Imyanya 2 y`akazi muri Lubricants Oryx Energies : Deadline 11-01-2021

Job title: Sales Representative – Lubricants

Department: Marketing Department

Section: Lubricants Marketing – B2B

Reports to: Managing Director, Marketing Manager & Lubricants Regional Manager

Responsible for:

• Managing the product Supply, distribution, and logistics business of in order to ensure ongoing availability of Lubricants and efficient service delivery to the Company’s customers
• Driving lubricants sales through distributors using effective Distributor Management tools, while maintaining relationships with them and growing their customer base.
•  Developing and growing existing customers through increased volume and margins while at all times maintaining customer satisfaction

Skills required:

Minimum qualifications

1. Bachelor’s degree in a Marketing or Engineering Field
2. Proficiency in Microsoft Office Software Packages
3. Diploma or equivalent in a Petroleum Management Course shall be an added advantage

4.    Excellent written and verbal skills in business

• Minimum years of experience:
• at least 3 years work experience in Sales & Marketing field and preferably in an Oil company in Lubes segment.

Competencies

1. An in depth understanding of the operational processes of Lubricants
2. Working Knowledge of Supply Chain Management and Strong Analytical Skills
3. Good Planning and Implementation Skills and communication skills
4. Hands on experience in selling & negotiation, customer relationship management, and channel management
5. Customer relationship Management and market awareness
6. Maximizes business opportunity
7. Demonstrate self-mastery

Tasks and outputs:

1. Management of the monthly product supply- demand projections to ensure optimal product sourcing and optimal stock cover while at the same time ensuring minimal obsolete or obsolete stock levels.
2. Prepare sales plans and forecasts, monitor and track plans to ensure sales quota is met and/or exceeded;
3. Develop and propose customer solutions utilizing our vast product and service offerings
4. Liaise with Marketing team and the Operations team in Rwanda to gather critical market intelligence that can impact or influence product supply to Rwanda i.e.  daily analysis, gathering and compilation of competitor’s activities,
5. Efficient Coordination of product supplies from parent company and other suppliers if necessary, in order to ensure timely deliveries and zero product stock outs.
6. Management of the Company-RRA interface, including all the associated cross border documentation and taxes related to product supplies, as well as all the associated Corporate governance matters
7. Develop and maintain long term commercial relationships with key distributors and their customers.
8. Assist with establishing credit terms and negotiating collection problems as they arise.
9. Maintain customer files on all accounts.
10. Embrace both customer and OOML Ltd requirements for greater understanding between all parties and improved business performance via training and marketing.
11. Develop strong working relationships with Distributors & customers at all levels, to sell-in and implement the agreed business strategy and lubes partnerships programs.
12. Identify and pursue all opportunities to trade up and cross-sell at all levels.
13. Creating greater profit opportunities for the distributor and OOML and thus creating a barrier to entry for the competition

You shall also be required to have knowledge in the following business processes:

Stocks management

1. Management of Company stocks movement i.e. Stock data capturing in line with business standards, for both product receipts and product deliveries,
2. Daily reconciliation of Physical stocks versus book stocks, explanation and auctioning of any reconciling items, and submission of daily reports to management.
3. Accurate costing of all stocks, in liaison with the Finance team.
4. Develop and implement inventory management procedure, in liaison with the Finance team
5. Generation of regular inventory reports and statistics on a daily, weekly, and monthly basis
6. Strict adherence to company controls and procedures governing product release.

Product Distribution logistics

1. Efficient coordination of product receipts and deliveries to ensure the right product is delivered in the right quantities, in the right place and at the right time
2. Coordinate the Optimization of the execution of delivery schedules and resolve issues associated with order fulfillment
3. Achieve within the defined Customer base, financial, volume and other related business plan targets for lubricants and other associated products and services, as specified within the sector business plan.
4. To implement and monitor lubricants distributor programme with clear targets and objectives that will allow OOML to monitor performance against plan.
5. Working closely with the Marketing team in facilitating product delivery to customer sites
6. Tracking and follow up of all Customer service issues, more specifically Customer queries and complaints.
7. Develop and implement the company Standard Operating Procedures for product distribution logistics

 Job title: Front Office Assistant

Department: Administration

Reports to: Administration & PA to MD

Responsible for: Managing the front office

 Skills required:

 Minimum qualifications

1. A Bachelor’s Degree preferably in business administration / Management or in related field in a reputable university
2. Relevant professional diploma will be an added advantage;
3. At least 1 years of experience in a multinational company

Key Skills and Competencies

1. Communication Skills both verbal & written and interpersonal skills
2. Computer skills: Email, Microsoft Office, Excel
3. Customer Service
4. Attention to detail
5. Multi-tasking
6. Technology Skills

 Tasks and outputs

1. Switch board operations- Answer incoming telephone calls; determine purpose of callers, and forward calls to appropriate personnel and department
2. Reception duties; welcoming visitors, signing visitors’ book, serving refreshments
3. Schedule Appointments
4. Directs visitors by maintaining employee and department directories.
5. Keep a safe and clean reception area by complying with procedures, rules, and regulations.
6. Receive all incoming mail- open and date stamp all general correspondence and route them to relevant departments
7. Maintains security and telecommunications system
8. Coordinate banking
9. Dispatch outgoing cheques
10. Notify appropriate couriers of all pick ups
11. Organize and Maintain files and records; update when necessary
12. Perform inventory of office supplies and order what is needed
13. Assist the sales department in processing of orders
14. Assist the Admin Assistant and other staff as requested