Junior Database and Application Administrator at AB Bank Rwanda Plc | Kigali: Deadline: 18-01-2024

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AB Rwanda Plc. is looking for a qualified and competent staff to fill the position of junior database and application administrator.

The Junior Database and Application Administrator will be responsible for assuring the good functioning of all bank’s databases and applications, by performing daily monitoring and checks; He/she will also provide support to the end users by making sure that they are connected to the various application with their appropriate profiles.


Key responsibilities & duties

  • Assist the Senior Database and Application Administrator on the daily tasks;
  • Assist business units in analysing their needs, build workflows and prepare system specification documents;
  • Assist Business support unit regarding system issues;
  • Test new changes or new products/enhancements in business applications;
  • Administer business applications system change control file;
  • Conduct User acceptance Tests;
  • Installation of new version of software and system patches;
  • Maintain up-to-date knowledge of new technologies;
  • Coordinate with the rest of the IT team to meet the team objectives;
  • Assist to monitor performance of database systems resources and query throughput;
  • Assist to monitor and maintain database storage resources;
  • Assist to Monitor and maintain database maintenance plans for backups, index rebuild/defragment, and database statistics;
  • Support to maintain database documentation as required;
  • Support to maintain and administer database security access;
  • Follow Change Management processes to implement database configuration changes;
  • Follow Problem Management processes to troubleshoot and resolve recurring issues;
  • Proactively monitor and respond to MSSQL database Alerts;
  • On-call requirements to ensure 24 x 7 support of database and application operations;
  • Any other responsibility that may be assigned to you by your line supervisors.


Skills and Ability

  • Ability to forge positive working relationships to deliver objectives within timeframes;
  • Creative thinking to deliver proposed solutions to meet new or changed business requirements;
  • Driven to succeed including evidence of continuing professional development;
  • Low level of proficiency in IT and an understanding of the value and use of new technologies in improving services;
  • A commitment to excellent service delivery and the ability to deliver customer outcomes;
  • Current knowledge of up-to-date computer usage legislation i.e., data protection;
  • The ability to effectively communicate, orally and in writing, with individuals at all levels on both a one to one and group basis;
  • A middle level of understanding and working knowledge of ICT database system configuration and support, working in partnership with external and internal partners;
  • The ability to analyse data and achieve high levels of productivity, quality and cost effectiveness.


Experience

  • SQL database skills, Understanding of the SQL Server product set, SQL scripting;
  • Knowledge of Programming/Scripting languages like PHP, Python, Java or C# will be an added value;
  • Basic configuration and support of business database applications;
  • Knowledge of IT Services delivery techniques.

Personal Qualities:

  • Personal commitment to the ABR values, objectives and culture of continuous service improvement;
  • Commitment to own personal development and take full advantage of training provided;
  • Self-motivated with the ability to work in a structured organised way in order to deliver multiple tasks and projects;
  • Analytical skills to enable the understanding and interpretation of business requirements in order to develop effective proposals to meet them;
  • To work positively and inclusively with colleagues and internal customers so that ABR provides a workplace and delivers services that do not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender or disabilities.

Qualification

  • Bachelor’s Degree in computer science, Information Technology or any related field;
  • 1-2 years on the same position preferably in a financial institution.

Interested candidates should send ONLY:

  • Letter of Interest
  • CV
  • National ID
  • Copy of academic qualifications

To abr-recruiting@abbank.rw, not later than 18th January 2024.

[NOTE: Please state the POSITION in the subject of the email.]

Only shortlisted candidates will be contacted.

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