ICT Officer at Muhanga District Under Statute : Deadline: Apr 26, 2024

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Job responsibilities

• Maintain and troubleshoot all network and computer related issues; • Integrate security, physical control solutions for all confidential data and systems; • Monitor performance and manage parameters to provide fast responses to front-end users. • Identify user needs and system functionality and ensuring ICT facilities meet these needs • Planning, budgeting, developing and implementing ICT action plan • Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours • Scheduling upgrades and security backups of hardware and software • To ensure relation with external ICT companies • To install computers, printers and other peripheral devices • To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests. • Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s • Setup and support staff members in audio/visual equipment for presentations, workshops or trainings. • Install, maintain, troubleshoot and update operating systems, antivirus and application programs. • Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to. • Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor. • Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.



Minimum qualifications
    • 1

      Advanced diploma in Software Engineering

      0 Year of relevant experience


    • 2

      Advanced diploma in Computer Science

      0 Year of relevant experience


    • 3

      Advanced diploma in Computer Engineering

      0 Year of relevant experience


    • 4

      Advanced diploma in Information and Communication Technology

      0 Year of relevant experience


    • 5

      Bachelor’s Degree in Software Engineering

      0 Year of relevant experience


    • 6

      Bachelor’s Degree in Computer Science

      0 Year of relevant experience


    • 7

      Bachelor’s Degree in Computer Engineering

      0 Year of relevant experience


    • 8

      Bachelor’s Degree in Information and Communication Technology

      0 Year of relevant experience


    • 9

      Bachelor’s Degree in Electronics and Telecommunication Engineering

      0 Year of relevant experience


    • 10

      Bachelor’s Degree in Information Management Systems,

      0 Year of relevant experience


    • 11

      Advanced Diploma in Information Management System

      0 Year of relevant experience


    • 12

      Electronics and Telecommunication Engineering

      0 Year of relevant experience


    • 13

      Bachelor’s Degree in Information Technology

      0 Year of relevant experience


    • 14

      Bachelor’s Degree in Business Information Technology

      0 Year of relevant experience


    • 15

      Advanced diploma ( A1) in Business Information Technology

      0 Year of relevant experience


  • 16

    Advanced Diploma in Information Technology (IT)

    0 Year of relevant experience


Required competencies and key technical skills

    • 1
      Resource management skills

    • 2
      Analytical skills

    • 3
      Problem solving skills

    • 4
      Decision making skills

    • 5
      Time management skills

    • 6
      Risk management skills

    • 7
      Results oriented

    • 8
      Digital literacy skills

    • 9
      Understanding of ICT specifications for different equipment, PCs, Printers, scanners

    • 10
      Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks

    • 11. Ability to manage and troubleshoot TCP / IP networking issues

    • 12. Ability to repair PCs and other hardware equipment

    • 13. Demonstrated ability to convert high-level customer needs into a technical development strategy

  • 14. Experience in Desktop Support, Network Administration, System Administration

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