Practical Action

about us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

OUR AIMS

We help people find solutions to some of the world’s toughest problems, made worse by catastrophic climate change and persistent gender inequality. Our aims are to:

• Make agriculture work better for smallholder farmers, many of them women, so they can adapt to climate change and achieve a good standard of living
• Help more people harness the transformational effects of clean affordable energy and reduce avoidable deaths caused by smoke from indoor stoves and fires.
• Make cities in poorer countries cleaner, healthier places to live and work.
• Build disaster resilience into the lives of people threatened by hazards – reducing the risk of hazards and minimizing their impact on lives and livelihoods.
  
  
  

PRACTICAL ACTION IN RWANDA

In Rwanda, we are recognized leaders in clean cooking and sustainable energy solutions. This includes ground-breaking work in solar, wind and water powered electricity generation, often delivered through independent mini-grids. We bring rural communities, people in refugee camps, energy providers and decision makers together to put sustainable, clean energy solutions to work for the people who need them most.

In our strategic business plan 2021-2025, we propose to extend our current reach and scope in Rwanda by deepening our energy work and stretching our portfolio to work with small holder farmers to make agriculture work better for them.

Within our energy ambition, Practical Action has implemented the Renewable Energy for Refugees (RE4R) project in partnership with UNHCR. The project aimed at to delivering renewable energy investments through an innovative approach in humanitarian settings, working directly with refugees and host communities in all refugee camps (Kigeme, Nyabiheke) in Rwanda. The project provided access to affordable and sustainable sources of renewable energy, and improve the health, wellbeing and security of target populations.

 Practical Action

about the role

Building from the achievements of  project described above, the Renewable Energy for Refugees (RE4R) II project , which is led by Practical Action will deliver  again renewable energy investments in humanitarian settings, working directly with refugees and host communities. The project will use market-based approaches to implement a number of energy access interventions using renewable and sustainable solutions to address the energy needs of households, enterprises and communities.

Practical Action in Rwanda seeks to recruit a Field Coordinator. Reporting to the RE4R II Project Manager, they will be responsible for  collecting data and information, undertake technical analysis, provide reports inputs  on access to sustainable energy for displaced persons and provide field support for the implementation of project.

SCOPE

ACCOUNTABILITIES 

Leadership and Strategic Alignment

• Ensure that project camp level activities, outputs feed into the project plans and anticipated outcome
• Ensure gender and climate technology is mainstreamed within the project.

Project Management and Delivering Quality

• Assist in the implementation and oversight of Practical Action field data collection and activities in assigned camp of work
• Assist in developing and maintaining relations with refugee and host communities, local authorities and other local actors.
• Assist in planning, monitoring, and evaluation of field activities, and in identifying needs and gaps in delivery.
• Represent and participate in relevant meetings and field level partner coordination.
• Assist with field-specific partnerships and legal requirements for implementation in the camps.
• Responsible for the overall quality, performance and coordination of the field delivery of interventions in line with the camp level RE4R II project objectives
• Ensure that project activities progress in accordance with project’s camp level work plans.
• Ensure sound timely and highly quality contributions to camp level progress reports and knowledge outputs.
• Ensure effective communication with project team and partners at refugee camp level
• Ensure transparency in targeting beneficiaries, delivery of services and participation of beneficiaries and partners incamp level planning and monitoring
  
  
  

 PERSON PROFILE

To be successful in the role, the ideal candidate will be able to demonstrate:

Experience & Knowledge

Essential & Desirable

• 3 years’ experience in the humanitarian sector delivering results for displaced people and/or in a professional environment delivering results to clients.
• A degree in social sciences, natural resource management or other relevant field and at least 2-3 years of relevant experience, including experience in the humanitarian sector delivering results for displaced people and/or in a professional environment delivering results to clients.
• Experience working on the design and installation of renewable energies and related technologies
• Proven analytical and numerical skills, including familiarity with data collection and research processes, including through digital tools and the ability to synthesize data, present results and draw meaningful conclusions
• Experience dealing with survey data from socio and economic research in developing countries, including working with incomplete data sets.
• Proven organizational skills: must be able to meet reporting deadlines and be able to work independently and deliver high-quality work under demanding timelines
• Experience of off grid energy access, renewable energy and distribution systems
• Knowledge of the humanitarian sector preferably some experience in collaborating with UNHCR.
• Knowledge of social inclusion and participatory methods, including conducting research and using gender sensitive approaches.
• Experience working or dealing with private sector and monitoring planned deliverables progress
• Strong results orientation, with the ability to challenge existing mind set
• Strong analytical, monitoring and evaluation, and report-writing abilities.
• Strong communication, people management and interpersonal skills in English and Kinyarwanda.
• Computer literacy, particularly in Word, Excel, and PowerPoint
• Experience with digital data collection tools
• Fluency in other languages and local languages in Rwanda.
• Existing strong relationships and networks within the geographic area.
• Post-graduate degree in relevant subject.
• Experience in working in remote areas and with refugee communities.
  
  
  

HOW TO APPLY

A detailed Job Profile can be accessed from Practical Action website

If you believe that you are the right candidate for the role and have the experience, skills and the ability we are looking for, please submit your application (a cover letter and updated CV) to this email: recruitment.rwanda@practicalaction.org

Clearly indicate in the subject line the position you are applying for.

The application deadline is October 27^th, 2024. However, the shortlisting process will be done on the rolling basis until we find the right potential candidates for further selection steps.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.

Only shortlisted candidates will be contacted for further process.

Click here to visit the website source

VACANCY ANNOUNCEMENT

World Relief Rwanda (WRR) is an International Non-Government Organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. WRR wishes to recruit a qualified and well experienced candidate to fill the position of Logistics and IT Officer. The job description and requirements are as follows:

Job Title: Logistics and IT Officer

Department: Administration and Finance

Position type: Full Time

Grade: 6

Reporting line

Reports to: Operations Coordinator

Duty station

Country Office, Kigali

Organization profile

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right in the U.S. and across the globe. We boldly engage the world’s greatest crises in partnership with the church. We envision thriving, welcoming communities where families flourish and people experience restorative relationships with God, their neighbors, themselves and all of creation. The organization is 80 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

Job summary

The IT and Logistics Officer is responsible for managing and maintaining the organization’s IT infrastructure, providing technical support, and ensuring optimal performance and security of systems. Additionally, the role encompasses logistics coordination and asset management, ensuring timely distribution of goods and accurate tracking of organizational assets. The job incumbent will also ensure compliance with policies and procedures while providing administrative support to ensure efficient operations, contributing to the organization’s overall effectiveness in achieving its objectives.

Duties and Responsibilities

IT Management and Support (50%)

• Implement and enforce IT policies and procedures to ensure compliance with legal, regulatory and organizational standards.
• Manage user access and permissions for various systems and applications, ensuring secure and appropriate access to sensitive information.
• Manage and maintain IT infrastructure, including servers, networks, and software applications, ensuring optimal performance and security in accordance with organizational standards.
• Provide technical support to staff for hardware and software issues, addressing and troubleshooting problems efficiently.
• Oversee and perform the installation, configuration, and maintenance of IT equipment such as computers, printers, and communication systems.
• Monitor network performance and provide recommendations for adjustments to improve connectivity.
• Regularly conduct system monitoring to verify the integrity and availability of hardware and resources while identifying potential security threats.
• Maintain an inventory of IT assets and ensure proper documentation of IT equipment, including tracking usage and planning for replacements or upgrades.
• Assist in the preparation of the IT budget, ensuring cost-effective solutions for IT operations and projects.
• Maintain detailed records of IT activities, including incidents, changes, and upgrades, and prepare regular reports on IT performance.
• Contribute to evaluating and recommending new software applications, tools, and hardware solutions that align with the organization’s mission and improve operational efficiency.
  
  
  
  

Additional responsibilities

Logistics coordination and Asset Management (40%)

• Ensure reception of goods and services according to WRR procedures and arrange their delivery in a timely and cost-effective manner.
• Ensure that all purchased items meet minimum quality standards.
• Manage assets & inventories, disposals, repairs & maintenance.
• Plan and execute the distribution of goods to various implementation areas, ensuring timely and accurate delivery.
• Update the register of organizational assets regularly and conduct annual inventory at the fiscal year’s end.
• Monitor and maintain records of all logistics activities, including asset tracking and reporting.
• Coordinate the transportation of goods and people in compliance with vehicle request forms.
• Maintain vehicle use reports and submit monthly updates to the supervisor.
• Process accommodation bookings for staff and visitors, ensuring high-quality hotel services.
• Liaise with the insurance company for vehicle and motorbike insurance, ensuring timely payments and follow-ups on issues.
• Ensure proper fuel consumption management, oversee vehicle repairs, and provide regular monthly reports.

Compliance and Administrative Support (10%)

• Implement and enforce logistics procedures to ensure compliance with organizational standards.
• Contribute to the development and implementation of logistical strategies in collaboration with the Operations Coordinator to optimize resource use.
• Provide efficient administrative support related to maintenance, leasing of offices, and security of WRR properties.
• Assist with the preparation of the annual budget.
• Contribute to the organizational events by ensuring that they are conducted effectively.

Job specification requirements

Qualifications & Experience Required

Essential kills

· Education:

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field with a minimum of 2 years of experience in IT management and support, preferably in the context of non-profit organizations or international NGOs.

Relevant certifications (e.g., Certified Information Systems Security Professional – CISSP, Certified Information Privacy Professional – CIPP) would be an advantage.

Experience:

• Proven experience in managing IT infrastructure, including servers, networks, and software applications.
• Demonstrated understanding of data protection laws and best practices, including experience conducting Data Protection Impact Assessments (DPIAs).
• Experience in providing technical support and training to users on IT systems and data protection compliance.
• Familiarity with logistics, especially in a humanitarian context is an advantage.
• Solid understanding of IT systems, networks, security protocols, and data management.
• Familiarity with cloud computing, hardware/software configuration, and troubleshooting is essential.
• Strong problem-solving skills, with the ability to assess risks and develop strategies for mitigation in IT and data protection contexts.
• Good verbal and written communication skills, essential for drafting reports, documentation, and training materials.
• Ability to work collaboratively with diverse teams and stakeholders, fostering positive relationships across departments and with external partners.
• Good organizational and time management skills, with the capacity to manage multiple tasks and prioritize effectively.
• Ability to design and deliver training sessions, improving staff awareness and knowledge regarding IT and data protection practices
  
  
  
  

Core competencies

Task Execution

Ability to implement specific tasks efficiently and according to established guidelines.

Interpersonal Skills

Strong interpersonal abilities to build relationships with community members and team members.

Problem-Solving

Capacity to identify challenges on the ground and develop practical, community-based solutions.

Basic Financial Literacy

Understanding of budgeting and financial processes to ensure proper resource management at the field level.

Reporting

The ability to accurately and efficiently document activities, outcomes, and data relevant to their specific role as well as ensure they prepare and submit reports timely.

Project coordination

The ability to execute project plans that meet specific objectives within defined timelines and budgets.

Ethical Practice

Commitment to ethical standards and values in daily activities and interactions.

Key Performance Indicators (KPIs)

• Percentage of issues resolved within specified service level agreements (SLAs).
• Percentage of successful backups completed without errors or failures.
• Percentage of installations completed as per plan.
• Percentage of preventive maintenance tasks (PMs) that have been completed on schedule in a specified time period.
• Percentage of trouble tickets (TT) solved on time.
• Maintain an IT infrastructure uptime ensuring optimal performance of servers and networks.
• Percentage of staff satisfied by IT support.
• Accuracy of the asset register and inventory checks conducted annually.
• Compliance rate with logistics policies and fleet protocols.
• Efficiency of administrative processes related to office maintenance and leasing.
• Accuracy and timeliness of reports regarding fuel consumption and vehicle repairs.
• Number and success rate of organizational events conducted effectively.
  
  
  
  

Working conditions

As the Logistics and IT Officer at World Relief Rwanda, you will work in a collaborative and dynamic environment where your contributions are vital in maintaining the integrity and efficiency of the organization’s IT systems while ensuring compliance with logistics processes. The role involves on-site work responsibilities:

Office Environment: You will primarily work in an office setting equipped with modern technology and resources necessary to perform IT management duties effectively. The role requires a proactive approach to managing IT infrastructure, and you may need to adjust to a fast-paced environment where problem-solving is essential.

Field Visits: While much of the work will be conducted from the office, there will be opportunities for field visits to various project sites to assess IT needs and support implementation efforts. You should be comfortable traveling occasionally to support program operations.

Problem-Solving Focus: The role requires a significant amount of troubleshooting and problem-solving. You should be prepared to work independently and collaboratively to identify solutions to complex IT challenges while ensuring security and compliance standards are met.

HOW TO APPLY:

If you are interested and qualified for this position:

Please submit one PDF documentincludingyour application letter addressed to the Country Director of World Relief Rwanda, copy of your notified Degree, comprehensive Curriculum Vitae with three (3) names of referees, copy of your identity card and a recommendation letter from your Church Pastor or Priest (Not exceeding 6 months), not later than October 31^st, 2024.

Be a Rwandan by Nationality.

Applications will be sent to rwandajobs@wr.org

Only shortlisted candidates will be notified.

Note that application letter and CV should be signed.

Cick here ti visit the website source

Job responsibilities