Job responsibilities

2. Research  Participate in research proposals implementation trough data collection and entry for analysis,  Participate in the elaboration of research protocols.  Participate in research activities aiming at solving community problems  Participate in publishing research results at national, regional and international levels

3. Community Outreach  Participate in dissemination of research findings to relevant stakeholders  Conduct research projects which may lead to PhD studies  Participate in organizing national scientific conferences

4. Consultancy  Conduct consultancy activities in his area of specialization  Compete successfully for income generating consultancies 5. Relevant

Qualifications

1. Recent graduates within the last three (3) years with a Bachelor’s degree with honors (First Class, Upper Second Division, or 70% marks and above) in English as foreign/second language, or Communication studies, or Language and Literature, or English language Education, or English Linguistics or Literature or English and French.

7. Required documents

• Copy of National Identity Card • Copy of degree certificate and degree equivalence in case the degree was obtained from outside Rwanda • Resume/CV • Any other evidences to support the applicant’s information related to the position requirements

ROLE PURPOSE:

You are primarily responsible for facilitating a positive learning environment and promoting the academic success of all students. You should demonstrate high standards of professional practice and quality of teaching, especially in the classroom, clubs, and sports. You must devise comprehensive, dynamic work and lesson plans, to challenge students and promote engagement. Additionally, you should pay attention to each student’s performance and provide additional support when necessary to ensure each student can thrive.

KEY AREAS OF ACCOUNTABILITY :

Roles and Responsibilities:

• Planning, preparing, and delivering lessons to all students in the class.
• Teaching according to the individual and group students’ educational needs, abilities, and achievements.
• Providing guidance and advice to students on educational and social matters and their further education and future careers; providing information on sources of more expert advice
• Participating in in-service education and training courses, continuing professional development (CPD) opportunities, and participating in action research exercises.
• Prepare schemes of work by following the National Curriculum guidelines and requirements and submit them to the Head of departments at the beginning of the academic year.
• Plan and supervise class lessons, projects, field trips, experiments, or other experiential activities. Incorporate technology into class lessons as frequently as possible.
• Establish and enforce classroom expectations and take appropriate action when disciplinary intervention is required.
• Administer assessments according to High Order Thinking of Bloom’s Taxonomy to promote generic competencies as CBC highlighted them and interpret results to determine students’ strengths and areas of need. Follow up with students who are under- performing to plan for improvement.
• Maintain organized and complete records of student performance, including attendance, grades, timeliness, and engagement.
• Meet with parents and guardians to discuss their children’s progress and to determine their priorities for their children.
• Teach according to the educational needs, capability, and achievements of students and maintain flexibility to ensure students at all levels can be successful.
• Serve as an advisor to a small group of assigned students. Provide advice and guidance to students on social, educational, or career-related matters.
• Communicate, consult, and cooperate with the whole staff to promote the success of each student.
• Review and evaluate one’s own teaching and learning strategies, methodologies, and programs in line with the Rwanda National Curriculum guidelines.
• Ensure the optimum use of equipment used during lessons and see to its regular service and maintenance.
• Participate and mentor co-curricular activities such as clubs, sports, student organizations, and academic contests
  
  
  

Safeguarding

As a teacher, you will hold a key position within the organization, being responsible for the effective delivery of the national curriculum, using diversified and student centred methodologies and practices, in line with our mission and values. In this role, safeguarding is of utmost importance, and GGAST operates a zero tolerance policy to anyone who violates our safeguarding and child protection policies, procedures and protocols.

We are committed to ensuring the safety and protection of children, and we expect all employees, partners, and stakeholders to share this commitment. As a teacher, you will be responsible for fostering a culture of safeguarding in the school, ensuring that appropriate policies, procedures, and practices are reflected and represented, playing a key role to prevent abuse, exploitation, and harm.

You will be expected to lead by example, demonstrating and promoting the highest standards of safeguarding within the organization.

(Values in Practice)

Accountability:

Held accountable to deliver on their responsibilities.

Ambition:

• Sets ambitious and challenging goals for themselves and their students, takes responsibility for their own personal development and encourages their students to do the same.
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their students, colleagues, and external partners and supporters where necessary.
• Values diversity and sees it as a source of competitive strength.

Creativity:

• Develops and encourages new and innovative solutions to teaching and learning, responding to the needs of the students.

Integrity:

• Honest, encourages openness and transparency; demonstrates the highest levels of integrity; lives out Gashora values, vision, and mission in all areas.
  
  
  

QUALIFICATIONS

• Bachelor’s degree in science with Education (Physics-Mathematics or Physics-Chemistry).
• Postgraduate qualifications in education are an advantage.

EXPERIENCE AND SKILL

• Experienced (5) years + educator, who has held teaching positions in reputable schools.

• At least five (5) years of experience teaching in a diversified and student-centred teaching and learning environment.
• Experience in working as part of a faculty to design cross cutting schemes of work and lesson plans, that promote excellence and support students to reach their full potential in all areas of their academic and social development.
• Demonstrable understanding of key trends and developments in national and international education.
• Demonstrable ability to lead and develop high calibre students from a range of socio-economic backgrounds.
• Strong record of accomplishment in developing high performing learners and creating classroom environments, that encourage leadership and peer review approaches to learning.
• Ability to manage and motivate self and others.
• Innovative approach to teaching and learning as demonstrated by a broad range of adaptable teaching styles and methods.
• Experience (5+ Years) and knowledge of the education context in the East Africa Region, and possesses high proficiency of English (speaking, reading and writing).
• Commitment to the GGAST vision, principles, mission, and values.
  
  
  

Equal Opportunities

The role holder is required to carry out the duties in accordance with the Gashora’s policies, procedures, and protocols.

How to Apply:

If you are passionate about education and empowering young women in STEM, we would love to hear from you! Please submit your application, which should include an updated CV, cover letter, and a minimum of two references, by April 9, 2025, to jobs@rwandagirlsinitiative.org

Click here to visit the website source

Job Opportunity: Local Peace Advisor (LOPA) – Prison Fellowship Rwanda

 Position: Local Peace Advisor (LOPA)
 Location: Kirehe
 Contract Type: 9 Months contract/ April until 31^st December 2025 (renewable based on performance and funding)
 Reporting to: Director of Programs
 Expected Start Date: 8^th April 2025

About Prison Fellowship Rwanda

Prison Fellowship Rwanda (PFR) is a non-profit organization working with the government of Rwanda and both local and international organizations to foster peacebuilding, unity, reconciliation, mental health and psychosocial support, access to justice, crime prevention, human rights promotion, and socio-economic empowerment of vulnerable people in Rwanda in the wake of the 1994 genocide against the Tutsi and its aftermath.

Prison Fellowship Rwanda was founded on 01/07/1995, affiliated with Prison Fellowship International in 1997, and officially registered and recognized by Ministerial Order No. 037/17 of 23/10/2002 by the Ministry of Justice as a non-profit organization, with its registration published in the Official Gazette of the Republic of Rwanda in 2002.

PFR envisions a society where unity, peace and justice reign and has a mission to contribute to the social transformation of vulnerable communities through peacebuilding, livelihood, justice, psychosocial and spiritual resilience interventions.

Prison Fellowship Rwanda, in partnership with GIZ Rwanda’s Civil Peace Service (ZFD) Refugee and Host Community program (for more information see here), is implementing a peacebuilding project focused on making high-quality MHPSS services available and used by members of refugee camps and host communities of Mahama refugee camp.

Prison Fellowship Rwanda will achieve this through capacity-building of stakeholders and key persons within Mahama camp and host communities, particularly conducting training of trainers who will facilitate MHPSS services and promote peacebuilding. Additionally, PFR will contribute to knowledge sharing and joint advocacy with other partners operating within Mahama camp and host communities.

To support this initiative, Prison Fellowship Rwanda is hiring a Local Peace Advisor (LOPA) to oversee project management, implementation, coordination, reporting, capacity-building, and strategic advisory on MHPSS and peacebuilding.

Key Responsibilities

Project Management & Coordination

• Lead the overall planning, implementation, and monitoring of the peacebuilding and MHPSS transformative project.
• Ensure effective coordination between PFR, ZFD/GIZ, and key stakeholders.
• Conduct frequent field visits to Mahama and other refugee camps and other PFR’s project sites to oversee project implementation.
• Ensure the project is implemented in alignment with donor requirements and PFR’s strategic objectives and policies.
• Work closely with PFR’s program, MEL, and finance teams to ensure smooth project execution and timely reporting.
  
  
  

MHPSS Advisory

• Serve as PFR’s expert on MHPSS and peacebuilding
• Provide technical advice to promote MHPSS quality services and peaceful coexistence to refugee and host community from Mahama
• Support the design and adaptation of MHPSS interventions tailored for refugee and host communities.
• Analyze emerging trends, risks, and challenges related to MHPSS and peacebuilding, and provide recommendations for adaptive programming.
  
  
  

Capacity Building & Training Development

• Develop and adapt training modules and materials on MHPSS and peacebuilding.
• Organize and facilitate MHPSS and peacebuilding training sessions for PFR staff, local and opinion leaders, community trainers, and project beneficiaries.
• Provide ongoing technical support and coaching to the training of trainers (ToTs) who will facilitate ongoing MHPSS sessions and trainings in Mahama Refugee Camp and the host communities.

Reporting, Documentation & Learning

• Develop high-quality reports, success stories, and lessons learned for PFR and ZFD/GIZ.
• Collaborate with the MEL officer to conduct monitoring and evaluation (M&E) activities to assess the project impact.
• Document best practices and case studies for knowledge sharing and program improvement.
• Provide policy recommendations on integrating peacebuilding and MHPSS-transformative approaches into national frameworks.

 Liaison & Stakeholder Engagement

• Act as PFR’s primary liaison with ZFD/GIZ, ensuring effective communication and alignment with project goals.
• Strengthen partnerships with government agencies, refugee camp authorities, UNHCR, local peace organizations, and community leaders.
• Represent PFR in peacebuilding and MHPSS forums at local, national, and regional levels.
  
  
  

Required Qualifications & Experience

 Education:

• Master’s or Bachelor’s degree in Psychology, Peace and Conflict Studies, Social Sciences, or related fields.

 Experience:

• At least 5 years of experience in MHPSS and peacebuilding programming, preferably in an NGO, humanitarian, or development setting.
• Experience in training development, facilitation, and capacity building on MHPSS.
• Strong understanding of MHPSS and community-based peacebuilding.
• Experience working with refugee communities, youth, SGBV survivors, and local leaders is a strong advantage.

Skills & Competencies:

• Strong project management and coordination skills.
• Excellent training and facilitation skills, with the ability to engage diverse audiences.
• Strong writing and reporting skills, including donor reporting.
• Ability to work independently and travel frequently to the field.
• Excellent communication skills in English and Kinyarwanda (French is an asset).

What PFR Offers

• Competitive salary and benefits aligned with experience and qualifications.
• A dynamic and supportive work environment
• Opportunity to work with a dedicated team committed to the empowerment of vulnerable communities and refugees through MHPSS and peacebuilding interventions.
• Opportunities for professional growth and development, including capacity-building training and exposure to local and international peacebuilding practices.
  
  
  

How to Apply:

Interested candidates should submit the following:

  A cover letter (max 1 page) explaining why they are a suitable candidate.

 An updated CV with three professional references.

 Samples of past work (if available, such as reports, training modules, or publications).

 Degree, ID/passport and other certificates, recommendation letters from your previous employer.

 mention the title of the position “Local Peace Advisor” in the subject line of the email.

The application should be addressed to the Executive Director of Prison Fellowship Rwanda and the documents should be in one PDF format.

Send your application to: recruitment@pfrwanda.org 

Deadline for Applications: 31th March 2025 at 5pm sharp

Start Date: 8^th April 2024

Click here to visit the website source

JOB ADVERTISEMENT – PAYROLL OFFICER
Job Title: Payroll Officer
Reports to: Payroll Manager
Department: HR & Administration
Location: Kigali International Airport

Are you a detail-oriented payroll professional with a passion for accuracy, efficiency, and getting employees paid right on time, every time? Do you thrive in a fast-paced, dynamic environment where transformation and innovation are at the heart of what we do? If yes, then RwandAir’s HR Team wants YOU on board!

Job Purpose
You will be responsible for providing accurate and timely processing of RwandAir payroll. To provide a high-quality comprehensive payroll service, you will conduct audits and verify timekeeping records, manage deductions and overtime, and ensure salary payments comply with the regulatory framework.
As our Payroll Officer, you’ll play a crucial role in managing payroll operations, ensuring our employees receive timely, accurate, and compliant compensation as we scale up and transform into a nextgeneration airline.

Click here for more details

JOB ADVERTISEMENT – TALENT DEVELOPMENT ADMINISTRATOR
Job Title: Talent Development Administrator
Reports to: Talent Development Manager
Department: HR & Administration
Location: Kigali International Airport
Are you passionate about helping people grow, creating learning opportunities, and shaping careers? Do you thrive in a fast-paced, high-energy environment where transformation is happening every day? If yes, then RwandAir’s HR Team wants YOU on board as our Talent Development Administrator!

Job Purpose
You will support the day-to-day functions of the training department related to all training matters and administrative duties. You will process and respond to general queries, maintain records, and coordinate with internal stakeholders. You will ensure that best practices and consistency are achieved by adhering to the departmental procedures and Company policies.
As part of our HR team, you’ll play a key role in supporting training programs, onboarding new hires, and driving employee growth as we build a nex

Click here for more details 

OB ADVERTISEMENT – SENIOR MANAGER, COMPENSATION AND BENEFITS (Re-advertised)

Job Title: Senior Manager, Compensation and Benefits
Reports to: Chief HR & Administration Officer
Department: Human Resources
Duty Station: Kigali International Airport (KIA)

Job Purpose
This role is responsible for developing, governance and proactively managing all compensation and benefits programs and activities for the organization. This includes oversight of the team’s monthly and other periodic payroll processing activities. The role will ensure the effective implementation and delivery of C&B programs, develop and maintain relevant communication and policy materials, and proactively monitor market trends.
We are looking for an exceptional Senior Manager of compensation and benefits to develop and implement best-in-class total rewards strategies that attract, retain, and motivate top talent while ensuring alignment with our business growth and transformation.

Click here for more details

JOB ADVERTISEMENT – CARGO SALES AND CUSTOMER CARE SUPERVISOR (Nationals)
JOB TITLE: Cargo Sales & Customer Care Supervisor
DEPARTMENT: Cargo Services
DUTY STATION: Kigali, Rwanda

Job Purpose
The Cargo Sales & Customer Care Supervisor is responsible for managing and supervising the day-to-day cargo sales activities. This includes building relationships with customers and partners, identifying new
sales opportunities, and ensuring customer satisfaction.

1. Key Duties and Responsibilities:
a) Team Leadership and Management:
 Lead and supervise the cargo sales and customer care team, providing guidance, support, and mentorship.
 Set performance expectations, establish goals, and monitor team performance to ensure
alignment with departmental objectives.
 Conduct regular team meetings, coaching sessions, and performance evaluations to drive continuous improvement.
b) Sales Strategy Implementation:
 Implement sales strategies and initiatives to achieve cargo revenue targets and sales
objectives.
 Provide direction and support to the sales team in identifying and pursuing sales
opportunities, including new business development and account management.
 Monitor sales activities, pipelines, and performance metrics to track progress and identify areas for improvement.

c) Customer Care Management:
 Oversee the customer care operations, ensuring timely and effective handling of inquiries,requests, and concerns from cargo customers.
 Monitor customer satisfaction levels and service quality, implementing measures to address issues and enhance the customer experience.
 Establish and maintain strong relationships with key customers, addressing their needs and fostering long-term loyalty.

d) Staff Training and Development:
 Develop and deliver training programs for the cargo sales and customer care team to
enhance product knowledge, sales skills, and customer service excellence.
 Provide ongoing coaching and feedback to support the professional growth and
development of team members.
 Identify training needs and opportunities for skill enhancement, collaborating with HR and training departments as needed.

e) Performance Analysis and Reporting:
 Analyze sales performance, customer feedback, and service metrics to assess team
effectiveness and identify areas for improvement.
 Prepare regular reports and dashboards summarizing key performance indicators, trends, and insights for management review on a monthly, quarterly and annual basis.
 Maintain cargo sales records and filling and provide response to audit queries.
 Use data-driven insights to develop action plans and strategies to optimize sales and
customer care operations.
 Collaborate with other departments, such as logistics, legal ground operations, and finance, to ensure smooth cargo reports aligned with company policy.
 Monitor expenses and identify opportunities for cost savings
 Reconcile all cargo sales, arrival notice, payments to meet airline standards, that is matching system and physical/hard copies uplift and revenue data.

f) Process Improvement and Optimization:
 Identify opportunities to streamline processes, enhance efficiency, and improve service
delivery within the cargo sales and customer care functions.
 Work closely with cross-functional teams to implement process improvements, systems
enhancements, and automation solutions.
 Monitor and evaluate the impact of process changes, making adjustments as needed to
ensure effectiveness and alignment with business objectives.

g) Compliance and Quality Assurance:
 Ensure compliance with company policies, industry regulations, and quality standards in all aspects of cargo sales and customer care operations.
 Conduct regular audits and reviews to assess compliance levels and identify areas for
improvement.
 Implement corrective actions and preventive measures to address non-compliance issues and mitigate risks.

h) Stakeholder Communication and Collaboration:
 Serve as a liaison between the cargo sales and customer care team and other departments,
including operations, finance, and marketing.
 Collaborate with internal stakeholders to align strategies, share information, and address
cross-functional challenges.
 Represent the department in meetings, presentations, and discussions with senior
management and external partners as needed.

i) Continuous Learning and Professional Development:
 Stay informed about industry trends, best practices, and emerging technologies related to cargo sales and customer care service.
 Participate in professional development activities, attend industry conferences, and pursue relevant certifications to enhance knowledge and skills.

j) Customer Relationship Management:
 Cultivate and maintain strong relationships with key cargo customers, serving as a trusted advisor and advocate for their needs.
 Proactively engage with customers to understand their business requirements, address
concerns, and identify opportunities for collaboration and partnership.
 Anticipate customer needs and preferences, delivering personalized service and solutions to enhance satisfaction and loyalty.
 Perform any other additional task as deemed by your supervisor.

2. Desired Profile: Required education, Experience, and Abilities:
 Bachelor’s degree in Business Administration, Management, Marketing, Sciences or any
quantitative field with mathematics background and Logistics.
 Minimum of 4 years in any sales and customer service domains and having this experience in airline cargo sales and customer service domains is an added advantage.
 Proven experience in managing sales teams and delivering exceptional customer service.
 Familiarity with cargo systems, import and export formalities, processes and procedures.
 Experience in managing customer accounts and handling high-value clients is a plus.
 Strong Leadership and team management skills
 Strong connections with freight forwarders, customs agents, and airline partners.
 Strong skills in closing deals, securing contracts, and upselling services.
 Understanding industry trends, competitor strategies, and demand fluctuations.
 Results-driven with strong sales skills
 Strong customer services orientation
 Ability to work under pressure and meet sales targets.
 Familiarity with air cargo operations, logistics, and export and import processes.
 Ability to handle multiple tasks and prioritize effectively.
 Fluency in English or French is required, and proficiency in Swahili would be a valuable addition.

Working Environment
 Office environment with occasional travel required.
 Ability to work flexible hours, including weekends and holidays, as needed.

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates;
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only in PDF format) is April 04, 2025. Please apply via the link: https://erecruitment.rwandair.com/

Click here for more details

JOB ADVERTISEMENT – CARGO SALES EXECUTIVE (Nationals)
JOB TITLE: Cargo Sales Executive
DEPARTMENT: Cargo Services
DUTY STATION: Kigali, Rwanda

Job Purpose
The Cargo Sales Executive is responsible for generating cargo sales, developing and maintaining customer relationships, and achieving sales targets. This role involves identifying new business opportunities, managing customer accounts, and collaborating with various departments to ensure the efficient delivery of cargo services.

1. Key Duties and Responsibilities:
a) Sales Generation:
 Prospecting: Identify and pursue new sales opportunities through direct sales calls,
networking, and marketing initiatives.
 Sales Presentations: Conduct sales presentations to potential clients, highlighting the
benefits and features of the airline’s cargo services.
 Rate Negotiation: Negotiate rates and contracts with customers to secure bookings while
ensuring profitability.
 Sales Targets: Meet or exceed monthly and annual sales targets set by the Cargo Sales
Manager.
 Lead Generation: Develop and maintain a pipeline of potential customers and follow up on leads to convert them into sales.
 Sales Forecasting: Develop accurate sales forecasts to assist in budgeting and planning.
 Proposal Development: Prepare and present detailed proposals and quotations to potential clients.

a) Customer Relationship Management:

 Account Management: Manage a portfolio of key accounts, ensuring high levels of customer satisfaction and loyalty.
 Customer Visits: Regularly visit existing and potential customers to build and maintain strong relationships.
 Customer Support: Provide prompt and professional support to customers, addressing
inquiries, resolving issues, and ensuring their needs are met.
 Feedback Collection: Gather feedback from customers to identify areas for improvement
and enhance service quality.
 Contract Management: Oversee the negotiation, execution, and renewal of customer
contracts.
 Customer Retention: Implement strategies to retain customers and reduce churn.
 Customer Onboarding: Facilitate the onboarding process for new customers, ensuring a
smooth transition.

b) Market Analysis:
 Market Research: Conduct market research to understand industry trends, competitor
activities, and customer needs.

 Data Analysis: Analyze sales data and market trends to identify opportunities for growth and improvement.
 Strategy Development: Develop and implement sales strategies based on market analysis and company objectives.
 Competitive Analysis: Monitor and report on competitor activities and market positioning.
 Market Segmentation: Identify and target specific market segments to optimize sales
efforts.

c) Collaboration and Coordination:
 Internal Coordination: Work closely with other departments, such as operations, finance,
and customer service, to ensure seamless service delivery.
 Cross-functional Collaboration: Coordinate with warehouse and ground handling teams to ensure efficient loading and unloading of cargo.
 Partner Engagement: Collaborate with external partners, such as freight forwarders and
logistics providers, to enhance service offerings and customer satisfaction.
 Internal Communication: Facilitate effective communication between sales, operations, and customer service teams to ensure alignment and efficiency.
 Project Management: Lead and participate in cross-functional projects aimed at improving service delivery and customer satisfaction.

d) Performance Monitoring and Reporting:
 KPI Tracking: Monitor key performance indicators (KPIs) related to sales activities, customer satisfaction, and revenue generation.
 Performance Analysis: Analyze performance data to identify trends, opportunities, and
areas for improvement.
 Reporting: Prepare regular reports on sales activities, customer feedback, and operational performance for management review.
 Feedback Implementation: Implement corrective actions based on performance analysis to improve processes and service delivery.

e) Marketing and Promotion:
 Marketing Campaigns: Support marketing initiatives and promotional campaigns to increase brand awareness and attract new customers.
 Product Promotion: Promote new and existing cargo products and services to customers to drive sales.
 Event Participation: Represent the airline at industry events, trade shows, and customer
meetings to generate leads and strengthen relationships.
 Promotional Materials: Assist in the development of marketing materials and sales
collateral.
 Brand Representation: Act as a brand ambassador for the airline, ensuring a positive and
professional image is conveyed at all times.

f) Continuous Improvement:
 Process Optimization: Identify opportunities to improve sales processes for greater
efficiency and effectiveness.
 Training and Development: Participate in training programs to enhance knowledge and skills related to cargo sales.
 Best Practices: Implement best practices and industry standards to ensure high-quality
service delivery.
 Technology Utilization: Leverage technology to enhance sales processes, improve customer interactions, and streamline operations.
 Innovation: Propose innovative solutions to improve cargo sales strategies and customer
service.

g) Administrative Duties:
 Documentation Management: Prepare and manage all necessary documentation related to sales contracts, agreements, and customer communications.
 Compliance: Ensure compliance with relevant industry regulations, airline policies, and
safety standards.
 Record Keeping: Maintain accurate and up-to-date records of all sales activities, customer interactions, and revenue generation.
 Budget Management: Assist in the development and management of the sales budget.
 Expense Reporting: Track and report on sales-related expenses.

h) Crisis Management:
 Contingency Planning: Develop and implement contingency plans to handle disruptions and emergencies in cargo operations.
 Customer Communication: Communicate effectively with customers during crises, providing timely updates and resolving issues promptly.
 Crisis Resolution: Work with internal teams to quickly resolve crises and minimize impact on customers.

i) Quality Assurance:
 Service Quality: Ensure that all services provided meet the airline’s quality standards and customer expectations.
 Compliance Audits: Participate in regular audits to ensure compliance with internal policies and industry regulations.
 Customer Satisfaction: conduct surveys, gather feedback to measure customer satisfaction, and implement improvements.
 Performance Reviews: Conduct regular performance reviews to assess the effectiveness of sales strategies and customer service initiatives.
2. Desired Profile: Required education, Experience, and Abilities:
 Bachelor’s degree in Business Administration, Management, Marketing, Logistics, statistics, or any quantitative related field.
 Fresh sharp minded University graduates with good expression skills.

Experience in the airline or logistics industry is an added advantage.
 Strong skills in closing deals, securing contracts, and upselling services.
 Understanding industry trends, competitor strategies, and demand fluctuations.
 Strong self-expression skills
 Excellent communication skills
 Fluency in English or French is required, and proficiency in Swahili would be a valuable addition.
 Ability to work independently and manage multiple clients and tasks effectively.
 Strong organizational and time management skills.
Work Environment
 Primarily office-based, with regular travel to meet clients and attend industry events.
 Ability to work flexible hours, including occasional weekends and holidays, based on client needs
and operational demands.

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates;
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only in PDF format) is April 04, 2025. Please apply via the link: https://erecruitment.rwandair.com/

Click here for more details

JOB ADVERTISEMENT – HR BUSINESS PARTNER

Job Title: HR Business Partner (Re-Advertised)
Reports to: Manager HR Business Partnering
Department: HR & Administration
Location: Kigali International Airport

Job Purpose

Dedicated to specific business units and support Line Managers as an internal consultant to resolve tactical and operational challenges. Focus on strategic support, and business-critical activities including leading Employee Relations activities and improving organizational productivity and quality. Understanding the business’ commercial strategy, activities, and needs and connecting them with specialists from the HR department who can provide focused expertise to address specific HR needs.
To provide sound and professional human resource advice and support to guide management decisionmaking.

1. Key Duties and Responsibilities:
a. Operational:
 Know the business, the strategy and business drivers, products, budgets, forecasts, and
employee issues. Understand the hopes, fears, likes, dislikes, and who the key influencers
are, including having an awareness of the cultural diversity within the business area.
 Coach and prompt business managers to think strategically, think about the impact of
changes on the organization, and how to best make use of people to achieve success.
 Ensure ER activity is in line with policy, and decision-making is taken in a fair, consistent, and transparent manner. Using such data to drive upskilling and business results.
 Assist HR leaders in aligning HR strategy with business strategy, leading policy development and strategy discussions.

b. Human Resource Functions:
 Organisational Design – Ensure that the organization is appropriately designed to deliver
organization objectives in the short and long term and that structural change is effectively
managed.
 Insights, Strategy, and Solutions – Develop a deep understanding of business areas, the
organization, and the context in which it operates. Using business understanding, develop
actionable HR insights and solutions.
 Organisational Development – Ensure the organization has a committed, ‘fit for the future workforce to deliver its strategic ambition.
 Ensure the organization’s culture, values, and environment support and enhance
organization performance and adaptability.
 Provide insight and leadership on the development and execution of any capability, cultural and change activities.
 Resourcing and Talent Planning – Ensure that the organization actively manages an
appropriate balance of resources to meet changing needs, the short and long-term ambitions of the organization’s strategy, and to create a competitive advantage.

Learning and Talent Development -Ensure that people at all levels of the organization
possess and develop the skills, knowledge, and experiences to fulfill the short and long-term ambitions of the organization and that they are motivated to learn, grow and perform.
 Performance and Reward – Build a high-performance culture by delivering programs that
recognize and reward critical skills, capabilities, experience, and performance, and ensure
that reward systems are market-based, equitable, and cost-effective.
 Employee Engagement – In line with the organization’s objectives, ensure that in all aspects of the employment experience – the emotional connection that all employees have with their work, colleagues, and their organization (in particular line manager relationship) is positive and understood and that it delivers greater discretionary effort in their work and
the way they relate to their organization.
 Employee Relations – Ensure that the relationship between the organization and its staff is managed appropriately within a framework underpinned by organization practices and
policies and by relevant employment law.
 Perform other department duties related to his/her position as directed by the supervisor.

c. Stakeholder Management:
 Develop effective working relationships with the client group positioning Human Resources as an integral part of the business and the HR Manager function as a trusted advisor and consultant.
 Provide expert coaching and advice to the senior management team and line managers to improve individual and organizational performance.
 Proactively gain client feedback to help the Human Resources function to improve service levels.
 Maintain close contact with members of the Business Support Team and the HR department to work in synchronization with the other business units.
 Ensure that the delivery of HR Services and information to leaders, managers, staff, and
clients is accurate, efficient, timely, cost-effective, and professionally managed.
 Communicate to the business from HR and to HR from the business.
 Encourage open constructive dialogue between employees, managers, and leaders.
 Continually view HR services and ensure communication channels between employees and supporting departments are enabled and support where necessary.

1. Desired Profile: Required education, Experience, and Abilities
 A bachelor’s degree preferably in Human Resource Management or Business Administration with a Specialisation in Human Resources.
 3-5 years of progressive experience in a Human Resource Operations function preferably HR Business partner roles supporting business teams, HR Information systems such as IHRIS/ ERP, etc.
 Experience of working in the fastest growing institutions and working under pressure but still delivering quality work or reports.
 Knowledge of Word, Excel, and Outlook, also keen knowledge and experience of the
importance of databases and their role in providing accurate management information.
 High tolerance for ambiguity and ability to adapt to changing priorities within a fast-paced and results-driven work environment
 Excellent communication skills
 Ability to prioritize tasks and be able to deliver to tight deadlines
 Able to manage and motivate employees in a professional compelling manner.
 Self-assured, internally motivated, and passionate individual with outstanding
communication skills driven to succeed and make a difference.
 Must possess high levels of integrity, resilience, accountability, commitment, and
determination.

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees

The deadline for submitting application documents (Only PDF Format) is March 28, 2025. Please apply via the link: https://erecruitment.rwandair.com/.
Please note that candidates who have previously applied for this position are discouraged from applying again.

Click here for more details 

JOB ADVERT

University of Kigali is Seeking a Deputy Vice Chancellor Academics (DVCA)

Position Overview: University of Kigali is seeking to recruit a dynamic, qualified, result oriented and experienced person to fill the position of Deputy Vice Chancellor Academics (DVCA) . This senior leadership position calls for a person with an outstanding record of academic publications, proven record of leadership in academic management, shaping and promoting the university’s image, managing relationships with key stakeholders, and driving strategic growth of the academic division of the University.

Key Roles and Responsibilities:

DUTIES & RESPONSIBILITIES: The Deputy Vice Chancellor Academics (DVCA) advises and assists the Vice Chancellor (VC) and provides leadership to the academic related units of the university. Among other duties, the DVCA is required to supervise the entire University of Kigali (UoK) teaching staff to ensure effective and efficient running of academics at the university. This includes all teaching, learning and Assessment related activities using global best practices and policies, Higher education council requirements and enforcing compliance of UoK policies, procedures and professional ethos. Among the duties and responsibilities, the DVCA shall be required to undertake performance of the day to day assignment that includes:

• Providing strategic leadership and oversees academic planning, academic program review, and curriculum development.
• Maintaining liaison with other campuses of the University of Kigali’s system and with external academic stakeholders.
• Monitoring the performance of academic programmes and take appropriate action when necessary to ensure the highest teaching quality standards are being maintained.
• Coordinating with the accreditation liaison officer to HEC, the authority that accredits the university.
• Monitoring the performance of academic programmes and take appropriate action when necessary to ensure the highest quality standards are being maintained, as well as creating and maintaining academic standards and policies.
• Providing leadership in team building skills while promoting the institution as an agent of transformation in the national development.
• Liaises with the DVC in charge of research to ensure that all academic practices are research based and ensure that the University meets the required performance relating to research and innovation that are set out in its strategic plan.
• Developing and implementing policies and procedures that ensure that UoK attracts, develops, and retain lecturers of highest quality.
• Ensuring that the infrastructure and facilities provided to support teaching research and innovation are fit for purpose and support the maintenance and enhancement of teaching, research, and innovation quality.
• Promoting innovation in teaching and learning to ensure a rich student-centered environment.
• Chairing relevant sub-committees of senate concerned with the university’s teaching, research and innovation, and knowledge transfer activities amongst others.

The EMPLOYER may assign the EMPLOYEE other duties which are not explicitly mentioned above.

Key Qualifications Experience

• Have an earned PhD Degree from recognized University.
• Be at the level of Associate Professor or Full Professor
• Have at least ten (10) years’ experience in Senior Management positions such as Principal of College/Campus, Dean, Director or equivalent.
• Experience in program development and quality assurance,

Key Competencies Required

• Strategic academic planning, policy development, budgeting, and academic personnel administration in a higher education setting.
• Proven success in leading academic accreditation processes.
• Capacity to forge and nurture partnerships with private, non-profit, and government entities as well as other institutions of higher education.
• Be a recognized scholar as evidenced by publications in refereed journals, university level books as well as project grants and awards.
• Demonstrated ability to mobilize and solicit for funds including enhancing the revenue base of the university.
• Familiar with the national education policies and current trends and issues in higher education worldwide;
• Ability to establish a vibrant e-learning at the global space
• Good understanding of university functions and procedures coupled with a passion for promoting learning, excellence in teaching, research and innovation with the highest standards of quality, integrity and professionalism.
• Registered with, and be an active member of professional associations (Where applicable)
  
  
  

Application Requirements:

Your application should include relevant documents and details showcasing your qualifications and experience:

• A cover letter summarizing relevant experience in the position;
• A comprehensive CV;
• Certified copies of Academic Certificates;
• Names, e-mail addresses and telephone details of three referees whom we have permission to contact;

All applications should be addressed to the Vice Chancellor and submitted to recruitment@uok.ac.rw not later than 15^th April, 2025. Hard copies will not be considered.

Done at Kigali, 19/03/2025

———————————

Prof. George Kimathi

Vice – Chancellor

Click here to visit the website source

Click on the job position of your choice for details & Apply

• Senior Research Analyst at RSSB: Deadline:31, March 2025
• Senior Projects and Partnerships Analyst at RSSB: 31, March 2025.
• Senior Policy and Change Management Analyst at RSSB: Deadline: 31, March 2025.
• Senior Corporate Planning & Results Management Analyst at RSSB: Deadline:31, March 2025
• Senior Data Analyst at Rwanda Social Security Board (RSSB): Deadline: 31 Mar 2025

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Research Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Senior Research Analyst at the Rwanda Social Security Board (RSSB) will play a critical role in shaping the organisation’s research strategies and informing policy decisions through comprehensive analysis of social security programs. In this capacity, you will be responsible for conducting rigorous research to identify trends, evaluate the effectiveness of existing programs, and provide evidence-based recommendations that align with RSSB’s strategic objectives.

Your expertise will be vital in translating complex data into actionable insights, ensuring that the organisation can effectively address the diverse needs of its members and enhance service delivery. By employing a variety of quantitative and qualitative research methodologies, you will contribute to the development of innovative solutions that support the socio-economic well-being of Rwandans.

Reporting to the Lead, Research and Data Analytics, the Senior Research Analyst will be responsible for driving the implementation of RSSB research plan by conducting in-depth research and analysis to support the strategic objectives of the organization and enhance evidence-based decision making in RSSB. Your collaboration will involve identifying priority research areas and designing studies that align with organisational goals.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.6 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Design and execute comprehensive research projects, utilizing both qualitative and quantitative methods.
2. Collect, analyze, and interpret data from various sources to identify trends, patterns, and insights.
3. Develop research reports, white papers, and presentations that effectively communicate findings and recommendations to RSSB senior management and other stakeholders.
4. Proactively monitor industry trends, advancements, and best practices to ensure RSSB research approaches remain cutting-edge.
5. Ensure the integrity and accuracy of data collected and used in research projects, studies and analysis.
6. Develop and maintain databases and analytical tools to support research activities.
7. Utilize statistical software and other data analysis tools to conduct complex analyses.
8. Work collaboratively with cross-functional teams to understand research needs, provide relevant insights and draw a consolidated RSSB research plan.
9. Present research findings to internal and external audiences, tailoring communication styles to suit different stakeholders.
10. Respond to ad-hoc research requests and provide timely, data-driven insights.
11. Support the development and implementation of strategic initiatives by providing evidence-based insights.
12. Identify opportunities for improvement and innovation within the organization based on research findings.
13. Contribute to the strategic planning process by providing data and analysis to inform decision-making.
14. Lead and manage research projects from inception to completion, ensuring timely delivery and alignment with organizational objectives.
15. Develop research project plans, timelines, and budgets, and monitor progress against milestones and deliverables.
16. Identify and address potential project risks and issues, ensuring successful project outcomes.
17. Coordinate feasibility studies on new product opportunity and provide the information to the relevant departments.
18. Manage the knowledge management centre of all research initiatives carried out to be used for future reference.
19. Prepare and timely submit of the function’s periodic and annual activity reports as required.
20. Perform any other duties related to the research and analysis function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

1. Master’s Degree in Economics, Statistics, Applied Mathematics, Social Sciences, Actuarial Science, Data Science or any other related field with at least 3 years experience in research analysis or a related area;

OR

1. Bachelor’s Degree in Economics, Statistics, Applied Mathematics, Social Sciences, Actuarial Science, Data Science or any other related field with at least 5 years experience in research analysis or a related area;
2. Strong proficiency in research methodologies, statistical and data analysis tools such as R, Python, Stata and data visualisation software and business intelligence tools such as Tableau, Power BI and VBA is mandatory.

Key competencies

Technical Competencies:

The role holder must have:

1. 1. Strong Analytical Skills
   2. Exceptional Research Methods Skills
   3. Excellent written and verbal communication skills
   4. Ability to use advanced analytical tools
   5. Modelling Skills
   6. Information sourcing
   7. Business awareness
   8. Strategy expertise
   9. Innovation
   10. Quality Assurance
   11. Knowledge of relevant laws, policies and regulations

Behavioural Competencies:

The role holder must demonstrate:

1. 1. Hight Ethical Standards
   2. Client Service Focus
   3. Communication & Interpersonal Skills
   4. Integrity and Confidentiality
   5. Proactive and Engaging
   6. Detail oriented
   7. Result and Data Driven
   8. Breakthrough Innovation
   9. Technology Savvy

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Projects and Partnerships Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Senior Projects and Partnerships Analyst at the Rwanda Social Security Board (RSSB) plays a crucial role in advancing the organisation’s strategic initiatives and enhancing its impact within the social security sector. This position is centred on evaluating and managing a diverse portfolio of projects and partnerships aimed at improving service delivery and fostering socio-economic well-being for Rwandans.

The analyst will conduct thorough market research and analysis to identify emerging trends and opportunities for collaboration, ensuring that RSSB remains at the forefront of innovative solutions in social security. By developing comprehensive project plans, tracking progress, and assessing outcomes, the analyst will contribute to the overall effectiveness and sustainability of RSSB’s initiatives.

Reporting to the Head, Strategy, Research Innovation and Policy, the Senior Projects and Partnerships Analyst will be responsible for providing technical support to project managers across RSSB by ensuring alignment with strategic priorities, offering analytical insights, and facilitating best practices in project execution. Additionally, the role will be responsible for managing and coordinating strategic partnerships to enhance the institution’s capacity to implement key initiatives.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Provide analytical and technical support to project managers in planning, execution, and monitoring of strategic projects across the institution.
2. Develop project evaluation frameworks to track progress and impact against strategic goals.
3. Ensure RSSB projects align with national and sectoral development plans, as well as global best practices in social security.
4. Identify potential risks across projects and propose mitigation strategies.
5. Facilitate knowledge sharing and capacity building for project teams on project management methodologies and tools.
6. Identify and assess potential strategic partnerships with international organizations, government agencies, development partners, and private sector entities.
7. Develop and implement engagement strategies to strengthen relationships with key partners.
8. Facilitate collaboration with external stakeholders on joint initiatives, research, and capacity-building programs.
9. Ensure alignment of partnerships with the institution’s long-term strategic objectives and sustainability goals.
10. Monitor and evaluate partnership agreements to maximize institutional benefits and effectiveness.
11. Conduct research and benchmarking on best practices in social security project implementation and partnerships.
12. Provide insights on global trends in social protection, pension reforms, healthcare financing, and other relevant areas.
13. Contribute to policy papers and reports that inform strategic decision-making.
14. Act as a central liaison between the Strategy department and other departments for project-related support and partnership engagements.
15. Prepare reports and presentations for senior management on the status and impact of key projects and partnerships.
16. Maintain an updated database of institutional projects and partnerships, ensuring timely documentation of key milestones.
17. Perform any other duties related to Project management and Strategic Partnerships function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

1. Master’s Degree in Project Management, Business Administration or a related field is an added advantage, with at least 3 years of relevant experience;

OR

1. Bachelor’s Degree in Project Management, Business Administration or a related field with at least 5 years of relevant experience;
2. Professional certificates such as Project Management Professional (PMP), PRINCE2 Practitioner and Certified Associate in Project Management (CAPM) will be an added advantage.

Key competencies

Technical Competencies:

The role holder must have:

1. 1. Strong Analytical Skills
   2. Strong Project Planning & Management
   3. Strong Problem-solving skills
   4. Change Management Skills
   5. Strong Strategic and Business Planning Skills
   6. Strong Monitoring and Evaluation Skills
   7. Excellent written and verbal communication skills
   8. Proficiency in project management software and tools
   9. Quality Assurance
   10. Business awareness
   11. Understanding sector trends
   12. Total quality Management
   13. Knowledge of relevant laws, policies and regulations

Behavioural Competencies:

The job holder must demonstrate:

1. 1. Client Service Focus
   2. Communication & Interpersonal Skills
   3. Integrity and Confidentiality
   4. Strong organizational skills
   5. Proactive and Engaging
   6. Strong Personality
   7. Detail Oriented
   8. Result and Data Driven
   9. Breakthrough Innovation
   10. Technology Savvy

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Policy and Change Management Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This position has a critical role in shaping the strategic direction of the organisation through comprehensive policy analysis and effective change management. This position involves identifying key policy issues, conducting in-depth research, and developing evidence-based recommendations that align with RSSB’s objectives.

The analyst will be responsible for facilitating discussions among stakeholders, ensuring that policies are not only developed but also effectively communicated and implemented across the organisation. By monitoring and evaluating the impact of these policies, you will help ensure that they deliver tangible benefits to Rwandans, fostering an environment of continuous improvement and innovation within the social security framework.

Reporting to the Manager, Change and Corporate Performance, the Senior Policy and Change Management Analyst will be responsible for developing and monitoring the implementation of policies and driving the implementation of organizational change management strategies and plans in order to maximize employee adoption and usage and minimize resistance in RSSB objectives.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Conduct in-depth policy analysis to identify gaps, redundancies, and areas for improvement in existing RSSB policies
2. Participate in the development of RSSB internal rules and regulations as required
3. Monitor the effectiveness of implemented policies and change initiatives, providing feedback and recommendations for improvement.
4. Participate in the development of change management plans and initiatives for projects and operations of RSSB, including training and communications for awareness purposes; and ensure all staff are aligned to the annual plans set
5. Devise strategies to enhance efficiency in service delivery to RSSB members and ensure satisfaction among members
6. Develop risk management strategies to mitigate potential resistance to change and ensure the successful adoption of new policies
7. Prepare change management strategies to reduce expenses, increase revenue, and maximize efficiency at RSSB
8. Coordinate the change management activities within a structured process framework that has been approved by RSSB Leadership
9. Design the strategic approach to managing change and support operations that fall within the domain of change management
10. Evaluate the change impact and organizational readiness to limit potential risks
11. Evaluate the risk of change and provide actionable guidelines on reducing the impact and ensure the implementation and monitoring
12. Evaluate resistance in adopting the change at the user, process, and technology levels and recommend mitigation measures to reduce resistance
13. Manage the change portfolio, which allows the RSSB to prepare for and successfully adopt the change across the business
14. Conduct effective change impact and readiness assessments, and stakeholder analysis to understand the uptake of the change activities
15. Prepare clear communication plans and ensure that information is communicated to impacted audiences throughout the duration of the program
16. Collaborate with project teams within RSSB to ensure the successful execution of the end-to-end change management strategy
17. Build executive presentations related policy development and change management
18. Provide technical support in the development of policy guidelines and manuals to assist staff in understanding new procedures.
19. Perform any other duties related to Change Management function as may be assigned from time to time.
    
    
    

Key Qualifications and Experience

The successful candidate must have at least:

• Master’s Degree in Public Policy, Business Administration, Economics, Social Science, Project management, Operations Management, Strategic Management, Statistics, or any other related field with at least 3 years of relevant experience.

OR

• Bachelor’s Degree in Public Policy, Business Administration, Economics, Social Science, Statistics, or any other related field with at least 5 years of relevant experience.
  
  
  

Key competencies

Technical Competencies:

The role holder must have:

1. 1. Strong Change management skills
   2. Strategic and business planning skills
   3. Strong Policy formulation skills
   4. Monitoring and evaluation skills
   5. Ability to analyse data and draw inferences
   6. Strong Analytical skills
   7. Research and innovation skills
   8. Operations management skills
   9. Quality assurance skills
   10. Business awareness
   11. Project planning & management skills
   12. Understanding of sector trends
   13. Total quality management skills
   14. Knowledge of relevant laws, policies, and regulations
       
       
       

Behavioural Competencies:

The role holder must demonstrate:

1. 1. Client Service Focus
   2. Communication & Interpersonal Skills
   3. Integrity and Confidentiality
   4. Proactive and Engaging
   5. Strong Personality
   6. Detail Oriented
   7. Result and Data Driven
   8. Breakthrough Innovation
   9. Technology Savvy

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Corporate Planning & Results Management Analyst

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Corporate Planning & Results Management Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

In this pivotal role, you will play a crucial part in developing and implementing strategic plans that align with RSSB’s mission to enhance the socio-economic well-being of Rwandans. Your expertise will be essential in ensuring effective results management and in fostering a culture of accountability and continuous improvement across the organisation.

The Analyst conducts in-depth assessments of organisational performance, analyses key metrics, and collaborates with various departments to set strategic goals. By monitoring progress toward these objectives, the Analyst ensures accountability and fosters a culture of continuous improvement, ultimately contributing to the organisation’s long-term success.

Reporting to the Manager, Change & Corporate Performance, the Senior Corporate Planning & Results Management Analyst supports the Manager by leading the development, implementation, monitoring, and evaluation of the institution’s strategic and corporate plans. The role ensures that RSSB objectives align with national policies, social sector strategies, and international best practices. The incumbent will also be responsible for setting up performance measurement frameworks, tracking key performance indicators (KPIs), and ensuring continuous improvement in institutional efficiency and impact.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.6 trillion Rwf, which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Lead the development and periodic review of the institution’s strategic plan, ensuring alignment with national development priorities and international best practices.
2. Coordinate the formulation of the institution’s corporate and annual operational plans, ensuring they support long-term sustainability and growth.
3. Work closely with internal stakeholders to align departmental work plans with corporate objectives.
4. Provide technical input into strategic decision-making processes, including scenario analysis and forecasting.
5. Collaborate with the Finance function to ensure compliance with corporate budgetary requirements and guidelines during planning process
6. Develop and implement a performance measurement framework to track the achievement of RSSB strategic objectives.
7. Establish key performance indicators (KPIs) and ensure regular performance reporting at all levels of the institution.
8. Conduct trend analysis and generate insights to inform management decisions and policy adjustments.
9. Prepare quarterly and annual performance reports for senior management, the Board, and key stakeholders.
10. Conduct comparative studies and benchmarking on social security policies, institutional performance, and best practices.
11. Provide data-driven insights to support strategy refinement, risk management, and innovation in social security service delivery.
12. Work closely with the research and actuarial teams to ensure that corporate planning integrates actuarial and financial sustainability projections.
13. Identify risks related to the execution of the strategic plan and recommend mitigation measures.
14. Prepare and present reports to senior management, the Board, and other stakeholders on strategic plan implementation and institutional performance.
15. Develop content for performance dialogues, stakeholder forums, and strategic review meetings.
16. Collaborate with data and statistics team to develop scheme performance dashboards
17. Perform any other duties related to Corporate Planning and Results Management function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

1. Master’s Degree in Strategic Management, Business Administration, Public Administration, Statistics, Actuarial Science, Data Scienceor a related field with at least 3 years of relevant experience.

OR

1. Bachelor’s Degree in Economics, Business Administration, Public Policy, Finance, Statistics, Actuarial Science, Data Science or a related field with at least 5 years of relevant experience.
2. Proficiency in data analysis tools such as VBA, Power BI, Tableau, Stata, R, Python or equivalent is an added advantage.

Key competencies

Technical Competencies:

The role holder must have:

1. 1. Strong strategic and corporate planning skills
   2. Strong MEL skills
   3. Change management skills
   4. Strong analytical skills
   5. Modelling skills
   6. Research and innovation skills
   7. Operations management skills
   8. Quality assurance skills
   9. Business awareness
   10. Project planning & management skills
   11. Understanding of sector trends
   12. Total quality management skills
   13. Knowledge of relevant laws, policies and regulations
       
       
       

Behavioural Competencies:

The incumbent must demonstrate:

1. 1. Client Service Focus
   2. Communication & Interpersonal Skills
   3. Integrity and Confidentiality
   4. Proactive and Engaging
   5. Strong Personality
   6. Detail Oriented
   7. Result and Data Driven
   8. Breakthrough Innovation
   9. Technology Savvy
      
      
      

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source