View Vacancy – Technician – AA (08/24 KG)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category: Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory: Estates

Job Description (Roles and Responsibilities) 

Main purpose of job:

• To handle civil and plumbing works and office tasks to BHC Properties, office and Residential buildings.

Roles and responsibilities:

The technician will be supervised by the Technical Work Group Leader, and s/he will work closely with the Estates and Technical Team.

• Responsible for drafting Bill of Quantities (BOQs), works & goods specifications drafting for the Estates team
• Responsible for maintaining inventories and asset lists across estates for residential and non-residential properties and keep the Estates Manager updated on any changes to assets.
• Responding to the requests of occupants with regard to carpentry, plumbing works and other properties’ issue as directed by Technical Work Group Leader (TWGL)
• Keeping up to date all Preventive plan maintenance (PPM), Key Performance Indicator (KPIs) and Property Compliance Assessment (PCA) recommendations and actions records.
• Make sure all material parts for the technical team are stored and disposed of in a timely manner and are proportionate to what is needed.
• Managing the Estate storage and Workshop including records keeping for March in/March out of the storage items.
• Support to Logistics officer to better manage the workload on boarding, float management and deliver to properties with appropriate march in and out.
• Ensure the contractors complete their works as per agreed schedule and meet FCDO Standards.
• Making plans using detailed drawings, creating accurate project specifications, designing engineering experiments, creating technical reports for customers.
• Any other work related to Estate management assigned by Line Manager
  
  
  

Essential qualifications, skills and experience 

• Should have at least an A2 in Public works/Construction Technology with experience of 5 years in similar job or A1 in Civil engineering with 3 years of experience
• Should have a minimum of 5 years’ experience in similar works (Construction and Plumbing maintenance and repairs), training certificate or working in plumbing maintenance in Residential/small Offices would be an advantage.
• Excellent organisational and communication skills
• Basic computer literacy including good Microsoft office skills.
• Knowledge of water distribution and wastewater disposal in residential, commercial and industrial buildings
• Upon arrival, technician should have at least 3 years of supervisory experience role
• Valid Rwanda driving licence, category B
  
  
  

Desirable qualifications, skills and experience 

• Knowledge in Plumbing system (Residential and non-Residential properties)
• Knowledge of use AutoCAD and Archi-Card and other related Technology
• Knowledge of international health and safety standards
• Basic knowledge of technical specifications and purchasing

Required behaviours 

Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together

Application deadline: 25 October 2024

Grade: Administrative Assistant (AA)

Type of Position: Fixed Term

Working hours per week: 36

Duration of Post: 24 months

Region: Africa

Country/Territory: Rwanda

Location (City): Kigali

Type of Post: British High Commission

Salary: RWF 958.333

Type of Salary: monthly

Start Date: 1 December 2024

Application Link: Click here to apply

Other benefits and conditions of employment 

Learning and development opportunities (and any specific training courses to be completed):

• BHC Kigali has a strong learning and development offer and is committed to staff development.
  
  
  

Working patterns:

• BHC Kigali encourages flexible working including compressed hours, regular working from home and flexible hours. These are subject to agreement with the line manager in line with the BHC flexible working policy.

Additional information 

The British High Commission Kigali will never request any payment or fees to apply for a position.
Employees recruited locally by the British High Commission in Kigali are subject to Terms and Conditions of Service according to local employment law in Rwanda.
All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. The responsibility lies on the successful candidate to:

1. Obtain the relevant permit
2. Pay the fees for the permit
3. Make arrangements to relocate
4. Meet the costs to relocation

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles

Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5

Reference checking and security clearances will be conducted on successful candidates

Please log into your profile on the application system on a regular basis to review the status of your application
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6/12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

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Monitoring, Evaluation and Learning Director

JOB DESCRIPTION

Monitoring, Evaluation and Learning Director, USAID-Tunoze Gusoma (Schools and Systems) Project

FHI 360 is a global development organization, with a rigorous, evidence-based approach to human development. Our team of professionals includes experts in education, health, nutrition, economic development, civil society, environment, and research. FHI 360 operates from over 60 offices with more than 4000 employees in the United States and around the world. Our commitment to partnerships at all levels and our multidisciplinary approach allows us to have a lasting impact on the people, communities, and countries we serve by improving the lives of millions. We are currently seeking qualified candidates for the position of Monitoring, Evaluation and Learning Director for the USAID Tunoze Gusoma Schools and Systems project in Rwanda.

Project Description

The USAID Tunoze Gusoma (Schools and Systems) activity is working to strengthen the education system to enable all pre-primary and lower primary school and classroom environments to be of high quality, inclusive, and focused on the learning of foundational reading skills.

Specifically, the five-year activity is working to improve learning outcomes by focusing on increasing Kinyarwanda literacy skills of boys and girls through primary 3 (P3) through four intermediate results: (IR1) Pre-primary education system enhanced to develop, promote and improve emergent literacy, (IR2) Lower primary reading classroom instruction improved, (IR3) School environments improved for increased lower primary reading outcomes, and (IR4) Education management systems strengthened for improved literacy outcomes.

Position Description, general duties and responsibilities

The MEL Director is responsible for establishing and managing the project’s overall M&E system, tracking all progress made towards meeting program/contract results, indicators, and targets, including impacts on access, retention, reading outcomes, community engagement, gender, and disability-inclusive measures, ensuring that they are being consistently and systematically tracked and reported. He/she collaborates with and oversees sub-grantees to provide feedback on data collection and indicators; analyzes data reported from sub-grantees; and supports training of M&E personnel in quality assurance methods. He/she collaborates with the program team to design operations research to support learning, evaluation, and planning, and oversees the implementation, analysis, dissemination, and use of research products. He/she shares MEL data and improvement plans and collaborates with staff and stakeholders on strategies for program improvements for greater program effects.

Reporting: To The Deputy Chief of Party

Job Summary/Responsibilities

• Designs and oversees the monitoring, evaluation, and learning activities of the project
• Leads the design, development, planning, and implementation of the MEL plan and project evaluation activities, including the development and dissemination of tools, materials, reports, papers, and intervention-linked research
• Develops strategies and tools for the design and implementation of monitoring of specific technical components
• Works closely with the technical team leads to co-design monitoring tools, select indicators, and determine field monitoring responsibilities
• Ensures tool compatibility and coordination within the M&E framework, and consistency with national and donor requirements
• Responsible for providing technical assistance, and developing and setting up systems for the timely collection, management, analysis, and reporting of valid and reliable data that meet donor reporting requirements
• Focuses on strengthening the M&E system, building capacity of partners and staff, and improving alignment and support to host-country M&E systems
• Supports the project’s Collaborating, Learning, Adapting (CLA) framework
• Undertakes periodic reviews of program and/or country M&E systems, and participates in planning M&E system strengthening actions
• Provides guidance on information systems for quality assurance, as well as best practices documentation and reporting
• Oversees the publication and dissemination of information on successful and promising approaches, lessons learned, and other program results to ministry counterparts, donors, program partners, and other key stakeholders
• As a member of senior management team, contribute to the project leadership and management
• Executes any other tasks as signed by FHI360/and or the supervisor.
  
  
  

Required Qualifications

• Master’s degree in evaluation, demography, social science, economics, or other relevant discipline
• At least 12 years of experience related to monitoring, evaluating, and reporting on education or social-sector programs required; experience in early grade reading research or assessment preferred
• Experience in design and implementation of M&E systems for USG-funded projects
• Strong quantitative and analytical skills and ability to articulate technical information clearly and effectively to both technical and non-technical audiences
• Demonstrated expertise in rigorous quantitative and qualitative research and analytical methods
• Excellent report writing, analytical, and communication skills, including oral presentation skills
• Ability to collaborate effectively with program staff and partners
• Proficiency with relevant software (Stata, SAS, SPSS, Epi Info, Atlas)
• Proven supervisory experience
• Experience in the education sector in Rwanda or the region strongly preferred.
• Fluency in English required; fluency in French preferred.
  
  
  

Supervision:

• Monitoring, Evaluation and Learning- Education Specialist

The above statements are intended to describe the general nature and level of work and are subject to modification. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360’s Career Portal.No later than Otober 31st, 2024 

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Vacancy Announcement

Advisor Social Housing

for Climate-sensitive, socially just planning and housing Project

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. The GIZ Office in Kigali covers GIZ’s portfolio in Rwanda and Burundi. GIZ Rwanda/Burundi implements projects on behalf of the German Federal Ministry for Economic Cooperation and Development, the European Union and other commissioning authorities in the following priority areas: Sustainable Economic Development; Good Governance; Climate, Energy and Sustainable Urban Development; Digitalization and Digital Economy; and regional projects in the Great Lakes Region.

The new project “Climate-sensitive, socially just planning and housing” is part of the German-Rwandan Program for “Climate Protection, Climate Adaptation and Sustainable Urban Development”. The project’s objective is to improve climate-sensitive urban planning processes and promote access to affordable housing opportunities for poorer population groups, especially women, in cities. It strengthens social, ecological and economic urban development through improved public participation of the local population in planning and decision-making processes.

The project is searching for a suitable candidate for the position of an Advisor Social Housing. The Advisor will work for the project “Climate-sensitive, socially just planning and housing” as part of the Cluster Climate, Energy and Sustainable Urban Development.

Location: Kigali

FixedTerm: 1^st of November 2024 to 31^st of October 2025 (with option to extend)

Position: 2

The Advisor performs the following responsibilities and tasks:

Responsibilities

• provides technical advice and knowledge support in the field of climate-sensitive and social (rental) housing
• contributes know-how and systematic thinking in the area of social and green housing finance, including social housing programmes, housing subsidies, targeting of beneficiaries etc. as well as municipal revenue systems
• assists with capacity development of public, private and academic institutions and individuals in social (rental) housing and housing finance
• conceptualizes and monitors consultancy contracts and assignments
• liaises and maintains a good relationship with partner institutions in Rwanda, especially the Ministry of Infrastructure (MININFRA), the Rwandan Housing Authority, the National Land Authority and others
• maintains a good flow of communication and information between all stakeholders involved, as well as within the GIZ team
• implements daily operational aspects of all issues related to the project and cooperate with a broad range of target groups
  
  
  

Tasks

The Advisor will perform the following tasks:

Management and Coordination

• carries out analyses of existing Rwandan housing policies and strategies as well as designs conceptual guidelines for climate-sensitive and socially inclusive housing for poor households in urban areas
• advises the Rwandan Housing Authority in conceptualizing an international study to compare different approaches to social housing in cities
• in close co-operation with the commissioning manager and external consultants, supports the development of two detailed models for climate-sensitive and social (rental) housing
• advises MININFRA in the set-up of a new support structure (e.g. Special Purpose Vehicle) for affordable housing
• advises MINALOC in the set-up of a targeting mechanism to identify beneficiaries for a social rental housing system
• coordinates and assists in preparing and conducting project activities and carries out activities required for implementation
• is jointly responsible with the partner institution for preparing, implementing and documenting training events, workshops, forums, team meetings and other project activities
• draws up reports and presentation documents, prepares appropriate input for various project/programme reports including annual reports, and contributes to other reports required
• assists the project with all organizational and management issues
  
  
  

Communication and Networking

• develops and maintains reliable communication and networks with all important stakeholders and partners
• communicates well within the GIZ team for ensuring an efficient work-flow and synergies between the different project outputs
• communicates local interests and efforts, forwards these and encourages sharing ideas and information for the benefit of the project

Other duties/tasks

• performs other duties and tasks at the request of management

Required Qualifications, Competences and Experience

Qualifications and professional experience

• Masters/MSc in an area that is related to the project/programme objectives, with a focus on a relevant field (e.g. economics/finance, public administration, housing/architecture, infrastructure, urban geography etc.)
• 5 years of professional experience, at least 3 years’ professional experience related to social housing, housing finance, public policy/administration or urban development
• knowledge of green and/or social housing finance and work experience with MININFRA and/or MINALOC is an asset
• proven experience in managing projects, research and documentation, trainings, and preparing planning materials
• strong analytical skills and the willingness to acquire new specialized knowledge
  
  
  

Other knowledge and additional competences

• very good working knowledge of ICT technologies (related software, phone, email, the internet) and computer applications (e.g. MS Office, Teams, Outlook)
• fluent written and profound oral knowledge of English; French or German is an asset
• experience in working with graphical material using computer assisted design tools is an asset
• Willingness to upskill tasks and contents as required – corresponding measures are agreed with management

Interested candidates should submit their application (motivation letter, updated CV, certificates and references) via our electronic job portal by using the button “Apply”; until 31^st October 2024 at 4:00 PM. All attachments should be put together in one PDF file not larger than 2 MB.

GIZ is a signatory of the Diversity Charter. Recognition, appreciation and inclusion of diversity in the company are important to us. All employees shall be valued – regardless of gender and gender identity, nationality, ethnic origin, religion or belief, disability, social background, age or sexual orientation. We support equal opportunities and welcome applications from people with disabilities.

This includes the provision of reasonable accommodation, if needed, in order to participate in the job application and interview process and to perform essential job functions. Please let us know, if you have any particular requirements should you be invited for assessment/interview or that you wish us to consider, when considering your application.

Women and persons with disabilities are particularly encouraged to apply.

Only shortlisted candidates will be contacted for test and interview.

GIZ Office Rwanda

KN 41 St. / Nr.17, Kiyovu

P.O. Box 59, Kigali,

Rwanda

GIZ reserves all rights!

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Supervisory Public Health Specialist Prevention Team Lead

Vacancy Announcement: KIGALI-2024-038

The Embassy of the United States of America in Kigali is recruiting for a Supervisory Public Health Specialist Prevention Team Lead. The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties:

• The job holder serves as a Supervisory Public Health Specialist (PHS) Team Lead supporting Division of Global HIV and Tuberculosis (DHGT), President’s Emergency Plan for AIDS Relief (PEPFAR), and program activities.
• The job holder is responsible for planning, formulating, analyzing, evaluating, and implementing policies for CDC’s public health programs. Develops, oversees, coordinates, and manages new initiatives, special activities, and programs impacting various international public health activities such as prevention, counseling and testing, and care and treatment.
• The job holder works closely with partners within area of responsibility to support CDC’s public health programs, monitoring, evaluating and in some cases adapting existing or new innovative strategies to specific situations to ensure that program objectives are met. This leadership role requires extensive knowledge of a wide range of community and clinical interventions related to prevention programs.
• The job holder plays an essential role in developing annual program strategies, activities, work plans, budgets, and monitoring plans (e.g., the Country Operational Plan (COP/Annual Work Plans) and drafts regular progress reports related to program activities.
  
  
  

All applications must be submitted via Electronic Recruitment Application (ERA) by November 5, 2024.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted.

Please note that e-mailed applications are not accepted. Only applications submitted through our Electronic Recruitment Application will be considered.

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Practical Action

about us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

OUR AIMS

We help people find solutions to some of the world’s toughest problems, made worse by catastrophic climate change and persistent gender inequality. Our aims are to:

• Make agriculture work better for smallholder farmers, many of them women, so they can adapt to climate change and achieve a good standard of living
• Help more people harness the transformational effects of clean affordable energy and reduce avoidable deaths caused by smoke from indoor stoves and fires.
• Make cities in poorer countries cleaner, healthier places to live and work.
• Build disaster resilience into the lives of people threatened by hazards – reducing the risk of hazards and minimizing their impact on lives and livelihoods.
  
  
  

PRACTICAL ACTION IN RWANDA

In Rwanda, we are recognized leaders in clean cooking and sustainable energy solutions. This includes ground-breaking work in solar, wind and water powered electricity generation, often delivered through independent mini-grids. We bring rural communities, people in refugee camps, energy providers and decision makers together to put sustainable, clean energy solutions to work for the people who need them most.

In our strategic business plan 2021-2025, we propose to extend our current reach and scope in Rwanda by deepening our energy work and stretching our portfolio to work with small holder farmers to make agriculture work better for them.

Within our energy ambition, Practical Action has implemented the Renewable Energy for Refugees (RE4R) project in partnership with UNHCR. The project aimed at to delivering renewable energy investments through an innovative approach in humanitarian settings, working directly with refugees and host communities in all refugee camps (Kigeme, Nyabiheke) in Rwanda. The project provided access to affordable and sustainable sources of renewable energy, and improve the health, wellbeing and security of target populations.

 Practical Action

about the role

Building from the achievements of  project described above, the Renewable Energy for Refugees (RE4R) II project , which is led by Practical Action will deliver  again renewable energy investments in humanitarian settings, working directly with refugees and host communities. The project will use market-based approaches to implement a number of energy access interventions using renewable and sustainable solutions to address the energy needs of households, enterprises and communities.

Practical Action in Rwanda seeks to recruit a Field Coordinator. Reporting to the RE4R II Project Manager, they will be responsible for  collecting data and information, undertake technical analysis, provide reports inputs  on access to sustainable energy for displaced persons and provide field support for the implementation of project.

SCOPE

ACCOUNTABILITIES 

Leadership and Strategic Alignment

• Ensure that project camp level activities, outputs feed into the project plans and anticipated outcome
• Ensure gender and climate technology is mainstreamed within the project.

Project Management and Delivering Quality

• Assist in the implementation and oversight of Practical Action field data collection and activities in assigned camp of work
• Assist in developing and maintaining relations with refugee and host communities, local authorities and other local actors.
• Assist in planning, monitoring, and evaluation of field activities, and in identifying needs and gaps in delivery.
• Represent and participate in relevant meetings and field level partner coordination.
• Assist with field-specific partnerships and legal requirements for implementation in the camps.
• Responsible for the overall quality, performance and coordination of the field delivery of interventions in line with the camp level RE4R II project objectives
• Ensure that project activities progress in accordance with project’s camp level work plans.
• Ensure sound timely and highly quality contributions to camp level progress reports and knowledge outputs.
• Ensure effective communication with project team and partners at refugee camp level
• Ensure transparency in targeting beneficiaries, delivery of services and participation of beneficiaries and partners incamp level planning and monitoring
  
  
  

 PERSON PROFILE

To be successful in the role, the ideal candidate will be able to demonstrate:

Experience & Knowledge

Essential & Desirable

• 3 years’ experience in the humanitarian sector delivering results for displaced people and/or in a professional environment delivering results to clients.
• A degree in social sciences, natural resource management or other relevant field and at least 2-3 years of relevant experience, including experience in the humanitarian sector delivering results for displaced people and/or in a professional environment delivering results to clients.
• Experience working on the design and installation of renewable energies and related technologies
• Proven analytical and numerical skills, including familiarity with data collection and research processes, including through digital tools and the ability to synthesize data, present results and draw meaningful conclusions
• Experience dealing with survey data from socio and economic research in developing countries, including working with incomplete data sets.
• Proven organizational skills: must be able to meet reporting deadlines and be able to work independently and deliver high-quality work under demanding timelines
• Experience of off grid energy access, renewable energy and distribution systems
• Knowledge of the humanitarian sector preferably some experience in collaborating with UNHCR.
• Knowledge of social inclusion and participatory methods, including conducting research and using gender sensitive approaches.
• Experience working or dealing with private sector and monitoring planned deliverables progress
• Strong results orientation, with the ability to challenge existing mind set
• Strong analytical, monitoring and evaluation, and report-writing abilities.
• Strong communication, people management and interpersonal skills in English and Kinyarwanda.
• Computer literacy, particularly in Word, Excel, and PowerPoint
• Experience with digital data collection tools
• Fluency in other languages and local languages in Rwanda.
• Existing strong relationships and networks within the geographic area.
• Post-graduate degree in relevant subject.
• Experience in working in remote areas and with refugee communities.
  
  
  

HOW TO APPLY

A detailed Job Profile can be accessed from Practical Action website

If you believe that you are the right candidate for the role and have the experience, skills and the ability we are looking for, please submit your application (a cover letter and updated CV) to this email: recruitment.rwanda@practicalaction.org

Clearly indicate in the subject line the position you are applying for.

The application deadline is October 27^th, 2024. However, the shortlisting process will be done on the rolling basis until we find the right potential candidates for further selection steps.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.

Only shortlisted candidates will be contacted for further process.

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VACANCY ANNOUNCEMENT

World Relief Rwanda (WRR) is an International Non-Government Organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. WRR wishes to recruit a qualified and well experienced candidate to fill the position of Logistics and IT Officer. The job description and requirements are as follows:

Job Title: Logistics and IT Officer

Department: Administration and Finance

Position type: Full Time

Grade: 6

Reporting line

Reports to: Operations Coordinator

Duty station

Country Office, Kigali

Organization profile

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right in the U.S. and across the globe. We boldly engage the world’s greatest crises in partnership with the church. We envision thriving, welcoming communities where families flourish and people experience restorative relationships with God, their neighbors, themselves and all of creation. The organization is 80 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

Job summary

The IT and Logistics Officer is responsible for managing and maintaining the organization’s IT infrastructure, providing technical support, and ensuring optimal performance and security of systems. Additionally, the role encompasses logistics coordination and asset management, ensuring timely distribution of goods and accurate tracking of organizational assets. The job incumbent will also ensure compliance with policies and procedures while providing administrative support to ensure efficient operations, contributing to the organization’s overall effectiveness in achieving its objectives.

Duties and Responsibilities

IT Management and Support (50%)

• Implement and enforce IT policies and procedures to ensure compliance with legal, regulatory and organizational standards.
• Manage user access and permissions for various systems and applications, ensuring secure and appropriate access to sensitive information.
• Manage and maintain IT infrastructure, including servers, networks, and software applications, ensuring optimal performance and security in accordance with organizational standards.
• Provide technical support to staff for hardware and software issues, addressing and troubleshooting problems efficiently.
• Oversee and perform the installation, configuration, and maintenance of IT equipment such as computers, printers, and communication systems.
• Monitor network performance and provide recommendations for adjustments to improve connectivity.
• Regularly conduct system monitoring to verify the integrity and availability of hardware and resources while identifying potential security threats.
• Maintain an inventory of IT assets and ensure proper documentation of IT equipment, including tracking usage and planning for replacements or upgrades.
• Assist in the preparation of the IT budget, ensuring cost-effective solutions for IT operations and projects.
• Maintain detailed records of IT activities, including incidents, changes, and upgrades, and prepare regular reports on IT performance.
• Contribute to evaluating and recommending new software applications, tools, and hardware solutions that align with the organization’s mission and improve operational efficiency.
  
  
  
  

Additional responsibilities

Logistics coordination and Asset Management (40%)

• Ensure reception of goods and services according to WRR procedures and arrange their delivery in a timely and cost-effective manner.
• Ensure that all purchased items meet minimum quality standards.
• Manage assets & inventories, disposals, repairs & maintenance.
• Plan and execute the distribution of goods to various implementation areas, ensuring timely and accurate delivery.
• Update the register of organizational assets regularly and conduct annual inventory at the fiscal year’s end.
• Monitor and maintain records of all logistics activities, including asset tracking and reporting.
• Coordinate the transportation of goods and people in compliance with vehicle request forms.
• Maintain vehicle use reports and submit monthly updates to the supervisor.
• Process accommodation bookings for staff and visitors, ensuring high-quality hotel services.
• Liaise with the insurance company for vehicle and motorbike insurance, ensuring timely payments and follow-ups on issues.
• Ensure proper fuel consumption management, oversee vehicle repairs, and provide regular monthly reports.

Compliance and Administrative Support (10%)

• Implement and enforce logistics procedures to ensure compliance with organizational standards.
• Contribute to the development and implementation of logistical strategies in collaboration with the Operations Coordinator to optimize resource use.
• Provide efficient administrative support related to maintenance, leasing of offices, and security of WRR properties.
• Assist with the preparation of the annual budget.
• Contribute to the organizational events by ensuring that they are conducted effectively.

Job specification requirements

Qualifications & Experience Required

Essential kills

· Education:

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field with a minimum of 2 years of experience in IT management and support, preferably in the context of non-profit organizations or international NGOs.

Relevant certifications (e.g., Certified Information Systems Security Professional – CISSP, Certified Information Privacy Professional – CIPP) would be an advantage.

Experience:

• Proven experience in managing IT infrastructure, including servers, networks, and software applications.
• Demonstrated understanding of data protection laws and best practices, including experience conducting Data Protection Impact Assessments (DPIAs).
• Experience in providing technical support and training to users on IT systems and data protection compliance.
• Familiarity with logistics, especially in a humanitarian context is an advantage.
• Solid understanding of IT systems, networks, security protocols, and data management.
• Familiarity with cloud computing, hardware/software configuration, and troubleshooting is essential.
• Strong problem-solving skills, with the ability to assess risks and develop strategies for mitigation in IT and data protection contexts.
• Good verbal and written communication skills, essential for drafting reports, documentation, and training materials.
• Ability to work collaboratively with diverse teams and stakeholders, fostering positive relationships across departments and with external partners.
• Good organizational and time management skills, with the capacity to manage multiple tasks and prioritize effectively.
• Ability to design and deliver training sessions, improving staff awareness and knowledge regarding IT and data protection practices
  
  
  
  

Core competencies

Task Execution

Ability to implement specific tasks efficiently and according to established guidelines.

Interpersonal Skills

Strong interpersonal abilities to build relationships with community members and team members.

Problem-Solving

Capacity to identify challenges on the ground and develop practical, community-based solutions.

Basic Financial Literacy

Understanding of budgeting and financial processes to ensure proper resource management at the field level.

Reporting

The ability to accurately and efficiently document activities, outcomes, and data relevant to their specific role as well as ensure they prepare and submit reports timely.

Project coordination

The ability to execute project plans that meet specific objectives within defined timelines and budgets.

Ethical Practice

Commitment to ethical standards and values in daily activities and interactions.

Key Performance Indicators (KPIs)

• Percentage of issues resolved within specified service level agreements (SLAs).
• Percentage of successful backups completed without errors or failures.
• Percentage of installations completed as per plan.
• Percentage of preventive maintenance tasks (PMs) that have been completed on schedule in a specified time period.
• Percentage of trouble tickets (TT) solved on time.
• Maintain an IT infrastructure uptime ensuring optimal performance of servers and networks.
• Percentage of staff satisfied by IT support.
• Accuracy of the asset register and inventory checks conducted annually.
• Compliance rate with logistics policies and fleet protocols.
• Efficiency of administrative processes related to office maintenance and leasing.
• Accuracy and timeliness of reports regarding fuel consumption and vehicle repairs.
• Number and success rate of organizational events conducted effectively.
  
  
  
  

Working conditions

As the Logistics and IT Officer at World Relief Rwanda, you will work in a collaborative and dynamic environment where your contributions are vital in maintaining the integrity and efficiency of the organization’s IT systems while ensuring compliance with logistics processes. The role involves on-site work responsibilities:

Office Environment: You will primarily work in an office setting equipped with modern technology and resources necessary to perform IT management duties effectively. The role requires a proactive approach to managing IT infrastructure, and you may need to adjust to a fast-paced environment where problem-solving is essential.

Field Visits: While much of the work will be conducted from the office, there will be opportunities for field visits to various project sites to assess IT needs and support implementation efforts. You should be comfortable traveling occasionally to support program operations.

Problem-Solving Focus: The role requires a significant amount of troubleshooting and problem-solving. You should be prepared to work independently and collaboratively to identify solutions to complex IT challenges while ensuring security and compliance standards are met.

HOW TO APPLY:

If you are interested and qualified for this position:

Please submit one PDF documentincludingyour application letter addressed to the Country Director of World Relief Rwanda, copy of your notified Degree, comprehensive Curriculum Vitae with three (3) names of referees, copy of your identity card and a recommendation letter from your Church Pastor or Priest (Not exceeding 6 months), not later than October 31^st, 2024.

Be a Rwandan by Nationality.

Applications will be sent to rwandajobs@wr.org

Only shortlisted candidates will be notified.

Note that application letter and CV should be signed.

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Job responsibilities