transformative change within Rwanda’s vibrant tourism sector aspires to join other public and private institutions in redefining and positioning Rwanda as the foremost cultural tourism destination. Central to this vision is an unwavering dedication to inclusivity, ensuring that every visitor enjoys authentic and enriching experiences. By fostering an environment that celebrates diversity, NZIZA is steadfast in its pursuit of providing unparalleled cultural encounters for all.

Building upon collaborative efforts, NZIZA NGO has formalized its commitment through a Memorandum of Understanding (MOU) with the District of Nyanza. This agreement entrusts NZIZA NGO with the oversight and management of the Tourist Information Centre in Nyanza, further solidifying its role as a key player in the region’s tourism landscape. Embracing the principles of equality and diversity, NZIZA NGO proudly declares itself an equal opportunity employer.

With a vision for a gender-balanced working environment, NZIZA NGO actively seeks to enhance inclusivity, by welcoming staff members with disabilities. This commitment underscores the organization’s belief that a diverse team fosters innovation, creativity, and an enriched experience for both employees and visitors alike.


1.2 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government. Nyanza Tourism Information Centre is aimed at implementing the Nyanza Tourism Destination Management Plan with the following general and specific objectives:

1.3 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government.


1.4 Stakeholders Involved in the Promotion of Tourism Sector in Nyanza District 077801

Rwanda Cultural Heritage Academy (RCHA)

RCHA is a government institution with the main objective to preserve and promote the Rwandan language, culture, and historical heritage. It coordinates and promotes activities related to culture and creative activities. With the overall mandate to manage all national museums and heritage sites around the country, the academy is currently the core stakeholder in promoting cultural tourism in Nyanza and other parts of the country, with the aim of national economic development.

Rwanda Development Board (RDB)

RDB is a government institution set up by merging government institutions responsible for the entire investor experience under one roof. This includes key agencies responsible for business registration, investment promotion, environmental clearances, privatization, and specialist agencies that support the priority sectors of ICT, Tourism and small and medium enterprises (SMEs), and human capacity development in the private sector. RDB, in partnership with the RCHA, has been much involved in the development of the heritage sites, especially their signalization (both directional and informative).


Private Sector (Rwanda Chamber of Tourism, Rwanda

The Rwanda Chamber of Tourism (RCOT) is one of the 10 professional chambers that currently exist under the umbrella of the Private Sector Federation (PSF) with a mandate of enhancing business opportunities through effective lobbying and advocacy for the tourism and hospitality industry in Rwanda. RCOT, in particular the Rwanda Hospitality Association (RHA), has been involved in the capacity building and coordination of its members to offer quality services to tourists. Apart from the RHA, other private sector stakeholders are to be involved in the marketing and promotion of this destination. This includes, amongst others, potential private investors, transport, retailers in different services used by tourists, the private museum, Rwanda Tours and Travel Association, Rwanda Safari Guides Association, and the Community-Based Tourism Association.

Development Partners

The districts work together with a variety of development partners on several projects. The districts have been and will continue to collaborate with various development partners in the execution of a destination management plan in the tourism sector. The development partners’ experts will provide technical support to the consultant in completing the specified duties.


Training Institutions

Training and skills development is key to ensuring that business has the necessary human resources to run successful businesses. There are several TVET schools as well as private training institutions which are key stakeholders to developing local destinations.

Local Government

The local government plays a crucial role in the development of tourism in their daily work. They are responsible for creating an environment that is conducive to tourism planning, promoting, and regulating tourism. Nyanza District local authorities are taking the lead in working to promote their destinations as tourists’ destination and create marketing campaigns to attract visitors. Additionally, the district local authorities will strive to provide support for local businesses through strategies that encourage tourism.


Stakeholders Coordination and Collaboration

Stakeholder coordination and collaboration are essential for the development and promotion of the destination.

1.5. Timeframe of the Assignment

The Data Entry personnel is expected to be for a term of three (3) months.

1.6. Key responsibilities

The Nyanza Visitor Centre is in search of a competent Data Entry Personnel to work closely with the archivist in cataloguing and uploading archives to the Visitor Centre Archives Database. This position is crucial in preserving and organizing historical records related to the heritage site.

The Data Entry Personnel will be responsible for the following:

  1. Collaborating with the archivist to understand the cataloguing system and database structure.
  2. Entering data accurately and efficiently into the Visitor Centre Archives Database.
  3. Assisting the archivist in sorting and organizing physical archives before data entry.
  4. Verifying and correcting data discrepancies as necessary.
  5. Ensuring that all data entry activities align with established standards and guidelines.
  6. Working closely with the archivist to prioritize archives for digitization based on relevance and preservation needs.
  7. Uploading digitized archives into the Visitor Centre Archives Database.
  8. Maintaining confidentiality and integrity of archival materials during the data entry process.


1.7. Deliverables

The Data Entry Personnel will be expected to deliver:

  1. Accurate and organized data entries into the Visitor Centre Archives Database.
  2. Regular updates on the progress of data entry activities.
  3. Collaboration with the archivist in prioritizing and digitizing archival materials.

1.8. Eligibility Criteria

1.8.1. Qualification Requirements for the Applicant

  • The ideal candidate should possess the following qualifications and experience:
  • Proven experience in data entry and database management.
  • Attention to detail and accuracy in data input.
  • Basic knowledge of archival principles and practices.
  • Familiarity with archival cataloguing systems and standards.
  • Ability to work independently and collaboratively with the archivist.
  • Proficiency in English or French, both spoken and written is a plus.


1.9. Application Process

Submissions of Offer

Interested applicants should send in all their documents above to info@nziza.org. The application deadline is 25th May 2024. Shortlisted candidates will be contacted for interviews, and the successful candidate is expected to report on duty from 3rd June, 2024. Please include “Visitor Centre Data Entry Personnel Application” in the email subject line.

NZIZA NGO is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Only shortlisted candidates will be contacted for further assessments and interviews.

With the right subject line when applying, you’ll be sure that your application is placed in the appropriate folder to be seen in a timely manner. If not, you may be considered as disqualified.

Click here to visit the website source











Receptionist at Nziza Organization | Kigali :Deadline: 25-05-2024

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Terms of Reference (TOR) for a Receptionist at the Nyanza Visitor Centre

1. General Information

1.1 NZIZA NGO

NZIZA Non-Governmental Organization (NGO) as a catalyst for transformative change within Rwanda’s vibrant tourism sector aspires to join other public and private institutions in redefining and positioning Rwanda as the foremost cultural tourism destination. Central to this vision is an unwavering dedication to inclusivity, ensuring that every visitor enjoys authentic and enriching experiences. By fostering an environment that celebrates diversity, NZIZA is steadfast in its pursuit of providing unparalleled cultural encounters for all.

Building upon collaborative efforts, NZIZA NGO has formalized its commitment through a Memorandum of Understanding (MOU) with the District of Nyanza. This agreement entrusts NZIZA NGO with the oversight and management of the Tourist Information Centre in Nyanza, further solidifying its role as a key player in the region’s tourism landscape. Embracing the principles of equality and diversity, NZIZA NGO proudly declares itself an equal opportunity employer.

With a vision for a gender-balanced working environment, NZIZA NGO actively seeks to enhance inclusivity, by welcoming staff members with disabilities. This commitment underscores the organization’s belief that a diverse team fosters innovation, creativity, and an enriched experience for both employees and visitors alike.


1.2 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government. Nyanza Tourism Information Centre is aimed at implementing the Nyanza Tourism Destination Management Plan with the following general and specific objectives:

1.3 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government.

1.4 Stakeholders Involved in the Promotion of Tourism Sector in Nyanza District 077801

Rwanda Cultural Heritage Academy (RCHA)

RCHA is a government institution with the main objective to preserve and promote the Rwandan language, culture, and historical heritage. It coordinates and promotes activities related to culture and creative activities. With the overall mandate to manage all national museums and heritage sites around the country, the academy is currently the core stakeholder in promoting cultural tourism in Nyanza and other parts of the country, with the aim of national economic development.


Rwanda Development Board (RDB)

RDB is a government institution set up by merging government institutions responsible for the entire investor experience under one roof. This includes key agencies responsible for business registration, investment promotion, environmental clearances, privatization, and specialist agencies that support the priority sectors of ICT, Tourism and small and medium enterprises (SMEs), and human capacity development in the private sector. RDB, in partnership with the RCHA, has been much involved in the development of the heritage sites, especially their signalization (both directional and informative).

Private Sector (Rwanda Chamber of Tourism, Rwanda

The Rwanda Chamber of Tourism (RCOT) is one of the 10 professional chambers that currently exist under the umbrella of the Private Sector Federation (PSF) with a mandate of enhancing business opportunities through effective lobbying and advocacy for the tourism and hospitality industry in Rwanda. RCOT, in particular the Rwanda Hospitality Association (RHA), has been involved in the capacity building and coordination of its members to offer quality services to tourists. Apart from the RHA, other private sector stakeholders are to be involved in the marketing and promotion of this destination. This includes, amongst others, potential private investors, transport, retailers in different services used by tourists, the private museum, Rwanda Tours and Travel Association, Rwanda Safari Guides Association, and the Community-Based Tourism Association.

Development Partners

The districts work together with a variety of development partners on several projects. The districts have been and will continue to collaborate with various development partners in the execution of a destination management plan in the tourism sector. The development partners’ experts will provide technical support to the consultant in completing the specified duties.

Training Institutions

Training and skills development is key to ensuring that business has the necessary human resources to run successful businesses. There are several TVET schools as well as private training institutions which are key stakeholders to developing local destinations.

Local Government

The local government plays a crucial role in the development of tourism in their daily work. They are responsible for creating an environment that is conducive to tourism planning, promoting, and regulating tourism. Nyanza District local authorities are taking the lead in working to promote their destinations as tourists’ destination and create marketing campaigns to attract visitors. Additionally, the district local authorities will strive to provide support for local businesses through strategies that encourage tourism.


Stakeholders Coordination and Collaboration

Stakeholder coordination and collaboration are essential for the development and promotion of the destination.

1.5. Timeframe of the Assignment

The position is a full-time role, and the selected candidate will initially undergo a three-month probationary period. Upon successful completion of the probationary period, the candidate will be offered a one-year employment contract.

1.6. Key responsibilities

The Nyanza Visitor Centre is seeking a qualified and customer-oriented Receptionist to manage front desk operations. The receptionist will play a crucial role in providing a positive and welcoming experience for visitors to the heritage site.

The Receptionist will be responsible for the following:

  1. Receive and welcome visitors in a courteous and professional manner.
  2. Providing information about Nyanza and other destinations heritage sites, exhibits, and activities to visitors.
  3. Managing phone calls, emails, and inquiries effectively and directing them to the appropriate personnel.
  4. Handling ticket sales and providing assistance with any visitor-related transactions.
  5. Coordinating with other departments to ensure smooth visitor flow and resolve any issues promptly.
  6. Maintaining cleanliness and orderliness at the reception area.
  7. Keeping track of visitors statistics,
  8. Provide information about Nyanza attractions and accommodations,
  9. Provide regular reports to the management team,
  10. Collaborate with other staff members to ensure a cohesive and positive visitors’ experience.


1.7. Eligibility Criteria

1.7.1. Qualification Requirements for the Applicant

The ideal candidate should possess the following qualifications and experience:

  • Previous experience in a customer service or receptionist role.
  • Excellent communication and interpersonal skills.
  • Proficiency in handling phone systems and office equipment.
  • Strong organizational and multitasking abilities.
  • Knowledge of the heritage site and local attractions is a plus.
  • Manage all accounting transactions.
  • Handle monthly, quarterly and annual closings.
  • Prepare short time budget for a petty cash
  • Ensure timely bank payments.
  • Compute taxes and prepare tax returns.
  • Ability to remain calm and professional in high-pressure situations.
  • Proficiency in English or French, both spoken and written is a plus.

1.8. Application Process

Interested candidates are invited to submit the following documents to info@nziza.org

  • Certificate in tourism and hospitality
  • Curriculum Vitae (CV) highlighting relevant guiding experience and qualifications.
  • Cover Letter outlining their qualifications and motivation for the role.
  • Portfolio of tour companies or attractions previously engaged in (if available).
  • Contact information for at least two professional references.


Submissions of Offer

Interested applicants should send in all their documents above to info@nziza.org. The application deadline is 25th May 2024. Shortlisted candidates will be contacted for interviews, and the successful candidate is expected to report on duty from 3rd June, 2024. Please include “Visitor Centre Receptionist Application” in the email subject line.

NZIZA NGO is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Only shortlisted candidates will be contacted for further assessments and interviews.

With the right subject line when applying, you’ll be sure that your application is placed in the appropriate folder to be seen in a timely manner. If not, you may be considered as disqualified.











Web Developer at Nziza Organization | Kigali :Deadline: 25-05-2024

0

Terms of Reference (TOR) for Web Developer at the Nyanza Visitor Centre

1. General Information

1.1 NZIZA NGO

NZIZA Non-Governmental Organization (NGO) as a catalyst for transformative change within Rwanda’s vibrant tourism sector aspires to join other public and private institutions in redefining and positioning Rwanda as the foremost cultural tourism destination. Central to this vision is an unwavering dedication to inclusivity, ensuring that every visitor enjoys authentic and enriching experiences. By fostering an environment that celebrates diversity, NZIZA is steadfast in its pursuit of providing unparalleled cultural encounters for all.

Building upon collaborative efforts, NZIZA NGO has formalized its commitment through a Memorandum of Understanding (MOU) with the District of Nyanza. This agreement entrusts NZIZA NGO with the oversight and management of the Tourist Information Centre in Nyanza, further solidifying its role as a key player in the region’s tourism landscape. Embracing the principles of equality and diversity, NZIZA NGO proudly declares itself an equal opportunity employer.

With a vision for a gender-balanced working environment, NZIZA NGO actively seeks to enhance inclusivity, by welcoming staff members with disabilities. This commitment underscores the organization’s belief that a diverse team fosters innovation, creativity, and an enriched experience for both employees and visitors alike.


1.2 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government. Nyanza Tourism Information Centre is aimed at implementing the Nyanza Tourism Destination Management Plan with the following general and specific objectives:


1.3 Context

About Nyanza District

Nyanza District is a cultural tourism destination in Rwanda, known for its public museums, heritage sites, and cultural trails. It aims to become a cultural and historical tourism hub, fully functional with international competitiveness. Key stakeholders include the Rwanda Cultural Heritage Academy (RCHA), Rwanda Development Board (RDB), private sector, development partners, training institutions, and local government.

1.4 Stakeholders Involved in the Promotion of Tourism Sector in Nyanza District 077801

Rwanda Cultural Heritage Academy (RCHA)

RCHA is a government institution with the main objective to preserve and promote the Rwandan language, culture, and historical heritage. It coordinates and promotes activities related to culture and creative activities. With the overall mandate to manage all national museums and heritage sites around the country, the academy is currently the core stakeholder in promoting cultural tourism in Nyanza and other parts of the country, with the aim of national economic development.


Rwanda Development Board (RDB)

RDB is a government institution set up by merging government institutions responsible for the entire investor experience under one roof. This includes key agencies responsible for business registration, investment promotion, environmental clearances, privatization, and specialist agencies that support the priority sectors of ICT, Tourism and small and medium enterprises (SMEs), and human capacity development in the private sector. RDB, in partnership with the RCHA, has been much involved in the development of the heritage sites, especially their signalization (both directional and informative).

Private Sector (Rwanda Chamber of Tourism, Rwanda

The Rwanda Chamber of Tourism (RCOT) is one of the 10 professional chambers that currently exist under the umbrella of the Private Sector Federation (PSF) with a mandate of enhancing business opportunities through effective lobbying and advocacy for the tourism and hospitality industry in Rwanda. RCOT, in particular the Rwanda Hospitality Association (RHA), has been involved in the capacity building and coordination of its members to offer quality services to tourists. Apart from the RHA, other private sector stakeholders are to be involved in the marketing and promotion of this destination. This includes, amongst others, potential private investors, transport, retailers in different services used by tourists, the private museum, Rwanda Tours and Travel Association, Rwanda Safari Guides Association, and the Community-Based Tourism Association.


Development Partners

The districts work together with a variety of development partners on several projects. The districts have been and will continue to collaborate with various development partners in the execution of a destination management plan in the tourism sector. The development partners’ experts will provide technical support to the consultant in completing the specified duties.

Training Institutions

Training and skills development is key to ensuring that business has the necessary human resources to run successful businesses. There are several TVET schools as well as private training institutions which are key stakeholders to developing local destinations.

Local Government

The local government plays a crucial role in the development of tourism in their daily work. They are responsible for creating an environment that is conducive to tourism planning, promoting, and regulating tourism. Nyanza District local authorities are taking the lead in working to promote their destinations as tourists’ destination and create marketing campaigns to attract visitors. Additionally, the district local authorities will strive to provide support for local businesses through strategies that encourage tourism.


Stakeholders Coordination and Collaboration

Stakeholder coordination and collaboration are essential for the development and promotion of the destination.

1.5. Timeframe of the Assignment

The Web Developer position is expected to be for a term of one (1) month.

1.6. Key responsibilities

The Nyanza Visitor Centre is seeking the services of a skilled and experienced web developer to create a dynamic and visually appealing website. The website will serve as a key platform to showcase the heritage site, coordinate with the graphics designer for visual elements, and enhance the online presence of the Nyanza Visitor Centre. The web developer will work collaboratively with the graphics designer to ensure a seamless integration of design elements. The objective is to deliver a Google search engine and mobile optimized site linked to the Royal Nyanza official site, with a user-friendly Content Management System (CMS) for easy updates.

The Web Developer will be responsible for the following:

  1. Collaborating with the graphics designer to implement visually appealing and brand-aligned design elements.
  2. Developing a Google search engine optimized website linked to the Royal Nyanza official site.
  3. Designing and implementing a user-friendly CMS for easy content updates.
  4. Choosing appropriate technologies for website development, considering options such as Vanilla JavaScript, HTML, and CSS, or cutting-edge frameworks like AngularJS or Express JS for JavaScript, and Bootstrap or Foundation for layout.
  5. Ensuring the website is optimized for all devices and browsers.
  6. Creating dedicated pages for the introduction of the Visitor Centre, Destination Management Organization, Gift Shop, Hotels, Heritage Sites and Activities.
  7. Providing regular updates on project progress and addressing any feedback or modifications promptly.


1.7. Deliverables

The Web Developer will be expected to deliver:

  1. A visually appealing and brand-aligned website.
  2. A Google search engine optimized website linked to the Royal Nyanza official site.
  3. A user-friendly Content Management System for easy updates.
  4. Dedicated pages for the Visitor Centre, Destination Management Organization, Gift Shop, Hotels, and Activities.

1.8. Eligibility Criteria

1.8.1. Qualification Requirements for the Applicant

The ideal candidate should possess the following qualifications and experience:

  • Proven experience in web development with a strong portfolio of previous projects.
  • Familiarity with SEO best practices and strategies.
  • Proficiency in Vanilla JavaScript, HTML, and CSS, or expertise in popular frameworks like AngularJS or Express JS for JavaScript, and Bootstrap or Foundation for layout.
  • Experience in graphics design will be considered a plus.
  • Proficiency in English or French, both spoken and written is a plus.


1.9.  Application Process

Interested candidates should submit their detailed technical and financial proposals, including a portfolio of previous relevant work.

Submissions of Offer

Interested applicants should send in all their documents above to info@nziza.org. The application deadline is 25th May 2024. Shortlisted candidates will be contacted for interviews, and the successful candidate is expected to report on duty from 3rd June, 2024. Please include “Visitor Centre Web Developer Application” in the email subject line.

NZIZA NGO is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Only shortlisted candidates will be contacted for further assessments and interviews.

With the right subject line when applying, you’ll be sure that your application is placed in the appropriate folder to be seen in a timely manner. If not, you may be considered as disqualified.











Retail Supervisor at Bboxx Capital Rwanda | Kigali : Deadline: 24-05-2024

0

Job Description 

Position name

Retail supervisor

Reporting to

Retail Area Manager

Position supervises

Shop Manager, Shop technicians

Job grade

Department

Retail and sales




Job Purpose (summary)

The Retail Supervisor: As a Retail Supervisor you will be driving the key metrics of a shop, grow shop sales and portfolio, by ensuring acquisition of quality customers, run sales, installation, and repossession to ensure a good portfolio hence good collection rate. You will have the opportunity to build and manage a network of Retail agents a cross designated territory you’ll be operating in, technicians and one shop manager. This is an opportunity given to very strong performers to build up the skills of a manager and later move up in the organization.

Key Responsibilities

  • Drive the shop towards profitability by meeting sales and Cash collection rate targets Month on Month plus making sure default rate is kept below the target.
  • Create and maintain an incredible sales team.
  • Meet the sales objectives through careful planning and motivating your team.
  • Meet the technician target through a laser focus on efficiency.
  • Meet the operational standard we expect at the shop.


Tasks

  • Hiring sales agents who are very effective sellers and good representative of BBOXX
  • Training sales agents to offer an incomparable customer service.
  • Managing the schedule of sales agents and motivating them to reach new heights.
  • Supporting and coaching Retail agents in the field when needed (e.g. group presentation)
  • Monitoring their performance against objectives and taking necessary actions.
  • Organizing the Retail agent network geographically
  • Responsible for shop technician’s performance.
  • Managing the schedule of shop technicians and motivating them to reach new heights.
  • Assignment and communicate sectors to shop technicians with the aim of distributing evenly customers from different sectors but also taking into sectors proximity to be cost effective.
  • Monitoring their performance against objectives and take necessary actions.
  • Responsible to implement marketing strategy in coordination with Retail Area Manager
  • Responsible for the day-to-day operations at the shop.
  • Supervise the Shop Manager, organize shop workflow for example stock management.
  • Report to the Retail Area Manager about the shop performance on daily basis vs it’s daily run rate.
  • Education Qualifications & Skills
  • Have a university diploma and 3 years’ working experience in sales.
  • Have prior experience in sales management, we are not looking for the “striker” of a football.
  • team but for the head coach.
  • Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns.
  • Be proficient with the Microsoft Office product e.g. word, excel and power point.


Desired skills include:

  • Ability and desire to sell.
  • Excellent communication skills
  • A positive, confident, and determined approach
  • Resilience and the ability to cope with rejections.
  • A high degree of self- motivation and ambition to deliver results.
  • The skills to work both independently and as part of a team.
  • Capacity to flourish in a competitive environment
  • You are committed to amazing customer experiences – going the extra mile for the customer.

Interested candidates should send application no later than 24th May 2024 via email at careers.rwanda@bboxx.co.uk.

Click here for more details & Apply











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