JOB ADVERTISEMENT – DATA CENTER ENGINEER
Job Title: Data Center Engineer
Reports to: IT Manager Technology Services
Department: IT Services
Duty Station: Kigali International Airport (KIA)

Job Purpose
The role will be responsible for all the RwandAir data center Infrastructure. This includes Network connectivity (LAN/WAN), Servers, Storage, Telephony, Security appliances, platforms, Firewalls, data center HVAC Systems, Data Center power systems, IT Support desk. In order to keep cost manageable, the planning and operations function are within the same units. There would always be need of expert
advice and such advice is best done by having a standing agreement with a suitable service provider who can provide expert guidance as well as expert resources to assist in execution.

1. Key Duties and Responsibilities:
 Hold primary responsibility for determining the best location of all new compute and storage equipment within existing data centre. Using industry best practices, proper power, and cooling.
 Deploy and manage virtualization technologies like VMware and Microsoft HyperVisor
 Develop new best practices to reduce unscheduled downtime, and improve operations,reliability, safety, and energy efficiency. Ensure best practices and global standards are in place
 Ability to manage and provision resources for cloud-based hosting technologies like AWS, Azure.
 Collect and analyze data on various computing systems, maintain historical records, and provide reports to the Director IT with statistical analysis as requested.
 Maintain impeccable documentation around data center configurations.
 Responsible for maintaining data center power equipment from the main switch through the rack-level PDU, including all intermediate UPSs, PDUs, and switch gear.

2. Desired Profile: Required education, Experience, and Abilities;
 Bachelor’s degree in Information Technology or related IT field
 2 years of experience managing power and cooling infrastructure in large datacenters.
 Experience with data center Virtualization technologies, Storage and Cloud Technologies
services.
 Demonstrated experience and familiarity with
 Power distribution, conditioning, and cooling technology options, costs and tradeoffs.
 Familiarity with data center guidelines and standards
 Responding to scheduled and unscheduled outages
 Possession of industry certifications Virtualization, CCNA, CCNP, MCSE or MCSA is an added advantage.
 Familiarity with commodity computing and storage systems.
 Industry working skills on cloud technologies, virtualization and operating systems.
 Experience with collecting statistical data and integrating into database software.
 Knowledge of computer networks and hardware architecture including maintenance and repair.
 Experience in data center infrastructure (power and cooling) design.
 Experience with Managing Windows, Linux/ Unix Systems.
 Ability to handle multiple projects and work under high demanding scenarios
 Positive attitude towards user support

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only PDF Format) is February 02, 2025. Please apply
via the link: https://erecruitment.rwandair.com/

Click here to visit the website source

JOB ADVERTISEMENT – SOFTWARE ENGINEER
Job Title: Software Engineer
Reports to: IT Manager Software Services
Department: IT Services
Duty Station: Kigali International Airport (KIA)

Job Purpose
This role will be responsible to deliver things which is a result of a BUILD decision in the “BUY vs BUILD”.
This role will have technical resources and will be catering to development of applications from across all business units. The resources will be allocated to the projects depending on the approval and project priority. This role must have extended arm through partner/vendor ecosystem e.g. resource augmentation partner. This will help ramp up or ramp down the resources which is not possible if all are in the airline payroll. Such a balance is a must.

1. Key Duties and Responsibilities:
 Required to develop code and applications in compliance with full software development life
cycle (SDLC)
 Develop flowcharts, layouts and documentation to identify requirements and solutions
 Write well-designed, testable code
 Produce specifications and determine operational feasibility
 Integrate software components into a fully functional software system
 Develop software verification plans and quality assurance procedures
 Document and maintain software functionality
 Troubleshoot, debug and upgrade existing system
 Deploy programs and evaluate user feedback
 Comply with project plans and industry standard.
 Ensure software is updated with latest features

2. Desired Profile: Required education, Experience, and Abilities;
 BSc degree in Computer Science, Engineering or relevant field.
 Must possess technical skills and interpersonal skills and effectively communicate with users to
test and debug software through to the end product.
 Proficient in Python, Java, C++ and other object-oriented programming languages
 Experience with Scrum/Agile development methodologies
 At least a minimum of 3 Years of practical hands-on experience with developing applications and
software.
 Proven work experience as a Software Engineer or Software Developer
 Experience designing interactive applications using Javascript, CSS Frameworks, Javascript
Frameworks (Angular, React, Ember etc)
 Ability to develop software in Java, Ruby on Rails, C++ or other programming languages
 Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
 Experience developing web applications using at least one popular web framework (JSF etc)
 Experience with test-driven development
 Proficiency in software engineering tools
 Ability to document requirements and specifications
 Positive attitude towards user support.

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates;
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees;
The deadline for submitting application documents (Only PDF Format) is February 02, 2025. Please apply
via the link: https://erecruitment.rwandair.com/

Click here to visit the website source

JOB ADVERTISEMENT – APPLICATIONS AND DATABASE SPECIALIST

Job Title: Applications & Database Specialist
Reports to: IT Manager Software Services
Department: IT Services
Duty Station: Kigali International Airport (KIA)

Job Purpose
The role will be responsible for all the RwandAir Infrastructure items. This includes Servers, Storage,platforms/applications, databases, IT Support desk, backups and all integrations between systems. In
order to keep cost manageable, the planning and operations function are within the same units. There would always be need of expert advice and such advice is best done by having a standing agreement with a suitable service provider who can provide expert guidance as well as expert resources to assist in execution

1. Key Duties and Responsibilities:
 Development of applications inline with the standard software development lifecycle framework.
 Programming, coding, and debugging software applications and systems;
 Analysis of software, codes, and system requirements.
 Identify new computer technologies for possible incorporation;
 Develop, create, and modify existing computer applications/software using either C#, Java or PHP;
 Analyse Company needs and develop new software solutions;
 Analyse, design and administer databases;
 Administer SQL Server, Red hat Linux and Oracle database;
 Develop computer application using PHP, JavaScript and other popular programming language;
 Implement or maintain integration between different systems used by Rwandair.
 Ability to create scripts for task automation
 Design and document application and database architectures and data modelling
 Oversee application and database backups, clustering, mirroring, replication and failover.

2. Desired Profile: Required education, Experience, and Abilities;
 Bachelor’s degree in computer science or related field
 4+ Years’ experience in managing databases and creating applications
 Experience with managing Ms SQL Databases Servers,
 Experience with managing Oracle databases, scripting languages but not limited to python, Perl,
Ruby.
 Experience with working knowledge of JSP, JavaScript, Web services, XML, ASP, PHP
 Good technical knowledge of databases and query languages
 Ensure all critical systems backup and restoration and testing of backup data complies with
required standards.
 Strong verbal and written communication skills to explain to users how databases operate.
 Good Analytical skills
 Proficiency in software engineering tools
 Logical approach to problem solving
 Attention to details
 Tenacity and patience
 Quick understanding of business process and constraints
 Ingenuity and creativity
 Ability to work well under pressure
 Positive attitude towards user support

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only PDF Format) is February 02, 2025. Please apply
via the link: https://erecruitment.rwandair.com/

Click here to visit the website source

Job Title: Career and Alumni Coordinator

Reports to: The MCFSP Program Administrator and will have a dotted line of reporting to the UGHE Associate Registrar

Location: Butaro, Burera District, Rwanda

Program Profile

The Mastercard Foundation Scholars Program at UGHE is a transformative initiative designed to provide educational opportunities to African youth, particularly those from disadvantaged backgrounds, including females, refugees and displaced persons, and youth with disabilities. This program offers comprehensive scholarships and additional support services, ensuring that scholars can focus on their academic and personal development. The program equips scholars with the skills and knowledge necessary to become effective leaders in global health delivery through a holistic approach that includes mentorship, leadership training, and community engagement. Ultimately, this initiative not only enhances the employability of graduates but also contributes to breaking the cycle of poverty, narrowing gender disparities, and improving health outcomes across the continent.

Role Overview

The Career and Alumni Coordinator will play a vital role in enhancing the career readiness of scholars and maintaining engagement with alumni of the Mastercard Foundation Scholars Program (MCFSP). The role involves offering career counselling, internship opportunities, mentorship, and leadership development to address the unique challenges faced by scholars during their studies. The Coordinator will actively engage with alumni, manage networking events, handle data management, plan events, and coordinate career services and Fellowship and mentorship programs. The Coordinator will also work closely with internal teams to ensure comprehensive support for scholars, fostering relationships with various stakeholders, including alumni, employers, and community organizations. Strong communication skills and the ability to build and maintain these relationships are essential for the success of this role, as it directly contributes to the program’s mission of empowering scholars and creating a robust alumni network.

 Responsibilities

Career Development and Planning

• Conduct career assessment, design and implement robust career services programs tailored to support scholars’ transition into the workforce.
• Provide personalized career counseling and coaching to scholars and alumni.
• Facilitate job placement opportunities through partnerships with employers, career fairs, and other initiatives.
• Facilitate Fellowship opportunities for scholars through engagement with key institutions
•  Facilitate workshops on topics like resume writing, interviewing skills, networking, and leadership development.
  
  
  

Alumni Engagement

• Build and maintain a vibrant alumni network by organizing events, reunions, and professional development opportunities.
• Develop platforms to promote ongoing communication between alumni, scholars, and UGHE.
• Manage alumni relations programs to foster collaboration and mentorship between alumni and current scholars.

Mentorship Programs

• Establish and coordinate mentorship programs that connect scholars with experienced professionals and alumni.
• Facilitate mentorship placement through collaboration with institutions, potential mentors, and organizations.
• Conduct regular mentorship sessions to address career challenges and provide feedback on performance
  
  
  

Data and Information Management

• Maintain an up-to-date database of alumni and career services activities, including employment outcomes, professional growth, and achievements.

Event Coordination

• Plan and execute career-focused events, such as workshops, panel discussions, and networking sessions.
• Collaborate with internal and external stakeholders to deliver events that align with scholars’ career aspirations.

Partnership Building

• Cultivate strategic partnerships with employers, industry leaders, and community organizations to create career opportunities for scholars and alumni.
• Leverage alumni success stories to attract new partnerships and enhance the program’s reputation.

Stakeholder Collaboration

• Work closely with UGHE teams, including academic and student services, to align career development initiatives with institutional goals.
• Collaborate with external partners to ensure scholars receive holistic support for their career journeys.

Program Reporting and Improvement

• Prepare regular reports on career services and alumni engagement metrics for internal and external stakeholders.
• Identify areas for improvement and implement strategies to enhance the quality and impact of services provided.
• Perform other duties as assigned
  
  
  

Qualifications and Experience

• Master’s degree in Education, Counselling, Educational Development, Public Health, Global Health Delivery, or any other health-related field.
• At least 2 years of professional experience in career development, alumni relations, or related fields, preferably in a higher education or health-focused organization.
• Strong understanding of the education system and career pathways in the health sector.
• Excellent communication, interpersonal, and organizational skills.
• Ability to develop, implement, and evaluate career and alumni-related programs.
• Knowledge of database management and tracking systems for alumni and career services.
• Familiarity with learning management systems and career development platforms
• Proven experience in developing and managing networks or partnerships.
  
  
  

How to Apply

Applicants should provide: (1) curriculum vitae, (2) Degree, (3) A cover letter describing your interest in UGHE and relevant experience. Please upload these under the ‘Additional Files’ tab on the application page.

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Link

Deadline:23rd February 2025

Organizational Profile

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Click here to visit the website source

Job Title: Communications Coordinator

Reports to: Reports to the MCFSP Program Director while also working closely with and under the guidance of the one PIH Communications Director

Employment Level: 50% Full-Time Equivalent (FTE)

Location: Butaro, Burera District, Rwanda

Program Profile

The Mastercard Foundation Scholars Program at UGHE is a transformative initiative designed to provide educational opportunities to African youth, particularly those from disadvantaged backgrounds, including females, refugees and displaced persons, and youth with disabilities. This program offers comprehensive scholarships and additional support services, ensuring that scholars can focus on their academic and personal development. The program equips scholars with the skills and knowledge necessary to become effective leaders in global health delivery through a holistic approach that includes mentorship, leadership training, and community engagement. Ultimately, this initiative not only enhances the employability of graduates but also contributes to breaking the cycle of poverty, narrowing gender disparities, and improving health outcomes across the continent.

Role Overview

The Communication Coordinator is tasked with crafting and executing communication strategies that effectively promote the UGHE Mastercard Foundation Scholars Program and its objectives. This role involves managing content across various platforms, including social media, newsletters, and the program website, to raise awareness and engage stakeholders. The Coordinator will work closely with internal and external partners to ensure consistent messaging and branding, while also monitoring the effectiveness of communication initiatives. By fostering strong relationships and utilizing innovative communication methods, the Coordinator plays a vital role in enhancing the program’s visibility and impact within the community and beyond.

The Communication Coordinator will play a crucial role in enhancing the visibility of the program and engaging stakeholders through effective communication. This position requires creativity and proficiency in digital marketing tools.

Responsibilities

1. Communication Plan Development

• Design and implement a comprehensive communication plan to enhance the program’s visibility and engagement among key stakeholders.
• Identify and leverage effective communication channels to target specific demographics and partners.
  
  
  

2. Content Management

• Develop, curate, and manage content across multiple platforms, including social media, newsletters, and the program’s pages.
• Highlight success stories and program impacts through compelling narratives and visuals.
• Monitor online conversations and actively engage with followers across various platforms.

3. Pre-Arrival Communication

• Develop communication materials for the pre-arrival package and training for the Program’s scholars.
• Create welcome materials, orientation guides, and online pre-arrival training resources to ensure incoming scholars are well-prepared for academic and campus life.

4. Accessibility and Inclusivity

• Ensure communication materials promote accessibility and inclusivity, accommodating individuals with disabilities and refugees.
• Provide alternative formats for all communication resources as necessary.

5. Outreach and Engagement Events

• Coordinate outreach initiatives to connect with potential scholars, partners, and community organizations.
• Build strong relationships with media outlets and community stakeholders to amplify the program’s reach.

6. Advocacy and Recruitment Support

• Collaborate with recruitment teams to effectively communicate program benefits and opportunities.
• Support student recruitment efforts by creating targeted promotional materials and outreach campaigns.

7. Alumni Engagement

• Support alumni engagement by developing targeted communication strategies, including newsletters, events, and regular updates.
• Foster connections and share program updates and opportunities with alumni.

8. Reporting and Documentation

• Track communication metrics and analyze data to measure the Program’s communication effectiveness
• Prepare detailed reports on communication activities for quarterly, bi-annual, and annual program evaluations.
• Adapt and refine communication initiatives based on data-driven insights.
  
  
  

9. Partnership Communication

• Facilitate collaboration with disability-inclusive and refugee-oriented organizations and academic institutions.
• Coordinate joint communication efforts, share success stories, and align strategies to strengthen partnerships.

10. Career Services Communication

• Develop and manage communication materials related to job placement, career counseling, and professional development opportunities for scholars.
• Promote career-focused content and job placement resources while facilitating connections between scholars and employers.

11. Mentorship Programs

• Create and implement communication plans to support mentorship programs for scholars, students, and alumni.
• Develop mentorship-focused materials, organize events, and establish channels for mentor-mentee engagement.

12. Internal and External Collaboration

• Work closely with UGHE teams, including the Registrar and Communications Department, to ensure consistency in brand messaging and visual identity across all communication channels.
• Partner with external stakeholders to enhance the program’s reputation and impact.
• Build and maintain relationships with media and communication outlets.

13. Conference Communication

• Manage communication efforts related to MCF scholars’ participation in conferences and academic events in consultation with Program team and One PIH Communications Director.
• Coordinate invitations, prepare event-specific materials, and ensure effective follow-up communication with scholars and alumni.

14. Additional Duties

• Assist in planning and executing internal and external events in collaboration with the registrar, communications, and faculty teams.
• Perform other duties as assigned to support the programs and broader One PIH communication objectives.
  
  
  

Qualifications and Experience

• Master’s degree or equivalent expertise in Communications, Public Relations, Marketing, Journalism, or a related field
• At least 8 years of relevant experience in communication, digital marketing, or public relations roles, with a track record of managing multi-platform content strategies.
• Intermediate writing skills, editing, visual communication, and storytelling skills, with the ability to tailor messages for diverse audiences and media formats.
• Expertise in digital marketing tools, analytics, and social media management.
• Experience in stakeholder engagement, advocacy, and partnership-building within an educational or nonprofit environment.
• Knowledge of global health, youth development, or similar fields is an asset.
• Experience with graphic design tools is a plus.
  
  
  

How to Apply

Applicants should provide: (1) curriculum vitae, (2) Degree, (3) A cover letter describing your interest in UGHE and relevant experience. Please upload these under the ‘Additional Files’ tab on the application page.

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Link

Deadline: 23rd February 2025

Organizational Profile

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Click here to visit the website source

JOB ADVERTISEMENT – SALES EXECUTIVE
JOB TITLE: Sales Executive
DEPARTMENT: Commercial
SECTION: Global Sales
DUTY STATION: Kigali, Rwanda
Job Purpose
The Sales Executive is responsible for driving the Airline’s targets on sales, being accountable for the top line, and developing and maintaining an effective Airline commercial network.



1. Key Duties and Responsibilities:
 Develop and maintain a detailed and organized clientele database to support planning and tailor solutions to client needs.
 Prepare and implement efficient client visit schedules to optimize time and resources.
 Build and strengthen relationships with clients in the market, fostering loyalty and repeat business.
 Achieve and exceed sales targets aligned with the airline’s profitability and growth objectives.
 Negotiate, prepare, and finalize contracts, incentives, and deals for key accounts to maximize revenue generation.
 Actively promote the airline’s products and services to enhance brand visibility and generate sales.
 Conduct presentations and campaigns to increase awareness and highlight the benefits of the airline’s offerings.
 Gather and analyse market intelligence to identify emerging trends, opportunities, and threats.
 Provide insights to maintain a competitive edge and align sales strategies with market demands.
 Prepare detailed sales reports to provide management with insights into performance metrics and trends.
 Continuously monitor and evaluate sales activities, ensuring alignment with corporate goals and objectives.

2. Desired Profile:

Required education, Experience, and Abilities:
 Bachelor’s degree in Business, Sales, Marketing, or a related field
 Minimum of two (2) years of experience in related areas like Banking, Insurance, Telecommunication, etc.
 Selling and negotiation skills
 Strong communication and interpersonal skills;
 Computer literate;
 Analytical influencing skills;
 Ability to work in a fast-paced and highly-growing business;
 Customer-focused approach and ability to learn and adapt to needs and changes quickly;
 An excellent command of the English language (written and verbal) is essential;

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates;
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only PDF Format) is February 02, 2024. Please apply
via the link: https://erecruitment.rwandair.com/

Click here to visit the website source

Job Title: Administration Manager
Reports to: Chief HR & Administration Officer
Department: HR & Administration
Location: Kigali International Airport

Job Purpose
The Administrative Manager is expected to lead the administrative team in providing a full spectrum of office administration services efficiently and cost-effectively. Responsible for providing adequate support services across departments and ensuring that all the administrative standard procedures and processes are adhered to as well as ensuring that all daily administrative tasks are completed seamlessly.



1. Key Duties and Responsibilities:
Operational
 Manage office administration duties such as procurement, office supplies management, office
facilities management, inventory control, etc.
 Manage service providers/suppliers to provide quality general administrative services in compliance with statutory regulations and company policies.
 Direct, control, and supervise the support services of the company to facilitate its success by ensuring the efficient use of company resources.
 Review, and update existing administrative policies and procedures from time to time and ensure full compliance during implementation; and develop new ones as necessary.
 Collaborate with other departments in organising company events and staff activities.
 Support RwandAir staff in obtaining travel allowances, Visas, work permits, and expatriates, by also ensuring timely updating of employees’ work Permits at immigration offices and avoiding
penalties.
 Ensure that all company staff planning to travel get travel insurance, and hotel bookings for pilots and/or crew going for simulator training and receive adequate facilitation with introduction
letters to embassies for staff travelling abroad or other countries where entry visas are needed.
 Proactively collaborate with other departments (i.e. Compensation and Benefits, Finance) in ensuring that RwandAir’s per diem allowance is competitive and aligned with external best
practices.



 Ensure smooth collaboration with the contracting telecommunication companies providing communication services to eligible staff for post-paid and monthly top-ups and ensure all
concerned staff receive their airtime on time.
 Coordinate daily operations of the Administration unit and ensure all staff members execute their duties efficiently and provide them with appropriate guidance.
 Lead and direct all functions and activities of the staff of the Administration unit while ensuring time management and quality of services provided in the unit by supporting other departments.
 Ensure the delivery of high-quality services and cost-effective logistics services offered under my unit.
 Cross-checking of hotel invoices delivered to head office for payment to ensure no foul play and rule out any frauds/mistakes that may lead to loss of company money.
 Ensuring the Head office kitchen / pantry is fully equipped with necessary items for efficient running and staff welfare is taken care of.
 Plan, organize, and coordinate office allocations for staff and accommodation for crew, stranded passengers, and Company guests as well as undertake inspections of contracted hotels by the
company whenever complaints arise pertaining to poor services.
 Monitor and ensure all the company courier mail is delivered on time and incoming couriers are delivered immediately and ensure DHL deliveries are sent off on time and that they are addressed properly to avoid company revenue loss.
 Monitor and organize both the Company reception and the Company’s Front Desk and /or HQ kitchen area are kept clean and maintained in a professional manner.
 Monitor and coordinate the work of Company Electricians to ensure all department electrical issues are sorted out without delay.
 Fosters teamwork and ensures effective communication among staff of the Unit and supports other Units and across other units and departments.



 Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
 Draft routine correspondences to respond to inquiries with respect to relevant administrative and personnel matters.
 Undertake staff performance reviews and provide guidance for continuous improvements as well as attend to issues they face in their assignments to ensure maximum efficiency.
 Review adequacy of space requirements.
 Performing other duties assigned by line Manager
Management & Leadership
 Establish the department or team’s objectives and priorities to align with and support business objectives.
 Regularly evaluate the department or team’s objectives, plans, procedures and practices, and make appropriate changes if needed.
 Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
 Ensure all team members are adequately equipped for their roles, trained on processes and procedures, and adhering to process requirements.
 Ensure talent review and succession planning are in place for the critical roles in the team. Commit to and contribute towards the development of Rwandan National talent, by coaching the
Rwandan National developees, preparing them for a career with boundless potential.
2. Desired Profile: Required education, Experience, and Abilities:

Qualifications and Experience:
Bachelor’s Degree or Equivalent with a Minimum 8 years of job-related experience Essential

 Minimum of 8 years’ relevant experience in general office administration from sizeable and structured companies, of which 2 years must be at the supervisory level
 Proven work experience in an Administrative role, Company dministrator, or in support services operations and Staff welfare services.
 Solid knowledge of office procedures and processes in a robust corporate organization.
 Strong analytical and problem-solving skills; ability to multi-tasking
 Good command of both oral and written English.
 Relevant experience in the aviation industry will be an added advantage.



Preferred
 Project Management experience including development, planning and implementation in
administration areas.
 Knowledge of Operational Support Administration Services best practices.
Job Specific Skills:
Essential
 Ability to manage and set priorities, handle multiple responsibilities/work interruptions and
meet deadlines.
 Recognizes “who” the client is and seeks to identify ways to increase satisfaction.
 Acts as a role model in demonstrating service culture.
 Seeks input, meets expectations, maintains communication, and follows –up with the client.
 Creative, detail-minded, with good planning and organisational skills; and self-motivated.
 Must be process-driven and detail-oriented with strong interpersonal skills.
 Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.



3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID
 Three referees
The deadline for submitting application documents (Only PDF Format) is January 31, 2025. Please apply
via the link: https://erecruitment.rwandair.com/

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Customer Care Manager – Africa (Fluent in French)

Account Manager – Africa (fluent in French)

Project Manager – (Fluent in French)

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TERMS OF REFERENCE

SENIOR LEGAL OFFICER

BACKGROUND

Initiatives for Peace and Human Rights (iPeace) is a Rwanda-based non-governmental organization that strives to enhance the culture of peace in the Great Lakes region through human rights and good governance education.

Initiatives for Peace and Human Rights provides free legal aid services to vulnerable people in Rwanda. The organization carries out its interventions through multiple legal aid services, advocacy, regular publication of research-papers, policy briefs and position papers on most recurrent issues. iPeace is looking for a qualified staff with legal background to fill the position of Senior Legal Officer (SLO).

The SLO will have the opportunity to make strategic and significant contributions across a range of areas including technical duties, advocacy, managerial and related administrative functions. The SLO reports directly to the Country Director (CD) and is a member of the Management Team.

SCOPE OF WORK

Duties and responsibilities of the successful senior legal officer are described below:

Legal Programme:

• Coordinate and manage the legal aid activities, including monitoring of key developments in relation to proceedings, cases and decisions with a particular focus on situations and cases involving SGBV crimes and land-related disputes.
• Coordinate and oversee the development of strategic legal publications including documentation of relevant cases and production thereof in the Legal Aid Newsletter
• Coordinate the drafting of public statements, web briefs and blogs as well as other advocacy and communication tools.
• Oversee implementation of selected legal projects and coordinate the research for expert papers, in conjunction with the CD.
• Coordinate and oversee legal research and analysis to generate the legal requests, amicus briefs and other submissions, in conjunction with the CD.
• Supervise and ensure that legal officers duties related to hearing, filing, drafting and following up cases in IECMS is done adequately and timely.
• Contribute to and engage with campaigns, advocacy programmes and related strategies undertaken that serve the overall mandate of the organisation.
• Contribute to the integration of the rights-based approach in the organisation’s strategies and programmes
• Provide support for in-country programmes, partners, events and workshops, as requested.
  
  
  

External Relations

• Contribute to the relevant Monitoring and Evaluation reporting streams.
• Support the representation and advocacy agenda of iPeace in networks of which the organisation is a member, as well as at selected conferences and venues as relevant.
• Participate in and contribute to trainings, professional group meetings and other meetings in the networks where iPeace is a partner.
• Serve as liaison between iPeace and stakeholders
• Provide well-developed material on the progress and activities of the legal team for Board reports as well as donor reports and funding proposals.

Management

• Manage and provide coaching for the Legal Officers, Associate Legal Officers, and legal interns as well as the implementation of annual staff performance appraisals and the identification of staff development needs and opportunities.
• Coordinate, oversee and assess the work of externally-based legal monitors.
• Manage legal team meetings, monitor implementation of individual and team work plans.
• Participate in the evaluation, strategic planning and priority setting processes of the organization.
  
  
  

QUALIFICATIONS AND EXPERIENCE REQUIRED

Qualifications and experience below are required from any candidate:

• Bachelor’s degree in Law required and advanced university degree preferred, with at least 3 yearsof professional experience relevant to this post among the following areas:
• provision of legal aidservices in remote rural areas, domestic or international criminal law, international humanitarian law, or international human rights law.
• Extensive experience working in Rwanda including within legal institutions, as well as experience working in the NGO sector.
• Demonstrated management skills with significant experience in a mid-to-senior level management position.
• Advanced advocacy skills and experience identifying and crafting advocacy messages and strategies relevant to this post.
• Strong awareness of and commitment to legal needs of vulnerable people.
• Excellent integrated communication skills: spoken/representation and effective inter-personal skills with the proven ability to establish and maintain positive working relationships across diverse partnerships, colleagues and actors.
• Extremely attentive to accuracy and detail, highly organized with demonstrated ability to work well under pressure regarding deadlines, workload and unexpected developments.
• Ability, willingness and flexibility to travel in remote rural areas in difficult conditions and respond to a range of environments.
• Highly advanced computer literacy skills, experience with social media also an asset.
• Excellence in written and spoken English and Kinyarwanda is essential. Knowledge of French would be considered an asset.
• Developed legal research, writing and editorial skills with experience in developing high quality material suitable for publication.
  
  
  

HOW TO APPLY

iPeace invites qualified candidates to apply for this position by providing the following as one single PDF attachment:

• A one-paged motivation letter
• Most updated Curriculum Vitae highlighting key qualifications for the position (3 pages Max) with two references preferably most recent employers/supervisors (email and phone numbers)
• Notarized copy of the most qualifying degree/certificate

Applications must be sent electronically through the following link https://bit.ly/3PIhGj9 not later than 05^th FEBRUARY 2025 at 5:00 pm local time (Kigali- Rwanda) and specifically mentioning “Senior Legal Officer-Rwanda” in the subject. Short- listed candidates shall be invited for an interview. No phone calls accepted.

Applications from female candidates are highly encouraged

EQUAL OPPORTUNITY & NO CORRUPTION

iPeace is proud to be an Equal Employment and Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, status as individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, competence, and result-delivery need.

iPeace conducts its activities professionally, with integrity and in compliance with laws of those jurisdictions. As part of its commitment to ethical practices, iPeace does not tolerate acts of bribery or corruption. No person, agent or organization has been mandated by iPeace to receive, orient or facilitate any job application nor is there any fee whatsoever to submit, review, or assess a job application. Any promise/threat by whoever to positively or negatively influence a job application process is null and void.

Done at Kigali, on 22^nd January 2025

Paulin Muhozi

Country Director

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Job Title: Front of House Coordinator
Professional in Coffee, Cocktails, Wines, and Champagnes
Location: Sambora Kinigi Lodge, Musanze
Job Type: Full-time

About Sambora Kinigi

Sambora Kinigi is a luxury lodge located in the breathtaking setting of Volcanoes National Park, Rwanda. Known for offering unparalleled hospitality, Sambora Kinigi blends natural serenity with refined luxury. We are committed to creating unforgettable experiences for our guests, emphasizing exceptional service, cultural authenticity, and a celebration of regional heritage.

Job Overview

The Front of House Coordinator with a Specialism in Coffee, Cocktails, Wines, and Champagnes plays a pivotal role in elevating Sambora Kinigi’s food and beverage experience. This role requires expertise in beverage service, including sommelier-level wine knowledge, cocktail artistry, and coffee preparation. The coordinator will also actively support the broader FOH service delivery, ensuring a seamless and exceptional guest experience throughout the dining journey.

Key Responsibilities

Guest Welcome and Experience

• Greet guests warmly, offering bespoke welcome drinks or curated coffee experiences.
• Deliver exceptional beverage service, showcasing expertise in coffee, cocktails, wines, and champagnes.
• Provide insightful recommendations to guests, aligning with their preferences.

Beverage Specialization

• Prepare and serve artisanal coffee, expertly crafted cocktails, and curated wine and champagne selections.
• Guide guests through beverage pairings to enhance their dining experience.
• Manage the lodge’s wine and spirits inventory, ensuring high-quality offerings and presentation.
  
  
  

Front of House Service Support

• Assist in ensuring smooth FOH operations, including table assignments, service flow, and guest interactions.
• Collaborate with the FOH team to maintain consistency in service standards across all dining and lounge areas.
• Step in as needed to support team members with food service, guest inquiries, and special requests.

Table Service Coordination

• Oversee table assignments and reservations to optimize guest flow and service efficiency.
• Collaborate with the kitchen and host team to ensure timely and accurate service.
• Supervise the presentation and setup of dining and beverage service areas.

Guest Support and Engagement

• Address guest inquiries and special requests, providing tailored solutions.
• Handle guest feedback professionally, aiming to exceed expectations.

Collaboration and Leadership

• Work closely with the host and F&B team to create a harmonious service atmosphere.
• Assist in training team members on beverage service standards and techniques.

Cleanliness and Organization

• Ensure the cleanliness and organization of all beverage and dining areas.
• Conduct quality checks on equipment and maintain compliance with hygiene standards.

Qualifications

Education and Certification

• Certification as a sommelier or in wine and cocktail service (WSET, CMS, or equivalent).
• Barista certification or demonstrated proficiency in specialty coffee preparation.
  
  
  

Experience

• Proven experience of minimum 2 years in a luxury hospitality setting, specializing in beverage service.
• Expertise in creating and serving cocktails, selecting and pairing wines, and brewing premium coffee.

Skills and Attributes

• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Passion for delivering memorable guest experiences.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

• Competitive salary and benefits package.
• Meals provided during working hours on-site.
• Opportunities for professional development and specialized training.
• A dynamic and collaborative work environment in a luxury lodge setting.
  
  
  

Application Process

If you are an experienced and passionate individual with a deep understanding of coffee, cocktails, wines, and champagnes, and a commitment to exceptional FOH service delivery, we invite your application to join the Sambora Kinigi Lodge team. Submit your resume / CV and a cover letter highlighting your relevant qualifications, expertise and why you are interested in the role. Send your application to careers@samborakinigi.com befor February 10th, 2025.

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Old Mutual Limited (OML) is a Pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 13 African countries and boasts a rich heritage of 175 years. The primary listing of Old Mutual Limited, which comprises the East Africa business – UAP Old Mutual Group, on the Johannesburg Stock Exchange is a milestone the business attained in June 2018, with Secondary listings in Zimbabwe, Namibia & Malawi.

The UAP Old Mutual Group comprises three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The Group is one of the largest financial services groups with a growing footprint in East and Central Africa. It currently operates in Kenya, Uganda, Tanzania, South Sudan and Rwanda. UAP Old Mutual offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Savings and Banking, as well as a wider and more accessible distribution network. The Group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with a qualified, experienced and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The position’s details are outlined below:

Job Summary

Provide hands-on technical leadership to facilitate the day-to-day IT needs of Old Mutual Rwanda Plc. This involves managing and supporting end user devices, servers, network infrastructure and telephony, and leading the help desk team.

Key tasks and responsibilities

• Contract team-specific deliverables with the Country ICT Manager.
• Maintaining IT operations such as applications, email systems, hardware, software, and network security tools
• Optimizing and maintaining network security protocols, such as secure socket layer (SSL), secure file transfer protocol (SFTP), and virtual private networks (VPNs), to ensure data is protected.
• Spotting inefficiencies in an organization’s computer network and making recommendations to address weaknesses.
• Performing routine network audits
• Troubleshooting issues with an organization’s local area network (LAN), wide area network (WAN), and other network segments
• Training staff in using software and hardware.
• Collaborating with network architects to build and maintain servers and optimize network performance.
• Participating in hardware and software purchasing decisions
• Manage and support all computer infrastructure (e.g., laptops, network devices, Telephony, and servers).
• Perform hardware and software audits to ensure compliance to licensing and I.T Policy requirements (e.g., Security Compliance).
• Lead the in-country help desk team, as the first point of contact for all I.T related issues.
• Monitor and ensure performance as per the Service Level Agreements for the infrastructure, end user support and help desk domains.
• Support the Call Center Telephony Services and related software and hardware.
• Identify and implement cost saving / optimization initiatives.
• Communicate effectively regarding support related activities.
• Responsible for capacity management and proactive monitoring of the production environment.
• Maintain an up-to-date IT asset register.
• Planning and executing hardware and software upgrades.
• Experience with managing and supporting firewalls.
• Experience in telephony systems.
  
  
  

Qualifications and experience

• Minimum of 2 years’ experience as a System Administrator, Network Administrator or similar role
• Hands on experience in networking, routing, and switching.
• Excellent knowledge and experience in best practices infrastructure management (Cloud and On-Premise deployment)
• Experience with databases technology such as Oracle and SQL server.
• Experience in setup and support in LAN and WAN.
• Experience in firewalls configuration and support, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
• BSc/Ba in Information Technology, Computer Science or a related discipline
• Professional certification (e.g. CISCO, Microsoft Certified Systems Administrator (MCSA)) would be an added advantage.
  
  
  

Skills and competencies

• Good troubleshooting and analytical skills
• Good teaming and interpersonal skills
• Strong advocacy for collaborative working skills
• Ability to create scripts in Python, Perl or other language.
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills

Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Network—System-Administrator_JR-62274?q=network%20and%20system

Interested candidate are requested submit their applications by 05.00 p.m. 28^th January 2025.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

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Job Title: Supervisor

Location: Rwanda
Job Type: Full time

Job Summary:

We are looking for an experienced and results-driven Supervisor to oversee multiple retail branches, manage teams, and ensure operational excellence. The successful candidate will be a strong leader with a proven track record in managing retail or betting operations.

Key Responsibilities:

• Manage day-to-day operations across multiple outlets, ensuring profitability and efficiency.
• Lead, inspire, and develop branch teams to achieve their targets.
• Oversee cash handling, inventory management, and customer service quality.
• Handle escalated customer complaints and disputes professionally.
• Ensure compliance with company standards.
• Prepare and analyze performance reports for management.
• Monitor and control expenses to optimize branch profitability.
• Train cashiers and team leaders and ensure consistency in operations across branches.
  
  
  

Qualifications:

• Education: Degree in Business Administration, Information Technology, Information Management, or related field.
• 2-4 years of experience in the betting industry.
• Proven ability to manage teams and multiple locations effectively.
• Proficient in betting software and operational processes.
• Strong conflict resolution, coaching, and leadership skills.
• Conduct regular shop visits to monitor and evaluate performance.
• Fluent in English and Kinyarwanda.
• Exceptional multitasking and time management abilities.
• Honest, reliable, and committed to upholding compliance standards.

Reporting to: Operations Manager

How to Apply:

Interested candidates should send their applications to recruitment@winner.rw

Deadline: January 30, 2025.

Required Documents:

• Application letter
• Curriculum Vitae (CV)
• Copy of diploma or degree
• Academic transcript for the last 3 years
• Other professional certificates (if available)

Note: Only shortlisted candidates will be contacted for interviews.

Join us and become part of a dynamic team dedicated to delivering excellent customer service and operational excellence. Don’t miss this opportunity to advance your career!

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