2. Sales Agent

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Technology Adoption 

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Technology Adoption. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

In this role, you will play a crucial part in ensuring that RSSB has a seamless integration and adoption of new technologies, processes and systems across. You will work closely with various departments to identify and adopt new technologies, processes and systems. Your efforts will contribute to the continued growth and success of RSSB.

As the Technology Adoption, you will be the specialist and play a critical role in integration and adoption of technologies. If you have what it takes to provide training, create knowledge bases and foster a culture of continuous learning, we encourage you to apply. In this pivotal role, you will directly contribute to transforming the organisation, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to Head, Enterprise Solutions, the Technology Adoption will be  responsible for developing and implementing effective training programs, change management strategies, and knowledge transfer initiatives to facilitate a smooth transition and continuous utilization of enterprise-wide solutions.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Collaborate with cross-functional teams to identify training and adoption needs for new technologies, processes, and systems.
2. Design and develop comprehensive training materials, including user guides, e-learning modules, and hands-on workshops.
3. Conduct training sessions and workshops for end-users, ensuring effective knowledge transfer and a clear understanding of the new technologies and processes.
4. Develop and implement change management strategies to address potential resistance and facilitate smooth transitions during technology implementations.
5. Create and maintain knowledge bases, business process documentation, and other reference materials to support ongoing technology adoption.
6. Promote and foster a culture of continuous learning and technology adoption within the organization.
7. Identify and address technology adoption challenges, proposing solutions and strategies to overcome barriers.
8. Collaborate with the Technical Support team to ensure seamless support and troubleshooting for end-users during technology transitions.
9. Gather feedback from end-users and stakeholders to continuously improve training and adoption methodologies.
10. Analyze and report on technology adoption metrics, providing insights and recommendations for improvement.
11. Readily available to assist with any additional related tasks as assigned by the manager.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field such as Information Technology, Business Administration, or Education or equivalent
2. Minimum of 3 years of experience in technology training, change management, or technology adoption
   
   
   

Key competencies

Technical Competencies:

1. Proficient in learning management systems (LMS) and e-learning authoring tools.
2. Knowledge of project management principles and methodologies.
3. Excellent documentation and technical writing skills.

Behavioral Competencies: 

1. Exceptional communication and presentation abilities.
2. Strong interpersonal and relationship-building skills.
3. Ability to simplify complex technical concepts for diverse audiences.
4. Excellent problem-solving and analytical skills.
5. Organized and detail-oriented approach.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Technology Adoption

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Senior Technology Adoption. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

As the Senior Technology Adoption, you will be a specialist playing a critical role in integration and adoption of technologies. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to the Head, Enterprise Solutions,  the Senior Technology Adoption will be responsible for driving the successful adoption and integration of new technologies, processes, and systems across the organisation. This position plays a crucial role in developing and executing technology adoption strategies, leading change management initiatives, and ensuring effective knowledge transfer and user enablement.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Collaborate with cross-functional teams to identify training and adoption needs for new technologies, processes, and systems.
2. Design and develop comprehensive training materials, including user guides, e-learning modules, and hands-on workshops.
3. Conduct training sessions and workshops for end-users, ensuring effective knowledge transfer and a clear understanding of the new technologies and processes.
4. Develop and implement change management strategies to address potential resistance and facilitate smooth transitions during technology implementations.
5. Create and maintain knowledge bases, business process documentation, and other reference materials to support ongoing technology adoption.
6. Promote and foster a culture of continuous learning and technology adoption within the organization.
7. Identify and address technology adoption challenges, proposing solutions and strategies to overcome barriers.
8. Collaborate with the Technical Support team to ensure seamless support and troubleshooting for end-users during technology transitions.
9. Gather feedback from end-users and stakeholders to continuously improve training and adoption methodologies.
10. Analyze and report on technology adoption metrics, providing insights and recommendations for improvement.
11. Readily available to assist with any additional related tasks as assigned by the manager.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field such as Information Technology, Business Administration, or Education or equivalent
2. Minimum of 3 years of experience in technology training, change management, or technology adoption

Key competencies

Technical Competencies:

1. Proficient in Learning Management Systems (LMS) and e-learning authoring tools.
2. Knowledge of project management principles and methodologies.
3. Excellent documentation and technical writing skills.

Behavioral Competencies:

1. Exceptional communication and presentation abilities.
2. Strong interpersonal and relationship-building skills.
3. Ability to simplify complex technical concepts for diverse audiences.
4. Excellent problem-solving and analytical skills.
5. Organized and detail-oriented approach.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior DevOps Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking candidate to join our team as the Senior DevOps Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

If you have what it takes to work closely with a constructive technical team together with other cross-functional units and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to Head, Infrastructure, the Senior DevOps Engineer will be responsible for bridging the gap between development and operations teams, enabling seamless collaboration, automation, and efficient software delivery pipelines. This position plays a pivotal role in designing, implementing, and maintaining advanced continuous integration/continuous deployment (CI/CD) practices, containerization technologies, and infrastructure automation across the organization’s technology stack.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Design and implement robust CI/CD pipelines and automated build, test, and deployment processes for complex applications and microservices architectures.
2. Architect and manage container orchestration platforms like Kubernetes and OpenShift, ensuring scalability, high availability, and efficient resource utilization.
3. Automate infrastructure provisioning, configuration management, and deployment processes using Infrastructure as Code (IaC) tools and scripting languages like Terraform, Ansible, or Python.
4. Collaborate with development teams to integrate DevOps practices, including automated testing, code quality checks, and monitoring, into the software development lifecycle.
5. Design and implement monitoring and logging solutions, ensuring observability, proactive alerting, and troubleshooting for applications and infrastructure components.
6. Contribute to the development and maintenance of self-service platforms, enabling developers to provision and manage resources efficiently.
7. Optimize application performance, scalability, and reliability through load testing, performance tuning, capacity planning, and chaos engineering practices.
8. Foster a culture of automation, collaboration, and continuous improvement within the organization.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
2. Minimum of 5 years of experience in a DevOps or Site Reliability Engineering (SRE) role.

Key competencies

Technical Competencies:

1. Extensive hands-on experience with containerization technologies (e.g., Docker, Kubernetes, OpenShift) and container orchestration platforms.
2. Proficient in scripting languages and Infrastructure as Code (IaC) tools.
3. In-depth understanding of CI/CD pipelines, automated testing, deployment strategies, and microservices architectures.
4. Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) and cloud native technologies.
5. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack), observability practices, and chaos engineering.
6. Proficiency in Linux/Unix system administration and networking concepts. Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
7. Experience with version control systems

Behavioral Competencies:

1. Strong problem-solving, analytical, and troubleshooting skills.
2. Excellent communication, collaboration, and mentoring abilities.
3. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
4. Attention to detail and commitment to continuous learning.
5. Strong documentation and knowledge-sharing skills.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Database Administrator

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Senior Database Administrator. If you thrive in dynamic environments and are committed to ensuring high availability, performance, security, and reliability of databases, leveraging both open-source and commercial database solutions, this is the opportunity for you!

In this role, you will play a crucial part in ensuring that RSSB has a seamless integration and adoption of new technologies, processes and systems across. You will collaborate closely with development teams, infrastructure teams, and other stakeholders to ensure efficient data management and seamless integration with applications and services and foster a culture of continuous learning and innovation.

Reporting to the Head, Engineering, the Senior Database Administrator will be responsible for the design, implementation, maintenance, and optimization of database systems across the organization. This position plays a crucial role in planning and executing database migrations, upgrades, and version control, ensuring minimal downtime and seamless transitions.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Implement and manage database replication, backup, and recovery strategies, ensuring data integrity and business continuity.
2. Optimize database performance by monitoring systems, analyzing query performance, and implementing indexing strategies and database tuning techniques.
3. Collaborate with development teams to ensure adherence to database design best practices, data modeling, and schema management.
4. Implement and maintain database security measures, including access controls, encryption, and auditing mechanisms.
5. Automate database maintenance tasks, such as backups, index rebuilds, and statistics updates, using scripting languages and automation tools.
6. Provide technical guidance and mentorship to junior database administrators and other team members.
7. Stay up-to-date with the latest database technologies, trends, and industry best practices, and provide recommendations for adoption and improvement.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
2. Minimum of 5 years of experience as a Database Administrator, with hands-on experience in both open-source and commercial database solutions

Key competencies

Technical Competencies:

1. Proficient in database management systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Cassandra).
2. Experience with database monitoring and performance tuning tools.
3. Knowledge of backup and recovery tools and strategies.
4. Familiarity with virtualization technologies and cloud-based database solutions.
5. Understanding of agile software development methodologies and version control systems (e.g., Git).
   
   
   

Behavioral Competencies:

1. Excellent analytical and problem-solving abilities.
2. Strong communication and documentation skills.
3. Senior Database Administrator 3
4. Ability to work collaboratively in cross-functional teams.
5. Attention to detail and commitment to data integrity and security.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Scrum Master

Are you an experienced Scrum Master passionate about facilitating agile practices and fostering high-performing teams? Join our dynamic organization and play a pivotal role in enabling cross-functional agile teams to deliver exceptional products and services through continuous improvement and collaboration.

As a Scrum Master, you will be responsible for championing agile practices and driving high-performing, self-organizing agile teams. Additionally, you will have opportunities to work in a highly collaborative and cross-functional team environment, with a mix of office-based and remote work arrangements available.

Reporting to the Agile Coach, as the Scrum Master you will be facilitating agile ceremonies like planning, standups, reviews and retrospectives; coaching teams on Scrum and agile methodologies; removing impediments; aligning communication across teams and stakeholders; promoting transparency through agile artifacts; collaborating with the Agile Coach on process improvements; conducting training; and fostering an environment of trust, collaboration and continuous learning.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Facilitate and lead agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, ensuring effective collaboration and adherence to Scrum principles.
2. Coach and mentor agile teams on Scrum practices, agile methodologies, and continuous improvement techniques, fostering a culture of self-organization and accountability.
3. Remove impediments and blockers that hinder team productivity and efficiency, acting as a buffer between the team and external distractions.
4. Facilitate communication and alignment between agile teams, product owners, and stakeholders, ensuring a shared understanding of requirements, priorities, and progress.
5. Promote transparency and visibility by maintaining agile artifacts, such as product backlogs, sprint backlogs, and burndown charts.
6. Collaborate with the Agile Coach to identify areas for process improvement and implement best practices across the organization’s agile initiatives.
7. Conduct training and knowledge-sharing sessions to upskill team members on agile practices and promote continuous learning.
8. Foster an environment of collaboration, trust, and respect within and between agile teams.
9. Monitor team performance metrics and provide insights and recommendations for process optimization.
10. Ensure compliance with agile frameworks and methodologies, adapting practices as needed to fit the organization’s context.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
2. Proven Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
3. Minimum of 3 years of experience as a Scrum Master or in an agile coaching role.

Key competencies

Technical Competencies:

1. Proven track record of successfully implementing and facilitating Scrum and agile practices within cross-functional teams.
2. Strong understanding of agile principles, Scrum framework, and other agile methodologies (e.g., Kanban, Lean).
3. Familiarity with agile project management tools and collaboration software.
4. Proficiency in agile project management tools (e.g., Jira, Trello, Azure DevOps).
5. Knowledge of software development lifecycle and related processes.
6. Experience with agile metrics and reporting frameworks.
   
   
   
   

Behavioral Competencies: 

1. Excellent facilitation, communication, and interpersonal skills.
2. Strong problem-solving, conflict resolution, and decision-making abilities.
3. Ability to build trust, collaborate effectively, and motivate cross-functional teams.
4. Adaptability and flexibility to navigate changing priorities and requirements.
5. Coaching and mentoring skills to foster continuous learning and improvement.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Product Owner

Are you ready to embark on a transformational journey in a complex IT environment that is heavily data- driven? We are seeking an exceptional individual to join us as the Product Owner to be part of a team that is implementing our transformation towards the development of relevant products and services for our members.

As the Product Owner, you will drive implementation initiatives that are geared to adopt cutting edge processes in product development that are relevant to market needs and use technology as a catalyst in product and service development.

If you possess a relentless commitment to operational excellence, a passion for driving change, and the ability to navigate complex organizational environments, then we invite you to join our transformative journey. In this pivotal role, you will have the unique opportunity to position RSSB products and services that speak to the needs of our customers in the market.

Reporting to the Manager, Product, the Product Owner will lead the product development process, working closely with cross-functional teams to ensure that the product meets customer needs and aligns with the company’s overall goals.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Develop and maintain a product roadmap that aligns with the company’s goals and objectives
2. Work with stakeholders to understand customer needs and market trends
3. Work with the development team to define product requirements and prioritize features
4. Ensure product development meets customer needs and aligns with the product roadmap
5. Monitor product performance and report on metrics
6. Guide product marketing strategies
7. Manage the product backlog end-to-end
8. Coordinate product launch activities
9. Perform any other duties related to the product field as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in business, Information system or related field
2. 2 + years of experience as a product owner, product manager or business analyst

Key Competencies

Technical Competencies:

1. The incumbent must have in-depth knowledge of product development processes and software development methodologies
2. The role holder must have sound experience in product development, market analysis, and user experience design
3. The incumbent must have a strong understanding of customer needs, market trends, and competitive landscape
4. The role holder must have the ability to prioritize features and make decisions based on data

Behavioral Competencies: 

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences
2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike
3. Must be open to change and adapt established methods for new uses within the institution

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Solution Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Solution Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This role offers a unique opportunity to be at the forefront of developing and implementing cutting-edge business solutions that enhance our business processes. You will leverage your deep understanding of Microsoft 365 solutions, Oracle ERPs, SAP, or modern business applications to drive innovation and efficiency.

The Senior Solution Engineer will be responsible for the implementation, maintenance, and ongoing support of our Enterprise and ERP Solutions and systems. The ideal candidate will have a deep understanding of Microsoft 365 solutions, Oracle ERPs, or SAP or modern business applications.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity.

Key Duties and Responsibilities

1. Develop and implement business solutions for our business processes.
2. Design, configure, and support business systems, applications, and databases.
3. Troubleshoot and resolve enterprise application issues.
4. Monitor and optimize system performance.
5. Provide technical support and troubleshooting for existing ERP systems
6. Develop and maintain documentation and procedures related to ERP systems
7. Manage and maintain system security and integrity.
8. Ensure compliance with applicable policies and procedures.
9. Train users on enterprise system use and features.
10. Collaborate with other technical staff to develop and implement solutions.
11. Provide technical support to users
12. Learn new commercial solutions from vendors (ERP or any other internal application etc.Provide in-house customization for IT solutions
13. Work with business representatives to draft required needs which will be implemented by vendor into a digital solution
14. Work on the customization of internal tools and work closely work with software vendors
15. Performing analysis on software application functionality and suggesting improvements.
16. Ensuring effective front-end and back-end functionality of applications.
17. Consulting with the engineering team, internal users, and clients to improve application performance.
18. Managing code migration across environments to ensure continued and synchronized functionality.
19. Establishing the root causes of application errors and escalating serious concerns
20. Perform any other duties related to application/system field as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Bachelor’s Degree in Computer Science, Information Technology, or any relevant field
• Must have 3 years relevant experience or any similar experience in service delivery, engineering or has been part of a large business enterprise solution implementation team for a minimum period of 2 years
  
  
  

Key competencies

Technical Competencies:

1. Good understanding of Oracle ERP technologies and Oracle modules
2. Proven excellent ability to adapt to new solutions and tools for performance management
3. Strong skills in scripting language like Python, .NET, java, TS, etc
4. Knowledge of modern enterprise systems, applications, and databases.
5. Working knowledge of SQL, HTML, Java, Javascript, and other programming languages.
6. Proficiency with Microsoft Office and other modern business solutions.
7. Familiarity with system integration and web services.
8. Ability to quickly learn and adapt to new technologies.

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Wednesday 11, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Agile Coach

Are you a seasoned Agile practitioner passionate about fostering a culture of collaboration, continuous improvement, and efficient delivery? Join our organization as an Agile Coach and lead our journey towards agile excellence!

As an Agile Coach, you will take the lead in driving the organization-wide adoption and effective rollout of agile methodologies. You will be the catalyst for a transformative shift in culture, empowering teams to wholeheartedly embrace agile principles and ways of working. By staying updated with the latest industry trends, you will tailor agile approaches to cultivate an environment of transparency, collaboration, and continuous improvement.

Reporting to the Chief Technology and Information Officer, the Agile Coach will be responsible for spearheading the organization’s agile transformation by collaborating with leaders to define the vision, training teams across all levels on agile methodologies, and facilitating agile ceremonies. You will coach scrum teams, product owners, and scrum masters. You’ll also implement the metrics of measuring agile performance while aligning practices across departments to scale agile frameworks.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Collaborate with senior leadership and executive teams to establish a strategic vision and roadmap for agile transformation within the organization.
2. Educate and train employees at all levels on agile principles, practices, and frameworks, fostering a deep understanding and buy-in for agile methodologies.
3. Facilitate agile ceremonies and events, such as sprint planning, daily standups, retrospectives, and program increment (PI) planning, ensuring adherence to agile best practices.
4. Coach and mentor cross-functional teams, product owners, and scrum masters, providing guidance on agile practices, problem-solving, and continuous improvement.
5. Identify and address barriers to agile adoption, proposing solutions and change management strategies to overcome resistance and cultural challenges.
6. Develop and implement agile metrics and reporting mechanisms to measure and improve delivery efficiency, cycle time, and overall team performance.
7. Collaborate with various departments and functions to scale agile practices across the organization, ensuring alignment and consistency in agile implementations.
8. Stay up to date with the latest agile trends, frameworks (e.g., Scrum, Kanban, Scaled Agile Framework), and industry best practices, adapting and tailoring approaches to fit the organization’s needs.
9. Facilitate knowledge sharing and continuous learning by organizing agile communities of practice, workshops, and training sessions.
10. Promote a culture of transparency, collaboration, and continuous improvement, fostering an environment that embraces change and empowers teams.
11. Readily available to assist with any additional related tasks as assigned by the supervisor.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Project Management) or equivalent experience.
2. Minimum of 5 years of experience as an Agile Coach or Scrum Master, with a proven track record of leading agile transformations in large organizations.
3. You have an added advantage if you are a Certified Agile practitioner (e.g., Certified Scrum Master, Certified Scrum Professional, SAFe Agilist).
   
   
   

Key competencies

Technical Competencies:

1. Comprehensive knowledge and practical experience with agile methodologies, frameworks, and best practices (e.g., Scrum, Kanban, SAFe, LeSS).
2. Strong understanding of project management principles, software development life cycles, and product development processes.
3. Proficiency in agile project management tools and collaboration software.
4. Experience with agile metrics and reporting frameworks.
5. Knowledge of software development and testing practices (e.g., continuous integration, continuous delivery, test-driven development).

Behavioral Competencies: 

1. Excellent communication, facilitation, and presentation abilities.
2. Strong leadership, coaching, and mentoring skills.
3. Ability to build trust and foster collaboration across diverse teams and stakeholders.
4. Analytical and problem-solving skills to identify and address challenges in agile adoptions.
5. Change management and organizational development expertise.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Monday 13, May 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Network Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Network Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This role offers a unique opportunity to be at the forefront of leading the designing and implementation of advanced network solutions, ensuring our infrastructure is robust, secure, and scalable. You’ll work with the latest technologies and tools, staying ahead of industry trends and continuously improving our network environment

The Senior Network Engineer will be responsible for designing, implementing, and maintaining the organization’s network infrastructure, which includes routers, switches, and firewalls. The Network Engineer ensures that the organization’s data is secure, and is responsible for troubleshooting any network issues that arise.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity.

Key Duties and Responsibilities

1. Design, configure and maintain network infrastructure, including routers, switches, firewalls, VPN and other network devices
2. Monitor network performance and troubleshoot network issues.
3. Analyze network performance and develop solutions to optimize network operations.
4. Create and maintain documentation of all network configurations and changes.
5. Research new technologies and products to recommend to the team for improving the network environment.
6. Provide support to end users and other IT staff.
7. Research and recommend new technologies
8. Develop and maintain documentation
9. Perform any other duties related to the network infrastructure as may be assigned from time to time
   
   
   

Key Qualifications and Experience

The successful candidate must have at least:

• 8+ years of experience in network engineering or administration
• Minimum of 2 years of professional experience in a well-known IT or network service provider in a network engineering or administration role
• Experience with routing and switching protocols, including TCP/IP, BGP, OSPF and RIP.
• Experience with network security protocols, including IPSec and VPN. Knowledge of network security technologies such as firewalls, IPS/IDS, etc.
• Experience with network monitoring and management tools.
• Familiarity with network hardware, including routers, switches, and firewalls.Knowledge of network virtualization technologies such as VLANs, MPLS, etc.
• Must have a relevant certification related to network or Cybersecurity such as CCNA, CEH, etc..
  
  
  

Technical Competencies:

• Knowledge of routing protocols (OSPF, BGP, etc.)
• Knowledge of switching technologies (VLANs, STP, etc.)
• Experience with firewalls (Cisco ASA, Palo Alto, etc.)
• Experience with wireless networks (Wi-Fi, cellular, etc.)
• Knowledge of network monitoring tools such as Solarwinds, Cacti, etc.
• Experience with cloud computing technologies (AWS, Azure, etc.)
• Experience with Network Automation tools (Ansible, Puppet, etc.)
• Expertise in Fortinet solutions
• Knowledge of network security best practices
  
  
  

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Wednesday 11, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Data Center Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Data Center Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This role offers a unique opportunity to be at the forefront of cutting-edge technology and innovation in data center management.

The Senior Data Center Engineer will be responsible for overseing and managing all data center operations, ensuring high availability and reliability of services. This role involves working with cutting-edge virtualization technologies and modern network components to maintain and enhance our data center infrastructure.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity.

Key Duties and Responsibilities:

1. Oversee and manage all data center operations, including primary and disaster
   recovery sites.
2.  Ensure high availability and reliability of data center services.
3. Implement and maintain virtualization technologies such as VMware and Hyper-V.
4. Manage network components including firewalls, Application Delivery Controllers
   (ADCs), and other modern network appliances.
5. Conduct routine hardware and software audits of servers to ensure compliance
   with established standards, policies, and configuration guidelines.
6. Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
7. Test and verify hardware and software strategies for high availability and quick
   recovery in emergency scenarios.
8. Enhance data center security protocols and implement security measures.
9. Maintain a thorough understanding of the latest security principles, techniques, and protocols.
10. Document all technical procedures and user guides.
11. Develop and maintain comprehensive documentation of all data center processes
    and systems.
12. Prepare reports on data center operations, uptime, and incident resolution.

Key Qualifications and Experience

The successful candidate must have at least:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred.
• Proven experience as a Data Center Engineer, Site Reliability Engineer, or similar
  role.
• Strong working knowledge of virtualization technologies such as VMware, Hyper-V, and Veeam.
• Experience with network management and with modern network components like
  ADCs, firewalls, etc.
• Certifications in VMware, Cisco, or similar are preferred but not mandatory.
• Training or certifications in IT security and network management highly regarded.
  
  
  

Key competencies

Technical Competencies:

1. Expertise in managing and configuring enterprise-wide LANs, WANs, VPNs,
   etc
2. Skills in virtualization technology and appliance management.
3. Ability to design and implement comprehensive security measures.

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Wednesday 11, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source

Click on the job position of your choice for more details

6 Job Positions of Food technology inspection specialist at Rwanda food and drugs authority (FDA) :Deadline: Dec 4, 2024

6 Job Positions of Food safety and surveillance specialist at Rwanda food and drugs authority (FDA):Deadline: Dec 4, 2024

4 Job positions of Food plant Senior Engineer at Rwanda food and drugs authority (FDA) : Deadline: Dec 4, 2024

2 Job positions of Food stores and outlest inspection specialist at FDA:Deadline: Dec 4, 2024

Advisory to DG at Rwanda food and drugs authority (FDA) :Deadline: Dec 4, 2024

Administrative assistant to DDG at Rwanda food and drugs authority (FDA) :Deadline: Dec 4, 2024

1. Musanze District: (34)

Who we are:

Trinity Nyakabingo Mines Ltd is a Wolfram Mining Company, situated in Shyorongi Sector, Rulindo District, Northern Province.

On behalf of Trinity Metals Ltd and its own behalf, the Management of Trinity Nyakabingo Mines Ltd informs the public that it is recruiting Competent, Qualified and Experienced Staff for the following various positions:

TRAINING & DEVELOPMENT COORDINATOR(3 POSITIONS)

Position/Job TitleTraining & Development Coordinator

Job Grade: C5

Department: Human Resources & Administration (HRA)

Reports To: HR & Administration Manager/ Superintendent

Job Brief: Under the leadership of the Head of the Human Resources Department, the Training & Development Coordinator is responsible forbuilding sustainable competency for Trinity Metals employees, improving workplace capabilities focused on a diligent safety and performance culture.The Training & Development Coordinator also ensures a culture of general & operational safety amongst all new employees joining the company and delivers relevant training programs, with focus on site-specific requirements and strategic plan.

S/he also participates in generic training to all Employees, which may include Onboarding & Orientation, Culture & SHEC induction, Visible Felt Leadership, HIRA, Performance Management etc.

Responsibilities:The Training & Development Coordinator has the following responsibilities and duties:

Training & Development Needs Assessment & Analysis

• Assesses need, analyze gaps, research best practices and partners with HoDs to identify, develop learning and development programs that address shortfalls.
• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
• Participates in the development of the Training and development budget and manages budget in line with cost efficiency/optimization principles.
• Recommends, designs, develops and implements innovative learning and development programs in conjunction with Skills development stakeholders.
• Driving core business Induction and Safety programs for all Trinity Metals employees towards succession in Safety, Production, Cost and People.
• Ensures all training and development activities (department specific and general training) are aligned to the organization’s mission, vision and values.
  
  
  

Training, Administration & Coordination

• Facilitates and ensures efficient administration and record keeping of on-line and face-to-face learning programs.
• Identifies potential trainers for inhouse, external or online Training/Development Programs.
• Coordinate and liaise with external trainers to efficiently implement Training and Development Plan.
• Coordinate learning and development program activities including scheduling, participates in identifying participants, informingline managers about training programs, attendance of programs and all logistics required.
• Serve as primary facilitator, and subject matter expert for the Induction and safety programs.
• Makes use of job specific examples, visuals, discussions, role plays and formative & summative assessments during training process.
• Lead the delivery and evaluation of structured courses and experiential learning opportunities to meet defined operational needs.
  
  
  

Training & Development Reporting and Monitoring

• Develops integrated learning reports and feedback and share with the HoD and Management Team.
• Continually monitor and evaluate effectiveness of programs and suggested areas of improvement needed; recommending new approaches, modifications or changes that will improve efficiency and/or effectiveness.
• Serves as the Training and Development data custodian maintaining Training & Development records and tracks outcomes.
  
  
  

Other Duties

• Develops and updates Training & Development Policy, Procedures and relevant documents for Management approval.
• Serves as partner to operational teams to develop best practices and tools to ensure quality operation and supervision across the Mine site.
• Complies with all Company Policies, Procedures, instructions and relevant regulations.
• Periodically reviews training and development strategy in line with Company strategy to ensure program alignment and fit-for-purpose programs.
• Carry out any other relevant duties as assigned by the Skills Development Partner and HR Manager.
  
  
  

Job Requirements:The Training & Development Coordinatorshould have the following education, experience and skills:

• Train the Trainer Certificate
• Level 4 Training Qualification advantageous.
• Bachelor’s degree in human resources, Organizational Development, Education, Training & Development, or related field.
• Computer literacy-Fluent in Microsoft Office
• Fluent in English
• A minimum of 3 years’ experience in general/workplace/ technical training facilitation at operations & supervisory level
• Minimum 2 years underground mining experience is an advantage
• Exceptional communications skills; oral, written, facilitation and presentation
• Leadership skills including strong interpersonal influence, assertiveness, teamwork and relationship building skills.
• Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure execution
• Building and Contributing to Teams – Actively participates as a member of a team to move the team toward. Interacting with others in a way that builds transparency, trust, and confidence in the pursuit of organizational goals
• Develop and sustain relationships based on an understanding of internal & external customer needs and actions consistent with the Company’s standards.
• Energetic, proactive, and resourceful, self-motivated with a high level of detail focus delivering work of the highest standard.
• Business Acumen – Understands and utilizes business information to manage everyday operations.
  
  
  

Applying for the Positions:

Please submit the following documents in a single file attachment to the e-mail address: recruitment.nyakabingo@trinity-metals.com for Human Resources Office. Indicating which position you are applying for and addressed to the General Manager of Trinity Nyakabingo Mine Ltd.

• Application letter/A cover letter setting out briefly the candidate’s motivation and suitability for the position not more than 1 page,
• A Curriculum Vitae- maximum 3 pages,
• The name, position and contact number for three references, one of them being from your recent employer, preferably your direct Supervisor.
• A copy of education and training certificates/diplomas/degrees
• Any pertinent recommendation letter that the candidate may wish to add.
• A copy of relevant work certificates.
• A copy of ID
  
  
  

Applications Submission Deadline

The deadline for Application is 14^th December 2024 at 15:00 Pm.

The applications submitted after deadline will not be considered.

Only shortlisted candidates shall be contacted.

For other inquiries, please contact HR Office on +250791345409 during working hours

Done at Nyakabingo, on29^th November 2024.

______________

James MUDAHUNGA

General Manager

Click here to visit the website source

Click on the job position of your choice for details

1. Advisor to the Deputy CEO (1) 
2. Director of Destination Marketing
3. Business Development ManagerStrategic Partnerships
4. Sales Manager
5. MICE Sales Officer
6. Research Manager
7. Director of Events Coordination

Click on the link to visit the orginal announcement :

2011dec4-80f3-40c3-bf7b-f47c6220acfa_Job_advertisements.pdf

ITM AFRICA LTD is a world leading HR Services provider, we are specialized in all HR solutions, Talent Acquisition, and Training. Our goal is to become the leading human capital partner in Africa. We take pride in reintroducing the human factor into Human Resources. With this in mind, we are committed to offering personalized services to our clients.