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Senior Manager, Compensation & Benefits at Rwandair: Deadline: : 2025-04-04

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OB ADVERTISEMENT – SENIOR MANAGER, COMPENSATION AND BENEFITS (Re-advertised)

Job Title: Senior Manager, Compensation and Benefits
Reports to: Chief HR & Administration Officer
Department: Human Resources
Duty Station: Kigali International Airport (KIA)

Job Purpose
This role is responsible for developing, governance and proactively managing all compensation and benefits programs and activities for the organization. This includes oversight of the team’s monthly and other periodic payroll processing activities. The role will ensure the effective implementation and delivery of C&B programs, develop and maintain relevant communication and policy materials, and proactively monitor market trends.
We are looking for an exceptional Senior Manager of compensation and benefits to develop and implement best-in-class total rewards strategies that attract, retain, and motivate top talent while ensuring alignment with our business growth and transformation.

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Cargo Sales & Customer Care Supervisor at Rwandair: Deadline: 2025-Apr-04

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JOB ADVERTISEMENT – CARGO SALES AND CUSTOMER CARE SUPERVISOR (Nationals)
JOB TITLE: Cargo Sales & Customer Care Supervisor
DEPARTMENT: Cargo Services
DUTY STATION: Kigali, Rwanda

Job Purpose
The Cargo Sales & Customer Care Supervisor is responsible for managing and supervising the day-to-day cargo sales activities. This includes building relationships with customers and partners, identifying new
sales opportunities, and ensuring customer satisfaction.



1. Key Duties and Responsibilities:
a) Team Leadership and Management:
 Lead and supervise the cargo sales and customer care team, providing guidance, support, and mentorship.
 Set performance expectations, establish goals, and monitor team performance to ensure
alignment with departmental objectives.
 Conduct regular team meetings, coaching sessions, and performance evaluations to drive continuous improvement.
b) Sales Strategy Implementation:
 Implement sales strategies and initiatives to achieve cargo revenue targets and sales
objectives.
 Provide direction and support to the sales team in identifying and pursuing sales
opportunities, including new business development and account management.
 Monitor sales activities, pipelines, and performance metrics to track progress and identify areas for improvement.



c) Customer Care Management:
 Oversee the customer care operations, ensuring timely and effective handling of inquiries,requests, and concerns from cargo customers.
 Monitor customer satisfaction levels and service quality, implementing measures to address issues and enhance the customer experience.
 Establish and maintain strong relationships with key customers, addressing their needs and fostering long-term loyalty.



d) Staff Training and Development:
 Develop and deliver training programs for the cargo sales and customer care team to
enhance product knowledge, sales skills, and customer service excellence.
 Provide ongoing coaching and feedback to support the professional growth and
development of team members.
 Identify training needs and opportunities for skill enhancement, collaborating with HR and training departments as needed.



e) Performance Analysis and Reporting:
 Analyze sales performance, customer feedback, and service metrics to assess team
effectiveness and identify areas for improvement.
 Prepare regular reports and dashboards summarizing key performance indicators, trends, and insights for management review on a monthly, quarterly and annual basis.
 Maintain cargo sales records and filling and provide response to audit queries.
 Use data-driven insights to develop action plans and strategies to optimize sales and
customer care operations.
 Collaborate with other departments, such as logistics, legal ground operations, and finance, to ensure smooth cargo reports aligned with company policy.
 Monitor expenses and identify opportunities for cost savings
 Reconcile all cargo sales, arrival notice, payments to meet airline standards, that is matching system and physical/hard copies uplift and revenue data.



f) Process Improvement and Optimization:
 Identify opportunities to streamline processes, enhance efficiency, and improve service
delivery within the cargo sales and customer care functions.
 Work closely with cross-functional teams to implement process improvements, systems
enhancements, and automation solutions.
 Monitor and evaluate the impact of process changes, making adjustments as needed to
ensure effectiveness and alignment with business objectives.



g) Compliance and Quality Assurance:
 Ensure compliance with company policies, industry regulations, and quality standards in all aspects of cargo sales and customer care operations.
 Conduct regular audits and reviews to assess compliance levels and identify areas for
improvement.
 Implement corrective actions and preventive measures to address non-compliance issues and mitigate risks.



h) Stakeholder Communication and Collaboration:
 Serve as a liaison between the cargo sales and customer care team and other departments,
including operations, finance, and marketing.
 Collaborate with internal stakeholders to align strategies, share information, and address
cross-functional challenges.
 Represent the department in meetings, presentations, and discussions with senior
management and external partners as needed.



i) Continuous Learning and Professional Development:
 Stay informed about industry trends, best practices, and emerging technologies related to cargo sales and customer care service.
 Participate in professional development activities, attend industry conferences, and pursue relevant certifications to enhance knowledge and skills.

j) Customer Relationship Management:
 Cultivate and maintain strong relationships with key cargo customers, serving as a trusted advisor and advocate for their needs.
 Proactively engage with customers to understand their business requirements, address
concerns, and identify opportunities for collaboration and partnership.
 Anticipate customer needs and preferences, delivering personalized service and solutions to enhance satisfaction and loyalty.
 Perform any other additional task as deemed by your supervisor.



2. Desired Profile: Required education, Experience, and Abilities:
 Bachelor’s degree in Business Administration, Management, Marketing, Sciences or any
quantitative field with mathematics background and Logistics.
 Minimum of 4 years in any sales and customer service domains and having this experience in airline cargo sales and customer service domains is an added advantage.
 Proven experience in managing sales teams and delivering exceptional customer service.
 Familiarity with cargo systems, import and export formalities, processes and procedures.
 Experience in managing customer accounts and handling high-value clients is a plus.
 Strong Leadership and team management skills
 Strong connections with freight forwarders, customs agents, and airline partners.
 Strong skills in closing deals, securing contracts, and upselling services.
 Understanding industry trends, competitor strategies, and demand fluctuations.
 Results-driven with strong sales skills
 Strong customer services orientation
 Ability to work under pressure and meet sales targets.
 Familiarity with air cargo operations, logistics, and export and import processes.
 Ability to handle multiple tasks and prioritize effectively.
 Fluency in English or French is required, and proficiency in Swahili would be a valuable addition.



Working Environment
 Office environment with occasional travel required.
 Ability to work flexible hours, including weekends and holidays, as needed.

3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates;
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only in PDF format) is April 04, 2025. Please apply via the link: https://erecruitment.rwandair.com/

 

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Cargo Sales Executive at Rwandair: Deadline: 2025-04-04

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JOB ADVERTISEMENT – CARGO SALES EXECUTIVE (Nationals)
JOB TITLE: Cargo Sales Executive
DEPARTMENT: Cargo Services
DUTY STATION: Kigali, Rwanda

Job Purpose
The Cargo Sales Executive is responsible for generating cargo sales, developing and maintaining customer relationships, and achieving sales targets. This role involves identifying new business opportunities, managing customer accounts, and collaborating with various departments to ensure the efficient delivery of cargo services.


1. Key Duties and Responsibilities:
a) Sales Generation:
 Prospecting: Identify and pursue new sales opportunities through direct sales calls,
networking, and marketing initiatives.
 Sales Presentations: Conduct sales presentations to potential clients, highlighting the
benefits and features of the airline’s cargo services.
 Rate Negotiation: Negotiate rates and contracts with customers to secure bookings while
ensuring profitability.
 Sales Targets: Meet or exceed monthly and annual sales targets set by the Cargo Sales
Manager.
 Lead Generation: Develop and maintain a pipeline of potential customers and follow up on leads to convert them into sales.
 Sales Forecasting: Develop accurate sales forecasts to assist in budgeting and planning.
 Proposal Development: Prepare and present detailed proposals and quotations to potential clients.


a) Customer Relationship Management:

 Account Management: Manage a portfolio of key accounts, ensuring high levels of customer satisfaction and loyalty.
 Customer Visits: Regularly visit existing and potential customers to build and maintain strong relationships.
 Customer Support: Provide prompt and professional support to customers, addressing
inquiries, resolving issues, and ensuring their needs are met.
 Feedback Collection: Gather feedback from customers to identify areas for improvement
and enhance service quality.
 Contract Management: Oversee the negotiation, execution, and renewal of customer
contracts.
 Customer Retention: Implement strategies to retain customers and reduce churn.
 Customer Onboarding: Facilitate the onboarding process for new customers, ensuring a
smooth transition.


b) Market Analysis:
 Market Research: Conduct market research to understand industry trends, competitor
activities, and customer needs.

 Data Analysis: Analyze sales data and market trends to identify opportunities for growth and improvement.
 Strategy Development: Develop and implement sales strategies based on market analysis and company objectives.
 Competitive Analysis: Monitor and report on competitor activities and market positioning.
 Market Segmentation: Identify and target specific market segments to optimize sales
efforts.

c) Collaboration and Coordination:
 Internal Coordination: Work closely with other departments, such as operations, finance,
and customer service, to ensure seamless service delivery.
 Cross-functional Collaboration: Coordinate with warehouse and ground handling teams to ensure efficient loading and unloading of cargo.
 Partner Engagement: Collaborate with external partners, such as freight forwarders and
logistics providers, to enhance service offerings and customer satisfaction.
 Internal Communication: Facilitate effective communication between sales, operations, and customer service teams to ensure alignment and efficiency.
 Project Management: Lead and participate in cross-functional projects aimed at improving service delivery and customer satisfaction.


d) Performance Monitoring and Reporting:
 KPI Tracking: Monitor key performance indicators (KPIs) related to sales activities, customer satisfaction, and revenue generation.
 Performance Analysis: Analyze performance data to identify trends, opportunities, and
areas for improvement.
 Reporting: Prepare regular reports on sales activities, customer feedback, and operational performance for management review.
 Feedback Implementation: Implement corrective actions based on performance analysis to improve processes and service delivery.

e) Marketing and Promotion:
 Marketing Campaigns: Support marketing initiatives and promotional campaigns to increase brand awareness and attract new customers.
 Product Promotion: Promote new and existing cargo products and services to customers to drive sales.
 Event Participation: Represent the airline at industry events, trade shows, and customer
meetings to generate leads and strengthen relationships.
 Promotional Materials: Assist in the development of marketing materials and sales
collateral.
 Brand Representation: Act as a brand ambassador for the airline, ensuring a positive and
professional image is conveyed at all times.

f) Continuous Improvement:
 Process Optimization: Identify opportunities to improve sales processes for greater
efficiency and effectiveness.
 Training and Development: Participate in training programs to enhance knowledge and skills related to cargo sales.
 Best Practices: Implement best practices and industry standards to ensure high-quality
service delivery.
 Technology Utilization: Leverage technology to enhance sales processes, improve customer interactions, and streamline operations.
 Innovation: Propose innovative solutions to improve cargo sales strategies and customer
service.


g) Administrative Duties:
 Documentation Management: Prepare and manage all necessary documentation related to sales contracts, agreements, and customer communications.
 Compliance: Ensure compliance with relevant industry regulations, airline policies, and
safety standards.
 Record Keeping: Maintain accurate and up-to-date records of all sales activities, customer interactions, and revenue generation.
 Budget Management: Assist in the development and management of the sales budget.
 Expense Reporting: Track and report on sales-related expenses.

h) Crisis Management:
 Contingency Planning: Develop and implement contingency plans to handle disruptions and emergencies in cargo operations.
 Customer Communication: Communicate effectively with customers during crises, providing timely updates and resolving issues promptly.
 Crisis Resolution: Work with internal teams to quickly resolve crises and minimize impact on customers.


i) Quality Assurance:
 Service Quality: Ensure that all services provided meet the airline’s quality standards and customer expectations.
 Compliance Audits: Participate in regular audits to ensure compliance with internal policies and industry regulations.
 Customer Satisfaction: conduct surveys, gather feedback to measure customer satisfaction, and implement improvements.
 Performance Reviews: Conduct regular performance reviews to assess the effectiveness of sales strategies and customer service initiatives.
2. Desired Profile: Required education, Experience, and Abilities:
 Bachelor’s degree in Business Administration, Management, Marketing, Logistics, statistics, or any quantitative related field.
 Fresh sharp minded University graduates with good expression skills.

Experience in the airline or logistics industry is an added advantage.
 Strong skills in closing deals, securing contracts, and upselling services.
 Understanding industry trends, competitor strategies, and demand fluctuations.
 Strong self-expression skills
 Excellent communication skills
 Fluency in English or French is required, and proficiency in Swahili would be a valuable addition.
 Ability to work independently and manage multiple clients and tasks effectively.
 Strong organizational and time management skills.
Work Environment
 Primarily office-based, with regular travel to meet clients and attend industry events.
 Ability to work flexible hours, including occasional weekends and holidays, based on client needs
and operational demands.


3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates;
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees
The deadline for submitting application documents (Only in PDF format) is April 04, 2025. Please apply via the link: https://erecruitment.rwandair.com/

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HR Business Partner at Rwandair: Deadline:2025-03-28

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JOB ADVERTISEMENT – HR BUSINESS PARTNER

Job Title: HR Business Partner (Re-Advertised)
Reports to: Manager HR Business Partnering
Department: HR & Administration
Location: Kigali International Airport


Job Purpose

Dedicated to specific business units and support Line Managers as an internal consultant to resolve tactical and operational challenges. Focus on strategic support, and business-critical activities including leading Employee Relations activities and improving organizational productivity and quality. Understanding the business’ commercial strategy, activities, and needs and connecting them with specialists from the HR department who can provide focused expertise to address specific HR needs.
To provide sound and professional human resource advice and support to guide management decisionmaking.


1. Key Duties and Responsibilities:
a. Operational:
 Know the business, the strategy and business drivers, products, budgets, forecasts, and
employee issues. Understand the hopes, fears, likes, dislikes, and who the key influencers
are, including having an awareness of the cultural diversity within the business area.
 Coach and prompt business managers to think strategically, think about the impact of
changes on the organization, and how to best make use of people to achieve success.
 Ensure ER activity is in line with policy, and decision-making is taken in a fair, consistent, and transparent manner. Using such data to drive upskilling and business results.
 Assist HR leaders in aligning HR strategy with business strategy, leading policy development and strategy discussions.


b. Human Resource Functions:
 Organisational Design – Ensure that the organization is appropriately designed to deliver
organization objectives in the short and long term and that structural change is effectively
managed.
 Insights, Strategy, and Solutions – Develop a deep understanding of business areas, the
organization, and the context in which it operates. Using business understanding, develop
actionable HR insights and solutions.
 Organisational Development – Ensure the organization has a committed, ‘fit for the future workforce to deliver its strategic ambition.
 Ensure the organization’s culture, values, and environment support and enhance
organization performance and adaptability.
 Provide insight and leadership on the development and execution of any capability, cultural and change activities.
 Resourcing and Talent Planning – Ensure that the organization actively manages an
appropriate balance of resources to meet changing needs, the short and long-term ambitions of the organization’s strategy, and to create a competitive advantage.


Learning and Talent Development -Ensure that people at all levels of the organization
possess and develop the skills, knowledge, and experiences to fulfill the short and long-term ambitions of the organization and that they are motivated to learn, grow and perform.
 Performance and Reward – Build a high-performance culture by delivering programs that
recognize and reward critical skills, capabilities, experience, and performance, and ensure
that reward systems are market-based, equitable, and cost-effective.
 Employee Engagement – In line with the organization’s objectives, ensure that in all aspects of the employment experience – the emotional connection that all employees have with their work, colleagues, and their organization (in particular line manager relationship) is positive and understood and that it delivers greater discretionary effort in their work and
the way they relate to their organization.
 Employee Relations – Ensure that the relationship between the organization and its staff is managed appropriately within a framework underpinned by organization practices and
policies and by relevant employment law.
 Perform other department duties related to his/her position as directed by the supervisor.


c. Stakeholder Management:
 Develop effective working relationships with the client group positioning Human Resources as an integral part of the business and the HR Manager function as a trusted advisor and consultant.
 Provide expert coaching and advice to the senior management team and line managers to improve individual and organizational performance.
 Proactively gain client feedback to help the Human Resources function to improve service levels.
 Maintain close contact with members of the Business Support Team and the HR department to work in synchronization with the other business units.
 Ensure that the delivery of HR Services and information to leaders, managers, staff, and
clients is accurate, efficient, timely, cost-effective, and professionally managed.
 Communicate to the business from HR and to HR from the business.
 Encourage open constructive dialogue between employees, managers, and leaders.
 Continually view HR services and ensure communication channels between employees and supporting departments are enabled and support where necessary.


1. Desired Profile: Required education, Experience, and Abilities
 A bachelor’s degree preferably in Human Resource Management or Business Administration with a Specialisation in Human Resources.
 3-5 years of progressive experience in a Human Resource Operations function preferably HR Business partner roles supporting business teams, HR Information systems such as IHRIS/ ERP, etc.
 Experience of working in the fastest growing institutions and working under pressure but still delivering quality work or reports.
 Knowledge of Word, Excel, and Outlook, also keen knowledge and experience of the
importance of databases and their role in providing accurate management information.
 High tolerance for ambiguity and ability to adapt to changing priorities within a fast-paced and results-driven work environment
 Excellent communication skills
 Ability to prioritize tasks and be able to deliver to tight deadlines
 Able to manage and motivate employees in a professional compelling manner.
 Self-assured, internally motivated, and passionate individual with outstanding
communication skills driven to succeed and make a difference.
 Must possess high levels of integrity, resilience, accountability, commitment, and
determination.


3. How to Apply:
 An application letter addressed to the Chief HR & Administration Officer;
 Recent Curriculum Vitae;
 Copies of Notarized Degree/Diploma certificates
 Relevant certificates;
 Copies of academic papers;
 A photocopy of the Passport/National ID;
 Three referees

The deadline for submitting application documents (Only PDF Format) is March 28, 2025. Please apply via the link: https://erecruitment.rwandair.com/.
Please note that candidates who have previously applied for this position are discouraged from applying again.

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Head of IT & Network Banking Department at COPEDU PLC | Kigali :Deadline: 10-04-2025

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JOB VACANCY

COPEDU PLC, is a trading company engaged in savings and credits. It was registered as a trading company in the Development Bank (RDB) on February 21, 2013 and licensed by the Central Bank of Rwanda (BNR) on 13/03/2014 to operates as a microfinance institution in Rwanda.

COPEDU PLC wishes to encourage all qualified, capable, and interested candidates to apply for the Head of IT & Network banking Department vacant position


General Description:

The Head of the “ICT and Network Banking” Department is responsible for leading and managing the bank’s IT operations, ensuring the reliability, security, and efficiency of all technological systems and services. They oversee access to the information system, maintain IT security, and ensure the smooth operation of COPEDU Plc’s IT network and infrastructure.

Job description

  • Develop and implement IT policies and strategies aligned with COPEDU Plc’s objectives;
  • Oversee the IT infrastructure, core banking systems, and digital platforms to ensure optimal performance;
  • Ensure system integrity, data security, and business continuity through effective backup and recovery plans;
  • Supervise incidents, problem, change, and configuration management processes to ensure smooth IT operations;
  • Lead IT project management, ensuring timely delivery, within budget, and meeting business goals;
  • Ensure the reliability and security of IT networks and banking software;
  • Strengthen internal and external IT security measures to prevent cyber threats;
  • Conduct risk assessments and implement security protocols in compliance with banking regulations;
  • Keep up with emerging technologies and recommend system upgrades to enhance efficiency;
  • Ensure high-quality IT service delivery by providing technical support and troubleshooting system issues;
  • Promote new technology-driven products as part of the bank’s digital transformation strategy;
  • Facilitate collaboration with vendors, third-party service providers, and regulatory bodies;
  • Manage and coordinate the activities of the IT department and its staff;
  • Oversee training and capacity-building programs for IT staff to enhance skills and performance;
  • Ensure IT operations comply with industry regulations, IT governance frameworks, and data protection laws;
  • Supervise end-of-day and end-of-month system closures to ensure smooth banking operations.


Requirements

  • Bachelor’s degree in information technology, Computer Science, or a related field
  • 5years of experience in IT management, preferably in the banking or financial sector
  • Proficiency in network security, database management, and IT service management
  • Strong expertise in IT infrastructure, and banking software management
  • Proven ability to lead teams, manage IT projects, and make strategic technology decisions
  • Excellent problem-solving, communication, and stakeholder management skills
  • Strong Leadership
  • Ability to work under pressure and meet deadlines.
  • Integrity and honesty

All applications must include a motivation letter, ID copy, a detailed Curriculum Vitae and copies of degrees which will be sent to the following e-mail address: hr-recruitment@copeduplc.rw no later than FridayApril 10, 2025.

Additionally, complete the application form at the following link:

https://forms.gle/Zw4V2VPDXjNvA4YQ8

Done on March 20th, 2025.

MUYANGO Raïssa

Managing Director










Deputy Vice Chancellor Academics(DVCA) at University of Kigali | Kigali: Deadline: 15-04-2025

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JOB ADVERT

University of Kigali is Seeking a Deputy Vice Chancellor Academics (DVCA)

Position Overview: University of Kigali is seeking to recruit a dynamic, qualified, result oriented and experienced person to fill the position of Deputy Vice Chancellor Academics (DVCA) . This senior leadership position calls for a person with an outstanding record of academic publications, proven record of leadership in academic management, shaping and promoting the university’s image, managing relationships with key stakeholders, and driving strategic growth of the academic division of the University.


Key Roles and Responsibilities:

DUTIES & RESPONSIBILITIES: The Deputy Vice Chancellor Academics (DVCA) advises and assists the Vice Chancellor (VC) and provides leadership to the academic related units of the university. Among other duties, the DVCA is required to supervise the entire University of Kigali (UoK) teaching staff to ensure effective and efficient running of academics at the university. This includes all teaching, learning and Assessment related activities using global best practices and policies, Higher education council requirements and enforcing compliance of UoK policies, procedures and professional ethos. Among the duties and responsibilities, the DVCA shall be required to undertake performance of the day to day assignment that includes:

  • Providing strategic leadership and oversees academic planning, academic program review, and curriculum development.
  • Maintaining liaison with other campuses of the University of Kigali’s system and with external academic stakeholders.
  • Monitoring the performance of academic programmes and take appropriate action when necessary to ensure the highest teaching quality standards are being maintained.
  • Coordinating with the accreditation liaison officer to HEC, the authority that accredits the university.
  • Monitoring the performance of academic programmes and take appropriate action when necessary to ensure the highest quality standards are being maintained, as well as creating and maintaining academic standards and policies.
  • Providing leadership in team building skills while promoting the institution as an agent of transformation in the national development.
  • Liaises with the DVC in charge of research to ensure that all academic practices are research based and ensure that the University meets the required performance relating to research and innovation that are set out in its strategic plan.
  • Developing and implementing policies and procedures that ensure that UoK attracts, develops, and retain lecturers of highest quality.
  • Ensuring that the infrastructure and facilities provided to support teaching research and innovation are fit for purpose and support the maintenance and enhancement of teaching, research, and innovation quality.
  • Promoting innovation in teaching and learning to ensure a rich student-centered environment.
  • Chairing relevant sub-committees of senate concerned with the university’s teaching, research and innovation, and knowledge transfer activities amongst others.

The EMPLOYER may assign the EMPLOYEE other duties which are not explicitly mentioned above.


Key Qualifications Experience

  • Have an earned PhD Degree from recognized University.
  • Be at the level of Associate Professor or Full Professor
  • Have at least ten (10) years’ experience in Senior Management positions such as Principal of College/Campus, Dean, Director or equivalent.
  • Experience in program development and quality assurance,

Key Competencies Required

  • Strategic academic planning, policy development, budgeting, and academic personnel administration in a higher education setting.
  • Proven success in leading academic accreditation processes.
  • Capacity to forge and nurture partnerships with private, non-profit, and government entities as well as other institutions of higher education.
  • Be a recognized scholar as evidenced by publications in refereed journals, university level books as well as project grants and awards.
  • Demonstrated ability to mobilize and solicit for funds including enhancing the revenue base of the university.
  • Familiar with the national education policies and current trends and issues in higher education worldwide;
  • Ability to establish a vibrant e-learning at the global space
  • Good understanding of university functions and procedures coupled with a passion for promoting learning, excellence in teaching, research and innovation with the highest standards of quality, integrity and professionalism.
  • Registered with, and be an active member of professional associations (Where applicable)


Application Requirements:

Your application should include relevant documents and details showcasing your qualifications and experience:

  • A cover letter summarizing relevant experience in the position;
  • A comprehensive CV;
  • Certified copies of Academic Certificates;
  • Names, e-mail addresses and telephone details of three referees whom we have permission to contact;

All applications should be addressed to the Vice Chancellor and submitted to recruitment@uok.ac.rw not later than 15th April, 2025. Hard copies will not be considered.

Done at Kigali, 19/03/2025

———————————

Prof. George Kimathi

Vice – Chancellor

 

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Assistant Representative at UNFPA | Kigali : Deadline: 05-04-2025

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Assistant Representative Development Financing, Resource Mobilization & Partnership

Kigali, Rwanda

Fixed Term

2025-04-05

The Position:

The Assistant Representative is a senior position based in UNFPA Rwanda’s Country Office, a member of the Country Office Senior Management Team, and reports directly to the UNFPA Country Representative.


How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled. UNFPA’s strategic plan (2018-2021), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.


Job Purpose:

UNFPA Rwanda has been collaborating with the Government of Rwanda to deliver on the ICPD Agenda and the Sustainable Development Goals (SDGs) within national development frameworks and the UN Delivering as One (DaO) context. In line with its Country Programme, UNFPA works to ensure that sexual and reproductive health and reproductive rights (SRHR), gender equality, youth empowerment and population and data are central to national initiatives to promote social economic development.

The Assistant Representative is a senior position based in UNFPA Rwanda’s Country Office, a member of the Country Office Senior Management Team, and reports directly to the UNFPA Country Representative..S/he works closely with the other members of the country office management team to analyze and assess relevant political, social and economic trends and provide substantive inputs to project formulation and evaluation, joint programming initiatives and provides technical assistance to the government in the articulation of national development frameworks. S/he facilitates the work of consultants, technical advisers and experts and promotes partnership, synergy and strategic alliances with counterparts in government, multilateral and bilateral agencies and the civil society. S/he contributes to UN systems coordination through participation in policy dialogues and the provision of inputs into joint common system initiatives.

The incumbent will support the representative in provides vital technical inputs to all activities pertaining to external relations and private sector partnership and assists the country office in innovative financing, mobilizing resources and partnerships in support of UNFPA Mandate and Programming in Rwanda.More importantly, the position will lead UNFPA’s efforts to articulate and implement its value proposition in development finance, and the use of innovative financial approaches to support program interventions in the country. S/he will lead  resource mobilization efforts and work with other colleagues to develop funding proposals and strategic partnerships while demonstrating “value for money” to donors through effective articulation and communication of results.


Main Responsibilities/Expected Results: Under the overall guidance of the Representative and in collaboration with the other members of the CO management team, the Assistant Representative will perform the following functions:

A. Thought Leadership – S/he will

  •  Leverage access to senior government and national officials to prompt and advocate for the International Conference on Population and Development (ICPD) in Rwanda;
  • Analyze and interpret the political and socio-economic environment relevant to population and development, reproductive health and gender and identify opportunities for UNFPA assistance and intervention;
  • Keep abreast of new policy developments and strategies, analyse policy papers, strategy documents, national plans and development frameworks and advise the Representative including preparing briefs and inputs for policy dialogue, technical assistance coordination and development frameworks;
  • Contribute substantially to the implementation of UNFPA activities in line with the national priorities and in accordance with the UNFPA’s Strategic Plan, programme policies and procedures while taking into account political, social and cultural sensitivities;
  • Advise management on the policy dialogue needed for the preparation and revision of national and local level plans of actions ensuring that UNFPA’s priorities are taken into account in National Development Plans and Sector Plans through active participation and leadership in relevant working groups with Government and Development Partners.

B. Development Financing – S/he will

  • Conceptualise and develop a development finance strategy for the country office to gradually move from funding to financing, including innovative approaches to stimulating domestic resources for the advancement of the ICPD Program of Action in Rwanda;
  • Establish strategic partnerships and initiate innovative financing proposals in support of the UNFPA Country Programme in Rwanda.
  • Engage with  traditional and nontraditional partners in the country including the  private sector to unpack approaches that will result in the  overall sustainable financing of the country program.
  • Market innovative financing tools, such as the UNFPA Strategic Investment Facility with International Financial Institutions (IFIs) and the private sector;
  • Support CO efforts for resource mobilization to finance the SDGs, partnership expansion including with the private sector using innovative financing mechanisms.
  • Collaborate with partners, to ensure collaborative, mutually reinforcing, and consistent approaches to supporting the government and one UN efforts for promoting Innovative Financing instruments in financing the health and other relevant social sectors.
  • Lead the CO strategic partnerships and initiate other innovative financing proposals in support of the UNFPA Country Programme in Rwanda.


C. Resource Mobilization & Strategic Partnership – S/he will

  • Lead  the implementation of the CO resource mobilization strategy by analyzing information on potential donors, preparing substantive briefs and project proposals in line with donor priorities, creating feedback mechanisms and providing information on progress of donor funded projects.
  • Undertake periodic reviews,, regularly update and coordinate the implementation of the Country Office Innovative Financing and Resource Mobilization Strategy;
  • Coordinate the development of proposals with CO Team in areas of potential partnerships and Maintain a tracking system of donor funds to ensure timely use of and reporting on funds;
  • Lead the preparation of high quality donor reports, ensuring timeliness and responsiveness  to the requirements of the donor, working in collaboration with technical and management colleagues;
  • Coordinate donor updates and organize donor briefings as necessary, including to advocate for the needs of women, girls and young people.

Qualifications and Experience: 

Education:  

Master’s level degree in Economics, Health financing and/or Business Administration is required. Other relevant qualifications in the humanities will be considered when accompanied by requisite experience in the core functions of the position.

Knowledge and Experience: 

  • At least 7 years of relevant and progressively responsible professional experience in the development sector at the national and/or international levels.
  • Specialized knowledge of health financing, innovative approaches to funding international development, international affairs, populations and related activities is desirable.
  • Background in donor management and resource mobilization preferable with knowledge of the UN System would be an advantage.
  •  Strong analytical ability and professional experience in representing an organization; and proven ability to lead and manage teams to achieve demonstrable results.
  • Excellent interpersonal and negotiation skills are necessary in this position.
  • Substantive experience and increasing responsibilities in programme management with demonstrated ability to refine programme design to ensure alignment of organizational programme objectives to national priorities/capacities.
  • Experience in development of policies, ability to negotiate and coordinate with all relevant sectors of government, international agencies and civil society organizations.
  • Excellent and proven written and oral communication skills to foster engaged partnerships at a high level of representation and to maintain partnerships is a requirement for this position.


Languages: 

Fluency in written and spoken English is required; knowledge of other official UN languages, preferably French is desirable.

Required Competencies: 

Values:

  • Exemplifying integrity,
  • Demonstrating commitment to UNFPA and the UN system,
  • Embracing cultural diversity,
  • Embracing change

Core Competencies: 

  • Achieving results,
  • Being accountable,
  • Developing and applying professional expertise/business acumen,
  • Thinking analytically and strategically,
  • Working in teams/managing ourselves and our relationships,
  • Communicating for impact

Functional Competencies:

  • Advocacy/ Advancing a policy-oriented agenda
  • Leveraging the resources of national governments and partners/ building strategic alliances and partnerships
  • Delivering results-based programme
  • Internal and external communication and advocacy for results mobilization

Managerial Competencies (if applicable):

  • Providing strategic focus
  • Engaging internal/ external partners and stakeholders
  • Leading, developing and empowering people/ creating a culture of performance
  • Making decisions and exercising judgmentInternal and external communication and advocacy for results mobilization

Compensation and Benefits:

This position offers an attractive remuneration package including a competitive net salary, health insurance and other benefits as applicable.


How to Apply

External Candidates

Disclaimer:

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Fraudulent notices, letters or offers may be submitted to the UNFPA fraud hotline http://www.unfpa.org/help/hotline.cfm

In accordance with the Staff Regulations and Rules of the United Nations, persons applying to posts in the international Professional category, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment. 










50 Job Positions of AVoHC Rapid Responder – Environmental Health Expert at AU: Deadline:21 April, 2025

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Purpose of Job

The Africa CDC seeks to recruit a national and citizen of any Member State of the African Union to be a roster member of the African Volunteers Health Corps. This is not recruitment for employment but volunteer service for Africa CDC. The potential AVoHC Volunteers candidates are those who have experience in Public Health Management, social and behavioural science, epidemiology, communication, Infection Prevention and Control, laboratory, mental health, etc., from Africa Union Member States. The potential applicants are encouraged to be fully employed and willing to volunteer for the skills and competencies any time requested by Africa CDC.


Main Functions

In the context of the Africa CDC Public Health Emergencies Incident Management System (IMS), at the different levels, the Environmental health expert will support to assess environmental health risks contributing to the outbreak, develop and implement strategies to mitigate these risks, and provide technical support and guidance to local health authorities and stakeholders.

Specific Responsibilities

During the deployment, the Environmental Health expert shall perform the following major duties and responsibilities:

  • Conduct thorough assessments of environmental conditions in affected areas.
  • Identify potential sources of contamination and vectors contributing to the outbreak.
  • Develop and implement action plans to address identified environmental health risks.
  • Recommend and oversee the implementation of sanitation and hygiene measures.
  • Provide technical guidance to local health authorities on environmental health issues.
  • Train local health workers and community members on best practices for environmental health.
  • Collaborate with other response teams, including epidemiologists, case management teams, and social mobilization units.
  • Participate in coordination meetings and provide updates on environmental health activities.
  • Monitor the effectiveness of implemented measures and adjust strategies as needed.
  • Prepare and submit regular reports on environmental health activities and outcomes.


Academic Requirements and Relevant Experience

Essential
University degree in Environmental Health, Public Health, or a related field with at least 5 years of experience in environmental health, preferably in outbreak response.
Desirable
Advanced degrees in Environmental Health, Public Health, or a related field, with at least 2 years of experience in environmental health, preferably in outbreak response.

Knowledge and experience 
Relevant experience at the national and/or international level at least in the following areas:

  • Proven experience in managing and responding to public health emergencies, including outbreak investigations, risk assessments, and implementation of control measures.
  • Demonstrated ability to develop and execute emergency response plans in collaboration with local and international health authorities.
  • Relevant work experience in UN agencies, relevant non-governmental, health cluster partners or recognized humanitarian organizations.


Required Skills

  • Ability to work under pressure, stay on track and meet deadlines
  •  Analytical and problem-solving abilities
  • Proven ability to produce precise and intelligible reports and office briefs in line with the requirements of the Africa CDC.
  •  Able to operate in a multicultural environment
  •  High level of autonomy at work, yet with profound team-spirit
  • Adaptive, patient, resourceful, resilient and flexible
  • Pro-active and solutions oriented
  • Knowledge of results-based management


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 TENURE OF APPOINTMENT:

The AVoHC Team Members will be deployed on on-call basis, based on the incident. The Africa CDC will determine the duration of deployment in consultation with member state authorities.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

REMUNERATION:

This is call for AVoHC membership. Successful applicants are not entitled to any monetary incentives during membership.  However, during assignment, deployed experts will have rights to the following:

  • Economic class round-trip ticks and other travel related expenses
  • Health insurance during the deployment period
  • Stipend , communications, Incidentals and Risk allowance
  • Accommodation allowance in case of deployment outside of the city of residence
  • Certificate of recognition of your contribution at the end of deployment

Advantages of becoming an AVoHC member
As an AVoHC member, you will learn about different cultures and languages, expand your networks and gain unmatched professional and life experiences. During your membership, you will have the following opportunities:

  • Gain AVoHC membership professional development including trainings and mentorship
  • Be deployed for public health emergencies response

AVoHC members come from 55 countries, representing diverse cultures. They bring a wide variety of perspectives and approaches, which lend a dynamism to the volunteering assignment. Your membership and assignments will enable you to make a lasting impact. It can create a ripple effect that extends far beyond the immediate results of your efforts – both for the people you serve and yourself.

Applications must be made not later than 21 April 2025

Only candidates who meet all job requirements and are selected for interviews will be contacted.
-Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor’s degrees, Master’s degrees and any relevant certificate in line with the area of expertise.
-The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply. -Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

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2 Job Positions of Senior economist & Road safety specialist at city of kigali (COK):Deadline: Apr 1, 2025

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1. Senior economist

Job responsibilities

Key Duties and Responsibilities -Critically evaluate and provide guidance on economic and financial appraisals, adhering to international best practices, to ensure the sustainable development of the transportation system; -To work on data, analysis, modelling, and economic analysis of transportation projects. Provide management and technical input to projects that incorporate transportation data, analysis, modelling, and economics. Develop projects from initial scoping to implementation and communicate findings. Work collaboratively as part of a team and independently. -Conduct and manage in-house transport demand forecasting and modelling exercises. Manage and supervise data and quantitative analysis, including transport modelling work. Continuously monitor travel demand patterns and report trends and their implications to key stakeholders. -Conduct, manage and supervise, financial modelling and appraisal of PPP or projects involving private sector collaboration. -Staying abreast of the latest technological advancements and programs for data collection, analysis, modelling, and presentation, including interpreting and communicating the most recent government guidance. Additionally, maintaining liaison with other national and ministerial bodies. – Manage the Network Integration module and HDM module of the Asset Management System. Monitor Vehicle Operating cost variations based on completed and planned projects. Manage the tools for analysis of rates for roads and bridge works. – Perform prioritisation and budgeting for interventions on transport assets including construction, rehabilitation and maintenance to ensure optimal economic value while minimising transportation cost; – Supervise the work of external consultants, ensuring that the terms of reference are adhered to and that the quality of reports on transport economic studies provided by consultants is satisfactory. -Provide independent assessment through the management of external consultants, or in-house analysis when feasible, of the transport planning, economic, social, environmental, and other outputs of projects under consideration. -Assist the City of Kigali and other stakeholders in comprehending the implications of expert-derived assumptions, software tools, and methodologies, as well as the outcomes generated. – Regularly provide reports and technical notices, as necessary, on the status of the physical and financial execution of projects. Particular attention will be drawn to the problems that may hinder the smooth implementation of projects. Preferably, through an anticipatory approach, propose reliable solutions to this matter; -Develop logical frameworks (log-frames) for both new and existing programs. Supervise and execute in-house monitoring and evaluation of transportation projects and services. Conduct impact assessments by establishing connections between inputs, outputs, and outcomes and their socio-economic effects. – Ensure the economic viability, including financing and contracting, of plans for regional and urban transport development, the execution of major infrastructures, or the economic aspects of strategic policy decisions. – Perform any other duties as may be assigned by the supervisor. – Report to CoK/ SPIU Coordinator




Qualifications

    • 1

      Bachelor’s Degree in Economics

      7 Years of relevant experience


    • 2

      Bachelors in Transport Engineering,

      7 Years of relevant experience


    • 3

      Master’s in Transport Engineering

      3 Years of relevant experience


    • 4

      Master’s in Finance

      3 Years of relevant experience


    • 5

      Master’s Degree in Economics

      3 Years of relevant experience


    • 6

      Bachelor’s Degree in Transport Planning

      7 Years of relevant experience


    • 7

      Master’s Degree in Transport Planning

      3 Years of relevant experience


  • 8

    Bachelor’s Degree in Finance

    7 Years of relevant experience



Required competencies and key technical skills

    • 1
      Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

    • 2
      High level of integrity and professional ethics;

    • 3
      Strong interpersonal skills and ability to build relationships with stakeholders and clients

    • 4
      Excellent Communication Skills

    • 5
      Strong problem-solving abilities

    • 6
      Teamwork skills

    • 7
      Strong motivation and ability to deliver results

    • 8
      Demonstrated willingness to be flexible and adaptable to changing priorities

    • 9
      Knowledge on planning, programming and evaluating transport infrastructures and services

    • 10
      Knowledge on quantifying potential externalities and impacts of transport modes, including those related to the environment, climate change and air quality

    • 11
      Keeping abreast of recent developments in the transport sector globally

  • 12
    Knowledge on transport economics models/ software



Psychometric Domains

    • 1

      Problem solving

      Competence / Skills


    • 2

      Analytical skills

      Competence / Skills


    • 3

      Self-report measures

      Behavior and attitude


    • 4

      Assertiveness

      Communication skills


    • 5

      Clear and Effective Communication

      Communication skills


  • 6

    Cross-Cultural Communication

    Communication skills



    2. Road safety specialist

    Job responsibilities

    Key duties and responsibilities . Following up and monitoring the issues related to road safety on Kigali urban Road network; • Initiate, coordinate and report the implementation of road safety related policies, strategies and plans; • lead the road safety data collection, recommend appropriate improvements, conduct road safety related studies and follow up on their implementation; • Provide active support to stakeholders on road safety projects /activities. • Provide technical support for safety of public transport and non-motorized transport users. • Identify and collect existing road safety information on both paved and unpaved road network; • Prepare network referencing and inventories (i.e. road furniture age, as built data, rehabilitation, and upgrading history); • Prepare proposed limits for the road safety performance indicator (i.e. trigger level for intervention, vertical sign illumination, shading off horizontal marking, black spots, bridge protection, and any other hazardous features; • Propose road safety development by means of new installation, rehabilitation or upgrading, whilst ensuring that all City of Kigali road network conform to acceptable standards of road safety. • Initiate and supervise the road safety audits are carried out in the entire network including installation of road safety features such as road horizontal and vertical signs and necessary traffic calming features; • Initiate and follow up on the development and regular updating of specifications to keep COK in the forefront of technological improvements and innovation in road safety; • Establish the framework wherein all division feed in data for the road safety planning and management. The data include: investigation, survey, design, construction, rehabilitation, and maintenance; • Liaise with Department of Traffic police for collection of accident data and processing it for road network inventory; • Liaise with other divisions in COK and stakeholders in road safety related projects and activities; • Verify if past and future data on road safety are processed for inclusion in a network management system to be used for the planning and implementation of road design, rehabilitation and construction works. • Review and submit five-year road safety and environmental network development plans and roll-out plans for paved and unpaved roads and propose budgets and road safety programs to be initiated in road construction, upgrading and rehabilitation; • Verify if all designs and other services carried out by consultants and in-house staff are properly reviewed, checked, and maintained in respect of meeting all the road safety standards in accordance with the defined procedures. • Identify and develop road safety database for network management system. • Perform any other duties as may be assigned by the supervisor. Reports to the Program Manager in charge of Infrastructure Development and Urban Mobility Program




    Qualifications

      • 1

        Master’s in Civil Engineering

        3 Years of relevant experience


      • 2

        Bachelor’s Degree in Civil Engineering

        5 Years of relevant experience


      • 3

        Bachelor’s Degree in Construction Management

        5 Years of relevant experience


      • 4

        Master’s Degree in Construction Management

        3 Years of relevant experience


      • 5

        Master’s Degree in Road Safety Management

        3 Years of relevant experience


      • 6

        Bachelor’s Degree in Highway Engineering

        5 Years of relevant experience


      • 7

        Master’s Degree in Highway Engineering

        3 Years of relevant experience


      • 8

        Bachelor’s Degree in Transportation Engineering

        5 Years of relevant experience


      • 9

        Bachelor’s Degree in Transport Planning

        5 Years of relevant experience


      • 10

        Master’s Degree in Transportation Engineering

        3 Years of relevant experience


      • 11

        Master’s Degree in Transport Planning

        3 Years of relevant experience


      • 12

        Bachelor’s Degree in Road Safety Management.

        5 Years of relevant experience


      • 13

        Bachelor’s Degree in Traffic Engineering

        5 Years of relevant experience


      • 14

        Master’s Degree in Traffic Engineering

        3 Years of relevant experience


      • 15

        Master’s Degree in Transportation sciences-road safety

        3 Years of relevant experience


    • 16

      Bachelor’s Degree in Transportation sciences- road safety

      5 Years of relevant experience



    Required competencies and key technical skills

      • 1
        Resource management skills

      • 2
        Problem solving skills

      • 3
        Decision making skills

      • 4
        Understanding of Government policies implementation

    • 5
      Strong critical thinking skills and excellent problem-solving skills

    Psychometric Domains

      • 1

        Problem solving

        Competence / Skills











Senior Research Analyst at RSSB: Deadline:31, March 2025

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Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Research Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Senior Research Analyst at the Rwanda Social Security Board (RSSB) will play a critical role in shaping the organisation’s research strategies and informing policy decisions through comprehensive analysis of social security programs. In this capacity, you will be responsible for conducting rigorous research to identify trends, evaluate the effectiveness of existing programs, and provide evidence-based recommendations that align with RSSB’s strategic objectives.

Your expertise will be vital in translating complex data into actionable insights, ensuring that the organisation can effectively address the diverse needs of its members and enhance service delivery. By employing a variety of quantitative and qualitative research methodologies, you will contribute to the development of innovative solutions that support the socio-economic well-being of Rwandans.

Reporting to the Lead, Research and Data Analytics, the Senior Research Analyst will be responsible for driving the implementation of RSSB research plan by conducting in-depth research and analysis to support the strategic objectives of the organization and enhance evidence-based decision making in RSSB. Your collaboration will involve identifying priority research areas and designing studies that align with organisational goals.




About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.6 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.




Key Duties and Responsibilities

  1. Design and execute comprehensive research projects, utilizing both qualitative and quantitative methods.
  2. Collect, analyze, and interpret data from various sources to identify trends, patterns, and insights.
  3. Develop research reports, white papers, and presentations that effectively communicate findings and recommendations to RSSB senior management and other stakeholders.
  4. Proactively monitor industry trends, advancements, and best practices to ensure RSSB research approaches remain cutting-edge.
  5. Ensure the integrity and accuracy of data collected and used in research projects, studies and analysis.
  6. Develop and maintain databases and analytical tools to support research activities.
  7. Utilize statistical software and other data analysis tools to conduct complex analyses.
  8. Work collaboratively with cross-functional teams to understand research needs, provide relevant insights and draw a consolidated RSSB research plan.
  9. Present research findings to internal and external audiences, tailoring communication styles to suit different stakeholders.
  10. Respond to ad-hoc research requests and provide timely, data-driven insights.
  11. Support the development and implementation of strategic initiatives by providing evidence-based insights.
  12. Identify opportunities for improvement and innovation within the organization based on research findings.
  13. Contribute to the strategic planning process by providing data and analysis to inform decision-making.
  14. Lead and manage research projects from inception to completion, ensuring timely delivery and alignment with organizational objectives.
  15. Develop research project plans, timelines, and budgets, and monitor progress against milestones and deliverables.
  16. Identify and address potential project risks and issues, ensuring successful project outcomes.
  17. Coordinate feasibility studies on new product opportunity and provide the information to the relevant departments.
  18. Manage the knowledge management centre of all research initiatives carried out to be used for future reference.
  19. Prepare and timely submit of the function’s periodic and annual activity reports as required.
  20. Perform any other duties related to the research and analysis function as may be assigned from time to time.




Key Qualifications and Experience

The successful candidate must have at least:

  1. Master’s Degree in Economics, Statistics, Applied Mathematics, Social Sciences, Actuarial Science, Data Science or any other related field with at least 3 years experience in research analysis or a related area;

OR

  1. Bachelor’s Degree in Economics, Statistics, Applied Mathematics, Social Sciences, Actuarial Science, Data Science or any other related field with at least 5 years experience in research analysis or a related area;
  2. Strong proficiency in research methodologiesstatistical and data analysis tools such as R, Python, Stata and data visualisation software and business intelligence tools such as Tableau, Power BI and VBA is mandatory.




Key competencies

Technical Competencies:

The role holder must have:

    1. Strong Analytical Skills
    2. Exceptional Research Methods Skills
    3. Excellent written and verbal communication skills
    4. Ability to use advanced analytical tools
    5. Modelling Skills
    6. Information sourcing
    7. Business awareness
    8. Strategy expertise
    9. Innovation
    10. Quality Assurance
    11. Knowledge of relevant laws, policies and regulations

Behavioural Competencies:

The role holder must demonstrate:

    1. Hight Ethical Standards
    2. Client Service Focus
    3. Communication & Interpersonal Skills
    4. Integrity and Confidentiality
    5. Proactive and Engaging
    6. Detail oriented
    7. Result and Data Driven
    8. Breakthrough Innovation
    9. Technology Savvy




Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

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Senior Projects and Partnerships Analyst at RSSB: 31, March 2025.

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Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Projects and Partnerships Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Senior Projects and Partnerships Analyst at the Rwanda Social Security Board (RSSB) plays a crucial role in advancing the organisation’s strategic initiatives and enhancing its impact within the social security sector. This position is centred on evaluating and managing a diverse portfolio of projects and partnerships aimed at improving service delivery and fostering socio-economic well-being for Rwandans.

The analyst will conduct thorough market research and analysis to identify emerging trends and opportunities for collaboration, ensuring that RSSB remains at the forefront of innovative solutions in social security. By developing comprehensive project plans, tracking progress, and assessing outcomes, the analyst will contribute to the overall effectiveness and sustainability of RSSB’s initiatives.

Reporting to the Head, Strategy, Research Innovation and Policy, the Senior Projects and Partnerships Analyst will be responsible for providing technical support to project managers across RSSB by ensuring alignment with strategic priorities, offering analytical insights, and facilitating best practices in project execution. Additionally, the role will be responsible for managing and coordinating strategic partnerships to enhance the institution’s capacity to implement key initiatives.




About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

 




Key Duties and Responsibilities

  1. Provide analytical and technical support to project managers in planning, execution, and monitoring of strategic projects across the institution.
  2. Develop project evaluation frameworks to track progress and impact against strategic goals.
  3. Ensure RSSB projects align with national and sectoral development plans, as well as global best practices in social security.
  4. Identify potential risks across projects and propose mitigation strategies.
  5. Facilitate knowledge sharing and capacity building for project teams on project management methodologies and tools.
  6. Identify and assess potential strategic partnerships with international organizations, government agencies, development partners, and private sector entities.
  7. Develop and implement engagement strategies to strengthen relationships with key partners.
  8. Facilitate collaboration with external stakeholders on joint initiatives, research, and capacity-building programs.
  9. Ensure alignment of partnerships with the institution’s long-term strategic objectives and sustainability goals.
  10. Monitor and evaluate partnership agreements to maximize institutional benefits and effectiveness.
  11. Conduct research and benchmarking on best practices in social security project implementation and partnerships.
  12. Provide insights on global trends in social protection, pension reforms, healthcare financing, and other relevant areas.
  13. Contribute to policy papers and reports that inform strategic decision-making.
  14. Act as a central liaison between the Strategy department and other departments for project-related support and partnership engagements.
  15. Prepare reports and presentations for senior management on the status and impact of key projects and partnerships.
  16. Maintain an updated database of institutional projects and partnerships, ensuring timely documentation of key milestones.
  17. Perform any other duties related to Project management and Strategic Partnerships function as may be assigned from time to time.




Key Qualifications and Experience

The successful candidate must have at least:

  1. Master’s Degree in Project Management, Business Administration or a related field is an added advantage, with at least 3 years of relevant experience;

OR

  1. Bachelor’s Degree in Project Management, Business Administration or a related field with at least 5 years of relevant experience;
  2. Professional certificates such as Project Management Professional (PMP)PRINCE2 Practitioner and Certified Associate in Project Management (CAPM) will be an added advantage.




Key competencies

Technical Competencies:

The role holder must have:

    1. Strong Analytical Skills
    2. Strong Project Planning & Management
    3. Strong Problem-solving skills
    4. Change Management Skills
    5. Strong Strategic and Business Planning Skills
    6. Strong Monitoring and Evaluation Skills
    7. Excellent written and verbal communication skills
    8. Proficiency in project management software and tools
    9. Quality Assurance
    10. Business awareness
    11. Understanding sector trends
    12. Total quality Management
    13. Knowledge of relevant laws, policies and regulations

Behavioural Competencies:

The job holder must demonstrate:

    1. Client Service Focus
    2. Communication & Interpersonal Skills
    3. Integrity and Confidentiality
    4. Strong organizational skills
    5. Proactive and Engaging
    6. Strong Personality
    7. Detail Oriented
    8. Result and Data Driven
    9. Breakthrough Innovation
    10. Technology Savvy




Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

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Senior Policy and Change Management Analyst at RSSB: Deadline: 31, March 2025.

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Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Policy and Change Management Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This position has a critical role in shaping the strategic direction of the organisation through comprehensive policy analysis and effective change management. This position involves identifying key policy issues, conducting in-depth research, and developing evidence-based recommendations that align with RSSB’s objectives.

The analyst will be responsible for facilitating discussions among stakeholders, ensuring that policies are not only developed but also effectively communicated and implemented across the organisation. By monitoring and evaluating the impact of these policies, you will help ensure that they deliver tangible benefits to Rwandans, fostering an environment of continuous improvement and innovation within the social security framework.

Reporting to the Manager, Change and Corporate Performance, the Senior Policy and Change Management Analyst will be responsible for developing and monitoring the implementation of policies and driving the implementation of organizational change management strategies and plans in order to maximize employee adoption and usage and minimize resistance in RSSB objectives.




About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.




Key Duties and Responsibilities

  1. Conduct in-depth policy analysis to identify gaps, redundancies, and areas for improvement in existing RSSB policies
  2. Participate in the development of RSSB internal rules and regulations as required
  3. Monitor the effectiveness of implemented policies and change initiatives, providing feedback and recommendations for improvement.
  4. Participate in the development of change management plans and initiatives for projects and operations of RSSB, including training and communications for awareness purposes; and ensure all staff are aligned to the annual plans set
  5. Devise strategies to enhance efficiency in service delivery to RSSB members and ensure satisfaction among members
  6. Develop risk management strategies to mitigate potential resistance to change and ensure the successful adoption of new policies
  7. Prepare change management strategies to reduce expenses, increase revenue, and maximize efficiency at RSSB
  8. Coordinate the change management activities within a structured process framework that has been approved by RSSB Leadership
  9. Design the strategic approach to managing change and support operations that fall within the domain of change management
  10. Evaluate the change impact and organizational readiness to limit potential risks
  11. Evaluate the risk of change and provide actionable guidelines on reducing the impact and ensure the implementation and monitoring
  12. Evaluate resistance in adopting the change at the user, process, and technology levels and recommend mitigation measures to reduce resistance
  13. Manage the change portfolio, which allows the RSSB to prepare for and successfully adopt the change across the business
  14. Conduct effective change impact and readiness assessments, and stakeholder analysis to understand the uptake of the change activities
  15. Prepare clear communication plans and ensure that information is communicated to impacted audiences throughout the duration of the program
  16. Collaborate with project teams within RSSB to ensure the successful execution of the end-to-end change management strategy
  17. Build executive presentations related policy development and change management
  18. Provide technical support in the development of policy guidelines and manuals to assist staff in understanding new procedures.
  19. Perform any other duties related to Change Management function as may be assigned from time to time.


Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in Public Policy, Business Administration, Economics, Social Science, Project management, Operations Management, Strategic Management, Statistics, or any other related field with at least 3 years of relevant experience.

OR

  • Bachelor’s Degree in Public Policy, Business Administration, Economics, Social Science, Statistics, or any other related field with at least 5 years of relevant experience.


Key competencies

Technical Competencies:

The role holder must have:

    1. Strong Change management skills
    2. Strategic and business planning skills
    3. Strong Policy formulation skills
    4. Monitoring and evaluation skills
    5. Ability to analyse data and draw inferences
    6. Strong Analytical skills
    7. Research and innovation skills
    8. Operations management skills
    9. Quality assurance skills
    10. Business awareness
    11. Project planning & management skills
    12. Understanding of sector trends
    13. Total quality management skills
    14. Knowledge of relevant laws, policies, and regulations


Behavioural Competencies:

The role holder must demonstrate:

    1. Client Service Focus
    2. Communication & Interpersonal Skills
    3. Integrity and Confidentiality
    4. Proactive and Engaging
    5. Strong Personality
    6. Detail Oriented
    7. Result and Data Driven
    8. Breakthrough Innovation
    9. Technology Savvy

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source










Senior Corporate Planning & Results Management Analyst at RSSB: Deadline:31, March 2025

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Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Corporate Planning & Results Management Analyst

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Corporate Planning & Results Management Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

In this pivotal role, you will play a crucial part in developing and implementing strategic plans that align with RSSB’s mission to enhance the socio-economic well-being of Rwandans. Your expertise will be essential in ensuring effective results management and in fostering a culture of accountability and continuous improvement across the organisation.

The Analyst conducts in-depth assessments of organisational performance, analyses key metrics, and collaborates with various departments to set strategic goals. By monitoring progress toward these objectives, the Analyst ensures accountability and fosters a culture of continuous improvement, ultimately contributing to the organisation’s long-term success.

Reporting to the Manager, Change & Corporate Performance, the Senior Corporate Planning & Results Management Analyst supports the Manager by leading the development, implementation, monitoring, and evaluation of the institution’s strategic and corporate plans. The role ensures that RSSB objectives align with national policies, social sector strategies, and international best practices. The incumbent will also be responsible for setting up performance measurement frameworks, tracking key performance indicators (KPIs), and ensuring continuous improvement in institutional efficiency and impact.


About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.6 trillion Rwf, which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.


Key Duties and Responsibilities

  1. Lead the development and periodic review of the institution’s strategic plan, ensuring alignment with national development priorities and international best practices.
  2. Coordinate the formulation of the institution’s corporate and annual operational plans, ensuring they support long-term sustainability and growth.
  3. Work closely with internal stakeholders to align departmental work plans with corporate objectives.
  4. Provide technical input into strategic decision-making processes, including scenario analysis and forecasting.
  5. Collaborate with the Finance function to ensure compliance with corporate budgetary requirements and guidelines during planning process
  6. Develop and implement a performance measurement framework to track the achievement of RSSB strategic objectives.
  7. Establish key performance indicators (KPIs) and ensure regular performance reporting at all levels of the institution.
  8. Conduct trend analysis and generate insights to inform management decisions and policy adjustments.
  9. Prepare quarterly and annual performance reports for senior management, the Board, and key stakeholders.
  10. Conduct comparative studies and benchmarking on social security policies, institutional performance, and best practices.
  11. Provide data-driven insights to support strategy refinement, risk management, and innovation in social security service delivery.
  12. Work closely with the research and actuarial teams to ensure that corporate planning integrates actuarial and financial sustainability projections.
  13. Identify risks related to the execution of the strategic plan and recommend mitigation measures.
  14. Prepare and present reports to senior management, the Board, and other stakeholders on strategic plan implementation and institutional performance.
  15. Develop content for performance dialogues, stakeholder forums, and strategic review meetings.
  16. Collaborate with data and statistics team to develop scheme performance dashboards
  17. Perform any other duties related to Corporate Planning and Results Management function as may be assigned from time to time.




Key Qualifications and Experience

The successful candidate must have at least:

  1. Master’s Degree in Strategic Management, Business Administration, Public Administration, Statistics, Actuarial Science, Data Scienceor a related field with at least 3 years of relevant experience.

OR

  1. Bachelor’s Degree in Economics, Business Administration, Public Policy, Finance, Statistics, Actuarial Science, Data Science or a related field with at least 5 years of relevant experience.
  2. Proficiency in data analysis tools such as VBA, Power BI, Tableau, Stata, R, Python or equivalent is an added advantage.




Key competencies

Technical Competencies:

The role holder must have:

    1. Strong strategic and corporate planning skills
    2. Strong MEL skills
    3. Change management skills
    4. Strong analytical skills
    5. Modelling skills
    6. Research and innovation skills
    7. Operations management skills
    8. Quality assurance skills
    9. Business awareness
    10. Project planning & management skills
    11. Understanding of sector trends
    12. Total quality management skills
    13. Knowledge of relevant laws, policies and regulations


Behavioural Competencies:

The incumbent must demonstrate:

    1. Client Service Focus
    2. Communication & Interpersonal Skills
    3. Integrity and Confidentiality
    4. Proactive and Engaging
    5. Strong Personality
    6. Detail Oriented
    7. Result and Data Driven
    8. Breakthrough Innovation
    9. Technology Savvy


Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

Click here to visit the website source










Senior Data Analyst at Rwanda Social Security Board (RSSB): Deadline: 31 Mar 2025

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Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Data Analyst

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Data Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Senior Data Analyst will play a pivotal role in shaping the strategic direction of the Rwanda Social Security Board (RSSB) through comprehensive data analysis and interpretation. This position involves leading the analysis of complex datasets, identifying trends, and generating actionable insights that will inform decision-making across various social security schemes.

The successful candidate will design advanced analytical models and develop interactive dashboards that present key findings in a clear and impactful manner, enabling stakeholders to grasp complex data insights swiftly. Additionally, the Senior Data Analyst will be responsible for mentoring junior analysts, fostering a collaborative environment that encourages data-driven practices throughout the organisation.

Reporting to the Lead, Research and Data Analytics, the Senior Data Analyst will be responsible for leveraging data analytics to support strategic decision-making, performance monitoring, and policy formulation within RSSB. This role involves analyzing large datasets, generating insights, and developing predictive models to enhance the sustainability, efficiency, and effectiveness of social security programs managed by RSSB.




About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.6 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.




Key Duties and Responsibilities

  1. Analyze institutional and external data to provide insights that inform strategic planning and decision-making.
  2. Develop predictive and prescriptive models to assess the financial sustainability of social security schemes.
  3. Conduct trend analysis on contributions, benefits, and fund performance to identify areas for policy intervention.
  4. Support actuarial and research functions with relevant data-driven insights.
  5. Design and implement business intelligence (BI) solutions to enhance data accessibility and visualization.
  6. Utilize tools such as Power BI, Tableau, or other analytics platforms to present complex data in an actionable format.
  7. Support the development of interactive dashboards for real-time monitoring of key metrics.
  8. Develop key performance indicators (KPIs) and dashboards to track institutional performance against strategic goals.
  9. Produce periodic reports and presentations on social security funds sustainability, coverage expansion, and operational efficiency.
  10. Provide data-driven recommendations for optimizing benefits, contribution collection, and investment strategies.
  11. Ensure data integrity, accuracy, and consistency across various systems and reports by implementing effective data validation methods.
  12. Collaborate with IT and data management teams to enhance data governance frameworks.
  13. Support the implementation of advanced analytics tools and techniques for improved data processing.
  14. Work closely with actuarial, finance, operations, and research teams to provide analytical support.
  15. Assist in modeling different policy scenarios to guide reforms in all social security schemes managed by RSSB.
  16. Contribute to feasibility studies for new social security initiatives and reforms.
  17. Work with cybersecurity and compliance teams to ensure safety and confidentiality of sensitive data and RSSB compliance with data protection and privacy regulations.
  18. Stay current on data analysis methodologies and best practices, incorporating new techniques into RSSB’s analytics strategy.
  19. Prepare and timely submit of the function’s periodic and annual reports as required
  20. Perform any other duties related to Statistics and Innovation function as may be assigned from time to time.




Key Qualifications and Experience

The successful candidate must have at least:

  1. Master’s Degree in Data Science, Data Mining, Statistics, Applied Mathematics, Actuarial Science, Computer Science, Software Engineering or any other related field with at least 3 years of relevant experience.

OR

  1. Bachelor’s Degree in Data Science, Data Mining, Statistics, Applied Mathematics, Actuarial Science, Computer Science, Software Engineering or any other related field with at least 5 years of relevant experience.
  2. Strong proficiency in data analytics tools (e.g. SQL, MySQL, Python, R) and visualization platforms (e.g. VBA, Power BI, Tableau) is mandatory.
  3. Relevant professional certifications will be considered an advantage.




Key competencies

Technical Competencies:

The role holder must have:

    1. Advanced data analytics skills
    2. Strong analytical skills
    3. Strong statistical method skills
    4. Advanced data modelling skills
    5. Problem solving skills
    6. Innovation skills
    7. Research methods skills
    8. Ability to analyse data and draw inferences
    9. Information sourcing
    10. Business awareness
    11. Strategy expertise
    12. Quality assurance skills
    13. Knowledge of relevant laws, policies and regulations

Behavioural Competencies:

The incumbent must demonstrate:

    1. Client Service Focus
    2. Communication & Interpersonal Skills
    3. Integrity and Confidentiality
    4. Proactive and Engaging
    5. Detail oriented
    6. Result and Data Driven
    7. Breakthrough Innovation
    8. Technology Savvy




Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit your application online by Monday 31, March 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer

 

Click here to visit the website source










IBICIRO BYO KWINJIRA KUMUKINO UZAHUZA AMAVUBI N`IKIPE YA LESOTHO EJO KUWA 25/03/2025

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SOMA IRI TANGAZO UREBE IBICIRO BYO KWINJIRA NGO UREBE UMUKINO UZAHUZA IKIPE Y`AMAVUBI N`IKIPE YA LESOTHO UZABA EJOKUWA KABILI TALIKI YA 25/03/2025.

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Kanda hano usome iri tangazo kurukuta rwa X rwa FERWAFA










Administration Officer at AGACIRO DEVELOPMENT FUND: Deadline: Friday, 4th April 2025.

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Purpose of the job

The Administration Officer and Front Desk Assistant is responsible for providing administrative support to the organization, overseeing daily office operations such as scheduling meetings, organizing files, office procurement, and managing correspondence. They serve as the liaison between executives and internal/external stakeholders.


Main responsibilities

•    Ensure effective stock management and timely stock replenishment.
•    Maintain accurate and organized electronic and physical filing systems for documents, records, and reports, ensuring easy retrieval and confidentiality.
•    Assist in the coordination of office facilities and equipment maintenance, repairs, and upgrades, replacement and liaising with vendors and service providers as necessary.
•    Assist in planning and organizing internal events, workshops, and training sessions, including venue booking, catering arrangements, and logistical support.
•    Maintain databases and information systems, inputting and updating data accurately and ensuring data integrity and security.
•    Support compliance efforts by monitoring adherence to administrative policies, procedures, and regulatory requirements, and escalating issues as necessary.
•    Provide general administrative support to other departments as needed, assisting with projects, research, and special initiatives.
•    Ensure compliance with health and safety regulations to maintain a safe and secure working environment and managing keys for all offices.
•    Supervise the inventory of office supplies and equipment, and place orders for new supplies as required.
•    Assist in making travel arrangements (local and international) for staff members, including booking flights, accommodations, and transportation, and preparing travel itineraries
•    Provide general administrative support to the office, including data entry, filing, photocopying, scanning, and document preparation.
•    Managing suppliers and service providers contracts for the fund in general,
•    Initiate all payment requests related to Administration in Smart Admin and payment follow up.
•    Petty cash management.
•    Ensure timely provision of staff allowances (Airtime, home internet, mission allowance etc,).
•    Assist with Finance related matters as and when required.
•    Assisting procurement committee
•    Managing the purchase orders from initiation to delivery
•    Ensuring that goods and services are procured on time and within budget
•    Ensuring procurement activities comply with legal, ethical, and organizational policies
•    Preparing reports on procurement activities and plan and supplier performance
•    Monitors vehicle usage, performance and fuelled for its trip and maintains fuel receipts as necessary.
•    Ensures routine maintenance of the vehicles is performed and repairs are done promptly to keep vehicles in good condition,
•    Ensures all vehicles undergo regular inspections as required by law
•    Maintains accurate records of vehicles mileage, service history, and any incidents or accidents.
•    Facilitates communication between the drivers and other departments regarding vehicle availability or issues


Required qualifications, knowledge and experience

Academic and Professional Qualifications 
•    Bachelor’s degree in Business Administration or any related field

Experience 
•    At least three (3) years in a similar role or industry

Competencies

Technical Competencies  
•    Extensive experience in records and archives management
•    Knowledge of relevant legislations that are related to records management
•    Knowledge of professional and ISO standards
•    Experience in facilities management

Behavioural Competencies
•    Strong organizational skills with attention to detail and excellent time management
•    Ability to work with tight deadlines.
•    Ability to work independently.
•    Willingness to learn.


Key contacts
Internal 
•    All departments

External 
•    Suppliers

Application Process Interested candidates should submit their resume by Friday, 4th April 2025.

Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification 

Click here to visit the website source










Senior Manager Risk and Compliance at AGACIRO DEVELOPMENT FUND: Deadline: Friday, 4th April 2025.

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Purpose of the job

The Senior Manager, Risk and Compliance is responsible for overseeing the risk management and compliance functions to ensure the Fund operates within regulatory frameworks and manages risks effectively. The position is also responsible for developing policies, procedures, and controls, conducting risk assessments, and monitoring compliance with relevant laws, regulations, and internal guidelines.


Main responsibilities 

•    Develop and implement a comprehensive risk management framework, including policies, procedures, and methodologies to identify, assess, and mitigate risks across the fund’s operations, investments, and activities.
•    Conduct risk assessments to identify and prioritize key risks facing the fund, including market risks, credit risks, operational risks, and compliance risks, and develop strategies to manage and mitigate these risks.
•    Monitor compliance with relevant laws, regulations, and internal policies governing sovereign wealth funds, financial institutions, and investment activities, and implement controls to address areas of non-compliance.
•    Stay abreast of changes in regulatory requirements and industry standards affecting sovereign wealth funds and investment management, and ensure the fund’s activities comply with applicable laws, regulations, and best practices.
•    Develop, review, and update risk management and compliance policies, procedures, and guidelines to reflect changes in the regulatory environment, industry trends, and organizational needs.
•    Provide training and awareness programs to staff members on risk management principles, compliance requirements, and best practices to promote a culture of risk awareness and compliance throughout the organization.
•    Establish and maintain robust internal controls to safeguard the fund’s assets, prevent fraud and misconduct, and ensure the integrity of financial reporting and operations.
•    Prepare and present risk and compliance reports to senior management, board of directors, and relevant committees, highlighting key risk exposures, compliance issues, and remediation efforts.
•    Serve as a point of contact for regulatory agencies, auditors, and other external stakeholders on risk management and compliance matters, ensuring timely and accurate responses to inquiries and requests for information.
•    Drive continuous improvement initiatives to enhance the effectiveness and efficiency of risk management and compliance processes, leveraging technology, data analytics, and best practices.


Required qualifications, knowledge, and experience

Academic and Professional Qualifications 
•    Bachelor’s degree in finance, accounting, business administration, or a related field.
•    Legal background or training is a bonus
•    Professional certification such as FRM, CRCM, CAMS)
Experience 
•    At least eight (8) years’ experience, three (3) of which should be in a management role.


Competencies

Technical Competencies 
•    In depth knowledge of risk management principles, methodologies, and frameworks
•    Thorough understanding of relevant laws, regulations, and best practices governing sovereign wealth funds, financial institutions, and investment management activities
•    Strong analytical and problem-solving skills, with the ability to analyze complex issues, assess risk exposures, and develop practical solutions.
•    Excellent written and verbal communication skills, with the ability to effectively communicate complex risk and compliance concepts to diverse audiences.
•    Demonstrated leadership and team management skills.
•    High level of integrity, ethics, and professionalism
•    Ability to thrive in a fast-paced and evolving regulatory environment, adapting to changes in laws, regulations, and industry standards.
•    Strong attention to detail and accuracy
•    Fluency in English (mandatory), Kinyarwanda (mandatory), French (preferred)


Behavioural Competencies 
•    Ability to work autonomously with a strong sense of accountability and ownership.
•    Strong organizational leadership and execution capabilities with demonstrated ability to align people behind organisational priorities.
•    Strategic and problem-solving mindset and strong achievement focus
•    High level of analytical and flexible thinking skills
•    Demonstrated problem solving, conflict management and decision-making capability.
•    Excellent communication and presentation skills, capable of conveying complex ideas and investment theses to both internal stakeholders and external partners.
•    High emotional intelligence and diplomatic sensitivity
•    Demonstrated ability to build strategic relationships and network.
•    Strong negotiation skills and demonstrated ability to influence.
•    Highly innovative and ability to challenge the status quo.
•    Ability to effectively manage resources.
•    Ability to coach, mentor and develop talent.


Key contacts
Internal 
•    Chief Executive Officer’s (CEO) office
•    Risk Management team
•    Government Relations and Partnerships team
•    Finance department.
•    Investments department
•    Risk department
•    Legal Unit
•    Information Technology Unit
•    Internal Audit

External 

•    Ministries
•    Development Finance Institutions (DFIs)
•    Co-investors
•    Development Partners

Application Process Interested candidates should submit their resume by Friday, 4th April 2025.

Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification 

Click here to visit the website source










Executive Advisor at AGACIRO DEVELOPMENT FUND: Deadline: Friday, 4th April 2025

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JOB INFORMATION

Job Title            :    Executive Advisor
Department       :    Chief Executive Officer’s Office
Section/ Unit     :    Chief Executive Officer’s Office
Location            :    Kigali
Reports to         :    Chief Executive Officer
Direct Reports   :    None
Job Grade         :    Level Three

Purpose of the Job

The Executive Advisor is responsible for serving as a trusted confidant and strategic partner to the Chief Executive Officer, providing the CEO with expert advice, guidance, and support on organizational, operational, and strategic matters.  The role holder is also responsible for project management within AgDF.


Main Responsibilities

•    Collaborate with the CEO and senior leadership team to develop and refine the fund’s strategic vision, goals, and objectives, aligning them with the fund’s mission and long-term investment strategy.
•    Provide timely and insightful analysis, recommendations, and perspectives to assist the CEO in making informed decisions on key initiatives, investments, partnerships, and other strategic priorities.
•    Cultivate and maintain strong relationships with internal and external stakeholders, including Board members, government officials, industry partners, and other key influencers, to support the CEO’s agenda and advance the Fund’s interests.
•    Support the CEO in identifying and developing talent within the organization, providing mentorship, coaching, and leadership development opportunities to nurture a high-performing and cohesive team.
•    Drive innovation and continuous improvement initiatives to enhance the Fund’s operational efficiency, effectiveness, and resilience in a rapidly evolving investment landscape.
•    Conduct thorough market research and analysis to identify emerging trends, assess macroeconomic factors, and evaluate potential investment risks and opportunities across various asset classes and geographies.
•    Lead or participate in due diligence processes for potential investments, including financial analysis, risk assessment, and evaluation of investment managers and partners.
•    Cultivate and maintain strong relationships with external partners, including investment managers, financial institutions, and government entities, to leverage expertise and resources for the Fund’s benefit.
•    Represent the fund in relevant industry forums, conferences, and meetings to advocate for policies and regulations that support the fund’s investment objectives and long-term sustainability.
•    Prepare and present comprehensive reports, presentations, and recommendations to senior management, investment committees, and other stakeholders to facilitate informed decision-making.
•    Conduct post-project evaluations to assess impact and identify lessons learned for future initiatives.
•    Aid in the management of crucial external and internal stakeholders, such as Government entities, the Board, the Executive Committee, portfolio companies, and partners, by drafting communications, strategic documents, presentations, and conducting analyses.
•    Contribute to determining the CEO’s and organizational priorities, ensuring alignment of the CEO’s time, itinerary, schedule, and efforts with these priorities.
•    Assist in coordinating special projects, initiatives, and strategic initiatives led by the CEO, including cross-functional collaboration, resource allocation, and milestone tracking.
•    Prepare progress reports, status updates, and presentations on project deliverables and milestones.
•    Generate talking points and briefs for the CEO as required.


Required Qualifications, knowledge and Experience

Academic and Professional Qualifications 
•    A Bachelors’ degree in Economics, Business, Science, Technology, Engineering, Mathematics, or a related field
•    A Masters’ degree in Economics, Business, Science, Technology, Engineering, Mathematics, fields is an advantage.

Experience 
•    At least three (5) years of experience in a fast-paced and dynamic environment in the following roles: strategy consulting, financial advisory, private equity, investment management or banking


Competencies

Technical Competencies 
•    Familiarity with the investment management industry
•    Demonstrated comprehension of client and country challenges and aspirations
•    Proficiency in financial modelling is preferred.
•    Proficiency in report writing and preparation of presentation decks to suit various stakeholders.
•    Demonstrated capability in documenting and articulating talking points, and briefs, with the ability to tailor content for diverse audiences.
•    Aptitude for both qualitative and quantitative research, adept at distilling intricate information into coherent messages
•    Robust analytical skills and a penchant for data-driven problem-solving
•    Strong command of data analysis and visualisation Business Intelligence tools such as Tableau and PowerBI
•    Advanced proficiency in Microsoft packages including Word, Excel and PowerPoint
•    Dedication to economic development and impact in Rwanda with a service-oriented mindset.
•    Extensive prior experience collaborating closely with organizational leadership or senior management.
•    Proficiency and knowledge of French is an added advantage.


Behavioural Competencies 
•    Strong critical thinking, analytical and problem-solving skills
•    High level of dependability, accountability and ability to work independently.
•    Strategic, agile and positive mindset with demonstrated ability to manage tasks with competing deadlines and focus on continuous learning.
•    Strong interpersonal and communication skills
•    High emotional intelligence and diplomatic sensitivity
•    Strong achievement focus and attention to detail
•    Innovative and ability to challenge the status quo.
•    Strong influence as well as ability to build strategic relationships and network.
•    Effective leadership skills with demonstrated ability to align people behind organisational priorities.
•    Strong negotiation skills and demonstrated ability to influence.


Key contacts
Internal 
•    Senior Executives
•    Management Team
•    Board of Directors

External 
•    Ministries
•    Development Finance Institutions (DFIs)
•    Co-investors

Application Process Interested candidates should submit their resume by Friday, 4th April 2025.

Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification 

Click here to visit the website source










Business (Operations) Officer at Rwanda Institute for Conservation Agriculture (RICA) | Kigali :Deadline: 31-03-2025

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The Rwanda Institute for Conservation Agriculture (RICA) is a unique and innovative English language undergraduate institution dedicated to preparing the next generation of agricultural leaders of Rwanda and East Africa. Students at RICA engage in curricular and co-curricular learning opportunities emphasizing Conservation Agriculture and One Health principles, oral and written communication, leadership, and entrepreneurship.

In an experiential learning environment, students develop the knowledge and experience necessary for a wide range of careers in agriculture. Students at RICA experience the six Enterprises including Dairy, Poultry and Swine, Food Processing, Row and Forage Crops, Vegetable and Fruit Crops, Irrigation and Mechanization.

The curriculum is designed to incorporate threads of Innovation, Conservation, One Health Systems Thinking, and Entrepreneurship. Communication, One Health Systems Thinking, and Entrepreneurship are woven throughout the curriculum.

All RICA graduates will be innovative problem solvers able to operate farms and ranches, start agribusinesses, assume management roles in cooperatives, NGOs, and other agricultural enterprises, serve their communities as extension agents and technical and policy experts, or assume positions of agricultural leadership in Rwanda.

POSITION: Business (Operations) Officer

 DURATION : Full time


 Job Summary

The Business Operations Officer is a dynamic role designed to provide cross-functional support to the Finance, Sales, and Procurement & Logistics units. This position requires an adaptable professional capable of rotating between various operational functions and working collaboratively to ensure that each unit’s goals are met efficiently. The ideal candidate will be proactive, detail-oriented, and committed to maintaining high standards of organizational effectiveness and compliance

 RESPONSIBILITIES

 1. Finance Support

  • Financial Record Keeping: Assist in maintaining accurate financial records, including invoices, expense reports, and reconciliations.
  • Data Entry & Analysis: Enter financial data into accounting systems and generate routine financial reports.
  • End-Month Closing Tasks: Support the finance team in executing end-month closing activities, including preparing reconciliations, reviewing financial statements, and ensuring all transactions are accurately recorded.
  • Compliance & Audits: Collaborate with the finance team to support internal and external audits and ensure alignment with regulatory requirements.


2. Sales Support

  • Sales Operations Management: Collaborate with enterprise leads and technologists to streamline administrative tasks, enhance communication, and ensure efficient sales processes.
  • Market Analysis and Strategy: Conduct market research, analyze pricing trends, identify opportunities, and recommend strategies to improve sales performance.
  • Customer Engagement and Sales Oversight: Drive RICA product sales, foster customer relationships, resolve issues, and maintain accurate sales and inventory records to maximize profitability.
  • Strategic and Operational Support: Support production planning, inventory control, and financial reporting while aligning sales strategies with market trends and organizational goals.

3. Procurement & Logistics Support

  • Documentation & Compliance: Prepare and maintain procurement documentation, ensuring compliance with organizational policies and procedures.
  • Vendor Coordination: Assist in managing vendor relationships, including requests for quotes, order placements, and contract renewals.
  • Logistics Scheduling: Coordinate shipping and delivery schedules, track shipments, and update relevant stakeholders on order status.
  • Inventory Control: Support inventory management processes, including stock counts, re-order level tracking, and reporting.

4. Cross-Functional Collaboration

  • Project Coordination: Participate in cross-departmental projects, providing administrative support, data analysis, and status updates as needed.
  • Process Improvement: Identify and recommend opportunities to streamline operations, reduce costs, and enhance delivery service across departments.
  • Administrative Support: Manage shared resources (e.g. office supplies, communication platforms), coordinate meetings, and help maintain knowledge sharing platforms.
  • Customer Service: Collaborate closely with departmental managers and team members to ensure alignment of objectives and timely issue resolution.


RUIRED QUALIFICATIONS

Education: Bachelor’s degree in Business Administration, Finance, Accounting, Supply Chain Management, or a related field.

Experience:

  • At least 3 years of combined experience in finance, sales, or procurement & logistics roles. a.
  • Familiarity with SAP Business by Design Finance, Sales, or Procurement work centers

 SKILLS, KNOWLEDGE, AND ABILITIES:

Technical Skills: 

  • Proficiency with MS Office (Word, Excel, PowerPoint) Ability to analyze data, generate actionable insights, and present findings clearly.

Soft Skills:

  • Strong organizational and time-management abilities with the capacity to prioritize tasks effectively.
  • Excellent verbal and written communication skills; ability to communicate with diverse stakeholders.
  • Adaptability and willingness to learn new processes in a fast-paced environment.
  • Collaboration: Works effectively across multiple teams, fostering a positive and cooperative working environment.
  • Problem-Solving: Demonstrates resourcefulness and critical thinking when tackling new or complex tasks.
  • Attention to Detail: Maintains accuracy in data handling, record-keeping, and financial reporting.
  • Customer Focus: Understands the importance of client satisfaction and consistently works to exceed stakeholder expectations.
  • Ethical Conduct: High level of integrity, ensuring confidentiality and compliance with company policies and legal standards.


 HOW TO APPLY

  • Fill the information required, upload and submit the documents in English to the link provided below.
  • Cover Letter summarizing intent and suitability for the position.
  • Kindly merge your Resume,CV ,Degree Certificate, and any other relevant documents into a single PDF file before uploading.

Application Linkhttps://rica.bamboohr.com/careers/123

Application review will begin March 31st ,2025 and will continue until the position is filled.

 Website: https://www.rica.rw/

Click here to visit the website source










Rwanda Entrepreneur-in-Residence (Fixed-Term) at One Acre Fund | Kigali: Deadline 19-06-2025

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About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.


About the Role

As an Entrepreneur-in-Residence, you will be at the heart the Venture Studio, turning ideas into impactful, scalable and profitable businesses that improve the livelihoods of farmers . You will put your entrepreneurship skills to the test by identifying opportunities within value chains, conducting market research, building prototypes and launching businesses. You will report directly to Venture Analyst with occasional guidance from the Venture Studio director.

You will be based in Kigali, Rwanda

You will join us on an initial 3 months contract, with an option to extend for an additional 3 months upon satisfactory performance

This is a full-time on-site role.

Responsibilities

  • Validate ideas: Collaborate with our team to test a portfolio of business ideas within agricultural value chains, conducting market research, designing pilot programs, define milestones for success and collect customer feedback.
  • Develop business models: Develop and refine business models, find the first customers for products, build strategic partnerships, and identify important resources and capabilities needed for success.
  • Lead Operations: Set up and oversee early-stage operations, from supply chain setup to customer acquisition strategies
  • Collaborate: Work with our venture studio team and external partners to develop and align on strategic goals and execution plans.
  • Scaling the Venture: Take on a leadership role post validation and when the business if launched to grow the venture as it spins out of the studio.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.


Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 2+ years of experience in entrepreneurship, business development, or relevant leadership roles
  • An entrepreneur: You innovate around problems and turn challenges into opportunities
  • A problem solver, with the ability to think outside the box, execute and adapt.
  • Resilient: Never back down from & can think outside the box to overcome challenges
  • Data driven: You rely on data and customer insights to inform decisions and refine business strategies.

Preferred Start Date

As soon as possible

Job Location

Kigali, Rwanda

Benefits

Health insurance, paid time off

Contract Duration

3 Months

Eligibility

This role is only open to citizens or permanent residents of Rwanda.

Application Deadline

19 June 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

Application Link

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here to visit the website source










Assistant Front Office Manager at Mantis Epic Hotel and Suites | Kigali : Deadline :04-04-2025

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JOB DESCRIPTION

POSITION Assistant Front office Manager

DEPARTMENT Front office

REPORTS TO Front office Manager

PRIMARY OBJECTIVE OF POSITION

The role of an Assistant Front Office Manager is to provide quality guest service within the guidelines specified by the hotel management. They oversee all Front office operations, set and maintain high level of guest service, Provide support, coach, counsel and discipline all the shift employees.


TASKS, DUTIES AND RESPONSIBILITIES

  • Oversee and supervise all duties performed by all Front Office employees.
  • Create and post all employee schedules on time
  • Coach, Counsel& Discipline employees when necessary, using proper documentation and proper techniques.
  • Ensure that all Front Office employees complete their essential duties before their departure.
  • Ensure that all Front Office employees are posted at their stations at posted time. Assist with all sick calls or tardiness by finding proper coverage, report to work and stay until proper coverage can be found.
  • Assist with any scheduled shift problems on the Night audit shifts.
  • Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees.
  • Monitor and maintain proper Front Office operational supplies.
  • Accountable for maintaining and monitoring that all employees follow proper cash handling procedures.
  • Accountable for the “guest ledger” and its proper daily maintenance.
  • Managing and training the concierge, night auditor and team of receptionist
  • Ensuring the front desk provides a professional and friendly service for customers
  • Dealing with customers, including handling complaints when they come to the desk
  • Troubleshooting emergencies
  • Responsible for Executive Housekeeping
  • Liaising with other departments
  • Maintains master key control
  • Verifies that accurate room status information is maintained and properly communicated
  • Train, cross-trains, and retrains all front office personnel
  • Ensure implementation of all hotel policies and house rules
  • Ensure that employees are, at all times attentive, friendly, helpful and courteous to all guests and other employees.


QUALIFICATIONS

  • Bachelors Degree (A0) required in a related field such as Hospitality Management, Hotel Management, Front office Management, Business Administration and other related field with a minimum 3 years working experience in the field.
  • Advanced Diploma (A1) in Hospitality Management, Hotel Management, Front office Management, Business Administration and other related field with a minimum 5 years working experience in the field.


TO APPLY:

 Please send the following documents to Christophe.MUYOBOKE@mantiscollection.com 

  • Cover letter
  • Resume
  • Academic papers (the successful candidate will be required to submit notarized copies)
  • Service certificates proving the work experience
  • 3 professional references

All attachments should be in Word or PDF form attached as one document

No phone calls, please.

Mantis EPIC Hotel is an equal employment opportunity employer

Note:

  • Applicants must meet the minimum requirements in terms of qualifications.
  • Successful candidates will be required to submit a criminal record
  • Expected starting is as soon as possible

Interested candidates should submit their applications in English not later than 04th April 2025 at 04.00 pm.

Done at Nyagatare, on the 24th March 2025

Dr. Christopher A. MUYOBOKE

Human Resource Manager

Click here to visit the website source










Boarding School Nurse at Ntare Louisenlund Community Benefit Company | Kigali: Deadline: 09-04-2025

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Boarding School Nurse

  • Ntare Louisenlund School Careers
  • Rwanda
  • Pedagogy


Who we are:

Ntare Louisenlund School (Rwanda) aspires to become the premier institution in Africa, dedicated to fostering excellence in education. Through the Rwanda plus-STEM program, the school aims to attract the finest talents in mathematics, computer science, natural sciences, and technology, serving as a catalyst for innovation, entrepreneurship, and future-shaping endeavors. Situated on a sprawling 60-hectare campus in Rwanda’s Bugesera District, a brief forty-five-minute drive from Kigali, the school is designed to accommodate up to 1,000 boarding students.

Ntare Louisenlund School is committed to delivering an exceptional international education, empowering students to seek scholarships at the world’s leading universities. The student body will comprise two halves, with a portion selected through a rigorous assessment and funded by appropriate scholarships (plus-STEM stream), and the remainder consisting of students from across Africa pursuing the IB Diploma with their families financing the education. Seeking candidacy as an IB World School, Ntare Louisenlund School plans to offer the IB Middle Years Programme and Diploma Programme.

Operated and managed by Ntare Louisenlund CBC, in collaboration with Stiftung Louisenlund, a renowned institution with over 70 years of experience running a secondary boarding school in Germany, Ntare Louisenlund School strives for comparable excellence at both locations in Germany and Rwanda. A strategic partnership with the Rwandan government is envisioned to identify plus-STEM students eligible for government scholarships.


Your challenge and responsibilities:

Ntare Louisenlund School is seeking a boarding school nurse who will play a critical role in ensuring the health and well-being of students. This position involves providing direct healthcare services, promoting health education, managing student health records, and collaborating with school staff, parents, and healthcare professionals to support student health needs. S/he must have 5 yearsof working experience in complex and busy Hospital. The boarding school nurse reports directly to the Director of Hospitality.

Your Main Responsibilities:

Healthcare Services:

  • Provide first aid and emergency care as needed for injuries and illnesses occurring at school.
  • Administer prescribed medications and treatments to students according to physician orders and school policies.
  • Monitor and manage chronic health conditions of students, not limited to asthma, diabetes, and allergies.
  • Respond promptly to medical emergencies and coordinate with emergency services when necessary.
  • Conduct health assessments and screenings to identify student health concernsas required


Health Education:

  • Develop and deliver health education programs and materials for students, staff, and parents on topics such as nutrition, hygiene, and disease prevention.
  • Offer guidance and support to students regarding healthy lifestyle choices and behaviours.
  • Collaborate with teachers to integrate health education into the curriculum and promote a culture of wellness within the school community.

Student Support:

  • Assess and address the health needs of individual students, including physical, emotional, and social aspects.
  • Provide counselling and referrals for students experiencing health-related issues, including mental health concerns.
  • Advocate for students’ health and safety within the school environment, including participation in health education meetings when appropriate.
  • The school nurse works in a variety of environments within the school, including the health office, classrooms, and outdoor spaces.


Record Keeping and Documentation:

  • Maintain accurate and confidential health records for all students, including immunization records, medical histories, and treatment plans.
  • Document health assessments, interventions, and communications in student health records according to legal and professional standards.
  • Generate reports and summaries of health data as required for school administration, healthcare providers, and regulatory agencies.

Collaboration and Communication:

  • Collaborate with school administrators, teachers, and support staff to address health-related issues affecting student learning and well-being.
  • Communicate effectively with parents/guardians regarding students’ health concerns, medications, and treatment plans.
  • The school nurse typically works during regular school hours, with occasional evening or weekend commitments for school events or meetings.
  • Coordinate with community healthcare providers, public health agencies, and other stakeholders to access resources and support for students’ health needs.
  • The role requires the ability to respond calmly and effectively to medical emergencies.


Your Profile:

  • S/he must be a registered and possesses valid nursing license, membership to allied health professional body would be an added advantage
  • Bachelor’s degree in Nursing and Midwifery
  • Certification in School Nursing or willingness to obtain within.
  • Experience working with pediatric populations in a healthcare or educational setting.
  • Strong assessment and critical thinking skills to evaluate and respond to diverse health needs.
  • Excellent communication and interpersonal skills for interacting with students, families, and colleagues.
  • Ability to maintain confidentiality and adhere to legal and ethical standards in healthcare practice.
  • Proficiency in using electronic health record systems and other technology for documentation and communication.
  • Ability to maintain confidentiality and exercise discretion in handling sensitive information as a boarding school nurse.
  • Attention to detail and accuracy in all aspects of work.
  • Customer service-oriented mindset with a positive attitude and willingness to assist others.
  • Fluency in English, French and Kinyarwanda is required.
  • A proactive and service-oriented approach to supporting the needs of the Headmaster and the school community.
  • Flexibility and adaptability to changing priorities and situations.


We offer:

  • An exceptional in-house professional development programme with travel opportunities for further professional development.
  • Small learning groups.
  • An extensive and diverse co-curricular programme and the possibility of taking part in or offering co-curricular experiences for students.
  • Collaboration with an experienced, internationally recognized school in Germany.
  • Various partnerships with external educational partners.
  • A committed, dedicated, and team-oriented staff.
  • An attractive compensation package based on your level of experience. All staff salaries are paid in Rwandan Francs.


How to Apply:

Can you imagine working to help us design the school of the future? Then you should apply by 09/04/2025 to careers@ntare-louisenlund.org and share an updated CV, motivation letter and certified electronic copies of degrees and relevant certificates. CVs will be reviewed on a rolling basis and only shortlisted applicants will be contacted Male Nurses are encouraged to apply. Please indicate in the subject line while applying as “Boarding School Nurse”.

Click here to visit the website source










Business Development Manager at ITM Africa Ltd | kigali: Deadline: 19-04-2025

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ITM AFRICA LTD, a world leading HR Services provider is recruiting a Business Development Manager

POSITION: Business Development Manager 

LINE MANAGER: Managing Director 

LOCATION: KIGALI, RWANDA

Purpose of position (role):

  1. The Corporate & Business Development, Head is in charge of determining overall sales and marketing strategy for the company products towards maximizing the company’s revenues.
  2. He/she will lead on implementation, reporting and reviewing of the strategic and operational Sales & Marketing Plan across all relevant departments.
  3. He/she will advise on new ventures for revenue growth based on market segment, competition analysis and business trend.
  4. He/she will manage the workflow and planning of sales personnel to ensure maximum productivity, personal development and impact on KPI


DUTIES AND RESPONSIBILITIES:

Marketing 

  • Develop a marketing and communication for visibility & Brand awareness strategy in form of action plan for the office of Rwanda
  • Lead on building internal and external relationships to fulfil the organizational vision of being the ‘go-to’ service provider
  • Oversee the management of agreed sections of the ITM website – including quality control, data upload and social media activity.
  • Build strong relationships with partners and consumers and regularly interacts with them by attending sales workshops, seminars and hosting events
  • Ensure that all marketing support are designed according to ITM corporate brand book
  • Support ITM events program and any other projects as required.


Sales 

  • Develop sales targets for the department, examining growth opportunities, enabling sales improvements, product development, and taking responsibility for the department’s performance against targets.
  • Lead the sales department, overseeing activities of sales personnel and monitoring performance in regard to the KPI and targets of the business.
  • Define and communicate the business KPIs and targets to sales personnel on a regular basis.
  • Play a mentorship role, assisting in the execution of duties, develop the professional skills of the sales team.
  • Oversee and verifies reporting of sales activities, including leads generated and tracking reports, sales by product, backlog reports and customer lists. Determines appropriate reporting frequency, such as weekly, monthly, and quarterly basis.
  • Prepare the relevant budgets and financial reports
  • Manage the department calendar for the purpose of maximizing sales opportunities.
  • Ensure customer satisfaction with our services in order to improve if necessary and ensure
  • customer retention (in collaboration with the relevant department) through client satisfaction surveys and by developing a client retention plan.


Business development

  • Analyze market behavior including market segments, buying trends and competitor analysis. Defines data-driven action strategies in order to consistently optimize the business’s commercial performance.
  • Analyze sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to management.
  • Provide recommendations for product development.
  • Identify areas of improvement in sales strategies with a view of establishing actionable insights to enhance sales and business profits.
  • Conduct regular research on the latest market best practices and trends in order to constantly keep the business ahead of other players and securing a greater market share.
  • Any other relevant task corresponding to the level of the role assigned by the Managing Director.

Relations & Interactions (services and departments) 

All department and Sales and Marketing departments in other countries office including at the Holding level.


Profile (Key skills, experience, and education)

  • University degree in Business studies or a related field, Preferably a Master’s degree
  • Minimum 5 years work experience in sales or business-related activities
  • High-level negotiation skills and acquired Sales Training
  • Strong knowledge of local industries, employers, and business markets.
  • Self-motivated individual who exhibits a sense of urgency in all sales- and service-related activities
  • Exceptional communication, presentation, follow-up, negotiation, and closing skills.
  • Proven experience in developing account penetration and development strategies and making sales.
  • Strong organization and time management skills
  • Excellent command of English and knowledge of French is an added advantage


Strength and personality traits 

  • Proactive
  • Relatable and sociable
  • Decision making
  • Prioritizing and capacity to work under pressure
  • Independent thinking
  • Market analysis

Interested candidates may send their application via the following email rwanda.recruitment@itmafrica.com and CC: jacques.ishimwe@itmafrica.com not later than 19th, April, 2025

Click here to visit the website source










Executive Advisor at AGACIRO DEVELOPMENT FUND: Friday, 4th April 2025

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JOB INFORMATION

Job Title            :    Executive Advisor
Department       :    Chief Executive Officer’s Office
Section/ Unit     :    Chief Executive Officer’s Office
Location            :    Kigali
Reports to         :    Chief Executive Officer
Direct Reports   :    None
Job Grade         :    Level Three

Purpose of the Job

The Executive Advisor is responsible for serving as a trusted confidant and strategic partner to the Chief Executive Officer, providing the CEO with expert advice, guidance, and support on organizational, operational, and strategic matters.  The role holder is also responsible for project management within AgDF.


Main Responsibilities

•    Collaborate with the CEO and senior leadership team to develop and refine the fund’s strategic vision, goals, and objectives, aligning them with the fund’s mission and long-term investment strategy.
•    Provide timely and insightful analysis, recommendations, and perspectives to assist the CEO in making informed decisions on key initiatives, investments, partnerships, and other strategic priorities.
•    Cultivate and maintain strong relationships with internal and external stakeholders, including Board members, government officials, industry partners, and other key influencers, to support the CEO’s agenda and advance the Fund’s interests.
•    Support the CEO in identifying and developing talent within the organization, providing mentorship, coaching, and leadership development opportunities to nurture a high-performing and cohesive team.
•    Drive innovation and continuous improvement initiatives to enhance the Fund’s operational efficiency, effectiveness, and resilience in a rapidly evolving investment landscape.
•    Conduct thorough market research and analysis to identify emerging trends, assess macroeconomic factors, and evaluate potential investment risks and opportunities across various asset classes and geographies.
•    Lead or participate in due diligence processes for potential investments, including financial analysis, risk assessment, and evaluation of investment managers and partners.
•    Cultivate and maintain strong relationships with external partners, including investment managers, financial institutions, and government entities, to leverage expertise and resources for the Fund’s benefit.
•    Represent the fund in relevant industry forums, conferences, and meetings to advocate for policies and regulations that support the fund’s investment objectives and long-term sustainability.
•    Prepare and present comprehensive reports, presentations, and recommendations to senior management, investment committees, and other stakeholders to facilitate informed decision-making.
•    Conduct post-project evaluations to assess impact and identify lessons learned for future initiatives.
•    Aid in the management of crucial external and internal stakeholders, such as Government entities, the Board, the Executive Committee, portfolio companies, and partners, by drafting communications, strategic documents, presentations, and conducting analyses.
•    Contribute to determining the CEO’s and organizational priorities, ensuring alignment of the CEO’s time, itinerary, schedule, and efforts with these priorities.
•    Assist in coordinating special projects, initiatives, and strategic initiatives led by the CEO, including cross-functional collaboration, resource allocation, and milestone tracking.
•    Prepare progress reports, status updates, and presentations on project deliverables and milestones.
•    Generate talking points and briefs for the CEO as required.


Required Qualifications, knowledge and Experience

Academic and Professional Qualifications 
•    A Bachelors’ degree in Economics, Business, Science, Technology, Engineering, Mathematics, or a related field
•    A Masters’ degree in Economics, Business, Science, Technology, Engineering, Mathematics, fields is an advantage.

Experience 
•    At least three (5) years of experience in a fast-paced and dynamic environment in the following roles: strategy consulting, financial advisory, private equity, investment management or banking

Competencies

Technical Competencies 
•    Familiarity with the investment management industry
•    Demonstrated comprehension of client and country challenges and aspirations
•    Proficiency in financial modelling is preferred.
•    Proficiency in report writing and preparation of presentation decks to suit various stakeholders.
•    Demonstrated capability in documenting and articulating talking points, and briefs, with the ability to tailor content for diverse audiences.
•    Aptitude for both qualitative and quantitative research, adept at distilling intricate information into coherent messages
•    Robust analytical skills and a penchant for data-driven problem-solving
•    Strong command of data analysis and visualisation Business Intelligence tools such as Tableau and PowerBI
•    Advanced proficiency in Microsoft packages including Word, Excel and PowerPoint
•    Dedication to economic development and impact in Rwanda with a service-oriented mindset.
•    Extensive prior experience collaborating closely with organizational leadership or senior management.
•    Proficiency and knowledge of French is an added advantage.


Behavioural Competencies 
•    Strong critical thinking, analytical and problem-solving skills
•    High level of dependability, accountability and ability to work independently.
•    Strategic, agile and positive mindset with demonstrated ability to manage tasks with competing deadlines and focus on continuous learning.
•    Strong interpersonal and communication skills
•    High emotional intelligence and diplomatic sensitivity
•    Strong achievement focus and attention to detail
•    Innovative and ability to challenge the status quo.
•    Strong influence as well as ability to build strategic relationships and network.
•    Effective leadership skills with demonstrated ability to align people behind organisational priorities.
•    Strong negotiation skills and demonstrated ability to influence.


Key contacts
Internal 
•    Senior Executives
•    Management Team
•    Board of Directors

External 
•    Ministries
•    Development Finance Institutions (DFIs)
•    Co-investors

Application Process Interested candidates should submit their resume by Friday, 4th April 2025.

Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification 

 

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AKAZI

IMYANYA 6 Y`AKAZI MURI University of Kigali: Deadline: 27/05/2026

Kanda kumwanya wifuza kudepozaho urabona amakuru yawo yose Qualified & Professional Plumber at University of Kigali: Deadline: 27/05/2026 Marketing Officer at University of Kigali : Deadline: 27/05/2026 Qualified Electrical Maintenance Officer at University of...

Qualified & Professional Plumber at University of Kigali: Deadline: 27/05/2026

Position Overview:  The University of Kigali (UoK) invites applications from suitably qualified candidates for the position of a Plumber. A university plumber installs,  maintains, and repairs plumbing systems, fixtures, and piping (water, steam,  gas) across...

Marketing Officer at University of Kigali : Deadline: 27/05/2026

The University of Kigali (UoK) is a leading private higher education institution committed to innovative teaching, research, and community engagement. The University invites qualified and motivated candidates to apply for the position of Marketing Officer. (adsbygoogle = window.adsbygoogle || ).push({}); Position Overview  The Marketing Officer will be responsible for creating and managing digital content across the University’s social media platforms, promoting academic programmes, events, research, and student achievements, and ensuring consistent institutional branding and messaging. The role also involves working closely with academic and administrative units to support targeted marketing campaigns, strengthen stakeholder engagement, and maintain an active, professional, and impactful online presence aligned with the University’s marketing, visibility, and student recruitment objectives. Reports to: Marketing Director (adsbygoogle = window.adsbygoogle || ).push({}); Key Responsibilities  Identify and engage target corporates, NGOs, and institutions. Promote UoK academic, professional, and executive programmes. Organise corporate visits, presentations, and meetings. Support the development of MoUs and partnership agreements. Coordinate corporate–sponsored enrolments and staff upskilling programmes. Maintain a corporate engagement database and pipeline. Prepare monthly outreach and performance reports. ...

Qualified Electrical Maintenance Officer at University of Kigali is Seeking : Deadline: 27/05/2026

The University of Kigali (UoK) is a leading private higher education institution committed to innovative teaching, research, and community engagement. The University invites applications from suitably qualified candidates for the position of Electrical Maintenance Officer. Position Overview  The Electrical Maintenance Officer will be responsible for maintaining, installing, and repairing electrical systems across the University campuses. The successful candidate will ensure safe and reliable electrical power supply to buildings, laboratories, classrooms, offices, and student residences while ensuring compliance with relevant safety and regulatory standards. (adsbygoogle = window.adsbygoogle || ).push({}); Key Roles and Responsibilities  Perform routine inspection, maintenance, and repair of electrical wiring, lighting systems, transformers, switchgear, and related infrastructure. Install and upgrade lighting systems, power sockets, electrical equipment, and other electrical installations for renovations and new buildings. Ensure all electrical works comply with applicable safety regulations, electrical standards, and building codes. Diagnose and repair electrical faults, including those related to fire alarms, security systems, and emergency lighting. Plan and execute small- to medium–scale electrical projects, including installation of new circuits and infrastructure upgrades. Maintain accurate records of maintenance activities and repairs using appropriate maintenance management systems. Respond promptly to emergency electrical faults and urgent repair requests. Support preventive maintenance initiatives to ensure uninterrupted campus operations. Perform any other duties as may be assigned by the relevant supervisor. (adsbygoogle...

Director of Community Engagement and Country Liaison Officer at University of Kigali : Deadline:...

The University of Kigali (UoK) is a leading private higher education institution committed to innovative teaching, research, and community engagement. The University invites qualified and experienced candidates to apply for the position of Director of Community Engagement and Country Liaison Officer. Position Overview  The Director of Community Engagement and Country Liaison Officer is a senior leadership position responsible for strengthening the relationship between the University and external stakeholders, including local communities, government institutions, NGOs, industry partners, and regional organisations. The role focuses on enhancing the University’s social, economic, and cultural impact by aligning academic, research, and service–learning initiatives with community and national development priorities. The position also supports institutional visibility, stakeholder engagement, policy liaison, and strategic partnerships that advance the University’s mission and strategic objectives. (adsbygoogle = window.adsbygoogle || ).push({}); Key Responsibilities  Strategic Leadership and Community Engagement  Develop and implement a comprehensive Community Engagement Strategy aligned with the University’s vision and strategic plan. Establish and maintain sustainable relationships with community leaders, local authorities, NGOs, industry partners, and development organisations. Promote collaborative partnerships using effective engagement and stakeholder management approaches. Identify community needs and translate them into academic, research, innovation, or service- learning opportunities. Coordinate and oversee community engagement activities, public forums, outreach programmes, workshops, and service initiatives. (adsbygoogle = window.adsbygoogle || ).push({}); Country Liaison and Stakeholder Management  Serve as a key liaison between the University and relevant government ministries, regulatory agencies, and public institutions. ...